The Californian Pasadena Healthcare
120 Bellefontaine Street, Pasadena, CA 91105 · For profit - Limited Liability company · 82 certified beds · (626) 793-5114 Medicare & Medicaid certified
The public record raises real questions here. Weigh the concerns below carefully.
- a middle-of-the-pack inspection score (3/5)
- no federal fines or payment denials on record
- it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0605, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- it has 1 actual-harm citation
- a high number of inspection citations overall (56) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- its payroll-based staffing rating is low (2/5)
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 3 of 5 |
| StaffingFrom payroll records (PBJ) | 2 of 5 |
| Quality measuresSelf-reported by the facility | 4 of 5 |
Location & what’s nearby
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Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 4 of 5 |
| Long-stay residentspeople who live here | 4 of 5 |
| Short-stay residentsrehab / post-hospital | 4 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating improved from 1 to 3 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 19.5% | 10.2% | 15.4% | worse |
| Long-stay residents who lose too much weight | 5.9% | 4.0% | 5.4% | worse |
| Long-stay residents with a catheter left in their bladder | 1.0% | 0.8% | 0.9% | worse |
| Long-stay residents with a urinary tract infection | 0.0% | 1.2% | 2.0% | better |
| Long-stay residents with depressive symptoms | 2.6% | 7.3% | 6.5% | better |
| Long-stay residents who were physically restrained | 0.0% | 0.4% | 0.1% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with falls causing major injury | 1.8% | 1.6% | 3.3% | worse than state‡ — see note marked double-dagger below the table |
| Long-stay residents whose ability to walk worsened | 11.8% | 9.8% | 16.1% | better |
| Long-stay residents on antianxiety or hypnotic medication | 8.7% | 13.7% | 18.9% | better |
| Long-stay residents given the seasonal flu vaccine | 97.1% | 98.2% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 9.7% | 4.3% | 4.7% | worse |
| Long-stay residents with worsening bladder/bowel control | 21.3% | 10.2% | 21.2% | typical |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 13.6% | 12.0% | 17.1% | better |
| Short-stay residents who newly got an antipsychotic medication | 1.4% | 1.5% | 1.4% | typical |
| Short-stay residents given the seasonal flu vaccine | 97.8% | 93.2% | 79.4% | better |
| Short-stay residents rehospitalized after admission | 26.1% | 23.0% | 22.6% | worse |
| Short-stay residents with an outpatient ER visit | 8.1% | 11.2% | 12.0% | better |
| Long-stay hospitalizations per 1,000 resident days | 1.81 | 2.25 | 1.67 | typical |
| Long-stay outpatient ER visits per 1,000 resident days | 0.92 | 1.57 | 1.80 | better |
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
53.9% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 396 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 68.3% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 167 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.91 therapist hours per resident per day in 2026Q1 — more than 96% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 33% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 53.9%CMS range 49.8–57.6 | 51.5% | Oct 2022–Sep 2024 | no different from U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 9.2%CMS range 6.8–12.5 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 68.3% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 68.3% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 67.1% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 99.7% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | 100.0% | 100.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | 98.0% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 1.0% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 0.3% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 11.4%CMS range 8.1–14.7 | 7.1% | Oct 2023–Sep 2024 | worse than U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 1.11 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 82 beds and averages 58.6 residents a day — about 71% occupied, or roughly 23 beds typically open. It usually has some room. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 5.26 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.67 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.96 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 4.22 hrs/resident/day on weekends vs 5.67 on weekdays — 26% thinner on weekends — a notable drop. RN hours go from 0.80 to 0.34 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 54% is about the same as the national median of 45%. 1 administrator has left in the past year.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
56 citations, most serious first. The 11 most serious are shown; the remaining 45 are one tap away and print in full.
- Actual harm · Gcited before2024-12-19 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure one (1) of 1 sampled resident (Resident 3) who was assessed at risk for falls and with diagnoses of dementia (a progressive state of decline in mental abilities) was free from falls and injury in accordance with the resident's care plan for At risk for fall and Occupational Therapist (OT; a healthcare provider who helps you improve your ability to perform daily tasks like getting dressed or using a computer) Evaluation & Plan of Treatment (OTEPT) to provide maximal assistance (helper does more than half the effort) to the resident when showering/bathing. On 12/3/2024, in the facility's shower room, Certified Nurse Assistant (CNA) 3 turned away from Resident 3 to grab the chucks (under pad - a kind of ultra-absorbent incontinence [lack of voluntary control over urination or defecation] products that are designed to be placed on the top of a bed, wheelchair, or any surface you want to protect) and clean towel leaving the resident unattended while…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-05-19 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to develop an individualized/person-centered care plan (CP) with goals and interventions for one (1) out of three (3) sampled residents (Resident 1) after Resident 1 had a change of condition (CoC) for productive cough and increased secretions on 2/28/2026 in accordance with the facility's policy and procedure (P&P). This deficient practice left Resident 1's productive cough and increased secretions not treated and led to the symptoms becoming worse and potentially led to irreversible conditions.Findings:During a review of Resident 1's admission Record indicated the resident was admitted to the facility on [DATE] with diagnoses that include but not limited to myalgia (muscle pain) of head and neck and spondylosis (age related breakdown of the spine), cervical spondylosis without myelopathy or radiculopathy is an age-related wear-and-tear condition affecting the neck (cervical spine), oropharyngeal dysphagia is difficulty transferring food from the mouth…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2026-02-20 · tag F0584 — failed to keep a safe, clean, comfortable home — patternHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to maintain a safe, clean, comfortable sanitary and home-like environment for two (2) of three (3) sampled residents (Residents 37 and 41) reviewed for environment, by failing to ensure:The television (TV) of Resident 37 was functioning.The curtain in Resident 41's room above the sliding door was fully connected with the end of the curtain hanging down from the curtain rail. These failures have the potential to negatively affect Resident 37's well-being and quality of life and in addition had the potential to cause an unsafe environment for Resident 41 and staff to be placed at risk for injury.Findings: 1. During a review of Resident 37's admission Record, the admission Record indicated Resident 37 was originally admitted to the facility on [DATE]. The admission record also indicated Resident 37's diagnoses included multiple fractures of pelvis (breaks in multiple bones between the lower abdomen and upper thighs), abnormalities of gait…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2026-02-20 · tag F0726 — failed to have competent, trained nursing staff — patternEnsure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure competencies and skills sets to provide nursing and related services were completed for five (5) of 5 sampled employees in accordance with facility assessment and facility's policy and procedures (P&P). This deficient practice had the potential to cause an increased risk for improper resident assessments, and inadequate documentation which could negatively impact the quality of care to the residents.Cross referenced with 755Findings:During a concurrent review and interview on 2/19/2026 at 10:43 AM with Director of Staff Development (DSD), Certified Nurse Assistant 3's (CNA 3) employee records were reviewed. DSD stated CNA 3 was hired on 9/18/2017. DSD stated CNA 3 did not have documented evidence of completed skills competency evaluation upon hire and annually. DSD stated the facility has a form titled, Certified Nursing Assistant Skills Competency Log, which is used in evaluating the competency of the CNAs' skills upon hire, and yearly thereafter. DSD stated the skills competency log includes but is not limited to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-02-20 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure proper food handling practices in accordance with the facility's policy and procedure (P&P) by failing to ensure: Three (3) individually prepared ice cream bowls were labeled with use by date.An open gallon container of ice cream, opened on 2/18/2026 has a use by date of 6 months after open date.Kitchen freezer 1 (KF1) was clean, without crumbs and ice-build up. These deficient practices had the potential to result in pathogen (germ) exposure to residents, which could place the residents at risk for developing food borne illness (food poisoning- with symptoms including upset stomach, stomach cramps, nausea, vomiting, diarrhea, and fever) which could lead to other serious medical complications and hospitalization.Findings:1.During the initial tour on 2/17/2026 at 8:08 AM, in the facility's kitchen, 3 individually prepared ice creams were observed with a label date of 2/16/2026. During an interview on 2/19/2026 at 1:59 PM with the Facility Chef (FC), the FC stated 3 individually prepared ice creams dated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-02-20 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to follow its infection control policies and procedures by failing to ensure:Staff donned (putting on) full personal protective equipment (PPE; clothing and equipment that is worn or used to provide protection against hazardous substances and/or environments such as a gown, gloves and mask) prior to entering Resident 16's room and staff performed proper hand hygiene by washing their hands with soap and water after leaving Resident 16's room who was under contact isolation (a transmission based precautions to stop germs from spreading through direct touch with a patient or indirect touch with contaminated objects in their environment) for Clostridium Difficile (C. diff; a highly contagious bacterial infection that causes an infection of the colon [the longest part of the long intestine]) infection. A documented evidence for daily water temperature control monitoring for the facility's water management program.Resident 48's breathing treatment…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-02-20 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interview, the facility failed to close the privacy curtain (fabric barrier suspended from ceiling tracks to divide shared rooms, providing patients with immediate visual privacy, dignity, and a sense of security during examinations or treatment) to provide privacy for one (1) of twenty-three sampled residents (Resident 9), who was only wearing a diaper when the resident was returning to her bed from the bathroom. This failure violated the resident's right to be treated with dignity and respect which can affect Resident 9 's psychological, emotional, and physical well-being During a review of Resident 9's admission Record indicated Resident 9 was initially admitted to the facility on [DATE] and readmitted to the facility on [DATE], with diagnoses that included dementia in other diseases classified elsewhere (cognitive decline caused by underlying conditions rather than primary Alzheimer's or vascular dementia [brain damage or disease, resulting in a severe, progressive decline in…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-02-20 · tag F0605 — failed to not use drugs as a restraint — isolatedPrevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure one ( 1) of five (5) sampled residents (Resident 38) reviewed for unnecessary medication have a specific indication for the use of valproic acid (a prescription medication used primarily to prevent and treat seizure [a sudden, uncontrolled electrical disturbance in the brain which can cause uncontrolled jerking, blank stares, and loss of consciousness] and a mood stabilizer) as indicated on the facility's policy. This deficient practice had the potential to place Resident 38 at risk for significant adverse consequences (serious negative outcomes resulting from an event, action, or situation) from the use of unnecessary psychotropic drug (any medication capable of affecting the mind, emotions, and behavior), which could result in impairment or decline in the residents' mental, physical condition, functional, and psychosocial status.Findings: During a review of Resident 38's admission Record, the admission Record indicated Resident 38 was initially…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-02-20 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility staff failed to monitor new onset of penile swelling as indicated on the care plan for one (1) out of 1 sampled resident (Resident 49) reviewed for edema. This failure resulted in the nursing staff not monitoring Resident 49's penile swelling daily for worsening or improvement and had the potential to negatively affect Resident 49's physical comfort and psychosocial (the interaction between a person's psychological [mental/emotional] state and their social environment [relationships, culture and surroundings] as it affects their health) well-being. During a review of Resident 49's admission Record, the admission Record indicated the resident was initially admitted to the facility on [DATE] and readmitted with diagnoses of hemiplegia (severe or complete paralysis affecting one vertical side of the body, often including the arm, leg and face) and hemiparesis (partial weakness or reduced motor function affecting one entire side of the body) following cerebral…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-02-20 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure to provide assistant devices to prevent accident for one (1) of three (3) sample residents (Resident 48) reviewed for fall by failing to provide floor mat (a protective, cushioned device placed on the floor beside a bed or in high-risk areas to reduce the severity of injuries-such as fractures or bruises-if a resident falls or rolls out of bed) after the resident has a fall in the facility. This failure placed Resident 48 at risk for another fall that may result to serious injury and hospitalization. During a review of Resident 48's admission Record indicated Resident 48 was admitted to the facility on [DATE], with diagnoses that included unspecified asthma, uncomplicated (chronic inflammatory lung disease characterized by narrowed, mucus-filled airways that cause wheezing, coughing, chest tightness, and shortness of breath, a chronic respiratory condition, representing a diagnosis where specific details are not fully documented), generalized…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-02-20 · tag F0699 — isolatedProvide care or services that was trauma informed and/or culturally competent.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide trauma-informed care (an approach to delivering care that involves understanding, recognizing, and responding to the effects of all types of trauma [trauma (results from an event, series of events, or set of circumstances that is experienced by an individual as physically or emotionally harmful or life threatening and that has lasting adverse effects on the individual's functioning and mental, physical, social, emotional, or spiritual well-being)]) by failing to identify trauma triggers (a psychological stimulus that prompts recall of a previous traumatic event, even if the stimulus itself is not traumatic or frightening) and develop and implement a treatment plan to address a diagnosis of post-traumatic stress disorder (PTSD- a mental health disorder that develops in some people who have experienced a shocking, scary, or dangerous event) for one (1) of two (2) sampled residents (Resident 6) reviewed for behavior. This deficient practice had…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 45 citations
- Potential for harm · Dcited before2026-02-20 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure medications were administered and supervised as ordered when Licensed Vocational Nurse 3 (LVN 3) left medications on the bedside table for one (1) of 23 sampled residents (Resident 2). This failure had the potential to result in diversion (medications being misused, stolen, or not given to the right person as prescribed) or accidental ingestion of the medications by other residents that could lead to adverse outcomes and compromise the residents' health and safety.Findings: During a review of Resident 22's admission Record by, the admission Record indicated the facility admitted Resident 22 on 1/30/2026 with diagnoses that included but not limited to chronic obstructive pulmonary disease (lung disease causing restricted airflow and breathing problems), presence of prosthetic heart valve (a man-made or tissue valve that helps the heart pump blood the right way when the original valve no longer works), and rheumatoid arthritis (a long-term disease where the body's immune system attacks the joints,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-02-20 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure an accurate Medication Regimen Review (MRR, review is a thorough, systematic evaluation of a patient's entire medication list) for one (1) of 23 sampled residents (Resident 38) by failing to reflect the correct diagnosis for the resident's use of valproic acid (a prescription medication used primarily to prevent and treat seizure [a sudden, uncontrolled electrical disturbance in the brain which can cause uncontrolled jerking, blank stares, and loss of consciousness] and a mood stabilizer) on the December 2025 and January 2026 MRR reports, which were in the resident's medical records. This deficient practice had the potential for the facility's pharmacy consultant (PC, perform medication regimen reviews based on a patient's health history to evaluate the appropriateness, safety, benefits, risks, and cost-effectiveness of medication therapy), to fail to identify irregularities (refers to use of medication that is inconsistent with accepted…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-02-20 · tag F0919 — failed to provide a working call system — isolatedMake sure that a working call system is available in each resident's bathroom and bathing area.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure the pancake style call light (soft touch call light - a specialized patient-assistance button designed for individuals with limited mobility, poor dexterity, or weak grip strength and only requires minimal, gentle pressure to activate) for one (1) of three (3) sampled residents (Resident 44) reviewed for environment was functioning properly.This failure had the potential to put Resident 44 at risk for experiencing a delay in receiving assistance from facility staff which could lead to a fall or accident.During a review of Resident 44's admission Record, the admission Record indicated the resident was initially admitted to the facility on [DATE] with diagnoses of hemiplegia (severe or complete paralysis affecting one vertical side of the body, often including the arm, leg and face) and hemiparesis (partial weakness or reduced motor function affecting one entire side of the body) following cerebral infarction (stroke - the death of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-09-04 · tag F0655 — isolatedCreate and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to develop a baseline care plan within 48 hours of admission for one of three sampled residents (Resident 1), who was admitted with a peripherally inserted central catheter (PICC line - a long flexible catheter inserted through a vein in the upper arm). This deficient practice resulted in Resident 1 not receiving appropriate care, monitoring and assessment specific to her PICC line. Findings: During a review of Resident 1's admission Record, the admission Record indicated Resident 1 was admitted to the facility on [DATE] with diagnoses including obstructive hydrocephalus (when excess fluid builds up in the brain, normal pathways that drain the fluid are blocked, often by a tumor, infection), type 2 diabetes mellitus without complications (DM- a disorder characterized by difficulty in blood sugar control and poor wound healing), and malignant neoplasm of the brain (a dangerous growth of cancerous cells in the brain that invades and destroys health tissue).…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-09-04 · tag F0694 — isolatedProvide for the safe, appropriate administration of IV fluids for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure the peripherally inserted central catheter (PICC line- a long flexible catheter that is inserted through a vein in the upper arm) care and dressing was provided in accordance with professional standards of practice for one of three sampled residents (Resident 1). Resident 1's PICC line was not changed every seven days as indicated in the facility's policy. This deficient practice had the potential to result in Resident 1 developing an infection on the PICC line insertion site. Findings: During a review of Resident 1's admission Record, the admission Record indicated Resident 1 was admitted to the facility on [DATE] with diagnoses including obstructive hydrocephalus (when excess fluid builds up in the brain, normal pathways that drain the fluid are blocked, often by a tumor, infection), type 2 diabetes mellitus without complications (DM- a disorder characterized by difficulty in blood sugar control and poor wound healing), and malignant neoplasm…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-08-28 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY S483.25(d) Accidents. The facility must ensure that - S483.25(d)(1) The resident environment remains as free of accident hazards as is possible; and S483.25(d)(2) Each resident receives adequate supervision and assistance devices to prevent accidents. Based on interview and record review, the facility failed to provide adequate supervision for one of four sampled residents (Resident 1) who was assessed as high risk for falls by failing to develop a comprehensive resident-centered care plan (a care plan developed and implemented to meet his or her preferences and goals, and addressed the resident's medical, physical, mental, and psychosocial needs) after Resident 1's fall on 8/10/2025. This deficient practice resulted in Resident 1's repeated fall on 8/12/2025 at 6:19 PM. Findings: During a review of Resident 1's admission Record, the admission Record indicated Resident 1 was initially admitted on [DATE] and was readmitted on [DATE] with diagnoses that included non-traumatic intracerebral hemorrhage (the bleeding…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-12-19 · tag F0550 — failed to protect resident dignity and rights — patternHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure two (2) of 2 sampled residents (Residents 222 and 11) were treated with respect and dignity in accordance with the facility policy by failing to ensure: 1. Resident 222 had a dignity bag (urine drainage bag holder to prevent public view) over the resident's indwelling catheter (a hollow tube inserted into the bladder to drain or collect urine). 2.Resident 11 did not have any food crumbs (small pieces of food that have broken off from a larger piece) on the resident's shirt on 12/16/2024. These deficient practices have the potential to negatively affect Residents 222 and 11's self-worth, self-esteem, and psychosocial well-being. Findings: 1. During a review of Resident 222's admission Record, the admission Record indicated Resident 222 was admitted to the facility on [DATE] with diagnosis of pneumonia (an infection that affects one or both lungs and causes them to fill up with fluid or pus), chronic obstructive pulmonary disease…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-12-19 · tag F0660 — patternPlan the resident's discharge to meet the resident's goals and needs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure two of two residents (Resident 70 and Resident 71) reviewed for closed records had a discharge care plan. This failure had the potential to result in Resident 70 and Resident 71 increasing their risk of preventable readmissions due to not focusing on their discharge plan and goals, not actively preparing and effectively transitioning to post discharge care. Findings: 1. During a review of Resident 70's admission Record, the admission Record indicated that the facility admitted Resident 70 on 8/22/2024 with diagnoses including type 2 diabetes mellitus (a disorder characterized by difficulty in blood sugar control), muscle weakness, abnormalities of gait and mobility, depression, hypertensive (high blood pressure) heart disease, atrial fibrillation (an irregular and often very rapid heart rhythm), congestive heart failure (a heart disorder causes the heart to not pump the blood efficiently), dysphagia (difficulty swallowing), and cognitive…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-12-19 · tag F0698 — failed to provide proper dialysis care — patternProvide safe, appropriate dialysis care/services for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure two of two sampled residents (Resident 122 and Resident 22) on hemodialysis (a treatment to cleanse the blood of wastes and extra fluids artificially through a machine when the kidneys have failed) treatment received communication records from the hemodialysis center when the residents returned to the facility. This failure had the potential to result in Resident 122 and Resident 22's health status not being communicated in a timely manner and not receiving appropriate post dialysis care. Findings: 1. During a review of Resident 122's admission Record, the admission Record indicated the facility admitted Resident 122 on 12/3/2024 with diagnoses including chronic kidney disease (a progressive damage and loss of function in the kidneys), hyperkalemia (high potassium levels in blood), thrombocytopenia (low platelet count in blood), hypo-osmolality (levels of electrolytes, proteins, and nutrients in the blood are lower than normal), hyponatremia…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-12-19 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure dry food items that had been removed from their original packaging were labeled with use by date, and refrigerated foods that had expired were discarded. This deficient practice resulted in exposing residents to expired food items, affecting the quality, taste, and texture of food, and potentially harming residents if they consumed expired food. Findings: During a concurrent observation in the facility's kitchen and interview on 12/16/2024 at 8:16 AM with the Dietary Supervisor (DS), the DS picked up a package of assorted sugar free beverage crystals and stated the package was not labeled with a use by date to indicate when the product expired/ will expire. The DS added, It was no longer good for human consumption. The DS stated the package had been taken out of its original packaging and should have been labeled with use by date by the person who removed it from the original package. The DS stated it was important to label the food with use by date to ensure it was safe for human consumption and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-12-19 · tag F0814 — failed to dispose of garbage properly — patternDispose of garbage and refuse properly.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure garbage was disposed properly for one of two dumpsters as indicated on the facility policy. This deficient practice had a potential to attract vermin (animals that are believed to be harmful, carry diseases such as rodents, parasitic worms, or insects), pests (any living thing that has a negative effect on humans), and wildlife (undomesticated animal species) that could potentially infiltrate the facility, affect the resident care areas and pose a disease threat to the residents and staff of the facility. Findings, During a concurrent observation and interview on 12/17/2024 at 1:19 PM with Infection Prevention Nurse (IPN), there were two dumpsters in a corner outside the facility by the facility parking lot. One dumpster was observed not covered and another dumpster was not covered and was overflowing with garbage. IPN stated both dumpsters needed to be covered because the garbage could harbor pests. IPN stated it could cause the spread of infection and affect staff and the residents. During an…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-12-19 · tag F0558 — failed to accommodate residents' needs and preferences — isolatedReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to accommodate the needs for two of 14 sampled residents (Residents 222 and 126) by failing to ensure the resident's call light (device used by residents to call staff) was within the resident's reach. This deficient practice had the potential for delayed provision of care to Residents 222 and 126, which could negatively affect the residents' overall wellbeing. Findings: 1. During a review of Resident 222's admission Record, dated 12/18/2024, the admission Record indicated Resident 222 was admitted to the facility on [DATE] with diagnosis of pneumonia (an infection that affects one or both lungs and causes them to fill up with fluid or pus), chronic obstructive pulmonary disease (COPD- lung disease causing restricted airflow and breathing problems), and neurogenic bladder (a lack of bladder control due to a brain, spinal cord, or nerve problem). During a review of Resident 222's History and Physical, dated 12/5/2024, the H&P indicated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-12-19 · tag F0693 — failed to provide proper feeding-tube care — isolatedEnsure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure one of three sampled residents (Resident 54), had the head of bed (HOB) elevated at minimum 30 degrees during tube feeding infusion in accordance with the facility policy. This deficient practice had the potential for Resident 54 aspirating (feeding could enter the windpipe and lungs) and result in complications such as aspiration pneumonia (an inflammation of the lungs and bronchial tubes that occurs after foreign matter was inhaled), hospitalization, and death. Findings: During a review of Resident 54's admission Record, the admission Record indicated Resident 54 was admitted on [DATE] with diagnosis of dysphagia (difficulty or discomfort in swallowing) and a gastrostomy tube (G-tube, tube inserted through the belly that brings nutrition directly to the stomach). During a review of Resident 54's History and Physical (H&P, a term used to describe a physician's examination of a resident), dated 11/8/2024, the H&P indicated Resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-12-19 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure one of 14 sampled residents (Resident 34), received Apixaban (medication to prevent blood clots) as indicated on the physician's order. This deficient practice had the potential to cause Resident 34 serious problems such as heart attack (a condition when blood flow to the heart muscle is suddenly blocked), deep vein thrombosis (DVT- a condition where a blood clot forms in a deep vein, usually in the legs, leading to serious complications), pulmonary embolism (a condition where a blood clot travels to and blocks an artery in the lungs), and stroke. Findings: During a review of Resident 34's admission Record, the admission Record indicated Resident 34 was admitted to the facility on [DATE] with diagnosis of atrial fibrillation (A-fib, an abnormal heart rhythm characterized by rapid and irregular beating) and history of myocardial infarction (MI-a condition when blood flow to the heart muscle is suddenly blocked). During a review of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-12-19 · tag F0756 — failed to review each resident's drug regimen — isolatedEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure the physician addressed the medication regimen review (MRR/Drug Regimen Review - a thorough evaluation of the medication regimen of a resident, with the goal of promoting positive outcomes and minimizing adverse consequences and potential risks associated with medication) on 6/10/2024 to consider a gradual dose reduction (GDR - a periodic attempt to manage a resident's behavioral issues with a lower dose of medication) related to the use of Seroquel (a medication used to treat psychosis) or document a clinical rationale as to why an attempt would be contraindicated for one of five sampled residents (Resident 52). The deficient practice increased the risk for Resident 52 to experience adverse effects (unwanted, uncomfortable, or dangerous effects that a drug may have) related to Seroquel therapy possibly leading to impairment or decline in the resident's mental, physical, and /or psychosocial status. Findings: During a review of Resident 52's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-12-19 · tag F0758 — failed to limit and justify psychotropic drugs — isolatedImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to perform a gradual dose reduction (GDR - a periodic attempt to manage a resident's behavioral issues with a lower dose of medication) related to the use of Seroquel (a medication used to treat psychosis) or document a clinical rationale as to why an attempt would be contraindicated for one of five sampled residents (Resident 52.) The deficient practice increased the risk for Resident 52 to experience adverse effects (unwanted, uncomfortable, or dangerous effects that a drug may have) related to Seroquel therapy possibly leading to impairment or decline in the resident's mental, physical, and /or psychosocial status. Findings: During a review of Resident 52's admission Record (a document containing diagnostic and demographic information), dated 12/18/0224, the admission Record indicated Resident 52 was admitted to the facility on [DATE] with diagnoses including Alzheimer's disease (a progressive disease that destroys memory and other important mental…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-12-19 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure standard infection prevention control practices (a set of practices that prevent or stop the spread of infections and /or diseases in the healthcare setting) were followed in accordance with the facility's policy and procedure for two of 14 sampled residents (Residents 126 and 273) in accordance with the facility policy by failing to ensure: 1. Resident 126's used urinal with urine was not placed next to the uncovered cup of water and a cup of oatmeal on the resident's bedside table. 2. Resident 273's urinary catheter (a hollow tube inserted into the bladder to drain or collect urine) drainage bag was not touching the floor. This deficient practice placed the Resident 126 at risk for potential infection. Findings: 1. During a review of Resident 126's admission Record, the admission Record indicated Resident 126 was admitted to the facility on [DATE] with diagnoses including hyperlipidemia (a condition in which there are high levels…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-10-30 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to implement their policy and procedure for norovirus (also often called food poisoning. It is the most common cause of diarrhea [watery stool] and vomiting [throwing up]) prevention and control for three of three sampled residents (Resident 1, 2 and 3) when facility did not cohort (a group of people with a shared characteristic) their staff assignment after they received a positive norovirus result for Resident 1 on 10/27/2024. This deficient practice placed all the other residents in the facility, facility staff and visitors at risk for contacting (exposure to contagious disease) norovirus. Findings: 1. During a review of Resident 1's admission Record, indicated Resident 1 was originally admitted to the facility on [DATE] with diagnoses that included gastrostomy (a surgical opening fitted with a device to allow feedings to be administered directly to the stomach common for residents with swallowing problems), sepsis (a life-threatening…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-08-14 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure one (1) of four (4) sampled residents (Resident 1) was not left unattended by facility staff while the resident is sitting on the bedside commode (a portable toilet) for long period of time. This deficient practice had a potential to result in skin breakdown and accidents that can lead to injury. Findings: During a review of the admission record indicated Resident 1 was originally admitted to the facility on [DATE] and readmitted on [DATE], with diagnoses that included but not limited to acquired deformities of left lower leg (any abnormality in the normal alignment of the leg occurring either within the bone or at the level of a joint), enterocolitis due to clostridium difficile (an inflammation of the colon caused by an overgrowth of the C. diff bacterium [a type of bacteria that can cause diarrhea and colitis, an inflammation of the colon]), abnormality of gait and mobility, severe protein-calorie malnutrition (a nutritional condition that…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-07-25 · tag F0610 — failed to investigate and act on abuse reports — isolatedRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to implement its abuse policy and procedure for one of three (3) sampled residents (Resident 1) by failing to thoroughly investigate an allegation of sexual abuse (non-consensual sexual contact of any type with a resident. This deficient practice had the potential to place Resident 1 at risk for elder abuse. Findings: A review of Resident 1's admission Record indicated resident was admitted on [DATE] with the diagnoses of dementia (long term and often gradual decrease in the ability to think and remember severe enough to affect a person's daily functioning) and aphasia (a language disorder that affects how a resident communicates). A review of Resident 1's History and Physical, dated 6/20/2024, indicated resident has the capacity to understand and make decisions. A review of Resident 1's Minimum Data Set (MDS, a standardized care screening and assessment tool), dated 6/26/2024, indicated resident was moderately impaired with cognitive ((mental action or…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-07-11 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure infection prevention control practices (a set of practices that prevent or stop the spread of infections and or diseases in the healthcare settings) were followed in accordance with the facility ' s policy and procedure by failing to ensure the Certified Nursing Assistant 3 (CNA 3) wore an isolation gown while passing water pitcher inside a residents room with a resident (Resident 2) who was positive for Coronavirus-19 (Covid-19, an acute respiratory illness in humans caused by a coronavirus, capable of producing severe symptoms and in some cases death, especially in older people and those with underlying health conditions). This deficient practice had a potential to spread infection to all residents, staff, and visitors in the facility. Findings: A review of Resident 2's admission Record indicated the resident was admitted to the facility on [DATE] with a diagnosis that included Klebsiella Pneumoniae (a type of bacteria that can…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-05-20 · tag F0755 — failed to provide safe pharmacy services — patternProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure to administer medication in a safe and timely manner for two of two sampled residents (Resident 1 and 2) by ensuring: 1a. Resident 1 did not receive Tobramycin-Dexamethasone ophthalmic suspension (used to treat bacterial eye infections) 30 days after the open date as indicated in their policy. 1b. Resident 1 received Timolol Maleate (a medication used to treat glaucoma [eye disease that can cause vision loss and blindness by damaging a nerve in the back of the eye]) in accordance with the physician ' s order. 2. To administer Tylenol (a medication used to treat pain) according to pain parameters as ordered by the physician for Resident 2. These failures had the potential to result in worsening of Resident 1's glaucoma, had the potential to negatively impact Resident 1 ' s health and well-being, and ineffective management of pain for Resident 2. Findings: 1a. During a review of Resident 1 ' s admission Record (Face Sheet) dated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-05-20 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review the facility failed to follow infection prevention procedure during medication administration for one of two sampled residents (Resident 1) by failing to ensure Licensed Vocation Nurse (LVN) 1 washed hands before administering Resident 1's oral medication, washed hands before wearing gloves and administering ophthalmic (pertaining to eye) medications as indicated in the facility policy. This failure had the potential to transmit infectious microorganisms and increase the risk of infection for Resident 1. Findings: During a review of Resident 1 ' s admission Record (Face Sheet) dated 5/20/2024, the Face Sheet indicated the facility admitted Resident 1 on 01/17/2019 with diagnoses which include history of falling, difficulty in walking, muscle weakness, hypertension (elevated blood pressure), glaucoma (eye disease that can cause vision loss and blindness by damaging a nerve in the back of the eye), hyperlipidemia (increased levels of lipids or fat in their blood), and benign prostatic hyperplasia (a noncancerous enlargement of the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-05-08 · tag F0558 — failed to accommodate residents' needs and preferences — patternReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure the call light device (one of the major communication technologies that link nursing home staff to the needs of residents) was answered for one (1) of four 4 sampled residents (Resident 1). On 5/7/24, Resident 1's call light was on, and it was not answered by Licensed Vocational Nurse (LVN) 1 who was standing across the resident's room, Certified Nurse Assistant (CNA) 2 and Registered Nurse (RN) 1 who passed by the room. This had the potential to result in a delay in care for Resident 1 not to receive the necessary care and services which can lead to illness or serious injury. Findings: A review of Resident 1's admission record indicated the facility admitted Resident 1 on 4/29/24 with diagnosis which include difficulty in walking, muscle weakness, hypertension (when the pressure in your blood vessels is too high). During a review of Resident 1's care plan date initiated 4/29/24 indicated Resident 1's at risk for fall. Care plan goal indicated Resident 1 will consistently use call light for assistance.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-05-08 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — patternEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, facility failed to ensure the safety and prevent fall (unintentionally coming to rest on the ground, floor, or other lower level, but not as a result of an overwhelming external force) of two (2) of three (3) high fall risk sampled residents (Resident 2 and 3) by: 1. The facility failed to update care plan interventions and to reassess Resident 2's fall risk assessment after the resident's fall on 4/25/2024. 2. The facility failed to update Resident 3's care plan after resident had a fall on 4/9/2024. This deficient practice resulted to Resident 2 had another fall on 5/4/2024 and was sent to General Acute Care Hospital (GACH 1) and placed Resident 3 at risk for another fall incident. Findings: 1. A review of Resident 2's admission record indicated the facility admitted Resident 2 on 4/22/24 with diagnosis which include muscle weakness, difficulty in walking, traumatic subarachnoid hemorrhage (traumatic head injury, resulting in bleeding) A review of Resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-02-02 · tag F0658 — failed to meet professional standards of care — patternEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility's licensed nursing staff failed to provide care in accordance with facility's policy and procedures (P&P) titled, Psychotropic Medication (drugs that affect the person's mental state) Use, and Dementia (a general term for the impaired ability to remember, think, or make decisions that interferes with doing everyday activities) - Clinical Protocol, to ensure three of five sampled residents (Residents 10, 13 and 291) for unnecessary medication care area. Residents prescribed with psychotropic medications included clear, clinical indications for use or continued use to treat a specific condition. The deficient practices had the potential for adverse effect (unwanted, unintended result) on resident's psychosocial wellbeing, risk for falls, constipation, confusion, excessive sedation, and increased agitation, and receiving more medication than needed for three out of five sampled residents (Resident 10, 13, 291). Cross reference with F758. Findings: 1. During a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-02-02 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — patternProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews and record reviews, the facility failed to provide services and treatment to prevent urinary tract infection (UTI, clinically detectable condition associated with invasion by disease causing microorganisms of some part of the urinary tract, including the urethra, bladder, ureters, and/or kidney) for two of four sampled residents (Resident 290 and 13) who have indwelling catheter (tube that drains urine from the bladder into a bag) by failing to: 1. Monitor and document signs and symptoms of UTI for Resident 290 on 1/30/2024. 2. Change Resident 13's indwelling catheter on 1/23/2024 as ordered by the physician. Theses deficient practices resulted in Resident 290 developing cloudy urine, worsening gross hematuria (blood in urine that can be seen with naked eye) and possible UTI. In addition, it may result to Resident 13 developing UTI. Findings: 1. A review of Resident 290's Face Sheet indicated the resident was admitted to the facility on [DATE], with diagnoses that included gross…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-02-02 · tag F0695 — failed to provide proper breathing / tracheostomy care — patternProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide oxygen therapy (treatment that provides supplemental, or extra oxygen) and necessary respiratory care services for two (2) of 2 sampled residents (Resident 289 and 243) for oxygen care area in accordance with the facility's policy and procedure when: 1. Resident 289 did not receive three (3) liters of oxygen continuously per physician's order. 2. Resident 243's nasal cannula (a device that delivers extra oxygen through a tube and into your nose) was not properly placed on the resident's nostrils (two openings in the nose through which air moves when you breathe). These deficient practices had the potential to cause complications associated with oxygen therapy to Residents 289 and 243. Findings: 1. A review of Resident 289's admission Record indicated Resident 289 was admitted to the facility on [DATE] with diagnoses of methicillin resistant staphylococcus aureus infection Methicillin Resistant Staphylococcus Aureus Infection (MRSA…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-02-02 · tag F0755 — failed to provide safe pharmacy services — patternProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure medications were administered in accordance with physician orders for two of six residents reviewed during medication administration pass. The facility failed to ensure: 1a. Resident 19's Metformin (a medication that treats type 2 diabetes (a long-term condition in which the body has trouble controlling blood sugar and using it for energy) was not administered over two hours after the scheduled administration time of 7:30 AM, with instructions to administer daily with breakfast. 1b. Resident 19's blood pressure (BP) was accurately assessed as a parameter ordered by the physician to determine whether to hold or administer resident's combination BP medication, Lisinopril 20 milligram (MG, unit of measure of weight) with Hydrochlorothiazide (HCTZ) 12.5 MG 2. Resident 239's ClearLax (also known as MiraLAX [polyethylene glycol 3350 powder, for solution] used to treat occasional constipation) was prepared in accordance with the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-02-02 · tag F0758 — failed to limit and justify psychotropic drugs — patternImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure three of five sampled residents (Residents 10, 13, 291), for unnecessary medication care area, were free from the use of unnecessary psychotropic drug (any medication capable of affecting the mind, emotions, and behavior) by failing to: 1. Identify specific, measurable target behaviors related to the use of Seroquel (antipsychotic [medications used to treat mental illness]) for Resident 10 2. Identify specific, measurable target behaviors related to the use of Abilify (antipsychotic) and Seroquel for Resident 13. 3. Identify specific, measurable target behaviors related to the use of Seroquel and Melatonin (medication to promote sleep) for Resident 291 This deficient practice had the potential to place Residents 10, 13, and 291 at risk for significant adverse consequence (unwanted, uncomfortable, or dangerous effects that a drug may have) from the use of unnecessary psychotropic drug, which could result to impairment or decline in the residents'…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-02-02 · tag F0761 — failed to label and store drugs safely — patternEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to follow the facility's policy and procedure on storage of controlled refrigerated medication (a prescription medicine that is subject to strict legal controls) and disposal of expired supplies for one of one medication storage rooms when: 1. A bottle of liquid lorazepam (medication used to treat anxiety) was not stored inside a locked box inside the refrigerator. 2. One (1) unopened foley catheter insertion tray (a soft, thin tube used to pass urine from the body) with expiration date of [DATE] was stored in medication room [ROOM NUMBER] (MR 1). 3, 15 unopened needles (a small tube used for injecting or withdrawing liquids) with expiration date of [DATE] was stored in MR 1. 4. Two (2) unopened intravenous tubing's (Y-set, three-way connector sets made of connecting plastic tubes used for delivering intravenous drugs into the body from multiple fluid sources) for a resident who has been discharged was stored in MR 1. This deficient practice…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-02-02 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to follow proper food handling practices in accordance with their policy and procedure by: 1. Facility failed to label food in the kitchen with item name, date opened and expiration date, and failed to discard expired food. 2. Facility failed to ensure kitchen equipment were clean and in good condition. 3. Failed to ensure there was no blanket and personal belongings stored in the kitchen storage. 4. Failed to ensure Dietary Staff performs hand hygiene (is the act of cleaning the hands with soap or handwash and water to remove viruses/bacteria/microorganisms, dirt, grease, or other harmful and unwanted substances stuck to the hands) in between tasks. These deficient practices had the potential to result in pathogen (germ) exposure to residents, which could place the residents at risk for developing foodborne illness ([food poisoning] with symptoms including upset stomach, stomach cramps, nausea, vomiting, diarrhea, and fever) and can lead to other serious medical complications and hospitalization. Findings: 1.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-02-02 · tag F0921 — failed to keep a safe, functional, sanitary building — patternMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to clean the dryer lint trap for three (3) of 3 dryers located in the laundry room as indicated in the policy. This deficient practice had the potential to cause fire in the facility. Findings: During a concurrent observation in the laundry room and interview with Laundry Staff 1 (LS 1) and Licensed Vocational Nurse 3 (LVN 3) on 2/2/2024 at 5:35 PM, 3 dryers were observed in the laundry room. Lint f ound in the lint traps in all three dryers. LS 1 stated, Lint is removed from the lint traps twice a day, and it's been logged. LVN 3 verified that lint was found in the lint traps for all three dryers. LVN 3 stated leaving the lint in the lint traps can cause fires and was unsanitary. During a concurrent interview with LS 1 and record review on 2/2/2024 at 5:45 PM, the Lint logs, from January 2023 to present for dryers 1, 2, and 3 indicated two columns for time and two columns for initial, LS 1 stated that their practice is to clean dryer 1, 2, 3 twice a day, and LS 1 added I think our policy only stated to remove…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-02-02 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to promote dignity and respect for one of one resident (Resident 293) for dignity care area as indicated on the facility's policy when staff changed the resident's brief when the resident stated she was dry and did not need to be changed. This deficient practice had the potential to result in Resident 293's feelings of decreased self-esteem, self-worth, and experiencing distress. Findings: A review of Resident 293's admission Record indicated Resident 293 was admitted to the facility on [DATE], with diagnoses of recurrent major depressive disorder (a mental health disorder characterized by persistently depressed mood or loss of interest in activities, causing significant impairment in daily life), insomnia (inability to sleep), and fracture (break in the bone) of unspecified part of neck of right femur (the long bone of the bind or lower limb extending from the hip to the knee). A review of Resident 293's History and Physical (H&P, the initial clinical…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-02-02 · tag F0558 — failed to accommodate residents' needs and preferences — isolatedReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure the call light (device used by residents to call staff) was within reach for one of two residents (Resident 292) for the environment care area. The call light was observed hanging on the back of the resident's bed, out of reach (more than the arm's length) of Resident 292. This failure had the potential to result in a delay in or in inability for Resident 292 to obtain necessary care and services. Findings: A review of Resident 292's admission Record indicated Resident 292 was admitted to the facility on [DATE], with diagnoses of central cord syndrome at 7th cervical vertebra (C7 - the largest and most inferior vertebra [the flexible column of bones extending neck to tail] in the neck region) level of cervical spinal cord (result of trauma that causes damage to the vertebrae in the neck leading to the spinal cord's ability to transmit some messages to or from the brain is damages or reduced below the site of injury to the spinal…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-02-02 · tag F0582 — isolatedGive residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to notify one (1) of two (2) sampled residents (Resident 37) upon admission and periodically during the resident's stay, of services available in the facility and of charges for those services, including any charges for services not covered under Medicare (a federal health insurance for anyone age [AGE] and older/Medicaid (a joint federal and state program that gives health coverage to some people with limited income and resources) or by the facility's per diem (a payment rate determined for each day of the residents stay) rate, in accordance with the facility policy. This deficient practice resulted in payment of billed charges to Resident 37 which amounted to $21,420 prior to being discharged from the facility. Findings: A review of Resident 37's admission Record indicated the resident was admitted to the facility on [DATE] with a diagnosis of multiple sclerosis (the immune system attacks the protective sheath that covers nerve fibers and cause…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-02-02 · tag F0655 — isolatedCreate and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to develop a baseline care plan within 48 hours of resident's admission for use of indwelling catheter (tube that drains urine from the bladder into a bag) for one of one sampled resident (Resident 13). This failure had the potential to result in Resident 13 not being provided with an effective and resident centered care which could result in urinary tract (urinary system) infection (UTI, condition in which bacteria invade and grow in any part the urinary system which includes the kidneys, bladder ureters [tube that carries urine from the kidney to the urinary bladder], and urethra [canal from the bladder]). Findings: During a review of Resident 13's admission record, the admission Record, indicated Resident 13 was admitted on [DATE] with diagnosis of Extended Spectrum Beta-Lactamase (ESBL) (bacteria in the urine), and urine retention (inability to urinate) with an indwelling catheter in place. During a review of Resident 13's Minimum Data…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-02-02 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to develop and implement a comprehensive resident- centered care plan for eight (8) of 19 sampled residents (Residents 10, 13, 291, 289, 290, 15, 243, and 4), as indicated on the facility policy. 1. Resident 10 did not have a care plan to include non-pharmacological interventions (approaches to care that do not involve medications, generally directed towards stabilizing and/or improving a resident's mental, physical, and psychosocial well-being) to address psychosis (a mental disorder characterized by a disconnection from reality). 2. Resident 13 did not have a care plan for the use of Abilify (medication used to treat mental illness) and use of indwelling catheter (tube that drains urine from the bladder into a bag). 3. Resident 291 did not have a care plan for the use of Melatonin (medication to regulate the body's wake-sleep cycle). 4. Resident 289 did not have a care plan for the use of oxygen therapy (a treatment that delivers oxygen…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-02-02 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to revise the care plan (a formal process that correctly identifies existing needs and recognizes a resident's potential needs or risks to achieve healthcare outcomes) for one of 19 sampled Residents (Resident 28) when Resident 28/ Responsible Party's (RP) request to have the resident's suprapubic catheter (medical device that drains urine from bladder) dressing change after breakfast to provide more time for resident activities was not reflected on the care plan. This deficient practice had the potential for inconsistency of care being rendered for Resident 28, which could affect resident's well being. Findings: A review of Resident 28's admission Record indicated Resident 28 was initially admitted to the facility on [DATE] and was readmitted on [DATE] with diagnoses that included hypertension (high blood pressure), urinary retention and difficulty in walking. A review of Resident 28's Minimum Data Set (MDS, a standardized assessment and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-02-02 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to implement treatment for the prevention of pressure ulcer (painful wound caused as a result of pressure or friction) for three (3) of seven (7) sampled residents (Residents 289, 27, and 4) for pressure injury care area, in accordance with the facility's policy and procedure by failing to ensure: 1. The low air loss mattress (LAL, mattress used for residents who are at risk for developing sores or already have pressure ulcer designed to circulate a constant flow of air for the management of pressure sores) was on the correct setting for Resident 289. The facility also failed to ensure Resident 289's pressure ulcer was assessed with measurements and documented on 1/27/2024. 2. The LAL was on the correct setting for Resident 27. 3. Resident 4's pressure injuries/skin was not assessed upon admission on [DATE] and Resident 4's LAL mattress was not set according to weight. This deficient practice had the potential to place Residents 289 27, and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-02-02 · tag F0694 — isolatedProvide for the safe, appropriate administration of IV fluids for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to label an intravenous (IV-administered into a vein) medication with the resident's name, medication name, dosage, route, and time administered and an IV tubing (plastic tubing that connects the set-up to a bag of fluid to the IV) was not labeled with date initiated, time, and initials (licensed nurse who started the IV) for one of two sampled resident (Resident 289) for antibiotic care area. This deficient practice had the potential for Resident 289 to receive an incorrect IV medication as ordered by the physician and infection control risks from using an unlabeled IV tubing. Findings: A review of Resident 289's admission Record indicated Resident 289 was admitted to the facility on [DATE] with diagnoses of methicillin resistant staphylococcus aureus infection Methicillin Resistant Staphylococcus Aureus Infection (MRSA - infections caused by specific bacteria that are resistant to commonly used antibiotics), urinary tract infection (UTI -…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-02-02 · tag F0697 — failed to manage pain — isolatedProvide safe, appropriate pain management for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review, the facility failed to ensure one of one sampled resident (Resident 15) for pain care area, receive the treatment and care to address the resident's pain during rehabilitation exercise (aim to return full function following injury through re-building muscle strength, endurance, power and improving overall flexibility and mobility), in accordance with the facility's policy and procedure. This deficient practice had the potential to result in a delay of necessary care and treatment and unmanaged pain that could negatively affect the resident's quality of life. Findings: A review of Resident 15's admission Record indicated the resident was admitted to the facility on [DATE] and was re-admitted on [DATE]. Resident 15's diagnoses included liver cirrhosis (is permanent scarring that damages your liver and interferes with its functioning), cellulitis (a common bacterial skin infection that causes redness, swelling, and pain in the infected area of the skin) of right and left lower…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-02-02 · tag F0919 — failed to provide a working call system — isolatedMake sure that a working call system is available in each resident's bathroom and bathing area.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure the call system (the means of the initial communication between staff and residents) was functional on two out of two (2) sampled residents (Resident 10 and 292). This deficient practice had a potential in a delay in meeting the residents' needs for assistance and can lead to frustration, falls and accidents. Findings: 1. A review of Resident 10's admission Record indicated the resident was admitted to the facility on [DATE] and re-admitted on [DATE] with diagnoses included subdural hematoma (a serious condition where blood collects between the skull and the surface of the brain), history of falling and hypertension (high blood pressure). A review of Resident 10's Minimum Data Set (MDS, a standardized assessment and care-screening tool), dated 10/4/2023, indicated Resident 10 has severely impaired cognitive skills (mental action or process of acquiring knowledge and understanding) for daily decision making. The MDS indicated,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · Bcited before2026-02-20 · tag F0732 — patternPost nurse staffing information every day.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to ensure the facility's staffing information was posted and placed in a visible and prominent area on 2/17/2026, 2/18/2026, and 2/19/2026 in accordance with the facility's policies and procedures (P&P). This deficient practice had the potential for the residents, staff, and visitors not to be informed of the actual number of nurses providing direct care for the residents.Findings: During an observation at the facility's basement entrance lobby door, on 2/17/2026 at 7:55 AM, a visitor's log was observed on top of a table right beside the door. There was no staffing information posted. During an observation at the facility's basement entrance lobby door, on 2/18/2026 at 8 AM, a visitor's log was observed on top of a table right beside the door. There was no staffing information posted. During a concurrent observation and interview on 2/19/2026 at 9:40 AM with Director of Staff Development (DSD), the posted staffing information dated 2/19/2026 was observed in Nursing Station 1, near the front lobby, and facility's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · Bcited before2024-02-02 · tag F0732 — patternPost nurse staffing information every day.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to accurately reflect the correct number of staff posted based on the staffing assignment in accordance with the facility's policy. This deficient practice had the potential to inaccurately reflect the actual nurses providing direct care to the residents. Findings: A review of the Daily Nursing Staffing posted for 1/1/2024 indicated a census of 41 and a combined total number of staff for the three (3) shifts (day, evening, and night shift) included one seven (7) Licensed Nurses and 19 Certified Nursing Assistants (CNAs) . A review of the Facility Staffing Assignment for 1/1/2024 indicated the facility had a total of 7 Licensed Nurses and 17 CNAs scheduled for 3 shifts. A review of the Daily Nursing Staffing posted for 1/2/2024 indicated a census of 40 and a combined total number of staff for the 3 shifts included 7 Licensed Nurses and 20 CNAs. A review of the Facility Staffing Assignment for 1/2/2024 indicated the facility had a total of 7 Licensed Nurses and 18 CNAs scheduled for 3 shifts. A concurrent record…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
No federal fines in the current CMS record.
Part of a chain
This home belongs to ABRAHAM BAK & MENACHEM GASTWIRTH — 18 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 3 of 5 | 2.5 | +0.5 vs chain |
| Health inspection | 3 of 5 | 2.3 | +0.7 vs chain |
| Staffing | 2 of 5 | 3.3 | -1.3 vs chain |
| Quality measures | 4 of 5 | 3.6 | +0.4 vs chain |
The other 17 homes this chain runs (chain average 2.5★, per CMS)
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Share | Since |
|---|---|---|---|---|
| BAK, RACHEL | Individual | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 20% | since 04/01/2024 |
| HOROWICZ, AVI | Individual | 5% OR GREATER DIRECT OWNERSHIP INTEREST; 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 20% | since 04/01/2024 |
| LEHMANN, KENNETH | Individual | 5% OR GREATER DIRECT OWNERSHIP INTEREST; ADP OF THE SNF | 12% | since 04/01/2024 |
| AB1 TR | Organization | DIRECT OWNERSHIP INTEREST | — | since 04/01/2024 |
| AB3 TR | Organization | DIRECT OWNERSHIP INTEREST | — | since 04/01/2024 |
| GB2 TRUST UNDER TRUST DATED JULY 12, 2023 | Organization | DIRECT OWNERSHIP INTEREST | — | since 04/01/2024 |
| GASTWIRTH, JOSHUA | Individual | INDIRECT OWNERSHIP INTEREST | — | since 04/01/2024 |
| GASTWIRTH, SOLOMON | Individual | INDIRECT OWNERSHIP INTEREST | — | since 08/30/2023 |
| KAY, DAVID | Individual | INDIRECT OWNERSHIP INTEREST | — | since 04/01/2024 |
| KAY, NOAH | Individual | INDIRECT OWNERSHIP INTEREST | — | since 04/01/2024 |
| MAYER, AKIVA | Individual | INDIRECT OWNERSHIP INTEREST | — | since 04/01/2024 |
| OSCHEROWITZ, AVISHAI | Individual | INDIRECT OWNERSHIP INTEREST | — | since 04/10/2024 |
| BALES, BRANDON | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 03/20/2025 |
| SIEW, ROBERT | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 04/01/2024 |
| ROSENBLUTH, YOSEF | Individual | INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF | — | since 03/20/2025 |
| ABAK CONSULTING LLC | Organization | ADP OF THE SNF | — | since 04/01/2024 |
| MGAZ CONSULTING LLC | Organization | ADP OF THE SNF | — | since 04/01/2024 |
| BAK, ABRAHAM | Individual | ADP OF THE SNF | — | since 04/01/2024 |
| GASTWIRTH, MENACHEM | Individual | ADP OF THE SNF | — | since 04/01/2024 |
CMS files one row per role, so the 23 rows in the source record cover these 19 parties — each is shown once here with every role it holds. Nothing is omitted.
5 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
This home reported $434K paid to related parties (affiliated landlords or management companies) in its most recent cost report.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in CA
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the California Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 055480. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-02-20, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.