Bayshore Pointe Nursing And Rehab Center
3117 W Gandy Blvd, Tampa, FL 33611 · For profit - Limited Liability company · 117 certified beds · (813) 261-5500 Medicare & Medicaid certified
The public record raises real questions here. Weigh the concerns below carefully.
- no federal fines or payment denials on record
- a high payroll-based staffing rating (4/5)
- a high number of inspection citations overall (31) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- its payroll- and facility-reported staffing and quality-measure scores sit well above its independent inspection score
- its independent health-inspection rating is low (2/5)
- its last standard health inspection was over 2 years ago — the star rating may not reflect current conditions
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 2 of 5 |
| StaffingFrom payroll records (PBJ) | 4 of 5 |
| Quality measuresSelf-reported by the facility | 5 of 5 |
Worth a closer look. This home's staffing and quality-measure ratings run 3 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself, and staffing on its payroll (PBJ) submissions — so a gap this large is worth reading the inspection record for.
Location & what’s nearby
Open in Google Maps ↗ · Directions ↗ · Larger map ↗
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 5 of 5 |
| Long-stay residentspeople who live here | 5 of 5 |
| Short-stay residentsrehab / post-hospital | 4 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating improved from 2 to 3 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 4.1% | 8.7% | 15.4% | better |
| Long-stay residents who lose too much weight | 6.3% | 5.5% | 5.4% | worse |
| Long-stay residents with a catheter left in their bladder | 0.0% | 0.3% | 0.9% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with a urinary tract infection | 0.9% | 0.7% | 2.0% | worse than state‡ — see note marked double-dagger below the table |
| Long-stay residents with depressive symptoms | 19.3% | 4.6% | 6.5% | worse |
| Long-stay residents who were physically restrained | 0.0% | 0.0% | 0.1% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with falls causing major injury | 3.0% | 2.5% | 3.3% | typical |
| Long-stay residents whose ability to walk worsened | 7.2% | 9.5% | 16.1% | better |
| Long-stay residents on antianxiety or hypnotic medication | 3.4% | 14.4% | 18.9% | better |
| Long-stay residents given the seasonal flu vaccine | 100.0% | 99.2% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 0.5% | 4.5% | 4.7% | better |
| Long-stay residents with worsening bladder/bowel control | 12.3% | 10.5% | 21.2% | worse than state‡ — see note marked double-dagger below the table |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 7.9% | 8.6% | 17.1% | better |
| Short-stay residents who newly got an antipsychotic medication | 1.3% | 1.5% | 1.4% | typical |
| Short-stay residents given the seasonal flu vaccine | 98.3% | 94.7% | 79.4% | better |
| Short-stay residents rehospitalized after admission | 28.5% | 26.1% | 22.6% | worse |
| Short-stay residents with an outpatient ER visit | 8.9% | 9.1% | 12.0% | better |
| Long-stay hospitalizations per 1,000 resident days | 2.14 | 2.13 | 1.67 | worse |
| Long-stay outpatient ER visits per 1,000 resident days | 0.97 | 1.15 | 1.80 | better |
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
44.3% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — CMS rates that worse than the national rate. This is CMS’s risk-adjusted rate over 274 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 75.7% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 115 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.66 therapist hours per resident per day in 2026Q1 — more than 90% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 19% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 44.3%CMS range 37.3–50.1 | 51.5% | Oct 2022–Sep 2024 | worse than U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 12.2%CMS range 8.7–15.0 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 75.7% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 65.2% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 65.2% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 95.7% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | 50.4% | 100.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | 100.0% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 0.9% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 0.0% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 6.8%CMS range 4.2–11.5 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 1.04 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 117 beds and averages 108.0 residents a day — about 92% occupied, or roughly 9 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.73 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 1.01 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.19 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 3.34 hrs/resident/day on weekends vs 3.89 on weekdays — 14% thinner on weekends. RN hours go from 1.12 to 0.74 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 36% is about the same as the national median of 45%.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
This trend is not current. The most recent of these two inspections was over 2 years ago; the arrow describes what inspectors found then, not what the home is like now.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
31 citations, most serious first. The 10 most serious are shown; the remaining 21 are one tap away and print in full.
- Potential for harm · Ecited before2026-04-11 · tag F0550 — failed to protect resident dignity and rights — patternHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interview and record review, the facility failed to protect the resident's right to be treated with dignity related to unauthorized video recording in the resident's room for two residents (#8 and #9) out of two residents reviewed and failed to ensure timely incontinence care for one resident (#7) out of seven residents observed. Findings included: 1. During a facility tour on 4/11/2026 at 9:40 a.m. an observation was made of room [ROOM NUMBER] with a warning notice posted on the door reading, NOTICE, THIS AREA IS UNDER 24-HOUR VIDEO SURVEILLANCE. An interview was conducted with the private caregiver of Resident #9. She stated the family installed the video surveillance to monitor Resident #9's care 24-hours a day. She stated the camera was positioned to face Resident #9's bed. She stated it was not meant for the roommate, Resident #8. Record review of Resident #8's medical record revealed there was no consent signed related to being in a room that was under video surveillance 24-hours a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-09-21 · tag F0645 — patternPASARR screening for Mental disorders or Intellectual Disabilities
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews and record reviews, the facility failed to ensure Preadmission Screening and Resident Review (PASRR) assessments were updated to include current diagnoses for eight residents (#28, #1, #46, #33, #57, #47, #40, and #506) out of 22 sampled residents. Findings included: 1. During an observation on 09/09/24 at 10:31 a.m. Resident #28 was in her room lying in bed under a blanket. During an attempt to interview Resident #28, she was not able to answer questions regarding her care or stay. Review of Resident #28's admission Record showed Resident #28 was admitted to the facility on [DATE] with a primary diagnosis of Alzheimer's disease with a date of 06/17/2022. Other diagnoses include unspecified dementia, generalized anxiety disorder and major depressive disorder. Review of the Level I PASSR, dated 06/24/2024 showed in Section II: Other Indications for PASRR Screen Decision-Making, questions 1 through 7 were marked No. A level II PASRR evaluation must be completed if the individual…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-09-21 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — patternProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, interviews and record review, the facility did not ensure timely identification of a facility acquired pressure ulcer for one resident (#67) out of two residents sampled. Findings included: On 9/10/2024 at 2:39 p.m. an observation was made of Resident # 67 in his wheelchair with a dressing to his left foot labeled 9/09/2024. Across the hallway from Resident #67 was Staff J, Registered Nurse (RN)/wound nurse. Staff J stated dressings are changed in the evening shift. Staff J, RN stated Resident #67's wound had a foul smell a few days ago and confirmed an order for a culture of the wound was given by the wound therapy physician, but results were still pending. On 9/12/2024 at 12:14 p.m. an interview was conducted with the Dietician Technician Registered (DTR) The DTR stated she reviews all new admits, tube feedings and change of condition reports prompted by a report she runs. The DTR stated a change of condition report on 8/20/2024 prompted her to look into Resident #67 for a pressure ulcer. Since the discovery of his pressure area, the DTR stated orders were…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-09-21 · tag F0693 — failed to provide proper feeding-tube care — patternEnsure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record reviews, and interviews the facility failed to provide enteral nutrition per physician orders for three residents (#52, #101, and #14) out of six residents with gastrostomy tubes. Findings included: 1. On 9/9/24 at 10:13 a.m. Resident #52 was observed lying in bed with no response to verbal stimulus. The resident appeared to be cachectic, and lips were dry and flaky. The observation did not reveal any bottle of enteral nutrition hanging from the nutrition pole. On 9/9/24 at 12:31 p.m. Resident #52 was observed lying in bed, with no bottle of enteral nutrition hanging from the nutrition pole located next to the resident's bed. On 9/9/24 at 2:59 p.m. Resident #52 was observed lying in bed, with no bottle of enteral nutrition hanging from the nutrition pole next to the resident's bed. Review of Resident #52's September 2024 Medication Administration Record (MAR) revealed the following orders: - Start date 9/5/24: Enteral Feed Order every day for nutrition management (brand name of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-09-21 · tag F0726 — failed to have competent, trained nursing staff — patternEnsure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 2. On 9/9/24 at 11:28 a.m. an observation of Resident #14 revealed Staff E, LPN and Staff F, LPN/Unit Manager (UM) entered the room to observe the resident. Resident #14 had feces on his face, arms, and bed linens. Observations revealed Staff E, LPN put on PPE to assist with cleaning and changing the resident. Staff F, LPN/UM left the room to retrieve clean linens. Prior to the staff closing the door, to provide privacy while changing the resident, an observation revealed a pole and pump for the tube feeding, however, there was no formula hanging, (Photographic Evidence Obtained). At the time of the observation, Staff E, LPN stated the resident has a gastrostomy (G-tube) tube. On 9/9/24 at 2:39 p.m. an observation of Resident #14 revealed a bottle of Glucerna 1.5 was hanging and running at 72 milliliters per hour (ml/hr). An observation of the bottle of Glucerna 1.5 revealed it was started at 2:00 p.m. The resident's head of bed appeared to be at a 45-degree angle. (Photographic Evidence Obtained) A review of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-09-21 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, interviews and record review, the facility did not ensure: 1. food was properly stored to include labeling and dating, 2. food was handled appropriately to include glove use; and 3. clean kitchen and beverage items were free from possible contamination, in accordance with professional standards for food service in one of one kitchen. Findings included: On 9/9/24 at 9:19 a.m. a tour of the facility's kitchen was conducted with the Certified Dietary Manager (CDM). An observation at 9:21 a.m. revealed a vent that had multiple droplets of water, from what appeared to be condensation. The vent was directly over a rack of items to include plastic jugs and other cookware/kitchen items, (Photographic Evidence Obtained). During the observation, it appeared a few droplets of water fell on one of the jugs/rack. The CDM confirmed the items on the rack are clean. Further observations during the kitchen tour revealed one of three refrigerators, identified as Unit One, contained a large plastic jar of pickles. The jar of pickles had an opened date labeled July 2024, however,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-09-21 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, interviews, and record review, the facility failed to maintain an effective infection control program, related to not ensuring staff were donning personal protective equipment (PPE) before entering the rooms of residents with contact precaution signage on the door, for one (#7) of five residents sampled on transmission-based precautions. The facility did not offer hand hygiene to residents prior to lunch service for two (9/09 and 9/11/2024) out of two days observed on the second floor and third floor main dining. The facility did not ensure appropriate contact isolation was initiated for one resident (#84) while awaiting Clostridium difficile (CDiff) results, and the facility did not ensure appropriate hand hygiene during medication administration for one resident (#87) out of five residents observed. Findings included: 1. On 9/09/24 at 12:14 p.m. an observation was made of residents either self-propelling themselves or assisted via wheelchair into the second-floor main dining area. Eleven residents were observed. Initial hydration was offered with soup…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-09-21 · tag F0584 — failed to keep a safe, clean, comfortable home — isolatedHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record review, the facility failed to ensure two resident rooms (203 and 207) were maintained in a sanitary manner in one hall (Hall 200) of two halls observed. Findings included: On 09/09/24 at 10:35 a.m. a tour of Hall 200 was conducted. room [ROOM NUMBER] was observed with brown and yellow stains on the walls and ceilings. The floor was observed with a slimy yellow substance in the corner. A white foam cup was observed on the floor next to the slimy yellow substance. Small flying insects were observed above the wall and on the resident's cup. The floors were observed with dirt and debris. The privacy curtain was observed with brown stains. The resident stated she reported to staff this morning that her room was not cleaned over the weekend. Additionally, room [ROOM NUMBER] on 09/09/24 10:44 a.m., was observed with lose bathroom tiles and stained ceiling tiles. A family member stated the room had been like that since the resident moved in. On 09/10/24 at 2:20 p.m. room…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-09-21 · tag F0688 — failed to keep residents mobile / prevent decline — isolatedProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record reviews, and interviews the facility failed to provide appropriate assistance for a resident (#52) of six residents sampled for limited range of motion (ROM) related to the application of physician ordered orthotic devices. Findings included: On 9/9/24 at 12:31 p.m., Resident #52 was observed lying in bed, and not wearing a splint on either hand. The observation revealed a splint appeared to be inside a plastic personal belonging bag on top of the bedside dresser. On 9/9/24 at 2:50 p.m. Resident #52 was not wearing a splint on either hand, and what appeared to be a splint continued to be in the personal belonging bag on top of the dresser. An interview was conducted with Staff D, Licensed Practical Nurse (LPN) on 9/10/24 at 10:27 a.m. The staff member reviewed the orders and stated the resident wore a left hand splint. On 9/10/24 at 10:36 a.m. Resident #52 was observed in conjunction with Staff D, LPN. The resident was lying in bed and the staff member confirmed the resident was not…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-09-21 · tag F0698 — failed to provide proper dialysis care — isolatedProvide safe, appropriate dialysis care/services for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interviews, observations, and record review the facility did not ensure a post dialysis assessment was completed for one resident (#40) out of one sampled resident. Findings included: On 9/10/2024 at 2:20 p.m. an observation was made of a certified nursing assistant (CNA) exiting Resident #40's room. The CNA stated the resident returned from dialysis, post vital signs were done and the resident was resting. On 9/10/2024 at 2:25 p.m. an interview was conducted with Staff B, Registered Nurse/Unit Manager (RN/UM). Staff B provided the dialysis communication binder for Resident #40. The communication sheet for today's dialysis was in the binder with pre- vital signs and assessment complete and the dialysis center information was complete. A review of the Dialysis Communication sheet did not have an area for the facility's post assessment of the dialysis site or vital signs. Staff B, RN/UM stated post dialysis information such as vital signs and assessments are placed in the resident's electronic chart. In Resident #40's Dialysis Communication binder, no further post dialysis…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 21 citations
- Potential for harm · Dcited before2024-09-21 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 2. An observation and interview with Resident #9 on 09/11/24 at 10:10 a.m. revealed unsecured medications on Resident #9's bedside furniture including Neosporin and sore throat spray. She stated she uses it from time to time. A review of Resident #9's most recent Quarterly Minimum Data Set, dated [DATE], in Section C-Cognitive Patterns, showed a Brief Interview for Mental Status score of 15 indicating she is cognitively intact. A review of Resident #9's September 2024 physician orders revealed there was no order for throat spray or Neosporin and was silent for an order of self-administration of medication. A review of Resident #9 active care plans revealed no care plan indicating self-administration of medication was in place. An interview was conducted with Staff E, LPN on 09/11/24 at 10:20 a.m. She said if she found medications at the bedside, she would tell the resident we need an order from the doctor to have that medication. If it was a medication such as sore throat spray, or Neosporin, she would call the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-09-21 · tag F0773 — isolatedProvide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews and record review the facility did not ensure the physician was promptly notified of a positive lab result for an infection for one resident (#101) out of eight residents sampled. Findings included: On 9/11/2024 at 11:38 a.m. an observation was made of Resident #101 sitting in her wheelchair (WC) with her catheter bag hanging underneath the WC in a privacy bag with a portion of the indwelling tubing touching the ground. An observation was made of a rusty colored, heavy sediment in the tubing. On 9/11/2024 at 5:45 p.m. an observation was made of Resident #101 in her room sitting in her WC. An observation of the urine in the indwelling tubing revealed a darker rusty color than previously observed. A review of Resident #101's admission Record showed an admission date of 8/21/2024. The resident's diagnoses included acute kidney failure unspecified, malignant neoplasm of bladder, elevated white blood cell count unspecified, urinary tract infection, retention of urine unspecified, and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-09-21 · tag F0791 — failed to provide routine dental services — isolatedProvide or obtain dental services for each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews and record review the facility failed to ensure dental services were provided for one resident (#77) of one sampled resident. Findings included: On 09/09/24 at10:37 a.m. an observation and interview was conducted with Resident #77. Resident #77 was observed with missing teeth. She said, I am missing teeth, I do not eat very well. The bread is hard. On 09/10/24 at 9:09 a.m. an observation and interview was conducted with Resident #77. She stated she was served a sausage patty and it was dry and not chewable. On 09/10/24 at 4:00 p.m. an interview was conducted with Resident #77. She stated she asked to see a dentist. She said, Some doctor came to see me a long time ago. He said somebody will be back on a Monday. I don't know when this was. They never came back. Resident #77 stated she would like to see a dentist. Review of the admission Record showed Resident #77 was admitted to the facility on [DATE] with a primary diagnosis of malignant neoplasm of endometrium. Review of the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-09-08 · tag F0622 — isolatedNot transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews, and record review the facility failed to ensure appropriate placement was arranged prior to discharge for one resident (#5) out of two residents sampled for discharge. Findings included: A review of a Nursing Home Transfer Discharge Notice showed a 30-day notice was issued on 08/10/23 to Resident #5/Resident Representative. A certified mail receipt showed the notice was received by Resident #5's Representative on 8/11/23. The notice indicated the reason for discharge was, Your needs could not be met in this facility. A brief explanation documented on the form showed the explanation to support this action was, Behavioral and aggression towards staff and other residents. A review of an admission Record showed Resident #5 was admitted to the facility on [DATE] and was discharged on 09/01/2023. The record showed diagnoses to include, unspecified dementia with agitation, anxiety disorder, mood disorder, and delirium due to known physiological condition. A review of a Physician Order Summary…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-09-08 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record review the facility failed to ensure medications were administered as ordered for one resident (#3) out of two residents reviewed for medication administration. Findings included: Resident #3 was admitted to the facility on [DATE] with diagnoses to include encounter for surgical aftercare following surgery on the digestive system, and obesity. A review of a Physician Order Summary report, date range 07/26/23 - 07/31/23, revealed the following orders: Levothyroxine Sodium oral tablet 75 MCG (Micrograms) Give 1 tablet by mouth in the morning for low thyroid with start date: 7/27/23. Enoxaparin Sodium injection (Lovenox) solution prefilled syringe 100 mg/ml (Milligram/Milliliter). Inject 1 application subcutaneously two times a day for DVT (Deep Vein Thrombosis) for 14 days with a start date: 7/28/23. A review of the Medication Administration Record (MAR) for Resident #3 showed the resident did not receive her injection 1 out 8 ordered administration times. Medication administration…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2022-06-23 · tag F0803 — failed to meet residents' dietary needs — patternEnsure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, resident and staff interview, facility menu review and meal substitution log review, the facility failed to follow the planned menus. This has the potential to affect 80 of 85 residents who consume food in the facility, including one resident (#46) and occurred for 3 of 3 meals observed during the survey. Findings included: During the lunch meal observation on the first day of the survey, 06/20/22 at 12:29 p.m., the lunch menu posted on the wall across from the main dining room showed the following foods that were planned to be served: Smothered pork chop Herbed rice (initially was planned as macaroni and cheese, but was changed) Southern style collard greens Bread or roll Frosted cake. The facility week at a glanced menu signed by a dietitian reflected the same - smothered pork chop, herbed rice, southern style collard greens, bread or roll and butter or margarine. During the lunch service (6/20/22), plain, unseasoned white rice instead of herbed rice was served and the frosted cake was not served, but rather a yellow cake with strawberry sauce poured on the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2022-06-23 · tag F0804 — failed to serve food at safe, palatable temperature — patternEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on meal observations, test tray observations, resident interviews and record reviews, the facility failed to provide resident meals that were palatable, attractive, and/or at an appetizing temperature for eight residents (#39, #46, #65, #77, #86, #137, #6 and #240) out of eight residents observed at the meal or interviewed about the facility food. Findings included: Seven residents expressed during interviews during the survey concerns with food that included food not served at an appetizing temperature and food that was unpalatable. An interview with Resident #39 on 06/20/22 at 10:54 a.m., revealed, Food is just not good, I have been here since 12/2021. I came here cause the therapy is great. Resident #46 on 06/22/2022 at 9:35 a.m. reported the food is usually cold, especially at night with lunch usually warm. When asked about the always available menu she reported she doesn't bother with it. The daily newsletter which listed the day's menus was reviewed with the resident. The lunch was to be spaghetti with meat sauce. The resident reported there was so little sauce on the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2022-06-23 · tag F0806 — failed to honor food preferences — patternEnsure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, resident and staff interview, and menu review, the facility failed to ensure each resident received and the facility provided food that accommodated resident preferences and/or appealing options of foods with similar nutritive value to residents who had requested a different meal choice. This affected four residents (#37, #77, #86, and #137) out of 38 sampled residents. Findings included: Four residents expressed concerns during interviews throughout the survey about the inability to get alternate meal choices or have their preferences honored once they have been made known. On 06/20/22 at 11:07 a.m. Resident #37 stated he has tried to reach dietary (by phone) to make changes and he is unable to reach anyone. He stated his roommate has also tried because he needs his menu changed. He stated they have both tried multiple times over more than a week to call the number and no one answers. On 06/21/22 at 10:46 a.m. Resident #77 stated the food is always cold and they waste a lot of food. She reported they asked her what she wanted for breakfast and she has told…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2022-06-23 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, staff interview, and review of cleaning schedules and policies, the facility failed to ensure two Time-Temperature Control for Safety (TCS) foods were not stored too long and that preparation and serving equipment was maintained in clean condition. Findings included: During the Initial Kitchen Tour on 06/20/22 at 9:37 a.m., there was an opened gallon container of garlic cloves stored in the walk-in refrigerator that was date-marked 06/3/22. The container was less than half full. This food was stored past 7 days. This was observed by two surveyors. At 9:49 a.m., in the reach-in refrigerator #1, there was prepared vanilla pudding stored in a clear container with a green lid that was date-marked 06/4/22. This food was stored past 7 days. (Photographic Evidence Obtained) This was observed by two surveyors and the Nursing Home Administrator. During a follow up kitchen visit on 06/22/22 at 2:26 p.m., the shelf over the steam table had an accumulation of food splatter on the underside, which was directly over the steam table pans. (Photographic Evidence Obtained)…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-06-23 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations and interviews, the facility failed to treat each resident with respect and dignity, as evidenced by disorganization of their meal service so that residents sitting together at the same table did not receive their meals at the same time, and residents needing assistance were not provided with assistance. This affected three randomly observed residents and Resident #54 in two different dining rooms (main and 3rd floor restorative) of three dining rooms at lunch on 06/20/22. Findings included: During the lunch meal service in the main dining room on the first day of the survey, 06/20/22 at 12:40 p.m., one female resident received her pureed meal but her tablemate did not receive his meal. He was sitting there watching his tablemate eat her meal. The female resident's meal came from the restorative dining tray cart. Her tablemate finally got his tray at 1:00 p.m. The female resident was almost finished her meal. The lunch meal tray service times were as follows: 2nd & 3rd restorative dining room served at 11:45 a.m., 2nd Floor Dining room served at 12:00 p.m., 2nd…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-06-23 · tag F0578 — failed to honor advance directives / code status — isolatedHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record reviews, review of the Advanced Directive audit and review of the facility policy on Advanced Directives, and interviews with facility staff, the facility failed to ensure there was a physician's order for the code status of Do Not Resuscitate (DNR) and failed to ensure the DNR code status was reflected in the electronic medical record for two residents (#42 and #49) out of 27 residents reviewed in the initial pool. Findings included: 1. A review of the admission Record revealed Resident #42 was readmitted into the facility on [DATE] with the primary diagnosis of metabolic encephalopathy. Section C-Cognitive Patterns of the Quarterly Minimum Data Set (MDS), dated [DATE], indicated Resident #42 had a Brief Interview for Mental Status (BIMS) score of 14 out of 15, indicating cognitively intact. A review of the resident's Order Summary Report for June 2022 did not reflect an order for code status. A review of the Order Summary Report for discontinued orders for 05/01/22 to 06/30/22 revealed…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-06-23 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure one resident (#22) out of 27 residents reviewed in the initial pool, received the necessary incontinence care to maintain personal hygiene. Findings included: On 06/20/22 at 1:38 p.m., Resident #22 was observed in his room with a family member. Resident #22 was sitting in a reclining wheelchair. The family member was upset because the resident was wet and the floor was wet underneath the resident's wheelchair. The family member stated the resident was really wet today and she told the staff several hours ago that he was wet. The aide came and changed his roommate and then left. He was currently so wet, the floor beneath him was wet with urine. She just told another staff person that he needed to be changed and they got the Certified Nurse Aide (CNA) to change him. The family member said this doesn't happen very often. The family member seemed upset about the situation. A review of the admission Record showed the resident was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-06-23 · tag F0760 — failed to prevent significant medication errors — isolatedEnsure that residents are free from significant medication errors.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record reviews, the facility failed to ensure there were no significant medication errors related to administration of insulin via an insulin pen for one resident (#32) out of one resident observed and out of eleven residents in the facility using insulin pens. Findings included: An observation was conducted on 6/21/22 at 10:40 a.m. of Staff A, Licensed Practical Nurse (LPN) performing a blood glucose check and administering Insulin Aspart Solution to Resident #32. Staff A performed the glucose check indicating the resident had a blood glucose level of 201 and needed 4 units of insulin per her sliding scale orders. Staff A, LPN retrieved a new insulin pen from the medication storage room. The LPN opened, labeled, and dated the new insulin pen. She proceeded to put on the needle, turn the dial to 4 units of insulin, then administered the medication to the resident. The LPN did not prime the insulin pen before administration. A review of the admission Record indicated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-06-23 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review the facility failed to follow infection control practices related to include hand hygiene and the cleaning and disinfection of a glucometer for one (Resident #68) of three sampled residents. Findings included: An observation was made on 06/20/22 at 11:35 a.m. of Staff C, Licensed Practical Nurse (LPN) performing a blood glucose check on Resident #68. Staff C, LPN was sitting at the nursing station and walked to the medication cart and was observed to don gloves without performing hand hygiene. She was observed to open the medication cart and remove a glucometer and lay it on top of the medication cart. She removed glucometer strips from the top drawer and inserted one into the glucometer. She removed a lancet and alcohol wipes from the medication cart. Then, the nurse and surveyor went into Resident 68's room and the nurse was observed to place the glucometer and lancet on a washcloth on the resident's bed. With her same gloved hands the nurse used an alcohol wipe to clean the middle finger of the resident's left hand. The nurse used…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2021-02-26 · tag F0758 — failed to limit and justify psychotropic drugs — patternImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to 1) ensure behavioral monitoring for psychotropic medications was consistently documented for two residents (#25 and #240) of five residents reviewed, 2) obtain and consistently complete consents for use of psychotropic medications for four residents (#25, #240, #71 and #39) of five residents reviewed, and 3) perform blood glucose monitoring for one resident (#25) receiving insulin of five residents reviewed. Findings included: A record review for Resident #25 revealed an admission date of 11/09/2020, with diagnosis that included Major Depressive Disorder (MDD) and Diabetes as per the admission face sheet. A review of the Quarterly Minimum Data Set (MDS) dated [DATE] showed under Section C, Brief Interview for Mental Status (BIMS) score of 15, indicating cognitively intact, Section N, Insulin, antidepressant, anticoagulant and diuretic received on 7 out of 7 days. A review of the Medication Administration Record (MAR) included the following…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2021-02-26 · tag F0578 — failed to honor advance directives / code status — isolatedHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record reviews and interviews, the facility failed to ensure there was a physician order for the code status of Do Not Resuscitate (DNR), and that the DNR code status was accurate on the electronic medical record, or that a care plan was in place for the Advance Directives for one resident (Resident #63) out of the sampled thirty-two residents. Findings included: A review of the admission Record revealed that Resident #63 was initially admitted into the facility on [DATE]. Section C-Cognitive Patterns of the Minimum Data Set (MDS) dated [DATE] indicated that Resident #63 had a Brief Interview for Mental Status (BIMS) score of 15 out of 15 indicating cognitively intact. A review of the resident's current physician orders for February 2021 revealed an order for full code dated 01/21/21. A review of the banner on the electronic medical record indicated that Resident #63's code status was full code. A review of the documents listed under the miscellaneous tab on the electronic record revealed a State of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2021-02-26 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record reviews, and interviews, the facility failed to implement the care plan related to a wander/elopement alarm for one resident (Resident #71) out of the total sample of thirty-two residents. Findings included: On 02/25/21 at 11:19 a.m., Resident #71 was observed in bed sleeping and a wander/elopement alarm was observed on his right ankle. A review of the admission Record revealed that Resident #71's most recent admission date was 01/25/21. The resident's diagnoses included, but were not limited to, dementia with Lewy Bodies, major depressive disorder, and mood disorder. A review of Section C- Cognitive Patterns of the Minimum Data Set (MDS) dated [DATE] revealed that Resident #71 had a Brief Interview for Mental Status (BIMS) score of 07 out of 15, indicating severe impairment. A review of the active physician orders as of 02/26/21 for Resident #71 revealed an order to apply a wander/elopement alarm to the right ankle due to poor safety awareness dated 02/12/21. There was no physician…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2021-02-26 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record reviews and interviews, the facility failed to ensure treatment and care in accordance with professional standards of practice for one resident (Resident #71), by failing to notify the physician of elevated glucose levels as ordered by the physician, out of the total sample of thirty-two residents. Findings included: A review of the admission Record revealed that Resident #71's most recent admission date was 01/25/21. The resident's diagnoses included, but were not limited, to Type II diabetes, dementia with Lewy Bodies, major depressive disorder, and mood disorder. A review of Section C- Cognitive Patterns of the Minimum Data Set (MDS) dated [DATE] revealed that Resident #71 had a Brief Interview for Mental Status (BIMS) score of 07 out of 15, indicating severe impairment. A review of the active physician orders as of 01/25/21 revealed the following order: blood glucose checks before meals and at bedtime for diabetes mellitus fingerstick. Call medical doctor if blood sugar <60 or >250. A review…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2021-02-26 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record reviews, the facility failed to provide ordered medications in a timely manner to one resident (#240) of 32 sampled residents. Findings included: A review of Resident #240's medical record revealed that Resident #240 was admitted to the facility on [DATE] with diagnoses of osteoarthritis, Alzheimer's Disease, and nondisplaced fracture of fourth cervical vertebra. A review of Resident #240's care plan revealed a problem, dated 02/10/2021, that Resident #240 was at risk for pain. Interventions included administer analgesics as ordered. A review of Resident #240's physician's orders revealed an order, dated 02/10/2021, for Tramadol 50 milligrams (mg) by mouth in the morning for severe pain control, which was discontinued on 02/13/2021. Resident #240's physician's orders also revealed an order, dated 02/14/2021 for Tramadol 25 mg by mouth in the morning for pain. A review of Resident #240's Medication Administration Record (MAR) for February 2021 revealed that Tramadol 50 mg was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2021-02-26 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and policy review, the facility failed to ensure expired medications were removed from one medication cart (3rd floor back hall) out of three medication carts observed, and one medication storage room (3rd floor unit) out of one medication storage room observed. Findings included: On 02/25/2021 at 2:17 p.m. an observation of the 3rd floor back hall medication cart was performed and Staff C, Licensed Practical Nurse (LPN) was present. One card of Baclofen 5 milligram (mg) tablets with an expiration date of 11/25/2020 for Resident #33 was discovered. A subsequent interview with Staff C, LPN confirmed the medication was expired, and she further stated the medication was discontinued. On 02/25/2021 at 2:25 p.m. an observation of the 3rd floor medication storage room was performed and Staff C, LPN was present. Two bottles of Aspirin 81 mg tablets were discovered with an expiration date listed as 01/21. Additionally, during an observation of the medication room refrigerator, one box of Bisacodyl 10 mg Suppositories was discovered with an expiration date…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2021-02-26 · tag F0881 — failed to use antibiotics responsibly — isolatedImplement a program that monitors antibiotic use.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record review, the facility failed to implement the antibiotic stewardship program by not ensuring antibiotics were given appropriately to one resident (#244) of a total of 32 sampled residents. Findings included: A review of Resident #244's medical record revealed that Resident #244 was admitted to the facility on [DATE] with diagnoses of congestive heart failure, chronic atrial fibrillation, malignant neoplasm of prostate and benign prostatic hyperplasia with lower urinary tract symptoms. A review of Resident #244's February 2021 physician orders revealed the following orders: - 02/20/2021 Urinalysis (UA) with reflex to culture, discontinue this order when completed and sent; discontinued on 02/20/2021. - 02/25/2021 Urinalysis (UA) with reflux to culture, discontinue this order when completed and sent. - 02/20/2021 Ciprofloxacin 250 milligrams (mg) by mouth every 12 hours for infection for 7 days. A review of Resident #244's progress notes revealed a Health Status Note, dated 02/26/2021…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
No federal fines in the current CMS record.
Part of a chain
This home belongs to SOVEREIGN HEALTHCARE HOLDINGS — 43 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 3 of 5 | 3.7 | -0.7 vs chain |
| Health inspection | 2 of 5 | 3.2 | -1.2 vs chain |
| Staffing | 4 of 5 | 3.1 | +0.9 vs chain |
| Quality measures | 5 of 5 | 4.5 | +0.5 vs chain |
The other 42 homes this chain runs (chain average 3.7★, per CMS)
Showing 40 of 42; lowest-rated first.
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Since |
|---|---|---|---|
| SOVEREIGN HEALTHCARE HOLDINGS LLC | Organization | DIRECT OWNERSHIP INTEREST | since 12/01/2006 |
| CRONQUIST 2015 FAMILY TR | Organization | INDIRECT OWNERSHIP INTEREST | since 12/31/2015 |
| JOHN J NOTERMANN BUSINESS TR | Organization | INDIRECT OWNERSHIP INTEREST | since 11/12/2017 |
| MANGINE, JOHN | Individual | INDIRECT OWNERSHIP INTEREST; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 06/25/2012 |
| TAMPA HEALTH PROPERTIES, LTD. | Organization | 5% OR GREATER SECURITY INTEREST; ADP OF THE SNF | since 12/01/2003 |
| CHERY, DAWN | Individual | MANAGING CONTROL - GOVERNING BODY; ADP OF THE SNF | since 06/08/2017 |
| KAAR, SUSAN | Individual | MANAGING CONTROL - GOVERNING BODY; ADP OF THE SNF | since 10/01/2003 |
| LANDY, FREDERICK | Individual | MANAGING CONTROL - GOVERNING BODY; ADP OF THE SNF | since 12/13/2022 |
| SOUTHERN HEALTHCARE MANAGEMENT LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 12/01/2003 |
| CRONQUIST, ROYCE | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 02/01/2018 |
| FITZPATRICK, CYNTHIA | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 10/10/2023 |
| MELTON, DONALD | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 02/15/2009 |
| NOTERMANN, WILLIAM | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 01/01/2025 |
| RABAGO-REYES, CASSANDRA | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 05/01/2026 |
| NOTERMANN, BRENDA | Individual | INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF | since 12/03/2025 |
| FORVIS MAZARS LLP | Organization | ADP OF THE SNF | since 12/01/2003 |
| GLOWORTH, LLC | Organization | ADP OF THE SNF | since 12/01/2003 |
| SOVEREIGN HEALTHCARE DISBURSEMENTS LLC | Organization | ADP OF THE SNF | since 12/01/2003 |
| KELLY, MICHELLE | Individual | ADP OF THE SNF | since 02/01/2018 |
CMS files one row per role, so the 31 rows in the source record cover these 19 parties — each is shown once here with every role it holds. Nothing is omitted. The source lists no ownership percentage for any of them — PECOS records a share only for equity interests, not for board or management roles.
8 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
This home reported $555K paid to related parties (affiliated landlords or management companies) in its most recent cost report. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in FL
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Florida Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 105650. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2024-09-21, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.