The Grand Rehabilitation And Nrsg At Guilderland
428 State Route 146, Altamont, NY 12009 · For profit - Limited Liability company · 127 certified beds · (518) 861-5141 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- CMS lists it as a Special Focus candidate — not on the watch list itself, but among the homes CMS is watching because of its recent inspection history
- it has a citation for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0609) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- inspectors cited 1 immediate-jeopardy problem — the most serious level
- a high number of inspection citations overall (56) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- the CMS record shows $40,937 in federal fines (most recent 2025-03-07)
- its independent health-inspection rating is low (1/5)
- its payroll-based staffing rating is low (1/5)
- its facility-reported quality-measure rating is low (2/5)
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 1 of 5 |
| StaffingFrom payroll records (PBJ) | 1 of 5 |
| Quality measuresSelf-reported by the facility | 2 of 5 |
Location & what’s nearby
Open in Google Maps ↗ · Directions ↗ · Larger map ↗
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 2 of 5 |
| Long-stay residentspeople who live here | 4 of 5 |
| Short-stay residentsrehab / post-hospital | 1 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 1 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 11.2% | 14.1% | 15.4% | better |
| Long-stay residents who lose too much weight | 3.8% | 5.8% | 5.4% | better |
| Long-stay residents with a catheter left in their bladder | 1.4% | 0.5% | 0.9% | worse |
| Long-stay residents with a urinary tract infection | 0.5% | 1.3% | 2.0% | better |
| Long-stay residents with depressive symptoms | 9.0% | 19.5% | 6.5% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents who were physically restrained | 0.0% | 0.2% | 0.1% | better |
| Long-stay residents with falls causing major injury | 1.6% | 3.1% | 3.3% | better |
| Long-stay residents whose ability to walk worsened | 6.9% | 12.5% | 16.1% | better |
| Long-stay residents on antianxiety or hypnotic medication | 12.3% | 13.2% | 18.9% | better |
| Long-stay residents given the seasonal flu vaccine | 93.4% | 95.3% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 4.5% | 6.5% | 4.7% | typical |
| Long-stay residents with worsening bladder/bowel control | 22.1% | 19.5% | 21.2% | typical |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 10.7% | 13.7% | 17.1% | better |
| Short-stay residents who newly got an antipsychotic medication | 2.6% | 1.2% | 1.4% | worse |
| Short-stay residents given the seasonal flu vaccine | 40.5% | 78.8% | 79.4% | worse |
| Short-stay residents rehospitalized after admission | 32.2% | 20.6% | 22.6% | worse |
| Short-stay residents with an outpatient ER visit | 23.3% | 9.6% | 12.0% | worse |
| Long-stay hospitalizations per 1,000 resident days | 2.76 | 1.70 | 1.67 | worse |
| Long-stay outpatient ER visits per 1,000 resident days | 2.85 | 1.36 | 1.80 | worse |
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
38.4% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — CMS rates that worse than the national rate. This is CMS’s risk-adjusted rate over 135 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 36.3% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 91 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.41 therapist hours per resident per day in 2026Q1 — more than 70% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 9% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 38.4%CMS range 30.1–47.3 | 51.5% | Oct 2022–Sep 2024 | worse than U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 9.8%CMS range 7.0–13.7 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 36.3% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 38.5% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 38.5% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 85.1% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | 100.0% | 100.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | 86.1% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 0.6% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 5.2% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 6.3%CMS range 4.3–9.5 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 1.22 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 127 beds and averages 119.8 residents a day — about 94% occupied, or roughly 7 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 2.91 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.39 is below the 0.55-hour RN benchmark and nurse-aide staffing of 1.49 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 2.47 hrs/resident/day on weekends vs 3.09 on weekdays — 20% thinner on weekends — a notable drop. RN hours go from 0.46 to 0.22 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 56% is about the same as the national median of 45%. 1 administrator has left in the past year.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
56 citations, most serious first. The 11 most serious are shown; the remaining 45 are one tap away and print in full.
- Immediate jeopardy · Jcited before2025-03-07 · tag F0760 — failed to prevent significant medication errors — isolatedEnsure that residents are free from significant medication errors.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record review, and interviews during a recertification and abbreviated survey (Case #'s NY00363829, NY00364424, and NY00347964), the facility failed to ensure residents were free of any significant medication errors for five (5) (Resident #s 12, 23, 47, 77, and 327) of 10 residents reviewed for medication administration. Specifically, (a.) Resident #47 was not administered 12 days-worth of psychiatric medication from 11/25/2024 to 12/06/2024. Over the 12 days, the resident decompensated psychiatrically, and on 11/29/2024 at 9:00 AM, the resident requested to be sent to the hospital. (b.) Resident #12 was not administered their antibiotics (medication to treat active infections) 10 of 20 times as prescribed. (c.) Resident #23 was not administered antibiotics as prescribed, receiving only four (4) of eight (8) doses prescribed. (d.) Resident #77 was not administered prescribed medication to lower their high potassium level on 12/21/2024 and did not receive the medication until 12/25/2024,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2025-03-07 · tag F0725 — failed to have enough nursing staff — widespreadProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interviews during a recertification and abbreviated survey (Case #NY00347964), the facility did not ensure the provision of sufficient nursing staff to assure resident safety and attain or maintain the highest practicable physical, mental, and psychosocial well-being of each resident throughout the facility. Specifically, the facility's minimum staffing levels were not met each day from 2/22/2025 through 3/06/2025 per facility assessment and New York State Nursing Home Minimum Staffing and Direct Resident Care. This is evidenced by: Upon entrance to the facility on 2/22/2025 there were 123 residents residing on 3 units. Nursing Homes are required by New York State Public Health Law and Regulations to meet minimum staffing standards. These minimum standards required every nursing home to maintain daily staffing hours equal to 3.5 hours of care per resident per day by a certified nurse aide, licensed practical nurse, or registered nurse. Of the 3.5 hours required, at least…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-03-07 · tag F0550 — failed to protect resident dignity and rights — patternHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interview during the recertification survey, the facility did not ensure each resident was treated with respect and dignity and cared for in a manner that promotes maintenance or enhancement of quality of life for two (2) (Resident #s 39 and 61) of 32 residents reviewed. Specifically, Resident #s 39 and 61 were not cared for in a manner that promoted maintenance or enhancement of quality of life by staff providing care. This is evidenced by: The Policy and Procedure titled, Resident Rights, reviewed 1/2025, documented employees would treat all residents with kindness, respect and dignity. Federal and state laws guaranteed certain basic rights to all residents in the facility. These rights included the resident's right to a dignified existence and be treated with respect, kindness, and dignity. The Policy and Procedure titled, Quality of Life - Dignity, reviewed 1/2025, documented each resident would be cared for in a manner that promoted and enhanced quality of life,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-03-07 · tag F0584 — failed to keep a safe, clean, comfortable home — patternHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review, and interviews conducted during the recertification and abbreviated survey (Case # NY00347964), the facility did not provide effective housekeeping and maintenance services on 3 (A, B, and C) of 3 resident units. Specifically, floors, walls, window blinds, ceilings, and dining tables were not clean or maintained and obnoxious odors were detected. This is evidenced by: During observations on 2/23/2025 at 1:52 PM, a urine and fecal odor was detected on the B-Wing corridor, an unwashed body odor was detected by room B13, and trash was found on the floor in room B19. During observations on 02/24/2025 from 9:45 AM through 11:39 AM: • Strong urine odors were detected in the corridor outside rooms A01 through A05 and rooms B14 through B19. • The ventilation grid by the emergency exit on the B-Wing was soiled with a heavy dust build-up. • Stained ceiling tiles were found in the corridor by the Activity Room, the C-Wing Soiled Utility room, the employee dining room, and rooms B22 and C21. • The floors were soiled with a brown build-up where the corridor…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-03-07 · tag F0656 — failed to write and follow a full care plan — patternDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interviews during the recertification and abbreviated survey (Case #NY00363829), the facility did not ensure that the development and implementation of comprehensive person-centered care plans included measurable objectives and timeframes to meet residents' medical, nursing, mental, and psychosocial needs for eight (8) (Residents #12, 20, 23, 37, 47, 53, 110, and #231) of 32 residents reviewed for comprehensive care plans. Specifically, (a.) for Resident #12, there was no care plan developed and implemented for urinary tract infection with antibiotic treatment, diagnosed on [DATE]. (b.) for Resident #20, there was no comprehensive care plan in place to address podiatry issues; (c.) for Resident #23, there was no care plan for the use of Lotrisone Cream for fungal skin rash; (d.) for Resident #37, the comprehensive care plan did not include cultural information and interventions for the resident; (e.) for Resident #47, the comprehensive care plan for antibiotics was initiated after…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-03-07 · tag F0657 — failed to keep the care plan current — patternDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record reviews and interviews during a recertification and abbreviated survey (Case #NY00363829) , the facility did not ensure comprehensive care plans were reviewed after each assessment and revised based on changing goals, preferences, and needs of the resident and in response to current interventions for eight (8) (Resident #'s 20, 23, 28, 47, 51, 84, 114, and 328) of 31 residents reviewed for comprehensive care plans. Specifically, for Resident #20, the care plan was revised to remove a medication that the resident was prescribed. Additionally, Resident #23's care plan for bladder incontinence with an intervention to monitor for signs and symptoms of urinary tract infection was not revised to include an infection diagnosed on [DATE]; Resident #28, the discharge planning care plan was not revised to reflect the resident's current status and goals; Resident #84, the impaired skin integrity care plan was not resolved after the wound was documented as healed in January 2025; Resident #114, the care plan…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-03-07 · tag F0684 — failed to provide proper treatment and quality of care — patternProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, observations, and interviews during the recertification survey and an abbreviated survey (Case #s NY00369042 and NY00363829), the facility did not ensure residents received treatment and care in accordance with professional standards of practice for five (5) (Resident #s 6, 14, 20, 23, and 77) of 32 residents reviewed. Specifically, [a.] Resident #6 who was newly admitted on [DATE] with diagnoses of diabetes, was to have blood sugar checks 3 times a day, per discharge paperwork. The facility did not check the resident's blood sugar until 1/11/2025 at 4:55 PM; [b.] Resident #14's clothes and bedding were not changed effectively; [c.] Resident #20 did not receive proper footcare; and [d.] for Resident #s 23 and 77, vital signs ordered daily and for changes in condition were not obtained, and did not monitor the resident's condition. This is evidenced by: Cross-referenced to F635: admission Physician Orders for Immediate Care. The facility Policy and Procedure titled, Change in a Resident's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-03-07 · tag F0711 — patternEnsure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interviews during the recertification and abbreviated survey (Case # NY00363829), the facility did not ensure the physician reviewed the resident's total program of care, including medications and treatments, at each visit for 2 (Resident #s 23 and 77) of 3 residents reviewed. Specifically, Resident #23 was ordered a topical medication for fungal infection that did not indicate where the medication was to be applied and/or the duration of use. For Resident #77, the provider did not evaluate a high potassium level on 12/17/2024, when the result was reported, and on 12/18/2024, when the provider saw the resident. This is evidenced by: Cross-referenced to F554: Resident Self-Administer Medications - Clinically Appropriate Cross-referenced to F760: Residents are Free of Significant Medication Errors Cross-referenced to F773: Laboratory Services Physician Order/Notify of Results Resident #23 Resident #23 was admitted to the facility with diagnoses of chronic obstructive pulmonary disease (a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-03-07 · tag F0837 — patternEstablish a governing body that is legally responsible for establishing and implementing policies for managing and operating the facility and appoints a properly licensed administrator responsible for managing the facility.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review, and interviews during the recertification and abbreviated survey (Case #s NY00343930, NY00347964, NY00354057, NY00363829, NY00364424, NY00364701, and NY00369042) , it was determined the facility and governing body failed to ensure that residents received appropriate quality of care by allowing the following deficient practices to exist, placing residents at risk for serious injury, serious harm, serious impairment, or death: F760: Residents are Free of Significant Medication Errors and F684 Quality of Care. Specifically, the facility's governing body did not ensure established policies regarding the management and operation of the facility were implemented. Subsequently, resident care was compromised. This is evidenced by: Facility was cited F760: Residents are Free of Significant Medication Errors Cross-referenced to F684: Quality of Care The undated document titled, Quality Assurance Performance Improvement Plan, documented the purpose of the Quality Assurance Performance Improvement Plan was to evaluate residents' experience of the services…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-03-07 · tag F0842 — failed to keep accurate, complete medical records — patternSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interviews conducted during a recertification survey, the facility did not ensure medical records were kept in accordance with accepted professional standards. Medical records were not complete and accurate for three of three units and two (2 ) (Resident #'s 23 and 53) of 31 residents. Specifically, (a.) narcotic count record books for 3 of 3 units were incomplete; (b.) Resident #23's documentation of vital signs was either incomplete or duplicated; and (c.) for Resident #53, wound care documentation was inaccurate. This is evidenced by: A review of the narcotic count record book for Unit A, there were no documented evidence of Nurses signatures for the following: - On-coming nurse on 2/04/2025 at 3:00 PM - Off-going nurse on 2/04/2025 at 11:00 PM - On-coming nurse on 2/07/2025 at 11:00 PM - Off-going nurse on 2/08/2025 at 7:00 AM - On-coming nurse on undated at 11:00 PM - Off-going nurse on 2/10/2025 at 7:00 AM - Off-going nurse on 2/11/2025 at 7:00 AM - On-coming nurse on 2/12/2025…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-03-07 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record reviews, and staff interviews during the recertification survey, the facility did not ensure infection prevention control practices were followed to help prevent the spread, development, and transmission of communicable diseases and infections for three (3) (Residents #s 110, 115, and 231) of 31 residents reviewed for infection control. Specifically for Residents #s 110, 115, and 231, the facility did not implement and maintain enhanced barrier precautions for residents with indwelling medical devices. This is evidenced by: The policy and procedure titled Barrier Enhanced Precautions reviewed 1/2025 documented nursing home resident with wounds and indwelling medical devices were at especially high risk for multi drug resistant organisms and the use of gown and gloves for high contact resident care activities was indicated. Resident #110 Resident #110 was admitted to the facility with the diagnoses of osteoarthritis (degenerative disease that worsens over time, often resulting in…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 45 citations
- Potential for harm · D2025-03-07 · tag F0554 — isolatedAllow residents to self-administer drugs if determined clinically appropriate.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interview, during the recertification survey, the facility did not ensure a resident was assessed by the interdisciplinary team to determine a resident's ability to safely administer their own medications if clinically appropriate for 1 (Resident #23) of 1 resident reviewed. Specifically, Resident #23 was observed with topical steroid cream in their room and there was no assessment in the medical record and/or physician order for the resident to self-administer the medication. This is evidenced by: Cross-referenced to F656: Develop/Implement Comprehensive Care Plan Cross-referenced to F711: Physician Visits - Review Care/Notes/Order Resident #23 was admitted with the diagnoses of chronic obstructive pulmonary disease (a chronic lung disease that cause progressive and irreversible damage to the airways in the lungs), acute on chronic systolic congestive heart failure (a sudden worsening of symptoms of a pre-existing condition of weakened heart muscles), and type 2 diabetes…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-03-07 · tag F0585 — failed to handle grievances — isolatedHonor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review conducted during a recertification survey, the facility did not ensure residents were aware of the grievance process. Specifically, (1.) grievance forms were not readily available to residents; (2.) residents did not have the option to file a grievance anonymously; and (3.) 12 of 12 residents present at the Resident Council meeting reported they did not know the process by which to file a grievance. This is evidenced by: The facility policy, Filing A Grievance/Complaint dated 11/2016, documented any resident or resident representative may file a grievances and/or complaint regarding care, treatment, staff members etc. without fear of retaliation. Grievances could be made orally or in writing. The facility had a designated Grievance Officer who investigated grievances and/or complaints. During the Resident Council meeting held on 2/24/2025 at 10:34 AM, residents present did not know how to file a grievance and were unsure who the Grievance Officer was. Residents stated they would bring concerns to the Resident Council President or the Activity's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-03-07 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interviews during a recertification survey, the facility did not ensure that all alleged violations involving abuse were reported immediately, or no later than 2 hours after the allegation was made for 2 (Residents #68 and #113) for 6 reviewed for abuse. Specifically, an allegation of a resident-to-resident altercation was reported by Resident #113 on 12/13/2024. The incident was not reported to the New York State Department of Health. This is evidenced by: The policy and procedure titled, Abuse Prevention Program/Abuse and Neglect - Clinical Protocol/Abuse Investigation and Reporting reviewed 1/2023 documented all reports of resident abuse, neglect, exploitation, misappropriation of resident property, mistreatment and/or injuries of unknown source (abuse) shall be promptly reported to local, state and .federal agencies (as defined by current regulations). Resident #68 was admitted to the facility with the diagnoses of Alzheimer's disease, osteoarthritis, and thrombocytopenia (a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-03-07 · tag F0623 — isolatedProvide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record review during a recertification survey, the facility did not ensure that written notification was sent to the resident, the resident's representative, and to the Office of State Long-Term Care Ombudsman of the resident's transfer or discharge for 2 (Residents #112 and 123) of 2 residents reviewed for hospitalization. Specifically, (a.) for Resident #112, written notification of transfer to the hospital was not provided to the Ombudsman for 3 out of 4 hospital admissions; (b.) for Resident #123, written notification of transfer was not provided to the resident, the resident's representative, or the Ombudsman when the resident was admitted to the hospital from the facility on 12/27/2024 . This is evidenced by: The facility policy titled, Transfer or Discharge Notice revised on 10/2022, documented the resident and/or resident representative was to be notified in writing of the reason for the transfer or discharge, the effective date of transfer or discharge, location at which the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-03-07 · tag F0625 — isolatedNotify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interviews during the recertification survey, the facility did not ensure written notice of the facility's bed hold policy was provided to the resident and/or representative upon transfer to the hospital for 2 (Residents #112 and 123) of 2 residents reviewed for hospitalizations. Specifically, a written notice of the facility's bed hold policy was not provided to the resident and/or their representative upon discharge to the hospital. This is evidenced by: The facility policy titled, Bed-Holds and Returns, dated 1/2022, documented residents or resident representatives would be informed in writing of the bed hold and return policy prior to transfers and therapeutic leave. Resident #112 Resident #112 was admitted to the facility with diagnoses of metabolic encephalopathy (a change in how your brain works due to an underlying condition), type 2 diabetes (a chronic condition characterized by insulin resistance and high blood sugar levels), and end stage renal disease (the final stage of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-03-07 · tag F0645 — isolatedPASARR screening for Mental disorders or Intellectual Disabilities
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interviews during the recertification survey, the facility did not ensure that each resident was screened for a mental disorder or intellectual disability prior to admission for 1 (Resident #47) of 32 residents reviewed. Specifically, the Preadmission Screening and Resident Review (PASARR, New York State Department of Health form 695) did not identify Resident #47 as having a serious mental illness when indicated, and a Level II referral was not made. This is evidenced by: The Policy and Procedure titled, Preadmission Screening and Resident Review (PASARR), dated 9/2021, documented the admissions coordinator would obtain a Preadmission Screening and Resident Review for all new residents admitted to the facility and a Level II Screen when required. The admission coordinator and/or social worker would review the screen to ensure completion, and that placement was appropriate for the resident. When a Level II is required based on the screen, the admission coordinator would notify the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-03-07 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record reviews and interviews during the recertification survey , the facility did not ensure a resident with pressure ulcers received necessary treatment and services consistent with professional standards of practice, to promote healing, prevent infection, and prevent new ulcers from developing for one (1) (Resident #115) of three (3) residents reviewed. Specifically, for Resident #115, the wound care treatment ordered by provider not was followed. Specifically, on 2/11/2025, when the resident was assessed with a pressure on their left heel and on 2/18/2025, when the resident was seen by the wound care provider for further assessment of the wound. Additionally, the facility failed to ensure a care plan was developed timely and implemented to promote healing of the wound and to prevent infection. A care plan was not developed until 2/27/2025. This is evidenced by: Resident #115 was admitted to the facility with diagnoses of urinary tract infection, acute kidney failure and age-related physical…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-03-07 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record review, and interviews conducted during the recertification survey, the facility did not ensure that each resident received the necessary respiratory care and services that is in accordance with professional standards of practice, the comprehensive person-centered care plan and the residents' goals and preference for three (3) (Resident #'s 23, 51 and 231) of 5 residents reviewed for oxygen administration. Specifically, (a.) for Resident #s 23 and 231 who were ordered to have medications via nebulizer, the facility did not ensure documentation of nebulizer maintenance; and (b.) for Resident #51, supplemental oxygen was not provided as ordered by the physician. This is evidenced by: The Policy and Procedure titled, Nebulizer Treatment and Maintenance, effective 1/2025, documented to ensure safe and effective use of the nebulizer for medication administration, all staff and caregivers must follow proper procedures for its operation, cleaning, and maintenance. Regular maintenance of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-03-07 · tag F0698 — failed to provide proper dialysis care — isolatedProvide safe, appropriate dialysis care/services for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record review, and interviews during a recertification and abbreviated survey (Case # NY00347964), the facility did not ensure that residents who required dialysis received such services, consistent with professional standards of practice, for two (2) (Resident #s 11, and 110) of 3 residents reviewed for dialysis. Specifically, (a) the facility did not ensure nursing consistently completed, reviewed, and logged dialysis communication sheets for Resident #110 on between 2/18/2025 and 2/26/2025; (b) for Resident #11, there was no ongoing communication and collaboration with the dialysis facility and ongoing assessments in January 2025 and February 2025. This is evidenced by: The facility policy titled, Dialysis, effective date 10/1997 and last revised 1/2024, documented that the facility shall seek to have a written agreement with all Dialysis Center providers who service residents in the facility. The facility would also maintain a communication log with the respective centers on all its…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-03-07 · tag F0726 — failed to have competent, trained nursing staff — isolatedEnsure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview during the recertification survey, the facility did not ensure licensed nurses and Certified Nurse Aides had the specific competencies and skills necessary to care for resident's need. Specifically, based on the facility assessment of required education, (a.) education records reviewed for Certified Nurse Aides #3 and #4 were incomplete; (b.) Licensed Practical Nurses #s 11 and 12 education were incomplete; (c.) Registered Nurse #4's education record was incomplete, and (d.) Registered Nurse #2 did not possess the knowledge needed to complete the tasks being assigned to their position. This is evidenced by: The Facility assessment dated [DATE], documented under Staff Training/Education, Competencies, and Skill Sets, All NA/R's (Nurse Aides/Resident Assistants) would receive at least 12 hours of Training per year - including all the mandatory trainings, along with basic ADL (Activities of Daily Living) care, dementia training, and areas of weakness as defined by annual…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-03-07 · tag F0759 — failed to keep medication error rate low — isolatedEnsure medication error rates are not 5 percent or greater.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interviews conducted during a recertification survey, the facility did not ensure that its medication error rate did not exceed 5% for two (2) (Resident #s 47, and 67) of 11 residents observed during a medication pass for a total of 30 observations. This resulted in a medication error rate of 6.87 percent. This is evidenced by: The Facility's Policy and Procedure titled, Administering Medication, effective date: 10/1997 and revised 1/2025, documented medications shall be administered in a safe and timely manner, and as prescribed. Additionally, it documented medications must be administered in accordance with the orders, including any required time frame; the individual administering medication must check the label three (3) times to verify the right resident, right medication, right dosage, right time and right method (route) of administration before giving the medication; the following information must be checked/verified for each resident prior to administering…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-03-07 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review, and interviews, conducted during the recertification survey, the facility did not ensure drugs and biologicals were stored in accordance with professional standards of practice. This was evident for 3 (Unit A cart 2, Unit B cart 2, and Unit C cart 1) of 6 carts reviewed and 5 of 6 narcotic logbooks. Specifically, (1) medication cart on Unit A cart 2 contained multiple stock medications that were not dated, 2 bottles of resident specific eye drops that were not dated, a bottle of insulin with no label indicating resident ownership or date opened, and a bottle of mediation which required a biohazard bag that was open loose in the cart; (2) the medication cart on Unit B cart 2 contained a stock medication that was not dated; (3) the medication cart on Unit C cart 1, contained an insulin pen for a resident that should have been in Unit C cart 2; and 5 of 6 Units Narcotic Count books did not have two licensed nurses signatures consistently between shifts. This is evidenced by: The Policy and Procedure titled, Administering Medications, last revised…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-03-07 · tag F0808 — failed to follow doctor-ordered diets — isolatedEnsure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review during the recertification survey, the facility did not ensure residents were provided a therapeutic diet as prescribed by a physician for one (1) (Resident #103) of 2 reviewed for diet consistencies. Specifically, Resident 103 did not receive the correct diet consistency per the physician order for meat during a lunch observation. The Policy and Procedure, Food Consistencies and Definitions, revised 3/2022, documented all diet modifications would print on the meal tickets. A regular diet was unrestricted. A chopped diet was foods that were nearly regular' textures, not including hard or crunchy foods. A chopped diet texture required the ability to chew and have tongue control. Foods should be softer and easy to break into pieces with a fork. Foods should be chopped, including tender vegetables such as broccoli and cauliflower. A ground diet consisted of foods that are moist and soft textured. Meats needed to be ground. On a pureed diet, food would be pureed to a cohesive, smooth texture without lumps. No bread products were…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-03-07 · tag F0812 — failed to store, cook, and serve food safely — isolatedProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review, and interviews during the recertification survey, the facility did not store, prepare, distribute and serve food in accordance with professional standards for food service safety. Specifically, food was not cooled properly, the automatic dishwashing machine was not functioning, a test kit for checking sanitizing solution was not available, and food temperature thermometer were not in calibration. This is evidenced by: During observations of the main kitchen on 02/23/2025 at 12:48 PM: • Purred vegetables stored in the walk-in refrigerator were 52 degrees Fahrenheit. During an interview on 2/23/2025 at 1:25 PM, cook #1 stated that they had prepared the purred vegetables yesterday (2/22/2025). • The final rinse of the automatic dishwashing machine was 150 degrees Fahrenheit, and the water pressure gauge was not functioning (water was steaming while the automatic dishwashing machine was in operation). The information placard attached to the dishwashing machine stated that the final rinse is to be 180 degrees Fahrenheit at 15 to 25 pounds per square…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-03-07 · tag F0814 — failed to dispose of garbage properly — isolatedDispose of garbage and refuse properly.
What the surveyor found here — the official record, unedited, may be distressing
Based on observation and interview during the recertification survey, the facility did not dispose of garbage and refuse properly. Specifically, dumpsters were not kept closed to prevent the harborage and feeding of pests. This is evidenced by: During observations on 2/23/2025 at 1:58 PM, the lid to the garbage dumpster was propped open with a broom handle; kitchen and housekeeping waste was found inside the dumpster. During an interview on 2/24/2025 at 11:13 AM, Administrator #1 stated that the dumpster should be kept closed and that they would review keeping the dumpster closed with their staff. 10 New York Codes, Rules, and Regulations 415.14(h)
- Potential for harm · E2025-03-07 · tag F0755 — failed to provide safe pharmacy services — patternProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview during the recertification survey and abbreviated survey (Case # NY00363829), the facility did not ensure that it provided pharmaceutical services (including procedures that assure the accurate acquiring, receiving, dispensing, and administering of all drugs and biologicals) to meet the needs of the residents for two (2) (Resident #s 47 and 77) of 5 residents reviewed. Specifically, [a.] for Resident #47 with diagnoses of schizophrenia, the facility did not ensure Clozapine (atypical antipsychotic) was available to administer on 11/25/2024 to 12/26/2024 and, [b.] for Resident #47, the facility did not ensure Lokelma was available on 12/21/2024, when ordered for a high potassium level. The resident did not receive the medication until 12/25/2024. This is evidenced by: Cross-referenced to F760: Residents are Free of Significant Medication Errors Resident #47 Resident #47 was admitted to the facility with diagnoses of schizophrenia (a mental condition characterized by thoughts…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-03-07 · tag F0770 — failed to provide lab services — isolatedProvide timely, quality laboratory services/tests to meet the needs of residents.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview during the recertification and abbreviated survey (Case #NY00363829), the facility did not ensure laboratory services were provided timely to meet the needs of the resident for 1 (Resident #77) of 3 residents reviewed. Specifically, Resident #77 [a.] provider ordered to have laboratory tests completed on 11/27/2024. The tests were not completed, and the provider was not notified; [b.] provider reordered the tests again on 12/03/2024. The tests were not completed, and the provider was not notified; and [c.] provider reordered the tests again on 12/06/2024 and the specimen was collected and resulted on 12/09/2024. This is evidenced by: Resident #77 Resident #77 was admitted to the facility with diagnoses of chronic kidney disease (longstanding disease of the kidneys leading to renal failure), cerebral infarction (stroke), and chronic obstructive pulmonary disease (a lung disease characterized by chronic respiratory symptoms). The Minimum Data Set (an assessment tool) dated 2/6/2025, documented the resident was cognitively intact, could be…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-03-07 · tag F0773 — isolatedProvide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview during the recertification survey, the facility did not promptly notify the ordering nurse practitioner of laboratory results that fall outside of clinical reference ranges for 1 (Resident #77) of 3 residents reviewed. Specifically, the facility did not promptly notify Nurse Practitioner #2 or the on-call provider of an abnormal laboratory result for Resident #77 on 12/17/2024 at 3:05 AM. This is evidenced by: Cross-referenced to F711: Physician Visits - Review Care/Notes/Order Resident #77 Resident #77 was admitted to the facility with diagnoses of chronic kidney disease, cerebral infarction (stroke), and chronic obstructive pulmonary disease (a lung disease characterized by chronic respiratory symptoms). The Minimum Data Set (an assessment tool) dated 2/06/2025, documented the resident was cognitively intact, could be understood, and understand others Physician Progress Note dated 12/13/2024 at 9:10 PM by Nurse Practitioner #4, documented they were notified by the facility to review laboratory results. Labs collected on 12/12/2024 had notable…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-01-30 · tag F0725 — failed to have enough nursing staff — patternProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, record review, and interviews conducted during the recertification survey from 1/22/2024 to 1/30/2024, the facility did not ensure the facility had sufficient nursing staff with the appropriate competencies and skills sets to provide nursing and related services to assure resident safety and attain or maintain the highest practicable physical, mental, and psychosocial well-being of each resident. Specifically, there was not sufficient staff to meet the needs of residents at any given time. This is evidenced by: The Facility Assessment, dated 7/27/2023, documented the facility capacity was 127 and the average daily census was 123-125. The Facility Assessment documented that based on the resident population and their needs for care and support, the facility's general approach to staffing to ensure there was sufficient staff to meet the needs of the residents at any given time were the following by position and ranges based on shift needs: -Nurse Aides- Day shift: 3-12; Evening shift: 3-9; Night shift: 3-6 -Licensed Nurses providing direct care- Day shift: 3-6;…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-01-30 · tag F0814 — failed to dispose of garbage properly — patternDispose of garbage and refuse properly.
What the surveyor found here — the official record, unedited, may be distressing
Based on observation during the recertification survey from 1/22/2024 to 1/30/2024, the facility did not dispose of garbage and refuse properly. Specifically, the facility did not ensure 2 of 3 trash bins were pest and rodent-proof by not fully closing trash bin lids and having damaged/broken lids, and garbage receptacles were not covered when being removed from the kitchen area to the dumpster by staff. This is evidenced by: During an observation on 1/25/2024 at 10:35 AM, the trash collection area was inspected. One of the trash bins, used for cardboard, had a damaged, broken lid and could not be closed entirely. One of the two trash bins used for refuse and garbage was left open, and the lid was flipped open to the back of the dumpster. At the time of observation, kitchen staff were removing a garbage receptacle from the kitchen to the dumpster. The kitchen staff did not cover the garbage receptacle and the receptacle was noted to be overflowing with garbage. Upon leaving the dumpster area, the opened bin was not closed by staff. 10 New York Codes, Rules and Regulations 415.14(h)
- Potential for harm · E2024-01-30 · tag F0867 — failed to act on quality-improvement findings — patternSet up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review and interviews during the recertification survey from 1/22/2024 to 1/30/2024, the facility did not ensure the Quality Assurance Performance Improvement Program developed and implemented appropriate plans of action to correct identified quality deficiencies, or regularly reviewed, analyzed, and acted on available data to make improvements. Specifically, the facility did not ensure that previously approved Plans of Correction for F-725, F-812, and F-880 cited during Recertification Surveys completed on 2/22/2018, 8/27/2019, and 8/23/2021 were implemented as indicated by the same deficiencies being issued on the current survey. This is evidenced by: The facility document titled, The Grand Rehabilitation and Nursing QAPI Plan, documented the Quality Assurance Steering Committee would monitor sustainability of systemic changes on a quarterly basis or more frequently as indicated. Compliance with established goals would be evaluated and the decision to continue, revise, or close the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-01-30 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review, and staff interviews during the recertification survey from 01/22/2024 to 01/30/2024, the facility did not ensure infection control practices and procedures were maintained to provide a safe and sanitary environment to help prevent the development and transmission of communicable diseases and infections. Specifically, (1.) a Certified Nursing Assistant and Licensed Practical Nurse did not perform hand hygiene between assisting residents with care; (2.) a Resident Assistant did not put on personal protective equipment when entering a transmission-based precaution room; (3.) soiled laundry was not removed and kept separate from clean laundry. Additionally, a resident's urinal was not emptied and soiled laundry was not removed from resident room. This is evidenced by: 1.) Hand Hygiene During an observation of Unit B on 1/22/2024 at 12:22 PM, a Licensed Practical Nurse was observed during medication administration coming out of a room wearing gloves, and once outside of the room, took their gloves off and did not sanitize hands prior to resuming…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-01-30 · tag F0577 — isolatedAllow residents to easily view the nursing home's survey results and communicate with advocate agencies.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and interview during the recertification survey from 1/22/2024 to 1/30/2024, the facility did not ensure that (1) the results of the most recent survey report and plan of correction of the facility was posted in a place readily accessible to residents, family members, and legal representatives of residents; and (2) did not ensure to post notice of the availability of such reports in areas of the facility that are prominent and accessible to the public. Specifically, the facility did not ensure that the residents and staff knew what the survey reports were and where they were located. This is evidenced by: During an observation on 1/22/2024 at 9:14 AM upon entrance to conference room, the survey team noted the Survey Results Binder on the conference room table. During a meeting with a group of 11 residents on 1/22/2024 at 2:30 PM, residents stated they did not know where State and/or Federal survey reports were located. During an observation on 1/22/2024 at 3:30 PM, surveyors were not able to locate State survey results on the units or at the front desk. During…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-01-30 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record review, and interviews conducted during the recertification survey from 1/22/2024 to 1/30/2024, the facility did not ensure that each resident received the necessary respiratory care and services that are in accordance with professional standards of practice, the resident's care plan and the resident's choice, for 1 (Resident #63) of 3 residents reviewed for oxygen administration. Specifically, for Resident #63, the facility did not ensure supplemental Oxygen was provided as ordered by the physician on 01/23/2024, 1/24/2023, 1/25/2023, and 1/29/2024. This is evidenced by: Resident #63 was admitted to the facility on [DATE] with diagnoses including heart failure, chronic obstructive pulmonary disease, and anemia. The Minimum Data Set (an assessment tool), dated 11/14/2023, assessed the resident as severely impaired cognitively and required assistance to complete activities of daily living. During observations on 01/23/2024 at 11:17 AM, the resident's oxygen concentrator was set at…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-01-30 · tag F0791 — failed to provide routine dental services — isolatedProvide or obtain dental services for each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interviews and record review during the recertification survey from 1/22/2024 to 1/30/2024, the facility did not ensure that residents requiring dental care were promptly referred for dental evaluation and care for 1 (Resident #65) of 3 residents reviewed for dental services. Specifically, for Resident #65, the facility did not assist the resident to make an appointment for emergency dental services as requested. This is evidenced by: A facility policy and procedure for Dental Services, with a revision date of 1/2024, documented that routine and emergency dental services were available to meet the resident's oral health services in accordance with the resident's assessment and plan of care. Social services representatives would assist residents with appointments, transportation arrangements, and for reimbursement of dental services under the state plan, if eligible. All dental services provided were recorded in the resident's medical record. Resident #65: Resident #65 was admitted to the facility with diagnoses of metabolic encephalopathy (a series of brain disorders not…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-01-30 · tag F0812 — failed to store, cook, and serve food safely — isolatedProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and interviews during the recertification survey from 1/22/2024 to 1/30/2024, the facility did not ensure food was stored, prepared, distributed, or served in accordance with professional standards for food service safety for the main kitchen. Specifically, infection control procedures were not followed in which facility staff did not wear hair restraints in the kitchen, no hairnets were available at the entrance to the kitchen, and three (3) of 3 refrigerators were not properly cleaned with dirt around the top seal of the appliance. This is evidenced by: During an observation on 1/22/2024 at 10:33 AM upon entrance to the main kitchen area, Food Service Manager #1 was not wearing any hair restraints. When the surveyor requested a hairnet, they stated that they needed to return to their office and retrieve some because there were no hairnets at the kitchen entrance. During an observation on 1/23/2024 at 10:39 AM, Food Service Manager #1 was in the kitchen area and was not wearing a hairnet. During an observation on 1/25/2024 at 10:35 AM, three (3) refrigerators…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-01-30 · tag F0623 — isolatedProvide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview during the recertification and abbreviated survey (Case #NY00329958) from 1/22/2024 to 01/30/2024, the facility did not ensure a copy of discharge notice was sent to a representative of the Office of the State Long-Term Care Ombudsman for 1 (Resident # 52) of 1 resident reviewed. Specifically, Resident #52 received a 30-day discharge termination notice on 11/7/2023, and a copy of the notice to a representative of the Office of the State Long-Term Care Ombudsman was not sent until 12/4/2023. This is evidenced by: Resident #52 was admitted on [DATE] with diagnoses of diabetes mellitus type 2, depression, and bladder cancer. The Minimum Data Set (an assessment tool), dated 11/2023, documented that the resident was able to understand, be understood by others, and was cognitively intact. The facility Notice of Transfer/Discharge policy dated 3/2018 documented the facility provided residents with a thirty (30) day written notice of an impending transfer or discharge. A…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2021-08-23 · tag F0584 — failed to keep a safe, clean, comfortable home — patternHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and staff interview during the recertification survey, the facility did not provide effective housekeeping and maintenance services. Specifically, the facility did not ensure that on 3 of 3 resident units and the core area, walls, ceilings, and floors were clean and/or in good repair. This is evidenced as follows. The A-Unit, B-Unit, C-Unit, and facility core area were inspected on 08/16/2021 at 8:22 AM, 08/19/2021 at 2:00 PM and 3:20 PM, and on 08/20/2021 at 12:21 PM. The corridor floor next to walls and next to door frames were soiled with dirt or old wax on the A-Unit, B-Unit, and C-Unit. The floors next to walls were soiled with dirt, dust, or old wax in 18 resident rooms (A2, A6, A10, A14, B6, B8, B11, B12, B16, B20, B21, C5, C6, C11, C13, C14, C16, and C18). The following rooms were soiled throughout with dirt or dust: A-Unit Maintenance Storage Area and Housekeeping room, B-Unit Maintenance Storage Area, C-Unit Maintenance Storage Area and Housekeeping room, core area Housekeeping room, Physical Therapy room storage closet, and nursing supply closet. Dead…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2021-08-23 · tag F0656 — failed to write and follow a full care plan — patternDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review and interview during the recertification and abbreviated survey (Case #'s NY00280730, NY00277981, NY00277350, NY00280475) the facility did not ensure comprehensive care plans (CCP) were developed and implemented for each resident consistent with the resident rights and that included measurable objectives and timeframes to meet a resident's medical, nursing and mental and psychosocial needs for 12 (Resident #'s 7, 20, 39, 43, 44, 57, 71, 72, 94, 95, 101 and #121) of 29 residents reviewed for Comprehensive Care Plans (CCPs). Specifically, for Resident #7, the facility did not ensure a CCP was developed to address the resident's behavior of picking at their arms causing multiple bruises and breaks in the skin; for Resident #20, did not ensure the resident's care plan for Dementia Care was person-centered to include and support the dementia care needs of the resident; for Resident #39, did not ensure the intervention on the CCP for Respiratory Care for oxygen use to be…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2021-08-23 · tag F0725 — failed to have enough nursing staff — patternProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews and record review during the recertification survey and abbreviated survey (Case #NY00273603 and #NY00277350), the facility did not ensure provision of sufficient nursing staff with the appropriate competencies and skills sets to provide nursing and related services to assure resident safety and attain or maintain the highest practicable physical, mental, and psychosocial well-being of each resident throughout the facility. Specifically, the facility did not ensure there was sufficient staff to meet the needs of residents at any given time and did not ensure the resident dignity was maintained; did not ensure residents on the B Unit, who were unable to carry out activities of daily living, received weekly showers and incontinence care to maintain good hygiene and consistently received assistance with eating; and for Resident #'s 67, 71 and #95 on the B Unit, staff assigned to resident care did not complete ADL documentation on the day, evening and night shifts on 8/15/2021 and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2021-08-23 · tag F0756 — failed to review each resident's drug regimen — patternEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview during the recertification survey, the facility did not ensure a policy was developed for the Monthly Medication Regimen Review (MRR) that included timeframes for the different steps in the process. Specifically, the facility did not ensure there were timeframes were established and documented in the policy for steps in the MRR process concerning actions the pharmacist and facility needed to take when an irregularity was identified. This is evidenced by: The Policy and Procedure titled Medication Therapy/Drug Regimen Review dated 1/2021, documented a drug regime review includes medication reconciliation, a review of all medications a resident is currently using and a review of the drug regimen to identify, and if possible, prevent potential clinically significant medication adverse consequences. The Medical Director and Consultant Pharmacist shall collaborate to address issues of medication prescribing and monitoring with the practitioners and staff. During an interview on 8/23/2021 at 2:17 PM, the Director of Nursing (DON) stated they were not…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2021-08-23 · tag F0761 — failed to label and store drugs safely — patternEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and interview during the recertification survey the facility did not maintain drugs and biologicals labeled in accordance with currently accepted professional standards and include the appropriate accessory and cautionary instructions on 3 (Unit A, Unit B, Unit C) of 3 nursing units inspected. Specifically, the facility did not ensure that medications designed for multiple administrations (insulins, inhalers and eye drops) located in three (Unit A Medication Cart #2, Unit B Medication Cart #2 and Unit C Medication Cart #2) of three medication carts, were labeled with the date they were opened. This is evidenced by: Unit C Medication Cart #2: On 8/19/2021 at 7:35 AM, the inspection of Unit C Medication Cart #2 revealed the following medications that were opened and were not labeled with the date they were opened: -Basaglar vial (insulin) -Novolog vial (insulin) -Humalog vial (insulin) -Trelegy inhaler -Symbicort inhaler -Two bottles of Bimtoprost eye drops -Timolol eye drops During an interview on 8/19/21 at 7:40 AM, Licensed Practical Nurse (LPN) #14 stated all…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2021-08-23 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and staff interview during the recertification survey, the facility did not store, prepare, distribute or serve food in accordance with professional standards for food service safety. Food preparation and serving areas and equipment are to be kept clean and in good repair, toxic materials are to be stored to preclude food contamination, and a test kit is to be provided to measure the parts per million (ppm) concentration of the solution used to sanitize equipment. Specifically, food contact equipment in the main kitchen and 3 of 3 resident unit nourishment stations were not clean and in good repair, toxic materials were not stored properly, and an accurate test kit was not provided. This is evidenced as follows. The main kitchen and the nourishment stations were inspected on 08/16/2021 at 7:23 AM. In the main kitchen, the table mixer, slicer, can opener and holder, bulk rice container, handwashing sink, ceiling lights, soiled linen receptacle, windows and heating unit behind…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2021-08-23 · tag F0813 — patternHave a policy regarding use and storage of foods brought to residents by family and other visitors.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review, and staff interview during the recertification survey, the facility did not ensure foods brought to residents is in accordance with adopted regulations. Specifically, the facility did not adhere to its established policy on food brought to residents and did not provide information for family and other visitors on safe food handling practices of food that they bring to residents. This is evidenced is as follows. The nursing unit nourishment station refrigerators were inspected on 08/16/2021 at 7:23 AM. On the B-Unit, cold cuts and cheese brought to Resident #95 were dated 08/07/2021. On the C-Unit, two food items brought to Resident #86 were not dated, and one food item brought to Resident #65 was not dated. The B-Unit Registered Nurse (RN) #1 stated in an interview on 08/16/2021 at 8:39 AM, that the holding period for food brought to residents is 3 days, and that the food brought to Resident #95 is outdated and should have been discarded 6 days ago. Certified Nursing Assistant #2 (CNA) assigned to the C-Unit, stated in an interview on 08/16/2021…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2021-08-23 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review during a recertification survey completed on 8/16/21, the facility did not maintain an infection prevention and control program designed to provide a safe, sanitary, and comfortable environment and to help prevent the development and transmission of communicable diseases, infections, and COVID-19 upon entry to, and within the facility. Specifically, a Licensed Practical Nurse and two Dietary Aides did not wear facemasks in accordance with Centers of Disease Control guidance, and a Certified Nurse Aide and a Licensed Practical Nurse wore their face masks in a manner that did not cover their nose and mouth. This was evidenced by: The CDC guidance updated 2/23/2021, titled Interim Infection Prevention and Control Recommendations for Healthcare Personnel During the Coronavirus Disease 2019 (COVID-19) Pandemic, documented: [Health Care Personnel] should wear well-fitting source control at all times while they are in the healthcare facility, including in break rooms or other spaces where they might encounter co-workers. Per such guidance,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2021-08-23 · tag F0925 — failed to control pests — patternMake sure there is a pest control program to prevent/deal with mice, insects, or other pests.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review, and staff interview during the recertification survey, the facility did not maintain a pest-free environment and an effective pest control program. Specifically, the facility did not maintain an adequate pest control program as evidenced by multiple sightings of rodent droppings. This is evidenced as follows. Observations on 08/16/2021 at 10:24 AM and at 10:57 AM, revealed rodent droppings in a cabinet where plastic silverware was stored in the A-Unit nourishment station, next to the floor below the main kitchen dishwashing machine, and the Minimum Data Set Co-ordinator's office. Additionally, the floor below the kitchen dishwashing machine was soiled with food particles. Record review of the pest-control service reports on 08/16/2021, revealed that the facility was treated at least monthly for rodents from February 2021 through August 2021. The reports state that the facility sighting logs did not report any rodent activity from staff, but a sweep of the kitchen was recommended in June 2021. Record review of the facility pest-control sighting…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2021-08-23 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review during a recertification survey, the facility did not ensure 2 (Resident #'s 67 and #117) of 2 residents were treated in a dignified manner. Specifically, for Resident #67, the facility did not ensure to the resident's dignity was maintained when incontinence care was not provided in a timely manner and for Resident #117, did not ensure staff responded to the resident's call bell and the resident's request for assistance to use the bathroom in a timely manner resulting with the resident lying in bed in a soiled brief. This is evidenced by: The Policy and Procedure (P&P) titled Quality of Life-Dignity dated 1/2021, documented each resident shall be cared for in a manner that promoted and enhanced quality of life, dignity, respect, and individuality. Demeaning practices and standards of care that compromised dignity were prohibited. Staff shall promote dignity and assist residents as needed by promptly responding to the resident's request for toileting assistance.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2021-08-23 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review, and interviews during a recertification survey the facility did not ensure that all alleged violations involving abuse, neglect, exploitation or mistreatment, including injuries of unknown source and misappropriation of resident property, are reported immediately, but not later than 2 hours after the allegation is made, if the events that cause the allegation involve abuse or result in serious bodily injury, or not later than 24 hours if the events that cause the allegation do not involve abuse and do not result in serious bodily injury, to the administrator of the facility and to other officials (including to the State Survey Agency and adult protective services where state law provides for jurisdiction in long-term care facilities) in accordance with State law through established procedures for one (Resident #71) of twenty-four residents reviewed. Specifically, for Resident #71, the facility did not ensure that an alleged incident involving a staff member being rough with the resident during care on 8/19/21 and reported to the nursing supervisor was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2021-08-23 · tag F0641 — isolatedEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview during a recertification survey, the facility did not ensure that resident assessments accurately reflected the resident's status for 4 (Resident #'s 11, 39, 95 and #101) of 29 resident assessments reviewed. Specifically, for Resident #11, the facility did not ensure the accuracy of the Minimum Data Set (MDS) when the MDS documented the resident received an anticoagulant (blood thinner) medication when an anticoagulant had not been prescribed for the resident; for Resident #'s 39 and #95, the facility did not ensure the MDSs accurately reflected that the residents received oxygen therapy; and for Resident #101, the facility did not ensure the MDS accurately reflected that the resident's teeth had caries (decay and crumbling of teeth). This is evidenced by: The Centers for Medicare & Medicaid Services' Long-Term Care Facility Resident Assessment Instrument 3.0 User's Manual, Chapter 1: Resident Assessment Instrument (RAI), documented an accurate assessment requires collecting…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2021-08-23 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review and interview during the recertification and abbreviated survey (Case #NY00277981), the facility did not ensure residents who were unable to carry out activities of daily living (ADLs) received the necessary services to maintain good nutrition, grooming, and personal and oral hygiene for 4 (Resident #'s 20, 71, 94, and #95) of 4 residents reviewed for ADL's. Specifically, for Resident #71, the facility did not ensure the resident received weekly showers, did not receive incontinence care for over 6 hours and did not receive consistent assistance with eating; for Resident #'s 20, 94 and #95, did not ensure the residents, who were unable to carry out activities of daily living, received weekly showers to maintain good personal hygiene; and for Resident #95, did not ensure nail care was provided. This is evidenced by: The Policy and Procedure (P&P) titled Resident ADL Updates, last revised 8/2020, documented resident ADL function would be evaluated by nursing upon…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2021-08-23 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview during a recertification survey on 8/16/2021, the facility did not ensure residents received treatment and care in accordance with professional standards of practice and the comprehensive person-centered care plan for 1 (Resident #124) of 1 resident reviewed for death. Specifically, the facility did not ensure Resident #124, who experienced an acute onset of gastrointestinal (GI) symptoms, including vomiting, diarrhea, abdominal pain with distention on the afternoon on 5/21/2021, was provided with treatment and care in accordance with professional standards. The resident expired in the facility on 5/22/2021 with a time of death at 8:20 AM. This was evidenced by: Resident #124: Resident #124 was admitted to the facility with the diagnoses of urinary tract infection, depression, and anxiety. The Minimum Data Set (MDS- an assessment tool) dated 3/29/2021, documented the resident had moderately impaired cognition, could understands others, and could make self-understood. The Policy & Procedure titled Change in a Resident's Condition or Status dated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2021-08-23 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, record review, and interviews during a recertification survey the facility did not ensure that a resident who needs respiratory care, including tracheostomy care and tracheal suctioning, is provided such care, consistent with professional standards of practice, the comprehensive person-centered care plan, and the residents' goals and preferences for 2 (Resident #39 and #95) of 2 residents reviewed for respiratory care. Specifically, for Resident #39 and Resident #95, the facility did not did not ensure physician orders for the oxygen flow rate and oxygen (O2) tubing changes were followed. This is evidenced by: The Policy and Procedure (P&P) titled Oxygen Administration dated 1/2021, documented the purpose of the procedure was to provide guidelines for safe oxygen administration. The P&P documented to verify there was a physician's order for the procedure and to review the physician's orders or facility protocol for oxygen administration, to review the resident's care plan to assess for any special needs of the resident, and to assemble the equipment and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2021-08-23 · tag F0757 — failed to avoid unnecessary drugs — isolatedEnsure each resident’s drug regimen must be free from unnecessary drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interviews, the facility did not ensure that each resident's drug regimen was free from unnecessary drugs, which was any drug used in excessive dose, for excessive duration, without adequate monitoring, without adequate indications for its use, or in the presence of adverse consequences which indicated the dose should be reduced or discontinued for 1 (Resident #57) of 5 resident reviewed for unnecessary medications. Specifically, the facility did not ensure a physician order for Lovenox injections (anticoagulant medication) was re-evaluated to include an intended stop date after the resident was seen by orthopedics and could weight bear as tolerated. This is evidenced by: Resident #57: Resident #57 was admitted to the facility with the diagnoses of pelvic fracture, pneumonia, and anxiety. The Minimum Data Set (MDS - an assessment tool) dated 7/12/2021 documented the resident was cognitively intact, could understand others and could make self understood. The Policy and Procedure (P&P) titled Medication Therapy/Drug Regimen Review dated 1/2021, documented…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2021-08-23 · tag F0760 — failed to prevent significant medication errors — isolatedEnsure that residents are free from significant medication errors.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interviews during a recertification survey and an abbreviated survey (Case # NY00279431) the facility did not ensure the residents were free from significant medication errors for 1 (Resident #427) of 1 resident. Specifically the facility did not ensure Resident #427 received prescribed medications. This was evidenced by: Resident #427 Resident #427 was admitted to the facility with diagnoses of human immunodeficiency virus disease, chronic respiratory failure with hypoxia, and schizoaffective disorder bipolar type. The Minimum Data Set (MDS - an assessment tool) dated 6/25/2021 documented the resident could understand and make self understood. The resident was cognitively intact. Resident # 427 was discharged from facility prior to the recertification survey. Physician orders read emitricitabine-tenofovir 200-25 mg give 1 tablet by mouth one time a day for antiviral dated 6/23/2021 and dolutegravir sodium 50 mg give 1 tablet by mouth one time a day for antivirals dated 6/23/2021. Review of electronic Medical Administration Record (eMAR) for June 2021 and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2021-08-23 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review and interviews during the recertification survey and abbreviated survey (Case #NY00280929), the facility did not maintain medical records in accordance with accepted professional standards and practices that are accurately documented and complete for 6 (Resident #'s 67, 71, 95, 101, 109, and #117) of 29 residents. Specifically, Resident #'s 67, 71, 95, and #117, the facility did not ensure daily Certified Nurse Aide (CNA) documentation of Activities of Daily Living (ADLs) care was complete and accurate; for Resident #95, did not ensure that documentation on the Treatment Administration Record (TAR) was accurate for physician ordered oxygen tubing changes; for Resident #101, did not ensure physician documentation was clear and legible; and for Resident #109, the facility did not ensure documentation of a change and condition in the leg cast for a fractured leg, instructions received by the Physician and the Director of Nursing (DON) and the transfer of the Resident to an…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
$40,937 in federal fines across 1 penalty.
- $40,937 — penalty dated 2025-03-07
Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.
Part of a chain
This home belongs to THE GRAND HEALTHCARE — 16 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 1 of 5 | 1.8 | -0.8 vs chain |
| Health inspection | 1 of 5 | 2.0 | -1.0 vs chain |
| Staffing | 1 of 5 | 2.1 | -1.1 vs chain |
| Quality measures | 2 of 5 | 2.1 | -0.1 vs chain |
The other 15 homes this chain runs (chain average 1.8★, per CMS)
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Share | Since |
|---|---|---|---|---|
| STRAUSS VENTURES LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST; ADP OF THE SNF | 98% | since 09/30/2025 |
| STRAUSS, JEREMY | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST; CORPORATE OFFICER; ADP OF THE SNF | 93% | since 08/31/2016 |
| HUNTER, MARC | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 09/08/2025 |
| JAGANATHAN, DAISY | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 08/01/2025 |
| STRAUSS, REBECCA | Individual | GENERAL PARTNERSHIP INTEREST | — | since 10/01/2021 |
CMS files one row per role, so the 10 rows in the source record cover these 5 parties — each is shown once here with every role it holds. Nothing is omitted.
1 organizational owner listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
About 74% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $400K paid to related parties (affiliated landlords or management companies) in its most recent cost report.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in NY
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the New York Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 335540. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-03-07, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.