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Autumn Hills Care Center

2565 Niles Vienna Rd, Niles, OH 44446 · For profit - Partnership · 120 certified beds · (330) 652-2053 Medicare & Medicaid certified

Call the home — (330) 652-2053 Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
1 actual-harm citation1 Medicare payment denial
Insights

The public record raises real questions here. Weigh the concerns below carefully.

In its favor
  • a middle-of-the-pack inspection score (3/5)
Worth asking about
  • it has 1 actual-harm citation
  • a high number of inspection citations overall (41) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • its facility-reported quality-measure score sits well above its independent inspection score
  • its payroll-based staffing rating is low (1/5)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

3/5
CMS overall
3 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 3 of 5
StaffingFrom payroll records (PBJ) 1 of 5
Quality measuresSelf-reported by the facility 5 of 5

Worth a closer look. This home's quality-measure rating runs 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Hospital
★★★ 3/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
690 Youngstown Warren Rd · (330) 652-1776 · Call to confirm hours
Pharmacy
1331 Youngstown Warren Rd · (800) 746-7287 · Call to confirm hours
Grocery
2725 Niles Cortland Rd SE · (330) 505-9183 · Call to confirm hours
Park
100 11th St · (330) 652-6228 · Typically dawn to dusk
Place of worship
1822 Niles Vienna Rd · (330) 652-0446

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 5 of 5
Long-stay residentspeople who live here 5 of 5
Short-stay residentsrehab / post-hospital 4 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 2 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating2★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased3.2%5.3%15.4%better than state — see note marked double-dagger below the table
Long-stay residents who lose too much weight11.1%6.2%5.4%worse
Long-stay residents with a catheter left in their bladder0.8%0.2%0.9%typical
Long-stay residents with a urinary tract infection0.3%0.4%2.0%better than state — see note marked double-dagger below the table
Long-stay residents with depressive symptoms9.4%30.1%6.5%better than state — see note marked double-dagger below the table
Long-stay residents who were physically restrained0.0%0.1%0.1%better
Long-stay residents with falls causing major injury0.9%3.2%3.3%better
Long-stay residents whose ability to walk worsened1.3%6.1%16.1%better than state — see note marked double-dagger below the table
Long-stay residents on antianxiety or hypnotic medication36.9%25.5%18.9%worse
Long-stay residents given the seasonal flu vaccine97.8%94.5%95.3%typical
Long-stay residents with pressure ulcers3.2%3.4%4.7%better
Long-stay residents with worsening bladder/bowel control19.5%21.4%21.2%typical
Long-stay residents who got an antipsychotic medication — see the note below the table5.2%8.8%17.1%better
Short-stay residents who newly got an antipsychotic medication0.0%1.2%1.4%better
Short-stay residents given the seasonal flu vaccine91.5%75.6%79.4%better
Short-stay residents rehospitalized after admission32.0%24.9%22.6%worse
Short-stay residents with an outpatient ER visit9.8%12.9%12.0%better

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

52.7% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 121 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

52.7%U.S. median 51.5%
Got home and stayed home
10.2%U.S. median 10.7%
Went back to hospital
57.5%U.S. median 56.6%
Met the expected recovery
0.39U.S. median 0.31
Therapy hours / resident / day
0.18hours / resident / day
Physical therapy
0.15hours / resident / day
Occupational therapy
0.06hours / resident / day
Speech therapy

Met the expected recovery: 57.5% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 40 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.39 therapist hours per resident per day in 2026Q1 — more than 67% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 31% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF52.7%CMS range 41.9–63.051.5%Oct 2022–Sep 2024no different from U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF10.2%CMS range 7.2–13.210.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge57.5%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge45.0%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge52.5%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified95.5%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting90.0%100.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge100.0%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.0%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened0.0%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization7.6%CMS range 4.9–12.27.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs1.031.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.32
RN hours/ resident / day
1.12
LPN hours/ resident / day
1.56
Aide hours/ resident / day
3.00
Total nurse hours/ resident / day
0.15
RN hoursweekends
52.8%
Total nursing turnover
66.7%
RN turnover

How full it usually is: this home is certified for 120 beds and averages 106.6 residents a day — about 89% occupied, or roughly 13 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.00 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.32 is below the 0.55-hour RN benchmark and nurse-aide staffing of 1.56 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 2.74 hrs/resident/day on weekends vs 3.11 on weekdays — 12% thinner on weekends. RN hours go from 0.39 to 0.15 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 53% is about the same as the national median of 45%.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

7
deficiencies at the latest standard inspection (2025-05-05)
2
at the previous standard inspection (2022-08-18)

Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

41 citations, most serious first. The 11 most serious are shown; the remaining 30 are one tap away and print in full.

  • Actual harm · G2025-01-28 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record review, review of photographs provided by Resident #27's fiancée/power of attorney (POA) and facility policy review, the facility failed to develop and implement a comprehensive and individualized pressure ulcer prevention program to prevent the development of pressure ulcers and timely identify new pressure ulcers, including timely incontinence care and turning and repositioning. This affected two residents (#27 and #109) of two residents reviewed for pressure ulcers. The facility census was 106. Actual Harm occurred on 12/19/24 when Resident #27, who had a history of a pressure ulcer, quadriplegic and in a persistent vegetative state, was dependent on staff assistance for all activities of daily living (ADL) including toileting, hygiene, showers, dressing, transfers, and rolling left and right in bed, was found to have an in-house acquired Stage III pressure ulcer (full thickness tissue loss, subcutaneous fat may be visible but bone, tendon or muscle are not exposed,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-03-02 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview the facility failed to revise Resident #7's care plan in response to new interventions to prevent resident to resident incidents. This affected one (Resident #7) of four residents reviewed for care plans. The facility census was 99. Findings include:Review of the medical record for Resident #7 revealed an admission date of 11/15/22 with diagnoses including chronic obstructive pulmonary disease, major depressive disorder, chronic viral hepatitis (liver disease), mild dementia, and type two diabetes.Review of the closed medical record for Resident #13 revealed an admission date of 01/30/24 with diagnoses including cerebral palsy, osteogenesis imperfecta, diabetes mellitus type two, major depressive disorder, need for assistance with personal care, convulsions, and aortic stenosis. Resident #13 discharged from the facility on 02/02/26 to another facility. Review of a nursing note dated 09/27/25 revealed Resident #7 was involved in an incident with Resident #13 in Resident #13's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-11-17 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, interview, and review of facility policy, the facility failed to ensure the resident received adequate supervision including maintaining a hazard free environment to prevent injury to Resident #30. This affected one resident (#30) out of three residents reviewed for accident hazards. The facility census was 101.Review of the medical record for Resident #30 revealed an admission date of 01/04/2010 with diagnoses including type two diabetes mellitus with hyperglycemia and diabetic neuropathy. Review of the minimum data set (MDS) 3.0 quarterly assessment dated [DATE] revealed Resident #30 had intact cognition. Resident #30 required dependent assistance with showers. Review of the physician orders for September 2025 revealed an order for left foot third and fourth toe cleanse with normal saline (NS), apply mupirocin two percent (%) ointment, apply gauze, wrap with kerlix every other day (QOD), every dayshift, every other day for wound care and Doxycycline Hyclate 100 milligram…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-06-05 · tag F0677 — failed to help fully-dependent residents with daily care — pattern
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, interviews and review of the facility shower schedules, the facility failed to provide showers as scheduled to Residents #23, #25, #31, and #53. This affected four (Residents #23, #25, #31, and #53) of seven residents reviewed for showers. The facility census was 99. Findings include: 1. Review of the medical record for Resident #23 revealed an admission date of 07/05/25. Diagnoses included type two diabetes mellitus, acute respiratory failure, and morbid obesity. Review of the quarterly Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #23 had intact cognition. Resident #23 required moderate to extensive assistance for all activities of daily living. Review of the care plan dated 05/27/25 revealed Resident #23 required assistance with activities of daily living secondary to decreased mobility, generalized muscle weakness, and shortness of breath. Interventions included for staff to provide assistance with daily hygiene and showering per facility policy. Review of the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-06-05 · tag F0697 — failed to manage pain — isolated
    Provide safe, appropriate pain management for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, interview and facility policy review, the facility failed to adequately control Resident #38's pain when his as needed pain medication was not administered timely on 05/31/25. This affected one (Resident #38) of three residents reviewed for pain management. The facility census was 99. Findings include: Review of the medical record for Resident #38 revealed an admission date of 05/29/25. Diagnoses included sepsis, fracture of the left pubis, and wedge compression fracture of the third lumbar vertebra. Review of the physician's order dated 05/29/25 revealed an order to administer oxycodone (opioid pain medication) 10 milligrams (mg) by mouth every four hours as needed for pain. Review of the admission assessment dated [DATE] revealed Resident #38 had intact cognition and was aware of person, place, and time. Resident #38 reported he had severe pain. Review of the care plan dated 05/29/25 revealed Resident #38 was at risk for alteration in comfort secondary to bacteremia infection, closed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-06-05 · tag F0805 — failed to prepare food in a form residents can eat — isolated
    Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, interview, review of facility investigation and policy review, the facility failed to ensure Resident #53 received the ordered food texture resulting in her choking and requiring the Heimlich maneuver. This affected one (Resident #53) out of three residents removed for modified food texture and had the potential to affect 18 additional (Residents #5, #13, #20, #26, #30, #43, #47, #48, #55, #56, #71, #76, #78, #82, #86, #95, #100, and #101) identified by the facility as requiring a modified diet texture. The facility census was 99. Findings include: Review of the medical record for Resident #53 revealed an admission date of 08/26/24. Diagnoses included Huntington's disease and dysphagia. Review of the physician's order dated 08/26/24 revealed Resident #53 required regular diet with mechanical soft texture, and thin liquids. Review of the quarterly Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #53 had moderate cognitive impairment. Resident #53 required extensive…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-05-05 · tag F0584 — failed to keep a safe, clean, comfortable home — pattern
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and review of facility policy, the facility failed to maintain a clean and homelike environment. This affected four residents (#13, #35, #74 and #257) of ten residents reviewed for environmental concerns and had the potential to affect all 106 residents residing in the facility. Findings include: Observation on 04/28/25 at 10:27 A.M. of Residents #13 and #35's room revealed a large amount of dirt accumulation on the floor including underneath both beds. There were multiple pieces of paper and plastic, pieces of used medical equipment such as what appears to be an intravenous cap and a used individual serving coffee creamer cup. There was no trash bag in the trash can. Interview at the time of the observation with Housekeeping Surveyor (HS) #3910 verified the findings and indicated being new to the job and having made changes to address some of the issues. Housekeepers were not available after 5:00 P.M., so nursing assistants were supposed to assist with any visible issues until a housekeeper returned the following day but admitted the dirt…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-05-05 · tag F0677 — failed to help fully-dependent residents with daily care — pattern
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record reviews, observations, interviews and facility policy review, the facility failed to ensure residents received showers per resident preference and shower schedule. This affected four residents (#73, #77, #80 and #87) of six residents reviewed for showers. The facility census was 106. Findings include: 1. Review of the medical record for Resident #77 revealed an admission date of 4/11/25 with diagnoses including lumbago with sciatica (low back pain radiating down the leg), difficulty in walking, atrial fibrillation (irregular heartbeat), severe protein-calorie malnutrition, frequent falls and weakness. Review of the Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #77 required substantial/maximal assistance for showers and bathing. Resident #77 was also dependent on staff for all other activities of daily living (ADL) and hygiene needs. Resident #77 was always incontinent. Review of the facility shower schedule revealed Resident #77 was to receive showers twice weekly on Thursday…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-05-05 · tag F0558 — failed to accommodate residents' needs and preferences — isolated
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to maintain a call light and overbed table within Resident #13's reach. This affected one resident (#13) of ten residents reviewed for environmental/call light concerns and had the potential to affect all 106 residents residing in the facility. Findings include: Review of the medical record for Resident #13 revealed an admission date of 03/04/25. Diagnoses included chronic respiratory failure, congestive heart failure, chronic kidney disease, and need for assistance with personal care. Review of the Quarterly Minimum Data Set (MDS) assessment, dated 03/31/25, revealed Resident #13 had moderate cognitive impairment. Review of the care plan revised 09/29/23 revealed Resident #13 required assistance with activities of daily living (ADL) related to decreased mobility, shortness of breath with activity, and altered cognition. Interventions included to encourage Resident #13 to use the call light and ask for assistance when needed. Observation and interview on 04/28/25 at 10:27 A.M. with Resident #13 revealed the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-05-05 · tag F0685 — isolated
    Assist a resident in gaining access to vision and hearing services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, observation, staff and resident interviews, the facility failed to provide prescription eyeglasses for Resident #2 ass ordered by the physician. This affected one resident (#2) of two residents reviewed for vision and hearing. The facility census was 106. Findings include: Review of the medical record revealed Resident #2 was admitted on [DATE] with diagnoses including spina bifida, unspecified paraplegia, need for assistance with personal care, anemia, major depressive disorder, unspecified muscle wasting and atrophy, cognitive communication disorder, and neuromuscular dysfunction. Review of the admission Minimum Data Set (MDS) assessment, dated 12/22/24, revealed Resident #2 required corrective lens. Observation on 04/28/25 at 10:23 A.M. revealed Resident #2 was reading her book with a magnifying glass. Resident #2 does not attend activities; she prefers to read in her room. Resident #2 was care planned for in-room activities. Record review revealed on 02/27/25 at 9:15 A.M. Resident #2…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-05-05 · tag F0688 — failed to keep residents mobile / prevent decline — isolated
    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, observation and interview, the facility failed to apply a palm guard as ordered for Resident #18. This affected one resident (#18) of one resident reviewed for splints. The facility census was 106. Findings include: Review of the medical record revealed Resident #18 was admitted on [DATE] with a diagnosis of hemiplegia and hemiparesis following cerebral infarction affecting the left side, muscle wasting and atrophy. Review of the physician orders of 09/27/24 revealed Resident #18 was ordered a palm guard (a hand splint that prevents palm injuries from severe finger flexion contracture and forms a safe barrier between fingernails and palmar skin) to be worn daily and removed for hand hygiene and skin checks. Review of the comprehensive Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #18 had a Brief Interview for Mental Status (BIMS) score of seven of 15, which indicated severe cognitive impairment. Resident #18 required substantial/maximum assistance or was dependent on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
Show the remaining 30 citations
  • Potential for harm · Dcited before2025-05-05 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, observation, resident and staff interviews, and review of the facility's smoking policy, the facility failed to ensure Resident #3's smoking materials were secured by staff. This affected one resident (#3) of one resident reviewed for smoking. The facility identified ten residents (#3, #23, #72, #46, #87, #90, #83, #12, #53 and #51) as smokers. The facility census was 106. Findings include: Review of medical record revealed Resident #3 was admitted to the facility on [DATE]. Diagnoses included motor neuron disease, osteoarthritis, muscle wasting and atrophy. Review of the quarterly Minimum Data Set (MDS) assessment, dated 03/21/25, revealed Resident #3 had impairments of both upper extremities and was dependent for most activities of daily living (ADLs), except for eating, with which she required set-up or clean up assistance. Further review of the MDS revealed Resident #3 had a Brief Interview for Mental Status (BIMS) score of 15 which indicated she was cognitively intact. Review of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-05-05 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, interview and facility policy review, the facility failed to ensure appropriate infection control practices were followed in the administration of medications through Resident #301's peripherally inserted central catheter (PICC) line. This affected one resident (#301) of one resident observed for intravenous medication administration. The facility census was 106. Findings include: Review of the medical record for Resident #301 revealed an admission date of 04/18/25 with diagnoses of methicillin susceptible staphylococcus aureus infection (MSSA) (a highly resistant bacteria) to left great toe, type two diabetes, and acute and subacute infective endocarditis. Provider orders included contact isolation due to MSSA infection, and Cefazolin Sodium (antibiotic) two milligrams intravenously per PICC twice daily. Observation of intravenous medication administration on 04/28/25 at 8:49 A.M. by Licensed Practice Nurse (LPN) #4150 revealed signage on Resident #301's door identifying contact precautions (wearing gown, gloves, and hand hygiene) to be used…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-03-06 · tag F0921 — failed to keep a safe, functional, sanitary building — pattern
    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and policy review, the facility failed to maintain a sanitary environment for all residents. This affected six Residents (#14, #18, #26, #37, #76 and #86) of 17 residents reviewed for physical environment and had the potential to affect all residents in the facility. The facility census was 106. Findings include: Observation was conducted on 02/24/25 at 9:50 A.M. with the Assistant Director of Nursing (ADON) of the general facility environment including resident rooms and common areas throughout the facility. At the time of the observations, the ADON verified the following identified concerns: • In the main lobby, there was a drinking fountain with a moderate build-up of dust on the top of it. The lobby floor was noted to be only partially clean, as there were were mop swirls noted on the floor that stopped at the floor mats. There was white dust build-up between the floor mats. Footprints were noted within the dust build up. A visitor sign located in the lobby had white dust build-up on the base of the stand. • The main dining room floor was noted to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-03-06 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, interview and policy review, the facility failed to timely notify a family member of a medication change for Resident #108. This affected one resident (#108) of ten residents reviewed for family notification of a change. The facility census was 106. Findings include: Review of the medical record for Resident #108 revealed an admission date of 01/16/25. Significant diagnoses included acute and chronic respiratory failure, dependence on a respirator, chronic obstructive pulmonary disease, Wernicke's encephalopathy and alcohol use with withdrawal and delirium The resident face sheet revealed Resident #108 had a Healthcare Power of Attorney (POA) listing his sister. A second sister was listed as POA should the first not be able to carry out the duties. Both sisters had phone numbers on the resident face sheet. Further review of the medical record revealed Resident #108 had a drug allergy (an immune system overreaction to a substance that is usually harmless to most people) to Depakote (a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-03-06 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, interviews and policy review, the facility failed to collaborate with pharmacy services to ensure a medication listed as a drug allergy was not dispensed and administered to Resident #108 until determined to be safe for Resident #108 to receive the medication. This affected one resident (Resident #108) of ten residents who were reviewed for medication administration. The facility census was 106. Findings include: Review of the medical record for Resident #108 revealed an admission date of 01/16/25 with diagnoses including acute and chronic respiratory failure, dependence on a respirator, chronic obstructive pulmonary disease, Wernicke's encephalopathy, and alcohol use with withdrawal and delirium. The medical record indicated Resident #108 had a drug allergy (an immune system overreaction to a substance that is usually harmless to most people) to Depakote (a medication used for mood stabilization). Review of the records from a hospital emergency room visit prior to admission to the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-01-28 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — pattern
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record review, review of photographs provided by Resident #27's fiancée/power of attorney (POA) and facility policy review revealed the facility failed to provide timely incontinence care. This affected four residents (#1, #27, #54, and #57) out of seven residents reviewed for incontinence care and had the potential to affect 76 residents (#1, #2, #3, #4, #5, #7, #8, #9, #12, #13, #15, #16, #17, #18, #20, #21, #22, #23, #24, #26, #27, #29, #30, #31, #32, #33, #35, #36, #37, #38, #39, #40, #42, #43, #45, #48, #50, #51, #52, #53, #54, #55, #56, #57, #59, #60, #62, #63, #66, #67, #68, #69, #70, #71, #72, #74, #75, #76, #78, #81, #82, #83, #84, #85, #87, #91, #94, #86, #97, #99, #100, #101, #102, #103, #107, and #108) identified by the facility that required assistance with incontinence care. The facility census was 106. Findings include: 1. Review of the medical record for Resident #54 revealed an admission date of 12/11/24 with diagnoses including diabetes, heart failure, morbid…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-01-28 · tag F0725 — failed to have enough nursing staff — pattern
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record review, facility assessment, review of photographs provided by Resident #27's fiancée/power of attorney (POA) and facility policy review, the facility failed to have adequate staffing to meet the needs of the residents. This affected four residents (#1, #54, #57, and #107) out of four residents reviewed on the 200 assignment (rooms 211 to 229) and one resident (#29) out of two residents reviewed for staffing in regard to prevention of pressure ulcers. The facility census was 106. Findings include: 1. Review of the medical record for Resident #27 revealed an admission date of 12/04/24 with diagnoses including anoxic brain damage, chronic respiratory failure, quadriplegia, and persistent vegetative state. Review of the care plan dated 12/05/24 revealed Resident #27 was dependent on staff with activities of daily living (ADL) due to anoxic brain damage, persistent vegetative state quadriplegia. Interventions included turning and repositioning every two hours, staff to provide…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-01-28 · tag F0760 — failed to prevent significant medication errors — pattern
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview, record review, and facility policy review, the facility failed to administer medications as ordered by the prescriber. This affected three residents (#1, #27 and #86) out of three residents reviewed for medication administration and had the potential to affect all 106 residents residing in the facility. Findings include: 1. Review of the medical record for Resident #1 revealed an admission date of 11/18/24 with diagnoses including anoxic brain damage, chronic respiratory failure, encephalopathy, epilepsy, tracheostomy status, gastrostomy status, persistent vegetative state and multiple sclerosis. Review of Resident #1's medication administration record (MAR) from January 2025 indicated an order dated 11/08/24 for valproic acid 250 milligrams (mg) per five milliliters (ml), give ten ml enterally four times daily for seizures at early (6:00 A.M. to 10:00 A.M.), noon (11:00 A.M. to 2:00 P.M.), PM (3:00 P.M. to 7:00 P.M.) and HS (8:00 P.M. to 12:00 A.M.). Review of Resident #1's MAR from January 2024 and medication administration audit report (MAAR) from 01/13/25 to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-01-28 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview, record review, and facility policy review, the facility failed to treat Resident #86 with dignity and respect. This affected one resident (#86) and had the potential to affect all 106 residents who resided in the facility. Findings include: Review of the medical record for Resident #86 revealed an admission date of 01/14/25. Diagnoses included chronic obstructive pulmonary disease, diabetes mellitus type two with neuropathy, chronic respiratory failure, tracheostomy status, disturbances of salivary secretion, gastrostomy status, essential primary hypertension and depression. Interview on 01/21/25 at 8:05 A.M. with Resident #86 complained about a recent confrontation with Licensed Practical Nurse (LPN) #287 who when questioned about her medication schedule, responded rudely and thereafter retaliated by ignoring Resident #86, giving all other residents medications first before administering hers, making them late. Resident #86 detailed the nurse's rudeness, indicating LPN #287 angrily went to the room door then shouted back at Resident #86 of knowing how to read a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-01-28 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, interview and facility policy review, the facility failed to ensure Resident #27's medical records were accurate and did not contain false information. This affected one resident (#27) out of 12 medical records reviewed for accuracy of medical record. The facility census was 106. Findings include: Review of the medical record for Resident #27 revealed an admission date of 12/04/24 with diagnoses including anoxic brain damage, chronic respiratory failure, quadriplegia, and persistent vegetative state. Review of the admission Minimum Data Set (MDS) 3.0 assessment dated [DATE] revealed Resident #27 had impaired cognition. He was dependent on staff for all activities of daily living (ADL) including rolling left and right, toileting hygiene, personal hygiene, transfers, and showers. He was always incontinent with bowel and bladder. He was at risk for developing pressure ulcers but had no unhealed pressure ulcers on admission. Review of the Skin Grid Pressure 3.0-V2 dated 12/19/24 and completed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-01-28 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, record review, review of video recordings provided by Resident #27's fiancée/power of attorney (POA), review of center for Medicare and Medicaid Services (CMS) and Health and Human Services (HHS) memorandum QSO-24-08-NH and facility policy review, the facility did not ensure proper infection control measures were followed including during wound care and donning enhanced barriers precautions (EBP) during care for Resident #27. This affected one resident (#27) out of three residents reviewed for wound care and EBP. This had the potential to affect seven additional residents identified by the facility with wounds (#22, #62, #70, #80, #88, #102, and #109) and 27 residents (#1, #5, #9, #10, #16, #18, #20, #23, #39, #42, #48, #52, #53, #67, #69, #78, #80, #81, #84, #86, #87, #93, #97, #100, #101, #102, and #107) identified by the facility on EBP. The facility census was 106. Findings include: Review of the medical record for Resident #27 revealed an admission date of 12/04/24 with diagnoses including anoxic brain damage, chronic respiratory failure,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-10-03 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to provide pre-procedure preparation for Resident #49 resulting in a delay in a procedure. This affected one resident (#49) of six residents reviewed for appointments. The facility census was 102. Findings include: Review of the medical record for Resident #49 revealed an admission date of 02/29/24 with diagnoses including hemiplegia and hemiparesis following a cerebral infarction affecting the right dominant side, diabetes mellitus type two, gastroenteritis and colitis, obstructive and reflux uropathy, and unspecified aphasia. Review of the quarterly Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #49 had a severe cognitive deficit. Review of the September 2024 physician's orders included a virtual colonoscopy on 11/06/24 at 9:30 A.M. The order was dated 09/30/24. The virtual colonoscopy had an original schedule date of 09/27/24. Review of progress notes revealed Resident #49 was scheduled for a virtual colonoscopy on 09/27/24 at 9:00…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2024-08-15 · tag F0725 — failed to have enough nursing staff — widespread
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review, resident representative interview, resident interview, staff interview, observation, review of the facility assessment, and review of the facility policy, the facility failed to maintain sufficient levels of nursing staff services to provide activities of daily living (ADL) assistance to residents according to their plan of care. This affected six (Residents #2, #24, #54, #61, #62, and #70) and had the potential to affect all 108 residents residing in the facility. Findings include: 1. Review of the medical record for Resident #2 revealed an admission date of 01/20/23 with diagnoses including epilepsy, schizoaffective disorder, chronic obstructive pulmonary disorder, asthma, morbid obesity, generalized anxiety disorder, and hypertension. Review of the Minimum Data Set (MDS) assessment for Resident #2 dated 06/08/24 revealed the resident had intact cognition and required supervision or touching assistance with showers. Review of the care plan for Resident #2 revealed the resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-08-15 · tag F0677 — failed to help fully-dependent residents with daily care — pattern
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, shower schedule review, interview and policy review, the facility failed to ensure residents, who were dependent and/or required staff assistance for activities of daily living care, received timely and adequate assistance with showers and/or incontinence care, per the residents' plan of care and/or resident preference. This affected eight residents (#2, #24, #54, #61, #62, #70, #72, and #111) of 16 residents reviewed for showers. The facility census was 108. Finding includes: 1. Review of the medical record for Resident #2 revealed an admission date of 01/20/23. Diagnosis included epilepsy, schizoaffective disorder, bipolar type, chronic obstructive pulmonary disorder, asthma, morbid obesity, generalized anxiety disorder, hypertension, and muscle wasting and atrophy. Review of Resident #2's quarterly Minimum Data Set (MDS) dated [DATE] revealed the resident had intact cognition, she was independent with eating, oral hygiene, dressing, personal hygiene, and bed mobility.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-08-15 · tag F0558 — failed to accommodate residents' needs and preferences — isolated
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to ensure Resident #61 and Resident #70 had call lights in reach at all times for reasonable accomodation of needs. This affected two residents (Resident #61, and #70) of five residents reviewed for resident right to reasonable accomodation of needs. The facility census was 108. Finding includes: 1. Review of the medical record for Resident #61 revealed an admission date of 06/08/24. Diagnoses included unspecified fracture of first lumbar vertebra, hepatic encephalopathy, multiple rib fractures right and left side, esophageal varices without bleeding, type two diabetes mellitus, cognitive communication deficit, mild protein-calories malnutrition, difficulty in walking, muscle weakness, need for assistance with personal care, and muscle wasting with atrophy. Review of Resident #61's Minimum Data Set (MDS) 3.0 assessment dated [DATE] revealed the resident had impaired cognition. She required setup or cleanup assistance with eating. She required…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-08-15 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on closed record review and interview, the facility failed to ensure Resident #111, who had an indwelling urinary (Foley) catheter was provided care (including the administration of an antibiotic) as directed by the resident's urologist for a diagnosis of benign prostatic hyperplasia with lower urinary tract infection. This affected one resident (#111) of 16 sampled residents. Findings include: Review of Resident #111's closed medical record revealed an initial admission date of 05/25/24 with a hospital stay from 06/01/24 to 06/05/24 and then a final discharge to the hospital on [DATE]. Resident #111 had diagnoses including fracture of first lumbar vertebrae, non-displaced fracture or right index finger, left sided rib fracture, syncope and collapse, type II diabetes mellitus, laceration to right hand, muscle wasting and atrophy, repeated falls, benign prostatic hyperplasia with lower urinary tract infection, hypertension, pulmonary nodule, and thyroid nodule. Record review revealed the resident was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-08-15 · tag F0759 — failed to keep medication error rate low — isolated
    Ensure medication error rates are not 5 percent or greater.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, staff interview, and facility policy review the facility failed to maintain a medication administration error rate of less than five percent (%). The facility medication error rate was calculated to be 6.06% and included two errors of 33 opportunities. This affected one resident (#107) of three residents observed during the medication administration. The facility census was 108. Findings include: Review of the medical record for Resident #107 revealed an admission date of 08/11/23 with diagnosis including type II diabetes mellitus (DM), heart failure, hypertension, and long term use of insulin. Review of Resident #107's physician orders dated August 2024 revealed the resident was to receive Carvedilol (Coreg) 12.5 milligrams (mg) by mouth twice a day for heart failure with an order to hold the medication if the resident's systolic blood pressure (SBP) was less than 110 millimeters of Mercury (mmHg). The resident also had an order to receive insulin, Toujeo SoloStar…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-07-08 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, interview, and facility policy review the facility failed to ensure pain medication was ordered and was timely available for administration for Resident #26. This affected one resident (#26) of three residents reviewed for medication administration. The facility census was 105. Findings include: Review of the medical record for Resident # 26 revealed an admission date of 06/13/24 with diagnoses including malignant neoplasm of the pelvic bones, sacrum, coccyx, scapula, skull, and face (bone cancer), chronic obstructive pulmonary disease, prediabetes, hypertension, and the presence of atherosclerotic heart disease of the coronary artery with the presence of aortocoronary bypass graft (bypass due to the narrowing of arteries that supply blood to the heart muscle). Review of the admission Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #26 was cognitively intact. Review of the physician order dated 06/13/24 revealed an order for the administration of Morphine 30 milligrams…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-08-18 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, record review, and facility policy review the facility failed to ensure timely and appropriate care of non-pressure skin conditions. This affected one resident (Resident #35) of two residents reviewed for non-pressure skin areas. The facility census was 107. Findings include: Review of Resident #35's medical record revealed an admission date of 04/13/12 and diagnoses including chronic kidney disease stage three, non-pressure chronic ulcer of right calf, type two diabetes, anemia, chronic venous hypertension with ulcer of right extremity, adjustment disorder with mixed anxiety and depressed mood, lymphedema, and morbid obesity. Review of the quarterly Minimum Data Set (MDS) 3.0 assessment dated [DATE] revealed Resident #35 was cognitively intact, did not reject care and required the extensive assistance of two staff for bed mobility. Resident #35 required substantial/maximal assistance to roll left and right. Resident #35 did not have any pressure ulcers but had one venous/arterial ulcer.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-08-18 · tag F0693 — failed to provide proper feeding-tube care — isolated
    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure tube feedings were labeled and dated per standard of nursing practice. This affected two residents (Resident's #36 and #73) of five reviewed for tube feeding. The facility census was 107. Findings include: 1. Review of the medical record for Resident #36 revealed an admission date of 06/03/21. Diagnoses included hydrocephalus, chronic or unspecified gastric ulcer with hemorrhage, acquired absence of parts of the digestive tract, and gastrostomy status. Review of the quarterly Minimum Data Set (MDS) 3.0 assessment dated [DATE] revealed Resident #36 had impaired cognition. The assessment indicated the resident required a feeding tube. Review of the physician's orders for August 2022 revealed Resident #36 had an order dated 07/11/22 for enteral feed every shift at 70 milliliters an hour for twenty-two hours. The enteral feed was to be off from noon to 2:00 P.M. daily. Observation on 08/15/22 at 11:32 A.M. of Resident #36 revealed the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2019-08-28 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review and interview, the facility failed to implement/maintain proper infection control practices related to urinary catheter care for Resident #30, related to care of an intravenous site for Resident #5 and related to meal delivery for Resident #9 and #19. This affected one of one resident reviewed for urinary catheters, one of resident reviewed for intravenous site care and two of three residents observed receiving meal trays on the 100 hall. Findings include: 1. Review of the medical record for Resident #30 revealed a admission date of 03/06/19 with diagnoses including obstructed bladder and use of a suprapubic urinary catheter, a flexible tune inserted into the bladder through the lower abdominal wall. The Minimum Data Set 3.0 assessment dated [DATE] revealed Resident #30 had impaired cognition, required extensive assistance from staff for toileting and had an indwelling urinary catheter. The care plan date 07/02/19 revealed care plans in place related to Resident #30's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2019-08-28 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure respect and dignity was maintained for Residents #109 and #268. This affected two residents out of two residents reviewed for dignity. The facility census was 109. Findings include: 1. Review of the medical record for Resident #109 revealed the resident was admitted on [DATE] with diagnoses including dementia, urinary incontinence and chronic kidney disease. The annual Minimum Data Set (MDS) 3.0 assessment dated [DATE] revealed Resident #109 had impaired cognition and required extensive assistance from staff for bed mobility, transfers and eating. Observation of lunch on 08/25/19 at 12:15 P.M. in the main dining room revealed State Tested Nursing Assistants (STNAs) #86 and #96 reposition Resident #109 in front of multiple other residents. Resident #109 was in a Broda chair, a specialized wheelchair that allows for multiple positions with a tilt-in-space design and increased cushioning. STNA #86 and #96 positioned the Broda chair to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2019-08-28 · tag F0558 — failed to accommodate residents' needs and preferences — isolated
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review and interview, the facility failed to ensure call lights were in reach for Residents #63 and #89. This affected two of 109 residents observed at the facility during the initial screening portion of the survey. Findings include: 1. Review of Resident #63's medical record revealed an admission date of 07/12/18 and a readmission date of 05/29/19 with diagnoses including blindness in the right eye, low vision in the left eye, low blood sugar, diabetes mellitus, adjustment disorder with anxiety and major depressive disorder. Resident # 63's comprehensive Minimum Data Set (MDS) 3.0 assessment dated [DATE] revealed the resident was moderately cognitively impaired and required extensive assistance with two staff for most activities of daily living. Review of the care plan dated 07/12/18 revealed interventions including staff to ensure her call light was kept within reach when she was in her room. Interview on 08/25/19 at 2:29 P.M., during the initial screening with Resident #63…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2019-08-28 · tag F0584 — failed to keep a safe, clean, comfortable home — isolated
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observation and interview the facility failed to maintain the environment in a clean and sanitary manner. This affected three residents (Residents #6, #7, and #268) of 109 residents in the facility. Findings include: Observations during the initial tour of the facility and screening of all residents on 08/25/19 from 8:17 A.M. to 11:37 A.M. revealed the following concerns: In Resident #6's room, there were used, dirty gloves rolled up in a ball laying on the floor. Registered Nurse (RN) #58 verified this concern on 08/25/19 at 10:30 A.M. There was a bed pan turned upside down on the floor in Resident #7's room. This was verified by Social Worker #55 on 08/25/19 at 10:21 A.M. In Resident #268's room at 9:57 A.M., RN #58 verified there were cracker wrappers and napkins on the floor, the bed side tray table was sticky and had dried spills on it, and dirty dishes were sitting on the night stand next to a urinal that was one third full of urine.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2019-08-28 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure the Minimum Data Set (MDS) assessment was coded accurately for falls with injury for Residents #39. This affected one of 28 residents reviewed for assessments. Findings include: Review of Resident #39's medical record revealed she was admitted to the facility on [DATE]. Diagnoses for Resident #39 included dementia, osteoporosis, and hemiplegia/hemiparesis (muscle weakness or partial paralysis) of her right side following a cerebral infarct (stroke). Review of the nursing progress note dated 07/26/19 revealed Resident #39 was found on the floor next to her bed and her right leg was bent at an odd angle. Resident #39 was examined and found to have fractured her right tibia and right fibula (bones in the lower leg) related to the fall. Review of the Fall Incident Log between 07/26/19 and 08/26/19 revealed Resident #39 fell on [DATE]. Review of the minimum data set (MDS) 3.0 Significant Change Assessment, dated 08/12/19, indicated Resident #39 had…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2019-08-28 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to develop an individualized and person-centered care plan for Resident #36 related to pain control and Resident #113 related to activities. This affected two of 28 residents reviewed for comprehensive care plans. Findings include: 1. Review of Resident #36's medical revealed an admission date 03/14/19. Diagnoses included muscle weakness, gout, and rheumatoid arthritis. The quarterly Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #36 had slightly impaired cognition, received pain medication as needed, and received an opioid pain reliever for five days in the seven day review period. Review of the June 2019 Medication Administration Record (MAR) revealed Resident #36 had an order for tramadol, 50 milligram tablet (opioid pain medication), to be given every six hours as needed for pain. Resident #36 had received it for five day in June 2019. Review of Resident #36's current care plan, last revised on 07/26/19, revealed no care plan to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2019-08-28 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to notify/invite Resident #41's representative for care conferences and failed to document care conferences in the clinical record and failed to revise and update the care plan for Resident #30. This affected two of 28 residents reviewed for care planning. Findings include: 1. Review of the medical record for Resident #30 revealed a admission date of 03/06/19 with diagnoses including obstructed bladder, Methicillin Resistant Staphylococcus Aureus (MRSA) infections, enlarged prostate and psychotic disorder. The Minimum Data Set MDS 3.0 dated 6/12/19 revealed the resident had impaired cognition, required extensive assistance for toileting, had a indwelling urinary catheter and was incontinent of bowel. The final laboratory results dated [DATE] from a urinalysis revealed Resident #30 had Extended Spectrum Beta-Lactamase (ESBL) infection in his urine. This is a bacteria that produces an enzyme, ESBL, which makes it resistant to antibiotic treatment. The…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2019-08-28 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure oral care was completed for Resident #88, who received nothing to eat or drink by mouth. This affected one resident of one resident reviewed for oral care. Findings include: Resident #88 was admitted on [DATE] and readmitted on [DATE] with diagnoses including dysphagia (difficulty swallowing), sepsis, chronic kidney disease, anxiety disorder and cerebral infarction (stroke). The care plan for Resident #88 dated 10/08/18 revealed oral care should be provided as needed. Resident #88's comprehensive Minimum Data Set (MDS) 3.0 assessment dated [DATE] revealed he required extensive assistance with one staff person for personal hygiene. Observation of Resident #88 on 08/15/19 at 1:23 P.M. revealed him laying in bed and he began pointing to his mouth. The surveyor leaned closer to hear Resident #88 and his breath smelled very bad. State Tested Nurse Aid (STNA) #88 was in the room at that time and verified Resident #88's breath smelled bad…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2019-08-28 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review and interview the facility failed to provide tracheostomy care to Resident #41 following appropriate infection control practices. This affected one of one resident reviewed for tracheostomy care. Findings include: Review of Resident #41's medical record revealed an admission date of 01/02/19. Diagnoses included heart failure, tracheostomy (an opening with a tube inserted into the neck and windpipe for breathing), use of oxygen, and dementia without behavioral disturbance. The quarterly Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #41 had an impaired cognition. Resident #41 also required limited assistance of one staff for bed mobility, transfers and toilet use. Resident #41 also required staff provide tracheostomy care. Observation on 08/27/19 at 10:31 A.M. with Respiratory Therapist (RT) #52 revealed RT #52 used hand sanitizer and put on gloves that were in Resident #41's room. Then RT #52 removed various personal items from the resident's bedside tray…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • No harm found · C2024-08-15 · tag F0732 — widespread
    Post nurse staffing information every day.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review and interview the facility failed to ensure posted staffing information was updated daily as required. This had the potential to affect all 108 residents residing in the facility. Findings include: On 08/05/24 at 4:45 A.M. the facility posted staffing information was observed. Review of the posted form revealed it was dated 08/01/24 and did not appear to have been updated daily with the facility staffing information on 08/02/24, 08/03/24, 08/04/24 or 08/05/24. On 08/05/24 at 5:00 A.M. interview with the Director of Nursing (DON) confirmed the current posted facility staffing information was dated from 08/01/24 and had not been updated since that date. The DON revealed it was the scheduler's responsibility to ensure staffing was posted/updated daily as required. On 08/12/24 at 4:35 P.M. interview with Scheduler #813 verified she was the staff person responsible for updating the facility daily posted information. Scheduler #813 revealed if she was off work, it was the DON's responsibility to post the information daily. Scheduler #813 revealed she…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

No federal fines in the current CMS record. 1 Medicare payment denial on record.

  • Medicare payment denial — starting 2025-02-22 for 13 days

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Part of a chain

This home belongs to CONTINUING HEALTHCARE SOLUTIONS — 12 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 3 of 52.1+0.9 vs chain
Health inspection 3 of 51.8+1.2 vs chain
Staffing 1 of 51.8-0.8 vs chain
Quality measures 5 of 54.3+0.7 vs chain
The other 11 homes this chain runs (chain average 2.1★, per CMS)

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleSince
BUNNER, MICHAELIndividualCORPORATE DIRECTORsince 01/01/2016
MALLETT, CHRISTOPHERIndividualCORPORATE DIRECTORsince 01/01/2016
PARSONS, BENJAMINIndividualCORPORATE DIRECTORsince 01/01/2016
SPRENGER, MARKIndividualCORPORATE DIRECTORsince 01/01/2016
SPRENGER, TIMOTHYIndividualCORPORATE DIRECTORsince 01/01/2016
HUGHEY, TRACYIndividualCORPORATE OFFICER; ADP OF THE SNFsince 01/01/2026
KAUFFMAN, KEVINIndividualCORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 08/01/2024

CMS files one row per role, so the 10 rows in the source record cover these 7 parties — each is shown once here with every role it holds. Nothing is omitted. The source lists no ownership percentage for any of them — PECOS records a share only for equity interests, not for board or management roles.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$12.1M
Net patient revenuemost recent cost report
+2.0%
Operating marginrevenue minus expenses
$578K
Related-party expense5% of expenses
Who pays — share of resident-days
Medicaid 22%Medicare 7%Other / private 71%

This home reported $578K paid to related parties (affiliated landlords or management companies) in its most recent cost report.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$313per resident / day
operating cost
$9,505per month
≈ monthly operating cost
$319per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in OH

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Ohio Medicaid page.

Typical monthly cost in Ohio
$9,186/mo
Nursing home (semi-private)
$10,389/mo
Nursing home (private)
$6,103/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 365672. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-05-05, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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