No sales calls · nothing personal collected unless you ask us to · no facility pays to be here
Text size
Contrast

Rose City Nursing And Rehab At Lancaster

425 North Duke Street, Lancaster, PA 17602 · For profit - Limited Liability company · 124 certified beds · (717) 397-4281 Medicare & Medicaid certified

Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse/neglect citation on record (F0600) — cited Mar 2024Resident-funds citation (F0565)Behavioral-health or dementia-care citations — no harm found (F0740, F0758)2 immediate-jeopardy citations1 immediate-jeopardy citation CMS recorded as corrected before the inspection ended (past non-compliance)$128,792 in federal fines
Insights

This home has serious findings on its record. Read them closely before you consider it.

Worth asking about
  • it has an abuse, neglect, or exploitation citation (F0600), cited Mar 2024
  • it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0604, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • it has a citation for mishandling residents’ money or property (F0565)
  • inspectors cited 2 immediate-jeopardy problems — the most serious level
  • inspectors recorded 1 serious finding as past non-compliance — the problem was found, fixed, and verified before the survey closed, so it is history rather than a current condition, but it is still worth asking what changed
  • a high number of inspection citations overall (47) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $128,792 in federal fines (most recent 2026-05-20)
  • its payroll- and facility-reported staffing and quality-measure scores sit well above its independent inspection score
  • its independent health-inspection rating is low (1/5)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

2/5
CMS overall
2 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 1 of 5
StaffingFrom payroll records (PBJ) 3 of 5
Quality measuresSelf-reported by the facility 5 of 5

Worth a closer look. This home's staffing and quality-measure ratings run 4 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself, and staffing on its payroll (PBJ) submissions — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Hospital
★★★★★ 5/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
324 N Duke St · (717) 394-6808 · Call to confirm hours
Pharmacy
32 W Lemon St # 54 · (717) 394-4013 · Call to confirm hours
Grocery
512 N Duke St · (717) 587-6841 · Call to confirm hours
Park
James St. · Typically dawn to dusk
Place of worship
409 N Cherry St

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 5 of 5
Long-stay residentspeople who live here 5 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 2 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating2★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased25.1%16.8%15.4%worse
Long-stay residents who lose too much weight5.0%6.2%5.4%typical
Long-stay residents with a catheter left in their bladder0.5%0.7%0.9%better
Long-stay residents with a urinary tract infection1.3%1.5%2.0%better
Long-stay residents with depressive symptoms0.9%10.8%6.5%better
Long-stay residents who were physically restrained0.0%0.2%0.1%better
Long-stay residents with falls causing major injury0.7%3.1%3.3%better
Long-stay residents whose ability to walk worsened15.7%17.0%16.1%typical
Long-stay residents on antianxiety or hypnotic medication16.1%20.0%18.9%better
Long-stay residents given the seasonal flu vaccine92.0%93.5%95.3%typical
Long-stay residents with pressure ulcers1.4%4.8%4.7%better
Long-stay residents with worsening bladder/bowel control23.5%25.5%21.2%worse
Long-stay residents who got an antipsychotic medication — see the note below the table22.0%17.7%17.1%worse
Short-stay residents who newly got an antipsychotic medication0.0%1.4%1.4%better
Short-stay residents given the seasonal flu vaccine38.1%68.7%79.4%worse
Long-stay hospitalizations per 1,000 resident days1.041.621.67better
Long-stay outpatient ER visits per 1,000 resident days0.481.181.80better

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

9.5%U.S. median 10.7%
Went back to hospital
0.17U.S. median 0.31
Therapy hours / resident / day
0.06hours / resident / day
Physical therapy
0.08hours / resident / day
Occupational therapy
0.03hours / resident / day
Speech therapy

Therapy staffing: this home’s payroll records show 0.17 therapist hours per resident per day in 2026Q1 — more than 16% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 17% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNFnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF9.5%CMS range 5.8–14.510.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified100.0%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care settingnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.0%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened5.0%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalizationnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs0.631.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.70
RN hours/ resident / day
0.52
LPN hours/ resident / day
2.12
Aide hours/ resident / day
3.35
Total nurse hours/ resident / day
0.62
RN hoursweekends
49.4%
Total nursing turnover
57.1%
RN turnover

How full it usually is: this home is certified for 124 beds and averages 102.1 residents a day — about 82% occupied, or roughly 22 beds typically open. It usually has some room. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.35 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.70 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.12 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.15 hrs/resident/day on weekends vs 3.43 on weekdays — 8% thinner on weekends. RN hours go from 0.73 to 0.62 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 49% is about the same as the national median of 45%.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

13
deficiencies at the latest standard inspection (2026-05-20)
14
at the previous standard inspection (2025-04-25)

Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

47 citations, most serious first. The 13 most serious are shown; the remaining 34 are one tap away and print in full.

  • Immediate jeopardy · Kcited before2026-05-20 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — pattern
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, facility record review, as well as resident and staff interviews, it was determined the facility failed to ensure resident smoking materials were stored securely and monitored for four residents (Residents 18, 74, 92, 93) on two units, posing a risk for fire, resulting in immediate jeopardy to the residents (first and third floor units).Findings include:Interview with the Nursing Home Administrator (NHA) during the entrance conference on May 17, 2026, at approximately 10:30 a.m., revealed the facility is a non-smoking facility and have no smoking policy. Further interview with the NHA revealed there were four residents in the building who were permitted to smoke if they had a physician's order allowing them to leave the facility unaccompanied. Continued interview with Nursing Home Administrator revealed, the four residents were assessed for smoking which demonstrated each could independently use smoking materials safely, and they signed a smoking agreement that stipulated the resident agreed to keep smoking materials in a locked box provided by the facility.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Immediate jeopardy · Jcited before2023-12-01 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record, facility documentation, and staff interviews, it was determined that the facility failed to ensure and implement a comprehensive care plan for residents CL1 and R4 with history of seeking and aggressive behaviors which resulted in Resident CL1 ingesting a sandwich subsequently choking and expiring. Resident R4 exhibited physical aggressive behaviors which resulted in an involuntary psychiatric hospitalization. This failure placed residents in Immediate Jeopardy for two of two residents identified as being at risk. Findings include: Review of the clinical record revealed Resident CL1 had diagnoses including but not limited to Dysphagia (inability/difficulty swallowing), Schizophrenia (mental illness characterized by loss of reality contact, delusions, hallucinations and/or feelings of persecution), Bipolar Disorder (mental illness characterized by extreme mood swings), Anxiety (intense, persistent, and excessive worry and fear about everyday situations), and Depression (loss of pleasure…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Immediate jeopardy · Jcited before2023-12-01 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on facility documentation, clinical record review and staff interviews it was determined the facility failed to implement appropriate monitoring, supervision, and safety measures to prevent Resident CL1, with known seeking behaviors and receiving a specialty diet, from obtaining a sandwich from an unsupervised cart. Resident CL1 ingested the sandwich which caused resident to choke on the food and expire. This failure placed residents at the facility in an Immediate Jeopardy situation for one of one resident identified as being at risk. This incident has been identified as past non-compliance. Findings Include: Review of the clinical record revealed Resident CL1 had diagnoses including but not limited to Dysphagia (inability/difficulty swallowing), Schizophrenia (mental illness characterized by loss of reality contact, delusions, hallucinations and/or feelings of persecution), Bipolar Disorder (mental illness characterized by extreme mood swings), Anxiety (intense, persistent, and excessive worry and fear about everyday situations), and Depression (loss of pleasure or interest…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Past Non-Compliance
  • Potential for harm · E2026-05-20 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based upon review of facility policy and procedure, observation, and clinical record review, it was determined the facility failed to ensure enhanced barrier precautions were in place for residents requiring enhanced barrier precautions for 2 of 22 (Resident 13 and Resident 14) residents reviewed and failed to practice infection control prevention and mangement during tracheostomy (A surgical procedure that creates an opening through the neck directly into the windpipe) care and Gastrostomy tube (GT- A medical device inserted directly through the abdomen into stomach) care. For one of 22 residents reviewed (Resident 5). Findings: A review of the facility policy Tracheostomy Care, undated revealed the following: Aseptic technique (A collection of medical practices and procedures that helps protect patients from dangerous germs) must be used: during cleaning and sterilization of reusable tracheostomy tubes; during all dressing changes until tracheostomy wound healed; and during tracheostomy tube changes, either reusable or disposable. Sterile gloves must be used during aseptic…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-05-20 · tag F0921 — failed to keep a safe, functional, sanitary building — pattern
    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations and staff interviews, it was determined that the facility failed to ensure staff were provided with a safe, functional, sanitary, and comfortable environment for three of the three medication rooms observed (Second, Third, and Fourth Medication Rooms). Findings: An observation of the Second-Floor medication room was conducted on May 18, 2026, at 9:20 a.m., in the presence of licensed nurse Employee E9. The observation revealed the following: The medication refrigerator's bottom shelves were covered with a dry brown substance. Further observation revealed a black substance on the edges of the washing sink. Employee E9 acknowledged that the medication refrigerator and washing sink were dirty and required cleaning. An observation of the Third-Floor medication room was conducted on May 18, 2026, at 9:51 a.m., in the presence of licensed nurse Employee E10. The observation revealed empty medication refrigerator had multiple dry, dark brown substances on the top and bottom shelves. Further observation revealed a dark brown substance on the edges of the washing sink.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-05-20 · tag F0584 — failed to keep a safe, clean, comfortable home — isolated
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observation and staff interview, it was determined that the facility failed to ensure safe, clean and homelike environment was provided for one of four units observed (Second Floor Unit). Findings:An observation conducted in Resident 5's bathroom on May 20, 2026, at 9:36 a.m., in the presence of licensed nurse Employee E7 revealed two broken tiles behind the toilet bowl exposing an approximate one foot by half foot hole on the wall.Interview with Employee E7 on May 20, 2026, at 9:40 a.m., revealed that they were not aware of the hole on the wall until shown by surveyor.The above was conveyed with the Nursing Home Administrator on May 20, 2026, at 3:00 p.m.The facility failed to ensure safe, clean and home-like environment was provided to the residents on the Second Floor Unit. 28 Pa. Code: 211.12 (d)(1)(3)(5) Nursing Services 28 Pa. Code 201.18(b)(1) Management

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-05-20 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on clinical record review and staff interviews, it was determined that the facility failed to create a comprehensive care plan with interventions for one of 22 residents reviewed (Resident 1).Findings include:Review of Resident 1's face sheet revealed medical diagnoses that included dementia (general loss of cognitive abilities, including memory).Review of the Resident 1's progress note of 3/20/2026 atv19:36 nursing note stated Resident exit seeking and getting angry at staff. Redirection and 1:1 effective. Review of Resident 1's clinical records revealed physician orders dated March 25, 2026, for Wanderguard (wearable bracelets and door sensors to track at-risk individuals, prevent them from leaving secure areas, and instantly alert caregivers if a boundary is breached) to Left Wrist A-1425-3796 every nightshift check for proper function AND every shift check for proper placement.Review of Resident 1's clinical records failed to reveal a care plan for wander guard and elopement.Interview with Director of Nursing on May 20, 2026, at 10:35 a.m. confirmed the above findings.28…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-05-20 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical records review and staff interview, it was determined that the facility failed to ensure that the ordered medication to promote comfort was administered to a resident with a terminal diagnosis for one of eight residents reviewed (Resident 71). Findings: A review of Resident 71's admission progress notes dated April 3, 2026, at 4:30 p.m., revealed the resident was admitted to the facility with a recent left parietal intraparenchymal hemorrhage to CAA (Cerebral Amyloid Angiopathy- A spontaneous bleed in the outer brain tissue). The resident also had a diagnosis of cognitive impairment and seizure disorder (A chronic neurological condition characterized by recurrent seizures caused by abnormal electrical activity in the brain). The same note revealed Patient was admitted to TNU (Transitional Neurology Unit) with TACS (Trauma and Acute Care Surgery) consult for critical management. During this 12-day hospitalization, the family decided, after physician recommendation, to place [them]on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-05-20 · tag F0692 — failed to prevent malnutrition and dehydration — isolated
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on facility policy, clinical record review, and staff interview, it was determined that the facility failed to obtain and monitor weights for two of three residents reviewed for nutrition (Resident 10 and Resident 106).Findings include: Review of facility policy, Weight Assessment and Intervention, revised March 2019, revealed that Any weight gain or loss of 5 pounds or more since the last weight assessment will be retaken for confirmation. If the weight is verified, nursing will notify the Physician or Dietician. The Dietician and/or Certified Dietary Manager will review the individual weight records to follow individual weight trends over time, making recommendations as appropriate. Review of Resident 10's clinical record revealed recorded weights of 243.5 pounds on March 1, 2026; 234.4 pounds on April 3, 2026; (loss of 9.1pounds in one month). There was no re-weigh conducted to address the weight loss. Further review of Resident 10's clinical record failed to reveal recommendations to address the weight loss. Interview with Employee E4 on May 20, 2026, at 9:20 a.m.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-05-20 · tag F0698 — failed to provide proper dialysis care — isolated
    Provide safe, appropriate dialysis care/services for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on a clinical records review and interview with residents and staff, it was determined that the facility failed to ensure medication orders for dialysis residents were followed for one of two residents reviewed (Residents 11).Findings: A review of Resident 11's diagnosis list includes End Stage Renal Failure (ESRD- Where kidney function has declined to the point that the kidneys can no longer function on their own), and dependence on Hemodialysis (A process of purifying the blood of a person whose kidneys are not working normally). A review of Resident 11's physician's order revealed: Dialysis every Tuesday, Thursday, Saturday (11:15am pick-up for 12pm arrival). A review of Resident 11's physician's order dated December 11, 2025, revealed an order for Calcium Acetate (A phosphate binder medication used to treat excess phosphate in the blood) 667, give two tablets three times a day. The medication was scheduled at 8:00 a.m., 12:00 noon, and 4:00 p.m. A review of Resident 11's April and May 2026, Medication Administration Record (MAR) revealed that Calcium Acetate was not…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-05-20 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on review of the facility's policy, observations, and staff interviews, it was determined that the facility failed to properly stored medications in one of three medication rooms observed (Second Floor Medication Room). Findings: A review of the facility's policy titled Medication Labeling and Storage, undated, revealed If the facility has discontinued, outdated, or deteriorated medications or biologicals, the dispensing pharmacy is contacted for instructions regarding returning or destroying these items. The same policy revealed The nursing staff is responsible for maintaining medication storage and preparation areas in a clean, safe, and sanitary manner. An observation of the Second-Floor medication room was conducted on May 18, 2026, at 9:20 a.m., in the presence of licensed nurse Employee E9. The observation revealed the following: The medication refrigerator's bottom shelves were covered with a dry brown substance. Further observation revealed five Insulin Glargine pens with an expiration date of February 25, 2026. An interview with Employee E9 conducted on May 18, 2026,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-05-20 · tag F0770 — failed to provide lab services — isolated
    Provide timely, quality laboratory services/tests to meet the needs of residents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on clinical records review and staff interview, it was determined that the facility failed to follow laboratory orders for two of 22 residents reviewed (Resident 3 and 109).Findings include: Review of Resident 3's quarterly minimum data set (MDS – a mandatory assessment of a resident's physical condition and care needs) dated February 26, 2026 revealed that Resident 3 was cognitively intact and had the diagnoses anxiety disorder (a group of serious mental health conditions characterized by persistent, excessive fear or worry that is out of proportion to the actual situation) and depression (a mood disorder that causes a persistent feeling of sadness and loss of interest). Review of Resident 3's medication administration record revealed physician order for Depakote (an anti-seizure medication often used to manage mood disorders) 125 MG (milligrams) twice a day for depression. A psychiatric progress note dated January 12, 2026 at 5:52 p.m. revealed: Recommend valproic acid serum level (a blood test ordered for patients taking Depakote to determine if the substance valproic acid…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-05-20 · tag F0790 — failed to provide dental care — isolated
    Provide routine and 24-hour emergency dental care for each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, interview, and review of facility documentation, the facility failed to provide dentures to one out of seven residents reviewed (Resident 2).Findings include:Review of facility policy titled, Dental Services, revised in December 2026, revealed Routine and emergency detail services are available to meet the resident's oral health services in accordance with the resident's assessment and plan of care.Interview with Resident 2 on May 18, 2026 at approximately 2:05 p.m., revealed that he had been fitted for dentures in last year. Further, he revealed that he had yet to receive any dentures and no facility staff had followed up with him about the dentures. Further interview revealed that Resident 2 felt that without any teeth he talked funny and it was difficult to eat some foods.Review of Resident 2's care plan revealed Resident 2 was care planned for oral/dental health problems r/t (related to) possible broken/carious teeth.Review of Resident 2's physician orders reveal a therapeutic (prescribed for a particular health condition), regular texture diet with thin…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
Show the remaining 34 citations
  • Potential for harm · Dcited before2026-05-20 · tag F0835 — failed to run the facility competently — isolated
    Administer the facility in a manner that enables it to use its resources effectively and efficiently.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on the review of job descriptions, review of facility documentation and interviews with staff, it was determined that the Nursing Home Administrator (NHA) and the Director of Nursing (DON) did not effectively manage the facility to ensure the safety of residents when residents who smoke were permitted to keep smoking materials unsecured in their rooms and on their person. This failure resulted in an Immediate Jeopardy situation.Findings Include:Review of the job description for the Nursing Home Administrator (NHA) states position purpose is to manage the Facility in accordance with current applicable federal, state, and local guidelines, and regulations that govern long term care facilities. To follow all facility policies and apply them uniformly to all employees. To ensure the highest degree of quality care is provided to our residents at all times.Review of the job description for the Director of Nursing (DON) states that the position is to: Plan, organize, develop and direct the overall operation of the Nursing Service Department in accordance with current federal, state,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-05-20 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview, observation, and clinical record review, it was determined that the facility failed to ensure an accurate clinical medical record for 1 of 1 resident reviewed (Resident 106). Findings include:A review of the facility policy titled Charting and Documentation, last revised July 2017, revealed the policy states, Documentation in the medical records will be objective, complete, and accurate.A review of Resident 106's diagnoses included Muscle Weakness (generalized weakness meaning overall reduced strength throughout the body).A review of Resident 106's physician order dated February 16, 2026, at 3:00 p.m., revealed an order for Weekly Skin Review on Mondays 3-11 shift. Complete Weekly Skin Review on the Tab FORMS. Document refusal every evening shift every Mon. and another physician order dated April 8, 2026, at 3:00 p.m., for Triad Hydrophilic Wound Dress External Paste (Wound Dressings) Apply to left buttocks topically every day and evening shift for Wound care.A review of Resident 106's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-02-13 · tag F0740 — failed to provide behavioral / mental-health care — isolated
    Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, clinical records review, and staff interviews, it was determined that the facility failed to provide behavioral services in a timely manner for one out of three residents reviewed (Resident 1).Findings: A review of the facility's policy titled Behavioral Health Services, undated, revealed the facility will provide and residents will receive behavioral health services as needed to attain or maintain the highest practicable physical, mental, and psychosocial well-being in accordance with the comprehensive assessment and plan of care. Review of Resident 1's diagnosis list revealed the following diagnoses: Alzheimer's disease (irreversible, progressive degenerative disease of the brain, resulting in loss of reality contact and functioning ability), Dementia (A term used to describe a group of symptom affecting memory, thinking and social abilities severely enough to interfere with daily life), and Mood Disorder (A mental health condition that primarily affects your emotional state). Review of Resident 1's Annual Minimum Data Set (MDS- A standardized assessment tool…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-12-18 · tag F0680 — pattern
    Ensure the activities program is directed by a qualified professional.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on policy review, interviews and records reviews it was determined that the facility failed to employ an Activity Director with the appropriate certification and/or qualifications for the position. Findings include:Review of facility policy titled Activities Staffing dated March 2015, revealed a statement noting the activity program is staffed with qualified personnel to meet the needs of residents. Per the policy the department is under the direction of a qualified Therapeutic Recreational Specialist (TRS) or an Activities Professional (AP) who is eligible or certified as a TRS or AP by a recognized accrediting body on or after October 1, 1990 or has two years of experience in a social or recreational program within the last five years, one of which was full-time in a resident activities program in a health care setting. Review of facility records revealed upon acceptance of the position on March 19, 2023, the Activity Director Employee E3 signed an agreement of understanding documenting E3 would be registering for classes to become a Certified Activity Director. E3's goal…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-12-03 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on clinical record review and staff interviews, it was determined that the facility failed to ensure the treating hospital received the medical records necessary to provide continuity of care and appropriate treatment for one of one resident reviewed (Resident R1).Findings include:A phone interview conducted with the complainant on November 12, 2025, at 9:18 a.m. revealed that the facility had not provided the hospital with the medical records required to initiate care for Resident R1.Review of Resident R1's clinical record did not contain documentation verifying that the facility faxed the medical records to the treating hospital.An interview conducted with the Director of Nursing (DON) and Nursing Home Administrator (NHA) on November 12, 2025, at 9:50 a.m. indicated that the Assistant Director of Nursing (ADON) faxed the necessary medical records to the hospital on November 6, 2025.Review of the facility's fax log revealed that the attempt to transmit the required medical records on November 6, 2025, was unsuccessful.A follow-up interview with the DON and NHA confirmed that…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-08-06 · tag F0582 — isolated
    Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of facility documents and staff interview, it was determined that the facility failed refund to the resident or resident representative any and all refunds due to the resident within 30 days from the resident's date of discharge from the facility for one of three residents (Resident R1). Findings include: Review of the clinical record indicated Resident R1 was admitted to the facility on [DATE] and ceased to breathe while in the facility on 5/28/25. Review of the record of Resident R1's payer source revealed that Resident R1 had privately paid for care. During an interview on 8/6/25, at 9:55 a.m., the Business Office Manager (BOM) confirmed that she had submitted a request for a refund of payment to Resident R1's Representative. The BOM provided evidence of a communication with the financial office, dated 6/11/25. The BOM was able to provide a request for an update Resident R1's Representative refund, dated 8/5/25. The BOM was able to provide evidence that the refund request was processed and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2025-04-25 · tag F0730 — widespread
    Observe each nurse aide's job performance and give regular training.
    What the surveyor found here — the official record, unedited, may be distressing

    Based upon review of staffing records and performance reviews it was determined the facility failed to ensure performance reviews were completed for five of five staffing records reviewed, ( Employee E5,Employee E6,Employee E7,Employee E8 and Employee E9). Findings include: Review of staffing records and performance reviews revealed five staff members, E5, E6, E7, E8 and E9, did not have annual performance reviews performed within the last year. Interview with the Nursing Home Administrator on April 25, 2025, at 12:30 p.m. confirmed staff performance reviews were not completed. 28 Pa. Code 201.20(a)(c) Staff Development

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2025-04-25 · tag F0756 — failed to review each resident's drug regimen — widespread
    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based upon review of facility policy, clinical record review, and staff interview, it was determined that the facility failed to ensure medication regimen reviews were acted upon by a physician for five of five residents reviewed (Residents 37, 43, 59, 75, and 84). Findings include: Review of undated facility policy titled, Pharmacy Medication Regimen Review, indicated that the clinical pharmacist reviews condition concerns and reviews resident's medication regimen to identify any potential causes/concerns. The clinical pharmacist then faxes recommendations back to the facility. The clinical nurse then reviews recommendations and contacts physician for further orders. The physician signs Medication Regimen Review when reviewed. Review of Resident 37's clinical record revealed that medication regimen reviews were completed on January 15, 2025, February 12, 2025, March 13, 2025, and recommendations were made. Further review of Resident 37's clinical record revealed no evidence of the reviews, recommendations, or evidence that the recommendations were addressed by the physician. Review…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2025-04-25 · tag F0947 — failed to train nurse aides adequately — widespread
    Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on review of staff documentation, it was determined the facility failed to ensure the required 12 hours of annual training was completed by five of five staff members reviewed (Employee E5, Employee E6, Employee E7, Employee E8 and Employee E9. Findings include: Review of Employees E5, E6, E7, E8, E9 training documentation regarding 12-hour annual training failed to reveal evidence that Employees E5, E6, E7, E8 andE9 completed the annual 12-hour training as required. Interview with the Nursing Home Administrator April 25, 2025, at 12:30 p.m. confirmed Employees E5, E6, E7, E8 and E9 did not complete the required 12-hour annual training. 28 Pa. Code 201.18(b)(1)(3)(e)(1) Management

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-04-25 · tag F0641 — pattern
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review and staff interview, it was determined that the facility failed to ensure that resident assessments accurately reflect the residents' status for three of 23 residents reviewed (Residents 32, Resident 52 and Resident 67). Findings include: Review of Resident 32's quarterly MDS (Minimum Data Set - periodic assessment of resident needs) dated February 8, 2025, revealed under section N0415 - High Risk Drug Classes, that the resident was not marked for receiving opioid. Further review of Resident 32's physician orders dated November 1, 2024, revealed evidence that the resident was ordered Oxycodone HCl oral Tablet 5 mg every 6 hours as needed for pain. Review of the February 2025 and April 2025 Medication Administration Record (MAR) revealed that the resident did receive a daily dose of Oxycodone HCl 5 mg daily except for April 19, and April 23 2025. Interview with Licensed Employee E3 on April 25, 2025, at 12:33 p.m. confirmed that the assessment was coded inaccurately for Residents…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-04-25 · tag F0656 — failed to write and follow a full care plan — pattern
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, review of the clinical record, and interview with resident and staff, it was determined that the facility failed to develop a comprehensive care plan for three of 24 residents reviewed (Residents 32, 37, and 91). Findings include: Observation on April 22, 2025, at 10:25 a.m. revealed Resident 32 was receiving oxygen at 4 liters per minute through a nasal cannula (device used to deliver supplemental oxygen or increased airflow to a person in need of respiratory help). Review of Resident 32's physician's orders included an order on June 20, 2024 for oxygen at 4 Liter/minute via nasal cannula every shift for shortness of breath. Review of the Resident 32's current active care plan failed to reveal a care plan or interventions for oxygen therapy. Interview with the Nursing Home Administrator on April 25, 2025, at 12:20 p.m. confirmed that Resident 32 did not have a care plan for oxygen therapy. A review of Resident 37's diagnosis list includes End Stage Renal Failure (ESRD- Where kidney function has declined to the point that the kidneys can no longer function on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-04-25 · tag F0698 — failed to provide proper dialysis care — pattern
    Provide safe, appropriate dialysis care/services for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, a review of the facility's policy and clinical records, and interview with resident and staff, it was determined that the facility failed to ensure medications and fluid restriction orders for dialysis residents were followed for two of three residents reviewed (Residents 37 and 56). Findings include: A review of the facility's policy titled Encouraging and Restricting Fluids, undated, revealed the following guidelines for restricting fluids: Remove the resident's water pitcher and cup from the room. Store in designated area. If the resident refuses to have the water pitcher removed, notify the supervisor and in turn the physician; Record the amount of fluid consumed on the intake and output record. Record fluid intake in ml's; and Remove fluid container. Documentation includes the amount (in ml's) of fluids consumed by the resident during the shift. A review of Resident 37's diagnosis list includes End Stage Renal Failure (ESRD- Where kidney function has declined to the point that the kidneys can no longer function on their own), and dependence on renal…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-04-25 · tag F0758 — failed to limit and justify psychotropic drugs — pattern
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on review of facility policy, clinical record review, and staff interview, it was determined that the facility failed to ensure residents receiving psychotropic medications (any medication that affects brain activity associated with mental processed and behavior) were monitored for their side effects for three of five residents reviewed (Residents 37, 43, and 59). Findings include: Review of facility policy Psychotropic Medication Use, revised February 2025, revealed that residents are monitored for adverse consequences associated with psychotropic medications. A review of Resident 37's diagnosis list includes major depressive disorder, recurrent, with severe psychotic symptoms. A review of Resident 37's physician order dated January 23, 2025, revealed an order for Aripiprazole (An anti-psychotic medication) 2 mg (milligram) given one tablet by mouth one time daily. Clinical records review failed to reveal that Resident 37 was monitored for a side effect of the medication from January 23, 2025, until April 23, 2025. A review of Resident 43's diagnosis list includes anxiety…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-04-25 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, a review of the medication manufacturer's guidelines, and staff interviews, it was determined that the facility failed to ensure that medications were properly stored and labeled on one of two medication carts (Fourth Floor Medication cart) and one of two Medication Rooms (Second Floor Medication Room). Findings Include: A review of the manufacturer's storage guidelines for Novolog Insulin (fast-acting insulin), revealed that the medication must be stored at room temperature and discarded within 28 days after opening. A review of manufacturers' storage guidelines for Lantus Insulin Pen (long-acting insulin) revealed that the medication may be stored at room temperature and discarded within 28 days after opening. A review of the manufacturer's guidelines for Basaglar Insulin Kwikpen (a long-acting insulin) revealed that the medicine should be discarded 28 days after opening or removal from refrigeration. A review of the manufacturer's storage guidelines for Aplisol-Purified Protein Derivative (PPD) (a combination of proteins that are used in the diagnosis of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-04-25 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — the official record, unedited, may be distressing

    Based upon review of clinical records, it was determined the facility failed to notify the physician of a significant weight loss for one of 21 residents reviewed (Resident 34). Findings include: Review of Resident 34's Weight Summary revealed Resident 34 weighed 192.3 pounds on August 2, 2024. Further review of Resident 34's Weight Summary revealed that on October 8, 2024, the next available weight, Resident 34 weighed 178.0 pounds indicating a 7.4 percent weight loss. Review of Resident 34's clinical record failed to reveal evidence that Resident 34's physician was notified of Resident 34's significant weight loss. Interview with the Nursing Home Administrator and Director of Nursing on April 25, 2025, at 10:08 a.m. confirmed that Resident 34's physician was not notified of Resident 34's weight loss. 28 Pa. Code 211.12(c)(d)(3) Nursing Services Previously cited 8/12/2024

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-04-25 · tag F0604 — failed to not use physical restraints improperly — isolated
    Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, facility policy and procedure review, clinical record review, and staff interview, it was determined that the facility failed to ensure that residents were free from the use of restraints for one of the eight residents reviewed. (Residents 74). Findings include: A review of the facility's policy titled Use of Restraints, revised in July 2023, revealed, that restraints shall only be used for the safety and well-being of the resident(s) and only after other alternatives have been tried unsuccessfully. Examples of devices that are/may be considered physical restraints include leg restraints, arm restraints, hand mitts, soft ties or vests, wheelchair safety bars, Geri-chairs, and lap cushions and trays that the resident cannot remove. Prior to placing a resident in restraints, there shall be a pre-restraining assessment and review to determine the need for restraints. Restraints shall only be used upon the written order of a physician and after obtaining consent from the resident and/or…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-04-25 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on review of facility policy, review of clinical record, review of facility documentation and staff interview, it was determined that the facility failed to conduct a comprehensive investigation for an injury of unknown origin for one of 19 residents reviewed (Resident 47). Findings include: Review of facility policy, Abuse Policy, undated, indicated that all reports of resident abuse, neglect,, exploitation, misappropriation of resident property, mistreatment and/or injuries of unknown source shall be thoroughly investigated by the administrator or designee. Review of Resident 47's quarterly MDS (Minimum Data Set - periodic assessment of resident needs) dated December 6, 2024, indicated that the resident had severe cognitive impairment and had a diagnosis of dementia (irreversible, progressive degenerative disease of the brain, resulting in a loss of reality contact and functioning ability). Review of Resident 47's nursing progress note of December 31, 2024, revealed an assessment of the resident showed a 5 x 6 (no further unit of measurement) hematoma with a 3 x 3 purple…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-04-25 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on clinical records review, and resident and staff interview, it was determined that the facility failed to follow the physician's order for a diabetic wound order for one of three residents reviewed (Resident 37). Findings include: A review of Resident 37's diagnoses list includes End Stage Renal Disease (ESRD- Where kidney function has declined to the point that the kidneys can no longer function on their own), and Diabetes (A group of metabolic disorders characterized by a high blood sugar level over a prolonged period of time). Clinical records review revealed Resident 39 goes out for Hemodialysis (A process of purifying the blood of a person whose kidneys are not working normally) three times a week. An interview with Resident 37 was conducted on April 22, 2025. At 9:50 a.m., confirmed going to dialysis three times a week every Tuesday, Thursday, and Saturday. The resident reported leaving the facility at approximately 10:15 a.m. and returning to the facility at around 5:00 p.m. Clinical records review revealed Resident 39 had a Diabetic wound (Open sores or wounds that…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-04-25 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based upon review of clinical records and interview, it was determined the facility failed to ensure that a current smoking assessment for one of one resident reviewed (Resident 24). Findings include: Review of Resident 24's diagnosis list revealed diagnoses including Multiple Sclerosis (slow progressive disease of the central nervous system), major depressive disorder and unspecified dementia (irreversible, progressive degenerative disease of the brain, resulting in loss of reality contact and functioning ability). Interview with Resident 24 on April 23, 2025, at 12:00 p.m. revealed Resident 24 to be alert and oriented. Resident 24 stated that resident periodically leaves the premises to smoke and follows the rules of the smoking agreement with the facility. Review of the facility Smoking Agreement revealed the resident must leave the property to smoke and never to smoke on the premises or in the building. Further review of the Smoking Agreement revealed the resident will never share nor give, nor hand out any smoking materials to any other resident. Further review of the Smoking…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-04-25 · tag F0692 — failed to prevent malnutrition and dehydration — isolated
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based upon review of facility policy and procedure and review of clinical records, it was determined the facility failed to ensure weight loss and weight gain was adequately monitored for two of 23 residents reviewed (Resident 34 and Resident 79). Findings include: Review of facility policy and procedure titled Weight Assessment and Intervention, revised March 2022, revealed Any weight change of five percent or more since the last weight assessment is retaken the next day for confirmation. If the weight is verified, nursing will immediately notify the dietitian in writing. Review of Resident 34's diagnosis list revealed diagnoses including dysphagia (inability/difficulty swallowing), Diabetes Mellitus (DM - failure of the body to produce insulin to enable sugar to pass from the blood stream to cells for nourishment), and dementia (irreversible, progressive degenerative disease of the brain, resulting in loss of reality contact and functioning ability). Review of Resident 34's physician orders dated September 2022 revealed an order for monthly weights. Review of Resident 34's Weight…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-08-12 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based upon clinical record review and staff interview, it was determined the facility failed to comprehensively assess a resident who developed a pressure ulcer for one of four residents reviewed (Resident 4). Findings include: Review of Resident 4's clinical record included diagnoses of but not limited to Paraplegia (paralysis of the legs and lower body caused by a problem with the spinal cord or nerves, type 2 Diabetes (condition resulting from insufficient production of insulin, resulting in high blood sugar), and Peripheral Vascular Disease (condition that affects blood flow to the limbs and organs outside of the heart and brain). Review of physician's orders included an order for weekly skin assessment, progress note, and vital signs. Document skin assessment under Forms tab Weekly Skin Review every day shift every Thursday. Review of Resident R4's nursing progress note of July 9, 2024, revealed resident observed with a 3 centimeter (cm) by 2 cm open area to the right buttock. Area was cleansed and treatment applied. Treatment order received July 9, 2024, for the right buttock…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-08-12 · tag F0921 — failed to keep a safe, functional, sanitary building — isolated
    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    What the surveyor found here — the official record, unedited, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations and staff interview, it was determined that the facility failed to maintain a safe environment for one of four resident bathrooms on the second floor. Findings include: Observation of the bathroom in room [ROOM NUMBER] on August 12, 2024, at 11:00 a.m. revealed a missing ceiling tile, exposing pipes in the ceiling. An additional observation revealed that the plastic grab bar for the toilet was cracked. Interview with the Nursing Home Administrator on August 12, 2024, at 1:00 p.m. confirmed the above observations. 28 Pa. Code 207.2 (a) Administrator's responsibility

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2024-03-15 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on review of facility policy, observations and interview with staff, it was determined that the facility failed to maintain appropriate temperatures during dishwashing. Findings include: Review of facility policy, Dish Machine Temperatures (High Temperature Machines), revised July 2023, indicated a minimum wash temperature of 150 degrees Fahrenheit and a minimum rinse temperature of 180 degrees Fahrenheit. Additionally, the policy revealed that if the temperature does not reach the required minimum, DO NOT run any dishes through a wash/rinse cycle. If minimum temperatures are not reached, the Culinary & Nutrition Services Manager and/or the Administrator should be notified. Observation on March 14, 2024, at 9:15 a.m. with the Food Service Director (FSD), revealed staff using the dishmachine, but the gauges were not working on the dishmachine. The FSD indicated that the gauges had stopped working the day before and staff had used the three compartment sink to wash dishes. The FSD was not sure if the dishmachine was a high temperature machine (uses heated water for sanitation)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-03-15 · tag F0565 — failed to support the resident council — pattern
    Honor the resident's right to organize and participate in resident/family groups in the facility.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on a review of the minutes from Residents' Council meetings and grievances lodged with the facility and staff and resident interviews it was determined that the facility failed to demonstrate efforts to respond and resolve resident complaints raised at resident group meetings including those voiced by four Residents (Residents 20, 65, 57, and Resident 24). Findings include: Review of resident concern/Grievance log revealed there were no grievances recorded for the months of August 2023, September 2023, October 2023, November 2023, or December 2023. During resident council meeting on March 13, 2024, 10:00 a.m. four residents (Residents 20, 65, 57, and Resident 24) all reported filing grievances during the months listed above. Interview conducted with the facility's social worker (SW) on March 14, 2024, at 11:28 a.m. revealed social worker started working in the facility near the end of December 2023. SW reported the previous SW did not keep any copies or list of grievances for the months of August 2023, September 2023, October 2023, November 2023, or December 2023. The social…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-03-15 · tag F0692 — failed to prevent malnutrition and dehydration — pattern
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, facility policy and procedure review, and staff interview it was determined the facility failed to monitor the nutritional status for three of nine residents reviewed. (Residents 53, 69, and Resident 87) Findings Include: Review of facility policy and procedure titled Weight Assessment and Intervention, revised March 2019, revealed the nursing staff will measure the resident weight on admission then weekly for four weeks. If no weight concerns are noted at this point, weights will be monitored monthly thereafter or as per Dietitian or MD. Weights will be recorded in each individual's medical record. Any weight change of 5 pounds or more since the last weight assessment will be retaken for confirmation. If the weight is verified, nursing will notify the Physician and Dietitian. The threshold for significant unplanned and undesired weight loss will be based on the following criteria. 1 month - 5% weight loss is significant, 3 months- 7.5% is significant, 6 months 10% is…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-03-15 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based upon clinical record review and review of facility documentation, it was determined the facility failed to protect a resident from abuse for one of 24 residents reviewed (Resident 91). Findings include: Review of Resident 91's diagnosis list revealed diagnoses including Dysphagia (inability/difficulty swallowing) and protein calorie malnutrition. Resident 91 expired on December 18, 2023, on hospice services. Review of Resident 91's clinical record revealed multiple occasions between November 2023 and December 2023, when a family member was observed forcefully feeding Resident 91 and causing the resident to cough and choke. Further review of the clinical record revealed staff members attempting to educate the family member, but the family member continued to provide the resident foods that were not on the resident's appropriate diet per physician's order. Further review of the clinical record revealed an incident that occurred on December 11, 2023, which prompted the facility to halt visitation by the family member. Review of Resident 91's progress notes dated December 11,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-03-15 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on clinical record review and staff interview it was determined the facility failed to review and revise the resident care plan quarterly for one of 24 residents reviewed. (Resident 53) Findings Include: Review of Resident 53's care plan revealed a target date of December 29, 2023. Review of Resident 53's clinical record revealed no documented evidence of a care plan conference in the past year. Interview with Social Worker E3 on December 15, 2024 at 11:30 a.m. confirmed Resident 53 has not had a care plan conference in the past year and the care plan was out of date. 28 Pa. Code 211.5(f) Clinical Records 28 Pa. Code 211.11(d) Resident Care Plan 28 Pa. Code 211.12(d)(1)(5) Nursing Services

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-03-15 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on review of the Pennsylvania Professional Nursing Practice Act, facility policy and procedure review, observations and staff interview it was determined the facility failed to ensure staff met the professional standards for a Registered nurse during medications administration for one of three residents reviewed. (Resident 69) Findings Include: The Pennsylvania Code, Title 49, Professional and Vocational Standards, State Board of Nursing, 21.11 (a)(1)(2)(4) indicated that the registered nurse was to collect complete and on going data to determine nursing care needs, analyze the health status of individuals and compare the data with the norm when determining nursing care needs, and carrying out nursing care actions that promote, maintain and restore the well-being of individuals. Review of facility policy and procedure titled Medication Administration- General Guidelines, undated, revealed medications are administered at the time they are prepared. Medications are not pre-poured. Observations of medication administration on March 15, 2024 at 8:45 a.m. revealed Registered…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-03-15 · tag F0759 — failed to keep medication error rate low — isolated
    Ensure medication error rates are not 5 percent or greater.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, staff interview, clinical record review and facility policy and procedure review it was determined the facility failed to administer medications accurately to one of three residents reviewed resulting in a medications administration error rate of 25%. (Resident 70) Findings Include: Review of Facility policy and procedure titled Enteral Tube Medications Administration undated, revealed crushed medications are not mixed together. The powder from each medication is mixed with water, or other suitable dilutant if water is unacceptable, before administration. Each medication is administered separately to avoid interaction and clumping. Review of Resident 70's diagnosis list revealed a diagnosis of Gastrostomy (gastrostomy is the creation of an artificial external opening into the stomach for nutritional support). Review of resident 70's physician orders revealed an order dated January 5, 2023 stating may crush meds and administer per PEG (feeding tube). Observations of medications administration on March 15, 2024 at 8:45 a.m. revealed Registered Nursing Employee…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-03-15 · tag F0825 — isolated
    Provide or get specialized rehabilitative services as required for a resident.
    What the surveyor found here — the official record, unedited, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based upon clinical record review, it was determined the facility failed to ensure a Speech Therapy Evaluation was completed as ordered for one of 24 residents reviewed (Resident 91). Findings include: Review of Resident 91's diagnosis list revealed diagnoses including Dysphagia (inability/difficulty swallowing) and protein calorie malnutrition. Review of Resident 91's physician's orders dated [DATE] revealed an order for a speech evaluation and treatment. Review of Resident 91's clinical record revealed Resident 91 expired on [DATE]. Review of Resident 91's clinical record failed to reveal evidence that a Speech Evaluation was completed. Interview with the Nursing Home Administrator and Director of Nursing on [DATE] at 11:00 a.m. confirmed a speech evaluation was never completed for Resident 91 as per physician's order. 28 Pa. Code: 201.18(e)(4) Management 28 Pa. Code: 211.12(d)(3) Nursing Services

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-01-03 · tag F0801 — isolated
    Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on staff interview it was determined that the facility failed to ensure that the facility had a full-time qualified dietary services manager for the month of December 2023. Findings include: Observation conducted during survey of January 3, 2023 revealed a newly hired certified dietary manager began managing the dietary department effective January 2, 2024. Interview with the Nursing Home Administrator (NHA) revealed for during the month of December 2023, the facility did not have a qualified dietary manager. Further interview with Nursing Home Administrator revealed the maintenance director, Employee E3 assumed the position of the dietary manager. Additional information received during the interview with the Nursing Home Administrator confirmed that Employee E3 did not have nor receive education/training regarding dietary/kitchen management. The NHA stated the facility utilitzed a remote dietitian but confirmed that she/he did not visit the facility during the month of December 2023. The facility failed to ensure that a full-time qualified dietary services manager was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-12-01 · tag F0835 — failed to run the facility competently — pattern
    Administer the facility in a manner that enables it to use its resources effectively and efficiently.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on job description reviews, it was determined that the Nursing Home Administrator and Director of Nursing failed to effectively manage the facility by implementing monitoring, supervision, and effective safety measures to for a resident who demonstrated food seeking behavior, which resulted in harm to Resident CL1 as evidenced by the death of Resident CL1. The Administration failure resulted in an immediate jeopardy situation for Resident CL1. Findings include: Review of the job description for the Nursing Home Administrator (NHA) revealed the primary purpose of the job position is to manage the facility in accordance with current applicable federal, state, and local standards, guidelines, and regulations that govern long-term care facilities. To follow all facility policies and apply them uniformly to all employees. To ensure the highest degree of quality care is provided to our residents at all times. Review of the job description for the Director of Nursing (DON) revealed the purpose of the job position was to plan, organize, develop and direct the overall operation of the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-12-01 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on clinical records and interviews with staff it was determined that the facility failed to ensure physician orders were followed for one resident out of five residents reviewed (Resident R2) Findings include: Based on the clinical record reviews the Resident R2 was admitted to the facility May 6, 2022, with the following (but not limited to) diagnosis: orthostatic hypotension (form of low blood pressure that happens when you stand up from sitting or lying down). Further review of the clinical record reveals a physician orders dated June 24, 2023 for Midodrine HCl Tablet 2.5 MG Give 3 tablet by mouth before meals Hold: SBP > (greater) 120/80 related to orthostatic hypotension. Review of the Medication Administration Record for July 2023 revealed that Midodrine was not held on the following days and times for a blood pressure greater than 120/80. For the 6:00 a.m. administration July 2, 2023 with a blood pressure of 134/86 and July 17, 2023 for a blood pressure of 137/85. For the 10:00 a.m. administration time the medication was given on July 1, 2023 with a blood pressure of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-12-01 · tag F0760 — failed to prevent significant medication errors — isolated
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, staff interview and facility documentation it was determined that the facility failed to ensure residents were free from significant medication errors for one of three residents reviewed. (Resident R1). Findings include: Review of Resident R1's clinical record revealed resident was admitted to the facility on [DATE]. Review of Resident R1's clinical record including the Physician order Sheet revealed diagnoses including but not limited to following: Hypo-Osmolality (low water in the blood) and Hyponatremia (low concentration of sodium in the blood); Chronic Obstructive Pulmonary Disease (long term progress lung disease with limited air flow limitation); Encephalopathy; Idiopathic Epilepsy; Chronic Respiratory Failure; Morbid Obesity; Asthma; Hyperlipidemia; Bipolar Disorder (mental health condition that causes extreme mood swings that include emotional highs (mania or hypomania) and lows); Obstructive Sleep Apnea; Muscle Weakness; Hypertension (high blood pressure); Dysphagia…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$128,792 in federal fines across 2 penalties.

  • $43,002 — penalty dated 2026-05-20
  • $85,790 — penalty dated 2023-12-01

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Part of a chain

This home belongs to LME FAMILY HOLDINGS — 15 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 2 of 52.1-0.1 vs chain
Health inspection 1 of 52.2-1.2 vs chain
Staffing 3 of 52.3+0.7 vs chain
Quality measures 5 of 52.9+2.1 vs chain
The other 14 homes this chain runs (chain average 2.1★, per CMS)

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleShareSince
UNDERSCORE HOLDINGS LLCOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST100%since 05/14/2018
SAMARA HOLDINGS COMPANY LLCOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST32%since 01/28/2020
STRAWBERRY HILL HOLDINGS LLCOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST32%since 01/28/2020
CLINICAL CONSULTING SERVICES LLCOrganizationOPERATIONAL/MANAGERIAL CONTROLsince 01/01/2019
PRIORITY CARE GROUP LLCOrganizationOPERATIONAL/MANAGERIAL CONTROLsince 01/01/2019
SUMMATION FINANCIAL SERVICES LLCOrganizationOPERATIONAL/MANAGERIAL CONTROLsince 01/01/2019
PEARLSTEIN, ROBERTIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 01/01/2022
SHANK, CHRISTINEIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 05/26/2023
GPH LANCASTER LPOrganizationADP OF THE SNFsince 05/14/2018

CMS files one row per role, so the 11 rows in the source record cover these 9 parties — each is shown once here with every role it holds. Nothing is omitted.

7 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$9.9M
Net patient revenuemost recent cost report
+1.8%
Operating marginrevenue minus expenses
$1.2M
Related-party expense12% of expenses
Who pays — share of resident-days
Medicaid 96%Medicare 1%Other / private 2%

About 96% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $1.2M paid to related parties — landlords or management companies under common ownership — equal to about 12% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$272per resident / day
operating cost
$8,261per month
≈ monthly operating cost
$277per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in PA

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Pennsylvania Medicaid page.

Typical monthly cost in Pennsylvania
$11,954/mo
Nursing home (semi-private)
$13,688/mo
Nursing home (private)
$6,480/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 395177. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-05-20, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

What to do next