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Glen Haven Health And Rehabilitation, LLC

2201 32nd Street, Northport, AL 35476 · For profit - Corporation · 200 certified beds · (205) 339-5700 Medicare & Medicaid certified

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2 immediate-jeopardy citations
Insights

This home has serious findings on its record. Read them closely before you consider it.

In its favor
  • no federal fines or payment denials on record
  • a high payroll-based staffing rating (4/5)
Worth asking about
  • inspectors cited 2 immediate-jeopardy problems — the most serious level
  • its payroll- and facility-reported staffing and quality-measure scores sit well above its independent inspection score
  • its independent health-inspection rating is low (1/5)
  • about 59% of its spending goes to commonly-owned related companies
  • its last standard health inspection was over 3 years ago — the star rating may not reflect current conditions

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

1/5
CMS overall
1 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 1 of 5
StaffingFrom payroll records (PBJ) 4 of 5
Quality measuresSelf-reported by the facility 3 of 5

Worth a closer look. This home's staffing and quality-measure ratings run 3 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself, and staffing on its payroll (PBJ) submissions — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Hospital
Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
2810 Lurleen B Wallace Blvd · (205) 333-7670 · Call to confirm hours
Pharmacy
1910 McFarland Blvd · (205) 339-3819 · Call to confirm hours
Grocery
2501 McFarland Blvd · (205) 333-3171 · Call to confirm hours
Park
3380 McFarland Blvd · (205) 339-6222 · Typically dawn to dusk
Place of worship
2491 McFarland Blvd · (205) 454-6660

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 3 of 5
Long-stay residentspeople who live here 4 of 5
Short-stay residentsrehab / post-hospital 3 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 1 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating1★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased3.0%12.0%15.4%better
Long-stay residents who lose too much weight1.7%5.4%5.4%better
Long-stay residents with a catheter left in their bladder1.4%1.0%0.9%worse
Long-stay residents with a urinary tract infection3.0%2.4%2.0%worse
Long-stay residents with depressive symptoms1.7%1.4%6.5%worse than state — see note marked double-dagger below the table
Long-stay residents who were physically restrained0.0%0.6%0.1%better than state — see note marked double-dagger below the table
Long-stay residents with falls causing major injury3.4%3.3%3.3%typical
Long-stay residents whose ability to walk worsened4.4%12.1%16.1%better
Long-stay residents on antianxiety or hypnotic medication26.6%24.5%18.9%worse
Long-stay residents given the seasonal flu vaccine99.4%94.8%95.3%typical
Long-stay residents with pressure ulcers7.2%5.4%4.7%worse
Long-stay residents with worsening bladder/bowel control4.9%12.8%21.2%better
Long-stay residents who got an antipsychotic medication — see the note below the table17.0%21.2%17.1%typical
Short-stay residents who newly got an antipsychotic medication0.8%2.0%1.4%better
Short-stay residents given the seasonal flu vaccine85.2%80.3%79.4%typical
Short-stay residents rehospitalized after admission25.8%24.8%22.6%worse
Short-stay residents with an outpatient ER visit11.9%11.3%12.0%typical
Long-stay hospitalizations per 1,000 resident days2.051.961.67worse
Long-stay outpatient ER visits per 1,000 resident days1.071.701.80better

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

52.6% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 119 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

52.6%U.S. median 51.5%
Got home and stayed home
10.9%U.S. median 10.7%
Went back to hospital
44.4%U.S. median 56.6%
Met the expected recovery
0.20U.S. median 0.31
Therapy hours / resident / day
0.07hours / resident / day
Physical therapy
0.06hours / resident / day
Occupational therapy
0.07hours / resident / day
Speech therapy

Met the expected recovery: 44.4% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 54 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.20 therapist hours per resident per day in 2026Q1 — more than 22% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 17% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF52.6%CMS range 42.5–59.651.5%Oct 2022–Sep 2024no different from U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF10.9%CMS range 7.3–14.310.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge44.4%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge42.6%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge24.1%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified100.0%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting98.1%100.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay1.1%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened2.2%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization8.8%CMS range 5.4–13.17.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs1.041.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.63
RN hours/ resident / day
0.77
LPN hours/ resident / day
2.68
Aide hours/ resident / day
4.08
Total nurse hours/ resident / day
0.26
RN hoursweekends
40.3%
Total nursing turnover
36.4%
RN turnover

How full it usually is: this home is certified for 200 beds and averages 180.6 residents a day — about 90% occupied, or roughly 19 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 4.08 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.63 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.68 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.24 hrs/resident/day on weekends vs 4.42 on weekdays — 27% thinner on weekends — a notable drop. RN hours go from 0.78 to 0.26 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 40% is about the same as the national median of 45%.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

5
deficiencies at the latest standard inspection (2023-07-26)
3
at the previous standard inspection (2019-10-24)

Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

This trend is not current. The most recent of these two inspections was over 3 years ago; the arrow describes what inspectors found then, not what the home is like now.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

9 citations, most serious first — scroll within the box to see all.

  • Immediate jeopardy · K2023-07-26 · tag F0684 — failed to provide proper treatment and quality of care — pattern
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record reviews, the facility failed to check the pacemaker function as ordered for discharged Resident #428, Resident #11, and Resident #93, three of seven sampled residents identified by the facility as having a pacemaker. Resident #428 had a physician's order to check the function of their pacemaker (a small electronic device, implanted in the chest to regulate the heart's rhythm) every month. The facility did not have evidence to indicate the resident's pacemaker was checked monthly as ordered by the physician from April of 2021 until after discharge on [DATE]. On [DATE], Resident #428 was found unresponsive, pale in color, with a heart rate of 38 beats per minutes (a normal resting heart rate range for adults range from 60 to 100 beats per minute). The resident was transferred to the local hospital for further evaluation. At the hospital, Resident #428 was profoundly bradycardic (heart rate slower than 60 beats per minute) and his/her pacemaker not functioning properly. Resident #11…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Immediate jeopardy · K2023-07-26 · tag F0867 — failed to act on quality-improvement findings — pattern
    Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews, record review, and review of the facility policy, the facility's Quality Assurance Performance Improvement (QAPI) committee failed to thoroughly review all factors related to Resident #428 emergent discharge to the hospital on [DATE]. The facility QAPI committee further failed to develop and implement corrective action. Resident #428 had a physician's order to check the function of their pacemaker (a small electronic device, usually placed in the chest to help regulate slow electrical problems with the heart) every month. The facility did not have evidence to indicate the resident's pacemaker was checked as ordered by the physician after [DATE]. On [DATE], Resident #428 was found unresponsive, pale in color, with a heart rate of 38 beats per minutes (a normal resting heart rate range for adults range from 60 to 100 beats per minute). The resident was transferred to the local hospital for further evaluation and found the resident's pacemaker did not function properly. Following Resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2023-07-26 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, interviews, and Food and Drug Administration (FDA) recommendations, the facility failed to ensure staff consistently wore hairnets in one of one facility kitchen areas where all resident food was prepared. The failure had the potential to affect all residents who received food items from the kitchen. The facility further failed to ensure staff did not handle ready-to-eat food with their bare hands. This affected one (Resident #118) of 34 sampled residents. Findings included: 1. Review of the 2022 FDA Food Code at FDA Food Code 2022: Full Document (01/18/2023 version) indicated, .2-402.11 Effectiveness. (A) Except as provided in [paragraph] (B) of this section, FOOD EMPLOYEES shall wear hair restraints such as hats, hair coverings or nets, beard restraints, and clothing that covers body hair, that are designed and worn to effectively keep their hair from contacting exposed food; clean EQUIPMENT, UTENSILS . On 07/18/2023 at 10:27 AM, the Certified Dietary Manager (CDM) was observed walking through the kitchen without a hairnet. The CDM proceeded to walk through…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-07-26 · tag F0677 — failed to help fully-dependent residents with daily care — pattern
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, interviews, record review, and facility policy review, the facility failed to provide timely nailcare for three (Residents #108, #152, and #146) of eight residents reviewed for activities of daily living (ADLs). Findings included: Review of a facility policy titled, Nail Care, dated 10/01/2010, indicated, .PURPOSE: Routine nail care helps reduce the potential for infection, prevents intrusion of the nail into the skin, prevents possible injuries and promotes a feeling of well-being for the resident. STANDARD: Nail care is a routine part of grooming each day. Foot care should be provided as a part of a tub or shower bath . Further review of the facility indicated, .It is recommended a Podiatrist provides foot care for residents with Diabetes or Peripheral Vascular Disease, and that a licensed nurse provide fingernail care for residents with those diagnoses . 1. A review of a Face Sheet indicated the facility admitted Resident #108 on 02/06/2020 and readmitted the resident on 05/19/2022 with diagnoses that included Dementia, Encephalopathy, Cerebral Infarction…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-07-26 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interviews, record review, and facility policy review, the facility failed to ensure urinary catheter tubing was secured in a manner to prevent trauma to the urethra for one (Resident #31) of four sampled residents reviewed for urinary catheter. Findings included: Review of a facility policy titled, Urinary Catheter Care, with an effective date of 11/10/2014, indicated, . Secure the catheter with a leg band or loop to the bed sheet in a comfortable position for the resident/guest . A review of Resident #31's Face Sheet indicated the facility admitted Resident #31 on 06/23/2023, with diagnoses that included Retention of Urine. Review of the admission Minimum Data Set (MDS), with an Assessment Review Date (ARD) of 06/29/2023, revealed Resident #31 had a Brief Interview for Mental Status (BIMS) score of 14, which indicated the resident was cognitively intact. The MDS indicated the resident had an indwelling urinary catheter. Review of Resident #31's Care Plan(s), with a start date of 06/24/2023, indicated the resident had an indwelling urinary catheter related to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2019-10-24 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, interviews and the facility's policies titled Use of Gloves and Hairnets and Cleaning of Miscellaneous Equipment and Utensils, the facility failed to ensure: 1. staff wore hair nets covering all hair on the head Employee Identifier (EI#) EI# 4, EI# 5, EI# 6, and EI# 7 on 10/22/19 and 10/24/2019. 2. EI# 4 removed gloves and washed hands washing dirty in the dish room and then moving to the clean side of dishes in the dish room. 3. EI# 4 did not use four wet plates to place dinner meals on 10/23/2019. This deficient practice had potential to affect 184 out of 184 residents receiving meals from the kitchen and three out of sixteen residents receiving meals from one flat cart. Findings include: A review of the facility's policy titled, Use of Gloves and Hairnets, with an effective date of August 15,2009, revealed . Process: .i. Wear hair restraints (bonnets, caps, nets] to cover hair when preparing or handling food. On 10/22/19 at 11:19 a.m., the Surveyor observed two Dietary Aids, Employee Identifier Number (EI# 4) (putting lunch meal on plates), Dietary Cook.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2019-10-24 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interviews, and a facility policy titled, Medication Administration Procedures Eye Drops, the facility failed to ensure a licensed staff member did not place gloves, tissues, and eye drops in her pocket while administering eye drops to Resident Identifier (RI) #44. This had the potential to affect RI #44, one of two residents observed for the administration of eye drops. Findings include: A facility policy titled, Medication Administration Procedure Eye Drops, dated 03/11, revealed: . Procedures . 2. Obtain a clean barrier and place on over-bed table. 4. Remove the cap and place it on the barrier on the over-bed table. RI #44 was admitted to the facility on [DATE] and readmitted on [DATE]. On 10/24/19 at 8:05 a.m., an observation was made of Employee Identifier (EI) #2 Licensed Practical Nurse (LPN) during medication pass on RI #44. EI #2 placed gloves, tissues and eyedrops in her pocket. EI #2 gave the oral medications, went to wash her hands, removed gloves from her pocket and put them…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2018-10-11 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interviews, a review of regulations from the 2017 U.S. Food and Drug Administration Food Code, Thermometer Calibration (Food Republic), facility policies related to Therapeutic Supplements, Three Compartment Sink Sanitization, and Foods from Families and Friends, the facility failed to ensure: 1) cleaned cooking utensils were thoroughly air dried prior to stacking and storage; 2) commercially prepared, thawed milkshakes were consistently labeled with use-by dates for timely discard; 3) utensils and pans were sanitized when processed through the three-compartment sinks; 4) food thermometers used on the 10/10/18 tray line were accurately calibrated prior to use; 5) food brought into the facility from outside sources (family/friends) and stored in two of four nursing refrigerators was labeled with name and date to ensure timely discard; and 6) nursing staff maintained the interior of the refrigerators on each nursing station in a clean and sanitary condition for resident food storage. This had the potential to affect all (175) residents for whom meals were…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • No harm found · C2019-10-24 · tag F0814 — failed to dispose of garbage properly — widespread
    Dispose of garbage and refuse properly.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and the facility's policy titled Sanitation Principals , the facility failed to ensure one of three dumpster's doors were closed on 10/22/19. This affected one of three dumpster's observed. Findings include: A review of the facility's policy titled, Sanitation Principals, Effective Date: August 10, 2018, that revealed, .d. dumpster's outside the nursing facility . should be kept covered when not actually being loaded. The area around the dumpster should be keep free of debris. On 10/22/19 at 11:49 a.m., the Surveyor observed with Employee Identifier (EI# 3) Registered Dietitian (RD), three dumpster's outside to the back of the facility. The middle dumpster had both doors opened. On 10/24/19 at 02:23 p.m., the Surveyor conducted an interview with EI #3. EI# 3 was asked, when the Surveyor and EI# 3 observed the dumpster's on 10/22/19, what did EI# 3 observe. EI# 3 replied, the dumpster doors were open. EI# 3 was asked, why did EI# 3 close the dumpster doors. EI# 3 replied, because the dumpster doors were not suppose to be left open because it was a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

No federal fines in the current CMS record.

Part of a chain

This home belongs to NHS MANAGEMENT — 43 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 1 of 52.9-1.9 vs chain
Health inspection 1 of 52.7-1.7 vs chain
Staffing 4 of 53.7+0.3 vs chain
Quality measures 3 of 53.5-0.5 vs chain
The other 42 homes this chain runs (chain average 2.9★, per CMS)
1 of 5Aspire Physical Recovery Center At Cahaba RiverVestavia, AL 1 of 5Aspire Physical Recovery Center At Hoover, LLCHoover, AL 1 of 5Cordova Health And Rehabilitation, LLCCordova, AL 1 of 5Huntsville Health & Rehabilitation, LLCHuntsville, AL 1 of 5Legacy Health And Rehabilitation Of Pleasant GrovePleasant Grove, AL 1 of 5Prattville Health And Rehabilitation, LLCPrattville, AL 1 of 5St Augustine Health And Rehabilitation CenterSaint Augustine, FL 1 of 5Wetumpka Health And Rehabilitation, LLCWetumpka, AL 2 of 5Civic Center Health And Rehabilitation, LLCBirmingham, AL 2 of 5Gulf Coast Health And Rehabilitation, LLCMobile, AL 2 of 5Legacy Health And Rehabilitation CenterFort Smith, AR 2 of 5South Health And Rehabilitation, LLCBirmingham, AL 2 of 5Springdale Health And Rehabilitation CenterSpringdale, AR 2 of 5Tallassee Health And Rehabilitation, LLCTallassee, AL 2 of 5West Melbourne Health & Rehabilitation CenterWest Melbourne, FL 3 of 5Ashland Place Health And Rehabilitation, LLCMobile, AL 3 of 5Fayetteville Health And Rehabilitation CenterFayetteville, AR 3 of 5Florala Health And Rehabilitation LLCFlorala, AL 3 of 5Hunter Creek Health And Rehabilitation, LLCNorthport, AL 3 of 5Jacksonville Health And Rehabilitation, LLCJacksonville, AL 3 of 5Northway Health And Rehabilitation, LLCBirmingham, AL 3 of 5Oak Knoll Health And Rehabilitation, LLCBirmingham, AL 3 of 5Opp Health And Rehabilitation, LLCOpp, AL 3 of 5Ozark Health And Rehabilitation, LLCOzark, AL 3 of 5Park Manor Health And Rehabilitation, LLCNorthport, AL 3 of 5South Haven Health And Rehabilitation, LLCBirmingham, AL 3 of 5Sumter Health And Rehabilitation, L L CYork, AL 4 of 5Aspire Physical Recovery Center Of West AlabamaNorthport, AL 4 of 5Columbiana Health And Rehabilitation, LLCColumbiana, AL 4 of 5Covington Court Health And Rehabilitation CenterFort Smith, AR 4 of 5Crystal River Health And Rehabilitation CenterCrystal River, FL 4 of 5Georgiana Health And Rehabilitation, LLCGeorgiana, AL 4 of 5Luverne Health And Rehabilitation, LLCLuverne, AL 4 of 5Moundville Health And Rehabilitation, LLCMoundville, AL 4 of 5Ocala Health And Rehabilitation CenterOcala, FL 4 of 5Paris Health And Rehabilitation CenterParis, AR 4 of 5Valley View Health And Rehabilitation, LLCMadison, AL 5 of 5Athens Health And Rehabilitation LLCAthens, AL 5 of 5Crossville Health And Rehabilitation, LLCCrossville, AL 5 of 5Daytona Beach Health And Rehabilitation CenterDaytona Beach, FL

Showing 40 of 42; lowest-rated first.

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleShareSince
NHS OPERATIONS LLCOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST100%since 11/08/2002
JAMES NORMAN ESTES JR TROrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST5%since 11/08/2002
JENNIFER LEE ESTES TR 031093Organization5% OR GREATER INDIRECT OWNERSHIP INTEREST5%since 11/08/2002
ESTES, JAMESIndividual5% OR GREATER INDIRECT OWNERSHIP INTEREST; CORPORATE OFFICER89%since 11/08/2002
MARTINS LTDOrganization5% OR GREATER SECURITY INTERESTsince 01/01/2003
NORTHPORT HEALTH SERVICES INCOrganization5% OR GREATER SECURITY INTERESTsince 01/01/2003
REGIONS BANKOrganization5% OR GREATER SECURITY INTERESTsince 08/29/2011
SHAW, WEBSTERIndividualW-2 MANAGING EMPLOYEE; OPERATIONAL/MANAGERIAL CONTROLsince 01/15/2024
BOYD, CASEYIndividualCORPORATE DIRECTOR; OPERATIONAL/MANAGERIAL CONTROLsince 04/28/2023
DUFFY, MARCIAIndividualCORPORATE DIRECTOR; OPERATIONAL/MANAGERIAL CONTROLsince 12/12/2003
RASCO, LYNNIndividualCORPORATE DIRECTOR; OPERATIONAL/MANAGERIAL CONTROLsince 07/01/2022
LONG, PHILLIPIndividualCORPORATE OFFICERsince 10/01/2019

CMS files one row per role, so the 17 rows in the source record cover these 12 parties — each is shown once here with every role it holds. Nothing is omitted.

6 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$19.8M
Net patient revenuemost recent cost report
+4.1%
Operating marginrevenue minus expenses
$11.3M
Related-party expense59% of expenses
Who pays — share of resident-days
Medicaid 78%Medicare 5%Other / private 17%

About 78% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $11.3M paid to related parties — landlords or management companies under common ownership — equal to about 59% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2024. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$288per resident / day
operating cost
$8,745per month
≈ monthly operating cost
$300per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2024). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in AL

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Alabama Medicaid page.

Typical monthly cost in Alabama
$8,334/mo
Nursing home (semi-private)
$8,787/mo
Nursing home (private)
$4,425/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 015186. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2023-07-26, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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