Greenville Nursing & Rehab

Location & what’s nearby

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Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

35.7% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — CMS rates that worse than the national rate. This is CMS’s risk-adjusted rate over 50 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

Met the expected recovery: 25.0% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 24 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.21 therapist hours per resident per day in 2026Q1 — more than 24% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 15% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

Staffing

How full it usually is: this home is certified for 90 beds and averages 56.5 residents a day — about 63% occupied, or roughly 34 beds typically open. It often has substantial empty capacity — worth asking why, since low census can reflect either a new or shrinking home or one families are avoiding. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.34 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.49 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.03 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.12 hrs/resident/day on weekends vs 3.44 on weekdays — 9% thinner on weekends. RN hours go from 0.58 to 0.25 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 46% is about the same as the national median of 45%.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

This trend is not current. The most recent of these two inspections was over 2 years ago; the arrow describes what inspectors found then, not what the home is like now.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

17 citations, most serious first. The 12 most serious are shown; the remaining 5 are one tap away and print in full.

• Actual harm · Gcited before2024-08-22 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
  Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
  What the surveyor found here — an excerpt from the official record, may be distressing

  NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure resident was supervised to prevent falls and implement effective fall prevention measures for 1 of 3 residents (R60), reviewed for incident/accidents, in the sample of 33. This failure resulted in R60 sustaining a fractured femur (broken leg bone), discomfort and a decline in functional status. Findings include: The Facility's Incident Log documents R60 experienced falls on: 6/4/2024 in the main lobby; 6/6/2024 in her bathroom resulting in a hematoma; two falls on 6/8/2024, both in R60's bedroom, with one resulting in an injury requiring a hospital admission. R60's baseline care plan dated 5/14/2024 documents R60 is at Risk for falls and will not experience any injuries related to falls. R60's Care Plan dated 6/4/2024, Staff to offer help resident safely transfer to one of the chairs or couch in the dining room seating area after breakfast. R60's Care Plan dated 6/6/2024 documents, Offer resident to be laid down after meals. R60's…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
• Actual harm · Gcited before2023-09-11 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
  Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
  What the surveyor found here — an excerpt from the official record, may be distressing

  NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to assess and determine potential root cause of falls; failed to develop interventions based on this assessment and implement interventions to prevent falls for 4 of 4 residents (R25, R34, R41 and R65) reviewed for supervision to prevent accidents in the sample of 26. This failure resulted in R65 having three falls, the last which occurred on 8/24/23 resulting in a hip fracture. Finding include: 1. On 09/06/23 at 01:20 PM, R65 was lying in bed on his back. R65's reacher was observed to be on the floor at the head of the bed leaning against the wall and he was unable to reach it. R65 was wearing black socks that did not have grippers on the bottom. R65's chair alarm was hanging on his wheelchair. R65's Face Sheet, print date 09/07/23, documents R65 has diagnoses of Essential (primary) hypertension, nontraumatic acute subdural hemorrhage, moderate, cognitive communication deficit, other symptoms, and signs involving the musculoskeletal system,…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
• Potential for harm · Ecited before2024-08-22 · tag F0812 — failed to store, cook, and serve food safely — pattern
  Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
  What the surveyor found here — an excerpt from the official record, may be distressing

  Based on observation, interview, and record review, the facility failed to label food items in the refrigerator with open dates and use by dates and dispose of outdated food items in the refrigerator. Findings include: On 08/19/24 at 09:15 AM, The initial tour of the kitchen was completed and the walk-in refrigerator with the following items was observed: 1. Open container of milk with no open date on it. 2. A gallon container of dill pickle slices with an open date of 07/10 and a use by date of 08/16/24 was on the lid. 3. A container of chicken noodle soup with a use by date of 08/18/24 on the lid. 4. A gallon container of red French dressing with no open date or use by date observed on it. 5. A gallon container of Caesar dressing with no open date and use by date observed to be on it. 6. A container of vanilla yogurt with no open date or used by date observed on it. On 08/19/24 09:25 AM V3, Dietary Manager stated she would expect staff to label the containers with a received date, open date, and a use by date. She said she would also expect the staff to check the refrigerator…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
• Potential for harm · D2024-08-22 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
  Provide appropriate pressure ulcer care and prevent new ulcers from developing.
  What the surveyor found here — an excerpt from the official record, may be distressing

  Based on observation, interview and record review the Facility failed to prevent pressure ulcer development for 1 of 3 residents (R44) reviewed for skin impairment, in the sample of 33. Findings include: R44's face sheet, dated 8/22/2024, documented R44 has diagnoses of displaced subtrochanteric fracture of left femur, paraplegia, acute infarction of spinal cord, depressive disorder, generalized anxiety disorder, obstructive and reflux uropathy, lymphoma, chronic obstructive pulmonary disease, and cognitive communication deficit disorder. R44's Physician Order Sheet, dated 8/17/2024, documented an order for an indwelling urinary catheter secondary to obstructive and reflux uropathy. R44's Physician Order Sheet dated 8/21/2024 documents, Cleanse wound to sacrum with Normal Saline. Apply Calcium Alginate and cover with dry dressing. R44's Braden Scale (Tool to determine skin breakdown risk) dated 8/17/2024 documents R44 is occasionally moist and at moderate risk for skin for skin breakdown. R44's Care Plan dated 7/1/2024, documents, I have potential for pressure ulcer development…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
• Potential for harm · D2024-08-22 · tag F0688 — failed to keep residents mobile / prevent decline — isolated
  Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
  What the surveyor found here — an excerpt from the official record, may be distressing

  NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, observations and staff and resident interview, the facility failed to provide treatment to prevent further decrease in range of motion for 1 of 3 (R9) residents reviewed for range of motion in a sample of 33. Findings include: R9 was admitted to the facility on [DATE] with multiple diagnoses including right knee pain, cerebral infarction, cognitive communication deficit, presence of other heart valve, GERD (gastroesophageal reflux disease), generalized muscle weakness, other abnormal gait and mobility, vitamin D deficiency, HLD, (hyperlipidemia), HTN, (hypertension), chronic congestive heart failure and polyneuropathy. Physician orders from 1/16/2024 included PT (physical therapy) and OT (occupational therapy) to evaluate and treat. On 8/19/24 at 11:23 AM, R9 was noted with decreased movement of right hand. R9 stated that they have done exercises but doesn't remember when this was. R9 stated this wasn't helping so she quit. The quarterly Minimum Data Set (MDS) assessment dated [DATE]…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
• Potential for harm · D2024-08-22 · tag F0758 — failed to limit and justify psychotropic drugs — isolated
  Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
  What the surveyor found here — an excerpt from the official record, may be distressing

  NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to monitor resident for behaviors and review as needed (PRN) psychotropic medication for 4 of 4 residents (R7, R20, R24, R56) reviewed for unnecessary medications in a sample of 33. Findings include: 1. R20's admission Record, with print date of 08/21/24, documented R20 has diagnoses of but not limited to depression and unspecified psychosis not due to a substance or known physiological condition. R20's Minimum Data Set (MDS), dated [DATE], documented R20 is she is moderately cognitively impaired with a Brief Interview of Mental Status (BIMS) of 11 out of 15 and requires some assistance with her activities of daily living (ADLs). R20's Care Plan, with print date of 08/20/24, documented description antidepressant medication and antipsychotic drug use: At risk for side effects and interventions of but not limited to monitor patterns of target behaviors. R20's Physician's Orders, dated 03/25/24, documented R20 was to get the following…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Pharmacy Service Deficiencies · Deficient, Provider has date of correction
• Potential for harm · D2024-03-26 · tag F0602 — failed to protect residents from theft of their belongings — isolated
  Protect each resident from the wrongful use of the resident's belongings or money.
  What the surveyor found here — an excerpt from the official record, may be distressing

  NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure resident's-controlled medications were accounted for and not subjected to misappropriation or diversion for 2 of 6 residents (R3 and R4) reviewed for controlled medications in a sample of 7. This failure has the potential to affect all residents residing at the facility who receive controlled medications. Past Noncompliance: no plan of correction required. This past non-compliance occurred between 03/01/24 and 03/09/24. Findings include: 1. R3's Face Sheet, with an admission date of 01/06/23, documents R3 has diagnoses of but not limited to Acute hematogenous osteomyelitis, left humerus, Gastroesophageal reflux disease (GERD), acute kidney failure, Diabetes Mellitus, chronic pain syndrome, and other specified arthritis. R3's Minimum Data Set, (MDS), dated [DATE], documents R3 is cognitively intact with a Brief Interview for Mental Status, (BIMS), of 15 out of 15. It further documents R3 requires substantial/maximal assistance with oral hygiene,…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Freedom from Abuse, Neglect, and Exploitation Deficiencies · Past Non-Compliance
• Potential for harm · D2024-03-14 · tag F0582 — isolated
  Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
  What the surveyor found here — an excerpt from the official record, may be distressing

  NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to obtain a signed Notice of Medicare Non-Coverage (NOMNC) in order for an opportunity to appeal an insurance denial for 1 of 3 residents (R1) reviewed for Physical Therapy, in the sample of 3. Findings include: R1's Facesheet dated 3/8/2024 documents R1 was admitted to the facility on [DATE]. It further documents, admission reason for stay: Short term skilled nursing and rehabilitation care. R1's Critical Incident Form from R1's insurance provider, dated 3/11/2024 documents, Member admitted to Greenville Nursing and Rehab for skilled care with intent to return home. Member admitted on [DATE] and skilled care ended on 2/19/24 but therapy did not work on standing or walking. Member is not able to return home and additional therapy is not approved. Member was provided with phone number for Ombudsman. Member stated to this nurse that she was not notified that her therapy was ending. Member was provided with phone number for Ombudsman. On 3/8/2024 at 9:15 AM,…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Resident Rights Deficiencies · Deficient, Provider has date of correction
• Potential for harm · F2023-09-11 · tag F0761 — failed to label and store drugs safely — widespread
  Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
  What the surveyor found here — an excerpt from the official record, may be distressing

  NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to properly store and label medications. This failure has the potential to affect all 67 residents living at the facility. Findings include: 1.On [DATE] at 09:15 AM, observation of the medication room was done at this time. In the medication room the following was found: - In the refrigerator in the med room was Tuberculosis (TB) solution with an open date of [DATE]. - Levemir insulin with an open date of [DATE], was in the refrigerator. - Humalog insulin with an open date of [DATE], was in the refrigerator. 2.On [DATE] at 10:30 AM, observation the medication cart on the C hallway was completed at this time. In the medication care the following was found: -Vitamin A 2400mcg soft gel capsules with an expiration date of 06/23 was found on the cart 5. -Bisacodyl 5mg tablets with expiration date of 09/23 were also located in the medication cart. On [DATE] at 09:20 AM, V22, Registered Nurse (RN) stated the TB solution is used for everyone in the…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Pharmacy Service Deficiencies · Deficient, Provider has date of correction
• Potential for harm · D2023-09-11 · tag F0655 — isolated
  Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
  What the surveyor found here — an excerpt from the official record, may be distressing

  NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews and record reviews, the facility failed to implement a baseline care plan based upon assessed and identified needs of the residents for 2 of 17 residents (R34, R65) reviewed for baseline care plans in the sample of 26. Findings include: 1. On 09/06/23 at 01:20 PM, R65 was lying in bed on his back. R65's reacher was observed to be on the floor at the head of the bed leaning against the wall and he was unable to reach it. R65 was wearing black socks that did not have grippers on the bottom. R65's chair alarm was hanging on his wheelchair. R65's Face Sheet, print date 09/07/23, documents R65 has diagnoses of Essential (primary) hypertension, nontraumatic acute subdural hemorrhage, moderate, cognitive communication deficit, other symptoms, and signs involving the musculoskeletal system, unsteadiness on feet, and other abnormalities of gait and mobility. R65's Minimum Data Set, MDS, print date 09/07/23, documents R65 is severely cognitively impaired and requires limited assistance,…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
• Potential for harm · D2023-09-11 · tag F0656 — failed to write and follow a full care plan — isolated
  Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
  What the surveyor found here — an excerpt from the official record, may be distressing

  NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to review and revise care plans to meet the current needs of the residents for 1 of 17 residents (R34) reviewed for revision of Care Plans in the sample of 26. Findings include: R34's Face sheet with print date of 9/11/23, documented R34 was admitted to the facility on [DATE]. R34's admission Fall Risk Assessment, dated 6/23/23, documents R34 was a High Fall Risk with a score of 14. Total score of 10 or above represents High Risk. If High Risk, a prevention protocol should be initiated immediately and documented on the care plan. Even though R34 was a High Fall Risk upon admission, R34 had no fall interventions in place in his Care Plan until after his fall on 8/15/23. R34's Minimum Data Set, MDS, dated [DATE], documents R34 has a moderate cognitive impairment and requires extensive assistance from one staff member for transfers and toileting. R34 was occasionally incontinent of urine and always continent of bowel. R34's Progress Note, dated 8/15/23 at…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
• Potential for harm · Dcited before2023-09-11 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
  Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
  What the surveyor found here — an excerpt from the official record, may be distressing

  NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to provide timely and complete incontinent care for 2 of 4 residents (R4, R25) reviewed for incontinence care, in the sample of 26. Findings Include: 1. R25's Face Sheet, print date of 9/11/23, documented R25 was admitted to the facility on [DATE]. R25's Care Plan, dated 5/26/23, documents R25 has occasional urinary incontinence. Interventions: Assist with perineal cleansing as needed, assist to bathroom or commode as needed, uses urinal at bedside- keep within reach, provide verbal cueing, provide incontinence pad of choice, assess voiding pattern, assess skin for irritation and redness, initiate scheduled toileting plan based on assessment, Initiate prompted voiding plan based on assessment, initiate bladder retraining plan based on assessment, assess environmental factors that may contribute to incontinence. It continues, Toileting: Requires staff assistance. Interventions: Transfer on strong side, two persons assist, give verbal cues to…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Quality of Life and Care Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Fines & penalties

$10,874 in federal fines across 1 penalty.

• $10,874 — penalty dated 2024-08-22

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Part of a chain

This home belongs to WLC MANAGEMENT FIRM — 18 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

CMS files one row per role, so the 6 rows in the source record cover these 4 parties — each is shown once here with every role it holds. Nothing is omitted.

1 organizational owner listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

This home reported $284K paid to related parties (affiliated landlords or management companies) in its most recent cost report.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in IL