No sales calls · nothing personal collected unless you ask us to · no facility pays to be here
Text size
Contrast

Harborview Rehabilitation Care Center at Doylestow

432 Maple Avenue, Doylestown, PA 18901 · For profit - Corporation · 120 certified beds · (215) 345-1452 Medicare & Medicaid certified

Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse-prevention, restraint, or reporting citation — no harm found (F0607) — cited Sep 2024Resident-funds citation (F0568)Behavioral-health or dementia-care citation — no harm found (F0758)1 immediate-jeopardy citation1 immediate-jeopardy citation CMS recorded as corrected before the inspection ended (past non-compliance)$68,903 in federal fines
Insights

This home has serious findings on its record. Read them closely before you consider it.

In its favor
  • fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
Worth asking about
  • it has a citation for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0607) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • it has a citation for mishandling residents’ money or property (F0568)
  • inspectors cited 1 immediate-jeopardy problem — the most serious level
  • inspectors recorded 1 serious finding as past non-compliance — the problem was found, fixed, and verified before the survey closed, so it is history rather than a current condition, but it is still worth asking what changed
  • a high number of inspection citations overall (50) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $68,903 in federal fines (most recent 2025-08-12)
  • its payroll-based staffing score sits well above its independent inspection score
  • its independent health-inspection rating is low (1/5)
  • its facility-reported quality-measure rating is low (1/5)
  • its last standard health inspection was over 2 years ago — the star rating may not reflect current conditions

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

1/5
CMS overall
1 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 1 of 5
StaffingFrom payroll records (PBJ) 3 of 5
Quality measuresSelf-reported by the facility 1 of 5

Worth a closer look. This home's staffing rating runs 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the staffing score rests on the facility's own payroll (PBJ) submissions — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Hospital
★★★★ 4/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
300 Spruce St · (215) 230-7800 · Call to confirm hours
Pharmacy
480 N Main St · (215) 340-1983 · Call to confirm hours
Grocery
33 E State St · (267) 500-8005 · Call to confirm hours
Park
Boro Mill Hill Rd · Typically dawn to dusk
Place of worship

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 1 of 5
Long-stay residentspeople who live here 1 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 1 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating1★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased21.3%16.8%15.4%worse
Long-stay residents who lose too much weight5.4%6.2%5.4%typical
Long-stay residents with a catheter left in their bladder0.7%0.7%0.9%better
Long-stay residents with a urinary tract infection2.7%1.5%2.0%worse
Long-stay residents with depressive symptoms42.1%10.8%6.5%check this — see note marked dagger below the table
Long-stay residents who were physically restrained0.0%0.2%0.1%better
Long-stay residents with falls causing major injury5.8%3.1%3.3%worse
Long-stay residents whose ability to walk worsened25.7%17.0%16.1%worse
Long-stay residents on antianxiety or hypnotic medication28.9%20.0%18.9%worse
Long-stay residents given the seasonal flu vaccine87.0%93.5%95.3%typical
Long-stay residents with pressure ulcers2.4%4.8%4.7%better
Long-stay residents with worsening bladder/bowel control22.3%25.5%21.2%typical
Short-stay residents who newly got an antipsychotic medication0.0%1.4%1.4%better
Short-stay residents given the seasonal flu vaccine15.7%68.7%79.4%worse
Short-stay residents rehospitalized after admission19.0%22.5%22.6%better
Short-stay residents with an outpatient ER visit12.5%9.5%12.0%typical
Long-stay hospitalizations per 1,000 resident days1.931.621.67worse
Long-stay outpatient ER visits per 1,000 resident days1.781.181.80typical

This value is several times the typical-state benchmark. It can be real, or it can be a coding artifact in what the facility submitted. Weigh it against the inspection record above.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

41.1% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 50 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

41.1%U.S. median 51.5%
Got home and stayed home
10.8%U.S. median 10.7%
Went back to hospital
29.0%U.S. median 56.6%
Met the expected recovery
0.16U.S. median 0.31
Therapy hours / resident / day
0.05hours / resident / day
Physical therapy
0.10hours / resident / day
Occupational therapy
0.01hours / resident / day
Speech therapy

Met the expected recovery: 29.0% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 31 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.16 therapist hours per resident per day in 2026Q1 — more than 14% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 18% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF41.1%CMS range 28.6–54.851.5%Oct 2022–Sep 2024no different from U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF10.8%CMS range 7.4–15.610.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge29.0%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge19.4%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge32.3%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified87.3%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care settingnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay1.8%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened1.8%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization6.6%CMS range 3.6–12.47.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs0.901.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.86
RN hours/ resident / day
0.84
LPN hours/ resident / day
1.79
Aide hours/ resident / day
3.50
Total nurse hours/ resident / day
0.78
RN hoursweekends
49.0%
Total nursing turnover
50.0%
RN turnover

How full it usually is: this home is certified for 120 beds and averages 107.8 residents a day — about 90% occupied, or roughly 12 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.50 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.86 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 1.79 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.20 hrs/resident/day on weekends vs 3.62 on weekdays — 12% thinner on weekends. RN hours go from 0.89 to 0.78 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 49% is about the same as the national median of 45%. 1 administrator has left in the past year.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

4
deficiencies at the latest standard inspection (2024-09-26)
15
at the previous standard inspection (2023-10-04)

Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

This trend is not current. The most recent of these two inspections was over 2 years ago; the arrow describes what inspectors found then, not what the home is like now.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

50 citations, most serious first. The 12 most serious are shown; the remaining 38 are one tap away and print in full.

  • Immediate jeopardy · Jcited before2025-08-12 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, policy review, review of facility documentation, observation, and staff interviews, it was determined that the facility failed to provide necessary supervision to monitor a resident's whereabouts and prevent an elopement (unauthorized departure from the facility) by one of four sampled residents at risk for elopement. (Resident 1) This failure resulted in an Immediate Jeopardy situation. The incident has been identified as past non-compliance. Findings include:Review of the facility policy entitled, Elopement, last reviewed on July 1, 2025, revealed that staff was to monitor residents' whereabouts who were at risk for unsafe wandering and elopement. The policy further indicated that facility staff was to initiate the missing resident action plan if unable to locate a resident.Clinical record review revealed that Resident 1 was admitted to the facility on [DATE], and had diagnoses that included bipolar disorder, depression, and anxiety disorder. According to the Minimum Data Set…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Past Non-Compliance
  • Immediate jeopardy · Jcited before2024-07-01 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, policy review, observations, review of facility documentation, and staff interviews it was determined that the facility failed to provide necessary supervision to monitor a resident's whereabouts and prevent an elopement (unauthorized departure from the facility) by one of seven sampled residents. This failure resulted in an Immediate Jeopardy situation. (Resident 1) Additionally, the facility failed to keep the environment free of accident hazards on one of three nursing units. (First Floor) Findings include: Review of the facility policy entitled, Elopement - Overview, last reviewed on March 13, 2024, revealed that each resident was to be assessed for elopement risk when admitted and develop individualized interventions and communicate to staff. Staff was to review and revise the Interdisciplinary Plan of Care as needed. Clinical record review revealed that Resident 1 was admitted to the facility on [DATE], after a stay in a psychiatric facility and had diagnoses that included…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-05-21 · tag F0808 — failed to follow doctor-ordered diets — isolated
    Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, observation, and resident and staff interview, it was determined that the facility failed to ensure that a therapeutic diet was provided as recommended by a registered dietitian to one of 2 sampled residents on a therapeutic diet. (Resident 1) Findings include: Clinical record review revealed that Resident 1 had diagnoses that included heart failure, prediabetes, and anemia. The Minimum Data Set assessment dated [DATE], indicated that the resident was alert and oriented and was on a therapeutic diet. A review of a nutrition note dated April 24, 2026, revealed that the resident had requested double portions of protein. Review of the care plan revealed potential for nutritional problems related to anemia. The intervention was for staff to provide a double portion of protein. Review of the facility menu revealed that on May 21, 2026, the meal served at lunch was three ounces of ham, four ounces of cabbage, and a sweet potato. On May 21, 2026, at 12:30 p.m., Resident 1 was observed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-04-23 · tag F0568 — isolated
    Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on resident and staff interviews, it was determined that the facility failed to provide financial statements quarterly and upon request for five of eleven sampled residents who had active resident accounts. (Residents 2, 3, 5, 7, 11) Findings include: In interviews on April 23, 2026, between 11:00 a.m., and 3:00 p.m., Residents 2, 3, 5, 7, and 11 stated that they had resident accounts; however, they were unaware of any account activity and total balance because they had not received a quarterly statement to reflect activity in the account for the last three months. In an interview on April 23, 2026, at 3:30 p.m., the Administrator confirmed that quarterly statements were not provided to the above-named residents. 28 Pa. Code 201.18(b)(2)(3) Management.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-04-23 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on clinical record review and staff interview, it was determined that the facility failed to ensure that physicians' orders were implemented for one of eleven sampled residents. (Resident 7)Findings include: Review of the facility policy entitled, Medication Administration- General Guidelines, dated July 1, 2025, revealed that medications were to be administered as prescribed and the administration status of each ordered medication should be documented on the medication administration record (MAR) or the treatment administration record (TAR) if topical medications are used for treatment. Clinical record review revealed that Resident 7 had diagnoses that included heart failure, severe obesity, and chronic obstructed pulmonary disease (COPD). A physicians' orders dated November 6, 2025, directed staff to apply barrier cream to sacrum/buttocks area every shift for skin protection from incontinence. Review of Resident 7's TARs for March and April 2026, revealed no evidence that the barrier cream was applied on the day shift (7:00 a.m. To 3:00 p.m.) on March 18 and 22, 2026, and on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2026-03-16 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observation it was determined that the facility failed to maintain sanitary conditions in the kitchen.Findings include: Observation during the kitchen tour on March 16, 2026, at 1:30 p.m., revealed in the dishwashing machine area, there was an exposed ceiling with several missing tiles, and a black-like substance on the walls and ceiling surfaces. There were droplets of water above the exit door. There was an accumulation of a black substance below the dishwashing machine. 28 Pa. Code 201.18(b)(3) Management.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-03-16 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, resident interview, and staff interview, it was determined that the facility failed to provide care and services to maintain activities of daily living (showering) for one of six sampled residents. (Residents 4)Findings include: Clinical record review revealed that Resident 4 had diagnoses that included obesity, chronic kidney disease, and arthritis in both hips. Review of the Minimum Data Set assessment dated [DATE], revealed that the resident had no cognitive impairment, required substantial assistance from staff for showers, and was totally dependent on staff for shower transfers. Review of facility documentation revealed that the resident was to receive a shower on Tuesdays and Fridays on the evening shift. In an interview on January 20, 2026, at 12:05 p.m., Resident 4 stated, I haven't had a shower in a month. There was no documented evidence that Resident 4 received, was offered, or refused a shower during the previous 30 days. In an interview on February 12, 2026, at 3:15…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-03-16 · tag F0908 — failed to keep essential equipment working — isolated
    Keep all essential equipment working safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, facility documentation, and staff interview, it was determined that the facility failed to ensure mechanical equipment was maintained in a safe and operating condition in the kitchen and in the back hall elevator. Findings include: Observation during the kitchen tour on March 16, 2026, at 1:30 p.m., revealed a ventilation system above the dishwasher machine that had a broken fan that was not functioning. In an interview on March 16, 2026, at 1:40 p.m., the Director of Dining Services stated that the ventilation system has not been working for over three weeks. A review of facility documentation revealed that the facility notified the local Department of Health that the ventilation system was inoperable on February 13, 2026. There were no interventions implemented to prevent the compromised ventilation system from affecting food contact surfaces while awaiting repair. In an interview on March 16, 2026, at 3:00 p.m., the Administrator confirmed the ventilation system has not been working. Observation during the facility tour on March 16, 2026, at 2:10 p.m.,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2026-01-08 · tag F0584 — failed to keep a safe, clean, comfortable home — pattern
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, it was determined that the facility failed to provide a safe, clean, and comfortable environment on three of three nursing units. (First, Second, and Third Floors)Findings include: Observations on January 8, 2025, from 10:45 a.m. through 12:15 p.m. revealed the following: In the first-floor supervised bathing area, the floor was broken and cracked. The rubber baseboard molding around the shower partition panel was cracked and peeling. There was a black substance on the base and corner of the shower partition panel that separated the bathing area from the drying area. There were two stained ceiling tiles above the shower. In the second-floor supervised bathing area, there were two stained ceiling tiles above the shower. There were two holes in the wall above the sink. In resident room [ROOM NUMBER], the privacy curtain between beds 1 and 2 had orange and brown stains. In the third-floor supervised bathing area, the privacy curtain had brown stains along the entire bottom of the curtain.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-04-21 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, it was determined that the facility failed to ensure that medications/biologicals were securely stored in a medication or treatment cart on two of three nursing units. (Second and Third floor nursing units) Findings include: Observation on April 21, 2025, at 10:05 a.m., and again at 12:00 p.m., in resident room [ROOM NUMBER]-2, revealed two bottles of iodoform gauze (medicated fabric used in wound treatments), one opened bottle of normal saline solution (wound cleansing solution) without a cap, and a tube of anti-fungal cream on a bedside table in the corner of the room. Observation on April 21, 2025, at 10:41 a.m., and again at 12:20 p.m., on the second floor dining room revealed a box of Frosty Heat Lidocaine patches (medicated pain patch) on the window sill in the dining room. Observations on April 21, 2025, on the third floor nursing unit, from 10:05 a.m. through 11:55 a.m., revealed the treatment cart in the hallway was unlocked and unattended with a tube of medicated cream on top and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2025-03-12 · tag F0921 — failed to keep a safe, functional, sanitary building — widespread
    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation it was determined that the facility failed to provide a safe, sanitary, and comfortable environment on three of three nursing units. (First, Second, and Third Floor) Findings include: Observation on the First floor nursing unit on March 12, 2025, from 10:00 a.m. through 12:30 p.m. revealed the following: In room [ROOM NUMBER], the toilet would not flush. In room [ROOM NUMBER], the floor mat for bed 3 had a strong pervasive odor, the toilet would not flush. Observation on the Second floor nursing unit on March 12, 2025, from 12:40 p.m. through 2:00 p.m. revealed the following: There was a wheelchair outside the second floor conference room with a pool noodle covering the arm rest. In room [ROOM NUMBER], there were scattered black colored spots around the window, a hole in the wall above the window, stained ceiling tiles in the bathroom, and broken tile near the sink. In room [ROOM NUMBER], there was a hole in the wall behind bed 3, stained ceiling tiles in the bathroom, the raised toilet bar…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2025-02-05 · tag F0921 — failed to keep a safe, functional, sanitary building — widespread
    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, it was determined that the facility failed to provide a sanitary, functional, and comfortable environment for residents on one of three nursing units. (First Floor) Findings include: Observations on February 5, 2025, from 11:00 a.m through 12:20 p.m., on the First Floor nursing unit revealed the following environmental issues: In resident room [ROOM NUMBER], there was a large hole in the wall behind the toilet in the bathroom. There was a ceiling tile near the vent in the bathroom that was damaged. There were stained and missing floor tiles throughout the bathroom floor. The floor tiles around the bottom of the toilet and under the sink were stained. The toilet bowl was soiled. There was a bath tub in the bathroom of room [ROOM NUMBER] that had a basin on top of it. The basin was filled with a bag of soiled linen. There was no paper towel holder in the bathroom. In resident room [ROOM NUMBER], there were two boxes of wound dressing pads, two gallon jugs of sterile water, a box of gloves, a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
Show the remaining 38 citations
  • Potential for harm · E2025-02-05 · tag F0919 — failed to provide a working call system — pattern
    Make sure that a working call system is available in each resident's bathroom and bathing area.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, resident interview, and staff interview, it was determined that the facility failed to provide a working call bell for four of six residents (Residents 1, 2, 5, 6) on one of three nursing units. (First Floor) Findings include: Clinical record review revealed that Resident 1 had diagnoses that included heart disease and diabetes. The Minimum Data Set (MDS) assessment dated [DATE], indicated that the resident was alert and oriented. Observation on February 5, 2025, at 11:00 a.m. through 12:15 p.m., revealed that the call light above resident room [ROOM NUMBER] was lit, but there was no audible alert. In an interview at 11:00 a.m., Resident 1 stated that his call bell did not work and that staff did not respond to the light because there was no sound. Clinical record review revealed that Resident 5 had diagnoses that included adult failure to thrive and diabetes. Review of nursing documentation dated February 1, 2025, indicated that the resident was alert and oriented and able to make his…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-02-05 · tag F0804 — failed to serve food at safe, palatable temperature — isolated
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, resident interview, staff interview, and results of a test tray audit, it was determined that the facility failed to ensure that residents were served food that was palatable and at acceptable temperatures on one of three nursing units (First Floor) for five of six sampled residents. (Residents 1, 2, 4, 5, 6) Findings include:. Observation on February 5, 2025, at 11:46 a.m., revealed that the food cart for the First Floor nursing unit left the kitchen at 11:46 a.m. and arrived on the nursing unit at 11:47 a.m. The cart sat in the dining room until 11:59 a.m., when staff began to distribute the food trays to residents. The last tray was served at 12:05 p.m., 18 minutes after the food cart had arrived on the nursing unit. At that time, the temperatures of the food on the tray were as follow: The main entree of penne pasta and [NAME] sauce was 122 degrees Fahrenheit. The chef's blend vegetables that included broccoli and carrots was 100 degrees Fahrenheit. The main entree and the vegetables…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2024-09-26 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and staff interview, it was determined that the facility failed to maintain sanitary conditions and functional equipment in the dietary department. Findings include: Observation of the dietary department on September 24, 2024, at 9:40 a.m., revealed the following: There were two sets of convection ovens. The first set of convection ovens was soiled on the inside of the doors and on the bottoms of the ovens. There was splattered, dark grease on the racks and on the inside of the doors of the ovens. In addition, the oven doors were rusted in the middle which made the doors difficult to close all the way. The second set of convection ovens was not operational. Observation of the range top stove revealed that there were only three of six burners on top of the stove that were functional. There was a black substance splattered and stained on the backsplash behind the range. In addition, both bottom ovens were not operational. In an interview at this time, the Director of Dietary stated that the second set of convection ovens did not work and that both of the bottom…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-09-26 · tag F0607 — failed to have anti-abuse policies — isolated
    Develop and implement policies and procedures to prevent abuse, neglect, and theft.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on a review of facility policy, review of employee files, and staff interview, it was determined that the facility failed to conduct required criminal background checks in a timely manner prior to employment for three of five newly hired employees. (Employees 3, 4, 5) Findings include: Review of the facility policy entitled, Abuse Neglect Exploitation Mistreatment, and Misappropriation of Property Prevention, last reviewed September 5, 2024, revealed that the facility was to screen and train employees on the prevention, identification, investigation, and reporting of abuse, neglect, mistreatment, and misappropriation of property, to include the use of physical and chemical restraints. The procedure was for the faciltiy, prior to employment, to screen potential employees for a history of abuse, neglect, or mistreating residents. This included attempts to obtain information from previous employers and checking with the appropriate licensing boards and registries. Review of employee files revealed the following background checks that were not completed prior to employment:…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-09-26 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on clinical record review and staff interview, it was determined that the facility failed to ensure that the Minimum Data Set (MDS) assessment was complete to accurately reflect the current status of one of 22 sampled residents. (Resident 7) Findings include: Clinical record review revealed that Resident 7 had an indwelling urinary catheter that was discontinued on July 29, 2024. The MDS assessment, dated August 27, 2024, incorrectly indicated in Section H that the resident still had the indwelling urinary catheter during the previous seven days. In an interview on September 26, 2024, at 10:30 a.m., the Director of Nursing confirmed that Resident 7's MDS assessment was inaccurate.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-09-26 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review and staff interview, it was determined that the facility failed to develop a comprehensive care plan that addressed individual resident needs as identified in the comprehensive assessment for two of 22 sampled residents. (Resident's 7, 59) Findings include: Clinical record review revealed that Resident 7 was admitted to the facility on [DATE], and had diagnoses that included vascular dementia, kidney disease, and Crohn's disease (inflammatory bowel disease). The Minimum Data Set (MDS) Care Area Assessment (CAA) summary dated May 28, 2024, noted that the resident's urinary incontinence was to be addressed in the care plan. There was no evidence that interventions to address Resident's 7 urinary incontinence was included in the current care plan. Clinical record review revealed that Resident 59 was admitted to the facility on [DATE], and had diagnoses that included heart failure and renal insufficiency (kidney disease). The MDS CAA summary dated August 5, 2024, noted that the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2024-08-05 · tag F0921 — failed to keep a safe, functional, sanitary building — widespread
    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, it was determined that the facility failed to provide a safe, sanitary, and comfortable environment on three of three nursing units. (First, Second, and Third Floor) Findings include: Observation on the first floor nursing unit on August 5, 2024, at 9:30 a.m., revealed the following: There were stained ceiling tiles above the nurses station. In room [ROOM NUMBER], the soap dispenser in the bathroom as broken. The wall adjacent to the shower door was chipped and the plaster was crumbling. In the shower room, the soap dispenser was broken off of the wall. There was a light without a cover and another light with a broken cover. Observation on the second floor nursing unit on August 5, 2024, at 10:12 a.m., 12:25 p.m., 2:25 p.m., and 3:50 p.m., revealed the following: In room [ROOM NUMBER], the hot water in the bathroom sink was not functioning. In room [ROOM NUMBER], the wall above the window was cracked. In room [ROOM NUMBER], there was hole in the wall under the sink. In room [ROOM NUMBER],…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-08-05 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on clinical record review, review of facility documentation, and staff interview, it was determined that the facility failed to provide adequate supervision to monitor a resident's whereabouts and prevent an elopement for one of four sampled residents. (Resident 8) Findings include: Clinical record review revealed that Resident 8 had diagnoses that included mood disorder, amnesia, bipolar disorder, and depression. Review of a facility incident report dated August 2, 2024, revealed that at 8:18 p.m., staff noted that the resident was not in his room. Further review of the clinical record revealed that staff documented that the resident had not been seen since before dinner and that his dinner meal tray remained in his room untouched. The facility was unable to locate the resident and was unaware of his location until the following day, August 3, 2024. In an interview on August 5, 2024, at 11:57 a.m. the Administrator confirmed that the facility was unable to locate the resident on August 2, 2024. In an interview on August 5, 2024, at 4:28 p.m. the Assistant Director of Nursing…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2024-07-01 · tag F0921 — failed to keep a safe, functional, sanitary building — widespread
    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation it was determined that the facility failed to provide a safe, sanitary, and comfortable environment on three of three nursing units. (First, Second, and Third Floor) Findings include: Observation on the First floor nursing unit on July 1, 2024, from 10:30 a.m. through 2:00 p.m. revealed the following: In the bathroom in room [ROOM NUMBER] there was brown spots on the ceiling tile frames, black marks on the wall behind the toilet, and white splash marks on the walls. In the bathroom in room [ROOM NUMBER] there was a ceiling tile with brown stains above the toilet. In room [ROOM NUMBER] there were towels on the floor under the air conditioning unit. There was dirt, debris, and two drink containers on the floor. In the bathroom the soap dispenser was broken off the wall, the ceiling tile above the toilet was stained brown, and the molding was missing from the wall on the left side of the toilet. In room [ROOM NUMBER] there were towels on floor under the air conditioning unit and holes in the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-07-01 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review and staff interview, it was determined that the facility failed to develop a comprehensive care plan that addressed individual resident needs as identified in the comprehensive assessment for three of seven sampled residents. (Residents 1, 2, and 3) Findings include: Clinical record review revealed that Resident 1 was admitted to the facility on [DATE], with diagnoses that included a traumatic brain injury and psychosis. According to an elopement risk evaluation completed on May 9, 2024, the resident was at risk for elopement (leaving the facility unsupervised) and needed interventions. According to the comprehensive care plan, the risk for elopement had not been added to the care plan until June 21, 2024. Clinical record review revealed that Resident 2 was admitted to the facility on [DATE], with diagnoses that included cerebral palsy and deafness. A Minimum Data Set (MDS) assessment completed on May 16, 2024, indicated that the resident was highly impaired with hearing.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-07-01 · tag F0835 — failed to run the facility competently — isolated
    Administer the facility in a manner that enables it to use its resources effectively and efficiently.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on facility documentation review and staff interview, it was determined that the Nursing Home Administrator and the Director of Nursing failed to effectively manage the facility regarding the elopement of a resident (Resident 1). This was identified as an Immediate Jeopardy situation for one of seven residents reviewed. Findings include: Review of the job description for the Administrator revealed that the Administrator is responsible for maintaining appropriate guidelines and and regulations to assure (sic) the highest degree of attention and care is provided to all residents. Essential job functions included: Ensures that the most current resident care policies .necessary to remain in compliance with required laws regulations and guidelines are available and followed, and Ensures that an adequate number of personnel are employed to met the needs of the residents and State requirements. Review of the job description for the Director of Nursing (DON) revealed that the DON is responsible for developing,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-04-29 · tag F0558 — failed to accommodate residents' needs and preferences — isolated
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and resident interview, it was determined that the facility failed to provide a reasonable accommodation of needs for one of seven sampled residents. (Resident 2) Findings include: Clinical record review revealed that Resident 2 had diagnoses that included multiple sclerosis, depression, and anxiety. Review of the care plan revealed that the resident was incontinent and staff were to keep her skin clean and dry. Further review of the care plan revealed that the resident required assistance from staff for activities of daily living. On April 29, 2024, at 10:48 a.m., Resident 2 was observed in bed. The resident stated that her brief needed to be changed, she had not received any care that morning, and that she would like assistance to get out of bed. The resident stated that staff were aware. Observation revealed that the resident did not receive staff assistance or care until 11:29 a.m. In an interview on April 29, 2024, at 1:50 p.m., Resident 2 confirmed that she waited over 40 minutes for her soiled brief to be changed and was not assisted out of bed or…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-01-04 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review and staff interview, it was determined that the facility failed to develop or review the care plan within seven days after the completion of the comprehensive assessment for four of eight sampled residents. (Residents 1, 2, 3, 4) Findings include: Clinical record review revealed that Resident 1 was admitted on [DATE], and had diagnoses that included anxiety and depression. The Quarterly Minimum Data Set (MDS) assessment was completed on December 22, 2023. There was a lack of documentation to support that the facility had conducted an interdisciplinary care plan meeting to review the care plan. Clinical record review revealed that Resident 2 was admitted on [DATE], and had diagnoses that included kidney failure and hypotension (low blood pressure). The admission MDS assessment was completed on December 22, 2023. There was a lack of documentation to support that the facility had conducted an interdisciplinary care plan meeting to develop the care plan. Clinical record review…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-12-26 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on clinical record review, it was determined that the facility failed to ensure that physician prescribed medications were provided timely to one of seven residents sample. ( Resident 6) Findings include: Clinical record review revealed that Resident R6 was admitted to the facility with diagnoses that included kidney disease and hyperkalemia (elevated potassium level). On December 11, 2023, a physician directed staff to administer an oral medication every other day (Veltassa) to lower elevated potassium levels. Review of the Medication Administration Record (MAR) for December 2023 revealed that the medication was not adminstered on December 18, 20, 22, 24, 2023 due to unavailability from the pharmacy. 28 Pa. Code 211.9 (a)(d) Pharmacy services. 28 Pa. Code 211.12(d)(1) (3)(5) Nursing services.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-10-23 · tag F0640 — pattern
    Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on review of the Resident Assessment Instrument Users Manual (RAI), clinical record review and staff interview, it was determined that the facility failed to complete Minimum Data Set (MDS) assessments in a timely manner for nine of ten sampled residents. (Residents 2, 3, 4, 5, 6, 7, 8, 9, 10) Findings include: Review of the Long Term Care Facility RAI User's Manual which provided instructions and guidelines for completing required MDS assessments, (federally mandated assessment tool), dated October 2019, revealed that significant change in status assessments, quarterly assessments, and admission assessments were to be completed no longer then 14 days after the Assessment Reference Date (ARD) which refers to the last day of the assessment observation period. Clinical record review revealed that Residents 2, 7, and 8, had quarterly MDS assessments noted as still in progress and had not yet been completed as per the time requirements. Clinical record review revealed that Residents 3, 4, 6. 9, and 10, had admission MDS assessments noted as still in progress and had not yet been…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2023-10-04 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on facility policy review, observation, and interview, it was determined that the facility failed to store food in a sanitary manner in the kitchen and on three of three nursing units. (First, Second, and Third floors) Findings include: Review of the facility policy entitled, Nourishment Rooms and Kichenettes, last reviewed August 31, 2023, revealed that containers of resident food would be labeled with the resident's name, room number, and date the item was placed in the refrigerator. Perishable items would be discarded after 72 hours. Observation of the kitchen on October 1, 2023, at 9:45 a.m., revealed a container of coleslaw in the refrigerator with a use by date of September 26, 2023. There was a black substance on the shelves in the refrigerator. There were three rubber spatulas with chipped rubber. There was an accumulation of dirt and various substances on the ledge over the stove top. There was an accumulation of a black substance on the deflector and inside wall of the ice machine. In an interview during the tour, dietary employee DE1 stated that ice in the machine…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-10-04 · tag F0684 — failed to provide proper treatment and quality of care — pattern
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on clinical record review and staff interview, it was determined that the facility failed to ensure that physicians' orders were implemented for five of 21 sampled residents. (Residents 3, 11, 29, 86, 288) Findings include: Clinical record review revealed that Resident 3 had diagnoses that included hypertension. A physician's order dated July 13, 2019, directed staff to administer a medication (lisinopril) once daily for hypertension. Staff were not to administer the medication if the resident's systolic blood pressure (SBP, the first measurement of blood pressure when the heart beats and the pressure is at it's highest) was less than 110 millimeters of mercury (mm/Hg). Review of Resident 3's medication administration records (MAR) revealed that staff administered the medication when the resident's SBP was less than 110 mm/Hg two times in August and two times in September of 2023. Clinical record review revealed that Resident 11 had diagnoses that included remission for psychoactive substance dependence, anxiety, depression, borderline personality disorder, and psychoactive…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-10-04 · tag F0921 — failed to keep a safe, functional, sanitary building — pattern
    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, it was determined that the facility failed to provide a safe, sanitary, and comfortable environment on three of three nursing units. (Nursing units 1, 2, and 3) Findings include: Observations throughout the facility at various times during all days of the survey revealed the following: A wall mounted fan at the nurse's station on the first floor had a heavy accumulation of dust and dirt. The first floor hallway was missing a ceiling tile over the oxygen storage room door and there were six stained ceiling tiles. Wall corners at the shower and opposite corner were marred and crumbled with significant dust on the floor. On October 1, 2023, there was no sheet on the mattress in room [ROOM NUMBER], and the resident was observed laying directly on the mattress. During the rest of the survey a sheet that did not fit was observed on the mattress and the resident was observed laying on exposed mattress. In the room [ROOM NUMBER] bathroom, there was a stained ceiling tile. The molding tile was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-10-04 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observation and interview, it was determined that the facility failed to provide services to promote a dignified dining experience in one of three dining rooms. (Third floor) Findings include: Observation of the lunch meal served in the third-floor dining room on October 1, 2023, at 11:45 a.m., revealed that Residents 2, 4, 47, 66, and 188 were served hot beverages in Styrofoam cups. In an interview during the observation period, Registered Nurse 1 stated that hot beverages are typically served in handled mugs. In an interview on October 2, 2023, at 12:52, the Director of Dining Services confirmed that the hot beverages should have been served in handled mugs, not Styrofoam cups. CFR 483.10(a)(1) Resident Rights Previously Cited 11/03/2022 28 Pa. Code 201.18(b)(3) Management.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-10-04 · tag F0553 — failed to let residents help plan their care — isolated
    Allow resident to participate in the development and implementation of his or her person-centered plan of care.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on clinical record review, resident interview, and staff interview, it was determined that the facility failed to ensure that the resident and/or the resident representative were offered the opportunity to participate in the development, review and/or revision of their care plan for four of 21 residents sampled (Resident 24, 31, 53, 86) Findings include: Clinical record review revealed that Resident 24 had diagnoses that included stroke and paralysis on one side of the body. The resident was identified as being alert and oriented and very capable of making needs known. The resident reported during a resident council meeting held on October 3, 2023, at 1:09 p.m., that he and his resident representative had not been offered the opportunity to be involved in the development and revision of his care plan. Review of the resident's clinical record revealed that the resident had a Minimum Data Set (MDS) assessment completed on April 5, 2023, and July 5, 2023. A care plan meeting should have been scheduled within seven days of these assessments. There was no documented evidence that…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-10-04 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, observation, and staff interview, it was determined that the facility failed to provide services to maintain adequate grooming and personal hygiene and assistance with transfer out of bed for four of six sampled residents who required assistance with activities of daily living. (Residents 3, 19, 86, 238) Findings include: Clinical record review revealed that Resident 3 had diagnoses that included paraplegia (paralysis of the lower body), anxiety, and depression. Review of the Minimum Data Set (MDS) assessment dated [DATE], indicated that the resident required extensive assistance from staff for personal hygiene. Review of the care plan revealed a problem for self-care deficit. The intervention was for staff to provide nail care as needed. Review of the Resident's bathing record revealed that the resident was bathed on September 30, 2023. On October 1, 2023, at 12:37 p.m., Resident 3 was observed in bed and her nails were long and discolored. In an interview at that time the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-10-04 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on clinical record review, observation, and interview, it was determined that the facility failed to provide interventions to prevent pressure ulcers for one of 21 sampled residents. (Resident 29) Findings include: Clinical record review revealed that Resident 29 had diagnoses that included chronic kidney disease, diabetes mellitus, chronic pain, and depression. A physician's order dated September 28, 2023, directed staff to provide a Roho cushion (a pressure reduction device) to the resident's chair when out of bed and during dialysis. On October 1, 2023, at 11:23 a.m., Resident 29 was observed in bed. There was a cushion on the resident's dresser. Resident 29 stated that the cushion was to be used while out of bed, at dialysis. Observation on October 2, 2023, at 11:26 a.m., revealed the cushion remained on Resident 29's dresser and the resident was not in the room. At 11:32 a.m., on the same date, Resident 29 was observed sitting in the chair at dialysis treatment. There was no cushion observed under the resident. During the same observation period, Registered Nurse 2 stated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-10-04 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observation and staff interview, it was determined that the facility failed to ensure that the environment remained free of accident hazards in two of three shower rooms. (1st floor shower room and 2nd floor shower room) Findings include: On all days of the survey, observations of the first floor shower room revealed that there was a bagged disposable razor on top of a box of gloves. Observations of the second floor shower room revealed that there was an unlocked cabinet that contained antiperspirant, skin/hair cleanser, a container of petroleum jelly, a resident's prescription blended topical cream, skin cream, vitamin A & D cream, shaving cream and a dirty electric razor with hair and debris on the razor head. In an interview on October 3, 2023, at 12:10 p.m., the Director of Nursing confirmed that there were four ambulatory residents that were cognitively impaired and had access to the potentially hazardous materials. CFR 483.25(d)(1)(2) Accidents. Previously cited 11/3/2022 28 Pa. Code 211.12(d)(1)(5) Nursing services.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-10-04 · tag F0692 — failed to prevent malnutrition and dehydration — isolated
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review and staff interview, it was determined that the facility failed to timely assess the nutritional status of two of three sampled residents at nutrition risk. (Residents 4, 29) Findings include: Review of the facility policy entitled, Weight Management, last reviewed August 31, 2023, revealed that a reweigh would be obtained for any weight change of plus or minus five pounds from the previous weight, unless other parameters were ordered by the physician. All reweighs would be obtained within 24 hours and were to be documented in the resident's record. Clinical record review revealed that Resident 4 had diagnoses that included depression, anemia, anxiety, dementia, and dysphagia. Review of the care plan revealed that the resident was at nutrition risk related to weight loss. On December 28, 2022, the resident weighed 261.6 pounds (lbs.), on January 2, 2023, the resident weighed 236.2 lbs., which reflected a 25.4 pound (lb.) (9.7%) weight loss. There was no evidence that a reweigh was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-10-04 · tag F0698 — failed to provide proper dialysis care — isolated
    Provide safe, appropriate dialysis care/services for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on policy review, clinical record review, and interview, it was determined that the facility failed to ensure that staff provided services consistent with professional standards of practice for one of three dialysis residents sampled. (Resident 86) Findings include: Review of the facility policy entitled, Obtaining Blood Pressures in Dialysis Residents, dated August 31, 2023, revealed that staff was not to take a blood pressure on a resident's arm where a chest wall catheter was present for access to provide dialysis. Clinical record review revealed that Resident 86 had diagnoses that included heart failure, kidney failure, and dependence on dialysis. The resident had a catheter inserted into the right chest wall for dialysis access and a physician order dated August 5, 2023, directing that staff was not to take blood pressure measurements in the resident's right arm. The care plan revealed that the resident was not to have blood pressures taken in the right arm. Review of Resident 86's blood pressure summary revealed that from August 5, 2023 through October 4, 2023, nursing…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-10-04 · tag F0757 — failed to avoid unnecessary drugs — isolated
    Ensure each resident’s drug regimen must be free from unnecessary drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, policy review, and staff interview, it was determined that the facility failed to adequately monitor residents on psychoactive medications for one of 21 sampled residents. (Resident 19) Findings include: Review of the facility policy entitled, Behavior Management, last reviewed August 31, 2023, revealed that staff was to assess and monitor a resident for abnormal involuntary movements and adverse side effects upon a new order for antipsychotic medication and every six months when on an antipsychotic medication. Clinical record review revealed that Resident 19 was admitted to the facility on [DATE], with diagnoses of schizophrenia and dysphagia (difficulty swallowing). On March 15, 2023, the physician ordered that the resident receive an antipsychotic medication (lorazepam). On July 5, 2023, the physician ordered that the resident receive an antipsychotic medication (haloperidol). The care plan revealed that the resident was to be monitored for adverse side effects related to the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-10-04 · tag F0758 — failed to limit and justify psychotropic drugs — isolated
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on clinical record review and staff interview, it was determined that the facility failed to ensure that a PRN (as needed) psychoactive medication was limited to 14 days unless the physician documented in the clinical record the rationale to extend the PRN for one of 21 sampled residents. (Resident 19) Additionally, the facility failed to ensure the a resident was free from unnecessary use of a psychotropic medication for one of 21 sampled residents. (Resident 4) Findings include: Clinical record review revealed that Resident 4 had diagnoses that included depression with psychotic symptoms, schizoaffective disorder, anxiety, paranoid personality disorder, restlessness and agitation, dementia, and post-traumatic stress disorder. A physician's order dated September 2, 2023, directed staff to administer Klonopin (also known as clonazepam, an antianxiety medication) 0.5 milligrams (mg) every eight hours as needed for anxiety. Review of a progress note dated September 19, 2023, revealed that the resident slept a lot after administration of the medication. The practitioner ordered…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2022-11-03 · tag F0921 — failed to keep a safe, functional, sanitary building — widespread
    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, it was determined that the facility failed to provide a safe, sanitary and comfortable environment on three of three nursing units. (Nursing units 1, 2 and 3) Findings include: Observation throughout the facility during all days of the survey revealed the following: Upon entrance into the main lobby of the building, there was a pervasive odor of urine throughout the lobby and the first floor nursing unit. There was a missing piece of baseboard in the hallway by the dining room door. There was a hole in the wall in room [ROOM NUMBER]. There were several strips of black tape on the floor in the shower area and no toilet paper holder. On the second floor nursing unit the hallway carpets were stained and worn. The resident room threshold strips were missing and there was thick dirt buildup in the gap between the hallway carpet and tile in rooms 207, 209, 212, 214, 215, 216, 217, and 219. The threshold strip in room [ROOM NUMBER] was cracked and broken. The wall across from the nursing station…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2022-11-03 · tag F0550 — failed to protect resident dignity and rights — pattern
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, staff and resident interview and observation, it was determined that the facility failed to ensure that residents were assisted with bathing in accordance with individual preference for five of 27 sampled residents. (Residents 19, 41, 56, 77, 82) In addition, the facility failed to ensure that the dietary menus were posted on three of three nursing units. (Nursing units 1, 2, 3) Findings include: Clinical record review revealed that Resident 19 had diagnoses that included major depression and right above the knee amputation. The Minimum Data Set (MDS) assessment dated [DATE], indicated that the resident was alert and oriented, was feeling down and required one person physical assistance with bathing. According to the care plan, the resident needed assistance with bathing. There was an intervention that staff set up and assist with transfers and grooming. Review of the bathing records revealed that the resident was scheduled to receive a shower on Mondays and Thursdays. There was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2022-11-03 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — pattern
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review and observation, it was determined that the facility failed to ensure that the resident's environment was free of accident hazards on two of three nursing units (Nursing units 2 and 3) and for four of four sampled residents who had behaviors. (Residents 9, 13, 30, 65) Findings include: Clinical record review revealed that Resident 9 had diagnoses of dementia with behavioral disturbance, anxiety, and bipolar disorder. The Minimum Data Set (MDS) assessment dated [DATE], indicated that the resident had memory impairment and required supervision to limited assistance with activities of daily living. On September 19, 2022, a nurse noted that the resident had poor short term memory and was able to ambulate independently. Clinical record review revealed that Resident 13 had diagnoses of dementia, schizophrenia and psychosis. The MDS assessment dated [DATE], indicated that the resident had memory impairment. A review of the care plan revealed the resident was at risk for yelling and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-11-03 · tag F0558 — failed to accommodate residents' needs and preferences — isolated
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review and resident and staff interview, it was determined that the facility failed to ensure that a call bell was accessible or functioning for three of 27 sampled residents. (Residents 42, 46, 82) Findings include: Clinical record review revealed that Resident 42 had diagnoses that included muscle weakness, gout, and respiratory failure. The Minimum Data Set (MDS) assessment dated [DATE], indicated that the resident was alert and oriented, and was dependent of staff assistance with activities of daily living. The ongoing care plan indicated that the resident was dependent on staff for assistance and at risk for falls and that the call bell should be kept within reach. On November 1, 2022, at 1:00 p.m., the resident's call bell was observed in between the bed rail and mattress. The resident stated that the call bell could not be reached where it was. On November 2, 2022, at 12:32 p.m., the resident's call bell was observed in between the bed rail and the mattress. The resident stated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-11-03 · tag F0698 — failed to provide proper dialysis care — isolated
    Provide safe, appropriate dialysis care/services for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on policy review, clinical record review, and interview it was determined that the facility failed to ensure that staff provided services consistent with professional standards of practice for two of three dialysis residents sampled. (Residents 6, 46) Findings include: Review of the facility policy entitled, Obtaining Blood Pressures in Dialysis Residents, dated December 28, 2021, revealed that staff was not to take a blood pressure on a resident's arm where a fistula or a right chest wall catheter was present for access to provide dialysis. If the blood pressure could not be taken in either arm, nursing staff was to obtain the blood pressure at the ankle level. Clinical record review revealed that Resident 6 had diagnoses that included diabetes, kidney failure and dependence on dialysis. The resident had a catheter inserted into the right chest wall and also had a left arm fistula for dialysis access and a physician order dated November 10, 2021, revealed that staff was not to take the resident's blood pressure in the right and left arm because of these devices. The ongoing…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-11-03 · tag F0806 — failed to honor food preferences — isolated
    Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, observation and resident and staff interview, it was determined that the faiclity failed to ensure that a resident was served preferred food items on their meal trays and ensure that the resident was aware of alternate meal items for one of 27 sampled residents. (Resident 19) Findings include: Review of the weekly menu revealed that lunch on November 1, 2022, was chicken francaise, angel hair pasta, herb roasted cauliflower and a frosted brownie. There was no alternate meal choice listed on the weekly menu. In an interview on November 1, 2022, at 12:30 p.m., the Director of Dietary stated that there is an alternate Bistro Menu that lists the alternates that are available to residents for all three meals on a daily basis. Clinical record review revealed that Resident 19 had diagnoses of end stage renal disease and dependence on dialysis. The Minimum Data Set assessment dated [DATE], indicated that the resident was alert and oriented and was independent with eating. On on November…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • No harm found · Ccited before2024-07-01 · tag F0732 — widespread
    Post nurse staffing information every day.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observation it was determined that the facility failed to post current nurse staffing information. Findings include: On July 1, 2024, at 9:15 a.m., nurse staffing information was observed posted in the lobby dated June 27, 2024. CFR 483.35(g) Nurse Staffing Information. Previously cited 10/4/23 28 Pa Code 201.18(b)(3) Management.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • No harm found · Ccited before2023-10-04 · tag F0732 — widespread
    Post nurse staffing information every day.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observation and interview, it was determined that the facility failed to post accurate and current nurse staffing information. Findings include: During a tour of the facility conducted on October 1, 2023, at 9:19 a.m., the staffing information that was posted in the lobby was dated for September 25, 2023. On October 4, 2023, at 10:30 a.m., the Nursing Home Administrator confirmed that incorrect staffing data was posted. 28 Pa. Code 201.18(b)(3) Management.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • No harm found · Bcited before2023-10-04 · tag F0814 — failed to dispose of garbage properly — pattern
    Dispose of garbage and refuse properly.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observation, it was determined that the facility failed to dispose of trash and refuse properly. Findings include: Observation of the dumpster area on October 1, 2023, at 10:25 a.m., revealed various items on the ground surrounding the dumpster, including the metal base to a rolling table, two plastic rolling carts, a wheeled desk chair, plastic cups, personal condiment containers, bags, plastic wrappers, plastic utensils, and an aluminim can. CFR 483.60(i) Food Safety Requirements. Previously cited 05/15/23 28 Pa. Code 201.18(b)(3) Management.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • No harm found · Bcited before2023-10-04 · tag F0908 — failed to keep essential equipment working — pattern
    Keep all essential equipment working safely.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observation, facility documentation review, and staff interview, it was determined that the facility failed to ensure mechanical equipment was in working order in the kitchen. Findings include: Observation during the kitchen tour on October 1, 2023, at 9:45 a.m., revealed a large accumulation of ice on the floor in the back of the freezer, as well as on the ceiling. Ice formations extended down from the under side of the fan. There was an accumulation of ice and condensation on two boxes of vanilla shakes and a box of pepperoni. There was a large accumulation of freezer burn on a bucket of veal stock. In an interview on October 2, 2023, at 12:52 p.m., the Director of Dining Services stated that the large accumulation of ice has been present in the freezer for three weeks. Review of a service report dated October 2, 2023, revealed that the water was not flowing properly from the drain pan to the floor and the drain line needed to be refit and insulated. 28 Pa. Code 201.18(b)(3)(e)(2.1) Management.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • No harm found · Ccited before2022-11-03 · tag F0814 — failed to dispose of garbage properly — widespread
    Dispose of garbage and refuse properly.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observation it was determined that the facility failed to properly contain refuse in a sanitary manner. Findings include: Observation on November 1, 2022, at 10:30 a.m., during the initial environmental tour, revealed a garbage dumpster that had the side plastic door wide open and there was an accumulation of trash and debris that included plastic bottles and used gloves around the dumpsters. 28 Pa Code. 201.14 (c) Responsibility of licensee.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$68,903 in federal fines across 3 penalties.

  • $9,113 — penalty dated 2025-08-12
  • $46,163 — penalty dated 2025-02-05
  • $13,627 — penalty dated 2024-07-01

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Part of a chain

This home belongs to LME FAMILY HOLDINGS — 15 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 1 of 52.1-1.1 vs chain
Health inspection 1 of 52.2-1.2 vs chain
Staffing 3 of 52.3+0.7 vs chain
Quality measures 1 of 52.9-1.9 vs chain
The other 14 homes this chain runs (chain average 2.1★, per CMS)

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleShareSince
HARBORVIEW HOLDINGS LLCOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST; OPERATIONAL/MANAGERIAL CONTROL100%since 05/14/2018
GLPADK LLCOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST20%since 05/14/2018
LAHASKY FAMILY TRUSTOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST40%since 05/14/2018
GUTMAN, LEIBELIndividual5% OR GREATER INDIRECT OWNERSHIP INTEREST; OPERATIONAL/MANAGERIAL CONTROL40%since 05/14/2018
FOX, DARRENIndividualW-2 MANAGING EMPLOYEEsince 05/14/2018

CMS files one row per role, so the 7 rows in the source record cover these 5 parties — each is shown once here with every role it holds. Nothing is omitted.

3 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$11.1M
Net patient revenuemost recent cost report
-16.9%
Operating marginrevenue minus expenses
$100K
Related-party expense1% of expenses
Who pays — share of resident-days
Medicaid 89%Medicare 5%Other / private 6%

About 89% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $100K paid to related parties (affiliated landlords or management companies) in its most recent cost report. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$401per resident / day
operating cost
$12,205per month
≈ monthly operating cost
$344per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in PA

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Pennsylvania Medicaid page.

Typical monthly cost in Pennsylvania
$11,954/mo
Nursing home (semi-private)
$13,688/mo
Nursing home (private)
$6,480/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 395277. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2024-09-26, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

What to do next