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The Grand Rehabilitation And Nrsg At River Valley

140 Main Street, Poughkeepsie, NY 12601 · For profit - Corporation · 160 certified beds · (845) 454-7600 Medicare & Medicaid certified

Call the home — (845) 454-7600 Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse/neglect citation on record (F0600) — cited Feb 2025Resident-funds citation (F0568)1 Medicare payment denial
Insights

This home has serious findings on its record. Read them closely before you consider it.

In its favor
  • lower-than-typical staff turnover (25% vs 45% nationally) — better care continuity
Worth asking about
  • it has an abuse, neglect, or exploitation citation (F0600), cited Feb 2025
  • it has a citation for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0609) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • it has a citation for mishandling residents’ money or property (F0568)
  • a high number of inspection citations overall (28) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • its independent health-inspection rating is low (2/5)
  • its payroll-based staffing rating is low (2/5)
  • its facility-reported quality-measure rating is low (2/5)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

2/5
CMS overall
2 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 2 of 5
StaffingFrom payroll records (PBJ) 2 of 5
Quality measuresSelf-reported by the facility 2 of 5

Location & what’s nearby

Hospital
★★★ 3/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
7 Mansion St · (845) 418-3640 · Call to confirm hours
Pharmacy
City Drug0.4 mi
324 Main St · (845) 471-2320 · Call to confirm hours
Grocery
Pyramids 0.1 mi
196 Main St · (845) 232-5007 · Call to confirm hours
Park
12 Vassar St · (845) 663-6273 · Typically dawn to dusk
Place of worship
14 S Bridge St · (845) 471-5815

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 2 of 5
Long-stay residentspeople who live here 4 of 5
Short-stay residentsrehab / post-hospital 1 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating fell from 2 to 1 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating1★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased15.5%14.1%15.4%typical
Long-stay residents who lose too much weight3.7%5.8%5.4%better
Long-stay residents with a catheter left in their bladder1.1%0.5%0.9%worse
Long-stay residents with a urinary tract infection0.4%1.3%2.0%better
Long-stay residents with depressive symptoms23.6%19.5%6.5%worse than state — see note marked double-dagger below the table
Long-stay residents who were physically restrained0.0%0.2%0.1%better
Long-stay residents with falls causing major injury0.7%3.1%3.3%better
Long-stay residents whose ability to walk worsened15.0%12.5%16.1%typical
Long-stay residents on antianxiety or hypnotic medication15.7%13.2%18.9%better
Long-stay residents given the seasonal flu vaccine91.6%95.3%95.3%typical
Long-stay residents with pressure ulcers8.2%6.5%4.7%worse
Long-stay residents with worsening bladder/bowel control26.4%19.5%21.2%worse
Long-stay residents who got an antipsychotic medication — see the note below the table10.9%13.7%17.1%better
Short-stay residents who newly got an antipsychotic medication2.1%1.2%1.4%worse
Short-stay residents given the seasonal flu vaccine50.8%78.8%79.4%worse
Short-stay residents rehospitalized after admission21.3%20.6%22.6%typical
Short-stay residents with an outpatient ER visit11.3%9.6%12.0%typical
Long-stay hospitalizations per 1,000 resident days2.471.701.67worse
Long-stay outpatient ER visits per 1,000 resident days0.851.361.80better

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

35.0% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — CMS rates that worse than the national rate. This is CMS’s risk-adjusted rate over 182 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

35.0%U.S. median 51.5%
Got home and stayed home
10.9%U.S. median 10.7%
Went back to hospital
44.1%U.S. median 56.6%
Met the expected recovery
0.24U.S. median 0.31
Therapy hours / resident / day
0.14hours / resident / day
Physical therapy
0.08hours / resident / day
Occupational therapy
0.01hours / resident / day
Speech therapy

Met the expected recovery: 44.1% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 93 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.24 therapist hours per resident per day in 2026Q1 — more than 33% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 20% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF35.0%CMS range 28.8–43.251.5%Oct 2022–Sep 2024worse than U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF10.9%CMS range 8.0–14.510.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge44.1%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge38.7%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge40.9%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified98.7%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting94.7%100.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge94.7%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.7%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened2.7%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization8.7%CMS range 5.9–12.57.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs1.271.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.32
RN hours/ resident / day
0.94
LPN hours/ resident / day
1.91
Aide hours/ resident / day
3.16
Total nurse hours/ resident / day
0.15
RN hoursweekends
24.6%
Total nursing turnover
56.3%
RN turnover

How full it usually is: this home is certified for 160 beds and averages 152.9 residents a day — about 96% occupied, or roughly 7 beds typically open. It runs essentially full — expect a waiting list. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.16 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.32 is below the 0.55-hour RN benchmark and nurse-aide staffing of 1.91 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 2.57 hrs/resident/day on weekends vs 3.40 on weekdays — 25% thinner on weekends — a notable drop. RN hours go from 0.38 to 0.15 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 25% is below the national median of 45%.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

10
deficiencies at the latest standard inspection (2026-01-28)
3
at the previous standard inspection (2023-10-03)

Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

28 citations, most serious first. The 10 most serious are shown; the remaining 18 are one tap away and print in full.

  • Potential for harm · Dcited before2026-03-18 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations and interviews during the abbreviated survey (2725858) the facility failed to assure that medications were secure and inaccessible to unauthorized staff and residents. Specifically,1) on 3/3/2026 at 10:20am observed on unit 3 East a treatment cart left unlocked and unattended with Nystatin cream left on top of the cart. This cart was under the responsibility of Licensed Practical Nurse # 1. 2) On unit at 5 East at 11:00 am observed medication cart on the unit left unlocked and unattended; while Licensed Practical Nurse # 2 was passing medication to the resident in room [ROOM NUMBER].The findings include:Review of the facility's Security of Medication Cart policy dated 10/97 and last reviewed 1/25 documented it is the policy of the facility to have the medication cart secured during medication passes. The nurse must secure the medication cart during medication pass to prevent unauthorized entry. Medication carts must be securely locked at all times when out of the nurse's view.On 3/3/2026 at…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-03-18 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interviews and record review conducted during an abbreviated survey (2725858), the facility did not ensure infection prevention and control standards were maintained. Specifically, 1) on 3/2/2026 observed Certified Nurse Aide #1 not applying personal protective equipment to go into Resident # 2's room who had a contact precaution sign on the door. 2) On 3/3/2026 Observed Certified Nurse Aide #2 going into Resident # 3's room on droplet precaution with appropriate personal protective equipment, Certified Nurse Aide #2 exited the room wearing the mask in the hallway.Findings include:Review of the facility's infection control policy dated 8/17 and last reviewed on 1/2025 documented transmission-based precautions will be used whenever measures more stringent than standard precautions are needed to prevent the spread of infection.Review of the facility's Personal Protective Equipment for Healthcare Personnel dated 10/97 and last revised/reviewed 5/2025 documented it is the policy of the facility to utilize a variety of barriers, as appropriate, when working in the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2026-01-28 · tag F0568 — pattern
    Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review the facility did not ensure individual financial records were available to residents through quarterly statements. This was evident for (6) six residents (Residents #18, #103, #127, #140, #157, and #160) reviewed for personal funds. Specifically, there was no documented evidence Residents #18, #103, #127, #140, #157, and #160 were provided with quarterly statements for personal need accounts managed by the facility. The findings include:The policy titled Deposit of Resident Funds dated 01/2025 documented the resident was provided with a confidential quarterly statement of funds on deposit with the facility and activity since the previous statement.On 01/20/2026 at 12:26 PM, Resident #127 was interviewed and stated they did not know how much money was in their account and had not received an account statement in the past year.On 01/20/2026 at 2:12 PM, Resident #140 was interviewed and stated they had not received quarterly statements for their personal funds account managed by the facility.On 01/27/2026 at 11:58 AM, Resident #103 was interviewed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2026-01-28 · tag F0804 — failed to serve food at safe, palatable temperature — pattern
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and interviews conducted during the recertification survey from 01/20/2026 to 01/28/2026 the facility did not ensure residents were provided food and drink that was palatable, and at a safe and appetizing temperature. Specifically, due to food temperature complaints from residents at the resident council meeting on 01/21/2026 at 11:11AM a test tray temperature was taken of egg salad that had a holding temperature of 70 degrees Fahrenheit, and during the observation of a lunch meal service in the kitchen, the egg salad and yogurt temperatures were held at 58 degrees Fahrenheit. The findings include:According to the United Stated Food and Drug Administration food code, cold holding of cooked eggs and egg containing foods should be at 41 degrees Fahrenheit or below.During Resident Council meeting conducted 01/21/2026 at 11:11 AM multiple residents at the meeting voiced concerns about foods being overcooked, and undercooked and at times food did not arrive hot.During an observation on 01/23/2026 at 1:04 PM, the last lunch tray was served on the second floor, and the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-01-28 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and interview, the facility did not ensure food was stored and prepared in accordance with professional standards for food service safety. Specifically, 1) unlabeled foods were stored in the kitchen walk in refrigerator, freezer, and cooks prep counter 2) expired foods were stored in the walk-in refrigerator, emergency food supply, and Resident #5's personal refrigerator and 3) staff were observed not wearing beard nets while in the kitchen.The findings include: The policy last reviewed 01/2024 titled Food Receiving and Storage documented all foods stored in the refrigerator or freezer will be covered, labeled and dated ( use by date).The policy last reviewed 01/06/2026 titled Resident Personal Refrigerators documented staff will monitor and discard any expired or improperly stored items.The policy last revised 11/2020 titled Dress code/Professional Appearance Policy documented beards and mustaches must be neat and closely trimmed to a 1/4 of an inch, if longer a beard net is required.During the initial tour of the kitchen on 01/20/2026 at 9:16 AM with the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2026-01-28 · tag F0814 — failed to dispose of garbage properly — pattern
    Dispose of garbage and refuse properly.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review and interview the facility did not ensure proper disposal of garbage and refuse. Specifically, three (3) garbage/recycle dumpsters were left open and there were cardboard boxes spilling over the top of the dumpsters and litter on the ground around the dumpsters.The findings are:The policy titled Food-Related Garbage and Refuse Disposal reviewed 1/2024 documented outside dumpsters provided by garbage pickup services will be kept closed and free of surrounding litter. During an observation of the garbage area on 01/20/2026 at 10:14 AM with the acting Food Service Director, one (1) of three (3) dumpsters had the lid closed. The remaining two (2) dumpsters were open. There was observed litter on the ground including a plastic unused garbage bag, plastic straws, used blue and white plastic gloves, carboard, and spilled food. There was also a plastic bag full of garbage on the ground between the two (2) open dumpsters.During an observation of the garbage area on 01/22/2026 at 4:17 PM three (3) dumpster lids were open. The dumpster to the right was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-01-28 · tag F0582 — isolated
    Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review the facility did not ensure residents were informed of items and services the resident may be charged for and the amount charged for those items and services for (2) two of (3) three residents (Residents #13 and #157) reviewed for Beneficiary Notification. Specifically, there was no documented evidence the facility provided Resident #13 and Resident #157's representative with a Skilled Nursing Facility Advanced Beneficiary Notification informing them of the cost to continue receiving skilled services once their Medicare Part A coverage ended.The findings include:The facility list of residents discharged from Medicare Part A services (with benefit days remaining) from 07/20/2025 to 01/20/2026 documented Resident #13 was discharged from services on 09/30/2025, Resident #157 was discharged from services on 12/04/2025, and both Resident #13 and Resident # 157 remained in the facility after their Medicare Part A coverage ended.The Notice of Medicare Non-Coverage dated 09/25/2025 documented Resident #13's signature affirming notification the resident's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-01-28 · tag F0645 — isolated
    PASARR screening for Mental disorders or Intellectual Disabilities
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview the facility did not ensure the accuracy of the preadmission screening for 1 (one) of thirty-eight residents reviewed for preadmission screening. Specifically, on the preadmission screen for Resident #81, number 23 was marked yes indicating that Resident #81 had a serious mental illness. However, the categorical determinations, numbers 27 to 30, were not completed as instructed to determine if a level two screen was indicated. The findings included:The policy titled Preadmission Screening and Resident Review Requirements last reviewed 01/2025, documented all individuals applying for a new admission to the facility must be screened to identify serious mental illness or mental retardation/developmental disability per regulations. The admissions department will review the screen form completed by the referring entity to determine if the Level I review reflects the need for a Level II referral. If, after the resident is admitted , the social worker determines that a Level II determination was required and not done, the social worker will make Level…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-01-28 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview the facility did not ensure the comprehensive care plan was reviewed and revised by the interdisciplinary team after each assessment, including both the comprehensive and quarterly review assessments for (2) two (5) five residents (Resident #18, Resident # 157) reviewed for care planning. Specifically, 1) there was no documented evidence that Resident #18's comprehensive care plan was reviewed and/or revised with the quarterly Minimum Data Set completed on 8/25/2025 and 11/18/2025 and 2) there was no documented evidence that a care plan meeting was conducted between 09/2025 and 01/2026 for Resident #157. The findings are: The policy titled Care Plans, Comprehensive Person-Centered, last reviewed January 2025 documented the Interdisciplinary Team must review and update the care plan at least quarterly, in conjunction with the required quarterly Minimum Data Set Assessment. Resident #18 had diagnoses that included paroxysmal atrial fibrillation, type 2 diabetes mellitus and anemia. The 11/18/2025 Quarterly Minimum Data Set (assessment tool)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-01-28 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview, observation and record review the facility did not ensure the resident environment remains as free of accident hazards as is possible for one (1) of seven (7) residents (Resident # 54) reviewed for Accidents. Specifically, there was no documented evidence that hazards and risks were evaluated and analyzed and that care plan interventions were monitored for effectiveness and/or modified when necessary for Resident #54 who was observed in their room on 01/28/2026 with a lighter in their possession. Additionally, the 06/15/2025 Annual Minimum Data Set Assessment documented Resident #54 did not use tobacco.The findings include:The undated details of smoking policy documented residents would be evaluated on admission, quarterly, to determine if they are a smoker, non-smoker, and/or desire to smoke. Evaluation will also include smoking safety and understanding of policy. If a smoker the evaluation will include ability to smoke safely with or without supervision (per a completed smoking evaluation) and residents identified as smokers may not have or keep any smoking…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
Show the remaining 18 citations
  • Potential for harm · D2026-01-28 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record reviews and interviews conducted during the recertification survey from 1/20/2026 to 1/28/2026, the facility did not ensure specialized care needs for the provision of respiratory care in accordance with professional standards of practice for one (1) of one (1) residents (Resident #34) reviewed for respiratory care. Specifically, Resident #34 was administered oxygen without a medical order from 01/06/2026 to 01/22/2026.The findings include:The facility policy, Administering Medications last reviewed 1/2025 documents that medications must be administered in accordance with the orders, including any required time frame. The individual administering the medication must verify the right resident, right medication, right dosage, right time and right route of administration before giving the medication. The individual administering the medication must sign the resident's medication administrative record after giving each medication and before administering the next one. The facility…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-02-19 · tag F0730 — pattern
    Observe each nurse aide's job performance and give regular training.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on staff interviews and review of facility documentation conducted during the abbreviated (NY00371494, NY00364683) surveys, it was determined that the facility did not ensure that a performance review of every certified nurse aide was completed at least once every 12 months, and that each certified nurse aide received no less than twelve hours of in-service education per year. This was evident for 2 of 3 Certified Nurse Aides (#3, #5) reviewed for completion of performance evaluations and in-service education. Specifically, the facility did not ensure that Certified Nurse Aide #3 and #5 had a performance evaluation completed at least once every 12 months and received no less than twelve hours of in-service education per year. The findings are: The facility policy, In-service training program, Nurse Aide, reviewed January 2024 documented that the facility will complete a performance review of Nurse Aides at least every 12 months, in-service training will be based on the outcome of the annual performance reviews addressing weaknesses identified in the reviews, and annual in-…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-02-19 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview during an abbreviated survey (NY00364683), the facility did not ensure the resident's representative was informed of a significant change in the resident's physical status or a need to alter treatment significantly for 1 of 3 residents (Resident #2) reviewed for abuse. Specifically, Resident #2 was a victim of sexual abuse on 12/13/24 by Resident #3, and there was no documented evidence that Resident #2's representative was notified of the incident until 12/16/24. The findings are: The facility policy, Abuse Prevention Program reviewed 3/2024 documented the Administrator or Director of Nursing Services or designated person will keep the resident and his or her representative informed of the progress of the investigation. Resident #2 had diagnoses including unspecified dementia, anxiety, and muscle weakness. The 11/21/24 Quarterly Minimum Data Set (assessment tool) documented Resident #2 had severe cognitive impairment and required assistance with activities of daily living. The facility accident incident report dated 12/13/24 at 8:48 PM…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-02-19 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and review of facility documentation conducted during the abbreviated (NY00371494, NY00364683) surveys the facility did not ensure that residents were free from abuse. This was evident for 2 (Residents #1, #2) of 3 residents reviewed for abuse. Specifically, 1) Registered Nurse Supervisor observed Certified Nurse Aide #3 pushing Resident #1's arm, and 2) Resident #3 was observed by a Certified Nurse Aide touching Resident #2's breast. The findings are: The facility policy titled Abuse Prevention Program reviewed 3/2024 documented the residents have the right to be free from abuse and will be protected from abuse. It documented the Administrator or Director of Nursing Services, or designated person will keep the resident and his or her representative informed of the progress of the investigation. An alleged violation of abuse will be reported immediately, but not later than two hours if the alleged violation involves abuse or 24 hours if the alleged violation does not involve abuse. Resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-02-19 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interviews and review of facility documentation conducted during the abbreviated (NY00364683) survey, the facility did not ensure that all alleged violations involving abuse were reported immediately, but not later than 2 hours after the allegation was made to either the State Survey Agency or local law enforcement in accordance with State law through established procedures. This was evident for 2 of 3 residents (Residents #2, #3) reviewed for abuse. Specifically, Certified Nurse Aide # 2 observed Resident #3 touching Resident #2's breast on 12/13/24 at 8:48PM and the facility did not report the incident to the State Survey Agency until 12/14/24 at 3:59 PM, the facility also never notified law enforcement, although the facility could not rule out abuse. The Finding is: The Facility Policy, Abuse Prevention Program reviewed 3/2024 documented residents have the right to be free from abuse and will be protected from abuse. It documented the Administrator or Director of Nursing Services, or designated person will keep the resident and his or her representative informed of the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-02-19 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interviews during an abbreviated survey (NY00364683), the facility did not ensure the comprehensive care plan was reviewed and revised in a timely manner for 1 of 3 residents (Resident #2) reviewed for abuse. Specifically, Resident #2 was a victim of witnessed sexual abuse on 12/13/24, and there was no documented evidence of the care plan having been revised to reflect the abuse incident or any new intervention. The Findings are: The facility policy, Care planning - Interdisciplinary team, reviewed January 2024 documented the facility care planning interdisciplinary team is responsible for the development of an individualized comprehensive care plan for each resident. The interdisciplinary team must review and update the care plan when there has been a significant change in the resident's condition, when the desired outcome is not met, when the resident has been readmitted and at least quarterly. Resident #2 had diagnoses including unspecified dementia, anxiety, and muscle weakness. The 11/21/24 Quarterly Minimum Data Set (an assessment tool) documented…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-10-03 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, interviews, and record review conducted during the recertification survey 9/27/2023 - 10/3/2023, the facility did not ensure that food was stored, prepared, distributed, and served in accordance with professional standards for food safety. Specifically, 1) A dietary aide did not handle cleaned and sanitized dishware in a sanitary manner; 2) Equipment used for food service preparation, storage, and service was not maintained in a sanitary condition; 3) A cook did not properly sanitize a thermometer being used to check meal time food temperatures; 4) One dry storage room was being used to store dry foods and large quantities of multiple chemicals; 5) Cold foods temperatures were not maintained at 41 degrees Fahrenheit (F) or less. The findings are: The initial tour of the kitchen was conducted on 09/27/2023 between 9:50 AM and 11:50 AM with the Food Service Director (FSD) in attendance. The following were noted: 1) At 10:22 AM dietary aide (DA #1) was observed on the clean end of the dairy kitchen dishwasher using a gloved hand to push away water from the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-10-03 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review conducted during the recertification survey from 9/27/2023 to 10/3/2023, the facility did not ensure that all alleged violations involving abuse were reported timely for one (Residents #4) of two residents reviewed for abuse. Specifically, Resident #4 was observed in another resident's room inappropriately touching the other resident and the facility did not report the incident to the New York State Department of Health (NYSDOH). Findings include: Review of a facility policy and procedure (P&P) titled Abuse Prevention Program/Abuse and Neglect Clinical Protocol/Abuse investigation and reporting last reviewed 1/2023, documented sex abuse was non-consensual sexual contact of any type with a resident. All reports of resident abuse, neglect, exploitation, misappropriation of resident property, mistreatment and or injuries of unknown origin shall promptly report to local, state and federal agencies. All allegation of abuse neglect or mistreatment will be reported immediately but no later than 2 hours if the allegation involves abuse. Resident #4 had…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-10-03 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interviews conducted during the recertification and abbreviated surveys (NY00325065) from 9/27/2023-10/03/2023. The facility failed to ensure the safe and secure storage of medications, in accordance with currently accepted professional standards. Specifically, the registered nurse (RN) Supervisor #1 accepted and signed for thirty Oxycodone tablets (a narcotic pain medication) and placed the medication in the supervisor's office with one lock on the door and not a locked cabinet for narcotics. As a result, the medication went missing and was not found. Resident #59 had diagnoses including low back pain, Bipolar disorder and hypertension. The annual Minimum Data Set (MDS, an assessment tool) dated 8/23/2023 documented the resident had intact cognition and received pain medication daily. The Policy and Procedure titled Medication Controlled Substance revised 1/2023, documented the facility shall comply with all laws, regulations and other requirements related to handling, storage, disposal and documentation of controlled substances. The policy further…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-10-03 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review during a recertification survey the facility did not ensure that comprehensive care plans were reviewed and revised by the interdisciplinary team. This was identified for 1 of 6 residents (Resident # 59) reviewed for accidents. Specifically, Resident # 59 had a fall on 2/4/23 and a fall with injury on 2/28/23 and the Fall Care Plan was not revised. Findings include: Resident # 59 had diagnoses including arthritis, lymphedema, and peripheral neuropathy. The Annual Minimum Data Set (MDS-an assessment tool) dated 8/26/23, documented the resident's cognition was intact. Resident #59 needed limited assistance of one person for bed mobility, transfer, and toileting. The Accident/Incident (A/I) reports dated 2/4/23 and 2/28/23, documented Resident #59 falls when getting up to ambulate with their walker. The fall care plan created 10/7/19, documented the resident had an actual fall related to decreased mobility, depression, psychoactive drug use, and use of psychoactive drug use. It further documented the resident had an actual fall while…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2020-02-13 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review conducted during the most recent recertification survey and an abbreviated survey (Complaint #NY00237514), the facility did not ensure that the plan of care for each resident included the necessary person-centered interventions to address, when indicated, their needs related to respiratory care, activities of daily living, and the prevention of the development of pressure sores. This was evident for 1 of 2 resident (Resident #18) reviewed for respiratory care; 1 of 4 residents (Resident #121) reviewed for bowel and bladder incontinence and 1 of 5 residents (Resident #70) reviewed for pressure ulcer. Specifically, 1) the plan of care for Resident #18 was not implemented as planned regarding the use of oxygen and changing of the oxygen tubing, did not address what devices and number of people to use to assist the resident when being toileted, and did include measures to involve the resident in assisting with her toileting needs; and 2) the plan of care for Resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2020-02-13 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review conducted during the recertification survey, the facility did not ensure that the comprehensive care plan was revised for one resident (#39) reviewed for diabetes management. It was determined that the care plan was not updated to address the recent change of insulin administration from periodic insulin pen injections and fingersticks to an external continuous insulin pump with continuous blood glucose monitoring. The findings are: Resident # 39 was admitted to the facility 2/9/2019 with diagnoses of Type I diabetes, hypertension, and diabetic ketoacidosis with coma. MDS ( minimum data set, a resident assessment tool) quarterly assessment from 11/22/2019 documented the resident is cognitively intact and independent with bed transfers, supervision with ambulation in room and hall and supervision with dressing. The MDS further documented the resident had impairment of the right upper extremity. Review of progress notes dated 1/28/2020 documented that as a result of the right arm impairment an external Tslim X2 insulin pump and Dexcom…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2020-02-13 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review conducted during the recertification survey, the facility did not ensure that 1 of 4 residents reviewed for bowel and bladder incontinence was provided the necessary care to address bowel regularity. Specifically, the nursing staff did not implement the physician's orders to address the absence of bowel movements in at least three days. (Resident #4). The findings are: Resident #4 has diagnoses and conditions including; Hemiplegia following Cardiovascular Accident, Slow Transition Constipation, and Mixed Irritable Bowel Syndrome. According to the 8/13/19 admission Minimum Data Set (MDS; an assessment tool), the resident had a Brief Interview for Mental Status (BIMS) score of 15/15 which indicated the resident was cognitively intact. The Policy/Procedure for bowel protocol initiated 10/97 and revised 3/19 documented that as part of the initial assessment the staff and physician will help identify individuals with previously identified lower gastrointestinal conditions and symptoms. Examples of lower gastrointestinal tract conditions…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2020-02-13 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, interview and record review conducted during the recertification survey, the facility did not ensure that care and treatment were provided to prevent the development of pressure ulcers for 1 of 5 residents (Resident #70) reviewed for pressure ulcers. Specifically, there were no pressure relieving measures including off loading and the use of heel booties for a resident at risk for the development of pressure ulcers. The findings are: Resident #70 was admitted with diagnoses of Peripheral Vascular Disease, Diabetes Mellitus, Hemiplegia. According to the 7/7/19 Annual and 12/18/19 Quarterly Minimum Data Set (MDS: an assessment tool) revealed the resident had impaired cognition, required extensive assistance of 2 persons for bed mobility, had impairment of the unilateral upper and lower extremities, and was at risk for pressure ulcers. The 6/30/18 care plan for risk for impaired skin integrity noted the resident had muscle weakness hemiparesis status post Cerebral Vascular Accident, immobility and Peripheral Vascular Disease. The interventions included but were…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2020-02-13 · tag F0726 — failed to have competent, trained nursing staff — isolated
    Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews and record review, the facility did not ensure that staff demonstrated competency in providing necessary care to meet the needs of one resident reviewed for diabetes management. Specifically, staff were not provided education and competency review for the use of an insulin pump for 1 resident ( Resident #39 ). The findings are: Resident # 39 was admitted to the facility on [DATE] with diagnoses of Type I diabetes, hypertension and diabetic ketoacidosis with coma. The minimum data set (MDS; a resident asssessment tool) dated 11/22/2019 documented the resident is cognitively intact and independent with bed transfers, requires supervision with ambulation and supervision with dressing. The MDS further documented the resident had impairment of the right upper extremity. Review of the progress notes dated 1/28/2020 documented that as a result of the right arm impairment an external Tslim X2 insulin pump (device that measures blood glucose levels and automatically administers insulin…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2020-02-13 · tag F0759 — failed to keep medication error rate low — isolated
    Ensure medication error rates are not 5 percent or greater.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review conducted during the recertification survey, the facility did not ensure that the medication error rate did not exceed five percent for a total of 29 opportunities for error. This resulted in an error rate of 6.9%. The findings are: A medication pass observation was conducted on 2/12/2020 at 9:02 AM on the second-floor unit. The Licensed Practical Nurse (LPN #1) administered Docusate Sodium 100mg softgel and Cranberry 450 mg tablet oral from stock bottles to Resident #78. Review of the current physician's orders dated 1/16/2020 revealed an order for Docusate Sodium 1 capsule oral two times a day for constipation. The order did not specify the dosage to be given. The resident was given Cranberry 450 mg tablet which was not consistent with the physician's order that specified Cranberry Fruit 475 mg capsule oral daily for cystitis. Review of online literature, including multiple manufacturers of Docusate Sodium revealed the medication is available in several different doses, but not limited to 50mg and 100mg capsules. LPN #1 was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2020-02-13 · tag F0803 — failed to meet residents' dietary needs — isolated
    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review conducted during the recertification survey, it was determined that the facility did not ensure that residents received menu items listed on their meal tickets. Specifically, food and drink items were not provided according to each resident's personal preference. (Residents #7, #64 and #99). The findings are: Observation of the lunch meal on 2/11/20 at 12:50 PM revealed the meal ticket for Resident #7 indicated ground cut up apple cake. The tray did not include the apple cake. At the time of observation the resident stated she would like apple cake, and did not know why she did not receive it. Observation of the lunch meal on 2/11/20 at 12:45 PM revealed the meal ticket for Resident #64 indicated ground cut up diet apple cake, pudding 1/2 cup, and 6 oz thickened coffee. The tray contained apple sauce. The tray did not contain coffee, pudding or apple cake. At the time of observation the resident stated he would like apple cake and coffee. He further stated the staff never give him the coffee. Observation of the lunch meal on 2/7/20…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • No harm found · B2026-01-28 · tag F0641 — pattern
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation interview and record review during Recertification and Abbreviated Surveys (#723126) the facility did not ensure that the Minimum Data Set accurately reflected the resident status for two (2) of six (6) residents (Resident #162, and Resident #157) reviewed for general skin issues. Specifically, 1) the 09/29/2024 Minimum Data Set Assessment did not reflect documented refusal of care/s for Resident #162 and 2) Resident #157 had a chronic ulcer to the scalp, that was not reflected in the 11/28/2025 and 01/02/2026 Minimum Sata Set Assessments. The findings included: The policy titled Minimum Data Set Assessment Coordinator last reviewed 01/2024 documented a registered nurse shall be responsible for conducting and coordinating the development and completion of the resident assessment. Everyone who completes a portion of the assessment must certify the accuracy of that portion of the assessment by dating and signing the assessment and identifying each section completed. 1) Resident #162 had…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

No federal fines in the current CMS record. 1 Medicare payment denial on record.

  • Medicare payment denial — starting 2025-05-19 for 11 days

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Part of a chain

This home belongs to THE GRAND HEALTHCARE — 16 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 2 of 51.8+0.2 vs chain
Health inspection 2 of 52.0≈ chain avg
Staffing 2 of 52.1-0.1 vs chain
Quality measures 2 of 52.1-0.1 vs chain
The other 15 homes this chain runs (chain average 1.8★, per CMS)

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleShareSince
STRAUSS VENTURES LLCOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST; OPERATIONAL/MANAGERIAL CONTROL94%since 07/22/2016
STRAUSS, JEREMYIndividual5% OR GREATER INDIRECT OWNERSHIP INTEREST89%since 07/22/2016
ROGERS, ERICIndividualW-2 MANAGING EMPLOYEE; CORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROLsince 07/01/2018
STRAUSS, JONATHANIndividualCORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROLsince 07/22/2016

CMS files one row per role, so the 8 rows in the source record cover these 4 parties — each is shown once here with every role it holds. Nothing is omitted.

1 organizational owner listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$21.9M
Net patient revenuemost recent cost report
-5.8%
Operating marginrevenue minus expenses
$3.8M
Related-party expense16% of expenses
Who pays — share of resident-days
Medicaid 73%Medicare 16%Other / private 11%

About 73% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $3.8M paid to related parties — landlords or management companies under common ownership — equal to about 16% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$423per resident / day
operating cost
$12,865per month
≈ monthly operating cost
$400per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in NY

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the New York Medicaid page.

Typical monthly cost in New York
$15,528/mo
Nursing home (semi-private)
$16,729/mo
Nursing home (private)
$7,110/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 335827. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-01-28, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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