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Monument Healthcare and Nursing Center

111 West 36th Street, Scottsbluff, NE 69361 · For profit - Limited Liability company · 160 certified beds · (308) 635-2019 Medicare & Medicaid certified

Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse/neglect citation on record (F0606) — cited Aug 2024Resident-funds citation (F0569)Behavioral-health or dementia-care citation — no harm found (F0758)1 immediate-jeopardy citation$28,182 in federal fines
Insights

This home has serious findings on its record. Read them closely before you consider it.

In its favor
  • fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
Worth asking about
  • it has an abuse, neglect, or exploitation citation (F0606), cited Aug 2024
  • it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • it has a citation for mishandling residents’ money or property (F0569)
  • inspectors cited 1 immediate-jeopardy problem — the most serious level
  • a high number of inspection citations overall (45) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $28,182 in federal fines (most recent 2025-04-03)
  • its independent health-inspection rating is low (1/5)
  • its payroll-based staffing rating is low (2/5)
  • its facility-reported quality-measure rating is low (1/5)
  • nursing-staff turnover (63%) runs well above the national median (45%)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

1/5
CMS overall
1 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 1 of 5
StaffingFrom payroll records (PBJ) 2 of 5
Quality measuresSelf-reported by the facility 1 of 5

Location & what’s nearby

Hospital
★★ 2/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
Pharmacy
3639 B Ave · (308) 632-4641 · Call to confirm hours
Grocery
3109 Avenue B · (308) 632-6407 · Call to confirm hours
Park
3029 2nd Ave · (308) 630-6235 · Typically dawn to dusk
Place of worship
300 Valley View Dr · (308) 635-5433

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 1 of 5
Long-stay residentspeople who live here 1 of 5
Short-stay residentsrehab / post-hospital 1 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 1 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating1★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased22.7%19.0%15.4%worse
Long-stay residents who lose too much weight6.3%5.1%5.4%worse
Long-stay residents with a catheter left in their bladder0.0%1.4%0.9%better
Long-stay residents with a urinary tract infection0.4%2.8%2.0%better
Long-stay residents with depressive symptoms5.2%4.3%6.5%better
Long-stay residents who were physically restrained0.0%0.3%0.1%better than state — see note marked double-dagger below the table
Long-stay residents with falls causing major injury2.7%4.5%3.3%better
Long-stay residents whose ability to walk worsened24.3%18.2%16.1%worse
Long-stay residents on antianxiety or hypnotic medication19.4%19.3%18.9%typical
Long-stay residents given the seasonal flu vaccine95.1%96.1%95.3%typical
Long-stay residents with pressure ulcers8.3%4.0%4.7%worse
Long-stay residents with worsening bladder/bowel control24.9%25.9%21.2%worse
Long-stay residents who got an antipsychotic medication — see the note below the table29.7%20.7%17.1%worse
Short-stay residents who newly got an antipsychotic medication0.7%2.0%1.4%better
Short-stay residents given the seasonal flu vaccine80.4%75.9%79.4%typical
Short-stay residents rehospitalized after admission24.1%20.7%22.6%typical
Short-stay residents with an outpatient ER visit17.9%11.4%12.0%worse
Long-stay hospitalizations per 1,000 resident days2.741.811.67worse
Long-stay outpatient ER visits per 1,000 resident days3.071.921.80worse

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

35.9% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — CMS rates that worse than the national rate. This is CMS’s risk-adjusted rate over 105 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

35.9%U.S. median 51.5%
Got home and stayed home
8.8%U.S. median 10.7%
Went back to hospital
45.9%U.S. median 56.6%
Met the expected recovery
0.26U.S. median 0.31
Therapy hours / resident / day
0.16hours / resident / day
Physical therapy
0.09hours / resident / day
Occupational therapy
0.01hours / resident / day
Speech therapy

Met the expected recovery: 45.9% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 85 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.26 therapist hours per resident per day in 2026Q1 — more than 37% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 7% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF35.9%CMS range 27.3–45.251.5%Oct 2022–Sep 2024worse than U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF8.8%CMS range 6.1–12.410.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge45.9%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge44.7%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge32.9%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified100.0%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting100.0%100.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge100.0%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.0%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened0.9%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization6.8%CMS range 3.4–11.17.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs0.991.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.36
RN hours/ resident / day
0.96
LPN hours/ resident / day
2.64
Aide hours/ resident / day
3.95
Total nurse hours/ resident / day
0.27
RN hoursweekends
63.0%
Total nursing turnover
78.6%
RN turnover

How full it usually is: this home is certified for 160 beds and averages 84.0 residents a day — about 52% occupied, or roughly 76 beds typically open. It often has substantial empty capacity — worth asking why, since low census can reflect either a new or shrinking home or one families are avoiding. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.95 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.36 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.64 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.50 hrs/resident/day on weekends vs 4.13 on weekdays — 15% thinner on weekends. RN hours go from 0.39 to 0.27 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 63% is well above the national median of 45%. 1 administrator has left in the past year.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

10
deficiencies at the latest standard inspection (2025-08-16)
14
at the previous standard inspection (2024-08-01)

Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

45 citations, most serious first. The 12 most serious are shown; the remaining 33 are one tap away and print in full.

  • Immediate jeopardy · J2024-08-01 · tag F0678 — failed to provide CPR when needed — isolated
    Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Licensure Reference Number 175 NAC 12-006.09 Based on record reviews and interviews; the facility failed to follow the advance directive for Cardiopulmonary Resuscitation (CPR) (a lifesaving attempt combination of rescue breathing and chest compressions when someone's heart has stopped) or DNR (A type of advance directive in which a person states that health care providers should not perform cardiopulmonary resuscitation (restarting the heart) if his or her heart or breathing stops) for three residents (Residents 40, 32 and 46). The facility census was 75. The facility Administrator was notified on [DATE] at 9:00 PM of an Immediate Jeopardy (IJ) which began on [DATE]. The IJ was removed on [DATE], as confirmed by surveyor onsite verification. Findings are: Record review of the facility policy titled Do Not Resuscitate Order with a revision date of [DATE]. The policy statement revealed, our facility will not use cardiopulmonary resuscitation and related emergency measures to maintain life functions on a resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · G2025-04-03 · tag F0757 — failed to avoid unnecessary drugs — isolated
    Ensure each resident’s drug regimen must be free from unnecessary drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Licensure Reference Number 175 NAC 12.006.09 (H) Based on observation, record review, and interviews; the facility failed to ensure that one (Resident 5) of three sampled residents were not over-medicated. The facility identified a census of 89. Findings are: A record review of an undated Psychotropic Medication Use Policy revealed the following: Residents receiving psychotropic medications are monitored for adverse consequences. If psychotropic medications are identified as possibly causing or contributing to adverse consequences, the prescriber will determine whether the medication(s) should be continued, and document the rationale for this decision. Situations which may prompt an evaluation or re-evaluation of the resident include: -A clinically significant change in condition/status; -A new, persistent, or recurrent clinically significant symptom or problem; -A worsening of an existing problem or condition; -An unexplained decline in function or cognition. A record review of physicians' orders revealed the following: -Risperidone (a type of antipsychotic medication that treats…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2026-06-09 · tag F0550 — failed to protect resident dignity and rights — pattern
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Licensure Reference Number 175 NAC 12-006.05(S) Based on observation, interview, and record review; the facility failed to contain 4 (Residents 3, 6, 7, and 8) of 4 sampled residents' catheter bags within a dignity bag while in view of others. The facility identified a census of 82. Findings Are: A record review of facility policy Dignity with a revision date of February 2021 revealed demeaning practices and standards of care that compromise dignity are prohibited. Staff are expected to promote dignity and assist residents by helping the resident keep urinary catheter bags covered. A.A record review of Resident 3's admission Record dated 6/8/2026 revealed the resident was admitted to the facility on [DATE]. A record review of Resident 3's Order Summary Report dated 6/8/2026 revealed the resident had an order to monitor their foley catheter (a tube placed into the bladder to drain urine) output every shift, with a start date of 5/6/2026. An observation on 6/8/2026 at 8:42 AM revealed Resident 3 sitting in their…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2025-08-16 · tag F0814 — failed to dispose of garbage properly — widespread
    Dispose of garbage and refuse properly.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Number of residents sampled: Number of residents cited: Based on observation and interview, the facility failed to ensure garbage and refuse were stored in a covered receptacle. In addition, the facility failed to ensure malodorous trash bags, debris, and supplies were not on the ground around the garbage and refuse receptacle. These failures created the potential for pest activity and had the potential to affect all residents residing in the facility. Findings included: A concurrent observation and interview on 08/14/2025 at 5:00 PM with the Dietary Manager (DM) revealed the garbage and refuse receptacle located outside and behind the facility was uncovered and filled with garbage/refuse. Two large malodorous trash bags, garbage/debris (used gloves, an opened pudding cup, paper, paper cups, and bags), 18 metal poles, and wood fencing supplies were observed on the ground around the garbage and refuse receptacle. The DM stated the metal poles had been on the ground for about a month and were part of a fencing project that the maintenance department was working on. The DM confirmed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-08-16 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Number of residents sampled: Number of residents cited: Based on observation, interview, and facility document and policy review, the facility failed to ensure: 1. cold foods were maintained at 41 degrees Fahrenheit (F) or below during meal service; 2. cartons of milk were labeled with an expiration date; 3. food items were labeled with use-by-dates (UBDs); 4. expired food items were discarded; and 5. frozen food items were stored in sealed containers and off the freezer floor. These failures had the potential to affect all residents receiving meals from the dietary department. Findings included: A facility policy titled, Refrigerators and Freezers, revised November 2022, indicated, 7. All food is appropriately dated to ensure proper rotation by expiration dates. 'Received' dates (dates of delivery are marked on cases and on individual items removed from cases for storage. 'Use by' dates are completed with expiration dates on all prepared foods in refrigerators. Expiration dates on unopened food are observed and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-08-16 · tag F0628 — isolated
    Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Number of residents sampled: Number of residents cited: Based on interview, record review, and facility policy review, the facility failed to provide a written notice of bed hold policies upon transferring a resident to a hospital and failed to send a copy of a notification of transfer/discharge to the Ombudsman for 1 (Resident #86) of 1 resident reviewed for hospitalizations. Findings included: A facility policy titled, Bed-Holds and Returns, revised 10/2022, indicated, Residents and/or representatives are informed (in writing) of the facility and state (if applicable) bed-hold policies. The policy revealed, 1. All residents/representatives are provided written information regarding the facility and state bed-hold policies, which address holding or reserving a resident's bed during periods of absence (hospitalization or therapeutic leave). Residents, regardless of payer source, are provided written notice about these policies at least twice: a. notice 1: well in advance of any transfer (e.g. [exempli gratia; for example] in the admission packet); and b. notice 2: at the time of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-08-16 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record review, and review of the Centers for Medicare & Medicaid Services Long-Term Care Facility Resident Assessment Instrument 3.0 User's Manual, the facility failed to accurately code the Minimum Data Set (MDS) for 5 (Residents #2, #5, #35, #37 and #76) of 8 residents reviewed for Preadmission Screening and Record Review (PASRR) requirements, smoking, unnecessary medications, or speech/communication concerns. Findings included: The Centers for Medicare & Medicaid Services Long-Term Care Facility Resident Assessment Instrument 3.0 User's Manual, dated 10/2024, revealed, A1500: Preadmission Screening and Resident Review (PASRR) included Coding Instructions, which included, Code 1, yes: if PASRR Level II screening determined that the resident has a serious mental illness and/or ID/DD or related condition, and continue to A1510, Level II Preadmission Screening and Resident Review (PASRR) Conditions. The manual revealed, B0600: Speech Clarity included Coding Instructions, which…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-08-16 · tag F0697 — failed to manage pain — isolated
    Provide safe, appropriate pain management for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Number of residents sampled: Number of residents cited: Based on observation, record review, interview, and facility policy review, the facility failed to implement an adequate pain management program by accurately assessing, monitoring, and treating pain, which affected 1 (Resident #90) of 3 residents reviewed for pain management. The failure resulted in Resident #90 experiencing uncontrolled pain. Findings included: A facility policy titled, Pain Assessment and Management, revised 10/2022, indicated, The purposes of this procedure are to help the staff identify pain in the resident, and to develop interventions that are consistent with the resident's goals and needs and that address the underlying causes of pain. The policy revealed, 1. The pain management program is based on a facility-wide commitment to appropriate assessment and treatment of pain, based on professional standards of practice, the comprehensive care plan, and the resident's choices related to pain management. 2. 'Pain management' is defined as the process of alleviating the resident's pain based on his or her…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-08-16 · tag F0801 — isolated
    Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Number of residents sampled: Number of residents cited: Based on interview and facility document review, the facility failed to ensure that in the absence of a full-time registered dietitian (RD) or other clinically qualified nutrition professional, a qualified individual was designated to serve as the director of food and nutrition services. This had the potential to affect all residents receiving meals from the dietary department. Findings included: A document titled, Application for Employment, signed by the Dietary Manager (DM) on 01/23/2025, revealed the DM's work history included work as a cook/dietary aide. The application further revealed the DM received a high school diploma and completed one and a half years of education at a community college. The application did not reflect any food service education or previous employment as a food service director. The Dietary Manager's (DM) personnel file revealed the DM was originally hired by the facility as a cook on 1/23/2025. A document titled, Job Description and Performance Standards for the position of Food Service Director,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-08-16 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, record review, facility document, and facility policy review, the facility failed to ensure a complete and accurate medical record for 2 (Resident #76 and Resident #48) of 18 sampled residents. Findings included: A facility policy titled, Charting and Documentation, revised 07/2017, indicated, All services provided to the resident, progress toward the care plan goals, or any changes in the resident's medical, physical, function or psychosocial condition, shall be documented in the resident's medical record. The policy also indicated, 2. The following information is to be documented in the resident medical record: a. Objective observations; b. Medications administered; c. Treatments or services performed. 1.An admission Record indicated the facility admitted Resident #76 on 02/01/2023. Per the admission Record, the resident had a medical history that included diagnoses that included unspecified schizophrenia, schizoaffective disorder, anxiety disorder, borderline personally disorder, major…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-08-16 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Number of residents sampled: Number of residents cited: Based on observation, interview, record review, and facility policy review, the facility failed to ensure staff used the proper personal protective equipment (PPE) during the care of a resident on Enhanced Barrier Precautions (EBP) for 1 (Resident #48) of 1 resident observed for wound care. Findings included: A facility policy titled, Enhanced Barrier Precautions, revised 08/2022, indicated, Enhanced barrier precautions (EBPs) are utilized to prevent the spread of multi-drug-resistant organisms (MDROs) to residents. The policy continued, 2. EBPs employ targeted gown and glove use during high contact resident care activities when contact precautions do not otherwise apply. a. Gloves and gown are applied prior to performing the high contact resident care activity (as opposed to before entering the room). The policy continued, 3. Examples of high-contact resident care activities requiring the use of gown and gloves for EBPs include: indicating, h. wound care (any skin opening requiring a dressing). The policy continued, 5. EBPs…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-08-16 · tag F0882 — isolated
    Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Number of residents sampled: Number of residents cited: Based on interview and facility document and policy review, the facility failed to consistently employ a qualified infection preventionist. The facility's failure to employ a qualified infection preventionist to be responsible for the infection prevention and control program had the potential to affect all 78 residents residing in the facility. Findings included: The facility policy titled, Infection Preventionist, revised 09/2022, indicated, 1. The infection preventionist is qualified by education, training, experience and/or certification and has sufficient knowledge to perform the role. An undated facility document titled, Infection Control Preventionist, indicated the facility's previous infection preventionist (IP) P was the facility's IP for the timeframe from 08/01/2024 through 12/06/2024, Registered Nurse (RN) Y was the facility's IP for the timeframe from 12/16/2024 through 02/09/2025, and IP O was the facility's IP for the timeframe from 02/10/2025 to present. An award certificate for IP P revealed they completed the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
Show the remaining 33 citations
  • Potential for harm · D2025-07-09 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Licensure Reference Number 175 NAC 12-006.02(H) State Statute 28-372 Based on record review and interview, the facility failed to submit an investigative report to the State Agency within 5 working days following a fall that resulted in significant injury for 1 (Resident 1) of 3 sampled residents. The facility identified a census of 88. Findings are: A record review of the facility's policy Abuse, Neglect, Exploitation or Misappropriation - Reporting and Investigating, with a last revised date of September 2022 revealed the facility would provide a follow-up investigative report of any allegation of abuse or incidents that resulted in serious bodily injury within 5 business days of the incident to the state agency. A record review of an admission Record revealed the facility admitted Resident 1 on 5/2/2025. Resident 1 had an admitting diagnosis of metabolic encephalopathy (problems with a person's metabolism that can cause brain dysfunction). A record review of an Un-witnessed Fall Report with a date of 6/28/2025 revealed Resident 1 had tripped and fallen. Resident 1 had bleeding…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-04-03 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Licensure Reference Number 175 NAC 12.006.09 (I)(i)(1) Based on record review and interview, the facility failed to notify the resident and/or the residents' representative of a new medication for one (Resident 5) of three sampled residents. The facility identified a census of 89. Findings are: A record review of an undated Change in A Resident's Condition or Status Policy revealed the following: A significant change of condition is a major decline or improvement in the resident's status that will not normally resolve itself without intervention by staff or by implementing standard disease-related clinical interventions (is not self-limiting). Unless otherwise instructed by the resident, a nurse will notify the resident's representative when there is a significant change in the resident's physical, mental, or psychosocial status. A record review of Resident 5s' admission Summary revealed an admission date of 01/10/2025 from a short-term general hospital. The summary revealed Resident 5s' pertinent diagnoses include: -Wedge compression vertebral fracture T7-T8- (a bone fracture…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-04-03 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Licensure Reference Number 175 NAC 12.006.09 (F) Based on observation, record review, and interviews, the facility failed to have resident specific interventions in place to address or minimize the behaviors of one (Resident 1) of three sampled residents. The facility identified a census of 89. Findings are: A record review of Resident 1's admission Summary revealed an admission date of 6/22/23. A record review of Resident 1's pertinent diagnoses revealed the following: -Dementia without behavioral disturbance, psychotic disturbance, mood disturbance, and anxiety (a general term for a decline in mental ability, including memory, thinking, and reasoning, and is caused by damage to or changes in the brain). -Alzheimer's Disease (a progressive neurodegenerative disorder that primarily affects memory, thinking, and behavior). - Depression (a common and serious medical illness that negatively affects how you feel, think, and act. It's characterized by persistent sadness, loss of interest in activities). A record review of Resident 1's Quarterly Minimum Data Set (a federally mandated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-04-03 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Licensure Reference Number 175 NAC 12.006.09 Based on interviews and record review, the facility failed to perform wound care as ordered for one (Resident 6) of three sampled residents. The facility identified a census of 89. Findings are: A record review of an undated Pressure Ulcers/Skin Breakdown Clinical Protocol Policy revealed the physician will authorize pertinent orders related to wound treatments, including wound cleansing, debridement approaches, dressings, and application of topical agents, if indicated. A record review of Resident 6's care plan revealed that Resident 6 has a chronic surgical wound to their right shoulder. Interventions for that focus area revealed that staff are to follow treatment orders as provided by the wound nurse/wound clinic. A record review of Resident 6's provider orders revealed a wound care order with a start date of 8/18/24 and read as follows: Wound care to the right shoulder- cleanse with normal saline, wound cleanser, and gauze. Do not allow site to close, apply no sting barrier film to peri-wound, apply dermablue/equivalent over wound…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-04-03 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Licensure Reference Number 175 NAC 12.006.09 (F) (i) (5) Based on observation, record review, and interviews, the facility failed to protect other residents from one (Resident 1) of three sampled residents who displayed adverse behaviors. The facility identified a census of 89. Findings are: A record review of Resident 1's admission Summary revealed an admission date of 6/22/23. A record review of Resident 1's pertinent diagnoses revealed the following: -Dementia without behavioral disturbance, psychotic disturbance, mood disturbance, and anxiety (a general term for a decline in mental ability, including memory, thinking, and reasoning, and is caused by damage to or changes in the brain). -Alzheimer's Disease (a progressive neurodegenerative disorder that primarily affects memory, thinking, and behavior). - Depression (a common and serious medical illness that negatively affects how you feel, think, and act. It's characterized by persistent sadness, loss of interest in activities). A record review of Resident 1's Quarterly Minimum Data Set (a federally mandated assessment tool used…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-04-03 · tag F0758 — failed to limit and justify psychotropic drugs — isolated
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Licensure Reference Number 175 NAC 12.006.09 (H) Based on record review and interview, the facility failed to have a diagnosis in place to support the use of an antipsychotic medication and failed to ensure an as needed antipsychotic medication order was limited to 14 days as required. This affected 1 (Resident 5) of 3 sampled residents. The facility census was 89. Findings are: A record review of an undated Psychotropic Medication Use Policy revealed: Residents who have not used psychotropic medications are not prescribed or given these medications unless the medication is determined to be necessary to treat a specific condition that is diagnosed and documented in the medical record. Consideration of the use of any psychotropic medication is based on comprehensive review of the resident. This includes evaluation of the resident's signs and symptoms in order to identify underlying causes. Psychotropic medications are not prescribed or given on an as needed basis (PRN) unless that medication is necessary to treat a diagnosed specific condition that is documented in the clinical…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-12-16 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Licensure Reference Number 175 NAC 12-006.09 Based on observation, interview, and record review; the facility failed to perform wound care according to the provider's order for 1 (Resident 7) of 3 sampled residents. The facility census was 83. Findings Are: A record review of Resident 7's admission record revealed the resident was admitted to the facility on [DATE] and had a diagnosis of an open wound to their right shoulder which was added on 4/18/2022. A record review of Resident 7's physician's order revealed the following wound care order with a start date of 8/18/24: -Wound care to right shoulder: cleanse with Normal Saline (NS)/wound cleanser and gauze, do not allow site to close, apply No-Sting barrier film to peri-wound, apply Dermablue/equivalent over wound opening, and cover with a silicone border dressing. The order was to be completed daily on the day shift and as needed for drainage or dislodgement. An observation on 12/16/24 at 12:32 PM revealed Registered Nurse (RN)-A preparing to perform wound…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-12-16 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Licensure Reference Number 175 NAC 12-006.18(D). Based on observation, interview, and record review; the facility failed to prevent the potential for cross contamination during wound care for 1 (Resident 7) of 3 sampled residents. The facility census was 83. Findings Are: A record review of facility policy Wound Care dated October 2010 revealed in the section Steps in the Procedure, staff were to use a disposable cloth to establish clean field on resident's overbed table and were to place all items to be used during procedure on the clean field. The policy stated staff were to wash and dry their hands after placing supplies on the overbed table, after removing the soiled dressing from the resident, and after the completion of performing the wound care. The policy also revealed staff were to wear sterile gloves when physically touching the wound or holding a moist surface over the wound. A record review of Resident 7's admission record revealed the resident was admitted to the facility on [DATE] and had a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2024-08-01 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY License Reference Number 175 NAC 12-006.19(A) Based on observations and interviews: the facility staff failed to ensure the facility dishwashing machine reached the required temperature to prevent to the potential for food borne illness. This had the potential to effect all residents who ate food from the kitchen. The facility staff identified a census of 75. Findings are: Observation on 08/01/24 at 10:00 AM of a Placard on the side of the [NAME] dishwasher indicated the minimum temperatures needed for the wash cycle was to 160 degrees Fahrenheit and the minimum for the rinse cycle was to be 180 degrees Fahrenheit. Observation on 8/01/2024 at 10:15 AM of the kitchen dishwasher revealed the wash cycle temperature was a 145 Degrees Fahrenheit (DF) and the rinse cycle was 163 DF. An interview was conducted on 8/01/2024 at 10:10 AM with Dietary Aide (DA) Q. During the interview DA-Q reported not knowing if the dishwasher was low or high temp and didn't know what temps needed to be reached to facilitate cleaning of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2024-08-01 · tag F0880 — failed to prevent and control infections — widespread
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Licensure Reference Number 175 NAC 12-006.04(A)(ii) Licensure Reference Number 175 NAC 1-005.06 (A)(D)(F) Based on record review and interview the facility failed to ensure that pre-employment health history screens were reviewed to prevent the potential for transmission of contagious disease for 5 of 5 staff; the facility failed to ensure multi-use equipment was sanitized between use and hand hygiene practices were followed between tray passes; and the facility failed to implement a facility water management plan for the prevention of waterborne illnesses. The facility census was 75. Findings are: A. Record review of the undated and untitled list of facility employees revealed that Medication Aide-E (MA-E) had a hire date of 5/9/24. Record review of the Employee Health Screening Post Conditional Offer dated 5/9/24 for MA-E revealed that it was signed by MA-E on 5/9/24. The line for the RN (Registered Nurse) Signature was blank. Interview on 8/1/24 at 8:56 AM with the facility Human Resources (HR) revealed that…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-08-01 · tag F0584 — failed to keep a safe, clean, comfortable home — pattern
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY License Reference Numbers 175 NAC 12-006.19, NAC 1-006.02 Based on record reviews, observations and interviews, the facility failed to provide a clean, home like environment and to ensure equipment and building fixtures were in good, working order. This had the potential to effect all of the residents residing in the facility. The facility stated census was 75. Findings are: In an observation on 07/29/2024 at 3:13 PM the following was observed in the hall of the 200 wing: -From room [ROOM NUMBER] to room [ROOM NUMBER] the base board trim was missing causing exposed unfinished flaking drywall from the floor up the wall approximately 4 inches spanning the length of the hall. -The trim was missing from the floor of the doorway of rooms [ROOM NUMBERS] with gray black buildup of substance visible in the crack that is present. -The tile floor of the 200 hall from room [ROOM NUMBER] to room [ROOM NUMBER] was visibly scuffed and stained with black gray marks to the floor and yellow brown buildup along the edges of the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-08-01 · tag F0655 — pattern
    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Licensure Reference Number 175 NAC 12-006.09(F)(i) Based on record review and interview the facility failed to ensure that a written summary of the baseline care plan (a written plan required to be developed within 48 hours of admission detailing the instructions needed to provide initial effective and person-centered quality care for a resident) was reviewed with the resident/resident representative and that the resident/resident representative was provided a copy of the written summary of the baseline care plan for 4 of 4 residents reviewed (Residents 22, 127, 23, and 13). This had the potential to prevent the resident/resident representative from identifying and communicating additional care required for the resident. The facility census was 75. Findings are: A. Record review of the facility policy titled Care Plans-Baseline dated March 2022 revealed that a baseline plan of care to meet the resident's immediate health and safety needs is developed for each resident within 48 hours of admission. The baseline…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-08-01 · tag F0684 — failed to provide proper treatment and quality of care — pattern
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Licensure Reference Number 175 NAC 12-006.09(H) Based on observation, record review, and interview the facility failed to ensure that staff performed blood glucose testing (determining the amount of blood sugar in your blood) in a manner consistent with current professional standards to prevent errors for 5 of 7 residents (Residents 47, 40, 48, 21, and 1). The facility census was 75. Findings are: A. Record review of the facility procedure titled Measuring A Blood Glucose Using A Handheld Glucometer (a medical device used to measure and display the amount of sugar in the blood for residents with diabetes) dated 7/11/24 revealed the steps included: wipe the site with an antiseptic wipe. Insert the test strip into the machine (glucometer). Perform a capillary puncture (a skin prick) using a lancet (a small sterile blade used to obtain a small amount of blood for testing). Discard lancet immediately in a sharp's container. Wipe away the first drop of blood. Touch the drop of blood to the reagent (test) strip,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-08-01 · tag F0726 — failed to have competent, trained nursing staff — pattern
    Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Licensure Reference Number 175 NAC 12-006.04(B)(ii)2 Based on observation, record review, and interview the facility failed to ensure that staff received training and assessments of competency for obtaining resident blood glucose (a measurement of the amount of blood sugar in your blood) and for use of the insulin pen (an injection device that allows you to deliver preloaded insulin-a medication used to reduce the amount of blood sugar in the blood of residents with diabetes) for 3 of 3 staff observed. This caused the residents to experience potential inaccurate blood sugar readings and incorrect insulin doses. The facility census was 75. Findings are: A. Record review of the Facility assessment dated [DATE] revealed the purpose is to determine what resources are necessary to care for residents competently. The section labeled Services and Care We Offer Based on our Resident's Needs revealed general care for medications with required specific Cares or Practices including administration of medications that…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-08-01 · tag F0759 — failed to keep medication error rate low — pattern
    Ensure medication error rates are not 5 percent or greater.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Licensure Reference Number 175 NAC 12-006.10(D) Based on observation, record review, and interview the facility failed to maintain a medication error rate of less than 5% with an observed medication error rate of 16% (25 medications administered with 4 errors). The facility census was 75. Findings are: A. Record review of the undated facility Insulin Administration for Qualified Medication Aide (QMA) (a Medication Aide) Competency Checklist revealed that the QMA must perform the procedure with 100% accuracy for competency. The steps for preparing an insulin pen and administering insulin revealed the staff is to check the Medication Administration Record (MAR) for the insulin order. Remove the (insulin) pen cap. Wipe the pen tip with an alcohol wipe. Remove the protective seal from a new needle and screw the needle in place. Dial a dose of 2 units to prime the pen. Hold the pen with the needle pointing straight up and tap lightly so the bubbles will rise to the top. Press the injection button all the way in and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-08-01 · tag F0561 — failed to honor residents' choices — isolated
    Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Licensure Reference Number 175 NAC 12-006.05 (E) Based on interviews and record reviews, the facility failed to provide bathing preferences for 1 (Resident 27) of 1 sampled resident. The facility census was 75. Findings are: A. Record review of Resident 27's admission Record dated 07/29/2024 revealed that Resident 27 originally admitted to the facility on [DATE]. Record review of Resident 27's Minimum Data Set (MDS -a comprehensive assessment of each resident's functional capabilities used to develop a resident's plan of care) dated 05/27/2024 revealed a Brief Interview for Mental Status (BIMS-a test used to get a quick snapshot of a resident's cognitive function, scored from 0-15, the higher the score, the higher the cognitive function) of 15, which indicated the resident had no mental status impairment. An interview on 07/29/2024 at 11:15 AM with Resident 27 indicated the staff would not allow a bed bath as a choice. A review of Resident 27's Care Plan revealed no reference for choice about bathing…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-08-01 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Licensure Reference Number 175 NAC 12-006.09(I)(i)(1) Based on observation, record review and interview the facility failed to investigate falls for causative factors and implement interventions by causative factors to prevent falls with injury for 1 Resident, (Resident #24) of 2 sampled residents. Facility stated census of 75. Findings are: Review of a facility policy titled Falls Management dated 05/2017 revealed the interdisciplinary team identifies and implements appropriate interventions to reduce the risk of falls or injuries while maximizing dignity and independence. A review of an admission Record dated 07/30/2024 revealed the facility admitted Resident #24 on 01/12/2024 with diagnoses that included Multiple Sclerosis (a disease of the central nervous system), generalized muscle weakness, seizure disorder (when nerve cells don't signal properly causing seizures), and dementia (an impaired ability to remember, think, or make decisions that interferes with doing everyday activities). Review of a facility supplied document titled with the facility name and Incidents by Incident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-08-01 · tag F0756 — failed to review each resident's drug regimen — isolated
    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Licensure Reference Number 175 NAC 12-006.12(A)(vi) Based on record review and interview the facility failed to ensure a monthly medication review (MRR) (a monthly review of a resident's medications by a licensed pharmacist to minimize or prevent adverse consequences or to prevent residents from receiving unnecessary drugs) was performed for 1 resident (Resident 37) of 5 residents reviewed. This had the potential for significant medication irregularities to go unidentified. The facility census was 75. Findings are: Record review of the admission Record for Resident 37 dated 7/30/24 revealed that Resident 37 admitted into the facility on 5/14/20. Diagnoses included Diabetes, hypertension (high blood pressure), and major depressive disorder. Record review of the Care Plan dated 7/30/24 for Resident 37 revealed that Resident 37 is on diuretic therapy (treatment with medicines that help reduce fluid buildup in the body. They are sometimes called water pills). The Care Plan revealed that the diuretic therapy may cause dizziness, hypotension (low blood pressure), fatigue, and increased…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-08-01 · tag F0758 — failed to limit and justify psychotropic drugs — isolated
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Licensure Reference Number 175 NAC 12-006.09(H) Based on record review and interview the facility failed to ensure as needed antipsychotic medications were limited to 14 days of use and residents and or their representatives were informed of risks, benefits, purpose, and potential adverse consequences of antipsychotic medication use. This effected 1 of 2 sampled residents, Resident #24. Facility stated census of 75. Findings are: A review of a facility policy titled Antipsychotic Medication Use and dated 07/2022 revealed: -Residents and or resident representatives will be informed of the recommendation, risks, benefits, purpose, and potential adverse consequence of antipsychotic medication use. -As needed orders for antipsychotic medications will not be renewed beyond 14 days. The duration of the as needed order will be indicated in the order for the medication. A review of an admission Record dated 07/30/2024 revealed the facility admitted Resident #24 on 01/12/2024 with diagnoses of Multiple Sclerosis (a disease of the central nervous system), generalized muscle weakness, seizure…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-08-01 · tag F0760 — failed to prevent significant medication errors — isolated
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Licensure Reference Number 175 NAC 12-006.10D Based on observation, record review, and interview the facility failed to ensure that staff provided the ordered dose of insulin (a medication used to reduce the amount of blood sugar in the blood of residents with diabetes) to residents to prevent significant medication errors for 3 of 4 residents observed (Residents 40, 48, and 16). The facility census was 75. Findings are: A. Record review of the undated facility Insulin Administration for Qualified Medication Aide (QMA) (a Medication Aide) Competency Checklist revealed that the QMA must perform the procedure with 100% accuracy for competency. The steps for preparing an insulin pen and administering insulin revealed the staff is to check the Medication Administration Record (MAR) for the insulin order. Remove the (insulin) pen cap. Wipe the pen tip with an alcohol wipe. Remove the protective seal from a new needle and screw the needle in place. Dial a dose of 2 units to prime the pen. Hold the pen with the needle…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-08-01 · tag F0925 — failed to control pests — isolated
    Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Licensure Reference Number 175 NAC 12-009.04 Based on observation and interview the facility failed to maintain a pest free environment. This had the potential to effect all of the residents residing in the facility. The facility stated a census of 75. Findings are: Review of a facility policy labeled Maintenance Service dated 12/2009 revealed maintenance service shall be provided to all areas of the building, grounds, and equipment. The maintenance department is responsible for maintaining the buildings, grounds, and equipment in a safe and operable manner at all times. In an observation on 07/29/2024 at 3:04 PM flying insects were observed to be gathering in the corner of a window located in the courtyard across the hall from room [ROOM NUMBER] and 122. A resident was observed to be sitting in their wheelchair in the gazebo in the courtyard area. A wasp nest was present to the upper right-hand corner of the window frame approximately the size of a soft ball with multiple wasps visibly crawling on the nest and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-11-15 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Licensure Reference Number 175 NAC 12-006.02 (8) Based on record review and interview; the facility failed to report to the State Agency (SA) a fall that resulted in an injury for one (Resident 4) resident within the required timeframes, and failed to thoroughly investigate allegations of residents' reporting missing funds for two (Resident 1 and Residnet 2) of three sampled residents. The facility identified a census of 87 residents at the time of the survey. Findings include: A. A record review of Resident 4's, admission Record with a printed date of 11/15/2023 revealed the resident had a diagnosis of unsteadiness on feet, generalized muscle weakness, and unspecified dementia, unspecified severity, without other behavioral disturbance. A record review of the facility's, Accidents/Unusual Occurrence report with a date of 9/20/2023 revealed Resident 4 had an unwitnessed fall that had occurred on 9/3/2023 at 3:00 PM. The report revealed at the time of the fall, Resident 4 had a Brief Interview Mental Status (BIMs- a tool utilized to evaluate a resident's cognitive status) score of 5…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2023-07-13 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    License Reference Number NAC 175 12-006.11E Based on observations, interviews, and record review, the facility staff failed to ensure the food services areas were maintained in a clean manor and in good repair, failed to utilize handwashing and gloving techniques during food preparation services to prevent the potential for food borne illness. This had the potential to affect 86 out of 87 residents who resided at the facility. The facility identified a census of 87 residents at the time of the survey. Findings are: Observations on the initial tour of the kitchen on 7/9/2023 at 1:54 PM revealed the following: A. -grease and dust buildup on the pipes and outlet connected to the stove (the pipes hover over the left, back burner. Dust was dangling down toward the stove top/burners from the outlet). -dust and grease buildup covering the white pipe/tubing that ran along the back wall/backsplash of the stove and double ovens. -build-up of grease and dust covering the white gas tank and its connections which were directly above a stainless-steel counter (to the right of the boiling AccuTemp…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-07-13 · tag F0569 — isolated
    Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY LICENSURE REFERENCE NUMBER 175 NAC 12-006.16E Based on interview and record review, the facility staff failed to covey the resident's personal funds within 30 days of discharge. This affected 1(Resident 188) of 3 discharged financial record reviewed. The facility identified a census of 87 at the time of survey. Findings are: Record Review of the facility document Trust-Current Account Balance as of 7/12/23 by Posting Date revealed Resident 188 had money in the trust account of $1606.00 and no longer resided in the facility. The discharge date was verified on the MDS Discharge Tracking (Minimum Data Set-an assessment tool used to track a resident's discharge from the facility) records. Interview with Ombudsman on 7/12/23 at 9:07 AM revealed Resident 188 discharged [DATE] and did not have the Trust -Current Account Balance paid out. Interview with the ADM (Administrator) on 7/12/23 at 09:44 AM revealed Resident 188 was discharged to another facility; and no return was anticipated. Revealed monies should be paid to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-07-13 · tag F0582 — isolated
    Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to provide advance notifications of changes in coverage for Residents 3 and 11 on discharge from Medicare A services. This affected 2 of 3 residents sampled for Beneficiary Notification Review. The facility census was 87. Findings are: A. A review of the SNF (Skilled Nursing Facility) Beneficiary Protection Notification Review form provided by the facility for Resident 3 revealed that the resident's Last Covered Day for Medicare Part A services was 2-20-23. The facility initiated the discharge from Medicare part A services when benefit days were not exhausted. A further review of the form revealed the facility did not provide a SNF Advance Beneficiary Notice (SNF ABN-a form that lists the items or services that the facility expects Medicare will not pay for, along with an estimate of the costs for the items and services and the reasons why Medicare may not pay) or a Notice of Medicare Non-Coverage (NOMNC-a form that gives the last day that Medicare will cover costs and provides instructions for appealing that decision) to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-07-13 · tag F0585 — failed to handle grievances — isolated
    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Licensure Reference Number: 175NAC 12-006.06A Based on interview and record review, the facility staff failed to display the process for submitting grievances in the facility and educating the residents how to file grievances. This had the potential to affect all of the facility residents. The facility identified a census of 87 at the time of surrey. Findings are: An interview with Resident 60, on 7/12/23 at 10:04 AM revealed during the Resident (RC) meeting, the residents did not know the process for filing a grievance in the facility. Observation of the facility 7/10/23 during the survey revealed there was no information posted on how to file a grievance with the facility, or whom to talk with. Review of the RC meeting minutes for the past year from July 14th, 2022 thru June 8th,2023 revealed there was no documentation that the staff of the facility had educated the resident about the how to file a grievance with the facility. Record review of RC notes dated 7-12-2023 and 7-23-2023 revealed the RC expressed concerns about the facility ggrievance process. Interview with the SSD…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-07-13 · tag F0637 — isolated
    Assess the resident when there is a significant change in condition
    What the surveyor found here — an excerpt from the official record, may be distressing

    Licensure Reference 175 NAC 12-006.09B1(2) Based on record review and interview, the facility failed to complete a Significant Change of Status Minimum Data Set (MDS-a comprehensive assessment of each resident's functional capabilities) for Resident 5 after admission to hospice services. This affected 1 of 1 resident sampled for hospice services. The facility census was 87. Findings are: A review of Resident 5's Progress Notes revealed that the resident was transferred to the hospital 4/9/23 and admitted for pneumonia. A Progress Note from 4/15/23 revealed the resident returned to the facility 4/15/23 on comfort cares/Hospice care. Hospice will be at the facility on 4/16/23 to admit the resident. A review of Resident 5's Hospice Medicaid Benefit Election Statement revealed an Effective Date of 4/16/23. A review of the list of MDS dates revealed no Significant Change in Status MDS opened within 14 days of Resident 5's admission to hospice services. An interview with the MDS Coordinator on 07/12/23 at 4:18 PM confirmed that a Significant Change of Status MDS should have been done…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-07-13 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Licensure Reference 175 NAC 12-006.09B Based on record reviews and interview, the facility failed to ensure the accuracy of the Minimum Data Set (MDS-a comprehensive assessment of each resident's functional capabilities) regarding a Pressure Injury for Resident 4, and a Pre-admission Screening and Resident Review [PASARR-a federal requirement to help ensure that residents are not inappropriately placed in nursing homes for long term care. Level II screening is triggered by evidence of a serious mental illness (MI), Intellectual or Developmental Disabilities (IDD) or condition related to IDD (RC) as defined by state or federal guidelines] for Resident 12. This affected 2 of 21 residents reviewed for MDS accuracy. The facility census was 87. Findings are: A. A review of Resident 4's admission Record revealed a current admission date of 5/31/07 and a diagnosis of a Stage III Pressure Injury to the sacral region (tailbone) with an onset of 9/22/22. A review of the resident's Progress Notes revealed a Nutrition Note…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-07-13 · tag F0791 — failed to provide routine dental services — isolated
    Provide or obtain dental services for each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    LICENSURE REFERENCE NUMBER 12-006.14 Based on observation, interview and record review: the facility failed to provide dental services for 1 (Resident 15) of 1 sampled resident. The facility staff identified a census of 87 at the time of the survey. Findings are: Record Review of Dietary Nutrition note dated 7/18/2022 revealed Resident 15 reported having difficulties chewing due to ill fitting dentures. On 7/11/23 at 9:55 AM an interview was conducted with Nursing Assistant (NA) U. During the interview NA U reported Resident 15 had been complaining of dentures not fitting correctly. On 7/11/23 at 10:43 AM an interview was conducted with Resident 15. During the interview Resident 15 reported Resident 15's dentures did not fit and needed to see dentist. On 7/12/23 at 8:30 AM observation of Resident 15 eating revealed Resident 15 was eating without dentures. Observation on 7/12/23 at 1:13 PM revealed Resident 15 putting dentures in. The dentures were loose with Resident 15 reporting the dentures rub on the gums and further the dentures did not fit to facility staff. Record review of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • No harm found · C2025-08-16 · tag F0577 — widespread
    Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Number of residents sampled: Number of residents cited: Based on observation, interview, facility document review, and facility policy review, the facility failed to post notice of the availability of the most recent survey results in a prominent and accessible area for the public; failed to post the most recent survey results in a location that was readily accessible to residents and visitors; and failed to maintain reports with respect to any surveys, certifications, and complaint investigations from the preceding three years and have them available for any individual to review upon request. The deficiency affected 10 (Residents #1, #6, #15, #24, #28, #29, #63, #67, #80, and #83) of 10 residents interviewed during a Resident Council meeting and had the potential to affect all the residents in the facility. Findings included: A facility policy titled, Survey Results, Examination of, revised April 2007, revealed, Copies of survey results are maintained in the administrative office. The policy revealed, 1. Copies of all survey reports (e.g. [exempli gratia; for example], standard,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • No harm found · Ccited before2024-08-01 · tag F0606 — failed to not employ staff found guilty of abuse — widespread
    Not hire anyone with a finding of abuse, neglect, exploitation, or theft.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Licensure Reference Number 175NAC 12-006.04A(iii) Based on record review and interview the facility failed to ensure that background checks were completed prior to staff working in the facility for 1 of 5 sampled staff. This had the potential to expose all facility residents to potential abuse and neglect. The facility census was 75. Findings are: Record review of the facility policy titled Abuse, Neglect, Exploitation and Misappropriation Prevention Program dated April 2021 revealed that the facility will conduct employee background checks and not knowingly employ or otherwise engage any individual who has been found guilty of abuse, neglect, exploitation, misappropriation of property, or mistreatment by a court of law; had a finding entered into the state nurse aide registry concerning abuse, neglect, exploitation, mistreatment of resident or misappropriation of their property; or a disciplinary action in effect against his or her professional license by a state licensure body as a result of a finding of abuse, neglect, exploitation, mistreatment of residents or misappropriation…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • No harm found · Ccited before2023-07-13 · tag F0606 — failed to not employ staff found guilty of abuse — widespread
    Not hire anyone with a finding of abuse, neglect, exploitation, or theft.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Licensure Reference 175 NAC 12-006.04 A3d Based on record reviews and interviews, the facility failed to ensure the Nebraska Nurse Aide Registry was checked prior to employees beginning to work in the facility. This affected 5 of 5 employees sampled for Registry checks and had the potential to affect all residents. The facility census was 87. Findings are: A review of the employee file for Nurse Aide (NA) B revealed a hire date of 5-11-23. Further review of the file revealed no Nebraska Nurse Aide Registry check. A review of the employee file for NA C revealed a hire date of 6/8/23. Further review of the file revealed no Nebraska Nurse Aide Registry check. A review of the employee file for NA D revealed a hire date of 6/22/23. Further review of the file revealed no Nebraska Nurse Aide Registry check. A review of the employee file for Activity Aide (AA) E revealed a hire date of 5/29/23. Further review of the file revealed no Nebraska Nurse Aide Registry check. A review of the employee file for Speech Language Pathologist (SLP) F revealed a hire date of 4/16/23. Further review of the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • No harm found · C2023-07-13 · tag F0850 — failed to provide social-work services — widespread
    Hire a qualified full-time social worker in a facility with more than 120 beds.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record reviews and interviews, the facility failed to ensure the Social Services Director (SSD) had the required qualifications to hold that position in a facility with over 120 licensed beds. This had the potential to affect all residents. The facility census was 87. Findings are: A review of the Long Term Care Bed Count Record provided by the facility dated 7/12/23 revealed the facility had a census of 87 and 160 licensed beds. A review of the facility's Daily Census for 7/9/23 revealed an active census of 87. An interview with the Administrator (ADM) on 7/9/23 2:30 PM during the entrance conference confirmed that the facility had 160 licensed beds, and a census of 87. An interview with the Social Services Director (SSD) on 7/11/23 at 4:30 PM revealed that the SSD was not a Social Worker but was a Social Services Designee. An interview with the ADM on 7/12/23 at 10:45 AM confirmed that the SSD was not a Social Worker. The ADM further confirmed that the SSD had the state certification to be a Social Services Designee but did not have a bachelor's degree. The ADM further…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$28,182 in federal fines across 2 penalties.

  • $16,744 — penalty dated 2025-04-03
  • $11,438 — penalty dated 2024-08-01

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Part of a chain

This home belongs to LME FAMILY HOLDINGS — 15 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 1 of 52.1-1.1 vs chain
Health inspection 1 of 52.2-1.2 vs chain
Staffing 2 of 52.3-0.3 vs chain
Quality measures 1 of 52.9-1.9 vs chain
The other 14 homes this chain runs (chain average 2.1★, per CMS)

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleShareSince
YDGK LLCOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST; ADP OF THE SNF10%since 01/01/2025
FRIEDMAN, STEVENIndividual5% OR GREATER DIRECT OWNERSHIP INTEREST; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF21%since 07/01/2022
HALPERT, EPHRAIMIndividual5% OR GREATER DIRECT OWNERSHIP INTEREST; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF19%since 04/05/2020
ABBAS JAM TRUSTOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST; ADP OF THE SNFNO PERCENTAGE PROVIDEDsince 01/01/2025
MGJR EQUITY LLCOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST; ADP OF THE SNF7%since 07/01/2022
GETZ, MORDECHAIIndividual5% OR GREATER INDIRECT OWNERSHIP INTEREST; ADP OF THE SNF7%since 07/01/2022
MOSEL, LINDSEYIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 11/16/2019
ZANDER, CHARLENEIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 11/08/2024
LME FAMILY HOLDINGS LLCOrganizationADP OF THE SNFsince 01/01/2025
SCOTTSBLUFF MHC PROPCO LLCOrganizationADP OF THE SNFsince 01/01/2025
KOHN, BRIANIndividualADP OF THE SNFsince 01/01/2025

CMS files one row per role, so the 21 rows in the source record cover these 11 parties — each is shown once here with every role it holds. Nothing is omitted.

5 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$10.1M
Net patient revenuemost recent cost report
-22.2%
Operating marginrevenue minus expenses
Who pays — share of resident-days
Medicaid 72%Medicare 10%Other / private 17%

About 72% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$406per resident / day
operating cost
$12,357per month
≈ monthly operating cost
$333per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in NE

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Nebraska Medicaid page.

Typical monthly cost in Nebraska
$8,377/mo
Nursing home (semi-private)
$9,216/mo
Nursing home (private)
$6,350/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 285095. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-08-16, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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