Shawnee Care Center
1202 West Gilmore, Shawnee, OK 74804 · For profit - Corporation · 114 certified beds · (405) 273-8043 Medicare & Medicaid certified
The public record raises real questions here. Weigh the concerns below carefully.
- fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
- it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0604, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- it has citations for mishandling residents’ money or property (F0567, F0568, F0569, F0570)
- it has 2 actual-harm citations
- a high number of inspection citations overall (54) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- the CMS record shows $22,393 in federal fines (most recent 2025-05-15)
- its independent health-inspection rating is low (2/5)
- its facility-reported quality-measure rating is low (1/5)
- nursing-staff turnover (58%) runs well above the national median (45%)
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 2 of 5 |
| StaffingFrom payroll records (PBJ) | 3 of 5 |
| Quality measuresSelf-reported by the facility | 1 of 5 |
Location & what’s nearby
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Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 1 of 5 |
| Long-stay residentspeople who live here | 1 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 1 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 8.2% | 13.6% | 15.4% | better |
| Long-stay residents who lose too much weight | 7.1% | 3.3% | 5.4% | worse |
| Long-stay residents with a catheter left in their bladder | 4.2% | 1.9% | 0.9% | worse than state‡ — see note marked double-dagger below the table |
| Long-stay residents with a urinary tract infection | 8.5% | 2.8% | 2.0% | worse |
| Long-stay residents with depressive symptoms | 0.0% | 3.4% | 6.5% | check this* — see note marked star below the table |
| Long-stay residents who were physically restrained | 0.0% | 0.1% | 0.1% | better |
| Long-stay residents with falls causing major injury | 5.4% | 4.7% | 3.3% | worse |
| Long-stay residents whose ability to walk worsened | 12.1% | 13.7% | 16.1% | better |
| Long-stay residents on antianxiety or hypnotic medication | 15.1% | 25.7% | 18.9% | better |
| Long-stay residents given the seasonal flu vaccine | 100.0% | 94.6% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 11.5% | 4.7% | 4.7% | worse |
| Long-stay residents with worsening bladder/bowel control | 7.6% | 17.1% | 21.2% | better |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 19.5% | 17.5% | 17.1% | worse |
| Long-stay hospitalizations per 1,000 resident days | 1.85 | 2.31 | 1.67 | worse |
| Long-stay outpatient ER visits per 1,000 resident days | 2.89 | 2.96 | 1.80 | worse |
* This home reported 0% on a measure where lower is better. That can mean genuinely excellent care — but because the number is self-reported, a zero can also mean the problem was not recorded. Weigh it against the inspection record above.
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
58.8% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 30 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Therapy staffing: this home’s payroll records show 0.20 therapist hours per resident per day in 2026Q1 — more than 22% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 3% of this home’s weekday level — it runs therapy on weekdays, with essentially none at the weekend. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 58.8%CMS range 46.0–74.4 | 51.5% | Oct 2022–Sep 2024 | no different from U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 10.2%CMS range 6.0–17.3 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 7.2%CMS range 3.8–13.2 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 0.99 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 114 beds and averages 43.1 residents a day — about 38% occupied, or roughly 71 beds typically open. It often has substantial empty capacity — worth asking why, since low census can reflect either a new or shrinking home or one families are avoiding. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.58 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.38 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.21 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 3.29 hrs/resident/day on weekends vs 3.69 on weekdays — 11% thinner on weekends. RN hours go from 0.43 to 0.26 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 58% is well above the national median of 45%. 2 administrators have left in the past year — frequent leadership churn is a warning sign families often miss.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
54 citations, most serious first. The 12 most serious are shown; the remaining 42 are one tap away and print in full.
- Actual harm · G2025-05-15 · tag F0697 — failed to manage pain — isolatedProvide safe, appropriate pain management for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interview, the facility failed to ensure residents narcotic pain medications were able to be refilled and arrange for a pain specialist for 1 (#1) of 3 sampled residents reviewed for pain management. Resident #1 ran out of morphine and went six days without the medication which caused increased pain levels. Findings: On 05/14/25 at 10:00 a.m., Resident #1's bubble pack of morphine tablets were observed with CMA #1. The fill date on the morphine showed it was filled on 05/09/25. Resident #1's admission orders, dated 04/28/25, showed they had the following orders: Schedule II morphine extended release; 30 milligrams, one tablet by mouth twice a day for chronic pain. Schedule two oxycodone 10 milligrams one tablet by mouth every four hours as needed for chronic pain. Resident #1 admission morphine count sheet, dated 04/28/25, showed they were admitted with eleven tablets. Resident #1's base line care plan, dated 04/30/25, showed Resident #1 received opioid's of morphine and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · G2025-05-15 · tag F0710 — isolatedObtain a doctor's order to admit a resident and ensure the resident is under a doctor's care.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, the facilty failed to have a supervising physician for 6 (#1, 2, 4, 5, 6, and #7) of 6 sampled residents reviewed for physician services. Physician #1 no longer provided services to the residents after 04/30/25. The corporate nurse consultant identifed 39 residents who resided in the facility and had physician services from physician #1 and was without the supervision of a physician. Findings: The facility policy, Physician Services, last revised February 2021, read in part, The medical care of each resident is supervised by a licensed physician.Supervising the medical care of residents includes (but is not limited to) prescribing medications and therapy. An email, dated 02/26/25, read in part, Please accept this as my letter of resignation as the medical director of Shawnee Care Center. I will provide services through April 30, 2025. If you choose to replace me prior to that date, I would understand. The email was sent from physician #1. On 05/13/25 at 10:34 a.m., Resident #2's family stated Physician #1 was no longer the physician and they did…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-05-18 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interview, the facility failed to ensure the care plan was revised to include catheter care for 1 (#2) of 13 sampled residents reviewed for care plans. The administrator identified 39 residents resided in the facility and three residents had catheters.On 05/13/26 at 10:35 a.m., Resident #2 was observed sitting in their wheelchair at a table waiting for activities to start. Resident #2 was observed to have a catheter bag hanging from the bottom of their wheelchair.An undated face sheet showed Resident #2 admitted to the facility on [DATE] with diagnoses which included urinary tract infection and neuromuscular dysfunction of the bladder.A physician order, dated 03/03/26, showed to place an indwelling catheter due to recurrent urinary tract infections related to poor bladder emptying. The order showed to change the catheter monthly and as needed.There was no documentation in Resident #2's care plan to show a catheter was present or what care was required for the catheter.On…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-05-18 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure physician orders were followed for 1 (#2) of 13 sampled residents reviewed for quality of care. The administrator identified 39 residents resided in the facility. An undated face sheet showed Resident #2 admitted to the facility on [DATE] with diagnoses which included acute kidney failure and congestive heart failure.A physician order, dated 10/21/24, showed to document fluid intake three times a day. An ADL (activities of daily living) administration history, dated 3/15/26 through 4/13/26, showed fluids consumed with meals were not documented for:a. 03/15/26 (Sunday) lunch,b. 03/16/26 (Monday) dinner,c. 03/17/26 (Tuesday) breakfast and lunch,d. 03/18/26 (Wednesday) lunch and dinner,e. 03/19/26 (Thursday) lunch,f. 03/20/26 (Friday) lunch,g. 03/21/26 (Saturday) lunch,h. 03/22/26 (Sunday) lunch and dinner,i. 03/23/26 (Monday) lunch and dinner,j 03/24/26 (Tuesday) lunch and dinner,k. 03/25/26 (Wednesday) lunch,l. 03/26/26 (Thursday) lunch,m.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-05-18 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review, and interview, the facility failed to ensure medication carts were secured for 2 (#1 and #2) of 4 medication carts observed for medication storage.The DON identified four medication carts. On 05/12/26 at 5:45 a.m., LPN #2 was observed sitting at the nurse's station where the medication carts were in direct sight. The medication carts were observed to be unlocked. LPN #2 was observed to have walked down the hallway, leaving the medication carts unsecured while out of direct line of vision. The Medication and Treatment Cart Policy, undated, read in part, medication and treatment carts shall remain locked at all times when not under direct supervision of authorized staff . Staff must maintain visual control of unlocked carts during medication and treatment pass. Carts shall not be left unattended in hallways or resident rooms. On 05/12/26 at 5:48 a.m., LPN #2 stated they had just passed meds. LPN #2 stated medication carts were to be locked when out of direct line of vision of responsible staff members. On 05/12/26 at 6:14 a.m., the administrator…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-05-18 · tag F0812 — failed to store, cook, and serve food safely — isolatedProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review, and interview, the facility failed to ensure: a. sanitizer solution was dispensed and tested in the dishwasher during 1 of 2 observations made in the kitchen, b. a clean and sanitary kitchen during 1 of 2 observations made in the kitchen, and c. all items were labeled and dated in 2 of 2 refrigerators sampled for labeling and dating of food items. The administrator identified 38 residents received nutrition from the kitchen. Findings: On 05/12/26 at 6:57 a.m., dietary aide #1 was observed using the dish machine. The sanitizer solution was observed under the machine and empty. The sanitizer was observed to not be dispensing during the wash and rinse cycle. There was no sanitizer and temperature testing log observed on the wall clip board designated to log the daily dish machine testing. On at 05/12/26 at 7:00 a.m., the following observations were made in the kitchen: a. grease and food debris was on the wall above the microwave and fire suppression system, b. grease and food debris was on the right side of the oven, c. grease and food debris was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-05-18 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interview, the facility failed to ensure proper infection control for 1 (#1) of 2 sampled residents reviewed for appropriate use of enhanced barrier precautions.The administrator identified 10 residents required enhanced barrier precautions. On 05/13/26 at 2:14 p.m., LPN #1 and the DON were observed to don PPE which included gown and gloves prior to providing wound care to Resident #1. LPN #1 removed the dressing from Resident #1's right hip and cleansed with normal saline soaked gauze. LPN #1 applied medication on Resident #1's right hip and secured with a new dressing. The DON and LPN #1 were observed to have repositioned Resident #1 for wound care on Resident #1's left above the knee amputation.On 05/13/26 at 2:19 p.m., LPN #1 was observed to have removed the old dressing from the left above knee wound. LPN #1 was then observed to have cleansed the wound and applied a new dressing to the wound. LPN #1 was not observed to have changed their gloves or perform hand…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-08-13 · tag F0757 — failed to avoid unnecessary drugs — patternEnsure each resident’s drug regimen must be free from unnecessary drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review, and interview, the facility failed to ensure a gradual dose reduction for a psychotropic medication was initiated when ordered by the physician for 1 (#1) of 3 sampled residents whose medications were reviewed.The MDS coordinator identified 39 residents who received psychotropic medications.Findings:On 08/11/25 at 4:20 p.m., Res #1's medications were reviewed with CMA #1. A pill medication blister card, dated 07/07/25, showed a 30-day supply of olanzapine 15 mg tablets. The card showed the first dose of olanzapine 15 mg (an antipsychotic medication) had been popped on 07/19/25 and six tablets currently remined in the blister card.An undated face sheet showed Res #1 had diagnoses which included bipolar disorder and recurrent depressive disorders.A physician order, dated 12/16/24, showed to administer olanzapine 20 mg daily.A pharmacist monthly medication review, dated 07/01/25, showed a request for a gradual dose reduction of olanzapine 20 mg daily. The review showed the physician had agreed to decrease the dosage to 15 mg daily.A quarterly…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2025-05-15 · tag F0725 — failed to have enough nursing staff — widespreadProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review, and interview, the facilty failed to have a registered nurse as the director of nursing. The corporate nurse consultant identified 49 residents who resided in the facility. Findings: On 05/12/25 at 1:48 p.m., the posted nurse staffing was observed without a name listed as the director of nursing. The undated facility employee list did not have a name of a registered nurse listed as the director of nursing. The undated list of facility key staff, provided by the corporate nurse consultant, did not contain a name listed as the director of nursing. A review of time cards for RN #3, the former director of nursing showed the last day of employment was April 1, 2025. On 05/13/25 at 2:34 p.m., the corporate nurse consultant stated the requirements were for the facility to have a full time registered nurse as the director of nursing. The corporate nurse consultant stated they did not have anyone designated as the director of nursing since the last one quit. The corporate nurse consultant stated they would need to look at the time cards to see when the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2025-05-15 · tag F0841 — widespreadDesignate a physician to serve as medical director responsible for implementation of resident care policies and coordination of medical care in the facility.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review, and interview, the facility failed to have a medical director after 04/30/25. The corporate nurse consultant identifed 49 residents who resided in the facility. Findings: The facility policy Medical Director, last revised July 2016, read in part, Physician services shall be under the supervision of the medical director.Medical director functions also include, but are not limited to helping assure that the residents receive adequate services appropriate to meet their needs. An email, dated 02/26/25, read in part, Please accept this as my letter of resignation as the medical director of Shawnee Care Center. I will provide services through April 30, 2025. If you choose to replace me prior to that date, I would understand. The email was sent from physician #1, who was also the medical director. A review of the facilty medical directors contracts showed the only contract for services was with physician #1. No new contracts were located that showed a new physician replaced physician #1. On 05/14/25 at 2:13 p.m., the corporate nurse consultant, stated there was no…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-07-10 · tag F0550 — failed to protect resident dignity and rights — patternHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review, and interview, the facility failed to provide meals in the assisted dining room in a dignified manner for two (#28 and #47 ) of three sampled residents reviewed for assisted dining. The Administrator identified ten residents who required asssistance with their meals and had their meals in the assisted dining room. Findings: 1. Resident #28 had diagnosis to include dementia, schizoaffective disorder, depression, and cerebral infarction. A care plan, last updated 05/31/2024, documented Resident #28 required one person extensive assistance with eating. An annual assessment dated /31/2024, documented Resident #28 cognition was severely impaired and required moderate assistance with eating. 2. Resident # 47 had diagnosis to include Malignant neoplasm of prostate, Shortness of breath, erythema conditions, Xerosis cutis, primary thrombocytopenia, Need for assistance with personal care, Cognitive communication deficit, and contracture of knee. A significant change assessment, dated 06/21/2024, documented Resident #47 cognition was severely impaired, and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-07-10 · tag F0567 — failed to protect residents' money held by the home — patternHonor the resident's right to manage his or her financial affairs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review, and interview, the facility failed to ensure residents had access to their trust account money on nights and weekends for three (#1, #12 and #50 ) of three residents reviewed for access to their trust account money. The Business office manger identified 24 residents that have money in the trust account and were current residents. Findings: A review of the Resdient trust policy did not address residents access to their funds from their trust account. On 07/07/24 during the initial tour of the facility and sign was observed posted on the business office indicating banking hours for obtaining money from the trust account was Monday through Friday 1:00 p.m. through 3:00 p.m. There were no documented times funds were available at any times in the evening or on the weekends. On 07/07/24 at 9:25 a.m. Resident #50 stated the business office manager was here Monday through Friday from 8:00 a.m. through 5:00 p.m., and that was when they could get their money. Resident #50 then stated they had no way of getting money on the weekends. On 07/08/24 at 1:30…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 42 citations
- Potential for harm · E2024-07-10 · tag F0568 — patternProperly hold, secure, and manage each resident's personal money which is deposited with the nursing home.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview the facility failed to provide notices to Medicaid recipients trust account holder when balances was within $200 of the resource limit for a medicaid recipient resident for one (#1) of three sampled residents reviewed for active trust account balances. The Business office manger identified 24 residents that have money in the trust account, were current residents and had Medicaid as their payer source. Findings: A review of the current trust account ledger dated 07/08/24, documented Resident # 1 had a current balance in their trust account of $2,874.59. Resident #1 face sheet documented they were a Medicaid recipient. There was no documentation to indicate the facility had notified the resident when they were within $200 of the $2,000 resource limit. On 07/09/24 at 10:48 a.m., the business office manager stated the resource limit for medicaid recipient residents was $2,000. They were asked to provide the notification provided to Resident #1 when they were within the $200 of the resource limit. They stated they had not provided and had no…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-07-10 · tag F0569 — patternNotify each resident of certain balances and convey resident funds upon discharge, eviction, or death.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview the facility failed to ensure resident trust accounts were closed out with funds conveyed within 30 days for three (#106. #107 and #108 ) of three residents who expired and were no longer in the facility over 30 days. The business office manager identified five residents who have been gone from the facility over 30 days and had open trust accounts. Findings: An undated Nursing Home Resident Trust Fund policy, read in part, If the resident leaves the home for any reason or passes away, funds must be returned to the resident or the resident's estate within 30 days . discharged residents with accounts still open: 1. A review of Resident #106 face sheet documented they expired on [DATE]. A review of the recipient trust account balance, dated [DATE], indicated Resident #106 had a current balance of $6,890.62. Resident #106 trust account remained open 131 days after they had expired. 2. A review of Resident #107 face sheet documented they were discharged from the facility on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-07-10 · tag F0570 — patternAssure the security of all personal funds of residents deposited with the facility.
What the surveyor found here — the official record, unedited, may be distressing
Based on record review and interview the facility failed to secure a surety bond with sufficient coverage for the account balance. The Business office manger identified 24 residents that have money in the trust account and were current residents. Findings: A review of the current surety bond for the resident trust account documented the surety bond had coverage of $20,000 The resident trust account monthly bank statement, 04/30/24, documented the account balance was $26,681.86. The resident trust account monthly bank statement, dated 05/31/24, documented the account balance was $32, 329.75. On 07/09/24 at 10:48 a.m., the business office manager confirmed the surety bond was only for $20,000. They then stated they had noticed the account balance had gone up and there was no system in place to ensure the surety bond was sufficient for the account balance.
- Potential for harm · E2024-07-10 · tag F0578 — failed to honor advance directives / code status — patternHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview the facility failed to ensure residents: a. were offered the choice to formulate an advanced directive for one (#21) of two sampled resident for advanced directives, b. DNR (Do Not Resuscitate) forms were filled out correctly. The corporate nurse reported 49 residents resided in the facility. Findings: 1. Res #21 admitted to the facility with diagnoses of vascular dementia, and malignant neoplasm of uterine adnexa. A review of the resident's record did not contain an advance directive acknowledgement. On 07/09/24 at 9:00 a.m., the administrator was asked to provide the resident's advanced directive acknowledgment. On 07/09/24 at 9:32 a.m., the Administrator reported the resident does not have an advanced directive acknowledgment. 2. Res #33 admitted to the facility with diagnoses of dementia, hypertension, and anemia. On 07/07/24 at 2:04 p.m., a DNR was located in the resident's chart. The form does not have a resident name on it. On 07/08/24 10:35 AM DNR is not located in the resident's paper chart 07/08/24 at 10:41 a.m., the corporate nurse was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-07-10 · tag F0580 — failed to tell family and doctor about changes — patternImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview it was determined the facility failed to notify a family of falls for one (#29) of three sampled residents reviewed for notification of a change in condition. The corporate nurse reported 49 residents resided in the facility. Findings: An undated policy, Change in a Resident's Condition or Status, read in part, .in addition to notifying the resident and/or their representative .of a change . Resident #29 had diagnosis to include abnormalities of gait, history of falling, and cognitive communication deficit. An incident report dated 05/17/24 documented the resident had a fall while in the shower. A nursing progress note, dated 05/17/24 at 2:25 p.m., read in part, .While getting a shower this morning, upon standing to transfer to shower chair . There was no documentation on the incident report or in the clinical record the family had been notified of the fall. An incident report dated 05/27/24 documented the resident had a fall while in the shower. A nursing progress note,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-07-10 · tag F0656 — failed to write and follow a full care plan — patternDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review, and interview, the facility failed to ensure comprehensive care plans were developed and/or implemented to address the residents' needs related to a urinary catheter for one (#32) and activities of daily living, and anticoagluant therapy for one (#35) of residents whose care plans were reviewed. The corporate RN identified 49 residents who resided in the facility. The corporate RN identified five residents with a urinary catheter. Findings: A Comprehensive Person-Centered Care Plan policy, revised December 2016, read in part, .The comprehensive, person-centered care plan will describe the services that are to be furnished to attain or maintain the resident's highest practicable physical, mental, and psychosocial well-being . 1. Res #32 had diagnoses which included stage III sacral pressure ulcer, dementia, and fracture of right femur. A care plan, revised 05/07/24, documented the resident was occasionally incontinent of bladder due to inability to move fast. The care plan documented the resident wore adult undergarments while out of bed for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-07-10 · tag F0657 — failed to keep the care plan current — patternDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review, and interview the facility failed to update the care plan related to pressure ulcers for one (#32) of one resident reviewed for pressure ulcers. The infection preventionist identified two residents with pressure ulcers. Findings: Res #32 had diagnoses which included stage III sacral pressure ulcer, dementia, and fracture of right femur. A quarterly assessment, dated 02/21/24, documented the resident was cognitively intact, required partial to moderate assistance with mobility, and did not have a pressure ulcer. A care plan, revised 05/07/24, documented the resident was at risk for pressure ulcers due to the inability to walk far, malnutrition, and a bony appearance. The care plan documented a goal of intact skin without evidence of redness, irritation, maceration, or open areas. A quarterly assessment, dated 05/21/24, documented the resident was cognitively intact, required partial to moderated assistance with mobility, and had one stage II pressure ulcer not present upon admission. There was no documentation related to the presence of a pressure…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-07-10 · tag F0677 — failed to help fully-dependent residents with daily care — patternProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, the facility failed to ensure residents were bathed according to standards of care for two (#31 and #35) of three sampled residents reviewed for bathing. The corporate nurse reported 49 residents resided in the facility. Findings: 1. Res #31 admitted to the faiclity with diagnoses of cerebral infarction, unspecified, hemiplegia and hemiparesis following cerebral infarction affecting left non-dominant side, and muscle wasting and atrophy. On 07/07/24 at 9:25 a.m., the resident reported there isn't enough CNAs on her showers nights so she is going to take them during the day. A care plan last revised on 05/09/24 documented the resident requires extensive assist of 1 person with bathing. A Point of Care ADL category report documented the resident had a partial bath on 06/09/24, the report contained no other documentation of bathing from 06/09/24 to 07/08/24. On 07/10/24 at 9:02 a.m., the corporate nurse reported the residenrt did not received showers according to standards of care. 2. Res #35 dmitted with metabolic encephalopathy, acute kidney…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-07-10 · tag F0684 — failed to provide proper treatment and quality of care — patternProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review, and interview, the facility failed to perform weekly skin assessments and wound care per physician order for one (#32) of one resident reviewed for pressure ulcers and failed to obtain weekly weights for one (#35) of one sampled residents. The corporate RN identified 49 residents who resided in the facility. The infection preventionist identified two residents with pressure ulcers. Findings: 1. Res #32 had diagnoses which included stage III sacral pressure ulcer, dementia, and fracture of right femur. A physician order, dated 12/28/23, documented weekly skin assessment to be completed every Friday. A care plan, revised 05/07/24, documented the resident was at risk for pressure ulcers due to the inability to walk far, malnutrition, and a bony appearance. The care plan documented a goal of intact skin without evidence of redness, irritation, maceration, or open areas. A nurse note, dated 05/08/24, documented a stage II pressure wound was discovered during assessment. The note documented treatment of the wound was initiated. A quarterly assessment,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-07-10 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — patternProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review, and interview, the facility failed to ensure a physician order for an indwelling urinary catheter and failed to ensure a resident with an indwelling urinary catheter received services to help prevent urinary tract infections for one (#32) of three residents reviewed for catheters. The corporate RN identified five residents with a urinary catheter. Findings: Res #32 had diagnoses which included stage III sacral pressure ulcer, dementia, and fracture of right femur. A care plan, revised 05/07/24, documented the resident was occasionally incontinent of bladder due to inability to move fast. The care plan documented the resident wore adult undergarments while out of bed for dignity. A quarterly assessment, dated 05/21/24, documented the resident was cognitively intact, required partial to moderate assistance with toileting, was frequently incontinent of bladder, and did not have an indwelling catheter. A nurse note, dated 06/04/24, documented Res #32 had an indwelling urinary catheter placed. A 5-day assessment, dated 06/05/24, documented the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-07-10 · tag F0692 — failed to prevent malnutrition and dehydration — patternProvide enough food/fluids to maintain a resident's health.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review, and interview, the facility failed to ensure snacks were offered between meals and at bedtime as ordered and weights were documented weekly on a resident who experienced a significant weight loss for one (#21) of two sampled residents reviewed for nutrition. The corporate nurse reported 49 residents resided in the facility. Findings: Res #21 admitted to the facility with diagnoses of abnormal weight loss and muscle waisting and atrophy. A physician's order, dated 12/16/24, documented Regular diet Regular Texture, Thin liquids. House supplement with meals. A physician's order, dated 01/05/24, documented to offer snacks between meals and HS, Special Instructions: between meals and HS After Meals 10:00, 14:00, 20:00 A physician's order, dated 02/20/24, documented Weekly Weights on Thursdays Once A Day on Thu 07:00 - 15:00. On 07/07/24 at 9:00 a.m., Res #21 was observed sitting in the assisted dining room. The resident was observed to have liquids, including a healthshake but does not have meal yet. Resident's weights were reviewed, on 01/05/2024,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-07-10 · tag F0695 — failed to provide proper breathing / tracheostomy care — patternProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review, and interview, the facility failed to change oxygen tubing per physician order and best standard practice for one (#10) of one resident reviewed for oxygen therapy. The corporate RN identified four residents who received oxygen therapy. Findings: A Respiratory Therapy - Prevention of Infection policy, revised November 2011, read in part, .Change the oxygen cannulae and tubing every seven days, or as needed . Res #10 had diagnoses which included acute respiratory disease, asthma, and nasal congestion. A physician order, dated 06/26/23, documented to change and date oxygen tubing weekly on Tuesdays. A quarterly assessment, dated 03/18/24, documented the resident was cognitively intact, short of breath with exertion, and received oxygen therapy. A care plan, reviewed 04/16/24, documented the resident had episodes of shortness of breath and was at risk of respiratory distress/failure. The care plan documented to change oxygen tubing per the orders and date and time when changing. On 07/07/24 at 10:39 a.m., Res #10 was observed wearing oxygen per…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-07-10 · tag F0809 — failed to serve meals on a reasonable schedule — patternEnsure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review, and interview, the facility failed to ensure meals were served as scheduled for three (#28, #47 and #40) of three sampled residents reviewed for meal service in the assisted dining room. The Administrator identified 49 residents received services from the kitchen and ten required asssistance with their meals. Findings: An undated schedule of meal times, documented breakfast was to be served at 7:30 a.m. and lunch at 12:30 p.m. On 07/07/24 at 8:05 a.m., eleven residents were observed in the main dining room waiting for there morning meal. During the initial tour of the kitchen on 07/07/24 at 8:07 a.m., the steam table was observed with the food ready to be served. The dietary manager was asked when meal service was and they stated 7:30 a.m They the morning meal was ready to be served they were waiting on nursing to be able to serve the meal. On 07/07/24 at 8:20 a.m. the dietary staff was observed serving the first meal tray to the main dining room. The main dining room was served 50 minutes past the scheduled time. On 07/07/24 at 8:25 a.m.,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-07-10 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interview, the facility failed to maintain an infection control program for enhanced barrier precautions for three (#5, 32, and #43) of three residents reviewed for infection control. The corporate RN identified two residents with pressure ulcers and five residents with urinary catheters. Findings: An Enhanced Barrier Precautions policy, dated 05/10/24, read in parts, .Enhanced Barrier Precautions involve gown and glove use during high-contact resident care activities for residents known to be colonized or infected with a MDRO as well as those at increased risk of MDRO acquisition (e.g., residents with wounds or indwelling medical devices) .High-contact resident activities include: dressing, bathing, providing hygiene, changing linens, changing briefs, assisting with toileting, device care or use: urinary catheter, and wound care: any skin opening requiring a dressing .Gowns and gloves will be available immediately near or outside of the resident's room .Enhanced barrier…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-07-10 · tag F0558 — failed to accommodate residents' needs and preferences — isolatedReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review, and interview, the facility failed to ensure call devices were within reach for one (#34) of one sampled resident reviewed for call lights. The corporate nurse reported 49 residents resided in the facility. Findings: Res #34 admitted to the facility with diagnoses of heart failure and need for assistance with personal care. On 07/09/24 at 10:05 a.m., Res #34 was observed resting in bed with eyes closed. The call light was observed out of reach and placed inside the top drawer of the bedside dresser. On 07/09/24 at 10:49 a.m., Res #34 was observed resting in bed with eyes closed. The call light was observed out of reach and placed inside the top drawer of the bedside dresser On 07/09/24 at 2:34 p.m., Res #34 was observed resting in bed with eyes closed. The call light was observed out of reach and placed inside the top drawer of the bedside dresser. On 07/09/24 at 2:48 p.m., Res #34 was observed resting in bed with eyes closed. The call light was obsrved out of reach and placed inside the top drawer of the bedside dresser. On 07/09/24 at 2:52 p.m.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-07-10 · tag F0644 — isolatedCoordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
What the surveyor found here — the official record, unedited, may be distressing
Based on record review and interview, the facility failed to refer a resident with a new mental health diagnosis to OHCA for a PASRR level II evaluation for one (#34) of one sampled residents reviewed for PASRR. The corporate nurse reported 49 residents resided in the facility. Findings: Res #34 admitted to the facility with diagnoses of heart failure, chronic pain, other recurrent depressive disorders, and anxiety. A review of the Resident #34's record documented a PASSR level I was completed on 2/17/22. On 02/21/22, the resident received a new diagnosis of delusions. The resident's record contained no documentation that OHCA was notified of the new mental health diagnosis no documentation of On 07/10/24 at 9:22 a.m., the corporate nurse reported that OHCA was not notified of the new mental health diagnosis.
- Potential for harm · Ecited before2024-06-26 · tag F0610 — failed to investigate and act on abuse reports — patternRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, the facility failed to ensure allegations of abuse were thoroughly investigated for three (#1, #2, and #3) of three residents reviewed for abuse investigations. The Administrator identified 52 residents who currently resided in the facility. Findings: The facility policy, Abuse Prevention Program dated 10/12/20, read in part, .The development of investigative protocols governing resident abuse .Timely and thorough investigations of all reports and allegations of abuse . 1. A Report to the Oklahoma State Department of health, dated 05/14/24, documented an allegation of abuse from Resident #1 who alleged Certified Medication Aide #1 told them everyone was special at the facility and Resident #1 was not the only at the facility. A review of the investigation of the allegation contained no documented statements from other employees regarding the allegation of abuse. On 06/26/2024 at 12:54 p.m., the social service director was asked about the investigation of the alleged abuse and if they had completed a through investigation. The social service…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-03-07 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — patternEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review, and interview, the facility failed to ensure a resident centered fall prevention plan was completed for one (#3) of three sampled residents reviewed for falls. The ADON reported 55 residents resided in the facility. Findings: A facility Fall Protocol Policy documented: the staff, with the input of the attending physician, will implement a resident-centered fall prevention plan to reduce the specific risk factor(s) of falls for each resident at risk or with a history of falls. Res #3 admitted to the facility with diagnoses of vascular disturbance with psychotic disturbance, anxiety, and altered mental status. A fall report, dated 11/25/23, documented the resident had a fall. The care plan was not reviewed or revised. A fall report, dated 12/07/23, documented the resident had a fall. The care plan was not reviewed or revised. A fall report, dated 01/10/24, documented he resident had a fall. The care plan was not reviewed or revised. A fall report, dated 02/09/24, documented the resident had a fall. The care plan was not reviewed or revised. A fall…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-03-07 · tag F0761 — failed to label and store drugs safely — patternEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — the official record, unedited, may be distressing
Based on observation, record review, and interview, the facility failed to ensure medication was no set up and left sitting on top of the medication cart. The ADON reported 55 residents resided in the facility. Findings: On 03/06/24 at 5:16 a.m., the medication cart for the south hall was observed to have four medication cups containing one pill each and one cup containing unknown amount of crushed medication sitting on top of the cart. The medication cups were not labeled or dated. There was no staff observed near or around the cart. On 03/06/24 at 5:20 a.m., LPN #1 was asked how she knew whose medications were in the cups. LPN #1 stated I have them memorized. On 03/06/24 at 5:36 a.m., LPN #1 was asked if medications are supposed to be set up before time to administer. LPN #1 reported no they are not. LPN #1 was asked if medications are supposed to be left unattended on top of carts. LPN #1 reported no they are not.
- Potential for harm · D2024-03-07 · tag F0732 — isolatedPost nurse staffing information every day.
What the surveyor found here — the official record, unedited, may be distressing
Based on observation and interview, the facility failed to post nurse staffing information, which included all the required components, in an area where it could be reviewed by all the residents and visitors. The ADON reported 55 residents resided in the facility. Findings: On 03/04/24 at 12:05 p.m., no nurse staffing information was posted. On 03/05/24 at 9:08 a.m., no nurse staffing information was posted. On 03/06/24 at 10:00 a.m., no nurse staffing information was posted. On 03/07/24 at 10:30 a.m., the corporate nurse consultant reported the staffing information should have been posted daily.
- Potential for harm · F2023-11-13 · tag F0802 — failed to prepare enough nourishing food — widespreadProvide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review, and interview, the facility failed to ensure sufficient dietary staff were on duty to meet the residents' needs. The ADON identified 54 residents resided in the facility. Findings: The September 2023 dietary schedule documented two dietary staff for the morning shift and two for the evening shift most days on Monday through Friday and two dietary staff total for the morning and evening shift on Saturday and Sunday. The schedule documented one dietary staff member present on 09/30/23. The October 2023 dietary schedule documented two dietary staff for the morning shift and two for the evening shift most days on Monday through Friday and two dietary staff total for the morning and evening shift on Saturday and Sunday. The schedule documented one dietary staff member present on 10/07/23, 10/08/23, 10/15/23, 10/21/23 and 10/22/23. On 11/05/23 at 12:00 p.m., residents were observed seated in the dining room. No lunch meal was observed being prepared or served. No staff were observed in the kitchen. At 12:05 p.m., the ADON stated all the dietary staff…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2023-11-13 · tag F0851 — widespreadElectronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
What the surveyor found here — the official record, unedited, may be distressing
Based on record review and interview, the facility failed to submit PBJ data to CMS for the third quarter of the fiscal year for 2023. The ADON identified 54 residents resided in the facility. Findings The PBJ Staffing Data Report documented the facility failed to submit data for the third quarter of 2023 (April 1 - June 30). On 11/13/23 at 10:30 a.m., Corporate Nurse #1 stated the prior administrator was responsible for completion of the third quarter PBJ staffing report. They stated the prior administrator must not have completed the report.
- Potential for harm · Ecited before2023-11-13 · tag F0610 — failed to investigate and act on abuse reports — patternRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review, and interview, the facility failed to conduct a thorough investigation into allegations of abuse for Res #2 and take corrective action following an investigation of a verified allegation for Res #5 of two sampled residents reviewed for abuse allegations. The ADON identified 54 residents resided in the facility. Findings: An Abuse - Reportable Events policy, dated 01/2020, read in part, .It is the responsibility of all facility staff to prohibit resident abuse or neglect in any form, and to report in accordance with the law any incident/event in which there is cause to believe a resident's physical or mental health or welfare has been or may be adversely affected by abuse or neglect caused by another person .When an employee becomes aware of an allegation or suspicion of abuse the employee should immediately report the allegation or suspicion to the charge nurse on the unit .The charge nurse will begin taking written statements from the person reporting the allegation or suspicion and any witnesses including staff, family, and/or residents .Assess…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-11-13 · tag F0604 — failed to not use physical restraints improperly — isolatedEnsure that each resident is free from the use of physical restraints, unless needed for medical treatment.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review, and interview, the facility failed to ensure residents were free from physical restraints which were not required to treat the resident's medical symptoms for one (#1) of three residents reviewed for restraints. The ADON identified 54 residents resided in the facility. Findings: A Use of Restraints policy, undated, documented the facility recognizes and upholds the resident's right to be free from any physical restraint used for the purpose of discipline or convenience and are not required to treat the resident's medical symptom. The policy documented the resident must be allowed to attain or maintain his/her practical level of functioning and all restraints must have a physician order and an order for evaluation by designee for the least restrictive device that is appropriate for the resident. Res #1 had diagnoses which included dementia, cognitive communication deficit, and history of falls. An annual assessment, dated 03/22/23, documented the resident was severely cognitively impaired in daily decision making and required limited assistance…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-06-28 · tag F0641 — patternEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, the facility failed to ensure accurate coding of MDS assessments: a. for anticoagulant use for three (#28, 31, and #35) of 18 sampled residents and b. for antipsychotic use for one (#38) of 18 sampled residents whose MDS assessments were reviewed. The Resident Census and Conditions of Residents form documented 54 residents resided in the facility. Findings: 1. Res #28 had diagnoses which included chronic obstructive pulmonary disease, cardiomyopathy, atherosclerotic heart disease, and hypertension. An admission MDS assessment, dated 05/28/23, documented Res #28 received an anticoagulant seven out of seven days during the review period. Res #28's records were reviewed and did not document an order for an anticoagulant during the review period. 2. Res #31 had diagnoses which included cerebral infarction, chronic atrial fibrillation, hypertension, and atherosclerotic heart disease. An admission MDS assessment, dated 05/09/23, documented Res #31 received an anticoagulant seven out of seven days during the review period. Res #31's records were…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-06-28 · tag F0657 — failed to keep the care plan current — patternDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — the official record, unedited, may be distressing
Based on observation, record review, and interview, the facility failed to revise the care plan with fall interventions for one (#38) of four residents sampled for falls. The Resident Census and Conditions of Residents form, dated 06/25/23, documented 54 residents resided in the facility. Findings: 1. Res #38 had diagnoses which included vascular dementia, muscle weakness, and chronic pain. A fall report, dated 03/02/23, documented the resident had an unwitnessed fall without injury. The report documented the resident had a fall mat at bedside. A care plan, revised 04/30/23, did not document a fall mat at bedside. On 06/25/23 at 4:37 p.m., Res #38's room was observed. The resident had a fall mat at bedside. On 06/28/23, at 9:01 a.m., the ADON/MDS coordinator was asked about Res #38's fall interventions. She stated the interventions were in the progress notes after a fall occurs. The ADON/MDS coordinator was asked to review the resident's care plan for these interventions. She stated the care plan was not updated but should have been.
- Potential for harm · Ecited before2023-06-28 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — patternEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interview, the facility failed to develop interventions for preventions of falls for three (#16, 45, and #101) of four residents sampled for falls. The Resident Census and Conditions of Residents form, dated 06/25/23, documented 54 residents resided in the facility. Findings: 1. Res #16 had diagnoses which included HTN, reduced mobility, atrial fibrillation, and diabetes. A care plan, revised 04/28/23, documented Res #16 was at risk for falls due to unsteadiness while walking, muscle weakness, and previously injured hip. The care plan documented all interventions as initiated 12/27/22. A facility incident report, dated 05/12/23, documented Res #16 had a non-injury fall in their bathroom. The incident report documented None of above for immediate measures taken. The incident report documented No Interventions Used for outcome of interventions. A facility incident report, dated 05/15/23, documented Res #16 had a non-injury fall in their bedroom. The incident report…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-06-28 · tag F0695 — failed to provide proper breathing / tracheostomy care — patternProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review, and interview, the facility failed to ensure: a. O2 tubing was labeled for two (#12 and #31, and b. a resident's O2 concentrator was set according to the physician's order for one (#27) of three sample residents reviewed respiratory. The Resident Census and Conditions of Residents report, dated 06/25/23, documented 54 residents resided in the facility. Findings: 1. Res #12 had diagnoses which included acute respiratory disease and severe morbid obesity. A physician order, dated 03/21/23, documented O2 via nasal cannula at 2 to 4 liters to keep O2 above 90 percent. A quarterly assessment, dated 05/16/23, documented the resident's cognition was intact and they had received O2 therapy in the last 14 days. A physician order, dated 06/26/23, documented to change and date O2 tubing weekly on Tuesdays on the 11:00 - 7:00 a.m. shift. On 06/26/23 at 8:18 a.m., Res #12 was observed with an O2 concentrator in their room with no O2 in place. They stated they used O2 as needed. The O2 tubing was not labeled. On 06/26/23 at 9:22 a.m., LPN #2 was asked how…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-06-28 · tag F0730 — patternObserve each nurse aide's job performance and give regular training.
What the surveyor found here — the official record, unedited, may be distressing
Based on record review and interview, the facility failed to perform annual nurse aide performance reviews. The Resident Census and Conditions of Residents form, dated 06/25/23, documented 54 residents resided in the facility. Findings: On 06/25/23 at 9:01 a.m., the facility provided in-service records. The records did not include an annual nurse aid performance review. On 06/27/23 at 2:48 p.m., the annual nurse aid performance reviews were requested. On 06/28/23 at 10:19 a.m., the DON stated annual nurse aid performance reviews were not completed.
- Potential for harm · E2023-06-28 · tag F0755 — failed to provide safe pharmacy services — patternProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, the facility failed to ensure medications were administered as ordered for two (#16 and #18) of six sampled residents reviewed for medications. The Resident Census and Conditions of Residents report, dated 06/25/23, documented 54 residents resided in the facility. Findings: 1. Res #16 had diagnoses which included diabetes mellitus. A physician order, dated 12/13/22, documented Novolog (insulin) Flexpen U-100 before meals at 6:30 a.m., 11:30 a.m., and 4:30 p.m. It documented 100 units/3 ml, amount 0 - 12 units. It documented if BS 0-150 give 0 units, if BS 151-200 give 2 units, if BS 201-250 give 4 units, if 251-300 give 6 units, if 301-350 give 8 units, if over 350 give 10 units and notify PCP. The May 2023 MAR was reviewed and the following was documented: a. on 05/07/23 at 4:30 p.m. the resident's BS was 374 and 10 units of Novolog was administered, and b. on 05/13/23 at 4:30 p.m., the resident's BS was 371 and 10 units of Novolog was administered. There was no documentation the PCP was notified. The June 2023 MAR was reviewed and the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-06-28 · tag F0756 — failed to review each resident's drug regimen — patternEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, the facility failed to ensure the pharmacist MRRs were reviewed by the physician and acted upon for three (#42, 45, and #47) of five sampled residents reviewed for unnecessary medications. The Resident Census and Conditions of Residents report, dated 06/25/23, documented 54 residents resided in the facility. 1. Resident #42 had diagnoses which included schizoaffective disorder and anxiety. A MRR, dated 01/04/23, documented the pharmacist made a recommendation to reduce olazaopine (antipsychotic medication) 2.5 mg HS for schizoaffective disorder. There was no documentation the physician responded to the recommendation. A MRR, dated 03/06/23, documented the pharmacist made a recommendation to reduce lorazepam (benzodiazepine medication) 0.5 mg TID. There was no documentation the physician responded to the recommendation. On 06/28/23 at 9:49 p.m., the ADON was asked to provide documentation the physician had responded to the MRR's for 01/04/23 and 03/06/23. On 06/28/23 at 10:40 a.m., LPN #1 stated they could not locate documentation where the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-06-28 · tag F0803 — failed to meet residents' dietary needs — patternEnsure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review, and interview, the facility failed to ensure diet orders were followed for one (#5) of three sampled residents reviewed for diet orders and food alternatives. The Resident Census and Conditions of Residents report, dated 06/25/23, documented 54 residents resided in the facility. Findings: Res #5 had diagnoses which included pressure ulcers, and muscle wasting and atrophy. A physician order, dated 12/29/22, documented regular diet with double protein with all meals. A quarterly resident assessment, dated 03/21/23, documented the resident's cognition was intact. It documented they required supervision with eating and they had no weight loss. On 06/25/23 at 8:07 p.m., Res #5 was asked about the food. The stated they did not always get double protein when they received their meals. On 06/26/23 at 8:11 a.m., CNA #2 was observed delivering Res #5's breakfast tray. The resident's diet card documented the resident was to have received two pieces of bacon. There was one piece of bacon observed on the resident's breakfast tray. CNA #2 was shown the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-06-28 · tag F0809 — failed to serve meals on a reasonable schedule — patternEnsure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interview, the facility failed to offer bedtime snacks to all residents. The Resident Census and Conditions of Residents form, dated 06/25/23, documented 54 residents resided in the facility. Findings: On 06/25/23 at 6:58 p.m., the snack cart was observed delivered to north hall. On 06/25/23 at 7:07 p.m., CNA #3 began the snack pass. On 06/25/23 at 7:10 p.m., CNA #3 did not approach room [ROOM NUMBER] to offer a snack. On 06/25/23 at 7:11 p.m., a resident was observed in room [ROOM NUMBER] laying in bed looking at a tablet. On 06/25/23 at 7:16 p.m., CNA #3 offered resident in room [ROOM NUMBER] B bed a snack, but did not offer a snack to resident resting in the A bed. The resident observed in the A bed with eyes open. On 06/25/23 at 7:17 p.m., CNA #3 skipped room [ROOM NUMBER]. Resident was observed in their recliner in their room with eyes open. On 06/25/23 at 7:17 p.m., CNA #3 offered a snack to resident in B bed in room [ROOM NUMBER]. Resident in A bed observed laying in bed with eyes…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-06-28 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and interview, the facility failed to ensure the kitchen was kept clean, maintained in good repair and in use cleaning cloths were properly stored. The Resident Census and Conditions of Residents report, dated 06/25/23, documented 54 residents resided in the facility. Findings: On 06/25/23 at 4:07 p.m., a tour of the kitchen was conducted. The following observations were made: a. there was an accumulation of black residue on the floor and the walls in the dish wash area, b. a base board was missing from the wall in the dish wash area, c. there was an accumulation of brown and black residue on the dish machine and tables in the dish wash area, d. there was paint/material peeling off of the ceiling in the dish was area, e. water was leaking from the cold and hot water knobs on the spray nozzle sink in the dish wash area, f. light shields were cracked and/or lights not secure to the ceiling, g. there was an accumulation of brown residue on the ceiling and light shield in the cook area, h. there was an accumulation of lint on the floor fan near the hand wash sink,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-06-28 · tag F0881 — failed to use antibiotics responsibly — patternImplement a program that monitors antibiotic use.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, the facility failed to implement an antibiotic stewardship program. The Resident Census and Conditions of Residents form, dated 06/25/23, documented 54 residents resided in the facility. Findings: An undated facility policy, titled Facility Antimicrobial Stewardship Mission and Commitment Statements, documented in parts .The members of the Antimicrobial Stewardship Program Committee will develop, endorse, or adopt established guidelines for use by facility staff for appropriate identification and assessment of infections and treatment guidelines .The members of the Antimicrobial Stewardship Program Committee will meet at least quarterly to review collected data and facility trends, analyze performance, and develop action plans to improve antimicrobial use. Essential data to review includes: a. Antimicrobial orders b. Clinical documentation c. Supplemental information from .Infection surveillance logs .Microbiology testing .Other tests used to confirm infection such as imaging .Trends in infections .Trends by prescriber . On 06/26/23 at 2:16…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-06-28 · tag F0584 — failed to keep a safe, clean, comfortable home — isolatedHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — the official record, unedited, may be distressing
Based on observation and interview, the facility failed to ensure a sanitary environment in the laundry room. The Resident Census and Conditions of Residents form, dated 06/25/23, documented 54 residents resided in the facility. Findings: On 06/28/23 at 4:01 p.m., the following observations of the laundry room was made: a. missing and soiled ceiling tiles above the dryers; b. lint buildup on ceiling tiles, on top of dryers, and on top of washers; c. dirt, lint, and debris behind the washers; d. black and brown slimy build up in drainage trough behind washers; e. leaking water spout behind washers; and f. hard water/lime/calcium deposits on washer door window. On 06/28/23 at 4:35 p.m. the administrator was made aware of above findings. They stated the findings could be fixed tomorrow.
- Potential for harm · D2023-06-28 · tag F0637 — isolatedAssess the resident when there is a significant change in condition
What the surveyor found here — the official record, unedited, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to conduct a significant change assessment after a resident elected hospice services for one (#16) of one residents sampled for hospice services. The Resident Census and Conditions of Residents form, dated 06/25/23, documented 54 residents resided in the facility. Findings: Res #16 had diagnoses which included diabetes, HTN, and chronic pain. A quarterly MDS, dated [DATE], documented Res #16 did not have a terminal prognosis. A physician order, dated 06/13/23, documented Res #16 had elected hospice services. Record review did not document a significant change assessment after 06/13/23. On 06/28/23 at 1:50 p.m., the ADON/MDS coordinator stated significant change assessments should be conducted after a resident goes on or off of hospice. The ADON/MDS coordinator reviewed Res #16's records and stated the significant change was not conducted but should have been.
- Potential for harm · Dcited before2023-06-28 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — the official record, unedited, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure a comprehensive care plan was developed for one (#49) of 18 sampled residents whose care plans were reviewed. The Resident Census and Conditions of Residents form documented 54 residents resided in the facility. Findings: Res #49 was admitted on [DATE] with diagnoses which included chronic kidney disease, chronic atrial fibrillation, and generalized edema. On 05/10/23, an admission assessment was completed. The clinical record contained no comprehensive care plan. On 06/28/23 at 10:55 a.m., the ADON stated a comprehensive care plan was not completed before the resident discharged on 06/07/23.
- Potential for harm · D2023-06-28 · tag F0661 — isolatedEnsure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
What the surveyor found here — the official record, unedited, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure a discharge summary was completed for one (#50) of three sampled residents reviewed for discharge summaries. The Resident Census and Conditions of Residents form documented 54 residents resided in the facility. Findings: Res #50 was admitted [DATE] with diagnoses which included acute promyelocytic leukemia, chronic pulmonary embolism, and hypertension. A progress note, dated 04/24/23 at 12:45 p.m., documented a family member of the resident picked them up and transported them home. There was no documentation a discharge summary had been completed. On 06/28/23 at 11:45 a.m., the ADON stated the resident had left the facility for a brief stay at home but later decided not to return to the facility. They stated they were not sure if a discharge summary was completed. On 06/28/23 at 1:30 p.m., LPN #1 stated they had not completed the discharge summary for the resident.
- Potential for harm · D2023-06-28 · tag F0758 — failed to limit and justify psychotropic drugs — isolatedImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
What the surveyor found here — the official record, unedited, may be distressing
Based on record review and interview, the facility failed to ensure monitoring of Depakote for one (#45) of five sampled residents reviewed for unnecessary medications. The Resident Census and Conditions of Residents form, dated 06/25/23, documented 39 residents received psychotropic medications. Findings: Res #45 had diagnoses which included vascular dementia, depression, and generalized anxiety disorder. A physician order, dated 04/25/23, documented to administer Depakote 250 mg three times a day as a mood stabilizer. A MRR, dated 05/02/23, documented a new order for Depakote. The review documented a request for side effect monitoring and yearly Depakote level. A record review did not document side effect monitoring for Depakote or physician order for yearly Depakote level. On 06/28/23 at 1:12 p.m., the DON stated they had discovered in April that the facility was not getting physician responses. They stated there was no process to ensure the DON report portion of the MRR was responded to.
- Potential for harm · Dcited before2023-06-28 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — the official record, unedited, may be distressing
Based on observation and interview, the facility failed to ensure medication rooms were locked and secured. The Resident Census and Conditions of Residents form, dated 06/25/23, documented 54 residents resided in the facility. Findings: On 06/28/23, at 4:15 p.m., the medication room door on north hall was observed unlocked and open. The door remained open, unlocked, and unsupervised for 15 minutes as staff walked the halls without securing medication room. On 06/28/23 at 4:30 p.m., the ADON entered the hall and noted the door was unlocked, open, and unsupervised. They stated the door should remain locked at all times.
- Potential for harm · D2023-06-28 · tag F0770 — failed to provide lab services — isolatedProvide timely, quality laboratory services/tests to meet the needs of residents.
What the surveyor found here — the official record, unedited, may be distressing
Based on record review and interview, the facility failed to ensure labs were collected as ordered by the physician for one (#42) of five sampled residents reviewed for labs. The Resident Census and Conditions of Residents report, dated 06/25/23, documented 54 residents resided in the facility. Findings: Res #42 had diagnoses of deficiency of vitamins and HTN. A physician order, dated 11/09/21, documented to obtain vitamin D level on the fourth Thursday of November. A physician order, dated 11/23/21, documented to obtain CBC and CMP on fourth Thursday of May and November. A nurse note, dated 05/11/23, documented the lab tech was here from the hospital and was not able to get the resident's lab today. It was documented they would try again next week. On 06/28/23 at 9:59 a.m., LPN #1 was asked to locate a vitamin D lab for November 2022, and a CMP and CBC for May 2023 On 06/28/23 at 10:40 a.m., LPN #1 stated there was no CBC or CMP collected in May. They stated the re-draw was not done. On 06/28/23 at 12:14 p.m., LPN #1 stated the vitamin D lab test was not collected for November.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
$22,393 in federal fines across 1 penalty. 1 Medicare payment denial on record.
- $22,393 — penalty dated 2025-05-15
- Medicare payment denial — starting 2024-09-26 for 4 days
Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.
Part of a chain
This home belongs to BGM ESTATE — 15 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 1 of 5 | 1.8 | -0.8 vs chain |
| Health inspection | 2 of 5 | 2.1 | -0.1 vs chain |
| Staffing | 3 of 5 | 2.1 | +0.9 vs chain |
| Quality measures | 1 of 5 | 2.5 | -1.5 vs chain |
The other 14 homes this chain runs (chain average 1.8★, per CMS)
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Share | Since |
|---|---|---|---|---|
| BGM ESTATE LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 38% | since 12/28/2020 |
| GILBERT F. GREEN TRUST | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 25% | since 12/28/2020 |
| PHILIP M. GREEN REVOCABLE TRUST | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 25% | since 12/28/2020 |
| MITCHELL, KELLY | Individual | 5% OR GREATER DIRECT OWNERSHIP INTEREST; 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 13% | since 12/28/2020 |
| MITCHELL, MARCINDA | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 9% | since 12/28/2020 |
| MITCHELL, ROBERT | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 9% | since 12/28/2020 |
| TABOR, ANGELA | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 9% | since 12/28/2020 |
| TAYLOR, SANDRA | Individual | W-2 MANAGING EMPLOYEE | — | since 12/28/2020 |
| MORGAN, MICHAEL | Individual | CORPORATE OFFICER | — | since 12/28/2020 |
CMS files one row per role, so the 10 rows in the source record cover these 9 parties — each is shown once here with every role it holds. Nothing is omitted.
3 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
About 75% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $402K paid to related parties (affiliated landlords or management companies) in its most recent cost report.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in OK
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Oklahoma Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 375246. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-05-18, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.