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Valley Village Care Center

13000 Victory Blvd, North Hollywood, CA 91606 · For profit - Limited Liability company · 99 certified beds · (818) 985-5990 Medicare & Medicaid certified

Call the home — (818) 985-5990 Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse-prevention, restraint, or reporting citations — no harm found (F0604, F0609) — most recent May 2026Behavioral-health or dementia-care citations — no harm found (F0740, F0758)
Insights

The public record raises real questions here. Weigh the concerns below carefully.

In its favor
  • no federal fines or payment denials on record
  • a high payroll-based staffing rating (4/5)
  • lower-than-typical staff turnover (19% vs 45% nationally) — better care continuity
  • fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
Worth asking about
  • it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0604, F0609) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • a high number of inspection citations overall (82) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • its payroll- and facility-reported staffing and quality-measure scores sit well above its independent inspection score
  • its independent health-inspection rating is low (2/5)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

2/5
CMS overall
2 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 2 of 5
StaffingFrom payroll records (PBJ) 4 of 5
Quality measuresSelf-reported by the facility 4 of 5

Worth a closer look. This home's staffing and quality-measure ratings run 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself, and staffing on its payroll (PBJ) submissions — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Hospital
Urgent care / clinic
6426 Coldwater Canyon Ave · (818) 927-4112 · Call to confirm hours
Pharmacy
13231 Victory Blvd · (818) 623-9358 · Call to confirm hours
Grocery
13069 Victory Blvd · (818) 760-7021 · Call to confirm hours
Park
Erwin Park<0.1 mi
13100 Erwin St · (818) 756-8188 · Typically dawn to dusk
Place of worship

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 4 of 5
Long-stay residentspeople who live here 5 of 5
Short-stay residentsrehab / post-hospital 3 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating fell from 3 to 2 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating2★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased10.5%10.2%15.4%better
Long-stay residents who lose too much weight4.2%4.0%5.4%better
Long-stay residents with a catheter left in their bladder0.2%0.8%0.9%better
Long-stay residents with a urinary tract infection0.7%1.2%2.0%better
Long-stay residents with depressive symptoms17.5%7.3%6.5%worse
Long-stay residents who were physically restrained0.0%0.4%0.1%better than state — see note marked double-dagger below the table
Long-stay residents with falls causing major injury0.3%1.6%3.3%better than state — see note marked double-dagger below the table
Long-stay residents whose ability to walk worsened8.4%9.8%16.1%better
Long-stay residents on antianxiety or hypnotic medication15.6%13.7%18.9%better
Long-stay residents given the seasonal flu vaccine100.0%98.2%95.3%typical
Long-stay residents with pressure ulcers8.9%4.3%4.7%worse
Long-stay residents with worsening bladder/bowel control4.5%10.2%21.2%better than state — see note marked double-dagger below the table
Long-stay residents who got an antipsychotic medication — see the note below the table10.6%12.0%17.1%better
Short-stay residents who newly got an antipsychotic medication0.5%1.5%1.4%better
Short-stay residents given the seasonal flu vaccine100.0%93.2%79.4%better
Short-stay residents rehospitalized after admission26.4%23.0%22.6%worse
Short-stay residents with an outpatient ER visit7.6%11.2%12.0%better
Long-stay hospitalizations per 1,000 resident days3.242.251.67worse
Long-stay outpatient ER visits per 1,000 resident days0.981.571.80better

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

35.8% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — CMS rates that worse than the national rate. This is CMS’s risk-adjusted rate over 205 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

35.8%U.S. median 51.5%
Got home and stayed home
11.3%U.S. median 10.7%
Went back to hospital
67.6%U.S. median 56.6%
Met the expected recovery
0.51U.S. median 0.31
Therapy hours / resident / day
0.24hours / resident / day
Physical therapy
0.23hours / resident / day
Occupational therapy
0.04hours / resident / day
Speech therapy

Met the expected recovery: 67.6% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 111 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.51 therapist hours per resident per day in 2026Q1 — more than 81% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 31% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF35.8%CMS range 30.2–42.151.5%Oct 2022–Sep 2024worse than U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF11.3%CMS range 8.3–15.210.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge67.6%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge62.2%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge51.4%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified99.6%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting100.0%100.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge100.0%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.4%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened0.4%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization7.5%CMS range 5.0–11.77.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs1.421.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.67
RN hours/ resident / day
1.18
LPN hours/ resident / day
2.68
Aide hours/ resident / day
4.53
Total nurse hours/ resident / day
0.46
RN hoursweekends
19.4%
Total nursing turnover
7.7%
RN turnover

How full it usually is: this home is certified for 99 beds and averages 95.5 residents a day — about 96% occupied, or roughly 4 beds typically open. It runs essentially full — expect a waiting list. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 4.53 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.67 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.68 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.99 hrs/resident/day on weekends vs 4.75 on weekdays — 16% thinner on weekends. RN hours go from 0.75 to 0.46 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 19% is below the national median of 45%.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

22
deficiencies at the latest standard inspection (2026-05-08)
28
at the previous standard inspection (2025-02-17)

Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

82 citations, most serious first. The 10 most serious are shown; the remaining 72 are one tap away and print in full.

  • Potential for harm · D2026-06-02 · tag F0628 — isolated
    Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to communicate accurate information to the receiving provider (GACH - General Acute Care Hospital) regarding resident's medication administration record for one of three sampled residents (Resident 1). On 5/19/2026, Resident 1 was transferred to GACH1 for a surgical procedure to be performed under the anesthesia (a medicine that stops the person from feeling pain signals from the nerves in the brain).This deficient practice resulted in rescheduling a surgical procedure and had the potential to negatively affect Resident 1's health and well-being.Findings:During a review of Resident 1's admission Record (AR), the AR indicated the facility admitted Resident 1 on 1/21/2026 with diagnoses including metabolic encephalopathy (a brain dysfunction caused by a chemical imbalance that can cause confusion), unspecified dementia (a progressive state of decline in mental abilities), diabetes mellitus type two (DM II - a disorder characterized by difficulty in blood sugar control and poor wound healing), and epilepsy (a chronic…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-06-02 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to follow physician orders for nothing by mouth (NPO- resident should not consume any food, beverages, or oral medication. It is commonly used for safety before surgery or procedures that require anesthesia to prevent serious complications) for one of three sampled residents (Resident 1).These deficient practices had the potential to delay care and negatively affect Resident 1's health and well-being.Findings:During a review of Resident 1's admission Record (AR), the AR indicated the facility admitted Resident 1 on 1/21/2026 with diagnoses including metabolic encephalopathy (a brain dysfunction caused by a chemical imbalance that can cause confusion), unspecified dementia (a progressive state of decline in mental abilities), diabetes mellitus type two (DM II - a disorder characterized by difficulty in blood sugar control and poor wound healing), and gastroesophageal reflux disease (GERD - a chronic digestive condition where stomach acid repeatedly flows back into the esophagus [a muscular tube that connects the mouth and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-06-02 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure the medical records for one of three sampled residents (Resident 2) were complete and accurate and were maintained in accordance with accepted professional standards and practice. The facility failed to:1. Ensure complete documentation of Resident 2's Situation, Background, Assessment, and Recommendation Communication (SBAR) form, dated 5/19/2026. 2. Ensure accurate documentation of Resident 2's Fall Risk Assessment (a tool to identify residents at high risk of falling by evaluating factors such as medical conditions, history of falls, vision, balance, mobility, medications) form. These deficient practices had the potential for inaccurate documentation and inaccurate medical interventions for Resident 2.Findings:During a review of Resident 2's admission Record (AR), the AR indicated the facility admitted Resident 2 on 5/12/2026 with diagnoses including heart failure (a heart disorder which causes the heart not to pump the blood efficiently to meet body's needs), muscle weakness, and lack of coordination. During a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-05-08 · tag F0584 — failed to keep a safe, clean, comfortable home — pattern
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide a safe, comfortable, and homelike environment for two of two sampled residents (Residents 8 and 1) reviewed under Environment task and one of one sampled resident (Resident 50) during a random observation by failing to: 1. Ensure Resident 8 and 1's window was well sealed after the installation of a temporary portable Air Conditioner (AC - a freestanding, self-contained cooling unit) unit. 2. Maintain the cleanliness of Resident 50's electric desk fan. These deficient practices had the potential to negatively affect the residents' quality of life. Findings: a. During a review of Resident 8's Face Sheet (FS), the FS indicated that the facility originally admitted the resident on 4/30/2024, and readmitted on [DATE], with diagnoses including chronic obstructive pulmonary disease (COPD-a chronic lung disease causing difficulty in breathing), obstructive sleep apnea (a disorder where breathing repeatedly stops and starts during sleep…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-05-08 · tag F0755 — failed to provide safe pharmacy services — pattern
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide pharmaceutical services (including procedures that assure the accurate acquiring, receiving, dispensing, and administering of all drugs and biologicals) for two of five sampled residents (Resident 23 and 7) reviewed during the Medication Administration task, by failing to: 1. Ensure Licensed Vocational Nurse (LVN) 3 administered medication in the form prescribed by the physician and per facility policy and procedure (P&P) when LVN 3 crushed (pressing very hard so that the shape is destroyed and forms a soft powder) and administered Resident 23's crushed medications without a physician's order on 5/6/2026 during the 9 a.m. routine medication pass (a structured process of administering medications to ensure residents receive medications safely, accurately, and timely). These failures had the potential to result in Resident 23 experiencing adverse effects (unwanted, uncomfortable, or dangerous effects that a medication may have) and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-05-08 · tag F0803 — failed to meet residents' dietary needs — pattern
    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to follow the menu and did not meet nutritional needs for twelve (12) out of 12 Residents on pureed diet when Speech Therapist (SLP) 1 instructed the [NAME] (CK) to add liquid thickener to the blended food not measured according to specified recipe on adding substitutes. This deficient practice had the potential to cause difficulty in eating, chewing, and swallowing to the residents, cause resident dissatisfaction, and increase food and nutrient intake resulting to unintended (not done on purpose) weight loss. Cross-reference F805. Findings: During a review of Resident 12's admission Record (AR), the AR indicated the facility initially admitted the resident on 11/3/2023, and was readmitted on [DATE], with diagnoses including malnutrition (the body not getting the right balance of nutrients it needs to work correctly), muscle weakness, dementia (a progressive state of decline in mental abilities), and depression (a serious long-lasting mental…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2026-05-08 · tag F0805 — failed to prepare food in a form residents can eat — pattern
    Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to prepare foods in a form designed to meet individual needs when residents on pureed diet (diet consisted of food that are blended, whipped, or mashed into a smooth, thick consistency similar to pudding) received meals that were runny and did not hold its form for twelve (12) out of 12 Residents on pureed diet. This deficient practice had the potential to cause difficulty in eating, chewing, and swallowing to the residents, cause resident dissatisfaction, and increase food and nutrient intake resulting to unintended (not done on purpose) weight loss. Cross-reference F803.Findings: During a review of Resident 12's admission Record (AR), the AR indicated the facility initially admitted the resident on 11/3/2023, and was readmitted on [DATE], with diagnoses including malnutrition (the body not getting the right balance of nutrients it needs to work correctly), muscle weakness, dementia (a progressive state of decline in mental abilities), and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-05-08 · tag F0842 — failed to keep accurate, complete medical records — pattern
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to maintain a complete and accurate medical records in accordance with accepted professional standards for one of five sampled residents (Resident 7) reviewed for medication administration task and two of three sampled residents (Resident 40 and 64) by failing to: 1. Ensure that Licensed Vocational Nurse (LVN) 2 accurately documented Resident 7's request for a change in the medication administration timing and instead recorded the request as a refusal. This deficient practice had the potential to result in inaccurate information entered in Resident 7's medical record. 2. Accurately document Resident 64`s fluid intake in the Medication Administration Record (MAR, a list of scheduled medications and other instructions ordered by the medical doctor) on May 1,2026. 3. Accurately document the time Vancomycin (medication to treat infection) ordered for 1700 and was documented given at 2109. These deficient practices have the potential to result in…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-05-08 · tag F0908 — failed to keep essential equipment working — pattern
    Keep all essential equipment working safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to maintain the electrical and resident care equipment in safe operating condition by failing to ensure that the Heating, Ventilation, and Air Conditioning (HVAC - are systems used to manage indoor climate and air quality) unit was in a safe and proper working condition starting on 9/10/2025 for three of three sampled residents (Residents 8, 1, and 7), in (4) of 4 residents rooms (rooms 36, 37, 38, and 39), and 4 of 4 other facility rooms including the rehabilitation therapy room, the Director of Nursing (DON)'s office, activity staff office room, and laundry room. These deficient practices had the potential to result in residents being exposed to dramatic changes in room temperature, poor ventilation and air quality which can lead to worsened respiratory symptoms and increase respiratory infection risk. Findings: a. During a review of Resident 8's Face Sheet (FS), the FS indicated that the facility originally admitted the resident on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-05-08 · tag F0554 — isolated
    Allow residents to self-administer drugs if determined clinically appropriate.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to perform a medication self-administration assessment for one of three sampled residents (Resident 15) reviewed under the Accidents care area when Resident 15 kept oxymetazoline HCl nasal spray (a medication to treat congestion in the nasal passage) at the bed side for self-administration. This failure had the potential to result in violating Resident 15's right to self-administer medications and had the potential for the resident to experience adverse effects (an undesired effect of a drug or other type of treatment) from the self-administered medication. Cross-reference F689. Findings: During a review of Resident 15's Face Sheet (FS), the FS indicated the facility admitted the resident on 1/22/2026 and most recently admitted the resident on 2/20/2026 with diagnoses that included heart failure (a condition in which the heart cannot pump enough blood to meet the body's needs), depression (a mood disorder that causes a persistent feeling of sadness and loss of interest and can interfere with one's daily…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
Show the remaining 72 citations
  • Potential for harm · Dcited before2026-05-08 · tag F0578 — failed to honor advance directives / code status — isolated
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure resident's medical records were updated to show documented evidence that formulation of an advanced directive (a legal document indicating resident preference on end-of-life treatment decisions) was discussed for one (1) of 1 sampled resident (Resident 21) reviewed under the advance directive care area. This deficient practice violated the resident`s rights and/or the resident`s representative`s right to be fully informed of the option to formulate an AD and had the potential to delay emergency treatment or the potential to force emergency, life-sustaining procedures against the resident's personal preferences. Findings: During a review of Resident 21's admission Record, the admission Record indicated the facility admitted the resident on 12/26/2025, with diagnoses including chronic obstructive pulmonary disease (COPD-a chronic lung disease causing difficulty in breathing), dementia (a progressive state of decline in mental abilities), and anxiety disorder (a mental health condition where excessive fear and worry…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-05-08 · tag F0604 — failed to not use physical restraints improperly — isolated
    Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure resident was treated with respect and dignity including the right to be free from physical restraints (any manual method, physical or mechanical device, material or equipment that is attached or adjacent to the resident's body that he or she cannot easily remove that restricts freedom of movement or normal access to one's body) for one of three sampled residents (Resident 64) reviewed for physical restraints by failing to ensure that Resident 64 did not have two pillows tucked on both sides under the fitted sheet. This deficient practice had the potential to result in the restriction of resident's freedom of movement, a decline in physical functioning, psychosocial harm, physical harm from entrapment (a state in which a person is trapped by the bed rail in a position that they cannot move from), and death of residents. Findings: During a review of Resident 64's admission Record (AR), the AR indicated the facility origionally…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-05-08 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to develop and implement a comprehensive person-centered care plan (a tool that ensures residents receive personalized, comprehensive, and goal-oriented care in a nursing home setting) for one of two sampled residents reviewed for respiratory care by failing to implement a care plan on the use of Bilevel Positive Airway Pressure (BIPAP - a non-invasive device used to help people breathe more easily, typically while sleeping or in a hospital setting) when the physician order was not followed to rinse and air dry after each use. This deficient practice had the potential to result in a delay of nursing care for Resident 8. Findings: During a review of Resident 8's Face Sheet (FS), the FS indicated that the facility originally admitted the resident on 4/30/2024 and readmitted on [DATE] with diagnoses including chronic obstructive pulmonary disease (COPD-a chronic lung disease causing difficulty in breathing), obstructive sleep apnea (a disorder…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-05-08 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to revise a comprehensive care plan for one of three sampled residents (Resident 49) reviewed for pressure ulcers/injuries (localized damage to the skin and/or underlying tissue usually over a bony prominence) when the facility failed to revise Resident 49's care plan to reflect the physician's order to offload (relieve pressure) Resident 49's left foot for a stage one (1) pressure ulcer/injury (intact skin with a localized area of redness and/or changes in sensation, temperature, or firmness). This failure resulted in the lack of an individualized plan of care for Resident 49. Cross-reference F686.Findings: During a review of Resident 49's admission Record, the admission Record indicated that Resident 49 was originally admitted on [DATE] and was readmitted on [DATE] with a diagnoses of metabolic encephalopathy (brain dysfunction due to chemical imbalances, or infection); right-sided hemiplegia (total paralysis of the arm, leg, and trunk on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-05-08 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to prevent worsening of a pressure ulcer/injury stage 1 (intact skin with a localized area of redness and/or changes in sensation, temperature, or firmness) when one of three sampled residents (Resident 49) did not have a pillow under the left foot, per the physician's order. This failure had the potential to result in worsening of Resident 49's pressure ulcer. Cross-reference F657. Findings: During a review of Resident 49's admission record, the admission record indicated that the facility originally admitted Resident 49 on 11/05/2019 and was readmitted on [DATE] for metabolic encephalopathy (brain dysfunction due to chemical imbalances, or infection), right-sided hemiplegia (total paralysis of the arm, leg, and trunk on the same side of the body), and dysarthria (slurred speech) following a cerebral infarction (brain injury). During a review of Resident 49's Minimum Data Set (MDS- a resident assessment tool), the MDS indicated that the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-05-08 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure residents received adequate supervision to prevent accidents by failing to: 1. Ensure oxymetazoline HCl nasal spray (a medication to treat congestion in the nasal passage) was not left unattended and readily available for self-administration in a resident's shared room for one of three sampled residents (Resident 15). This failure had the potential to result in residents obtaining medication without staff knowledge resulting in unsupervised self-administration and accidental ingestion causing harm to residents. 2. Ensure the right side floor mat was in place while the resident was in bed and left unattended for one of three sampled residents (Resident 10). This failure had the potential to result in Resident 10 being at risk for increased chances of incurring injury from falls resulting in fractures (a break or crack in a bone), hospitalization, and death. Cross-reference F554. Findings: a. During a review of Resident 15's Face…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-05-08 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure residents who were incontinent of bladder received services and assistance for one of one sampled resident (Resident 28) reviewed for urinary tract infection (UTI, a common infection that occurs when bacteria enters and multiplies in the urinary system, which includes the kidneys, bladder, and urethra) by failing to ensure the urinary catheter tubing did not have a dependent loop while hanging on the side of the bed. This deficient practice had the potential for Resident 28's urine not to flow freely, and which may lead to the development of a UTI. Findings: During a review of Resident 28's admission Record, the admission Record indicated the facility admitted the resident on 12/22/2025 with diagnoses including obstructive and reflux uropathy (a condition where urine cannot drain properly due to a blockage causing the urine to back up into the kidneys), lack of coordination, and generalized muscle weakness. During a review of Resident 28's History and Physical (H&P), dated 12/23/2025, the H&P indicated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-05-08 · tag F0693 — failed to provide proper feeding-tube care — isolated
    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure residents receiving enteral feeding (EF - also known as tube feeding, a method of supplying nutrients directly into the stomach) received appropriate care and services to prevent complications of enteral feeding for one (1) of 1 sampled resident (Resident 73) reviewed for tube feeding when the water flush bag was not changed according to the manufacturer's recommendations.This deficient practice had the potential to result in altered nutritional status such as dehydration (when the body uses or loses more fluid than it takes in), malnutrition (a serious condition that happens when your diet does not contain the right amount of nutrients), and complications associated with enteral feeding such as gastrointestinal (GI - relating to stomach and intestines) problems such as abdominal pain and diarrhea.Findings: During a review of Resident 73's admission Record (front page of the chart that contains a summary of basic information about the resident), the admission Record indicated the facility originally…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-05-08 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure respiratory care provided to residents was consistent with professional standards of practice for two of two sampled residents (Resident 8 and 43) reviewed for respiratory care by failing to: 1. Follow the physician order to rinse and air-dry Resident 8's Bilevel Positive Airway Pressure (BIPAP, a non-invasive device used to help people breathe more easily, typically while sleeping or in a hospital setting) after each use. 2. Ensure Resident 43's oxygen (O2) via nasal cannula (NC - a simple, two-pronged device that delivers extra oxygen to the nose) tubing was not touching the floor. These deficient practices had the potential for the residents to develop complications such as shortness of breath and respiratory infections. Cross-reference F656. Findings: a. During a review of Resident 8's Face Sheet (FS), the FS indicated that the facility originally admitted the resident on 4/30/2024, and readmitted on [DATE], with diagnoses…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-05-08 · tag F0759 — failed to keep medication error rate low — isolated
    Ensure medication error rates are not 5 percent or greater.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure that its medication error rate was less than five (5) percent (%) due to seven (7) errors observed out of 29 total opportunities (error rate of 24.14 %) for one of five sampled residents (Resident 23) observed during the Medication Administration Task. The medication errors occurred when Licensed Vocational Nurse (LVN) 3 crushed (pressing very hard so that the shape is destroyed and forms a soft powder) and administered seven crushed medications to Resident 23 without a physician's order on 5/6/2026 during the 9 a.m. routine medication pass (a structured process of administering medications to ensure residents receive medications safely, accurately, and timely). These failures had the potential to result in Resident 23 experiencing adverse effects (unwanted, uncomfortable, or dangerous effects that a medication may have) and the potential to result in a negative impact to Resident 23's health and well-being. Cross-reference F755. Findings: During a review of Resident 23's Face Sheet (FS - admission…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-05-08 · tag F0806 — failed to honor food preferences — isolated
    Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure the resident's food preference was honored for one (1) out of five (5) sampled residents (Resident 43) reviewed during dining observation task by failing to ensure Resident 43 was provided food that accommodated the resident's preferences when the resident was not served ice cream as indicated in the meal ticket. This deficient practice placed Resident 43 at risk for decreased food intake which could potentially result in weight loss. Findings: During a review of Resident 43's admission Record (AR - front page of the chart that contains a summary of basic information about the resident), the AR indicated the facility originally admitted Resident 43 on 8/21/2025 and readmitted in the facility on 4/23/2026 with diagnoses including dysphagia (difficulty swallowing), adult failure to thrive (a decline caused by chronic diseases and functional impairments which, can cause weight loss, decreased appetite, poor nutrition, and inactivity) and dementia (a progressive state of decline in mental abilities).…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-05-08 · tag F0812 — failed to store, cook, and serve food safely — isolated
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure safe and sanitary food storage and food preparation practices in the kitchen by failing to discard one (1) yellow bell pepper with white and gray discoloration inside a green tray. This deficient practice had the potential to result in harmful bacterial growth and cross-contamination (transfer of harmful bacteria from one place to another) that could lead to foodborne illness (a disease caused by consuming food or drinks that are contaminated by germs or chemicals) in 90 out of 92 medically compromised residents who received food from the kitchen. Findings: During a tour of the walk-in refrigerator on 5/4/2026 at 8 a.m. with the Dietary Supervisor (DS), observed inside the walk-in refrigerator 1 yellow bell pepper with gray and white discoloration. During a concurrent observation and interview on 5/4/2026 at 8:05 a.m., the DS stated that vegetables and other food items are checked regularly. The DS stated that the yellow bell pepper had been in the green tray and should have been discarded. The DS…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-05-08 · tag F0849 — isolated
    Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure necessary care was provided consistently for a resident who was receiving hospice service (a program designed to provide a caring environment for meeting the physical and emotional needs of the terminally ill) for one of one sampled resident (Resident 52) reviewed under hospice care area by failing to: 1. Ensure Resident 52's hospice plan of care was followed for hospice aide visit once a week when the hospice aide (HA) did not visit on 2/13/2026 and 2/20/2026. 2. Ensure Resident 52's Registered Nurse (RN) Visit Note did not indicate that a hospice aide evaluation was completed on 2/13/2026. These deficient practices had the potential to negatively affect Resident 52's physical comfort, psychosocial well-being, and had the potential to result in a delay or lack of necessary care and services. Findings: During a review of Resident 52's Face Sheet (FS), the FS indicated that the facility admitted the resident on 9/25/2025 with diagnoses including dementia (a progressive state of decline in mental…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-05-08 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to maintain an infection prevention and control program designed to provide a safe, sanitary, and comfortable environment and to help prevent the development and transmission of communicable diseases and infections for one (1) of 1 sampled resident (Resident 89) reviewed under infection control care area by: 1. Failing to ensure there was a physician's order for the Enhanced Barrier Precaution (EBP - an infection control intervention designed to reduce transmission of multidrug-resistant organisms [MDRO - microorganisms, mainly bacteria, that are resistant to one or more classes of antibiotics (medication used to treat bacterial infections)] that uses targeted gown and glove use during high contact resident care activities) due to presence of wound on the left foot. 2. Failing to ensure the EBP sign was posted by the door outside the resident's room. These deficient practices had the potential to spread infections and illnesses to residents, visitors, and staff. Findings: During a review of Resident 89's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-05-14 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure code pink (the facility's code to call when a resident is missing) was called immediately when one of three sampled residents (Resident 1) was missing per facility's undated policy and procedure titled, Missing Resident,. This deficient practice resulted in Resident 1 missing medications placing Resident 1 at risk for potential harm. Findings: During a review of Resident 1's admission Record, the admission Record indicated Resident 1 was admitted on [DATE] with diagnoses including metabolic encephalopathy (a brain dysfunction resulting from underlying metabolic or systemic issues), muscle weakness, diabetes type 2 (high blood sugar), anemia (lack of blood), duodenal ulcer (a sore that develops on the lining of the intestine), post-traumatic stress disorder (a disorder in which a person has difficulty recovering after experiencing a terrifying event), history of falling, polyneuropathy (nerve damage), and failure to thrive (a gradual decline in…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-02-17 · tag F0658 — failed to meet professional standards of care — pattern
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide care in accordance with professional standards: 1. For one of one sampled resident (Resident 32) reviewed for insulin (a hormone that lowers the level of glucose [a type of sugar] in the blood) by failing to rotate (a method to ensure repeated injections are not administered in the same area) subcutaneous (beneath the skin) the insulin administration sites. This deficient practice had the potential for adverse effect (unwanted, unintended result) of same site subcutaneous administration of insulin such as excessive bruising, lipodystrophy (abnormal distribution of fat) and cutaneous amyloidosis (is a condition in which clumps of abnormal proteins called amyloids build up in the skin). 2. For one of one sampled resident (Resident 2) reviewed for anticoagulant (commonly called blood thinner, that increase the time it takes for blood to clot) by failing to ensure there was monitoring in place for signs and symptoms of bleeding for the use of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-02-17 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — pattern
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure five of six sampled residents (Resident 23, Resident 92, Resident 95, Resident 297, and Resident 32) reviewed for accident care area were free of accidents when: 1. Resident 23's pathway to the bathroom (restroom/toilet) was obstructed with his roommate's wheelchair. This deficient practice had the potential for Resident 23 to fall while waiting to get into the bathroom. 2. Resident 92's acetaminophen (pain medication) two tablets and enoxaparin (treats and prevents blood clots) were left on top of the medication cart unattended and out of the sight of Licensed Vocational Nurse 4 (LVN 4). This deficient practice had the potential for Resident 92's medications to be taken by another resident or other person. 3. The facility failed to accurately document Resident 95's Fall Risk Assessment after Resident 95 had a fall. This deficient practice had the potential for Resident 95 to have inaccurate assessment of fall that can affect…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-02-17 · tag F0755 — failed to provide safe pharmacy services — pattern
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide pharmaceutical services (including procedures that assure the accurate acquiring, receiving, dispensing, and administering of all drugs and biologicals) for five of nine sampled residents (Residents 25, 32, 41, 58, and 2) by failing: 1. To ensure Resident 25's Trelegy (a medication used to treat chronic obstructive pulmonary disease [COPD-a chronic lung disease causing difficulty in breathing] and asthma [a chronic lung disease that makes breathing difficult in adult]) and two over-the-counter multidose medications were labeled with dates the medications were opened for two of four medication carts reviewed. 2. To ensure Resident 32's physician order was followed. On 2/16/2025 at 7:43 a.m., LVN 1 administered Norco (medication used to treat pain) to Resident 32 with a pain level of zero. 3. To accurately document Resident 41's Medication Count Sheet for clonazepam (a medication that treats seizures and can also treat a panic…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-02-17 · tag F0760 — failed to prevent significant medication errors — pattern
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure residents were free of any significant medication errors (means the observed or identified preparation or administration of medications or biologicals which is not in accordance with the prescriber's order, manufacturer's specifications, and accepted professional standards): 1. For one of one sampled resident (Resident 32) reviewed for insulin (a hormone that lowers the level of glucose [a type of sugar] in the blood) by failing to rotate (a method to ensure repeated injections are not administered in the same area) subcutaneous (beneath the skin) the insulin administration sites. This deficient practice had the potential for adverse effect (unwanted, unintended result) of same site subcutaneous administration of insulin such as excessive bruising, lipodystrophy (abnormal distribution of fat) and cutaneous amyloidosis (is a condition in which clumps of abnormal proteins called amyloids build up in the skin). 2. For one of one sampled resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-02-17 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure safe and sanitary food storage and food preparation practices in the kitchen when: 1. Temperatures were not checked on 2/13, 2/14 and 2/15 for the dry storage room. 2. The following food items were not discarded: - Corn flakes with use by date of 2/8/25 - Breadcrumbs with use by date of 1/10/25 - Beans with use by date of 2/10/25 - [NAME] cheese with use by date of 2/14/25 3. Food items were not properly labeled with either missing received date, open date and/or use by date for: - Lentils - Lays chips - Soy sauce These deficient practices had the potential to result in harmful bacterial growth and cross contamination (transfer of harmful bacteria from one place to another) that could lead to foodborne illness (a disease caused by consuming food or drinks that are contaminated by germs or chemicals) in medically compromised residents who received food from the kitchen. Findings: During an initial observation tour of the kitchen on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-02-17 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to implement infection control measures by failing to ensure: 1. Prostat (supplement for dietary management of wounds and other conditions requiring increased protein) bottle was kept in a clean and in sanitary condition before and after use for two of four sampled medication carts (Medication Carts 1 and 4). 2. The Maintenance Director (MS) and the Infection Preventionist (IP) were able to identify signs of legionella (a severe form of pneumonia - lung inflammation usually caused by infection) as indicated in the legionella water management program. These deficient practices had the potential to result in unidentified cases of legionella and the spread of infection in the facility as well as prostat bottle contamination (the process of making something dirty). Findings: 1. During a concurrent medication administration observation and interview, on 2/15/2025, at 9:11 a.m., with Licensed Vocational Nurse (LVN) 5, outside of Resident 12's room LVN 5 pulled a Prostat bottle from the bottom fourth (4th) drawer of Medication Cart…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-02-17 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to provide care in a manner that maintained or enhance a resident's dignity and respect in full recognition of their individuality for one (1) of 1 sampled resident (Resident 13) reviewed for dignity when Certified Nursing Assistant 5 (CNA 5) failed to provide privacy while providing care to Resident 13. This deficient practice had the potential to affect the resident's self-esteem and self-worth. Findings: During a review of Resident 13's admission Record, the admission Record indicated the facility originally admitted the resident on 11/11/2024 and readmitted the resident on 11/112024 with diagnoses including dementia (a progressive state of decline in mental abilities), abnormalities of gait and mobility, and generalized muscle weakness. During a review of Resident 13's History and Physical (H&P), dated 11/11/2024, the H&P indicated Resident 13 can make his needs known but cannot make decisions. During a review of Resident 13's Minimum Data Set (MDS, a resident assessment tool), dated 11/13/2024, the MDS…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-02-17 · tag F0552 — isolated
    Ensure that residents are fully informed and understand their health status, care and treatments.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to obtain written verification of informed consent (voluntary agreement to accept treatment and/or procedures after receiving education regarding the risks, benefits, and alternatives offered) for two of five sampled residents (Resident 32 and 76), or resident representative by failing to: 1. Ensure Resident 32's choice to consent (give permission) or not to consent for the use of bupropion (medication used to treat depression [a common mental health condition characterized by persistent feelings of sadness, hopelessness, and loss of interest in activities once enjoyed]) was documented in the informed consent. 2. Ensure Resident 76's choice to consent or not to consent for the use of venlafaxine (medication used to treat depression) was documented in the informed consent. These deficient practices violated the residents' and responsible representatives' rights to make an informed decision. Findings: a. During a record review of Resident 32's admission…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-02-17 · tag F0558 — failed to accommodate residents' needs and preferences — isolated
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide reasonable accommodation of resident needs and preferences by failing to ensure the call light (an alerting device for nurses or other nursing personnel to assist a patient when in need) was within reach for two (2) of three (3) sampled residents (Residents 1 and 77) reviewed under the Environment task. This deficient practice had the potential to result in the delay of care and services and possible injury to residents when they are unable to call for assistance. Findings: a. During a review of Resident 1's admission Record, the admission Record indicated the facility originally admitted the resident on 11/14/2014 and readmitted the resident on 10/10/2024 with diagnoses including dementia (a progressive state of decline in mental abilities), abnormalities of gait and mobility, and generalized muscle weakness. During a review of Resident 1's History and Physical (H&P) dated 11/4/2024, the H&P indicated Resident 1 can understand…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-02-17 · tag F0578 — failed to honor advance directives / code status — isolated
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY b. During a review of Resident 84's admission Record, the admission Record indicated the facility admitted Resident 84 on 11/30/2024 and readmitted the resident on 12/23/2024 with diagnoses including hemiplegia (total paralysis of the arm, leg, and trunk on the same side of the body) and hemiparesis (partial paralysis or weakness on one side of the body) following a cerebral infarction (a medical condition that occurs when the blood flow to the brain is disrupted due to issues with the arteries that supply it) affecting the right dominant side, encephalopathy (brain damage or disease that affects the brain's structure or function), and aphasia (a language disorder that makes it difficult to communicate). The admission Record indicated Resident 84 had a Resident Representative. During a review of Resident 84's History of Present Illness (H&P- a medical examination that involves a doctor taking a patient's medical history, performing a physical exam, and documenting their findings), dated 12/24/24, indicated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-02-17 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to follow its policy and procedure (P&P) titled, Change in a Resident's Condition or Status (COC), for one of two sampled residents (Resident 50) by not promptly informing Resident 50's resident representative when on 1/23/2025 Resident 50 had a laboratory result of low iron level (a condition where your body has too few iron stores). This deficient practice resulted to violation of Resident 50 or the resident representative's right to be notified. Findings: During a review of Resident 50's admission Record, the admission Record indicated the facility admitted Resident 50 on 1/10/2025 with diagnoses including hemiplegia (total paralysis of the arm, leg, and trunk on the same side of the body) and hemiparesis (partial paralysis or weakness on one side of the body) following a cerebral infarction (a medical condition that occurs when the blood flow to the brain is disrupted due to issues with the arteries that supply it) affecting the left dominant side, epilepsy (a chronic brain disorder that causes seizures, which are…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-02-17 · tag F0583 — failed to protect personal privacy — isolated
    Keep residents' personal and medical records private and confidential.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, facility failed to maintain privacy of confidential information when Licensed Vocational Nurse 4 (LVN 4) left the electronic health record (EHR- a digital version of a patient's paper chart) opened, unattended and out of view for one of one sampled resident (Resident 92) during a random observation. This deficient practice violated Resident 92's right to privacy and confidentiality of their medical records. Findings: During a review of Resident 92's admission Record, the admission Record indicated the facility admitted Resident 92 on 1/30/2025 with diagnoses including personal history of transient ischemic attack (TIA- a temporary disruption of blood flow to the brain), essential (primary) hypertension (HTN-high blood pressure), and hyperlipidemia (high levels of fat, or lipids, in the blood). During a review of Resident 92's Minimum Data Set (MDS - a resident assessment tool) dated 2/3/2025, the MDS indicated Resident 92 had the ability to understand and be understood. During an observation on 2/15/2025 at 10:02 a.m. observed LVN…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-02-17 · tag F0584 — failed to keep a safe, clean, comfortable home — isolated
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to provide a safe, comfortable, and homelike environment for one (1) of three (3) sampled residents (Resident 32) reviewed under Environmental Task by failing to ensure Resident 32's right floor mat was not torn off on the right lower corner. This deficient practice had the potential to negatively affect the resident's quality of life. Findings: During a review of Resident 32's admission Record, the admission Record indicated the facility originally admitted the resident on 1/24/2025 with diagnoses including muscle wasting and atrophy (loss of muscle mass and strength), dementia (a progressive state of decline in mental abilities), and generalized muscle weakness. During a review of Resident 32's History and Physical (H&P) dated 10/16/2024, the H&P indicated Resident 32 did not have the capacity to understand and make decisions. During a review of Resident 32's Minimum Data Set (MDS, a resident assessment tool), dated 12/15/2025, the MDS indicated Resident 32 had severely impaired cognition (mental action or…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-02-17 · tag F0604 — failed to not use physical restraints improperly — isolated
    Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure residents were treated with respect and dignity including the right to be free from physical restraints (any manual method, physical or mechanical device, material or equipment that is attached or adjacent to the resident's body that he or she cannot easily remove that restricts freedom of movement or normal access to one's body) for one of one sampled resident (Resident 20) reviewed for physical restraints care area by failing to ensure Resident 20 had an informed consent (voluntary agreement to accept treatment and/or procedures after receiving education regarding the risks, benefits, and alternatives offered), a restraint assessment, and a care plan for restraint bed placed against the wall. These deficient practices had the potential to result in the restriction of resident's freedom of movement, a decline in physical functioning, psychosocial harm, and physical harm from entrapment (a state in which a person is trapped by the bed rail in a position that they cannot move from). Findings: During a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-02-17 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility: 1. Failed develop a comprehensive person-centered care plan (CP-a document outlining a detailed approach to care customized to an individual resident's needs) timely for one of one sampled resident (Resident 2) reviewed for anticoagulant (blood thinner - prevents blood clots or keep an existing clot from getting worse) when Resident 2's care plan addressing the use of heparin (anticoagulant) was developed 25 days after readmission. 2. Failed to develop a comprehensive person-centered care plan for one of two sampled residents (Resident 50) reviewed for Change of Condition (COC) care area when Resident 50 had a COC of low iron laboratory results (too low may be a sign of anemia [lack of oxygen-rich blood which can cause fatigue, weakness, and dizziness]) on 1/23/2025. These deficient practices had the potential for a delay in providing the necessary care and treatments to Residents 2 and 50. Findings: a. During a review of Resident 2's admission Record, the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-02-17 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to revise the comprehensive care plan for one of five sampled residents (Resident 32) reviewed for unnecessary medications by failing: 1. To revise (update) Resident 32's care plan on the use of bupropion (medication used to treat depression [a common mental health condition characterized by persistent feelings of sadness, hopelessness, and loss of interest in activities once enjoyed]) after the physician increased the dose of the medication on 12/19/2024. 2. To ensure care plans reflect the updated interventions provided to Resident 32. These deficient practices had the potential for delayed provision of necessary care and services. Findings: During a record review of Resident 32's admission Record, the admission Record indicated the facility admitted Resident 32 on 5/17/2021, with diagnoses that included including type two (2) diabetes mellitus (DM 2 - a disorder characterized by difficulty in blood sugar control and poor wound healing), metabolic encephalopathy (a condition where the brain does not function properly due to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-02-17 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure one of two sampled residents (Resident 67) reviewed for nutrition care area was provided with the care and services to maintain good nutrition by failing to provide Resident 67 with assistance with all meals as the physician has ordered. This deficient practice had the potential for Resident 67 to lose weight and/or be malnourished (not getting enough of the right nutrients from food). Findings: During a review of Resident 67's admission Record, the admission Record indicated the facility admitted Resident 67 on 3/22/2024 and readmitted the resident on 12/6/2024 with diagnoses including hemiplegia (total paralysis of the arm, leg, and trunk on the same side of the body) and hemiparesis (partial paralysis or weakness on one side of the body) following a cerebral infarction (a medical condition that occurs when the blood flow to the brain is disrupted due to issues with the arteries that supply it) affecting the left dominant side,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-02-17 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure that one of two residents (Resident 50) reviewed for Change of Condition (COC) care area received treatment and care in accordance with professional standards of practice when a Situational, Background, Assessment, and Recommendation (SBAR-a structured way to share information between people, especially in healthcare setting) was not created for Resident 50 when the resident had a COC of low iron laboratory results (too low may be a sign of anemia [lack of oxygen-rich blood which can cause fatigue, weakness, and dizziness]) on 1/23/2025. This deficient practice had the potential for Resident 50 to go unmonitored for low iron resulting in the potential for fatigue, weakness, and dizziness. Findings: During a review of Resident 50's admission Record, the admission Record indicated the facility admitted Resident 50 on 1/10/2025 with diagnoses including hemiplegia (total paralysis of the arm, leg, and trunk on the same side of the body) and hemiparesis (partial paralysis or weakness on one side of the body) following a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-02-17 · tag F0692 — failed to prevent malnutrition and dehydration — isolated
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide acceptable parameter of nutrition for one of two sampled residents (Resident 67) reviewed under nutrition when: 1. Resident 67's medical doctor (MD) was not informed when the resident ate less than 50% for two consecutive meals on: - 2/10/2025 for lunch and dinner - 2/13/2025 for lunch and dinner - 2/14/2025 refused breakfast and has less than 50% of lunch 2. Resident 67 was not provided assistance with meals on: - 2/15/2025 dinner and - 2/16/2025 breakfast and lunch . These deficient practices had the potential for Resident 67 to lose weight and/or be malnourished (not enough of the right nutrients from food). Findings: During a review of Resident 67's admission Record, the admission Record indicated the facility admitted Resident 67 on 3/22/2024 and readmitted the resident on 12/6/2024 with diagnoses including hemiplegia (total paralysis of the arm, leg, and trunk on the same side of the body) and hemiparesis (partial paralysis…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-02-17 · tag F0740 — failed to provide behavioral / mental-health care — isolated
    Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to provide necessary behavioral health care and services for one of five sampled residents (Resident 78) when the facility failed to conduct a behavioral interdisciplinary team (IDT - a coordinated group of experts from several different fields who work together) meeting on the use of Seroquel (an antipsychotic medication used to treat several kinds of mental health conditions) and escitalopram (medication used to treat depression [a common mental health condition characterized by persistent feelings of sadness, hopelessness, and loss of interest in activities once enjoyed]). This deficient practice had the potential to negatively affect the delivery of services. Findings: During a record review of Resident 78's admission Record, the admission Record indicated the facility admitted Resident 78 on 3/29/2024, with diagnoses that included other toxic encephalopathy (a condition where the brain becomes damaged due to the presence of toxins), unspecified (unconfirmed) dementia (a progressive state of decline in mental abilities)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-02-17 · tag F0756 — failed to review each resident's drug regimen — isolated
    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility: 1. Failed to act upon the recommendations of the consultant pharmacist for one of five sampled residents (Resident 20) reviewed for Unnecessary Medications, Psychotropic (medications capable of affecting the mind, emotions, and behavior) Medications, and Medication Regimen Review (MRR-a thorough evaluation of the medication regimen of a resident, with the goal of promoting positive outcomes and minimizing adverse consequences and potential risks associated with medication) care area by failing to follow-up with Resident 20's physician regarding the consultant pharmacist's MRR recommendation for a thyroid stimulating hormone (TSH- a blood test that measures this hormone) blood draw due to the resident's use of amiodarone (medication used to treat life-threatening heart rhythm problems). This deficient practice had the potential to place Resident 20 at risk for ineffective treatment or adverse effects. 2. Failed to identify and report irregularities in the drug…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-02-17 · tag F0758 — failed to limit and justify psychotropic drugs — isolated
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure informed consent was obtained for one of five sampled residents (Resident 32) when Resident 32's bupropion (medication used to treat depression [a common mental health condition characterized by persistent feelings of sadness, hopelessness, and loss of interest in activities once enjoyed]) dosage was increased. This deficient practice had the potential to place the residents at risk for receiving unnecessary medication. Findings: During a record review of Resident 32's admission Record, the admission Record indicated the facility admitted Resident 32 on 5/17/2021, with diagnoses that included metabolic encephalopathy (a condition where the brain does not function properly due to an underlying metabolic imbalance), generalized muscle weakness and depression. During a record review of Resident 32's History and Physical (H&P - a medical examination that involves a doctor taking a patient's medical history, performing a physical exam, and documenting their findings), dated 10/16/2024, the H&P indicated Resident 32 did…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-02-17 · tag F0759 — failed to keep medication error rate low — isolated
    Ensure medication error rates are not 5 percent or greater.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure that its medication error rate was less than five percent (% - unit of measurement) when two medication errors out of 26 total opportunities contributed to an overall medication error rate of 7.69 % affecting two of four residents observed for medication administration (Residents 58 and 2) by: 1. Failing to ensure Licensed Vocational Nurse (LVN) 3 administered Resident 58's potassium chloride (medication used in the management and treatment of hypokalemia [low potassium level in the blood]) with a full glass of water as per physician's order. 2. Failing to ensure LVN 6 clarified Resident 2's heparin (an anticoagulant medication used to prevent and treat blood clots) order before medication administration. These deficient practices had the potential to result in residents experiencing medication adverse effects (unwanted, uncomfortable, or dangerous effects that a medication may have) and medication error. Findings: a. During a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-02-17 · tag F0803 — failed to meet residents' dietary needs — isolated
    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to follow the menu and did not meet nutritional needs of one of three sampled residents (Resident 38) reviewed under the kitchen care area. This deficient practice had the potential to result in decreased food and nutrient intake which may result in unintended (not planned) weight loss. Findings: During a review of Resident 38's admission Record, the admission Record indicated Resident 38 was admitted on [DATE] with diagnoses including muscle weakness (generalized), adult failure to thrive (decline in health that can occur in older people), and essential (primary) hypertension (HTN- high blood pressure). During a review of Resident 38 Care Plan dated 10/5/2024, the Care Plan indicated the resident is at nutritional risk secondary to failure to thrive. Interventions included diet as ordered, provide and honor food preferences. During a review of Resident 38's Order Summary dated 10/10/2024, the Order Summary indicated a physician's order for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-02-17 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review the facility failed to maintain accurate and complete medical records for one of four sampled residents (Resident 20). This deficient practice had the potential to cause confusion in care and the medical records containing inaccurate documentation. Findings: During a record review of Resident 20's admission Record, the admission Record indicated the facility admitted Resident 20 on 8/22/2023, with diagnoses that included metabolic encephalopathy (change in how your brain works due to an underlying condition), diabetes mellitus (DM - a disorder characterized by difficulty in blood sugar control and poor wound healing) and unspecified (unconfirmed) cardiomyopathy (a group of heart muscle diseases that weaken the heart's ability to pump blood effectively throughout the body). During a record review of Resident 20's History and Physical (H&P - a medical examination that involves a doctor taking a patient's medical history, performing a physical exam, and documenting their findings), dated 1/24/2025, the H&P indicated Resident 20 had the capacity to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-02-17 · tag F0849 — isolated
    Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure necessary care was provided consistently for one of one sampled resident (Resident 39) reviewed for hospice services (a program designed to provide a caring environment for meeting the physical and emotional needs of the terminally ill) by failing to ensure there was documented evidence that the resident and/or resident representative was involved during the initial interdisciplinary team (IDT - a team of healthcare professionals from different professional disciplines who work together to manage the physical, psychological, and spiritual needs of the patient) meeting for admission to discuss the hospice plan of care. This deficient practice had the potential to negatively affect Resident 39's physical comfort and psychosocial well-being resulting in the delay or lack of necessary hospice care and services. Findings: During a review of Resident 39's admission Record, the admission Record indicated Resident 39 was originally admitted to the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-02-17 · tag F0881 — failed to use antibiotics responsibly — isolated
    Implement a program that monitors antibiotic use.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure one of five sampled residents (Resident 20) was monitored for the use of vancomycin (medication used to treat infection). This deficient practice had the potential to result in Resident 20's unidentified side effects (an unwanted or unexpected result of a drug) of vancomycin use. Findings: During a record review of Resident 20's admission Record, the admission Record indicated the facility admitted Resident 20 on 8/22/2023, with diagnoses that included metabolic encephalopathy (change in how your brain works due to an underlying condition), pneumonia (lung infection) and unspecified (unconfirmed) cardiomyopathy (a group of heart muscle diseases that weaken the heart's ability to pump blood effectively throughout the body). During a record review of Resident 20's History and Physical (H&P-a medical examination that involves a doctor taking a patient's medical history, performing a physical exam, and documenting their findings) dated 1/24/2025, the H&P indicated Resident 20 had the capacity to understand and make…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-02-17 · tag F0908 — failed to keep essential equipment working — isolated
    Keep all essential equipment working safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to maintain mechanical, electrical, and patient care equipment in safe operating condition for one (1) of three (3) sampled residents (Resident 32) reviewed under the Environmental Task when Resident 32's bed controller (device used to change the height and angle of the bed) cable was observed with chipped part at the base with the crews exposed. This deficient practice had the potential to place Resident 32 at risk for injury. Findings: During a review of Resident 32's admission Record, the admission Record indicated the facility originally admitted the resident on 1/24/2025 with diagnoses including muscle wasting and atrophy (loss of muscle mass and strength), dementia (a progressive state of decline in mental abilities), and generalized muscle weakness. During a review of Resident 32's History and Physical (H&P) dated 10/16/2024, the H&P indicated Resident 32 did not have the capacity to understand and make decisions. During a review of Resident 32's Minimum Data Set (MDS, a resident assessment tool), dated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-01-09 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to report allegation of staff-to-resident abuse within two hours to the State Survey Agency (SSA) and the Ombudsman (an advocate for residents of nursing homes, board and care centers, and assisted living facilities), as per its policies on abuse for one of three sampled residents (Resident 1). This deficient practice had the potential to place Resident 1 at risk for further abuse. Findings: During a record review of Resident 1's admission Record, the admission Record indicated the facility admitted Resident 1 on 5/18/2021, with diagnoses that included unspecified (unconfirmed) atrial fibrillation (irregular heartbeat), essential hypertension (a type of high blood pressure that develops gradually and has no clear cause) and Alzheimer's disease (a disease characterized by a progressive decline in mental abilities). During a record review of Resident 1's History and Physical (H&P), dated 5/26/2024, the H&P indicated Resident 1 did not have the capacity to understand and make decisions. During a record review of Resident 1's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-01-09 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to provide pharmaceutical services (including procedures that assure the accurate acquiring, receiving, dispensing, and administering of all drugs and biologicals) for one of three sampled residents (Resident 1) by not following the physician's orders. This deficient practice had the potential to result in Resident 1 receiving too much pain medication causing overdose (happens when a toxic amount of a drug, or combination of drugs overwhelms the body). Findings: During a record review of Resident 1's admission Record, the admission Record indicated the facility admitted Resident 1 on 5/18/2021, with diagnoses that included unspecified (unconfirmed) atrial fibrillation (irregular heartbeat), essential hypertension (a type of high blood pressure that develops gradually and has no clear cause) and Alzheimer's disease (a disease characterized by a progressive decline in mental abilities). During a record review of Resident 1's History and Physical (H&P), dated 5/26/2024, the H&P indicated Resident 1 did not have the capacity to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-11-14 · tag F0558 — failed to accommodate residents' needs and preferences — isolated
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure the residents received services with reasonable accommodation of the resident needs for two of three sampled residents (Residents 2 and Resident 3). Resident 2 and Resident 3, who were at risk for falls, did not have the call light (an alerting device for residents to call for assistance) within the resident ' s reach. This deficient practice had the potential for not meeting Residents 2 and 3's needs for assistance. Findings: During a record review of Resident 3 ' s admission Record, the admission Record indicated the facility admitted the resident on 7/10/2024 with diagnoses including metabolic encephalopathy (an alteration in consciousness due to brain dysfunction), essential hypertension (an abnormally high blood pressure that was not a result of a medical condition), type 2 diabetes mellitus (a chronic condition that affects the way the body processes blood sugar [glucose]). During a record review of Resident 3 ' s Minimum…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-11-14 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure residents receive the necessary care based on the assessed individual needs to prevent accidents and minimize injuries for one of the three sampled residents (Resident 1) by failing to: 1. Provide Resident 1 with fall mats (a soft, cushioned pad placed on the floor, designed to help absorb the impact of a fall and minimize injuries) on both sides of the resident ' s bed. 2. Ensure Resident 1 ' s risk for falls was communicated to the facility staff. The list of fall risk residents on the huddle report (a short meeting held to allow everyone on the team to know specific important information about patients) documents was inconsistent. This deficient practice had the potential to cause falls with injury or harm to Resident 1 and other residents. Findings: During a record review of Resident 1 ' s admission Record, the admission Record indicated the facility admitted the resident on 9/14/2024 with diagnoses including chronic obstructive pulmonary disease (COPD - a lung disease characterized by long term…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-11-04 · tag F0573 — isolated
    Let each resident or the resident's legal representative access or purchase copies of all the resident's records.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to provide the requested medical records for one of three sampled residents (Resident 1) when a request for medical records was received on 10/24/2024. This deficient practice resulted to Resident 1's right to obtain a copy of the medical records to be violated. Findings: During a review of Resident 1's Face sheet (front page of the chart that contains a summary of basic information about the resident), the Face sheet indicated the facility admitted the resident on 2/29/2024, with diagnoses that included heart failure (long-term condition that occurs when the heart can't pump enough blood to meet the body's needs). During a review of Resident 1's Minimum Data Set (MDS, a standardized assessment and care screening tool), dated 6/6/2024, indicated the resident had severe cognitive (relating to thinking or reasoning) impairment (loss of function). During an interview and record review on 11/4/2024 at 10:34 a.m., the Medical Records Director (MDR) stated the request for copies of Resident 1's medical records was received on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-10-17 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure residents were treated with respect and dignity in a manner that promotes maintenance or enhancement of their quality of life for one of three sampled residents (Resident 1) when the transportation attendant stated to Resident 1 You shut up! This deficient practice had the potential to result in emotional distress and loss of dignity for Resident 1. Findings: During a record review of Resident 1 ' s admission Record, the admission Record indicated the facility admitted the resident on 3/26/2024 with diagnoses of end stage renal disease (irreversible kidney failure), dependence on renal dialysis (a treatment to cleanse the blood of wastes and extra fluids artificially through a machine when the kidney(s) have failed), generalized muscle weakness, and abnormalities of gait and mobility (the pattern of movement a person uses when walking or running, and how well they can move). During a record review of Resident 1 ' s Minimum Data Set (MDS, a federally mandated resident assessment tool) dated 9/30/2024, the MDS…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-08-19 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to develop and implement a care plan a person-centered care plan with measurable objectives and timeframes to one out of three sampled residents (Resident 1) by failing to develop a care plan that addressed Resident 4's non compliance with the diet ordered by the physician. Resident 1 was ordering and buying food outside of the facility. This deficient practice had the potential to negatively impact Resident 4's over all health. Findings: During a record review of Resident 1 ' s admission Record, it indicated the facility admitted Resident 1 on 5/20/2024, with diagnoses that included unspecified (unconfirmed) sepsis (a serious condition in which the body responds improperly to an infection), generalized muscle weakness and right ankle and foot Charcot ' s joint (a rare complication that happens when diabetes [uncontrolled elevated blood sugar] damages nerves in your lower legs and feet). During a record review of Resident 1 ' s History and Physical (H&P), dated 5/20/2024, the H&P indicated Resident 1 had the capacity to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-08-19 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure one of three sampled residents (Resident 1) had a physician ' s order for out on pass (leave the facility for a period of time and then come back to continue their treatment. Out on pass is requested by the patients or residents and signed by the treating team. It is granted to the patient after clinical assessment) before Resident 1 was allowed to go out of the facility unsupervised. This deficient practice had the potential to place Resident 1 at risk for injuries resulting from accidents. Findings: During a record review of Resident 1 ' s admission Record, it indicated the facility admitted Resident 1 on 5/20/2024, with diagnoses that included unspecified (unconfirmed) sepsis (a serious condition in which the body responds improperly to an infection), generalized muscle weakness and right ankle and foot Charcot ' s joint (a rare complication that happens when diabetes [uncontrolled elevated blood sugar] damages nerves in your lower legs and feet). During a record review of Resident 1 ' s History and Physical…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-08-19 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to implement infection control measures for one of three sampled residents (Resident 3) by failing to ensure Transporter 2 wore facemask while picking up Resident 3 for an appointment on 8/19/2024, when the facility had one staff who tested positive Coronavirus Disease 2019 (COVID-19, highly contagious respiratory disease is thought to spread from person to person through droplets released when an infected person coughs, sneezes or talks) on 8/17/2024. This deficient practice had the potential for spread COVID-19 among residents and staff. Findings: During a record review of Resident 3 ' s admission Record, it indicated the facility admitted Resident 3 on 3/29/2024 with diagnoses that included other toxic encephalopathy (indicate brain dysfunction caused by toxic exposure), diabetes mellitus (uncontrolled elevated blood sugar) and unspecified (unconfirmed) dementia (the loss of cognitive functioning, thinking, remembering, and reasoning to such an extent that it interferes with a person's daily life and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-05-30 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide necessary respiratory care and services for two of four sampled residents (Resident 2 and Resident 3) by failing to: 1. Ensure Resident 2 and Resident 3's oxygen tubings were dated when it was changed. 2. Ensure Resident 2's oxygen tubing was free from kinks. These deficient practices had the potential for the residents to receive less oxygen needed in the body and develop respiratory diseases or infections. Findings: a. A review of Resident 2's admission Record indicated the facility admitted the resident on 4/4/2024 with diagnoses that included interstitial pulmonary disease (a large group of diseases that cause scarring of the lungs), dementia (impaired ability to remember, think, or make decisions that interferes with doing everyday activities), and essential hypertension (an abnormally high blood pressure that was not a result of a medical condition). A review of Resident 2's Minimum Data Set (MDS - a standardized assessment…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-03-08 · tag F0678 — failed to provide CPR when needed — pattern
    Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to implement their policy and procedure on cardiopulmonary resuscitation (CPR, an emergency procedure used to restart a person's heartbeat and breathing after one or both have stopped) by failing to maintain American Red Cross (an organization led by volunteers that provide relief to victims of disasters and help people prevent, prepare for and respond to emergencies) or American Heart Association (AHA, a non-profit organization that aims to reduce disability and death from cardiovascular diseases and stroke) CPR certification for three of five sampled employees (Registered Nurse 1 [RN 1], Treatment Nurse 1 [TX 1], and Certified Nursing Assistant [CNA 1]) investigated during review of sufficient and competent nurse staffing task. These deficient practices had the potential of delayed provisions of emergency care for current residents who wishes to have full treatment in a life-threatening situation. Findings: During a concurrent interview and record…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-03-08 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — pattern
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review the facility failed to provide care consistent with professional standards of practice to prevent pressure injury (PI - breakdown of skin integrity due to pressure) for two out of two sampled residents (Residents 22 and 76) investigated under pressure ulcer care area, by: 1. Failing to ensure Resident 22's low air loss mattress (LALM - mattress designed to distribute the patient's body weight over a broad surface area and help prevent skin breakdown) was set according to the manufacturer's guideline. 2. Failing to ensure there was documented evidence that a Situational-Background-Assessment-Recommendation (SBAR - (SBAR, communication form between members of the health care team caring for a resident about his/her condition) was done on 11/14/2023 and 11/22/2024 when there was a change in size and/or characteristics in Resident 76's skin breakdown and PI. 3. Failing to identify and address the change in condition when Resident 76's PI measurement increased in size and characteristics. 4. Failing to accurately document Resident 76's PI measurement,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-03-08 · tag F0802 — failed to prepare enough nourishing food — pattern
    Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, interviews, and record review the facility failed to ensure kitchen staff were routinely trained and evaluated for competency (the ability to do something successfully) skills as followed: a. Two (2) of 2 staff were not able to verbalize dishwashing machine temperatures, dishwashing procedures and were not able to follow manufacturer's guidelines for testing dishmachine chlorine solution (used as bleach and disinfectant) concentration with the use of the test strips. b. Two (2) of 2 staff were not following the test strip manufacturer's guidelines when checking the Quaternary Ammonium Compounds (Quats, a group of chemicals used to disinfect surfaces and equipment) sanitizer concentration. These failures had a potential to result to cross-contamination (a transfer of bacteria from one object to another), ineffective dishmachine, and unsanitized food preparation areas that could lead to food borne illness (an illness caused by contaminated food and beverages) in 93 of 98 medically compromised residents who received food and ice from the kitchen. Findings: a.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-03-08 · tag F0803 — failed to meet residents' dietary needs — pattern
    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to follow the menu and did not meet nutritional needs of 41 of 98 residents on Soft Mechanical diet (diet that contains chopped foods that are half an inch or less) and ten (10) of 98 residents on puree diet (diet that contains soft pudding like consistency of food) by: a. Not following standardized recipes for puree green beans, puree pasta and puree bread. b. Not chopping the Italian green beans for Soft Mechanical Diet. This deficient practice had the potential to cause difficulty in eating, chewing, and swallowing to the residents and decrease food intake resulting to weight loss. Findings: a. During an observation of puree beans, puree pasta and puree bread preparation of [NAME] 2 for lunch service on 3/5/2024 at 11:35 a.m., [NAME] 2 poured thickener directly from the container to the puree green beans, puree pasta and puree bread without the use of any measuring tools. During an observation of [NAME] 2 cooking puree bread on 3/5/2024 at 11:53 a.m., [NAME] 2 poured milk to the puree bread without the use of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-03-08 · tag F0804 — failed to serve food at safe, palatable temperature — pattern
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to prepare food by methods that conserved flavor and appearance. This deficient practice had a potential to cause unplanned weight loss, a consequence of poor food intake to 52 of 98 facility residents who are on regular (no diet restrictions) and puree diet (food with smooth pudding like consistency) consistencies, getting food from the kitchen. Findings: A review of Resident 85's admission Record indicated the facility admitted Resident 85 on 12/19/2023 with diagnoses including, but not limited to, type two diabetes mellitus (disease that results in too much sugar in the blood). A review of Resident 85's Minimum Data Set (MDS - a standardized assessment and care screening tool), dated 2/9/2024, indicated Resident 85 was cognitively intact (able to understand and make decisions and was independent with eating. A review of Resident 85's History and Physical (H&P), dated 12/20/2023, indicated Resident 85 had the mental capacity to make decisions. A review of Resident 85's Order Summary Report, dated 12/27/2023,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-03-08 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure safe and sanitary food storage and food preparation practices in the kitchen when: a. Broken sugar container in the dry storage area. b. Dust build-up on the canned foods and oatmeal debris on storage shelves and dirty floors in the dry storage area. c. Two (2) regular penne pasta and wheat penne pasta was not labeled and dated. d. Clean chopping boards and breads were not protected from dirt splash from an open trash container. e. Forty five of 81 resident's trays had tape residues and 9 trays were cracked and chipped. f. Soiled gloves on the chopping board while the cook was preparing chopped salad. g. Domes and dishes were not air-dried before storing. h. [NAME] was wearing gold bracelet and wristwatch. i. Expired chlorine test strips. These failures had the potential to result in harmful bacteria growth and cross contamination that could lead to foodborne illness in 93 of 98 medically compromised residents who received food and ice from the kitchen. Findings: a. During an initial kitchen tour…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-03-08 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to develop a person-centered comprehensive care plan to address the resident's medical and physical needs for one of two sampled residents reviewed under non-pressure skin conditions (Resident 6) when the facility failed to develop a plan of care for Resident 6's scabs (dry, brown crust formed over a cut or broken skin to stop bleeding and protect the tissue underneath) on the head. This deficient practice had the potential for the resident's scabs to be left untreated and placed the resident at risk for infection. Cross-reference F684 Findings: A review of Resident 6's admission Record indicated the facility originally admitted Resident 6 on 3/20/2021 and readmitted the resident on 2/26/2022 with diagnoses including, but not limited to, anemia (condition in which blood does not have enough healthy red blood cells to carry oxygen all through the body) and peripheral vascular disease (the reduced circulation of blood to a body part to other than the brain and heart). A review of Resident 6's Minimum Data Set (MDS…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-03-08 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility's licensed nursing staff failed to provide care in accordance with professional standards by failing to rotate (a method to ensure repeated injections are not administered in the same area) subcutaneous (beneath the skin) administration sites of insulin (a hormone that lowers the level of sugar in the blood) to one out of five sampled residents (Resident 40) investigated during review of unnecessary medications. Cross-reference F760 Findings: A review of Resident 40's admission Record indicated the facility originally admitted Resident 40 on 5/17/2021 and readmitted the resident on 9/30/2023 with diagnoses including, but not limited to, type two diabetes mellitus (a long-term condition in which the body has trouble controlling blood sugar and using it for energy). A review of Resident 40's Minimum Data Set (MDS - a standardized assessment and care screening tool), dated 12/13/2023, indicated Resident 40 had moderately impaired cognition (difficulty understanding and making decisions), required maximal assistance or was dependent on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-03-08 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure residents receive treatment and care in accordance with professional standards of practice for one of two sampled residents reviewed under non-pressure skin conditions (Resident 6) when the facility failed to assess and treat Resident 6's scabs (dry, brown crust formed over a cut or broken skin to stop bleeding and protect the tissue underneath) on the head. This deficient practice had the potential for the resident's scabs to be left untreated and place the resident at risk for infection. Cross-reference F656 Findings: A review of Resident 6's admission Record indicated the facility originally admitted Resident 6 on 3/20/2021 and readmitted the resident on 2/26/2022 with diagnoses including, but not limited to, anemia (condition in which blood does not have enough healthy red blood cells to carry oxygen all through the body) and peripheral vascular disease (the reduced circulation of blood to a body part to other than the brain and heart). A review of Resident 6's Minimum Data Set (MDS - a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-03-08 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to ensure urinary catheter bags (container that connects to a urinary catheter and collects urine) are not touching the floor for one out of one sampled resident (Resident 83) investigated during review of urinary catheters (a tube that is inserted into the bladder, allowing urine to drain) care area. This deficient practice had the increased potential for residents to obtain a ueinary tract infection (UTI, common infections that happen when bacteria infect the urinary tract). Findings: A review of Resident 83's admission Record indicated the facility admitted Resident 83 on 1/23/2024 with diagnoses including, but not limited to, obstructive and reflux uropathy (when urine cannot drain through the urinary tract). A review of Resident 83's Minimum Data Set (MDS - a standardized assessment and care screening tool), dated 2/5/2024, indicated Resident 83 was rarely or never understood, required maximal assistance or was dependent on staff for activities of daily living, such as eating, dressing, and hygiene, and had…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-03-08 · tag F0726 — failed to have competent, trained nursing staff — isolated
    Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview, and record review, the facility failed to ensure two (2) out of 2 Treatment Nurses (TX - licensed nurses responsible for providing primary skin care to residents, with an emphasis on treatment and therapy of skin disorders) (Treatment Nurse 1/TX 1, and Treatment Nurse 2/TX 2) have the specific competency and skills set necessary to care for residents with pressure injuries or wounds investigated under the sufficient and competent nurse staffing task by failing to: 1. Identify and address the change in condition when Resident 76's PI measurement increased in size and had a change in characteristics. 2. Ensure accurate documentation of Resident 76's PI measurement, characteristics, and classification. These deficient practices placed the residents at risk for development and worsening of pressure injuries. Cross Reference to F686 Findings: A review of Resident 76's admission Record indicated the facility admitted the resident on 9/20/2023 and readmitted the resident on 2/29/2024 with diagnoses including heart failure (a long-term condition that happens when the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-03-08 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to accurately account for one dose of a controlled medication (medications with a high potential for abuse) affecting Resident 193 in one of two inspected medication carts (Station 2 Cart 4.) This deficient practice increased the risk of diversion (any use other than that intended by the prescriber) of controlled medications and that Resident 193 could have received too much or too little medication due to lack of documentation possibly resulting in serious health complications requiring hospitalization. Findings: During an observation and concurrent interview of Station 2 Cart 4, on 3/7/24 at 2:05 PM, with the Licensed Vocational Nurse (LVN 4), the following discrepancies were found between the Controlled Drug Record (a log signed by the nurse with the date and time each time a controlled substance is given to a resident) and the medication card (a bubble pack from the dispensing pharmacy labeled with the resident's information that contains the individual doses of the medication): Resident 193's Controlled…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-03-08 · tag F0756 — failed to review each resident's drug regimen — isolated
    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to follow up on the consultant pharmacist's request for an iron panel (a laboratory test showing a resident's blood iron levels) lab draw after resident refusal or notify the physician of resident refusal of the lab draw in one of five sampled residents (Resident 38.) The deficient practices of failing to notify the physician of a resident refusal for lab draw and failing to follow up on the consultant pharmacist's request to obtain lab values increased the risk that Resident 38 could have experience toxicity from too much iron resulting in health complications and a decreased quality of life. Findings: A review of Resident 38's admission Record, dated 3/8/24, indicated he was originally admitted to the facility on [DATE] and most recently readmitted on [DATE] with diagnoses including: anemia (a condition that develops when your blood produces a lower-than-normal amount of healthy red blood cells sometimes caused by an iron deficiency.) A review of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-03-08 · tag F0760 — failed to prevent significant medication errors — isolated
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review the facility failed to ensure residents were free of any significant medication errors by failing to rotate (a method to ensure repeated injections are not administered in the same area) subcutaneous (beneath the skin) administration sites of insulin (a hormone that lowers the level of sugar in the blood) to one out of five sampled residents (Resident 40) investigated under unnecessary medications. The deficient practices had the potential for adverse effect (unwanted, unintended result) of same site subcutaneous administration of insulin such as lipodystrophy (abnormal distribution of fat) and cutaneous amyloidosis (a rare disease that occurs when a protein called amyloid builds up in organs). Cross-reference F658 Findings: A review of Resident 40's admission Record indicated the facility originally admitted Resident 40 on 5/17/2021 and readmitted the resident on 9/30/2023 with diagnoses including, but not limited to, type two diabetes mellitus (a long-term condition in which the body has trouble controlling blood sugar and using it for energy).…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-03-08 · tag F0849 — isolated
    Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to arrange provisions of hospice services (a program designed to provide a caring environment for meeting the physical and emotional needs of the terminally ill) in a consistent manner for one of one sampled resident (Resident 76) investigated during review of hospice services by failing to provide documented evidence that an interdisciplinary team (IDT - a team of healthcare professionals from different professional disciplines who work together to manage the physical, psychological, and spiritual needs of the patient) meeting was held with hospice representatives to discuss Resident 76's hospice plan of care. This deficient practice had the potential to negatively affect the residents' physical comfort and psychosocial well-being and had the potential to result in the delay or lack of necessary hospice care and services. Findings: A review of Resident 76's admission Record indicated the facility admitted the resident on 9/20/2023 and readmitted the resident on 2/29/2024 with diagnoses including heart failure (a long-term…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-08-31 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to maintain a resident ' s dignity for one of three sampled residents (Resident 2) by failing to ensure that resident ' s urinary collection bag was covered with privacy bag. This deficient practice had the potential to affect the self-esteem and self-worth of Resident 2. Findings: A review of Resident 2 ' s admission Record (Face Sheet) indicated the facility admitted the resident on 11/14/2014 and readmitted the resident on 8/28/2023 with diagnoses that included cirrhosis (scarred or damage) of liver (large organ in the abdomen that performs many important bodily functions, including blood filtering), dysphagia (difficulty in swallowing), diabetes mellitus (uncontrolled elevated blood sugar) and Alzheimer ' s disease (a brain disease that controls memory, language and thinking skills). A review of Resident 2 ' s Minimum Data Set (MDS - a standardized assessment and care screening tool) dated 8/20/2023, indicated resident ' s cognitive…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-08-31 · tag F0583 — failed to protect personal privacy — isolated
    Keep residents' personal and medical records private and confidential.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to maintain the resident's right to privacy and confidentiality by failing to ensure the resident's right to receive mails unopened for one of three sampled resident (Resident 1). This deficient practice violated Resident 1's right to receive mails unopened. Findings: A review of Resident 1's admission Record indicated the facility admitted the resident on 2/15/2023, with diagnoses including acute kidney failure (a condition in which suddenly one or both of your kidneys no longer work on their own), obstructive and reflux uropathy (a condition in which your urine can not flow out because of a blockage), hemiplegia and hemiparesis affecting the right side of the body (a condition in which one side of the body is weak and not able to move). A review of Resident 1's History and Physical dated 7/14/2023, indicated the resident had the capacity to understand and make decisions. A review of Resident 1's Minimum Data Set (MDS, a standardized assessment and care screening tool), dated 5/25/2023, indicated the resident had intact…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-08-31 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to implement infection control measures for one of three sampled residents (Resident 2) by failing to ensure that resident's indwelling catheter tubing (a tube that allows urine to drain from the bladder into a bag) was not touching the floor. These deficient practice placed the resident at risk for infection. Findings: A review of Resident 2's admission Record (Face Sheet) indicated the facility admitted the resident on 11/14/2014 and readmitted on [DATE] with diagnoses that included cirrhosis (scarred or damage) of liver (large organ in the abdomen that performs many important bodily functions, including blood filtering), dysphagia (difficulty in swallowing), diabetes mellitus (uncontrolled elevated blood sugar), Alzheimer's disease (a brain disease that controls memory, language and thinking skills) and urinary tract infection (UTI- when bacteria travels up to the bladder causing an infection). A review of Resident 2's Minimum Data Set…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • No harm found · B2026-05-08 · tag F0641 — pattern
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure an accurate assessment was conducted for one of one sampled resident (Resident 72) reviewed during the Position, Mobility care area and one of two sampled residents (Resident 31) by: 1. Failing to ensure the Minimum Data Set (MDS - a resident assessment tool) Assessment was coded correctly to indicate the restorative nursing staff provided the application and removal of splint for Resident 72. This deficient practice had the potential to result in missed interventions. 2. Failing to ensure the MDS Assessment was transmitted accurately when Resident 31 who did not receive an antibiotic (a type of medication that treats bacterial infections) was coded as taking the medication. This deficient practice had the potential to cause confusion and delay in the delivery of necessary care and services to Resident 31. Findings: a. During a review of Resident 72's Face Sheet (FS – admission Record), the FS indicated that the facility originally…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

No federal fines in the current CMS record.

Part of a chain

This home belongs to ABRAHAM BAK & MENACHEM GASTWIRTH — 18 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 2 of 52.5-0.5 vs chain
Health inspection 2 of 52.3-0.3 vs chain
Staffing 4 of 53.3+0.7 vs chain
Quality measures 4 of 53.6+0.4 vs chain
The other 17 homes this chain runs (chain average 2.5★, per CMS)

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleShareSince
LEHMANN, KENNETHIndividual5% OR GREATER DIRECT OWNERSHIP INTEREST; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF33%since 02/01/2021
BAK, ABRAHAMIndividualCORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 02/01/2021
ANG, ALEXANDREAIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 05/15/2025
GASTWIRTH, MENACHEMIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 09/07/2021
RUBER, NURITIndividualOPERATIONAL/MANAGERIAL CONTROLsince 02/01/2021
13000 VICTORY BOULEVARD REAL ESTATE, LLCOrganizationADP OF THE SNFsince 08/22/2020
ABAK CONSULTING LLCOrganizationADP OF THE SNFsince 12/27/2021
ABE AND RACHEL BAK FAMILY TRUSTOrganizationADP OF THE SNFsince 08/22/2020
BAGZ HOLDINGS, LLCOrganizationADP OF THE SNFsince 08/22/2020
MGAZ CONSULTING LLCOrganizationADP OF THE SNFsince 12/27/2021
BAK, JUDAIndividualADP OF THE SNFsince 08/22/2020
GASTWIRTH, HENRYIndividualADP OF THE SNFsince 08/22/2020
GEWIRTZ, CHONOCHIndividualADP OF THE SNFsince 09/07/2021

CMS files one row per role, so the 19 rows in the source record cover these 13 parties — each is shown once here with every role it holds. Nothing is omitted.

5 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$17.2M
Net patient revenuemost recent cost report
+18.3%
Operating marginrevenue minus expenses
$1.1M
Related-party expense8% of expenses
Who pays — share of resident-days
Medicaid 53%Medicare 28%Other / private 19%

This home reported $1.1M paid to related parties (affiliated landlords or management companies) in its most recent cost report.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$411per resident / day
operating cost
$12,480per month
≈ monthly operating cost
$503per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in CA

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the California Medicaid page.

Typical monthly cost in California
$12,167/mo
Nursing home (semi-private)
$15,178/mo
Nursing home (private)
$7,000/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 555012. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-05-08, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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