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Sienna Skilled Nursing & Rehabilitation

250 Cadiz Road, Wintersville, OH 43953 · For profit - Corporation · 88 certified beds · (740) 264-5245 Medicare & Medicaid certified

Call the home — (740) 264-5245 Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Resident-funds citations (F0569, F0570)1 actual-harm citation
Insights

The public record raises real questions here. Weigh the concerns below carefully.

In its favor
  • no federal fines or payment denials on record
Worth asking about
  • it has citations for mishandling residents’ money or property (F0569, F0570)
  • it has 1 actual-harm citation
  • a high number of inspection citations overall (40) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • its facility-reported quality-measure score sits well above its independent inspection score
  • its independent health-inspection rating is low (1/5)
  • its payroll-based staffing rating is low (1/5)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

1/5
CMS overall
1 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 1 of 5
StaffingFrom payroll records (PBJ) 1 of 5
Quality measuresSelf-reported by the facility 4 of 5

Worth a closer look. This home's quality-measure rating runs 3 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Hospital
★★ 2/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
864 Main St · (740) 282-5000 · Call to confirm hours
Pharmacy
200 Luray Dr · (740) 314-5321 · Call to confirm hours
Grocery
Kroger0.2 mi
858 Main St · (740) 264-3248 · Call to confirm hours
Park
162 Walnut St · Typically dawn to dusk
Place of worship

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 4 of 5
Long-stay residentspeople who live here 5 of 5
Short-stay residentsrehab / post-hospital 1 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating fell from 2 to 1 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating1★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased3.0%5.3%15.4%better than state — see note marked double-dagger below the table
Long-stay residents who lose too much weight12.1%6.2%5.4%worse
Long-stay residents with a catheter left in their bladder0.0%0.2%0.9%better than state — see note marked double-dagger below the table
Long-stay residents with a urinary tract infection0.0%0.4%2.0%better than state — see note marked double-dagger below the table
Long-stay residents with depressive symptoms2.1%30.1%6.5%better than state — see note marked double-dagger below the table
Long-stay residents who were physically restrained0.0%0.1%0.1%better
Long-stay residents with falls causing major injury2.8%3.2%3.3%better
Long-stay residents whose ability to walk worsened2.9%6.1%16.1%better than state — see note marked double-dagger below the table
Long-stay residents on antianxiety or hypnotic medication25.1%25.5%18.9%worse
Long-stay residents given the seasonal flu vaccine100.0%94.5%95.3%typical
Long-stay residents with pressure ulcers4.1%3.4%4.7%better
Long-stay residents with worsening bladder/bowel control25.0%21.4%21.2%worse
Long-stay residents who got an antipsychotic medication — see the note below the table11.2%8.8%17.1%better
Short-stay residents who newly got an antipsychotic medication1.1%1.2%1.4%better
Short-stay residents given the seasonal flu vaccine99.3%75.6%79.4%better
Short-stay residents rehospitalized after admission34.1%24.9%22.6%worse
Short-stay residents with an outpatient ER visit27.2%12.9%12.0%worse
Long-stay hospitalizations per 1,000 resident days0.901.731.67better
Long-stay outpatient ER visits per 1,000 resident days1.841.801.80typical

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

53.6% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 112 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

53.6%U.S. median 51.5%
Got home and stayed home
13.9%U.S. median 10.7%
Went back to hospital
47.8%U.S. median 56.6%
Met the expected recovery
0.35U.S. median 0.31
Therapy hours / resident / day
0.16hours / resident / day
Physical therapy
0.13hours / resident / day
Occupational therapy
0.06hours / resident / day
Speech therapy

Met the expected recovery: 47.8% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 67 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.35 therapist hours per resident per day in 2026Q1 — more than 58% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 31% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF53.6%CMS range 43.9–60.951.5%Oct 2022–Sep 2024no different from U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF13.9%CMS range 10.6–17.310.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge47.8%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge46.3%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge40.3%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified100.0%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting100.0%100.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge100.0%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.0%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened2.8%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization7.5%CMS range 4.9–12.67.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs1.081.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.60
RN hours/ resident / day
0.66
LPN hours/ resident / day
1.53
Aide hours/ resident / day
2.79
Total nurse hours/ resident / day
0.42
RN hoursweekends
52.7%
Total nursing turnover
58.3%
RN turnover

How full it usually is: this home is certified for 88 beds and averages 81.5 residents a day — about 93% occupied, or roughly 6 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 2.79 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.60 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 1.53 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 2.50 hrs/resident/day on weekends vs 2.91 on weekdays — 14% thinner on weekends. RN hours go from 0.68 to 0.42 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 53% is about the same as the national median of 45%. 1 administrator has left in the past year.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

13
deficiencies at the latest standard inspection (2025-08-11)
8
at the previous standard inspection (2023-11-30)

Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

40 citations, most serious first. The 11 most serious are shown; the remaining 29 are one tap away and print in full.

  • Actual harm · Gcited before2025-04-28 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, medical record review, interview, and policy review the facility failed to ensure urinary catheter care was provided and failed to assess the resident's urinary status and condition when the resident experienced no urinary output for two days and minimal output the third day resulting in transfer to the hospital for treatment of a clogged urinary catheter. This affected three residents (#14, #66, and #80) of three residents reviewed for urinary catheters. Actual Harm occurred on 02/12/25 when the facility failed to provide timely and necessary indwelling urinary catheter care to Resident #80 resulting in increased pain and the resident being transferred to the hosptial. Hospital care included replacing the urinary catheter, treatment with continuous bladder irrigation, and pain management due to the facility failure to properly and timely irrigate the urinary catheter, accurately assess the resident's condition, and monitor urinary output. Findings Include: 1. Closed medical record review…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2026-02-09 · tag F0804 — failed to serve food at safe, palatable temperature — widespread
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on temperature logs, policy and interview, the facility failed to consistently monitor food and drink serving temperatures. This affected all but one Resident #15 who did not receive nutrition from the kitchen. The census was 80.Findings include: Tour of the kitchen was on 2/5/26 at 8:19 A.M. Review of the food temperature log revealed the following:On 01/23/26 there were no coffee temperatures recorded for the dinner meal.On 01/28/26 there were no food or drink temperatures recorded for dinner.On 01/29/26 there were no food or drink temperatures documented for breakfast or lunch.On 01/30/26 there were no food or drink temperatures documented for the whole day.On 01/31/26 there were no food or drink temperatures for the dinner meal recorded.On 02/01/26 there were no food or drink temperatures recorded for the dinner meal. On 02/02/26, 02/03/26 and 02/04/26 there were no food or drink temperatures logged for the dinner meal. Interview 02/05/25 at 8:45 A.M. interview with Dietary Manager #153 verified there were days the food and drink temperatures were not recorded. Interview…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2026-02-09 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and policy review, the facility failed to ensure medications were stored to prevent access by unauthorized persons. This had the potential to affect 23 (Residents #3, #16, #19, #23, #24, #26, #27, #28, #31, #33, #35, #39, #47, #49, #50, #51, #54, #64, #65, #67, #71, #72, and #73) residents who the facility identified as cognitively impaired and independently mobile. The census was 80.Findings include: During the tour on 02/05/26 at 7:52 A.M., Registered Nurse (RN) #140 was observed walking away from her medication cart and entering a room down the hall out of sight of the cart. The medication cart was left unlocked.On 02/05/26 at 7:54 A.M., RN #140 returned to the medication cart and verified she had left the medication cart unlocked and unattended.The facility identified Residents #3, #16, #19, #23, #24, #26, #27, #28, #31, #33, #35, #39, #47, #49, #50, #51, #54, #64, #65, #67, #71, #72, and #73 as being cognitively impaired and independently mobile.Review of the facility ' s Storage of Medication policy, dated January 2025, revealed in order to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-02-09 · tag F0573 — isolated
    Let each resident or the resident's legal representative access or purchase copies of all the resident's records.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on closed medical record request, medical request fee schedule and interview, the facility failed to ensure ease of access in obtaining medical records. This affected one (Resident #83) of three residents reviewed for medical record request. The facility census was 82.Findings include: Review of Resident #83's closed medical record revealed an admission date of 07/14/25 with diagnoses including peripheral vascular disease, hypertensive heart disease without heart failure, encephalopathy, difficulty walking, dysphagia (difficulty swallowing), atherosclerotic heart disease, kidney disease, alcohol abuse and chronic peripheral disease. The resident was discharged from the facility on 08/27/25.Review of the 08/04/25 admission Minimum Data Set Assessment revealed the resident was severely impaired for daily decision making and utilized a wheelchair and front wheeled walker for mobilityReview of a Medical Records Release Authorization Form dated 09/12/25 included a request for physical and occupational therapy reports. The reports were to be released to the resident's family and the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-02-09 · tag F0655 — isolated
    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, medical record review, interview and policy review the facility failed to provide a summary of baseline care plans to residents and/or responsible parties. This affected two (Residents #13 and #44) of three residents reviewed for care planning.Findings include: 1. During an interview on 02/05/26 at 11:35 A.M., Resident #13 ' s power of attorney (POA) stated he did not recall anybody discussing Resident #13 ' s medications with him as part of the care conference/review of the plan of care when Resident #13 was admitted . The POA indicated he did not recall being offered or given a copy of the summary of the baseline care plan. Review of Resident #13 ' s medical record revealed diagnoses included Alzheimer ' s disease and dementia. Review of Resident #13 ' s admission assessment dated [DATE] indicated Resident #13 was confused and was oriented to person only. Review of Resident #13 ' s Multidisciplinary Care Conference form dated 12/24/25, staff documented the Social Service Designee (SSD)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-02-09 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review and interview, the facility failed to ensure physician ordered interventions were implemented for the treatment of edema. This affected one (Resident #44) of three residents reviewed for skin impairment. The census was 80.Findings include: Review of Resident #44's medical record revealed a 10/22/26 admission with diagnoses including chronic obstructive pulmonary disease, hypertensive heart disease, weakness, type 2 diabetes, heart failure, and arthritis.Review of the 01/28/26 Quarterly Minimum Data Set Assessment revealed the resident was independent for daily decision making, no upper or lower extremity impairment, dependent for shower, substantial/maximum assist for upper body dressing and lower body dressing, personal hygiene, rolling, sitting on side of bed, and chair and toilet transfer. Review of the 12/09/25 weekly skin check included resident bilateral legs cracking and seeping clear liquid.Review of the 12/10/25 Health Status Note included resident ' s bilateral lower extremities noted to be edematous and hard with scant clear drainage.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-02-09 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review and interview, the facility failed to maintain an accurate medical record. This affected one (Resident #44) of eight records reviewed. The census was 80.Findings include: Review of Resident #44's medical record revealed a 10/22/26 admission with diagnoses including chronic obstructive pulmonary disease, hypertensive heart disease, weakness, type 2 diabetes, heart failure, and arthritis.Review of the 01/28/26 Quarterly Minimum Data Set Assessment revealed the resident was independent for daily decision making, no upper or lower extremity impairment, dependent for shower, substantial/maximum assist for upper body dressing and lower body dressing, personal hygiene, rolling, sitting on side of bed, and chair and toilet transfer. Review of the 12/09/25 weekly skin check included resident bilateral legs cracking and seeping clear liquid.Review of the 12/10/25 Health Status Note included resident ' s bilateral lower extremities noted to be edematous and hard with scant clear drainage. Review of Physician orders included compression stockings on in the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-11-17 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review, observation, interviews, review of the National Pressure Injury Advisory Panel (NPIAP) guidelines and facility policy review, the facility failed to ensure comprehensive and accurate pressure ulcer assessments. The facility also failed to ensure treatments were implemented timely and pressure-relieving interventions were implemented per the care plan. This affected one (Resident #7) of three residents reviewed for pressure ulcers. The facility census was 75. Findings include:Review of the medical record revealed Resident #7 was admitted to the facility on [DATE] and re-admitted on [DATE] with diagnoses including right femur fracture, chronic kidney disease, anemia, diabetes, protein-calorie malnutrition, dementia, heart disease, venous insufficiency, and pressure ulcer. Review of Resident #7's consents revealed on 08/15/25 the resident signed consent to be seen by the wound nurse. Review of Resident #7's impaired skin integrity/pressure ulcer plan of care related to diabetes,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2025-08-11 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, staff interview and facility policy review the facility failed to store food in a sanitary manner. This had the potential to affect all 79 residents residing in the facility, as the facility identified zero residents with an order for nothing by mouth (NPO). The facility's census was 79. Findings Include: During the initial kitchen tour conducted on 08/04/25 from 8:30 A.M. to 8:50 A.M. observations revealed in the dry food/canned food storage three cans of 66.5 ounces (oz) of tuna each were dented along the seal and stored in the main storage area for resident foods to be used for meal preparation. In the walk-in freezer there was an opened box of beef patties with the plastic storage bag opened exposing approximately 20 frozen beef patties to the cardboard box and the freezer air. In the walk-in cooler there was an opened box of bacon with the plastic bag cut opened exposing the bacon to the cooler air and the cardboard box. On the plate and cup storage rack sat a closed container of topical pain ointment medication Icy Hot. In the food preparation…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-08-11 · tag F0550 — failed to protect resident dignity and rights — pattern
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, observations, staff interviews, and facility policy review the facility failed to maintain the dignity of three residents (Resident #42, #64, and #75) during the lunch service in the dining room, and failed to ensure dignity of a resident was maintained by not removing facial hair for one resident (Resident #66) out of four residents reviewed for dignity. The facility census was 79. Findings include: 1. Review of Resident #42's medical record revealed admission to facility on 02/01/23 with diagnoses of heart disease, pulmonary hypertension, chronic obstructive pulmonary disease, speech and language deficits, stroke, and gastric reflux. Review of Resident #42's physician orders revealed an order for a regular diet, mechanical soft texture, regular thin liquids consistency. Review of Resident #42's most recent Minimum Data Set (MDS) 3.0 assessment revealed no cognitive impairment. Resident #42 required meal set up for all meals and was independent with a wheelchair for mobility. 2. Record…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-08-11 · tag F0570 — pattern
    Assure the security of all personal funds of residents deposited with the facility.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure the surety bond was greater than the personal funds managed by the facility. This had the potential to affect all 53 residents (Residents #2, #3, #4, #5, #8, #9, #11, #14, #16, #18, #19, #20, #22, #25, #26, #28, #29, #31, #32, #35, #36, #38, #40, #42, #43, #44, #45, #47, #48, #50, #52, #53, #54, #55, #56, #58, #59, #63, #64, #65, #66, #68, #70, #72, #73, #74, #76, #77, #80, #83, #86, #88 and #97) who had their funds managed by the facility. The facility census was 79. Findings include:Review of the surety bond purchased by the facility on [DATE] revealed they were insured for $50,000 for resident funds. This bond expired on [DATE]. Review of the Resident Funds Management Service Trial Balance, from [DATE] through [DATE] revealed the balances were greater than $50,000 on [DATE] and [DATE]. The balance showed $62,318.40 on [DATE] and $70,729.40 on [DATE]. Interview on [DATE] at 10:08 A.M. with the Business Office Manager (BOM) #273 revealed June…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
Show the remaining 29 citations
  • Potential for harm · E2025-08-11 · tag F0756 — failed to review each resident's drug regimen — pattern
    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure pharmacy recommendations were addressed by the physician for four (Residents #2, #5, #24, #54) of five residents reviewed for unnecessary medications. The facility census was 79. Findings include: 1. Review of the medical record for Resident #2 revealed an admission date of 03/23/22 with diagnoses including diabetes mellitus, heart failure, depression and history of falling. Review of the physician ' s orders for Resident #2 revealed she had an order for Prozac 20 milligrams (mg) (an antidepressant) once daily dated 04/04/23 and Trazodone 50 mg (an antidepressant) at bedtime dated 11/24/22. The Trazodone was discontinued on 11/20/24. Review of the pharmacy recommendation titled Note To Attending Physician/Prescribed, dated 08/07/24 revealed the pharmacist recommended to consider a gradual taper of Resident 2 ' s antidepressant Prozac 20 milligrams (mg). The recommendation was left blank and was not signed or dated by the physician. Review of the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-08-11 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record review and review of facility policy, the facility failed to ensure infection control was maintained during medication administration for Resident #2 and #72, during incontinence care for Resident #61 and when caring for Resident #75 during contact isolation. This affected four residents (#2, #72, #61 and #75) of 24 residents observed for infection control. The facility census was 79. Findings include: 1. Review of the medical record for Resident #2 revealed an admission date of 03/23/22. Diagnoses included but not limited to pulmonary hypertension and type 2 diabetes mellitus with diabetic chronic kidney disease. Review of the minimum data set (MDS) 3.0 assessment dated [DATE] revealed Resident #2 had moderately impaired cognition. Observation on 08/06/25 at 8:39 A.M. with LPN #279 during medication administration revealed she had taken the medicine cup with medications into Resident #2 ' s room to administer. LPN #279 donned gloves without performing hand hygiene first.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-08-11 · tag F0569 — isolated
    Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on record review and interview, the facility failed to ensure Resident #86's personal funds were forwarded to the resident's estate within 30 days. This affected one (Resident #86) of one resident reviewed for personal funds after death. The facility census was 79. Findings include:Review of the medical record for Resident #86 revealed an admission date of 01/09/24 with diagnoses including chronic obstructive pulmonary disease (COPD), dementia and heart disease. Resident #86 passed away at the facility on 06/09/25. Review of the Resident Funds Management Service Trial Balance, dated 08/06/25 revealed Resident #86 had a balance of $613.71.Interview on 08/06/25 at 10:58 A.M. with Business Office Manager (BOM) #273 verified Resident #86's personal funds of $613.71 were not dispersed to her estate within 30 days.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-08-11 · tag F0584 — failed to keep a safe, clean, comfortable home — isolated
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Number of residents sampled: Number of residents cited: Based on observation, staff interview and facility policy review the facility failed to maintain a clean homelike environment in resident's rooms by leaving visibly soiled privacy curtains hanging. This affected five residents (Residents #24, #45, #59, #66 and #78) out of 79 residents reviewed for environment. The facility's census was 79. Findings Include: Observation on 08/06/25 at 1:25 P.M. revealed Resident #24's privacy curtain was soiled with several large dark circular stains visible from the doorway and from the bed, where Resident #24 was lying.Interview on 08/06/25 at 1:30 P.M. with Certified Nursing Assistant (CNA) #235 confirmed the visibly soiled privacy curtain in Resident #24's room. CNA #235 stated housekeeping usually will change out the soiled privacy curtains for clean ones as needed.Observations on 08/06/25 from 2:05 P.M. to 2:25 P.M. revealed visibly soiled privacy curtains in the rooms of Residents #45, #59, #66 and #78. Each privacy curtain was observed with dark stains visible from the doorway.Interview…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-08-11 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to provide showers per resident preference and shower schedule. This affected one (Resident #27) of four residents reviewed for activities of daily living (ADL's). The facility census was 79. Findings include:Review of the medical record for Resident #27 revealed an admission date of 06/25/25 with diagnoses including heart failure, chronic respiratory failure, diabetes mellitus, history of falling and difficulty walking. Review of the care plan dated 06/25/25 for Resident #27 revealed she required assistance with ADL's related to shortness of breath, weakness and history of falls. Interventions included for staff to assist her as needed daily with hygiene and showering her as per the facility policy weekly. Review of the document Shower Preference, dated 06/25/25, revealed Resident #27 preferred to have three showers weekly in the morning. Review of the document Shower Schedule, undated, revealed Resident #27 was scheduled to have showers on Monday and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-08-11 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review,staff interviews, and facility policy review, the facility failed to complete weekly skin assessments for Resident #39 who the facility identified as having surgical wounds upon admission. This affected one Resident (Resident #39) out of one resident reviewed for skin impairment. The facility census was 79.Findings Include: Review of the medical record for Resident #39 revealed admission date of 06/06/25 with diagnoses of aftercare for surgical repair of fracture to right ankle, atrial fibrillation (an irregular heartbeat), diabetes mellitus type two, chronic osteomyelitis, esophageal varices (bleeding of small blood vessels in the esophagus, liver cirrhosis (chronic liver damage), and congestive heart failure. Review of the Comprehensive Minimum Data Set (MDS) 3.0 assessment dated [DATE] revealed Resident #39 was cognitively intact and required partial to moderate assistance with personal care and bathing. Resident #39 required a wheelchair or crutches for mobility and was non-weight…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-08-11 · tag F0688 — failed to keep residents mobile / prevent decline — isolated
    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review and interview, the facility did not ensure appropriate treatment and equipment were provided to Resident #54 for bilateral hand contractures to prevent further decrease in range of motion. This affected one resident (#54) of one resident reviewed for range of motion/mobility. The facility census was 79. Findings Include:Review of the medical record for Resident #54 revealed admission to facility on 11/22/23 and reentry on 10/09/24. Pertinent diagnoses included bilateral hand contractures and Amyotrophic Lateral Sclerosis (ALS).Review of the physician orders from 11/22/23 to 08/07/25 for Resident #54 revealed there were no orders for bilateral hand splints. Further review revealed an order dated 04/14/2 for referral to a hand specialist for bilateral hand contractures. Review of the Occupational Therapy (OT) Discharge summary dated [DATE] for services 10/16/24 to 11/08/24 revealed Resident #54 was treated for bilateral hand contractures and bilateral hand splints were initiated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-08-11 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, record review and review of the facility policy, the facility failed to ensure a thorough investigation was completed for a fall. This affected one (Resident #5) out of one resident reviewed for falls. Facility census was 79. Findings include:Review of the medical record for Resident #5 revealed an admission date of 05/14/20. Diagnoses included chronic respiratory failure with hypoxia, chronic obstructive pulmonary disease, morbid obesity, and asthma with exacerbation. Review of the quarterly minimum data set (MDS) 3.0 assessment dated [DATE] revealed Resident #5 had moderately impaired cognition. Activities of daily living (ADL's) included substantial assistance for shower, dressing and hygiene and dependent for toileting assistance. Resident #5 was a Hoyer lift (mechanical lift) for transfers. Review of the physician orders for July 2025 revealed Resident #5 was a Hoyer lift for transfers, bilateral turning bars for bed mobility assist, bed in lowest position, mat to right side of bed due…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-08-11 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, observation, interview and review of facility policy, the facility failed to provide respiratory care per physician order for Resident #77. This affected one resident (Resident #77) of three residents reviewed for Respiratory Care. The facility identified 23 additional residents (#8, #22, #2, #20, #36, #92, #88, #1, #58, #18, #27, #33, #28, #6, #5, #63, #21, #14, #54, #55, #70, #78 and #44) as receiving oxygen therapy. The facility census was 79.Findings include: Record review revealed Resident #77 was admitted on [DATE] with diagnoses including Atherosclerotic Heart Disease (AHD), Chronic Obstructive Pulmonary Disease (COPD), Emphysema, Acute Respiratory Failure with Hypoxia, Protein-Calorie Malnutrition, Dysphagia and Weakness. Review of Resident #77 ' s care plan dated 12/08/22 revealed she had alteration in health maintenance related to shortness of breath. Interventions included administering oxygen as ordered and as needed to relieve shortness of breath.Review of Resident #77 ' s…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-08-11 · tag F0697 — failed to manage pain — isolated
    Provide safe, appropriate pain management for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, staff interview and facility policy review the facility failed to implement non-pharmacological interventions for pain management. This affected one resident (Resident #24) out of two residents reviewed for pain management. The facility census was 79. Findings Include: Review of the medical record for Resident #24 revealed an admission date 02/10/25 with diagnoses including osteomyelitis of vertebra, Multiple Sclerosis (MS), heart failure, sepsis, and depression. Resident #24 had intact cognition and was non-ambulatory. Review of Resident #24's physician orders revealed an order dated 07/18/25 for pain medication of Tramadol 50 milligram (mg) give one tablet by mouth every eight hours as needed for pain and an order dated 07/18/25 for pain medication of Tylenol 325 mg give two tablets (650 mg) by mouth every six hours as needed for pain. There were no non-pharmacological interventions (NPIs) implemented in the orders to be attempted prior to administering pain medications. Review of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-04-28 · tag F0921 — failed to keep a safe, functional, sanitary building — pattern
    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of email communication, observation, and interview the facility failed to ensure the facility units for heating and cooling (packaged terminal air conditioner/PTAC) were maintained. This was observed in four rooms (Rooms 101, 215, 303, and 412) out of five heating and cooling units observed. Findings included: Observation on 04/22/25 at 7:42 A.M., with Maintenance Director (MD) of PTAC's in the resident rooms 101, 215, 303, and 412 revealed the filters and vents were covered with dirt, dust, and the filters were in despair (ripped). room [ROOM NUMBER] was missing one of the two filters. The MD reported the PTAC systems were about [AGE] years old, and it was difficult to find parts. The MD confirmed each PTAC had two filter, and the filters were to prevent the coils from getting dirty and dusty. The MD confirmed findings during observation and reported the cleaning of the filters was housekeeping responsibility. Interview on 04/22/25 at 7:57 A.M., with Housekeeping Supervisor # 177 revealed the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-04-28 · tag F0687 — failed to care for feet properly — isolated
    Provide appropriate foot care.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on closed medical record review, review of photos, and interview the facility failed to ensure podiatry services and foot care were provided. This affected two residents (#81 and #82) of three closed records reviewed. Findings included: 1. Closed medical record review revealed Resident #82 was admitted to the facility on [DATE] with diagnoses including type 2 diabetes, end stage renal disease, restless leg syndrome, and anemia. Review of Resident #82's ancillary service consent dated 01/16/24 revealed the resident's son had signed a consent for podiatry services. Review of Resident #82's closed paper and electronic medical record revealed no evidence the resident had been seen by podiatry. Review of photos of Resident #82's feet (provided by the resident's family) revealed the resident's left great, second, third, and forth toenails were long and extended out past the end of the toe. There was old nail polish on the toenails that extended to the end of the toe. There was dry, thick scaly skin noted on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-04-28 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review, review of fall investigation, observation, and interview the facility failed to ensure fall interventions were in-place per the resident's plan of care. This affected one (Resident #66) of three records reviewed for falls. Findings included: Medical record review revealed Resident #66 was admitted to the facility on [DATE] with diagnoses including history of falls, cerebrovascular disease, diabetes, seizures, and absent of right great toe. Review of Resident #66's census sheet revealed Resident #66 was moved to room [ROOM NUMBER] on 03/20/25. Review of the fall investigations dated 12/2024 to 04/2025 with the Director of Nursing (DON) revealed Resident #66 had sustained three falls. On 12/20/24 the resident had fallen out of bed because she felt like she had to get out of bed. The new intervention was to hang a sign to ask for help and to use call light. On 12/27/24 the resident had fallen out of bed reaching for her phone. The new intervention was to move items within reach. The…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-04-28 · tag F0757 — failed to avoid unnecessary drugs — isolated
    Ensure each resident’s drug regimen must be free from unnecessary drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on closed medical record review, review of drug information, and interview the facility failed to ensure a resident's drug regimen was free from unnecessary medication when the resident was administered morphine not in accordance with hospice orders. This affected one resident (#81) of three resident records reviewed for death. Findings included: Based on closed medical record revealed Resident #81 was admitted to the facility on [DATE] and expired on [DATE]. Diagnoses included tracheostomy, acute and chronic respiratory failure with hypoxia, chronic obstructive pulmonary disease, type 2 diabetes, history of malignant neoplasm of tongue and breast, malignant neoplasm of tonsils, disease of intestine, neuromuscular dysfunction of bladder (urinary catheter), gastrostomy, heart failure, gastro-esophageal reflux disease, constipation, depression, adjustment disorder with depressed mood, abdominal aortic aneurysm, anxiety, and anemia. Review of Resident #81's orders dated 01/2025 revealed Lorazepam…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2025-03-20 · tag F0804 — failed to serve food at safe, palatable temperature — widespread
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, taste tray, food temperature, policy review, and interview, the facility failed to prepare food to enhance texture and serve at an appetizing temperature. This affected all 83 of 83 residents in the facility. The facility census was 83. Findings include: Observation of the lunch tray line took place on 03/20/25 at 11:41 A.M. [NAME] #94 was wearing gloves and had hair and beard coverings. When asked if temperatures were obtained he stated he already took the temperatures and motioned toward a binder. Observation revealed the lids were off the chaffing dishes on the steam table. Dietary #94 plated the dining room trays. They were sent to the dining room in an open to air cart. Interview on 03/20/25 at 12:10 P.M. until 12:20 P.M. of anonymous residents dining in the dining room revealed: - The food is hot in the dining room, not for the hall trays (reported by three residents). - They repeat the same vegetables a lot (reported by four residents). - There serve carrots too often. - It is hard…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2025-03-20 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and interview, the facility failed to ensure food was stored, prepared and held under sanitary conditions. This affected all 83 of 83 the residents in the facility The facility census was 83. Findings include: Observation of the kitchen on 03/20/25 at 11:29 A.M. revealed the shelf above the cooking surface of the cooktop and top of the steamer were dirty with brown debris, dusty and a greasy, sticky film. The fronts of the silver refrigerators, freezers, ovens, oven handles were sticky, smeared with dried food and fingerprinted. The Ansel system above the cooktop was dusty. The linoleum type squares on the floor were soiled, dull, dirty with stains, yellowed, and cracked. There was food debris around the appliances on the floor. The steam table had a thick amount of hard whitish lyme build up. There were chaffing tins turned upside down on top of the lyme build up. The wood block holding the knife set was covered with dust around the slits the knives slide into. Two of the metal prep tables had an electric box in the bottom shelf. Both looked damaged with darken…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2024-02-21 · tag F0880 — failed to prevent and control infections — widespread
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and policy review, the facility failed to clearly identify rooms of residents on isolation precautions to prevent the spread of infection. This had the potential to affect all 86 residents. Findings include: Observations during the tour on 02/20/24 between 9:15 A.M. and 9:45 A.M. revealed there was an isolation cart in the hallway past Resident #69's room with a sign posted above the isolation cart to stop and see the nurse. During an interview with State Tested Nursing Assistant (STNA) #140, at the time of the observation, verified the sign was posted beyond the door and anybody going straight to the room would not observe the sign alerting them to stop and see the nurse. An isolation cart was also observed past Resident #26 and Resident #44's room door with a sign posted above it to see the nurse before entering. At 9:30 A.M., STNA #150 verified the signage for Resident #26 and #44's room was past the entrance to the room and if a visitor did not understand the purpose of the isolation cart and went straight to the room, they would not know to see…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2023-11-30 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, staff interviews, and facility policy review, the facility failed to ensure staff members were properly washing their hands in the kitchen to prevent contamination. This had the potential to affect all 81 residents who received food from the kitchen. The facility identified all residents as receiving food from the kitchen. The facility census was 81. Findings include: Observation on 11/29/23 from 11:40 A.M. to 12:40 P.M. with Dietary Manager #122 of the lunch tray line revealed the following concerns: a. At 12:01 P.M. Dietary Aide #168 was observed taking a food cart to the main dining room and came back into the kitchen at 12:02 P.M. and immediately grabbed another cart without washing her hands and proceeded to the tray line where she placed drinks on tray, placed dome lid on plate, and placing trays in cart. b. At 12:07 P.M. Dietary Aide #168 was observed taking a food cart out of the kitchen and came back into the kitchen at 12:09 P.M. and immediately grabbed another cart without washing her hands and proceeded to the tray line where she placed drinks on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-11-30 · tag F0803 — failed to meet residents' dietary needs — pattern
    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, staff interview, and review of facility spreadsheets and recipes, the facility failed to ensure the recipe for puree chicken and dumplings was followed and the correct portion size of chicken and dumplings was served to those residents on a regular and puree diet. This had the potential to affect 60 residents who were on either a regular or puree consistency diet. The facility identified 21 residents as being on a mechanical soft diet, and there were no residents who didn't receive food from the kitchen. The facility census was 81. Findings include: Review of the facility recipe for pureed chicken and dumplings revealed for ten servings, the chicken and dumpling recipe should be prepared as directed; ten eight-ounce ladles of prepared chicken and dumplings should be added to the food processor and processed until fine in consistency. Two and one half teaspoons of low sodium chicken base should be gradually added to the mixture (All liquid may not be required). Observation and interview on 11/30/23 at 10:47 A.M. with Dietary [NAME] (DC) #160 revealed she was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-11-30 · tag F0582 — isolated
    Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review and staff interview, the facility failed to adequately inform/specify in writing, services that would be discontinued. This affected three residents (#22, #234, and #235) of three residents reviewed for beneficiary notices. The census was 81. Findings Include: 1. Medical record review revealed Resident #22 was admitted to the facility on [DATE] with diagnoses including respiratory failure, chronic kidney disease, pneumonia, and muscle weakness. Review of Resident #22's Notice of Medicare Non-Coverage (NOMNC) form, dated 11/17/23, revealed services would discontinue on 11/20/23. The NOMNC form did not specify which services would be discontinued. The form stated, the effective date coverage of your current skilled nursing facility will end: 11/20/23. During interview on 11/30/23 at 11:10 A.M., Social Services Director (SSD) #165 confirmed that the NOMNC form for Resident #22 did not specify which type of skilled services would be ending and only indicated the ending date of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-11-30 · tag F0623 — isolated
    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, staff interview and facility policy review, the facility failed to send a written transfer/discharge notice for Resident #57 and #76 reviewed for hospitalization and failed to notify the ombudsman of discharge for Resident #26, #57 and #76. This affected three residents (#26, #57, and #76) of three residents reviewed for transfer/discharges. The facility census was 81. Findings include: 1. Review of medical record review for Resident #76 revealed when the resident was sent to the hospital on [DATE] the reason for the transfer/discharge was reviewed with the Emergency Contact Number One for the resident and when the resident was sent to the hospital on [DATE] the reason was reviewed with Resident #76. There was no indication that a written transfer/discharge notice had been sent to the resident/resident representative for the 10/18/23 and 10/26/23 hospitalizations as required. Interview on 11/29/23 at 2:31 P.M. with Licensed Social Worker#165 revealed she verbally went over the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-11-30 · tag F0625 — isolated
    Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, staff interview, and facility policy review, the facility failed to ensure written bed hold notices were provided for Resident #57 and Resident #76 at the time of transfer. This affected two residents (#57 and #76) of three residents reviewed for hospitalizations. The facility census was 81. Findings include: 1. Review of medical record for Resident #76 revealed the resident was sent to the hospital on [DATE] and again on 10/26/23. Review of the facility documentation for the bed hold notices revealed there was no bed hold notification sent to Resident #76 or the Resident Representative when the resident was sent to the hospital on [DATE] and 10/26/23. Interview on 11/29/23 at 2:51 P.M. with Business Office Manager #176 revealed she only sent bed hold notices to the residents sent to the hospital who were under Medicaid payor source. Since Resident #76 was under a managed care payor source, she had not sent bed hold notices for when Resident #76 was sent out to the hospital on [DATE] and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-11-30 · tag F0644 — isolated
    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review and staff interview, the facility failed to ensure all resident Pre-admission Screening and Resident Review (PASARR) documents were accurate to reflect resident current conditions and diagnoses. This affected three residents (#52, #54, and #66) of four residents reviewed for PASARR documents. The census was 81. Findings Include: 1. Medical record review revealed Resident #52 was admitted to the facility on [DATE] with diagnoses including heart failure, emphysema, protein calorie malnutrition, psychotic disorder with hallucinations, depressive disorder, and anxiety disorder. Review of Resident #52's PASARR document, dated 10/29/21, revealed under Section E, there were no diagnoses listed. During interview on 11/30/23 at 8:42 A.M., Social Services Director (SSD) #165 confirmed the resident's PASARR document did not indicate any mood disorders and should have been updated with the diagnoses of psychotic disorder with hallucinations, depressive disorder, and anxiety disorder. 2.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-11-30 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, facility policy review, and interview, the facility failed to ensure residents were free from accident hazards and received adequate assistance to prevent accidents. This affected two residents (#29 and #58) of five residents reviewed for accidents. The facility census was 81. Findings include: 1. Review of the medical record for Resident #29 revealed an admission date of 02/09/21 with diagnoses including chronic obstructive pulmonary disease, peripheral vascular disease, diabetes mellitus, dementia, and osteoarthritis. Review of the annual Minimum Data Set (MDS) 3.0 assessment dated [DATE] revealed Resident #29 was dependent for bed to chair and chair to bed transfers and required the use of a Hoyer lift (manual hydraulic lift). Review of the care plan dated 10/28/23 revealed Resident #29 was totally dependent for completion of activities of daily living (ADLs) and unable to participate in any aspect of transfers. The care plan further revealed he required the use of a Hoyer…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-11-30 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on medical record review and staff interview the facility failed to ensure staff members documented resident care provided appropriately. This affected one resident (#74) of one resident reviewed for nephrostomy tubes. The facility census was 81. Findings include: Review of Resident #74's medical record revealed an admission date of 11/13/23 with diagnoses that included cervical cancer with metastasis to the liver and hydronephrosis with the use of bilateral nephrostomy tubes (tubing inserted through the abdomen into the kidney to drain urine). Physician's orders on 11/14/23 revealed orders for nephrostomy tube care to be completed every shift. Additional orders on 11/16/23 indicated to flush nephrostomy tubing every three days. Review of the Treatment Administration Record (TAR) on 11/28/23 at 1:50 P.M. revealed the resident's bilateral nephrostomy tubes were already flush for 11/28/23 dayshift by Registered Nurse (RN) #121. On 11/28/23 at 1:55 P.M., interview with RN #121 revealed she had documented on the TAR she had completed the bilateral nephrostomy tube flush, but had…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-02-24 · tag F0582 — isolated
    Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to provide a skilled nursing facility advanced beneficiary notice form to Resident #19 and #40 when they were cut from skilled nursing care and remained in the building. The facility also failed to ensure Resident #177 received notification of medicare non-coverage prior to being cut from skilled therapy services and discharged to the community. This affected three residents (Resident #19, #40 and #177) of three residents reviewed for beneficiary protection notification (cut letters). Findings include: 1. Review of Resident #19's medical record revealed an admission date of 11/13/19 with diagnoses including heart disease, malnutrition and chronic kidney disease. Review of the physician orders revealed the resident received skilled nursing services from 12/10/21 through 01/07/22. Further record review revealed the facility provided the resident a notice of medicare non-coverage (NOMNC) on 01/05/22 and there was no appeal for the decision to end the resident's services. The resident remained in the facility for long term care.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-02-24 · tag F0644 — isolated
    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure Resident #40 received an accurate Preadmission Screening and Resident Review (PASRR) screen upon admission to the facility. This affected one resident (Resident #40) out of one resident reviewed for PASRR to the facility. Findings include: Review of Resident #40's medical record revealed an admission date of 09/21/21 with diagnose including anxiety disorder and schizoaffective disorder bipolar type. Review of Resident #40's quarterly Minimum Data Set assessment dated [DATE], revealed the resident was cognitively intact. Review of Resident #40's PASRR completed by the facility, on the day the resident was admitted to the facility, revealed the facility marked the resident did not have a diagnosis of a mental disorder. Review Resident #40's February 2022 physician orders revealed the resident had been receiving Abilify 5 milligrams (antipsychotic) by mouth daily, since her admission, for schizoaffective disorder bipolar type. Interview on 02/23/22…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-02-24 · tag F0688 — failed to keep residents mobile / prevent decline — isolated
    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure therapy recommendations for a functional maintenance ambulation program and a Range of Motion (ROM) restorative nursing program were implemented for Resident #39. This affected one resident (Resident #39) of two residents reviewed for therapy. Findings include: Review of the medical record for Resident #39 revealed an admission date of 03/01/21 with diagnoses including hypertensive heart, diabetes mellitus, and primary generalized osteoarthritis. Review of the 06/03/21 Occupational Therapy (OT) discharge summary revealed Resident #39 was discharged from OT on 06/03/21 with a restorative program for bilateral hand ROM exercises. It stated restorative nursing program education was completed with the facility. Review of the 11/16/21 Physical Therapy (PT) discharge summary revealed that the resident had recommendations for functional maintenance ambulation program to ambulate with a front wheeled walker with contact guard assist. Review of the 01/13/22 annual Minimum Data Set assessment, revealed Resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-02-24 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on medical record review, policy review, and staff interview, the facility failed to ensure appropriate indication for use of an indwelling urinary catheter and catheter care was documented as completed. This affected one (Resident #15) of two residents reviewed for indwelling urinary catheters. Findings include: Review of Resident #15's medical record revealed an admission date of 12/08/20 with diagnoses including neuromuscular dysfunction of bladder and cerebrovascular accident. Further review of Resident #15's medical record found no evidence of any urology consultation which indicated a diagnosis of neuromuscular dysfunction of the bladder. Review of Resident #15's indwelling urinary (Foley) catheter assessment completed on 11/12/21 revealed a trial removal was completed with a post void urinary residual of over 200 milliliters (ml) of urine. Review of Resident #15's progress notes found no evidence of a trial removal of the indwelling urinary catheter or evidence of a post void residual of over 200 ml. Review of Resident #15's care plans revealed a current care plan in…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

No federal fines in the current CMS record.

Part of a chain

This home belongs to CONTINUING HEALTHCARE SOLUTIONS — 12 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 1 of 52.1-1.1 vs chain
Health inspection 1 of 51.8-0.8 vs chain
Staffing 1 of 51.8-0.8 vs chain
Quality measures 4 of 54.3-0.3 vs chain
The other 11 homes this chain runs (chain average 2.1★, per CMS)

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleSince
CONTINUING HEALTHCARE SOLUTIONS INCOrganizationDIRECT OWNERSHIP INTEREST; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 02/17/2026
BUNNER, MICHAELIndividualCORPORATE DIRECTOR; ADP OF THE SNFsince 05/20/2022
MALLETT, CHRISTOPHERIndividualCORPORATE DIRECTOR; ADP OF THE SNFsince 05/20/2022
PARSONS, BENJAMINIndividualCORPORATE DIRECTOR; ADP OF THE SNFsince 05/20/2022
SPRENGER, MARKIndividualCORPORATE DIRECTOR; ADP OF THE SNFsince 05/20/2022
SPRENGER, TIMOTHYIndividualCORPORATE DIRECTOR; ADP OF THE SNFsince 05/20/2022
HUGHEY, TRACYIndividualCORPORATE OFFICER; ADP OF THE SNFsince 01/01/2026
KAUFFMAN, KEVINIndividualCORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 08/01/2024
MILLER, MICHAELIndividualTRUSTEE OF THE SNFsince 01/01/2026
PALMER, AMYIndividualADP OF THE SNFsince 05/15/2025

CMS files one row per role, so the 20 rows in the source record cover these 10 parties — each is shown once here with every role it holds. Nothing is omitted. The source lists no ownership percentage for any of them — PECOS records a share only for equity interests, not for board or management roles.

1 organizational owner listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$9.5M
Net patient revenuemost recent cost report
+20.6%
Operating marginrevenue minus expenses
$446K
Related-party expense6% of expenses
Who pays — share of resident-days
Medicaid 59%Medicare 8%Other / private 33%

This home reported $446K paid to related parties (affiliated landlords or management companies) in its most recent cost report.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$274per resident / day
operating cost
$8,323per month
≈ monthly operating cost
$345per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in OH

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Ohio Medicaid page.

Typical monthly cost in Ohio
$9,186/mo
Nursing home (semi-private)
$10,389/mo
Nursing home (private)
$6,103/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 366331. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-08-11, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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