Focused Care at Sherman
817 W Center, Sherman, TX 75090 · For profit - Corporation · 116 certified beds · (903) 893-6348 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
- CMS lists it as a Special Focus candidate — not on the watch list itself, but among the homes CMS is watching because of its recent inspection history
- CMS has flagged it for abuse
- it has abuse, neglect, or exploitation citations (F0600, F0602, F0607) — most recent May 2025
- inspectors cited 5 immediate-jeopardy problems — the most serious level
- inspectors recorded 2 serious findings as past non-compliance — the problem was found, fixed, and verified before the survey closed, so it is history rather than a current condition, but it is still worth asking what changed
- a high number of inspection citations overall (45) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- the CMS record shows $120,309 in federal fines (most recent 2026-07-09)
- its facility-reported quality-measure score sits well above its independent inspection score
- its independent health-inspection rating is low (1/5)
- its payroll-based staffing rating is low (1/5)
- nursing-staff turnover (75%) runs well above the national median (45%)
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 1 of 5 |
| StaffingFrom payroll records (PBJ) | 1 of 5 |
| Quality measuresSelf-reported by the facility | 3 of 5 |
Worth a closer look. This home's quality-measure rating runs 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.
Location & what’s nearby
Open in Google Maps ↗ · Directions ↗ · Larger map ↗
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 3 of 5 |
| Long-stay residentspeople who live here | 3 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 1 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 11.5% | 15.8% | 15.4% | better |
| Long-stay residents who lose too much weight | 4.0% | 3.0% | 5.4% | better |
| Long-stay residents with a catheter left in their bladder | 0.7% | 0.3% | 0.9% | worse than state‡ — see note marked double-dagger below the table |
| Long-stay residents with a urinary tract infection | 0.9% | 0.8% | 2.0% | typical for the state‡ — see note marked double-dagger below the table |
| Long-stay residents with depressive symptoms | 1.0% | 2.4% | 6.5% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents who were physically restrained | 0.0% | 0.0% | 0.1% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with falls causing major injury | 2.9% | 3.3% | 3.3% | better |
| Long-stay residents whose ability to walk worsened | 13.6% | 14.0% | 16.1% | better |
| Long-stay residents on antianxiety or hypnotic medication | 40.6% | 18.0% | 18.9% | worse |
| Long-stay residents given the seasonal flu vaccine | 100.0% | 98.0% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 3.7% | 3.8% | 4.7% | better |
| Long-stay residents with worsening bladder/bowel control | 6.6% | 13.4% | 21.2% | better |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 28.4% | 9.6% | 17.1% | worse |
| Short-stay residents who newly got an antipsychotic medication | 6.7% | 1.5% | 1.4% | worse |
| Short-stay residents given the seasonal flu vaccine | 65.2% | 88.0% | 79.4% | worse |
| Short-stay residents rehospitalized after admission | 23.6% | 25.7% | 22.6% | typical |
| Short-stay residents with an outpatient ER visit | 14.2% | 12.3% | 12.0% | worse |
| Long-stay hospitalizations per 1,000 resident days | 2.02 | 2.17 | 1.67 | worse |
| Long-stay outpatient ER visits per 1,000 resident days | 2.50 | 2.06 | 1.80 | worse |
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
Therapy staffing: this home’s payroll records show 0.36 therapist hours per resident per day in 2026Q1 — more than 61% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 3% of this home’s weekday level — it runs therapy on weekdays, with essentially none at the weekend. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 9.8%CMS range 6.4–13.9 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 7.1%CMS range 4.0–13.5 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 1.19 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 116 beds and averages 62.4 residents a day — about 54% occupied, or roughly 54 beds typically open. It often has substantial empty capacity — worth asking why, since low census can reflect either a new or shrinking home or one families are avoiding. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.17 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.21 is below the 0.55-hour RN benchmark and nurse-aide staffing of 1.93 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 2.75 hrs/resident/day on weekends vs 3.35 on weekdays — 18% thinner on weekends. RN hours go from 0.22 to 0.20 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 75% is well above the national median of 45%. 2 administrators have left in the past year — frequent leadership churn is a warning sign families often miss.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
45 citations, most serious first. The 17 most serious are shown; the remaining 28 are one tap away and print in full.
- Immediate jeopardy · Kcited before2025-05-09 · tag F0607 — failed to have anti-abuse policies — patternDevelop and implement policies and procedures to prevent abuse, neglect, and theft.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to the facility failed to implement written policies and procedures that prohibit and prevent abuse, neglect and exploitation for one (Resident #4) of 10 residents reviewed for abuse and neglect. 1.The facility failed to prevent Resident #4 from neglect and possible abuse when she was fearful of Resident #13 and remained in the room when she did not know who the resident was any longer. 2.The facility failed to investigate Resident #4's concerns and allegations. 3. LVN A, LVN B, the ADON and the DON failed to recognize aa possible allegation of abuse/neglect. 4. The facility failed to identify and intervene for Resident #4. 5. The facility failed to report and protect Resident #4 from additional psychosocial harm. An Immediate Jeopardy (IJ) was identified on 05/07/25. The IJ template was provided to the facility on [DATE] at 1:43 PM. While the Immediate Jeopardy was removed on 05/09/25, the facility remained out of compliance at a scope of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Immediate jeopardy · Jcited before2025-05-09 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure the resident environment remained as free of accident hazards as possible and failed to ensure each resident received adequate supervision and assistance devices to prevent accidents for 2 of 4 residents (Resident #115 and Resident #61) reviewed for accidents and hazards. 1. The facility failed to ensure adequate supervision and put measures in place to prevent Resident #115 who was at medium risk for eloping from the facility. On 03/24/25, Resident #115 eloped out of the facility and the facility was not aware the resident eloped. Resident #115 was found in his wheelchair at the intersection of the service road off a major highway. The noncompliance was identified as PNC. The IJ began on 03/24/24 and ended on 03/25/24. The facility had corrected the noncompliance before the survey began. 2. The facility failed to ensure adequate supervision and put measures in place to prevent Resident #61 from sustaining a hot liquid burn on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Immediate jeopardy · Jcited before2025-03-13 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to ensure the resident environment remained as free of accident hazards as possible and failed to ensure each resident received adequate supervision and assistance devices to prevent accidents for 1 of 4 residents (Resident #1) reviewed for accidents and hazards. The facility failed to ensure adequate supervision and put measures in place to prevent Resident #1 who was at risk for eloping from the facility. Resident #1 had history of confusion, exit seeking behavior and wandering behavior. On 12/20/24, Resident #1 eloped out of the facility and the facility was not aware the resident eloped. Resident #1 was walking the streets about 3 blocks away from the facility in a residential area. The noncompliance was identified as PNC. The IJ began on 12/20/24 and ended on 12/26/24. The facility had corrected the noncompliance before the survey began. These failures could place residents at risk of potential accidents, injuries, harm or death. Findings…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Immediate jeopardy · K2024-04-05 · tag F0580 — failed to tell family and doctor about changes — patternImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to notify the resident's physician and responsible party when there was a significant change in the physical status for three of six residents (Resident Residents#15, #174, #71) reviewed for notification of changes. 1. Treatment Nurse and DON failed to notify Resident #15's Primary Physician when the wound care consultant had stopped seeing the resident on a weekly basis and failed to notify the Physician in a change of condition of the wounds. 2. LVN J failed to notify the Physician for wound care orders when Resident #15 re-admitted to the facility on [DATE]. 2. RN EE failed to notify the Physician and responsible party on 01/25/24 when Resident #174 developed a wound on her buttocks. 3. The ADON failed to notify the physician and responsible party of Resident #71's change of condition when a new pressure ulcer on her coccyx and blisters were observed on her leg on 03/10/24. An Immediate Jeopardy (IJ) was identified on 03/12/24 at 12:40 PM. The IJ…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Immediate jeopardy · Kcited before2024-04-05 · tag F0600 — failed to protect residents from abuse and neglect — patternProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interview, and record review, the facility failed to protect a resident's right to be free from abuse for 4 (Residents #7, #13, #49 and #325) of 12 residents reviewed for resident abuse. 1. The facility failed to ensure Resident #325 was free from physical abuse by CNA O on [DATE] 2. The facility failed to ensure Resident #49 was free from physical abuse by CNA O on [DATE]. 3. The facility failed to ensure Resident #7 was free from physical abuse by CNA O. 4. The facility failed to ensure Resident #13 was free from physical abuse by RN G on [DATE]. These failures resulted in an identification of an Immediate Jeopardy (IJ) on [DATE] at 6:10 PM. While the IJ was removed on [DATE] at 7:00 PM, the facility remained out of compliance at actual harm with a scope identified as pattern. These failures placed residents at risk for serious injuries, abuse, and serious harm. Findings included: 1. Record Review of Resident #325's Baseline Care Plan completed by ADON revealed resident admitted on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Immediate jeopardy · Kcited before2024-04-05 · tag F0607 — failed to have anti-abuse policies — patternDevelop and implement policies and procedures to prevent abuse, neglect, and theft.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interview and record review, the failed to implement their written abuse prevention policy and thoroughly investigate abuse allegations for three (Residents #7, #325 and #49) of nine residents reviewed for resident abuse. 1. The Administrator and DON failed to follow their abuse policy by reporting the allegations of physical abuse of Resident #325, by alleged perpetrator, CNA O, to HHSC within 2 hours after becoming aware of the incident on [DATE] and to thoroughly investigate the allegation for Resident #325. The facility failed to ensure that CNA O was suspended immediately pending investigation for the physical abuse allegation of Resident #325. 2. The Administrator failed to follow their abuse policy and thoroughly investigating the allegation of physical abuse for Resident #49. 3. The Administrator and DON failed to report an allegation of physical abuse ([DATE]) of Resident #7 by alleged perpetrator CNA O to HHSC within 2 hours of becoming aware of the incident on [DATE]. The…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Immediate jeopardy · Kcited before2024-04-05 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — patternProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews and record reviews, the facility failed to ensure based on the comprehensive assessment of a resident the resident with pressure ulcers received the necessary treatment and services, consistent with professional standards of practice, to promote healing, prevent infection and prevent new ulcers from developing for three of four (Residents #15, #174 and #71) residents reviewed for pressure ulcer care. 1. The Facility failed to notify Resident #15's Physician the Wound Care Consultant was no longer providing oversight for the resident's wounds from [DATE] through [DATE] which resulted in deterioration of her Left Ischium (hip) stage 4 pressure ulcer (full thickness skin and tissue loss with exposed muscle, tendon, ligament, cartilage or bone), sacrum stage 3 pressure ulcer (full thickness skin loss in which fat was visible and granulation tissues and rolled wound edges are often present), right gluteal fold (crease below the buttocks) stage 4 pressure ulcer, right lateral…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2026-01-31 · tag F0914 — patternProvide bedrooms that don't allow residents to see each other when privacy is needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure full visual privacy for residents for 3 of 12 rooms (rooms [ROOM NUMBER]) reviewed for physical environment. The facility failed to ensure rooms [ROOM NUMBER] had privacy curtains installed to provide privacy for the residents. This failure placed residents at risk for no visual privacy during care which could cause decreased feelings of self-worth. Findings included:Observation on 01/31/26 at 9:15 AM revealed room [ROOM NUMBER] did not have a privacy curtain for Bed B, and there was no track installed on the ceiling for a privacy curtain to be hung. Observation on 01/31/26 at 9:20 AM revealed the privacy curtain for Bed B in room [ROOM NUMBER] was positioned over the window due the window not having a curtain. This left the end of Bed B exposed. Observation on 01/31/26 at 9:40 AM revealed room [ROOM NUMBER] did not have a privacy curtain for Bed B although there was track on the ceiling for a privacy curtain to be hung. Interview…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-01-31 · tag F0557 — isolatedHonor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure residents were treated with respect and dignity for 2 of 6 residents (Residents #1 and #) reviewed for resident rights. 1. The facility failed to ensure Resident #1 was not exposed while in a public area of the facility. 2. The facility failed to ensure Resident #2's urine collection bag had a privacy cover. These failures could cause the residents to become embarrassed and have lowered levels of self-esteem. Findings included:1. Record review of Resident #1's quarterly MDS assessment, dated 01/21/26, reflected the resident was an [AGE] year-old female admitted to the facility on [DATE] with diagnoses which included dementia, diabetes, and heart failure. The MDS reflected the resident severe cognitive impairment with a BIMS score of 7, she used a wheelchair for mobility, and she was totally dependent on staff for her ADLs, including lower body dressing. Record review of Resident #1's care plan, dated 11/20/25, reflected she had an…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2026-01-13 · tag F0550 — failed to protect resident dignity and rights — patternHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interviews, and record review, the facility failed to ensure resident call lights were answered in a reasonable time for three (Resident 1, Resident 2, and Resident 4) of three residents reviewed for resident call system. The facility failed to ensure Resident 1, Resident 2, and Resident 4's call lights were answered in a reasonable time to meet their needs with three of three residents being diagnosed with lack of coordination, muscle weakness, blindness, and wheelchair dependency for mobility. This failure could place all residents at risk of the inability to contact the nursing staff and obtain assistance when needed and maintain a dignified existence.Findings include: On 1.13.26 at 9:35 a.m. during initial facility rounds, call light panel at the nurses station was observed to have two call lights on. Observed three staff sitting at the nurse's station typing on computers with no attempt to assist residents observed. In an interview and observation on 1.13.26 at 11:57 a.m. with Resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2025-05-09 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, interviews and record review, the facility failed to store, prepare, and serve food in accordance with professional standards for food service safety for the facility's only kitchen in: 1. The facility failed to ensure food items in the facility refrigerator were dated or labeled. 2. The facility failed to ensure 2 dietary staff wore facial hair coverings while preparing and serving food dinner on 5/5/2025. 3. The facility failed to ensure the grease trap on the cooking griddle was cleaned and emptied daily. 4. The facility failed to ensure broken tiles from kitchen footboard were stored away from opened food. 5. The facility failed to ensure temperatures were taken of all cooked food before serving them to residents during lunch meal service on 05/6/25. 6. The facility failed to ensure some food items were not properly sealed. These failures could affect residents who received their meals from the facility's only kitchen, by placing them at risk for food-borne illness if consumed and food contamination. Findings Include: Observation of refrigerator in the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-05-09 · tag F0600 — failed to protect residents from abuse and neglect — patternProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to protect the residents right to be free from abuse and neglect for one (Resident #4) of 10 residents reviewed for abuse and neglect. The facility failed to protect Resident #4 (female resident) right to feel safe when she told the facility that she did not feel safe sharing a room with Resident #13 ( male resident). Resident # 4 told the facility that she did not want to be in a room with Resident #13. Resident #4 no longer remembered her relationship with Resident #13. The facility failed to address Resident #4's concerns and allowed her to continue to reside in the same room as Resident # 4. An Immediate Jeopardy (IJ) was identified on 05/07/25. The IJ template was provided to the facility on [DATE] at 1:43 PM. While the Immediate Jeopardy was removed on 05/09/25, the facility remained out of compliance at a scope of pattern and a severity level of no harm that is not Immediate Jeopardy due to facility continuation of in-servicing and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-05-09 · tag F0656 — failed to write and follow a full care plan — patternDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to develop and implement a comprehensive person-centered care plan for each resident that included measurable objectives and timeframes to meet resident needs for 7 (Resident #4, #13, #22, #28, #34, #165, #12) of 27 residents reviewed for care plans. 1. The facility failed to create and implement a care plan that reflected Resident #4's relationship and cohabitation with Resident #13. 2. The facility failed to create and implement a care plan that reflected Resident #13's relationship and cohabitation with Resident #4. 3. The facility failed to create and implement a care plan that reflected Resident #22's relationship with Resident #28. 4. The facility failed to create and implement a care plan that reflected Resident #28's relationship with Resident #22. 5. The facility failed to create and implement a care plan that reflected Resident #165's relationship with Resident #34. 6. The facility failed to create and implement a care plan that…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-05-09 · tag F0761 — failed to label and store drugs safely — patternEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to label and secure drugs and biologicals used in the facility in accordance with currently accepted professional principles, and include the appropriate accessory and cautionary instructions, and the expiration date when applicable for the facility's one (hall 600 cart) of four medication carts reviewed for storage. 1. The facility failed to ensure Resident # 28's Lyumjev Insulin (Hormone) Pen, that was used on [DATE], was dated when opened. 2. The facility failed to ensure a vial of TB PPD, that was opened and used, was dated. 3. The facility failed to ensure 5 unopened and 1 opened vial of multi-dose flu vaccine and 3 unopened and 1 opened vial of multi-dose TB PPD was stored in a locked medication room or medication cart. These failures could affect residents and staff resulting in diminished effectiveness, and not receiving the therapeutic benefits of the medications. The findings included: 1. An observation on [DATE] at 04:45 p.m.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-05-09 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to maintain an Infection Prevention and Control Program designed to provide a safe, sanitary, and comfortable environment and to help prevent the development and transmission of communicable diseases and infections for 3 of 17 residents (Resident #47, Resident # 28, and Resident #46) observed for infection control. 1. The facility failed to ensure LVN D performed hand hygiene before and after performing Resident #47's fingerstick blood sugar on 05/06/25 and failed to perform hand hygiene after cleaning the soiled glucometer. 2. The facility failed to ensure LVN D performed hand hygiene before and after performing Resident #28's fingerstick blood sugar on Resident # 28 and failed to prevent cross contamination of the dining room table when she placed the soiled glucometer on the table after obtaining the fingerstick blood sugar on 05/06/25. 3. The facility failed to ensure CNA Q performed hand hygiene while providing incontinence care to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-05-09 · tag F0925 — failed to control pests — patternMake sure there is a pest control program to prevent/deal with mice, insects, or other pests.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure an effective pest control program was implemented so the facility is free of pests and rodents for one of twenty-four residents (Resident #2), the facility's only kitchen, the facility's only nurses' station, and one hall (100 hall) of five halls reviewed for pest control. 1. The facility failed to effectively treat Resident #2's room for gnats. 2. The facility failed to keep an effective pest control program so that the facility was free of gnats in the Kitchen. 3. The facility failed to ensure one hallway (100 hall) of 5 hallways where residents' rooms were located, were free of gnats. 4. The facility failed to ensure the nurses station was free from gnats. These failures placed residents at risk for cross contamination, food borne illnesses, the spread of infection and disease, and a reduced quality of life. Findings included: 1. In an observation and interview on 05/05/25 at 6:52 PM revealed Resident #2 was lying in bed with a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-05-09 · tag F0644 — isolatedCoordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to coordinate assessments with the pre-admission screening and resident review (PASARR) to avoid duplicative testing and effort for one (Resident #9) of 2 residents reviewed for PASARR. The facility failed to refer Resident #12 to the state authority for potential mental illness trigger by submitting a corrected PASARR evaluation after the addition of a mental health diagnosis. This failure could affect the residents who had a documented psychiatric diagnosis by placing them at risk for not receiving needed treatment and services. Findings included: A review of Resident #12's Face Sheet dated 5/9/25 reflected the resident was a [AGE] year-old female admitted to the facility on [DATE]. Resident #12 had on onset of schizoaffective disorder on 11/27/24. Review of Resident #12's MDS annual assessment dated [DATE] indicated the resident was considered by the State Level 2 PASARR process to have serious mental illness to include Schizophrenia (a chronic mental…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 28 citations
- Potential for harm · D2025-05-09 · tag F0655 — isolatedCreate and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to develop and implement a baseline care plan for each resident that included instructions needed to provide effective and person-centered care for the resident that met professional standards of care within 48 hours of the resident's admission for one of two (Resident #57) residents reviewed for baseline care plans. The facility failed to complete a baseline care plan for Resident #57. This failure could place newly admitted residents at risk of not receiving effective and person-centered care and services. Findings included: Review of Resident #57's 5-day MDS assessment dated [DATE], reflected she was a [AGE] year-old female who admitted to the facility on [DATE]. She had a BIMS of 12 which indicated she was moderately cognitively impaired. She was always incontinent of bowel and bladder, required substantial to maximum assistance with ADL's and had diagnoses including chronic obstructive pulmonary disease (lung disease that blocks airflow…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-05-09 · tag F0688 — failed to keep residents mobile / prevent decline — isolatedProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure residents with limited range of motion received appropriate treatment and services to increase range of motion and/or prevent further decrease in range of motion for one (Resident #12) of six residents reviewed for range of motion. The facility failed to implement interventions to prevent further decline of Resident #12's contracture to her left hand upon discharge from therapy services. These failures could place residents at risk for decline in range of motion, decreased mobility, and worsening of contractures. Findings included: Review of Resident #12's admission MDS Assessment, dated 3/1/25, reflected she was a [AGE] year-old female with an admission date of 4/18/23. Resident #12 had minimal cognitive impairment, and her BIMS score was 15. She had upper and lower extremity impairment on one side and required use of a wheelchair. Resident #12 required assistance in putting shoes on, lower body dressing, bathing, toileting, and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-05-09 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to provide pharmaceutical services including procedures that assure the accurate acquiring and administering of all medications to meet the needs of each resident for two of six residents (Resident #8, and Resident #28) reviewed for pharmacy services. 1. The facility failed to ensure LVN B followed the manufacturer's instructions to prime the Insulin Apart (Novolog) Insulin (Hormone) Pen prior to dialing in required amount of Insulin to be administered to Resident #8. 2. The facility failed to ensure LVN D followed the manufacturer's instructions to prime the Lyumjev Insulin (Hormone) Pen prior to dialing in required amount of Insulin to be administered to Resident #28. These failures placed residents at risk of not receiving full dosage of medication. Findings included: 1. Record review of Resident #8's, Face sheet, dated 05/09/25 reflected an [AGE] year-old female with an admission date of 11/06/21. Resident #8 had a diagnosis which…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-03-13 · tag F0607 — failed to have anti-abuse policies — isolatedDevelop and implement policies and procedures to prevent abuse, neglect, and theft.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to implement written policies and procedures that prohibit mistreatment, neglect, and abuse for two (Resident #2 and an unknown Resident) of four residents reviewed for abuse. The facility did not implement their policy on reporting abuse to state agency for a resident-to-resident altercation that occurred on 12/13/24 between Resident #2 and an unknown Resident. This deficient practice could place residents at risk for abuse, neglect, and not having their needs met. Findings included: Record review of the facility policy titled Abuse revised on 01/01/2023, reflected, Reporting/Investigation: The law requires the abuse coordinator/designee, or employee of the facility who believe that the physical or mental health or welfare of a resident has been or may be adversely affected by abuse, neglect, or exploitation caused by another person to report the abuse, neglect or exploitation .All events that involve an allegation of abuse or involved a suspicious…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-02-17 · tag F0761 — failed to label and store drugs safely — patternEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review the facility failed to assure that medications were secure and inaccessible to unauthorized staff and residents for 2 (Medication Cart #1 and Medication Cart #2) of 2 medication carts observed for medication storage, in that: The facility failed to ensure controlled medications in unsecure bubble packaging cards were immediately removed from Medication Cart #1 and Medication Cart #2. These failures could place residents at risk of not having the medication available due to possible drug diversion and at risk of not receiving the intended therapeutic benefit of the medication. Findings Included: During an observation and record review of medication cart #1 on 02/15/25 at 2:09 PM revealed a pill bubble packaging card filled with Tramadol 50 mg tablets (controlled medication used to treat insomnia [trouble sleeping]). The seals that secured 3 pill bubbles (#6, #7, and #13) were not intact and covered with tape. A pink and blue capsule was noted inside each bubble. There were 14 pills remaining. The narcotic log count sheet reflected…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-02-17 · tag F0602 — failed to protect residents from theft of their belongings — isolatedProtect each resident from the wrongful use of the resident's belongings or money.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and records review, the facility failed to ensure the right to be free from misappropriation of resident property for 1 of 5 residents (Resident #1) reviewed for misappropriation of resident property. RN A used Resident #1's prescribed Fentanyl (an opioid pain medicine that is used to treat moderate to severe chronic pain around the clock) 100 mcg 72-hour transdermal (skin) patch for personal recreational use on 02/12/25. This failure placed residents at risk of not receiving timely pain management care which could result in prolonged pain and diminished quality of life. Findings included: Record review of Resident #1's Quarterly MDS assessment, dated 12/06/24, revealed an [AGE] year-old female, who admitted to the facility on [DATE] - most recent re-admission on [DATE], with the following diagnoses: Ankylosing Spondylitis (an inflammatory disease that can fuse the vertebrae in the spine and cause back pain, stiffness and hunched posture), lumbar region; Erosive Osteoarthritis…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-06-25 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — patternProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record reviews, the facility failed to ensure a resident with pressure ulcers receives necessary treatment and services, consistent with professional standards of practice, to promote healing, prevent infection and prevent new ulcers from developing for 1 (Resident #1) of 5 residents reviewed for quality of care, in that: The facility failed to monitor, treat, and reassess a wound to Resident #1's lower back. LVN A documented that Resident #1 had a pressure, venous, arterial, diabetic, or surgical wound (no location, no description disclosed) in a weekly skin assessment on 05/27/24 and 06/03/24 but did not notify the WCN. On 06/06/24, RCP B informed the WCN about an open area on Resident #1's lower back (WCN identified area as the very bottom of spine area - tailbone). The WCN assessed, documented a Stage II wound to Resident #1's lower back, notified the PCP and started treatment to the wound. No treatment was provided to the wound site before 06/06/24. Resident #1 was discharged to the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2024-04-05 · tag F0725 — failed to have enough nursing staff — widespreadProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to have sufficient nursing staff with the appropriate competencies and skills sets to provide nursing and related services to assure resident safety and attain or maintain the highest practicable physical, mental, and psychosocial wellbeing for 12 (Residents #4, #23, #35, #36, #41, #52 and five residents in confidential group interview) of 12 residents reviewed for staffing concerns. 1. The facility failed to ensure there were sufficient staff to ensure Resident #35 and #23 received 8 AM medications on time on 03/10/24. 2. The facility failed to ensure there was sufficient staff available to provide timely incontinent care for Resident #4 on 03/10/24. 3. The facility failed to ensure residents received showers on their shower days due to staffing issues. 4. The facility failed to ensure sufficient staff to meet resident needs in February and March 2024. These failures placed residents at risk of not getting needed care and services, a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2024-04-05 · tag F0801 — widespreadEmploy sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to employ sufficient staff with appropriate competencies and skill sets to carry out the functions of the food and nutrition service for 1 of 1 facility kitchen reviewed for food and nutrition services. 1. The facility failed to have a qualified Dietary Manager who was full-time at facility. 2. The facility failed to ensure Dietary [NAME] met the required qualifications, the [NAME] did not have a food handling management certificate within 30 days of hire. This failure could place residents at risk for the spread of foodborne illness and negative impacts to their nutrition and health. The findings included: 1. Record review of the employee file for Dietary Manager revealed a certificate of completion for Food Safety Management Principles dated 11/12/2023 and no Dietary Manager license. Interview with the Dietary Manager on 03/10/2024 at 11:22 AM revealed she worked at the facility about 4 days per week and that she oversaw the kitchen. She said she reviewed menus for residents and ordered food and took inventory…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2024-04-05 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, interviews, and record review, the facility failed to store, prepare, distribute, and serve food in accordance with professional standards for food service safety for one of one kitchen reviewed for kitchen sanitation in that: On 3/10/2024, the facility failed to label and date 6 frozen tubes of raw ground beef, a box of frozen fried catfish, container of vegetable soup, container of ketchup, and container of refried beans, use appropriate hand hygiene practices, and failed to ensure proper food temperatures of ground beef puree and vegetable puree. These failures could place residents at risk for food contamination and food-borne illness and impact the health and nutrition of residents. Findings included: 1. Observation on 03/10/2024 at 9:19 AM of the walk-in fridge revealed undated container of a reddish liquid with corn and green beans, undated container of refried beans, and an undated container of red thick substance. Interview on 03/10/2024 at 9:21 AM with the [NAME] revealed the containers of vegetable soup, refried beans, and ketchup were undated and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-04-05 · tag F0558 — failed to accommodate residents' needs and preferences — patternReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interview and record review, the facility failed to ensure residents received services in the facility with reasonable accommodation of needs and preferences for two (Residents #45 and #69) of sixteen residents reviewed for call lights. 1. Facility failed to ensure Resident #45's call button was within reach of Resident #45 while he was lying in bed. 2.Facility failed to ensure Resident #69's call button was within reach of Resident #69 while he was lying in bed. These failures could place residents at risk for delay in assistance and decreased quality of life, self-worth, and dignity. Findings included: 1. Review of Resident #45's significant change MDS assessment dated [DATE] reflected Resident #45 was a [AGE] year-old male readmitted to the facility on [DATE] with diagnoses of injury at unspecified level of cervical spinal cord, cancer, cirrhosis, diabetes, Alzheimer's disease and chronic obstructive pulmonary disease and repeated falls. Resident #45 required partial/moderate assistance…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-04-05 · tag F0584 — failed to keep a safe, clean, comfortable home — patternHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure resident has a right to a safe, clean, comfortable and homelike environment for 9 (Residents #1, #5, #20, #21, #39, #41, #59, #67, #69) of 24 residents reviewed for safe and sanitary environment. 1. The facility failed to ensure Resident #20, #21, #41 and #59 had bed sheets in good condition without holes in them. 2. The facility failed to ensure Resident #39's curtain was without food stains. 3. The facility failed to ensure sheet rock behind toilet was in good condition not exposing pipes in Resident #69's bathroom. 4. The facility failed to ensure Resident #67's room had a curtain over the window. The facility failed to ensure Resident #67's bathroom had a toilet paper holder, a mirror, and sheet rock in bathroom wall did not expose pipes. 5. The facility failed to ensure residents in secure unit (500 hall) were comfortable with room temperature. These failures could place residents at risk of living in an unsafe, unsanitary, and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-04-05 · tag F0677 — failed to help fully-dependent residents with daily care — patternProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to provide the necessary services for residents who are unable to carry out activities of daily living to maintain good grooming and personal hygiene for 9 (Resident #4, Resident #26, Resident #16, Resident #2, Resident #36, Resident #41, Resident #52, Resident #5, Resident #47) of 24 residents reviewed for ADLs. The facility failed to ensure: 1- Resident #4, who required extensive assistance, was provided with timely incontinence care on 03/10/24 from 6:30 a.m. to 3:15 p.m. 2- Resident #26 had her fingernails cleaned and trimmed. 3- Resident #16 was shaved and not having facial hair. 4- Resident #2 was shaved and not having facial hair. 5- Residents #36, #41 and #52 received showers on shower days. 6- Resident #5 her fingernails cleaned and teeth brushed. 7- Resident #47 had her fingernails cleaned These failures could place residents who were dependent on staff for ADL care at risk for loss of dignity, risk for infections and a decreased…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-04-05 · tag F0679 — failed to provide activities — patternProvide activities to meet all resident's needs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to provide residents with an ongoing program of activities for 5 out of 5 residents (Resident #67, #46, #48, #70 and #5) reviewed for activities. The facility did not provide routine activities for Residents #67, #46, #48, #70 and #5. The failure could affect residents by placing them at risk for depression, boredom, and decreased quality of life. Findings included: 1. Record Review of Resident #67's Quarterly MDS dated [DATE] revealed resident was an [AGE] year-old female admitted to the facility on [DATE]. Resident #67 diagnoses included: Metabolic Encephalopathy (brain dysfunction due to disease or toxins in body), Dementia (loss of cognition), Hypotension (low blood pressure), and a BIMS score of 11 (moderately impaired cognition). Record review of Resident #67's Care Plan dated 11/28/2023 revealed resident would maintain involvement in cognition stimulation and social activities. Interview on 03/10/2024 at 11:00 a.m. with Resident #67…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-04-05 · tag F0755 — failed to provide safe pharmacy services — patternProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to provide pharmaceutical services including procedures that assure the accurate acquiring and administering of all medications to meet the needs of each resident for two of four residents (Residents #14 and Resident # 5) reviewed for pharmacy services in that- 1. RN G failed to follow the manufacturer's instructions to prime the Lispro Insulin (Hormone) Pen prior to dialing in required amount of Insulin to be administered to Resident #14. 2. RN D failed to follow the manufacturer's instructions to prime the Novolog Insulin (Hormone) Pen prior to dialing in required amount of Insulin to be administered to Resident #5. These failures placed residents at risk of not receiving full dosage of medication. Findings included: 1. Review of Resident #14's Face sheet dated 03/14/24 reflected an [AGE] year-old female admitted to the facility on [DATE]. Active diagnoses included diabetes mellitus. Record review of Resident #14's Physicians order summary…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-04-05 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to maintain an infection control program designed to prevent the development and transmission of infection for 6 residents (Resident #35, Resident #23, Resident #5, Resident #51, Resident #15, and Resident #45) of 8 observed for infection control. The facility failed to ensure: 1. MA F sanitized the blood pressure cuff between uses on Resident #35 and Resident # 23 and performed hand hygiene after performing blood pressure checks. 2. RN D prevented cross contamination of Resident #5's insulin and the medication cart when she dropped the insulin pen cap onto the floor, removed her gloves after administering Resident #5's insulin and leaving Resident #5's room and opening the medication cart, retuning Resident #5's box containing the resident's glucometer and insulin pen. 3. RN G prevented cross contamination of Resident #51's wound care supplies when she failed to set up a clean field in the residents' room and failed to perform hand hygiene…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-04-05 · tag F0573 — isolatedLet each resident or the resident's legal representative access or purchase copies of all the resident's records.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to allow the resident to obtain a copy of the medical records upon request and within 2 working days advance notice to the facility for 1 Resident (#227) of 24 sampled residents. The facility failed to provide a copy of Resident #227's medical records upon request by the resident's representative. The deficient practice could place residents at risk of contributing to a delay in the due legal process for residents and not having continuity of care. Findings included: Record Review of Resident #227's face sheet revealed resident was a [AGE] year-old male admitted to the facility on [DATE]. The resident's MDS dated [DATE] revealed a BIMS score of 6 (severely cognitively impaired). Interview on 3/12/24 at 9:34 a.m. with Resident #227's POA, revealed the POA was unable to get any medical records and had requested them through email and in person on 1/31/24. Interview on 3/13/24 at 12:48 p.m. was attempted with Corporate Medical Records. A voicemail was left…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-04-05 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to provide the necessary care and services to attain or maintain the highest, practicable physical, mental and psychosocial well-being in accordance with the comprehensive assessment and plan of care for one of four (Resident #51) residents reviewed for wound care. RN D failed to provide Resident #51 her prescribed wound care on 03/09/24. This failure could place residents at risk for a decline in the resident's condition, increased risk of infection and decline in wound healing. Findings Included: Review of Resident #51's Quarterly MDS assessment dated 12/2924 reflected a [AGE] year-old female admitted to the facility on [DATE]. Resident was cognitively intact with a BIMS of 14. She was always incontinent of bladder and frequently incontinent of bowel, required substantial to extensive assistance with ADL care and was high risk for pressure ulcer/injury. She had no skin issues at the time of assessment. Resident #51 had active diagnoses…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-04-05 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolatedProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure a resident who was incontinent of bladder received appropriate treatment and services to prevent urinary tract infections for one (Resident #45) of two residents reviewed for incontinence care. The facility failed to ensure RN D provided appropriate perineal care for Resident # 45 after an incontinent episode when she failed to clean the resident's scrotum, and penis. This failure could place residents at risk for the development and/or worsening of urinary tract infections and skin breakdown. Findings included: Record review of resident #45's Comprehensive MDS assessment, dated 01/02/24, reflected a [AGE] year-old male with an admission date of 08/29/22 with diagnoses included injury of cervical spinal cord (permanent complete or partial loss of sensory function), muscle weakness, lack of coordination, and need for assistance with personal care. Resident #45 had a BIMS score of 15 which indicated Resident #45's cognition was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-04-05 · tag F0759 — failed to keep medication error rate low — isolatedEnsure medication error rates are not 5 percent or greater.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure the medication error rate was not 5% or greater. The facility had a medication error rate of 6.45%, based on 2 errors of 31 opportunities, which involved two of four residents (Residents #35 and #23) and one of three staff observed during medication administration for medication errors in that-. 1. MA F failed to administer Resident #35's Pantoprazole 40 mg on 03/10/24 as ordered by the physician. 2. MA F failed to administer Resident #23's Omeprazole 20 mg on 03/10/24 as ordered by the physician. This failure could place residents at risk for not receiving therapeutic effects of their medications and possible adverse reactions. The findings include: 1. Record review of Resident #35's Face sheet, dated 03/14/24, reflected a [AGE] year-old male with an admission date of 11/29/23. Resident #33 had a diagnoses which included diverticulitis (inflammation of the digestive tract), gastro-esophageal reflux (condition where stomach content…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-04-05 · tag F0790 — failed to provide dental care — isolatedProvide routine and 24-hour emergency dental care for each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to assist residents in obtaining routine and 24-hour emergency dental care for 1 of 8 residents (Residents #18) reviewed for dental services. The facility failed to provide timely dental services for Resident #18 and follow up on dental referral. This failure could place residents at risk of oral complications, dental pain, and diminished quality of life. Findings included: Record review of Resident #18's Quarterly MDS dated [DATE] revealed she was a [AGE] year-old female admitted on [DATE] and readmitted on [DATE] with diagnoses of bi-polar type schizoaffective disorder (episodes of extreme mood swings including delusions), encephalopathy, dementia (loss of cognitive function), hypertension (high blood pressure) and a BIMS score of 99 indicating resident was unable to complete interview. Record review of Resident #18's nurse's progress note dated 02/16/2024 by SSD revealed Resident #18 requested a dental referral because it was difficult for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2023-02-09 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, interview and record review the facility failed to store, prepare, distribute and serve food in accordance with professional standards for food service safety for one of one kitchen reviewed for kitchen sanitation. 1. The facility failed to ensure refrigerator item in walk -in refrigerator was labeled, dated and sealed. 2. The facility failed to ensure black refrigerator unit with freezer on top and drink cooler freezer had thermometers. The facility failed to document temperatures. The facility failed to ensure cleanliness of drink cooler freezer. 3. The facility failed to ensure the Dietary Manager and Food Service Manager E washed their hands when touching PPE and changing gloves during lunch preparation on 02/08/23. 4. The facility failed to ensure hamburger patties' food temperature was taken after cooked and before served to residents for lunch on 02/08/23. 5. The facility failed to ensure the low temperature dish machine was meeting the temperature of 120 degrees Fahrenheit for wash and rinse cycle. 6. The facility failed to ensure trays and bowls were…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-02-09 · tag F0558 — failed to accommodate residents' needs and preferences — patternReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interview and record review, the facility failed to ensure residents received services in the facility with reasonable accommodation of needs and preferences for three (Residents #26, #4 and #5) of nine residents reviewed for call lights. 1. Facility failed to ensure Resident #26's call button was within reach of Resident #26 while she was lying in bed. 2. Facility failed to ensure Resident #4's call button was within reach of Resident #4 while she was lying in bed. 3. Facility failed to ensure Resident #5's call button was within reach of Resident #5 while she was lying in bed. These failures could place residents at risk for delay in assistance and decreased quality of life, self-worth, and dignity. Findings included: 1. Review of Resident #26's Annual MDS assessment dated [DATE] reflected she was a [AGE] year-old female admitted to the facility on [DATE] with diagnoses of Parkinsons disease, stroke, diabetes, seizures and chronic obstructive pulmonary disease. Resident #26 had a BIMS of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-02-09 · tag F0695 — failed to provide proper breathing / tracheostomy care — patternProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, interview, and record review, the facility failed to ensure that a resident who needs respiratory care, is provided such care, consistent with professional standards of practice and the residents' goals and preferences for three (Residents #47, #48 and #230) of five residents reviewed for oxygen therapy. 1. The facility failed to ensure there was a process in place to ensure there was an adequate amount of portable oxygen in the facility to meet the needs and preferences of residents who were on oxygen therapy. The administration did not maintain a reserve of portable oxygen tanks for residents to use as needed. 2. The Administration did not contact the Oxygen Vendor timely to ensure a delivery of portable oxygen tanks would be received before running out of portable oxygen tanks. 3. The facility did not have a designated staff assigned to monitor the supply of portable oxygen tanks and therefore was not aware that the facility was running low on supply of portable oxygen tanks. These failures placed residents on continuous oxygen therapy at risk for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-02-09 · tag F0801 — patternEmploy sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service for one (Dietary Manager) of three dietary staff reviewed for qualifications. The facility failed to employ a qualified Dietary Manager. This failure could place the residents at risk of not being provided a nutritional well-balanced diet and not have their dietary needs identified and addressed. Findings included: Review of the Dietary Manager's employee file revealed a hire date of 12/30/21 and she had food handlers' training certificate dated 08/04/22 with expiration date of 08/04/24. She did not have certified dietary manager certificate or ServeSafe Manager certification in her file. The Dietary Manager did not have an associate degree or higher in food service management or in hospitality. The Dietary Manager's job description was not in the employee's file. Interview on 02/07/23 at 10:13 AM revealed the Dietary Manager stated she started working at the facility as the Dietary Manager…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-02-09 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure the comprehensive care plan described the services that are to be furnished to attain or maintain the resident's highest practicable physical, mental, and psychosocial well-being for two (Residents #71 and Resident #62) of eighteen residents reviewed for comprehensive care plans. 1. Resident #71's care plan failed to address interventions to prevent complications related to his indwelling urinary catheter and his G-tube. 2. Resident # 62's care plan failed to address his hospice election and failed to identify services that were provided by the hospice. These failures placed residents at risk of not receiving individualized care and services to meet their needs and interventions to prevent complications related to each individuals identified concerns. Findings included: 1. Record review of Resident #71's quarterly MDS assessment, dated 12/21/22, reflected he was a [AGE] year-old male admitted to the facility on [DATE] and readmitted…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-02-09 · tag F0693 — failed to provide proper feeding-tube care — isolatedEnsure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to provide treatment and services to prevent complications of enteral feeding for one (Residents #71) of one resident reviewed for feeding tubes. The ADON failed to check placement of Resident #71's G-Tube by checking for gastric residual prior to administering the resident's medications. This failure could affect residents by placing them at risk of obstruction of the G-tube, nausea, vomiting and potential for aspiration and discomfort. Findings included: Record review of Resident #71's quarterly MDS assessment, dated 12/21/22, reflected he was a [AGE] year-old male admitted to the facility on [DATE] and readmitted on [DATE]. The resident was unable to complete the brief interview for mental status and was coded as severely cognitively impaired by staff assessment. Diagnoses included dysphagia (swallowing difficulties), cerebrovascular accident (stroke) neurogenic bladder (lack of bladder control due to brain or nerve problem), and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-02-09 · tag F0919 — failed to provide a working call system — isolatedMake sure that a working call system is available in each resident's bathroom and bathing area.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, interviews and record review, the facility failed to ensure resident rooms were adequately equipped to allow residents to call for staff assistance through a communication system which relays the call directly to a staff member or to a centralized staff work area for two (Residents #4 and #5) of 10 residents reviewed for resident call system in that: The facility failed to ensure Resident # 4 and Resident # 5 call light outside the resident door was working properly. Resident # 4 and Resident # 5 resided in the same room. This failure could place residents at risk for delay in assistance and decreased quality of life, self-worth, and dignity. Findings included: Observation and interview on 02/07/23 at 11:34 AM with Resident # 4 revealed she was lying in her bed. She stated her call light had not been working for the last 2 days and was not within reach for her to use. Observation at 11:35 AM revealed the call light outside resident room did not light up when the call button was pushed by Resident #4. Observation and interview on 02/07/23 at 11:38 AM revealed…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
$120,309 in federal fines across 3 penalties.
- $27,378 — penalty dated 2026-07-09
- $10,361 — penalty dated 2025-03-13
- $82,570 — penalty dated 2024-04-05
Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.
Part of a chain
This home belongs to FOCUSED POST ACUTE CARE PARTNERS — 25 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 1 of 5 | 1.9 | -0.9 vs chain |
| Health inspection | 1 of 5 | 2.1 | -1.1 vs chain |
| Staffing | 1 of 5 | 1.2 | -0.2 vs chain |
| Quality measures | 3 of 5 | 4.0 | -1.0 vs chain |
The other 24 homes this chain runs (chain average 1.9★, per CMS)
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Share | Since |
|---|---|---|---|---|
| FPACP SHERMAN LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST; OPERATIONAL/MANAGERIAL CONTROL | 100% | since 02/01/2017 |
| CONLEY, SHAWN | Individual | CORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL | — | since 02/01/2017 |
| MCKENZIE, MARK | Individual | CORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL | — | since 02/01/2017 |
| STRUBBE, LORETTA | Individual | CORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL | — | since 02/01/2017 |
| FOCUSED POST ACUTE CARE PARTNERS LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 02/01/2017 |
| FOCUSED POST ACUTE CARE PARTNERS MANAGEMENT, LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 02/01/2017 |
| BALLOU, LARRY | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 04/08/2024 |
| REEDER, BENJAMIN | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 10/01/2020 |
| ROBERSON, ASHLEY | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | since 11/13/2023 |
| WATSON, NATHAN | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 07/01/2023 |
CMS files one row per role, so the 19 rows in the source record cover these 10 parties — each is shown once here with every role it holds. Nothing is omitted.
3 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
About 86% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $298K paid to related parties (affiliated landlords or management companies) in its most recent cost report. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in TX
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Texas Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 675089. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-05-09, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
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