The Springs Batesville

Location & what’s nearby

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Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

53.7% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 52 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

Met the expected recovery: 64.3% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 28 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.15 therapist hours per resident per day in 2026Q1 — more than 13% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 3% of this home’s weekday level — it runs therapy on weekdays, with essentially none at the weekend. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

Staffing

How full it usually is: this home is certified for 150 beds and averages 88.2 residents a day — about 59% occupied, or roughly 62 beds typically open. It often has substantial empty capacity — worth asking why, since low census can reflect either a new or shrinking home or one families are avoiding. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 4.16 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.29 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.82 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.61 hrs/resident/day on weekends vs 4.39 on weekdays — 18% thinner on weekends. RN hours go from 0.33 to 0.20 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 57% is well above the national median of 45%.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

19 citations, most serious first. The 10 most serious are shown; the remaining 9 are one tap away and print in full.

• Potential for harm · Ecited before2025-08-28 · tag F0803 — failed to meet residents' dietary needs — pattern
  Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
  What the surveyor found here — the official record, unedited, may be distressing

  Based on observation, record review and interview, the facility failed to ensure meals were served according to the planned written menu to meet the nutritional needs of the residents for one of one meal observed. The findings include: During an observation and interview on 08/25/2025 at 12:14 PM, this surveyor observed Dietary [NAME] (DC) #1 use a #8 scoop (4 ounces) to serve a single portion of regular ham, potato and cheese casserole, instead of an eight-ounce (oz) ladle which was equal to a cup, as per the menu. DC #1 stated she thought #8 scoop was 8 oz. During an observation and interview on 08/25/2025 at 12:30 PM, this surveyor observed DC #1 use a #8 scoop to scoop and serve a single portion of mechanical soft ham, potato and cheese casserole, instead of 8 oz ladle which was equal to a cup, as per the menu. DC #1 stated she thought #8 scoop was 8 oz. Review of the Noon Meal Menu indicated the residents on regular diets, mechanical soft diets, and residents on pureed diets were to receive one cup (8 oz) of ham, potatoes and cheese casserole.

  Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
• Potential for harm · Ecited before2025-08-28 · tag F0812 — failed to store, cook, and serve food safely — pattern
  Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
  What the surveyor found here — an excerpt from the official record, may be distressing

  Based on observation, interview and facility policy review, the facility failed to ensure the ice machine was maintained in a sanitary manner; expired food items were promptly removed or discarded on or before the expiration or use by date, that dietary staff washed their hands between dirty and clean equipment, and hot food items were maintained at required temperature for one of one meal observed. The findings include: During an observation and interview on 08/25/2025 at 10:43 AM, Dietary [NAME] (DC) #1 wore gloves on her hands while she picked up a box of plastic wrap from under the food preparation counter and placed it on the counter, contaminating her gloves. Without changing her gloves or washing her hands, DC #1 then used the same contaminated glove to pick up grilled cheese sandwiches and placed them into a pan to be served to the residents for lunch. DC #1 stated she should have removed the gloves and washed her hands after touching the plastic wrap box. During an observation and interview on 08/25/2025 at 10:51 AM, Dietary Aide (DA) #2 wore gloves on her hands while she…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
• Potential for harm · D2025-02-05 · tag F0656 — failed to write and follow a full care plan — isolated
  Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
  What the surveyor found here — an excerpt from the official record, may be distressing

  Based on record review and interview, the facility failed to ensure staff followed the Care Plan of a resident who was at risk for falls, as evidenced by intervention of a fall mat not being on the floor beside resident's bed to prevent injury for 1 (Resident # 1) of 3 sampled residents. The findings are: A review of an admission Record indicated the facility admitted Resident #1 with diagnoses that included dementia with behavioral disturbances, restlessness and agitation, atrial fibrillation [heart condition where the heart beats rapidly and the upper and lower chambers beat out of sync causing poor blood flow], hypertension [high blood pressure] and history of falling. Review of an admission Minimum Data Set (MDS) with an ARD dated 03/21/24, revealed Resident #1 had a Staff Assessment for Mental Status (SAMS) which indicated the resident was severely impaired for their daily decision making. Review of Resident #1's Care Plan initiated 03/15/2024, revealed Resident #1 was at risk for falls r/t (related/to) weakness, muscle wasting and atrophy, impulsivity, Alzheimer's disease,…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
• Potential for harm · Dcited before2024-10-01 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
  Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
  What the surveyor found here — an excerpt from the official record, may be distressing

  NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to properly transfer a resident using a mechanical lift and failed to investigate and educate to prevent possible injury for one (Resident #2) sampled resident who was transferred via mechanical lift. The findings are: Review of an electronic Medical Diagnosis Chart revealed Resident #2 had a diagnosis of paraplegia. Review of a quarterly Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 08/19/2024 indicated Resident #2 understands and is understood, had a Brief interview of Mental Status (BIMS) score of 14 (13-15 cognitively intact), ambulated via wheelchair, and had no falls since their last assessment. Review of Resident #2's Care Plan showed the resident required a mechanical lift with assistance of 2 staff members for transfers. Review of Resident #2's Electronic Medical Record (EMR) did not document a fall on 06/10/2024. On 10/01/2024 at 8:49 AM, during an interview Resident #2 relayed that on the evening of 06/10/2024,…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
• Potential for harm · Fcited before2024-05-23 · tag F0812 — failed to store, cook, and serve food safely — widespread
  Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
  What the surveyor found here — an excerpt from the official record, may be distressing

  Based on observation, record review, and interview, the facility failed to ensure food items were discarded by their use by date; food items were stored and served in a manner to prevent cross contamination; and hair covering for the face and head were worn at all times in 1 of 1 kitchen. The findings are: On 05/20/2024 at 10:35 AM, Dietary Aide #5 was observed with facial hair which was uncovered. On 05/20/2024 at 10:45 AM, a previously opened package containing tortillas was observed on the top shelf of the bread rack. The use by date was 05/14/2024. On 05/20/2024 at 10:50 AM, a one-pound bag of diced onion was observed on the shelf of the walk in refrigerator. The use by date was 05/13/2024. A 5-pound container of cottage cheese which was 3/4 full was observed on a shelf in the walk-in refrigerator. The use by date was 05/19/2024. On 05/20/2024 at 10:52 AM, the Maintenance Director was observed to be working in the kitchen without a covering for facial hair. The Dietary Manager was asked if an individual in the kitchen with facial hair should have a face covering. The Dietary…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
• Potential for harm · E2024-05-23 · tag F0657 — failed to keep the care plan current — pattern
  Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
  What the surveyor found here — an excerpt from the official record, may be distressing

  Based on record review and interview, the facility failed to ensure residents individualize plan of care was revised to reflect the current needs of the resident and updated to include falls for 02 (Resident #06, #31) of 02 sample mix resident, and to include half side rail use for 01 (Resident #06) of 01 sample mix residents. The findings are: 1. On 05/20/2024 at 2:14 PM, the surveyor observed Resident #06 lying in bed. Both half side rails were up at top of bed with the right side rail padded on top and sides with what appears to be a black foam pool noodle. a. Review of Resident #06's Progress Notes dated 01/31/2024 revealed the resident was found on the floor beside the bed with lacerations to the top and bottom lip. b. Resident #06's Patient Registration Form [named medical center] dated 01/31/2022 revealed a maxillary closed fracture from a fall from the bed. Chief Complaint revealed resident stated, I fell off my bed and hit my nose. Computed tomography (CT) Scan revealed comminuted fracture of the anterior/lateral/ posterior right and left maxillary sinuses. 'Final…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
• Potential for harm · E2024-05-23 · tag F0687 — failed to care for feet properly — pattern
  Provide appropriate foot care.
  What the surveyor found here — an excerpt from the official record, may be distressing

  Based on observation, record review, and interview, the facility failed to ensure residents who required assistance with foot care were regularly provided with the necessary assistance to maintain good hygiene and grooming, as evidenced by failure to ensure toenails were kept clean and trimmed for 1 (Resident #68) of 1 sampled resident. The findings are: Review of the Order Summary revealed that Resident #68 has diagnoses of paraplegia, venous insufficiency, and type 2 diabetes. Review of the admission Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 03/09/2024 revealed that Resident #68 scored a 15 (cognitively intact) on the Brief Interview for Mental Status (BIMS). Review of the Care Plan reveals that Resident #68 has these interventions in place, Nail Care: I require substantial assistance with nail care. I am a diabetic. Check nail length, clean, trim and file on shower days and as needed. On 05/20/2024 at 11:04 AM, the Surveyor observed Resident #68 ' s feet were dry with skin peeling off. There was skin material observed on the pillow below the feet. The left…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
• Potential for harm · E2024-05-23 · tag F0688 — failed to keep residents mobile / prevent decline — pattern
  Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
  What the surveyor found here — an excerpt from the official record, may be distressing

  Based on observation, record review, and interview, the facility failed to ensure interventions were utilized to prevent worsening of contractures in one of one sampled resident (Resident #8). The findings are: A review of the Order Summary revealed that Resident #8 had diagnoses of bipolar disorder, osteoarthritis, and left-hand contracture. A review of the Quarterly Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 04/12/2024 revealed that Resident #8 scored a 12 (moderate cognitive impairment) on the Brief Interview for Mental Status (BIMS). Section GG reveals that Resident #8 has Function Limitation Range of Motion; Upper Extremity 2. Impairment on both sides. A review of the Care Plan reveals that Resident #8 has Interventions: contractures: The resident has contractures of the left hand. Provide skin care as needed to keep clean and prevent skin breakdown. On 05/20/2024 at 2:30 PM, the Surveyor observed Resident #8 sitting up on the side of the bed, the left hand was contracted with the middle and ring finger digging into the palm of the resident's hand. The…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
• Potential for harm · Ecited before2024-05-23 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — pattern
  Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
  What the surveyor found here — an excerpt from the official record, may be distressing

  Based on observation, record review, and interview, the facility failed to ensure residents were free from potential accidents from half side rail use for 1 (Resident #06) and failed to ensure bed side rails were properly padded for a resident with a seizure disorder for 1 (Resident #06) of 1 sampled resident, and failed to ensure a wheelchair was left unlocked to prevent an injury for 1 (Resident #294) of 1 sample mix resident. The findings are: 1. On 05/20/2024 at 2:14 PM, the Surveyor observed Resident #06 lying in bed on their right side with eyes closed. Both half side rails were up at the top of bed with the right side rail padded on top and sides with what appears to be a black foam pool noodle. The Care Plan dated 10/22/2020 for Resident #06 revealed the resident had an (activity of daily living) ADL self-care performance deficit with an intervention of quarter side rails to promote independence. No seizure precautions were noted on the care plan. Resident #06's Patient Registration Form [Hospital Name]' dated 01/31/2022 revealed a maxillary closed fracture from a fall from…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
• Potential for harm · E2024-05-23 · tag F0700 — pattern
  Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
  What the surveyor found here — an excerpt from the official record, may be distressing

  Based on observation, interview, and record review, the facility failed to ensure bed rail assessments were performed before the use of bed rails for 1 (Resident #06) of 1 sampled resident reviewed for accidents. The findings are: Review of Resident #06's Quarterly Minimum Data Set (MDS) with an Assessment Reference Date of 03/13/2024 revealed 'Physical Restraints'- bed rail not used, and an Active Diagnosis of Seizure Disorder or Epilepsy. Review of Resident #06's Side Rail(s) Usage Assessment dated 12/11/2023 indicated resident #06 did not use bed rails. On 05/21/2024 at 11:44 AM, the Surveyor observed both of Resident #06's side rails up at the top of the bed with the right side rail padded on top and sides with what appeared to be a black foam pool noodle. On 05/22/2024 at 9:00 AM, the Surveyor observed Resident #06 lying in bed on the resident's right side with eyes closed. Both half side rails up at the top of bed with the right side rail padded on top and sides with what appeared to be a black foam pool noodle. On 05/22/2024 at 2:56 PM, the Surveyor went to Resident #06's…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Quality of Life and Care Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Fines & penalties

No federal fines in the current CMS record.

Part of a chain

This home belongs to THE SPRINGS ARKANSAS — 26 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

CMS files one row per role, so the 10 rows in the source record cover these 7 parties — each is shown once here with every role it holds. Nothing is omitted. The source lists no ownership percentage for any of them — PECOS records a share only for equity interests, not for board or management roles.

2 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

About 74% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $2.6M paid to related parties — landlords or management companies under common ownership — equal to about 28% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2024. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

Straight from this home’s Medicare cost report (CMS, FY2024). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in AR