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Bailey-Boushay House

2720 East Madison, Seattle, WA 98112 · Non profit - Corporation · 35 certified beds · (206) 322-5300 Medicare & Medicaid certified

Call the home — (206) 322-5300 Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse-prevention, restraint, or reporting citations — no harm found (F0605, F0609, F0610) — most recent May 2025Resident-funds citation (F0569)Behavioral-health or dementia-care citation — no harm found (F0758)
Insights

The public record raises real questions here. Weigh the concerns below carefully.

In its favor
  • a middle-of-the-pack inspection score (3/5)
  • no federal fines or payment denials on record
Worth asking about
  • it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0605, F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • it has a citation for mishandling residents’ money or property (F0569)
  • a high number of inspection citations overall (48) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

3/5
CMS overall
3 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 3 of 5
StaffingFrom payroll records (PBJ)Not rated
Quality measuresSelf-reported by the facility 3 of 5

Location & what’s nearby

Hospital
Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
329 29th Ave E · (206) 324-8424 · Call to confirm hours
Pharmacy
500 15th Ave E · (206) 709-4569 · Call to confirm hours
Grocery
Cheesland<0.1 mi
308 24th Ave E · (206) 709-1220 · Call to confirm hours
Park
401 24th Ave E · (206) 684-4075 · Typically dawn to dusk
Place of worship
2530 E Madison St · (206) 328-5444

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 3 of 5
Long-stay residentspeople who live here 3 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating fell from 5 to 3 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating3★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased16.9%14.2%15.4%typical
Long-stay residents who lose too much weight5.6%5.5%5.4%typical
Long-stay residents with a catheter left in their bladder0.0%1.0%0.9%better
Long-stay residents with a urinary tract infection0.0%1.6%2.0%better
Long-stay residents with depressive symptoms1.1%17.7%6.5%better than state — see note marked double-dagger below the table
Long-stay residents who were physically restrained0.0%0.1%0.1%better
Long-stay residents with falls causing major injury1.8%2.6%3.3%better
Long-stay residents whose ability to walk worsened21.0%17.2%16.1%worse
Long-stay residents on antianxiety or hypnotic medication26.9%12.4%18.9%worse
Long-stay residents given the seasonal flu vaccine100.0%93.8%95.3%typical
Long-stay residents with pressure ulcers8.5%4.3%4.7%worse
Long-stay residents with worsening bladder/bowel control15.6%22.5%21.2%better
Long-stay residents who got an antipsychotic medication — see the note below the table35.8%15.1%17.1%worse

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Staffing

CMS has not published payroll-based (PBJ) staffing hours for this facility yet — this can happen for newer, hospital-based, or recently-certified homes. It can also mean the home simply did not file, which CMS does not distinguish in this data, so treat the gap as unexplained rather than benign. Staffing is one of the three parts of the CMS star rating; where it’s missing, weigh the independent health-inspection score most, and ask the facility directly about its nurse-to-resident ratios and weekend RN coverage.

Inspection trend

17
deficiencies at the latest standard inspection (2025-05-05)
18
at the previous standard inspection (2024-05-20)

Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

48 citations, most serious first. The 10 most serious are shown; the remaining 38 are one tap away and print in full.

  • Potential for harm · Dcited before2025-07-16 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide necessary supervision and follow the safety care plan for 1 of 1 resident (Resident 1), reviewed for accident hazards. This failure placed the resident at risk for injury, and a diminished quality of life.Findings included.Review of the facility's policy titled, Workplace Violence and Prevention Policy, dated May 2020, showed that the facility is committed to providing a secure environment to protect the safety and well-being of everyone in the building and its premises.Review of the facility's policy titled, Development, Review, and Revisions of Care Plans, dated June 2025, showed that residents' comprehensive care plan was developed and implemented to attain or maintain their highest practicable physical, mental, and psychological well-being.Resident 1 admitted to the facility on [DATE] with diagnosis that included dementia (loss of thinking, remembering and reasoning skills) with agitation (restlessness).Review of the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-05-05 · tag F0577 — pattern
    Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure the survey result binder included the recent recertification survey results that led to citations and plan of corrections for 2 of 3 years (2023 & 2024), reviewed for availability of survey reports. This failure prevented the residents, residents' representatives, and visitors from exercising their right to review past survey results and the facility's plan of corrections. Findings included . Review of the facility policy titled, Availability of Survey Results, updated in April 2025, showed, Survey reports, certifications, complaint investigations and plans of correction for the preceding three years are available for any individual to review upon request. The policy further showed that A copy of the most recent survey report and any plans of correction are kept in a binder in the residents' day room. Review of the Past Survey Results binder on 05/01/2025 at 2:01 PM, showed that the binder did not contain recertification surveys that resulted in citations for the years 2023 and 2024. Further review of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-05-05 · tag F0641 — pattern
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to accurately assess 4 of 13 residents (Residents 13, 5, 23 & 17), reviewed for Minimum Data Set (MDS-an assessment tool). The failure to ensure accurate assessments regarding opioid (medication to treat pain) use, presence of delusion (false belief), activity interview and insulin (medication/hormone that regulates blood sugar levels) injections placed the residents at risk for unidentified and/or unmet care needs, and a diminished quality of life. Findings included . According to the Long-Term Care Resident Assessment Instrument (RAI) 3.0 User's Manual, (a guide directing staff on how to accurately assess the status of residents) Version 1.19.1, dated October 2024, showed, .an accurate assessment requires collecting information from multiple sources, some of which are mandated by regulations. Those sources must include the resident and direct care staff on all shifts, and should also include the resident's medical record, physician, and family, guardian…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-05-05 · tag F0645 — pattern
    PASARR screening for Mental disorders or Intellectual Disabilities
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure accurate completion and update of Level 1 Pre-admission Screening and Resident Review (PASARR- an assessment used to identify people referred to nursing facilities with Serious Mental Illness [SMI], Intellectual Disabilities [ID], or Related Conditions [RC] are not inappropriately placed in nursing homes for long term care) were conducted for 5 of 6 residents (Residents 2, 5,13,17 & 22), and failed to ensure Level II PASARR referral were made for 4 of 6 residents (Residents 2, 5, 13 & 22), reviewed for PASARR screening. These failures placed the residents at risk for inappropriate placement and/or not receiving timely and necessary services to meet mental health care needs. Findings included . Review of the facility policy titled, Pre-admission Screening and Resident Review [PASARR], updated in February 2025, showed PASARR Level I screening looks for indicators that a person may have an intellectual disability or related condition, or a serious…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-05-05 · tag F0732 — pattern
    Post nurse staffing information every day.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure the daily nurse staffing form was accurately completed to reflect the facility's name for 5 of 5 days (04/29/2025, 04/30/2025, 05/01/2025, 05/02/2025 & 05/05/2025), reviewed for sufficient and competent staffing. This failure placed the residents and residents' representatives at risk of not being fully informed of the current staffing levels. Findings included . Review of the facility policy titled, Posting Direct Care Daily Staffing Numbers, updated in November 2022, showed that the information recorded on the form shall include the name of the facility. Observations of the facility document titled, Licensed and Unlicensed Staff in our Nursing Home Today [dated accordingly], showed that the facility name was not reflected on the document posting at the following times: - Day one on 04/29/2025 at 8:33 AM - Day two on 04/30/2025 at 9:03 AM - Day three on 05/01/2025 at 11:36 AM - Day four on 05/02/2025 at 11:05 AM - Day five on 05/05/2025 at 1:32 PM In an interview and joint record review on 05/05/2025…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-05-05 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to appropriately store biologicals (medicines made from living things like proteins that help treat and/or prevent diseases) to maintain the appropriate temperature range for 1 of 1 medication refrigerator (2nd floor Medication Refrigerator), and failed to ensure medical supplies were labeled with expiration dates for 1 of 2 medication carts (West 3 Medication Cart), reviewed for medication storage and labeling. These failures placed the residents at risk for receiving compromised and/or ineffective biological and medical supplies. Findings included . Review of the facility policy titled, Medication Storage in the Facility, updated in May 2017, showed, Medications and biologicals are stored safely, securely, and properly, following manufacturer's recommendations or those of the supplier. 2ND FLOOR MEDICATION REFRIGERATOR A joint observation and interview on 04/30/2025 at 12:45 PM with Staff H, Registered Nurse (RN), showed COVID-19 (disease caused by a virus called SARS-CoV-2) and influenza (disease caused by a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-05-05 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure foods were handled appropriately in accordance with professional standards of food safety for 1 of 3 Refrigerators (Reach-in Cooler), reviewed for food services. The failure to label and date food items placed the residents at risk for food borne illness (caused by the ingestion of contaminated food or beverages) and a diminished quality of life. Findings included . Review of the facility policy titled, Food Receiving and Storage, revised in November 2022, showed that foods shall be stored in a manner that complied with safe food handling practices. The policy further showed that all foods stored in the refrigerator were covered, labeled and dated. Joint observation of the reach-in cooler and interview on 04/29/2025 at 8:34 AM with Staff M, Nutrition Assistant, showed the following food items: -One opened container of Ultra [brand name] Milk with no open date -One opened container of Thick & Easy [brand name] dairy beverage with no open date -One unlabeled and undated, brownish-colored sliced food…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-05-05 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure infection prevention and control practices were followed related to hand hygiene between glove change and/or proper removal of used Personal Protective Equipment (PPE-gown and gloves) for 4 of 6 staff (Staff T, L, R & H), reviewed for infection control. These failures placed the residents, staff, and visitors at risk for facility acquired or healthcare-associated infections and related complications. Review of the facility policy titled, Infection Prevention and Control Program, updated in June 2024, showed Employees and volunteers at [facility name] follow the CDC [The Centers of Disease Control and Prevention] Hand Hygiene guidelines. It further showed that employees followed guidelines produced by CDC. Review of the CDC's online document titled, Guideline for Isolation Precautions [steps used in healthcare settings to prevent the spread of infections]: Preventing Transmission of Infectious Agents in Healthcare Settings (2007),…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-05-05 · tag F0552 — isolated
    Ensure that residents are fully informed and understand their health status, care and treatments.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure an informed consent for psychotropic medication (a drug that affects behavior, mood, thoughts, or perception) was completed prior to medication administration for 1 of 5 residents (Residents 17), reviewed for unnecessary medications. This failure placed the resident and/or their representative at risk of not being fully informed of the risks and benefits before making decisions about medications prior to administration. Findings included . Review of the facility policy titled, Psychotropic Drug Use: Implementation, Monitoring and Reduction, updated in June 2024, showed that An informed consent must be obtained first from the resident or their representative before starting with the medication regimen .An informed consent includes the discussion of the medication's risks and benefits. It further showed that psychotropic drugs included antidepressants (medication to treat depression [A feeling of loneliness and sadness]). Resident 17 admitted to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-05-05 · tag F0569 — isolated
    Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure resident's fund was transferred to the resident or resident's representative/estate within 30 days of discharge for 1 of 1 discharged resident (Resident 136), reviewed for personal funds. This failure placed the resident and/or their representative/estate at risk for loss of funds and the interest accumulated. Findings included . Review of an undated facility provided document titled, Resident Trust Account, showed that Resident Trust Procedures included that the resident's balance in their personal fund shall be returned to the individual within one week of discharge. Review of Resident 136's discharge Minimum Data Set (an assessment tool), dated 04/14/2024, showed that the resident was discharged from the facility on 04/14/2024. Review of Resident 136's trust account ledger showed that they had a trust balance of $622.23 on 12/31/2024. Review of a copy of the check sent to the resident's representative/estate showed it was sent to them on 01/23/2025, 283 days after the resident's discharge. A joint record review…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
Show the remaining 38 citations
  • Potential for harm · D2025-05-05 · tag F0605 — failed to not use drugs as a restraint — isolated
    Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure adequate monitoring was in place for psychotropic (drugs that affects how the brain works, and causes changes in mood, awareness, thoughts, feelings or behavior) medication management for 2 of 5 residents (Resident 13 & 17), reviewed for unnecessary medications. This failure placed the residents at risk for unmet care needs, adverse side effects, and a diminished quality of life. Findings included . Review of the facility policy titled, High-Alert Medication Monitoring Policy, updated in November 2022, showed, Residents prescribed medications falling under the definition of high-risk will be monitored for adverse side effects [or unexpected and harmful reactions from the use of medication] and the observations documented in the clinical record. Residents who use high-risk medications will be routinely assessed for side effects. RESIDENT 13 Resident 13 was admitted to the facility on [DATE] with a diagnosis of anxiety disorder (mental health…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-05-05 · tag F0637 — isolated
    Assess the resident when there is a significant change in condition
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure a Significant Change in Status Assessment (SCSA) Minimum Data Set (MDS - an assessment tool) was completed for 1 of 2 residents (Resident 23), reviewed for SCSA. The failure to complete an SCSA for a decline in eating and transfer placed the resident at risk for delayed care planning, unmet care needs, and a diminished quality of life. Findings included . Review of the Long-Term Care Resident Assessment Instrument (RAI) 3.0 User's Manual, (a guide directing staff on how to accurately assess the status of residents) Version 1.19.1, dated October 2024, showed that a SCSA is a comprehensive assessment for a resident that must be completed when the Interdisciplinary Team has determined that a resident meets the significant change guidelines for either major improvement or decline. It showed that a significant change is a major decline or improvement in a resident's status that impacts more than one area of a resident's health status. It further…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-05-05 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to develop care plans for 2 of 12 residents (Residents 17 & 13), reviewed for comprehensive care plan. The failure to develop care plans for Post Traumatic Stress Disorder (PTSD - a mental health condition triggered by a terrifying event that was either experienced or witnessed) and use of an anticoagulant (medication to prevent blood clot) placed the residents at risk for unmet care needs and a diminished quality of life. Findings included . Review of the facility policy titled, Trauma-Informed and Culturally Competent Care, updated in March 2024, showed that the purpose of the facility policy was to guide staff in providing care that is culturally competent and trauma-informed in accordance with professional standards of practice .to address the needs of trauma survivors by minimizing triggers and/or re-traumatization. It further showed, Work with residents and families to create a plan that embraces strengths. Review of the facility policy titled, Care…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-05-05 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to revise comprehensive care plans for 2 of 12 residents (Resident 19 & 23), reviewed for care plan revision. The failure to revise the care plan to include refusal to wear safety apron for smoking and identified activity preferences placed the residents at risk for unmet care needs and a diminished quality of life. Findings included . Review of the facility policy titled, Discharge Planning, Discharge Summary and Post-discharge Plan of Care-Inpatient, updated in October 2022, showed, A comprehensive care plan will be developed by the interdisciplinary team within 21 days of admission and updated at minimum every three (3) months or more often if needed . Review of the facility's document titled, Resident Recreation and Activities Policy, updated in November 2022, showed [Facility will] Offer activities tailored to each individual resident's interest, abilities, and preferences, as identified through assessments and care planning. RESIDENT…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-05-05 · tag F0679 — failed to provide activities — isolated
    Provide activities to meet all resident's needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure an activity program met the need of 1 of 1 resident (Resident 23), reviewed for activities. The failure to implement an individualized ongoing program to support the resident in their choice of activities based on the comprehensive assessment and care plan placed the resident at risk for unmet activity pursuit, social isolation, and a diminished quality of life. Findings included . Review of the facility policy titled, Resident Recreation and Activities, updated in November 2022, showed [Facility will] Offer activities tailored to each individual resident's interest, abilities, and preferences, as identified through assessments and care planning. Review of a face sheet printed on 05/01/2025, showed Resident 23 was admitted to the facility on [DATE]. In a phone interview on 04/29/2025 at 11:07 AM, Resident 23's Collateral Contact 1 [CC1] stated that Resident 23 was in their room 24/7 [24 hours, 7 days a week]. Review of Resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-05-05 · tag F0699 — isolated
    Provide care or services that was trauma informed and/or culturally competent.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure a resident who was a trauma survivor and diagnosed with Post Traumatic Stress Disorder (PTSD - a mental health condition triggered by a terrifying event that was either experienced or witnessed) was adequately assessed for trauma-informed care and associated triggers in accordance with professional standards of practice for 1 of 2 residents (Resident 17), reviewed for mood/behavior. This failure placed the resident at risk for unidentified triggers, re-traumatization, and a decreased quality of life. Findings included . Review of the facility policy titled, Trauma-Informed and Culturally Competent Care, updated in March 2024, showed that the purpose of the facility policy was to guide staff in providing care that is culturally competent and trauma-informed in accordance with professional standards of practice .to address the needs of trauma survivors by minimizing triggers and/or re-traumatization. It further showed Work with residents and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-05-05 · tag F0757 — failed to avoid unnecessary drugs — isolated
    Ensure each resident’s drug regimen must be free from unnecessary drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure adequate monitoring was conducted for use of anticoagulant (medication that prevents blood clot) for 1 of 5 residents (Resident 13), reviewed for unnecessary medications. This failure placed the resident at risk of receiving unnecessary medications, adverse side effects, and related complications. Findings included . Review of the facility policy titled, High-Alert Medication Monitoring Policy, updated in November 2022, showed, Residents prescribed medications falling under the definition of high-risk will be monitored for adverse side effects and the observations documented in the clinical record. Residents who use high-risk medications will be routinely assessed for side effects. Review of the physician's order summary report printed on 05/05/2025 at 7:32 AM, showed Resident 13 had an order for apixaban (an anticoagulant medication) five milligrams (mg-a unit of measurement) to be given every 12 hours for pulmonary embolism (blood clot in the lungs) and deep vein thrombosis (blood clot in the deep vein). Further…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-05-05 · tag F0811 — isolated
    Ensure that residents are assessed for appropriateness for a feeding assistant program, receive services as per their plan of care, and feeding assistants are trained and supervised.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure a resident in the paid feeding assistance program was adequately assessed for appropriateness to receive paid feeding assistance for 1 of 4 residents (Resident 24), and failed to ensure staff providing the paid feeding assistance was properly trained for 1 of 10 staff (Staff O), reviewed for dining observations. These failures placed the residents at risk for choking and aspiration (inhalation of food or fluid into the lungs) and a diminished quality of life. Findings included . Review of the facility policy titled, Using Paid Feeding Assistants, updated in March 2024, showed that residents would be assessed for appropriateness for the program. The policy showed that the Charge Nurse or MDS (Minimum Data Set-an assessment tool) Coordinator will determine if a resident is safe to be fed by a Paid Feeding Assistant. The policy showed that no residents with complicated feeding problems will be deemed appropriate to be fed by the Paid…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-02-26 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure allegations of abuse were reported timely to the State Agency for 1 of 3 residents (Residents 1), reviewed for abuse allegations. This failure placed the residents at risk for potential unidentified abuse and lack of protection from abuse. Findings included . Review of the facility's policy titled, Abuse and Neglect - Reporting and Investigating, updated in June 2024, showed that the facility employee was responsible to report suspicious incidents including sexual abuse to the State Hotline immediately. Review of the Nursing Home Guidelines, The Purple Book, dated October 2015 (sixth edition) showed, For the purposes of reporting abuse, abandonment, neglect, financial exploitation, sexual assault and physical assault, a nursing home employee (or other mandated reporter) is required to make a report if he or she has reasonable cause to believe the incident occurred. Examples of reasonable cause may include: the individual observes the incident or hears the victim state it happened; or the individual hears about an…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-05-20 · tag F0636 — pattern
    Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure admission Minimum Data Set (MDS) assessments were completed within 14 days of admission for 2 of 14 residents (Residents 1 & 25) and failed to complete annual MDS assessments within 14 days from the ARD (Assessment Reference Date) for 2 of 14 residents (Residents 27 & 3), reviewed for comprehensive assessments. These failures placed the residents at risk for delayed and/or unmet care needs, and a diminished quality of life. Findings included . Review of the Resident Assessment Instrument (RAI) 3.0 User's Manual (a guide directing staff on how to accurately assess the status of residents), Version 1.18.11, revised in October 2023, showed that, at a minimum, facilities are required to complete a comprehensive assessment of each resident within 14 calendar days after admission to the facility (admission date + [plus] 13 days), when there is a significant change in the resident's status, and not less than once every 12 months (within 366 days) while…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-05-20 · tag F0638 — pattern
    Assure that each resident’s assessment is updated at least once every 3 months.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure quarterly Minimum Data Set (MDS) assessments were conducted timely within 14 days from the Assessment Reference Date (ARD or assessment period) for 8 of 12 residents (Residents 2, 5, 19, 6, 3, 22, 25 & 18), reviewed for quarterly MDS assessments. This failure placed the residents at risk for delayed and/or unidentified care needs. Findings included . Review of the Resident Assessment Instrument (RAI) 3.0 User's Manual (a guide directing staff on how to accurately assess the status of residents) Version 1.18.11, dated October 2023, showed a quarterly assessment is considered timely if the MDS completion date (Item Z0500B) must be no later than 14 days after the ARD (ARD + [plus] 14 days). RESIDENT 2 Resident 2 admitted to the facility on [DATE]. Review of Resident 2's quarterly MDS with an ARD of 01/02/2024, showed it was completed on 04/11/2024 (86 days late). Review of Resident 2's quarterly MDS with an ARD of 04/03/2024, showed it was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-05-20 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure expired food items were discarded appropriately in accordance with professional standards of food safety for 1 of 1 kitchen (Kitchen Dry Foods Storage Area), reviewed for food service. The failure to discard expired food items placed the residents at risk for food borne illness (caused by the ingestion of contaminated food or beverages), cross contamination, and a diminished quality of life. Findings included . Review of the facility's policy titled, Food Safety Requirements, dated 02/28/2023, showed the food will be stored, prepared, distributed and served in accordance with professional standards for food service safety. Joint observation and interview on 05/17/2024 at 8:16 AM with Staff L, Food Services Manager, showed the Kitchen Dry Foods Storage Area had four packages of small size tortillas with an expiration date of 02/18/2024 and six packages of large size tortillas with an expiration date of 05/05/2024. Staff L stated the tortillas were expired and that they should have been discarded by the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-05-20 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure the facility's water management program included a flow diagram to assess or monitor the potential growth of Legionella (a water-borne bacteria that can cause pneumonia [a lung infection]) or other waterborne pathogens (an organism that can cause disease), and failed to ensure Enhanced Barrier Precautions (EBP- precaution to protect residents from Multidrug-Resistant Organism [MDRO-a germ that is resistant to medications that treat infections]) practices were followed for 1 of 7 residents (Resident 23), reviewed for infection control. These failures placed the residents at risk for facility acquired or healthcare-associated infections and related complications. Findings included . Review of the facility's policy titled, Water Management Policy, 198.00, revised in November 2021, showed to reduce the risk for health care associated infections from water sources through a protective program that includes systematic building management and infection control principles. Review of the online Centers for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-05-20 · tag F0552 — isolated
    Ensure that residents are fully informed and understand their health status, care and treatments.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to inform a resident and/or their representative of risks and benefits before installation/use of a transfer pole for 1 of 2 residents (Resident 27), reviewed for accidents. This failure placed the resident at risk for not being fully informed before making decisions regarding their health care, alternative treatment options, and the right to refuse care. Findings included . Resident 27 admitted to the facility on [DATE]. Review of the annual Minimum Data Set (an assessment tool) dated 02/22/2024, showed Resident 27 was independent for lying to sitting and for sit to stand. Review of Resident 27's activities of daily living care plan printed on 05/14/2024, showed an intervention for safety devices, which included use of a transfer pole. Review of Resident 27's electronic health record showed no documentation that Resident 27 had been provided risks and benefits for their use of a transfer pole. Observation and interview on 05/14/2024 at…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-05-20 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure allegations of abuse were reported to the State Agency for 2 of 2 residents (Residents 3 & 25), reviewed for abuse allegations. This failure placed the residents at risk for potential unidentified abuse and lack of protection from abuse. Findings included . Review of the facility's policy titled, Prevention of Abuse and Neglect of Residents and Clients, updated in January 2018, showed that the facility prohibits and prevents abuse, neglect, involuntary seclusion, misappropriation of property of all residents and clients. The policy further showed that the Administrator On Call (AOC) will be responsible for investigating all alleged incidents of abandonment, abuse, neglect, or mistreatment, including injuries of unknown source and misappropriation of resident property. The AOC will utilize the State's Nursing Home Guidelines for Incident, Identification, Investigation and Reporting. Review of the Nursing Home Guidelines, The Purple Book, dated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-05-20 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure allegation of abuse was thoroughly investigated for 1 of 2 residents (Resident 25), reviewed for abuse investigation. This failure placed the resident at risk for repeated incidents, unidentified abuse, and a diminished quality of life. Findings included . Review of the facility's policy titled, Prevention of Abuse and Neglect of Residents and Clients, updated January 2018, showed that the facility prohibits and prevents abuse, neglect, involuntary seclusion, misappropriation of property of all residents and clients. The policy further showed that the Administrator On Call (AOC) will be responsible for investigating all alleged incidents of abandonment, abuse, neglect, or mistreatment, including injuries of unknown source and misappropriation of resident property. The AOC will utilize the State's Nursing Home Guidelines for Incident, Identification, Investigation and Reporting. Review of the Nursing Home Guidelines, The Purple Book, dated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-05-20 · tag F0623 — isolated
    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide a written notice of transfer/discharge to the resident and/or their representative describing the reason for transfers for 1 of 1 resident (Resident 10), reviewed for hospitalization. This failure placed the resident at risk for not having an opportunity to make an informed decision about transfers/discharges. Findings included . Resident 10 admitted to the facility on [DATE]. Review of Resident 10's clinical record showed Resident 10 was transferred to the hospital for further evaluation on 03/19/2024 and on 05/04/2024. Further review of Resident 10's clinical record showed no documentation that Resident 10 and/or their representative had been provided written notification of transfer to the hospital. On 05/16/2024 at 10:29 AM, Staff N, Charge Nurse, stated that when a resident transferred to the hospital, they notified residents and/or their representatives by phone. Staff N stated that it was not their policy to notify residents and/or their…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-05-20 · tag F0625 — isolated
    Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure a bed-hold notice was provided at the time of transfer to the hospital for 1 of 1 resident (Resident 10), reviewed for hospitalization. This failure placed the resident at risk of lack of knowledge regarding their right to hold their bed while in the hospital. Findings included . Review of the facility's policy titled, Bed Hold and Return Notice for Hospitalization of Social/Therapeutic Leave, updated in January 2018, showed, At the time of hospitalization, clinical staff will . ask the resident to sign a copy of the policy to be placed in their medical record. Give a copy of the policy to the resident. Resident 10 admitted to the facility on [DATE]. Review of the progress notes dated 05/04/2024, showed Resident 10 was transferred to the hospital for further evaluation. Review of Resident 10's Electric Health Record (EHR) did not show documentation that a bed-hold notice was provided to Resident 10 and/or their representative. In an interview…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-05-20 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to accurately assess 1 of 14 residents (Resident 25), reviewed for Minimum Data Set (MDS - an assessment tool). The failure to ensure accurate assessments regarding tube feeding (the delivery of nutrients through a feeding tube [a device that delivers liquid nutrition] directly into the stomach) and fall incidents placed the resident at risk for unidentified or unmet care needs, and a diminished quality of life. Findings included . According to the Long-Term Care Resident Assessment Instrument (RAI) 3.0 User's Manual (a guide directing staff on how to accurately assess the status of residents), Version 1.18.11, dated October 2023, showed Accuracy of Assessment means that the appropriate, qualified health professionals correctly document the resident's medical, functional, and psychosocial problems and identify resident strengths to maintain or improve medical status, functional abilities, and psychosocial status using the appropriate RAI…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-05-20 · tag F0645 — isolated
    PASARR screening for Mental disorders or Intellectual Disabilities
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure the Level 1 Pre-admission Screening and Resident Review (PASRR- an assessment used to identify people referred to nursing facilities with Serious Mental Illness (SMI), intellectual disabilities, or related conditions are not inappropriately placed in nursing homes for long term care) accurately reflected the current diagnosis for 1 of 5 residents (Resident 3), reviewed for PASRR. This failure placed the resident at risk for inappropriate placement and/or not receiving timely and necessary services to meet mental health care needs. Findings included . Resident 3 admitted to the facility on [DATE] with diagnoses that included anxiety (feeling anxious) and unspecified psychosis (collection of symptoms that affect the mind, where there has been some loss of contact with reality) not due to a substance or known physiological (anything that has to do with the body and its systems) condition. Review of Resident 3's Level 1 PASRR dated 01/11/2022 showed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-05-20 · tag F0655 — isolated
    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide a copy of the baseline care plan (preliminary care plan) to the residents and/or their representatives for 2 of 2 residents (Residents 230 & 29), reviewed for baseline care plan. This failure resulted in the residents not being informed of their initial plan for delivery of care services and placed the residents at risk for unmet care needs. Findings included . Review of the facility's policy titled, Care Planning-Inpatient, dated February 2018, showed that the preliminary care plan will be completed within 48 hours of admission. It further showed that the resident or their representative will receive a copy of the preliminary care plan and that staff will document in the resident's medical record that the copy of the preliminary care plan was given to the resident or their representative. RESIDENT 230 Resident 230 admitted to the facility on [DATE]. Review of Resident 230's Electronic Health Record (EHR) did not show a copy of the baseline…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-05-20 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to develop a comprehensive care plan for 1 of 2 residents (Resident 1), reviewed for care plans. The failure to develop a care plan for oxygen care/management placed the resident at risk for unmet care needs and a diminished quality of life. Findings included . Review of the facility's policy titled, Care Planning - Inpatient, dated February 2018, showed that the facility will have a care plan that directs the care of each resident. The comprehensive care plan will include measurable objectives and timeframes to meet a resident's medical, nursing, and mental and psychosocial needs. Resident 1 admitted to the facility on [DATE]. Review of Resident 1's physician orders with a start date of 04/06/2024, showed an order for oxygen 0-6L [zero to six Liters - unit of measurement) O2 [oxygen] by NC [nasal cannula - flexible tubing that sits inside the nose and delivers oxygen] as needed for comfort. Review of Resident 1's comprehensive care plan…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-05-20 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to revise comprehensive care plans for 2 of 13 residents (Residents 15 & 25), reviewed for care plan revision. The failure to revise care plans for denture use, tube feeding (the delivery of nutrients through a feeding tube [a device that delivers liquid nutrition] directly into the stomach), and failure to conduct an interdisciplinary (different areas of expertise) review placed the residents at risk for unmet care needs and a diminished quality of life. Findings included . Review of the facility's policy titled, Care Planning, dated February 2018, showed that the comprehensive care plan will be reviewed every three months, or more frequently if there is a change in status. The policy further showed, The comprehensive care plan will be revised based on the changing goals, preferences, and needs of the resident. RESIDENT 15 Resident 15 admitted to the facility on [DATE]. Review of the oral and dental health care plan printed on 5/15/2024,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-05-20 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure an assessment was completed prior to use of a transfer pole (a type of assistive device for transferring in and out of bed) for 1 of 2 residents (Resident 27), reviewed for accident hazards. The failure to assess for safe use of transfer pole placed the resident at risk for accidents, injury, and other negative outcomes. Findings included . Resident 27 admitted to the facility on [DATE]. Review of the annual Minimum Data Set (an assessment tool) dated 02/22/2024, showed Resident 27 was independent for lying to sitting and sit to stand. Review of the fall care plan printed on 05/14/2024, showed an intervention to, Observe and monitor for [Resident 27's] continued ability to use this pole as an assistive device with transfers. Review of Resident 27's electronic health record showed no documentation that Resident 27 had been assessed for safe use of their transfer pole. Observation and interview on 05/14/2024 on 10:05 AM, showed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-05-20 · tag F0693 — failed to provide proper feeding-tube care — isolated
    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure appropriate treatment and services related to tube feeding (the delivery of nutrients through a tube directly into the stomach to provide nutrition for those who cannot obtain nutrition by mouth, are unable to safely swallow, or need nutritional supplementation) were followed for 1 of 1 resident (Resident 10), reviewed for tube feeding management. The failure to check the gastric residual volumes (GRV - fluid/contents that remain undigested in the stomach) prior to tube feeding administration placed the resident at risk for medical complications and a diminished quality of life. Findings included . Review of the facility's policy titled, Care and Treatment of Feeding Tubes, revised on 11/28/2022, showed it is a policy of this facility to utilize feeding tubes in accordance with current clinical standards of practice, with interventions to prevent complications to the extent possible. Resident 10 admitted to the facility on [DATE].…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-05-20 · tag F0758 — failed to limit and justify psychotropic drugs — isolated
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure Abnormal Involuntary Movement Scale assessments (AIMS- a rating scale that measures involuntary movements known as tardive dyskinesia [uncontrollable facial, oral, trunk and extremity movements]) were conducted timely for 3 of 5 residents (Residents 20, 6 & 3), reviewed for unnecessary medications. This failure placed the residents at risk for receiving unnecessary medications, adverse side effects, and a diminished quality of life. Findings included . Review of the facility's policy titled, Antipsychotic [used to treat psychotic (a collection of symptoms that affect the mind) disorders) Medication Use, revised in September 2021, showed that residents receiving an antipsychotic medication should have an AIMS assessment completed on admission, quarterly, with a significant change in condition, change in antipsychotic medication, or as needed. RESIDENT 20 Resident 20 to the facility on [DATE]. Review of Resident 20's physician's order summary…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-05-20 · tag F0883 — failed to offer flu and pneumonia vaccines — isolated
    Develop and implement policies and procedures for flu and pneumonia vaccinations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure residents received education regarding the potential risks and benefits when offering pneumonia vaccine (use to prevent pneumonia [lung infection]) for 2 of 5 residents (Residents 3 & 20), reviewed for immunizations. This failure placed the residents and/or their representatives at risk of not being fully informed of the risks and benefits before making decisions about their pneumonia immunizations. Findings included . Review of the facility's policy dated, Influenza and Pneumococcal Immunizations, reviewed in March 2023, showed for pneumococcal immunizations each resident, or the resident's legal representative, will be provided education regarding the benefits and potential side effects and possible medical contraindications of the immunization. RESIDENT 3 Resident 3 admitted to the facility on [DATE]. Review of the immunization record for Resident 3 showed they received a dose of Pneumococcal Conjugate Vaccine (PCV20-vaccine that protects…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-03-01 · tag F0552 — pattern
    Ensure that residents are fully informed and understand their health status, care and treatments.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to inform the resident and/or their designated representatives before administering psychotropic (mind altering) medications for 5 of 7 residents (Residents 15, 18, 19, 20 & 23) reviewed for unnecessary medications. This failure placed the residents and/or the resident representatives at risk of not being fully informed of the risks and benefits before making decisions about their medications. Findings included . Review of the facility policy titled, Psychotropic Drug Use: Implementation, Monitoring and Reduction revised in February 2018, showed that Physician and ARNP (Advanced Registered Nurse Practitioner) to weigh risk vs benefits of new or increased therapy and provide informed consent to the resident. RESIDENT 15 Resident 15 admitted to the facility on [DATE] with diagnoses that included neurological disorder (a progressive breakdown of nerve cells in the brain that affects movement, cognitive functions, and emotions). Review of the January 2023 and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-03-01 · tag F0636 — pattern
    Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure comprehensive assessments and Care Area Assessments (CAA) were completed timely as required for 8 of 15 residents (Residents 23, 1, 2, 12, 15, 5, 20 & 25) reviewed for comprehensive Minimum Data Set (MDS) assessments and CAAs. The facility's failure in ensuring comprehensive assessments and CAAs were completed timely as required placed the residents at risk for delayed or unidentified care needs and a diminished quality of life. Findings included . According to the Resident Assessment Instrument (RAI) process, facilities are required to complete a comprehensive assessment and CAAs for each resident within 14 calendar days after admission to the facility, when there is a significant change in the resident's status, and annually- not less than once every 12 months (within 366 days) while a resident. RESIDENT 23 Resident 23 admitted to the facility on [DATE]. Review of Resident 23's Annual MDS assessment dated [DATE], showed it was completed on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-03-01 · tag F0638 — pattern
    Assure that each resident’s assessment is updated at least once every 3 months.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure quarterly Minimum Data Set (MDS) assessments were conducted timely for 8 of 12 residents (Residents 11, 15, 18, 4, 5, 10, 14 & 19) reviewed for quarterly MDS assessments. The failure to ensure quarterly MDS assessments were completed timely as required placed the residents at risk for delayed and unmet care needs and a diminished quality of life. Findings included . According to the Resident Assessment Instrument (RAI) Manual, October 2019 edition, indicated that a quarterly assessment must be completed at least every 92 days when a comprehensive assessment was not required. It is used to track a resident's status between comprehensive assessments to ensure critical indicators of gradual change in a resident's status are monitored. A quarterly assessment is considered timely if the MDS completion date (Item Z0500B) must be no later than 14 days after the Assessment Reference Date (ARD). RESIDENT 11 Resident 11 admitted to the facility on [DATE].…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-03-01 · tag F0641 — pattern
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to accurately assess 5 of 15 residents (Residents 1, 23, 2, 20 and 25) reviewed for Minimum Data Set (MDS) assessment. The failure to ensure accurate assessments regarding condom catheter (external catheter - urine collection device), weights, indwelling urinary catheter (a flexible tube placed into the bladder to drain urine), diet, mood, and hospice services placed the residents at risks for unidentified or unmet care needs and a diminished quality of life. Findings included . According to the Long-Term Care Resident Assessment Instrument (RAI) 3.0 User's Manual, Version 1.17.1, dated October 2019: Accuracy of Assessment means that the appropriate, qualified health professionals correctly document the resident's medical, functional, and psychosocial problems and identify resident strengths to maintain or improve medical status, functional abilities, and psychosocial status using the appropriate RAI (i.e., comprehensive, quarterly, annual,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-03-01 · tag F0656 — failed to write and follow a full care plan — pattern
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to develop a comprehensive care plan (CP) for 5 of 15 residents (Residents 2, 12, 15, 20, and 25) reviewed for comprehensive CPs. The failure to develop CPs for bed rails, dental care, hip positioning device, psychotropic (mind altering) medication, and use of Foley Catheter (FC- flexible tube placed into the bladder to drain urine) management placed the residents at risk for unmet care needs and a diminished quality of life. Findings included . Review of the facility policy titled, Care Planning-Inpatient, dated February 2018, showed that the facility will have a CP that directs the care of each resident. The comprehensive CP will include measurable objectives and timeframes to meet a resident's medical, nursing, and mental and psychosocial needs that are identified in the comprehensive assessment. RESIDENT 2 Resident 2 re-admitted to the facility on [DATE] with diagnosis that included paraplegia (the loss of muscle function in the lower…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-03-01 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure controlled substances (medications that have the potential for abuse) were locked in a permanent affixed compartment for 1 of 2 medication rooms (Second Floor Medication Storage) and 2 of 4 medication carts (West & East Medication Carts). In addition, the facility failed to ensure expired medication and medical supplies were discarded for 1 of 2 medication storage rooms (Second Floor Storage). The facility's deficient practice had the potential to allow drug diversion and/or abuse of controlled substances. Additionally, this failure placed the residents at risk for receiving compromised and/or ineffective medications and possibly experience adverse side effects. Findings included . Review of the facility policy titled, Controlled Substance Storage, updated in February 2017, showed that medications subject to abuse or diversion are stored in a permanently affixed, double-locked compartment separate from all other medications. Review…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-03-01 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure foods stored were properly labeled/dated with use by date, ensure kitchen thermometer was sanitized in-between use, and ensure ready-to-eat food was handled appropriately in accordance with professional standards for food service safety. These failures placed the residents at risk for food borne illnesses (an illness caused by the ingestion of contaminated food or beverages), cross contamination, and a diminished quality of life. Findings included . Review of the facility provided policy titled, Food Safety Requirements dated 02/28/2023 showed, It is the policy of this facility to procure food from sources approved or considered satisfactory by federal, state, and local authorities. Food will also be stored, prepared, distributed, distributed, and served in accordance with professional standards for food safety service safety. UNDATED FOOD ITEMS IN THE KITCHEN Observation on 02/22/2023 at 8:35 AM, showed that the storage area in the kitchen had three large containers of dry items without labels, use by…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-03-01 · tag F0883 — failed to offer flu and pneumonia vaccines — pattern
    Develop and implement policies and procedures for flu and pneumonia vaccinations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure residents and/or their representatives received information on the current recommendations from the Center for Disease and Control (CDC) Prevention for 6 of 7 residents (Residents 4, 19, 25, 180 & 23) related to influenza (flu - an infectious disease caused by a flu virus) and/or pneumococcal (pneumonia - lung infection) vaccinations. In addition, the facility failed to review the flu and pneumonia vaccination policy annually as required. These failures placed the residents at risk for acquiring, transmitting and/or experience potentially avoidable complications from flu and pneumonia. Findings included . The facility's policy titled, Influenza and Pneumococcal Immunization dated February 2011, showed that each resident, or legal representative on their behalf, will be offered a flu and pneumococcal immunization as directed by best medical practice in relating to timing, resident's prognosis, and possible medical contraindications. The policy…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-03-01 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure proper care of respiratory equipment such as nasal cannula tubing (flexible tubing placed in the nose to administer oxygen [O2]), prefilled single-use humidifier bottle (a device that adds moisture to the air when using O2), and suction machine tubing (medical device used for removing mucus, saliva, blood, or secretions from a person's airway) for 1 of 1 resident (Resident 12) and failed to ensure nebulizer tubing (medical equipment used to deliver medication in the form of a mist) were properly stored when not in use for 2 of 2 residents (Residents 12 & 11) reviewed for respiratory care. These failures placed the residents at risk for respiratory infections and related complications. Findings included . Review of the facility's policy titled, Respiratory Care Equipment Maintenance, dated 02/28/2023, showed, O2 tubing is to be changed weekly on Sunday and as needed if secretion can be seen in the tubing . Label to be placed on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-03-01 · tag F0729 — isolated
    Verify that a nurse aide has been trained; and if they haven't worked as a nurse aide for 2 years, receive retraining.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to obtain registry verification to ensure staff met competency evaluation requirements before allowing to serve as a nurse aide for 2 of 3 staff (Staff N and O) reviewed for nursing aide registry. The facility's failure to receive registry verification that the individual has met competency evaluation requirements placed the residents at risk for abuse and unmet care needs. Findings included . STAFF N Staff N was hired by the facility on [DATE] as a Certified Nursing Assistant (CNA). Review of the employee's record did not include documentation from the nurse aide registry. STAFF O Staff O was hired by the facility on [DATE] as a CNA. Review of the employee's record showed that Staff O's state registry expired on [DATE]. On [DATE] at 11:54 AM, Staff B, Interim Director of Nursing, stated that the facility was unable to locate Staff N's nurse aide registry paperwork. Staff B also acknowledged that Staff O's state registry was expired. On [DATE] at 1:06 PM,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-03-01 · tag F0887 — isolated
    Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure residents were provided education about COVID-19 (a highly transmissible infectious virus that causes respiratory illness and in severe cases can cause difficulty breathing and could result in impairment or death) vaccination, including risks, benefits, potential side effects, documented if the vaccine was accepted and/or refused in the residents' medical records for 3 of 5 residents (Residents 4, 25 & 180) reviewed for COVID-19 immunization. This failure denied the residents and/or their representative of the right to make informed decisions about the COVID-19 vaccination. Findings included . The facility policy titled, COVID-19 Infection Prevention and Control Plan, issued in March 2020, showed that residents will be given the education about the importance of the COVID-19 vaccine and the opportunity to have the vaccine. RESIDENT 4 Resident 4 admitted to the facility on [DATE]. Review of the resident's immunization record showed the resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

No federal fines in the current CMS record.

Part of a chain

This home belongs to COMMONSPIRIT HEALTH — 18 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 3 of 52.7+0.3 vs chain
Health inspection 3 of 52.6+0.4 vs chain
Quality measures 3 of 53.7-0.7 vs chain
The other 17 homes this chain runs (chain average 2.7★, per CMS)

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleShareSince
VIRIGNIA MASON FRANCISCAN HEALTHOrganization5% OR GREATER DIRECT OWNERSHIP INTERESTNO PERCENTAGE PROVIDEDsince 01/01/2021
COMMONSPIRIT HEALTHOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST50%since 01/01/2021
VIRGINIA MASON HEALTH SYSTEMOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST50%since 01/01/2021
KNOWLES, BRIANIndividualW-2 MANAGING EMPLOYEE; CORPORATE DIRECTOR; OPERATIONAL/MANAGERIAL CONTROLsince 04/01/2007
RASCO, PATRICIAIndividualW-2 MANAGING EMPLOYEE; OPERATIONAL/MANAGERIAL CONTROLsince 04/09/2015
CARLILE, ROBERTIndividualCORPORATE DIRECTORsince 01/01/2021
CHI, ULIIndividualCORPORATE DIRECTORsince 01/01/2021
GOODRICH, CRAIGIndividualCORPORATE DIRECTOR; CORPORATE OFFICERsince 01/01/2018
GOODWIN, RUTHIndividualCORPORATE DIRECTORsince 01/01/2021
HOFFMAN, MICHAELIndividualCORPORATE DIRECTORsince 01/01/2021
HUNTHAUSEN, DENNISIndividualCORPORATE DIRECTORsince 01/01/2021
O'QUINN, MARVINIndividualCORPORATE DIRECTORsince 01/01/2021
PULS, DIANNIndividualCORPORATE DIRECTORsince 01/01/2021
CORVI, CAROLYNIndividualCORPORATE OFFICERsince 06/12/2015
GREEN, JOSHUAIndividualCORPORATE OFFICERsince 06/11/2015
GRIFFIN, MICHELLEIndividualCORPORATE OFFICERsince 06/11/2015
HAMACHEK, TODIndividualCORPORATE OFFICERsince 06/11/2015
KAPLAN, GARYIndividualCORPORATE OFFICERsince 04/09/2015
LEMON, ROBERTIndividualCORPORATE OFFICERsince 06/11/2015
LOPUS, ALFREDIndividualCORPORATE OFFICERsince 06/11/2015
MANN, DOROTHYIndividualCORPORATE OFFICERsince 06/11/2015
MCWILLIAMS, MARYIndividualCORPORATE OFFICERsince 01/01/2015
MEYER, GREGGIndividualCORPORATE OFFICERsince 01/01/2016
MORATH, JULIANNEIndividualCORPORATE OFFICERsince 06/11/2015
OPPENHEIMER, JOHNIndividualCORPORATE OFFICERsince 01/01/2016
ORLIKOFF, JAMESIndividualCORPORATE OFFICERsince 06/11/2015
PANGRAZIO, KRISTIIndividualCORPORATE OFFICERsince 06/11/2015
YOUNG, JAMESIndividualCORPORATE OFFICERsince 06/11/2015

CMS files one row per role, so the 32 rows in the source record cover these 28 parties — each is shown once here with every role it holds. Nothing is omitted.

3 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

What families pay in WA

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Washington Medicaid page.

Typical monthly cost in Washington
$13,155/mo
Nursing home (semi-private)
$15,969/mo
Nursing home (private)
$7,600/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 505476. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-05-05, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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