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Aspire Physical Recovery Center At Hoover, LLC

575 Southland Drive, Hoover, AL 35226 · For profit - Corporation · 118 certified beds · (205) 721-6200 Medicare & Medicaid certified

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1 immediate-jeopardy citation
Insights

This home has serious findings on its record. Read them closely before you consider it.

In its favor
  • no federal fines or payment denials on record
  • a high payroll-based staffing rating (4/5)
Worth asking about
  • inspectors cited 1 immediate-jeopardy problem — the most serious level
  • its payroll- and facility-reported staffing and quality-measure scores sit well above its independent inspection score
  • its independent health-inspection rating is low (1/5)
  • nursing-staff turnover (67%) runs well above the national median (45%)
  • about 57% of its spending goes to commonly-owned related companies
  • its last standard health inspection was over 3 years ago — the star rating may not reflect current conditions

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

1/5
CMS overall
1 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 1 of 5
StaffingFrom payroll records (PBJ) 4 of 5
Quality measuresSelf-reported by the facility 3 of 5

Worth a closer look. This home's staffing and quality-measure ratings run 3 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself, and staffing on its payroll (PBJ) submissions — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Hospital
Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
3021 Lorna Rd #300 · (205) 823-5580 · Call to confirm hours
Pharmacy
1915 Hoover Ct · (205) 822-1151 · Call to confirm hours
Grocery
1580 Montgomery Hwy · (205) 978-0318 · Call to confirm hours
Park
Star Lake0.6 mi
3167 Starlake Dr · (205) 444-7780 · Typically dawn to dusk
Place of worship
3064 Lorna Rd · (205) 823-0288

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 3 of 5
Long-stay residentspeople who live here 4 of 5
Short-stay residentsrehab / post-hospital 3 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 1 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating1★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased13.4%12.0%15.4%better
Long-stay residents who lose too much weight0.7%5.4%5.4%better
Long-stay residents with a catheter left in their bladder0.9%1.0%0.9%typical
Long-stay residents with a urinary tract infection0.6%2.4%2.0%better
Long-stay residents with depressive symptoms1.2%1.4%6.5%better than state — see note marked double-dagger below the table
Long-stay residents who were physically restrained0.0%0.6%0.1%better than state — see note marked double-dagger below the table
Long-stay residents with falls causing major injury0.5%3.3%3.3%better
Long-stay residents whose ability to walk worsened12.8%12.1%16.1%better
Long-stay residents on antianxiety or hypnotic medication33.8%24.5%18.9%worse
Long-stay residents given the seasonal flu vaccine98.2%94.8%95.3%typical
Long-stay residents with pressure ulcers15.5%5.4%4.7%worse
Long-stay residents with worsening bladder/bowel control9.1%12.8%21.2%better
Long-stay residents who got an antipsychotic medication — see the note below the table36.5%21.2%17.1%worse
Short-stay residents who newly got an antipsychotic medication2.9%2.0%1.4%worse
Short-stay residents given the seasonal flu vaccine70.6%80.3%79.4%worse
Short-stay residents rehospitalized after admission23.3%24.8%22.6%typical
Short-stay residents with an outpatient ER visit10.8%11.3%12.0%better
Long-stay hospitalizations per 1,000 resident days1.371.961.67better
Long-stay outpatient ER visits per 1,000 resident days1.781.701.80typical

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

58.5% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — CMS rates that better than the national rate. This is CMS’s risk-adjusted rate over 287 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

58.5%U.S. median 51.5%
Got home and stayed home
11.4%U.S. median 10.7%
Went back to hospital
51.9%U.S. median 56.6%
Met the expected recovery
0.65U.S. median 0.31
Therapy hours / resident / day
0.25hours / resident / day
Physical therapy
0.24hours / resident / day
Occupational therapy
0.16hours / resident / day
Speech therapy

Met the expected recovery: 51.9% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 79 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.65 therapist hours per resident per day in 2026Q1 — more than 90% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 15% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF58.5%CMS range 52.0–64.051.5%Oct 2022–Sep 2024better than U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF11.4%CMS range 9.1–14.010.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge51.9%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge58.2%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge43.0%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified91.7%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting93.3%100.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge98.7%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.0%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened2.8%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization8.9%CMS range 6.2–12.17.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs0.871.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

1.18
RN hours/ resident / day
1.00
LPN hours/ resident / day
2.61
Aide hours/ resident / day
4.80
Total nurse hours/ resident / day
0.57
RN hoursweekends
67.3%
Total nursing turnover
70.0%
RN turnover

How full it usually is: this home is certified for 118 beds and averages 106.5 residents a day — about 90% occupied, or roughly 12 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 4.80 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 1.18 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.61 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.75 hrs/resident/day on weekends vs 5.22 on weekdays — 28% thinner on weekends — a notable drop. RN hours go from 1.43 to 0.57 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 67% is well above the national median of 45%. 1 administrator has left in the past year.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

8
deficiencies at the latest standard inspection (2023-06-25)
2
at the previous standard inspection (2021-03-18)

Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

This trend is not current. The most recent of these two inspections was over 3 years ago; the arrow describes what inspectors found then, not what the home is like now.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

12 citations, most serious first — scroll within the box to see all.

  • Immediate jeopardy · J2023-06-25 · tag F0760 — failed to prevent significant medication errors — isolated
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews, record review, facility document reviews, review of facility policies titled Medication Administration - General Guidelines and Documentation for Medication Administration, the facility failed to prevent significant medication errors for Residents #299 and #143, two of six residents reviewed for medication administration. The nursing staff failed to administer five morning doses of Resident #299's ordered anticonvulsant medication, Vimpat, from 05/26/2023 to 06/01/2023. On 06/04/2023 Resident #299 had a seizure and was transferred to a hospital for further treatment. In addition, the nursing staff failed to administer insulin as ordered for Resident #143. On 03/20/2023, Resident #143 was found to have a blood glucose level greater than 500 milligrams per deciliter (mg/dL) and was transferred to an emergency department. Failure to administer insulin as ordered creates a likelihood of unusually high (hyperglycemia) blood glucose levels which can potentially lead to life-threatening conditions,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-06-25 · tag F0684 — failed to provide proper treatment and quality of care — pattern
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews, record review, and facility document and policy review, it was determined the facility failed to provide care and treatment in accordance with professional standards of practice to meet the needs of five (Residents #98, #141, #454, #112, and #300) of 50 sampled residents. Specifically, the facility failed to: 1. Obtain orders for the care and monitoring of a peripherally inserted central catheter (PICC) line for Resident #98; 2. Transcribe orders for care of a surgical wound for Resident #141; 3. Ensure care of a surgical wound was completed as ordered for Resident #112; and 4. Ensure coordination between the facility and Resident #300's hospice provider regarding who would provide the resident's medications while in the facility for respite care (generally a short-term temporary admission, usually for residents receiving hospice benefits). As a result, Resident #300 did not receive their medications as ordered by a physician. Findings included: 1. A review of a FACE SHEET indicated the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-06-25 · tag F0554 — isolated
    Allow residents to self-administer drugs if determined clinically appropriate.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, record review, and facility policy review, it was determined that the facility failed to assess residents for the ability to self-administer medications for one (Resident #60) of four residents reviewed during medication pass observation. Findings included: Review of a facility policy titled, Medication Administration Procedures Self-Administration of Medications, dated 04/2020, revealed, .Residents who desire to self-administer medications are permitted to do so if the facilities interdisciplinary team has determined that the practice would be safe for the resident and other residents of the facility. An order to self-administer must be given by the physician. 1. Upon request of a resident to self-administer medications, the interdisciplinary team and physician will be consulted for evaluation. 2. Facility staff will administer the resident's medications until the interdisciplinary team completes an assessment and a physician order is obtained. 3. The interdisciplinary team…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-06-25 · tag F0558 — failed to accommodate residents' needs and preferences — isolated
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, interviews, record review, and review of facility policy titled Resident Assessment Instrument (RAI) , the facility failed to ensure one (Resident #1) of one resident was assessed for appropriate adaptive equipment related to call lights. Findings included: A review of the facility's policy titled, Resident Assessment Instrument (RAI), dated 10/29/2015, revealed, .Residents are assessed, using a comprehensive assessment process, in order to identify care needs and to develop a plan of care . A review of FACE SHEET indicated the facility admitted Resident #1 on 10/17/2022 with diagnoses that included Multiple Sclerosis and Muscle Spasms. A review of the quarterly Minimum Data Set (MDS), with an Assessment Reference Date (ARD) of 04/23/2023, revealed Resident #1 had a Brief Interview of Mental Status (BIMS) score of 13, indicating the resident was cognitively intact. The MDS indicated Resident #1 required extensive assistance from staff with transfers, locomotion on and off the unit, dressing, eating, toileting, personal hygiene, and bathing. The resident had…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-06-25 · tag F0661 — isolated
    Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews, record review, and facility policy titled Discharge Summary and Plan of Care, it was determined that the facility failed to have a completed discharge summary with a recapitulation (concise summary) of the residents' stay for two (Resident #98 and Resident #453) of two residents reviewed for discharge requirements. Findings included: Review of a facility policy titled, Discharge Summary and Plan of Care, dated 11/28/2016, revealed, .The Discharge Summary should include: - A recapitulation of the resident/guest's stay - A final summary of the resident/guest's status at the time of discharge - A post discharge plan of care developed with the resident/guest and his/her family, which will assist the resident/guest to adjust to his/her new living environment - A reconciliation of pre and post discharge medications should be conducted . 1. Review of a FACE SHEET indicated the facility admitted Resident #453 on 12/27/2022. Review of the discharge Minimum Data Set (MDS), with an Assessment Reference…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-06-25 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interviews, record review, and facility policy review, it was determined that the facility failed to ensure medications were available from the pharmacy for two (Resident #452 and Resident #142) of six residents reviewed for unnecessary medications. Specifically, the facility failed to ensure Resident #452's Prednisone and Resident #142's inhaler was available from the pharmacy for administration. Findings included: Review of a facility policy titled, Medication Policies Ordering and Receiving Medications from Provider Pharmacy, dated 04/2020, specified, .Medications and related products are received from the provider pharmacy on a timely basis. Procedures 1. A. New medication orders are transmitted to the pharmacy. C. The first dose of non-emergency medication is scheduled to be given after the regularly scheduled pharmacy delivery to the facility . 1. A review of a FACE SHEET indicated the facility admitted Resident #452 on 05/26/2023 with diagnoses that included Asthma and Acute Respiratory Failure with Hypoxia (below normal level of oxygen in the blood). The resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-06-25 · tag F0757 — failed to avoid unnecessary drugs — isolated
    Ensure each resident’s drug regimen must be free from unnecessary drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, record review, facility document review, and facility policies titled Medication Administration-General Guidelines and Blood Glucose Testing the facility failed to ensure adequate monitoring of blood glucose (sugar) levels as ordered by the physician for the use of insulin for Resident #143 and #294, two of five residents reviewed for unnecessary medications. Findings included: Review of a facility policy titled, Medication Administration-General Guidelines, dated 2011, specified, . Medications are administered in accordance with written order of the attending physician . A review of a facility policy titled, Blood Glucose Testing, revised on 10/01/2019, revealed, .The physician's order should specify the type of specimen to be obtained. Blood glucose levels for residents with diabetes vary, depending on food intake, medication, and exercise . A review of Resident #143's FACE SHEET revealed the facility admitted the resident on 03/16/2023 with diagnoses that included Type Two…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-06-25 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review, the facility policy titled, Incidents and Accidents, and interviews, the facility failed to maintain medical records for residents that were complete and accurately documented for two (Resident #141 and Resident #106) of 27 sampled residents. Specifically, 1) the facility failed to document the administration of medications for Resident #141. 2) the facility failed to complete an incident report when Resident #106 was found on the floor on 04/18/2023. Findings included: 1) A review of Resident #141's FACE SHEET revealed the facility admitted the resident on 03/15/2023 with diagnoses that included Aftercare Following Joint Replacement Surgery, Anxiety Disorder, Hypertension, Gastro-esophageal Reflux Disease (GERD), and Hypokalemia (low potassium). A review of the five-day Minimum Data Set (MDS), with an Assessment Reference Date (ARD) of 03/22/2023, revealed Resident #141 was independent with daily decision making according to the Staff Assessment for Mental Status. The resident was independent with eating and personal hygiene; required supervision from staff…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2021-03-18 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, interviews and review of facility policies, titled Leftover Food Storage and Use, Food Storage Temperature Logs, FOOD STORAGE TEMPERATURE LOG,' and Food from Families and Friends, the facility failed to ensure: 1. food in the kitchen freezer was labeled with an open and use by date, 2. PM temperatures were logged on 3/17/21 for the resident's supplement refrigerator on the 400 hall, and, 3. food item in the resident's supplement freezer was labeled. This had the potential to affect 73 of 73 residents who received meals from the kitchen and 30 residents who had the potential to utilize the supplement refrigerator on the 400 hall. Findings Include: 1. A review of a facility policy titled, Leftover Food Storage and Use with an Effective date of Sept. 12, 2019 revealed . Purpose: To Assure that food borne illnesses are avoided.PROCESS: . b. Leftover foods should be covered, labeled and dated. On 3/16/21 at 12:47 PM a tour of the facility kitchen was conducted with Employee Identifier (EI) #2, Dietary Manager (DM). The walk in freezer was observed to have three…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2021-03-18 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interviews and review of a policy titled Perineal Care, the facility failed to ensure a Certified Nursing Assistant (CNA), changed her gloves during incontinent care before placing the clean brief for Resident Identifier (RI) #9. This affected one of two residents observed for incontinent care. Findings Include: A review of a facility policy Perineal Care with an effective date of 10/1/2010, revealed: PURPOSE: Good perineal care helps prevent infection, irritation and skin breakdowns. RI #9 was admitted to the facility on [DATE] with a diagnosis of Personal History of Urinary Tract Infections. On 3/18/21 at 3:08 PM, Employee Identifier (EI) #4, CNA, entered RI #9's room for the provision of incontinent care. EI #4 lowered the head of the bed, explained the procedure, washed her hands and donned gloves. EI #4 removed the soiled brief and provided the perineal care. EI #4 placed and secured the clean brief with the same gloves she used to clean RI #9. On 3/18/21 at 3:41 PM, an interview was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2020-02-13 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and review of the facility policy titled Food Receipt and Storage and the 2017 FDA Food Code, the facility failed to ensure: 1. staff placed a large pan of frozen crab cake meat on the shelf, off of the floor in the walk in freezer; 2. food items in the walk-in freezer and reach-in freezer were sealed; and 3. a dented can of baked beans was removed from active service storage. This had the potential to affect 106 out of 106 residents receiving meals from the kitchen. Findings include: A review of the facility policy titled, Food Receipt and Storage, with an effective date of August 23, 2017 revealed: .Purpose: Foods should be received and stored properly . Standard: Foods should be . stored in accordance with FDA Food Code recommendations. Process: . II. Storage of Foods: . c. Items . should be kept at least 6 inches from the floor. f. Place dented, . cans, . in a separate area . k. Open food items should be covered, . A review of the 2017 FDA Food Code page 80 revealed, . 3-305.11 Food Storage (A) Except as specified in (B) and (C) of this section,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2020-02-13 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review, interview, and review of a facility policy titled, Disposal of Medications Non-Controlled Medication Destruction, the facility failed to ensure the required signatures were on nine of nine Non-Controlled Record of Medication Destruction Sheets for the month of February, 2020. This affected one of five months of Non-Controlled Medication Destruction Records reviewed. Findings Include: Review of a facility policy titled, Disposal of Medications Non-Controlled Medication Destruction, dated 3/2011, revealed: . 3. The registered nurse and/or pharmacist witnessing the destruction ., ensures that the following information is entered on the Record of Medication Destruction form . J. Signature of witnesses, two witnesses required for non-controlled substances . in the designated areas on the destruction form. On 02/13/20 at 9:41 a.m., the surveyor reviewed the facility's Non-Controlled Drug Destruction Book. A review of the February 2020, Non-Controlled Medication Destruction Sheets, revealed nine of nine sheets dated 02/06/2020, did not contain required two…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

No federal fines in the current CMS record.

Part of a chain

This home belongs to NHS MANAGEMENT — 43 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 1 of 52.9-1.9 vs chain
Health inspection 1 of 52.7-1.7 vs chain
Staffing 4 of 53.7+0.3 vs chain
Quality measures 3 of 53.5-0.5 vs chain
The other 42 homes this chain runs (chain average 2.9★, per CMS)
1 of 5Aspire Physical Recovery Center At Cahaba RiverVestavia, AL 1 of 5Cordova Health And Rehabilitation, LLCCordova, AL 1 of 5Glen Haven Health And Rehabilitation, LLCNorthport, AL 1 of 5Huntsville Health & Rehabilitation, LLCHuntsville, AL 1 of 5Legacy Health And Rehabilitation Of Pleasant GrovePleasant Grove, AL 1 of 5Prattville Health And Rehabilitation, LLCPrattville, AL 1 of 5St Augustine Health And Rehabilitation CenterSaint Augustine, FL 1 of 5Wetumpka Health And Rehabilitation, LLCWetumpka, AL 2 of 5Civic Center Health And Rehabilitation, LLCBirmingham, AL 2 of 5Gulf Coast Health And Rehabilitation, LLCMobile, AL 2 of 5Legacy Health And Rehabilitation CenterFort Smith, AR 2 of 5South Health And Rehabilitation, LLCBirmingham, AL 2 of 5Springdale Health And Rehabilitation CenterSpringdale, AR 2 of 5Tallassee Health And Rehabilitation, LLCTallassee, AL 2 of 5West Melbourne Health & Rehabilitation CenterWest Melbourne, FL 3 of 5Ashland Place Health And Rehabilitation, LLCMobile, AL 3 of 5Fayetteville Health And Rehabilitation CenterFayetteville, AR 3 of 5Florala Health And Rehabilitation LLCFlorala, AL 3 of 5Hunter Creek Health And Rehabilitation, LLCNorthport, AL 3 of 5Jacksonville Health And Rehabilitation, LLCJacksonville, AL 3 of 5Northway Health And Rehabilitation, LLCBirmingham, AL 3 of 5Oak Knoll Health And Rehabilitation, LLCBirmingham, AL 3 of 5Opp Health And Rehabilitation, LLCOpp, AL 3 of 5Ozark Health And Rehabilitation, LLCOzark, AL 3 of 5Park Manor Health And Rehabilitation, LLCNorthport, AL 3 of 5South Haven Health And Rehabilitation, LLCBirmingham, AL 3 of 5Sumter Health And Rehabilitation, L L CYork, AL 4 of 5Aspire Physical Recovery Center Of West AlabamaNorthport, AL 4 of 5Columbiana Health And Rehabilitation, LLCColumbiana, AL 4 of 5Covington Court Health And Rehabilitation CenterFort Smith, AR 4 of 5Crystal River Health And Rehabilitation CenterCrystal River, FL 4 of 5Georgiana Health And Rehabilitation, LLCGeorgiana, AL 4 of 5Luverne Health And Rehabilitation, LLCLuverne, AL 4 of 5Moundville Health And Rehabilitation, LLCMoundville, AL 4 of 5Ocala Health And Rehabilitation CenterOcala, FL 4 of 5Paris Health And Rehabilitation CenterParis, AR 4 of 5Valley View Health And Rehabilitation, LLCMadison, AL 5 of 5Athens Health And Rehabilitation LLCAthens, AL 5 of 5Crossville Health And Rehabilitation, LLCCrossville, AL 5 of 5Daytona Beach Health And Rehabilitation CenterDaytona Beach, FL

Showing 40 of 42; lowest-rated first.

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleShareSince
NORTHPORT HOLDING OPERATIONS, LLCOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST100%since 09/15/2011
JAMES N ESTES JR FAMILY DYNASTY TR NO 2Organization5% OR GREATER INDIRECT OWNERSHIP INTEREST18%since 12/27/2012
JAMES NORMAN ESTES JR TROrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST6%since 06/30/2013
JENNIFER E AGEE FAMILY DYNASTY TR NO 2Organization5% OR GREATER INDIRECT OWNERSHIP INTEREST18%since 12/27/2012
JENNIFER LEE ESTES TR 031093Organization5% OR GREATER INDIRECT OWNERSHIP INTEREST6%since 06/30/2013
ESTES, JAMESIndividual5% OR GREATER INDIRECT OWNERSHIP INTEREST; CORPORATE OFFICER51%since 09/15/2011
GREEN VALLEY HEALTH REALTY, LLCOrganization5% OR GREATER SECURITY INTERESTsince 10/06/2014
REGIONS BANKOrganization5% OR GREATER SECURITY INTERESTsince 12/27/2013
COBB, LEIGHIndividualCORPORATE DIRECTOR; OPERATIONAL/MANAGERIAL CONTROLsince 07/24/2023
MORRIS, HILARYIndividualCORPORATE DIRECTOR; OPERATIONAL/MANAGERIAL CONTROLsince 09/01/2023
RASCO, LYNNIndividualCORPORATE DIRECTOR; OPERATIONAL/MANAGERIAL CONTROLsince 01/03/2022
LONG, PHILLIPIndividualCORPORATE OFFICERsince 10/01/2019
JORDAN, JAMMIONIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 01/31/2025

CMS files one row per role, so the 18 rows in the source record cover these 13 parties — each is shown once here with every role it holds. Nothing is omitted.

7 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$13.8M
Net patient revenuemost recent cost report
-22.8%
Operating marginrevenue minus expenses
$9.6M
Related-party expense57% of expenses
Who pays — share of resident-days
Medicaid 29%Medicare 10%Other / private 60%

This home reported $9.6M paid to related parties — landlords or management companies under common ownership — equal to about 57% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2024. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$480per resident / day
operating cost
$14,583per month
≈ monthly operating cost
$391per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2024). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in AL

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Alabama Medicaid page.

Typical monthly cost in Alabama
$8,334/mo
Nursing home (semi-private)
$8,787/mo
Nursing home (private)
$4,425/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 015464. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2023-06-25, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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