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Legacy Health And Rehabilitation Center

3310 North 50th Street, Fort Smith, AR 72904 · For profit - Limited Liability company · 115 certified beds · (479) 783-3101 Medicare & Medicaid certified

Call the home — (479) 783-3101 Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse/neglect citations on record (F0600, F0602) — most recent Jan 2025
Insights

This home has serious findings on its record. Read them closely before you consider it.

In its favor
  • no federal fines or payment denials on record
  • fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
Worth asking about
  • it has abuse, neglect, or exploitation citations (F0600, F0602) — most recent Jan 2025
  • a high number of inspection citations overall (34) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • its independent health-inspection rating is low (2/5)
  • its facility-reported quality-measure rating is low (2/5)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

2/5
CMS overall
2 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 2 of 5
StaffingFrom payroll records (PBJ) 3 of 5
Quality measuresSelf-reported by the facility 2 of 5

Location & what’s nearby

Hospital
Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
4900 Kelley Hwy · (479) 785-5700 · Call to confirm hours
Pharmacy
4900 Kelley Hwy · (479) 783-0221 · Call to confirm hours
Grocery
3700 N 50th St · (479) 784-9781 · Call to confirm hours
Park
5301 Riverfront Dr · (479) 784-2368 · Typically dawn to dusk
Place of worship

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 2 of 5
Long-stay residentspeople who live here 3 of 5
Short-stay residentsrehab / post-hospital 1 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating improved from 1 to 2 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating2★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased8.8%9.5%15.4%better
Long-stay residents who lose too much weight7.8%4.3%5.4%worse
Long-stay residents with a catheter left in their bladder0.2%0.6%0.9%better
Long-stay residents with a urinary tract infection1.5%1.2%2.0%better
Long-stay residents with depressive symptoms0.6%1.4%6.5%better than state — see note marked double-dagger below the table
Long-stay residents who were physically restrained0.0%0.1%0.1%better
Long-stay residents with falls causing major injury5.3%3.9%3.3%worse
Long-stay residents whose ability to walk worsened6.3%10.1%16.1%better
Long-stay residents on antianxiety or hypnotic medication28.2%21.7%18.9%worse
Long-stay residents given the seasonal flu vaccine95.4%96.1%95.3%typical
Long-stay residents with pressure ulcers5.3%4.2%4.7%worse
Long-stay residents with worsening bladder/bowel control6.5%13.5%21.2%better
Long-stay residents who got an antipsychotic medication — see the note below the table19.3%10.9%17.1%worse
Short-stay residents who newly got an antipsychotic medication3.5%1.3%1.4%worse
Short-stay residents given the seasonal flu vaccine76.5%77.7%79.4%typical
Short-stay residents rehospitalized after admission23.0%24.1%22.6%typical
Short-stay residents with an outpatient ER visit24.0%12.5%12.0%worse
Long-stay hospitalizations per 1,000 resident days2.322.011.67worse
Long-stay outpatient ER visits per 1,000 resident days3.732.131.80worse

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

37.4% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — CMS rates that worse than the national rate. This is CMS’s risk-adjusted rate over 46 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

37.4%U.S. median 51.5%
Got home and stayed home
10.1%U.S. median 10.7%
Went back to hospital
86.4%U.S. median 56.6%
Met the expected recovery
0.17U.S. median 0.31
Therapy hours / resident / day
0.08hours / resident / day
Physical therapy
0.05hours / resident / day
Occupational therapy
0.04hours / resident / day
Speech therapy

Met the expected recovery: 86.4% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 22 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.17 therapist hours per resident per day in 2026Q1 — more than 15% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 11% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF37.4%CMS range 26.6–49.151.5%Oct 2022–Sep 2024worse than U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF10.1%CMS range 6.7–16.410.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge86.4%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge63.6%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge72.7%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified100.0%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care settingnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.0%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened8.8%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization8.7%CMS range 4.8–16.67.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs0.981.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.25
RN hours/ resident / day
0.83
LPN hours/ resident / day
2.52
Aide hours/ resident / day
3.60
Total nurse hours/ resident / day
0.15
RN hoursweekends
43.0%
Total nursing turnover
55.6%
RN turnover

How full it usually is: this home is certified for 115 beds and averages 103.7 residents a day — about 90% occupied, or roughly 11 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.60 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.25 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.52 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.23 hrs/resident/day on weekends vs 3.75 on weekdays — 14% thinner on weekends. RN hours go from 0.29 to 0.15 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 43% is about the same as the national median of 45%.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

5
deficiencies at the latest standard inspection (2025-01-31)
11
at the previous standard inspection (2024-03-21)

Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

34 citations, most serious first. The 10 most serious are shown; the remaining 24 are one tap away and print in full.

  • Potential for harm · Ecited before2025-01-31 · tag F0803 — failed to meet residents' dietary needs — pattern
    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and interview, the facility failed to ensure meals were prepared and served according to the planned written menu to meet the nutritional needs of the residents for 1 of 1 meal observed. The findings are: 1. The 01/27/2025 lunch menu documented the residents who required pureed diets were to receive 3 ounces of pureed breaded pork patty, 4 ounces (1/2 cup) of pureed vegetables, 2 ounces of gravy, and 2 ounces of pureed dinner roll. 2. A facility recipe titled, recipe for pureed Breaded Pork Patty not dated and provided by the Dietary Manager on 01/28/2025 indicated; .Notes: 1. For pureed measure desired # (number) of servings into food processor. Blend until smooth and add broth or gravy if product needs thinning . a. On 01/27/2025 at 11:37 AM, Dietary [NAME] (DC) #11 placed 7 servings of breaded fried pork into a blender, added 2 cups of water from the food preparation sink, instead of broth or gravy. At 11:40 AM, DC #11 was interviewed and was asked how much water she added to the meat, and she estimated it was about 3/4 cup. When DC #11 was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-01-31 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and facility policy review, the facility failed to ensure food items in the refrigerator, freezer and storage room were covered or sealed; 1 of 2 ice machines was maintained in clean and sanitary condition; dietary staff washed their hands before handling food or clean equipment; ceiling tiles, air vents, dish washer wall, kitchen door frames were free of, debris, dirt, rust, stains; baseboards were secured; and hot food items were maintained at temperature of 135 degrees or above for 2 of 2 meals observed. The findings are: 1. On 01/27/2025 at 11:28 AM, an observation of the inside back panel of the ice machine in the kitchen as well as the area where ice formed before dropping into the ice collector had wet pink residue on it. The areas were pointed out to the Dietary Manager (DM) #1 and during an interview she was asked if the residue build up could be wiped off, how often she cleans the ice machine, and who used the ice from the machine. She used tissue papers and wiped the wet pink residue off. The wet pink residue easily transferred to the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-01-31 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, interviews, record review, facility document review, and facility policy review, the facility failed to ensure (1) hand hygiene was performed between residents during medication administration observation for Resident #21; (2) clean personal protective equipment (PPE) was used during medication administration for Resident #17 who was on enhanced barrier precautions (EBP); (3) transmission based precautions (TBP) were posted outside a secure unit when a parasitic infestation was identified; (4) and provide re-education to staff when infection trends were identified during a review of the facility's infection control practices. The findings include: 1. A review of a facility pharmacy policy book titled, Policy and Procedure Manual for Nursing Facilities contained a policy titled, Medication Administration, Medication Administration-General Guidelines Policy 6.2, dated April 2020 indicated 6. Cleanse hands with antimicrobial soap and water or facility approved hand sanitizer before handling medication and before and after direct contact with resident. A review of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-01-31 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, interviews, record review, facility document review and facility policy review, it was determined that the facility failed to ensure an accurate account of a controlled medication for 1 of 3 medication carts reviewed for controlled medication reconciliation. Findings include: A review of a facility pharmacy policy book titled, Policy and Procedure Manual for Nursing Facilities contained a policy titled, Medication Administration Procedures Controlled Medication Administration Policy 7.1, dated April 2020 indicated, medication included in the Drug Enforcement Administration (DEA) classification as controlled substances are subject to special handling, storage, disposal and recordkeeping in the facility in accordance with federal and state law regulations. When a controlled medication is to be administered, the licensed nurse removing the medication immediately enters the following information on the controlled drug record, A. Date and time of removal, B. Amount removed, C. Signature. A review of the Physician Order Report, indicated Resident #107 had an active…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-01-31 · tag F0808 — failed to follow doctor-ordered diets — isolated
    Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, interviews, record review, and facility document review, it was determined the facility failed to serve and offer double portions as ordered for 1 (Resident #73) of 1 resident reviewed for therapeutic diet. The findings include: A review of a facility's, admission Agreement, dated 11/2016, indicated, E. Dietary Services. The Facility maintains a food service program monitored by a registered dietician. The Facility shall provide you regular meals and will use its best efforts to provide you with therapeutic diets and snacks prescribed by your attending physician. A review of the Face Sheet, indicated the facility admitted Resident #73 with diagnoses which included Huntington ' s disease, major depressive disorder, nausea with vomiting, disease of salivary glands, and pain. The quarterly Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 01/13/2025 revealed Resident #73 had a Brief Interview for Mental Status (BIMS) score of 9 which indicated the resident had moderate cognitive impairment. Resident #73 was recorded as a weight of 88 pounds (lbs).…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-01-31 · tag F0600 — failed to protect residents from abuse and neglect — pattern
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, it was determined that the facility failed to keep residents free from abuse and neglect for 2 residents (Residents #68 and #84) who received physical abuse from another resident. The findings include: A review of a policy titled, Abuse, Neglect, Misappropriation of Resident/Guest Property, Suspicious Injuries of Unknown Source, Exploitation, stated, residents have the right to be free from abuse, neglect, exploitation, and misappropriation of property. An in-service on Abuse/Neglect/Misappropriation to all staff was provided dated 10/16/2024 specifically keeping residents free from resident-to-resident abuse where a cognitive resident intentionally and willfully hits another resident. The quarterly Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 12/25/2024 revealed Resident #68 had a Brief Interview for Mental Status (BIMS) score of 0, which indicated the resident had severe cognitive impairment. A review of an Incident and Accident report dated 11/11/2024 at 2:30 PM, revealed Resident #68 was hit on the side of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-01-31 · tag F0602 — failed to protect residents from theft of their belongings — isolated
    Protect each resident from the wrongful use of the resident's belongings or money.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, interviews, record review, facility document review, and facility policy review, it was determined the facility failed to ensure a resident was not exploited for money from a staff member for 1 (Resident #42) of 10 residents reviewed for abuse. Specifically, the staff member accepted money from the resident for personal favors and borrowed money from the resident. The findings include: A review of a facility policy titled, Abuse, Neglect, Misappropriation of Resident/Guest Property, Suspicious Injuries of Unknown Source, Exploitation, dated 05/01/2023, indicated, All of our resident/guest(s) have the right to be free from abuse, neglect, exploitation, and misappropriation of resident/guest property. Exploitation is defined as taking advantage of a resident/guest for personal gain through use of manipulation, intimidation, threats, or coercion. An example is monetary assistance provided to staff after informing resident/guest that they are in a financial crisis, gifts to staff by resident/guest(s) based on staff persuasion. A review of the Employee Handbook,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-01-31 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, it was determined that the facility failed to ensure residents were free from accidents and hazards for 1 (Resident #68) of 6 sampled residents reviewed for accidents and hazards, by not ensuring cleaning agents were kept locked up and out of the resident's reach. The findings include: A review of the facility's policy titled, I&A Policy dated 11/10/2014, indicated the facility was to remain as free of accidents and hazards as possible. The quarterly Minimum Data Set (MDS), with an Assessment Reference Date (ARD) of 12/05/2024 revealed, Resident #68 had a Brief Interview for Mental Status (BIMS) score of 0, which indicated the resident had severe cognitive impairment. Resident #68's care plan dated 12/04/2025 indicated Resident #68 required partial/moderate assistance with daily living activities, was unable to walk 10 feet without partial/moderate assistance, and was able to self-propel a manual wheelchair for independent mobility. The resident required supervision or touching assistance for meals. Review of an email from the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-03-21 · tag F0656 — failed to write and follow a full care plan — pattern
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure care plan interventions were implemented for 1 (Resident #36) of 1 sampled resident who were at risk for falls, to prevent falls and possible injury. The findings are: A review of a Face Sheet indicated Resident #36 had a diagnosis of dementia. The annual Minimum Data Set (MDS), dated [DATE], revealed Resident #36 had a Staff Assessment for Mental Status (SAMS) score of 1, which indicated a memory problem. Review of Resident #36's Care Plan. reviewed 02/09/2023, revealed the resident had potential for falls. Interventions included: encourage clutter free environment and path to bathroom, initiated 12/17/2022; encourage use of handrails/appropriate assistive devices, initiated 12/17/2022; wear non-slip footwear while out of bed, initiated 12/17/2022. The resident was at risk for poor safety awareness. Interventions included: place resident in area where frequent observation is possible, initiated 03/06/2019. On 03/18/2024 at 11:46…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-03-21 · tag F0677 — failed to help fully-dependent residents with daily care — pattern
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure that 1 (Resident #78) of 17 residents who reside on the hall had nails cleaned and trimmed to promote good hygiene, cleanliness, and a sense of well being, and that 1 (Resident #41) of 29 residents who reside on the hall had facial hair removed. The findings are: A. On 03/18/2024 at 11:31AM, the Surveyor observed Resident #78 to have 1/3 to ½ inch long fingernails on both hands, with a dark brown substance under the nails. The Surveyor asked R #78, Do you like your nails this long? Resident #78 stated, Just my thumb on this left hand, so I can scratch with it, the rest of them need cleaned and trimmed. 1. On 03/19/2024 at 09:34 AM, Resident #78 had long 1/3 to1/2, inch nails on both hands with a brown substance under the nails of both hands. 2. On 03/20/2024 at 04:19 PM, Certified Nursing Assistant (CNA) #6, Who is responsible for trimming a resident's fingernails? CNA #6 confirmed, The CNAs are, unless they are diabetic, then the nurses do. CNA #6 was asked, How often do the residents get their nails…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
Show the remaining 24 citations
  • Potential for harm · Ecited before2024-03-21 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — pattern
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure residents at risk for falls were supervised and fall prevention interventions were implemented for 1 (Resident #36) of 1 sampled residents, to prevent falls and possible serious injury; failed to ensure 3 of 3 clothes dryers remained free of lint build-up to decrease the potential for fire and loss of laundry services for 1 of 1 laundry room; and failed to ensure the safety of a resident by transferring 2 (Residents #87 and #304 ) sampled residents without a gait belt. The findings are: 1. A review of a Face Sheet indicated Resident #36 had a diagnosis of Dementia. a. The Annual Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 01/23/2024 revealed Resident #36 had a Staff Assessment for Mental Status (SAMS) score of 1, which indicated a memory problem. b. Resident #36's Care Plan with a review date 02/09/2023 revealed the resident had a potential for falls. Interventions included: encourage clutter free environment and path to bathroom, initiated 12/17/2022; encourage use of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-03-21 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — pattern
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure a securement device was used for residents with urinary inswelling catheters in place for 1 (Resident #68) of 5 sampled residents who had a catheter The findings are: 1. Resident (R) #68 had a diagnosis of Neuromuscular dysfunction of bladder, unspecified. The Minimum Data Set with an Assessment Reference Date of 01/01/2024 documented a Brief Interview for Mental Status score of 14 (13-15 indicates cognitively intact). 2. A Physician ' s Order with an Order Date of 01/25/2024 documented, (Indwelling) catheter may use leg band . 3. On 03/18/2024 at 02:11 PM, the Surveyor observed that R #68 did not have any securement device to hold their indwelling catheter tubing in place to prevent tubing from being pulled and causing trauma. 4. On 03/19/2024 at 09:40 AM, the Surveyor observed that R #68 did not have a securement device to hold their inswelling catheter tubing in place. 5. On 03/21/2024 at 08:32 AM, the Surveyor asked Licensed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-03-21 · tag F0726 — failed to have competent, trained nursing staff — pattern
    Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, interview, and record review, the facility failed to (1) ensure medications were readily available at all times for 1 (Resident #28) of 1 sampled resident, who was on scheduled pain medication, to prevent possible increase in pain or further decline in status, (2) ensure that staff performed hand hygiene while providing incontinence care for 1 (Resident #32) sampled resident, (3) ensure that staff utilized adjustable chairs in a manner that avoided causing a restraint for 1 (Resident #36) sampled resident, (4) ensure that privacy was maintained while providing bathing and incontinence care for 3 (Residents #61, #72, and #304) sampled residents, and (5) ensure that safety devices were utilized while lifting and transferring for 2 (Residents #87 and #304) sampled residents. The findings are: Resident #28 had diagnoses of Chronic pain and Dementia. The Quarterly Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 03/07/2024 documented a Brief Interview for Mental Status (BIMS) score of 10 (8-12 indicates moderate cognitive impairment). Resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-03-21 · tag F0755 — failed to provide safe pharmacy services — pattern
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure medications were readily available at all times for 1 (Resident #28) of 1 sampled resident, who was on scheduled pain medication, to prevent possible increase in pain or further decline in status. The findings are: A Face Sheet indicated the facility admitted Resident #28 with diagnoses of Chronic pain and Dementia. The Quarterly Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 03/07/2024 revealed Resident #28 had a Brief Interview for Mental Status (BIMS) score of 10, which indicated the resident had moderate cognitive impairment. A review of Resident #28's Physician Orders, for the month of 03/2024, revealed an order, dated 02/02/2024, for Lyrica (a medication given for pain) 150 milligram (mg), one capsule twice daily for pain. Review of Resident 28's Care Plan, initiated 09/27/2022, revealed the resident will not have unrelieved pain times (x) 90 days as evidenced by (AEB) no moaning, groaning, or facial grimaces. Interventions included coordinate with physician to manage pain…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-03-21 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure staff washed and/or sanitized their hands during meal service in the facility's dining room to prevent cross-contamination which had the potential to affect the 23 residents residing in the dining area, that the laundry workers handled resident garments in a manner that avoided contamination, and that The findings are: 1. On 03/18/2024 at 12:19 PM, the Surveyor observed a Registered nurse (RN) get a soft drink out of the vending machine for a resident. The RN then picked up a tray to deliver to a resident at a table, then while going back to get another tray placed his/her hands in their pocket. The RN then touched his/her face before picking up another tray to deliver to a resident without sanitizing their hands. a. On 03/18/2024 at 12:32 PM, the Surveyor observed a Certified Nursing Assistant (CNA) pick up a chair, move it over to the table, move their hair away from their face, and begin feeding a resident without sanitizing hands. b. On 03/18/2024 at 12:32 PM, the Surveyor observed a CNA sit down…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-03-21 · tag F0921 — failed to keep a safe, functional, sanitary building — pattern
    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY According to record review, observations, and interview the facility failed to ensure that a clean, safe, comfortable homelike environment was provided in rooms [ROOM NUMBER], the Resident Bathroom in the secure unit, the Dayroom/Dining Room in the secure unit, and for 1 (Resident #50) sampled resident. The findings are: On 03/20/2024 at 04:05 PM, the Surveyor did environmental rounds with Maintenance. These are the findings: In room [ROOM NUMBER] the Surveyor observed on several ceiling tiles brown areas that were round with irregular borders. On Side B where the bed was against the wall there were varying vertical stripes of stripped paint exposing cinder block. The damage ran the length of the bed. When Maintenance saw the area, he/she said that it was a rather large area that has not been reported. In room [ROOM NUMBER] the Surveyor observed on Side A in between the bed and nightstand a horizontal rectangular area that is missing paint and two nails are exposed from chipped drywall. The area has chipped…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-03-21 · tag F0947 — failed to train nurse aides adequately — pattern
    Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on interview and record review, the facility failed to ensure Dementia in-service training was provided in the past year. The findings are: 1. On 03/21/2024 at 8:20 AM, the Surveyor reviewed in-services and competency training for the past year and did not locate a Dementia in-service. The Surveyor requested the Dementia In-Service. 2. On 03/21/2024 at 9:00 AM, the LPN #2 stated We looked through all the in-services and could not find one for Dementia. 3. On 03/31/2024 at 9:00 AM, LPN #2 indicated that she had just taken this position over and was trying to get everything in order but was unsure if staff had dementia training prior to her taking this position. .

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-03-21 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure a resident individualized care plan was updated to ensure appropriate care was received for 1 (Resident #78) of 1 sampled resident who had no order for any type of nail care to be provided, and no care plan interventions regarding a device related to contracture. This failed practice had the potential to affect 94 residents The findings are: 1. On 03/18/2024 at 11:31 AM, the Surveyor observed Resident (R) #78 had fingernails 1/3 to 1/2 inch long with a brown substance underneath them. a. On 03/19/2024 at 09:34 AM, the Surveyor observed R #78 had fingernails 1/3 to 1/2 inch long with a brown substance underneath them. b. On 03/20/2024 at 02:57 PM, the care plan for R #78 did not document a need for nail care. c. On 03/20/2024 at 04:19 PM, the Surveyor asked Certified Nursing Assistant (CNA) #6, Who is responsible for trimming a resident's fingernails? CNA #6 stated, The CNAs are unless they are diabetic, then the nurses do. The Surveyor asked, How often do the residents get their nails trimmed? CNA #6…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-03-21 · tag F0688 — failed to keep residents mobile / prevent decline — isolated
    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure services were provided to minimize the potential for further decline in range of motion for 1 (Resident #78) of 11 residents who had contractures with limited range of motion. The findings are: 1. On 03/18/2024 at 11:31 am, the Surveyor observed Resident (R) #78 ' s left hand with fingers bent underneath. The Surveyor asked R #78 if he/she could stretch their fingers out, and R#78 stated, I can't anymore. The Surveyor asked the resident, Do you have a splint for your hand? R #78 stated, No I don't. The Surveyor asked, Do staff place a carrot (a device used to prevent the fingers from pressing into the palm) or a roll in your hand? R #78 stated, No ma'am. 2. On 03/19/2024 at 09:34 am, the Surveyor observed R #78 with their left hand resting on their stomach and fingers bent underneath. No type of device present in hand. 3. On 03/21/2024 at 10:52 am, Certified Nursing Assistant (CNA) #9 was asked, What should a resident have in place…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-03-21 · tag F0550 — failed to protect resident dignity and rights — pattern
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    According to observation, interview, and record review, the facility failed to ensure the dignity of 3 (Resident #61, #72, and #304) sampled residents by not pulling the curtain or closing the door, leaving them exposed for any visitors to see from the hallway. The findings are: 1. Resident #72 had diagnoses of Parkinson's without fluctuations and Dementia without behavioral disturbances. The Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 02/19/2024 revealed the resident received a score of 3 (0-7 indicates severe cognitive impairment) on the Brief Interview for Mental Status (BIMS), and that the resident is dependent for transfers. A. On 03/19/2024 at 08:52 AM, the Surveyor observed the shower room door open with Resident #72 sitting fully naked in a shower chair, curtain and door not pulled. Resident #72 was fully visible from the hallway. B. On 03/20/2024 at 09:30 AM, the Surveyor asked Certified Nursing Assistant (CNA) #4, When transferring Resident #72 yesterday to the shower, should the curtain have been pulled and the door closed? CNA #4 said, Yes it should…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2022-12-30 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and interview, the facility failed to ensure food items stored in the freezer were covered, sealed, and dated; kitchen vents were cleaned to provide a sanitary environment for food preparation; floors, dish washer, kitchen walls, door frames and baseboards were free of rotten wood; chipped floor tiles were free of debris, dirt, grease, grime, rust, stains, and spills; ceiling tiles were replaced and in a sanitary condition; and dietary staff washed their hands before they handled clean equipment or food items to prevent potential food borne illness for residents who received meals from 1 of 1 kitchen. The failed practices had the potential to affect 89 residents who received meals from the kitchen (total census: 95), as documented on a list provided by the Dietary Supervisor on 12/29/22 at 3:22 PM The findings are: 1. On 12/27/22 at 10:25 AM, an opened box of cod was stored in the freezer. The box was not covered or sealed. 2. On 12/27/22 at 10:28 AM, the floor to the deep fryer cabinet and the 4 pallets had accumulation of grease build up on them. The Surveyor…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2022-12-30 · tag F0550 — failed to protect resident dignity and rights — pattern
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review and interview, the facility failed to ensure staff did not stand over residents while they assisted with meals and failed to ensure staff did not allow a resident to eat food that had been touched by another resident which failed to promote resident's dignity for 1 (Resident #69) of 3 (Resident #33, #69, #85) sampled residents who required assistance with meals and received their meal trays in the unit dining room. This failed practice had the potential to affect 19 residents who required assistance with eating as documented on a list provided by the Director of Nursing (DON). The findings are: 1. Resident #69 had diagnoses of Hypertension and Chronic Kidney disease. The Quarterly Minimum Data Set with an Assessment Reference Date of 1/1/2022 documented the resident scored 0 (0-7 indicates severely cognitively impaired) on a Brief Interview Mental Status (BIMS) and required limited assistance of one person assistance with eating. a. The Care Plan dated 5/28/2020 documented, .Provide visual encouragement. b. On 12/27/22 at 12:39 PM, Resident #69…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2022-12-30 · tag F0584 — failed to keep a safe, clean, comfortable home — pattern
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure a homelike environment was provided for residents living on the North Hall secure unit. The findings are: 1. On 12/27/22 at 10:40 AM, the covering of the middle arm rest and dual cup holder of a brown couch in the secure unit day room was torn. [NAME] and internal insulation of the couch were visible. The wood in the area for the two cup holders had jagged non-smooth edges. 2. On 12/28/22 at 8:02 AM, the brown couch in the secure unit day room had an additional tear in the covering on the front side of the couch. 3. On 12/28/22 at 5:12 PM, the Surveyor asked Certified Nursing Assistant (CNA) #4, How long has the couch been in that condition? CNA #4 stated, At least a couple of months. They've known about it and haven't done anything because these folks are rough on stuff. The Surveyor asked, has it been reported to Maintenance? CNA #4 stated, I'm sure he knows because staff see it every day. 4. On 12/29/22 at 9:11 AM, the Surveyor accompanied the Maintenance Supervisor (MS) to the North Hall secure…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2022-12-30 · tag F0677 — failed to help fully-dependent residents with daily care — pattern
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure assistance with Activities of Daily Living (ADL) was provided to 1 (Resident #9) of 13 (Residents #2, R #7, R #9, R #44, R #59, R #60, R #61, R #74, R #79, R #80, R #81, R #85, and R #248) sample residents who were dependent on staff for ADL care per the ADL Care List provided by the Director of Nursing (DON) on 12/29/22. The findings are: 1. Resident #9 was admitted to the facility on [DATE] with diagnoses of Rheumatoid arthritis, Disorders of the skin, and Allergic Rhinitis. The Quarterly Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 12/03/22 documented the Brief Interview for Mental Status (BIMS) score of 15 (13-15 indicates cognitively intact) and required full staff performance, total dependance, for Bed mobility, Transfer, Toilet use, Bathing, and one-person physical assistance for eating. a. On 12/27/22 at 11:44 AM, during initial rounds, R #9 informed the Surveyor, I'm not getting lotion on my hands…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2022-12-30 · tag F0695 — failed to provide proper breathing / tracheostomy care — pattern
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review and interview the facility failed to ensure oxygen was administered at the physician ordered flow rate for 1 (Resident #248) and Physician Orders were documented for 1 (Resident #80) of 9 (Resident #24, R #54, R #57, R #63, R #72, R #74, R #79, R #247, R #248) sample residents who received oxygen. This failed practice had the potential to affect 22 residents according to the Oxygen list provided by the Director of Nursing (DON) on 12/29/22 at 5:05 pm. The findings are: 1. Resident #80 was readmitted on [DATE] from a hospital stay. A Medicare 5-day Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 12/30/22 documented a 15 (13-15 indicated cognitively intact) on a Brief Interview for Mental Status (BIMS), Section O had no documentation of oxygen use. Resident #80 was not documented on the list of residents receiving Oxygen Therapy provided by the DON on 12/29/22 at 5:05 PM. a. On 12/27/22 at 12:05 PM, Resident #80 was in his room with oxygen via nasal cannula…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2022-12-30 · tag F0697 — failed to manage pain — pattern
    Provide safe, appropriate pain management for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review the facility failed to ensure pain management consistent with professional standards of practice was provided to meet the needs of 1 (Resident #9) of 6 (Resident #9, #24, #57, #61, #63 and #81) sample residents reviewed who had Physician Orders for regularly scheduled pain medication. This failed practice had the potential to affect 21 residents according to a list provided by the Director of Nursing (DON) on 12/29/22 at 5:05 PM. The findings are: 1. Resident #9 was admitted to facility on 06/15/11 with Diagnoses of Rheumatoid Arthritis and Cerebrovascular Accident. A Quarterly Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 12/03/22 documented the resident scored a 15 (13-15 Indicates Cognitively Intact) on a Brief Interview for Mental Status (BIMS), Section J documented, .been on scheduled pain regimen and received PRN [as needed] pain medication . Pain interview questions were blank. a. On 12/27/22 at 11:44 AM, Resident #9 said to the Surveyor. The nurse told me this morning that I was out of my pain pills. I'm hurting. They…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2022-12-30 · tag F0755 — failed to provide safe pharmacy services — pattern
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review the facility failed to ensure Pharmacy Services were provided to meet the needs of 1 (Resident #9) of 6 (Resident #9, #24, #57, #61, #63 and #81) sample residents reviewed who had Physician Orders for regularly scheduled pain medication. This failed practice had the potential to affect 21 residents according to a list provided by the Director of Nursing (DON) on 12/29/22 at 5:05 PM. The findings are: 1. Resident #9 was admitted to facility on 06/15/11 with Diagnoses of Rheumatoid Arthritis and Cerebrovascular Accident. A Quarterly Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 12/03/22 documented the resident scored a 15 (13-15 Indicates Cognitively Intact) on a Brief Interview for Mental Status (BIMS), Section J documented .been on scheduled pain regimen and received PRN [As needed] pain medication . Pain interview questions were blank. a. On 12/27/22 at 11:44 AM, Resident #9 said to the Surveyor. The nurse told me this morning that I was out of my pain pills. I'm hurting. They said they didn't know when they would get them…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2022-12-30 · tag F0804 — failed to serve food at safe, palatable temperature — pattern
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and interview, the facility failed to ensure food was prepared by methods that maintained nutritive value, the appearance and encourage good nutritional intake for the residents who received pureed diets from 1 of 1 kitchen residents for 1 of 2 meals observed The failed practice had the potential to affect 6 residents who required pureed diets, 63 residents who received regular diet and 21 residents who received mechanical soft diets according to lists provided by the Dietary Supervisor on 12/29/2022. At 3:22 PM. The findings are: 1. On 12/27/22 at 9:56 AM, a pan of regular scalloped potatoes, a pan of turnip greens, a pan of ham slices, a pan of pureed ham, a pan of ground ham, a pan of pureed turnip greens, a pan of pureed scalloped potatoes, and a pan of pureed spaghetti were in the oven baking at the temperature of 350 degrees Fahrenheit. The Surveyor asked Dietary Employee # when did you she cook the lunch meal? She stated, I cooked at 9:00 AM and placed them in the oven at 9:30 AM. The Surveyor asked, at what temperature did you set the oven? She stated,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2022-12-30 · tag F0805 — failed to prepare food in a form residents can eat — pattern
    Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and interview, the facility failed to ensure pureed food items were blended to a smooth, lump-free consistency to minimize the risk of choking or other complications for residents who required pureed diets for 2 of 2 meals observed. This failed practice had the potential to affect 5 residents who received pureed diets, as documented on a list provided by the Dietary Supervisor on 12/28/2022. The findings are: 1. On 12/28/2022 at 11:52 AM, the following were on the steam table: a. A pan of pureed ham, the consistency of the pureed ham was more of mechanical soft and was not smooth. b. A pureed container of mixed vegetables, the consistency of the pureed mixed vegetables was lumpy and not smooth. There were pieces of carrots visible in the mixture. 2. On 2/27/22 at 1:46 PM, Dietary Employee (DE) #3 used #6 scoop and placed 8 servings of rice with chicken into a blender, added broth and pureed. At 1:52 PM, Dietary Employee #3 poured the pureed rice with chicken into a pan, covered the pan with foil, and placed it in the oven. The consistency of the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2022-12-30 · tag F0883 — failed to offer flu and pneumonia vaccines — pattern
    Develop and implement policies and procedures for flu and pneumonia vaccinations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure pneumococcal immunizations were administered to eligible residents and immunization records were tracked timely for 3 (Resident #44, R #78, and R #81) of 5 (Resident #44, R #57, R #60, R #78 and R #81) sample selected residents who had signed consents for the pneumococcal vaccine to help protect against pneumococcal bacteria which can cause serious infections and is potentially fatal. The findings are: 1. On 12/29/22 at 11:38 AM, the Director of Nursing (DON) provided the Surveyor with a Pneumococcal Vaccination Status List. 2. On 12/30/22 at 08:05 AM, the Surveyor requested Pneumonia consents and declinations for R #44, R #57, R # 60, R #78, and R #81 from the Administrator. 3. On 12/30/22 at 12:55 PM, the Assistant Director of Nursing (ADON) provided the declinations and consents. The ADON stated, there were three consents who had not received vaccinations yet and those are on me. I have not done them yet. The Surveyor reviewed the Pneumococcal consents and found the following: a. Resident #44 had diagnoses of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-12-30 · tag F0558 — failed to accommodate residents' needs and preferences — isolated
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review and interview the facility failed to ensure the call light was placed within reach to meet the needs of 1 (Resident #248) of 17 (Residents #7, R #15, R# 21, R #24, R #54, R #55, R #57, R #63, R #67, R #72, R #74, R #79, R #80, R #85, #247, R #248, R #249) sample residents reviewed. This failed practice had the potential to affect 71 residents according to a list provided by the Director of Nursing (DON) on 12/29/22 at 5:05 pm. The findings are: 1. Resident #248 was admitted to the facility on [DATE] with Diagnoses of Acute Respiratory Failure with hypoxia, Hypertensive Heart Disease with Heart Failure, Acute on Chronic Diastolic Congestive Heart Failure, and Pneumonia due to other gram-negative bacteria. An admission Minimum Data Set (MDS) was in progress. a. On 12/27/22 at 11:08 am, Resident #248 was in room, the call light was hanging from the wall at the end of the bed. It was not in reach of the resident. b. On 12/27/22 at 11:30 am, the Surveyor asked Certified Nursing…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-12-30 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure Care Plan interventions were implemented and followed to maintain nutritional status and help prevent significant weight loss and failed to ensure the responsible party was notified of weight loss for 1 (Resident #55) of 4 (Resident #54, R #55, R #63, and R #79) sample residents with excessive weight loss per the Resident Matrix provided by the Director of Nursing (DON) 12/27/22 and corrected on 12/30/22. The findings are: 1. Resident #55 was admitted to the facility on [DATE] with diagnoses of Alzheimer's, Dementia, Bipolar disorder, and Cognitive communication deficit. The Quarterly Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 10/18/22 documented the Brief Interview for Mental Status (BIMS) score of 0 (0-7 severely cognitively impaired) and required supervision, oversight, encouragement, or cueing for eating. a. On 12/27/22 at 12:28 PM, Certified Nursing Assistant (CNA) #2 delivered the lunch tray to R #55…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-12-30 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review and interview the facility failed to ensure medications were consumed and not left unattended for 1 (Resident #248) sample residents. This failed practice had the potential to affect 95 residents according to a resident census list provided by the Director of Nursing (DON) on 12/27/22 at 10:14 AM. The findings are: 1. Resident #248 was admitted to the facility on [DATE] with Diagnoses of Acute Respiratory Failure with hypoxia, Hypertensive Heart Disease with Heart Failure, Acute on Chronic Diastolic Congestive Heart Failure, and Pneumonia due to other gram-negative bacteria. An admission Minimum Data Set (MDS) was in progress. a. On 12/27/22 at 11:30 AM, the Surveyor observed a cup of medication with five pills in it on the resident's bedside table. It was left unattended by a nurse. The call light was activated after being located at the end of the bed hanging from the wall. b. On 12/27 at 11:38 AM, Certified Nursing Assistant (CNA) #7 responded to the call light. The…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-12-30 · tag F0803 — failed to meet residents' dietary needs — isolated
    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observation, record review and interview, the facility failed to ensure meals were prepared and served in accordance with the planned, written menu to meet the nutritional needs of the residents for 1 of 2 meals observed. The failed practices had the potential to affect 63 residents who received regular diets from the kitchen (total census: 95), according to a list provided by the Dietary Supervisor on 12/29/2022. The findings are: a. On 12/27/2022 at 3:22 PM, the menu for lunch documented the residents on regular diets received 3 ounces [oz] of glazed ham. b. On 12/27/2022 at 12:09 PM, Dietary Employee #1 served a small, dried piece of ham to the residents on regular diets. c. On 12/27/2022 at 1:23 PM, The Surveyor asked the Dietary Supervisor to weigh the same amount of meat served to the residents. The slice of ham weighed 1.5 ounce, instead of 3 ounces as specified on the menu.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

No federal fines in the current CMS record.

Part of a chain

This home belongs to NHS MANAGEMENT — 43 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 2 of 52.9-0.9 vs chain
Health inspection 2 of 52.7-0.7 vs chain
Staffing 3 of 53.7-0.7 vs chain
Quality measures 2 of 53.5-1.5 vs chain
The other 42 homes this chain runs (chain average 2.9★, per CMS)
1 of 5Aspire Physical Recovery Center At Cahaba RiverVestavia, AL 1 of 5Aspire Physical Recovery Center At Hoover, LLCHoover, AL 1 of 5Cordova Health And Rehabilitation, LLCCordova, AL 1 of 5Glen Haven Health And Rehabilitation, LLCNorthport, AL 1 of 5Huntsville Health & Rehabilitation, LLCHuntsville, AL 1 of 5Legacy Health And Rehabilitation Of Pleasant GrovePleasant Grove, AL 1 of 5Prattville Health And Rehabilitation, LLCPrattville, AL 1 of 5St Augustine Health And Rehabilitation CenterSaint Augustine, FL 1 of 5Wetumpka Health And Rehabilitation, LLCWetumpka, AL 2 of 5Civic Center Health And Rehabilitation, LLCBirmingham, AL 2 of 5Gulf Coast Health And Rehabilitation, LLCMobile, AL 2 of 5South Health And Rehabilitation, LLCBirmingham, AL 2 of 5Springdale Health And Rehabilitation CenterSpringdale, AR 2 of 5Tallassee Health And Rehabilitation, LLCTallassee, AL 2 of 5West Melbourne Health & Rehabilitation CenterWest Melbourne, FL 3 of 5Ashland Place Health And Rehabilitation, LLCMobile, AL 3 of 5Fayetteville Health And Rehabilitation CenterFayetteville, AR 3 of 5Florala Health And Rehabilitation LLCFlorala, AL 3 of 5Hunter Creek Health And Rehabilitation, LLCNorthport, AL 3 of 5Jacksonville Health And Rehabilitation, LLCJacksonville, AL 3 of 5Northway Health And Rehabilitation, LLCBirmingham, AL 3 of 5Oak Knoll Health And Rehabilitation, LLCBirmingham, AL 3 of 5Opp Health And Rehabilitation, LLCOpp, AL 3 of 5Ozark Health And Rehabilitation, LLCOzark, AL 3 of 5Park Manor Health And Rehabilitation, LLCNorthport, AL 3 of 5South Haven Health And Rehabilitation, LLCBirmingham, AL 3 of 5Sumter Health And Rehabilitation, L L CYork, AL 4 of 5Aspire Physical Recovery Center Of West AlabamaNorthport, AL 4 of 5Columbiana Health And Rehabilitation, LLCColumbiana, AL 4 of 5Covington Court Health And Rehabilitation CenterFort Smith, AR 4 of 5Crystal River Health And Rehabilitation CenterCrystal River, FL 4 of 5Georgiana Health And Rehabilitation, LLCGeorgiana, AL 4 of 5Luverne Health And Rehabilitation, LLCLuverne, AL 4 of 5Moundville Health And Rehabilitation, LLCMoundville, AL 4 of 5Ocala Health And Rehabilitation CenterOcala, FL 4 of 5Paris Health And Rehabilitation CenterParis, AR 4 of 5Valley View Health And Rehabilitation, LLCMadison, AL 5 of 5Athens Health And Rehabilitation LLCAthens, AL 5 of 5Crossville Health And Rehabilitation, LLCCrossville, AL 5 of 5Daytona Beach Health And Rehabilitation CenterDaytona Beach, FL

Showing 40 of 42; lowest-rated first.

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleShareSince
JAMES NORMAN ESTES JR TROrganization5% OR GREATER DIRECT OWNERSHIP INTERESTNO PERCENTAGE PROVIDEDsince 12/31/2006
JENNIFER LEE ESTES TR 031093Organization5% OR GREATER DIRECT OWNERSHIP INTERESTNO PERCENTAGE PROVIDEDsince 12/31/2006
ESTES, JAMESIndividual5% OR GREATER DIRECT OWNERSHIP INTEREST; CORPORATE OFFICER92%since 09/29/1997
REGIONS BANKOrganization5% OR GREATER SECURITY INTERESTsince 08/27/2013
GALLAGHER, BEVERLYIndividualMANAGING CONTROL - GOVERNING BODY; CORPORATE DIRECTOR; OPERATIONAL/MANAGERIAL CONTROLsince 08/21/2023
MOORE, MARCIAIndividualMANAGING CONTROL - GOVERNING BODY; OPERATIONAL/MANAGERIAL CONTROLsince 08/05/2024
RASCO, LYNNIndividualCORPORATE DIRECTOR; OPERATIONAL/MANAGERIAL CONTROLsince 07/01/2022
WHITE, HOLLYIndividualCORPORATE DIRECTOR; OPERATIONAL/MANAGERIAL CONTROLsince 03/04/2022
LONG, PHILLIPIndividualCORPORATE OFFICERsince 10/01/2019
TAYLOR, JAMIEIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 02/03/2025

CMS files one row per role, so the 17 rows in the source record cover these 10 parties — each is shown once here with every role it holds. Nothing is omitted.

3 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$10.9M
Net patient revenuemost recent cost report
+14.6%
Operating marginrevenue minus expenses
$1.1M
Related-party expense12% of expenses
Who pays — share of resident-days
Medicaid 84%Medicare 6%Other / private 10%

About 84% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $1.1M paid to related parties — landlords or management companies under common ownership — equal to about 12% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$257per resident / day
operating cost
$7,828per month
≈ monthly operating cost
$302per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in AR

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Arkansas Medicaid page.

Typical monthly cost in Arkansas
$7,452/mo
Nursing home (semi-private)
$8,060/mo
Nursing home (private)
$4,637/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 045267. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-01-31, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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