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St John Neumann Ctr For Rehab & Healthcare

10400 Roosevelt Avenue, Philadelphia, PA 19116 · For profit - Corporation · 226 certified beds · (215) 698-5600 Medicare & Medicaid certified

Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse-prevention, restraint, or reporting citation — no harm found (F0610) — cited Oct 2024Behavioral-health or dementia-care citation — no harm found (F0744)1 immediate-jeopardy citation$26,043 in federal fines
Insights

This home has serious findings on its record. Read them closely before you consider it.

In its favor
  • a high payroll-based staffing rating (4/5)
Worth asking about
  • it has a citation for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • inspectors cited 1 immediate-jeopardy problem — the most serious level
  • a high number of inspection citations overall (37) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $26,043 in federal fines (most recent 2025-01-24)
  • its payroll- and facility-reported staffing and quality-measure scores sit well above its independent inspection score
  • its independent health-inspection rating is low (2/5)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

2/5
CMS overall
2 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 2 of 5
StaffingFrom payroll records (PBJ) 4 of 5
Quality measuresSelf-reported by the facility 4 of 5

Worth a closer look. This home's staffing and quality-measure ratings run 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself, and staffing on its payroll (PBJ) submissions — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Urgent care / clinic
10050 Roosevelt Blvd · (215) 552-2800 · Call to confirm hours
Pharmacy
11000 Roosevelt Blvd Ste 3 · (215) 305-0001 · Call to confirm hours
Grocery
11000 Roosevelt Blvd · (215) 673-1200 · Call to confirm hours
Park
9800 Roosevelt Blvd · (215) 685-0376 · Typically dawn to dusk
Place of worship
2072 Red Lion Rd · (215) 673-3021

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 4 of 5
Long-stay residentspeople who live here 4 of 5
Short-stay residentsrehab / post-hospital 4 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 2 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating2★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased15.1%16.8%15.4%typical
Long-stay residents who lose too much weight8.6%6.2%5.4%worse
Long-stay residents with a catheter left in their bladder0.0%0.7%0.9%better
Long-stay residents with a urinary tract infection1.0%1.5%2.0%better
Long-stay residents with depressive symptoms35.0%10.8%6.5%check this — see note marked dagger below the table
Long-stay residents who were physically restrained0.0%0.2%0.1%better
Long-stay residents with falls causing major injury2.4%3.1%3.3%better
Long-stay residents whose ability to walk worsened7.7%17.0%16.1%better
Long-stay residents on antianxiety or hypnotic medication26.0%20.0%18.9%worse
Long-stay residents given the seasonal flu vaccine83.2%93.5%95.3%worse
Long-stay residents with pressure ulcers5.5%4.8%4.7%worse
Long-stay residents with worsening bladder/bowel control24.4%25.5%21.2%worse
Long-stay residents who got an antipsychotic medication — see the note below the table19.8%17.7%17.1%worse
Short-stay residents who newly got an antipsychotic medication2.0%1.4%1.4%worse
Short-stay residents given the seasonal flu vaccine67.2%68.7%79.4%worse
Short-stay residents rehospitalized after admission29.0%22.5%22.6%worse
Short-stay residents with an outpatient ER visit7.2%9.5%12.0%better
Long-stay hospitalizations per 1,000 resident days2.201.621.67worse
Long-stay outpatient ER visits per 1,000 resident days0.851.181.80better

This value is several times the typical-state benchmark. It can be real, or it can be a coding artifact in what the facility submitted. Weigh it against the inspection record above.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

50.8% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 100 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

50.8%U.S. median 51.5%
Got home and stayed home
9.9%U.S. median 10.7%
Went back to hospital
70.6%U.S. median 56.6%
Met the expected recovery
0.30U.S. median 0.31
Therapy hours / resident / day
0.18hours / resident / day
Physical therapy
0.09hours / resident / day
Occupational therapy
0.03hours / resident / day
Speech therapy

Met the expected recovery: 70.6% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 85 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.30 therapist hours per resident per day in 2026Q1 — more than 48% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 30% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF50.8%CMS range 39.1–59.451.5%Oct 2022–Sep 2024no different from U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF9.9%CMS range 7.6–13.310.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge70.6%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge70.6%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge54.1%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified99.2%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting100.0%100.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge100.0%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.0%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened0.0%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization7.7%CMS range 4.9–12.37.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs0.791.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.60
RN hours/ resident / day
0.77
LPN hours/ resident / day
2.11
Aide hours/ resident / day
3.48
Total nurse hours/ resident / day
0.55
RN hoursweekends
38.1%
Total nursing turnover
18.9%
RN turnover

How full it usually is: this home is certified for 226 beds and averages 217.6 residents a day — about 96% occupied, or roughly 8 beds typically open. It runs essentially full — expect a waiting list. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.481 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.60 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.11 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.25 hrs/resident/day on weekends vs 3.58 on weekdays — 9% thinner on weekends. RN hours go from 0.61 to 0.55 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 38% is about the same as the national median of 45%.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

8
deficiencies at the latest standard inspection (2025-11-20)
9
at the previous standard inspection (2025-01-24)

Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

37 citations, most serious first. The 11 most serious are shown; the remaining 26 are one tap away and print in full.

  • Immediate jeopardy · Kcited before2025-01-24 · tag F0584 — failed to keep a safe, clean, comfortable home — pattern
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, reviews of the electronic maintenance communication logs, interviews with staff and residents, policy and procedure reviews, and clinical record review, it was determined the facility failed to ensure comfortable air temperature levels were provided on the 300 nursing unit placing residents at risk for developing hypothermia (condition of having a lower body temperature than normal body temperature). The cold air temperatures placed 19 of 32 cognitively impaired residents on the 300 nursing unit in an Immediate Jeopardy situation. (Residents R118, R149, R142, R85, R163, R103, R61, R145, R91, R113, R15, R164, R51, R179, R146, R27, R66, R264 and R9). Findings include: Review of the undated facility policy titled Room Temperature Maintenance revealed, it was the facility's responsibility to take and record room and lounge temperatures weekly. The policy indicated the room and lounge temperatures were to be maintained at 71 to 81 degrees Fahrenheit. If the facility had obtained any variance in…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-03-12 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on review of facility policy, and review of clinical record, it was determined that facility did not ensure to develop and implement a care plan related to incontinence care and bed side rails for one of seven residents reviewed. (Resident R2)Findings include: Review of facility policy 'Comprehensive Person - Centered Care Plans,' indicates that a person-centered care plan includes measurable objectives and timetables to meet the resident's physical, psychosocial and functional needs is developed and implemented for each resident. Further review of policy indicated that the care plan interventions are derived from a thorough analysis of the information gathered as part of the comprehensive assessment. Review of Resident R2's clinical record revealed a medical history of anemia (low red blood count), history of falling, chronic kidney disease, type two diabetes mellitus (failure of the body to produce insulin), high blood pressure, dementia (progressive degenerative disease of the brain). Further review of Resident R2's clinical record revealed a nursing note, dated April 4,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-01-21 · tag F0584 — failed to keep a safe, clean, comfortable home — pattern
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations and interviews with staff and residents, it was determined that the facility failed to maintain a safe, clean home-like environment in resident-use and service areas for two of three nursing units observed. (600 and 700 nursing units)Findings Include: Review of facility policy titled, Soiled Linen, revied August 11, 2014, revealed that soiled linen is considered potentially contaminated and must be always covered with a lid. Observations conducted on January 21, 2026, at approximately 11:45 a.m. on the 600 nursing unit shower rooms revealed both shower floors were visibly soiled with dirt and muddy footprints smeared across the surfaces. The shower room bathroom trashcan was observed to be overflowing and had no hand clothes or paper towels were available for hand hygiene. Additional observations on the 700 nursing unit shower rooms revealed a dirty linen cart overflowing with soiled linens with the lid unable to be fully closed, in both shower rooms. A strong, unpleasant odor was noted throughout the shower rooms. An interview with the Unit Manager, Employee…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-11-20 · tag F0636 — pattern
    Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and staff interviews, the facility failed to ensure Minimum Data Set (MDS) assessments were completed within 14 days after the Assessment Reference Date (ARD) for four of seven sampled residents (Residents R32, R109, R16 and R164).Findings include:According to the RAI User's Manual, Chapter 2, Completion Timing, federally required MDS assessments must be completed (locked and signed) no later than 14 days after the Assessment Reference Date (ARD).Record reviews of the MDS submissions for Residents R32, R2, R3, and R4 showed that their scheduled assessments exceeded the required 14-day completion timeframe following the established ARD.Resident R32's ARD was June 21, 2025, for an annual assessment; the MDS was completed on July 14, 2025, exceeding the 14-day requirement.Resident R109's ARD was October 7, 2025, for a quarterly assessment; the MDS was completed on October 23, 2025, exceeding the requirement.Resident R16's ARD was June 17, 2025, for a quarterly assessment; the MDS was completed on Julu 2, 2025, exceeding the requirement.Resident R16's ARD was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-11-20 · tag F0645 — isolated
    PASARR screening for Mental disorders or Intellectual Disabilities
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of clinical records, and staff interviews, it was determined that the facility failed to provide evidence of a Level 1 pre-screening for mental disorders/intellectual disabilities for one of 35 residents reviewed (Resident R52). Findings Include: Review of Resident R52's clinical record revealed resident admitted to the facility on [DATE], with diagnosis of Schizophrenia, Depression. Review of Resident R52's quarterly Minimum Data Set (MDS- federally mandated resident assessment and care screening) dated September 4, 2025, revealed a BIMS (Brief Interview for Mental Status) score of 09, indicating resident cognitively impaired. Further review of Resident R52's MDS dated [DATE], revealed the resident had diagnoses of schizophrenia (mental disorder characterized by delusions, hallucinations, disorganized thoughts, speech and behavior) and depression (a mood disorder that causes a persistent feeling of sadness and loss of interest). Review of Resident R54's clinical record revealed no documented…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-11-20 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of clinical records, interview with residents and review of facility provided documentation, it was determined that facility did not ensure to develop and implement a comprehensive resident centered care plan for two of 35 residents reviewed related to wound care and bedside rails (Resident R24, R29) Findings include: Review of Resident R24 's clinical record revealed that Resident R24 was admitted to the facility on [DATE], with diagnoses of, Intracerebral hemorrhage(stroke), Aphasia (Communication disorder that affects your ability to speak, understand, read, or write). Observation of Resident R24 on November 19, 2025 at 11:02 am revealed Resident R24 awake, in bed with Bilateral ¾ length rails, in up position, running from resident's shoulder to hip. Interview with Employee E8, Licensed Practical Nurse on November 19, 2025 at 11:12 confirmed findings of bilateral bed rails, in up position, running from resident's shoulder to hip. Review of Resident R24's clinical record revealed resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-11-20 · tag F0700 — isolated
    Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of clinical records, observations and interviews with staff, it was determined that the facility did not ensure that resident was appropriately assessed for risk of entrapment and did not obtain informed consent related to bedrails for one of 35 residents reviewed (Resident R24). Findings include:Review of Resident R24 's clinical record revealed that Resident R24 was admitted to the facility on [DATE], with diagnoses of, Intracerebral hemorrhage(stroke), Aphasia (Communication disorder that affects your ability to speak, understand, read, or write).Review of Resident R24's MDS (Minimum Data Set), Quarterly assessment dated [DATE], revealed that Resident R24 has a BIMS (Brief Interview for Mental Status) score of 0, indicating severe cognitive impairment.Observation of Resident R24 on November 19, 2025 at 11:02 am revealed Resident R24 awake, in bed with Bilateral 3/4 length rails, in up position, running from resident's shoulder to hip.Interview with Employee E8, Licensed Practical Nurse on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-11-20 · tag F0759 — failed to keep medication error rate low — isolated
    Ensure medication error rates are not 5 percent or greater.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, it was determined that the facility failed to maintain a medication error rate of less than 5% during a medication administration pass. Three medication errors out of 26 medication administration opportunities observed during medication administration (Medication Error Rate of 11.54%).Findings include: Review of physician order for Resident R89 dated September 21, 2025, revealed an order for Cyanocobalamin Tablet 1000 MCG (A supplement medication) Give one tablet by mouth one time a day. Review of physician order for Resident R183 dated September 21, 2025, revealed an order for Nitroglycerin Sublingual Tablet Sublingual 0.4 MG (Nitroglycerin) Give 1 tablet sublingually as needed for Chest Pain. Review of physician order for Resident R183 dated October 8, 2025, revealed an order for metformin HCl Oral Tablet 500 MG (Metformin HCl) Give 1 tablet by mouth two times a day for DM dosing with meal. Observation of the morning medication pass for Resident R89 on November 17, 2025, at 9:59 a.m., with Employee E9, licensed practical nurse,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-11-20 · tag F0760 — failed to prevent significant medication errors — isolated
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on clinical record review, review of drug information reports, observations, and interviews with staff, it was determined that the facility failed to ensure that a resident was free of a significant medication error related to the administration of Nitroglycerin tablets, which are used to treat and prevent episodes of angina (chest pain) in individuals with coronary artery disease. The medication was administered via the wrong route for one of five residents reviewed (Resident R183). Findings include:Review of FDA-approved prescribing information for Nitroglycerin sublingual tablets revealed that the medication must be administered under the tongue or in the buccal pouch for proper absorption and rapid onset of action. The FDA instructions specify that the tablet should not be swallowed, chewed, or crushed because swallowed nitroglycerin undergoes extensive first-pass metabolism in the liver, which significantly reduces the amount of active medication that enters the bloodstream. As a result, swallowing the tablet greatly decreases its effectiveness and does not provide the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-11-20 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of clinical records, review of facility policy, observation, and staff and resident interview, it was determined that the facility failed to ensure that all drugs and biologicals were stored in accordance with professional standards for 2 of 6 medication carts reviewed. (400 cart 2 and 400 split cart) Findings include: Observation of the 400-unit split cart on [DATE], at 10:22 a.m., with Employee E10, Licensed Practical Nurse, revealed an insulin vial (Degludec) with two dates written on the bottle, listed as [DATE], and [DATE]. Employee E10 could not specify which date represented the date the vial was opened.Further observation revealed a vial of insulin glargine in the cart with an opened date written as [DATE]. Employee E10 confirmed that the insulin had expired more than two months ago.Continued observation revealed a bottle of Famotidine 10 mg tablets that had expired in [DATE].Observation of the 400 cart two on [DATE], at 10:36 a.m., with Employee E11, Licensed Practical Nurse, revealed an…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-11-20 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, staff interviews, and policy review, it was determined that the facility failed to ensure staff followed proper infection control practices by not cleaning and disinfecting a blood glucose monitor after the use for one of one observation (Employee E9)Findings include:Review of the facility policy titled Glucometer Cleaning and Disinfection Policy dated October 2025 revealed: The facility will ensure blood glucometers are cleaned and disinfected after each use and according to the manufacturer's instructions for multi-resident use. The glucometers should be disinfected with a wipe pre-saturated with an EPA-registered healthcare disinfectant that is effective against HIV, Hepatitis C, Hepatitis B virus, and C. diff. Glucometers should be cleaned and disinfected before and after each use and according to the manufacturer's instructions, regardless of whether they are intended for single-resident or multi-resident use. Two (2) glucometers will be maintained on the cart to allow drying time between residents.Observation of the morning medication pass for Resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
Show the remaining 26 citations
  • Potential for harm · Dcited before2025-05-20 · tag F0584 — failed to keep a safe, clean, comfortable home — isolated
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, review facility policies and staff interview, it was determined that the facility failed to maintain a clean and homelike environment in resident care areas and dining experience for one of five nursing units observed ([NAME] dementia Unit). Findings Include: Review of facility policy Housekeeping Safe and Sanitary Living Arrangements dated on June 1, 1996, revealed, St. [NAME] Nursing Home shall provide a safe and hygienic living arrangement for residents as designated by governmental agencies for licensure and certification purposes. In order to comply with this mandate, we require that employee within the Housekeeping Department clean resident rooms including bathrooms daily. On May 20, 2025, at 11:12 a.m. an observation was conducted on the nursing unit [NAME] in room [ROOM NUMBER] revealed Resident's R1, R2 and R3 bathroom was dirty. The toilet bowl had spot feces all over with urine smell, bathroom was not clean and had files in the bathroom when opening the door. On May 20, 2025, at…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-01-24 · tag F0908 — failed to keep essential equipment working — pattern
    Keep all essential equipment working safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations and interviews with residents and staff, it was determined that the facility failed to maintain resident care equipment in safe, operating conditions for three of seven nursing units toured (300, 400, and 700 nursing unit). Findings include: Review of facility maintenance work orders for five of five nursing units in the facility dated from September 9, 2024 through January 22, 2024 revealed multiple ongoing and reoccurring requests for residents' bathroom sink malfunction. Work order 7713 clogged sink room [ROOM NUMBER] Work order 7714 clogged sink room [ROOM NUMBER] Work order 7735 clogged sink room [ROOM NUMBER] Work order 7793 clogged sink bathroom Work order 7823 clogged sink room [ROOM NUMBER] Work order 7838 clogged sink rooms [ROOM NUMBERS] Work order 7855 clogged sink room [ROOM NUMBER] Work order 7883 clogged sink room [ROOM NUMBER] Work order 7887 clogged sink room [ROOM NUMBER] Work order 7902 clogged sink room [ROOM NUMBER] Work order 7914 clogged sink room [ROOM NUMBER] Work…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-01-24 · tag F0622 — isolated
    Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review and interviews with staff, it was determined that the facility failed to ensure that a resident with a facility-initiated transfer to the hospital was necessary and document the basis for the transfer in the residence medical record for one of three residents reviewed related to transfers. Resident R 212 Finding include: Review of Resident R 212's admission MDS (minimum data set a mandatory resident assessment tool), entry tracking records dated November 22, 2024, revealed that the resident was admitted to the facility on [DATE]. Residence R 212's discharge assessment dated [DATE], revealed that the resident was discharged for reason of behaviors and a return is not anticipated. Review of Resident R 212's clinical record revealed that this resident was admitted to the facility with diagnosis's including unspecified mood disorder, dementia, kidney failure, personal history of transit ischemic attack (a temporary blockage of blood flow to the brain), history of falling, bipolar…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-01-24 · tag F0655 — isolated
    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, it was determined that the facility failed to ensure that a baseline care plan was developed for a one of 35 residents reviewed. (Resident R212. Findings include: Review of Resident R212's admission Minimum Data Set (MDS-a mandatory resident assessment tool), entry tracking dated November 22, 2024, revealed that the resident was admitted to the facility on [DATE]. Resident R212's discharge assessment dated [DATE], revealed that the resident was discharged for reason of behaviors and a return is not anticipated. Review of Resident R212's clinical record revealed that this resident was admitted to the facility with diagnosis's including unspecified mood disorder, dementia, kidney failure, personal history of transit ischemic attack (a temporary blockage of blood flow to the brain), history of falling, bipolar disorder (a disorder classified by episodes of mood swings ranging from depressive lows to manic highs), major depressive disorder, and anxiety disorder. Review of facilities…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-01-24 · tag F0685 — isolated
    Assist a resident in gaining access to vision and hearing services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations of care and services, clinical record reviews and interviews with responsible family members and staff, it was determined that the facility failed to ensure that a consultation with an optometrist or ophthalmologist was obtained for one of 35 residents reviewed (Resident R201) Findings include: Interview with the responsible family member for Resident R201 at 11:00 a.m. on January 21, 2025, revealed that the family member visits the facility at lunch time daily. The family also reported that he had spoken to the nursing staff about having Resident 201's eyes examined by a professional optometrist or ophthalmologist (branch of medicine concerned with the treatment of disorders and diseases of the eyes). Observations of Resident R201 on January 21, 2025, revealed that this resident was sitting in the well illuminated dining area. The family member said that he thinks both eyes were impaired because Resident R201 can not follow objects with her eyes. The family member said that Resident R201…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-01-24 · tag F0699 — isolated
    Provide care or services that was trauma informed and/or culturally competent.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of clinical records, staff and resident interviews, it was determined that the facility failed to provide culturally competent, trauma informed care accounting for the resident's past experiences and preferences in order to eliminate and/or mitigate triggers that may cause re-traumatization of the resident for one of seven residents sampled (Resident R 191) Findings include: A review of the clinical record revealed that Resident R191 was admitted to the facility on [DATE], with diagnoses to anxiety disorder, and post-traumatic stress disorder (PTSD) Further review of the clinical record for Resident R191 revealed that the resident PTSD diagnoses is unknown by facility. Resident R191's current care plan on December 19, 2024, revealed a care plan for PTSD. Further review of the care plan did not address resident's actual diagnoses/condition of PTSD, identifying the resident's past experiences and possible triggers that may cause re-traumatization. Interview with the Social worker, Employee E6, on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-01-24 · tag F0744 — failed to care for residents with dementia — isolated
    Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review and staff interview, it was determined that the facility failed to develop and implement an individualized person-centered care plan to address a resident's dementia care needs for one of 35 residents reviewed (Resident R 88). Findings Include: Review of the admission sheet of Resident R88, revealed that Resident R88 was admitted to the facility on [DATE]. Review of the admission sheet of Resident R88 indicated that, on January 30, 2023, Resident R88 was diagnosed with Dementia (Dementia is not a specific disease but is rather a general term for the impaired ability to remember, think, or make decisions that interferes with doing everyday activities). Review of Minimum Data Set assessment (MDS- an assessment tool to review all care areas specific to the resident such as a resident's physical, mental or psychosocial needs) dated December 16, 2024, revealed that Resident R88 had active diagnoses of Non-Alzheimer's Dementia (a progressive form of Dementia that destroys memory and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-01-24 · tag F0770 — failed to provide lab services — isolated
    Provide timely, quality laboratory services/tests to meet the needs of residents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of clinical records and staff interviews, it was determined that the facility failed to obtain and report laboratory results to meet resident needs for three of 35 residents reviewed (Resident R72, R204, and R169). Findings Include: Review of Resident R72's Minimum Data Set (MDS - federally mandated resident assessment and care screening) dated October 21, 2024, revealed the resident had a diagnosis of hyperkalemia (elevated levels of potassium in the blood because the kidneys are unable to excrete the excess potassium - severe symptoms can include muscle weakness or affect the heart). Review of Resident R72's clinical record revealed a physician progress note dated November 28, 2024, by Physician, Employee E10, that indicated Resident R72 had a nephrology (medical specialty that focuses on the study of kidneys) consult on November 8, 2024, with recommendations to implement a low potassium diet and to recheck labs in two weeks. Review of Resident R72's clinical record revealed the resident had…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-01-24 · tag F0835 — failed to run the facility competently — isolated
    Administer the facility in a manner that enables it to use its resources effectively and efficiently.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of clinical records, facility documentation and interviews with residents and staff, it was determined that the Nursing Home Administrator failed to effectively manage the facility related to air temperatures between 71 degrees Fahrenheit and 81 degrees Fahrenheit in resident rooms and common areas for 19 cognitively impaired residents. This failure to maintain comfortable and safe air temperatures for residents residing in rooms 310, 311, 312, 313, 314, 315, 316 and 317 resulted in an Immediate Jeopardy situation. Findings include: Review of the job description for the Nursing Home Administrator revealed that the Administrator was responsible for the direct day to day functions of the facility in accordance with current federal, state and local standards, guidelines and regulations that govern long-term care facilities to assure that the highest degree of quality care can be provided to the residents at all times. The Administrator was responsible to plan, developed, organize, implement,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-12-03 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on review of facility policy, review of clinical records, and staff interviews it was determined that the facility failed to review and revise behavior health care plan for one of nine residents reviewed (Resident R1). Findings Include: Review of facility policy Interdisciplinary Care Planning Protocol reviewed February 2023 revealed problems established by the team with the resident/family must be specific and individualized. Review of Resident R1's Minimum Data Set (MDS - federally mandated resident assessment and care screening) dated October 13, 2024, revealed the resident was cognitively impaired and had diagnoses of dementia (a decline in cognitive function severe enough to interfere with daily life), anxiety disorder (excessive fear, worry, and nervousness that disrupt daily life), depression (persistent feeling of sadness and loss of interest), and manic depression (bipolar disorder - a serious mental illness characterized by extreme mood swings). Continued review of Resident R1's MDS revealed the resident received an antipsychotic medication on a routine basis. Review…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-10-23 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on review of clinical records, review of facility provided documentation and interview with staff, it was determined that facility failed to ensure that a thorough investigation was conducted related to a injury sustained by a resident for one of five residents reviewed (Resident R1) Findings include: Review of facility policy 'Incident/Occurrence Investigation Policy,' revised on November 2023, indicates all injuries of unknown origin will be investigated to make a determination if a resident is a victim of abuse or mistreatment, and Nursing Administration or Social Services will conduct their initial investigation and review all pertinent documentation related to the event . Review of Resident R1's clinical record revealed a medical history of dementia, unspecified severity, without behavioral disturbance, psychotic disturbance, mood disturbance and anxiety, colostomy status, major depressive disorder, stroke without residual deficits, falling, alcohol abuse, anemia, bipolar disorder, thrombocytopenia, obstructive and reflux uropathy. Review of nursing progress note dated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-04-15 · tag F0559 — isolated
    Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on review of facility policies, clinical record review and interviews with residents and staff, it was determined that the facility failed to provide written notice, including reason for the change, before a resident's room change for one of 11 residents reviewed (Resident R2). Findings Include: Review of facility policy titled, Room Change, revised November 27, 2023, revealed that the facility may change a resident's room when it is medically necessary or if the resident requires a different level of care. Review of clinical records for Resident R2 revealed a progress note which stated that the resident was notified that he will be changed to a semiprivate room and that the family member was also informed. Interview with the Administrator, Employee E1, and Director of Nursing, Employee E2, on April 15, 2024, at 12:54 p.m. confirmed that the resident had a room change related to a change in level of care. Further interview confirmed that the facility failed to provide a written notice to resident or residents representative, including reason for the change, before Resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-03-08 · tag F0550 — failed to protect resident dignity and rights — pattern
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, review of facility policy and interview with facility staff, it was determined that the facility failed to provide care and services to enhance residents' dignity related to feeding residents, serving meals on disposable paperware and providing incontinent care for four of 36 Residents reviewed. (Residents R79, R4, R21, and R18). Findings include: A review of the facility policy and procedure, titled, Feeding Residents, revised November 2023, states that it is the facility's policy to sit next to or face resident while feeding to promote socialization and correct feeding techniques. Clinical record review for Resident R79 revealed that resident was admitted to the facility on [DATE]. Observations during the initial tour of the facility on March 5, 2024, at 10:45 a.m. in Resident R79's room revealed that resident was laying in her bed, and stated that she had to urinate. The Unit Manager, Employee E6, who was also in the room asked her to wait. Resident R79 then said, should I go in my…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-03-08 · tag F0585 — failed to handle grievances — pattern
    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, review of documentation and interviews with residents and staff, it was determined that the facility failed to ensure that residents had access to grievance forms and access to the contact information of the grievance official on five out of five nursing units. (300-700 nursing units). Findings include: Observations on March 5, 2024, at 10:55 a.m. of the 700 rooms nursing units revealed that no grievance forms and box were available for residents to be able to anonymously file a grievance. In addition, there was no information made available to residents on how to contact the grievance officer. Interviewed Unit manger, Employee E15 revealed that forms were filed in the nursing station. Continued observations on March 5, 2024 at 11:00 a.m. other nursing units revealed that no grievance forms were available for residents to be able to anonymously file a grievance. In addition, there was no information made available to residents on how to contact the grievance officer. Interview on March 5, 2024 at 1:45 p.m. a.m. with the Director of Social Work, Employee E13,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-03-08 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — pattern
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on the review of clinical records, observations, and interview with staff, it was determined that the facility failed to ensure that the resident environment was free of accident hazards related to medication administration for two out of 36 residents reviewed (Resident R147 and Resident R69) , and failed to ensure that hazardous materials were not accessible to residents on one of five nursing units. (700 unit) Findings include: Observation conducted on March 8, 2024, at 11:08 a.m. in the 700 unit by the nursing station shower room revealed that there was used twin blade disposable razors in the trash, on the sink and on the floor. Interviewed conducted with the Unit manger, Register nurse, Employee E12, revealed, and confirmed that razors should not been left out or thrown out in the trash in the shower room. It must be discarded in the sharp container after being used. The Unit manger, Register nurse, Employee E12, took all of razors and discarded them in the sharp container. Interview conducted with the Director of Nursing, Employee E2 on March 8, 2024, at 11:44 a.m.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-03-08 · tag F0695 — failed to provide proper breathing / tracheostomy care — pattern
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, review of clinical record, review of facility policy and staff interviews, it was determined that the facility failed to provide appropriate respiratory care and services for 3 of 36 residents reviewed (Residents R29, R60, and 195). Findings include: Review of facility policy for Tracheostomy care revised March 2024, revealed Check orders for tracheostomy care. Assure an extra tracheostomy tube with inner cannula is always available for emergency replace resident bedside as ordered. Assure an Ambu bag is at resident bedside for emergency procedure as ordered. Review of Resident R60's clinical record revealed the resident was diagnosed with tracheostomy status (procedure to help air and oxygen reach the lungs by creating an opening into the trachea (windpipe) from outside the neck). Review of Resident R60's physician's orders dated March 5, 2024, revealed the tracheostomy cuffed Shiley number 4. Observation of Resident R60 conducted on March 5, 2023, at 11:44 a.m. with Unit manager, Employee E15, revealed no extra tracheostomy tube with inner cannula size 4 and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-03-08 · tag F0759 — failed to keep medication error rate low — pattern
    Ensure medication error rates are not 5 percent or greater.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, review of clinical records, and interviews with facility staff, it was determined that the facility failed to ensure that it was free of medication error rate of five percent or greater two of two residents observed for medication administration. (Resident R127, and Resident R13) Findings include: On March 6, 2024, at 8:34 a.m., observed that Employee E32, a Licensed Nurse, administered to Resident R127, Aspirin Enteric Coated Tablet 81 MG, one tablet. Review of physician order for Resident R127, dated September 22, 2023, revealed an order to administer Aspirin Tablet Chewable 81 MG, give 1 tablet by mouth in the morning for Coronary Artery Disease (Coronary Artery Disease Damage or disease in the heart's major blood vessels; the usual cause is the buildup of plaque; this causes coronary arteries to narrow, limiting blood flow to the heart). Review of medical literature, in, https://newsnetwork.mayoclinic.org/discussion, revealed that with enteric-coated aspirin, research indicated that bloodstream absorption may be delayed and reduced, compared to regular…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-03-08 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on facility policy, observations, and interviews with staff, it was determined that the facility failed to ensure that all drugs and biologicals used in the facility are labeled in accordance with professional standards, including expiration dates and with appropriate accessory and cautionary instructions on three of five nursing units. (700 unit, 300 unit and All Saints unit) Findings include: Review of facility policy titled Policy St [NAME] Storage of Medications revealed that the nursing staff shall be responsible for maintaining medication storage and preparation areas in a clean, safe, sanitary, manner. Further review of this policy revealed that medications requiring refrigeration must be stored in a refrigerator looked in the drug room at the nurses' station or other secured location. Medications must be stored separately from food and must be locked accordingly. Observation of medication cart 700 third cart on March 8, 2024, at 10:10 a.m., revealed 31 unidentified looses pills in the top drawer of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-03-08 · tag F0804 — failed to serve food at safe, palatable temperature — pattern
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on review of facility documentation, observations, and resident and staff interviews, it was determined that the facility failed to provide food that was palatable and served at the proper temperature for nine of 36 residents reviewed (Residents R119, R75, R31, R182, R34, R81, R85, R10, R71). Findings include: Review of facility policy titled, Food Temperatures, dated February 1, 2021, revealed that temperatures of food will be monitored to ensure safety and that hot foods must stay above 135 degrees Fahrenheit and cold foods stay below 41 degrees Fahrenheit during the holding and serving process. During a group interview, held on March 7, 2024, at 10:30 a.m. with Residents R119, R75, R31, R182, R34, R81, R85, R10, R71, revealed that food is not appetizing and palatable. Observations during lunch tray line on March 8, 2024, from 12:15 p.m. to 1:00 p.m. revealed that the fruit cups, pudding, sandwiches, and salads were prepared in bulk and observed on a rack not being chilled prior to tray assembly. Observations during a test tray conducted with the Food Service Director (FSD),…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-03-08 · tag F0676 — failed to keep up residents' daily-living abilities — isolated
    Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, review of clinical records, and staff interviews, it was determined that the facility failed to provide a communication device to maintain optimal communication for one of 36 residents reviewed. (Residents R189) The findings include: Observations during the screening process, on March 5, 2024, at 1:32 p.m. revealed that Resident R189 had a language communication barrier. When the surveyor approached Resident R189's room, the resident was observed laying in bed. When the surveyor requested permission to enter the room, the resident appeared anxious and voiced Nurse aide, Employee E20's name repeatedly. Further observations revealed that Resident R189 got out of bed, and roamed the hallway, anxiously calling for Employee E20. Review of Resident R189's admission Minimum Data Set Assessment (MDS, an assessment tool selected at specific intervals to determine care needs) dated, January 17, 2023, revealed that in section A, the resident was coded, yes for does the resident need or want an interpreter to communicate with a doctor or health professional? Review of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-03-08 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on review of clinical records, observations, and resident and staff interviews, it was determined that the facility failed to ensure the appropriate size of an indwelling urinary catheter was used for one of 36 residents reviewed (Resident R2). Findings include: Review of Physician order dated February 16, 2022, for Resident R2, indicated an order to change Foley Catheter 16fr/10cc, every one month, one time a day, starting on the 16th and ending on the 16th every month. On March 7, 2024, at 11:39 a.m., reviewed the Foley Catheter of R2, in the presence of a Licensed Nurse, Employee E33, and observed that R2 had Foley Catheter Size 18 FR, with the Balloon Size 30 cc. At the time of the finding, Licensed nurse, Employee E33 confirmed that Resident R2 had the incorrect catheter size. 28 Pa. Code 211.12(d)(1) Nursing services

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-01-09 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on the review of facility policy, facility wound care tracking, hospital records, clinical records, national pressure ulcer guidelines and interview with facility staff, it was revealed that the facility failed to conduct a thorough skin assessment of a resident with pressure ulcers and documented history of skin impairment, consistent with professional standards of practice for one of three residents reviewed. (Resident R1) Findings Include: Review of National Pressure Injury Advisory Panel, Prevention and Treatment of Pressure Ulcers/Injuries: Clinical Practice Guidelines, 2019, revealed that Assessment of Pressure Injuries and Monitoring of Healing: Conduct a comprehensive initial assessment of the individual with a pressure injury. Set treatment goals consistent with the value and goals of the individual, with input from the individual's informal caregivers, and develop a treatment plan that supports these values and goals. Assess the pressure injury initially and re-assess at least weekly to monitor progress toward healing. Select a uniform, consistent method for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-01-09 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on the review of clinical records, facility policies, hospital records and interviews with staff and resident representative, it was determined that the facility failed to ensure that a podiatry (a branch of medicine devoted to the study, diagnosis, and treatment of disorders of the foot and ankle) wound care recommendations from hospital was administered as recommended for one of three residents reviewed. Findings Include: Review of hospital record for Resident R1 dated December 27, 2023, revealed that the resident had anterior ankle and lateral foot wounds, pressure ulcer (Injury to skin and underlying tissue resulting from prolonged pressure on the skin.) to the left heel, which was unstageable, right heel pressure ulcer which was a Stage 1 and a sacral pressure ulcer which was a deep tissue injury (DTI- a serious form of pressure injury). Review of hospital After Visit Summary included a wound care recommendation from podiatry to bilateral feet, anterior ankle, and lateral foot. Recommendation indicated to remove previous dressing and rinse with saline, gently pat dry.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-01-09 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on the review of clinical records, facility policy, hospital records and interview with staff and resident representative, it was revealed that the facility failed to provide necessary treatment and services to promote healing of pressure ulcer consistent with professional standards of practice for one of three residents reviewed. (Resident R1) Findings Include: Review of hospital record for Resident R1 dated December 27, 2023, revealed that the resident had anterior ankle and lateral foot wounds, pressure ulcer (Injury to skin and underlying tissue resulting from prolonged pressure on the skin.) to the left heel, which was unstageable, right heel pressure ulcer which was a Stage 1 and a sacral pressure ulcer which was a deep tissue injury (DTI- a serious form of pressure injury). Review of hospital Discharge summary dated [DATE], revealed an order to apply zinc oxide 40% paste, apply two times a day to sacrum and scrotum. Review of admission assessment for Resident R1 dated December 27, 2023, revealed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-10-26 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on review of facility policies, clinical records, and staff interviews, it was determined that the facility failed to develop comprehensive care plans to meet care needs for one of nine residents reviewed. (Resident R6) Findings include: Review of facility policy titled, Care planning, revised on September 2015, indicated that immediately recognizable problems should be cere planned upon admission including UTI (acute infections still requiring treatment). Review of Resident R6's clinical record revealed a nurses note dated July 25, 2023, which indicated that Resident R6 was being treated for a urinary track infection (UTI). Further review of Resident R6's clinical record revealed a physician order dated, July 21, 2023, for Ciprofloxacin HCl Oral Tablet; Give1 tablet by mouth two times a day for UTI for 7 days. Further review of Resident R6's clinical record revealed no documented evidence a comprehensive care plan was developed regarding UTI treatment. Interview with the Assistant Director of Nursing, Employee E5, was conducted on October 26, 2023, at approximately 2:34 p.m.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-10-26 · tag F0804 — failed to serve food at safe, palatable temperature — isolated
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on review of facility documentation, observations, and resident and staff interviews, it was determined that the facility failed to provide food that was palatable and served at the proper temperature for five of eleven residents reviewed (Residents R5, R1, R3, R2 and R6). Findings include: Interview with Resident R5 on October 26, 2023, at 10:57 a.m. revealed that his hot food arrived cold in the morning. Interview with Resident R1 on October 26, 2023, at 11:01 a.m. revealed that the hot food was sometimes cold. Interview with Resident R3 on October 26, 2023, at 11:05 a.m. revealed that hot foods are cold and ice cream is all melted. Interview with Resident R2 on October 26, 2023, at 11:20 a.m. revealed that food is often cold. Interview with Resident R6 on October 26, 2023, at 1:38 p.m. revealed that his lunch consisted of beef stroganoff today and it arrived cold. Resident stated that he refused to eat the cold beef stroganoff. Observations during a test tray conducted with Employee E3, Food Service Director (FSD), on October 26, 2023, at 1:32 p.m., revealed the beef…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$26,043 in federal fines across 1 penalty.

  • $26,043 — penalty dated 2025-01-24

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Part of a chain

This home belongs to THE ROSENBERG FAMILY — 16 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 2 of 52.7-0.7 vs chain
Health inspection 2 of 52.2-0.2 vs chain
Staffing 4 of 53.9+0.1 vs chain
Quality measures 4 of 54.0≈ chain avg
The other 15 homes this chain runs (chain average 2.7★, per CMS)

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleShareSince
BASCH, JOELIndividual5% OR GREATER DIRECT OWNERSHIP INTEREST8%since 11/28/2023
BASCH, JOSHUAIndividual5% OR GREATER DIRECT OWNERSHIP INTEREST8%since 11/28/2023
BASCH, MOSHEIndividual5% OR GREATER DIRECT OWNERSHIP INTEREST8%since 11/28/2023
BASCH, YITZIIndividual5% OR GREATER DIRECT OWNERSHIP INTEREST8%since 11/28/2023
ROSENBERG, AVRAHAMIndividual5% OR GREATER DIRECT OWNERSHIP INTEREST10%since 11/28/2023
ROSENBERG, ESTHERIndividual5% OR GREATER DIRECT OWNERSHIP INTEREST; ADP OF THE SNF16%since 11/28/2023
ROSENBERG, MOSHEIndividual5% OR GREATER DIRECT OWNERSHIP INTEREST27%since 09/01/2014
ROSENBERG, ZVIIndividual5% OR GREATER DIRECT OWNERSHIP INTEREST10%since 11/28/2023
10400 ROOSEVELT REALTYOrganization5% OR GREATER MORTGAGE INTEREST; ADP OF THE SNFsince 11/28/2023
STERN, SAMUELIndividualCORPORATE OFFICER; ADP OF THE SNFsince 01/01/2023
SPECTOR, LARRYIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 01/01/2023
VARUGHESE, ANNIEIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 04/17/2023

CMS files one row per role, so the 17 rows in the source record cover these 12 parties — each is shown once here with every role it holds. Nothing is omitted.

1 organizational owner listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$22.3M
Net patient revenuemost recent cost report
+3.0%
Operating marginrevenue minus expenses
$2
Related-party expense0% of expenses
Who pays — share of resident-days
Medicaid 84%Medicare 4%Other / private 12%

About 84% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $2 paid to related parties (affiliated landlords or management companies) in its most recent cost report.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2024. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$278per resident / day
operating cost
$8,457per month
≈ monthly operating cost
$287per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2024). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in PA

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Pennsylvania Medicaid page.

Typical monthly cost in Pennsylvania
$11,954/mo
Nursing home (semi-private)
$13,688/mo
Nursing home (private)
$6,480/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 395182. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-11-20, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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