Talihina Manor
First & Emmert Street, Talihina, OK 74571 · For profit - Limited Liability company · 69 certified beds · (918) 567-2279 Medicare & Medicaid certified
This home’s record is mixed — some reassuring signs, some worth asking about.
- a middle-of-the-pack inspection score (3/5)
- no federal fines or payment denials on record
- fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
- it has a citation for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0607) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- a high number of inspection citations overall (21) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- its facility-reported quality-measure score sits well above its independent inspection score
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 3 of 5 |
| StaffingFrom payroll records (PBJ) | 3 of 5 |
| Quality measuresSelf-reported by the facility | 5 of 5 |
Worth a closer look. This home's quality-measure rating runs 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.
Location & what’s nearby
Open in Google Maps ↗ · Directions ↗ · Larger map ↗
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 5 of 5 |
| Long-stay residentspeople who live here | 5 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating improved from 1 to 3 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 13.6% | 13.6% | 15.4% | better |
| Long-stay residents who lose too much weight | 2.3% | 3.3% | 5.4% | better |
| Long-stay residents with a catheter left in their bladder | 0.0% | 1.9% | 0.9% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with a urinary tract infection | 3.2% | 2.8% | 2.0% | worse |
| Long-stay residents with depressive symptoms | 0.0% | 3.4% | 6.5% | check this* — see note marked star below the table |
| Long-stay residents who were physically restrained | 0.0% | 0.1% | 0.1% | better |
| Long-stay residents with falls causing major injury | 7.1% | 4.7% | 3.3% | worse |
| Long-stay residents whose ability to walk worsened | 21.9% | 13.7% | 16.1% | worse |
| Long-stay residents on antianxiety or hypnotic medication | 37.6% | 25.7% | 18.9% | worse |
| Long-stay residents given the seasonal flu vaccine | 100.0% | 94.6% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 0.0% | 4.7% | 4.7% | check this* — see note marked star below the table |
| Long-stay residents with worsening bladder/bowel control | 11.1% | 17.1% | 21.2% | better |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 11.5% | 17.5% | 17.1% | better |
| Long-stay hospitalizations per 1,000 resident days | 0.94 | 2.31 | 1.67 | better |
| Long-stay outpatient ER visits per 1,000 resident days | 0.15 | 2.96 | 1.80 | better |
* This home reported 0% on a measure where lower is better. That can mean genuinely excellent care — but because the number is self-reported, a zero can also mean the problem was not recorded. Weigh it against the inspection record above.
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
Therapy staffing: this home’s payroll records show 0.46 therapist hours per resident per day in 2026Q1 — more than 76% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 8% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 12.1%CMS range 7.5–19.0 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 1.35 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 69 beds and averages 27.5 residents a day — about 40% occupied, or roughly 42 beds typically open. It often has substantial empty capacity — worth asking why, since low census can reflect either a new or shrinking home or one families are avoiding. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.65 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.50 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.25 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 3.56 hrs/resident/day on weekends vs 3.68 on weekdays — 3% thinner on weekends. RN hours go from 0.54 to 0.38 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
21 citations, most serious first. The 10 most serious are shown; the remaining 11 are one tap away and print in full.
- Potential for harm · E2025-07-03 · tag F0607 — failed to have anti-abuse policies — patternDevelop and implement policies and procedures to prevent abuse, neglect, and theft.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, the facility failed to complete criminal history background checks for 8 (dietary manager, social services director/activities director, CMA #1, CNA #1, CNA #2, CNA #3, CNA #4, and CNA #5) of 10 sampled employees reviewed for criminal history background checks. The administrator identified 26 residents who resided in the facility and 39 facility employees. Findings: A facility policy titled Abuse - Reportable Events, revised 01/2018, read in part, Pre-employment screening will be completed on all employees, to include: * Criminal History Check * Background Check 1. An untitled and undated employee list showed the dietary manager was hired 09/13/24. There was no criminal history background check results found in the dietary manager's employee file for the hire date 09/13/24. 2. An untitled and undated employee list showed the social services/activities director was hired 02/09/24. There was no criminal history background check results found in the social services/activities director's employee file for the hire date 02/09/24. 3. An untitled and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-07-03 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — the official record, unedited, may be distressing
Based on record review and interview, the facility failed to maintain a water management program to prevent the growth of Legionella and other opportunistic waterborne pathogens in the building water system. The DON reported 26 residents resided in the facility. Findings: An undated Reducing the Risk of Legionella in Facility Water Systems Policy, read in part, The facility will complete the following steps to implement a Water Management Program that considers the ASHRAE industry standard and the CDC toolkit .Establish a Water Management Program Team that will meet monthly and as needed to address any issues that arise that could pose a threats to water safety . Describe the building water systems using text and flow diagrams .Document and communicate all the activities of the Water Management Program. The water management program was reviewed. There was no documentation to indicate maintenance of the water management program. On 07/02/25 at 12:07 p.m., the assistant administrator/BOM reported they could only find the Legionella Policy.
- Potential for harm · F2024-03-01 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and interview, the facility failed to serve food in a sanitary manner. The administrator stated 23 residents received their meals from the kitchen. Findings: On 02/25/24 at 12:01 p.m., during the service for the noon meal, one staff member from the kitchen was observed taking out a tray of food while the other kitchen staff member was plating the next resident's meal. The staff delivering the trays was observed to take the meal out on a tray and then return to the kitchen with the same tray and putting it down for a new meal to be served on it. The staff member was not sanitizing the tray between each meal and was not observed to wash their hands when they entered the kitchen. On 02/25/24 at 12:04 p.m., both staff members who were serving the noon meal were observed to have on gloves. When the staff member took the tray with a resident's meal on it, they were observed to place the tray on the resident's table and offload the food and place the plates of food and drink in front of the resident. The staff member then returned to the kitchen and place the tray by…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-03-01 · tag F0578 — failed to honor advance directives / code status — patternHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interview, the facility failed to ensure residents' rights to formulate advanced directives in accordance with state law for four (#1, 4, 14, and #19) of 16 residents whose records were reviewed for advanced directives. The DON stated 16 residents residing in the facility had DNRs. Findings: 1. Res #14 had diagnoses which included cerebrovascular disease and dementia. A physician order, dated [DATE], documented the resident's code status was DNR. A quarterly assessment, dated [DATE], documented the resident was severely impaired in cognitive skills for daily decision making and was dependent with most ADLs. A care plan, initiated on [DATE] and last reviewed on [DATE], documented the facility would not perform life saving measures of CPR in the event of death of the resident. On [DATE] at 2:13 p.m., the dashboard of the resident's EHR records documented the resident's code status was DNR. At that time, the resident's EHR was reviewed and documented the resident had an…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-03-01 · tag F0641 — patternEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review, and interview, the facility failed to ensure the accuracy of MDS assessments for three (#2, #3, and #5) of 12 residents whose assessments were reviewed. The Long-Term Care Facility Application for Medicare and Medicaid form documented 24 residents resided in the facility. Findings: 1. Res #2 had diagnoses which included conversion disorder with seizures or convulsions, congestive heart failure, flaccid hemiplegia affecting right dominant side, and diabetes mellitus. A physician order, dated 12/01/17, documented the facility was to administer clopidogrel (an antiplatelet medication) 75 mg daily for a diagnosis of chronic congestive heart failure. On the same date, the physician ordered the facility to administer hydrochlorothiazide, (a diuretic medication) 25 mg daily for a diagnosis of chronic congestive heart failure. An annual assessment, dated 05/06/23, documented the resident was independent in cognitive skills for daily decision making. The assessment documented the resident required extensive assistance with bed mobility, transfer, hygiene,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-03-01 · tag F0656 — failed to write and follow a full care plan — patternDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review, and interview, the facility failed to develop care plans to meet the residents' needs for three (#3, 5, and #7) of twelve residents whose care plans were reviewed. The Long-Term Care Facility Application for Medicare and Medicaid form documented 24 residents resided in the facility. Findings: 1. Res #3 had diagnoses which included bipolar disorder and major recurrent and severe depressive disorder without psychotic features. A physician order, dated 08/21/23, documented the facility was to administer sertraline (an antidepressant medication) 25 mg, 1/2 a tablet daily. A quarterly assessment, dated 02/06/24, documented Res #3 received an antidepressant medication during the previous seven days. The resident's clinical record was reviewed and did not document a plan of care related to the use of an antidepressant medication. On 02/26/24 at 8:24 a.m., Res #3 was observed lying in their bed with the television on. The resident was awake and made eye contact with the surveyor but was not interviewable. On 02/29/24 at 4:45 p.m., the DON stated the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-03-01 · tag F0727 — failed to provide required RN coverage — patternHave a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
What the surveyor found here — the official record, unedited, may be distressing
Based on record review and interview the facility failed to ensure an RN was present in the facility for eight consecutive hours a day seven days a week. The Long-Term Care Facility Application for Medicare and Medicaid form documented 24 residents resided in the facility. Findings: A form, titled PBJ Staffing Data Report [NAME] Report 1705D FY Quarter 1 2023 (October 1 - December 31) documented multiple infraction dates of no RN hours. On 02/27/24 the corporate director of nursing and the corporate director of operations were asked to locate documentation an RN was present in the facility for eight consecutive hours on the infraction dates on the PBJ report. On 02/27/24 at 3:50 p.m., the corporate director of operations reported they were unable to provide documentation an RN was worked at least eight consecutive hours for the following dates, 10/01/23, 10/07/23, 10/08/23, 10/30/23, 11/05/23, 11/23/23, 11/24/23, 11/25/23, 12/11/23, 12/16/23, 12/18/23, 12/24/23, and 12/25/23.
- Potential for harm · E2024-03-01 · tag F0755 — failed to provide safe pharmacy services — patternProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review, and interview, the facility failed to ensure medications were stored and reconciled according to the facilities practice and standard of care. The Long Term Care Facility Application form Medicare and Medicaid form documented 24 residents resided in the facility. Findings: On 02/26/24 at 10:30 a.m., the DON described the process the facility used to account for and reconcile narcotic medications for disposal. The DON stated the facility CMAs and nursing staff were to bring the narcotic to the DON office and document the medication in a book along with the prescription number and the physical number of the medication. The DON would then confirm the information and place the medication along with the medication's count sheet in a locking cabinet inside of a second locking cabinet located in the DON office. On 02/26/24 at 10:36 a.m., the contents of the cabinet were observed and the following medications were in the cabinet. 15 syringes of morphine sulfate with each syringe containing 0.5 ml of morphine. 122 ampules of compounded lorazepam wrist rub…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-03-01 · tag F0758 — failed to limit and justify psychotropic drugs — patternImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review, and interview, the facility failed to ensure PRN psychotropic medications were limited to 14 days unless the physician deemed it appropriate to extend the duration and document a rational and end date for two (#12 and #14) of five residents whose medications were reviewed. The Long-Term Care Facility Application for Medicare and Medicaid form documented 24 residents resided in the facility. Findings: 1. Res #14 had diagnoses which included dementia and anxiety disorder. A physician order, dated 01/09/24, documented the facility was to administer lorazepam (an antianxiety medication) 0.5 mg every four hours as needed for a diagnosis of anxiety disorder. A quarterly assessment, dated 01/12/24, documented the resident was severely impaired in cognitive skills for daily decision making, required supervision with eating, and was dependent with most other ADLs. A care plan, dated 01/30/24, documented the resident was at risk for adverse consequences related to receiving antianxiety medication of lorazepam for the treatment of anxiety. On 02/27/24 at…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-03-01 · tag F0761 — failed to label and store drugs safely — patternEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interview, the facility failed to ensure medications were not kept past their expired date. The Long Term Care Facility Application form Medicare and Medicaid form documented 24 residents resided in the facility. Findings: On [DATE] at 10:16 a.m., the medication carts on the hall were inspected. One bottle labeled Vitamin D 50 mcg was observed to have a pharmacy label documenting an expiration date of [DATE]. The manufacturer expiration date was documented as 02/2024. At that time, CMA #1 was asked if the facility used the pharmacy label or the manufacturer label to determine the date the medication should have been pulled. The CMA stated she did not know but would find out. On [DATE] at 10:19 a.m., the medication room was observed with CMA #1. In the larger refrigerator, there were two pre-filled syringes, labeled Prevnar 13, documented an expiration date of 09/2023. An opened vial of Quadrivalent Influenza vaccine had an open date of [DATE] documented on the label. In…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 11 citations
- Potential for harm · E2024-03-01 · tag F0775 — patternKeep complete, dated laboratory records in the resident's record.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, the facility failed to have a system to receive resident lab reports and ensure the reports were placed in the residents' clinical records for seven (#2, 5, 7, 13, 14, 16, and #17) of eight residents reviewed for availability of lab reports. The DON stated eight residents received lab services utilizing the Choctaw Nation Hospital. Findings: 1. A physician order for Res #14, dated 07/12/17, documented the facility was to obtain a CBC with differential and a comprehensive metabolic panel in January and July of each year. The resident's EHR was reviewed and did not document the lab for January 2024. On 02/27/24 at 10:10 a.m., the DON was asked to provide the January lab results. On 02/27/24 at 10:20 a.m., the DON provided a copy of the January CBC with differential and a comprehensive metabolic panel. The report documented the facility had received it on 02/27/24. The DON stated the Choctaw Nation would draw the labs for the tribal member but would not provide the results. They stated the only way they could obtain the labs was if the resident or…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-03-01 · tag F0644 — isolatedCoordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review, and interview, the facility failed to update OHCA for residents with a newly evident or serious mental disorder for one (#3) of three residents reviewed for PASRR. The Long-Term Care Facility Application for Medicare and Medicaid form documented 24 residents resided in the facility. Findings: Res #3 had an admission diagnosis of psychosis not due to a substance or known physiological condition and anxiety disorder. A PASRR level I assessment, dated 11/19/14, documented a diagnosis of psychotic disorder. On 08/08/17 the resident received a diagnosis of bipolar disorder. On 05/23/18 the resident received a diagnosis of major depressive disorder, recurrent severe without psychotic features. The resident's clinical records did not document OHCA was notified for the new diagnosis of bipolar disorder on 08/08/17 or the diagnosis of major depressive disorder on 05/23/18. A quarterly assessment, dated 02/06/24, documented the resident had an anxiety disorder, depression, bipolar disorder, and received an antidepressant medication during the previous…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-03-01 · tag F0645 — isolatedPASARR screening for Mental disorders or Intellectual Disabilities
What the surveyor found here — the official record, unedited, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY The facility failed to ensure the OHCA was notified of a resident with a serious mental illness for one (#11) of three residents reviewed for PASRR level I screenings. The Long-Term Care Facility Application for Medicare and Medicaid form documented 24 residents resided in the facility. Findings: Res #11 was admitted to the facility on [DATE] with diagnoses which included bipolar disorder. A PASRR Level I screening form, dated 07/10/23, documented the resident did not have any serious mental health diagnoses. There was no documentation the OHCA was notified of the resident's bipolar diagnosis. On 02/25/24 at 3:01 p.m., the DON stated the PASRR I screening form was not filled out correctly. They stated they could not find where the OHCA was notified of the resident's bipolar diagnosis.
- Potential for harm · D2024-03-01 · tag F0700 — isolatedTry different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review, and interview, the facility failed to ensure residents were fully assessed for the use of side rails, were provided with an informed consent for the use of side rails, and side rails were properly installed for one (#13) of one resident reviewed for side rails. The DON stated 11 residents in the facility utilized side rails of any type. Findings: Res #13 had diagnoses which included cerebral infarction due to embolism of left middle cerebral artery, weakness, abnormalities of gait and mobility, and chenille and empress following cerebral infarction affecting right dominant side. A physician order, dated 01/18/24, documented the resident may use a hoop (a type of side rail) to help assist with turning and repositioning. A side rails screen form, dated 01/18/24, did not document the resident's medical diagnoses, size and weight, sleep habits, medications, acute medical or surgical interventions, underlying medical conditions, existence of delirium, ability to toilet self safely, cognition, communication, or risk of falling. A quarterly assessment,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-03-01 · tag F0744 — failed to care for residents with dementia — isolatedProvide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
What the surveyor found here — the official record, unedited, may be distressing
Based on record review and interview, the facility failed to develop a care plan for a resident with dementia to ensure they received the appropriate treatment and services for one (#5) of one resident reviewed for dementia care. The DON stated there were 12 residents with a diagnosis of dementia who resided in the facility. Findings: Res #5 had diagnoses which included dementia. A quarterly assessment, dated 01/09/24, documented the resident was moderately impaired in cognition, was dependent or required maximum assistance with ADLs, and did not walk. The resident's clinical records were reviewed and the care plan did not contain a plan of care specific to the resident's dementia care needs. On 03/01/24 at 1:30 p.m., the DON was asked to provide a plan of care related to the resident's dementia care. The DON stated the resident plan of care did not address the resident's dementia. They stated the resident should have had a plan of care to address their specific needs dementia caused.
- Potential for harm · D2024-03-01 · tag F0756 — failed to review each resident's drug regimen — isolatedEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review, and interview, the facility failed to ensure a physician responded to a consultant pharmacist recommendation for one (#2) of five residents whose medications were reviewed. The Long-Term Care Facility Application for Medicare and Medicaid form documented 24 residents resided in the facility. Res #2 had diagnoses which included conversion disorder with seizures or convulsions and transient ischemic deafness, bilateral. On 08/07/23 the consultant pharmacist reviewed the resident's medications and recommended the facility add oxcarbazepine level every six months to the resident's standing lab orders. A quarterly assessment, dated 01/30/24, documented the resident was moderately impaired in cognition, required partial to moderate assistance with most ADLs and received an anticoagulant, insulin, and a hypoglycemic medication during the seven day assessment period. On 02/26/24 at 8:25 a.m., Res #2 was observed during the administration of medications. The resident was not able to speak and was unwilling to receive the last medication however the CMA…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-03-01 · tag F0757 — failed to avoid unnecessary drugs — isolatedEnsure each resident’s drug regimen must be free from unnecessary drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review, and interview, the facility failed to ensure medications were prescribed for the correct indication for one (#2) of five residents whose medications were reviewed. The Long-Term Care Facility Application for Medicare and Medicaid form documented 24 residents resided in the facility. Findings: Res #2 had diagnoses which included a primary diagnosis of conversion disorder with seizures or convulsions. A quarterly assessment, dated 01/30/24, documented the resident was moderately impaired in cognition and required partial to moderate assistance with most ADLs. A physician order, dated 02/23/24, documented the facility was to administer oxcarbazepine (a medication used to treat a seizure disorder and nerve pain) 300 mg orally twice daily for a diagnosis of conversion disorder with seizures or convulsions. On 02/26/24 at 8:25 a.m., Res #2 was observed during the administration of medications. The resident was not able to speak and was unwilling to receive the last medication however the CMA worked with the resident and was able to convince the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-02-17 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — the official record, unedited, may be distressing
Based on record review and interview, the facility failed to develop a care plan for a resident on hospice services for one (#18) of one resident reviewed for Hospice services. The Resident Census and Conditions of Residents, dated 02/14/23, documented six residents received hospice services. Findings: A physician's order for Res #18, dated 06/24/22, read in part, Admit to (name withheld) Hospice services for senile degeneration brain secondary to intercranial hemorrhage related to frequent falls. A comprehensive care plan, last reviewed on 02/13/23 did not include a care plan for hospice services. On 02/17/23 at 10:50 a.m., the Administrator reported there should have been a hospice services care plan for Res #18.
- Potential for harm · D2023-02-17 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, the facility failed to revise a care plan with fall interventions for one (#18) of two residents reviewed for falls. An All Falls for Facility report, dated 02/14/22 through 02/16/23, documented 14 residents had falls in the last 12 months. Findings: Resident #18 was admitted with diagnoses which included dementia, epilepsy, and a history of falls. A Fall - Evaluation and Prevention policy, dated 03/15, documented in parts, .It is the policy of this facility to evaluate residents for their fal lrisk and develop interventions for prevention .Review all falls immediately .review of nurses note documentation and CP (care plan) updating. Fall interventions are to be reviewed for appropriateness, to ensure that they are a new intervention and to ensure that they have been implemented . An All Falls for Facility report, dated 02/14/22 through 02/16/23, documented falls for Res #18 on the following dates: 03/01/22, 04/23/22, 05/27/22, 06/22/22, 06/24/22 x 2, 08/01/22, 08/16/22, 08/24/22, 09/01/22, 09/20/22, 09/27/22, 10/03/22, 10/25/22, 01/31/23, and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-02-17 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, the facility failed to follow their fall prevention policy for one (#18) of two residents reviewed for falls. An All Falls for Facility report, dated 02/14/22 through 02/16/23, documented 14 resident had falls in the last 12 months. Findings: Res #18 was admitted with diagnoses which included dementia, epilepsy, and history of falls. A Falls - Evaluation and Prevention policy, dated 03/15, read in parts, .It is the policy of this facility to evaluate residents for their fall risk and develop interventions for prevention .Resident should be evaluated for their fall risk: .following a fall . An All Falls for Facility report, dated 02/14/22 through 02/16/23, documented falls for Res #18 on the following dates: 03/01/22, 04/23/22, 05/27/22, 06/22/22, 06/24/22 x 2, 08/01/22, 08/16/22, 08/24/22, 09/01/22, 09/20/22, 09/27/22, 10/03/22, 10/25/22, 01/31/23, and 02/14/23. Fall risk assessments were not completed after Res #18's falls for the following dates: 08/01/22, 09/20/22, 10/03/22, 01/31/23, and 02/14/23. On 02/17/23 at 10:50 a.m., the Administrator…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-02-17 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review, observation, and interview, the facility failed to ensure controlled medications in the medication room refrigerator were stored in a permanently affixed compartment and medication bottles were labeled. CMA #1 identified three residents received controlled medicatons from the refrigerator and 29 residents received medications from the medicaton room. Findings: On 02/17/23 at 10:15 a.m., in the medication room, a small black refrigerator with a lock on the door, contained plastic bags with 181 vials of lorazepam (a narcotic medication) 2 mg/ml and 88 capsules of dronabinol (a controlled substance) 2.5 mg., and 28 capsules of dronabinol 5mg. The plastic bags containing the medications were located on the shelves of the refrigerator. On 02/17/23 at 10:00 a.m., CMA #1 observed the medications in the refrigerator and reported they were unaware controlled substances/narcotics were to be kept in a secure and permanently affixed compartment. On 02/17/23 at 10:40 a.m., the charge nursed reported they were unaware controlled substances/narcotics were to be kept in a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
No federal fines in the current CMS record.
Part of a chain
This home belongs to BGM ESTATE — 15 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 4 of 5 | 1.8 | +2.2 vs chain |
| Health inspection | 3 of 5 | 2.1 | +0.9 vs chain |
| Staffing | 3 of 5 | 2.1 | +0.9 vs chain |
| Quality measures | 5 of 5 | 2.5 | +2.5 vs chain |
The other 14 homes this chain runs (chain average 1.8★, per CMS)
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Share | Since |
|---|---|---|---|---|
| BGM ESTATE LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 25% | since 12/29/2020 |
| DELORES O. MITCHELL REVOCABLE TRUST | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 25% | since 12/29/2020 |
| GILBERT F. GREEN TRUST | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 50% | since 12/29/2020 |
| MITCHELL, KELLY | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 6% | since 12/29/2020 |
| MITCHELL, MARCINDA | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 6% | since 12/29/2020 |
| MITCHELL, ROBERT | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 6% | since 12/29/2020 |
| TABOR, ANGELA | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 6% | since 12/29/2020 |
| TAYLOR, SANDRA | Individual | W-2 MANAGING EMPLOYEE | — | since 12/29/2020 |
| MORGAN, MICHAEL | Individual | CORPORATE OFFICER | — | since 12/29/2020 |
3 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
This home reported $234K paid to related parties (affiliated landlords or management companies) in its most recent cost report.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in OK
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Oklahoma Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 375328. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-07-03, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.