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Hamilton Pointe Health And Rehab

3800 Eli Place, Newburgh, IN 47630 · Government - County · 115 certified beds · (812) 858-5300 Medicare & Medicaid certified

Call the home — (812) 858-5300 Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Behavioral-health or dementia-care citation — no harm found (F0758)1 actual-harm citation
Insights

The public record raises real questions here. Weigh the concerns below carefully.

In its favor
  • no federal fines or payment denials on record
  • a high payroll-based staffing rating (4/5)
  • fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
Worth asking about
  • it has 1 actual-harm citation
  • a high number of inspection citations overall (44) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • its payroll- and facility-reported staffing and quality-measure scores sit well above its independent inspection score
  • its independent health-inspection rating is low (1/5)
  • nursing-staff turnover (56%) runs well above the national median (45%)
  • about 18% of its spending goes to commonly-owned related companies

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

2/5
CMS overall
2 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 1 of 5
StaffingFrom payroll records (PBJ) 4 of 5
Quality measuresSelf-reported by the facility 5 of 5

Worth a closer look. This home's staffing and quality-measure ratings run 4 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself, and staffing on its payroll (PBJ) submissions — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Hospital
★★★★★ 5/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
3800 S Venetian Dr · (812) 477-6103 · Call to confirm hours
Pharmacy
100 St Marys Epworth Xing Ste A001 · (812) 469-8177 · Call to confirm hours
Grocery
1121 Hirschland Rd.
Park
· Typically dawn to dusk
Place of worship

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 5 of 5
Long-stay residentspeople who live here 4 of 5
Short-stay residentsrehab / post-hospital 5 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 2 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating2★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased4.3%11.0%15.4%better
Long-stay residents who lose too much weight15.3%5.5%5.4%worse
Long-stay residents with a catheter left in their bladder2.2%0.4%0.9%worse than state — see note marked double-dagger below the table
Long-stay residents with a urinary tract infection0.7%1.1%2.0%better
Long-stay residents with depressive symptoms6.1%25.2%6.5%typical
Long-stay residents who were physically restrained0.0%0.0%0.1%better than state — see note marked double-dagger below the table
Long-stay residents with falls causing major injury3.9%3.9%3.3%worse
Long-stay residents whose ability to walk worsened7.2%11.9%16.1%better
Long-stay residents on antianxiety or hypnotic medication28.4%23.5%18.9%worse
Long-stay residents given the seasonal flu vaccine96.6%95.4%95.3%typical
Long-stay residents with pressure ulcers4.7%3.6%4.7%typical
Long-stay residents with worsening bladder/bowel control25.1%23.3%21.2%worse
Long-stay residents who got an antipsychotic medication — see the note below the table8.8%13.6%17.1%better
Short-stay residents who newly got an antipsychotic medication0.5%1.2%1.4%better
Short-stay residents given the seasonal flu vaccine81.8%79.0%79.4%typical
Short-stay residents rehospitalized after admission31.6%22.2%22.6%worse
Short-stay residents with an outpatient ER visit8.3%10.8%12.0%better
Long-stay hospitalizations per 1,000 resident days1.941.611.67worse
Long-stay outpatient ER visits per 1,000 resident days1.351.441.80better

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

58.8% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — CMS rates that better than the national rate. This is CMS’s risk-adjusted rate over 171 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

58.8%U.S. median 51.5%
Got home and stayed home
10.5%U.S. median 10.7%
Went back to hospital
76.1%U.S. median 56.6%
Met the expected recovery
0.38U.S. median 0.31
Therapy hours / resident / day
0.20hours / resident / day
Physical therapy
0.14hours / resident / day
Occupational therapy
0.03hours / resident / day
Speech therapy

Met the expected recovery: 76.1% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 92 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.38 therapist hours per resident per day in 2026Q1 — more than 65% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 12% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF58.8%CMS range 52.4–65.451.5%Oct 2022–Sep 2024better than U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF10.5%CMS range 7.8–14.810.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge76.1%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge75.0%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge68.5%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified98.0%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting100.0%100.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge98.4%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay1.9%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened2.6%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization6.6%CMS range 4.2–10.87.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs1.021.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.70
RN hours/ resident / day
0.83
LPN hours/ resident / day
2.43
Aide hours/ resident / day
3.95
Total nurse hours/ resident / day
0.37
RN hoursweekends
56.3%
Total nursing turnover
40.0%
RN turnover

How full it usually is: this home is certified for 115 beds and averages 104.4 residents a day — about 91% occupied, or roughly 11 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.95 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.70 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.43 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.36 hrs/resident/day on weekends vs 4.20 on weekdays — 20% thinner on weekends — a notable drop. RN hours go from 0.83 to 0.37 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 56% is well above the national median of 45%. 1 administrator has left in the past year.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

10
deficiencies at the latest standard inspection (2025-08-06)
14
at the previous standard inspection (2024-06-05)

Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

44 citations, most serious first. The 11 most serious are shown; the remaining 33 are one tap away and print in full.

  • Actual harm · Gcited before2025-04-10 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure adequate safety measures were in place to prevent accidents for 2 of 3 residents reviewed. This deficient practice resulted in Resident C requiring hospitalization, sutures, and a subarachnoid hemorrhage. (Resident B, Resident C) Findings include: 1. On 4/8/25 at 1:28 p.m., Resident C's clinical record was reviewed. Resident C was admitted on [DATE] and discharged to the hospital on 2/26/25. The diagnoses included, but were not limited to, hemiplegia and hemiparesis following cerebral infarction affecting left non-dominant side, visuospatial deficit and spatial neglect following cerebral infarction, cerebral infarction due to thrombosis of right middle cerebral artery, muscle weakness (generalized), unsteadiness on feet, other abnormalities of gait and mobility, need for assistance with personal care. An admission Minimum Data Set (MDS) assessment, dated 1/27/25, indicated Resident C's cognition was intact, range of motion…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-01-14 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure resident's had orders from the attending practitioner for oxygen therapy use and maintenance of equipment for 2 of 3 residents reviewed for oxygen therapy. (Resident B, Resident E)Finding includes: On 1/12/26 at 10:00 a.m., Resident B's clinical record was reviewed. Diagnoses included but were not limited to chronic pulmonary disease, unspecified, pulmonary hypertension, unspecified, acute diastolic (congestive) heart failure, and dependence on supplemental oxygen. An admission Minimum Data Set (MDS) assessment dated [DATE] was coded for oxygen therapy. Resident B was admitted on [DATE] and discharged to the hospital on [DATE]. Care plans were reviewed and included, but were not limited to: I have chronic obstructive pulmonary disease (COPD). Interventions included but were not limited to: I will receive oxygen at 2-3 liters per minute as ordered, date initiated 11/19/25, revision 12/1/25. An admission/readmission evaluation…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-12-16 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure accurate clinical records were in place for 1 of 3 residents reviewed for wounds. A wound to the left extremity was documented as right extremity (Resident C)Finding includes: On 12/12/25 at 9:14 a.m., Resident C's clinical record was reviewed. Diagnoses included but were not limited to, displaced bimalleolar fracture of left lower leg, disruption of external operation (surgical) wound, not elsewhere classified, subsequent encounter, generalized edema, type 2 diabetes without complications, hemiplegia and hemiparesis following cerebral infarction affecting left non-dominant side, lymphedema, not elsewhere classified, morbid(severe) obesity, chronic diastolic (congestive) heart failure. Resident C admitted on [DATE] and discharged to the hospital on [DATE]. Care plans were reviewed and included but were not limited to:I have a left plantar surgical wound with complications as I have diabetes. It is making progress but slowly. Date initiated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-10-17 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure that medications were kept secure and stored in a locked cart and that residents' privacy rights were protected in 1 of 1 random observations of a medication cart. ( Unit 400, Resident H) Finding includes : On 10/16/25 at 2:40 p.m., a medication cup that contained 6 pills was observed on a medication cart on the 400 unit. The medication cart was observed unlocked. A computer with the screen showing the picture and clinical record information of Resident H was observed on top of the cart. On 10/16/25 at 2:46 p.m., LPN 2 was observed to return to the medication cart carrying a box of medication. LPN 2 indicated she had left the cart because she thought she heard a resident yelling on another unit and was not sure a CNA was available. LPN 2 indicated medications should not be left on top of a cart unattended, the cart should have been locked before she left. On 10/17/25 at 9:04 a.m., the Administrator provided the current medication storage policy with a revision date of 4/6/24. The policy included but…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-09-05 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure Enhanced Barrier Precautions (EBP) were used for a resident with a wound, orders were in place for care of an ostomy, for 1 of 2 residents observed for incontinence care, and 1 of 1 residents reviewed for ostomy care. (Resident C, Resident D)Findings include:During an observation on 9/4/25 at 11:10 P.M., Qualified Medication Aide (QMA) 1 and QMA 2 provided incontinence care on Resident C. QMA 1 and QMA 2 began care and failed to don EBP supplies. During care, QMA 2 left the room and brought back the Wound Nurse to provide care to Resident C's wound on her buttocks. The Wound Nurse failed to don EBP supplies.On 9/4/25 at 9:25 A.M., Resident C's clinical record was reviewed. Diagnoses included, but were not limited to, unstageable pressure ulcer.The most recent admission Minimum Data Set (MDS) assessment, dated 8/20/25 indicated Resident C had moderate cognitive impairment and was dependent on staff for toileting.Current Physician's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2025-08-06 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure dishwasher temperatures were within range and food was prepared under sanitary conditions for 2 of 2 kitchen observations. The temperature on the final rinse of the dishwasher did not reach required levels, floors were sticky, and bulk food was outdated. (Kitchen)Findings include:1. On 7/29/25 at 9:17 A.M., an initial tour of the kitchen was completed with the Kitchen Manager. During the initial tour, the following was observed:A dishwasher cycle was observed. The final rinse temperature was 175 degrees Fahrenheit (F). At that time, the Kitchen Manager indicated the dishwasher was a high temperature dishwasher and she expected the temperature of the wash cycle to reach 160 degrees F and the final rinse cycle to reach at least 180 degrees F. Staff checked the temperatures three times a day. At that time, the Dishwasher Chart for July 2025 was reviewed. The chart indicated the dishwasher was a low temperature dishwasher. The log indicated that staff were to check the temperature of the wash and the rinse…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2025-08-06 · tag F0882 — widespread
    Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure designation of a certified Infection Preventionist (IP). The full time director of nursing was unable to provide documentation of infection prevention certification, and did not currently dedicate at least part time to the role of IP for 1 of 1 staff members reviewed for IP. Finding includes:During an interview on 8/5/25 at 10:07 A.M., the full-time Director of Nursing (DON) indicated she was managing the Infection Preventionist (IP) role, and dedicated about two hours each working day to the infection prevention program tasks. On 7/29/25 at 9:11 A.M., the Administrator indicated the facility had a full time DON.On 8/5/25 at 2:36 P.M., a copy of the Infection Prevention certification was requested; the DON indicated she was unable to provide a infection prevention certification. On 8/5/25 at 12:48 P.M., the Administrator provided a job description titled Infection Preventionist that indicated Minimum qualifications: have completed specialized training in infection prevention and control and must work at least part…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2025-08-06 · tag F0925 — failed to control pests — widespread
    Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure the kitchen was free of pests during 2 of 2 kitchen observations. Gnats were observed in the dry storage room and flies were observed in the food holding area. (Kitchen)Findings include:On 7/29/25 at 9:17 A.M., an initial tour of the kitchen was completed with the Kitchen Manager. Gnats were observed in the dry storage room. On 8/1/25 at 10:51 A.M., a follow-up visit of the kitchen was completed with the Kitchen Manager. Mexican corn and Spanish rice were observed on the steam table and were not covered. A fly was observed flying around the uncovered food. On 8/5/25 at 9:04 A.M., the Kitchen Manager indicated there was an open drain in the dry storage room which was where the pests were coming from. On 8/5/25 at 2:54 P.M., the Administrator provided a current Maintenance Policy, revised 7/2024, that indicated The Director of Plant Operations will monitor the contract services for pest control on a regular and as-needed basis and assure the building is kept free of any possible infestations of rodents…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-08-06 · tag F0656 — failed to write and follow a full care plan — pattern
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure the development and implementation of care plans for 1 of 3 residents reviewed for notification of change, 1 of 2 residents reviewed for urinary tract infections (UTI) or catheter, and 1 of 3 residents reviewed for falls. A resident on comfort measures did not have a care plan related to palliative care, monitoring was not completed following a seizure, and a fall intervention was not in place. (Resident S, Resident M, Resident L)Findings include:1. On 7/30/25 at 1:29 P.M., Resident L's clinical record was reviewed. Diagnoses included, but were not limited to, displaced intertrochanteric fracture of the right femur, history of falling, and dementia. The most current Annual Minimum Data Set (MDS) Assessment, dated 4/7/25, indicated Resident L had severe cognitive impairment, was independent in rolling left to right and for sit to stand transfers, required supervision of staff for toilet transfers, toileting, and bathing, used a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-08-06 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interview, the facility failed to ensure proper infection control protocols) for 1 of 2 residents for catheter and 3 random observations of cleaning equipment and using Personal Protective Equipment (PPE). ( Licensed Practical Nurse (LPN) 2 Registered Nurse (RN) 3, Certified Nursing Assistant (CNA) 6, CNA 10, Resident S, Resident 10)Findings include: 1. On 7/29/25 at 9:10 A.M., a wrist blood pressure cuff/monitor was observed sitting on top of the 500 Hall medication cart with several layers of tape attached to the top of it. On 8/5/25 at 9:27 A.M., the 800 Hall vitals machine was observed. The oxygen saturation tubing was observed with tape wrapped around the area where the two sections of tubing were connected. The ends of the tape were discolored. On 8/5/25 at 11:07 A.M., the Director of Nursing (DON) indicated she was unaware of any tape on the blood pressure cuff or oxygen saturation machines, but would look into them. On 8/6/25 at 8:31 A.M., the DON indicated a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-08-06 · tag F0554 — isolated
    Allow residents to self-administer drugs if determined clinically appropriate.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure an assessment was completed for a resident who self administered medications for 1 of 1 random observation. A bottle of eye drops was observed in a resident's room. (Resident 13)Finding includes: On 8/1/25 at 6:55 A.M., Resident 13 was observed lying in his bed with a bedside table next to him during a medication pass with Licensed Practical Nurse (LPN) 9. A bottle of eye drops with no label was observed on the bedside table. After the resident's medications were administered, LPN 9 did not address or obtain the bottle of eye drops. After being asked about the bottle, LPN 9 obtained the eye drop bottle and carried it to the medication cart in the hall. At that time, LPN 9 indicated Resident 9 did have an order for eye drops, but did not have an order to self administer them, and did not have a self administration assessment for the eye drops on file. A separate bottle of eye drops with a label that indicated they were for Resident 13 was then observed in the medication cart. LPN 9 indicated the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
Show the remaining 33 citations
  • Potential for harm · Dcited before2025-08-06 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to notify the residents' families for 2 of 3 residents reviewed for notification of changes. A resident's family was not notified of a change in the resident's physical condition and a resident's fall. (Resident F, Resident M)Findings include: 1. On 7/30/25 at 2:37 P.M., Resident F's clinical record was reviewed. Diagnoses included but were not limited to hypertension and acute respiratory failure. The Current admission Minimum Data Set (MDS) assessment dated [DATE] indicated the resident was cognitively intact. Resident F needs supervision for transferring, setting up for eating, partial assistance with hygiene, and substantial/maximum assistance of 2 for toileting and dressing. Current physician orders included, but were not limited to, Tylenol Extra Strength Oral Tablet (pain relief) 500 Milligrams (MG). Give 1 tablet by mouth three times a day for Shoulder pain dated 7/24/25. The Current Fall Risk Care Plan dated 7/1/25 indicated the resident was at…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-08-06 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to revise a resident's plan of care to reflect current interventions for 1 of 3 residents reviewed for accidents. A resident's falls care plan was not updated to reflect implementation of a call don't fall sign. (Resident 2)Finding includes:On 7/31/25 at 9:15 A.M., Resident 2's clinical record was reviewed. Diagnosis included, but was not limited to, fracture to right humerus. The most recent quarterly Minimum Data Set (MDS) assessment, dated 7/7/25, indicated mild cognitive impairment, and no falls since the prior assessment. A current risk for falls care plan, last revised on 7/30/25, lacked an intervention for a call don't fall sign in the resident's room. A progress note on 6/13/25 at 10:02 A.M. indicated Resident 2 fell, but did not remember how it happened. An immediate intervention was a call don't fall sign in place. An IDT note on 6/16/25 at 8:49 A.M. indicated the resident had fallen on 6/13/25, and would evaluate upon return from hospital for any new interventions. On 7/31/25 at 2:00 P.M., Resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-08-06 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure a resident with an indwelling urinary catheter received appropriate services and treatment related to catheter placement for 1 of 3 residents reviewed for catheter use. A resident with an indwelling urinary catheter received the wrong size catheter. (Resident B)Finding includes:On 7/31/25 at 8:50 A.M., Resident B's clinical record was reviewed. Diagnoses included, but were not limited to, ulcerative colitis, anxiety, and depression. The most recent quarterly Minimum Data Set (MDS) assessment, dated 7/17/25, indicated no cognitive impairment, and use of an indwelling urinary catheter. Resident 10 was dependent on staff for bed mobility and toileting.Current physician orders included, but were not limited to:Foley catheter: 16 French (size of catheter)/30cc (milliliter) balloon, dated 3/14/25.Foley catheter: change catheter as needed 16 French/30cc balloon every 8 hours as needed for maintaining catheter, dated 3/14/25.An indwelling catheter care plan, created 3/17/25, indicated, but was not limited to,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-08-06 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure accurate documentation for 1 of 2 residents reviewed for change of condition, and 1 of 2 residents reviewed for urinary tract infections (UTI) or catheter. (Resident B, Resident 21)Findings include:1. On 7/31/25 at 8:50 A.M., Resident B's clinical record was reviewed. Diagnoses included, but were not limited to, ulcerative colitis, anxiety, and depression. The most recent quarterly Minimum Data Set (MDS) assessment, dated 7/17/25, indicated no cognitive impairment and use of an indwelling urinary catheter. Resident B was dependent on staff for bed mobility and toileting.Current physician orders included, but were not limited to:Foley catheter: 16 French (size of catheter)/30cc (milliliter) balloon, dated 3/14/25.An indwelling catheter care plan, created 3/17/25, indicated, but was not limited to, an intervention to change the catheter system when clinically indicated or ordered, dated 3/17/25.A progress note on 7/3/25 at 5:15 P.M. indicated .…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-02-27 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure infection control practices were maintained and Personal Protective Equipment (PPE) was worn entering isolation rooms for 3 of 7 halls observed. (300 Hall, 500 Hall, 900 Hall ). Findings include: 1. On 2/27/25 at 8:20 a.m., Activity Staff 2 was observed to enter room [ROOM NUMBER] to pass out activity calendars, standing and speaking with the residents before leaving the room. room [ROOM NUMBER] had a sign posted on the door that indicated droplet precautions, wear gloves and gown upon entering room, wear a surgical mask (N-95 mask if available) upon entering the room, goggle or face shield to be worn if performing aerosol respiratory treatments, hand hygiene before and after patient or environment contact, with soap and water or alcohol-based hand sanitizer. PPE was available at the entrance. Activity Staff 2 did not don PPE upon entering the room. Activity Staff 2 was observed to enter non isolation rooms [ROOM NUMBERS] to pass…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-02-27 · tag F0812 — failed to store, cook, and serve food safely — isolated
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure food was served in a sanitary manner in accordance with professional standards for food service safety for 2 of 2 observations of the kitchen, 1 of 1 observations of meal service. Gloves were not changed, bare hands touched plates, fingers were licked, floors soiled. (Kitchen) Findings include: 1. On 2/25/25 at 9:30 a.m., the kitchen floor was observed to have debris along the walls, behind and under tables, equipment, racks, and in the dry panty. The same was observed on 2/27/25 at 10:10 a.m. 2. On 2/25/25 at 9:25 a.m., Dietary Aide 2 was observed with gloved hands to be standing at a table preparing 6 plates of salad. Dietary Aide 2 left the food prep table, walked to the walk in refrigerator carrying a food container, went in and back out, obtained a cutting board and walked to the food prep table and laid it down. Dietary Aide 2 picked up a food container containing tomatoes, covered it with plastic wrap, walked to the food scale, weighed the tomatoes, touching the screen of the scale with gloved…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-12-10 · tag F0635 — isolated
    Provide doctor's orders for the resident's immediate care at the time the resident was admitted.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure a newly admitted resident had immediate orders for pressure wounds for 1 of 3 residents reviewed for pressure wounds. (Resident B) Finding included: On 12/9/24 at 9:44 a.m., Resident B indicated he was admitted to the facility in June of 2024, and had pressure wounds on admission to his buttock. On 12/9/24 at 10:10 a.m., Resident B's clinical record was reviewed. Diagnoses included, but were not limited to, anemia, unspecified, unspecified protein-calorie malnutrition, paraplegia, complete, pressure ulcer of right buttock stage IV (4), type 2 diabetes mellitus with unspecified complications, colostomy status, other acute osteomyelitis, right femur, other acute osteomyelitis right ankle and foot, peripheral vascular disease, pressure ulcer left hip, unstageable, pressure ulcer of right buttock, unstageable. Resident B was admitted to the facility on [DATE]. An admission MDS (Minimum Data Set) assessment dated [DATE], indicated Resident B's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-06-05 · tag F0550 — failed to protect resident dignity and rights — pattern
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure the privacy of residents was respected for 6 of 6 random observations and 1 of 1 insulin administrations observed. Staff did not knock on doors when entering, and left the door open when administering injections. (Resident D, Resident 45, Resident 37, Resident 6, Resident 7, Resident S, Resident 150) Findings include: 1. On 5/31/24 at 10:33 A.M., Registered Nurse (RN) 57 was observed to enter Resident 7's room without knocking. 2. On 5/31/24 at 10:35 A.M., RN 57 was observed to enter Resident S's room without knocking. 3. On 5/31/24 at 10:37 A.M., RN 57 was observed to enter Resident 150's room without knocking. 4. On 6/3/24 at 7:10 A.M., Qualified Medication Aide (QMA) 23 was observed to enter room [ROOM NUMBER] without knocking. From the hallway, QMA 23 was observed to administer two injections into Resident 45's abdomen. 5. On 6/3/24 at 7:16 A.M., QMA 23 was observed to enter Resident 37's room without knocking. 6. On 6/3/24 at…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-06-05 · tag F0554 — pattern
    Allow residents to self-administer drugs if determined clinically appropriate.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure residents who self administered medications were assessed for ability to self administer those medications for 4 of 4 random observations. Medications were observed in rooms where the resident lacked a self administration of medication assessment. (Resident 7, Resident S, Resident 150, Resident 6) Findings include: 1. On 5/30/24 at 9:39 A.M., Resident 7 was observed lying in bed with a box of throat lozenges lying at the foot of the bed. The box had a pharmacy label with the resident's name on it. On 5/31/24 at 9:41 A.M., Resident 7's clinical record was reviewed. Diagnosis included, but were not limited to, dementia, anxiety, depression, and psychotic disorder. The most recent Quarterly MDS (Minimum Data Set) Assessment, dated 5/7/24, indicated a moderate cognitive impairment, and verbal behaviors directed toward others. Resident 7 required substantial to maximum assistance with transfers and bathing, and partial to moderate assistance with bed mobility. Current physician orders included, but were not…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-06-05 · tag F0804 — failed to serve food at safe, palatable temperature — pattern
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure that food was served at palatable temperatures for 1 of 1 trays tested for temperature. (400 Hall) Finding includes: On 5/29/24 at 8:30 A.M., Resident 40 indicated the food was not hot all the time. On 5/29/24 at 2:40 P.M., Resident 6 indicated the food was cold and didn't taste good. On 5/30/24 at 10:47 A.M., Resident 31 indicated the food was not hot all the time. On 5/31/24 at 2:40 P.M., during a Resident Council meeting which consisted of 15 people, the following statement was made about the food temperatures: the food stayed on trays too long while coming down the halls (making the food cold by the time it reached the resident). On 6/3/24 at 10:44 A.M., [NAME] 28 checked the temperatures of the lunch food items that were on the holding table ready to be served. On 6/3/24 at 11:10 A.M., kitchen staff started plating the food. On 6/3/24 at 11:56 A.M., the lunch cart was delivered to the 400 hall and left in the hallway. Staff were not notified of its arrival. On 6/3/24 at 12:01 P.M., staff started…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-06-05 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to store and prepare food under sanitary conditions during 3 of 3 kitchen observations. Food was left open to air, expired food was not disposed of from the refrigerator, and gloves were not used according to professional standards. (Kitchen, Main Dining Room, [NAME] 21) Findings include: 1. On 5/28/24 at 8:15 A.M., the full kitchen tour with the Dietary Manager indicated the following: In the reach-in freezer, the following items were observed: Slice of orange melon open to air in a tray not labeled or dated 5 small ice cream containers tipped over with the lids half on and half off In the walk-in freezer, the following items were observed: 3 french fries were scattered on the shelves open to air 1 bag of mixed vegetables open to air In the walk-in refrigerator, the following items were observed: 1 broken egg in an egg crate with whole eggs Rice with a use by date of Sunday 5/25/24 1 boiled egg on the floor Bag of grapes open to air with no label or date Container of boiled eggs in liquid open to air Cup of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-06-05 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure a safe, sanitary, and comfortable environment to help prevent the development and transmission of infection for 6 of 6 random observations. Resident care items were observed uncovered in bathrooms, and staff did not sanitize hands entering or exiting rooms with enhanced barrier precautions as indicated. (Resident 37, Resident D, Resident 7, Resident 46, Resident 20) Findings include: 1. On 5/30/24 at 9:38 A.M., Resident 7's bathroom was observed with four uncovered washbasins on the floor. On 6/5/24 at 8:30 A.M., the same was observed. 2. On 5/30/24 at 9:14 A.M., Resident 46's bathroom was observed with an uncovered washbasin in the sink. 3. On 5/30/24 at 10:10 A.M., Resident 20's bathroom was observed with an uncovered toothbrush on the back of the sink. On 6/5/24 at 8:29 A.M., the same was observed. 4. On 6/3/24 at 7:16 A.M., Qualified Medication Aide (QMA) 23 was observed to attempt to administer medications to Resident 37. QMA 23 entered and exited Resident 37's room without sanitizing or washing…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-06-05 · tag F0925 — failed to control pests — pattern
    Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interview, the facility failed to provide an environment free of pests based on 8 (eight) random observations of gnats during the survey. (800 Nursing Hall, Kitchen, 300 Nursing Hall, Nurses Station, Dining Room, Resident room [ROOM NUMBER], ADON (Assist Director of Nursing) Office, and Nursing Manger Office) Findings include: 1. On 5/29/24 at 3:05 P.M., during a random observation a gnat was observed flying in a resident's room. 2. On 5/31/24 at 10:05 A.M. during a random observation gnats were observed flying in a Nursing Manager Office. 3. On 6/3/24 at 10:27 A.M., during a random observation in the ADON's office, several gnats were observed flying about in the room. 4. On 5/29/24 at 9:16 A.M., Resident 84 indicated she had a problem with gnats in her room. At that time, gnats were observed in her room. 5. On 5/29/24 at 2:39 P.M., gnats were observed in Resident 6's room. 6. On 6/3/24 at 11:32 A.M., gnats were observed in the main dining room. 7. On 6/3/24 at 11:53…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-06-05 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure the MDS (Minimum Data Set) Assessment was completed accurately for 2 of 5 residents reviewed for unnecessary medications. (Resident 6, Resident 7) Findings include: 1. On 5/30/24 at 2:31 P.M., Resident 6's clinical record was reviewed. Diagnosis included, but was not limited to, malignant neoplasm of descending colon. The most recent Annual MDS (Minimum Data Set) Assessment, dated 4/28/24, indicated Resident 6 was cognitively intact and did not receive an opioid during the 7-day lookback period. Physician orders included, but were not limited to: fentanyl (an opioid medication) patch 12 MCG/HR (micrograms per hour) - Apply 1 patch transdermally every 72 hours for pain and remove per schedule, dated 11/3/23. oxycodone-acetaminophen (an opioid medication) tablet 5-325 MG (milligrams) - Give 1 tablet by mouth three times a day for pain and give 1 tablet by mouth as needed for pain may have up to two additional doses daily. PRN (as needed) dose may…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-06-05 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure physician orders were followed for 2 of 2 residents reviewed for nutrition. (Resident 55 and Resident S) Findings include: 1. On 5/31/24 at 12:22 P.M., Resident 55's clinical record was reviewed. Diagnoses included, but were not limited to, dementia and epilepsy. The most recent Annual MDS (Minimum Data Set) Assessment, dated 4/18/24, indicated Resident 55 was moderately cognitively intact, required setup assistance from staff for eating, had a feeding tube, had an unplanned weight loss, and was receiving a mechanically altered diet. Physician orders included, but were not limited to: Weekly weights for trending weight loss one time a day every Saturday for trending weight loss, dated 2/17/24. 2-Cal HN (liquid nutritional supplement) 300 mL (milliliters) bolus (administer full amount at once) four times a day, dated 5/23/24- current. 2-Cal HN 300 mL bolus four times a day, dated 5/2/24-5/23/24. Jevity 1.5 (liquid nutritional supplement) 300 mL bolus feeding four times a day before meals and at bedtime, dated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-06-05 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide care by thorough assessment of a resident prior to narcotic medication administration and implementation of a person centered care plan for the use of narcotics, and a care plan that reflected accurate resuscitative measures for 1 of 2 residents reviewed for expiration in the facility. (Resident P) Findings include: On [DATE] at 9:15 A.M., Resident P's clinical record was reviewed. Diagnoses included, but were not limited to, asthma and atrial fibrillation. The most recent quarterly MDS (Minimum Data Set) Assessment, dated [DATE], indicated Resident P was cognitively intact and was receiving opioid pain medication during the seven day lookback period. Physician orders included, but were not limited to: Do not resuscitate, dated [DATE]. Observe for side effects (Narcotic pain medication), dated [DATE]. Ipratropium-albuterol (medication to improve breathing) inhalation solution 0.5-2.5(3) mg/mL (milligram per milliter) one inhalation inhale…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-06-05 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure post fall assessments were completed and care plans were updated to prevent falls for 2 of 4 residents reviewed for accidents. (Resident 40, Resident 83) Findings include: 1. On 5/30/24 at 2:18 P.M., Resident 40 was observed in bed. There was one set of non-skid strips near her bed. On 5/30/24 at 1:26 P.M., Resident 40's clinical record was reviewed. Diagnoses included, but were not limited to, vascular dementia, fracture of fifth metacarpal bone right hand, and history of falling. The most recent Quarterly MDS (Minimum Data Set) Assessment, dated 5/16/24, indicated Resident 40 had moderate cognitive impairment, required supervision of staff for sit to stand transfers and toileting, partial to moderate assistance of staff for bathing, and had one fall with no injury since the prior assessment. A fall risk assessment, dated 3/15/24, indicated Resident 40 was at low risk for falls. A current falls care plan, revised 1/22/24, indicated the resident was at risk for falls. The interventions included, but…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-06-05 · tag F0697 — failed to manage pain — isolated
    Provide safe, appropriate pain management for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure pain management consistent with professional standards of practice, care plans, and the resident's goals and preferences were provided for 2 of 2 residents reviewed for pain management. A resident was not monitored for side effects of narcotic pain medication resulting in an overdose, pain medication was not given as prescribed, and a resident's preference for non-pharmacological pain relief was not honored. (Resident T, Resident 6) Findings include: 1. On 5/30/24 at 9:52 A.M., Resident T indicated she had arthritis and gout, and was in constant pain. She indicated she received medications for pain, but it did not help much. On 5/31/24 at 9:46 A.M., Resident T's clinical record was reviewed. Diagnosis included, but were not limited to, anxiety and leg pain. The most recent Quarterly MDS (Minimum Data Set) Assessment, dated 4/5/24, indicated no cognitive impairment, and no behaviors. Resident T required supervision with bed mobility and toileting, and partial to moderate assistance with bathing.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-06-05 · tag F0759 — failed to keep medication error rate low — isolated
    Ensure medication error rates are not 5 percent or greater.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure it was free of a medication error rate of greater than 5 percent (%) for 2 of 3 residents (Resident 6, Resident 17) observed during medication pass. Three medication errors were observed during 25 opportunities for error in medication administration. This resulted in a medication error rate of 12%. Findings include: 1. On 6/3/24 at 6:50 A.M., LPN 19 was observed to administer medications to Resident 17. LPN 19 put two chewable tablets of calcium carbonate 500mg (milligram) into the same medication cup as the other medications, and administered them all to the resident to swallow them. LPN 19 then removed a patch from the resident's back with bare hands, and applied a new patch (rivastigmine 4.6/24) also with bare hands. On 6/5/24 at 10:10 A.M., Resident 17's clinical record was reviewed. Diagnosis included, but were not limited to, dementia. Current physician orders included, but were not limited to: Calcium Carbonate tablet chewable 500mg, give 2 tablets by mouth one time a day, dated 11/3/23.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-06-05 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to ensure accurate documentation for 1 of 1 residents observed for a glucometer reading, and 1 of 3 residents reviewed for falls. A blood glucose was documented incorrectly, and post-fall assessments were not completed following a fall. (Resident 6, Resident 86) Findings include: 1. On 6/3/24 at 11:15 A.M., Licensed Practical Nurse (LPN) 19 was observed to perform a glucose reading on Resident 6. LPN 19 performed a fingerstick, and obtained a reading of 177. On 6/3/24 at 2:00 P.M., a blood sugar summary for Resident 6 was provided and indicated a blood sugar of 175 on 6/3/24 at 11:20 A.M. On 6/4/24 at 9:15 A.M., Registered Nurse (RN) 31 indicated blood sugar readings should be documented accurately. 2. On 5/30/24 at 2:59 P.M., Resident 86's clinical record was reviewed. Diagnoses included, but were not limited to, hemiplegia and hemiparesis following a cerebral infarction affecting right dominant side, aphasia following cerebral infarction, and muscle weakness. The current admitting MDS (Minimum Data Set)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-08-29 · tag F0698 — failed to provide proper dialysis care — isolated
    Provide safe, appropriate dialysis care/services for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure the necessary care and services were provided for 2 of 2 residents reviewed for dialysis services. Post assessments were not done and medications were not given as ordered. (Resident B, Resident C) Findings include: 1. On 8/28/23 at 8:59 a.m., Resident B indicated he received dialysis services three times a week. On 8/28/23 at 9:35 a.m., Resident B's clinical record was reviewed. Diagnoses included, but were not limited to, diabetes mellitus without complications, chronic kidney disease unspecified, end stage renal failure, dependence on renal dialysis. An admission MDS (Minimum Data Set) assessment, dated 7/21/23, indicated Resident B's cognition was intact, they were receiving dialysis services. Care plans were reviewed and included, but were not limited to: I have end stage kidney disease requiring dialysis, date initiated 7/20/23. August 2023 physicians orders were reviewed and included, but were not limited to: Dialysis at (name of facility) Tue, Thurs, Sat at 11 am, order date 7/18/23. Pre and post nursing…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2022-11-22 · tag F0657 — failed to keep the care plan current — pattern
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review, the facility failed to revise comprehensive care plans for 1 of 3 residents reviewed for nutrition, 1 of 31 residents reviewed for advanced directives, and 2 of 6 residents reviewed for care planning. Care plans were not updated to reflect correct code status, when an antibiotic was completed, when a resident resolved a urinary tract infection, and was not updated to reflect a significant weight loss. (Resident 88, Resident 353, Resident 4, Resident 63) Finding includes: 1. On [DATE] at 1:02 p.m., Resident 88 indicated she has had a weight loss and was trying to increase her eating. On [DATE] at 9:03 a.m., Resident 88's record was reviewed. Resident 88's diagnosis included, but were not limited to, COVID-19, muscle weakness. A quarterly MDS (Minimum Data Set), assessment, dated [DATE], indicated Resident 88's cognition was intact. The MDS was marked for weight loss, not on prescribed wt loss regimen, loss of 5% or more in the last month or loss of 10% or more in last 6…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2022-11-22 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to properly prevent and/or contain COVID-19 for 3 of 33 residents reviewed for infection control, and 1 of 6 residents observed for care. (Resident 23, Resident 39, Resident 31, Resident 4) Findings include: On 11/21/22 at 10:00 A.M., The Centers for Disease Control and Prevention (CDC) COVID Data Tracker for [NAME] County was accessed. The county transmission level was moderate. 1. On 11/21/22 at 10:32 a.m., CNA 1 was observed to don a gown and face shield and enter room [ROOM NUMBER] where Resident 23, and Resident 39, were in transmission based precautions due to COVID-19. CNA 1 had on a surgical mask. A sign that indicated droplet precautions was observed on the door. On 11/21/22 at 10:40 a.m., CNA 1 indicated they were supposed to put on a blue gown, face shield, go in the room and put on gloves. CNA 1 pointed to the N95 masks that were on the door and indicated they were supposed to put on a COVID mask. 2. On 11/14/22 at 8:45 A.M.,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-11-22 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to notify a resident's family related to the need to alter treatment in 1 of 4 residents reviewed for falls. A resident's family was not notified of a delay for a STAT (immediate) X-Ray order following a fall that resulted in a hip fracture.(Resident G) Findings include: On 11/21/22 at 1:42 P.M., Resident G's clinical record was reviewed. Diagnoses included, but were not limited to, dementia, history of falling, and presence of left artificial hip joint. An MDS (minimum data set) Assessment was not available due to the resident being admitted to the facility on [DATE] and discharging 7/10/22. A physician narrative progress note, dated 7/7/22, indicated Resident G was pleasantly confused and the provider was unable to assess the resident's cognition. Nursing notes were reviewed and indicated the following: On 7/8/22, the resident was found at 11:20 A.M. on the floor of her bedroom by her wheelchair. Resident G showed no signs of pain and was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-11-22 · tag F0623 — isolated
    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to provide transfer/discharge notice to the resident upon transfer to the ER (emergency room) for 2 of 6 residents reviewed for hospitalizations. Residents were not provided with transfer/discharge notice. (Residents 20, Resident 91) Findings include: 1. On 11/16/22 at 1:44 P.M., Resident 20's clinical record was reviewed. Diagnosis included, but were not limited to, cellulitis of right lower limb, cellulitis of left lower limb, and chronic venous hypertension with ulcer of lower extremity. The most recent admission MDS (minimum data set) Assessment, dated 10/26/22, indicated Resident 20 was cognitively intact. A hospital discharge note indicated Resident 20 had been hospitalization from 11/7/22 to 11/9/22 for right lower extremity cellulitis, mild hypokalemia, mild hypomagnesemia, hypertension, hyperlipidemia, and diabetes mellitus. Resident 20's clinical record lacked information that the notice of transfer or discharge form was provided to the resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-11-22 · tag F0625 — isolated
    Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to provide Bed Hold notice to resident upon transfer to the ER (emergency room) for 2 of 6 residents reviewed for hospitalizations. Residents were not provided with Bed Hold notice. (Residents 20, Resident 91 ) Findings include: 1. On 11/16/22 at 1:44 P.M., Resident 20's clinical record was reviewed. Diagnosis included, but were not limited to, cellulitis of right lower limb, cellulitis of left lower limb, and chronic venous hypertension with ulcer of lower extremity. The most recent admission MDS (minimum data set) Assessment, dated 10/26/22, indicated Resident 20 was cognitively intact. A hospital discharge note indicated Resident 20 had been hospitalization from 11/7/22 to 11/9/22 for right lower extremity cellulitis, mild hypokalemia, mild hypomagnesemia, hypertension, hyperlipidemia, and diabetes mellitus. Resident 20's clinical record lacked information that a bed hold policy was provided to the resident on 11/7/22. During an interview on 11/21/22…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-11-22 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure a resident received care consistent with professional standards of practice to prevent pressure ulcers in 1 of 2 residents reviewed for pressure ulcers. A resident dependent on staff developed a stage II pressure ulcer on the left buttock. (Resident 4) Findings include: On 11/14/22 at 9:52 A.M., Resident 4 was observed laying in her bed unable to reach her Breathcall (call light that the resident blows into to alert staff) call light. At that time, the resident indicated that if she can't reach her call light she has to wait on the staff to come back into her room. On 11/15/22 at 9:23 A.M., Resident 4 was observed laying in her bed unable to reach her call light. The call light was observed to have a mouthpiece and was bent up towards the head of the bed. The mouthpiece was pointed down at mattress level. On 11/16/22 at 9:07 A.M., Resident 4 was observed laying in her bed with her call light out of reach. The mouthpiece of the call light was pointed towards the chair on the right side of the resident's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-11-22 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure proper supervision was provided to prevent accident hazards for 1 of 5 residents reviewed for accidents. A resident was observed to carry a box cutter that staff was unaware he had in his possession. A medication cart was observed to be unlocked. (Resident 57, Hall 400) Findings include: 1. On 11/14/22 at 9:40 A.M., Resident 57 was observed in his room, sitting in his wheelchair, putting butter on some bread. At that time, the resident pulled a box cutter out of his front shirt pocket that he indicated he kept on his person to open snacks and boxes that he had in his room. On 11/17/22 at 11:14 A.M., Resident 57's clinical record was reviewed. Diagnoses included, but were not limited to, macular degeneration of right eye, monoplegia of upper limb affecting left nondominant side, anxiety disorder, history of traumatic brain injury, depressive disorder, and unspecified mood (affective) disorder. The most recent quarterly MDS (minimum…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-11-22 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interview the facility failed to ensure the safety of residents during the administration of oxygen therapy by not changing oxygen tubing weekly for 2 of 2 residents. (Resident 28, Resident 77) Findings include: 1. On [DATE] at 8:47 A.M., Resident 77 was observed to be lying in bed with oxygen on. The oxygen tubing and humidification bottle were not dated. On [DATE] at 8:30 A.M., Resident 77 was observed wearing oxygen with the tubing and water humidification bottle not dated. On [DATE] at 7:33 A.M., Resident 77 was observed wearing oxygen with the tubing and water humidification bottle not dated. On [DATE] at 8:40 A.M., Resident 77's clinical record was reviewed. Diagnosis included but not limited to, nondisplaced interotrancheric fracture of the left femur, history of falls, and essential hypertension. The most recent MDS (minimum data set) assessment dated [DATE] included a cognition status considered moderately impaired. Physician's orders included, but were not…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-11-22 · tag F0698 — failed to provide proper dialysis care — isolated
    Provide safe, appropriate dialysis care/services for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview, and record review, the facility failed to ensure the necessary care and services were provided for 1 of 1 residents reviewed for dialysis. A resident's weights were not taken as ordered. (Resident 15). Finding includes: On 11/16/22 at 1:03 p.m., Resident 15's clinical record was reviewed. Resident 15 had diagnoses that included, not limited to, unspecified diabetes mellitus, end stage renal disease, dependence on dialysis. An annual MDS (Minimum Data Set) assessment, dated 8/12/22, indicated Resident 15's cognition was intact. Care plans were reviewed and included, not limited to: I have end stage kidney disease requiring dialysis and experience Hypotension, itching and nausea at times. Interventions included, not limited to, I will participate in my dialysis as scheduled three times weekly. Mon. Wed. Fri ., My weights and vital signs will be obtained as ordered and monitored. Date Initiated: 10/30/2017. November physicians order were reviewed and included, but not limited to, daily weight on M/W/F, order date 6/24/22. The November EMAR (Electronic Medication…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-11-22 · tag F0758 — failed to limit and justify psychotropic drugs — isolated
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to provide contraindications for gradual dose reduction trials for residents on psychotropic medications for 2 of 5 residents reviewed for unnecessary medications. (Resident 54, Resident 67) Findings include: 1. On 11/16/22 at 1:00 P.M., Resident 54's clinical record was reviewed. Diagnosis included, but were not limited to, unspecified dementia, psychotic disturbance, mood disturbance, anxiety, major depressive disorder, and anxiety disorder. The most recent quarterly MDS (minimum data set) Assessment, dated 8/20/22, indicated Resident 54 was cognitively impaired. A Pharmacist note, dated 7/27/22, recommended a gradual dose reduction of risperidone 0.25 mg bid (twice a day), ordered 3/28/22. The physician failed to provide a contraindication why a gradual dose reduction should not be attempted. 2. Resident 67's clinical record was reviewed on 11/16/22 at 12:20 P.M. The most recent annual Minimum Data Set (MDS) Assessment, dated 8/31/22, indicated the resident was mildly cognitively impaired. Diagnoses included, but were not…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-11-22 · tag F0776 — isolated
    Provide timely, approved x-ray services, or have an agreement with an approved provider to obtain them.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to obtain radiology services as ordered by the physician for 1 of 1 resident needing STAT(immediate) X-Ray procedures. A resident with a recent left hip replacement due to left hip fracture from a fall, fell and did not receive STAT radiologic images timely. (Resident G) Findings include: On 11/21/22 at 1:42 P.M., Resident G's clinical record was reviewed. Diagnoses included, but were not limited to, dementia, history of falling, and presence of left artificial hip joint. An MDS (minimum data set) Assessment was not available due to the resident being admitted to the facility on [DATE] and discharging 7/10/22. A physician narrative progress note, dated 7/7/22, indicated Resident G was pleasantly confused and the provider was unable to assess the resident's cognition. Nursing notes were reviewed and indicated the following: On 7/8/22, the resident was found at 11:20 A.M. on the floor of her bedroom by her wheelchair. Resident G showed no signs…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • No harm found · C2024-06-05 · tag F0732 — widespread
    Post nurse staffing information every day.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and interview, the facility failed to ensure accurately completed staff sheets were posted daily for 6 of 7 days during the survey. (5/28, 5/29, 5/30, 5/31, 6/3, 6/4) Findings include: On 5/28/24 at 2:08 P.M., a posted staffing sheet was observed sitting on a table across from the nurse's station. The sheet included, but was not limited to, the following information: Shift hours for RN (Registered Nurse), LPN (Licensed Practical Nurse) and CNA (Certified Nursing Assistant) Number of RN, LPN, and CNA for each shift Scheduled hours to work of RN, LPN, and CNA for each shift Actual hours worked of RN, LPN, and CNA for each shift. The sheet lacked a designation of actual shift hours worked for the part of the shift for LPN and CNA's 2 P.M. to 10 P.M. On 5/29/24 at 8:10 A.M., a posted staffing sheet was observed sitting on a table across from the nurse's station, The sheet included, but was not limited to, the following information: Shift hours for RN (Registered Nurse), LPN (Licensed Practical Nurse) and CNA (Certified Nursing Assistant). Number of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

No federal fines in the current CMS record.

Part of a chain

This home belongs to TLC MANAGEMENT — 20 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 2 of 53.8-1.8 vs chain
Health inspection 1 of 53.3-2.3 vs chain
Staffing 4 of 53.5+0.5 vs chain
Quality measures 5 of 54.7+0.3 vs chain
The other 19 homes this chain runs (chain average 3.8★, per CMS)

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleShareSince
RIVERVIEW HOSPITALOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST100%since 08/01/2014
FRIEND, JAYNAIndividualCORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 06/03/2021
HYATT, DAVIDIndividualCORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 01/28/2022
TENDER LOVING CARE MANAGEMENT INCOrganizationOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 06/18/2025
THE VILLAGE AT HAMILTON POINTE LLCOrganizationOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 06/18/2025
BURNS, BRANDONIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 08/01/2025
NEESE, KEVINIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 08/01/2014
GAVORSKI, MARKIndividualINDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNFsince 03/12/2026
OTT, DWIGHTIndividualINDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNFsince 06/18/2025
OTT, GARYIndividualINDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNFsince 03/12/2026
OTT, RYANIndividualINDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNFsince 03/12/2026
NEWBURGH PROPERTY MANAGEMENT LLCOrganizationADP OF THE SNFsince 08/01/2014

CMS files one row per role, so the 20 rows in the source record cover these 12 parties — each is shown once here with every role it holds. Nothing is omitted.

4 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$14.2M
Net patient revenuemost recent cost report
-18.1%
Operating marginrevenue minus expenses
$3.0M
Related-party expense18% of expenses
Who pays — share of resident-days
Medicaid 0%Medicare 12%Other / private 88%

This home reported $3.0M paid to related parties — landlords or management companies under common ownership — equal to about 18% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$458per resident / day
operating cost
$13,910per month
≈ monthly operating cost
$388per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in IN

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Indiana Medicaid page.

Typical monthly cost in Indiana
$8,943/mo
Nursing home (semi-private)
$10,326/mo
Nursing home (private)
$5,639/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 155803. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-08-06, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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