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The Grand Rehabilitation and Nursing At Pawling

9 Reservoir Road, Pawling, NY 12564 · For profit - Corporation · 122 certified beds · (845) 855-5700 Medicare & Medicaid certified

Call the home — (845) 855-5700 Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse/neglect citation on record (F0600) — cited Mar 20251 actual-harm citation$10,519 in federal fines
Insights

This home has serious findings on its record. Read them closely before you consider it.

Worth asking about
  • it has an abuse, neglect, or exploitation citation (F0600), cited Mar 2025
  • it has 1 actual-harm citation
  • a high number of inspection citations overall (27) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $10,519 in federal fines (most recent 2025-06-17)
  • its independent health-inspection rating is low (2/5)
  • its facility-reported quality-measure rating is low (2/5)
  • its last standard health inspection was over 3 years ago — the star rating may not reflect current conditions

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

2/5
CMS overall
2 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 2 of 5
StaffingFrom payroll records (PBJ) 3 of 5
Quality measuresSelf-reported by the facility 2 of 5

Location & what’s nearby

Hospital
★★★ 3/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
40 Charles Colman Blvd · (845) 855-9096 · Call to confirm hours
Pharmacy
26 E Main St · (845) 855-5100 · Call to confirm hours
Grocery
26 Charles Colman Blvd · (845) 289-0097 · Call to confirm hours
Park
2 Lakeside Dr · Typically dawn to dusk

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 2 of 5
Long-stay residentspeople who live here 4 of 5
Short-stay residentsrehab / post-hospital 1 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating fell from 2 to 1 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating1★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased13.6%14.1%15.4%better
Long-stay residents who lose too much weight6.9%5.8%5.4%worse
Long-stay residents with a catheter left in their bladder0.2%0.5%0.9%better
Long-stay residents with a urinary tract infection1.3%1.3%2.0%better
Long-stay residents with depressive symptoms3.0%19.5%6.5%better than state — see note marked double-dagger below the table
Long-stay residents who were physically restrained0.0%0.2%0.1%better
Long-stay residents with falls causing major injury4.3%3.1%3.3%worse
Long-stay residents whose ability to walk worsened10.4%12.5%16.1%better
Long-stay residents on antianxiety or hypnotic medication12.3%13.2%18.9%better
Long-stay residents given the seasonal flu vaccine95.2%95.3%95.3%typical
Long-stay residents with pressure ulcers5.5%6.5%4.7%worse
Long-stay residents with worsening bladder/bowel control16.9%19.5%21.2%better
Long-stay residents who got an antipsychotic medication — see the note below the table8.2%13.7%17.1%better
Short-stay residents who newly got an antipsychotic medication1.0%1.2%1.4%better
Short-stay residents given the seasonal flu vaccine57.4%78.8%79.4%worse
Short-stay residents rehospitalized after admission26.4%20.6%22.6%worse
Short-stay residents with an outpatient ER visit15.1%9.6%12.0%worse
Long-stay hospitalizations per 1,000 resident days2.111.701.67worse
Long-stay outpatient ER visits per 1,000 resident days2.031.361.80worse

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

35.5% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — CMS rates that worse than the national rate. This is CMS’s risk-adjusted rate over 254 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

35.5%U.S. median 51.5%
Got home and stayed home
9.6%U.S. median 10.7%
Went back to hospital
56.2%U.S. median 56.6%
Met the expected recovery
0.25U.S. median 0.31
Therapy hours / resident / day
0.10hours / resident / day
Physical therapy
0.11hours / resident / day
Occupational therapy
0.03hours / resident / day
Speech therapy

Met the expected recovery: 56.2% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 73 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.25 therapist hours per resident per day in 2026Q1 — more than 34% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 10% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF35.5%CMS range 29.5–41.551.5%Oct 2022–Sep 2024worse than U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF9.6%CMS range 7.0–12.110.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge56.2%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge53.4%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge45.2%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified99.2%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting100.0%100.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge100.0%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay1.6%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened0.8%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization9.2%CMS range 6.3–13.77.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs1.411.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.57
RN hours/ resident / day
1.06
LPN hours/ resident / day
1.82
Aide hours/ resident / day
3.45
Total nurse hours/ resident / day
0.26
RN hoursweekends
53.4%
Total nursing turnover
40.0%
RN turnover

How full it usually is: this home is certified for 122 beds and averages 109.8 residents a day — about 90% occupied, or roughly 12 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.45 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.57 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 1.82 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 2.99 hrs/resident/day on weekends vs 3.64 on weekdays — 18% thinner on weekends. RN hours go from 0.70 to 0.26 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 53% is about the same as the national median of 45%. 1 administrator has left in the past year.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

11
deficiencies at the latest standard inspection (2023-04-13)
2
at the previous standard inspection (2019-10-15)

Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

This trend is not current. The most recent of these two inspections was over 3 years ago; the arrow describes what inspectors found then, not what the home is like now.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

27 citations, most serious first. The 11 most serious are shown; the remaining 16 are one tap away and print in full.

  • Actual harm · Gcited before2025-06-17 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review and interviews during the recertification and abbreviated surveys (NY00351988), the facility failed to ensure residents received treatment and care in accordance with professional standards of practice for one (1) of four (4) residents (Resident #217) reviewed for pressure ulcers. Specifically, Resident #217 reported ongoing loose bowel movements and there was no documented evidence of clinical monitoring and collection of stool for Clostridium Difficile as planned in the 7/22/2024 Nurse Practitioner progress note, and no documented evidence that stool for Clostridium Difficile (a bacterium that causes an infection of the colon) and a Complete Blood Count/Comprehensive Metabolic Panel were collected as planned in the 7/24/2024 Nurse Practitioner progress note. Additionally, Docusate Sodium (stool softener) 100 milligrams was not held for loose stools as per physician order on 7/24/2024, 7/25/2024 and 7/27/2024. Subsequently Resident #217 was transferred to the hospital on 7/29/2024 due to lethargy and slurred speech and was admitted to the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2025-06-17 · tag F0725 — failed to have enough nursing staff — widespread
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interviews conducted during the Recertification and Abbreviated surveys (NY00339190) from 06/10/25 to 06/17/25, the facility did not ensure there was sufficient nursing staff to attain or maintain the highest practicable physical and psychosocial well-being of each resident. Specifically, the facility did not provide adequate nurse staffing per the Facility Assessment Staffing Plan to meet the needs of the residents on sixty-nine of ninety days reviewed. This was evidenced by the nurse staffing schedules dated April 26, 2024, May 7, 2024, December 1 through December 31, 2024, weekends from January 1, 2025 through March 31, 2025, and May 10-June 10, 2025. Additionally, residents expressed concerns that there were not enough nurse aides to provide them with necessary care and assistance, residents were observed in bed late into the day shift, and nursing staff expressed concerns about low staffing. The findings included: The July 2024 Facility Assessment Staffing Plan documented: Unit 100: Day shift: one (1) Licensed Practical Nurse Unit Manager, two (2)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-06-17 · tag F0677 — failed to help fully-dependent residents with daily care — pattern
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record reviews during the Recertification and Abbreviated Surveys (NY00339190, NY00364897, NY00368159, NY00372669, NY00377396, NY00356909, and NY00373290) from 6/10-6/17/2025, the facility did not ensure that residents unable to carry out activities of daily living received the necessary services to maintain grooming and personal hygiene for 9 of 9 residents (Residents #46, #14, #74, #216, #364, #214, #78, #314, #165, and 13) reviewed for Activities of Daily Living and 3 additional residents (Residents #61, 76, and 6) observed during the sufficient staffing task. Specifically, 1) Resident # 46 was not provided timely incontinence care and was not gotten out of bed daily. 2) Resident #14 was not provided consistent incontinence care and showers. 3) Resident #74 was observed with long dirty finger nails, clothes soiled with food and a noticeable urine odor. Additionally, Residents #78 and #13 were not showered as planned; Residents #214, #216, #165, #364 and #314's Certified…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-06-17 · tag F0584 — failed to keep a safe, clean, comfortable home — isolated
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review conducted during the recertification and abbreviated (NY00356909, NY00339190) surveys from 6/10/25 to 6/17/25, the facility did not ensure resident's right to a safe, clean, comfortable, and homelike environment. Specifically, 1) Maintenance Care Logs dated January 2024 to present documented more than five hundred (500) reports of television and television remote controls not working properly and many not repaired timely. Additionally, Resident #314's family reported during April and September 2024 visits Resident #314 did not have a functioning television in their room, and 2) the closet door in Resident #39's room had broken hinges which prevented proper attachment. The findings are: The Policy dated January 2025 titled Maintenance Service, documented the maintenance department is responsible for maintaining the buildings, grounds, and equipment in a safe and operable manner. During an interview on 06/10/25 at 11:51 AM, Resident #46 stated every time they…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-06-17 · tag F0585 — failed to handle grievances — isolated
    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review conducted during the recertification and abbreviated surveys (NY00364897) from 6/10/25 to 6/17/25, the facility did not ensure each resident's right to file a grievance and/or that prompt efforts were made to resolve a grievance for one of six residents (Resident #14) reviewed for Personal Property. Specifically, there was no documented evidence that a grievance was filed an investigation conducted and/or a grievance was resolved when Resident 14 reported to staff they were missing a bag that contained their license, gift cards, and some cash and multiple clothing items. The findings include: The Policy titled Grievances, complaints, and filing, which was revised in January 2025, documented residents and their representatives have the right to file grievances either orally or in writing with the facility staff. The administrator and staff are committed to making prompt efforts to resolve grievances to the satisfaction of the resident and /or representative. Individuals…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-03-05 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview during an abbreviated survey (NY00348469, NY00349271) the facility did not ensure a resident was free from physical and verbal abuse from a staff member for 1 of 3 residents reviewed for abuse, neglect, or mistreatment was free from verbal abuse. Specifically, on 7/16/2024, Resident #2 reported that a Certified Nurse Aide #1 that provided care pulled their hair, hit and pulled their thumb. The incident was witnessed by the residents' roommate (Resident #3). In addition, Certified nurse Aide #5's statement revealed that when they walked into Resident #2's room, they found Resident #2 crying and Certified Nurse Aide #1 was telling Resident #2, I am a serious person, and you are racist. The Findings are: The Facility's Policy on Abuse Prevention dated 1/2025 documented that facility's residents have the right to be free from abuse, neglect, misappropriation of resident property and exploitation. This includes but is not limited to freedom from corporal punishment, involuntary…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-12-20 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interviews conducted during an abbreviated survey (NY00326926), the facility did not ensure a resident received treatment and care in accordance with professional standards of practice. This was evident for 1 of 3 Residents (Resident #1) reviewed for quality of care. Specifically, the facility did not ensure a endocrinology consult recommendation on 10/17/2023, to start an oral anti diabetic medication (Glipizide) was completed. Resident #1 was discharged on 3/21/2024. The recommendation from the nephrologist was not carried out at the time of discharge. Findings included: Review of facility undated policy, titled, Medication and Treatment Orders last reviewed 01/2024 documented, Orders for medications and treatments will be consistent with principles of safe and effective order writing. Resident # 1 was admitted with diagnoses including Cerebral Infraction affecting left non-dominant side, Type 2 Diabetes and Chronic Kidney Disease. The Quaterly Minimum Data Set (MDS) dated 2 documented a Brief Interview for Mental Status (BIMS) score of 13 which…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-04-13 · tag F0584 — failed to keep a safe, clean, comfortable home — isolated
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interviews during the Recertification survey conducted from 4/4/23 to 4/13/23, the facility failed to maintain a safe, clean, comfortable, and home-like environment for 1 of 3 resident units (Unit 200) and 1 of 9 resident (Resident #358) reviewed for accidents. Specifically, on the 200-unit there were multiple zip ties found (some with sharp edges) attached to residents' bed frames. Findings include: The facility's Bed Inspection/Repair Policy dated 11/03/22 documented, the maintenance department would handle all maintenance, repairs, and inspections on resident beds. Specifically, The maintenance department would conduct regular bed inspections (bed frames, mattresses, bed rails and FDA's Potential Zones of Entrapment) and whenever safety risks were identified and reported by nursing/ building services/ resident/resident representative and or any other facility staff. While completing a bed inspection, maintenance would check the integrity of the bed frame to ensure all bolts and pins…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-04-13 · tag F0622 — isolated
    Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record review during a Recertification Survey conducted 4/4/23-4/13/23 the facility failed to provide a safe and appropriate discharge for one of four residents (Resident #105) reviewed for discharge. Specifically, Resident #105 who was found smoking in a non-smoking facility was discharged from the facility without a physician order. Additionally, prior to discharge there was no documented evidence in Resident #105's Electronic Medical Record (EMR) of the facility efforts in meeting the resident's smoking needs and/or smoking cessation prior to the 3/7/23. The findings are: The Facility Policy and Procedure titled Transfer and Discharge Notice with a review date of 1/2/23 documented a 30-day notice would be given as soon as practicable but before the discharge date if the safety/health of individuals in the facility would be endangered. Resident #105 was admitted to the facility on [DATE] with diagnoses including but not limited to Hip Fracture, Respiratory Failure and Depression. The…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-04-13 · tag F0623 — isolated
    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record review during Recertification and Abbreviated Surveys (NY00308264 and NY00312103), conducted from 4/4/23-4/13/23, the facility did not ensure that the Office of the State Long Term Care Ombudsman was notified of the transfer/discharge for four of six residents (Residents #25, 31, 208 and 209) reviewed for hospitalization and one of four residents (#105) reviewed for discharge. The findings are: The Facility Policy and Procedure titled Transfer and Discharge Notice with a review date of 1/2/23 documented a copy would be sent to the Ombudsman office at the same time the notice of transfer/discharge was provided to the resident family and/or family representative. 1. Resident #25 was admitted to the facility on [DATE] with diagnosis including but not limited to Arthritis, Cellulitis and Muscle Weakness. The 2/6/23 admission Minimum Data Set (MDS, an assessment tool) documented Resident #25 had a Brief Interview of Mental Status (BIMS)score of 15 (cognitively intact). The 3/5/23 and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-04-13 · tag F0625 — isolated
    Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review conducted during the recertification survey and abbreviated survey from 4/04/23 through 4/13/23 (NY00308264, NY00312103), it was determined that for 3 of 6 residents (#31 #208 and #209) reviewed for hospitalizations, the facility failed to ensure that the resident or the resident's representatives were notified in writing of the facility's Bed Hold Policy. Specifically, the residents were transferred to the hospital and the facility could not provide evidence that a written notice of the facility's Bed Hold Policy was provided to the residents or the resident's representatives. The findings are: 1. Resident #31 was admitted to the facility on [DATE] with diagnoses including but not limited to Sepsis, Metabolic Encephalopathy, and a Pressure Ulcer Right heel. The Quarterly Minimum Data Set (MDS, a resident assessment and screening tool) dated 3/30/23 documented Resident #31's cognition was severely impaired. A review of the Nursing note dated 12/24/2022 documented Resident #31…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
Show the remaining 16 citations
  • Potential for harm · Dcited before2023-04-13 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record review during a Recertification Survey conducted 4/4/23-4/13/23, the facility did not ensure that a person focused comprehensive care plan was developed and implemented to meet a resident's medical, nursing, and mental and psychosocial needs for one of nine residents (Resident #105) reviewed for accidents. Specifically, a care plan was not developed for Resident #105 with a history of smoking and was found smoking outside the nonsmoking facility on 3/2/23. The findings are: The facility Policy and Procedure titled Care Plan Comprehensive Person Centered with a revision date of 1/23, documented that identifying problem areas and developing interventions that were targeted and meaningful to the resident, was the endpoint of an interdisciplinary process. The comprehensive, person-centered care plan is developed within seven (7) days of the completion of the required comprehensive assessment (MDS). Resident #105 was admitted to the facility on [DATE] with diagnoses including but not…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-04-13 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review conducted during the Recertification and Abbreviated surveys (NY00310035), the facility did not provide the necessary care and services to address psychiatry follow up for 1 of 6 residents (Resident #207) reviewed for unnecessary medications. Specifically, Resident #207 was on antipsychotic medications, refused medications, exhibited behavioral disturbances, and was not followed up by psychiatry as planned. The findings are: Resident #207 admitted [DATE] with diagnoses including Alzheimer's Disease, unspecified dementia with behavioral disturbance, and adult failure to thrive. The Quarterly Minimum Data Set assessment (MDS, a resident assessment tool) dated 12/21/22 documented the resident had severely impaired cognition. The Psychiatry note dated 6/26/22 documented resident had a diagnosis of unspecified dementia without behavioral disturbances and Alzheimer's Disease. The resident was stable calm and cooperative, mood was euthymic, they were confused but oriented to person…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-04-13 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview during the Recertification Survey conducted from 4/4/23-4/13/23 the facility did not ensure the residents environment remained free from accident hazards and residents received adequate supervision to prevent accidents for one of nine residents (Resident #105) reviewed for accidents. Specifically, Resident #105 with a history of smoking and was found smoking outside the facility on 3/2/23. Additionally, Resident #105 was not adequately supervised and care plan interventions were not put in place to address the resident's smoking behaviors. The findings are: The facility policy, dated 10/2017 and reviewed 1/2023, titled Smoke Free Policy documented: - Upon admission the resident would be given the facility's Smoke Free policy and asked to sign the smoking agreement/contract. - Nursing/Social Service would conduct an initial interview of the resident and/or designated representative to obtain a current history of smoking habits and record information in the medical record. -…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-04-13 · tag F0756 — failed to review each resident's drug regimen — isolated
    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interviews and record reviews during the Recertification Survey conducted from 4/4/23-4/13/23, the facility did not ensure development of policies and procedures for the monthly drug regimen review that included time frames for the different steps in the process when an irregularity was identified for one of six residents (Resident #28) reviewed for unnecessary medications. Specifically, pharmacy recommendations for Resident #28 were not addressed by medical providers. The findings are: The Facility Policy and Procedure titled Medication Regimen Review with a review date of 1/2023 documented: - An irregularity included the use of medication without an indication. - The attending physician would document in the medical record that the irregularity was reviewed and what (if any) action was taken to address it. Resident #28 was admitted to the facility with diagnoses including but not limited to Cerebrovascular Accident (CVA, stroke), Depression and Anxiety. The Physician Orders documented: - On 2/10/23 Trazadone 100 mg at bedtime for insomnia; and - On 2/11/23 Quetiapine…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-04-13 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review during a recertification survey conducted from 4/4/23-4/13/23, the facility did not ensure that pharmaceutical services (including procedures that assure the accurate acquiring, receiving, dispensing, and administering of all drugs and biologicals met the needs of each resident on two observed occasions. Specifically, 1) 1 pill was observed on the bedside table of Resident #42; and 2) an observation was made of a medicine cup with pills on a medication cart not kept under direct observation of authorized staff in the presence of Resident #67 who had wandering behaviors. The findings are: 1) Resident # 42 was admitted to the facility on [DATE] with diagnoses that included but were not limited to Chronic Obstructive Pulmonary Disease (COPD), Diabetes Mellitus (DM), and a Displaced Fracture of Upper End of Left Humerus (broken arm). The 3/22/23 Quarterly Minimum Data Set (MDS-an assessment tool) documented a Brief Interview for Mental Status (BIMS) score of 8…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-04-13 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record reviews and interviews conducted during the recertification and abbreviated surveys (NY00313274), the facility did not ensure that staff followed proper hand hygiene and had access to Personal Protective Equipment (PPE) to prevent cross contamination and the spread of infection. Specifically, 1) hand hygiene was not observed for Residents #88, #60, #22, during the lunch meal observation. 2) Hand hygiene was not observed during and after a wound dressing change for Resident #34. 3) The PPE carts with clean gowns and masks were observed to be stored inside the resident rooms for Residents #79, #96, #34, and #57, preventing staff from donning a gown before entering an isolation room. The findings are: 1) A lunch meal observation was made on 04/04/23 at 1:06 PM on the 100 unit. Resident Assistant (RA) #1 passed meal trays to residents in their rooms. RA #1 took a tray from the meal truck into the room of Resident #88. A sign on Resident #88's door revealed Resident #88 was on contact…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-04-13 · tag F0947 — failed to train nurse aides adequately — isolated
    Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record reviews and interviews conducted during a recertification and survey the facility did not ensure the Certified Nurse Aides (CNAs) were provided the required 12 hours of training and annual in-service training on dementia care management to ensure safe delivery of care. This was identified for 9 of 10 CNAs (CNAs #2, 4, 5, 6, 7, 8, 9, 10, and 11) reviewed for nurse aide training. Specifically, the facility was unable to provide evidence that CNAs #2, 4, 5, and 10 were provided 12 hours of mandatory annual training, and CNAs #6, 7, 8, 9, and 11 were provided the mandatory training in dementia care. The findings are: The CNA annual in-service training records were reviewed with the facility Nurse Educator on 04/12/23 and 04/13/23. The facility was unable to provide evidence that CNAs #2, 4, 5, and 10 were provided 12 hours of mandatory annual training, and CNAs #6, 7, 8, 9, and 11 were provided the mandatory training in dementia care. During an interview on 4/12/23 at 8:44 AM, with the Nurse Educator stated they had been at the facility since March 2023 and knew the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2019-10-15 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review conducted during a recertification survey, the facility did not ensure for 1 of 5 residents (#40) reviewed for Pressure Ulcer/Injury and 1 resident (#75) reviewed for Respiratory Care that a Plan of Care with measurable goals, time frames and interventions was developed and implemented to address the resident's assessed medical needs. The findings are: Resident #75 was admitted to the facility on [DATE] with the most recent readmission on [DATE] with diagnoses and conditions including; End Stage Renal Disease, Diabetes, Depression and obesity. The Minimum Data Set (a resident assessment and screening tool) dated 8/29/19 showed that the resident had no cognitive impairment and is totally dependent in most ADL areas. Review of the 9/5/19 Care Plan (CP) showed that Resident #75 has an alteration in her respiratory system. Specifically, the CP notes that Resident #75 is diagnosed with obesity related to hypercapnia (a high concentration of carbon dioxide in the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2019-10-15 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review conducted during the recertification survey, the facility did not ensure that infection control policies and procedures were followed. Specifically, 1) a urinary drainage bag was observed lying on the bed of Resident #95 2) a urinary drainage bag was observed touching the floor on two occasions (Resident #95) 3) two Licensed Practical Nurses (LPNs) did not follow proper hand hygiene during wound care observations. The findings are: Review of the facility policy on Urinary Catheter Care dated 3/19 documented that the Urinary Drainage Bag must be held or positioned lower than the bladder to prevent the urine in the tubing and drainage bag from flowing back into the bladder. The policy also documented the catheter tubing and drainage bag must be kept off the floor. Review of the Clean Wound Dressing Treatment Administration Competency Procedure dated 8/17/19 documented that staff must wash hands upon entering the resident's room, staff must wash hands before setting up the clean or aseptic field and staff must wash hands after removing…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2018-01-16 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review during a recertification survey, the facility did not ensure that food was stored and prepared under sanitary conditions. Specifically, (1.) the thermometer used to monitor the temperature of the walk-in freezer did not reflect acceptable temperatures and no corrective action was taken to use an accurate thermometer; (2.) dietary staff did not observe proper hand hygiene while performing tasks in the kitchen; (3.) all canned goods available for use did not have uncompromised seals; and (4.) all containers of food were not stored off the floor. The findings are: 1. The initial inspection of the kitchen was conducted on 1/8/18 at 10:35 AM. The gauge of the thermometer in the walk-in freezer registered at 3 degrees Fahrenheit (F). The temperature log of the freezer for the month of January 2018 was then reviewed and ranged from 1 to 4 degrees F. The Food Service Director (FSD) was interviewed at this time and stated that the temperature of the freezer should be between minus 10 to zero degrees F (A variance of 2 degrees is acceptable.).…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2018-01-16 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review conducted during a recertification survey, the facility did not ensure the accuracy of the MDS (Minimum Data Set; a resident assessment and screening tool) for 1 of 4 residents reviewed for accidents (#266). Specifically, the comprehensive 5-day Significant Change MDS with a reference date of 11/22/17 did not reflect an incident of a fall sustained by the resident on 11/17/17 during the assessment period. The MDS Section J1800 Steps for Assessment states that the facility must review all available sources for any fall since the last assessment, no matter whether it occurred while out in the community, in an acute hospital, or in the nursing home. The nursing home must review incident reports, fall logs and the medical record (physician, nursing, therapy and nursing assistant notes. The findings are: Resident #266 was re-admitted to the facility on [DATE] with diagnoses and conditions including bilateral below knee amputations, disorder of the kidneys with dependence on renal…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2018-01-16 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review conducted during a recertification survey, the facility did not ensure for 1 of 1 resident (#166) reviewed for constipation that a plan of care with measurable goals, time frames and interventions was developed to address the resident's assessed medical needs. Specifically, dietary interventions to address constipation were not included in the resident's plan of care to help promote bowel regularity and decrease dependence on medications. The findings are: Resident #166 was admitted to the facility on [DATE] with diagnoses and conditions to include Paraplegia, Traumatic Brain Injury, Anxiety Disorder and Depression. The Minimum Data Set (a resident assessment and screening tool) dated 12/22/17 showed that the resident had no cognitive impairment and was frequently incontinent of bowel. The physician orders in effect on 1/9/18 included Abilify (used to treat schizophrenia, bipolar disorder and depression) and Tramadol (used for moderate to severe pain). Both…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2018-01-16 · tag F0659 — isolated
    Provide care by qualified persons according to each resident's written plan of care.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review conducted during a recertification survey, the facility did not ensure that a resident's plan of care was followed for 1 of 6 residents (#106) observed during a medication pass. Specifically, resident #106 was administered a high protein caloric supplement, during a medication pass observation which was not part of the resident's plan of care. The findings are: Resident #106 has diagnoses and conditions including Hypertension, Anemia, and nausea and vomiting. A medication observation was conducted on 1/11/18 at 10:06 AM on Unit 100. The Licensed Practical Nurse (LPN #1) administered the resident's medications, which included Metoprolol Tartrate 12.5 mg tablet oral (for hypertension), Imbruvica 140 mg capsule 4 capsules orally (for treatment of certain cancers), and Clotrimazole 10mg Lozenges orally, and half of a 7-ounce cup of high protein, caloric Resource 2.0 supplement. Review of the resident's clinical records, including the 1/8/18 physician orders and the January 2018 Medication Administration Record did not reveal an order or…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2018-01-16 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, conducted during a recertification survey, the facility did not ensure for 1 of 1 resident (#166) reviewed for constipation that appropriate care in accordance with professional standards of practice was provided to the resident. Specifically, (1.) the physician's orders for the treatment of constipation was not consistently implemented and (2.) the bowel regimen planned and implemented to promote bowel regularity for the resident did not include dietary interventions to help promote bowel regularity and decrease dependence on medications. The findings are: Resident #166 was admitted to the facility on [DATE] with diagnoses and conditions to include Paraplegia, Traumatic Brain Injury, Anxiety Disorder and Depression. The Minimum Data Set (a resident assessment and screening tool) dated 12/22/17 showed that the resident had no cognitive impairment and was frequently incontinent of bowel. The physician orders in effect on 1/9/18 included Abilify (used to treat…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2018-01-16 · tag F0757 — failed to avoid unnecessary drugs — isolated
    Ensure each resident’s drug regimen must be free from unnecessary drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record review conducted during a recertification survey, the facility did not ensure that for 1 of 5 residents (#73) reviewed for unnecessary medications that an antipsychotic medication was not used at an excessive dose. Specifically, the dose of Risperdal, an antipsychotic medication, was increased after two behavioral incidents that were not life-threatening to resident or others and for which staff did not make any attempt to determine the root cause. The findings are: Resident #73 is an [AGE] year old female with the diagnoses of Cerebrovascular Accident, Major Depression, and Dementia with Behavioral Disturbance. The resident's medical record for historical data revealed that on 6/18/16 the resident was initially placed on Risperdal to address sundowning symptoms while being on Zoloft, an antidepressant. On 3/22/17 Risperdal was decreased from 0.5 mg. daily to 0.25 mg. daily. The interdisciplinary notes in the electronic medical medical record revealed the following documentation…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2018-01-16 · tag F0759 — failed to keep medication error rate low — isolated
    Ensure medication error rates are not 5 percent or greater.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review conducted during a recertification survey, the facility did not ensure that its medication error rate did not exceed 5% for 2 of 6 residents (#53 and #106) observed during a medication pass for a total of 30 observations. This resulted in a medication error rate of 6.6 percent. The findings are: 1. Resident #106 has diagnoses and conditions including Hypertension, Anemia, and nausea and vomiting. A medication observation was conducted on 1/11/18 at 10:06 AM on Unit 100. The Licensed Practical Nurse (LPN #1) applied Scopolamine 1mg/3-day transdermal patch behind the resident's left ear. (Transdermal refers to application of a medicine through the skin, typically by using an adhesive patch, so that it is absorbed slowly into the body). The current physician orders dated 1/5/18 revealed instructions to administer Scopolamine Base 1.5 mg transdermal patch every 72 hours in the morning for nausea and vomiting for 10 days. The medication label affixed to the plastic bag that contained the medication had instructions for Scopolamine 1 mg/3…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$10,519 in federal fines across 1 penalty.

  • $10,519 — penalty dated 2025-06-17

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Part of a chain

This home belongs to THE GRAND HEALTHCARE — 16 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 2 of 51.8+0.2 vs chain
Health inspection 2 of 52.0≈ chain avg
Staffing 3 of 52.1+0.9 vs chain
Quality measures 2 of 52.1-0.1 vs chain
The other 15 homes this chain runs (chain average 1.8★, per CMS)

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleShareSince
STRAUSS, JEREMYIndividual5% OR GREATER DIRECT OWNERSHIP INTEREST; W-2 MANAGING EMPLOYEE98%since 08/18/2004
ROGERS, ERICIndividualW-2 MANAGING EMPLOYEE; CORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROLsince 07/01/2018

CMS files one row per role, so the 5 rows in the source record cover these 2 parties — each is shown once here with every role it holds. Nothing is omitted.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$16.4M
Net patient revenuemost recent cost report
+4.7%
Operating marginrevenue minus expenses
$2.1M
Related-party expense13% of expenses
Who pays — share of resident-days
Medicaid 60%Medicare 24%Other / private 17%

This home reported $2.1M paid to related parties — landlords or management companies under common ownership — equal to about 13% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$410per resident / day
operating cost
$12,469per month
≈ monthly operating cost
$430per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in NY

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the New York Medicaid page.

Typical monthly cost in New York
$15,528/mo
Nursing home (semi-private)
$16,729/mo
Nursing home (private)
$7,110/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 335458. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2023-04-13, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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