Premier At The Springs
3600 Richards Road, North Little Rock, AR 72117 · For profit - Limited Liability company · 132 certified beds · (501) 955-2108 Medicare & Medicaid certified
The public record raises real questions here. Weigh the concerns below carefully.
- no federal fines or payment denials on record
- fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
- it has a citation for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0609) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- a high number of inspection citations overall (35) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- its facility-reported quality-measure score sits well above its independent inspection score
- its independent health-inspection rating is low (1/5)
- its payroll-based staffing rating is low (2/5)
- nursing-staff turnover (60%) runs well above the national median (45%)
- about 30% of its spending goes to commonly-owned related companies
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 1 of 5 |
| StaffingFrom payroll records (PBJ) | 2 of 5 |
| Quality measuresSelf-reported by the facility | 4 of 5 |
Worth a closer look. This home's quality-measure rating runs 3 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.
Location & what’s nearby
Open in Google Maps ↗ · Directions ↗ · Larger map ↗
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 4 of 5 |
| Long-stay residentspeople who live here | 5 of 5 |
| Short-stay residentsrehab / post-hospital | 1 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating improved from 1 to 2 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 3.6% | 9.5% | 15.4% | better |
| Long-stay residents who lose too much weight | 5.1% | 4.3% | 5.4% | typical |
| Long-stay residents with a catheter left in their bladder | 0.0% | 0.6% | 0.9% | better |
| Long-stay residents with a urinary tract infection | 0.0% | 1.2% | 2.0% | better |
| Long-stay residents with depressive symptoms | 0.0% | 1.4% | 6.5% | check this* — see note marked star below the table |
| Long-stay residents who were physically restrained | 0.0% | 0.1% | 0.1% | better |
| Long-stay residents with falls causing major injury | 3.6% | 3.9% | 3.3% | typical |
| Long-stay residents whose ability to walk worsened | 4.8% | 10.1% | 16.1% | better |
| Long-stay residents on antianxiety or hypnotic medication | 14.7% | 21.7% | 18.9% | better |
| Long-stay residents given the seasonal flu vaccine | 98.1% | 96.1% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 4.9% | 4.2% | 4.7% | typical |
| Long-stay residents with worsening bladder/bowel control | 8.8% | 13.5% | 21.2% | better |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 13.1% | 10.9% | 17.1% | better |
| Short-stay residents who newly got an antipsychotic medication | 1.4% | 1.3% | 1.4% | typical |
| Short-stay residents given the seasonal flu vaccine | 80.0% | 77.7% | 79.4% | typical |
| Short-stay residents rehospitalized after admission | 29.1% | 24.1% | 22.6% | worse |
| Short-stay residents with an outpatient ER visit | 8.8% | 12.5% | 12.0% | better |
| Long-stay hospitalizations per 1,000 resident days | 1.24 | 2.01 | 1.67 | better |
| Long-stay outpatient ER visits per 1,000 resident days | 1.14 | 2.13 | 1.80 | better |
* This home reported 0% on a measure where lower is better. That can mean genuinely excellent care — but because the number is self-reported, a zero can also mean the problem was not recorded. Weigh it against the inspection record above.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
47.9% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 84 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 44.4% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 45 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.27 therapist hours per resident per day in 2026Q1 — more than 41% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 10% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 47.9%CMS range 36.1–58.3 | 51.5% | Oct 2022–Sep 2024 | no different from U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 9.8%CMS range 6.7–13.7 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 44.4% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 35.6% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 42.2% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 100.0% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | 96.0% | 100.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 0.0% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 8.0% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 7.2%CMS range 3.9–11.8 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 1.02 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 132 beds and averages 119.2 residents a day — about 90% occupied, or roughly 13 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 4.00 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.23 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.79 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 3.42 hrs/resident/day on weekends vs 4.23 on weekdays — 19% thinner on weekends. RN hours go from 0.21 to 0.27 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 60% is well above the national median of 45%. 1 administrator has left in the past year.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
35 citations, most serious first. The 10 most serious are shown; the remaining 25 are one tap away and print in full.
- Potential for harm · D2026-06-12 · tag F0655 — isolatedCreate and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, record review, and facility policy review, the facility failed to accurately develop and implement a baseline Care Plan for one (Resident #1) of one resident reviewed for baseline care planning. Specifically, the facility failed to include minimum healthcare information such as, administration of an anticoagulant and the resident being at risk for falls, necessary to ensure the facility staff provided continuity of care, staff communication, resident safety, and prevention of adverse events for Resident #1. The findings included: Review of Resident #1's Medical Diagnoses Report revealed Resident #1 had diagnoses that included a history of respiratory failure with hypoxia (low oxygen levels), atrial fibrillation (irregular heart rhythm), unspecified fall subsequent encounter (frequent falls), spinal stenosis lumbar region with neurogenic claudication (the lower spinal canal is narrowed, compressing nerves and causing weakness/numbness/pain in the legs), and other abnormalities…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2025-08-14 · tag F0838 — failed to assess facility resources and resident needs — widespreadConduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on facility document review, interviews, facility policy review, it was determined that the facility failed to conduct a thorough facility assessment for the staffing required for day/evening/weekend coverage of resident needs and failed to formulate a plan for staff recruitment and retention to meet the needs of the residents when completing their facility assessment. The findings include: A review of the Facility Assessment, dated 07/07/2025, revealed the following: “The Facility Assessment Team” was identified as the Administrator, Director of Nursing, Assistant Director of Nursing, Infection Preventionist, and Medical Director. The average census used was 132 and the assessment indicated that prior to the admission of any resident, the Director of Nursing and nursing department staff along with the IDT [interdisciplinary team] team assessed physical and psychosocial needs of the residents. “Facility Staffing” identified the managers and “Additional Staff: Licensed Registered Nurses, Licensed Practical Nurses, State Tested Nursing Assistants, Resident Assistants, Diet Tech…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-08-14 · tag F0677 — failed to help fully-dependent residents with daily care — patternProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, record review, and facility policy review, it was determined that the facility failed to ensure personal care was provided for two (Resident #106 and Resident #126) of two residents reviewed for activities of daily living. The findings include: Resident #126 Review of Resident #126’s admission Record indicated Resident #126 was admitted to the facility on [DATE] with diagnoses which included orthopedic aftercare following surgical amputation [of toes of left foot], type 2 diabetes mellitus with diabetic nerve pain, absence of left toes, disorder in which narrowed blood vessels reduce blood flow to the legs and feet, anxiety disorder and absence of right leg above the knee. Review of Resident #126’s admission Minimum Data Set (MDS) with an assessment reference date (ARD) of 07/14/2025, indicated a Brief Interview for Mental Status (BIMS) score of 15, which indicated Resident #126 was cognitively intact. The MDS also indicated Resident #126 had no behavior or rejection of care…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-08-14 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, interview and facility policy review, the facility failed to ensure a glucometer was cleansed according to the manufacturer's guidelines for two of two glucometers observed being used to perform blood sugar checks; and failed to ensure wound care was performed using proper infection control measures for one (Resident #126) of one resident observed during wound care. The findings include: Resident #126 wound care Review of the admission Record for Resident #126 indicated they were admitted to the facility on [DATE] with diagnoses which included acquired surgical amputation of toes of left foot, type 2 diabetes mellitus, peripheral vascular disease (a condition where the blood vessels in the arms, legs, and other extremities become narrowed or blocked), anxiety disorder, and absence of the right leg above the knee. A review of Resident #126’s admission Minimum Data Set with an Assessment Reference Date of 07/14/2025, revealed a Brief Interview of Mental Status score of 15,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-08-14 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review, interview, and facility policy review, it was determined that the facility failed to ensure an abuse allegation was reported to law enforcement for one (Resident #108) of five sampled residents. The findings include: The quarterly Minimum Data Set, with an Assessment Reference Date of 07/17/2025, revealed Resident #108 had a Staff Assessment of Mental Status with a score of 3, which indicated the resident had severely impaired (never/rarely makes decisions) cognitive skills for daily decision making. A review of Resident #108’s Care Plan dated 07/13/2025 revealed the resident was receiving hospice services and was at risk for skin integrity issues. The Care Plan included interventions that included to keep nails trimmed, conduct weekly body audits, reposition, and report skin concerns to the nurse. A review of the Medical Diagnosis Report revealed Resident #108 had diagnoses which included damage of brain cells affecting memory and thinking skills, hearing deficit, cognitive communication deficit, and excessive worry, fear, and nervousness. A review of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-08-14 · tag F0921 — failed to keep a safe, functional, sanitary building — isolatedMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, interviews, and facility policy review, it was determined that the facility failed to ensure necessary equipment was maintained in a clean and sanitary state for one (Resident #122) of three residents reviewed, specifically not ensuring a resident’s wheelchair was free of dirt and debris. The findings include: During an observation on 08/11/2025 at 3:38 PM, Resident #122 was resting in bed, and their wheelchair was parked to the right of the bed. This surveyor observed that Resident #122’s wheelchair had white and brown flakes and crumbs caked on both sides of the seat cushion and on the front legs that connected the wheels and brakes. During an observation on 08/12/2025 at 8:30 AM, this surveyor observed Resident #122 in the dining room for breakfast and that their wheelchair was still dirty. During a concurrent observation and interview on 08/13/2025 at 11:49 AM, Resident #122 lifted the seat cushion to show Assistant Director of Nursing (ADON) #1 the dirt and debris on the wheelchair. ADON #1 confirmed the wheelchair was dirty and needed to be cleaned. A…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-12-04 · tag F0641 — isolatedEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, the facility failed to ensure the Minimum Data Set (MDS) was accurate and complete to facilitate the ability to plan and provide necessary care and services for 1 (Resident #1) sampled resident whose MDS was reviewed. The findings are: Review of the admission Record revealed the facility admitted Resident #1 with a diagnosis of Moderate Protein-Calorie Malnutrition. Review of the significant change Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 09/25/2024 revealed Resident #1 had a Brief Interview for Mental Status (BIMS) score of 15, which indicated the resident was independent for their daily decision making. Section J, subsection J1400 was marked no and section O0110, subsection K1 Hospice was marked yes . Review of Resident #1's Care Plan initiated 09/24/2024 revealed the resident elected hospice services with Baptist Hospice. During an interview on 12/03/2024 at 3:00PM, MDS Coordinator #2 stated that she marked No on section J1400 of the 09/25/2024 significant change MDS. During review of the RAI manual, with MDS…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-12-04 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interviews, record review, facility document review, and facility policy review, it was determined that the facility failed to ensure the comprehensive care plan addressed and individualized appropriate care and services for 1 (Resident #3) of 1 sampled resident, reviewed for care plan accuracy. The Findings are: Review of Resident #3's admission Record, with an admission date of 04/12/2024, revealed diagnoses of sudden (acute) decrease in breathing (respiratory failure) with low oxygen (hypoxia) and sleep apnea. Review of Resident #3's Order Summary Report, dated November 1, 2024, indicated change oxygen tubing each week, every night shift, every Wednesday, oxygen two (2) liters per minute (LPM) through nasal cannula (NC) as needed for shortness of breath each day. Review of Resident #3's Care Plan with a date of October 21, 2024, did not note the resident received oxygen as needed. Review of Resident #3's Discharge, return anticipated, Minimum Data Set (MDS), with an Assessment Reference Date (ARD) of 11/07/2024, indicated in Section O0110, Special Treatments, procedures…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2024-05-08 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and interview, the facility failed to ensure food items stored in the refrigerator and storage area were covered or sealed to maintain freshness and prevent potential cross contamination of food and beverages; expired food items were promptly removed/discarded by the expiration or use by dates; kitchen vents cleaned; provide a sanitary environment for food preparation; floors, kitchen walls, door frames and baseboards were free of rotten wood, chipped floor tiles, debris, rust, and dirt; 3 of 3 ice machines were maintained in a clean and sanitary condition to prevent food and beverage contamination; and staff washed their hands and changed gloves between dirty and clean tasks and before handling clean equipment or food items to minimize the potential for contaminating food items. This failed practice had the potential to affect 108 residents who received food from the 1 of 1 kitchen. The findings are: 1. During a tour of the kitchen with the Dietary Supervisor, the following observations were made in the kitchen. a. On 05/07/24 at 08:37 AM, the ice machine panel…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-05-08 · tag F0557 — patternHonor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, interviews and record review, the facility failed to ensure that privacy and dignity was maintained for 2 (Resident #9 #13) sampled residents. The findings are: 1. According to list of diagnosis in the electronic records Resident 9 had a diagnosis of history of urinary tract infection, Overactive bladder, Retention of urine, and Acute cystitis. a. According to Significant Change Minimum Data Set (MDS) with the Assessment Reference Date of 4/15/24 Resident 9 scored 07 (indicates severely impaired cognition) on the Brief Interview of Mental Status (BIMS), and that the Resident had an indwelling catheter, and always incontinent of bowel. b. A Care Plan, with a revision date of 05/01/2023, documented that Resident 9 was at risk for impaired Skin Integrity related to (r/t) decreased mobility and incontinence. c. On 05/05/24 at 02:28 PM, the Surveyor observed Certified Nursing Assistant (CNA) #8 and #7 at the bedside of Resident #9 with the blanket pulled back, incontinence brief detached, and privacy curtain not pulled exposing the Resident to her roommate and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 25 citations
- Potential for harm · E2024-05-08 · tag F0636 — patternAssess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interviews the facility failed to accurately assess the comprehensive assessment for 2 (Resident #52, #90) sampled residents. The findings are: 1. Resident 52 had a diagnosis of bi-polar, depression, and anxiety disorder. a. A Significant Change Minimum Data Set with the Assessment Referenced Date of 08/24/23 documented that Resident #52 scored 03 (indicating severe cognitive impairment) on the Brief Interview of Mental Status (BIMS), and Resident was not currently considered by the state level II Pre-admission Screening and Resident Review (PASRR) process to have serious mental illness and/or intellectual disability or a related condition. b. A Care Plan for Resident #52, with the revision date of 06/19/2023, documented Resident had mood problem related to (r/t) bipolar disorder. c. On 05/08/24 at 08:15 AM, the Minimum Data Set (MDS) Coordinator was not aware that Resident 52 was considered by the state as PASSAR level II. MDS Coordinator voiced that the electronic records did not reflect that information. 2. Resident #90 had a diagnosis of depression,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-05-08 · tag F0677 — failed to help fully-dependent residents with daily care — patternProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, interviews and record review, the facility failed to ensure 1 Resident #104 of 3 (Resident #54, #91, and #104) sampled residents reviewed for Activities of Daily Living (AD)s nails were clean and that they received a shave. The findings are: Resident #104 had diagnosis of Pressure Ulcer Sacral Region Stage 4. The Medicare-5 Day Minimum Data Set [MDS] with an Assessment Reference Date [ARD] of 4/08/24 documented resident scored 04 (00-07 indicates severe impairment) on a Brief Interview for Mental Status (BIMs) and required substantial/maximal assistance with bathing. A review of a facility policy titled, Shaving the Resident, dated 05/08/2024, indicated, The purpose of this procedure is to promote cleanliness and to provide skin care. A review of a facility policy titled, Fingernails/Toenails, Care of, dated 05/08/2024, indicated, The purpose of this procedure are to clean the nail bed, to keep nails trimmed, and to prevent infections . A care initiated 3/08/24 documented, .Check nail length and trim and clean as necessary . On 5/05/24 at 11:45 AM, Resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-05-08 · tag F0692 — failed to prevent malnutrition and dehydration — patternProvide enough food/fluids to maintain a resident's health.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and interview, the facility failed to ensure hydration was available at all times for 1(Resident #69) of 2 (Resident #69 and Resident #214) sampled residents reviewed for hydration. The findings are: A review of the Physician Order indicated Resident #69 had a diagnosis of constipation. The Quarterly Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 3/17/24 revealed Resident #69 had a Brief Interview of Mental Status (BIMS) of 15 (13-15 indicates cognitively intact). A review of Resident #69's care plan initiated on 10/02/21 documented, .Encourage and assist with fluid intake to promote hydration . On 5/05/24 at 11:58 AM Resident #69 asked the surveyor to get some water. The surveyor asked, How long have you been out of water? Resident stated, I haven't had any all day. The surveyor asked, How often are you out of water? Resident stated, Mostly on weekends. On 5/05/24 at 12:30 PM, Resident #69 doesn't have any water available. On 5/05/24 at 1:40 PM Certified Nurse Aide #11 was asked, Can you tell me why Resident #69 doesn't have any water…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-05-08 · tag F0695 — failed to provide proper breathing / tracheostomy care — patternProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and interview the facility failed to provide a clean oxygen tubing to 1 Resident #97 of 2 (Resident #32 and #97) sampled residents on oxygen therapy, and the facility failed to ensure oxygen tubing was placed in a storage bag for 1 Resident #32 of 2 (Resident #32, and Resident #97) sampled residents on oxygen. The findings are: 1. On 5/05/2024 at 9:02 AM, surveyor entered Resident #32's room to find oxygen tubing lying on the floor. a. On 5/07/2024 at 8:54 AM, surveyor asked Certified Nursing Assistant (CNA) #1 what should a staff person do when a resident's oxygen tubing is found lying in the floor? CNA #1 said go get the nurse. b. On 5/08/2024 at 10:40 AM, surveyor asked Director of Nursing (DON) what should a staff person do when they find oxygen tubing lying on the floor? DON said the tubing would need to be immediately replaced. c. Oxygen administration policy and services were provided by DON. 2. Resident #97 had diagnosis of Moderate Persistent Asthma. The 5-Day Minimum Data Set [MDS] with an Assessment Reference Date [ARD] of 5/03/24 documented the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-05-08 · tag F0700 — patternTry different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure bed rails were not used for 1 Resident #104 of 2 (Resident #90 and Resident #104) sampled residents reviewed for accidents without a side rail assessment to prevent the potential for accidents. The findings are: Resident #104 had a diagnosis of Pressure Ulcer Sacral Region Stage 4. The Medicare-5 Day Minimum Data Set [MDS] with an Assessment Reference Date [ARD] of 4/08/24 did not indicate that Resident #104 used side rails. A review of a side rail assessment dated [DATE], indicated Resident #104 did not use bed rails. On 5/05/24 at 11:45 AM, Resident #104 indicated he needed to be repositioned in bed. His bed rails were up x 2. On 5/05/24 at 11:48 AM, Certified Nurse Aide (CNA) #11 was asked, How long has Resident #104 used side rails? She stated, He's had them since he's been here. On 5/06/24 at 8:54 AM, Resident #104 was in bed. His side rails were up x 2. On 5/07/24 at 3:14 PM, Resident #104 was in bed. His side rails were up x…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-05-08 · tag F0758 — failed to limit and justify psychotropic drugs — patternImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure a dose reduction was implemented for 1 (Resident #82) of 5 (Resident #10, #30, #37, 79, and #82) sampled residents reviewed for unnecessary medication administration. The findings are: A review of a Physician Order, indicated Resident #82 had a diagnosis of Major Depressive Disorder. A Quarterly Minimum Data Set [MDS] with an Assessment Reference Date [ARD] of 5/28/24 documented the Resident scored 13 (13-15 indicates cognitively intact) on a Brief Interview for Mental Status (BIMs). A review of a care plan initiated 9/26/22 documented, .Administer antidepressant medications as ordered by physicians . A review of Pharmacy Medication Regimen Review, dated 3/14/24 documented, .Please consider a gradual dose reduction or tapering the dose of this medication in an effort to determine optimal dose or if it may be unnecessary for this resident . It revealed Resident #82 original start date for Sertraline 125 milligrams was on 6/15/2023. The physician recommended reducing the Sertraline to 100 milligrams daily effective…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-05-08 · tag F0803 — failed to meet residents' dietary needs — patternEnsure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review and interview, the facility failed to ensure meals were prepared and served according to the planned written menu to meet the nutritional needs of the residents for 2 of 2 meals observed. This failed practice had the potential to affect 27 residents who had mechanical soft diets. 7 residents received pureed diet from 1 of 1 kitchen. The findings are: 1. The menu for lunch documented the residents on mechanical soft diets and pureed diets were to receive ¾ cup of pork chili Verde. 2. On 05/07/24 at 11:31 AM, Dietary Employee (DE) #1 used a 6-ounce spoon to place 8 servings of boiled seasoned pork cubes into a blender, ground and poured into a pan. 3. On 05/07/24 at 12:10 PM, the following observations were made on the steam table. a. A 4- Ounce spoon was (1/2) cup was in a pan of ground meat. b. A #8 scoop was in a pan of pureed pork chili Verde. c. On 05/08/24 at 10:57 AM, the surveyor asked the Dietary Supervisor if they ran out of mechanical soft meat when serving lunch meal. She stated, Yes, we did. I did extra 4 more servings. d. On 05/08/24…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-05-08 · tag F0925 — failed to control pests — patternMake sure there is a pest control program to prevent/deal with mice, insects, or other pests.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review and interview, the facility failed to ensure an effective pest control program was maintained to keep the facility free of pests. The findings are: On 05/07/2410:50 AM, the following observations were made in the kitchen areas during the noon meal preparation and meal serving. a. There were 2 flies at the edges of a cart by the food preparation sink that contained clean scoops. b. One fly was on the wall leading to the dishwashing machine. c. Two flies were on the wall by the plate warmer. d. Two flies were flying around the food preparation area. On 05/07/24 11: 26 AM, there were 4 flies on the corners of a clean dish rack where clean scoops were kept. There was a fly on top of a box of iodized salt. On 05/07/24 11:53 AM, there were 3 flies on the window by the food preparation counter. One was on the menu, one on top of the microwave and one on the right side of the 2-door refrigerator. The surveyor asked the Dietary Supervisor to count the flies that were not moving. She did so and stated, I counted 10 flies, excluding the ones flying. 05/08/24…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-05-08 · tag F0554 — isolatedAllow residents to self-administer drugs if determined clinically appropriate.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, interview, and record review, the facility failed to complete a Self-administration safety screen for 1 (Resident #27) sampled resident to ensure that the resident could safely administer medication, there were no drug interactions between prescribed medication and medication at the bedside, Resident did not over/under dose, and/or the medications did not have a negative effect on any medical illness the Resident ise currently was diagnosed with. The findings are: Resident #27 had a diagnosis the following diagnosis: (Primary) Hypertension and Chronic Kidney disease, stage 4 (severe), old Myocardial Infarction (heart attack), Chronic Obstructive Pulmonary Disease (condition that affects breathing), and Atrial Fibrillation (condition that affects the heart), Benign Prostatic Hyperplasia with lower Urinary Tract symptoms. The Physician's orders did not document any of the over the counter (OTC) medications found in the Resident's room. A Quarterly Minimum Data Set (MDS) with the Assessment Reference Date (ARD) of 04/18/24 documented that Resident #27 scored 11…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-05-08 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, interview and record review, the facility failed to ensure the Care Plan for 1 (Resident #9) sampled resident was revised to reflect that the resident had an indwelling catheter. The findings are: According to list of diagnosis in the electronic records Resident #9 had a diagnosis of Personal history of urinary tract infection, overactive bladder, retention of urine, and acute cystitis. According to the Physician's order in the electronic records there was an order for an indwelling urinary catheter 16 French (FR) with 10 Cubic Centimeter (CC) balloon. According to Significant Change Minimum Data Set (MDS) with the Assessment Reference Date of 4/15/24 Resident 9 scored 07 (indicates severely impaired cognition) on the Brief Interview of Mental Status (BIMS), and that the Resident had an indwelling catheter, and always incontinent of bowel. A Care Plan, with the revision date 4/30/24, documented that Resident has an indwelling urinary Catheter 16 French/10 Cubic Centimeter (cc) for urinary incontinence. There were 2 interventions in place (catheterize 4x a day…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-05-08 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolatedProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, interview and record review, the facility failed to ensure proper incontinence care was provided to 1 (Resident #9) sampled resident with an indwelling urinary catheter and the catheter was placed in a manner to prevent possible dislodging and/or trauma to the resident. This failed practice had the potential to affect 2 (Resident #9, #13) sample of 4 Residents on 300 hall with indwelling catheters. The findings are: According to a list of diagnosis in the electronic records Resident #9 had a diagnosis of personal history of urinary tract infection, overactive bladder, retention of urine, and acute cystitis. According to the Physician's order in the electronic records, there was an order for indwelling urinary catheter 16 French (FR) with 10 Cubic Centimeter (CC) balloon. According to Significant Change Minimum Data Set (MDS) with the Assessment Reference Date of 4/15/24 Resident #9 scored 07 (indicates severely impaired cognition) on the Brief Interview of Mental Status (BIMS), and the Resident had an indwelling urinary catheter, and always incontinent of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-05-08 · tag F0558 — failed to accommodate residents' needs and preferences — patternReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review the facility failed to ensure a call light was within reach for 4 (Resident #19, #32, #45, and #82) of 5 (Resident #32, #45, #82, #17, and #19) sampled residents reviewed for call lights. The findings are: On 5/05/2024 at 9:30 AM, during initial rounds, surveyor observed Resident #19 did not have a call light within reach. On 5/05/2024 at 1:26 PM, surveyor observed Resident #32 did not have a call light within reach. The call light was on the floor near the foot of the bed. On 5/06/2024 at 8:33 AM, surveyor observed Resident #19 did not have a call light within reached. On 5/08/2024 at 8:08 AM, surveyor asked CNA #2 what is important to do before exiting the resident's room. CNA said to make sure the residents have their call light. On 5/08/2024 at 8:30 AM, surveyor asked CNA #3 what is one of the last things a person needs to do before leaving a resident's room. CNA said to make sure residents have their call light. On 5/08/2024 at 8:34 AM, surveyor asked CNA #4 what is one of the most important things to do when exiting a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2023-03-03 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, and interview, the facility failed to ensure food items stored in the refrigerator/freezer were covered, sealed and dated; ceiling vents and lights were maintained in clean, sanitary conditions for food preparation and to prevent potential food borne illness for residents who received meals from 1 of 1 kitchen; expired food items were promptly removed/discarded by the expiration or use by dates; foods were dated when received to ensure first in, first out usage to prevent potential for food bone illness; leftover foods were used to maintain food quality; dietary staff washed their hands before handling clean equipment or food items to prevent potential food borne illness for residents who received meals from 1 of 1 kitchen; and failed to ensure 2 of 3 ice machine scoop holders were maintained in a clean and sanitary condition to prevent potential contamination of the residents' beverages and ice from the ice machines on the 200 Hall and 300 Hall. The failed practices had the potential to affect 39 residents who received ice from the ice machine on the 200 Hall,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-03-03 · tag F0558 — failed to accommodate residents' needs and preferences — patternReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review, and interview, the facility failed to ensure the call light was placed within reach to ensure the resident could call for assistance when needed for 1 (Resident #68) of 21 (Residents #6, #17, #24, #31, #40, #43, #45, #50, #53, #68, #72, #73, #77, #79, #83, #84, #88, #94, #97, #104 #518) sampled residents who were able to use the call light to call for staff assistance. This failed practice had the potential to affect 48 residents who were able to use the call light as documented on a list provided by the Administrator on 03/02/23. The findings are: 1. Resident #68 had diagnoses of Quadriplegia, C (cervical) 1-C4 Incomplete and Contracture of Muscle, Multiple Sites. The Quarterly Minimum Data Set (MDS) with an Assessment Reference Date (MRD) of 01/04/23 documented the resident scored 15 (13-15 indicates cognitively intact) on a Brief Interview of Mental Status (BIMS) and was totally dependent on two plus persons physical assistance for bed mobility, transfer, and toilet use, dressing and personal hygiene and required extensive physical assistance…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-03-03 · tag F0637 — patternAssess the resident when there is a significant change in condition
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review and interview, the facility failed to complete a Significant Change Minimum Data Set (MDS) within 14 days of the identification of a decline in two or more activities of daily living for 2 (Residents #45 and #49) of 27 (Residents #12, #17, #22, #26, #27, #31, #45, #49, #50, #53, #56, #59, #72, #73, #77, #80, #83, #88, #94, #95, #97, #104, #116, #118, #268, #271 and #518) sampled residents whose MDSs were reviewed. This failed practice had the potential to affect all 103 residents who resided in the facility as documented on the Resident Census and Conditions of Residents provided by the Administrator on 02/27/23 at 1:15PM. The findings are: 1. Resident #45 had a diagnosis of Cellulitis of Right Upper Limb and End Stage Renal Disease. The Medicare 5-Day MDS with an Assessment Reference Date (ARD) of 01/27/23 documented the resident scored 12 (8-12 indicates moderately cognitively impaired) on a Brief Interview for Mental Status (BIMS) and required supervision of one person ' s physical assistance with bed mobility and toilet use and supervision…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-03-03 · tag F0645 — patternPASARR screening for Mental disorders or Intellectual Disabilities
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review, and interview, the facility failed to ensure a Preadmission Screening and Resident Review (PASRR) was completed prior to admission to ensure the resident received the needed care and services in the most appropriate setting for 2 (Residents #12 and #26) of 14 (Residents #2, #5, #12, #26, #27, #31, #45, #49, #50, #64, #72, #77, #97 and #104) sampled residents who had a diagnosis of mental illness. The findings are: 1. Resident #12 had diagnoses of Bipolar Disorder, Unspecified and Depression, Unspecified. The Quarterly Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 01/17/23 documented the resident scored 8 (8-12 indicates moderately cognitively impaired) on Brief Interview for Mental Status (BIMS) and received an antipsychotic medication 7 days of the 7 day look back period. a. The Physicians Orders documented, .Duloxetine HCI [Hydrochloride] capsule delayed release particles 30 mg Give one capsule by mouth one time a day for depression . Order Date 10/13/22 . Rexulti tablet 2 mg[milligrams] (Brexpiprazole) Give one tablet by mouth one time…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-03-03 · tag F0657 — failed to keep the care plan current — patternDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, and interview, the facility failed to ensure the Care Plan for residents who had a decline in activities of daily living (ADL) was reviewed and revised for 2 (Residents #45 and #49) of 27 (Residents #12, #17, #22, #26, #27, #31, #45, #49, #50, #53, #56, #59, #72, #73, #77, #80, #83, #88, #94, #95, #97, #104, #116, #118, #268, #271 and #518) sampled residents whose Care Plans were reviewed. This failed practice had the potential to affect all 103 residents who resided in the facility as documented on the Resident Census and Conditions of Residents provided by the Administrator on 02/27/23 at 1:15 PM. The findings are: 1. Resident #45 had diagnoses of Cellulitis of Right Upper Limb and End Stage Renal Disease. The Medicare 5-Day MDS with an Assessment Reference Date (ARD) of 01/27/23 documented the resident scored 12 (8-12 indicates moderately cognitively impaired) on a Brief Interview for Mental Status (BIMS) and required supervision of one person's physical assistance with bed mobility…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-03-03 · tag F0684 — failed to provide proper treatment and quality of care — patternProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review, and interview, the facility failed to ensure the transparent semipermeable membrane dressing on a Peripherally Inserted Central Catheter (PICC) line was changed according to professional standards of practice for 1 (Resident #271) of 2 (Residents #26 and #271) sampled residents who had Physician Orders for a PICC line as documented on a list provided by the Administrator on 02/28/23 at 3:59 p.m. The findings are: 1. Resident #271 had diagnoses of Cerebral Infarction, Unspecified, Sepsis and Acute on Chronic Systolic Heart Failure. The admission Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 02/21/23 documented the resident scored 3 (0-7 indicates severely cognitively impaired) on a Brief Interview for Mental Status (BIMS) and received 1 injection and 7 days of antibiotics during the 7 day lookback period. a. The Physician Orders dated 02/15/23 documented, .CHANGE MIDLINE DRESSING TO RIGHT ARM Q [every] WEEK ON THURSDAY . b. On 02/27/23 at 10:45 AM, Resident #271 was lying in bed with a PICC line in his right upper arm. The…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-03-03 · tag F0759 — failed to keep medication error rate low — patternEnsure medication error rates are not 5 percent or greater.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation of the 8:00 AM medication pass on 02/28/23, interview, and record review, the facility failed to ensure a medication error rate of less than 5% was maintained to prevent potential complications for 1 (Resident #5) of 3 residents observed during the 8:00 AM medication pass. The medication error rate was 7.41% based on observation of 27 medications, and a total of 2 errors detected. This failed practice had the potential to affect 103 residents in the facility as documented on the Resident Census and Conditions of Residents provided by the Administrator on 02/27/23 at 1:15 PM. The findings are: 1. Resident #5 had a diagnosis of Vitamin Deficiency, Unspecified. a. The Physician Orders documented, .Cetirizine HCl [hydrochloride] Tablet 10 MG [milligrams] Give 1 tablet by mouth one time a day for allergies . Order Date 01/26/21 . Multivitamin Tablet (Multiple Vitamin) Give 1 tablet by mouth one time a day related to VITAMIN DEFICIENCY, UNSPECIFIED . Order Date 06/02/22 . 2. LPN #5 was observed by two Surveyors as she performed the medication pass on 02/28/23 at 8:15…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-03-03 · tag F0761 — failed to label and store drugs safely — patternEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review, and interview, the facility failed to ensure medications were stored and labeled properly for 2 (Residents #4 and #40) of 20 sampled residents who resided on the 300 Hall. This failed practice had the potential to affect 46 residents who resided on the 300 Hall as documented on a list provided by the Chief Nursing Officer on 03/01/23 at 11:34 AM. The findings are: 1. Resident #4 had a diagnosis of Alzheimer's Disease. The Annual Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 01/14/23 documented the resident scored 3 (0-7 indicates severely cognitively impaired) on a Brief Interview for Mental Status (BIMS). a. On 2/27/23 at 10:40 AM, Resident # 4 was lying in bed with a bed side table next to bed. On the bedside table was a see-through medication cup with 6.5 medications in it. The Surveyor turned on the call light for a licensed nurse. A Certified Nurse Assistant (CNA) answered the call light in 4 minutes 29 seconds. The Surveyor asked the CNA to go get the nurse. Licensed practical Nurse (LPN) #5 came to the door, and the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-03-03 · tag F0803 — failed to meet residents' dietary needs — patternEnsure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review, and interview, the facility failed to ensure meals were prepared and served according to the planned written menu to meet the nutritional needs of the residents for 1 of 2 meals observed. This failed practice had the potential to affect 65 residents' who received regular diets from 1 of 1 kitchen according to a list provided by the Dietary Supervisor on 02/28/23. The findings are: 1. On 2/27/23, the menu for the lunch meal documented residents who received regular diets, mechanical soft diets and pureed diets were to receive one cup of chicken rice casserole, residents on regular diets and mechanical soft diets were to receive 1/2 cup of broccoli with cheese sauce and residents on pureed diets were to receive 3/8 cup of pureed broccoli with cheese sauce. 2. On 02/27/23 at 11:53 AM, the following observations were made during the lunch meal: a. Dietary Employee (DE) #2 used a #8 scoop (gray scoop), which is equivalent 1/2 cup (4 ounces), to serve a single portion of chicken rice casserole to the residents on regular diets, mechanical soft diets,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-03-03 · tag F0805 — failed to prepare food in a form residents can eat — patternEnsure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and interview, the facility failed to ensure pureed food items were blended to a smooth, lump-free consistency to minimize the risk of choking or other complications for residents who required pureed diets for 2 of 2 meals observed. This failed practice had the potential to affect 6 residents who received pureed diets, as documented on the Diet List provided by the Dietary Supervisor on 2/27/2023. The findings are: 1. On 2/27/2023 At10:35 AM, Dietary Employee #1 used 6-ounce spoon to place 6 servings of chicken rice casserole into a blender, added 2 cartons of whole milk and pureed. At 10:38 AM She poured the pureed chicken rice casserole into a pan. She covered the pan with saran wrap and placed it in the oven. The consistency of the pureed rice was lumpy and was not smooth. The rice was not completely pureed. 2. On 2/27/23 At 10:55 AM, Dietary Employee #1 placed 6 dinner rolls into a blender, added ¼ cup of thickener, 2 cartons of whole milk and pureed. At 10:57 AM She poured the pureed bread into a pan. She covered the pan with saran wrap and placed it in the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-03-03 · tag F0693 — failed to provide proper feeding-tube care — isolatedEnsure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review, and interview, the facility failed to ensure a nurse changed contaminated gloves and performed hand hygiene during administration of medication via an enteral tube for 1 (Resident #59) of 3 (Residents #59, #95 and #268) sampled residents who receive medication via an enteral tube as documented on a list provided by the Chief Nursing Officer on 03/01/23 at 11:34 AM. The findings are: 1. Resident #59 had diagnoses of Nontraumatic Intracerebral Hemorrhage, Cerebral Infarction, and Obstructive and Reflux Uropathy. The Quarterly Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 12/17/22 documented the resident was moderately impaired in cognitive skills for daily decision-making per a Staff Assessment for Mental Status (SAMS) and had a feeding tube while a resident. a. The Care Plan with a revision date of 12/05/22 documented, .I require tube feeding via Gastrostomy tube r/t [related to] Dysphagia . b. The February 2023 Physicians Orders documented, .NPO [nothing by mouth] diet, NPO texture for PEG TUBE . Order Date 06/29/2021 .…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · C2025-08-14 · tag F0732 — widespreadPost nurse staffing information every day.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations and interviews it was determined that the facility failed to post the required staffing information. Specifically, the facility failed to post the facility census and actual hours worked by licensed personnel. The findings include: During an observation on 08/12/2025 at 9:36 AM, on a bulletin board by the front entrance time clock, two papers were posted. The first contained the facility name and date with staff assignments. The paper identified the staff name, shift assignment, and the hall they were assigned to. The second paper identified the number of licensed staff broken down by Registered Nurse (RN), Licensed Practical Nurse (LPN), and Certified Nursing Assistant (CNA) without names. No census or actual hours worked was posted. During an observation on 08/13/2025 at 9:37 AM, on a bulletin board at the front entrance time clock, two papers were posted. The first contained the facility name and date with staff assignments. The paper identified the staff name, shift assignment, and the hall they were assigned to. The second paper identified the number of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · B2023-03-03 · tag F0888 — patternEnsure staff are vaccinated for COVID-19
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview, and record review, the facility failed to ensure all staff COVID-19 vaccinations, were accurately tracked, documented, and updated timely with complete primary vaccinations, approved, pending medical or religious exemptions, or temporary delay per the Center for Disease Control (CDC) per the Centers for Medicare and Medicaid Services (CMS) COVID-19 Health Care Staff Vaccination regulations QSO. The findings are: 1. On 02/28/23 at 2:30 PM, the COVID-19 Staff Vaccination Status for Providers provided by the Administrator on 02/28/23 at 8:21 AM documented, Certified Nursing Assistant (CNA) #3 was in the partially vaccinated column. 2. On 02/28/23 at 2:57 PM, the Surveyor asked the Infection Control Preventionist (ICP) for CNA #3's vaccination records. The ICP stated, She only has one vaccination. I keep asking them if she is terminated. They keep telling me she is active. The Surveyor asked the ICP to verify three staff's exemption forms. Housekeeping Employee #1's documentation shown to Surveyor noted, I'm not ready yet. as his reason for exemption. The ICP thumbed…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
No federal fines in the current CMS record.
Part of a chain
This home belongs to THE SPRINGS ARKANSAS — 26 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 1 of 5 | 3.4 | -2.4 vs chain |
| Health inspection | 1 of 5 | 3.2 | -2.2 vs chain |
| Staffing | 2 of 5 | 3.0 | -1.0 vs chain |
| Quality measures | 4 of 5 | 3.8 | +0.2 vs chain |
The other 25 homes this chain runs (chain average 3.4★, per CMS)
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Since |
|---|---|---|---|
| BLACK RIVER HEALTHCARE LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 03/31/2022 |
| HAYES, ROBIN | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 07/01/2024 |
| THESSING, JEFFREY | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 03/31/2022 |
| RICHARDS ROAD REALTY LLC | Organization | ADP OF THE SNF | since 03/31/2022 |
CMS files one row per role, so the 7 rows in the source record cover these 4 parties — each is shown once here with every role it holds. Nothing is omitted. The source lists no ownership percentage for any of them — PECOS records a share only for equity interests, not for board or management roles.
2 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
This home reported $3.5M paid to related parties — landlords or management companies under common ownership — equal to about 30% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2024. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2024). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in AR
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Arkansas Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 045357. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-08-14, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.