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Vista Center, The

100 Vista Drive, Lisbon, OH 44432 · For profit - Limited Liability company · 54 certified beds · (330) 424-5852 Medicare & Medicaid certified

Call the home — (330) 424-5852 Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse/neglect citation on record (F0600) — cited Jan 2025
Insights

This home has serious findings on its record. Read them closely before you consider it.

In its favor
  • no federal fines or payment denials on record
Worth asking about
  • it has an abuse, neglect, or exploitation citation (F0600), cited Jan 2025
  • it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • a high number of inspection citations overall (60) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • its facility-reported quality-measure score sits well above its independent inspection score
  • its independent health-inspection rating is low (1/5)
  • its payroll-based staffing rating is low (1/5)
  • nursing-staff turnover (61%) runs well above the national median (45%)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

2/5
CMS overall
2 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 1 of 5
StaffingFrom payroll records (PBJ) 1 of 5
Quality measuresSelf-reported by the facility 5 of 5

Worth a closer look. This home's quality-measure rating runs 4 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Hospital
★★★ 3/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
7880 Lincole Pl · (330) 424-5686 · Call to confirm hours
Pharmacy
118 E Lincoln Way · (330) 424-7287 · Call to confirm hours
Grocery
201 E Lincoln Way · (330) 420-0169 · Call to confirm hours
Park
Willow Grove Park, 38250 US-30 · Typically dawn to dusk
Place of worship

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 5 of 5
Long-stay residentspeople who live here 5 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating fell from 2 to 1 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating1★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased4.5%5.3%15.4%better than state — see note marked double-dagger below the table
Long-stay residents who lose too much weight14.0%6.2%5.4%worse
Long-stay residents with a catheter left in their bladder0.5%0.2%0.9%worse than state — see note marked double-dagger below the table
Long-stay residents with a urinary tract infection0.0%0.4%2.0%better than state — see note marked double-dagger below the table
Long-stay residents with depressive symptoms72.3%30.1%6.5%worse than state — see note marked double-dagger below the table
Long-stay residents who were physically restrained0.0%0.1%0.1%better
Long-stay residents with falls causing major injury4.2%3.2%3.3%worse
Long-stay residents whose ability to walk worsened6.9%6.1%16.1%worse than state — see note marked double-dagger below the table
Long-stay residents on antianxiety or hypnotic medication14.0%25.5%18.9%better
Long-stay residents given the seasonal flu vaccine97.4%94.5%95.3%typical
Long-stay residents with pressure ulcers5.6%3.4%4.7%worse
Long-stay residents with worsening bladder/bowel control30.5%21.4%21.2%worse
Long-stay residents who got an antipsychotic medication — see the note below the table5.9%8.8%17.1%better
Short-stay residents who newly got an antipsychotic medication3.1%1.2%1.4%worse
Short-stay residents given the seasonal flu vaccine60.0%75.6%79.4%worse

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

53.6% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 48 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

53.6%U.S. median 51.5%
Got home and stayed home
10.6%U.S. median 10.7%
Went back to hospital
0.45U.S. median 0.31
Therapy hours / resident / day
0.24hours / resident / day
Physical therapy
0.19hours / resident / day
Occupational therapy
0.02hours / resident / day
Speech therapy

Therapy staffing: this home’s payroll records show 0.45 therapist hours per resident per day in 2026Q1 — more than 75% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 15% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF53.6%CMS range 40.0–65.451.5%Oct 2022–Sep 2024no different from U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF10.6%CMS range 6.5–17.210.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified88.5%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care settingnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.0%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened0.0%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalizationnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs1.021.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.84
RN hours/ resident / day
0.60
LPN hours/ resident / day
2.13
Aide hours/ resident / day
3.57
Total nurse hours/ resident / day
0.60
RN hoursweekends
61.0%
Total nursing turnover
85.7%
RN turnover

How full it usually is: this home is certified for 54 beds and averages 45.9 residents a day — about 85% occupied, or roughly 8 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.57 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.84 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.13 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.24 hrs/resident/day on weekends vs 3.71 on weekdays — 13% thinner on weekends. RN hours go from 0.94 to 0.60 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 61% is well above the national median of 45%. 2 administrators have left in the past year — frequent leadership churn is a warning sign families often miss.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

26
deficiencies at the latest standard inspection (2025-01-16)
6
at the previous standard inspection (2022-07-07)

Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

60 citations, most serious first. The 10 most serious are shown; the remaining 50 are one tap away and print in full.

  • Potential for harm · Fcited before2026-02-19 · tag F0804 — failed to serve food at safe, palatable temperature — widespread
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, sampled test tray, and interview the facility failed to provide palatable meals at preferred temperatures to residents. This had the potential to affect all 46 residents who received meals from the kitchen. The facility census was 46. Findings include: Interview on 02/17/26 at 9:42 A.M. with Resident #126 revealed food is sometimes cold and believes it is due to being at the very end of the 100 Hall and last to be served. Interview on 02/17/26 at 11:51 A.M. with Resident #32 revealed food is often cold or warm but not hot. Interview on 02/17/26 at 3:17 P.M. with Resident #19 revealed some of the food offered is lousy and that the hamburger provided was very overcooked and tough to bite into and eat. Observation revealed the last tray for the east wing room [ROOM NUMBER] was plated and placed on cart for service at 12:20 P.M. Further observation on 02/17/26 at 12:20 P.M. revealed a test tray was requested containing pizza casserole, green beans, and pumpkin mousse. The test tray was followed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2026-02-19 · tag F0921 — failed to keep a safe, functional, sanitary building — widespread
    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to provide a comfortable and sanitary environment for residents. This had the potential to affect all residents living in the facility. The facility census was 46. Findings include:1. On 02/17/26 at 9:34 A.M., an observation of the west hallway between rooms [ROOM NUMBERS] revealed the hallway was full of equipment on both sides. Between room [ROOM NUMBER] and 215, there was a large covered laundry cart, a blue straight back chair, a dirty linen cart, and a housekeeping cart. These were blocking the handrails. Across the hall, there was a medication cart between room [ROOM NUMBER] and 214. There was also a nurse standing at the medication cart, preparing medications. The hallway was observed to be impassable for a wheelchair, blocked the handrail on both sides, and was impassable for someone with a walker as well. This was confirmed by the Administrator during interview on 02/17/26 at 9:40 A.M. On 02/17/26 at 9:50 A.M., an observation of an…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-02-19 · tag F0584 — failed to keep a safe, clean, comfortable home — pattern
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, review of invoices, and interview, the facility failed to provide a comfortable, clean environment for residents when there was a pervasive smell of sewage in the facility shower room which carried into the hallway. This affected five residents (#2, #14, #28, #18, and #24) identified as using the shower room. The facility census was 46.Findings include:On 02/17/26 at 9:42 A.M., an observation of the facility shower room revealed an overwhelming odor of sewage, which caused the surveyor's eyes to water. The hallway nearest to the shower room also smelled of sewage, though not as strong. This was confirmed at the time of the observation by the Maintenance Director (MD).On 02/17/26 at 9:45 A.M., an interview with Certified Nurse Aide (CNA) #164 revealed she knew there were at least three residents who used the shower. She revealed at times, even with the door closed, the odor of Sulphur would come into the hallway. She did not think anyone knew what was wrong with it.On 02/17/26 at 9:48 A.M.,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-02-19 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to prevent the spread of infection by not following proper hand hygiene during a dressing change. This affected one resident (#20) of three residents reviewed for wound care. In addition, the facility failed to follow proper infection surveillance to prevent the spread of urinary tract infections in January 2026. This had the potential to affect all 46 residents residing in the facility. The facility census was 46.Findings include:1. Review of the medical record for Resident #20 revealed an admission date of 07/05/14. Diagnoses included amyotrophic lateral sclerosis, abnormalities of gait and mobility, muscle weakness, muscle wasting and atrophy, dysphagia, anxiety disorder, need for personal care assistance, moderate protein-calorie malnutrition, and pressure ulcer of sacral region, stage four. A review of a Minimum Data Set (MDS) version 3.0 for Resident #20, dated 01/20/26, revealed a Brief Interview for Mental Status (BIMS) score of 0 on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2025-05-01 · tag F0562 — widespread
    Provide immediate access to any resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and interviews with family, staff, residents, and the Ombudsman, the facility failed to ensure residents and family members were able to contact facility staff members via the telephone. This had the potential to affect all residents in the facility. The facility census was 45. Findings include: Review of the two anonymous complaint intake reports reported to the state agency revealed facility staff did not answer the facility telephones. Attempted phone calls made by the State agency on 04/29/25 at 5:36 P.M., 04/29/25 at 5:40 P.M., 04/29/25 at 5:44 P.M., and 04/30/25 at 7:07 A.M. revealed the facility staff members did not answer the telephone and there was not a way to leave a message. Interview on 04/30/25 at 1:18 P.M., Registered Nurse #60 reported at times she was not able to answer the phone if they were short staffed. She continued that she did try to return the calls if she was able. Interview on 04/30/25 at 2:00 P.M., Ombudsman #47 reported she had received complaints from family members regarding facility staff not answering the telephones. He…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-05-01 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and medical record review, the facility failed to ensure Resident #43 received the correct oxygen dosing and failed to ensure Resident #5's nebulizer equipment and mouthpiece were appropriately stored. This affected two out of three residents reviewed for respiratory care. The facility census was 45. Findings include: 1. Review of the medical record for Resident #43 revealed an admission date of 11/22/23. Diagnoses included metabolic encephalopathy, dementia, dysphagia, and diabetes mellitus type two. Review of Resident #43's physician orders revealed an order dated 03/15/25 for continuous oxygen at two liters per minute via nasal cannula. Review of Resident #43's care plan dated 04/02/25 revealed the resident had an alteration in respiratory function and required oxygen use with an intervention to administer oxygen as ordered. Review of Resident #43's Treatment Administration Record revealed facility nurses signed off that the resident oxygen was set to two liters on both 04/29/25 and 04/30/25. Observations made on 04/29/25 at 9:25 A.M., 04/29/25 at…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2025-01-16 · tag F0725 — failed to have enough nursing staff — widespread
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interview, review of schedules, and record review, the facility failed to ensure there was sufficient staff to provide residents with timely care. This had the potential to affect all 48 residents. Findings include: 1. During confidential interviews of residents and family, concerns were addressed regarding staffing levels. Interviewees did not wish to be identified but concerns addressed included failure of staff to provide timely assistance with three of the residents interviewed revealing wait times for call light response had extended to an hour or more. It was reported this had affected toileting, ability to transfer, medications not being administered on time and incontinence. On 12/30/25 at 6:00 A.M., Certified Nursing Assistant (CNA) #850 stated there had been times where there was one aide. When there was one aide residents who required transfers with mechanical lifts were not able to be transferred as requested. On 12/30/24 at 6:40 A.M., CNA #840 reported from the hours of 11:00…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2025-01-16 · tag F0730 — widespread
    Observe each nurse aide's job performance and give regular training.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on employee personnel file review, policy review and staff interview, the facility failed to ensure employees had performance evaluations completed at 90 days and annually. This occurred with four certified nursing assistants (CNA) personnel files reviewed (#807, #816, #850, #873) and had the potential to affect all 49 residents residing in the facility. Findings include: Review of staff personnel files with Human Resources (HR) #877 on 01/14/25 at 9:40 A.M. revealed the following concerns: CNA #807 was hired on 09/24/00 and did not have an annual performance evaluation completed for 2024. CNA #816 was hired on 05/31/18 and did not have an annual performance evaluation completed for 2024; CNA #850 was hired on 04/04/24 and did not have a 90 day performance evaluation completed; CNA #873 was hired on 05/03/24 and did not have a 90 day performance evaluation completed. On 01/14/25 at 9:45 A.M. interview with HR #877 verified CNA #807, CNA #816, CNA #850 and CNA #873 did not have the required performance evaluations completed as required. Review of the facility policy titled…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2025-01-16 · tag F0803 — failed to meet residents' dietary needs — widespread
    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, test tray, packaging label review, portion chart review and policy review the facility failed to ensure the menu and menu spreadsheet were followed to ensure accurate portions and food items were served. This had the potential to affect all residents. The facility census was 49. Findings include: Review of the menu for 01/08/25 revealed sauce with meatballs, rigatoni pasta, and Italian blend mixed vegetables. Review of the menu diet spreadsheet revealed: • Regular diet: three each meatballs, four ounce (oz) spoodle of rigatoni and Italian vegetables • Mechanical soft diet: #8 scoop of ground meatballs, ½ cup of carrots • Pureed diet: three #30 scoop (black handle provide one ounce each) for pureed meatballs and #8 scoop (gray handle provide four ounces) for the pureed pasta Observation of tray line on 01/08/25 at 11:48 A.M. revealed Dietary [NAME] (DC) #801 observed to plate three meatballs for the regular diet using a black slotted spoon. DC #801 used the same black slotted spoon to serve the mechanical soft meatballs and serve the Italian blend…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2025-01-16 · tag F0809 — failed to serve meals on a reasonable schedule — widespread
    Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, review of a dietary department snack list, and interview, the facility failed to ensure snacks were provided at bedtime. This affected Residents #6, #9, #10, #14, #18, #25, and #37 but had the potential to affect all 48 residents residing in the facility. Findings include: During a resident council meeting on 01/07/25 between 2:06 P.M. and 2:20 P.M. Residents #10, #14, #18, and #25 indicated bedtime snacks were not offered. If snacks were requested, staff would tell them none were available. On 01/08/25 at 12:48 P.M., Dietary Manager (DM) #806 stated upon admission she interviewed residents to determine if they wanted a snack then a label was made for them. If a resident changed their mind about wanting snacks it was the responsibility of the residents or nursing staff to ensure the dietary department was aware. Review of the snack labels revealed Resident #10 was to receive milk for bedtime snack. Residents #14 and #18 did not have a label for a snack. Resident #25 was to receive a plain peanut butter sandwich. On 01/08/25 at 4:27 P.M., Dietary Aide #815…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
Show the remaining 50 citations
  • Potential for harm · Fcited before2025-01-16 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observation, interview, and review of the facility policy and procedure the facility failed to maintain the ice machine in a clean and sanitary manner. This had to potential to affect all residents except one resident (#36) who had a physician order for no fluids. The facility census was 49. Findings include: Observation during the tour of the kitchen on 01/06/25 from 9:17 A.M. to 9:30 A.M. with Dietary Manager (DM) #806 revealed the ice machine located outside of kitchen, on the outside of each side of the ice machine was a moderate amount of a white substance running down each side. Interview on 01/06/24 between 9:17 A.M. and 9:30 A.M., with DM #806 verified the white substance and stated when they place the water softener it will help eliminate that substance. DM #806 stated she believed the ice machine was cleaned monthly. Review of the facility policy titled Food Safety: Ice, undated revealed ice machines and containers will be cleaned and sanitized on a regular basis.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2025-01-16 · tag F0851 — widespread
    Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on review of staffing schedules and time sheets and interview, the facility failed to submit accurate data related to direct care staff to the Centers for Medicare and Medicaid Services (CMS) from July 2024 through September 2024. This had the potential to affect all 48 residents. Findings include: On 12/30/24 at 6:40 A.M., Certified Nursing Assistant (CNA) #840 reported the Residential Care Facility (RCF) hall had no separate staff between the hours of 11:00 P.M. to 7:00 A.M. On 12/30/24 at 6:45 A.M., Registered Nurse (RN) #819 stated there was no separate staff for the RCF form 11:00 P.M. to 7:00 A.M. Nursing facility staff cover the RCF during those hours with two nurses splitting the hall. Nursing assistants attended to personal needs of the residents of the RCF. Review of schedules for the RCF from July 2024 through September 2024 revealed there were no RCF staff scheduled from 11:00 P.M. to 7:00 A.M. There were 34 other shifts in which the RCF schedule did not reflect separate staff on the RCF. On 12/31/24 at 9:30 A.M., staffing and scheduling was discussed with Human…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2025-01-16 · tag F0880 — failed to prevent and control infections — widespread
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record review, review of census sheets, policy review and interview, the facility failed to implement isolation protocol for a resident with clostridium difficile and failed to position catheters in a manner to decrease the possibility of urinary tract infections. This had the potential to affect all 48 residents. Finding include: 1. On 12/30/24 at 10:19 A.M., Resident #37 gave permission for a surveyor to enter his room. After entering the room, Resident #37 reported to the surveyor he had tested positive for clostridium difficile. No signs were posted regarding Resident #37 being on isolation. On 12/30/24 at 10:25 A.M., Activity Assistant #842 carried mail into Resident #37's room without donning personal protective equipment (PPE). Upon exiting Resident #37's room, Activity Assistant #842 stated she was aware Resident #37 had c diff and verified there was no signs for isolation posted. Activity Assistant #842 stated she did not need to wear PPE for residents with c diff when she was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-01-16 · tag F0584 — failed to keep a safe, clean, comfortable home — pattern
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, interview, and record review the facility failed to ensure a clean, sanitary and functional environment. This affected 14 residents (#2, #3, #10, #13, #18, #19, #29, #31, #38, #47, #48, #49, #50, and #144) of 49 residents residing in the facility. The facility census was 49. Findings include: Observation on 12/30/24 at 11:25 A.M. of Residents #29 and #31's bathroom floor revealed a yellow/brown ring around the commode. Observation on 01/06/25 at 11:03 A.M. of Residents #2 and #19's room revealed multiple gouged areas in the bathroom wall, next to the shower, and trash was on the floor. Observation on 01/06/25 at 11:58 A.M. of Residents #47 and #144's room revealed the shower floor had a large, dried dirt stain and dried dirt stains on the bathroom floor and throughout room. Interview at the time of the observation, with Resident #47, revealed the floors were dirty and hadn't been mopped. Interview on 01/06/25 at 2:25 P.M. with Resident #50 revealed the right side bed rail (on their bed) was stuck and doesn't come up. Resident #50 stated it has been that way…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-01-16 · tag F0842 — failed to keep accurate, complete medical records — pattern
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure medical records were complete and contained documentation regarding medication administration, catheter care, a fall, a dietary upgrade, activities of daily living, restorative care, and the refusal of a dental extraction. This affected six (Resident #9, #13, #97, #26, #1, and #10) of 23 records reviewed for documentation. The facility census was 49. Findings include: 1. Review of the medical record for Resident #9 revealed an admission date of 03/29/19 with diagnoses including amyotrophic lateral sclerosis, cerebral palsy, muscle weakness, dysphagia, pressure ulcer of sacrum, and schizophrenia. Review of the Care Plan, initiated on 04/25/22, revealed the resident received antipsychotic medication for schizophrenia with interventions including to administer medications as ordered. Review of Physician Order, dated 03/28/24 revealed the order for Aristada 882 milligrams (mg)/3.2 milliliters (ml) to be injected intramuscularly (IM) monthly on the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-01-16 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, policy review and interview, the facility failed to treat residents in a dignified manner by searching a resident's room without his knowledge and by providing incontinence care to a resident in a common area resulting in a video recording of the resident. This affected two (Residents #13 and #28) of three residents reviewed for dignity. Findings include: 1. During an interview with Resident #13 on 01/06/25 at 12:04 P.M., he stated he did not feel he was treated with dignity or respect because staff had gone into his room without his knowledge or permission and searched his belongings. Review of Resident #13's medical record revealed diagnoses including alcohol abuse and major depressive disorder. A quarterly Minimum Data Set (MDS) assessment dated [DATE] indicated Resident #13 was able to understand others, able to make himself understood, and was cognitively intact with a Brief Interview of Mental Status (BIMS) score of 15 (the maximum score one could get on the assessment). On 01/07/25…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-01-16 · tag F0573 — isolated
    Let each resident or the resident's legal representative access or purchase copies of all the resident's records.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review, policy review and interview, the facility failed to provide a resident timely access to information in the medical record. This affected one (Resident #10) of four residents interviewed during a resident council meeting. Findings include: Review of Resident #10's medical record revealed diagnoses including chronic osteomyelitis, metabolic encephalopathy, paraplegia, pressure ulcer to the sacrum, depression, and diabetes mellitus type II. A quarterly Minimum Data Set (MDS) assessment dated [DATE] indicated Resident #10 was cognitively intact. On 01/07/25 between 2:06 P.M. and 2:20 P.M., Resident #10 reported he had requested to see his medical record in regard to x-ray results and wound assessments but was told he could not. On 01/09/25 at 3:40 P.M., the Administrator stated she was unaware of any resident requests to view their medical records. On 01/09/25 at 3:50 P.M., Resident #10 stated he could not recall who he had spoken to regarding wanting to review his medical record.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-01-16 · tag F0578 — failed to honor advance directives / code status — isolated
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on medical record review and staff interview, the facility failed to ensure advance directives were accurate. This affected one (Resident #1) of 24 residents reviewed for advance directives. The facility census was 49. Findings include: Review of Resident #1's medical record revealed an admission date of 12/16/03 with diagnoses that included intentional self-harm by firearm discharge, traumatic brain injury and vascular dementia. Further review of the medical record including the electronic medical record code status indication, physician's orders and care plan indicated an advance directive of do not resuscitate comfort care arrest (DNRCC-A) (full medical care is implemented until the resident experiences cardiac or respiratory arrest and then comfort measures are initiated). Review of the actual advance directive form for Resident #1, signed by the resident's guardian and physician, indicated the actual advance directive of DNRCC (do not resuscitate comfort care) (comfort measures, no life saving measures) On 01/08/24 at 2:45 P.M. interview with the Director of Nursing…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-01-16 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, interview, and policy review, the facility failed to notify the resident representative of a change in health status. This affected one (Resident #35) of two residents reviewed for notification of change. The facility census was 49. Findings include: Medical record review revealed Resident #35 was admitted to the facility on [DATE] with diagnoses including muscle weakness, cerebral infarction, major depressive disorder, acquired absence of left leg below the knee, and cognitive communication deficit. Review of the 5-Day Minimum Data Set (MDS) 3.0 assessment, dated 12/01/24, revealed a Brief Interview for Mental Status (BIM) score of 15, which indicated intact cognition. The MDS further revealed Resident #35 required staff assistance with activities of daily living (ADLs). Review of the admission record revealed Resident #35's son was listed as the resident's emergency contact and power of attorney. Interview on 12/30/24 at 9:20 A.M. with Ombudsman #950 revealed he had an open case…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-01-16 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review, review of disciplinary action and investigative reports, policy review and interview, the facility failed to prevent neglect of a resident's physical needs. This affected one (Resident #28) of two residents reviewed for abuse. Findings include: Review of Resident #28's medical record revealed diagnoses including Alzheimer's disease, dementia, generalized anxiety disorder, restlessness and agitation. A quarterly Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #28 had short and long term memory loss and had moderately impaired cognitive skills for daily decision making, and was always incontinent of bowel and bladder. A care plan initiated 03/27/24 revealed Resident #28 had alteration in thought process related to end stage Alzheimer's disease. Goals included for Resident #28's needs to be met on a consistent basis, to be clean, dry and odor free and for Resident #28 to be appropriately dressed. Interventions included providing simple daily routines and assisting…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-01-16 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review, review of disciplinary action/investigative reports, policy review and interview, the facility failed to timely report allegations of possible neglect of a resident's physical needs and failed to report allegations of neglect to the state survey agency. This affected one (Resident #28) of two residents reviewed for abuse. Findings include: Review of Resident #28's medical record revealed diagnoses including Alzheimer's disease, dementia, generalized anxiety disorder, restlessness and agitation. A quarterly MDS dated [DATE] revealed Resident #28 had short and long term memory loss and had moderately impaired cognitive skills for daily decision making, and was always incontinent of bowel and bladder. A care plan initiated 03/27/24 revealed Resident #28 had alteration in thought process related to end stage Alzheimer's disease. Goals included for Resident #28's needs to be met on a consistent basis, to be clean, dry and odor free and for Resident #28 to be appropriately dressed.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-01-16 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review, review of disciplinary action and investigative reports, policy review and interview, the facility failed to ensure a thorough investigation of allegations of possible neglect was completed. This affected one (Resident #28) of two residents reviewed for abuse. Findings include: Review of Resident #28's medical record revealed diagnoses including Alzheimer's disease, dementia, generalized anxiety disorder, restlessness and agitation. A quarterly MDS dated [DATE] revealed Resident #28 had short and long term memory loss and had moderately impaired cognitive skills for daily decision making, and was always incontinent of bowel and bladder. A care plan initiated 03/27/24 revealed Resident #28 had alteration in thought process related to end stage Alzheimer's disease. Goals included for Resident #28's needs to be met on a consistent basis, to be clean, dry and odor free and for Resident #28 to be appropriately dressed. Interventions included providing simple daily routines and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-01-16 · tag F0644 — isolated
    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review and staff interview, the facility failed to ensure a resident Pre-admission Screening and Resident Review (PASRR) document accurately indicated all diagnoses. This affected one (Resident #37) of two residents reviewed for PASRR documents. The facility census was 49. Findings Include: Medical record review revealed Resident #37 was admitted to the facility on [DATE] with diagnoses including bipolar disorder, quadriplegia, depressive disorder, obsessive-compulsive disorder, and alcohol abuse. Review of the quarterly Minimum Data Set (MDS) assessment, dated 12/04/24, revealed the resident had intact cognition with diagnoses including depression and manic depression. Review of Resident #37's PASRR document, dated 09/25/24, revealed under Section E, the diagnosis of bipolar disorder and major depression. Review of the resident's diagnoses list revealed obsessive-compulsive disorder, which was not indicated on Section E. Further review of Section E revealed Resident #37's diagnosis of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-01-16 · tag F0655 — isolated
    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on medical record review and interview, the facility failed to ensure residents and/or their representatives were provided with a written summary of the baseline care plan. This affected three (Residents #28, #29, and #97) of ten residents reviewed for baseline care plans. Findings include: 1. Review of Resident #28's medical record revealed an admission date of 03/15/24. Diagnoses included Alzheimer's disease, dementia, seizures, moderate protein calorie malnutrition, hypertension, generalized anxiety disorder, generalized anxiety disorder, epilepsy, hyperlipidemia, difficulty swallowing, restlessness and agitation. No evidence was located indicating a summary of the baseline care plan was provided to the resident and/or resident representative. On 01/13/25 at 3:40 P.M., the Director of Nursing (DON) provided a form signed by Social Service Designee (SSD) #812 which indicated discharge planning was discussed. The DON verified there was no information indicating Resident #28 and/or her representative provided with a summary of the baseline care plan. 2. Review of Resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-01-16 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on resident interview, medical record review and staff interview, the facility failed to ensure medication orders for the use of laxatives were transcribed and administered as ordered for Resident #29 and vital signs obtained as ordered for Resident #9. This affected two (Resident #29 and #9) of 20 residents reviewed. The facility census was 49. Findings include: 1. Review of Resident #29's medical record revealed an admission date of 12/10/24 with diagnoses that included spinal stenosis, chronic pulmonary edema and constipation. Review of the Minimum Data Set (MDS) 3.0 admission assessment with a reference date of 12/17/24 indicated the resident had an independent and intact cognition level. Further review of the medical record including physician progress notes revealed on 12/24/24 Resident #29 was evaluated by the physician. Resident #29 had a concern of constipation. The physician ordered the use Milk of Magnesia (laxative) 30 milliliters (ml) daily until a bowel movement, then change to daily as needed. Review of the medication administration record (MAR) revealed on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-01-16 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, medical record review, policy review, and interview, the facility failed to provide appropriate services after being observed on the floor. This affected one (Resident #26) of three residents reviewed for accidents. Findings include: Review of Resident #26's medical record revealed diagnoses including schizophrenia, muscle wasting and atrophy, parkinsonism, generalized muscle weakness, difficulty walking, need for assistance with personal care, blindness in one eye, and seizures. An annual Minimum Data Set (MDS) assessment dated [DATE] indicated Resident #26 was usually able to make herself understood and was severely cognitively impaired. Resident #26 had inattention and disorganized thinking which fluctuated. Resident #26 had two or more falls since the prior assessment. A nursing note dated 12/31/24 at 2:42 P.M. indicated Licensed Practical Nurse (LPN) #844 was walking onto the unit when an aide notified her Resident #26 had fallen. When LPN #844 got to Resident #26's room she was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-01-16 · tag F0698 — failed to provide proper dialysis care — isolated
    Provide safe, appropriate dialysis care/services for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview the facility failed to ensure consistent communication with dialysis and ensure medications were given per physician order on dialysis days. This affected one resident (#17) of one resident reviewed for dialysis. The facility census was 49. Findings include: Review of the medical record for Resident #17 revealed an admission date of 11/15/24. Diagnoses included noninfective gastroenteritis and colitis, moderate protein-calorie malnutrition, type 2 diabetes mellitus with diabetic nephropathy, diarrhea, end stage renal disease, hypomagnesemia, and dependence on renal dialysis Review of the admission minimum data set (MDS) assessment dated [DATE] revealed Resident #27 had intact cognition, required setup or clean up help for eating, received a therapeutic diet, and was on dialysis. Review of the physician orders for January 2025 revealed active orders for: Dialysis on Monday, Wednesday and Friday with chair time at 6:00 A.M., Calcium Acetate (phosphate binder) Oral Tablet 667…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-01-16 · tag F0756 — failed to review each resident's drug regimen — isolated
    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure pharmacy recommendations were addressed by the physician. This affected two (Resident #38 and Resident #10) of five residents reviewed for unnecessary medications. The facility census was 49. Findings include: 1. Review of the medical record revealed Resident #38 was admitted to the facility on [DATE] with diagnoses including cerebral ischemia, muscle weakness, diabetes mellitus, chronic obstructive pulmonary disease, and peripheral vascular disease. Review of the Minimum Data Set (MDS) 3.0 quarterly assessment, dated 12/10/24, revealed a Brief Interview for Mental Status (BIMS) assessment could not be completed. The resident was dependent on staff for physical assistance with activities of daily living (ADL)s. Review of the Monthly Regimen Review (MRR), dated 06/25/24, revealed the pharmacist recommended the intervention to rinse the resident's mouth with water after the use of her corticosteroid inhaler Advair to prevent thrush from…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-01-16 · tag F0770 — failed to provide lab services — isolated
    Provide timely, quality laboratory services/tests to meet the needs of residents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on medical record review, interview and policy review , the facility failed to obtain a laboratory sample/test in a timely manner or as ordered. This affected one (Resident #37) of two residents reviewed for isolation and one (Resident #9) of five residents reviewed for unnecessary medications. Findings include: Review of Resident #37's medical record revealed diagnoses of enterocolitis due to clostridium difficile (diagnosis list indicated a date of 08/27/24), need for assistance with personal care, bipolar disorder, quadriplegia, and obsessive-compulsive disorder. A nursing note dated 12/19/24 at 1:49 P.M. indicated Resident #37 complained of severe diarrhea which had an odor to it. The physician was contacted and an order was received to obtain a stool specimen to rule out clostridium difficile (a very contagious bowel infection). A nursing note dated 12/19/24 at 3:51 P.M. indicated a stool specimen was collected. A nursing note dated 12/21/24 at 7:58 A.M. indicated a stool sample was to be collected and sent via (the contracted lab) in a sterile plain specimen cup on the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-01-16 · tag F0881 — failed to use antibiotics responsibly — isolated
    Implement a program that monitors antibiotic use.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on medical record review, review of the infection control log, interview, and policy review the facility failed to ensure the appropriate use of antibiotics. This affected two (Resident #9 and Resident #10) of five residents reviewed for unnecessary medications. Finding include: 1. Review of the medical record for Resident #9 revealed an admission date of 03/29/19 with diagnoses including amyotrophic lateral sclerosis, cerebral palsy, muscle weakness, dysphagia, pressure ulcer of sacrum, and schizophrenia. Review of Resident #9's urinalysis (UA), dated 01/04/25, revealed the urine color was turbid with trace protein, 4+ leukocytes, white blood cells greater than 50 (high power field) HPF, and bacteria too numerous to count. The UA indicated a culture and sensitivity (C&S) was pending as the UA met criteria. Further review of the medical record revealed no evidence of the UA culture and sensitivity result/report. Review of the Infection Control Log, dated January 2025, revealed the resident was ordered Cefdinir 300 milligrams (mg) for a UTI, with a start date of 01/05/25. There…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-01-16 · tag F0883 — failed to offer flu and pneumonia vaccines — isolated
    Develop and implement policies and procedures for flu and pneumonia vaccinations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review, staff interview, and policy review, the facility failed to provide documented evidence of refusals of pneumococcal and influenza immunizations. This affected two (Resident #9 and Resident #38) of five residents reviewed for immunizations. Findings include: 1. Review of the medical record for Resident #9 revealed an admission date of 03/29/19 with diagnoses including amyotrophic lateral sclerosis, cerebral palsy, muscle weakness, dysphagia, pressure ulcer of sacrum, and schizophrenia. Review of Resident #9's immunization report revealed the resident refused a Pneumovax immunization, however, there was no refusal/declination form signed by the resident/responsible party. 2. Review of the medical record for Resident #38 revealed an admission date of 06/12/24 with diagnoses including cerebral ischemia, muscle weakness, diabetes mellitus, chronic obstructive pulmonary disease, and peripheral vascular disease. Review of Resident #38's immunization report revealed the resident refused a pneumococcal immunization, however, there was no refusal/declination form signed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-06-11 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on closed medical record review, policy review, and interview, the facility failed to timely address resident health concerns resulting in the resident leaving the facility against medical advice (AMA). This affected one resident (Resident #7) of three residents reviewed for medications. Findings include: Review of the closed medical record for Resident #7 revealed an admission date of 07/21/23. Diagnoses included acute and chronic respiratory failure with hypoxia, muscle wasting and atrophy, chronic congestive heart failure, anxiety disorder, post-traumatic stress disorder, and major depressive disorder. The resident left the facility, against medical advice (AMA), on 07/22/23 at 2:20 A.M. Review of the admission assessment, dated 07/21/23, revealed the resident was cognitively intact. Review of a physician order, dated 07/21/23, revealed the order for buspirone (an anti-anxiety medication) HCL, one five milligram (mg) tablet by mouth four times per day for major depressive disorder. Review of a nurse progress note, authored by Licensed Practical Nurse (LPN) #21, dated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2024-03-28 · tag F0725 — failed to have enough nursing staff — widespread
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews with staff and residents, record review, policy review, and review of the the the payroll-based journal (PBJ) staffing report, the facility failed to have sufficient staffing to meet the needs of the residents. This affected Residents #12, #36, and #38 and had the potential to affect all residents. The census was 48. Findings include: 1. Review of the PBJ staffing report from fiscal year (FY) quarter one (10/01/23 through 12/31/23) revealed the facility had a one star staffing rating and excessively low weekend staffing. Observation upon entrance to the facility on [DATE] at 1:51 P.M. revealed no staff members in the hallways or at the nurses' station on the [NAME] wing (skilled unit) and the call light on for room [ROOM NUMBER]. Further observation revealed two housekeepers wheeling their carts down the first hall of the [NAME] wing, but no nursing staff were observed in the [NAME] wing. No nursing staff was observed in the front hall of the [NAME] wing until 2:01 P.M. when…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2024-03-28 · tag F0727 — failed to provide required RN coverage — widespread
    Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on record review and interviews, the facility failed to ensure registered nurse coverage at least eight hours per day, seven days per week. This had the potential to affect all 48 residents residing in the facility. Findings include: Review of the staffing schedules from 03/03/24 to 03/09/24 with Human Resources (HR) #158 revealed no evidence of registered nurse (RN) coverage on 03/09/24 for at least eight hours as required. Interview on 03/28/24 at 11:58 A.M. with HR #158 confirmed the facility did not have RN coverage of at least eight hours on 03/09/24. At the time of the interview, the Administrator was also present and verified there was no RN coverage in the building for at least eight consecutive hours. This deficiency represents non-compliance investigated unde Complaint Number OH00151901, OH00151617, and OH00151630.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-03-28 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and medical record review, the facility failed to complete pressure ulcer wound care per physician orders. This affected one resident (Resident #12) out of three residents reviewed for wound care. The facility census was 48. Findings include: Review of the medical record for Resident #12 revealed an admission date of 01/11/24 with diagnoses including osteomyelitis (infection of bone), muscle wasting and atrophy, dysphagia, pressure ulcer of the sacral region, anxiety disorder, and tracheostomy status. Review of the admission Minimum Data Set (MDS) assessment completed on 01/18/24 revealed Resident #12 had moderately impaired cognition, was always incontinent of urine, was dependent on staff for toileting and bathing, and was admitted with two unhealed, unstageable pressure ulcers. Review of the care plan dated 03/12/24 revealed Resident #12 was at high risk for altered skin integrity related to altered sensations, fragile skin, impaired mobility, incontinence, a colostomy bag for elimination, and a condom catheter. The care plan further revealed Resident #12 had…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-03-28 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interviews, record review, and facility policy review the facility failed to ensure timely and appropriate incontinence care was provided for Resident #36 and Resident #38. This affected two of three residents who were reviewed for incontinence care. The facility census was 48. Findings include: 1. Review of the Medical Record for Resident #36 revealed an admission date of 12/23/21. Diagnoses included atrial fibrillation, muscle wasting and atrophy, type two diabetes mellitus, moderate protein-calorie malnutrition, adult failure to thrive, and systolic (congestive) heart failure. Review of the quarterly Minimum Data Set (MDS) assessment completed on 03/08/24 revealed Resident #36 had intact cognition, was dependent for toileting, always incontinent of urine, was at risk for the development of pressure ulcers, and had no skin issues at the time of the assessment. Review of the latest assessment titled CHS Skin assessment weekly/return/ER/LOA, dated 03/21/24, revealed Resident #36 had intact skin. Review of the Care Plan dated 03/08/24 revealed Resident #36 had…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-03-28 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on medical record review and interview, the facility failed to maintain accurate medical records for Resident #1 and Resident #12. This affected two residents (#1 and #12) of six residents reviewed for documentation of medications and wound care treatments. The facility census was 48. Findings include: 1. Review of the medical record for Resident #1 revealed an admission date of 01/12/24 with diagnoses including acute and chronic respiratory failure with hypoxia, need for assistance with personal care, chronic obstructive pulmonary disease, type two diabetes mellitus, pneumonia, and hypertension. Review of the admission Minimum Data Set (MDS) assessment completed on 01/18/24 revealed Resident #1 had intact cognition, was incontinent of urine, dependent for toileting, and had no unhealed pressure ulcers. Review of the assessment titled Skin Grid Pressure 3.0 - V2 dated 01/23/24 revealed a new pressure area of the left buttock described as a shallow circular area composed of friable granular tissue. Review of physician orders revealed an order dated 02/13/24 to cleanse the open…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-03-04 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations and interview the facility failed to ensure food was properly labeled and dated in the refrigerator to prevent risk of food borne illness. This affected all 44 residents who ate food from the kitchen, as the facility did not identify any residents who did not eat by mouth. The facility census was 44. Findings included: Observation of the facility kitchen on 02/28/24 from 8:22 A.M. through 8:50 A.M. revealed in the refrigerator there was a bag of gravy-like liquid sitting in a stainless steel pan with no label to indicate what it exactly was, when it was opened nor a use-by date. In addition, there were several other food items having no dates to indicate when the items were prepared or opened and/or when they should be discarded by the staff. These items included a large bag of shredded cabbage and carrots (coleslaw mix), a bag of deli ham slices, a large stainless steel container which had three peanut butter and jelly sandwiches, two plates with tomato, lettuce and onion wrapped in plastic wrap, two plates with just lettuce wrapped in plastic wrap, two small…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-03-04 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, review of the medical record, review of the facility fall investigation, review of facility policy and interview with the resident and staff, the facility failed to provide adequate assistance with care to prevent a fall for Resident #34. This affected one resident (Resident #34) of three residents reviewed for falls. The facility census was 44. Findings include: Review of the medical record revealed Resident #34 was admitted to the facility on [DATE] with diagnoses including need for assistance with personal care, muscle wasting and atrophy, Alzheimer's disease, diabetes, and cerebral infarction. Review of the plan of care dated 01/30/20 revealed Resident #34 had alterations in self bed mobility. Interventions included a bed mobility program and two-person assistance with all bed mobility. The care plan had subsequent revisions on 10/06/21, 04/10/23 and 07/24/23 to add Resident #34 was at risk for impaired functional range of motion related to left side weakness, had a behavior problem of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-10-16 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review, review of the facility's Self-Reported Incident (SRI) Tracking Number 239908, and interview, the facility failed to ensure Resident #4 was treated with dignity and respect. This affected one (Resident #4) of three residents reviewed for dignity. The facility census was 49. Findings include: Review of the medical record for Resident #4 revealed an admission date of 08/25/23 with diagnoses including hemiplegia and hemiparesis, cerebral vascular infarction, chronic obstructive pulmonary disease (COPD), muscle wasting, adult failure to thrive, and moderate protein-calorie malnutrition. Review of the admission Minimum Data Set (MDS) 3.0 assessment for Resident #4, dated 09/01/23, revealed the Brief Interview for Mental Status (BIMS) score of 15, which indicated the resident was cognitively intact. The assessment revealed there were no behaviors or rejection of care. The resident required extensive, one-person physical assistance for bed mobility, transfers, toileting, and personal hygiene. Review of the Self-Reported Incident (SRI) Tracking Number 239908, revealed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-10-16 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review, review of the facility's Self-Reported Incident (SRI) Tracking Number 239908, and interview, the facility failed to maintain complete and accurate medical records. This affected one (Resident #4) of three residents reviewed for dignity. The facility census was 49. Findings include: Review of the medical record for Resident #4 revealed an admission date of 08/25/23 with diagnoses including hemiplegia and hemiparesis, cerebral vascular infarction, chronic obstructive pulmonary disease (COPD), muscle wasting, adult failure to thrive, and moderate protein-calorie malnutrition. Review of the admission Minimum Data Set (MDS) 3.0 assessment for Resident #4, dated 09/01/23, revealed the Brief Interview for Mental Status (BIMS) score of 15, which indicated the resident was cognitively intact. The assessment revealed there were no behaviors or rejection of care. The resident required extensive, one-person physical assistance for bed mobility, transfers, toileting, and personal hygiene. Review of the Self-Reported Incident (SRI) Tracking Number 239908, revealed on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2022-07-07 · tag F0804 — failed to serve food at safe, palatable temperature — pattern
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview, observation, review of Resident Council meeting minutes, and policy review the facility failed to ensure they served palatable meals at appropriate temperatures. This affected five (Residents #6, #19, #22, #145, and #292) of five residents reviewed for dietary services and had the potential to affect 36 of 38 residents who received meals from the kitchen. Residents #8 and #35 did not receive meals from the kitchen. The facility census was 38. Findings include: 1. Interview on 07/05/22 at 10:24 A.M. with Resident #145 revealed she received burnt scrambled eggs for breakfast that morning. 2. Interview on 07/05/22 at 10:30 A.M. with Resident #19 revealed she did not care for the food stating the meat was tough and the food was usually cold. 3. Interview on 07/05/22 at 12:10 P.M. with Resident #22 revealed she was not happy with the choices stating they served mainly processed foods. She said the food was either burnt or undercooked and there were no fresh fruits or veggies. 4. Interview on 07/05/22 at 2:30 P.M. with Resident #6 revealed the food is not good. 5.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-07-07 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record reviews and interviews the facility failed to ensure the Minimum Data Set (MDS) Assessment was coded correctly for Residents #31 and #34. This affected two of 18 residents reviewed for assessments. The facility census was 38. Findings include: 1. Resident #34 was admitted on [DATE] with diagnoses of pneumonia, muscle weakness, acute kidney failure and moderate intellectual disabilities. Review of the Pre-admission Screen and Resident Review (PASRR) revealed a level two evaluation from the State Department of Developmental Disabilities dated 06/06/22 revealed Resident #34 had a referral for a level two developmental disability. Review of Section A of the MDS assessment dated [DATE] revealed the facility answered yes to the Section, No ID/DD (Intellectual Disability/Developmental Disability). Review of the dental evaluation dated 06/03/22 was marked yes for 1 or more decayed or broken teeth and no for edentulous. Review of Section L of the MDS assessment dated [DATE] revealed the facility answered…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-07-07 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview the facility failed to develop a plan of care to address Resident #35's indwelling urinary catheter. This affected one out of three residents reviewed for indwelling urinary catheter care. The facility census was 38. Findings include: Resident #35 was admitted from the hospital on [DATE] with diagnoses including anoxic brain injury following a cardiac arrest, pneumonia, urinary tract infection (UTI), sepsis, heart failure, respiratory failure, and diabetes mellitus. Review of a History of Present Illness from the hospital dated 05/19/22 indicated Resident #35 had an urinary tract infection. The hospital assessment dated [DATE] indicated Resident #35 was admitted to intensive care unit for septic shock, pneumonia and UTI. Review of the Minimum Data Set (MDS) assessment dated [DATE] indicated Resident #35 had an indwelling urinary catheter with active diagnoses including UTI and septicemia. The MDS assessment indicated a plan of care should be initiated to address care of the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-07-07 · tag F0803 — failed to meet residents' dietary needs — isolated
    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to follow the spreadsheet for portion sizes. This affected one (Resident #19) and had the potential to affect 33 out of 38 residents who received meals from the kitchen. Residents #8 and #35 did not receive meals from the kitchen and Residents #16, #24 and #147 received pureed diets. The facility census was 38. Findings include: Resident #19 was admitted to the facility on [DATE] with diagnoses including calculus of bile duct without cholangitis or obstruction, muscle weakness, and acute respiratory failure. Physician's orders revealed Resident #19 was on a regular diet with thin liquids. Observation on 07/06/22 at 12:25 P.M. in the dining room revealed Resident #19 received her tray with two small redskin potatoes as part of the meal. Interview on 07/06/22 at 12:25 P.M. with Resident #19 revealed she was supposed to have a baked potato, not redskin potatoes. Resident #19 voiced her dissatisfaction with the portion size. Interview on 07/06/22…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-07-07 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, interview and policy review the facility failed to ensure staff documented Resident #24's fall in Resident #24's clinical record and complete an incident report form. This affected one out of three residents reviewed for falls. The facility census was 38. Findings include: Resident #24 was admitted on [DATE] with diagnoses including difficulty walking, need for assistance with personal care, muscle wasting, unspecified lack of coordination, malnutrition, heart/kidney failure and blood count disease. Resident #24 had impaired decision making and was severely cognitively impaired. A review of Resident #24's nursing progress note (late entry) dated 04/11/22 indicated during nurse to nurse report the night shift nurse reported Resident #24 had a witnessed fall. Resident #24 slid out of her wheelchair and had no complaints of pain. The Nurse Practitioner (NP) would be notified during rounds. A review of State Tested Nursing Assistant (STNA) #61's witness statement (undated) indicated after…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2019-08-22 · tag F0656 — failed to write and follow a full care plan — pattern
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview the facility failed to develop individualized, comprehensive care plans. This affected four residents (#3, #17, #18 and #38) of 23 residents whose care plans were reviewed. Findings include: 1. Medical record review revealed Resident #3 was admitted to the facility on [DATE] with diagnoses including Parkinson's disease, Alzheimer's disease, psychotic disorder, and weakness. Review of Resident #3's physician order, dated 06/10/19, revealed an order for Seroquel 100 milligrams (mg) by mouth, at bedtime for verbal aggression, combativeness, physical hitting related to dementia. Review of the Resident #3's care plan, dated 01/22/19, did not reveal a comprehensive care plan for the use of the antipsychotic medication, Seroquel. During interview on 08/21/19 at 1:00 P.M. Licensed Practical Nurse (LPN) #57 confirmed Resident #3's care plan was not comprehensive and was silent to the use of an antipsychotic medication. 2. Medical record review revealed Resident #17 was admitted to the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2019-08-22 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — pattern
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review and interview the facility failed to ensure pressure ulcers were accurately and timely assessed and treatments provided as ordered for Residents #1, #17, #31, #103. This affected four residents (#1, #17, #31 and #103) of seven residents identified to have pressure ulcers. Findings include: 1. Medical record review revealed Resident #103 was admitted [DATE] with diagnoses including Crohn's disease, muscle wasting, muscle weakness, severe protein-calorie malnutrition, anemia and an unstageable (full thickness tissue loss in which the base of the ulcer is covered by slough (yellow, tan, gray, green or brown) and/or eschar (tan, brown or black) in the wound bed) pressure ulcer to the coccyx. Review of the admission Skin and Wound Evaluation revealed an unstageable pressure ulcer in an unidentified location present on admission. The pressure ulcer was documented as 2.5 cm in length by 0.9 cm width with 90% slough and light serous drainage. The surrounding tissue was dry/flaky, red…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2019-08-22 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review and interview the facility failed to ensure medications and medical supplies were labeled, secured, disposed of when discontinued and expired. This affected one of the two units in the facility and had the potential to affect the 25 residents residing on this unit. The facility census was 54. Findings include: 1. Observation [DATE] at 06:15 P.M. of the [NAME] medication room revealed it contained: Nineteen (19) Para Pak Culture and Sensitivity collection containers with an expiration date of 04/2019. An opened undated Tuberculin vial was in the refrigerator without a pharmacy dispensing label or a date it was opened There were two bottles of Dakins solution opened and undated and one bottle of hydrogen peroxide was opened and undated. There were three bags of Vancomycin 1750 mg dispensed on [DATE] not disposed when discontinued [DATE]. Review of the facility's 09/18 Medication Storage policy revealed under procedure the provider company dispenses medications in containers that…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2019-08-22 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review and interview the facility failed to timely implement isolation precautions for Resident #102 who had a Methicillin Resistant Staphylococcus Aureus infection and failed to ensure a shared blood glucose meter was properly cleaned/sanitized between use to prevent the spread of infection. This affected one resident (#102) of one resident identified by the facility as having a communicable infection and 14 residents (Resident #4, #12, #14, #15, #16, #18, #20, #22, #25, #26, #34, #36, #40 and #44) receiving blood glucose testing using the shared glucometer on the East hall. Findings include: 1. Medical record review revealed Resident #102 was admitted [DATE] with diagnoses including morbid obesity, diabetes, and cutaneous abscess of the left lower limb with Methicillin-resistant Staphylococcus aureus (MRSA). Review of the 08/14/19 admission Minimum Data Set (MDS) 3.0 assessment revealed Resident #102 was independent for daily decision making. Record review revealed the resident was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2019-08-22 · tag F0583 — failed to protect personal privacy — isolated
    Keep residents' personal and medical records private and confidential.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record and interview the facility failed to maintain Resident #103's privacy during wound care. This affected one resident (#103) of four residents reviewed for pressure ulcers. Findings include: Medical record review revealed Resident #103 was admitted to the facility on [DATE] with diagnoses including Crohn's disease, muscle wasting, muscle weakness, severe protein-calorie malnutrition and an unstageable (full thickness tissue loss in which the base of the ulcer is covered by slough (yellow, tan, gray, green or brown) and/or eschar (tan, brown or black) in the wound bed) pressure ulcer to the coccyx. Review of the 08/15/19 admission Minimum Data Set Assessment (MDS) 3.0 assessment revealed the resident was independent for daily decision making. On 08/21/19 Licensed Practical Nurse (LPN) #58 was observed performing a dressing change to the resident's coccyx area. LPN #58 offered the resident the choice to lay on his side or to stand for the dressing change. Resident #103 indicated it was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2019-08-22 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview the facility failed to ensure Minimum Data Set (MDS) 3.0 assessments were accurately completed to reflect each resident's medical diagnoses and/or pressure ulcers. This affected three residents (#31, #53 and #102) of 22 residents whose MDS 3.0 assessments were reviewed. Findings include: 1. Review of the medical record revealed Resident #53 was admitted to the facility on [DATE] with diagnoses including Methicillin-resistant Staphylococcus aureus (MRSA) infection which was identified as multi-drug resistant organism (MDRO). Review of the physician's order dated 07/16/19 identified contact isolation for MRSA. Review of the MDS 3.0 assessment, dated 07/23/19 lacked indication the resident had a MDRO. Interview with Resident #53 on 08/19/19 at 2:29 P.M. confirmed she had MRSA in her shoulder and was receiving intravenous antibiotics. Interview with MDS Coordinator #57 on 08/21/19 at 3:42 P.M. verified the MDS 3.0 was not accurate for Resident #53 and the MDRO should have been…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2019-08-22 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review and interview the facility failed to ensure restorative service plans were reviewed and revised. This affected three residents (#9, #18 and #45) of 29 residents identified to receive restorative programs. Findings include: 1. Review of the medical record revealed Resident #9 was admitted to the facility on [DATE] with diagnoses including hypertension, malaise, weakness, difficulty walking, muscle wasting and atrophy, falls, and syncope and collapse. Review of the comprehensive assessment (MDS 3.0) dated 06/04/19 indicated she was receiving training and skill practice in transfers, ambulation, dressing and/or grooming. Review of the plan of care indicated she was to receive ambulation, transfer and dressing/grooming programs and the programs were to be reassessed quarterly. Review of the [NAME] (a medical information system used by nursing staff as a way to communicate important information on their residents) report for restorative services reflected the resident was only…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2019-08-22 · tag F0676 — failed to keep up residents' daily-living abilities — isolated
    Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview the facility failed to develop and implement comprehensive restorative nursing programs for Resident #9 and Resident #18 to assist each resident to maintain their highest functional level. This affected two residents (#9 and #18) of three residents reviewed for restorative nursing services. Findings include: 1. Review of the medical record revealed Resident #9 was admitted to the facility on [DATE] with diagnoses including hypertension, malaise, weakness, difficulty walking, muscle wasting and atrophy, falls, and syncope and collapse. Review of the comprehensive assessment (MDS 3.0) dated 06/04/19 indicated she was receiving training and skill practice in transfers, ambulation, dressing and/or grooming. Review of the plan of care indicated she was to receive ambulation, transfer and dressing/grooming programs and the programs were to be reassessed quarterly. Review of the [NAME] (a medical information system used by nursing staff as a way to communicate important information…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2019-08-22 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review and interview the facility failed to ensure adequate and timely care was provided to treat an infection for Resident #102 and failed to ensure bruising for Resident #13 was adequately assessed and monitored. This affected two residents (#13 and #102) of 23 sampled residents. Findings include: 1. Medical record review revealed Resident #102 was admitted to the facility on [DATE] with diagnoses including morbid obesity, diabetes, and cutaneous abscess of the left lower limb with Methicillin-resistant Staphylococcus aureus (MRSA). Record review revealed the resident was admitted with an open area on the left iliac crest infected with MRSA. The 08/08/19 Skin and Wound Evaluation revealed the area as a surgical wound on the left front thigh the resident had for about a week. The wound measured 6.1 centimeters (cm) in length by 1.4 cm width with 5.2 cm depth. The wound was assessed to have 80% granulation tissue, 20% slough and moderate serous drainage. Review of the physician's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2019-08-22 · tag F0688 — failed to keep residents mobile / prevent decline — isolated
    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review and interview the facility failed to develop and implement a comprehensive and individualized range of motion program for Resident #45 to address limitations to range of motion. This affected one resident (#45) of three residents reviewed for range of motion. Findings include: Review of the medical record revealed Resident #45 was admitted to the facility on [DATE] with diagnoses including post procedural complications and disorders of respiratory system, gastrostomy, osteoarthritis, intracranial injury, history of traumatic brain injury, hemiplegia and abnormal involuntary movements. Review of the occupational therapy evaluation and plan of treatment dated 07/11/13 indicated the resident had functional limitations as a result of contractures. Splint/orthotic recommendations were to wear the left hand/wrist splint for night hours only to improve passive range of motion for adequate hygiene and prevent/manage pain caused by muscle tightening. The plan of treatment identified…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2019-08-22 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review and interview the facility failed to ensure oxygen concentrators were maintained in a clean and sanitary manner for Resident #10 and Resident #17. This affected two residents (#10 and #17) of five residents with oxygen concentrators in the facility. Findings include: Review of the medical record revealed Resident #10 was admitted to the facility on [DATE] with diagnoses including chronic respiratory failure with hypoxia and chronic obstructive pulmonary disease. The current physician orders indicated she was to use oxygen at three liters via nasal cannula continuously. Review of the comprehensive Minimum Data Set (MDS) 3.0 assessment, dated 06/04/19 reflected oxygen use. Review of the care plan indicated the resident used oxygen continuously. On 08/19/19 at 11:40 A.M. and 08/20/19 at 1:56 P.M. Resident #10's oxygen concentrator was observed with a black filter which was thick with white dust. Interview with Licensed Practical Nurse (LPN) #53 on 08/21/19 at 8:30 A.M. verified…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2019-08-22 · tag F0759 — failed to keep medication error rate low — isolated
    Ensure medication error rates are not 5 percent or greater.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review and interview the facility failed to maintain a medication error rate of less than five percent. The medication error rate was calculated to be 9.09% and included three medication errors of 33 medication administration opportunities. This affected three residents (#45, #53 and #106) of six residents observed for medication administration. Findings include: 1. Observation of medication administration 08/21/19 at 8:28 A.M. with Licensed Practical Nurse (LPN) #55 revealed Resident #106 had Floraster ordered for morning along with other medications. Floraster 250 milligrams (mg) was dispensed from a stock bottle and placed in the medication cup. When LPN #55 completed dispensing the medications and was prepared to administer it was pointed out the order was for 500 mg by mouth two times a day for probiotic. Floraster 250 mg had been placed in the medication cup. Interview 08/21/19 at 08:54 A.M. with LPN #55 verified two tablets of 250 mg of Floraster should of been dispensed instead of one. 2. Observation of medication administration 08/21/19 at 10:08…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • No harm found · C2025-01-16 · tag F0732 — widespread
    Post nurse staffing information every day.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observation and interview, the facility failed to post required nursing staffing information. This had the potential to affect all 48 residents. Findings include: On 12/30/24 at 6:35 A.M., the facility's staffing information from 12/25/24 was observed posted near the kitchen. There were no additional forms posted behind it or elsewhere. On 12/30/25 at 6:35 A.M., Activity Director #816 verified the staff posting was dated 12/25/24 with no additional postings available. On 12/30/24 at 8:30 A.M., Activity Director #816 provided a notebook she stated was found in the staff break room and stated the nurse who was responsible for posting the forms was unaware of where the information was to be posted as she was covering for another staff member. Activity Director #816 acknowledged residents and visitors did not have access to the break room to obtain the information.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • No harm found · C2022-07-07 · tag F0577 — widespread
    Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on record review and staff interview, the facility failed to ensure the most recent state survey results were readily available. This had the potential to affect all 38 residents currently residing in the facility. Findings include: Observation of the of facility folder titled Survey Book located in the main lobby, in clear view, revealed the last survey to be reviewed by the public was the COVID-19 focused infection survey conducted on 06/04/20. The Ohio Department of Health conducted surveys at the facility on the following dates: 05/14/21 complaint survey 09/27/21 complaint survey 12/07/21 complaint survey 03/02/22 complaint survey Interview with Administrator on 07/06/22 at 8:18 A.M. confirmed that the last survey results in the book for public review was from the 06/04/20 COVID-19 focused infection survey.

    Resident Rights Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

No federal fines in the current CMS record.

Part of a chain

This home belongs to CONTINUING HEALTHCARE SOLUTIONS — 12 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 2 of 52.1-0.1 vs chain
Health inspection 1 of 51.8-0.8 vs chain
Staffing 1 of 51.8-0.8 vs chain
Quality measures 5 of 54.3+0.7 vs chain
The other 11 homes this chain runs (chain average 2.1★, per CMS)

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleSince
BUNNER, MICHAELIndividualCORPORATE DIRECTORsince 01/01/2016
MALLETT, CHRISTOPHERIndividualCORPORATE DIRECTORsince 01/01/2016
PARSONS, BENJAMINIndividualCORPORATE DIRECTORsince 01/01/2016
SPRENGER, MARKIndividualCORPORATE DIRECTORsince 01/01/2016
SPRENGER, TIMOTHYIndividualCORPORATE DIRECTORsince 01/01/2016
HUGHEY, TRACYIndividualCORPORATE OFFICER; ADP OF THE SNFsince 01/01/2026
KAUFFMAN, KEVINIndividualCORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 08/01/2024
MILLER, MICHAELIndividualTRUSTEE OF THE SNFsince 01/01/2026

CMS files one row per role, so the 11 rows in the source record cover these 8 parties — each is shown once here with every role it holds. Nothing is omitted. The source lists no ownership percentage for any of them — PECOS records a share only for equity interests, not for board or management roles.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$5.9M
Net patient revenuemost recent cost report
+4.1%
Operating marginrevenue minus expenses
$282K
Related-party expense5% of expenses
Who pays — share of resident-days
Medicaid 24%Medicare 4%Other / private 72%

This home reported $282K paid to related parties (affiliated landlords or management companies) in its most recent cost report.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$257per resident / day
operating cost
$7,823per month
≈ monthly operating cost
$268per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in OH

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Ohio Medicaid page.

Typical monthly cost in Ohio
$9,186/mo
Nursing home (semi-private)
$10,389/mo
Nursing home (private)
$6,103/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 366087. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-01-16, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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