The Springs Searcy
1205 Skyline Drive, Searcy, AR 72143 · For profit - Corporation · 245 certified beds · (501) 268-6188 Medicare & Medicaid certified
The public record raises real questions here. Weigh the concerns below carefully.
- inspectors recorded 1 serious finding as past non-compliance — the problem was found, fixed, and verified before the survey closed, so it is history rather than a current condition, but it is still worth asking what changed
- a high number of inspection citations overall (18) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- the CMS record shows $12,735 in federal fines (most recent 2026-03-26)
- its facility-reported quality-measure score sits well above its independent inspection score
- its independent health-inspection rating is low (2/5)
- about 28% of its spending goes to commonly-owned related companies
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 2 of 5 |
| StaffingFrom payroll records (PBJ) | 3 of 5 |
| Quality measuresSelf-reported by the facility | 4 of 5 |
Worth a closer look. This home's quality-measure rating runs 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.
Location & what’s nearby
Open in Google Maps ↗ · Directions ↗ · Larger map ↗
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 4 of 5 |
| Long-stay residentspeople who live here | 5 of 5 |
| Short-stay residentsrehab / post-hospital | 4 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 3 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 8.6% | 9.5% | 15.4% | better |
| Long-stay residents who lose too much weight | 5.2% | 4.3% | 5.4% | typical |
| Long-stay residents with a catheter left in their bladder | 0.4% | 0.6% | 0.9% | better |
| Long-stay residents with a urinary tract infection | 0.0% | 1.2% | 2.0% | better |
| Long-stay residents with depressive symptoms | 2.1% | 1.4% | 6.5% | worse than state‡ — see note marked double-dagger below the table |
| Long-stay residents who were physically restrained | 0.0% | 0.1% | 0.1% | better |
| Long-stay residents with falls causing major injury | 3.6% | 3.9% | 3.3% | typical |
| Long-stay residents whose ability to walk worsened | 8.8% | 10.1% | 16.1% | better |
| Long-stay residents on antianxiety or hypnotic medication | 23.5% | 21.7% | 18.9% | worse |
| Long-stay residents given the seasonal flu vaccine | 100.0% | 96.1% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 4.7% | 4.2% | 4.7% | typical |
| Long-stay residents with worsening bladder/bowel control | 11.0% | 13.5% | 21.2% | better |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 14.0% | 10.9% | 17.1% | better |
| Short-stay residents who newly got an antipsychotic medication | 1.1% | 1.3% | 1.4% | better |
| Short-stay residents given the seasonal flu vaccine | 98.6% | 77.7% | 79.4% | better |
| Short-stay residents rehospitalized after admission | 28.4% | 24.1% | 22.6% | worse |
| Short-stay residents with an outpatient ER visit | 3.5% | 12.5% | 12.0% | better |
| Long-stay hospitalizations per 1,000 resident days | 1.73 | 2.01 | 1.67 | typical |
| Long-stay outpatient ER visits per 1,000 resident days | 0.94 | 2.13 | 1.80 | better |
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
45.7% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 98 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 69.1% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 55 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.16 therapist hours per resident per day in 2026Q1 — more than 14% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 8% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 45.7%CMS range 36.9–54.0 | 51.5% | Oct 2022–Sep 2024 | no different from U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 9.8%CMS range 7.3–13.7 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 69.1% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 50.9% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 63.6% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 100.0% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | 100.0% | 100.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 0.8% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 2.4% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 6.9%CMS range 4.5–10.9 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 1.20 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 245 beds and averages 130.7 residents a day — about 53% occupied, or roughly 114 beds typically open. It often has substantial empty capacity — worth asking why, since low census can reflect either a new or shrinking home or one families are avoiding. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.75 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.30 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.59 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 3.24 hrs/resident/day on weekends vs 3.96 on weekdays — 18% thinner on weekends. RN hours go from 0.31 to 0.27 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 46% is about the same as the national median of 45%. 1 administrator has left in the past year.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are unchanged from the previous inspection. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
18 citations, most serious first. The 11 most serious are shown; the remaining 7 are one tap away and print in full.
- Actual harm · Gcited before2026-03-26 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
Number of residents sampled: Number of residents cited: Based on interviews, record review, and facility policy review, it was determined the facility failed to ensure one (Resident #5) of four residents reviewed for accidents received adequate supervision and assistive devices to prevent accidents. Specifically, the facility failed to ensure the resident was transferred with the proper equipment, and the number of staff members required, according to the resident's assessed needs, which resulted in a fractured hip. The findings include: Review of the admission Record indicated the facility admitted Resident #5 with diagnoses that included senile degeneration of brain, dementia, polyosteoarthritis, disorders of bone density and structure, chronic pain syndrome and anxiety. Review of a five-day Minimum Data Set (MDS), with an Assessment Reference Date (ARD) of 04/19/2025, revealed Resident #5 had a Brief Interview for Mental Status (BIMS) score of 13 which indicated the resident was cognitively intact. The MDS also revealed Resident #5 was dependent for chair/bed transfers, toileting…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2026-03-26 · tag F0761 — failed to label and store drugs safely — patternEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review and interview, the facility failed to store medications at proper temperatures to preserve their integrity.The findings are:Based on observation, interview, record review and facility policy review, the facility failed to store medications at proper temperatures to preserve the integrity of the medications for one of two medication refrigerators observed. The findings include: During an observation of Medication room [ROOM NUMBER], near Hall 8 on 03/24/2026 at 12:40 PM, Unit Manager/Licensed Practical Nurse (LPN) #2 opened the narcotic fridge door and stated the temperature of the interior of the refrigerator was 32 degrees Fahrenheit according to visual observation of a thermometer secured to the inside of the refrigerator door. This surveyor observed a buildup of ice approximately three inches tall by six inches wide by seven inches deep in the freezer compartment of the dorm sized refrigerator. The refrigerator contained insulins and other medications. During an interview…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-03-26 · tag F0641 — isolatedEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
Number of residents sampled: Number of residents cited: Based on record reviews and interviews, the facility failed to ensure dialysis was coded on the Minimum Data Set (MDS) for the last two quarters for one (Resident #8) of two residents reviewed for accuracy of assessments. The findings include: Review of Resident #8's Medical Diagnosis revealed Resident #8 had diagnoses which included stroke, multiple sclerosis (an autoimmune disease where the immune system attacks the protective covering surrounding nerve cells in the brain and spinal cord), and end stage renal disease (ESRD) stage 5 (the kidneys have lost nearly all ability to work resulting in dialysis or kidney transplant to live). Review of a quarterly MDS with an Assessment Reference Date (ARD) of 01/19/2026, revealed Resident #8 had a Brief Interview of Mental Status (BIMS) score of 10, which indicated the resident had moderate cognitive impairment. The MDS also revealed Resident #8 was not on dialysis. Review of a quarterly MDS with an ARD of 10/24/2025, also revealed Resident #8 was not on dialysis. Review of Order…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-03-26 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Number of residents sampled: Number of residents cited: Based on observation, record review, interview, and facility policy review, it was determined the facility failed to ensure staff changed gloves when contaminated during wound care for one (Resident #10) of two residents reviewed for wound care. Additionally, the facility failed to ensure staff wore appropriate Personal Protective Equipment (PPE) while providing wound care to Resident #10 who was on Enhance Barrier Precaution (EBP). The findings include: Review of an admission Record indicated the facility admitted Resident #10 with diagnoses that included blastomycosis (lung infection) and pressure ulcer of sacral (base of spine) region, stage 4. Review of an annual Minimum Data Set (MDS), with an Assessment Reference Date (ARD) of 10/09/2025, revealed Resident #10 had a Brief Interview for Mental Status (BIMS) score of 15 which indicated the resident was cognitively intact. Review of Resident #10's Care Plan revised on 03/11/2026, revealed the resident required EBP related to a chronic wound (stage 4 Pressure Ulcer to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-03-13 · tag F0838 — failed to assess facility resources and resident needs — patternConduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview, and facility document review, the facility failed to update the facility assessment to include staffing levels needed for specific shifts such as days, evenings, weekends, and memory care units. The findings include: A review of the Facility Assessment Tool indicated that it was last updated on 07/04/2024, with a staffing table that stated Licensed Practical Nurses (LPN), with 6 to 9 daily average of full time employees (FTEs), Certified Nursing Assistants (CNA) (including restorative) with 22-30 daily average of FTEs, Nursing Administration (Director of Nursing and Assistant Director of Nursing) 4 to 5 daily average of FTEs, Social Services with 1 to 2 daily average of FTEs, Dietary Manager with a daily average of 1 FTE, food and nutrition services staff with a daily average of 6 to 8 FTEs, Administration with a daily average of 2 FTEs, Activities with a daily average of 3 FTEs, Environmental services/Maintenance with a daily average of 1 to 2 FTEs, Therapy Staff with a daily average of 2 to 5 FTEs, Infection Preventionist with a daily average of 1 FTE, 24/7…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2024-10-03 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review, interview, and facility policy review, the facility failed to ensure dishware were not exposed to dust, or other contamination; kitchen equipment was maintained in a clean and sanitary condition; dietary employees washed their hands or changed gloves before handling food items and clean equipment when contaminated; expired food products were promptly removed/discarded on or before the expiration or use by date to prevent the growth of bacteria, and ice machine and ice scoop holder were maintained in clean and sanitary condition. The findings are: 1. On The following observations were made in the kitchen: a. On 9/30/2024 at 10:18 AM, 24 small plates, located on the bottom storage shelf in the kitchen, had food serving side uncovered. b. On 9/30/2024 at 10:21AM, the can opener had an orangish-brown and a white fuzzy unknown substance adhered to the blade. c. On 9/30/2024 at 10:26AM, a trash can was located next to the microwave used to heat residents' food. d. On 9/30/2024 at 10:27AM, 12 drinking cups had brown stains on the inside. 2. On 10/01/24…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-10-03 · tag F0656 — failed to write and follow a full care plan — patternDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interviews, record review, facility document review, it was determined that the facility failed to ensure the comprehensive care plan addressed and individualized appropriate care and services for 01 (Resident #101) of 2 (Resident #101, #9) sample mix residents reviewed for care plan; and to ensure care plan interventions were implemented for 1 (Resident #9) of 2 (Resident #101, #9) sample mix residents reviewed for care plan. The findings include: On 10/1/24 at 9:43 AM, the Surveyor interviewed Resident #101 and they revealed they are a smoker and that they have a smoking apron offered to them during smoke break, but they don't wear it. Review of Resident #101's Care Plan with an initiated date of 2/7/2024 did not note the resident is wear a smoking apron. The Quarterly Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 07/10/2024 revealed Resident #101 scored a 15 (13-15 indicates cognitively intact) on the Brief Interview for Mental Status (BIMS). The MDS also revealed Resident #101 has a diagnosis of Alzheimer's disease. Review of Resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-10-03 · tag F0804 — failed to serve food at safe, palatable temperature — patternEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review and interview, the facility failed to ensure meals were served in a method that maintained the appearance of cold and hot foods at temperatures that were acceptable to residents to improve palatability and encourage good nutritional intake during 2 of 2 meals observed on the following halls: 8, 10, 11, 200, 300 and 500. The findings are: 1. A Grievance Form dated 7/3/2024, was reviewed and indicated cold food as a concern at the supper meal. 2. On 10/01/24 at 12:46 PM, an unheated food cart that contained 17 lunch trays was delivered to the Hall 8 dining room by the Certified Nursing Assistant #3. At 12:52 PM, immediately after the last resident tray was served in the dining room, the temperatures of the food items on the test tray from the cart were checked by the Dietary Manager with the following results: a. Milk, 48 Degrees Fahrenheit. b. Vegetable blend 114 .6 Degrees Fahrenheit. c. Pureed vegetable 108 Degrees Fahrenheit. d. Pureed carrots 112.9 Degrees Fahrenheit. e. Pureed potatoes 105.5 Degrees Fahrenheit. f. Vegetable blend106.9 Degrees…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-10-03 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interviews, record review, facility document review, facility policy review, it was determined that the facility failed to ensure residents who were assessed to wear a smoking apron wore one during the facility allotted smoke break time, and to ensure residents were not in possession of a lighter for 1 (Resident #101) of 1 sample mix residents reviewed for smoking. The findings include: On 10/1/24 at 9:43 AM, Surveyor interviewed Resident #101 who revealed they are a smoker and that they have a smoking apron offered to them during smoke break, but they don't wear it. Review of Resident #101's Care Plan with an initiated date of 2/7/2024 revealed Resident #101 was a smoker, facility was to store all smoking materials and the resident was to be supervised while smoking. Review of the Quarterly Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 07/10/2024 revealed Resident #101 scored a 15 (13-15 indicates cognitively intact) on the Brief Interview for Mental Status (BIMS). The MDS also revealed Resident #101 has a diagnosis of Alzheimer's disease…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-05-03 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, record review, and facility policy review, the facility failed to ensure staff wore gloves while obtaining a blood sample from a fingerstick for 1 (Resident #1) of 3 residents reviewed for infection control. The findings include: The Quarterly Minimum Data Set (MDS), with an Assessment Reference Date (ARD) of 02/09/2024, revealed Resident #1 had a Brief Interview for Mental Status (BIMS) score of 15 which indicated the resident was cognitively intact, and had a diagnosis which included diabetes mellitus during the 7 day look back period. A review of the Care Plan indicated the facility admitted Resident #1 with diagnoses that included diabetes mellitus without complications, acquired absence of right leg below knee, and epilepsy. A review of Resident #1's Care Plan, revised 04/18/2023, revealed the resident had Diabetes Mellitus. Interventions included diabetes medication as ordered by the doctor, observe for side effects and effectiveness of insulin, and fasting blood sugar as ordered by doctor. A review of the Physician's Orders, for May 2024…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2023-10-26 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and interview, the facility failed to ensure foods stored in the refrigerator and freezer were covered and sealed to minimize the potential for food borne illness for residents who received meals from 1 of 1 kitchen; 1 of 2 ice machines and 1 of 2 ice scoop holders were maintained in clean and sanitary condition; floors, ceiling tiles, equipment were free of stain, debris, dirt, rust chipped; tiles were replaced, expired dairy products were promptly removed/discarded on or before the expiration or use by date to prevent the growth of bacteria; and dietary staff washed their hands before handling clean equipment or food items to prevent potential food borne illness for residents who received meals from 1 of 1 kitchen, failed to ensure residents were offered hand sanitation before lunch, and staff performed hand hygiene before handling resident's food without gloves for 1 of 1 (Resident #1). The failed practices had the potential to 100 affect residents who received meals from the kitchen. The findings are. On 10/23/23 at 9:06 AM, an opened, unsealed bag of hot…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 7 citations
- Potential for harm · E2023-10-26 · tag F0658 — failed to meet professional standards of care — patternEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review and interview, the facility failed to ensure a resident with an indwelling foley catheter received the appropriate care and services to prevent further complications and possible infections for 1 (Resident #210) resident with an indwelling foley catheter . The findings are: Review of Resident #210's Order Summary Report as of 10/23/23 showed an admission date of 10/10/23 and no physician order for an indwelling foley catheter. Review of Resident #210's care plan showed an admission date of 10/10/23 and no documentation regarding an indwelling foley catheter. During observation on 10/24/23 9:55 AM, Resident #210 was in bed with an indwelling foley catheter bag observed attached to the bed frame. Resident #210's family member was asked, why does Resident #210 have an indwelling foley catheter? Resident's family member stated, because Resident #210 can't walk or get up to the bathroom, and because of the sores on the Resident's bottom. During observation on 10/25/23 at 8:15 AM and 9:55 AM, Resident #210 was in bed with an indwelling foley catheter…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-10-26 · tag F0677 — failed to help fully-dependent residents with daily care — patternProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, record review, and interviews, the facility failed to provide necessary services to maintain diabetic nail care to promote good hygiene and prevent the possible spread of infection for 1 (Resident #1) of 1 sample mix residents who were dependent on staff for nail care. The findings are: Review of Resident#1's Order Summary Report showed a physician order with a start date of 7/26/2022 to perform diabetic nail care on Tuesdays every two weeks on the day shift. Review of Resident #1's care plan with a revision date of 6/8/23 showed an activities of daily living self-care performance deficit, and inform nurse when nails need to be trimmed. During observation on 10/23/23 at 12:04 PM and 1:30 PM, Resident #1's fingernails on the left hand are half inch in length with black/brown dried substance under them. During interview on 10/23/23 at 1:43 PM, Certified Nursing Assistant (CNA) #4 was asked to describe Resident #1's nails. CNA #4 stated, They need to be clipped, cleaned, and filed. During interview on 10/23/23 at 2:07 PM, the Director of Nursing (DON) was asked…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-10-26 · tag F0684 — failed to provide proper treatment and quality of care — patternProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record review, and interviews, the facility failed to ensure skin tears/wounds of unknown origin were recognized and physician orders were obtained for treatment, and family notified for 2 (Resident #1 and #36) of 2 sample mix residents. The findings are: On 10/23/23 at 12:02 PM, 10/23/23 at 1:42 PM, and 10/24/23 at 12:35 PM Resident #1 had a red area approximately 2 centimeters in diameter with a skin tear in the middle to the left wrist with no dressing. Resident #1 did know how it happened. Review of the skin assessment for Resident #1 dated 10/18/23 showed the resident had edema to the lower extremities with ace wraps and heel boots in place, edema in the right elbow and no other skin issues noted. Review of Resident #1's electronic health record revealed no physician orders for treatment to the left wrist and no incident or accident reports related to the skin tear. Review of Resident #1's care plan with a revision date of 9/8/23 showed the resident at risk for impaired skin…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-10-26 · tag F0805 — failed to prepare food in a form residents can eat — patternEnsure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and interview, the facility failed to ensure pureed food items were blended to a smooth, lump-free consistency to minimize the risk of choking or other complications for residents who required pureed diets for 2 of 2 meals observed. The findings are: On 10/23/23 11:27 AM, Dietary Employee (DE) #1 placed 10 servings of bread sticks into a blender. She added whole milk and pureed it. At 11:31 AM, DE #1 transferred pureed bread into a pan and covered it with foil, and placed it in the oven. The consistency of pureed bread was thick, not smooth, and had lumps. On 10/23/23 at 11:36 AM, DE #1 used a 6-ounce spoon to place 13 servings of spaghetti with sauce into a blender and pureed. At 11:43 AM, she poured the pureed spaghetti with meat sauce into a pan. She covered the pan with foil and placed it in the oven. The consistency was lumpy, not smooth, with pieces of pasta and meat visible in the mixture. On 10/23/23 at 11:49 AM, DE #1 used a 4-ounce spoon to place 13 servings of vegetable blend into a blender and pureed. At 11:53 AM, she poured the pureed vegetable…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-10-26 · tag F0814 — failed to dispose of garbage properly — patternDispose of garbage and refuse properly.
What the surveyor found here — the official record, unedited, may be distressing
Based on observation and interview, the facility failed to ensure trash was properly contained within 1 of 2 dumpsters to minimize the presence of foul odors and decrease the potential for pest infestation. The failed practice had the potential to affect all 101 residents who resided in the facility. The findings are: On 10/23/2023 at 10:04 AM, two dumpsters were located outside of the facility. One dumpster was almost full, and the lid was not closed with flies flying around the dumpster. There were 11 loose gloves, cups, plates straws and other debris lying on the ground around the opened dumpster, and between the first and second dumpster was a clear trash bag with trash. On 10/23/23 at 10:06 AM, there were cups, straws, gloves, cereal bowls on the ground around the second dumpster. During interview on 10/23/23 at 10:06 AM, the Surveyor asked the Dietary Supervisor how often is trash pick-up? She stated, At least once a week. There shouldn't be anything on the ground.
- Potential for harm · E2023-10-26 · tag F0925 — failed to control pests — patternMake sure there is a pest control program to prevent/deal with mice, insects, or other pests.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and interview, the facility failed to ensure the kitchen was free of pests and failed to ensure the dining room was free of pests for 5 Residents who received meals from the dining room. The failed practice had the potential to affect 100 residents who received food from the kitchen. The findings are. On 10/23/23 at 9:05 AM, multiple flies and gnats were observed on the floor of the washing machine room. During interview on 10/23/23 at 9:05 AM, the Dietary Supervisor confirmed the findings above. On 10/23/23 at 10:37 AM, the following observations were made during the food noon meal preparation. a. A fly was on the leg of a food cart where 2 pans that contained bread sticks to be baked were kept. b. One fly was on the leg of the food preparation counter where a can opener was attached. c. There were 4 flies on the leg of the food preparation counter where the blender machine was kept. d. One fly was on the cod attached to the blender machine. e. One fly was resting on a rag on the counter by the food preparation sink. The Dietary Supervisor confirmed there were…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-10-26 · tag F0655 — isolatedCreate and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, record review and interviews, the facility failed to ensure the baseline care plan addressed the use of an indwelling foley catheter to prevent possible injury and or infections for 1 (Resident #210) of 1 sample mix residents who admitted with an indwelling foley catheter. The findings are: Review of Resident #210's care plan with an initiated date of 10/23/23 showed no documentation regarding an indwelling foley catheter. Review of Resident #210's Order Summary Report showed no documentation no documentation concerning an indwelling foley catheter. On 10/24/23 9:55 AM Resident #210 was observed with an indwelling foley catheter. Resident's family member was asked, why does Resident #210 have an indwelling foley catheter? The Resident's family member stated, because Resident #210 can't walk or get up to the bathroom, and because of the sores on Resident's bottom. On 10/25/23 8:15 AM Resident #210 was observed with an indwelling foley catheter. The Resident's family member said Resident #210 has a catheter because the Redisdnet cant walk or get up to the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
$12,735 in federal fines across 1 penalty.
- $12,735 — penalty dated 2026-03-26
Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.
Part of a chain
This home belongs to THE SPRINGS ARKANSAS — 26 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 2 of 5 | 3.4 | -1.4 vs chain |
| Health inspection | 2 of 5 | 3.2 | -1.2 vs chain |
| Staffing | 3 of 5 | 3.0 | ≈ chain avg |
| Quality measures | 4 of 5 | 3.8 | +0.2 vs chain |
The other 25 homes this chain runs (chain average 3.4★, per CMS)
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Since |
|---|---|---|---|
| WHITE RIVER HEALTHCARE LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 01/01/2020 |
| FLUDER, KARRY | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 01/11/2024 |
| KURZ, CHAIM | Individual | INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF | since 11/12/2025 |
| AJ-ARP LLC | Organization | ADP OF THE SNF | since 01/01/2020 |
| PALM TREE HC ARKANSAS LLC | Organization | ADP OF THE SNF | since 01/01/2020 |
| SEARCY REALTY HOLDINGS LLC | Organization | ADP OF THE SNF | since 01/01/2020 |
| GUTMAN, ISAAC | Individual | ADP OF THE SNF | since 01/01/2020 |
| HOFFMAN, ALEXANDER | Individual | ADP OF THE SNF | since 01/01/2020 |
| HOFFMAN, HELEN | Individual | ADP OF THE SNF | since 01/01/2020 |
| KURZ, SOLOMON | Individual | ADP OF THE SNF | since 01/01/2020 |
| SHERWOOD, CHAD | Individual | ADP OF THE SNF | since 12/31/2019 |
| TAUB, JACOB | Individual | ADP OF THE SNF | since 01/01/2020 |
CMS files one row per role, so the 14 rows in the source record cover these 12 parties — each is shown once here with every role it holds. Nothing is omitted. The source lists no ownership percentage for any of them — PECOS records a share only for equity interests, not for board or management roles.
4 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
This home reported $3.6M paid to related parties — landlords or management companies under common ownership — equal to about 28% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2024. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2024). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in AR
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Arkansas Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 045140. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-03-26, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.