Siloam Healthcare, LLC
811 West Elgin Street, Siloam Springs, AR 72761 · For profit - Limited Liability company · 120 certified beds · (479) 524-3128 Medicare & Medicaid certified
The public record raises real questions here. Weigh the concerns below carefully.
- no federal fines or payment denials on record
- a high payroll-based staffing rating (4/5)
- it has a citation for mishandling residents’ money or property (F0569)
- a high number of inspection citations overall (33) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- its payroll- and facility-reported staffing and quality-measure scores sit well above its independent inspection score
- its independent health-inspection rating is low (2/5)
- about 29% of its spending goes to commonly-owned related companies
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 2 of 5 |
| StaffingFrom payroll records (PBJ) | 4 of 5 |
| Quality measuresSelf-reported by the facility | 4 of 5 |
Worth a closer look. This home's staffing and quality-measure ratings run 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself, and staffing on its payroll (PBJ) submissions — so a gap this large is worth reading the inspection record for.
Location & what’s nearby
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Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 4 of 5 |
| Long-stay residentspeople who live here | 5 of 5 |
| Short-stay residentsrehab / post-hospital | 3 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating improved from 1 to 2 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 8.9% | 9.5% | 15.4% | better |
| Long-stay residents who lose too much weight | 3.5% | 4.3% | 5.4% | better |
| Long-stay residents with a catheter left in their bladder | 0.3% | 0.6% | 0.9% | better |
| Long-stay residents with a urinary tract infection | 0.0% | 1.2% | 2.0% | better |
| Long-stay residents with depressive symptoms | 5.0% | 1.4% | 6.5% | worse than state‡ — see note marked double-dagger below the table |
| Long-stay residents who were physically restrained | 0.0% | 0.1% | 0.1% | better |
| Long-stay residents with falls causing major injury | 1.1% | 3.9% | 3.3% | better |
| Long-stay residents whose ability to walk worsened | 5.7% | 10.1% | 16.1% | better |
| Long-stay residents on antianxiety or hypnotic medication | 17.8% | 21.7% | 18.9% | typical |
| Long-stay residents given the seasonal flu vaccine | 95.3% | 96.1% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 3.8% | 4.2% | 4.7% | better |
| Long-stay residents with worsening bladder/bowel control | 15.5% | 13.5% | 21.2% | better |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 14.0% | 10.9% | 17.1% | better |
| Short-stay residents who newly got an antipsychotic medication | 2.6% | 1.3% | 1.4% | worse |
| Short-stay residents given the seasonal flu vaccine | 75.3% | 77.7% | 79.4% | typical |
| Short-stay residents rehospitalized after admission | 26.3% | 24.1% | 22.6% | worse |
| Short-stay residents with an outpatient ER visit | 4.4% | 12.5% | 12.0% | better |
| Long-stay hospitalizations per 1,000 resident days | 3.43 | 2.01 | 1.67 | worse |
| Long-stay outpatient ER visits per 1,000 resident days | 1.17 | 2.13 | 1.80 | better |
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
26.0% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — CMS rates that worse than the national rate. This is CMS’s risk-adjusted rate over 55 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 55.6% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 27 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.23 therapist hours per resident per day in 2026Q1 — more than 29% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 24% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 26.0%CMS range 18.3–35.8 | 51.5% | Oct 2022–Sep 2024 | worse than U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 12.7%CMS range 8.8–17.8 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 55.6% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 48.1% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 33.3% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 94.7% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 0.0% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 2.6% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 6.3%CMS range 3.6–11.7 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 0.85 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 120 beds and averages 85.9 residents a day — about 72% occupied, or roughly 34 beds typically open. It usually has some room. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 4.27 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.36 is below the 0.55-hour RN benchmark and nurse-aide staffing of 3.04 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 3.83 hrs/resident/day on weekends vs 4.44 on weekdays — 14% thinner on weekends. RN hours go from 0.44 to 0.17 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 52% is about the same as the national median of 45%. 1 administrator has left in the past year.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are unchanged from the previous inspection. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
33 citations, most serious first. The 10 most serious are shown; the remaining 23 are one tap away and print in full.
- Potential for harm · Fcited before2025-01-17 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and facility document review, the facility failed to ensure that food was prepared in accordance with professional standards for food service safety by not keeping the grease trap clean of charred food particles and spillage. The findings are: On 01/13/2025 at 11:33am during an observation of the facility's kitchen, the Food Service Director (FSD) pulled out the grease traps on the stove. When the FSD pulled open the slide out tray, there was a piece of aluminum foil covering the top of the tray that contained an 18 inch by 9 inch area of black spillage and charred particles. On 01/13/2025 at 11:35am, the FSD stated grease traps were checked and cleaned once a week by one of the kitchen staff and the kitchen has a cleaning schedule. On 01/13/2025 at 11:50pm, the FSD stated the grease traps should be checked and changed more frequently than once per week. The FSD stated that leaving the charred particles and spillage in the grease trap posed a fire risk in the kitchen and could attract pests. On 01/15/2025, in-service training on the kitchen's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-01-17 · tag F0838 — failed to assess facility resources and resident needs — patternConduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, the facility failed to ensure a Facility-wide Assessment included pertinent information to determine what resources were allocated to care and to meet the needs of the residents competently during both day-to-day operations, and emergencies in 1 of 1 facility. This deficient practice had the potential to affect all residents of the facility. The total census was 83 residents. The findings are: A review of a facility document titled Facility Assessment Tool, indicated an update on 11/27/2024. The facility-wide assessment did not include the following: - The process of making admission or continuing care decisions for persons that have diagnoses, (dx) or conditions the facility are less familiar with, and have not previously supported. - Assessment of residents' ethnic, cultural, or religious factors that may need to be considered to meet resident needs, such as activities, food preferences, and any other aspect of care identified. - Other pertinent facts or descriptions of the resident population that must be considered when determining staffing…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-01-17 · tag F0641 — isolatedEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interviews and record review, it was determined that the facility failed to ensure the Minimum Data Set (MDS) assessment was accurately completed for 1 (Resident #88) of 22 residents reviewed for MDS accuracy. Specifically, the facility failed to ensure information regarding the resident's dialysis assessment was accurately completed for Resident #88. Findings include: A review of the facility's undated policy titled Comprehensive Assessment indicated, Comprehensive Assessment are conducted in accordance with criteria and time frame established in Resident Assessment instrument (RAI) User Manual. A review of the admission Record, indicated the facility admitted Resident #88 with a diagnosis of dependence on renal dialysis. The admission Minimum Data Set (MDS), with an Assessment Reference Date (ARD) of 12/17/2024, revealed Resident #88 had a Brief Interview for Mental Status (BIMS) score of 12, which indicated the resident had moderate cognitive impairment. Upon further review the MDS did not indicate resident was receiving dialysis services. A review of Resident #88's care…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-01-17 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interviews, the facility failed to ensure physician order changes were immediately initiated for 1 (Resident #13) of 5 residents reviewed for anti-psychotic medications. The findings are: Resident #13 ' s admission Record was reviewed and indicated resident had a diagnosis of major depressive disorder. Resident #13 ' s January Physician's Orders were reviewed and read in part [Brand name medication used to treat bipolar depression] oral capsule 42 milligrams (mg) Give 1 capsule by mouth at bedtime. Review of Resident #13 ' s quarterly MDS [minimum data set] with an ARD [assessment reference date] of 12/11/2024, indicated a BIMS [brief interview for mental status] of 14 [13-15 cognitively intact]. Resident #13's Care Plan with a review date of 12/12/2024, was reviewed and indicated resident was taking an antidepressant medication: uses antidepressant medication related to Major Depressive Disorder and administer antidepressant medications as ordered by physician Record review of a Psychiatric Evaluation for Resident #13 dated 10/28/2024, revealed Medication…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-01-17 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY F689 Based on observations, record review, interviews, document review, and facility policy review, the facility failed to investigate to determine the causative factors of falls to facilitate development of effective interventions to prevent further falls and minimize the risk of fall-related injuries for 1 (Resident #35) of 3 sampled residents reviewed for accidents, which resulted in numerous abrasions and two separate hematomas to the forehead resulting from a fall for Resident #35. The findings include: A review of a facility policy titled, Care Plans, Comprehensive Person-Centered with a revision date of March 2022, indicated Care plans interventions are developed after data gathering, proper sequencing of events, consideration of relationships or the underlying source and problem. Also, assessments are on going and updated when condition changes. A review of the admission Record, indicated the facility admitted Resident #35 with diagnoses that included cerebral infarction (stroke), dementia, diabetes…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-01-17 · tag F0726 — failed to have competent, trained nursing staff — isolatedEnsure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review the facility failed to assess resident for edema and administer prescribed, as needed medication, according to physician's orders for 1 (Resident #7) of 1 sampled resident who had, as needed, diuretic therapy. The findings are: Resident #7 ' s Physician's January 2025 orders were reviewed and read in part that resident had diagnoses of cerebrovascular disease, hypertensive heart disease with heart failure, chronic diastolic heart failure and chronic kidney disease. [Name brand diuretic] Oral Tablet 40 MG [milligram] Give 1 tablet by mouth every 24 hours as needed for prn [as needed] swelling related to chronic diastolic congestive heart failure prn swelling. A significant change minimum data set [MDS] with an ARD [assessment reference date] of 11/13/2024, indicated a BIMS [brief interview for mental status] score of 03 [00-07 suggests severe impairment] On01/13/25 at 11:47 AM Resident #7 was observed sitting in a wheelchair, in the day area. Resident #7 was observed to have on shoes with straps, swelling to both feet that extended…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-12-15 · tag F0554 — patternAllow residents to self-administer drugs if determined clinically appropriate.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, observation and interview, the interdisciplinary team (IDT) failed to ensure 1 (Resident #29) of 1 sampled resident was assessed and deemed safe for self-administration of updraft treatments to prevent the potential of accidental overdose and or injury. The findings are: Review of a Diagnosis Record indicated the facility admitted Resident #29 with diagnoses that included heart disease, chronic obstructive pulmonary disease (COPD). The admission Minimum Data Set (MDS), dated [DATE], revealed Resident #29 had a Brief Interview for Mental Status (BIMS score of 14, which indicated the resident was cognitively intact. The resident required extensive assistance for activities of daily living (ADLs). Review of a facility policy titled, Administering Medications , dated revised April 2019, specified, Medications are administered in a safe and timely manner, and as prescribed. Residents may self-administer their own medications only if the attending physician, in conjunction with the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-12-15 · tag F0684 — failed to provide proper treatment and quality of care — patternProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review, observation, and interview, the facility failed to ensure an order was obtained to administer oxygen therapy to 1 (Resident #94) of 1 sampled resident to minimize the potential for hypoxia or other respiratory complications. The findings are: Review of the facility policy titled, Oxygen Management, specified, It is the policy of this facility to require a physician's order for administering oxygen. A review of a Medical Diagnosis Record indicated the facility admitted Resident #94 with a diagnosis of chronic obstructive pulmonary disease (COPD). Review of an admission Assessment dated 12/4/2023, revealed the resident required oxygen at 3 liters per minute via nasal cannula due to shortness of breath (SOB). Review of Resident #94 Care Plan initiated on 12/4/2023, revealed the resident required supervision/limited assist for activities of daily living (ADLs). A review Resident #94's Physician Orders, for the month of December 2023, revealed no order for oxygen therapy. On 12/11/23 at 1:48 PM, Resident #94 was observed lying in bed with oxygen on and running at…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-12-15 · tag F0761 — failed to label and store drugs safely — patternEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review and interview, the facility failed to ensure medications were stored in accordance with state laws and accepted standards of pharmacy practice for 2 (Resident #94, and #39) of 2 sampled residents, to prevent the possible ingestion and or injury. The findings are: 1. A review of a Medical Diagnosis Record indicated the facility admitted Resident #94 with a diagnosis of chronic obstructive pulmonary disease (COPD). Review of an admission Assessment dated 12/4/2023, revealed the resident required oxygen at 3 liters per minute via nasal cannula due to shortness of breath. Review of Resident #94 Care Plan initiated on 12/4/2023, revealed the resident required supervision/limited assist for activities of daily living (ADLs). A review Resident #94's Physician Orders for the month of December 2023, revealed an order, dated 12/4/2023, for Symbicort inhalation aerosol, 160-4.5 micrograms (mcg) / actuation (act), 2 puffs, inhale orally two times a day for COPD. Review of a facility…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-12-15 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, observation and interview, the facility failed to ensure resident's personal food and beverage items stored in the 1 of 1 refrigerator were labeled and dated; and failed to ensure hand hygiene was performed during the passing of room meal trays to prevent potential cross-contamination and minimize the potential for food borne illness for residents who stored food items and beverages in the refrigerator; and, received meal trays delivered to their rooms. This failed practice had the potential to affect 16 residents who eat meals in their rooms on the 200 Hall, and had the potential to affect all 90 residents who have access to the refrigerator on 100 Hall. The findings are: Review of the facility policy titled, food Receiving and Storage dated October 2017, specified, Foods shall be received and stored in manner that complies with safe food handling practices. All foods stored in the refrigerator or freezer will be covered, labeled, and dated (use by date). All foods belonging to residents…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 23 citations
- Potential for harm · Ecited before2023-12-15 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review and interview, the facility failed to ensure infection control measures, including hand hygiene, was performed, before entering a resident room on contact isolation, to prevent the spread and cross contamination, and potential infection, for 1 (Resident #91) of 1 sampled resident. The findings are: 1. Review of the Medical Diagnosis Record indicated the facility admitted Resident #91 with a diagnosis of diabetes mellitus. A review of Resident #91's Physician Orders, for the month of December 2023, revealed an order, dated 12/11/2023, for contact isolation as of 12/5/2023 for Vancomycin-resistant Enterococci (VRE) and Methicillin-Resistant Staphylococcus Aureus (MRSA). Review of Resident #91's Care Plan with an initiated date of 12/11/2023, revealed the resident required extensive assistance for activities of daily living (ADLs). On 12/11/23 04:29 PM, a sign outside Resident #91's room was observed and noted to read, Contact Isolation. A plastic cart outside Resident #91's room observed with personal protective equipment (PPE). Certified Nursing…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-12-15 · tag F0921 — failed to keep a safe, functional, sanitary building — patternMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, observation and interview, the facility failed to maintain a safe, functional, sanitary, and homelike environment related to broken geriatric chairs, shower chairs, and door frames free of sharp, jagged edges, to prevent the potential injury and or spread of disease. The findings are: A review of the undated facility's Community Guide, revealed, Resident Rights, the residents have a right to a dignified existence, self-determination, and communication with and access to persons and services inside and outside the facility, including those specified in this section. A safe, clean, comfortable, and homelike environment, allowing the resident to use his or her personal belongings to the extent possible. This includes ensuring that the resident can receive care and services safely and that the physical layout of the facility maximizes resident independence and does not pose a safety risk. 1. A review of theMedical Diagnosis Record indicated the facility admitted Resident #72 with a diagnosis…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2022-09-09 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review, and interview, the facility failed to ensure foods stored in the freezer, refrigerator and dry storage area were covered, sealed and dated to minimize the potential for food borne illness for residents who received meals from 1 of 1 kitchen; failed to ensure 1 of 1 ice machines were maintained in a clean and sanitary condition to prevent potential contamination of residents' beverages for residents who received meals from 1 of 1 kitchen, and dietary staff washed their hands before handling clean equipment. These failed practices had the potential to affect 97 residents who received meals from the kitchen (total census: 97) as documented on a list provided by Dietary Supervisor on 9/8/22. The findings are: 1. On 9/6/22 at 11:50 AM, during the initial tour of the kitchen with the Dietary Supervisor, the following observations were made in the dry storage room. There were dated items in boxes and plastic containers on the shelves that did not indicate whether the date was the opened or received date. a. Parsley 8/22. b. Barbeque sauce individual…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2022-09-09 · tag F0558 — failed to accommodate residents' needs and preferences — patternReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and interview, the facility failed to ensure resident call lights were in reach for residents to be able to notify staff of their needs for 1 of 1 (R#62) sample selected residents. This failed practice had the potential to affect all residents capable of using the call lights. The findings are: 1.Resident #62 had diagnoses of Transient Cerebral Ischemic Attack, Dementia, Atrial Fibrillation, Congestive Heart Failure, Weakness, & Pain. admission Minimum Data Set (MDS) with Assessment Reference Date (ARD) of 8/12/2022 scored a 7 (0-7 severely cognitively impaired) and required supervision for bed mobility, transfers, & toilet use, and physical assistance for bathing. a. On 09/06/22 at 01:33 PM, R#62 attempted to get to call light attached approximately 5 1/2 feet off ground, on edge of curtain. R#62 stumbled back to the bed and surveyor introduced self. Surveyor asked why her call light was attached so high on the curtain. R#62 stated they told me it had to be there so both of us (pointing to roommate's bed) could reach it if we needed help. I just pushed it…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2022-09-09 · tag F0561 — failed to honor residents' choices — patternHonor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review, and interview the facility failed to ensure a resident had the right to make a significant choice about his life in the facility to promote and facilitate self-determination for 1 (Resident #76) sampled selected resident. The findings are: 1. Resident #76 had diagnoses of Atherosclerotic Heart Disease of Native Coronary Artery without Angina Pectoris, Presence of Automatic (Implantable) Cardiac Defibrillator, Chronic Obstructive Pulmonary Disease, Neuromuscular Dysfunction of Bladder, History of (Healed) Traumatic Fracture, Contracture of Right Hip and Acquired Absence of Right Leg Above Knee. A Quarterly Minimum Data Set [MDS] with an Assessment Reference Date [ARD] of 08/22/22 indicated the resident received a score of 15 (suggests cognitively intact) on the Brief Interview for Mental Status [BIMS] and required Physical assistance of 1 for bathing, Limited assistance of 1 for bed mobility, transfer, dressing, toilet use and personal hygiene, was Independent after setting up for eating, had indwelling Foley catheter and was always continent of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2022-09-09 · tag F0584 — failed to keep a safe, clean, comfortable home — patternHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review the facility failed to ensure walls were in good repair, the courtyard decking was in good repair, and the facility was maintained a safe, clean, and sanitary environment. This failed practice had the potential to affect 99 residents according to the resident census and conditions provided by the Assistant Director of Nursing on 9/6/22. The findings are: 1. Resident #76 had diagnoses of Atherosclerotic Heart Disease of Native Coronary Artery without Angina Pectoris, Presence of Automatic (Implantable) Cardiac Defibrillator, Chronic Obstructive Pulmonary Disease, Neuromuscular Dysfunction of Bladder, History of (Healed) Traumatic Fracture, Contracture of Right Hip and Acquired Absence of Right Leg Above Knee. A Quarterly Minimum Data Set [MDS] with an Assessment Reference Date [ARD] of 08/22/22 indicated the resident received a score of 15 (suggests cognitively intact) on the Brief Interview for Mental Status [BIMS] and required Physical assistance of 1 for bathing, Limited assistance of 1 for bed mobility, transfer, dressing, toilet…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2022-09-09 · tag F0656 — failed to write and follow a full care plan — patternDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to develop/implement a Comprehensive Care Plan to enable staff to properly care for residents for 2 of 2 (Resident 65 & 68) sample selected residents. This deficiency had the potential to affect 99 residents in facility per the Resident Census received from the Assistant Director of Nursing (ADON) 9/7/22 @ [at] 3:05 PM. The findings are: 1. Resident #65 had diagnoses of Pneumonia, Type 2 Diabetes Mellitus, B-cell Lymphoma, & Contact with and (suspected) exposure to Pediculosis, Acariasis, & other infestations. admission Minimum Data Set (MDS) with Assessment Reference Date (ARD) of 8/13/2022 scored a 10 (8-12) moderate cognitive impairment) and required extensive 2-person physical assistance for bed mobility, & toilet use, extensive 1-person physical assistance for transfers, and supervision and set-up for eating. a. 09/10/22 02:15 PM Record review documented R #65 admitted on [DATE]. As of 9/9/22, the Comprehensive Care Plan dated 8/18/22 was incomplete,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2022-09-09 · tag F0677 — failed to help fully-dependent residents with daily care — patternProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure residents were provided nail care for 3 (Resident #60, #237, and #73) of 24 sampled residents that required assistance with nail care according to a list provided by the Director of Nursing (DON) 9/9/22; and the facility failed to ensure showers or baths were provided as scheduled for 1 (Resident #3) of 21 (R2, R3, R4, R7, R9, R10, R12, R14, R17, R26, R27, R28, R29, R39, R41, R45, R47, R48, R50, R51, R55, R56, R59, R60, R62, R64, R65, R66, R68, R73, R75, R76, R77, R78, R138, R236, R237, & R238) sampled residents who required assistance for bathing according to the list provided by the DON 9/9/22 to promote good hygiene and prevent infections. The findings are: 1. Resident #60 had diagnoses of Alzheimer's disease with late onset and Dementia, unspecified severity. The Quarterly Minimum Data Set with an Assessment Reference Date of 8/8/22 documented the resident scored 0 (0-7 indicates severely impaired) on a Brief Interview for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2022-09-09 · tag F0695 — failed to provide proper breathing / tracheostomy care — patternProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure oxygen tubing and/or nebulizers were dated and stored in a storage bag when not in use to prevent infections for 2 (Residents #238 and #59) of 8 sampled residents who had physician orders for oxygen and or updrafts according to a list provided by the Director of Nursing on 9/9/22. The findings are: 1. Resident #238 had diagnoses of Chronic Obstructive Pulmonary disease, (COPD), Malignant Neoplasm of unspecified part of right bronchus or lung, and Pulmonary Hypertension. The resident's admission Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 9/9/22 was in progress and not yet completed. a. Physician orders documented, .9/3/22 Change, date and initial tubing and bottle and place in Ziploc bag every week on Sunday. Every night shifts every Sun for Change and date Change, date and initial tubing and bottle and place in Ziploc bag every week on Sunday; Oxygen every 1 hours as needed for Shortness of Breath Oxygen @ [at] 2-3 Liters/Nasal Canula as needed may remove per self for Activity of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2022-09-09 · tag F0697 — failed to manage pain — patternProvide safe, appropriate pain management for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interviews, and record review the facility failed to ensure pain management was provided and pain medication was administered as ordered prior to wound care for 1 of 1 sampled resident (R#75). This failed practice had the potential to effect 1 resident receiving pain management prior to wound care. 1. Resident #75 had diagnoses of Pressure ulcer to left hip, stage 3, Pressure ulcer of contiguous site of back, buttock and hip, stage 4, Pressure ulcer of right hip, stage 4, Pressure ulcer of unspecified site, unstageable . The admission Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 8/25/2022 documented the resident scored 14, on a Brief Interview for Mental Status (13-15 indicates cognitively intact) and requires limited assistance with bed mobility, toileting, dressing and personal care Activities of Daily Living (ADL)'s and bathing. a. Physician order dated 8/19/22 Morphine Sulfate IR tablet 15mg [milligrams], give 1 tablet by mouth as needed for one tablet po [by month] 30 minutes prior to dressing changes. b. On 9/7/22 at 9:24 AM, during…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2022-09-09 · tag F0803 — failed to meet residents' dietary needs — patternEnsure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review, and interview, the facility failed to ensure meals were prepared and served according to the planned written menu to meet the nutritional needs of the residents for 2 of 2 meals observed. This failed practice had the potential to affect 7 residents who received pureed diets, 28 resident who received mechanical soft diets and 21 residents who received fortified foods from 1 of 1 kitchen (total census: 66) according to a list provided by the Dietary Supervisor on 9/08/22 The findings are: 1. On 9/08/22 at 11:30 AM, The following observations were made during the breakfast meal service: There were no fortified food items prepared for the residents on fortified foods. The residents were not served fortified foods at breakfast. 2. On 9/08/22, the menu for the lunch meal showed residents who received mechanical soft diets were to receive 3 oz (ounces) of ground hamburger patty; residents who received pureed diets were to receive # (number) 6 scoop of pureed hamburger meat (2/3 cup) and there was on meu available for fortified foods. 3. The following…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2022-09-09 · tag F0804 — failed to serve food at safe, palatable temperature — patternEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review, and interview, the facility failed to ensure food was prepared by methods that maintained appearance; hot foods were served hot and cold foods were served cold to maintain palatability and encourage adequate nutritional intake for 2 of 2 meals observed on the 100 Hall, 200 Hall, and 300 Hall. The failed practice had the potential to affect 26 residents who received meal trays in their room on 100 Hall, 20 residents who received meal trays in their rooms on 200 Hall, 16 residents who received meal trays in their rooms on 300 Hall, as documented on a list provided by Assistant Dietary Supervisor on 9/09/2022 at AM. The findings are: 1. The facility mealtimes, documented on a form provided by the Administrator on 9/06/2022., were 7:00 a.m. for breakfast, 12:00 p.m. for lunch, and 5:00 p.m. for dinner. The form also documented, .Start service out within 15 minutes of the hour + [and] serve within 1 hour, 100 Hall, 200 Hall, 300 Hall, 400 Hall, Main Dining Area . 2. On 09/06/22 at 01:33 pm, Resident #62 attempted to get to call light. R #62 stated, I…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2022-09-09 · tag F0805 — failed to prepare food in a form residents can eat — patternEnsure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and interview, the facility failed to ensure pureed food items were blended to a smooth, lump free consistency to minimize the risk of choking or other complications for residents who required pureed diets for 2 of 2 meals observed. The failed practice had the potential to affect 7 residents who received pureed diets as documented on the List Dietary Supervisor provided by the Food Service Supervisor on 9/8/2022. The findings are: 1. On 9/08/2022 at 7:06 AM, Dietary Employee #1 used a spoon to place 7 servings of mixed fruits into a blender and pureed. At 7:09 AM Dietary Employee #1 portioned pureed fruits into 7 bowls. The consistency of the pureed mixed fruits was chunky, not smooth. On 9/09/22 at 8:00 AM, the Surveyor asked Dietary Employee #1 to describe the consistency of the pureed mixed fruits. She stated, It was chunky. 2. On 9/08/2022 at 7:28 AM, The following items were on the steam table: a. A pan of pureed eggs was on the steam table. The consistency of the pureed eggs was not smooth. There were pieces of red pepper visible in the mixture. b. A pan…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2022-09-09 · tag F0809 — failed to serve meals on a reasonable schedule — patternEnsure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
What the surveyor found here — the official record, unedited, may be distressing
Based on observation, record review, and interview, the facility failed to ensure residents' meals were consistently served at regularly scheduled times to provide residents with a dependable eating schedule for 1 of 1 meal service observed. The failed practice had the potential to affect all 97 residents who received meals from the kitchen (total census: 97), according to the list provided by the Dietary Supervisor dated 9/8/22. The findings are: 1. A Resident Council meeting on 6/6/22 showed, Meals always cold and Dinner not until 7pm. 2. The Grievance log of 8/2/22 showed, food was cold and late. 3. On 9/8/22 at 9:01 a.m., the last resident on 300 Hall was served. This was a period of 2 hours after the scheduled mealtime.
- Potential for harm · Ecited before2022-09-09 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure COVID-19 screening of all person's entering facility was completed and failed to ensure employees were wearing source control masks appropriately covering both nose and mouth to help prevent the spread of COVID-19. This failed practice had the potential to affect 99 residents per facility resident Census received from Assistant Director of Nursing (ADON) on 9/7/22 @ [at] 3:05 PM. The findings are: 1. On 09/07/22 at 08:30 AM, the Administrator introduced herself to surveyors and stated she was ill and had a note to be out this week but would be here for the survey and available unless she got an appointment to see her ENT. Administrator had mask on face not covering nose and was coughing. a. On 09/08/22 at 03:31 PM, the Administrator observed in SSD office with mask below nose and coughing. The Surveyor entered room and Administrator left mask below nose during conversation. b. On 09/08/22 at 05:20 PM, the Administrator was in front…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2022-09-09 · tag F0887 — patternEducate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY .Based on interview and record review, the facility failed to ensure COVID-19 vaccinations were provided in a timely manner to residents eligible to receive the vaccination to help prevent the spread of COVID-19. This failed practice had the potential to affect 47 residents eligible for COVID-19 Booster #2 and were over age [AGE], 4 residents eligible for COVID-19 Booster, and 1 resident eligible for COVID 2nd vaccination per facility resident COVID-19 vaccination list received from Infection Control & Preventionist (ICP) 9/08/22 @ [at] 10:09 AM. The findings are: 1. On 09/07/22 at 01:51 PM, Surveyor received resident COVID vaccination list from consultant. 2. On 09/07/22 at 09:30 PM, Surveyor reviewed resident list of COVID-19 vaccinations after noting that National Healthcare Safety Network [NHSN] reported 6% of residents were up to date. List of vaccinations from consultant only contained 82 residents. 3. On 09/08/22 at 08:40 AM, Surveyor informed Assistant Director of Nursing (ADON) that Resident COVID…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-09-09 · tag F0655 — isolatedCreate and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure the admission nursing assessment was documented completely to create a baseline care plan to enable staff to properly care for residents for 1 of 1 of 1 (Resident #68) sample selected residents. This failed practice had the potential to affect 24 residents admitted in the last 30 days per Resident Census received from the Assistant Director of Nursing (ADON) 9/7/22 @ 3:05 PM. The findings are: 1. Resident #68 had diagnoses of Down Syndrome, Dementia, Epilepsy, Cognitive Communication Deficit and Asthma. admission Minimum Data Set (MDS) with Assessment Reference Date (ARD) of 8/15/22 scored a 0 (0-7 severe cognitive impairment) and required extensive 2-person physical assistance for bed mobility, transfers & toilet use, and extensive 1-person physical assistance for eating. a. On 09/06/22 at 08:17 PM, Record review showed no Pre-admission Screening and Resident Review (PASSR) and found Care Plan (CP) was blank except for .at risk for exposure to and contracting COVID 19 . 2. On 09/09/22 at 09:48 AM, the Surveyor…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-09-09 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review the facility failed to ensure razors were stored in a manner to prevent accidents or hazards for 1 (Resident #236) sampled resident. This failed practice had the potential to affect 15 residents who reside on Section 1 that were able to ambulate or wheel themselves in their wheelchair with no assistance by staff according to a list provided by the Director of Nursing on 9/9/2022. The Findings are: 1. Resident #236 had diagnosis of Alzheimer's disease with late onset and unspecified dementia with behavioral disturbance. The admission Minimum Data Set with and Assessment Reference Date (ARD) of 9/1/2022 documented the resident was severely impaired in cognitive skills for daily decision making per a Staff Assessment for Mental Status and required extensive assistance of 2 persons for personal hygiene. Physician's orders documented, .Routine Personal Care As needed (PRN) dated 8/21/2022 . The resident's plan of care documented, .The resident has an Activity of Daily Living (ADL) self-care performance deficit r/t [related to] Activity…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-09-09 · tag F0808 — failed to follow doctor-ordered diets — isolatedEnsure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review, and interview, the facility failed to ensure physician ordered nutritional supplements and diet were provided for 1 (Resident #75) sampled resident who was to receive a No Added Salt regular diet and 21 residents who required fortified foods with all meals. This failed practice had the potential to affect 21 residents who required fortified foods with all meals and one resident who required a No Added Salt diet as identified by a list provided by the Certified Dietary Supervisor on 9/9/22 at AM. The findings are: 1. Resident #75 had diagnoses of End Stage Renal Disease, Type 2 Diabetes Mellitus with Diabetic Chronic Kidney Disease, and Anemia in chronic kidney disease. admission Minimum Data Set [MDS] with an Assessment Reference Date [ARD] of 08/25/22 indicated the resident received a score of 14 (13-15 cognitively intact) on the Brief Interview for Mental Status [BIMS]. a. On 9/07/22 at 9:24 AM, The Surveyor asked Resident # 75 if she had any concerns about the food. She stated, The dietician needs to follow orders better and look after her…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-09-09 · tag F0881 — failed to use antibiotics responsibly — isolatedImplement a program that monitors antibiotic use.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and interview, facility failed to ensure all components of the Antibiotic Stewardship Program were completed for all infections and prescribed antibiotics. This failed practice had the potential to affect 99 residents per facility resident Census received from Assistant Director of Nursing (ADON) on 9/7/22 @ [at] 3:05 PM. The findings are: 1. On 09/08/22 at 11:13 AM, During Infection Control & Preventionist (ICP) interview, ICP stated she has only been at facility 1 month. ICP certificate verified dated 2/20/22. Second certificate provided to surveyors by Director of Nursing (DON) 9/7/22 documented DON had ICP certificate dated 3/7/20. Surveyor asked ICP her process for checking antibiotic use and implementing the Antibiotic Stewardship Program. ICP stated, I'll run report to see that they [residents] are now on antibiotic. I will go through nurses notes and discharge (d/c) orders from hospital for a new resident on antibiotics. ICP paused. Surveyor asked, What criteria do you use to ensure the need for the antibiotic? ICP stated, (Named Program) is used to help…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-09-09 · tag F0888 — isolatedEnsure staff are vaccinated for COVID-19
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure COVID-19 vaccinations or exemptions were received for all employees working in facility and failed to ensure accurate and up-to-date tracking of direct hire and contracted employee COVID-19 vaccinations to help prevent the spread of COVID-19. This failed practice had the potential to affect 99 residents per facility resident Census received from Assistant Director of Nursing (ADON) 9/7/22 @ [at] 3:05 PM. The findings are: 1. On 09/07/22 at 10:10 AM, Surveyor received partial Staff Vaccination Matrix from Consultant. Surveyor requested the remainder of staff. 2. On 09/08/22 at 10:09 AM, Surveyor received Agency Staff Vaccination matrix from Infection Control Preventionist (ICP). 3. On 09/08/22 at 12:30 PM, Surveyor received Other Staff Vaccination Matrix from ICP. 4. On 09/08/22 at 01:18 PM, Surveyor received Therapy contracted staff matrix from ICP. 5. On 09/08/22 at 01:27 PM, Consultant found Surveyor on 200 hallway and stated she has informed the ICP that all COVID declinations will be completed today, and calls…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · C2022-09-09 · tag F0885 — failed to notify residents/families about COVID-19 — widespreadReport COVID19 data to residents and families.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, facility failed to inform residents, resident representatives, and families of new suspected or confirmed cases of COVID-19 cases in the facility by 5pm the next day. This failed practice had the potential to affect 99 residents per facility resident Census received from the Assistant Director of Nursing (ADON) 9/7/22 @ 3:05 PM. The findings are: 1. On 09/08/22 at 02:42 PM, Cliniconex checked for 3 residents (R3, R4, & R135), no Cliniconex documentation noted since 7/26/22 for R #3 and R #4 and since 9/2021 for the R #135. Documentation of recent COVID-19 positives received from Director of Nursing (DON) 9/6/22 @ 01:42 PM noted 15 residents COVID-19 positive from 8/16/22 to 8/29/22 and 16 staff COVID-19 positive from 7/27/22 to 9/6/22. 2. On 09/08/22 at 03:31 PM, Surveyor asked Social Service Director (SSD) and Administrator, in SSD office, of documentation for proof of notifications from 7/27/22 to 9/6/22. Administrator stated, [SSD name] has been doing the [electronic COVID-19 notification program name]. She and I have been…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · B2022-09-09 · tag F0569 — patternNotify each resident of certain balances and convey resident funds upon discharge, eviction, or death.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure Medicaid recipient residents and/or their responsible parties were notified when their trust balance was within $200 of, or over, the maximum Medicaid recipient cash assets for 2 (Resident #12 & R#78) of 4 (Resident #12, R #33, R #45, #78) sample selected residents who were dependent on Medicaid for services and had trust funds managed by the facility. This failed practice had the potential to affect 44 residents who were dependent on Medicaid for services and had their personal trust funds managed by the facility, according to a list received from the Business Office Manager (BOM) on 9/7/22. The findings are: 1. On 09/07/22 at 02:02 PM, the Surveyor received resident trust balances from BOM. 2. On 09/07/22 at 03:10 PM, Resident trust statements requested for R #12, R #39, R #78 and the Medicaid $200 notification letters requested for 10 residents within $200 or over Medicaid limit. 3. On 09/07/22 at 03:50 PM, Statements received for R#12, R#39, R#78 from BOM and 10 $200 limit notification letters dated 9/7/22. 4.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
No federal fines in the current CMS record.
Part of a chain
This home belongs to THE SPRINGS ARKANSAS — 26 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 2 of 5 | 3.4 | -1.4 vs chain |
| Health inspection | 2 of 5 | 3.2 | -1.2 vs chain |
| Staffing | 4 of 5 | 3.0 | +1.0 vs chain |
| Quality measures | 4 of 5 | 3.8 | +0.2 vs chain |
The other 25 homes this chain runs (chain average 3.4★, per CMS)
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Share | Since |
|---|---|---|---|---|
| HOFFMAN, HELEN | Individual | 5% OR GREATER DIRECT OWNERSHIP INTEREST; ADP OF THE SNF | 7% | since 06/01/2018 |
| KURZ, CHAIM | Individual | 5% OR GREATER DIRECT OWNERSHIP INTEREST; ADP OF THE SNF | 7% | since 06/01/2018 |
| KURZ, SOLOMON | Individual | 5% OR GREATER DIRECT OWNERSHIP INTEREST; ADP OF THE SNF | 7% | since 06/01/2018 |
| SAFRIN, ESTHER | Individual | 5% OR GREATER DIRECT OWNERSHIP INTEREST; ADP OF THE SNF | 10% | since 06/01/2018 |
| SHAPIRO, CHAIM | Individual | 5% OR GREATER DIRECT OWNERSHIP INTEREST; CORPORATE OFFICER | 15% | since 06/01/2018 |
| GUTMAN, ISAAC | Individual | CORPORATE OFFICER; ADP OF THE SNF | — | since 06/01/2018 |
| WELLSPRING HEALTHCARE LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 06/01/2018 |
| HAMILTON, LANCE | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 06/01/2018 |
| WEAVER, KIMBERLY | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 08/18/2022 |
| SILOAM REALTY LLC | Organization | ADP OF THE SNF | — | since 06/01/2018 |
| HOFFMAN, ALEXANDER | Individual | ADP OF THE SNF | — | since 06/01/2018 |
| TAUB, JACOB | Individual | ADP OF THE SNF | — | since 06/01/2018 |
CMS files one row per role, so the 21 rows in the source record cover these 12 parties — each is shown once here with every role it holds. Nothing is omitted.
2 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
About 72% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $2.9M paid to related parties — landlords or management companies under common ownership — equal to about 29% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in AR
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Arkansas Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 045356. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-01-17, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.