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Wedgemere Healthcare

146 Dean Street, Taunton, MA 02780 · For profit - Limited Liability company · 94 certified beds · (508) 823-0767 Medicare & Medicaid certified

Call the home — (508) 823-0767 Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse-prevention, restraint, or reporting citation — no harm found (F0607) — cited Oct 2024Resident-funds citation (F0565)Behavioral-health or dementia-care citation — no harm found (F0758)2 actual-harm citations$129,794 in federal fines
Insights

The public record raises real questions here. Weigh the concerns below carefully.

Worth asking about
  • it has a citation for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0607) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • it has a citation for mishandling residents’ money or property (F0565)
  • it has 2 actual-harm citations
  • a high number of inspection citations overall (47) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $129,794 in federal fines (most recent 2023-12-18)
  • its independent health-inspection rating is low (1/5)
  • its payroll-based staffing rating is low (1/5)
  • its facility-reported quality-measure rating is low (2/5)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

1/5
CMS overall
1 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 1 of 5
StaffingFrom payroll records (PBJ) 1 of 5
Quality measuresSelf-reported by the facility 2 of 5

Location & what’s nearby

Hospital
1/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
144 Dean St · (508) 828-1212 · Call to confirm hours
Pharmacy
Walgreens0.2 mi
175 Dean St · (508) 823-5270 · Call to confirm hours
Grocery
Shaw's0.8 mi
300 New State Hwy · (508) 822-5660 · Call to confirm hours
Park
Typically dawn to dusk
Place of worship

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 2 of 5
Long-stay residentspeople who live here 1 of 5
Short-stay residentsrehab / post-hospital 2 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 1 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating1★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased23.6%16.4%15.4%worse
Long-stay residents who lose too much weight9.9%5.1%5.4%worse
Long-stay residents with a catheter left in their bladder2.4%0.8%0.9%worse
Long-stay residents with a urinary tract infection1.6%1.8%2.0%better
Long-stay residents with depressive symptoms26.0%15.5%6.5%worse than state — see note marked double-dagger below the table
Long-stay residents who were physically restrained0.0%0.1%0.1%better
Long-stay residents with falls causing major injury3.1%3.4%3.3%typical
Long-stay residents whose ability to walk worsened18.7%15.4%16.1%worse
Long-stay residents on antianxiety or hypnotic medication17.7%19.5%18.9%typical
Long-stay residents given the seasonal flu vaccine98.6%94.8%95.3%typical
Long-stay residents with pressure ulcers7.1%4.2%4.7%worse
Long-stay residents with worsening bladder/bowel control28.3%21.2%21.2%worse
Long-stay residents who got an antipsychotic medication — see the note below the table15.2%21.4%17.1%better
Short-stay residents who newly got an antipsychotic medication0.0%1.4%1.4%better
Short-stay residents given the seasonal flu vaccine84.8%77.7%79.4%typical
Short-stay residents rehospitalized after admission18.8%25.7%22.6%better
Short-stay residents with an outpatient ER visit22.0%11.9%12.0%worse
Long-stay hospitalizations per 1,000 resident days2.381.881.67worse
Long-stay outpatient ER visits per 1,000 resident days2.411.501.80worse

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

51.1% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 73 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

51.1%U.S. median 51.5%
Got home and stayed home
10.3%U.S. median 10.7%
Went back to hospital
42.5%U.S. median 56.6%
Met the expected recovery
0.22U.S. median 0.31
Therapy hours / resident / day
0.10hours / resident / day
Physical therapy
0.10hours / resident / day
Occupational therapy
0.02hours / resident / day
Speech therapy

Met the expected recovery: 42.5% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 40 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.22 therapist hours per resident per day in 2026Q1 — more than 26% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 27% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF51.1%CMS range 39.4–62.851.5%Oct 2022–Sep 2024no different from U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF10.3%CMS range 7.2–15.810.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge42.5%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge37.5%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge42.5%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified75.0%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care settingnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge100.0%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay1.7%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened5.0%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization6.6%CMS range 3.3–11.87.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs1.021.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.26
RN hours/ resident / day
1.21
LPN hours/ resident / day
2.09
Aide hours/ resident / day
3.56
Total nurse hours/ resident / day
0.18
RN hoursweekends
43.8%
Total nursing turnover
72.7%
RN turnover

How full it usually is: this home is certified for 94 beds and averages 76.0 residents a day — about 81% occupied, or roughly 18 beds typically open. It usually has some room. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.56 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.26 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.09 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.18 hrs/resident/day on weekends vs 3.71 on weekdays — 14% thinner on weekends. RN hours go from 0.29 to 0.18 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 44% is about the same as the national median of 45%.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

12
deficiencies at the latest standard inspection (2026-04-01)
8
at the previous standard inspection (2025-01-21)

Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

47 citations, most serious first. The 12 most serious are shown; the remaining 35 are one tap away and print in full.

  • Actual harm · Hcited before2023-12-18 · tag F0658 — failed to meet professional standards of care — pattern
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, interviews, and record review, the facility failed to ensure one Resident (#30), out of a total sample of 20 residents, received care and treatment in accordance with professional standards. Specifically, the facility failed for Resident #30, to obtain a physician's order for wound care on admission, develop and implement a pressure ulcer care plan on admission, to assess and monitor a pressure ulcer, to obtain orders for wound consultant recommendations-including medications, treatments and lab work, to transcribe orders for wound care accurately, and to provide wound care per physician's orders resulting in the progression of a deep tissue injury (DTI- intact skin with localized area of persistence non-blanchable deep red, maroon, or purple discoloration due to damage of underlying soft tissue from intense and/or prolonged pressure and shear forces at the bone-muscle interface) to a Stage 4 pressure ulcer (full thickness skin and tissue loss with exposed or directly palpable fascia, muscle, tendon, ligament, cartilage, or bone in the ulcer) six times larger…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Actual harm · H2023-12-18 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — pattern
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interviews, policy review, and record review, the facility failed to ensure one Resident (#30), out of a total sample of 20 residents, received care and treatment to prevent and promote healing of pressure injuries. Specifically, the facility failed for Resident #30, to obtain a physician's order for wound care on admission, develop and implement a pressure ulcer care plan on admission, to assess and monitor a pressure ulcer, to obtain orders for wound consultant recommendations-including medications, treatments and lab work, to transcribe orders for wound care accurately, and to provide wound care per physician's orders resulting in the progression of a deep tissue injury (DTI-intact skin with localized area of persistence non-blanchable deep red, maroon, or purple discoloration due to damage of underlying soft tissue from intense and/or prolonged pressure and shear forces at the bone-muscle interface) to a Stage 4 pressure ulcer (full thickness skin and tissue loss with exposed or directly palpable fascia, muscle, tendon, ligament, cartilage, or bone in the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-05-12 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on records reviewed and interviews for one of three sampled residents (Resident # 1), the Facility failed to ensure they developed and implemented a comprehensive person-centered care plan with interventions, treatment goals, and outcomes that addressed his/her individual recreational activity needs.Findings Include: Review of the Facility's Policy titled, Care Plans, Comprehensive Person-Centered, dated as revised 01/2024, indicated the following:-A comprehensive, person-centered care plan will be developed for each resident; the care plan will include objectives that meet the resident's physical, psychosocial and functional needs is developed for each resident.-The resident comprehensive care plan will identify problem areas, and their causes as warranted and developing interventions that are targeted and meaningful to the resident.-Evaluation of residents is ongoing and care plans are revised as information about the resident and the resident's condition changes.-The Interdisciplinary Team (IDT) reviews and updates the care plan when there has been a significant change in…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2026-04-01 · tag F0680 — widespread
    Ensure the activities program is directed by a qualified professional.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interviews and review of the Activity Director's (AD) personnel file, the facility failed to ensure the activity program was directed by a qualified activities professional. Findings include:Review of the employee file for the Activity Director (AD) indicated the following: - she was offered and accepted the role of AD in January 2026;- she did not possess the completed training and qualifications of an AD;- she signed a job description indicating she was the AD on 1/6/26.Further review of the AD's personnel file on 4/1/26 failed to indicate she was a qualified therapeutic recreation specialist or an activities professional, who had two years of experience in a social or recreational program within the last five years, one of which was full-time in a therapeutic activities program, or was a qualified occupational therapist or occupational therapy assistant. During an interview on 4/1/26 at 7:46 A.M., the AD said she started her current role in January and worked full-time. She said she did not currently hold any certifications or education relevant to the position of AD.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2026-04-01 · tag F0565 — failed to support the resident council — pattern
    Honor the resident's right to organize and participate in resident/family groups in the facility.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on review of Resident Council Minutes, a resident group meeting, interviews, and record reviews, the facility failed to ensure grievances brought forward from the Resident Council were addressed and promptly resolved to ensure the residents felt their concerns were acted upon timely and included the facility response to the group.Findings include:Review of the facility's policy titled Resident Council, dated 2/24, indicated but was not limited to the following:-The Resident Council members will meet once each month or as desired.-The facility will provide a designated staff person who is approved by the resident group and facility who is responsible for helping and responding to written request formed at the group meeting.-Department heads must respond to grievances addressed in the minutes in writing before the next meeting.-The resident council may make recommendations for the improvement of resident services, and make recommendations, and serve as an advisory group between the residents and facility. Review of Resident Council Minutes held from October 2025 through March…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2026-04-01 · tag F0655 — pattern
    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure a baseline care plan that included the instructions needed to provide effective and person-centered care of the resident was developed to include the minimum healthcare information necessary to properly care for a resident including, initial goals based on admission orders, and failed to ensure the resident and/or their representative were provided with a summary of the baseline care plan for three Residents (#21, #36, and #33), out of a total sample of 18 residents. Specifically, the facility failed:1. For Resident #21, to address a left femur fracture and surgical wound care on the Baseline Care Plan and failed to ensure the Resident and/or their representative were provided copies of the Medication list and Baseline Care Plan;2. For Resident #36, to address bilateral lower extremity contractures on the Baseline Care Plan and failed to ensure the resident and/or their representative were provided a copy of the Medication list; and3. For…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-04-01 · tag F0656 — failed to write and follow a full care plan — pattern
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure a person-centered individualized comprehensive care plan was developed and implemented for one Resident (#36), out of a total sample of 18 residents. Specifically, the facility failed for Resident #36, to develop a care plan to address bilateral lower extremity contractures for 11 months and to develop a care plan for the potential for skin breakdown for two months. Findings includeReview of the facility's policy titled Care Planning-Interdisciplinary Team (IDT), dated as last revised 3/2025, indicated the facility's Care Planning/IDT is responsible for the development of an individualized comprehensive care plan for each resident and the care plan is based on the residents' comprehensive assessment and is developed by the IDT. Resident #36 was admitted to the facility in April 2025 with diagnoses which included chronic pain syndrome, unilateral osteoarthritis of the left hip, and failure to thrive. Review of the Minimum Data Set (MDS)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2026-04-01 · tag F0679 — failed to provide activities — pattern
    Provide activities to meet all resident's needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and interview, the facility failed to provide an ongoing program of individual and group activities designed to meet the interests of and support the physical, mental, and psychosocial well-being of Residents on 4 out of 4 units and for one Resident (#23), out of 18 sampled residents. Specifically, the facility failed:1. For Resident #23, to ensure that staff offered and encouraged engagement in activities according to their comprehensive assessment and identified preferences; and 2. To ensure staff provided a meaningful and engaging activity program, including materials for self-directed activity, for residents on Sunday in the month of March.Findings include:Review of the facility's policy titled Recreation Evaluation, last revised 11/24, indicated but was not limited to the following:-A recreation evaluation is conducted as part of the comprehensive assessment to develop an activities plan that reflects the choices and interests of the resident.-The recreation evaluation is used to develop an individual activities care plan that will allow the resident to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-04-01 · tag F0693 — failed to provide proper feeding-tube care — pattern
    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on document review and interview, the facility failed to ensure that services were provided in accordance with professional standards for one Resident (#3) with a Gastrostomy tube (G-tube: a tube that is placed directly into the stomach through an abdominal incision for administration of nutrition, fluids, and medication), out of a total sample of two residents with G-tubes in the facility, to maintain patency and prevent complications of the G-tube. Resident #3 had to have their G-tube replaced four times between January and March 2026 due to clogging. Findings include: Review of the facility's policy titled Enteral Nutrition, dated as revised 4/2024, indicated but was not limited to the following: - Nursing staff is assigned to specific enteral feeding responsibilities, including but not limited to flushing with water at appropriate intervals, monitoring for complications along with taking corrective actions if complications are identified Review of the facility's policy titled Administering Medications Through an Enteral Tube, dated as revised 9/2024, indicated but was not…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2026-04-01 · tag F0867 — failed to act on quality-improvement findings — pattern
    Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and document review, the facility failed to maintain a Quality Assurance and Performance Improvement (QAPI) program with documentation of the development, implementation, and evaluation of corrective actions or performance improvement activities. Specifically, the facility failed to:1. Develop and implement appropriate plans of action for resident concerns communicated at Resident Council; and2. Identify, develop, and implement appropriate plans of action for one Resident (#3) hospitalized four times in the past three months due to a clogged feeding tube. Findings include:Review of the facility's policy titled Quality Assurance Performance Improvement (QAPI), last revised 6/24, indicated but was not limited to the following:-Our QAPI plan addresses: resident indicators, grievances, resident care, dining experience, activities, laundry, resident council, and resident and family feedback. -The information gathered is analyzed and compared to benchmarks and/or targets established by the facility.-Daily interdisciplinary team (IDT) notes are reviewed for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-04-01 · tag F0551 — isolated
    Give the resident's representative the ability to exercise the resident's rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and staff interview, the facility failed to ensure the Resident Representative (Guardian) was not extended authority of decision making beyond the extent required by the court to consent to the administration of an antipsychotic medication for one Resident (#33), from a total sample of 18 residents. Specifically, Resident #33 was administered Olanzapine (Zyprexa) after the legal guardian did not retain authority to consent to the medication. Findings include:Resident #33 was admitted to the facility in January 2026 with a diagnosis of dementia without behavioral disturbance. Review of the medical record indicated Resident #33 had a family member appointed as their permanent legal guardian and a Treatment Plan for the use of antipsychotic medications was implemented. Review of the court approved Treatment Plan for Resident #33 indicated if not sooner extended, it shall expire on 1/21/26.Review of the Informed Consent for Psychotropic Administration form indicated the Guardian of Resident #33 consented to the use of Zyprexa on 2/10/26.Review of the medical…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-04-01 · tag F0558 — failed to accommodate residents' needs and preferences — isolated
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and document review, the facility failed to ensure the call bell device was operational and in reach on the Resident's functional side for one Resident (#3), out of 18 sampled residents. Findings include: Review of the facility's policy titled Answering Call Lights, dated as revised 1/2024, indicated but was not limited to the following: -demonstrate call light use as needed-when a resident is in bed provide the call light within easy reach of the resident-report all defective call lights to the nurse promptly Resident #3 was admitted to the facility in October 2025 with diagnoses including cerebral infarct (stroke) and hemiplegia (complete paralysis) and hemiparesis (partial weakness) affecting right side. Review of the Minimum Data Set (MDS) assessment for Resident #3, dated 2/6/26, indicated but was not limited to the following: -Section C: Cognition was severely impaired, according to a staff interview-Section GG: Impairment on one side of the body for both upper and lower extremities, dependent for upper body dressing-Section I: Diagnosis of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
Show the remaining 35 citations
  • Potential for harm · D2026-04-01 · tag F0584 — failed to keep a safe, clean, comfortable home — isolated
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, document review, and interview, the facility failed to ensure for one Resident (#14), out of a total sample of 18 residents, that their wheelchair was maintained in a clean and safe manner. Findings include: Resident #14 was admitted to the facility in April 2018 and had diagnoses including diabetes mellitus type 2 and muscle wasting and atrophy.Review of the Minimum Data Set (MDS) assessment, dated 2/13/26, indicated the Resident was cognitively intact as evidenced by a Brief Interview for Mental Status score of 14 out of 15 and used a manual wheelchair for mobility. Review of the current care plans for Resident #14 indicated but was not limited to the following: PROBLEM: Activities of daily living deficit as evidenced by weakness, decreased strength and endurance, fatigues easily, muscle weakness and impaired balance. INTERVENTION: Locomotion: Wheelchair - supervisionDuring an observation with interview on 3/26/26 at 8:01 A.M., the surveyor observed Resident #14 sitting on the edge of his/her bed in their room with their wheelchair locked beside the bed. The…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-04-01 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interviews and record review, the facility failed to ensure that one Resident (#23), out of a total sample of 18 residents, was provided the right to participate in their care plan process. Specifically, the facility failed to ensure that Resident #23 was invited to participate in their individual care plan meeting or provide a rationale as to why the participation of the Resident/Resident Representative was determined not practicable for the development of the care plan.Findings include:Review of facility's policy titled Care Planning- Interdisciplinary Team, last revised 3/2025, indicated but was not limited to the following:-The facility's care planning interdisciplinary team is responsible for the development of an individualized comprehensive care plan for each resident. -The resident, the resident's family and/or the resident's legal representative are encouraged to participate in the development of and revisions to the resident's care plan. Resident #23 was admitted to the facility in April 2024 with diagnoses which included dementia.During an interview on 3/26/26 at…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-04-01 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure for one Resident (#21), out of a total sample of 18 residents with an alteration in skin integrity, specifically post-op surgical incisions, received necessary treatment and services to promote healing. Specifically, the facility failed to transcribe and implement wound care per the Hospital Discharge Summary, to develop and implement a care plan for the alteration in skin integrity, to ensure specific bathing/showering requirements related to the surgical incision were on the Kardex, to complete accurate admission, re-admission, and weekly skin assessments, and to monitor, assess and identify signs/symptoms of an infection until he/she was seen by the Wound Care Physician two weeks after admission for unrelated wounds and the clinical signs of infection were identified and a treatment implemented. Findings include: Review of the facility's policy titled Prevention and Management of Pressure Ulcers/Injuries, dated as last revised 11/2024,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-01-06 · tag F0777 — isolated
    Provide or obtain x-rays/tests when ordered and promptly tell the ordering practitioner of the results.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on records reviewed and interviews for one of three sampled residents (Resident #1), who had a Physician's order for an x-ray of his/her sacrum/pelvis, the Facility failed to ensure that he/she was provided with radiology services consistent with his/her Physician's Orders, when the x-ray was not obtained.Findings Include:Review of Resident #1's Physician Progress Note, dated 12/07/25, indicated that his/her Stage 3 (full-thickness skin loss that extends through the dermis and into the subcutaneous tissue) sacral pressure injury appeared necrotic (tissue death within the wound) and to obtain an x-ray of his/her sacrum/pelvis to evaluate for osteomyelitis (serious bone infection).Review of Resident #1's Physician Orders, dated 12/07/25, indicated to obtain x-ray of the pelvis and sacrum.Review of Resident #1's Medical Record indicated that from 12/07/25 to 12/15/25 (when Resident #1 transferred to Hospital for evaluation) there was no documentation to support that the x-ray of his/her pelvis and sacrum had been completed as ordered by the Physician.During an interview on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-01-06 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on records reviewed and interviews, for one of three sampled residents, (Resident #1), who had developed open areas to his/her sacrum and left buttocks, and who was dependent on the physical assistance of staff with Activities of Daily Living (ADL), the Facility failed to ensure they maintained a complete and accurate medical record, when 1) there was conflicting nursing documentation related to his/her wounds and 2) Certified Nurse Aide (CNA) ADL Flow Sheets, daily documentation by CNA's (for all three shifts) were not consistently completed, with flow sheets left blank.Findings include:Review of the Facility's Policy tilted, Charting and Documentation, dated as revised November 2024, indicated the following:-services provided to the resident to the resident, progress toward the care plan goals or any changes in the resident's medical, physical, functional or psychosocial condition, shall be documented in the resident's medical record;-objective observations, treatments or services performed, are documented in the resident medical record;Resident #1 was admitted to the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-01-21 · tag F0842 — failed to keep accurate, complete medical records — pattern
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record review, the facility failed to ensure staff maintained accurate documentation for four Residents (#37, #50, #32, and #23), out of a total of 18 sampled residents. Specifically, the facility failed to: 1. For Resident #37, ensure November 2024 through January 2025 Medication Administration Records (MAR) were accurate and reflected the administration of multiple medications according to physician's orders; 2. For Resident #50, ensure December 2024 and January 2025 MAR were accurate and reflected the administration of multiple medications according to physician's orders; 3. For Resident #32, ensure November 2024 through January 2025 Treatment Administration Records (TAR) accurately reflected the administration of multiple treatments according to physician's order; and 4. For Resident #23, ensure November 2024 through January 2025 MAR accurately reflected the administration of multiple medications according to physician's orders. Findings include: Review of the facility's policy titled…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-01-21 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to maintain an infection prevention and control program designed to provide a safe, sanitary, and comfortable environment, and to help prevent the development and potential transmission of communicable diseases and infections for three Residents (#50, #61, and #46), out of a total sample of 18 residents. Specifically, the facility failed: 1a. For Resident #50, to ensure staff performed hand hygiene when indicated, adhered to Contact Precautions, and sanitized shared medical equipment (blood pressure cuff) after use; and b. For Resident #61, to ensure staff performed hand hygiene when indicated, adhered to Enhanced Barrier Precautions (EBP-an infection control intervention designed to reduce transmission of multidrug-resistant organisms (MDRO) that employs targeted gown and glove use during high contact resident care activities), and sanitized shared medical equipment (blood pressure cuff) after use; and 2. For Resident #46, to ensure Gastrostomy tube (G-tube: a tube that is placed directly into the stomach…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-01-21 · tag F0921 — failed to keep a safe, functional, sanitary building — pattern
    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and interview, the facility failed to maintain a safe and clean environment in the designated smoking area by not properly disposing of cigarette butts in designated safe ashtrays. Findings include: Review of the Centers for Medicare & Medicaid Services (CMS) circular letter, dated November 10, 2011, titled Smoking Safety in Long Term Care Facilities indicated but was not limited to the following: -The facility is obligated to ensure the safety of designated smoking areas which includes protection of residents from weather conditions and non-smoking residents from secondhand smoke. -The Life Safety Code (NFPA 101, 2000 ed., 19.7.4) requires each smoking area be provided with ashtrays made of noncombustible material and safe design. On 1/16/25 at 10:40 A.M., the surveyor observed the outside smoking area as follows: -Along the entire border of the smoking area there were hundreds of cigarette butts observed in the bushes lining the smoking area. -White glass bowls, stained with a black substance and ashes were in the bushes. -Plastic outdoor self-extinguishing…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-01-21 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to develop and implement an individualized, person-centered care plan to meet the physical, psychosocial, and functional needs for one Resident (#23), out of 18 sampled residents. Specifically, the facility failed to ensure a comprehensive care plan was developed and implemented to address the care and management of Resident #23's Diabetes Mellitus (non-insulin dependent diabetes). Findings include: Review of the facility's policy titled Care Plans: Comprehensive Person-Centered, dated as last revised 1/2024, indicated but was not limited to the following: -A comprehensive care plan will be developed for each resident. The care plan will include objectives that meet the resident's physical, psychosocial, and functional needs. -The care plan interventions are derived from information gathered from the comprehensive assessment. -The comprehensive care plan will identify problem areas and their causes as warranted and developing interventions…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-01-21 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to follow professional standards of practice for two Residents (#54 and #23), out of a total sample of 18 residents. Specifically, the facility failed: 1. For Resident #54, to ensure the facility implemented the consultant eye doctor's recommendations for eye drops; and 2. For Resident #23, to ensure physician requested/recommended treatments were entered into the electronic medical record and implemented. Findings include: Review of the Massachusetts Board of Registration in Nursing Advisory Ruling on Nursing Practice, dated as revised April 11, 2018, indicated: Nurse's Responsibility and Accountability: Licensed nurses accept, verify, transcribe, and implement orders from duly authorized prescriber's that are received by a variety of methods (i.e., written, verbal/telephone, standing orders/protocols, pre-printed order sets, electronic) in emergent and non-emergent situations. Licensed nurses in a management role must ensure an…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-01-21 · tag F0676 — failed to keep up residents' daily-living abilities — isolated
    Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to provide an ankle foot orthosis (AFO) brace and to ensure left arm sling was worn for one Resident (#66), out of a total of 18 residents, so that he/she could carry out their activities of daily living, specifically regarding mobility and left shoulder support. Findings include: Resident #66 was admitted to the facility in October 2024 with diagnoses which included hemiplegia (weakness or paralysis of one side of body) following a cerebrovascular disease (stroke) affecting left side, dislocated left shoulder, and a history of falls. Review of the Minimum Data Set (MDS) assessment, dated 11/6/24, indicated Resident #66 scored 10 out of 15 on the Brief Interview for Mental Status (BIMS), which indicated the resident had moderate cognitive impairment. In addition, Section GG 0115 indicated Resident #66 had functional limitations in range of motion with lower extremity impairment on one side. Resident #66 also required substantial to maximal assistance to put on/off footwear. Review of Resident #66's Care Plan…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-01-21 · tag F0693 — failed to provide proper feeding-tube care — isolated
    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review and interviews, the facility failed to ensure staff provided appropriate care and services for one Resident (#46) with a Gastrostomy tube (G-tube: a tube that is placed directly into the stomach through an abdominal incision for administration of nutrition, fluids, and medication), out of 18 sampled residents. Specifically, the facility failed to administer the prescribed enteral (form of nutrition that is delivered into the digestive system as a liquid) feeding, document administration tubing set changes every 24 hours and ensure the labels included the accurate Resident name, date, start time and rate of infusion. Findings include: Review of the facility's policy titled Enteral Nutrition, dated as revised 9/2018, included but was not limited to the following: -An enteral formulary is established to meet the nutrient needs of the residents and guide physician's orders Review of Lippincott Nursing Procedures - 9th Edition (2023), indicated but was not limited to the following: -Verify the practitioner's order, including the patient's identifiers,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-01-21 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure staff stored all drugs and biologicals used in the facility in accordance with currently accepted professional principles for two Residents (#31 and #67), out of 18 sampled residents. Specifically, the facility failed: 1. For Resident #31, to ensure a bottle of Tylenol was not left unsecured in the Resident's room; and 2. For Resident #67, to ensure two bottles of Latanoprost eye drops (decreases pressure in the eye) and one bottle of Timolol eye drops (decreases pressure in the eye) were not left unsecured in the Resident's room. Findings include: Review of the facility's policy titled Self-Administration of Medications dated as revised September 2024, indicated but was not limited to the following: -Residents have the right to self-administer medications if the interdisciplinary team has determined that it is clinically appropriate and safe for the resident to do so. -Medications must be stored in a safe and secure place, which is not accessible by other residents. -Staff shall identify and give to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-10-22 · tag F0607 — failed to have anti-abuse policies — isolated
    Develop and implement policies and procedures to prevent abuse, neglect, and theft.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on records reviewed and interviews, for one of three sampled Employee Files, the Facility failed to ensure they implemented and followed their Abuse Policy when a Massachusetts Nurse Aide Registry (NAR) check was not conducted on Nurse #1 prior to her date of employment at the Facility as required, and in accordance with the Facility's Abuse Policy. Findings include: Review of the Facility's Policy titled Abuse Investigation and Reporting, dated as revised February 2024, indicated that the Nurse Aide Registry is checked prior to employment for all facility employees. Review of Nurse #1's Employee File indicated her first date of employment at the Facility was 03/04/24. Further review of her Employee File indicated there was no documentation to support that an NAR check had been conducted prior to employment at the Facility. During an interview on 10/22/24 at 2:10 P.M., the Administrator said all employees must have an NAR check prior to their first date of employment at the Facility. The Administrator said the Facility was unable to provide documentation to support that a NAR…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2023-12-18 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, policy review, and staff interview, the facility failed to ensure staff served food in accordance with professional standards of practice for food safety and sanitation to prevent the potential spread of foodborne illness to residents who are at high risk. Findings include: Review of the facility's policy titled Food Temperature Measurement, revised in June 2018, indicated the following guidelines: -sanitize a clean, calibrated food thermometer before use and between foods (or use a different clean, sanitized, calibrated food thermometer for each food). Use either of the following methods: a. Immerse the thermometer stem into clean sanitizing solution at the proper concentration and contact time recommended by the sanitizer manufacturer. Air drying before using. b. Use a food service compliant alcohol prep pad/wipe. Reminder: these are single use and should only be used to sanitize a thermometer one time and then discarded. On 11/30/23 at 11:30 A.M., the surveyor observed the lunch line meal distribution, starting with the [NAME] taking the temperatures of the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2023-12-18 · tag F0880 — failed to prevent and control infections — widespread
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, policy review, and record review, the facility failed to: 1. Maintain an infection prevention and control program which included a complete and accurate system of surveillance to identify any trends or potential infections; and 2. Follow infection control guidelines during a wound dressing treatments for two Residents (#51 and #30), out of two observed wound dressing changes. Findings include: 1. Review of the facility's Infection Control Line Listings on 12/01/23 at 9:00 A.M. for the months of August 2023, September 2023, and October 2023 indicated the following: -The August 2023 line list, signed by the Director of Nursing (DON) but not dated, had missing documentation for 13 out of the 15 residents. Thirteen residents had no documented culture date or results from the culture. Ten residents had no documented site of their infection or culture. Three residents had no documented infection status (i.e.: cleared/not cleared). Seven residents had no documentation indicating whether the illnesses met infection criteria per the facility's predetermined…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-12-18 · tag F0656 — failed to write and follow a full care plan — pattern
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and records reviewed, the facility failed to ensure a comprehensive care plan was developed and/or implemented for three Residents (#4, #11, and #30), out of a total sample of 20 residents. Specifically, the facility failed: 1. For Resident #4, a. to develop a comprehensive care plan related to a left-hand splint, and b. to develop a comprehensive care plan related to a Foley catheter; 2. For Resident #11, to develop a comprehensive care plan related to antipsychotic and anticoagulant medications; and 3. For Resident #30, to develop a comprehensive care plan related to a pressure area. Findings include: Review of the facility's policy titled Care Plans, Comprehensive Person-Centered, revised 11/2017, included but not was limited to: - A comprehensive, patient centered care plan that includes measurable objectives and timetables to meet the resident's physical, psychosocial and functional needs is developed and implemented for each resident; - The Interdisciplinary Team (IDT),…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-12-18 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and policy review, the facility failed to ensure refrigerator temperatures were recorded in the medication storage refrigerators to ensure safe storage for both medications and vaccines in accordance with the facility policy. Findings include: Review of the facility's policy titled Storage of Medications, dated as revised August 2020, indicated but was not limited to: - All medications are maintained within the temperature ranges in accordance with the United States Pharmacopeia and by the Centers for Disease Control. - Refrigeration temperatures range from 36 degrees Fahrenheit (F) to 46 degrees F, with a thermometer to allow temperature monitoring. - The facility should maintain a temperature log in the storage area to record temperatures at least once a day. - The facility should check the refrigerator or freezer in which vaccines are stored at least two times a day. Review of Consultant Pharmacy Summary Audit, dated 11/28/23, indicated the pharmacist documented the failed compliance with the refrigerated medication storage temperature logs and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-12-18 · tag F0804 — failed to serve food at safe, palatable temperature — pattern
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and interviews, the facility failed to ensure drinks, specifically milk, were served at an appetizing temperature for residents. Findings include: Review of the Resident Council Minutes from 7/5/23, 8/2/23, and 9/15/23 indicated residents voiced concerns when they receive their meal trays that the milk was often warm. During an interview on 11/28/23 at 11:14 A.M., Resident #48 who was seated in the main dining room pointed to the dietary staff and said, Should they be putting drinks on the food trucks this early? Look, there's milk there. Review of the Food Truck Delivery Schedule indicated the last lunch truck arrived on a unit at 12:25 P.M., one hour and 10 minutes after the surveyor observed the milk to be placed on the meal trays. On 11/30/23 at 11:24 A.M., the surveyor observed dietary staff to be in the process of adding drinks, including milk, to all the meal trays on the food trucks. On 11/30/23 at 12:18 P.M., the surveyor requested the [NAME] take the temperature of a cup of milk from one of the meal trays on the last food truck, which was designated to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-12-18 · tag F0881 — failed to use antibiotics responsibly — pattern
    Implement a program that monitors antibiotic use.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review, policy review, and interview, the facility failed to implement an Antibiotic Stewardship Program to measure and improve how antibiotics are prescribed by clinicians and failed to complete antibiotic usage audit tools, which are used to track, report and evaluate antibiotic prescribing patterns in accordance with the Antibiotic Stewardship Program. Findings include: Review of the facility's policy titled Orders for Antibiotics, last revised November 2017, indicated but was not limited to the following: - Antibiotics will be prescribed and administered to residents under the guidance of the facility's Antibiotic Stewardship Program and in conjunction with the facility's general policy for Medication Utilization and Prescribing. - Guidelines: Prior to calling a physician/prescriber to communicate a suspected infection, the nurse will obtain and have the following information available: history of present illness; resident hydration status; current medication list; allergy information; any orders for Warfarin and results of last INR; Last Creatine clearance or…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-12-18 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and policy review, the facility failed to assess Resident #20 prior to staff moving the Resident after an unwitnessed fall. The total resident sample was 20. Findings include: Review of the facility's policy titled Assessing Falls and Their Causes, dated as revised in January 2018, indicated but was not limited to the following: - If a resident has just fallen, or is found on the floor without a witnessed event, nursing staff will record vital signs and evaluate for possible injuries - Once assessment rules out significant injury, nursing staff will help the resident to a comfortable position and document all relevant details Resident #20 was admitted to the facility in May 2019 with diagnoses including: altered mental status, dementia, benign paroxysmal vertigo (a condition causing a sudden feeling of spinning and dizziness), bipolar disorder, and type 2 diabetes mellitus. The most recent Brief Interview for Mental Status indicated the Resident was severely cognitively impaired. On 11/30/23 at 7:28 A.M., the surveyor observed Resident #20 sitting on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-12-18 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and policy review, the facility failed to implement fall interventions indicated in the fall care plan for one Resident (#20), resulting in a fall, out of a total sample of 20 residents. Findings include: Review of the facility's policy titled Assessing Falls and Their Causes, dated as revised in January 2018, indicated but was not limited to the following: - When a resident falls the information in the record should include: assessment data, condition the resident was found in, interventions administered and appropriate interventions to prevent future falls. Resident #20 was admitted to the facility in May 2019 with diagnoses including: altered mental status, dementia, benign paroxysmal vertigo (a condition causing a sudden feeling of spinning and dizziness), bipolar disorder, and type 2 diabetes mellitus. The most recent Brief Interview for Mental Status (BIMS) indicated the Resident was severely cognitively impaired. Review of the fall care plan for Resident #20 indicated but was not limited to the following: Focus: The Resident is at high risk…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-12-18 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to maintain professional standards of care for Residents with indwelling urinary catheters for two Residents (#54 and #67), out of a total sample of 20 residents. Specifically, the facility failed: 1. For Resident #54, to ensure the catheter drainage bag was maintained in a manner to prevent the potential of germs entering the urinary tract system and potential urinary complications; and 2. For Resident #67, to implement and follow physician's orders for catheter care. Findings include: According to the Agency for Healthcare Research and Quality (AHRQ), drainage bags should be kept below the level of the bladder and off the floor at all times to avoid the risk of infection (March 2017). During an interview on 11/30/23 at 10:01 A.M., the Regional Nurse said the facility does not have a policy for management of an indwelling urinary device, catheter care, or placement of the urinary drainage bag. 1. Resident #54 was admitted to the facility in August 2022 with diagnoses including: benign prostate hyperplasia…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-12-18 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, interviews, policy review, and record review, the facility failed to provide necessary respiratory care and services for one Resident (#74), out of a total sample of 20 residents. Specifically, the facility failed to ensure oxygen tubing was changed weekly. Findings include: Review of the facility's policy titled Oxygen Administration, revised 11/2017, indicated but was not limited to: - The purpose of this procedure is to provide guidelines for safe oxygen administration. - Verify there is a physician's order for this procedure. Review the physician's orders of facility protocol for oxygen administration. - Review the resident's care plan to assess for any special needs of the resident. Resident #74 was admitted to the facility in June 2023 with diagnoses including chronic obstructive pulmonary disease (COPD), acute respiratory failure, and multiple sclerosis. Review of the quarterly Minimum Data Set assessment, dated 9/30/23, indicated the Resident had a Brief Interview for Mental Status score of 14 out of 15, indicating the Resident was cognitively intact.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-12-18 · tag F0698 — failed to provide proper dialysis care — isolated
    Provide safe, appropriate dialysis care/services for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and policy review, the facility failed to ensure ongoing communication, assessment and collaboration was maintained with the dialysis center for one Residents (#29), out of one Resident on dialysis in the facility. Findings include: Review of the facility's policy titled Care of the Resident with End Stage Renal Disease (ESRD), dated as revised November 2017, indicated but was not limited to the following: - Residents with ESRD will be cared for according to currently recognized standards of care. Resident #29 was admitted to the facility in October 2023 with diagnoses including: ESRD and had a Brief Interview for Mental Status (BIMS) of 15 out of 15 indicating he/she was cognitively intact. Review of the Dialysis Communication Book and forms in use by the facility for Resident #29 on 11/29/23 indicated but was not limited to the following: - 11/7/23: communication form did not include the facility's assessment of the Resident before dialysis, lacking information on the last meal time, vital signs and any medications received within the last four…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-12-18 · tag F0756 — failed to review each resident's drug regimen — isolated
    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview, policy review, and record reviews, the facility failed to ensure monthly medication regimen reviews (MRR) were maintained as part of the permanent medical record and failed to ensure irregularities were addressed by physician, pharmacy, and facility for two Residents (#26 and #29), out of a total sample of 20 residents. Findings include: Review of the facility's policy titled Medication Regimen Review, dated 8/2020, indicted but was not limited to the following: - The consultant pharmacist performs a comprehensive review of each resident's medication regime and clinical record at least monthly. The MRR includes evaluating the resident's response to medication therapy to determine that the resident maintains the highest practicable level of functioning and preventing or minimizing adverse consequences related to medication therapy. - The findings are phoned, faxed, or e-mailed within 24 hours or in accordance with facility policy, to the Director of Nurses (DON) or designee and are documented and stored with the other consultant pharmacist recommendations in the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-12-18 · tag F0757 — failed to avoid unnecessary drugs — isolated
    Ensure each resident’s drug regimen must be free from unnecessary drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview, policy review, and record reviews, the facility failed to ensure each resident's drug regimen was free from unnecessary drugs without adequate monitoring for one Resident (#26), out of a total sample of 20 residents. Findings include: The Surveyor requested an Anticoagulation policy and was told by Consulting Staff #1 and the Director of Nurses (DON), the facility did not have an anticoagulation policy. Resident #26 was admitted to the facility in April 2023 with diagnoses which included morbid obesity, atrial fibrillation, and cerebral aneurysm. Review of the most recent MDS) assessment, dated 10/31/23, indicated Resident #26 was cognitively intact as evidenced by a Brief Interview for Mental Status score of 14 out of 15. Review of current Physician's Orders indicated the Resident was prescribed Eliquis (anticoagulant/blood thinner) 5 milligrams (mg) every 12 hours (4/4/23). Review of the Medication Administration Record (MAR) indicated Resident #26 received the medication as ordered. Review of the medical record failed to indicate an order to monitor for side…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-12-18 · tag F0758 — failed to limit and justify psychotropic drugs — isolated
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview, policy review, and record reviews, the facility failed to ensure each resident's drug regimen was free from unnecessary psychotropic drugs without adequate monitoring for two Residents (#11 and #26), out of a total sample of 20 residents. Specifically, the facility failed: 1. For Resident #11, to monitor for side effects of an antipsychotic medication; and 2. For Resident #26, to monitor for behaviors related to the use of antianxiety and antidepressant medications and to ensure as needed (PRN) orders for psychotropic drugs are limited to 14 days except if the attending physician or prescribing practitioner believes that it is appropriate for the PRN order to be extended beyond 14 days, he/she should document their rationale in the resident's medical record and indicate the duration for the PRN order. Findings include: Review of the facility's policy titled Psychotropic Medication Use, dated as last revised 11/2017, indicated but was not limited to the following: - Nursing staff shall monitor for and report any of the following side effects and adverse…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-11-08 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on records reviewed and interviews, for one of three sampled residents (Resident #1), whose Plan of Care indicated he/she required two staff members to assist with and be present the entire time while providing care and services, the Facility failed to ensure nursing staff consistently implemented and followed interventions from his/her Plan of Care while meeting his/her care needs. On 10/07/23, Certified Nurse Aide (CNA) #1 provided personal care to Resident #1 and then performed passive range of motion (ROM) exercises to Resident #1's left leg, without another staff member present in the room, and although CNA #1 heard a popping sound while performing range of motion to Resident #1's left leg, she did not report it to anyone, a week later Resident #1 complained of pain to his/her left leg and reported the incident that had previously occurred involving CNA #1 during care to nursing. Findings include: Review of the Facility's Policy, titled Comprehensive Person-Centered Care Plan, dated November 2017,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-11-08 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on records reviewed and interviews, for one of three sampled residents (Resident #1), whose Plan of Care indicated to perform passive range of motion (ROM) with activities of daily living and to monitor and report changes in range of motion, the Facility failed to ensure that he/she was provided with the necessary care and potential need for treatment, when he/she experienced a sudden change in condition during the performance of range of motion by staff, that was not immediately reported to his/her nurse, as required. On 10/07/23, Certified Nurse Aide (CNA) #1 performed passive range of motion exercises to Resident #1's left leg and heard a popping sound while performing range of motion to his/her left leg, however CNA #1 never reported the incident to Resident #1's nurse. A week later Resident #1 complained of pain to his/her left leg and reported to nursing the incident that had occurred during care when CNA #1 performed passive ROM on him/her. Findings include: Review of the Facility's Policy, titled…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-10-03 · tag F0883 — failed to offer flu and pneumonia vaccines — pattern
    Develop and implement policies and procedures for flu and pneumonia vaccinations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, policy review, and interview, the facility failed to provide education, assess for eligibility, and offer Pneumococcal Vaccinations per the Centers for Disease Control and Prevention (CDC) recommendations and facility policy for four Residents (#1, #2, #3, and #4), out of a total sample of five residents reviewed for immunizations. Findings include: Review of the facility's policy titled Pneumococcal Vaccine, revised 7/2023, indicated but was not limited to the following: -Upon admission, residents will be assessed for eligibility to receive the pneumococcal vaccine series, and when indicated, will be offered the vaccine unless medically contraindicated, refusal by the resident or health care representative, or the resident has already been vaccinated -Administration of the pneumococcal vaccines or revaccinations will be made in accordance with current Centers for Disease Control and Prevention (CDC) recommendations at the time of the vaccination. Review of the CDC website Pneumococcal…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-10-03 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview, policy review, and document review, the facility failed to maintain and consistently implement an infection prevention and control program during a current COVID-19 outbreak in the facility. Specifically, the facility failed to: 1. Consistently implement a system for staff surveillance of COVID-19 within the facility; and 2. Ensure staff followed infection control guidelines for doffing (taking off) personal protective equipment (PPE) when exiting a COVID-19 positive resident's room. Findings include: 1. Review of the facility's policy titled Surveillance for Infections, revised April 2018, indicated but was not limited to the following: -The Infection Preventionist will conduct ongoing surveillance for Healthcare-Associated Infections (HAIs) and other epidemiologically significant infections that have substantial impact on potential resident/staff outcome and that may require transmission-based precautions and other preventative interventions. On 10/3/23 at 8:50 A.M., during the entrance conference, the Administrator, Infection Preventionist (IP), and Director…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • No harm found · B2023-12-18 · tag F0623 — pattern
    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record reviews, policy review, and interviews, the facility failed to provide a written notification of the intent to transfer or discharge to the Resident or responsible party prior to discharge to the hospital for two Residents (#49 and #11), in a total sample of 20 residents. Findings include: Review of the facility's policy titled Transfer or Discharge Documentation, revised 11/2017, indicated but was not limited to: - When a resident is transferred or discharged , details of the transfer or discharge will be documented in the medical record and appropriate information will be communicated to the receiving health care facility or provider; - When a resident is transferred or discharged from the facility, the following information will be documented in the medical record: the basis for the transfer or discharge; and - If the resident is being transferred or discharged because his or her needs cannot be met at the facility, documentation will include: that an appropriate notice was provided to the resident and/or legal representative. 1. Resident #49 was admitted to the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • No harm found · B2023-12-18 · tag F0625 — pattern
    Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record reviews, policy review, and interviews, the facility failed to provide a written notification of the bed hold policy to the Resident or Resident representative prior to discharge to the hospital, for two Residents (#49 and #11), in a total sample of 20 residents. Findings include: Review of the facility's policy titled Bed Holds/Returns, revised 5/2018, indicated but was not limited to: - Prior to transfers and therapeutic leaves, residents or resident representatives will be informed in writing of the bed-hold and return policy. - Prior to a transfer, written information will be given to the residents and/or the resident representatives that explains in detail: (a) the rights and limitations of the resident regarding bed holds, and (d) the details of the transfer (per the Notice of Transfer). 1. Resident #49 was admitted to the facility in June 2023 with diagnoses including metabolic encephalopathy, catatonic disorder, bipolar disorder, and anxiety. Review of the medical record indicated the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • No harm found · B2023-12-18 · tag F0641 — pattern
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interviews and record review, the facility failed to ensure a Minimum Data Set (MDS) assessment was accurately completed to reflect the status for three Residents (#21, #54, and #11), in a total sample of 20 residents. Specifically, the facility failed: 1. For Resident #21, to ensure the MDS accurately reflected the hospice status; 2. For Resident #54, to ensure the MDS reflected the correct status regarding a restraint; and 3. For Resident #11, to ensure the MDS accurately reflected the use of anticoagulants (blood thinner). Findings include: 1. Resident #21 was admitted to the facility in December 2022 with a diagnosis of dementia. Review of the medical record indicated Resident #21 was started on hospice services in June 2023. Review of the MDS assessment, dated 9/26/23, in section O failed to indicate Resident #21 was on hospice services. Review of the Hospice book indicated Resident #21 was recertified for hospice services on 9/7/23 through 12/11/23. During an interview on 12/1/23 at 10:15 A.M., the MDS Nurse said Resident #21 was on hospice services and the MDS from…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$129,794 in federal fines across 1 penalty.

  • $129,794 — penalty dated 2023-12-18

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Part of a chain

This home belongs to NEXT STEP HEALTHCARE — 14 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 1 of 51.7-0.7 vs chain
Health inspection 1 of 51.9-0.9 vs chain
Staffing 1 of 52.6-1.6 vs chain
Quality measures 2 of 52.2-0.2 vs chain
The other 13 homes this chain runs (chain average 1.7★, per CMS)

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleSince
DELL'ANNO, DAMIANIndividualCORPORATE OFFICERsince 09/01/2017
STEPHAN, WILLIAMIndividualCORPORATE OFFICERsince 09/01/2017
NEXT STEP HEALTHCARE LLCOrganizationOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 07/09/2025
RANK, DANEIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 12/02/2024
RESTITUYO, IRVINGIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 04/10/2020

CMS files one row per role, so the 8 rows in the source record cover these 5 parties — each is shown once here with every role it holds. Nothing is omitted. The source lists no ownership percentage for any of them — PECOS records a share only for equity interests, not for board or management roles.

1 organizational owner listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$9.1M
Net patient revenuemost recent cost report
-12.4%
Operating marginrevenue minus expenses
$462K
Related-party expense5% of expenses
Who pays — share of resident-days
Medicaid 44%Medicare 9%Other / private 47%

This home reported $462K paid to related parties (affiliated landlords or management companies) in its most recent cost report. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$383per resident / day
operating cost
$11,651per month
≈ monthly operating cost
$341per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in MA

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Massachusetts Medicaid page.

Typical monthly cost in Massachusetts
$14,448/mo
Nursing home (semi-private)
$15,817/mo
Nursing home (private)
$9,600/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 225067. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-04-01, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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