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Cheviot Hills Post Acute

3533 Motor Avenue, Los Angeles, CA 90034 · For profit - Individual · 99 certified beds · (310) 836-8900 Medicare & Medicaid certified

Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse/neglect citation on record (F0600) — cited Apr 2024Behavioral-health or dementia-care citation — no harm found (F0740)1 immediate-jeopardy citation$51,613 in federal fines
Insights

This home has serious findings on its record. Read them closely before you consider it.

In its favor
  • lower-than-typical staff turnover (16% vs 45% nationally) — better care continuity
Worth asking about
  • it has an abuse, neglect, or exploitation citation (F0600), cited Apr 2024
  • inspectors cited 1 immediate-jeopardy problem — the most serious level
  • a high number of inspection citations overall (62) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $51,613 in federal fines (most recent 2025-06-10)
  • its facility-reported quality-measure score sits well above its independent inspection score
  • its independent health-inspection rating is low (2/5)
  • its payroll-based staffing rating is low (2/5)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

2/5
CMS overall
2 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 2 of 5
StaffingFrom payroll records (PBJ) 2 of 5
Quality measuresSelf-reported by the facility 4 of 5

Worth a closer look. This home's quality-measure rating runs 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Hospital
Urgent care / clinic
Pharmacy
3463 Overland Ave · (310) 838-7422 · Call to confirm hours
Grocery
3300 Overland Ave · (424) 603-4707 · Call to confirm hours
Park
3409 Vinton Ave · (310) 840-2186 · Typically dawn to dusk
Place of worship
IMAN0.2 mi
3376 Motor Ave · (310) 202-8181

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 4 of 5
Long-stay residentspeople who live here 4 of 5
Short-stay residentsrehab / post-hospital 3 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating improved from 1 to 2 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating2★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased10.2%10.2%15.4%better
Long-stay residents who lose too much weight7.3%4.0%5.4%worse
Long-stay residents with a catheter left in their bladder0.0%0.8%0.9%better
Long-stay residents with a urinary tract infection1.1%1.2%2.0%better
Long-stay residents with depressive symptoms12.9%7.3%6.5%worse
Long-stay residents who were physically restrained0.0%0.4%0.1%better than state — see note marked double-dagger below the table
Long-stay residents with falls causing major injury0.0%1.6%3.3%check this — see note marked star below the table
Long-stay residents whose ability to walk worsened11.4%9.8%16.1%better
Long-stay residents on antianxiety or hypnotic medication7.7%13.7%18.9%better
Long-stay residents given the seasonal flu vaccine100.0%98.2%95.3%typical
Long-stay residents with pressure ulcers6.6%4.3%4.7%worse
Long-stay residents with worsening bladder/bowel control4.9%10.2%21.2%better than state — see note marked double-dagger below the table
Long-stay residents who got an antipsychotic medication — see the note below the table7.7%12.0%17.1%better
Short-stay residents who newly got an antipsychotic medication0.0%1.5%1.4%better
Short-stay residents given the seasonal flu vaccine94.3%93.2%79.4%better
Short-stay residents rehospitalized after admission24.9%23.0%22.6%worse
Short-stay residents with an outpatient ER visit7.9%11.2%12.0%better
Long-stay hospitalizations per 1,000 resident days2.312.251.67worse
Long-stay outpatient ER visits per 1,000 resident days1.791.571.80typical

* This home reported 0% on a measure where lower is better. That can mean genuinely excellent care — but because the number is self-reported, a zero can also mean the problem was not recorded. Weigh it against the inspection record above.

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

42.6% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 118 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

42.6%U.S. median 51.5%
Got home and stayed home
13.4%U.S. median 10.7%
Went back to hospital
42.0%U.S. median 56.6%
Met the expected recovery
0.53U.S. median 0.31
Therapy hours / resident / day
0.25hours / resident / day
Physical therapy
0.24hours / resident / day
Occupational therapy
0.04hours / resident / day
Speech therapy

Met the expected recovery: 42.0% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 69 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.53 therapist hours per resident per day in 2026Q1 — more than 83% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 47% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF42.6%CMS range 34.3–53.651.5%Oct 2022–Sep 2024no different from U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF13.4%CMS range 9.7–18.210.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge42.0%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge39.1%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge40.6%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified98.1%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting86.2%100.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge93.9%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.0%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened0.0%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization9.5%CMS range 5.8–13.47.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs1.551.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.25
RN hours/ resident / day
1.15
LPN hours/ resident / day
2.46
Aide hours/ resident / day
3.86
Total nurse hours/ resident / day
0.23
RN hoursweekends
15.7%
Total nursing turnover
RN turnover

How full it usually is: this home is certified for 99 beds and averages 85.9 residents a day — about 87% occupied, or roughly 13 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.86 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.25 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.46 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.64 hrs/resident/day on weekends vs 3.94 on weekdays — 8% thinner on weekends. RN hours go from 0.25 to 0.23 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 16% is below the national median of 45%.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

10
deficiencies at the latest standard inspection (2026-02-20)
11
at the previous standard inspection (2024-12-12)

Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

62 citations, most serious first. The 12 most serious are shown; the remaining 50 are one tap away and print in full.

  • Immediate jeopardy · Jcited before2023-09-08 · tag F0803 — failed to meet residents' dietary needs — isolated
    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to ensure a resident with dysphagia (inability to chew or difficulty swallowing) and at risk for choking received a diet in the correct form for one of 11 sampled residents (Residents 1). On 9/3/2023 at 5:24 p.m. Resident 1 was given a regular consistency diet (no food consistency/texture restrictions) instead of a prescribed puree diet (diet used in the dietary management of dysphagia with the food prepared moist, smooth, cohesive [sticking together] with no water separation and with consistency of a pudding). This failure had a potential to cause life threatening conditions such as choking, aspiration (inhaling small particles into the lungs), and death. Findings: During a review of Resident 1's admission Record, indicated the facility admitted Resident 1 on 8/14/2023, with diagnoses including acute kidney failure (a condition in which the kidneys suddenly cannot filter waste from the blood), malnutrition (lack of sufficient nutrients in the body) and dysphagia. During a review of Resident 1's Physician's Order…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2024-11-08 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure one of three sampled residents (Resident 1), who had a history of falls, and identified to have fall risk indicators was not left unattended sitting on bed by the Certified Nursing Assistant (CNA) 1 on 11/5/2024. This failure resulted in Resident 1 had a fall on 11/5/2024 at 12:12 am and was sent to General Acute Care Hospital (GACH) on 11/5/2024. Resident 1sustained a mildly displaced right 10th through 12th rib fracture and right 10th rib fracture is segmental (happen when one of your bones is broken in at least two places, leaving a segment of your bone totally separated by the breaks). Findings: During a review of Resident 1 ' s admission record, the record indicated Resident 1 was admitted to the facility on [DATE] with diagnoses including history of falling, unsteadiness on feet, and need for assistance with personal care. During a review of Resident 1 ' s History and physical (H&P, a term used to describe a physician's examination of a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-04-30 · tag F0627 — isolated
    Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to implement its' policy and procedures (P&P) titled, Transfer or Discharge, reviewed 10/20/2025 by failing to ensure that orientation was provided to the Responsible Party (RP 1) for one of the three sampled residents (Resident 1) who had a history of falls and a high fall risk when she (Resident 1) was discharged to her home under the care of RP 1. This deficient practice placed Resident 1 at risk for falls.During a review of Resident 1's admission record, the admission record indicated Resident 1 was admitted to the facility on [DATE] with diagnoses that included hypertension (HTN-high blood pressure), Diabetes Mellitus (DM-a disorder characterized by difficulty in blood sugar control and poor wound healing) and congestive heart failure (CHF-a heart disorder which causes the heart to not pump the blood efficiently, sometimes resulting in leg swelling). During a review of Resident 1 ' s Minimum Data Set (MDS - a standardized assessment…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-04-28 · tag F0552 — isolated
    Ensure that residents are fully informed and understand their health status, care and treatments.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility staff failed to ensure the residents and/or responsible party (RP) were informed in advance, of the risks and benefits of Quetiapine (Seroquel - a prescription medication used to treat mental health conditions by balancing certain natural substances - neurotransmitters in the brain) for one of three sampled residents (Resident 1). This deficient practice violated the residents' right to make an informed decision regarding the use of Seroquel.During a review of Resident 1's admission record, the admission record indicated Resident 1 was admitted to the facility on [DATE] with diagnoses that included schizophrenia (a mental illness that is characterized by disturbances in thought), hypertension (HTN-high blood pressure), and major depressive disorder (MDD - a mood disorder that causes a persistent feeling of sadness and loss of interest). During a review of Resident 1's physician's order dated 3/11/2026, the order indicated Quetiapine Fumarate Oral…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-04-28 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility to develop and implement and individualized and comprehensive care plan for one out of three sampled residents (Resident 1), who was on Quetiapine (Seroquel - a prescription medication used to treat mental health conditions by balancing certain natural substances - neurotransmitters in the brain) and monitoring for psychotic behaviors manifested by inconsolable screaming. This deficient resulted in Resident 1's behaviors being unmonitored as well as unmonitored adverse drug reactions (undesired and harmful effects that occur because of a medication, treatment, or procedure).During a review of Resident 1's admission record, the admission record indicated Resident 1 was admitted to the facility on [DATE] with diagnoses that included schizophrenia (a mental illness that is characterized by disturbances in thought), hypertension (HTN-high blood pressure), and major depressive disorder (MDD - a mood disorder that causes a persistent feeling of sadness…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2026-02-20 · tag F0730 — pattern
    Observe each nurse aide's job performance and give regular training.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure that annual performance review was completed for that one of two Certified Nursing Assistant (CNA) 7 according to facility's policy and procedures (P&P) titled Performance Evaluations, reviewed 10/20/2025.This deficient practice had the potential to result in facility staff to not meet standards of practice, duties and responsibilities and possibly cause harm to the residents. Findings: During a concurrent interview and record review, on 2/20/2026, at 8:35 A.M., with Director of Staff Development (DSD), CNA 7's employee file and facility's performance evaluation policy were reviewed. CNA 7 employee file indicated that the facility hired CNA 7 on 6/12/2023. DSD stated that CNA 7 did not have an annual performance evaluation done and there was no documented evidence that annual performance evaluation was completed for CNA 7 in the past year. DSD stated that CNA 7's annual performance evaluation was not done because DSD thought that competency and the annual performance evaluation were one and the same thing. DSD…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-02-20 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to observe its written standards, policies and procedures for infection control measures by failing to adhere to infection prevention standards for two out of five sampled residents Resident 71 and Resident 94) when: A. Certified Nursing Assistant (CNA) 1 and Licensed Vocational Nurse (LVN) 5 did not wear a gown while providing catheter care to one of five sampled residents (Resident 71) who was on enhanced barrier precautions (EBP- infection control measures in nursing homes requiring staff to wear gowns and gloves during high contact care for residents with specific risk factors such as wounds, indwelling devices, or known MDRO colonization [Multidrug Resistant Organisms - a person carrying organisms on or in the body without being sick or showing symptoms) according to the facility's policy and procedures (P&P) titled, Enhanced Standard/Barrier Precautions, revised 2/21/2025. This deficient practice had the potential to transmit…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-02-20 · tag F0558 — failed to accommodate residents' needs and preferences — isolated
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to accommodate the needs of one of five sampled residents (Resident 37) by failing to provide the resident a call device that the resident is able to use. This deficient practice had the potential for Resident 37 to be unable to call the facility staff for help when needed.Findings: A review of Resident 37's admission Record indicated the facility re-admitted the resident on 12/26/2023, with diagnoses including but not limited to encephalopathy (brain damage that causes severe confusion and forgetfulness), hemiplegia (total paralysis of the arm, leg, and trunk on the same side of the body) and hemiparesis (mild or partial weakness or loss of strength on one side of the body) and muscle contractures (a stiffening/shortening at any joint, that reduces the joint's range of motion) of multiple sites. A review of Resident 37's Minimum Data Set (MDS - a resident assessment tool) dated 12/26/2025, indicated the resident's cognition (the mental ability to make decisions of daily living) was severely impaired. The MDS…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-02-20 · tag F0583 — failed to protect personal privacy — isolated
    Keep residents' personal and medical records private and confidential.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility dietary staff failed to protect resident's right to privacy by tossing a meal ticket with a resident's name and room number dietary in the kitchen trash can for one of one resident (Resident 96). This deficient practice of failing to discard dietary document containing patient information in designated and secured location violate resident's right to privacy. Findings: During a concurrent interview and observation on 2/17/2026 at 7:38 AM with the acting dietary supervisor (ADS - manages daily food service operations, ensuring safe, nutritious, and appealing meals while supervising staff, controlling budgets, and upholding health regulations), a meal ticket containing a resident's dietary information was observed sitting on top of a pile of trash inside the step-on trash can located at the handwashing station. ADS stated that according to facility's policy, we do not toss any documents in the trash due to Health Insurance Portability and Accountability Act (HIPAA - privacy rule which establishes national standards to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-02-20 · tag F0584 — failed to keep a safe, clean, comfortable home — isolated
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to provide a homelike environment one of four sampled residents (Resident 60) when Resident 60's dignity curtain (bed side curtain) had multiple scattered round/smeared brown spots and the dignity curtain was changed during room deep cleaning on 2/7/2026 according to the facility's policy and procedures (P&P) titled , titled Quality of Life _Home like Environment, reviewed 10/20/2025.This deficient practice resulted in an environment that was unclean, not homelike and had the potential for infection.Findings: A review of Resident 60's admission Record indicated the facility admitted Resident 60 on 2/20/2024 with diagnoses including hypertension (HTN-high blood pressure), hyperlipidemia (high fats levels in the blood), and hypothyroidism (low thyroid hormone [the body's metabolic thermostat]). A review of Resident 60's Minimum Data Set (MDS - a resident assessment tool) dated 11/21/2025, indicated Resident 60 was cognitively intact (when a person has no trouble remembering, learning new things, concentrating, or…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-02-20 · tag F0628 — isolated
    Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure that the resident or their representative was notified timely in writing the facility's bed hold policy for one of four sampled residents (Resident 72).This deficient practice resulted in resident 72 and/or their representative not being aware of the facility's bed hold and reserve payment policy upon transfer to the hospital from the facility.Findings: A review of Resident 72's admission Record indicated the facility admitted Resident 72 on 8/7/2025 with diagnoses including COPD, hypertension (HTN-high blood pressure), and diabetes (DM -a disorder characterized by difficulty in blood sugar control and poor wound healing). A review of Resident 72's Minimum Data Set (MDS - resident assessment tool) dated 2/12/2026, indicated Resident 72 was cognitively intact (when a person has no trouble remembering, learning new things, concentrating, or making decisions that affect their everyday life). The MDS indicated Resident 72 required…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-02-20 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interview, the facility staff failed to provide an environment that is free from accidents and hazards by failing to ensure that staff did not pour and leave orange liquid bathing soap in cups that the residents use to drink fluids unattended inside residents bathroom for one of one resident (Resident 94) according to facility's policy and procedures titled Quality of care: Safety of Residents dated 10/20/2025.This deficient practice had the potential for the Resident 94 and residents who are confused and/or have wandering behavior to accidentally ingest the orange liquid bathing soap. Findings: During record review, Resident 94's admission Record indicated that the resident was admitted to the facility on [DATE], with diagnoses that included infection following a procedure, sternotomy (surgical procedure involving a vertical incision through the breastbone (sternum) to access the heart, lungs, and surrounding structures) surgical site, surgical site aftercare following surgery on the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
Show the remaining 50 citations
  • Potential for harm · D2026-02-20 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, and interview, the facility failed to observe and maintain their infection control measures for one of four sampled residents (Resident 72) when Resident 70's nebulizer (a small electric machine that turns liquid medication into fine mist) tubing and mask was on Resident 72's night stand not stored in a plastic bag or labelled with a the residents name/date according to facility's policies and procedures (P&P), titled Infection Prevention and Control Program, reviewed 10/20/2025, and Administering Medication through a small Volume (Handheld) Nebulizer reviewed 10/2025. This deficient practice had the potential to cause infection and/or hospitalization for Resident 72.Findings: A review of Resident 72's admission Record indicated the facility admitted Resident 72 on 8/7/2025 with diagnoses including COPD, hypertension (HTN-high blood pressure), and diabetes (DM -a disorder characterized by difficulty in blood sugar control and poor wound healing). A review of Resident 72's Minimum Data Set (MDS - resident assessment tool) dated 2/12/2026, indicated Resident 72…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-02-20 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure a resident's clinical record was maintained in accordance with accepted professional standards and practice that are accurate, by failing to document rehabilitative care (a set of medical and therapeutic interventions designed to help individuals regain, maintain, or improve physical, mental or cognitive abilities lost due to injury, illness, surgery or disability) in the Restorative Administrative Record for one out of two sampled residents (Resident 9) according to facility's policy and procedures (P&P) titled Charting and Documentation dated, 10/20/2025. This deficient practice had the potential to result in a lack and/or a delay in communication between the staff and cause an interruption in the provision of Restorative care/intervention for Resident 9.Findings: A review of Resident 9's admission record indicated the resident was originally admitted to the facility on [DATE] and re-admitted on [DATE] with diagnoses that included hypertension…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-02-20 · tag F0919 — failed to provide a working call system — isolated
    Make sure that a working call system is available in each resident's bathroom and bathing area.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure that a call button was within reach for one of five sampled residents (Resident 38) according to the facility's policy and procedures (P&P) titled, Call System Resident dated reviewed 10/20/2025. This deficient practice had the potential to result in delay of necessary care including emergency response for Resident 38.Findings: A review of Resident 38's admission Record indicated Resident 38 was admitted to the facility on [DATE], with medical diagnoses that included: Muscle weakness (a lack of physical or muscle strength, throughout the body), anemia (lower than normal amount of red blood cells in the body), and Type 2 diabetes (a disease characterized by elevated levels of blood sugar). A review of Resident 38's Minimum Data Set (MDS - resident assessment tool), dated 12/26/2025, indicated Resident 38's cognition (the mental ability to make decisions of daily living) was moderately impaired. The MDS indicated Resident 38 required…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-01-14 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review, the facility failed to develop and implement an individualized person-centered care plan for one of the three sampled residents (Resident 2) who was assessed to have dry skin to the face and Bilateral Lower Extremeties (BLE- both legs) upon admission. This deficient practice had the potential to result is further dryness, skin break, and infection.During a review of the admission record for Resident 2 indicated Resident 2 was admitted to the facility on [DATE] with diagnoses including sequelae of cerebral infarction are the long-term problems or lasting effects that occur after a stroke (brain tissue death from blocked blood flow), diabetes mellitus (DM-a disorder characterized by difficulty in blood sugar control and poor wound healing), and heart failure (the heart can't pump enough oxygen-rich blood to meet the body's needs). During a review of Resident 2's initial admission assessment dated [DATE] at 8:47 pm, the assessment indicated under the body check section that…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-01-14 · tag F0726 — failed to have competent, trained nursing staff — isolated
    Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record review, the facility failed to ensure that one out of three sampled residents (Resident 2) who had dry skin to the face and both legs was assessed by a licensed nurse with a specific skill set within their scope. This deficient practice had the potential to result in skin breakdown and infection.During a review of the admission record for Resident 2 indicated Resident 2 was admitted to the facility on [DATE] with diagnoses including sequelae of cerebral infarction are the long-term problems or lasting effects that occur after a stroke (brain tissue death from blocked blood flow), diabetes mellitus (DM-a disorder characterized by difficulty in blood sugar control and poor wound healing), and heart failure (the heart can't pump enough oxygen-rich blood to meet the body's needs). During a review of Resident 2's initial admission assessment dated [DATE] at 8:47 pm, the assessment indicated under the body check section that Resident 2 had excessive dry skin noted to the face and BLE…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-12-18 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, interviews, and record reviews, the facility failed to provide necessary services to maintain good personal hygiene and grooming to one out of three sampled residents (Resident 1), by failing to ensure Resident 1 did not have excessive dry skin to the face and overgrown toenails. This deficient practice placed Residents 1 at risk for skin infections, skin breakdown, and poor self-perception.Findings: During a review of Resident 1's admission record, the admission record indicated the facility admitted the resident on 3/21/2025 with diagnoses that included Type 2 Diabetes Mellitus (a disease in which your body does not produce enough insulin needed to control sugar levels in the blood), other sequelae of cerebral infarction (the long-term health problems or disabilities that remain after someone has a stroke), and dysphagia (difficulty swallowing). During a review of Resident 1's Body Check dated 3/21/2025 at 8:47 pm, the body check indicated Skin intact upon assessment. Excessive dry skin noted to the face and BLE [both lower legs]. During a review of Resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-05-28 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure an accurate assessment in the Minimum Data Set (MDS- a federally mandated resident assessment tool) was done for one of three sampled residents (Resident 1). This deficient practice had the potential to affect the resident's plan of care and delivery of services. Cross reference with F656 Findings: During a review of Resident 1's admission Record, the record indicated the resident was admitted to the facility on [DATE] with diagnoses including: heart failure (a condition where the heart weakened and cannot pump enough blood to meet the body's needs , cellulitis, muscle weakness, morbid (severe) obesity (excessive amount of body fat), hypertension (high blood pressure), obstructive sleep apnea (a sleep disorder where breathing repeatedly stops and starts during sleep due to a blockage of the upper airway). During a review of Resident 1's History and Physical (H&P) dated 5/2/25, the H&P indicated the resident during her hospital…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-05-28 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to develop a care plan for OSA (Obstructive Sleep Apnea. It is a sleep disorder where the airway repeatedly collapses during sleep, causing breathing to stop or become shallow) for one of three sampled residents (Resident 1). This failure resulted in no plan of care for Resident 1's OSA and had the potential to affect continuity and delivery of care. Cross reference with F641 Findings: During a review of Resident 1's admission Record, the record indicated the resident was admitted to the facility on [DATE] with diagnoses including; heart failure (a condition where the heart weakened and cannot pump enough blood to meet the body's needs , cellulitis, muscle weakness, morbid (severe) obesity (excessive amount of body fat), hypertension (high blood pressure), obstructive sleep apnea (a sleep disorder where breathing repeatedly stops and starts during sleep due to a blockage of the upper airway). During a review of Resident 1's History and Physical (H&P) dated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-04-03 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review for one of three sampled residents (Resident 2), the facility failed to develop a care plan for the left foot treatments. This deficient practice had the potential to led to the development of redness to the left heel. Findings: A review of Resident 2's admission record indicated the facility admitted this [AGE] year-old male on 2/3/2025 with diagnoses including peripheral vascular disease (PVD - a slow progressive narrowing of the blood flow to the arms and legs), Type 2 diabetes mellitus (DM-a disorder characterized by difficulty in blood sugar control and poor wound healing), atherosclerosis (chronic disease where sticky substances build up in the inner lining of the arteries) of right leg with gangrene (dead tissue caused by infection or lack of blood flow), atherosclerosis of aorta (largest blood vessel in the body), atherosclerotic heart disease, hypertensive heart disease (heart issues related to high blood pressure), presence of coronary angioplasty implant and graft…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-04-03 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review for one of three sampled residents (Resident 2), the facility failed to monitor skin and report redness on Resident 2's left heel to the attending physician (AP). This deficient practice placed Resident 2 at risk of developing a pressure injury (localized, pressure-related damage to the skin and/or underlying tissue usually over a bony prominence) to the left heel. Findings: A review of Resident 2's admission record indicated the facility admitted this [AGE] year-old male on 2/3/2025 with diagnoses including peripheral vascular disease (PVD - a slow progressive narrowing of the blood flow to the arms and legs), Type 2 diabetes mellitus (DM-a disorder characterized by difficulty in blood sugar control and poor wound healing), atherosclerosis (chronic disease where sticky substances build up in the inner lining of the arteries) of right leg with gangrene (dead tissue caused by infection or lack of blood flow), atherosclerosis of aorta (largest blood vessel in the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2024-12-12 · tag F0803 — failed to meet residents' dietary needs — widespread
    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure dietary cooks followed the menu and used a recipe for lunch on 12/9/2024. This deficient practice the potential for the food to be prepared incorrectly and could make the residents sick. Cross refence F812 Findings: 1. During an initial kitchen observation on 12/09/24 at 7:44 AM with the Dietary Supervisor (DS), the following were noted of the walk-in refrigerator: a container of cooked ground beef dated that it was cooked for 12/09/24; container of mixed vegetables dated 12/8/24; cooked chicken dated 12/9/24; mashed potatoes dated 12/8/24; cooked rice dated 12/09/24; cooked tofu unlabeled with a date of 12/9/24; and cooked pork dated 12/9/24. 2. During an observation of the food recipe binder on 12/09/24 at 8:32 am with DS, there was no recipe for the lunch that the Dietary Cooks were preparing. Dietary [NAME] 1 was priparing chicken noodle casserole. During a concurrent interview DS stated, the menu for today's (12/9/24) lunch is upstairs in my office. When asked how the Cooks are cooking the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2024-12-12 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure safe and sanitary food storage and food preparation practices in the kitchen. These failures had the potential to result in harmful bacteria growth that could lead to foodborne illness (illness caused by food contaminated with bacteria, viruses, and other toxins) for 89 of 89 medically compromised residents who received food from the kitchen. Cross refence F803 Findings: 1. During an initial kitchen observation on 12/09/24 at 7:44 AM with the Dietary Supervisor (DS), the following were noted of the walk-in refrigerator: a container of cooked ground beef dated that it was cooked for 12/09/24; container of mixed vegetables dated 12/08/24; cooked chicken dated 12/09/24; mashed potatoes dated 12/8/24; cooked rice dated 12/09/24; cooked tofu unlabeled with a date of 12/09/24; and cooked pork dated 12/09/24. 2. During an observation of the food recipe binder on 12/09/24 at 8:32 am with DS, there was no recipe for the lunch that the Dietary Cooks were preparing. Dietary [NAME] 1 was preparing chicken noodle…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-12-12 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure staff promote dignity while assisting one of 20 sampled residents (Residents 66) during meals; by not feeding the resident at eye level to maintain face-to-face contact with the residents. This deficient practice had the potential to result in feelings of decreased self-esteem and self-worth for Residents 4. Findings: A review of Resident 66's admission Record indicated the resident was admitted to the facility on [DATE] with diagnoses that included metabolic encephalopathy (condition in which brain function is disturbed either temporarily or permanently due to different diseases or toxins in the body), paralytic syndrome following cerebral infarction (a condition where paralysis occurs as a result of a stroke (cerebral infarction),), hypertension (abnormally high blood pressure), contracture of left and right knee (a permanent tightening of the muscles, tendons, and other tissues in the knee that limits the joint's range of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-12-12 · tag F0636 — isolated
    Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and staff interviews, the facility failed to complete and submit the annual comprehensive Minimum Data Set (MDS, a resident assessment tool) assessment within the regulatory timeframe for one of 18 sampled residents (Resident 40). This deficient practice had the potential to negatively affect the provision of necessary care and services for the affected residents. Findings: A review of Resident 40's admission record indicated the facility originally admitted the resident on 11/3/2023 and readmitted the resident on 5/17/2024 with diagnoses that included epilepsy, bipolar disorder (a mental illness that causes unusual shifts in a person's mood, energy, activity levels, and concentration) and hemiplegia (total paralysis of the arm, leg, and trunk on the same side of the body) and hemiparesis (mild or partial weakness or loss of strength on one side of the body)?. A review of Resident 40's MDS dated [DATE], indicated Resident 40's was totally dependent upon staff for all activities of daily…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-12-12 · tag F0644 — isolated
    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to conduct a Preadmission Screening and Resident Review (PASRR- is a federal requirement to help ensure that individuals are not inappropriately placed in nursing homes for long term care) level 1 assessment for one of four residents (Resident 50) diagnosed with mental illness. This deficient practice had the potential for inappropriate placement and management of Resident 50. Findings: A review of Resident 50's admission Record indicated Resident 50 was admitted to the facility on [DATE] with diagnoses that included schizophrenia (a serious mental health condition that affects how people think, feel and behave) and major depression (a mood disorder that causes a persistent feeling of sadness and loss of interest and can interfere with daily activities) A review of a PASARR letter dated 12/27/2023, indicated Resident 50 was negative for PASRR Level I Screen, and therefore, the resident did not need PASRR Level II screening. A review of physician orders…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-12-12 · tag F0645 — isolated
    PASARR screening for Mental disorders or Intellectual Disabilities
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure that a Pre-admission Screening Resident Review level I (PASRR-an evaluation to determine if an induvial has a serious mental illness, intellectual disability, developmental disability, or related condition) was obtained and maintained in the residents chart for three of three sampled residents (Residents 1, 2, and 74). This deficient practice had the potential to negatively affect the appropriated care and services rendered and required for the residents. Cross reference F726 Findings: a. A review of Resident 1's admission Record indicated the facility re-admitted Resident 1 on 1/16/2024 with diagnoses including bipolar disorder (sometimes called manic-depressive disorder; mood swings that range from the lows of depression to elevated periods of emotional highs), anxiety (a feeling of worry, unease, or nervousness), and depression (a mood disorder that causes a persistent feeling of sadness and loss of interest) A review of Resident l's Minimum…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-12-12 · tag F0726 — failed to have competent, trained nursing staff — isolated
    Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to: 1. The Director of Nursing (DON) was knowledgeable on how prevent medication/narcotics and did not maintain a log/records of medications/narcotics (controlled medications used to treat moderate to severe pain) collected for disposal by a medication waste management company. 2. Staff were knowledgeable in completing and submitting the correct complete Preadmission Screening and Resident Review (PASRR -is a federal requirement to help ensure that individuals are not inappropriately placed in nursing homes for long term care) level 1 (screening involves completion of an evaluation to determine if an individual has, or is suspected of having a PASSR condition such as, a serious mental illness, intellectual disability, developmental disability, or related condition) and level 11 (If the Level 1 screening indicates a potential PASRR condition, a more comprehensive Level 2 evaluation is conducted to confirm the diagnosis and determine appropriate care needs)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-12-12 · tag F0745 — failed to provide medically-related social services — isolated
    Provide medically-related social services to help each resident achieve the highest possible quality of life.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide social services to one out of 20 sampled residents (Resident 244) by failing to follow up on an order for orthopedic (musculoskeletal specialist) evaluation appointment. This deficient practice had the potential for delay in the delivery of care and services. Findings: A review of Resident 244's admission record indicated, Resident 1 was admitted originally admitted to the facility on [DATE] with diagnoses that included fracture of upper and lower end of right fibula (a break in both the upper and lower parts of the fibula bone in the lower leg), gout (a type of joint inflammation that occurs when uric acid (chemical waste product created when the body breaks down purines) builds up in the body and forms needle-shaped crystals in the joints), hyperlipidemia (abnormally high levels of lipids, or fats, in the blood), malignant neoplasm (a cancerous tumor that grows into nearby tissue and spread to other parts of the body) of prostate (gland in…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-12-12 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and interview, the Director of Nursing (DON) failed to store, and discard controlled and non-controlled medications according to the facility's policy and procedures titled Discarding and Destroying Medications. These failures had the potential for diversion of medications. Cross Reference F726 Findings: During an observation in the DON's office and concurrent interview on 12/10/24 at 10:21 am with the DON, the facility's [NAME] President of Operations and Nurse Resource were sitting in the DON's office with the door open. Large blue and white bucket with unlocked screw on top that did not lock was noted/observed. The medications (tablets) in the waste containers were whole, intact, and retrievable. The medications were tablets not mixed in any solution/gel to disolve the disposed medications/narcotics. The medications could easily be poured out from the blue and white container. The DON stated that he shares his office with the Assistant Director of Nursing (ADON). DON stated he disposes of the narcotics with the pharmacist once a month. DON stated the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-12-12 · tag F0806 — failed to honor food preferences — isolated
    Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interview, the facility failed to provide food that accommodates resident allergies, intolerances, and preferences. This deficient practice resulted in the Resident waiting over two hours for an alternative meal. Findings: A review of Resident 294's admission Record indicated Resident 294 was admitted to the facility on [DATE], with medical diagnoses that included: hypertension (high blood pressure) and muscle weakness (a lack of physical or muscle strength, throughout the body). A review of Resident 294's doctor's assessment titled History and Physical (H&P) dated 12/8/2024 Resident 294's cognition (the mental ability to make decisions of daily living) was intact, and resident can make decisions for medical care; however, needs assistance to perform some of her activities of daily living. During observation on 12/09/24 at 8:42 am., Resident 294 was looking at her food on the plate and was not eating it. A cup with oatmeal on the resident's breakfast tray looked very strange and watery.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-12-12 · tag F0925 — failed to control pests — isolated
    Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide a homelike environment by the inability of the facility to ensure a pest free environment for one of three residents, Resident 294. This deficient practice resulted in Resident 294 being bitten by a spider and also had the potential for facility wide infestation of spiders. Findings: A review of Resident 294's admission Record indicated Resident 294 was admitted to the facility on [DATE], with medical diagnoses that included hypertension (high blood pressure) and muscle weakness (a lack of physical or muscle strength, throughout the body). A review of Resident 294's Doctor's assessment titled History and Physical (H&P) dated 12/8/2024 Resident 294's cognition (the mental ability to make decisions of daily living) was intact, and resident can make decisions for medical care; however, needs assistance to perform some of her activities of daily living. During a witnessed observation and concurrent interview with Certified Nursing…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-11-08 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to implement its' policy and procedure (P&P) by failing to ensure prompt physician notification of one of the three sample residents (Resident 2) when Resident 2 had chills on 10/18/2024 at 3:47 pm and 10/18/2024 at 11:49 pm. As a result of this deficient practice, Resident 2 was found to have Altered Mental Status (AMS -a change in mental function that stems from illnesses, disorders and injuries affecting your brain)and was transferred to General Acute Care Hospital (GACH) where she was diagnosed with sepsis (a life-threatening blood infection), Urinary Tract Infection (UTI- an infection in the bladder/urinary tract). Findings: During a review of the admission record indicated Resident 2 was i admitted to the facility on [DATE] with diagnoses that included sepsis, and diabetes mellitus (DM-a disorder characterized by difficulty in blood sugar control and poor wound healing). During a review of Resident 2 ' s History and physical (a term…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-10-16 · tag F0552 — isolated
    Ensure that residents are fully informed and understand their health status, care and treatments.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure Certified Nursing Assistant 2 (CNA 2) did not assist CNA 1 with the care for one of four residents (Resident 1) after Resident 1 refused for CNA 2 to provide/assist with Resident 1's care. This deficient practice violated Resident 1's right to make an informed decision regarding who will provide nursing care to Resident 1 prior to performing nursing care. Findings: During a review of Resident 1's face sheet (front page of the chart that contains a summary of basic information about the resident), indicated Resident 1 was admitted to the facility on [DATE] and was re-admitted on [DATE] with diagnoses including encephalopathy (brain dysfunction that can appear as confusion, memory loss, personality changes and/or coma in the most severe form), pressure ulcer of the sacral region, Stage 4 (skin damage spreads to the muscle, bone, or joints), contracture of the right and left ankles and multiple muscle sites (a stiffening/shortening at…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-04-08 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews and record reviews, the facility failed to protect the resident's right to be free from abuse for one of three Residents (Resident 1). As a result, on 4/5/24 Resident 2 punched Resident 1 (Resident 2's roommate) in the face, resulting in a cut to Resident 1's lip. Findings: A review of Resident 1's Face Sheet indicated the resident was admitted to the facility on [DATE], with diagnoses that included unspecified dementia (loss of memory, language, problem-solving and other thinking abilities that are severe enough to interfere with daily life). A review of Resident 1's History and Physical (H&P) dated 1/30/24, indicated, Resident 1 did not have the capacity to understand and make decisions. H&P indicated Resident 1 was yelling, unable to calm down, and lashing out at individuals both staff and family. During a review of Resident 1's Minimum Data Set (MDS; a standardized assessment and care screening tool) dated 2/2/24, indicated Resident 1 did not have intact cognition (mental…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-04-08 · tag F0740 — failed to provide behavioral / mental-health care — isolated
    Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews and record reviews, the facility failed to obtain a physician ' s order for behavior monitoring and implement behavior monitoring for signs and symptoms of dementia ((loss of memory, language, problem-solving and other thinking abilities that are severe enough to interfere with daily life) for one of three Residents (Resident 1). As a result, on 4/5/24 Resident 2 punched his roommate (Resident 1) in the face, resulting in a cut to Resident 1 ' s lip. Cross Reference F600 Findings: A review of Resident 1 ' s Face Sheet indicated the resident was admitted to the facility on [DATE], with diagnoses that included unspecified dementia (loss of memory, language, problem-solving and other thinking abilities that are severe enough to interfere with daily life). A review of Resident 1 ' s History and Physical (H&P) dated 1/30/24, indicated, Resident 1 did not have the capacity to understand and make decisions. H&P indicated Resident 1 was yelling, unable to calm down, and lashing out at…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-12-26 · tag F0727 — failed to provide required RN coverage — isolated
    Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on Observation, interview, and record review, the facility failed to maintain a full time Director of Nursing (DON- registered nurse [RN]) and that a Licensed Vocational Nurse (LVN) did not assume the role of Assistant DON (ADON) without the direct supervision of a DON for the months of 2/2023 through 12/2023 for 78 of 78 residents in the building. This deficient practice had the potential to result in the facility inability to establish nursing standard of practices, compliance with the Stated and Federal agencies, handle emergencies in the facility, complete incident reports, initiate investigations on incidents and complete necessary forms, manage the entire nursing department and assume the responsibility for resident care in the absence of a physician, and the assume the responsibility of an Administrator in the absence of an Administrator. Findings: A review the facility ' s LVN Job Description dated 12/26/2023, indicated the purpose of this position is to provide nursing care to residents under the supervision of a physician and/or registered nurse and within the scope…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-11-17 · tag F0578 — failed to honor advance directives / code status — pattern
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure advance directives (written statement of a person's wishes regarding medical treatment made to ensure those wishes are carried out should the person be unable to communicate them to a doctor) were updated in the clinical records five out of five sampled residents (Resident 4, Resident 17, Resident 32, Resident 35, and Resident 60) by failing to maintain documentation of the residents' advance directives acknowledgement form in the residents' clinical records. This deficient practice had the potential to cause conflict with the residents' wishes regarding health care Resident 4, Resident 17, Resident 32, Resident 35, and Resident 60. Findings: A review of Resident 4's admission Record indicated Resident 4 was initially admitted to the facility on [DATE] and readmitted on [DATE], with diagnoses that include metabolic encephalopathy (damage or disease that affects the brain), schizophrenia (mental illness that affects how a person feels and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-11-17 · tag F0656 — failed to write and follow a full care plan — pattern
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, for three of three sampled residents (Resident 17, Resident 66, and Resident 281), the facility failed to develop a comprehensive care plans for: 1. Chronic (ongoing) right knee pain for Resident 66 2. Antipsychotic medications (medications used to treat menlla illness) for Resident 281 3. Coffee ground emesis (vomit that looks like coffee grounds which is a sign of internal [inside] bleeding) for Resident 17 This deficient practice had a potential for Resident 17, Resident 66, and Resident 281 to not receive appropriate care and treatment. Findings: 1. A review of Resident 17's admission Record indicated Resident 17 was initially admitted to the facility on [DATE] and was readmitted on [DATE], with diagnoses that included encephalopathy (damage or disease that affects the brain), dementia (loss of cognitive functioning-thinking, remembering, and reasoning) and Parkinson's disease (progressive disorder that affects the nervous system [includes the brain and spinal cord] and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-11-17 · tag F0755 — failed to provide safe pharmacy services — pattern
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interviews, and record review, the facility failed to ensure designated nursing staff would restock the Automated Drug Delivery System (ADDS, the facility used the brand, Cubex) within 48 hours of receiving the emergency medications supplies from the pharmacy. This deficient practice had the potential of drug diversion and/or delay in providing care to residents. Findings: During an interview on 11/15/23 at 9:38 AM, the licensed vocational nurse (LVN 1) stated the facility had 1 nursing station, 1 medication room inside the nursing station, & 3 medication carts. During an observation inside the medication room with the assistant director of nursing (ADON) on 11/16/23 at 11:17 AM, there was a linen cart stored inside the med room. On the counter to the left of the medication room entrance, there were 3 boxes next to an Automated Drug Delivery System, called Cubex. Each box had a delivery receipt taped on the top. During a concurrent interview, ADON stated those boxes contained controlled substances (C2, narcotics and/or other classified medications) to be…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-11-17 · tag F0759 — failed to keep medication error rate low — pattern
    Ensure medication error rates are not 5 percent or greater.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interviews, and record review, the facility failed to ensure the medication error rates was not five (5) percent (%) or greater during medication administration observations. During the 29 opportunities of medication administration observations conducted, there were 6 errors, thus, the error rate was at 20.7%. Five of 6 errors were due to nurses crushing medication without physician orders, for Residents 67 and 14. The remaining 1 of 6 errors was due to the administration of the incorrect dosage form: Resident 21 had an order for aspirin (a medication to reduce risk of blood clots forming) oral capsule 81 milligrams (mg, an unit to measure mass), however, aspirin enteric coated (delay release coating to reduce stomach irritation) 81 mg tablet was administered. These deficient practices had the potentials of significant medication errors that may or may not affect the residents' health conditions. Findings: During an observation on 11/15/23 at 9:20 AM, the licensed vocation nurse (LVN 1) was preparing four medications for Resident 21. One of the 4 medications…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-11-17 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to ensure safe and sanitary food storage and food preparation practices in the kitchen when: 1.Personal soda bottles were stored in the facility reach in refrigerator. 2.Three containers of fruit stored in the reach in refrigerator had no date and label. 3.Cook1 did not wash hands after removing soiled gloves and returned to food preparation area to cook food. 4. Cook1 prepared raw chicken in the food preparation sink and then used the same sink to wash raw vegetables. These deficient practices had the potential to result in harmful bacteria growth and cross contamination (transfer of harmful bacteria from one place to another), leading to foodborne illness in 70 out of 78 residents who received food from the kitchen. Findings: 1. During a concurrent observation and interview in the kitchen on 11/14/23 at 7:35AM, there were two (2) plastic soda bottles stored in the reach in refrigerator. Dietary staff (DA1) stated those soda bottles belonged to staff, and they (soda bottles) had been there since yesterday. DA1…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-11-17 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to maintain infection prevention and control program to provide a safe, sanitary, and comfortable environment and to help prevent the development and transmission of communicable diseases and infections when: 1. Resident's room air-conditioning ventilator had an excess of dirt particles. 2. Meal trays were observed in the parking lot next to trash and linen barrels. 3. A shower room had human feces on the floor and dirty linens on top of the dirty linen barrel. These deficient practices could result in the spread of infections to residents and staff. Findings: 1. A review of Resident 67's admission record indicated the resident was admitted on [DATE] with medical history including pneumonia (lung infection), protein-calorie malnutrition, gout (painful form of arthritis), dysphagia (inability to swallow), muscle weakness, and hypercholesterolemia (high cholesterol). A review of Resident 67's Minimum Data Set (MDS, a standardized assessment and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-11-17 · tag F0558 — failed to accommodate residents' needs and preferences — isolated
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure nursing staff responded to residents call lights promptly for one of three sampled residents (Residents 39). This deficient practice had the potential not to meet the needs of Resident 39. Findings: A review of Resident 39's admission record indicated Resident 39 was admitted to the facility on [DATE], with diagnoses that included hypothyroidism (a condition in which the a small, butterfly-shaped gland located at the front of your neck under your skin does not make enough thyroid hormone), hypertension (high blood pressure), protein malnutrition (state of inadequate intake of food (as a source of protein, calories, and other essential nutrients) and long term current use of anticoagulants (blood-thinning medications used to prevent blood clots in the body). A review of Resident 39's Minimum Data Set (MDS - a standardized assessment and care screening tool) dated 09/16/2023, indicated Resident 39 was able to understand others and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-11-17 · tag F0623 — isolated
    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to notify the residents representative of a change in condition for one of three sampled residents (Resident 17) in accordance with the facility's policy and procedures (P&P) titled change in condition (COC- a change in the resident's health or function) Notification of, with effective date of 8/25/2021. This deficient practice resulted in violation of resident's representatives right to be notified of a change in condition for Resident 17. Findings: A review of Resident 17's admission Record indicated Resident 17 was initially admitted to the facility on [DATE] and was readmitted on [DATE], with diagnoses that included encephalopathy (damage or disease that affects the brain), dementia (loss of cognitive functioning-thinking, remembering, and reasoning) and Parkinson's disease (progressive disorder that affects the nervous system [includes the brain and spinal cord] and the pats of the body controlled by the nerves (cables that carry electrical impulses…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-11-17 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure one of 21 sampled residents (Resident 75) was kept clean and free of odors by failing to provide personal hygiene, and incontinent care. This deficient practice resulted in Resident 75 feeling frustrated and embarrassed and the potential for odors, infection, unkempt matted hair, dry/broken skin, and poor hygiene. Findings: A review of Resident 75's admission Record indicated the resident was admitted to the facility on [DATE], with diagnoses that included pressure ulcer (PU) of left buttock (skin and soft tissue injuries that form as a result of constant or pressure exerted on the skin)., stage 4 (an objective description of the severity of PUs.), pressures ulcer to right buttock stage 3, hypertension (high blood pressure), muscle weakness, hyperlipidemia (describe elevated lipid (fat) levels within the body, and atrial fibrillation (an irregular and often very rapid heart rhythm). A review of the Minimum Data Set (MDS) an…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-11-17 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure one of seven sampled residents (Residents 79) received care and services by failing to assess, monitor, and document a set of vital signs prior to the resident's death. This deficient practice had the potential to result in delayed appropriate care and treatment. Findings: A record review of Resident 79's admission Record indicated Resident 79 was admitted on [DATE] with medical diagnosis including chronic obstructive pulmonary disease ( a lung disease causing restricted airflow), congestive heart failure (a chronic condition in which the heat does not pump blood as it should), atrial fibrillation (an irregular heart beat), dementia (a group of thinking and social symptoms that interferes with daily functioning ), major depressive disorder ( a mood disorder characterized by sadness), dysphagia (inability to swallow), pulmonary emboli (blood clots in the lungs), and gastroesophageal reflux disease (acid reflux). A review of Resident 79's Minimum…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-11-17 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure a 16 ounce (oz - unit of measurement ) bottle of Isopropyl 70% Alcohol (rubbing alcohol - a colorless, flammable [easily set on fire] liquid) was not left at the bedside for one of 21 sampled residents (Resident 6). This deficient practice had the potential to result in fire related hazards and death for all residents, staff, and guests in the facility. Findings: A review of Resident 6's admission Record, indicated, Resident 6 was originally admitted to the facility on [DATE] with a diagnoses that included neuropathy (nerve damage characterized by numbness, tingling and pain) type 2 diabetes (a long-term metabolic disease characterized by elevated levels of sugar in the blood), hypertension (high blood pressure), muscle weakness and difficulty walking. A review of Resident 6's the Minimum Date Set (MDS-a standardized assessment care screening tool) dated 8/14/2023, indicated Resident 6's cognition (the mental action or process of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-11-17 · tag F0697 — failed to manage pain — isolated
    Provide safe, appropriate pain management for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the licensed nursing staff failed to assess the pain level (intensity) and manage pain for one of one sampled resident (Resident 20). This deficient practice resulted in Resident 20 experiencing unnecessary pain. Findings: A review of the Resident 20's admission record indicated the facility admitted Resident 20 on 5/16/2023 with a diagnosis that included, hypertension (high blood pressure), type 2 diabetes, (a long-term metabolic disease characterized by elevated levels of sugar in the blood), seizures (a sudden, uncontrolled burst of electrical activity in the brain that can cause changes in behavior, movements, feelings and levels of consciousness) and major depressive disorder (a mood disorder that causes a persistent feeling of sadness and loss of interest). A review of Resident 20's Minimum Date Set (MDS-a standardized assessment care screening tool) dated 5/22/2023 indicated Resident 20's cognition (the mental action or process of acquiring knowledge and understanding through thought, experience, and the senses) was not…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-11-17 · tag F0732 — isolated
    Post nurse staffing information every day.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to ensure staffing information was posted and updated daily. As a result, the total number of staff and the actual hours worked by the staff was not readily accessible to residents and visitors. Findings: On 11/14/2023 at 11:00 AM., during an observation, the staffing information was not posted in the facility's Nursing Station On 11/15/2023 at 11:00 AM., during an observation, the staffing information was not posted in the facility's Nursing Station On 11/15/2023 at 1:00PM., during an observation and interview with Director of Nurses (DON), DON stated she did not know which staffing information should be posted daily. DON stated she would find out which form needs to posted daily. DON stated any posting should have been posted at the nurse's station. A review of the facility's policy and procedures titled, Posting Direct Care Daily Staffing Numbers dated 8/2022, indicated, the facility will post on a daily basis for each shift nurse staffing data, including the number of personnel responsible for providing…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-11-17 · tag F0836 — isolated
    Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure one of one sampled resident (Resident 6), received treatment and care in accordance with professional standards of practice to meet the resident's physical, mental, and psychosocial needs, by failing to assess the source of Resident 6's itchy skin and notifying the doctor of a change in Resident 6's skin condition. This deficient practice had the potential for Resident 6 to have unresolved skin itching that could result in skin infection and unnecessary hospitalization. Findings: A review of Resident 6's admission Record, indicated, Resident 6 was originally admitted to the facility on [DATE] with a diagnosis that included Neuropathy (nerve damage interferes with the functioning of the peripheral nervous system (PNS) characterized as Numbness, tingling and pain) type 2 diabetes ((a long-term metabolic disease characterized by elevated levels of sugar in the blood), hypertension( (high blood pressure), muscle weakness and difficulty walking. A…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-11-17 · tag F0881 — failed to use antibiotics responsibly — isolated
    Implement a program that monitors antibiotic use.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to implement an antibiotic stewardship program (a coordinated program that promotes the appropriate use of drugs used to treat infections, including antibiotics) to monitor antibiotic use for two of two sampled residents (Resident 21 and 79). This deficient practice had the potential for inappropriate use of antibiotics, placing residents at higher risk of antibiotic resistance (taking antibiotics too often or for the wrong reasons can change bacteria so much that antibiotics don't work against them). Findings: A review of Resident 21's admission Record indicated the resident was admitted on [DATE] with medical history including urinary tract infection (bladder infection), sepsis (bacterial infection in the blood), type 2 diabetes (body's inability to process sugar), chronic kidney disease, dysphagia (inability to swallow), hypertension (elevated blood pressure). A review of Resident 21's Minimum Data Set (MDS, a standardized assessment and care screening…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-11-17 · tag F0908 — failed to keep essential equipment working — isolated
    Keep all essential equipment working safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to ensure the walk-in freezer was maintained in a good operating condition. The walk-in freezer had ice buildups inside, on the ceiling, floor, walls next to the door and the plastic door curtains (strip curtains used for temperature separation for door openings in refrigerators and freezers). There was ice buildup on the door and the parameters of the freezer door. Upon opening the door, a large thick chunk of ice fell to the floor and the freezer door was not closing tight. There were buildups of frost and ice crystals inside the food including ice crystals in the veggie patty and ice buildup in the bags of meat next to the entrance of the walk-in freezer. The freezer was operational in a manner that had the potential to affect food quality and /or increase the potential of growth of microorganism. This deficient practice the potential to cause foodborne illness due to the inappropriate storage of food and had the potential to negatively affect the health and wellbeing of 70 residents, who consumed food from…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-11-02 · tag F0925 — failed to control pests — isolated
    Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to maintain the facility pest free (free of cockroaches and flies), maintain room cleanliness, prevent pest harborage areas, and maintain an effective pest control program. This deficient practice had the potential to place all 72 residents residing in the facility at risk of vector-borne diseases (Illness that results from infections transmitted to humans by insects, such as cockroaches) if cockroaches and flies spread in the facility. Findings: During an unannounced visit to the facility about a complaint regarding physical environment on 11/2/2023 at 11:50 a.m., Resident 3 was observed getting prepared by staff to get a shower. The floor in his room was observed to be covered in debris, his nightstand was covered in clutter from clothing items and other personal items. The drawers od his nightstand contained 2 jars of opened peanut butter, a packet of open crackers mixed with books. He stated that he observed a roach coming into his room…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2023-09-08 · tag F0921 — failed to keep a safe, functional, sanitary building — widespread
    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to maintain the facility in good repair, at all times. This deficient practice had the potential to result in accidents and negatively affect the health and safety of all residents, staff, and visitors. Findings: On 9/1/2023, the California Department of Public Health (CDPH, the Department) made an unannounced visit to the facility to investigate a complaint about physical environment. During a concurrent observation and interview on 9/1/2023 at 9:36 a.m., with the facility Administrator (ADM) and Fire Department Inspector (FDI), the evaluator observed missing acoustical ceiling tiles (tiles used to cover ceilings) with cables/wires exposed and hanging on the ceiling in the basement corridor. The wooden membrane of the floor-ceiling assembly was also exposed. The ADM stated the facility had rainwater leaking into the basement due to the storm on 8/20/2023. The rainwater may have come into the patio and affected the basement. The FDI stated, in case of smoke or fire, the smoke had the potential to spread in the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2023-09-08 · tag F0925 — failed to control pests — widespread
    Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to maintain the facility pest free (free of cockroaches and flies), maintain the kitchen area clean, prevent pest harborage areas, and maintain an effective pest control program. This deficient practice had the potential to place all 76 residents residing in the facility and receiving food or utensils from the kitchen at risk of vector-borne diseases (Illness that results from infections transmitted to humans by insects, such as cockroaches) if cockroaches and flies spread in the facility. Findings: On 9/1/2023, the California Department of Public Health (CDPH, the Department) made an unannounced visit to the facility to investigate a complaint about physical environment. During a concurrent observation and interview on 9/1/2023 at 9:48 a.m., with the facility Administrator (ADM) and Fire Department Inspector (FDI), the evaluator observed one live cockroach crawling on the wall along the corridor outside the electrical room. The ADM confirmed observation. The evaluator observed the Director of Staff Development…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-09-08 · tag F0808 — failed to follow doctor-ordered diets — pattern
    Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure that 11 out of 17 sampled residents (Resident 1, 2,3,4,5,6,7,8,9,10,11) were provided a therapeutic diets (diet ordered by a physician as part of treatment for disease or clinical condition, or to eliminate or decrease specific nutrients in the diet, or to increase specific nutrients in the diet, or to provide food the resident is able to eat) as ordered by the physician. These deficient practices had the potential to prevent the residents from receiving benefit of the therapeutic diet. Findings: A review of Resident 2 ' s admission Record indicated the facility admitted the resident on 5/26/2022 with diagnoses including diabetes mellitus type 2 ((a chronic condition that affects the way the body processes blood sugar [glucose]), muscle wasting (thinning of the muscle mass) and dysphagia (difficulty swallowing). A review of Resident 2 ' s Minimum Data Set (MDS - assessment used as a care-planning tool), dated 7/6/2023 indicated the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-09-08 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to ensure one of 11 sampled residents (Resident 1) remains free of accident hazards by failing to ensure Resident 1 with dysphagia (inability to chew or difficulty swallowing) received a diet in the correct form per physician order. On 9/3/2023 at 5:24 p.m., Resident 1 was given a regular consistency diet (no food consistency/texture restrictions) instead of a prescribed puree diet (diet used in the dietary management of dysphagia with the food prepared moist, smooth, cohesive [sticking together] with no water separation and with consistency of a pudding). This failure had a potential to cause life threatening conditions such as choking, aspiration (inhaling small particles into the lungs), and death. Findings: During a review of Resident 1 ' s admission Record, indicated the facility admitted Resident 1 on 8/14/2023, with diagnoses including acute kidney failure (a condition in which the kidneys suddenly cannot filter waste from the blood), malnutrition (lack of sufficient nutrients in the body) and dysphagia.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-08-29 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to timely identify and provide the necessary treatment and services to prevent formation and progression of a pressure ulcer (PU, an injury to skin and underlying tissue due to prolonged pressure over a bony structure) to the sacrum (a triangular bone in the lower back formed from fused vertebrae and situated between the two hipbones of the pelvis) for one of three sampled residents (Resident 1), by failing to: 1. Evaluate Resident 1 ' specific risk factors and changes in Resident 1 ' s condition that might impact the development of a PU, 2. Redistribute pressure (such as repositioning) for Resident 1 in accordance with the facility's policy and procedures titled Preventative Intervention Guidelines. 3. Routinely assess and document the condition of Resident 1 ' s skin per facility wound and skin care program for any signs and symptoms of irritation or breakdown. Immediately report any signs of a developing pressure ulcer to the supervisor.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-08-29 · tag F0692 — failed to prevent malnutrition and dehydration — isolated
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure one of three sampled residents was offered sufficient fluid intake to maintain proper hydration and health status by failing to Resident 1's eating and fluid intake was properly assessend and documented per facility's policy titled, Pressure Ulcer Risk Assessment. This deficient practice had the potential for Resident 1to be at a greater risk for Urinary Tract Infections (UTIs- common infections that happen when bacteria, often from the skin or rectum, enter the urethra, and infect the urinary tract) or dehydration (loss of water in the body). Cross Reference F686 Findings: A review of Resident 1's admission record (Facesheet) indicated the facility originally admitted Resident 1 on 5/12/2022 and readmitted on [DATE] with diagnoses including diabetes mellitus (elevated blood glucose[sugar] levels), essential hypertension (occurs when the force of blood is stronger than it should be normally which is not because of a medical…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-08-08 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review, the facility failed to ensure one of four sampled residents (Resident 3), who had a history of fall, and was a high risk for falls, received care and services to prevent falls and injuries by failing to develop and implement a fall risk care plan. This deficient practice resulted in Resident 3 having a fall on 8/5/2023. Findings: A review of Resident 3's admission record (Facesheet) dated 8/7/2023, indicated Resident 3 was admitted to the facility on [DATE], with the diagnoses which included encephalopathy (is a general term that refers to brain disease, damage, or malfunction. The major symptom of encephalopathy is an altered mental state), thrombocytopenia (a condition in which the platelets (also called thrombocytes) are low in number, which can result in bleeding problems), and hypertension (when blood pressure is persistently high). A review of Resident 3's Minimum Data Set (MDS- a comprehensive assessment and care screening tool), dated 7/28/2023, indicated Resident 3…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$51,613 in federal fines across 1 penalty.

  • $51,613 — penalty dated 2025-06-10

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Part of a chain

This home belongs to WINDSOR — 22 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 2 of 52.4-0.4 vs chain
Health inspection 2 of 52.0≈ chain avg
Staffing 2 of 53.0-1.0 vs chain
Quality measures 4 of 54.1≈ chain avg
The other 21 homes this chain runs (chain average 2.4★, per CMS)

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleShareSince
ANTELOPE HOLDINGS I, LLCOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST100%since 06/30/2023
ROBIN, AARONIndividual5% OR GREATER INDIRECT OWNERSHIP INTEREST; CORPORATE OFFICER50%since 06/30/2023
TRESS, AVROHOMIndividual5% OR GREATER INDIRECT OWNERSHIP INTEREST; CORPORATE OFFICER50%since 06/30/2023
NEWGEN ADMINISTRATIVE SERVICES, LLCOrganizationOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 06/24/2025
PERSAUD, MOHANIEIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 02/06/2023
PRASAD, RAJENDRAIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 02/01/2024
SHAW, PAMELAIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 06/30/2023

CMS files one row per role, so the 13 rows in the source record cover these 7 parties — each is shown once here with every role it holds. Nothing is omitted.

2 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$12.1M
Net patient revenuemost recent cost report
-14.0%
Operating marginrevenue minus expenses
$156K
Related-party expense1% of expenses
Who pays — share of resident-days
Medicaid 64%Medicare 21%Other / private 15%

This home reported $156K paid to related parties (affiliated landlords or management companies) in its most recent cost report. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$471per resident / day
operating cost
$14,321per month
≈ monthly operating cost
$413per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in CA

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the California Medicaid page.

Typical monthly cost in California
$12,167/mo
Nursing home (semi-private)
$15,178/mo
Nursing home (private)
$7,000/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 056451. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-02-20, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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