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Greenup Rehab and Nursing

300 North Marietta Street, Greenup, IL 62428 · For profit - Individual · 54 certified beds · (217) 923-3186 Medicare & Medicaid certified

Call the home — (217) 923-3186 Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse/neglect citation on record (F0600) — cited Dec 2025Behavioral-health or dementia-care citation — no harm found (F0758)1 Medicare payment denial
Insights

This home has serious findings on its record. Read them closely before you consider it.

Worth asking about
  • it has an abuse, neglect, or exploitation citation (F0600), cited Dec 2025
  • it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0604, F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • a high number of inspection citations overall (37) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • its facility-reported quality-measure score sits well above its independent inspection score
  • its independent health-inspection rating is low (1/5)
  • its payroll-based staffing rating is low (1/5)
  • nursing-staff turnover (58%) runs well above the national median (45%)
  • its last standard health inspection was over 2 years ago — the star rating may not reflect current conditions

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

1/5
CMS overall
1 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 1 of 5
StaffingFrom payroll records (PBJ) 1 of 5
Quality measuresSelf-reported by the facility 3 of 5

Worth a closer look. This home's quality-measure rating runs 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Hospital
★★★ 3/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
934 N Rt. 49 · (217) 932-4061 · Call to confirm hours
Pharmacy
104 Courthouse Sq · (217) 849-2666 · Call to confirm hours
Grocery
201 E Cumberland St · (217) 923-5045 · Call to confirm hours
Park
Typically dawn to dusk
Place of worship

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 3 of 5
Long-stay residentspeople who live here 3 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 1 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating1★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased12.8%13.4%15.4%better
Long-stay residents who lose too much weight6.4%6.3%5.4%worse
Long-stay residents with a catheter left in their bladder0.0%0.9%0.9%better
Long-stay residents with a urinary tract infection0.0%1.5%2.0%better
Long-stay residents with depressive symptoms29.6%54.2%6.5%better than state — see note marked double-dagger below the table
Long-stay residents who were physically restrained0.0%0.1%0.1%better
Long-stay residents with falls causing major injury4.3%3.1%3.3%worse
Long-stay residents whose ability to walk worsened12.4%14.3%16.1%better
Long-stay residents on antianxiety or hypnotic medication13.7%18.3%18.9%better
Long-stay residents given the seasonal flu vaccine100.0%91.8%95.3%typical
Long-stay residents with pressure ulcers5.2%4.8%4.7%worse
Long-stay residents with worsening bladder/bowel control26.8%20.6%21.2%worse
Long-stay residents who got an antipsychotic medication — see the note below the table21.9%21.7%17.1%worse
Short-stay residents who newly got an antipsychotic medication3.6%2.2%1.4%worse
Short-stay residents given the seasonal flu vaccine91.3%63.1%79.4%better

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

41.9% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 40 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

41.9%U.S. median 51.5%
Got home and stayed home
11.8%U.S. median 10.7%
Went back to hospital
0.12U.S. median 0.31
Therapy hours / resident / day
0.09hours / resident / day
Physical therapy
0.03hours / resident / day
Occupational therapy

Therapy staffing: this home’s payroll records show 0.12 therapist hours per resident per day in 2026Q1 — more than 8% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 6% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF41.9%CMS range 30.6–59.751.5%Oct 2022–Sep 2024no different from U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF11.8%CMS range 8.2–17.610.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified100.0%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care settingnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.0%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened3.7%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalizationnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs0.861.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.53
RN hours/ resident / day
0.67
LPN hours/ resident / day
1.57
Aide hours/ resident / day
2.76
Total nurse hours/ resident / day
0.44
RN hoursweekends
57.7%
Total nursing turnover
60.0%
RN turnover

How full it usually is: this home is certified for 54 beds and averages 33.3 residents a day — about 62% occupied, or roughly 21 beds typically open. It often has substantial empty capacity — worth asking why, since low census can reflect either a new or shrinking home or one families are avoiding. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 2.76 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.53 is below the 0.55-hour RN benchmark and nurse-aide staffing of 1.57 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 2.47 hrs/resident/day on weekends vs 2.88 on weekdays — 14% thinner on weekends. RN hours go from 0.56 to 0.44 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 58% is well above the national median of 45%.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

17
deficiencies at the latest standard inspection (2024-09-25)
8
at the previous standard inspection (2023-12-12)

Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

This trend is not current. The most recent of these two inspections was over 2 years ago; the arrow describes what inspectors found then, not what the home is like now.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

37 citations, most serious first. The 10 most serious are shown; the remaining 27 are one tap away and print in full.

  • Potential for harm · E2026-04-02 · tag F0684 — failed to provide proper treatment and quality of care — pattern
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to complete post fall neurological assessments for 72 hours as directed by the facility's policy for three of three residents (R1, R2, R3) reviewed for accidents in the sample list of eight. Findings include:1.) R3's Nursing Notes document: On 2/20/2026 at 7:16 PM R3 was found on the floor in the day room leaning up against the wall near a wheelchair. On 2/20/2026 at 7:51 PM after prior fall, R3 fell again while V17 Certified Nursing Assistant (CNA) was walking ahead of R3 as R3 would not let V17 guide R3 into the dining room. R3 obtained an 8 centimeter (cm) by 7 1/2 cm hematoma (bump) to the back of her head. On 2/23/2026 at 11:03 AM V14 Licensed Practical Nurse (LPN) was in the living area with another resident and saw R3 stand up with R3's blanket at her feet causing her to fall backwards and hit her head on the ground. R3 had a scalp hematoma on the right side/back of her head. On 3/13/2026 at 3:00 AM V5 and V29 CNAs heard a thud from R3's room and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-04-02 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to report an injury of unknown origin to the state survey agency for one of three residents (R1) reviewed for accidents/injuries in the sample list of eight. Findings include: R1's Minimum Data Set, dated [DATE] documents R1 has moderate cognitive impairment and is dependent on staff for transfers. R1's February 2026 Medication Administration Record documents R1 received Eliquis (blood thinner) 2.5 milligrams by mouth twice daily.R1's Nursing Note dated 2/25/2026 at 8:25 PM documents V29 Certified Nursing Assistant (CNA) alerted nurse to bruising to R1's side. The bruising was dark purple and extended from left mid-breast over nipple to underneath R1's left armpit measuring 7.5 centimeters (cm) by 27 cm. R1 was unable to state what happened due to cognition but displayed signs of pain when area was touched. The physician, family and Administrator were notified. R1's interdisciplinary team note dated 2/26/2026 at 11:47 AM documents root cause of R1's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-04-02 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to thoroughly investigate an injury of unknown origin for one of three residents (R1) reviewed for accidents/injuries in the sample list of eight. Findings include:R1's Minimum Data Set, dated [DATE] documents R1 has moderate cognitive impairment and is dependent on staff for transfers. R1's February 2026 Medication Administration Record documents R1 received Eliquis (blood thinner) 2.5 milligrams by mouth twice daily.R1's Nursing Note dated 2/25/2026 at 8:25 PM documents V29 Certified Nursing Assistant (CNA) alerted nurse to bruising to R1's side. The bruising was dark purple and extended from left mid-breast over nipple to underneath R1's left armpit measuring 7.5 centimeters (cm) by 27 cm. R1 was unable to state what happened due to cognition but displayed signs of pain when area was touched. The physician, family and Administrator were notified. R1's interdisciplinary team note dated 2/26/2026 at 11:47 AM documents root cause of R1's bruising as R1 is…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-04-02 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to report and thoroughly investigate falls and serious injuries and failed to develop/implement fall interventions for two of three residents (R1, R3) reviewed for falls in the sample list of eight. Findings include:1.) R3's admission Minimum Data Set (MDS) dated [DATE] documents the following: R3's diagnoses include Dementia and Osteoporosis. R3 has severe cognitive impairment, is dependent on staff for toileting, is independent with walking and chair/bed transfers, and requires partial/moderate staff assistance with toilet transfers. R3 is always incontinent of bowel and bladder, is dependent on staff assist for toileting hygiene, and a toileting program has not been attempted. R3 has a history of falls within the last month prior to admitting to the facility. R3's Fall Risk Assessments dated 2/23/26, 3/12/26 and 3/13/26 document R3 had three or more falls within the last three months, R3 has balance problems while standing and walking, R3…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-12-05 · tag F0600 — failed to protect residents from abuse and neglect — pattern
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to protect resident's right to be free from resident-to-resident physical abuse. This failure affected four of five residents (R1, R30, R31, R37) reviewed for resident rights on the sample list of 24 residents.Findings include:R4's Medical Diagnoses List dated August 2025 documents R4 is diagnosed with Severe Dementia with Behavioral Disturbance, Anxiety Disorder, Personality Disorder, Hallucinations, and Major Depressive Disorder.R4's Minimum Data Set (MDS) dated [DATE] documents R4 is severely cognitively impaired. The same MDS documents R4 exhibited physical behavioral symptoms directed toward others such as hitting and kicking. R4's Social Services Quarterly assessment dated [DATE] documents R4 gets agitated and is non-compliant with safety interventions. R4 is verbally aggressive towards residents and staff. R4's Care Plan dated 6/11/25 documents R4 exhibits behaviors of verbal and physical aggression towards other residents. Staff are to provide one…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-12-05 · tag F0609 — failed to report abuse allegations — pattern
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to submit a final investigation report regarding allegations of abuse to the state surveying agency. This failure has the potential to affect three of five residents (R1, R30, R31) reviewed for abuse on the sample list of 24 residents. Findings include: The facility's Abuse, Prevention, and Prohibition Policy dated December 2024 documents the facility administrator, employee, or agent who is made aware of any allegation of abuse or neglect shall report or cause a report to be made to the mandated state agency per reporting criteria. The facility will conduct an investigation within five business days and will submit a final report to the required state agency. 1. The Initial Incident Report dated 11/14/25 documents R4 hit R30. V16 Registered Nurse witnessed the incident. Unprovoked, R1 became upset with R30 and yelled out at him and slapped him on his arm three times. 2. The Initial Incident Report dated 11/17/25 documents R4 kicked R31. V18 Certified…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2024-09-25 · tag F0727 — failed to provide required RN coverage — widespread
    Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to use the services of a Registered Nurse (RN) for at least eight consecutive hours per day, seven days a week. This failure has the potential to affect all 36 residents in the facility. Findings Include: The September 2024 Nurse Schedule documents no Registered Nurse coverage on 9/7/24, 9/8/24, 9/21/24, and 9/22/24. On 9/22/24 at 7:55 AM, upon the entrance of the facility's Annual Certification Survey there was no Registered Nurse on duty. On 9/24/24 at 3:18 PM V2 Director of Nurses confirmed the facility only employs two Registered Nurses. V2 stated there are some weekends that the facility does not have eight hours of consecutive Registered Nurse coverage. The facility's Facility assessment dated [DATE] documents the facility will be staffed according to resident's needs and in order to provide competent support and care. The facility Long-Term Care Facility Application for Medicare and Medicaid dated 9/22/24 documents that there are 36…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2024-09-25 · tag F0801 — widespread
    Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on interview and record review, the facility failed to employ a qualified Director of Food and Nutrition Services. This failure has the potential to affect all 36 residents residing in the facility. Findings include: On 9/23/24 at 8:40 am V9, (Dietary Manager) was actively supervising dietary operations with residents' food preparation in the facility kitchen. V9 stated she does not have dietary management certification. V9 also stated she has a high school diploma but no further education. On 9/23/24 at 11:45 am V1, Administrator confirmed V9, Dietary Manager has not taken Dietary Manager classes to qualify V9 as a qualified Director of Food Services. The facility Long-Term Care Facility Application for Medicare and Medicaid dated 9/22/24 documents 36 residents reside in the facility.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2024-09-25 · tag F0802 — failed to prepare enough nourishing food — widespread
    Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to employ dietary support/staff with the appropriate competencies to carry out the functions of the food and nutrition service. This failure has the potential to affect all 36 residents residing in the facility. Findings include: On 9/23/24 at 8:40 am V9, (uncertified Dietary Manager) was actively supervising dietary operations in the facility kitchen. V9 stated she does not have a Food Handlers certification nor Food Sanitation certification. On 9/23/24 at 11:45 am V1, Administrator stated V9, (uncertified Dietary Manager) does not have a Food Handlers certification or Dietary Sanitization certification. On 9/24/24 at 8:10 am V23, [NAME] was actively plating residents' food in the facility kitchen. V23 stated V23 does not have a Food Handlers certification. On 9/24/24 at 8:16 am V1, Administrator stated (V23) does not have a food handlers' card either. The Illinois Public Act [PHONE NUMBER] documents, Anyone working with unpackaged food,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2024-09-25 · tag F0806 — failed to honor food preferences — widespread
    Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, interviews, and record review the facility failed to provide a substitute menu, honor resident's preferences, and provide appropriate condiments. These failures have the potential to affect all 36 residents residing in the facility. Findings include: 1.) On 09/22/24 at 10:15 am, R30 stated last night the facility served beef and noodles that had a one-inch-thick layer of grease on top. The only substitute available was a bologna sandwich. Sometimes they have turkey sandwiches as a substitute but those and peanut butter and jelly, are their only substitutes. On 9/22/24 at 12:35 pm V1, Administrator stated We don't have a substitute menu. (new facility company) does have an always available menu, but that has not been an option in this facility yet. The residents can have peanut butter and jelly or lunch meat sandwiches. They can have leftovers from the previous day, but that is all we do right now. 2.) On 9/23/24 at 8:11 am R30 was eating biscuits and gravy. R30 had a glass of milk, glass of orange juice and a glass of water. R30 stated My diet card says no…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
Show the remaining 27 citations
  • Potential for harm · F2024-09-25 · tag F0809 — failed to serve meals on a reasonable schedule — widespread
    Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to provide residents breakfast meal in a timely manner. This failure affected all 36 residents residing in the facility. Findings include: On 9/24/24 at 8:05 am the main dining room of the facility was full of residents waiting for their breakfast meal to be served. Each resident had beverages, but none of the residents had been served food. R30 stated The facility has not served anybody. We have no idea what is going on. We have been out here for over an hour waiting. Breakfast is supposed to be served at 7:15 am. It is often late, but today its extremely late. On 9/24/24 at 8:10 am V23, [NAME] stated she overslept so the food is just being cooked. On 9/24/24 at 8:16 am V1, Administrator stated V1 realizes the meal is late this morning. V1 stated the expectation is that breakfast is to be served between 7:15 am and 7:30 am. On 9/24/24 at 8:50 am V9, Dietary Manager stated I (V9) came in at 5:00 am this morning but did not cook resident meals. V9 stated she had a food delivery coming in and cleaned until they…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2024-09-25 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to prevent the potential for cross-contamination and food-borne illness, by failing to maintain sanitization of a commercial table top can opener, free of grease-like substance, metal fragments, rust and exposed metal, failed to maintain food surface areas in a clean sanitary manner, failed to clean grease build-up on kitchen and food storage room floors, failed to adequately clean grease build- up off the flat top grill, failed to clean commercial ovens and failed to air dry dishware. These failures have the potential to affect all 36 residents residing in the facility. Findings include: 1.) On 9/22/24 at 8:15 am on initial tour of the facility kitchen the floors had a build-up of sticky, dark black and brown grease-like debris throughout the kitchen, dishwashing station, dry storage, and cooks' food service line. This surveyors' feet stuck to the floor with every step throughout the heavily soiled areas of the kitchen. There was an accumulation of dust and debris under all the shelving and next to the walls.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2024-09-25 · tag F0880 — failed to prevent and control infections — widespread
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review the facility failed to establish a water management program, failed to develop a risk assessment ensuring that interventions to monitor control limits are met, develop a method to audit the program to prevent the growth of Legionella and other water borne pathogens in the building's water systems. This failure has the potential to affect all 36 residents that reside in the facility. Findings Include: The facility Long-Term Care Facility Application for Medicare and Medicaid dated 9/22/24 documents that there are 36 residents who reside in the facility. The facility Legionella Policy and Procedure dated 4/20/20 documents that each facility will complete a risk assessment to identify if the entire building or parts of the building are at risk for Legionella growth and spread. Additionally, the facility will implement control measures to reduce spread, ensure that the program remains operational, and monitor the program's effectiveness. The facility could not provide documentation of a Legionella risk assessment to identify if the building is at…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2024-09-25 · tag F0908 — failed to keep essential equipment working — widespread
    Keep all essential equipment working safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interview, and record review the facility failed to maintain kitchen equipment in a safe operable and functional manner. This failure affected all 36 residents in the facility. Findings include: 1.) R30's Minimum Data Set, dated [DATE] documents R30's Brief Interview of Mental Status score as 15 out of a possible 15 indicating no cognitive impairment. On 9/24/24 at 8:05 am the facility foyer, resident lounge, and resident shared dining room had a distinct, foul gas-like odor. The resident dining room was filled with residents. R30 stated There is a strong odor of gas coming from the kitchen. I am not sure what that is all about, either. On 9/24/24 at 8:10 am V23, [NAME] and V16, Maintenance Director were in the facility kitchen. V23, [NAME] stated the gas was turned off to the stove and flat-top grill the night before and V23 is not sure why it was turned off. V16, Maintenance Director was present in the kitchen and had already assessed the kitchen for a gas leak. V16 stated there was no…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2024-09-25 · tag F0921 — failed to keep a safe, functional, sanitary building — widespread
    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to honor residents' right to a clean and comfortable homelike environment by failing to repair and maintain the cleanliness of the only two resident-shared shower rooms in the facility. These failures affect all 36 residents residing in the facility. Findings include: On 09/22/24 at 10:10 am R30 stated Both shower rooms have black areas, maybe mold that they (the facility) can't seem to clean off. R30 also stated The housekeeper are great, so I think it (black mold-like substance) is coming from inside the wall. On 9/22/23 at 1:55 am during a tour with V1, Administrator, the resident shared shower room, closest to the nursing station, and adjacent to the resident common lounge was a dark shower room with one shower stall and one toilet. The shower had a strong, musty odor. There was a small, sole ceiling vent above the toilet alcove that measured approximately six inches by eight inches. The ceiling vent was corroded with a thick gray dust-like substance and had no air movement when tested with one, four by…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-09-25 · tag F0550 — failed to protect resident dignity and rights — pattern
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility repeatedly failed to provide dignity while dining for four of four residents (R15, R17, R27, and R87) reviewed for dignity on the sample list of 28. Findings include: 1.) R15's Minimum Data Set (MDS) dated [DATE] documents R15 has a Brief Interview of Mental Status (BIMS) score of five out of a possible 15, indicating R15 has severe cognitive impairment. R15's same MDS documents R15 requires substantial/maximum assistance for eating. R17's MDS dated [DATE] documents R17 has severe cognitive impairment and requires supervision/touching/and or verbal assistance for eating. R27's MDS dated [DATE] documents R27 has severe cognitive impairment and requires substantial/maximum assistance for eating. R87's MDS dated [DATE] documents R87 has a BIMS score of five out of a possible 15, indicating R87 has severe cognitive impairment. R87's same MDS documents R87 is totally dependent on staff assistance for eating. On 9/23/24 at 7:35 am R27 was seated in a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-09-25 · tag F0695 — failed to provide proper breathing / tracheostomy care — pattern
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed repeatedly to change oxygen tubing and nasal cannula, store oxygen tubing off the floor, and maintain nebulizer breathing treatment equipment and Continuous Positive Airway Pressure (CPAP) equipment in a sanitary fashion. These failures affected two of two residents (R24, R30) reviewed for oxygen in the sample list of 36. Findings Include: 1.) R24's Medical Diagnoses Sheet dated September 2024 document R24 is diagnosed with Congestive Heart Failure and Chronic Obstructive Pulmonary Disease. R24's Physician Order Sheet (POS) dated September 2024 documents R24 is prescribed oxygen at three liters per nasal cannula. The nasal cannula is ordered to be changed every Thursday night. R24's Treatment Administration Record (TAR) dated September 2024 documents staff are to change R24's oxygen tubing every Thursday on night shift. On 9/12/24 the TAR documents the tubing was not changed because R24 was asleep. On 9/19/24 R24's TAR documents R24's tubing…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-09-25 · tag F0804 — failed to serve food at safe, palatable temperature — pattern
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to serve palatable resident preferred temperature, and pleasant looking food. This failure affected four of four residents (R9, R19, R30, and R32) reviewed for palatability of food on the sample list of 28. Findings include: 1.) R30's Minimum Data Set, dated [DATE] documents R30's Brief Interview of Mental Status score as 15 out of a possible 15, indicating no cognitive impairment. On 09/22/24 at 10:15 am R30 stated last night the facility served beef and noodles that had an inch thick layer of grease on top. 2.) On 9/23/24 at 8:11 am R30 was eating biscuits and gravy. R30 stated The meal was served hot, except the oatmeal. R30 had a full bowl of oatmeal, that floated in water. R30 stated the oatmeal was soupy and she will not eat soupy oatmeal.3. On 9/22/24 at 8:30 AM, R9 stated the food at the facility is terrible, it's cold. R9 also stated when they had beef and noodles, there was so much grease on the top of it, you could spoon it off. On…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-09-25 · tag F0582 — isolated
    Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to provide a resident with an Advance Beneficiary Notice (ABN), at the termination of a Medicare Part A covered stay, thereby nullifying the resident's right to continue therapy services at their own expense or decline therapy services. This failure affects one resident (R187) out of a sample of three reviewed for Beneficiary Notices on the sample of 28. Findings include: R187's Beneficiary Protection Notification Review (undated) documents R187 began a Medicare Part A covered stay at the facility on 11/14/23, with a last covered date of 3/17/24. There was no evidence that R187 had received and Advance Beneficiary Notice of her options to decline to receive further therapy, or to continue therapy services at R187's own expense. On 9/25/24 at 11:06 AM, V1, Administrator stated, We did not give (R187) an ABN notice but I'm not sure why because we gave them to other residents. The form entitled Form Instructions Skilled Nursing Facility Advanced Beneficiary Notice of Non-coverage (SNFABN) (2018), documents the SNFABN provides…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-09-25 · tag F0625 — isolated
    Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to issue a written bed hold notice to a resident's family member when the resident was transferred to the hospital. This failure affects one of one resident (R2) reviewed for hospitalization on the sample list of 28. Findings include: 1. R2's Health Status Note 8/1/2024 11:59 pm documents the following: Note Text: Contacted 911 for emergency transfer at 2235 (11:35 pm) D/T (due to) c/o (complaint of) chest pain with SOB (shortness of breath), tachycardia (very fast heart rate) and low BP (blood pressure) noted. Res. (resident R2) left facility at this time via (local) EMS (emergency medical service) for (distant hospital) ER (emergency room), all paperwork sent. On 9/25/24 at 9:10 am V1, Administrator stated V1 was the staff member responsible to send out the written bed hold notice to R2's family representatives. V1, confirmed she did not send a written bed hold notice to R2's family member in regard to R2's 8/1/24 hospital transfer. The facility BED HOLD GUARANTEE POLICY dated 8/1/17 (sic) documents the following: The…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-09-25 · tag F0692 — failed to prevent malnutrition and dehydration — isolated
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to closely monitor a resident's weight loss, notify the physician of significant weight loss, and implement nutritional supplement recommendations to slow/prevent weight loss. This failure affected one of one resident (R13) reviewed for nutrition on the sample list of 28. Findings Include: R13's Medical Diagnoses sheet dated September 2024 documents R13 is diagnosed with Dementia and Depression. R13's Minimum Data Set, dated [DATE] documents R13 is severely cognitively impaired and requires partial/moderate assistance for eating. R13's Weight charting on 8/23/24 documented a weight of 239 pounds. R13's Dining Manager note dated 8/25/24 documents R13 was a re-admit from the hospital and weighed 237 pounds. R13 requires assistance during meals and typically eats less than 50%. A house supplement two times per day is recommended. This assessment was completed by V25 Registered Dietician Consultant. R13's Dining Manager note dated 9/14/24 documents R13's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-09-25 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to label and document expiration dates for medications for two residents (R7, R25) and failed to lock the convenience box after removing medication for one resident (R33) during medication storage and labeling review on the sample list of 28. Findings include: On 9/22/23 at 11:42 AM, V7 Licensed Practical Nurse (LPN) was observed while doing medication storage and labeling review. While observing expired medications, R7 had a box of Lorazepam 2 milligram (ml) suppositories which did not document an expiration date. V7 LPN stated V7 did not know what the expiration date should be. During this same time, R25 had a container in the refrigerator which had no documented name of what the medication was, nor expiration date documented. V7 LPN again stated V7 was not sure what the medication was or what the expiration date should be. During this same review, the facility's convenience box was observed to have no secure lock on it. A form in the convenience box documented a medication had been removed on 9/21/24 at 5:00…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-09-25 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to appropriately assess, evaluate, and document a resident's behaviors after administering medications for behaviors for one resident (R29) of five resident reviewed for Unnecessary Medications in the sample list of 28. Findings include: R29's undated diagnoses documents R29's diagnoses as Senile Degeneration of Brain, not elsewhere classified; Unspecified Dementia, severe without behavioral disturbances, Psychotic Disturbance, Mood Disorder, and Anxiety; and Anxiety Disorder, unspecified. R29's Care Plan date 9/22/24, documents R29 has Delirium and is not cognitively aware of anything but does respond to name; experiences levels of lethargy as well as yelling out; and most responses are nonsensical. R29's Behavior Monitoring and Interventions Report dated 7/7/24, documents R29 having behaviors which include socially inappropriate behaviors, agitated, and screaming not at others. R29's Progress Notes dated 7/7/24, do not have any documentation regarding any medications administered or any follow up for behaviors. R29's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-05-30 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on interview and record review, the facility failed to ensure complete and accurate controlled medication records. This failure has the potential to affect one resident (R1) of three reviewed for medications. Findings include: On 5/30/2024 at 10:41AM, V2 (Director of Nursing) reported recently auditing R1's pain medication (oxycodone) administration record and controlled medication count sheet and finding discrepancies between the records. V2 reported facility staff failed to accurately document on R1's controlled medication count sheet all doses administered to R1 as documented on R1's medication administration record. V2 reported facility staff also failed to accurately calculate remaining doses of R1's medication on R1's-controlled medication count sheet. R1's controlled medication count sheet (May 2024) documents four count corrections on 5/21/2024, a late entry for medication administered on 5/15/2024, and multiple calculation errors on 5/21/2024.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-03-20 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to complete a comprehensive Plan of Care with fall interventions for one (R3) of three residents reviewed for Care Plans in the sample of three. Findings include: R3's Diagnosis Sheet (current and on admission [DATE]) includes the following diagnoses: Displaced Spiral Right Humeral Shaft Fracture, Traumatic Subarachnoid Hemorrhage, Head Laceration, Anxiety, Depression and Urinary Tract Infection. The Facility Incident Fall Log dated for February 2024 documents two falls for R3. The first is documented on 2/14/24 and the second fall is documented on 2/19/24. R3's Fall Risk Evaluation dated 12/26/23 documents the following: Intermittent Confusion, 1-2 falls in past 3 months, Chair bound - requires restraints and assist with elimination, balance problem while standing, balance problem while walking, decreased muscular coordination, jerking or unstable when making turns, requires use of assistive devices (i.e., cane, wheelchair, walker, furniture,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-03-20 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to form fall interventions and implementation of safety measures to prevent a resident (R3) from falling. R3 is one of three residents reviewed for falls in the sample of three. Findings include: R3's Diagnosis Sheet (current) includes the following diagnoses: Displaced Spiral Right Humeral Shaft Fracture, Traumatic Subarachnoid Hemorrhage, Head Laceration, Anxiety, Depression and Urinary Tract Infection. R3's Minimum Data Set (MDS) dated [DATE] (5-day initial admit) documents that R3 is frequently incontinent and is dependent upon staff for transfers and toileting. This same MDS documents R3 having impairment to the right side and a history of falls. R3's Physician Order Sheet (POS) dated March 2024 documents and order dated 12/26/23 for Eliquis 5 milligrams twice a day (blood thinner) and Meclizine 25 milligrams three times a day as needed for dizziness. This same POS documents R3 is non-weight bearing in the right upper extremity. R3 is to wear a brace…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2023-12-12 · tag F0727 — failed to provide required RN coverage — widespread
    Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on interview and record review, the facility failed to have RN (Registered Nurse) coverage for 8 hours/day, 7 days/week for one day, 12/3/23 of 15 days reviewed for nursing coverage. This failure has the potential to affect all 36 residents residing in the facility. Findings include: The nursing schedule provided by V1 Administrator dated 11/26/23 through 12/10/23 documents no RN coverage on 12/3/23. On 12/11/23 at 10:29 AM V1 confirmed there was no RN coverage on 12/3/23. On 12/11/23 at 2:43 PM, V2 Director of Nursing stated they do not have a staffing policy. The facility's Long Term Care Facility Application for Medicare and Medicaid dated 12/10/23 documents 36 residents reside in the building.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2023-12-12 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to prevent the potential for cross-contamination of disposable plates and failed to maintain sanitary kitchen and pantry floor areas. These failures have the potential to affect all 36 residents in the facility. Findings include: 1. On 12/10/2023 at 9:12AM, kitchen supplies including disposable plates and cups were stored on a shelf below exposed pipes in the kitchen basement. One pipe was actively leaking onto a box of disposable plates located on the shelf. The box was wet and discolored and the water drip had leaked onto the plates stored inside, leaving a leaving a yellow residue on the plates. 2. On 12/10/2023 at 8:55AM, the entire flooring surface throughout the kitchen and pantry areas was discolored with soiling and also had accumulations of debris including onion peels, tree leaves, binder clips, dried pasta, and single serve condiment packets. V6 (Dietary Manager) was present and reported the dietary staff are responsible for routine floor maintenance in the dietary areas, but they have been waiting on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-12-12 · tag F0755 — failed to provide safe pharmacy services — pattern
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review the facility failed to ensure that controlled substances were accounted and reconciled for seven (R2, R3, R4, R10, R15, R16, and R23) of seven residents reviewed for controlled substance accounting and reconciliation from a total sample list of 26 residents. Findings include: The facility provided Controlled Substance Policy revised date 11/16/2018 documents that the Schedule II drugs and those in other schedules which have been restricted and stored in the Controlled Substance cabinet will be counted and reconciled by the nurse coming on duty with the nurse that is going off duty. On 12/11/23 at 10:00AM, the long hall medication cart was reviewed with V7 Licensed Practical Nurse. 1. The controlled substance box contained R2's Oxycodone (narcotic) 100 milligrams/5 milliliters with a remaining 20.75milliliters (ml) of medication. Additionally, R2's Lorazepam (controlled sedative) 1mg was in the controlled substance box with 10 remaining tablets. 2. The controlled substance box contained R3's Lorazepam 0.5mg, with a remaining 24 tablets. 3. The…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-12-12 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review the facility failed to store and secure controlled medications behind a separately locked compartment for four (R10, R22, R36 and R193) of four residents reviewed for medication storage from a total sample list of 26 residents. Findings include: The facility provided Procurement and Storage of Medications Policy date reviewed November 2018, documents that Schedule II drugs are to be stored under a double-lock subject to a different key and that medication bottles are to be kept clean and orderly. On 12/11/23 at 9:31AM R10's Lorazepam 2 milligrams (mg) per milliliter (ml) (a schedule 4 controlled, antianxiety medication) bottle and paper packaging was saturated with Lorazepam. Additionally, the refrigerator containing Lorazepam 2mg per ml for R10, R22, R36 and R193 was unlocked. On 12/11/23 at 9:35AM, V7 Licensed Practical Nurse stated that the medication room refrigerator was supposed to be locked and that R10's Lorazepam should be disposed of because the bottle and box were saturated with Lorazepam, subjecting anyone who picked up…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-12-12 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review the facility failed to notify the Physician of missed medication for one of one resident (R38) reviewed for Physician notification in the sample list of 26. Findings include: The facility's Medication Administration policy with a revised date of 11/18/17 documents, If the medication is not available for a resident, call the pharmacy and notify the physician when the drug is expected to be available. Notify the physician as soon as practical when a scheduled dose of a medication has not been administered for any reason. R38's Order Summary Report dated 12/12/23 documents a diagnosis of Paroxysmal Atrial Fibrillation (A-fib) and an order for Apixaban (anticoagulant) Oral Tablet 2.5 mg (milligrams), give one tablet by mouth two times a day for A-fib with a start date of 9/2/23. R38's Medication Administration Record dated 9/1/23 through 9/30/23 documents the Apixaban 8:00 AM dose was not administered on 9/22/23 and 9/23/23 and the 5:00 PM dose was not administered on 9/23/23 for a total of three doses missed. R38's Nurse Progress Notes dated 9/22/23…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-12-12 · tag F0604 — failed to not use physical restraints improperly — isolated
    Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to complete a restraint/enabler assessment for two residents (R12, R21) and failed to release a restraint during lunch for one resident (R12) of two residents reviewed for restraints in a sample list of 26. Findings include: The facility's policy Physical Restraint/Enabler Policy revised 7/24/18 documents Policy: To allow residents to be free of physical restraints which are not required to treat the resident's medical symptoms or as a therapeutic intervention. Physical restraints shall not be used for the purpose of discipline or convenience. Definition of Physical Restraint: Physical restraints is any manual method, or physical or mechanical device, equipment, or material attached or adjacent to the resident's body, which the individual cannot remove easily, and which restrict freedom of movement or normal access to his or her body. This definition also states, Also Physical restraint may include a device which prevents the resident from rising, such as placement of a chair or bed so close to a wall that…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-12-12 · tag F0758 — failed to limit and justify psychotropic drugs — isolated
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 2.) R27 Order Summary Report dated 12/12/23 documents diagnoses including Unspecified Dementia with Agitation and Depression. This Order Summary documents an order for Citalopram HBR (Hydrobromide) (antidepressant) 20 mg (milligrams) one tablet one time a day related to Depression. R27's Care Plan dated 3/24/23 documents R27 has a history of signs and symptoms of depression and is currently being treated. This Care Plan documents interventions of administering medications as ordered. R27's medical record documents one Psychotropic medication assessment dated [DATE]. R27's medical record does not document any other Psychotropic medication assessments for 2023. On 12/11/23 at 12:22 PM, V3 Minimum Data Set Nurse confirmed V3 is responsible to complete the Psychotropic medication assessments. On 12/11/23 at 2:43 PM, V3 confirmed that R27's quarterly Psychotropic medication assessments were not completed like they should have been. The facility's Psychotropic Medication Policy with a revised date of 11/28/17…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-12-12 · tag F0760 — failed to prevent significant medication errors — isolated
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review the facility failed to administer an anticoagulant medication as ordered for one resident. This failure resulted in a significant medication error for one of one resident (R38) reviewed for medication errors in the sample list of 26. Findings include: The facility's Medication Administration policy with a revised date of 11/18/17 documents, If the medication is not available for a resident, call the pharmacy and notify the physician when the drug is expected to be available. R38's Order Summary Report dated 12/12/23 documents a diagnosis of Paroxysmal Atrial Fibrillation (A-fib) and an order for Apixaban (anticoagulant) Oral Tablet 2.5 mg (milligrams), give one tablet by mouth two times a day for A-fib with a start date of 9/2/23. R38's Medication Administration Record dated 9/1/23 through 9/30/23 documents the Apixaban 8:00 AM dose was not administered on 9/22/23 and 9/23/23 and the 5:00 PM dose was not administered on 9/23/23 for a total of three doses not administered. R38's Nurse's Progress Notes dated 9/22/23 at 7:41 AM documents the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2022-10-14 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to prevent the potential for chemical cross-contamination in the kitchen dishwashing sinks. This failure has the potential to affect all 37 residents residing in the facility. Findings include: On 10/11/2022 at 10:40AM, the kitchen three-basin sink had a floor cleaner chemical dispenser mounted directly above the center basin of the sink with the outlet tubing coiled into and resting on the bottom of the third basin of the sink. A container of chemical floor cleaner supplied the dispenser and was not labeled for use with food contact surfaces. A chemical dispenser supplying food-grade dish detergent and sanitizer was plumbed in series downstream from the floor cleaner dispenser. On 10/11/2022 at 11:58AM, V6 (Dietary Aide) reported the floor cleaner dispenser is used daily to dispense chemicals into a mop bucket for floor cleaning. On 10/13/2022 at 11:50AM, V6 reported the sink basin the floor cleaner dispenser outlet hose was resting into was used for sanitizing dishes. On 10/13/2022 at 12:10AM, V7 (kitchen…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-10-14 · tag F0661 — isolated
    Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview the facility failed complete the recapitulation of stay, discharge summary and failed to implement a discharge plan of care for one (R37) resident out of one resident reviewed for discharge in a sample list of 22 residents. Findings include: R37's Undated Face Sheet documents an admission date of 6/19/22 and discharge date of 8/1/22. R37's Comprehensive Care Plan does not include a focus area, goal nor interventions for discharge. R37's Medical Record does not include a recapitulation of stay summary nor any copies of information sent with R37 at time of discharge. R37's Interdisciplinary Team meeting and Social Service progress notes do not include discharge summary information. On 10/13/22 at 12:11 PM V3 Social Service Director (SSD) stated I did not know a recapitulation of stay needed to be completed. I have not done one of those for any of the discharges since I have worked here. There is no summary of any kind. (R37) was admitted to facility for a short-term rehabilitation stay and planned to return to home after therapy released (R37).…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-10-14 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review facility staff failed to prevent cross contamination during urinary catheter care for 1 (R6) of 1 resident reviewed for urinary catheter care in a sample of 22 residents. Findings include: V16, Certified Nurses Assistance (CNA) was observed on 10/13/22 at 1:11 PM doing urinary catheter care for R6. During the procedure, V16 washed her hands, donned on gloves to continue with her procedure of urinary catheter care. V16 then reached over and pulled V16's sweatshirt left sleeve up to the elbow and then bent over to touch the bed control and to raise the bed up to complete care. V16 did not remove the contaminated gloves. V16 continued on performing urinary catheter care with contaminated gloves on. V16 set the plastic bag with dirty wash clothes on the floor and realized what she did and picked the plastic bag up from the floor and put it on the bottom of the bed V16 had the same gloves on while performing the urinary catheter procedure. After completing care for R6's perineum area , V16 removed her gloves used hand sanitizer and donned…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

No federal fines in the current CMS record. 1 Medicare payment denial on record.

  • Medicare payment denial — starting 2024-12-25 for 23 days

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Part of a chain

This home belongs to STERN CONSULTANTS — 22 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 1 of 52.5-1.5 vs chain
Health inspection 1 of 52.4-1.4 vs chain
Staffing 1 of 52.2-1.2 vs chain
Quality measures 3 of 53.8-0.8 vs chain
The other 21 homes this chain runs (chain average 2.5★, per CMS)

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleShareSince
BSF FAMILY HOLDINGS LLCOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST; ADP OF THE SNF11%since 01/01/2026
NIMBLE NAVIGATOR PARTNERS LLCOrganizationDIRECT OWNERSHIP INTERESTsince 01/01/2026
BSF 2025 FAMILY TRUSTOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST; ADP OF THE SNF6%since 01/01/2026
COM FAMILY TRUSTOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST; ADP OF THE SNF12%since 01/01/2026
TLM FAMILY TRUSTOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST; ADP OF THE SNF12%since 01/01/2026
FRIEDMAN, BENJAMINIndividualINDIRECT OWNERSHIP INTEREST; CORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 01/01/2026
MILLMAN, CHAIMIndividualINDIRECT OWNERSHIP INTEREST; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 01/01/2026
NEWHOUSE, ERICIndividualINDIRECT OWNERSHIP INTEREST; ADP OF THE SNFsince 01/01/2026
ETN FAMILY HOLDINGS LLCOrganizationOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 01/01/2026
STERN THERAPY CONSULTANTS LLCOrganizationOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 01/01/2026
TLCO HOLDINGS LLCOrganizationOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 01/01/2026
ERBLICH, AVRAHAMIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 01/01/2026
GREEN, RACHELIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 01/01/2026
MCGILL, JAMESIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 01/01/2026
PLEW, ANDREAIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 01/01/2026
SHEPS, BORUCHIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 01/01/2026
ZAMAN, ASADIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 01/01/2026
BF16 FAMILY TRUSTOrganizationADP OF THE SNFsince 01/01/2026
E NEWHOUSE FAMILY TRUSTOrganizationADP OF THE SNFsince 01/01/2026
GREENUP SNF PROPCO LLCOrganizationADP OF THE SNFsince 01/01/2026
T NEWHOUSE FAMILY TRUSTOrganizationADP OF THE SNFsince 01/01/2026
STERN, BEZALELIndividualADP OF THE SNFsince 01/01/2026

CMS files one row per role, so the 41 rows in the source record cover these 22 parties — each is shown once here with every role it holds. Nothing is omitted.

12 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$3.4M
Net patient revenuemost recent cost report
+9.7%
Operating marginrevenue minus expenses
$349K
Related-party expense11% of expenses
Who pays — share of resident-days
Medicaid 62%Medicare 5%Other / private 32%

This home reported $349K paid to related parties — landlords or management companies under common ownership — equal to about 11% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$226per resident / day
operating cost
$6,865per month
≈ monthly operating cost
$250per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in IL

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Illinois Medicaid page.

Typical monthly cost in Illinois
$8,304/mo
Nursing home (semi-private)
$9,216/mo
Nursing home (private)
$6,219/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 146113. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2024-09-25, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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