Advanced Rehab Center Of Tustin
2210 E. First Street, Santa Ana, CA 92705 · For profit - Corporation · 99 certified beds · (714) 547-7091 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- lower-than-typical staff turnover (24% vs 45% nationally) — better care continuity
- it has an abuse, neglect, or exploitation citation (F0600), cited Jul 2025
- it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0604, F0605, F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- it has 2 actual-harm citations
- a high number of inspection citations overall (124) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- the CMS record shows $37,182 in federal fines (most recent 2024-07-12)
- its payroll-based staffing score sits well above its independent inspection score
- its independent health-inspection rating is low (1/5)
- its facility-reported quality-measure rating is low (2/5)
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 1 of 5 |
| StaffingFrom payroll records (PBJ) | 3 of 5 |
| Quality measuresSelf-reported by the facility | 2 of 5 |
Worth a closer look. This home's staffing rating runs 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the staffing score rests on the facility's own payroll (PBJ) submissions — so a gap this large is worth reading the inspection record for.
Location & what’s nearby
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Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 2 of 5 |
| Long-stay residentspeople who live here | 3 of 5 |
| Short-stay residentsrehab / post-hospital | 2 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 1 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 19.2% | 10.2% | 15.4% | worse |
| Long-stay residents who lose too much weight | 4.8% | 4.0% | 5.4% | better |
| Long-stay residents with a catheter left in their bladder | 0.4% | 0.8% | 0.9% | better |
| Long-stay residents with a urinary tract infection | 2.4% | 1.2% | 2.0% | worse |
| Long-stay residents with depressive symptoms | 24.6% | 7.3% | 6.5% | worse |
| Long-stay residents who were physically restrained | 0.0% | 0.4% | 0.1% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with falls causing major injury | 1.7% | 1.6% | 3.3% | typical for the state‡ — see note marked double-dagger below the table |
| Long-stay residents whose ability to walk worsened | 8.4% | 9.8% | 16.1% | better |
| Long-stay residents on antianxiety or hypnotic medication | 16.2% | 13.7% | 18.9% | better |
| Long-stay residents given the seasonal flu vaccine | 100.0% | 98.2% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 6.8% | 4.3% | 4.7% | worse |
| Long-stay residents with worsening bladder/bowel control | 17.6% | 10.2% | 21.2% | worse than state‡ — see note marked double-dagger below the table |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 22.4% | 12.0% | 17.1% | worse |
| Short-stay residents who newly got an antipsychotic medication | 4.5% | 1.5% | 1.4% | worse |
| Short-stay residents given the seasonal flu vaccine | 100.0% | 93.2% | 79.4% | better |
| Short-stay residents rehospitalized after admission | 30.6% | 23.0% | 22.6% | worse |
| Short-stay residents with an outpatient ER visit | 8.8% | 11.2% | 12.0% | better |
| Long-stay hospitalizations per 1,000 resident days | 2.65 | 2.25 | 1.67 | worse |
| Long-stay outpatient ER visits per 1,000 resident days | 1.15 | 1.57 | 1.80 | better |
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
32.6% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — CMS rates that worse than the national rate. This is CMS’s risk-adjusted rate over 428 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 58.2% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 287 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.78 therapist hours per resident per day in 2026Q1 — more than 94% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 10% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 32.6%CMS range 27.5–37.0 | 51.5% | Oct 2022–Sep 2024 | worse than U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 11.9%CMS range 8.8–13.9 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 58.2% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 51.9% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 46.0% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 99.6% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | 100.0% | 100.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | 91.6% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 0.2% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 0.2% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 9.2%CMS range 5.6–13.0 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 1.15 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 99 beds and averages 97.9 residents a day — about 99% occupied, or roughly 1 bed typically open. It runs essentially full — expect a waiting list. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 4.27 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.33 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.54 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 3.88 hrs/resident/day on weekends vs 4.43 on weekdays — 12% thinner on weekends. RN hours go from 0.38 to 0.20 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 24% is below the national median of 45%.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
124 citations, most serious first. The 12 most serious are shown; the remaining 112 are one tap away and print in full.
- Actual harm · Gcited before2024-09-17 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, medical record review, facility document review, and facility P&P review, the facility failed to protect the residents' (Residents 2 and 4) rights to be free from the sexual abuse by another resident (Resident 3). * The facility failed to monitor and provide Resident 3 with the 1:1 (one staff to one resident) supervision as per the care plan after an incident of Resident 3 grabbing Resident 2's breasts on 9/6/24, resulting in Resident 3 continuing to fondle Resident 4's breasts during the activities in the dining room on 9/8/24. This failure resulted in Resident 3 continuing to sexually abuse other residents. Findings: Review of the facility's P&P titled Abuse Prevention Program revised 4/2021 showed the residents have the right to be free from abuse, neglect, misappropriate of resident property, and exploitation, which included freedom from sexual abuse. The residents are protected from abuse by anyone including other residents. In addition to protecting residents from any further harm…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · G2023-11-09 · tag F0692 — failed to prevent malnutrition and dehydration — isolatedProvide enough food/fluids to maintain a resident's health.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, medical record review and facility document and P&P review, the facility failed to implement a systematic approach to ensure effective monitoring of acceptable parameters of nutritional status for one of 19 final sampled residents (Resident 6) when: 1. The severe weight loss of - 10 lbs. (7.7%) from 7/20/23 to 9/25/23, and - 14 lbs. (10.4%) from 5/28/23 to 9/25/23, was not assessed and monitored by the IDT (Interdisciplinary team - members of the care team including but not limited to: the attending physician, nurses, a member of the food and nutrition services staff, social workers, rehabilitation therapists and the resident or the resident's legal representative). 2. The interventions ordered by Physician 1 to maintain Resident 6's nutritional and hydration status were not implemented as ordered. 3. The resident centered plan of care for Resident 6 did not reflect the goals or interventions in regard to dehydration risk. As a result of these failures, Resident 6's severe weight…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-06-26 · tag F0584 — failed to keep a safe, clean, comfortable home — isolatedHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, medical record review, and facility P&P review, the facility failed to ensure the personal belongings for one of six sampled residents (Resident 2) were kept safe from loss or theft. * The facility failed to update Resident 2's personal inventory to include Resident 2's Apple iPad. Additionally, the facility failed to ensure the CNA reported the missing Apple iPad according to the facility's policy. These failures resulted in the loss of Resident 2's iPad and had the potential to negatively impact the resident's well being.Findings: a. Review of the facility's P&P titled Personal Property dated 2001 showed the residents personal belongings are inventoried and documented upon admission and updated as necessary. Medical record review for Resident 2 was initiated on 6/23/26. Resident 2 was admitted to the facility on [DATE], and readmitted on [DATE]. Review of Resident 2's H&P examination dated 6/22/26, showed the resident had fluctuating capacity. Review of Resident 2's Inventory Log dated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2026-05-08 · tag F0578 — failed to honor advance directives / code status — patternHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, medical record review, and facility P&P review, the facility failed to ensure assistance in the formulation of an advance directive for four of six final sampled residents (Residents 10, 89, 93, and 118) reviewed for advance directive. * The facility failed to ensure assistance in the formulation of an advance directive was offered for Residents 10, 89, and 118. * The facility failed to follow up on advance directive status after providing educational materials to the resident's representative for Resident 93. These failures had the potential for the residents' healthcare decision and treatment preferences to be unknown, undocumented, and not honored.Findings: Review of the facility's P&P titled Advance Directive (undated) showed the resident has the right to formulate an advance directive, including right to accept or refuse medical or surgical treatment. If the resident or resident representative indicates that he or she has not established advance directives, the facility staff will offer…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-05-08 · tag F0684 — failed to provide proper treatment and quality of care — patternProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, medical record review, and facility P&P review, the facility failed to provide the necessary care and services to meet the resident care needs for four of 20 final sampled residents (Residents 4, 83, 123, and 147). * The facility failed to routinely monitor Resident 4 for bleeding and urinary changes per the resident's care plan and clinical history. * The facility failed to rotate the insulin injection sites for Resident 83. In addition, the facility failed to follow the physician's order for hydralazine (a medication used to treat high blood pressure). * The facility failed to consistently complete the Change of Condition assessment for Resident 123 despite having multiple episodes of refusing blood sugar checks. * The facility failed to notify the physician when Resident 147 had episodes of seizures. In addition, the facility failed to follow the physician's order for amiodarone hydrochloride (medication used to treat life-threatening heart rhythm problems) and midodrine…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-05-08 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — patternEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, medical record review, and facility P&P review, the facility failed to ensure five of nine final sampled residents (Resident 8, 19, 93, 118, and 143) reviewed for accidents remained free from accident hazards. * The facility failed to provide Resident 93 with a WanderGuard (type of wander management system) and failed to monitor the functionality of the WanderGuard as per the physician's order. In addition, the facility failed to ensure Resident 93's elopement assessment was accurate and failed to provide the receptionist an updated list of the residents at risk for elopement. * The facility failed to consistently monitor Resident 8 and 19's bed and chair alarms as per the physician's order. * The facility failed to monitor the presence and safety of an unleashed pet dog within the facility while the animal's owner was hospitalized , during which the dog was being cared for by Resident 118. * The facility failed to complete post-fall Fall Risk Assessments for Resident 143 when…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-05-08 · tag F0695 — failed to provide proper breathing / tracheostomy care — patternProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, medical record review, and facility P&P review, the facility failed to ensure the respiratory care and services were provided in accordance with professional standards for two of two final sampled residents (Residents 83 and 118) reviewed for respiratory care. * The facility failed to ensure Resident 83's nasal cannula (flexible tube to deliver oxygen into the nose) was labeled and stored in a bag when not in use. In addition, the facility failed to provide oxygen as ordered by the physician. * The facility failed to ensure Resident 118's nebulizer mask, canister, and tubing were labeled and stored in a setup bag. These failures had the potential to result in inadequate respiratory care and increased infection control risks for the residents.Findings: 1. On 5/5/26 at 0633 hours, Resident 118 was observed lying in bed receiving oxygen at 2 LPM via nasal cannula. A nebulizer mask with canister and tubing was observed on top of the bedside drawer. The nebulizer equipment was not…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-05-08 · tag F0761 — failed to label and store drugs safely — patternEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and facility P&P review, the facility failed to ensure safe medication storage in two of three medication carts (Medication Carts A and B) inspected. * The facility failed to ensure an expired glucagon emergency kit (containing one vial glucagon for injection: 1 mg glucagon and 49 mg of lactose (natural sugar), one syringe of diluent for glucagon: 12 mg/ml glycerin, water for injection, and hydrochloric acid) was not stored in Medication Cart A * The facility failed to ensure internal and external medications were stored separately. A Tear Plus (eye lubricant) eye drop medication and a bottle of Tylenol (analgesic) were stored together in Medication Cart A. * The facility failed to ensure the medication label on the bubble pack of the gabapentin (nerve pain medication) was accurate and reflected the physician's order. * The facility failed to ensure internal and external medications were not stored separately in Medication Cart B. These failures had the potential for the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-05-08 · tag F0842 — failed to keep accurate, complete medical records — patternSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, medical record review, and facility P&P review, the facility failed to ensure complete and accurate medical records for four of 20 final sampled residents (Residents 7, 32, 92, and 143).* Resident 92's initial H&P examination was not completed.* Resident 143's shift pain monitoring did not match the resident's highest pain levels documented when PRN pain medications were administered.* Resident 7 and 143's post-fall neurological assessments had missing dates, and multiple illegible or overwritten time entries.* Resident 32's POLST was incomplete and did not show the resident had an advance directive, despite an advance directive being present in the medical record. These failures resulted in medical records that contained incomplete or inaccurate information, which could negatively affect continuity of care and clinical decision making.Findings: 1. Medical record review for Resident 92 was initiated on 5/5/26. Resident 92 was admitted on [DATE]. Review of Resident 92's medical record failed…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-05-08 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, medical record review, facility document review, and facility P&P review, the facility failed to ensure the Infection Control Prevention and Control Program was established, maintained, and implemented according to accepted standards of practice to prevent the development and transmission of communicable diseases and infections. * The facility failed to maintain an accurate infection control surveillance program for November 2025 through March 2026. The facility conducted surveillance only on the residents who exhibited signs and symptoms of infection and were prescribed antimicrobial medications. In addition, the facility failed to ensure the Infection Prevention and Control Surveillance Log, the Infection Control Monthly/Quarterly Summary Reports, and the facility's infection floor mapping for November and December 2025, and January and February 2026, contained consistent and accurate data. * The facility failed to ensure a clean personal laundry cart was covered and secured…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-05-08 · tag F0881 — failed to use antibiotics responsibly — patternImplement a program that monitors antibiotic use.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, medical record review, facility document review, and facility P&P review, the facility failed to implement their antibiotic stewardship program. * The facility failed to conduct an assessment for the McGeer's criteria to determine the true infection for two of 20 final sampled residents (Residents 8 and 148) and fourteen nonsampled residents (Residents 11, 27, 40, 44, 59, 85, 88, 90, 158, 159, 161, 163, 164, and 165). This failure had the potential for inaccurate identification of true infections and potentially inhibited the residents' physicians from discontinuing unnecessary antimicrobials.Findings: Review of the facility's P&P titled Antibiotic Stewardship dated 2001 showed the facility will implement an antibiotic stewardship program to promote appropriate use of antibiotics optimizing the treatment to infection, reducing the threat of antibiotic resistance, reducing adverse events associated with antibiotic use and improve outcomes for the residents. The IP will collect and analyze…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2026-05-08 · tag F0887 — patternEducate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview, facility document review, and facility P&P review, the facility failed to ensure three of three staff (LVNs 1 and 4, and CNA 7) reviewed for COVID-19 vaccinations were educated and offered the COVID-19 vaccination. * The facility failed to offer the educational materials of the risks and benefits for the COVID-19 vaccines and offer the COVID-19 vaccine to LVNs 1 and 4, and CNA 7. These failures put the residents at risk for increased risk of infection and transmission of COVID-19.Findings: Review of the facility's P&P titled Employee Infection and Vaccination Status dated 2001 showed prior to or upon an employee's duty assignment, the facility will assess the status of an employee's vaccination against infectious conditions, screening for tuberculosis, and recent history of communicable diseases. Employees will be current with mandated vaccinations prior to performing direct resident care. Employees are offered or provided with vaccinations per state or local agency policies/regulations. Employees are provided with educational materials to make informed decisions…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
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- Potential for harm · D2026-05-08 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, medical record review, and facility P&P review, the facility failed to ensure resident care was provided in a manner that maintained and enhanced dignity for one of 20 final sample residents (Resident 19). * The facility failed to ensure CNA 2 sat next to Resident 19 while assisting the resident to eat. This failure had the potential to negatively impact Resident 19's sense of dignity, self-worth, and well-being.Findings: Review of the facility's P&P titled Assisting the Impaired Resident with In-Room Meals dated 2001 showed if the staff is going to be seated during the feeding, to position a chair where it will be convenient for you and the resident. On 5/5/26 at 0800 and 0805 hours, Resident 19 was observed being assisted with eating by CNA 2. CNA 2 was observed standing over Resident 19, who was seated upright in bed. On 5/5/26 at 0810 hours, an observation for Resident 19 and concurrent interview was conducted with CNA 2. CNA 2 verified she had been standing over Resident 19…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-05-08 · tag F0552 — isolatedEnsure that residents are fully informed and understand their health status, care and treatments.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, medical record review, and facility P&P review, the facility failed to ensure two of five sampled residents for unnecessary medications (Residents 19 and 148) and two of 20 final sampled residents (Residents 8 and 93) reviewed for informed consents were provided the right to self-determination regarding the use of the psychotropic medications and treatments. * The facility failed to ensure the informed consents for buspirone (antianxiety) and Seroquel (antipsychotic) medications were accurate for Resident 93. * The facility failed to ensure the informed consent for buspirone medication included the indication of use and manifested behavior, and the informed consent for fluoxetine (antidepressant) medication was verified by two licensed nurses for Resident 148. * The facility failed to ensure the informed consent for risperidone (antianxiety) and Depakote (antimanic) medications included administration method and whether the medications had caution and warning summary, FDA-approved use, and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-05-08 · tag F0554 — isolatedAllow residents to self-administer drugs if determined clinically appropriate.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, medical record review, and facility P&P review, the facility failed to ensure the medications were safely administered for one of 91 residents (Resident 59). * Resident 59 had Vitamin A and D (skin protectant) ointment at bedside. However, Resident 59 did not have a physician's order to keep the medication at the bedside. This failure had the potential for the resident to administer the medication inaccurately, develop adverse reactions, and negatively affect the resident's well-being.Findings: Review of the facility's P&P titled Resident Self-Administration of Medications dated 2001 showed as part of the evaluation comprehensive assessment, the interdisciplinary team (IDT) assesses each resident's cognitive and physical abilities to determine whether self-administering medications is safe and clinically appropriate for the resident. If it is deemed safe and appropriate for a resident to self-administer medications, this is documented in the medical record and the care plan. The…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-05-08 · tag F0558 — failed to accommodate residents' needs and preferences — isolatedReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, medical record review, and facility P&P review, the facility failed to provide a reasonable accommodation to meet the needs of one of 90 residents (Resident 136) observed for call light accessibility. * The facility failed to ensure Resident 136's call light was within the resident's reach. This failure had the potential to negatively impact the resident's psychosocial well-being and may cause delays in receiving necessary care.Findings: Review of the facility's P&P titled Answering the Call Light revised 3/2021 showed the purpose of the procedure to ensure timely responses to the resident's request and needs. Under the section General Guidelines, showed when the resident is in bed or confined to a chair be sure the call light is within easy reach of the resident. Review of the facility P&P titled Accommodation of Needs dated 3/2021 showed in order to accommodate individual needs and preferences, adaptation may be made to the physical environment, including resident's bedroom…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-05-08 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, medical record review, and facility P&P review, the facility failed to timely notify the resident's physician for changes in condition for one of one final sampled resident (Resident 4) reviewed for change of condition. * The facility failed to timely follow-up on and notify Resident 4's physician regarding the resident's urinary changes. This failure resulted in a delay in obtaining and implementing physician interventions.Findings: Review of the facility's P&P titled Change in a Resident's Condition or Status dated 2001 showed the facility will promptly notify the physician of changes in the resident's medical condition or with specific instructions to do so. Medical record review for Resident 4 was initiated on 5/5/26. Resident 4 was readmitted to the facility on [DATE]. Review of Resident 4's Care Plan Report showed a care plan problem initiated on 12/4/25, addressing the resident's alteration in bowel and bladder related to use of an indwelling urinary catheter and frequent…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-05-08 · tag F0605 — failed to not use drugs as a restraint — isolatedPrevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, medical record review, and facility P&P review, the facility failed to ensure one of five final sampled residents (Resident 148) reviewed for unnecessary medication was free from unnecessary psychotropic medications. * The facility failed to ensure Resident 148 was monitored for the side effects related to the use of lorazepam (antianxiety), buspirone (antianxiety), fluoxetine (antidepressant) and mirtazapine (antidepressant). In addition, the monthly behavior summary for mirtazapine medication did not match the documentation of the episodes when Resident 148 ate less than 50%. These failures had the potential to result in unrecognized adverse medication effects, delayed or inadequate clinical intervention, and inaccurate clinical decision-making regarding the continued use of the psychotropic medications for Resident 148.Findings: Review of the facility's P&P titled Psychotropic Medication Use dated 2001 showed psychotropic medication management includes adequate monitoring for efficacy and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-05-08 · tag F0645 — isolatedPASARR screening for Mental disorders or Intellectual Disabilities
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, medical record review, and facility P&P review, the facility failed to ensure accurate and timely PASARR Level I screenings for two of two final sampled residents (Residents 10 and 32) reviewed for PASARR. * The facility failed to ensure PASARR level I screening was completed when Resident 10 entered the facility as an exception (an exempted acute care hospital discharge) and stayed more than 30 days. * The facility failed to ensure the accuracy of the PASARR Level 1 screening for Resident 32. These failures posed the risk for Residents 10 and 32 of not properly screened for serious mental illness, intellectual disability, or related conditions, potentially resulting in inadequate levels of service, incomplete assessments, and lack of appropriate interventions and evaluations.Findings: Review of the facility's P&P titled admission Criteria revised 3/2019 showed all new admission and readmissions are screened for mental disorder (MD), intellectual disabilities (ID) or related disorder (RD) per…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-05-08 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, medical record review, and facility P&P review, the facility failed to develop a comprehensive, person-centered plan of care to reflect the individual care needs for two of 20 final sampled residents (Residents 143 and 148). * The facility failed to address Resident 143's use of the hydroxyzine HCl medication for anxiety in the care plan. * The facility failed to develop a care plan problem and interventions to address the use of the buspirone medication (antianxiety) for Resident 148. These failures had the potential to result in inconsistent, incomplete, and non individualized care for the residents.Findings: Review of the facility's P&P titled Care Plans, Comprehensive Person-Centered revised 3/2022 showed the following: - Comprehensive, person-centered care plan describes the services that are to be furnished to attain or maintain the resident's highest practicable physical, mental, and psychosocial well-being; and - Assessments of residents are ongoing and care plans are…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-05-08 · tag F0685 — isolatedAssist a resident in gaining access to vision and hearing services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and medical record review, the facility failed to provide necessary treatment and follow-up care to maintain the vision needs for one of one final sampled resident (Resident 123) reviewed for vision and hearing. * The facility failed to ensure Resident 123's follow-up eye specialize appointment was scheduled. This failure posed a risk of the resident not receiving appropriate care for the resident's vision needs.Findings: On 5/5/26 at 935 hours, an interview was conducted with Resident 123. Resident 123 stated she had not been able to see her eye specialist and had not received any information regarding a follow-up appointment. Medical record review for Resident 123 was initiated on 5/5/26. Resident 123 was readmitted to the facility on [DATE]. Review of Resident 123's H&P examination dated 3/10/26, showed Resident 126 had the capacity to understand and make decisions. Resident 123's diagnoses included bilateral eye blindness. Further review of Resident 123's medical record showed an eye…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-05-08 · tag F0694 — isolatedProvide for the safe, appropriate administration of IV fluids for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, medical record review, and facility P&P review, the facility failed to properly maintain and assess the IV access for one of one final sampled resident (Resident 148) reviewed for IV catheter care. * The facility failed to ensure Resident 148's PICC line was monitored accurately, and the physician was notified when there was a change in the external catheter length measurement as per the physician's order. In addition, the facility failed to measure and document Resident 148's arm circumference after the initial assessment on 4/2/26. These failures had the potential to delay the identification of PICC related complications and place the resident at increased risk for harm.Findings: Review of the facility's P&P titled PICC Dressing Change dated 3/2023 showed the following:- Dressing changes using transparent dressings are performed upon admission (if not dated or site is not visible for assessment), at least weekly, and if the integrity of the dressing has been compromised (wet,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-05-08 · tag F0697 — failed to manage pain — isolatedProvide safe, appropriate pain management for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, medical record review, and facility P&P review, the facility failed to ensure appropriate pain management for two of five final sampled residents (Residents 83 and 148) reviewed for pain management. * The facility failed to provide nonpharmacological interventions for pain management to Resident 83 prior to administering the pain medication. * The facility failed to provide nonpharmacological interventions for pain management to Resident 148 prior to administering the pain medication. In addition, the Norco (narcotic pain medication) medication was administered to Resident 148 when the documented pain level was 0/10 (on the pain scale of 0 to 10 with 0 = no pain and 10 = worst). These failures had the potential to result in ineffective pain management and/or expose the residents to unnecessary medication use and associated adverse effects.Findings: Review of the facility's P&P titled Pain Assessment and Management dated 2001 showed the pain management program is based on a facility-wide…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-05-08 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, medical record review, and facility P&P review, the facility failed to ensure necessary pharmaceutical services were provided to maintain safe and appropriate medication administration for one nonsampled resident (Resident 99) and one of three medication carts (Medication Cart A) inspected. * The facility failed to ensure LVN 4 checked Resident 99's respiratory rate prior to administering the gabapentin (nerve pain medication), as prescribed by the physician. This failure placed the resident at risk for potential side effects or complications. * The facility failed to document when the glucagon emergency kit (used to treat sever, life threatening low blood sugar) was opened and failed to replace it within 72 hours as required by the facility's P&P. This failure had the potential to delay timely emergency treatment for residents experiencing severe hypoglycemia.Findings: 1. On 5/6/26 at 0826 hours, a medication administration observation for Resident 99 was conducted with LVN 4.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-05-08 · tag F0756 — failed to review each resident's drug regimen — isolatedEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, medical record review, and facility document review, the facility failed to ensure the irregularities in a resident's drug regimen were identified and reported for one of one final sampled resident (Resident 123) reviewed for insulin (hormone produced by the body to regulate blood sugar) use. * The facility's pharmacy review binder did not contain pharmacy recommendations addressing Resident 123's repeated refusal of insulin injections and related blood sugar checks. This failure posed the risk of Resident 123 not receiving appropriate care and monitoring for diabetes management.Findings: Review of the facility's Matrix (undated) showed Resident 123 was receiving insulin therapy. Medical record review for Resident 123 was initiated on 5/5/26. Resident 123 was readmitted to the facility on [DATE]. Review of Resident 123's Face Sheet dated 5/6/26, showed under the Diagnosis Information the resident had Type 2 Diabetes Mellitus. Review of Resident 123's MARs for April and May 2026 showed…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-05-08 · tag F0757 — failed to avoid unnecessary drugs — isolatedEnsure each resident’s drug regimen must be free from unnecessary drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and medical record review, the facility failed to ensure one of five sampled residents (Resident 148) reviewed for unnecessary medications was free from unnecessary medications. * The facility failed to ensure Resident 148's heart rate was checked prior to administering the amiodarone (antiarrhythmic medication), as prescribed by the physician. This failure increased the risk of medication related adverse effects and had the potential to negatively impact the resident's health and well being.Findings: Medical record review for Resident 148 was initiated on 5/5/26. Resident 148 was readmitted to the facility on [DATE]. Review of Resident 148's Order Summary Report showed a physician's order dated 3/23/26, to administer amiodarone 200 mg one tablet by mouth two times a day for arrythmia. Hold for heart rate less than 60 beats per minute. Review of Resident 148's MAR for April and May 2026 showed Resident 148 was administered the amiodarone medication from 4/1 to 4/26/26 at 0900 and 1700 hours,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-05-08 · tag F0770 — failed to provide lab services — isolatedProvide timely, quality laboratory services/tests to meet the needs of residents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, medical record review, and facility P&P review, the facility failed to ensure the laboratory testing was completed as ordered by the physician for one of five sampled residents (Resident 83) reviewed for unnecessary medication. * The facility failed to ensure Resident 83's baseline laboratory tests, including a CBC (a blood test to determine health status, including anemia and infection), lipid panel (a blood test measuring cholesterol and triglycerides to assess cardiovascular risk), CMP (a blood panel test that measures sugar (glucose) levels, electrolyte/fluid balance, kidney function, and liver function), glycohemoglobin A1C (measures the average amount of glucose (sugar) attached to hemoglobin in red blood cells over the past two to three months), magnesium (a blood test to measure magnesium levels in the serum to diagnose deficiencies or excesses which are crucial for heart, nerve, and muscle function) and phosphorus (measures the amount of phosphate in the blood, which is essential for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-05-08 · tag F0803 — failed to meet residents' dietary needs — isolatedEnsure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and facility document review, the facility failed to ensure the menus were followed for 25 of 91 residents receiving mechanically altered diets. * The facility failed to follow the menu for the residents receiving mechanically altered diets when the residents did not receive the correct meal portion sizes as specified in the menu and spreadsheet. These failures posed the risk that residents' nutritional needs would not be met, potentially leading to unintentional weight loss and further medical complications.Findings: Review of the facility's document titled Diet Tally dated 5/6/26, showed three residents had a physician's order for an IDDSI Level 4 (Puree) diet, four residents had a physician's order for an IDDSI Level 5 (Minced and Moist) diet, and 18 residents had a physician's order for an IDDSI Level 6 (Soft & Bite Sized) diet. Review of the facility's document titled Cooks Spreadsheet dated 5/6/26, showed for the following for the lunch meal:- The IDDSI Level 4 diet should have received 3/4 cup (scoop #10 x 2) pureed sweet and sour chicken, and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-05-08 · tag F0805 — failed to prepare food in a form residents can eat — isolatedEnsure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and facility document review, the facility failed to ensure food for the residents on textured-modified diet was prepared in accordance with accepted standards for four of 91 residents received IDDSI Level 5 diets. * The facility failed to follow the guidelines for the IDDSI Level 5 Minced and Moist diet when the minced and moist foods were not served in the correct consistency. This failure had the potential to increase the risk of choking, aspiration, and inadequate nutrition for residents requiring a modified texture diet.Findings: According to the IDDSI Framework 2.0 dated July 2019 Level 5 Minced and Moist should be soft and moist with no separate thin liquid. Meat should be finely minced and served in mildly, moderately or extremely thick smooth, sauce or gravy, draining any excess liquid. Review of the facility's document titled Diet Tally dated 5/6/26, showed four residents received a Level 5 Minced and Moist diet. Review of the facility's document titled Cooks Spreadsheet dated 5/6/26, showed Level 5 Minced and Moist diets should receive 3/4…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-05-08 · tag F0806 — failed to honor food preferences — isolatedEnsure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and medical record review, the facility failed to ensure one of 20 final sampled residents (Resident 107) food preferences were honored. * The facility failed to ensure Resident 107's eggs were prepared to her stated preference, resulting in her receiving and eating eggs that were too runny and not consistent with her preference. This failure had the potential to negatively affect the resident's dining experience and overall satisfaction with care.Findings: On 5/5/26, at 815 hours, an observation and concurrent interview was conducted with Resident 107. Resident 107 was observed with her breakfast tray on her overbed table. The breakfast tray included sunny side-up eggs that appeared runnier than typically served. Resident 107 was observed gesturing to the Dietary Supervisor to indicate she disliked the runny eggs served. The Dietary Supervisor was then observed telling Resident 107 the facility had run out of eggs. Medical record review for Resident 107 was initiated on 5/5/26.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-05-08 · tag F0812 — failed to store, cook, and serve food safely — isolatedProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — the official record, unedited, may be distressing
Based on observation and interview, the facility failed to ensure the food safety and sanitation guidelines were followed. * The facility failed to ensure a floor drain in the kitchen was clean. This failure had the potential to compromise kitchen sanitation and cause foodborne illnesses to the medically vulnerable residents population who consumed food prepared in the kitchen.Findings: According to the USDA Food Code Section 4-601.11 Equipment, Food-Contact Surfaces, Nonfood Contact Surfaces and Utensils (C) showed, the nonfood contact surfaces of equipment shall be kept free of an accumulation of dust, dirt, food residue, and other debris. On 5/5/26 at 0829 hours, during the initial tour of the kitchen, an observation and concurrent interview was conducted with the Dietary Supervisor. A floor drain located under a food preparation sink was observed with excessive black residue and food remnants. The Dietary Supervisor verified the floor drain was not clean.
- Potential for harm · Dcited before2026-05-08 · tag F0838 — failed to assess facility resources and resident needs — isolatedConduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and facility document review, the facility failed to ensure the Facility Assessment was complete and accurate. * The facility failed to ensure the Facility Assessment included input from residents and resident representatives. In addition, the Facility Assessment inaccurately indicated the facility employed a Social Services Director and only one treatment nurse. These failures posed the risk that the facility may not have identified or planned for the necessary resources to meet residents' needs.Findings: Review of the Facility assessment dated [DATE], failed to show input from the residents and resident representatives was obtained to complete the facility assessment. The assessment further showed the facility had one Social Services Director employed and one LVN treatment nurse. On 5/6/26 at 0946 hours, an interview was conducted with the Social Services Assistant. The Social Services Assistant stated the facility had not had a Social Services Director since March or April 2026. Review of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-05-08 · tag F0921 — failed to keep a safe, functional, sanitary building — isolatedMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and interview, the facility failed to ensure for a safe and comfortable environment for two of 43 resident rooms (Rooms A and B). * The facility failed to ensure the room temperature was maintained in comfortable level for Rooms A and B, when the residents residing in the rooms complained of the room temperature being too cold. The temperature was 71 degree Fahrenheit. This failure posed the risk of the residents not being able to sleep comfortably.Findings: On 5/5/26 at 0815 hours, during the initial tour, there were two residents observed inside Room A with blankets covering their bodies. Both residents stated the temperature inside Room A was cold after 1730 hours. The temperature inside Room A felt cold. On 5/6/26 at 0750 hours, during an observation, a cold breeze was felt inside Room A. On 5/6/26 at 0750 hours, a subsequent observation was conducted inside Room B. There was a cool strong breeze coming out of Room B's vent and moving a privacy curtain near the vent. On 5/6/26 at 0843 hours, an interview was conducted with the Maintenance Assistant. The…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-11-13 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, medical record review, and facility P&P review, the facility failed to ensure an allegation of abuse was immediately reported to the CDPH, L&C Program, Ombudsman Office, and local law enforcement agency for one of four sampled residents (Resident 1). * Resident 1 alleged CNA 1 shook the resident's shower chair, pulled and yanked their hands, and kicked them. This failure had the potential for Resident 1 to be vulnerable to further abuse and emotional distress.Findings: Review of the facility's P&P titled Abuse, Neglect, Exploitation or Misappropriation - Reporting and Investigating revised 4/2024 showed all the reports of resident abuse, neglect, exploitation, or theft/ misappropriation of resident property are reported to local, state, and federal agencies (as required by current regulations) and thoroughly investigated by the facility management. If resident abuse, neglect, exploitation, misappropriation of resident property or injury of unknown source is suspected, the suspicion must be…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-11-13 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, medical record review, facility document review, and facility P&P review, the facility failed to ensure one of five sampled residents (Resident 1) was provided quality care. * The facility failed to conduct a skin assessment following a newly observed skin impairment for Resident 1. In addition, the facility failed to document and monitor Resident 1's bilateral lower extremities wounds. These failures had the potential for delay in providing the necessary care and services to Resident 1.Findings: Review of the facility's P&P titled Change in a Resident's Condition or Status revised 2/2021 showed the facility promptly notifies the resident, his or her attending physician, and the resident representatives of changes in the resident's medical/mental condition and/or status. The nurse will notify the resident's attending physician or physician on call when there has been a(an): a. accident or incident involving the resident; b. discovery of injury or an unknown source. Prior to notifying the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-08-05 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, medical record review, and facility P&P review, the facility failed to ensure the Braden scale assessment was performed for one of the three sampled residents (Resident 1) reviewed for the pressure injury. This failure had the potential to result in a delay in interventions being put in place to prevent further decline.Findings: Review of the facility's P&P titled Pressure Injury/Ulcer Risk Assessment revised 3/2024 showed the purpose of this procedure is to provide guidelines for the structured assessment and identification of residents at risk of developing new pressure injuries or worsening of existing pressure injuries or pressure ulcers. The General Guidelines section showed to repeat the risk assessment/Braden scale assessment weekly for the first four weeks, if there is a significant change in condition, or as often as is required based on the resident's condition. Closed medical record review for Resident 1 was initiated on 7/16/25. Resident 1 was readmitted to the facility on [DATE],…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-07-09 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, medical record review, facility record review, and facility P&P review, the facility failed to protect the resident's rights to be free from the physical abuse by a resident for one of five sampled residents (Resident 1). * Resident 1 was hit on the nose by another resident (Resident 2), which resulted in Resident 1 having a nasal fracture (broken nose). This failure had the potential to negatively impact Resident 1's well-being.Findings:Review of the facility's P&P titled Abuse, Neglect, Exploitation and Misappropriation Prevention Program revised 4/2021 showed the residents have the right to be free from abuse, this includes but not limited to freedom of physical abuse, protect residents from abuse by anyone including other residents. Review of the facility's SOC 341 Report of Suspected Dependent Adult/Elder Abuse dated 6/24/25, showed a report of a resident-to-resident altercation between Residents 1 and 2 by the ADON. Medical record review for Resident 1 was initiated on 7/9/25. Resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-07-09 · tag F0757 — failed to avoid unnecessary drugs — isolatedEnsure each resident’s drug regimen must be free from unnecessary drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, medical record review, and facility P&P review, the facility failed to ensure one of two sampled residents (Resident 2) who was receiving aripiprazole (antipsychotic-class of medications that treat mental illness) was monitored for its side effects. This failure had the potential for increased risk of medication adverse reactions to be undetected.Findings: Review of the facility's P&P titled Antipsychotic Medication Use revised 12/2015 showed the nursing staff shall monitor for and report the side effects of antipsychotic medications to the attending physician. Medical record review for Resident 2 was initiated on 7/8/25. Resident 2 was admitted to the facility on [DATE].Review of Resident 2's H&P examination dated 6/24/25, showed Resident 2 had fluctuating capacity to understand and make decisions. The resident had a diagnosis of psychosis. Review of Resident 2's MDS assessment dated [DATE], showed Resident 2 was cognitively intact. Further review of the MDS assessment showed…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-04-16 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, medical record review, facility document review, and facility P&P review, the facility failed ensure timely reporting of a staff to resident abuse allegation for one of eight sampled residents (Resident 1). * CNA 3 allegedly sat next to Resident 1, put his hand on the resident's shoulder and made the resident feel uncomfortable. This failure had the potential for abuse to go unreported at a facility with a highly vulnerable resident population and posed the risk of continued abuse of the residents. Findings: Review of facility's P&P titled Abuse, Neglect, Exploitation or Misappropriation – Reporting and Investigating revised April 2024 showed resident abuse (including injuries of unknown origin), neglect, exploitation, or theft/misappropriation of resident property are reported to local, state and federal agencies (as required by current regulations) and thoroughly investigated by facility management at the time to ensure resident is safe. Findings of all confined investigations are…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-04-16 · tag F0660 — isolatedPlan the resident's discharge to meet the resident's goals and needs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, medical record review, and facility P&P review, the facility failed to ensure the necessary care and services were coordinated to meet the resident's needs when discharged from the facility for one of two sampled residents (Resident 4). This failure resulted in Resident 4 not having appropriate care at home, which had the potential to negatively affect Resident 1's health. Findings: Closed medical record review for Resident 4 was initiated on 4/10/25. Resident was admitted in the facility on 1/2/25 and was discharged on 3/17/25. Review of Resident 4's H&P examination showed the resident had fluctuating capacity to understand and make decisions. Review of Resident 4's MDS assessment dated [DATE], showed the resident had a BIMS score of 6, indicating severe cognitive impairment. Resident 4's functional abilities showed the resident required substantial to maximal assistance in eating, oral hygiene and upper body dressing. Resident 4 was dependent with toileting, lower body dressing, transfers…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-03-24 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, facility document review, and facility P&P review, the facility failed to ensure the sanitary requirements were met in the kitchen. * The facility failed to ensure proper labeling and dating of foods in the kitchen and failed to ensure the expired food items in the kitchen were discarded. * The facility failed to ensure the kitchen equipment were in good condition. * The facility failed to ensure proper labeling and dating of foods in the refrigerator used for the residents' food brought in by visitors and failed to ensure the expired foods were discarded. * The facility failed to ensure the microwave used to warm up the residents' food brought in from the outside was maintained in sanitary condition and free of food residue. * The facility failed to ensure the kitchen staff correctly tested the chemical concentration measured in parts per million for the quaternary sanitizing solution used to sanitize food contact surfaces. These failures had the potential to cause foodborne illnesses in a medically vulnerable resident population who consumed food…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-03-24 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, medical record review, facility document review, and facility P&P review, the facility failed to implement the infection control practices designed to provide a safe and sanitary environment and help prevent the development and transmission of diseases and infections. * The facility failed to ensure the facility's monthly Infection Prevention and Control Surveillance Log was accurate. * The facility failed to ensure the laundry staff did not reuse the dirty gowns. * The facility failed to ensure there were no facility staff's personal belongings in the extra clean linen cart. * The facility failed to ensure Resident 36 was placed on contact isolation precautions while the clostridum difficile (bacteria that causes diarrhea and inflammation of the colon) test was pending. In addition, Resident 36's shared toilet was observed with brown stains. * The facility failed to implement the EBP per the facility's P&P for Residents 421 and 423 with central lines (thin, flexible tube…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-03-24 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, medical record review, facility document review, and facility P&P review, the facility failed to ensure the necessary care and services were provided to prevent the development of new pressure ulcers (areas of damaged skin caused by staying in one position for a long time which reduces blood flow to the area and causes the skin to die and develop a sore) and promote healing of existing pressure ulcer for one of one final sampled resident (Resident 72) reviewed for pressure ulcers. * The facility failed to ensure the LAL mattress unit was not on the static setting(in static mode, the mattress provides a firm surface that makes it easier to transfer or reposition) when care or repositioning was not being rendered. This failure posed the potential risk for Resident 72 to not benefit from the therapy provided by the LAL mattress. Findings: Review of the facility's P&P titled Pressure Ulcers/Skin Breakdown-Clinical Protocol revised 4/2018 showed the physician will order pertinent…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-03-24 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, medical record review, facility document review, and facility P&P review, the facility failed to provide the necessary care and services to prevent accidents for one of 20 final sample residents (Resident 421) and four nonsampled residents (Resident 120, 424, 425, and 771). * The facility failed to ensure the safe smoking practices were followed for three residents (Residents 421, 424, and 425) who smoked in the facility as evidenced by: - The residents were not accurately and thoroughly assessed to determine if they could safely store their own cigarettes or lighters. - The residents who were assessed as requiring supervision while smoking or those with a history of non-compliance with the facility's smoking P&P were permitted to keep the cigarettes, lighters, and other smoking articles/materials in their possession. * The facility failed to ensure the fall admission assessment was accurate and fall care plan was developed for Resident 120. * The facility failed to ensure a care…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-03-24 · tag F0694 — isolatedProvide for the safe, appropriate administration of IV fluids for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, medical record review, and facility P&P review, the facility failed to provide the necessary care and services to maintain the IV accesses for two of 20 final sampled residents (Residents 421 and 671), and two nonsampled residents (Residents 422 and 423). * The facility failed to ensure the PICC line external catheter baseline measurements were obtained and documented for Residents 421 and 423. * The facility failed to ensure Residents 422 and 671's PIV sites were labeled with the date, time, and licensed nurse's initials. These failures had the potential to delay the identification of intravenous catheter related complications for the residents. Findings: Review of the facility's P&P titled General Policies for IV Therapy dated March 2023 showed confirmation of the PICC placement is to be on the resident's medical record and recommended the PICC insertion documentation included the internal and external lengths of the catheter. Review of the facility's P&P titled PICC Dressing…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-03-24 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, medical record review, and facility P&P review, the facility failed to ensure one of 20 final sampled residents (Resident 58) and three nonsampled residents (Residents 92, 106, and 423) were provided with the appropriate respiratory care when: * The facility failed to ensure Resident 58's oxygen tubing was labeled, dated, and not on the floor. In addition, there was no physician's order obtained and a care plan developed for the use of oxygen. There was no posted signage for the oxygen use in the doorway as per the facility's P&P. * The facility failed to ensure Resident 92's oxygen tubing and mask were labeled and dated. In addition, there was no posted signage for the oxygen use in the doorway as per the facility's P&P. * The facility failed to ensure Resident 106's nebulizer tubing was dated and placed inside a clear plastic bag when not in use. * The facility failed to ensure Resident 423's nasal cannula was not touching the floor, and the nebulizer tubing was dated and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-03-24 · tag F0697 — failed to manage pain — isolatedProvide safe, appropriate pain management for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, medical record review, and facility P&P review, the facility failed to provide the appropriate pain management for two of three final sampled resident (Residents 8 and 94) reviewed for pain management. * The facility failed to administer the pain medication according to the physician's order for Resident 8 and develop a care plan to address Resident 8's pain and use of the Norco (narcotic) pain medication. * The facility failed to accurately document the monitoring of pain for Resident 94 and administer the pain medication according to the physician's order. In addition, the facility failed to ensure the non-pharmacological pain interventions were provided prior to the administration of the pain medication and develop a care plan to address Resident 94's pain and the use of the Norco pain medication. These failures had the potential to put Residents 8 and 94 at risk for ineffective pain management and adverse effects related to the use of unnecessary pain medication. Findings: Review of the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-03-24 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, medical record review, facility document review, and facility P&P review, the facility failed to provide the necessary pharmaceutical services for four of 20 sampled residents (Residents 3, 36, 43, and 47) and one nonsampled residents (Resident 113). * The facility failed to ensure the Controlled Drug Record matched the MAR for Residents 3 and 371's hydrocodone-acetaminophen (narcotic pain medication) administration. In addition, the facility failed to document the residents' pain assessment before and after the administration of the hydrocodone-acetaminophen medication. This failure posed the risk of diversion of the controlled medication. * Resident 43's insulin (used to lower blood sugar level) injection sites were not rotated. This failure had the potential for the resident to suffer from unnecessary side effects. * One of five licensed nurses (LVN 5) who was observed during the medication administration observation was found to have an error. LVN 5 failed to instruct…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-03-24 · tag F0758 — failed to limit and justify psychotropic drugs — isolatedImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, medical record review, and facility P&P review, the facility failed to ensure three of five final sampled residents (Residents 3, 10, and 61) reviewed for unnecessary medications were free from unnecessary psychotropic drugs. * Resident 61 was prescribed lorazepam (antianxiety medication) PRN for anxiety starting on 1/27/25. There was no documented diagnosis of anxiety prior to Resident 61 starting the PRN lorazepam medication. Resident 61 did not have an informed consent signed by the resident or responsible party prior to starting the lorazepam medication. Resident 61's physician's orders for the PRN lorazepam medication on 1/27/25, did not have a manifested behavior or stop date for the PRN medication. Additionally, Resident 61's physician's orders for the PRN lorazepam medication were continuously renewed without evaluation from the prescribing practitioner. * The facility failed to ensure Resident 3's monthly behavioral monitoring for the use of Zyprexa (antipsychotic…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-03-24 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, medical record review, facility document review, and facility P&P review, the facility failed to ensure the medications were stored appropriately as evidenced by: * Resident 371's pack of hydrocodone-acetaminophen tablets was stored inside IV cart after the resident discharged . * Four Calmoseptine ointments (a multipurpose, over-the-counter ointment containing menthol and zinc oxide, used to treat and prevent minor skin irritations like diaper rash, burns, cuts, scrapes, and skin irritation from moisture or irritants) without expiration date were stored inside the treatment cart. * Two bins used to dispose medications were unlocked with insulin pens inside. * A bottle of Pro-stat Advanced Wound Care (supplement) was observed with sticky brown residue on and around the cap and bottle. These failures had the potential for diversion of medications and for the residents to experience adverse effects. Findings: 1.a. On 3/20/25 at 0829 hours, an observation of the IV cart and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-03-24 · tag F0803 — failed to meet residents' dietary needs — isolatedEnsure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, facility document review, and facility P&P review, the facility failed to ensure the menus were followed for 20 of 93 residents who received food prepared in the kitchen as evidenced by: * 19 residents who were on a CCHO diet were served the canned fruit instead of the diet gelatin with whip topping as shown on the posted menu. * Resident 87 was not served the gelatin with whipped topping as per the menu. These failures had the potential for the residents to not receive an adequate nutrition and appropriate servings to meet the residents' individual needs. Findings: Review of the facility's Diet Type Report dated 3/17/25, showed 93 of 96 residents residing in the facility received food prepared in the kitchen and 19 of the 96 residents had a CCHO diet. Review of the facility's P&P titled Menus revised 10/2017 showed menus provide a variety of foods from the basic daily food groups and indicate standard portions at each meal. Copies of the menus are posted in at least two resident areas, in positions and in print large enough for residents to read…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-03-24 · tag F0804 — failed to serve food at safe, palatable temperature — isolatedEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and facility document review, the facility failed to ensure the residents received food with preserved nutritive content and palatibility as evidenced by: * The pureed carrots were cooked and held in a hot oven for more than two hours prior to the meal service. This failure had the potential to not meet the nutritional needs for the residents consuming food prepared in the kitchen. * The facility failed to ensure the facility food was palatable when one of 93 final sampled residents (Resident 94) and one nonsampled resident (Resident 57) who received food prepared in the facility kitchen were not satisfied with the facility food. This failure had the potential for the 4 residents to have decreased intake which could lead to unplanned weight loss and other medically related concerns. Findings: 1. Review of the facility's Diet Type Report dated 3/17/25, showed 93 of 96 residents residing in the facility received food prepared in the kitchen and 11 of the 96 residents received…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-03-24 · tag F0805 — failed to prepare food in a form residents can eat — isolatedEnsure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, facility document review and facility P&P review, the facility failed to ensure the residents on mechanically altered diets received food in a form that met their individual needs. * One of 11 residents (final sampled resident, Resident 3) who had physician's orders for a regular pureed diet received a regular dysphagia mechanical soft diet. * The pureed BBQ chicken was observed with small chunks of chicken. These failures posed the risk for complications such as choking for the 11 residents who were on pureed diets. Findings: Review of the facility's Diet Type Report dated 3/17/25, showed 93 of 96 residents residing in the facility received food prepared in the kitchen. Review of the facility's document titled Diet Type Report dated 3/17/25, showed 11 residents were on pureed diets. Review of the facility's P&P titled Therapeutic Diets revised 10/2017 showed therapeutic diets are prescribed by the attending physician to support the resident's treatment and plan of care in accordance with his or her goals and preferences. Review of the facility's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-03-24 · tag F0813 — isolatedHave a policy regarding use and storage of foods brought to residents by family and other visitors.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview, facility document review, and facility P&P review, the facility failed to ensure the education on safe food handling of outside food was provided to the staff, residents, and visitors. This failure had the potential to cause foodborne illnesses to the medically vulnerable resident population who consumed food brought from the outside sources. Findings: Review of the facility's P&P titled Foods Brought by Family/Visitors revised 12/2023 showed the residents, residents' representatives, families, and visitors will be educated on the facility's food policy including safe food handling of foods brought from outside. The educational material on food handling and safety will be available at the reception desk. The admission Coordinator or designee will review the food policy with emphasis on safe food handling to the resident, and/or representative during initial admission agreement packet review. On 3/19/25 at 1336 hours, an interview was conducted with CNA 2. CNA 2 stated she had the residents who brought in food from the outside. CNA 2 stated she would microwave the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-03-24 · tag F0838 — failed to assess facility resources and resident needs — isolatedConduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and facility document review, the facility failed to ensure the Facility Assessment addressed or included the following: 1. Active involvement of required individuals in developing the Facility Assessment; 2. Resources necessary to care for residents including weekends; 3. A plan to maximize recruitment and retention of direct care staff; and 4. A contingency plan for staffing needs. This failure had the potential to not meet the residents' care needs if the assessed population's needs and resources were not comprehensively identified and addressed. Findings: According to the CMS QSO-24-13-NH dated 6/18/24, with an implementation date of 8/8/24, CMS had issued a revised guidance for long-term care facility assessment requirement. The Facility Assessment should address and included the active involvement of the direct care staff in developing the Facility Assessment. Also included the staffing resources necessary to care for the residents, including the weekends; a plan to maximize recruitment…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-03-24 · tag F0881 — failed to use antibiotics responsibly — isolatedImplement a program that monitors antibiotic use.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, medical record review, and facility P&P review, the facility failed to implement the antibiotic stewardship program. * The facility failed to ensure if the McGeer's criteria for true infection was completed and accurate for one of 20 final sampled residents (Resident 61) . This failure had the potential for inaccurately identifying true infections and potentially inhibiting residents from receiving the appropriate treatment and care. Findings: According to the CDC, antibiotics are some of the most commonly prescribed medications in nursing homes. Over the course of a year, up to 70% of nursing home residents get an antibiotic. Roughly 40% to 75% of antibiotics are prescribed incorrectly. In nursing homes, high rates of antibiotics are prescribed to prevent UTI and RTI. Prescribing antibiotics before there is an infection often contributes to misuse. Often residents are given antibiotics just because they are colonized with (carrying) bacteria that are not making the person sick. Prescribing…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-02-25 · tag F0622 — isolatedNot transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, medical record review, and facility P&P review, the facility failed to ensure the preparation for a safe and orderly discharge for one of two sampled residents (Resident 1). * Resident 1 was transferred to an acute care hospital without the hospital being notified and without the medical records being sent. * Resident 1 was transferred to an acute care hospital without the transferring nurse providing any report to the nurse at the receiving facility. * Resident 1's personal and demographic information, H&P examination, medication list, physician's orders, and POLST were not provided to Acute Care Hospital 1. These failures posed the resident at risk for not meeting the resident's medical needs when the receiving facility did not receive the needed documents for the transfer with the necessary medical information. Findings: Review of the facility's P&P titled Transfer or Discharge, Emergency revised 8/2018 showed if it is necessary to make an emergency transfer or discharge to a hospital or…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-11-06 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, medical record review, and facility P&P review, the facility failed to ensure the medical records for two of eight sampled residents (Residents 3 and 7) and two nonsampled residents (Residents C and D) were complete and accurate. This failure had the potential for the resident care needs not being met as the medical information was incomplete and inaccurate. Findings: Review of the facility's P&P titled Document of Medication Administration revised 11/2022 showed a nurse or certified medication aide (where applicable) documents all medications administered to each resident on the resident's medication administration record (MAR) and is documented immediately after it is given. 1. Medical record review for Resident 3 was initiated on 10/30/24. Resident 3 was admitted to the facility on [DATE]. Review of Resident 3's MAR for October 2024 showed the following medication was scheduled to be administered daily at 0630 hours: regular insulin (diabetic medication) injection subcutaneously before…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-09-26 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, medical record review, and the facility P&P review, the facility failed to provide the necessary care and services to maintain the highest practicable well-being for one of five sampled residents (Resident 1). * The facility failed to show documented evidence the physician was notified of Resident 1's missed dialysis appointments on 9/10 and 9/11/24. * The facility failed to follow through on Resident 1's Dialysis Unit Communication form to notify the attending physician for Resident 1's complaints of blood in her bowel movements. * The facility failed to follow through with the attending physician for Resident 1's change in condition regarding the right ear redness. These failures had the potential to negatively affect the resident's health and well-being. Findings: Review of the facility's P&P titled End Stage Renal Disease, Care of a Resident revised 11/2023 showed the nursing staff, dialysis provider staff, and the attending physician will collaborate on a regular basis…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-09-17 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, medical record review, facility document review, and facility P&P review, the facility failed to implement the P&P to ensure the reporting of a reasonable suspicion of a crime in accordance with section 1150B for one of four sampled residents (Resident 4) as evidenced by: * The facility failed to ensure Resident 4's sexual abuse allegation by Resident 3 was reported timely to the CDPH L&C Program and local law enforcement agency. This failure had the potential for abuse and injury of unknown origin allegations to go unreported and uninvestigated timely. Findings: Review of the facility's P&P titled Abuse, Neglect, Exploitation or Misappropriation Reporting and Investigating revised 4/2024 showed all reports of resident abuse (including injuries of unknown origin), neglect, exploitation, or theft/misappropriation of resident property are reported to local, state, and federal agencies (as required by current regulations) and thoroughly investigated by facility management. Findings of all…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-09-17 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, medical record review, facility document review, and facility P&P review, the facility failed to provide the necessary care and services to maintain the highest practicable well-being for three of four sampled residents (Residents 1, 2, and 4). * The facility failed to ensure the nursing staff reported and documented the unwitnessed fall for Resident 1 on 8/28/24. Furthermore, the 72-hours neurological and post fall risk assessments were not completed following Resident 1's unwitnessed fall. * The facility failed to monitor the psychosocial harm for Residents 2 and 4 post abuse allegations. This failure had the potential to negatively affect the residents' health and well-being. Findings: 1. Review of the facility's P&P titled Neurological Assessment revised 10/2010 showed the general guidelines for neurological assessments are indicated following an unwitnessed fall. Review of the facility's P&P titled Falls and Fall Risk Managing revised 3/2018 showed a fall is defined as: unintentionally…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-09-17 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, medical record review, and facility P&P review, the facility failed to provide the necessary care and services to prevent or minimize injuries of a fall for one of four sampled residents (Resident 1). * Resident 1 had a history of falls; however, the floor mats were not provided as per the resident care plan and the fall risk assessment was inaccurate. This failure had the potential to place the resident at risk for further serious injury. Findings: Review of the facility's P&P titled Neurological Assessment revised 10/2010 showed the general guidelines for neurological assessments are indicated following an unwitnessed fall. Review of the facility's P&P titled Falls and Fall Risk Managing revised 3/2018 showed a fall is defined as: unintentionally coming to rest on the ground, floor, or other lower level but not as a result of an overwhelming external force. Unless there is evidence suggesting otherwise, when a resident is found on the floor, a fall is considered to have…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-09-17 · tag F0697 — failed to manage pain — isolatedProvide safe, appropriate pain management for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, medical record review, and facility P&P review, the facility failed to offer or provide the adequate and appropriate pain management for one of four sampled residents (Resident 1). * The facility failed to offer and provide Resident 1 pain medication when Resident 1 complained of pain on 8/28/24. This failure had the potential to negatively affect Resident 1's well-being. Findings: Review of the facility's P&P titled Pain revised 3/2018 showed the physician and staff will identify individuals who have pain or who at risk for having pain, which includes a review for any treatment that the resident currently is receiving for pain, including complementary and non-pharmacologic treatments. Review of the facility's Change in Resident's Condition or Status revised 7/2024, showed the nurse will notify the resident's attending physician or physician on call when there has been a (an): need to alter the resident's medical treatment significantly. Review of Resident 1's Care Plan dated 8/29/24, showed…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-08-23 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and medical record review, the facility failed to ensure the care plan was implemented related to informing all staff caring for Resident 1 of the special feeding needs for Resident 1. This failure had the potential for Resident 1 not receiving care and services to meet the care needs. Findings: Closed medical record review for Resident 1 was initiated on 8/21/24. Resident 1 was admitted to the facility on [DATE], and readmitted on [DATE]. Review of Resident 1's Physician Progress Note dated 8/6/24, showed Resident 1's diagnoses included dementia. Review of Resident 1's Plan of Care showed a care plan problem initiated on 7/15/24, addressing Resident 1's swallowing problem related to dysphagia. The interventions included for all staff to be informed of the resident's special dietary and safety needs, alternate small bites and sips, use a teaspoon for eating, and instruct the resident to eat in upright position, eat slowly and chew each bit thoroughly. Further review Resident 1's closed medical…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-08-13 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, medical record review, facility document review, and facility P&P review, the facility failed to implement their P&P for ensuring the reporting of a reasonable suspicion of a crime in accordance with section 1150B of the Act when the facility failed to report an allegation of resident-to-resident altercation to the law enforcement agency, CDPH L&C Program, and Ombudsman office for three of six sampled residents (Residents 1, 2 and 3). This failure had the potential to put the residents at risk for further abuse. Findings: Review of the facility ' s P&P titled Abuse, Neglect, Exploitation or Misappropriation – Reporting and Investigating revised 9/2022 showed all reports of resident abuse (including injuries of unknown origin), neglect, exploitation, or theft/misappropriation of resident property are reported to local, state, and federal agencies (as required by current regulations and thoroughly investigated by facility management. The administrator or the individual making the allegation…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-08-07 · tag F0758 — failed to limit and justify psychotropic drugs — isolatedImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, medical record review, and facility P& P review, the facility failed to ensure one of three sampled residents (Resident 3) was free from the unnecessary psychotropic (any drug that affects brain activity) medications. * The facility failed to obtain the informed consent from Resident 3 for the use of Ativan (its generic name, lorazepam, anti-anxiety medication). * The facility failed to ensure Resident 3's informed consent for the use of Seroquel (antipsychotic medication) was signed and dated by the physician. * The facility failed to ensure the monitoring for Resident 3's behaviors of agitation and restlessness for the use of PRN Ativan medication and the inability to sleep for the use of PRN Restoril (medication used to aid with sleep) medication were completed. * The facility failed to ensure the PRN Ativan and Restoril medications were administered only when Resident 3 had the behaviors of agitation and restlessness, and inability to sleep as ordered. * The facility failed to monitor…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-08-07 · tag F0760 — failed to prevent significant medication errors — isolatedEnsure that residents are free from significant medication errors.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, medical record review, and facility P&P review, the facility failed to ensure one of three residents (Resident 2) was free from the significant medication errors when Resident 2 was not given the medications as ordered by the physician on multiple occasions. In addition, the facility failed to notify the resident's physician. These failures had the potential to cause significant adverse effects to the residents. Findings: Review of the facility's P&P titled Administering Medications revised 4/2019 showed the medications are administered in a safe and timely manner, and as prescribed. Medical record review for Resident 2 was initiated on 8/8/24. Resident 2 was readmitted to the facility on [DATE]. Review of Resident 2's Order Summary Report showed the following physician's orders dated 8/19/23, to administer the following medications: - amlodipine besylate (a medication used to treat high blood pressure) oral tablet 10 mg orally one time a day for hypertension; - apixaban (its brand name is…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-07-12 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, medical record review, and facility P&P review, the facility failed to notify the physician of changes for one of seven sampled residents (Resident 1). * Resident 1's physician was not notified when Resident 1's inhaler ran out and Resident 1 had increased anxiety. This failure had the potential for the resident not to get the necessary care and services as the physician was not notified of changes. Findings: Review of the facility's P&P titled Change in Resident's Condition or Status revised 02/2021 showed the nurse will notify the resident's attending physician or physician on call where there has been a significant change in resident's physical/emotional/mental condition and a specific instruction to notify the physician of changes in resident's condition. Closed medical record review for Resident 1 was initiated on [DATE]. Resident 1 was admitted to the facility on [DATE], and discharged on [DATE]. Review of Resident 1's Order Summary Report showed a physician's order to administer the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-07-12 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, observation, medical record review, and facility P&P review, the facility failed to implement their P&P for ensuring the reporting of a reasonable suspicion of a crime in accordance with section 1150B of the Act when the report of an abuse allegation was not reported to the State Agency, Ombudsman, and local law enforcement for one of seven sampled residents (Resident 2). This failure had the potential for delay of investigation. Findings: Review of the facility's P&P titled Abuse, Neglect, Exploitation and Misappropriation Prevention Program revised 4/2021 showed the facility will report all allegations of abuse within the required timeframes and will identify and investigate any allegations of abuse within the required timeframes. Medical record review for Resident 2 was initiated on 6/13/24. Resident 2 was admitted to the facility on [DATE]. Review of Resident 2's Social Services Note dated 5/31/24 at 1718 hours, showed while the SSD was sitting in on a tele-visit with Resident 2 and the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-07-12 · tag F0610 — failed to investigate and act on abuse reports — isolatedRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, medical record review, and facility P&P review, the facility failed to timely investigate an abuse allegation for one of seven sampled residents (Resident 2). This failure had the potential for not protecting the resident from abuse. Findings: Review of the facility's P&P titled Abuse, Neglect, Exploitation and Misappropriation Prevention Program revised 04/2021 showed the facility will identify and investigate any allegations of abuse within the required timeframes. Medical record review for Resident 2 was initiated on 6/13/24. Resident 2 was admitted to the facility on [DATE]. Review of Resident 2's Social Services Note dated 5/31/24 at 1718 hours, showed while the SSD was sitting in on a tele-visit with Resident 2 and the psychologist, Resident 2 alleged Family Members 3 and 4 had been verbally abusing her, and the psychologist felt it was appropriate to report the allegation to the APS and Ombudsman office. On 6/13/24 at 1500 hours, an interview was conducted with the Administrator. The…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-07-12 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, observation, medical record review, and facility P&P review, the facility failed to ensure the necessary care and services were provided for two of seven sampled residents (Residents 1 and 3). In addition, the facility failed to ensure the facility's Emergency Procedure – Cardiopulmonary Resuscitation P&P was current. * The Daily Skilled Nursing Notes were not completed for Resident 1 who received skilled services. * Resident 3's psychiatry (a branch of medicine dealing with mental illness) consult was not completed timely. These failures had the potential to negatively impact the resident's quality of care due to incomplete medical records, delay of care and the facility P&P not being followed. Findings: 1. Closed medical record review for Resident 1 was initiated on [DATE]. Resident 1 was admitted to the facility on [DATE], and discharged on [DATE]. Review of Resident 1's Order Summary Report dated [DATE], showed the following: - Medicare Initial Certification to certify skilled services…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-07-12 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, medical record review, and facility P&P review, the facility failed to implement the safety interventions and provided supervision to 21 of 27 sampled residents (Residents 4, 5, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17, 18, 19, 20, 21, 22, 23, 24, 25, 26) who smoked. This failure had the potential for the residents to be at risk for injury while smoking. Findings: Review of the facility's P&P titled Smoking Policy - Residents approved 1/2024 showed this facility shall establish and maintain safe resident smoking practices, - Prior to, and upon admission, residents shall be informed of the facility smoking policy, including designated smoking areas, and the extent to which the facility can accommodate their smoking or non-smoking preferences. - Smoking is only permitted in designated resident smoking patio. - The resident will be evaluated on admission to determine if they are a smoker or non-smoker. If a smoker, a smoking assessment/evaluation will be completed. - Only disposable…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-07-12 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, medical record review, and facility P&P review, the facility failed to ensure one of seven sampled residents (Resident 1) received the respiratory medications as per the physician's orders. This failure had the potential for the resident not having their ordered medications being available when needed. Findings: Closed medical record review for Resident 1 was initiated on 6/12/24. Resident 1 was admitted to the facility on [DATE], and discharged on 4/22/24. Review of Resident 1's Order Summary Report dated 3/23/24, showed the following physician's orders: - An order dated 4/1/24, for albuterol sulfate inhalation aerosol powder (bronchodilator), inhale two puffs every six hours as needed for SOB/wheezing. - An order dated 4/6/24, ipratropium-albuterol solution 0.5 – 2.5 mg (bronchodilator), inhale orally via nebulizer every six hours for shortness of breath/wheezing. Review of Resident 1's MAR for April 2024 showed the resident hadlast received albuterol on 4/13/24 at 1922 hours. Review of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-07-12 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, medical record review, and facility P&P review, the facility failed to ensure the accurate controlled medication reconciliation for two of seven sampled residents (Residents 1 and 3). * Residents 1 and 3's Ativan (a controlled medication for anxiety) administration were not documented accurately as the controlled count sheet did not match the residents' MAR. This failure had the potential for drug diversion. Findings: Review of the facility's P&P titled Controlled Substances, revised 11/2022 showed the following: - Receipt, dispensing and disposition of controlled medications include records of personnel access usage, medication administration records, declining inventory records, and destruction, waste records. - Waste of controlled medication are done in the presence of the nurse and a witness who also signs the disposition sheet. 1. Medical record review for Resident 3 was initiated on 6/26/24. Resident 3 was readmitted to the facility on [DATE]. Review of Resident 3's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-07-12 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, medical record review, facility document review, and facility P&P review, the facility failed to maintain the infection control practices to help prevent the development and transmission of diseases and infections. * CNA 4 failed to perform hand hygiene before entering a room with Enhanced Barrier Precautions signage. This failure had the potential to increase the risk for the spread of infection. Findings: Review of the facility's P&P titled Hand Hygiene revised 10/2022 showed the facility considers hand hygiene the primary means to prevent the spread of infections. All personnel shall follow the handwashing/hand hygiene procedures to help prevent the spread of infections to other personnel, residents, and visitors. On 7/11/24 at 0840 hours, an Enhanced Barrier Precautions sign was observed outside Room A's doorway. The sign showed everyone must clean their hands, including before entering and when leaving the room. The isolation cart and hand sanitizer were also available before entering Room A. On 7/11/24 at 0842 hours, CNA 4 was observed…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-01-17 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and medical record review, the facility failed to protect one of two sampled residents (Resident 1) to be free from the verbal abuse by a facility's staff member. * Resident 1 had episodes of seeking to leave the facility and calling 911 (an emergency services). LVN 1 failed to respond appropriately by yelling at Resident 1. This failure had the potential to negatively impact Resident 1 's mental and emotional well-being. Findings: Medical record review for Resident 1 was initiated on 1/17/24. Resident 1 was admitted to the facility on [DATE]. Review of Resident 1's MDS dated [DATE], showed Resident 1 had moderately cognitive impairment. Review of Resident 1's SBAR Communication Form dated 12/25/23 at 2302 hours, showed Resident 1 called 911 twice from her personal phone and stated she was being held hostage for money. The nursing staff spoke to the dispatcher both times to clarify Resident 1 was in a skilled nursing facility and confused. Resident 1 was redirected to her room. Resident 1 was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-11-09 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, facility document review, and facility P&P review, the facility failed to ensure food safety and sanitation requirements were met in the kitchen when: * Time/Temperature Control for Safety (TCS) foods (food that required time and temperature controls to limit the growth of illness causing bacteria) were not monitored to ensure proper cool down process was followed. * The thawing process was not performed as per the facility's P&P. * Two of two ice machines were not clean. * The expired food items in the kitchen and residents' refrigerator were not discarded . * One of kitchen staff did not follow the facility's dress code during the food preparation. * The food preparation equipment were not in proper operating condition. * The kitchen utensils and dishware were not stored in a sanitary condition. * The floor of the walk-in refrigerator had missing tiles. * The chemical and emergency water supply were no properly stored. These failures had the potential to cause foodborne illnesses in a highly susceptible resident population who consumed food…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-11-09 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, medical record review, facility document review, and facility P&P review, the facility failed to implement and maintain their infection control program as evidenced by: * The facility failed to implement their infection control surveillance programs from October through November 2023. The facility failed to ensure the Infection Prevention and Control Surveillance Logs were complete and accurate to determine if the resident's infection met the McGeer's criteria for true infection. * The facility failed to ensure the staff practiced the special droplet/contact precautions when exiting Room B that had a posted signage outside the room for special droplet/contact precautions. * The facility failed to ensure Resident 993's oxygen nasal cannula tubing and nebulizer mask were stored properly, and the storage bag was not on the floor. * LVN 11 failed to perform the handwashing in between oral, oral inhalation, and eye drop administration for Resident 13. * LVN 14 failed to perform the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-11-09 · tag F0558 — failed to accommodate residents' needs and preferences — isolatedReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, medical record review, and facility P&P review, the facility failed to provide the reasonable accommodations to meet the needs of one of 19 final sampled residents (Resident 13) and two nonsampled residents (Residents 24 and 30). * The facility failed to ensure the call lights for Residents 24 and 30 were within the residents' reach. * The facility failed to provide Resident 13's preferred room temperature water during the medication administration. These failures had the potential to negatively impact the residents' well-being. Findings: Review of the facility's P&P titled Call Light revised October 2010 showed when the resident is in bed or confined to a chair be sure the call light is within easy reach of the resident. 1. During the initial tour of the facility on 11/6/23 at 1110 hours, Resident 30 was observed sitting towards the foot of the bed and calling out for assistance to help her find pants to wear. Resident 30's call light was observed on the floor closed to the head…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-11-09 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, medical record review, and facility P&P review, the facility failed to ensure the physician and resident's responsible party were notified of the changes in conditions of two of 19 final sampled residents (Residents 7 and 69) as evidence by: * The facility failed to notify the physician and Resident 7's responsible party for the resident's back of the right hand skin discoloration. * The facility failed to ensure Resident 69's responsible party was notified of Resident 69's positive for C. diff and use of Vancomycin (antibiotic medication) to treat C. diff. These failures had the potential for Residents 7 and 69 not to receive the appropriate treatment to address his medical needs and to have a delay in care and treatment. Findings: Review of the facility's P&P titled Acute Condition Changes-Clinical Protocol revised March 2018 showed direct care staff, including nursing assistants will be trained in recognizing subtle but significant changes in the resident (for example, a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-11-09 · tag F0604 — failed to not use physical restraints improperly — isolatedEnsure that each resident is free from the use of physical restraints, unless needed for medical treatment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, medical record review, and facility P&P review, the facility failed to ensure one of 19 final sampled residents (Resident 51) was free from the physical restraints. This failure had the potential to negatively affect Resident 51's physical and psychosocial well-being. Findings: Review of the facility's P&P titled Use of Restraints revised 4/2017 showed the restraints shall only be used for the safety and well-being of the residents and only after other alternatives have been tried unsuccessfully. Restraints shall only be used to treat the resident's medical symptom(s) and never for discipline or staff convenience, or for the prevention of falls. When the use of restraints is indicated, the least restrictive alternative will be used for the amount of time necessary, an ongoing reevaluation for the need of restraints will be documented. The policy defined physical restraints as any manual method or physical or mechanical device, material or equipment attached or adjacent to the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-11-09 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, medical record review, and facility P&P review, the facility failed to develop the comprehensive plans of care to reflect the individual care needs of four of 19 final sampled residents (Residents 6, 44, 51, and 69) and one nonsampled resident (Resident 36). * The facility failed to develop a care plan problem to address Resident 69's antibiotic use, contact precaution, and infection for Clostridioides difficile (C. difficile or C. diff, a germ that causes diarrhea and inflammation of the colon). * The facility failed to develop a care plan goal and interventions to address and monitor the risk of dehydration for Resident 6. * The facility failed to develop an individualized care plan problem to address Resident 51's use of quetiapine fumarate (an antipsychotic medication that treats several kinds of mental health conditions including schizophrenia and bipolar disorder) and mirtazapine (can raise blood cholesterol levels, raise your appetite, and cause weight gain). This failure…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-11-09 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, medical record review, and facility P&P review, the facility failed to ensure to provide the necessary services to attain or maintain the highest practicable well-being for two of 19 final sampled residents (Residents 6 and 7). * The facility failed to ensure the Geri-sleeves and heel protectors were applied to Resident 7 as ordered. In addition, the facility failed to identify and assess for Resident 7's back of the right hand black colored skin discoloration. These failures had the potential risk of not providing appropriate care for Resident 7. * The facility failed to obtain weekly weights and laboratory test as ordered for Resident 6. This failure had the potential to negatively impact the resident's well-being. Findings: Review of the facility's P&P titled Acute Condition Changes-Clinical Protocol revised March 2018 showed direct care staff, including nursing assistants will be trained in recognizing subtle but significant changes in the resident (for example, a decrease in…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-11-09 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, medical record review, and facility P&P review, the facility failed to ensure two of 19 final sampled residents (Residents 28 and 87) and one nonsampled (Resident 9) remained free from accident hazards. * The facility failed to implement the care plan interventions to store Residents 9 and 28's smoking lighter by the nursing station. This failure posed the risk of fire and serious injuries to the residents who smoked and other residents who resided in the facility. * The facility failed to ensure Resident 87's side table was place in an area where it is not a safety hazard. This failure had the potential to cause injury to Resident 87 during a fall. These failures posed the risk of fire and serious injuries to the residents who smoked and to the other residents who resided in the facility. Findings: Review of the facility's P&P titled Smoking Policy-Residents (undated), showed only facility-approved ashtrays and other smoking equipment/paraphernalia (with staff assistance) shall…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-11-09 · tag F0693 — failed to provide proper feeding-tube care — isolatedEnsure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, medical record review, and facility P&P review, the facility failed to ensure the necessary enteral feeding (a way of delivering nutrition directly to the stomach or small intestine) care and services were provided to two of 19 final sampled residents (Residents 40 and 51). * Resident 51's enteral feeding infusion was started prior to the time ordered by the physician. This failure had the potential to negatively affect Resident 51's physical well-being. * The facility failed to ensure Resident 40's Glucerna 1.5 (an enteral feeding formula) bottle was labeled and dated. This failure posed the risk of providing the resident with an outdated formula. Findings: 1. Review of the facility's P&P titled Enteral Nutrition revised 11/2018 showed the enteral feedings are scheduled to try to optimize the resident's independence whenever possible. On 11/7/23 at 1223 hours, an observation and concurrent interview was conducted with LVN 2. Resident 51 was observed in her bed, asleep. Resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-11-09 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, medical record review, and facility P&P review, the facility failed to provide the safe respiratory care to three of 19 final sampled residents (Residents 40, 51, and 65) and two nonsampled residents (Residents 64 and 993). * The facility failed to ensure the supplies used for Resident 40's respiratory care were dated and stored in a labeled and dated plastic bag and failed to ensure Resident 40's respiratory treatment medication was not left at bedside. * The facility failed to ensure the supplies used for Resident 65's respiratory care were dated and not touching the floor. * The facility failed to follow the physician's order for oxygen administration for Resident 64 was followed and oxygen humidifier bottle was replaced when empty. * The facility failed to ensure Resident 993's nebulizer mask was labeled and dated, and nebulizer mask and oxygen nasal cannula were stored properly. *The facility administered Resident 51 continuous oxygen via nasal cannula without a physician's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-11-09 · tag F0698 — failed to provide proper dialysis care — isolatedProvide safe, appropriate dialysis care/services for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, medical record review, and facility P&P review, the facility failed to ensure the dialysis care was provided for one of 19 final sampled residents (Resident 28). * The facility failed to ensure the physician's order for 1200 ml fluid restriction (a diet which limits the amount of daily fluid consumption) per 24 hours was followed and carried out accordingly for Resident 28. * The facility failed to ensure the water pitcher was not in Resident 28's room when on a fluid restriction as per the facility's P&P. * The facility failed to ensure the facility and dialysis center communication forms were completed for Resident 28. These failures had the potential for Resident 28 to experience medical complications. Findings: Review of the facility's P&P titled Encouraging and Restricting Fluids revised 10/2010 showed follow specific instructions concerning fluid intake or restrictions. Be accurate when recording fluid intake. Record fluid intake on the intake side of the intake and output…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-11-09 · tag F0700 — isolatedTry different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and medical record review, the facility failed to provide the environment free from accident hazards for one of 19 sampled residents (Resident 18). * The facility failed to obtain a physician's order and develop the comprehensive plan of care for the use bilateral ¼ side rails for Resident 18. This failure had the potential to place Resident 18 at risk for serious injury. Findings: On [DATE] at 0958 hours, Resident 18 was observed lying in bed with the left ¼ side rail elevated. During an observation on [DATE] at 1055 hours, Resident 18 was lying on his bed holding the left side rail turned himself halfway to the left side using his right hand, while the nurse was changing his suprapubic catheter dressing. On [DATE] at 0832 hours, an observation and concurrent interview was conducted with Resident 18. Resident 18 used his right hand to grab the left side rail when he needed to turn to the side. Resident 18 stated he used the side rail when he needed to turn to the side. When…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-11-09 · tag F0744 — failed to care for residents with dementia — isolatedProvide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, medical record review, and facility P&P review, the facility failed to develop the care plan to address one of 19 final sampled residents (Resident 51). This failure had the potential for Resident 51 to not receive the appropriate treatment and services needed for her dementia. Findings: Review of the facility's P&P titled Dementia-Clinical Protocol revised November 2018 showed for the individual with confirmed dementia, the IDT will identify a resident-centered care plan to maximize remaining function and quality of life. Medical record review for Resident 51 was initiated on 11/6/23. Resident 51 was originally admitted to the facility on [DATE], and readmitted on [DATE]. Review of Resident 51's History and Physical Examination dated 10/4/23, showed Resident 51 did not have capacity to understand and make decisions. Review of Resident 51's Physician's Progress Notes dated 10/26/23, showed Resident 51's diagnoses included dementia. Further review of Resident 51's medical record failed to show…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-11-09 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and medical record review, the facility failed to ensure the pharmaceutical services met the residents' needs as evidenced by: - The routine medications were not available for two of 19 final sampled residents (Residents 13 and 40) and one nonsampled resident (Resident 994). - The licensed nurse left the medications unattended at Resident 40's bedside when performed other tasks. - The controlled medications were not accurately documented on the controlled medication record and MAR for one of 19 final sampled residents (Resident 60) and one nonsampled resident (Resident 593). These failures posed the risk for negatively affecting the residents' health and diversion of controlled medications. Findings: Review of the facility's P&P titled Medication Administration-General Guidelines with effective date October 2017 showed the following: - Medications are administered in accordance with written orders of the attending physician. - Medications are administered without unnecessary…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-11-09 · tag F0757 — failed to avoid unnecessary drugs — isolatedEnsure each resident’s drug regimen must be free from unnecessary drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, medical record review, facility document review, and facility P&P review, the facility failed to ensure the necessary care and monitoring were provided to two of 19 final sampled residents (Residents 44 and 51) regarding the use of anticoagulant medication. * Residents 44 and 51 received anticoagulant medication without monitoring of the side effects, including bleeding and bruising. This failure had the potential for poor health outcomes for these residents. Findings: Review of Lexicomp, an online reference for clinical drug information, showed precautions and concerns related to the adverse effects of enoxaparin sodium included bleeding and residents should be monitored closely for signs and symptoms of bleeding. Review of the facility's P&P titled Anticoagulation-Clinical Protocol revised in November 2018 showed the following: 1. As part of the initial assessment, the physician and staff will identify individuals who are currently anticoagulated; for example, those with a recent history of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-11-09 · tag F0758 — failed to limit and justify psychotropic drugs — isolatedImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, medical record review, and facility P&P review, the facility failed to ensure four of the 19 final sampled residents (Residents 44, 47, 50, and 51) were free from unnecessary psychotropic medications (medication that affects the brain activity). * The facility failed to provide non-pharmacological interventions to Resident 47's episodes of persistent yelling and screaming to minimize the use of quetiapine (antipsychotic medication). * The facility failed to provide the non-pharmacological interventions to Resident 44's pain, inability to sleep, combative and aggressive behavior to minimize the use of Cymbalta, mirtazapine, and quetiapine fumarate (psychotropic medications). * The facility failed to ensure Resident 51's quetiapine (is an antipsychotic medication that treats several kinds of mental health conditions including schizophrenia and bipolar disorder) had a proper documented diagnosis by the provider. The facility failed to implement any nonpharmacological intervention…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-11-09 · tag F0759 — failed to keep medication error rate low — isolatedEnsure medication error rates are not 5 percent or greater.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, medical record review, and facility P&P review, the facility failed to ensure the medication error rate was below 5%. The facility's mediation error rate was 27.59% during the medication administration observation as evidenced by: * LVN 11 failed to administer tiotropium bromide to Resident 13 per the physician's order because it was not available. * Resident 13 had a physician's order to administer Ventolin. However, LVN 11 did not provide instructions to Resident 13 prior to administration. Resident 13 coughed immediately after Ventolin administration. * LVN 13 failed to administer the lidocaine patch to Resident 40 per the physician's order because it was not available. * LVN 13 failed to administer a full dosage of four out of seven crushed medications to Resident 40 via G-Tube as evidenced by residues found on four of seven cups containing medicaitons. * LVN 9 failed to administer the albuterol sulfate to Resident 994 as per the physician's order because it was not…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-11-09 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and facility P&P review, the facility failed to provide the necessary pharmacy services to ensure the proper storage, labeling, and disposal medications as evidenced by: * The facility failed to ensure an outdated influenza vaccine was removed from the refrigerator in Medication room [ROOM NUMBER]. * The facility failed to ensure the expired alcohol wipes were removed from Medication Cart 1. * The facility failed to ensure three opened insulin pens in Medication Cart 3 had no open date labeled. * The facility failed to ensure the expired IV supplies were removed from Medication Cart 2. * The facility failed to ensure the medications were secured and attended by the licensed nurses. These failures had the potential to negatively impact the residents. Findings: Review of the facility's P&P titled Storage of Medications and Supplies revised in 4/2022 showed the facility shall not use discontinued, outdated, or deteriorated drugs, biologicals and medical supplies. All such drugs and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-11-09 · tag F0802 — failed to prepare enough nourishing food — isolatedProvide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, facility document review, and facility P&P review, the facility failed to ensure the kitchen staff had the appropriate skill sets to safely prepare meals served to the facility residents when: * Two of two cooks (Cooks 1 and 2) were not competent in monitoring the time and temperature for TCS (time/temperature control for safety) foods. This failure had the potential to place the 87 residents who received food prepared in the kitchen at risk for foodborne illness and to not meet their nutritional needs which could lead to nutritional related health concerns. Findings: According to the USDA Food Code 2022, Section 3-501.14 Cooling, (A) Cooked time/temperature control for safety food shall be cooled: (1) within two hours from 135 degrees Fahrenheit (F) to 70 degrees F; and (2) within a total of six hours from 135 degrees F to 41 degrees F or less. Review of the facility's P&P titled Cooling and Reheating of Potentially Hazardous or Time/Temperature Control for Safety (TCS) Food dated 2023 showed cooked Potentially Hazardous Food (PHF) or TCS food shall…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-11-09 · tag F0806 — failed to honor food preferences — isolatedEnsure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, facility document review and facility P&P review, the facility failed to ensure the nutritional needs were met for one of 19 final sampled residents (Resident 1) and one nonsampled resident (Resident 17) when: * Resident 1 disliked corn but was not served a substitute for the corn salad on her lunch tray. * Resident 17 disliked salad but was not served a substitute for the salad on her lunch tray. This failure posed the risk for the residents' nutritional needs to not be met. Findings: Review of the facility's P&P titled Food Substitutions During Tray Line an Alternate for a Food Item Resident Does Not Like That is Recorded on the Tray Card dated 2023 showed the cook will provide a food substitute at each meal for a food item that a resident may dislike, which has been noted on their tray card. Review of the facility's record titled Fall Menus showed the following: -Week 2 Monday dated 11/6/23, showed for the lunch meal, pot roast, mashed potatoes, gravy over the meat and potatoes, brussels sprouts, sweet corn salad, ice cream, and milk. -Week 2…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-11-09 · tag F0813 — isolatedHave a policy regarding use and storage of foods brought to residents by family and other visitors.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, facility document review, and facility P&P review, the facility failed to ensure the P&P for resident food brought by the visitors was followed. * The facility's P&P for Food for Residents from Outside Sources did not meet the current federal regulation. * The facility failed to ensure the staff were aware of the process of storing and discarding the resident food brought in by the visitors. * The facility failed to ensure the staff were educated on safe food handling practices when handling the resident food brought in by the visitors. * The facility failed to ensure the policy, guidelines, and safe food handling practices were communicated to the resident's family/visitors who brought the resident food from the outside. These failures had the potential to cause foodborne illness to the residents who received food brought by the visitors. Findings: 1. According to the Code of Federal Regulations, Section §483.60(i)(3) Food Safety Requirements, the facility must have a policy regarding use and storage of food brought to residents by family and other…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-11-09 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, medical record review, and facility P&P review, the facility failed to ensure the medical record for one of 19 final sampled residents (Resident 65) and one of the closed record sampled residents (Resident 91) were complete and accurate. * The facility failed to document Resident 65's indwelling urinary catheter care and monitoring of urine. This failure had the potential for the resident's care not being met as the clinical information were not complete. * The facility failed to ensure the accurate elopement risk assessment was conducted for Resident 91. This failure had the potential to affect the implementation of preventative elopement measures to ensure the safety of Resident 91. Findings: 1. Review of the facility's P&P titled Catheter Care - Urinary revised 08/2022 showed the purpose of this procedure is to prevent urinary catheter-associated complications, including urinary tract infection and the following information should be recorded in the resident's medical record:…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-11-09 · tag F0847 — isolatedInform resident or representatives choice to enter into binding arbitration agreement and right to refuse.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, medical record review, and facility record review, the facility failed to ensure the arbitration agreement provided to one nonsampled resident (Resident 74) was in a language that she understood. This failure had the potential to result in Resident 74 not understanding the purpose of the arbitration agreement she signed with the facility. Findings: Medical record review for Resident 74 was initiated on 11/7/23. Resident 74 was admitted to the facility on [DATE]. Review of Resident 74's admission Record showed her primary language was Spanish. Review of Resident 74's History and Physical examination dated 8/2/23, showed Resident 74 was able to make her own medical decisions. Review of Resident 74's Social Services admission Assessment-V1 dated 8/3/23, showed Resident 74 was alert and oriented. The document also showed Resident 74 spoke Spanish and had limited English. Review of Resident 74's Arbitration Agreement with the facility dated 9/18/23, showed the document was written in English and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-11-09 · tag F0881 — failed to use antibiotics responsibly — isolatedImplement a program that monitors antibiotic use.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, medical record review, facility document review, and facility P&P review, the facility failed to monitor and address the use of antibiotic when the resident's condition did not meet the McGeer's criteria (a set of specific definitions to identify true infections in long term nursing facilities) for one of 19 final sampled residents (Resident 54). This failure had the potential for antibiotics to be used when it was not indicated and the development of antibiotic-resistant bacteria. Findings: Review of the facility's P&P titled Antibiotic Stewardship revised 11/2019 showed identifying an Infection Preventionist to oversee the Antibiotic Stewardship Program ensuring that policies regarding stewardship are monitored and enforced. The IP will collect and analyze infection surveillance data, coordinate data collection, and monitor adherence to infection control policies and procedures. The facility has chosen to use guidelines developed by McGeer/Loeb and Stone and include newer surveillance…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-11-09 · tag F0883 — failed to offer flu and pneumonia vaccines — isolatedDevelop and implement policies and procedures for flu and pneumonia vaccinations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, medical record review, and facility P&P review, the facility failed to ensure one of 35 final sampled residents (Resident 51) and one nonsampled resident (Resident 14) were offered the influenza vaccine (a vaccine given to protect the resident from influenza disease) and pneumococcal vaccine (a vaccine given to protect the resident from pneumococcal disease) when the residents were eligible to receive, in accordance with the current CDC's guidelines and recommendations. This failure posed the risk of Resident 14 and 51 acquiring influenza and pneumonia. Findings: Review of the facility's P&P titled Influenza Vaccine revised September 2023 showed the influenza vaccine shall be offered to residents unless the vaccine is medically contraindicated, or the resident or employee had already been immunized. Residents admitted shall be the vaccine within five working days of the employee's job assignment or the resident's admission to the facility. Review of the facility's P&P titled Pneumococcal…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-11-09 · tag F0909 — failed to maintain a comfortable temperature — isolatedRegularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, medical record review, facility document review, and facility P&P review, the facility failed to ensure the residents' entrapment assessments were complete and the measurements were recorded during the bed inspection when identifying areas of possible entrapment with the use of bed rails for all five residents with side rails. These failures had the potential to negatively impact the residents resulting in possible entrapment, serious injury, and death. Findings: According to the Hospital Bed System Dimensional and Assessment Guidance to Reduce Entrapment, the term entrapment describes an event in which a patient/resident is caught, trapped, or entangled in the space in or about the bed rail, mattress, or hospital bed frame. Patient entrapments may result in deaths and serious injuries. These entrapment events have occurred in openings within the bed rails, between the bed rails and mattresses, under bed rails, between split rails, and between the bed rails and head or foot…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · Bcited before2026-05-08 · tag F0583 — failed to protect personal privacy — patternKeep residents' personal and medical records private and confidential.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and facility document review, the facility failed to protect the residents' identifiable information. * The facility's Survey Inspection Results binder for public viewing included two Confidential Resident Rosters (a list which identified the names of the residents by their identifiers given for surveys to protect the residents' identities). This failure resulted in confidential residents' information being accessible to the public.Findings: On 5/7/26 at 1100 hours, the Survey Inspection Results binder was observed in a wall pocket in the hallway between the front lobby and Nurse's Station A, accessible for public review. Review of the Survey Inspection Results binder showed two Confidential Resident Rosters for the following surveys:- an Abbreviated Survey dated 2/19 - 2/24/26, with five resident identifiers and their names; and - an Abbreviated Survey dated 4/15/26, with four resident identifiers and their names. The rosters were identified as being confidential and had Confidential printed diagonally across the page in a large grey font. On 5/7/26…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · B2026-05-08 · tag F0636 — patternAssess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and medical record review, the facility failed to timely complete the admission MDS assessments for two of 20 final sampled residents (Residents 92 and 143). - Resident 92's admission MDS assessment was late and incomplete.- Resident 143's admission MDS assessment was completed late.These failures had the potential to delay the establishment of a standardized, holistic baseline assessment of the residents' functional capabilities and health needs upon admission, as well as delay required submission of an assessment data to CMS.Findings: 1. Medical record review for Resident 92 was initiated on 5/5/26. Resident 92 was admitted on [DATE]. Review of Resident 92's EHR showed an admission MDS assessment dated [DATE]. The assessment was incomplete with only one of 18 sections completed. The resident's 14th day in the facility was 4/30/26. On 5/5/26 at 1410 hours, an interview and concurrent medical record review was conducted with the MDS Coordinator. The MDS Coordinator reviewed Resident 92's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · B2026-05-08 · tag F0730 — patternObserve each nurse aide's job performance and give regular training.
What the surveyor found here — the official record, unedited, may be distressing
Based on interview and facility document review, the facility failed to ensure three of four CNA employee personnel files contained annual performance evaluations. * CNA 3, 4, and 5's employee personnel files failed to contain the staff's annual performance evaluations. These failures posed a risk that the CNAs may not receive appropriate in service education or performance based feedback necessary to ensure quality resident care.Findings: On 5/6/26 at 1000 hours, an interview and concurrent review of CNA 3, 4, and 5's employee personnel files was conducted with the DSD. The following was observed: - CNA 3's employee personnel file showed a date of hire of 6/19/12. - CNA 4's employee personnel file showed a date of hire of 8/13/24. - CNA 5's employee file showed a date of hire of 11/29/23. When asked to provide the most recent performance evaluations, the DSD stated he was unable to locate CNA 3, 4, and 5's prior performance evaluations.
- No harm found · Bcited before2025-08-05 · tag F0656 — failed to write and follow a full care plan — patternDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, medical record review, and facility P&P review, the facility failed to develop the comprehensive plans of care to reflect the individual care needs for two of five sampled residents (Residents 1 and 5). * The facility failed to develop a care plan to address Resident 1's laceration to the right temporal area. * The facility failed to develop a care plan to address Resident 5's skin tear to the left forearm. These failures had the potential risk of not providing appropriate, consistent, and individualized care to these residents.Findings: Review of the facility's P&P titled Care Plans, Comprehensive Person-Centered revised 12/2016 showed a comprehensive person-centered care plan that includes measurable objectives and timetables to meet the resident's physical, psychosocial and functional needs is developed and implemented for each resident. 1. Closed medical record review for Resident 1 was initiated on 7/16/25. Resident 1 was readmitted to the facility on [DATE], and discharged on 6/19/25.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · Bcited before2025-08-05 · tag F0842 — failed to keep accurate, complete medical records — patternSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, medical record review, and facility P&P review, the facility failed to ensure the medical record was accurate for one of three sampled residents (Resident 4). This failure posed the risk for Resident 4 not to receive the accurate and necessary care.Findings: Review of the facility's P&P titled Fall Risk Assessment copyright 2001 showed the nursing staff, in conjunction with the attending physician, consultant pharmacist, therapy staff, and others, will seek to identify and document resident risk factors for falls and establish a resident-centered falls prevention plan based on relevant assessment information. Review of the facility's P&P titled Charting and Documentation revised 7/2017 under the Policy Interpretation and Implementation section showed documentation in the medical record will be objective (not opinionated or speculative), complete, and accurate. Medical record review for Resident 4 was initiated on 7/17/25. Resident 4 was admitted to the facility on [DATE], and readmitted on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · Bcited before2025-03-24 · tag F0558 — failed to accommodate residents' needs and preferences — patternReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, medical record review, and facility P&P review, the facility failed to provide the reasonable accommodations to meet the needs of one of 20 final sampled residents (Resident 107). * The facility failed to ensure the call light for Resident 107 was within the resident's reach. This failure had the potential to negatively impact the resident's well-being. Findings: Review of the facility's P&P titled Call System, Resident dated September 2022 showed when the resident needed assistance, a communication system was provided to call the staff for assistance. The staff answered the call as soon as possible by available staff, and urgent needs would be answered immediately. During the initial tour of the facility on 3/17/25 at 0922 hours, Resident 107's call light button was observed hanging over a cord near the wall above Resident 107's head of the bed. Resident 107's call button was not placed within the resident's reach. Medical record review for Resident 107 was initiated on 3/18/24.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · B2025-03-24 · tag F0582 — patternGive residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, medical record review, and facility document review, the facility failed to provide the Skilled Nursing Facility Advance Beneficiary Notice of Non-coverage (SNF ABN) Form CMS-10055 and Notice of Medicare Non-Coverage (NOMNC) for one of three nonsampled residents (Resident 51) reviewed for beneficiary notices. This failure had the potential to not allow the resident or their representative to make informed decisions regarding their Medicare services. Findings: Review of the facility's SNF ABN Form CMS-10055 instructions dated 2024 showed the SNF ABN Form CMS-10055 provided information to allow the beneficiaries to decide whether to receive care that may not be paid for by Medicare and allow for the beneficiary to assume the financial responsibility. Review of the facility's NOMNC Form CMS 10123 with an expiration date of 11/30/27, showed the NOMNC Form CMS 10123 provided information to the beneficiaries of when the service coverage will end and the process to appeal the Medicare coverage.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · B2025-03-24 · tag F0640 — patternEncode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and medical record review, the facility failed to transmit the MDS timely for one of 20 final sampled residents (Resident 61) and two nonsampled residents (Residents 97 and 103). This failure had the potential for not having current information in the residents' medical records. Findings: Review of the CMS Long-Term Care Facility Resident Assessment Instrument 3.0 User's Manual, Version 1.19.1 dated 10/2024 showed the MDS assessments and tracking records that include a select number of items from the MDS used to track residents and gather important quality data at transition points, such as when they enter a nursing home, leave a nursing home, or when a resident's Medicare Part A stay ends, but the resident remains in the facility. For a Discharge Assessment (return not anticipated and return anticipated), the MDS completion date should be no later than the discharge date plus 14 calendar days. Additionally, the MDS must be transmitted no later than the MDS completion date plus 14 calendar…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · Bcited before2025-03-24 · tag F0842 — failed to keep accurate, complete medical records — patternSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — the official record, unedited, may be distressing
Based on interview and facility document review, the facility failed to ensure the documentation on the Quality Control Log was accurate for one of four medication carts. This failure had the potential for not knowing if the documented blood sugars for the residents were accurate. Findings: On 3/20/25 at 0815 hours, an interview and concurrent facility document review was conducted with LVN 10. Review of the Quality Control Log showed the serial number labeled on the glucometer device did not match the serial number documented on the Quality Control Record. LVN 10 verified the findings.
- No harm found · B2025-02-05 · tag F0576 — patternEnsure residents have reasonable access to and privacy in their use of communication methods.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, medical record review, facility document review, and facility P&P review, the facility failed to ensure the mailedpackage was unopened and delivered for one of two sampled residents (Resident 1). This failure had the potential to violate the resident's rights to receive mail. Findings: Review of the facility's P&P titled Resident Rights revised December 2016 showed the Federal and State laws guarantee certain basic rights to all residents of this facility. These rights include to communicate and access to people and services inside and outside the facility and communicate in person and by mail, email, and telephone with privacy. Review of the facility's document titled Resident Rights (undated) showed the resident may promptly send and receive mail unopened and have access to writing supplies. Closed medical record review for Resident 1 was initiated on 2/5/25. Resident 1 was admitted to the facility on [DATE], and discharged to a board and care on 10/12/24. Review of Resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · B2025-01-15 · tag F0623 — patternProvide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and medical record review, the facility failed to send a copy of the notice of the transfer/discharge to the representative of the Office of the State Long-Term Care Ombudsman for two of three sampled residents (Residents 1 and 2). This failure posed the risk of the Ombudsman not being aware of the circumstances of the residents' transfer/discharge should the appeal be filed or requested by the residents or their representatives regarding the transfers. Findings: 1. Medical record review for Resident 1 was initiated on 1/10/25. Resident 1 was admitted to the facility on [DATE], transferred to the acute care hospital on [DATE],and readmitted to the facility on [DATE]. Review of Resident 1's H&P examination dated 12/30/24, showed Resident 1 had impaired judgment and did not have mental capacity to make decisions. Review of Resident 1's progress note dated 12/12/24, showed the physician assessed Resident 1 and ordered for Resident 1's transfer to the acute care hospital. Further review of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · B2025-01-15 · tag F0625 — patternNotify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, medical record review, and facility P&P review, the facility failed to ensure one of three sampled residents (Resident 1) and/or the resident's representative was provided a written bed hold policy prior to the transfer. This failure had the potential for the resident or resident's representative to not be informed of their rights to return to the facility following a hospitalization. Findings: Review of the facility's P&P titled Bed-holds and Returns revised 3/2017 showed prior to the transfers, the residents or residents' representatives will be informed in writing of the bed hold and return policy. Medical record review for Resident 1 was initiated on 1/10/25. Resident 1 was admitted to the facility on [DATE], transferred to the acute care hospital on [DATE], and readmitted to the facility on [DATE]. Review of Resident 1's H&P examination dated 12/30/24, showed Resident 1 had impaired judgment and did not have mental capacity to make decisions. Review of Resident 1's progress notes dated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · Bcited before2024-08-07 · tag F0684 — failed to provide proper treatment and quality of care — patternProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and medical record review, the facility failed to follow the physician's orders for one of three sampled residents (Resident 3). * The facility failed to carry out the physician's order for Resident 3's STAT psychiatric consultation order until nine days later. This failure had the potential for the delay of necessary treatment and services and can negatively impact the resident's health conditions. Findings: Closed medical record review for Resident 3 was initiated on 7/25/24. Resident 3 was admitted to the facility on [DATE], and discharged to a psychiatric facility on 7/29/24. Review of Resident 3's Physicians Order Summary Report showed a physician's order dated 7/2/24, for STAT psych evaluation. Further review of Resident 3's closed medical record showed Resident 3 was seen by the psych NP on 7/11/24, nine days after it was ordered as STAT. On 8/2/24 at 1004 hours, an interview and concurrent closed medical review for Resident 3 was conducted with the DON. When asked who responsible for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · Bcited before2024-07-12 · tag F0656 — failed to write and follow a full care plan — patternDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, medical record review and facility P&P review, the facility failed to develop a plan of care for one of seven sampled residents (Resident 1). * Resident 1's plan of care did not address the resident's need for monitoring while smoking and history of keeping medication in their nightstand. This failure had the potential for the resident not to receive the necessary care and interventions to promote resident's safety. Findings: Closed medical record review for Resident 1 was initiated on 6/12/24. Resident 1 was admitted to the facility on [DATE], and discharged on 4/22/24. a. Review of the facility's P&P titled Smoking Policy - Residents revised 10/2023 showed any smoking-related privileges, restrictions, or concerns (for example, the need for close monitoring) are noted on the care plan, and all personnel caring for the resident shall be alerted to these issues. Review of Resident 1's Admission/readmission Initial assessment dated [DATE], under the section for Smoking Assessment showed…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · Bcited before2024-07-12 · tag F0761 — failed to label and store drugs safely — patternEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — the official record, unedited, may be distressing
Based on observation, interview, and facility P&P review, the facility failed to ensure the medications were not left unattended. * Three medication cups containing medications were left unattended on the medication cart near the nurses' station. This failure had the potential for other residents to have access to medications. Findings: Review of the facility's P&P titled Medication Storage In The Facility effective 4/2008 showed medications are stored safely and securely, and is accessible only to licensed nursing personnel. On 6/26/24 at 1632 hours, three medication cups containing medications were observed on top of the medication cart near the nurses' station. Two cups had liquid medications and one cup had a capsule medication. LVN 5 was observed coming in from the patio door. LVN 5 stated she was assisting another resident into the patio area and verified she should not have left the medications on the cart.
- No harm found · Bcited before2024-04-25 · tag F0656 — failed to write and follow a full care plan — patternDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, medical record review, and facility P&P review, the facility failed to develop a plan of care to reflect the individual care needs for one of two sampled residents (Resident 1). * The facility failed to develop a care plan problem to address Resident 1's smoking and use of bronchodilators. This failure posed the risk of not providing appropriate, consistent, and individualized care to the resident. Findings: Review of the facility's P&P titled Care Plans Comprehensive Person-Centered revised 12/2016 showed the facility will implement a comprehensive, person-centered care plan that includes measurable objectives and timetables to meet the resident's physical, psychosocial and functional needs. Closed medical record review for Resident 1 was initiated on 4/24/24. Resident 1 was admitted to the facility on [DATE], and discharged to the acute care hospital on 4/15/24. Review of Resident 1's H&P examination dated 3/23/24, showed Resident 1 had the capacity to make decisions. a. Review of Resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · Bcited before2024-04-25 · tag F0842 — failed to keep accurate, complete medical records — patternSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, medical record review, and facility P&P review, the facility failed to ensure the medical record was accurate and complete for one of two sampled residents (Resident 1). * The facility failed to ensure Resident 1's monitoring was documented every shift for the first 72 hours after admission. * The facility failed to ensure the documentations of the CPR performed to Resident 1 were accurate. These failures had the potential for the resident care needs not being met as the medical information was incomplete and inaccurate. Findings: Review of the facility's P&P titled Charting Errors and/or Omissions revised 12/2006 showed the accurate medical records shall be maintained by this facility. If an error is made while recording the data in the medical record, line through the error with a single line and correct the error, if it is necessary to change or add information in the resident's medical record, it shall be completed by means of an addendum and signed and dated by the person making such…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · Bcited before2024-04-03 · tag F0584 — failed to keep a safe, clean, comfortable home — patternHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, medical record review, facility document review, and facility P&P review, the facility failed to protect the personal belongings from loss for one of two sampled residents (Resident 1). * The facility failed to complete an inventory of Resident 1's personal belongings for readmission and discharge. This failure had the potential to negatively impact the resident's well-being. Findings: Review of the facility's P&P titled Release of a Resident's Personal Belongings revised 3/2017 showed personal belongings of a resident who is temporarily transferred or discharged from the facility will be inventoried and stored by the facility until the resident has returned or such items have been picked up by the resident's representative. Closed medical record review for Resident 1 was conducted on 4/3/24. Resident 1 was initially admitted to the facility on [DATE], and discharged on 2/24/24. Resident 1 was readmitted to the facility on [DATE], and discharged again on 3/5/24. Review of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · Bcited before2023-11-09 · tag F0583 — failed to protect personal privacy — patternKeep residents' personal and medical records private and confidential.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, medical record review, and facility P&P review, the facility failed to ensure the privacy was provided for one nonsampled resident (Resident 35). * The privacy curtain was not closed when the licensed nurse checked Resident 35's blood sugar level and administered insulin. This failure had the potential to negatively affect the dignity of the resident and violate the resident's right to privacy. Findings: Review of the facility's P&P titled Confidentiality of Information and Personal Privacy revised October 2017 showed the facility will strive to protect the resident's privacy regarding the following: a. accommodations; b. medical treatment; c. written and telephone communications; d. personal care; e. visits; and f. family and resident group meetings. Medical record review for Resident 35 was initiated on 11/6/23. Resident 35 was admitted to the facility on [DATE]. Review of Resident 35's Order Summary Report for November 2023 showed a physician's order dated 8/29/23, for Insulin…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · Bcited before2023-11-09 · tag F0584 — failed to keep a safe, clean, comfortable home — patternHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, medical record review, and facility P&P review, the facility failed to ensure the belongings for one nonsampled resident (Resident 543) were protected from theft and loss. * Resident 543's personal belongings were not labeled with the resident's name and listed in the inventory form. This failure had the potential for resident's property to get lost or stolen. Findings: Review of the facility's P&P titled Personal Inventory revised 3/2021 showed the residents are permitted to retain and use personal possessions, including furniture and clothing, as space permits unless doing so would infringe on the rights or health and safety of other residents and personal belongings and clothing are inventoried and documented upon admission and updated as necessary. During the initial facility tour on 11/6/23 at 0959 hours, Resident 543 was observed with personal belongings at the bedside including one laptop, one black music player with black/green trim earphone, one pink plastic container,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · B2023-11-09 · tag F0641 — patternEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and medical record review, the facility failed to ensure the MDS for one of 19 final sampled residents (Resident 9) was accurate. This posed the risk for the resident to not have an individualized plan of care based on the resident's specific needs. Findings: Medical record review for Resident 9 was initiated on 11/7/23. Resident 9 was admitted to the facility on [DATE]. Review of Resident 9's Admission/readmission Assessment under Smoking assessment dated [DATE], showed Resident 9 wished to smoke. Review of Resident 9's Comprehensive Plan of Care showed a care plan dated 8/29/23, addressing Resident 9 being an independent smoker. Review of Resident 9's MDS dated [DATE], showed the following: -Section C, Resident 9's BIMS score was 12 which indicated Resident 9 had moderate cognitive impairment. -Section J, current tobacco use was coded 0 or no. However, Resident 9 was a smoker. On 11/9/23 at 1249 hours, an interview and concurrent medical record review was conducted with MDS Coordinator 1.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · B2023-11-09 · tag F0814 — failed to dispose of garbage properly — patternDispose of garbage and refuse properly.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and facility P&P review, the facility failed to dispose and store trash in a sanitary manner. * Two of three dumpsters were overflowing with garbage which prevented for the lids to be fully closed. This failure posed the risk for the development of odors, attract and harborage or breeding place of insects and rodents, and a possible source of contamination of food, equipment, and utensils. Findings: According to the USDA Food Code 2022, 5-501.113, Covering Receptacles, showed receptacles and waste handling units for refuse, recyclables, and returnable shall be kept covered: Inside the food establishment if the receptacles and units contain food residue and are not in continuous use; or after they are filled; and with tight-fitting lids or doors if kept outside the food establishment. Review of the facility's P&P titled Miscellaneous Areas: Garbage and Trash dated 2023 showed the garbage and trashcans must be inspected daily that no debris is on the ground or surrounding area, and that the lids are closed. On 11/7/23 at 0959 hours, an observation of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
$37,182 in federal fines across 1 penalty.
- $37,182 — penalty dated 2024-07-12
Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.
Part of a chain
This home belongs to ABRAHAM BAK & MENACHEM GASTWIRTH — 18 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 1 of 5 | 2.5 | -1.5 vs chain |
| Health inspection | 1 of 5 | 2.3 | -1.3 vs chain |
| Staffing | 3 of 5 | 3.3 | -0.3 vs chain |
| Quality measures | 2 of 5 | 3.6 | -1.6 vs chain |
The other 17 homes this chain runs (chain average 2.5★, per CMS)
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Share | Since |
|---|---|---|---|---|
| LEHMANN, KENNETH | Individual | 5% OR GREATER DIRECT OWNERSHIP INTEREST; ADP OF THE SNF | NO PERCENTAGE PROVIDED | since 01/02/2014 |
| BAK, ABRAHAM | Individual | CORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 01/02/2014 |
| GASTWIRTH, MENACHEM | Individual | CORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 01/02/2014 |
| ARELLANES, WILLIAM | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 09/12/2025 |
| AZZAM, SAMIR | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 06/04/2024 |
| GEWIRTZ, CHONOCH | Individual | ADP OF THE SNF | — | since 01/02/2014 |
CMS files one row per role, so the 13 rows in the source record cover these 6 parties — each is shown once here with every role it holds. Nothing is omitted.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in CA
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the California Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 055330. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-05-08, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.