Hampton Post Acute
442 Hampton Street, Stockton, CA 95204 · For profit - Limited Liability company · 120 certified beds · (209) 466-0456 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
- CMS has flagged it for abuse
- it has abuse, neglect, or exploitation citations (F0600, F0602) — most recent Feb 2026
- it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0605, F0609) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- it has 4 actual-harm citations
- a high number of inspection citations overall (133) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- the CMS record shows $21,548 in federal fines (most recent 2025-03-27)
- its payroll-based staffing score sits well above its independent inspection score
- its independent health-inspection rating is low (1/5)
- its facility-reported quality-measure rating is low (2/5)
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 1 of 5 |
| StaffingFrom payroll records (PBJ) | 3 of 5 |
| Quality measuresSelf-reported by the facility | 2 of 5 |
Worth a closer look. This home's staffing rating runs 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the staffing score rests on the facility's own payroll (PBJ) submissions — so a gap this large is worth reading the inspection record for.
Location & what’s nearby
Open in Google Maps ↗ · Directions ↗ · Larger map ↗
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 2 of 5 |
| Long-stay residentspeople who live here | 4 of 5 |
| Short-stay residentsrehab / post-hospital | 1 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating fell from 2 to 1 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 5.6% | 10.2% | 15.4% | better |
| Long-stay residents who lose too much weight | 6.7% | 4.0% | 5.4% | worse |
| Long-stay residents with a catheter left in their bladder | 0.7% | 0.8% | 0.9% | better |
| Long-stay residents with a urinary tract infection | 0.8% | 1.2% | 2.0% | better |
| Long-stay residents with depressive symptoms | 1.1% | 7.3% | 6.5% | better |
| Long-stay residents who were physically restrained | 0.0% | 0.4% | 0.1% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with falls causing major injury | 2.2% | 1.6% | 3.3% | worse than state‡ — see note marked double-dagger below the table |
| Long-stay residents whose ability to walk worsened | 12.6% | 9.8% | 16.1% | better |
| Long-stay residents on antianxiety or hypnotic medication | 19.1% | 13.7% | 18.9% | typical |
| Long-stay residents given the seasonal flu vaccine | 90.8% | 98.2% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 2.4% | 4.3% | 4.7% | better |
| Long-stay residents with worsening bladder/bowel control | 18.4% | 10.2% | 21.2% | worse than state‡ — see note marked double-dagger below the table |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 12.1% | 12.0% | 17.1% | better |
| Short-stay residents who newly got an antipsychotic medication | 3.1% | 1.5% | 1.4% | worse |
| Short-stay residents given the seasonal flu vaccine | 69.3% | 93.2% | 79.4% | worse |
| Short-stay residents rehospitalized after admission | 27.6% | 23.0% | 22.6% | worse |
| Short-stay residents with an outpatient ER visit | 25.3% | 11.2% | 12.0% | worse |
| Long-stay hospitalizations per 1,000 resident days | 1.99 | 2.25 | 1.67 | worse |
| Long-stay outpatient ER visits per 1,000 resident days | 2.40 | 1.57 | 1.80 | worse |
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
45.8% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 113 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 44.2% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 43 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.25 therapist hours per resident per day in 2026Q1 — more than 35% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 31% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 45.8%CMS range 35.7–52.7 | 51.5% | Oct 2022–Sep 2024 | no different from U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 11.2%CMS range 7.5–15.3 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 44.2% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 41.9% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 41.9% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 89.7% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | 96.3% | 100.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 0.0% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 4.4% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 7.7%CMS range 4.2–12.8 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 1.00 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 120 beds and averages 114.0 residents a day — about 95% occupied, or roughly 6 beds typically open. It runs essentially full — expect a waiting list. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 4.03 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.45 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.47 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 3.63 hrs/resident/day on weekends vs 4.20 on weekdays — 14% thinner on weekends. RN hours go from 0.50 to 0.31 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 46% is about the same as the national median of 45%. 2 administrators have left in the past year — frequent leadership churn is a warning sign families often miss.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
133 citations, most serious first. The 14 most serious are shown; the remaining 119 are one tap away and print in full.
- Actual harm · Gcited before2025-04-08 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to provide adequate supervision to prevent an avoidable accident for one of three sampled residents (Resident 3) when, Resident 3 exhibited exit seeking behaviors (type of wandering where residents actively try to leave a designated area, often with the intention of going to a familiar place), Resident 3 was not re-evaluated for risk of elopement (when a resident leaves the premises or a safe area without the facility's knowledge and supervision), and interventions to prevent Resident 3's exit seeking behaviors were not created. This failure resulted in Resident 3 falling from a wheelchair on 3/28/25 while exiting the front door and striking her head on the concrete causing a one-and-a-half-inch open wound that required 6 stitches (used to close a wound by sewing the edges of the cut together to help with wound healing), an abrasion (an injury caused by the skin rubbing off) to Resident 3's right elbow and right knee. Findings: A review of Resident 3's admission RECORD indicated, Resident 3 was admitted to the facility in…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2025-01-16 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview, and record review, the facility failed to ensure an environment free of accidents or hazards for one out of four sampled residents (Resident 1) when Resident 1 fell forward to the floor while being pushed in a wheelchair that lacked a footrest. This failure resulted in Resident 1 sustaining injuries to the left knee, left side of the forehead and a fracture (break) of her left leg. Findings: A review of Resident 1's admission RECORD, indicated that Resident 1 was admitted to the facility with diagnoses which included type 2 diabetes mellitus (a chronic condition in which the body has trouble controlling blood sugar levels), dysphagia (difficulty swallowing), and bipolar disorder (a mental health disorder which causes dramatic shifts in mood, energy, and activity levels). During a review of Resident 1's Interdisciplinary Team Progress Notes, (IDT- a team of professional staff or a care team consisting of different disciplines working together towards the goals of the residents) dated 10/15/24, the IDT Progress Notes indicated, .Type of IDT Care Conference: Fall…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2024-06-06 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure a safe environment for six of 40 sampled residents (Resident 15, Resident 14, Resident 23, Resident 75, Resident 54, Resident 74), and residents who required bathing in the east hall shower room when: 1. Resident 14 and 15-minute elopement risk (a resident who is incapable of adequately protecting themselves, and who departs the health care facility unsupervised and undetected) monitoring was not done; 2. The East Hall shower room's grab bar was detached from the wall with screws exposed. 3. A fall mat (a soft mat laid on the floor to help prevent injury from a fall) was not in place for Resident 75; 4. Resident 54's morning medications were left at the bedside; 5. Resident 74's personal items were stored on the floor causing clutter; and, 6. Resident 15 had access to, and consumed, dietary restricted food on 3/24/24 and choked. These failures placed Resident 14 at risk for elopement; Resident 75 at risk for injury when falling…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · G2024-06-06 · tag F0791 — failed to provide routine dental services — isolatedProvide or obtain dental services for each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure residents received dental services to meet their needs for one of forty sampled residents (Resident 84), when Resident 84 did not receive routine and urgent dental care services which contributed to Resident 84's unintended weight loss of 22.2 pounds over a six month time period (11/2023 - 5/2024). This failure had the potential for muscle loss, loss of resident independence, poor healing, and increased susceptibility to infections for Resident 84. Findings: Review of Resident 84's admission RECORD indicated Resident 84 was admitted to the facility in November of 2023 with multiple diagnoses including but not limited to acute infarction of the intestine (occurs when there is a narrowing or blockage of one or more of the arteries that supply the small intestine), diverticulitis (inflammation of irregular bulging pouches in the wall of the large intestine), and Crohn's disease (an inflammatory bowel disease that causes chronic…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-05-12 · tag F0552 — isolatedEnsure that residents are fully informed and understand their health status, care and treatments.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure psychotropic medication (a medication capable of affecting the mind, emotions, and behavior) was administered with consent of the resident or authorized representative for one of seven sampled residents (Resident 1) when an informed consent (process in which a patient is educated on the risks, benefits, and alternatives to obtain agreement and permission for care) was not obtained from Resident 1's Responsible Party (Health Care Decision Maker) prior to administration of an anti-psychotic medication (used to treat and manage symptoms for several psychiatric disorders) prescribed on 3/6/26.This failure had the potential for not honoring resident right to be informed about Resident 1's medical treatment including risks, benefits, and other alternatives to treatment.Findings:During a review of Resident 1's clinical record titled, admission RECORD, dated 5/12/26, the record indicated Resident 1 was admitted to the facility in the middle of 2024 with diagnoses including unspecified dementia (a decline in mental abilities…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-05-12 · tag F0605 — failed to not use drugs as a restraint — isolatedPrevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure psychotropic medication (a medication capable of affecting the mind, emotions, and behavior) was administered with adequate clinical indication for one of seven sampled residents (Resident 1) when the healthcare nurse practitioner's (who has advanced clinical education and training and share many of the same duties as doctors) progress notes were not readily accessible in Resident 1's electronic file for an anti-psychotic medication (used to treat and manage symptoms for several psychiatric disorders) prescribed on 3/6/26.This failure had the potential for Resident 1 at risk for unnecessary anti-psychotic medication use.Findings:During a review of Resident 1's clinical record titled, admission RECORD, dated 5/12/26, the record indicated Resident 1 was admitted to the facility in the middle of 2024 with diagnoses including unspecified dementia (a decline in mental abilities such as memory, thinking, and reasoning that could interfere with daily living) with behavioral disturbance and during her stay in the facility a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-05-12 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to maintain accurate and complete records for one of seven sampled residents (Resident 1) when, Resident 1's behavioral health visits progress notes for visit dates of 2/27/26, 3/20/26, and 4/14/26 were not readily available in Resident 1's medical record. This deficient resulted in care and services provided to not be known across all disciplines in order to assist in making medical decisions for Resident 1. Findings:During a review of Resident 1's clinical record titled, Care Plan Report, review date 4/7/26, the report indicated, .The resident is on (Risperidone) (Anti-psychotic Medications) r/t [related to] (Paranoia).Administer medications as ordered.During a review of Resident 1's clinical record titled, Order Summary Report, orders active as of 5/12/26, the report indicated, .Risperidone Tablet 0.25 MG Give 1 tablet by mouth at bedtime for Paranoia.During a review of Resident 1's clinical record titled, Medication Administration Record, dated 3/26 through 5/26, the record indicated Resident 1 received risperidone…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2026-04-29 · tag F0844 — patternFollow rules about disclosure of ownership requirements and tell the state agency about changes in ownership and/or administrative personnel.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to provide written notice at the time of the position change of the Administrator (ADM) and the Director of Nursing (DON) to the State Agency (SA) when:The current DON started the DON position on 4/21/26, and the facility did not report the change of the DON position to the SA.The current ADM started the ADM position in August 2025 and the facility did not report the change of the ADM position to the SA These failures delayed the SA from verifying that the ADM and the DON were qualified to lead clinical services at the skilled nursing facility, which had the potential to compromise resident safety and compliance with federal and state regulation for a census of 109 residents.Findings:1. During an interview on 4/29/26 at 10:22 a.m. with the facility Administrator (ADM), the ADM stated that he did not think that the application to the Centralized Applications Branch (CAB-part of the SA that reviews, analyzes, and evaluates requests for facility licensure and/or certification, as well as processes other license-associated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-04-29 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interviews and record reviews, the facility failed to ensure an environment free of accidents or hazards for one out of three sampled residents (Resident 3) when Resident 3 eloped (when a resident leaves a healthcare facility without notice/authorization) from the facility in a wheelchair and was found at a gas station one quarter mile away from the facility.This failure had the potential to result in injury to Resident 3 during an elopement on 2/18/26.Findings:A review of Resident 3's admission Record, indicated that Resident 3 was admitted to the facility in 2026 with diagnoses which included Closed Fracture Left Radius (broken bone in the forearm near the wrist with no bones poking out of the skin), Closed Fracture Shaft of Left Tibia (a broken bone between the knee and the ankle with no bones poking out of the skin), Basilar Skull Fracture (broken bones around either ear, the eyes, near the spine, and the nasal cavity), and Suicide Attempt (an act in which an individual tries to end their own life but survives).A review of Resident 3's Physician Order Summary, indicated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-04-23 · tag F0561 — failed to honor residents' choices — isolatedHonor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to implement a known resident staffing preference for one of four sampled residents, when Resident 1 was assigned to Certified Nursing Assistant (CNA) 1, despite the family's prior request to not have CNA 1 provide care to Resident 1 due to concerns related to a prior care encounter involving a skin issue.This failure had the potential to affect Resident 1's dignity, psychosocial well-being, and right to receive care per preferences.FINDINGS:Review of Resident 1's admission RECORD indicated Resident 1 was admitted to the facility with multiple diagnoses, including dementia (a decline in brain function that severely affects memory, thinking, and daily activities), anxiety (a feeling of fear, dread, unease, or worry), and depression (a serious mental health condition characterized by persistent, deep sadness, or a loss of interest).During a concurrent interview and record review on 04/22/2026 at 3:46 p.m. with the Licensed Nurse (LN 1), LN 1 stated CNA 1…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-04-07 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to practice appropriate infection prevention and control measures (evidence-based practices designed to prevent the spread of infections) for 1 of 3 sampled residents (Resident 1), when Certified Nursing Assistant (CNA) 2 did not properly wear the required personal protective equipment (PPE, equipment such as protective clothing, gloves, masks or other garments used to prevent or minimize exposure to hazards) while providing high-contact care to Resident 1 who was on Enhanced Barrier Precautions (EBP, infection control steps used in a healthcare setting to prevent the transmission of multidrug-resistant organisms (MDRO, are bacteria often called superbugs, that are resistant to germs that are difficult to treat and spread rapidly in healthcare settings) that are passed by direct contact with a patient or their environment). This failure had the potential to increase the risk of cross-contamination and spread infection to staff and other residents in the facility.Findings:Review of Resident 1's admission RECORD,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-03-10 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to report an allegation of potential sexual abuse to the state survey agency within two hours as required by law for one 1 of two 2 sampled residents (Resident 1) when Housekeeper (HK) 1 observed Resident 1 being touched inappropriately by Resident 2 on 2/20/26 in the facility's dining room but did not report the incident to the administration staff until 2/27/26. This failure resulted in a delay of the state survey agency and facility administrative staff from investigating an allegation of potential sexual abuse which had the potential to put Resident 1 and other residents within the facility at risk for ongoing abuse.Findings:Review of Resident 1's admission RECORD, indicated Resident 1 was admitted to the facility in late 2024 with admitting diagnoses including but not limited to Sequelae of Cerebral Infarction (the lasting, long-term physical, cognitive, and psychological impairments occurring after blood to the brain is blocked) and dementia (a progressive, umbrella term for cognitive decline-including memory loss,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-02-27 · tag F0558 — failed to accommodate residents' needs and preferences — isolatedReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure one of four sampled residents (Resident 1) was provided with reasonable accommodation of needs when Resident 1's call light (system/device used by residents to call staff for assistance) was not answered in a timely manner. This failure resulted in Resident 1's needs not being met and had the potential to affect Resident 1's psychosocial well-being. Findings: A review of Resident 1's admission RECORD, indicated Resident 1 was admitted to the facility with diagnoses including spinal stenosis (narrowing of the open spaces within the spine resulting in pain, numbness, or weakness in the back, neck, arms, or legs), difficulty walking, and generalized muscle weakness.During an observation on 2/27/26, at 11:37 AM, the call light was noted to be already on for Resident 1 and Resident 2's room.During a subsequent observation on 2/27/26, at 11:40 AM, the call light was not answered. Staff were noted at the nurses' station including licensed nurse (LN) 1 who did not respond to the call light for Resident 1 and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-02-11 · tag F0558 — failed to accommodate residents' needs and preferences — isolatedReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review the facility failed to ensure reasonable accommodation of needs were met for one of three sampled residents (Resident 2) when Resident 2's call light (device used to communicate a need for assistance) was tampered with making in nonfunctional. This failure had the potential risk for Resident 2 to have unmet needs and to suffer physical and psychosocial harm due to the inability to call for assistance.Findings: A review of Resident 2's admission RECORD, indicated she was admitted to the facility with diagnoses which included dementia (condition that causes a decline in cognitive abilities such as memory, thinking, reasoning, and problem solving) and blindness (inability to see). During an interview on 2/11/26 at 1:00 PM with Certified Nurse Assistant (CNA) 4, CNA 4 stated when she delivered snacks to Resident 2, during the middle of the PM shift (3:00 PM through 11:00 PM) on 2/4/26, she noticed there was a plastic item between the call light plug and the outlet. CNA 4 stated she notified the licensed nurse (LN) right away. During an interview on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
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- Potential for harm · D2026-02-11 · tag F0602 — failed to protect residents from theft of their belongings — isolatedProtect each resident from the wrongful use of the resident's belongings or money.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure they had an effective system in place to investigate and compensate residents for missing items when one of three sampled residents (Resident 1) reported missing items on 12/19/25 and the allegation was not investigated until 2/11/26. This failure caused Resident 1's missing items to not be returned or replaced and had the potential to negatively affect her psychosocial wellbeing.Findings: A review of Resident 1's admission RECORD, indicated she was admitted to the facility with diagnoses which included adjustment disorder with anxiety (a condition that causes a person to feel worried, anxious, and overwhelmed). During a review of Resident 1's clinical progress note titled, Social Service Progress Note, dated 12/19/25 at 10:48 AM, the progress note indicated, .spoke with [Resident 1's] son.who called about missing clothes 5 pairs of sweat [sic] some shirts and blue [NAME] jacket.SSD [social services director] will follow up with Resident 1.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-02-11 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure professional standards of quality care were met for one of three sampled residents (Resident 2) when Resident 2's blood sugar was not monitored before meals and Resident 2's scheduled medications to control blood sugar were not administered in a timely manner. These failures had the potential to negatively affect the therapeutic benefits of the medications prescribed to Resident 2 and had the potential for Resident 2 to receive unnecessary doses of insulin (injectable medication used to manage blood sugar levels).Findings: A review of Resident 2's admission RECORD, indicated she was admitted to the facility with diagnoses which included type 2 diabetes mellitus (a chronic condition in which the body has trouble controlling blood sugar levels). During an interview on 2/11/26 at 11:34 AM with Resident 2, Resident 2 stated she had to wait a long time to receive her medications. Resident 2 further stated sometimes when she requested a medication the staff and said OKAY and then Resident 2 stated, the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-02-03 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure care plans (a written, personalized document that outlines a resident's health needs, goals, and the specific services or actions required to address them) were developed and implemented when three of four sampled residents (Resident 1, Resident 2, and Resident 3), with diagnosed substance abuse disorder (SUD, a chronic disease characterized by the continued, compulsive use of alcohol or drugs despite experiencing severe, harmful, and negative consequences), did not have care plans in place for SUD.These failures placed Resident 1, Resident 2, and Resident 3 at risk for exit seeking behavior (the purposeful, often repeated, and urgent attempt by a resident to leave the facility) related to the urge to get drugs or alcohol, lack of interventions in place to support the possible withdrawal symptoms, (vomiting, diarrhea, nausea, paranoia) and potentially could have resulted in injury and/or psychosocial harm. a. A review of Resident 1's clinical document titled, admission RECORD, dated 1/15/26, indicated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-01-09 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to develop a comprehensive care plan for two of four sampled residents (Resident 1 and Resident 2) following a change of condition when: 1. Mucus was found in the stool of Resident 1 on 12/20/25; and, 2. Blood was found in Resident 2's urine (hematuria) on 1/2/26. These failures placed Resident 1 and Resident 2 at risk of not receiving appropriate and individualized care to meet their needs. 1. Review of Resident 1's medical record titled admission RECORD, indicated Resident 1 was admitted to the facility in late 2024 with diagnoses that included mild chronic kidney disease (long term condition when the kidneys are damaged and cannot filter waste and extra fluid from the blood), Parkinson's disease (a movement disorder of the nervous system) and dementia (a progressive state of decline in mental abilities). Review of Resident 1's medical record titled eINTERACT Change in Condition Evaluation - V 5.1, dated 12/20/25, indicated .Resident noted with loose mucus like stool. During a concurrent interview and record review on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-01-09 · tag F0770 — failed to provide lab services — isolatedProvide timely, quality laboratory services/tests to meet the needs of residents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure the timeliness of laboratory services ordered by the physician for four of four sampled residents (Resident 1, Resident 2, Resident 3 and Resident 4) when:1. Resident 1's stool sample testing result was delayed following a change of condition on 12/20/25; and, 2. Resident 2's STAT order (a physician's order that needs to be done immediately) results for a CBC (Complete Blood Count - a common blood test to check for an infection), BMP (Basic Metabolic Panel - a common blood test to measure fluid balance, blood sugar and certain electrolytes in the blood), and urinalysis with C&S (Culture and Sensitivity - urine testing to check for urinary tract infection and which germs are causing the infection) were delayed following a change of condition on 1/2/26; and,3. Resident 3's PT/INR (Prothrombin Time/International Normalized Ratio - a blood test to determine if the blood is clotting normally) ordered blood draws for December 2025 had delays in draw…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-01-09 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure two of four sampled residents (Resident 1 and Resident 2) medical record's contained an accurate representation of their progress and/or their decline in health status after a change in condition when:1. Mucus was found in the stool of Resident 1 on 12/20/25 and nursing staff did not assess and document on the progress and/or decline in Resident 1's condition every shift; and, 2. Blood was found in Resident 2's urine (hematuria) on 1/2/26 and nursing staff did not assess and document on the progress and/or decline in Resident 2's condition every shift. These failures risked missing any changes or deterioration in the physical, mental, or psychosocial conditions of Resident 1 and Resident 2 after their change of condition. Findings:1. Review of Resident 1's medical record titled admission RECORD, indicated Resident 1 was admitted to the facility in late 2024 with diagnoses that included mild chronic kidney disease (long term condition when the kidneys are damaged and cannot filter waste and extra fluid from the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-11-20 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to provide adequate care and services to promote healing and prevent pressure ulcers (a localized injury to the skin and/or underlying tissue because of prolonged pressure) for two of three sampled residents (Resident 1 and Resident 2), when both residents were observed lying on low-air loss mattresses (LAL mattress, a mattress designed to prevent and treat pressure wounds that uses a continuous, gentle flow of air through a surface of tiny holes to reduce pressure helping to prevent and treat skin breakdown and pressure wounds) that were not correctly calibrated according to their individual weights.This deficient practice had the potential to delay wound healing and place Resident 1 and Resident 2 at increased risk for developing pressure ulcers and/or skin breakdown.Findings:a. Review of an admission Record indicated Resident 1 was admitted to the facility with multiple diagnoses including traumatic subdural hemorrhage (a collection of blood between the brain's surface and its outer covering), Alzheimer's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2025-07-24 · tag F0801 — widespreadEmploy sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure the Dietary Manager met Federal, California, and facility standards for food service manager. This failure had the potential of leading to food borne illness and malnutrition for the 112 residents eating facility prepared meals.During an interview with the Dietary Manager (DM), on 7/21/25, at 7:54 AM, the DM stated she had not completed the Certified Dietary Manager (CDM) program which had been purchased in January 2025, after starting work as the DM for the facility in December 2024. The DM also stated she was currently working 40 hours a week as the DM. A review of the facility provided job description titled, Certified Dietary Manager, dated October 2020, indicated the following: Education -Must possess, as a minimum, a bachelor's degree in nutrition, dietary management field from an accredited college or university.Specific Requirements-Must be a Certified Dietary Manager (or comparable certification) in the state. During an interview with Registered Dietitian 2 (RD 2) on 7/23/25, at 1:01 pm, RD 2…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2025-07-24 · tag F0804 — failed to serve food at safe, palatable temperature — widespreadEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to ensure the nutritive value of food was maintained when:1. The menu recipe was not followed for the baked ziti with meat sauce and when:2. Resident 30 and Resident 98 did not receive all food ordered on their lunch tray.These failures had the potential of leading to nutrient deficiency for the 112 residents receiving facility prepared meals. 1.During a concurrent observation and interview on 7/22/25, at 9:24 a.m., with Dietary [NAME] (DC) 1 in the food preparation area of the kitchen, DC1 prepared the baked ziti for the lunch meal. After straining the pasta, he split it between two large pans and a quarter size pan and proceed to add meat sauce to the pasta. He added 5 containers to one large steam table pan, 4 containers to a second large steam table pan, and 2 containers to the quarter pan. When asked how many cups were in the container, he stated he was unsure. No markings were listed on the container.During this same observation and interview on 7/22/25, at 9:43 a.m., DC 1 was asked how the sauce was made…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2025-07-24 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to provide food storage and preparation, as well as maintain kitchen equipment and food contact surfaces in accordance with professional standards for food safety for the 112 residents who ate facility prepared meals when:1. Food items were not labeled properly in the food preparation area and reach-in refrigerator;2. Reach-in refrigerator temperature log was found with missing data for July 2025;3. Three out of four kitchen fans were found with dust buildup;4. Food preparation area had chipped paint;5. Soft and moldy zucchinis and potatoes were found in the walk-in refrigerator, and spices were found beyond the use by date;6. Food products were not fully covered in two out of three reach-in freezers; and,7. The resident's refrigerator had the following:a. Temperature log had an out-of-range temperature reading that was not addressed;b. Stored foods that were improperly labeled; and,c. Stored food were not in compliance with the facility's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2025-07-24 · tag F0865 — failed to run a quality-improvement (QAPI) program — widespreadHave a plan that describes the process for conducting QAPI and QAA activities.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to implement and maintain a comprehensive QAPI (QAPI- a data driven and proactive approach to improvement used to ensure services are meeting quality standards) program and plan when the facility did not implement and maintain a comprehensive QAPI program, and did not provide documentation or evidence of ongoing QAPI activities.These failures had the potential to result in the facility's inability to identify and correct deficiencies which could negatively impact the residents' physical and psychosocial health and well-being. Findings: During a concurrent interview and record review on 7/24/25 at 4:05 PM, the Administrator (ADM) reviewed the QAPI program and confirmed that they did not have appropriate monitoring and documentation portion of the QAPI program. The QAPI program binder was reviewed with the ADM, and the ADM confirmed they should have focused more on documenting the QAPI program. The ADM further stated that the QAPI program was lacking in detail, follow-up and documentation. The ADM explained that the QAPI team…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2025-07-24 · tag F0867 — failed to act on quality-improvement findings — widespreadSet up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to use its Quality Assurance Performance Improvement (QAPI- a data driven and proactive approach to improvement used to ensure services are meeting quality standards) program to develop and implement P&Ps for data collection systems, feedback, monitoring, analysis, and action, including adverse event monitoring when the facility did not collect data (information) or identify corrective measures for any issues affecting the facility.These failures had the potential for goals to go unreviewed, issues to go unidentified, and quality care improvement activities not to be evaluated and revised as needed, which could lead to declines in residents' overall quality of care.During a concurrent interview and record review on 7/24/25 at 4:05 PM, the Administrator (ADM) reviewed the QAPI policy and confirmed that data collection, monitoring, analysis and action including adverse event monitoring measures were not added to the QAPI program and were never addressed. The ADM stated that We don't have monitoring and documentation portion of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2025-07-24 · tag F0868 — widespreadHave the Quality Assessment and Assurance group have the required members and meet at least quarterly
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility's Quality Assessment and Assurance (QAA: a proactive process that aims to prevent errors, identify standards of practice that are not being met, and ensure health care services consistently meet or exceed predetermined standards) committee failed to meet quarterly with all required members for a census of 118, when:1. The required quarterly Quality Assurance Performance Improvement (QAPI: a data driven and proactive approach to improve the quality of life, quality of care and services delivered in nursing facilities) meeting was not held in April 2025, and,2. The Director of Nurses (DON) did not attend the January 6, 2025, quarterly meeting and the Administrator did not attend the QAPI meeting held on June 26, 2025.These failures had the potential for goals to go unreviewed, issues to go unidentified, and quality care improvement activities not to be evaluated and revised as needed, which could lead to declines in residents' overall quality of care.Findings:1. During a concurrent interview and record review on 7/24/2025 at 4:05 PM,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-07-24 · tag F0692 — failed to prevent malnutrition and dehydration — patternProvide enough food/fluids to maintain a resident's health.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure proper hydration (process of providing fluid to the body) for three of 38 sampled residents (Resident 32, Resident 45, and Resident 112), per facility policy and each resident's comprehensive plan of care, and failed to maintain the usual body weight of 1 of 3 sampled residents (Resident 73) with weight loss when: 1. Resident 32 did not have available fluids to drink at bedside; and,2. Resident 45 did not have available fluids to drink at bedside; and,3. Resident 112 did not have available fluids to drink at bedside; and,4. Resident 73 had a weight loss of 11.1% over a 6-month period. These failures had the potential to result in altered hydration status, and complications associated with fluid imbalance (when the body loses or gains too much water/fluids) for Resident 32, Resident 45, and Resident 112; in addition, Resident 73's weight loss could lead to malnutrition (not consuming enough calories) and potentially decrease his functional status, immune function, and muscle mass. Findings: 1. During a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-07-24 · tag F0755 — failed to provide safe pharmacy services — patternProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure safe disposal of medications and reduce the risk of drug diversion (unauthorized drug loss/use) when:1. Medication disposals in pill form and in liquid form were identifiable and retrievable by hand when discarded into pharmaceutical waste containers in both medication rooms; and,2. Staff's personal backpack was stored in the medication room where controlled and prescription medications were stored.These failures had the potential to result in unauthorized use of medication and increased the risk of drug diversion.Findings:1. During a concurrent observation and interview on 7/24/25, at 9:14 a.m. in the East Nurses' Station medication room with Licensed Nurse (LN) 5, a pharmaceutical waste container was noted with medications in pill form and liquid form discarded into the waste container that were identifiable and retrievable by hand. LN 5 confirmed there were pills still in their original packaging and a liquid medication still in the bottle.During a concurrent observation and interview on 7/24/25, at…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-07-24 · tag F0761 — failed to label and store drugs safely — patternEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure safe medication storage and labeling practices in one out of two medication rooms and three out of three medication carts when:1. Prescription Patches of medication were available to use in a medication cart and medication storage room without a prescription,2. Three bottles of Drug Buster (an eco-friendly, liquid solution designed for safe and effective disposal of unwanted or expired medications. It dissolves pills, tablets, capsules, and other forms of medication on contact, rendering them non-toxic and safe for disposal in regular trash) were found soiled and in active use in three different medication carts, and 3. An unknown medication was found in a medication cart compartment without packaging. These failed practices could contribute to unsafe medication use, medication errors, and the risk of contaminated products or supplies.Findings:1a. During a concurrent interview and inspection of the facility's medication storage room at East Station, on 7/22/25 at 9:10 AM, accompanied by Licensed Nurse…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-07-24 · tag F0919 — failed to provide a working call system — patternMake sure that a working call system is available in each resident's bathroom and bathing area.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure their call light system (system/device used by residents to call staff for assistance) was functioning for 5 out of 38 sampled residents (Resident 3, Resident 13, Resident 34, Resident 71, Resident 112) and 1 unsampled resident (Resident 92), per facility policy when:1. Resident 3, Resident 13, Resident 34, and Resident 71 did not have a functioning call light and an alternative means to call for assistance was not provided; and, 2. Resident 112 and unsampled Resident 92 did not have a functioning call light in their room and an alternative means to call for assistance was not provided.These failures resulted in Residents 3, 13, 34, 71, 92, and 112 being unable to call staff for assistance when needed, their physical and emotional needs were not met; and Resident 112 felt frustrated and that his needs were not important. Findings:1. During an observation in the [NAME] side nursing station on 7/21/25 at 9:10 a.m., Resident 34's call light was alarming but there was no visible light outside the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-07-24 · tag F0558 — failed to accommodate residents' needs and preferences — isolatedReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to accommodate the needs of 2 out of 38 sampled residents (Resident 45 and Resident 56) when:1. Resident 45's call light (a device used in healthcare settings to allow patients to remotely request assistance from nurses or staff) was not working and was not within reach; and,2. Resident 56's call light was hanging on the wall behind the bed and was not within reach.These failures had the potential to increase the risk of falls and unmet needs for Resident 45 and Resident 56 due to their inability to request assistance from staff.Findings:1. During a concurrent observation and interview on 7/21/25 at 3:23 PM, Certified Nursing Assistant (CNA) 4 confirmed that Resident 45's call light was on the floor and not within reach. CNA 4 stated it was important for Resident 45 to have the call light within reach in case he needed anything.During a concurrent observation and interview on 7/21/25 at 3:23 PM in Resident 45's room, Licensed Nurse (LN) 6 also confirmed Resident 45's call light was on the floor and not within…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-07-24 · tag F0582 — isolatedGive residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to provide required notices to one of three residents (Resident 4) reviewed for the beneficiary protection notification (residents who received Medicare Part A Services have specific rights and protections related to financial liability and appeal rights which are communicated to beneficiaries through notices given by providers), when Resident 4 was not issued a Skilled Nursing Facility Advanced Beneficiary Notice (SNF ABN: CMS 10055 a form which gives the choice to continue services under private pay if Medicare does not provide payment) and Notice of Medicare Non Coverage (NOMNC: CMS 10123 a form that Medicare providers must give to beneficiaries when their Medicare-covered services are ending) notices upon changes in his Medicare Part A service coverage.This failure had the potential for Resident 4 and his representatives not being informed of their specific rights and protections related to financial liability for medical expenses incurred as well as the right to appeal.Findings:Review of an undated form filled out by the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-07-24 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure activities of daily living (ADLs) were provided to maintain good hygiene for 1 of 38 sampled residents (Resident 45) when:1. Resident 45's fingernails were long and sharp with a brown substance caked underneath them; and,2. Resident 45 had no documented bathing for the month of 7/2025.These failures resulted in Resident 45 not having had a documented bath or shower in 7/2025, with Resident 45's nails being long, sharp, and dirty with a brown substance underneath, hands and nails not being cleansed prior to eating meals, the potential for injury due to long sharp nails, and infection from the nails harboring microorganisms (bacteria, virus, or fungus).Findings:During a concurrent observation and interview on 7/23/25 at 9:43 AM, in Resident 45's room, Resident 45 was observed sitting up in bed wearing a yellow hospital gown. When asked, Resident 45 stated yes, he wanted to be cleaned and have his nails cut.During a concurrent observation, interview, and record review, on 7/23/25 at 9:46 AM, in Resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-07-24 · tag F0694 — isolatedProvide for the safe, appropriate administration of IV fluids for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure professional standards of practice were followed in accordance with physician orders for 1 out of 38 sampled residents when nursing staff inserted intravenous lines (IV - a thin tube inserted into a vein for administration of medications, fluids and/or blood products usually in the lower arm or hand for short term use) into Resident 33's arm and then removed the IV's without a physician's order on two occasions.These failures had the potential to expose Resident 33 to unnecessary risks related to IV insertion including developing an infection or other health complications and resulted in Resident 33 receiving services without a physicians order.Findings:During an observation on 7/21/2025 at 9:00 AM, Resident 33 was noted with an IV line on the right upper arm (Peripherally inserted central catheter-PICC- an IV that can be used for a prolonged period inserted into a large vein near the heart) and an IV in the left lower arm.A review of Resident 33's medical record titled, admission RECORD dated 6/23/25,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-07-24 · tag F0759 — failed to keep medication error rate low — isolatedEnsure medication error rates are not 5 percent or greater.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review the facility failed to ensure safe medication administration practices when the medication error rate was more than 5% (% or percentage- number or ratio expressed as a fraction of 100) for a census of 118 residents. Medication administration observations were conducted over multiple days, at varied times, in random locations throughout the facility. The facility had a total of two errors out of 26 opportunities which resulted in a facility wide medication error rate of 7.69 % for two out of seven sampled residents (Resident 24 and Resident 119) observed for medication administration observations as follows: 1. Resident 119 was given a medication (sucralfate - a medication often prescribed to treat ulcers and other stomach conditions) prescribed for Resident 20; and, 2. Resident 24 was given the wrong dose of duloxetine (a prescribed medication used to treat depression and anxiety disorders). These failures resulted in unsafe medication use, medication errors, and not following doctor's orders for Resident 119 and Resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-07-24 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to maintain a complete and accurate clinical record for one of 38 sampled residents (Resident 56) when the resident's Physician Orders for Life-Sustaining Treatment (POLST -outlines a patients end-of-life care and wishes) was not readily accessible in Resident 38's electronic health record (EHR -a digital collection of a patient's medical information that is stored and accessed quickly).This deficient practice had the potential to go against Resident 56's wishes to not be resuscitated (revived from unconsciousness or apparent death) if Resident 56 became unresponsive, which could result in serious physical harm to Resident 56.Findings:During an interview on [DATE] at 8:48 AM in Resident 56's room, Resident 56 stated he had signed a POLST indicating he wanted to be a Do-Not-Resuscitate (DNR -a medical order instructing healthcare professionals not to perform cardiopulmonary resuscitation [CPR] if a person's heart stops or they stop breathing) around the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-07-16 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — patternProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure three of three sampled residents (Resident 1, Resident 2, and Resident 3) received care consistent with professional standards of practice to prevent pressure injury (localized damage to the skin and/or underlying tissue caused by staying in one position for too long) when staff failed to document that the functioning of the residents' low air loss alternating pressure mattresses (medical air mattresses designed to reduce pressure on the skin) were checked each shift daily per the physician's orders.These failures had the potential for the residents to sustain pressure injuries and decreased well-being.Findings:a. A review of Resident 1's admission RECORD, indicated that Resident 1 was admitted to the facility with diagnoses which included Alzheimer's disease (a gradual decline in memory, thinking, behavior and social skills which causes the brain to shrink and brain cells to eventually die. These changes affect a person's ability to function). A review of Resident 1's Braden Scale for Predicting Pressure Sore Risk…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-07-16 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure resident Interdisciplinary Team Care Conferences (IDT, a care plan meeting with the resident and/or family members where interdisciplinary team members from different healthcare disciplines discuss, identify, address, implement and review plans to meet needs regarding the resident's care) were conducted quarterly to review and/or revise care plans for one of three sampled residents (Resident 3), when no IDT Care Conferences were held after quarterly assessments were completed in 2025 for Resident 3.This failure had the potential for unmet care needs for Resident 3.Findings:A review of Resident 3's admission RECORD, indicated that Resident 3 was admitted to the facility in 2024 with diagnoses which included cerebral infarction (a result of disrupted blood flow of the brain due to problems with blood vessels that supply it, also known as a stroke), and quadriplegia (the condition in which both the arms and legs are paralyzed and lose normal motor function).A review of Resident 3's Minimum Data Set (MDS, a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-07-15 · tag F0687 — failed to care for feet properly — isolatedProvide appropriate foot care.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure one of three sampled residents (Resident 2) received proper foot treatment and care to maintain good foot health when podiatry services (medical care and treatment of the foot) were not provided to Resident 2. This failure resulted in Resident 2's family member administering her foot care and had the potential to result in injury, pain, and infection.A review of Resident 2's admission RECORD, indicated she was readmitted to the facility in late 2024 with diagnoses which included type 2 diabetes mellitus (DM 2, a chronic condition in which the body has trouble controlling blood sugar levels which can lead to slow healing of wounds and infections).A review of Resident 2's Brief Interview for Mental Status (BIMS) (a tool used to screen for cognitive impairment), dated 5/17/25, indicated a score of 14 which suggested an intact cognition.During a concurrent observation and interview on 7/15/25, at 9:43 AM, with Resident 2, Resident 2 was observed lying in bed with her feet uncovered. Resident 2's toenails…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-07-11 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview, and record review, the facility failed to provide adequate monitoring and supervision in accordance with accepted professional standards for one of three sampled residents (Resident 1) when: Resident 1 had an instance of elopement (a patient who is incapable of adequately protecting himself, and who departs the health care facility unsupervised and undetected) from the facility on 6/23/25 and staff did not redirect him back in a timely manner; and, 2. Three of six fire alarms were found to be set on a timer as opposed to being in continuous mode.These failures had the potential to cause injury to Resident 1 and other at-risk residents residing within the facility. Findings:1. A review of Resident 1's admission RECORD indicated Resident 1 was admitted to the facility in 2024, with a diagnosis of, but not limited to, unspecified dementia, moderate, with other Behavioral Disturbance (an umbrella term for a decline in mental abilities severe enough to interfere with daily life. It affects memory, thinking, and behavior, and is not a normal part of aging).During a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-07-11 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview, and record review, the facility staff failed to maintain complete and accurate medical records in accordance with accepted professional standards for one of three sampled residents (Resident 1) when:1. The Elopement Assessment (a process to identify individuals at risk of leaving a supervised environment [like a care facility or school] without permission or supervision, potentially putting themselves in danger) was not completed after Resident 1 had eloped from the building; and,2. The Treatment Administration Record ([TAR] a document used in healthcare settings to keep track of the medications and treatments administered to patients) was not accurately completed for the months of June and July.These deficient practices had the potential to result in confusion in the care and services for Resident 1 and placed the resident at risk of not receiving appropriate care due to inaccurate and incomplete documentation.Findings:1. A review of Resident 1's admission RECORD indicated Resident 1 was admitted to the facility in 2024, with a diagnosis of, but not limited to,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-06-24 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to protect the residents' right to be free from verbal and physical abuse by another resident for two of three sampled residents (Resident 9 and Resident 13) when:1 Resident 12 yelled and hit Resident 13 on the back of his head on 1/29/2025; and,2 Resident 12 and Resident 9 yelled and swung at each other on 5/9/25.These failures had the potential to cause physical and psychosocial harm to Resident 9 and Resident 13. Findings:1.A review of Resident 12's clinical record titled, admission RECORD, indicated that Resident 12 was admitted to the facility with diagnoses that included stimulant abuse (consumption of a drug that caused a state of alertness, attention, and energy) and unspecified dementia (a group of symptoms that negatively affected memory, thinking, and social abilities). A review of Resident 13's clinical record titled, admission RECORD, indicated that Resident 13's diagnoses included mild cognitive disorder with behavioral disturbance (a condition characterized by a slight decline in cognitive…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-06-24 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to submit their investigation results of a resident-to-resident altercation that occurred on 5/9/25 involving two residents (Resident 9 and Resident 12) to the State Survey Agency within 5 working days .This failure had the potential to affect the staff and the residents' safety and had the potential to continue to endanger the wellbeing of the residents.Findings:During a concurrent interview and record review on 6/24/25 at 11:30am a facility provided undated document was reviewed with the Director of Nurses (DON). The document indicated that it was the 5 day follow up investigation regarding the altercation between Resident 9 and Resident 12. The DON confirmed the report indicated the incident had occurred on 5/8/25 and that there was no physical contact between the two men. The DON stated that the altercation actually happened on 5/9/25 and that Resident 9 and Resident 12 swung at each other. The DON was unable to confirm if the 5-day follow-up investigation had been sent to the State Survey Agency within the 5 working…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-06-24 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to develop and implement person-centered comprehensive care plans (a detailed document outlining a person's healthcare needs, goals, and the specific care and support they will receive) for two of three sampled residents (Resident 12 and Resident 13) when, 1. Resident 12's comprehensive care plan did not include the verbal and physically aggressive behaviors that Resident 12 displayed towards other residents and staff or personalized interventions to prevent or mitigate those behaviors from escalating including when Resident 12 yelled and hit Resident 13 on the back of his head on 1/29/2025, and when Resident 12 and Resident 9 yelled and swung at each other on 5/9/25; and, 2. Resident 13's comprehensive care plan did not reflect the risk of psychosocial harm Resident 13 may have experienced after a verbal and physical altercation with Resident 12 on 1/29/25; and, 3. Resident 12 was not referred to psychiatric services (a broad range of medical and therapeutic interventions designed to diagnose, treat, and prevent mental,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-06-24 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to provide care in accordance with professional standards of practice for one of 14 sampled residents (Resident 7), when required neurological checks (neurochecks - vital signs [heart and respiratory rate per minute, blood pressure, and temperature] and assessments done following a head injury) were not completed per policy. This failure resulted in Resident 7 not receiving the required neurochecks and had the potential to result in neurological issues going unrecognized, which could have negatively impacting Resident 7's health and well-being.Findings:A review of Resident 7's clinical record titled, admission RECORD, (contains clinical and demographic data) indicated Resident 7 was admitted to the facility with a diagnosis which included aphasia (a language disorder that affects a person's ability to communicate).A review of Resident 7's clinical record titled, Change in Condition Evaluation, dated 5/5/25, indicated, .Signs & Symptoms Identified . Other change in condition . Resident to resident altercation .…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-06-24 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to provide adequate supervision and implement preventative measures to reduce the risk of elopement (when a resident leaves the facility without supervision) for one of the three sampled residents who were at risk for elopement (Resident 1), when Resident 1 left the facility unsupervised on 1/1/25 and on 1/4/25. These failures had the potential for Resident 1 to experience serious harm or injury during an elopement.Findings:A review of Resident 1's clinical record titled, admission RECORD, indicated, she was admitted to the facility in late 2024, with diagnoses which included dementia (condition characterized by memory disorders, personality changes and impaired reasoning) and falls. A review of Resident 1's clinical record titled, Progress Notes, dated 12/31/24, at 3:14 PM, indicated .Social Services Progress Note .Met with resident in the front lobby, who was attempting to leave and return home. Resident insisted on leaving .Explained that it would not…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-06-13 · tag F0805 — failed to prepare food in a form residents can eat — isolatedEnsure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interviews and record reviews the facility failed to ensure that the nutritional needs were met for one out of nine sampled residents (Resident 4) on a pureed diet (food that is ground, pressed and/or strained to a soft, smooth consistency like a pudding) when Resident 4 was served potato chunks mixed in with mashed potatoes during the dinner meal service on 4/30/25. This failure had the potential for Resident 4 to aspirate (to have trouble swallowing normally when food enters the resident's airways or lungs causing coughing, difficulty breathing, discomfort, and sometimes choking) and could have also resulted in decreased meal intake. Findings: A review of Resident 4's admission Record indicated that Resident 4 was admitted to the facility in 2020 with diagnoses which included Alzheimer's Disease (the most common cause of dementia - a gradual decline in memory, thinking, behavior and social skills which causes the brain to shrink and brain cells to eventually die. These changes affect a person's ability to function), and Traumatic Subdural Hemorrhage (bleeding between the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-06-06 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure that 1 of 6 sampled residents (Resident 1) was treated with dignity in an environment that promoted and enhanced the quality of life when staff did not answer Resident 1's call light (system/device used by residents to call staff for assistance) in a timely manner. This deficient practice had the potential to affect Resident 1's sense of self-worth and self-esteem. Findings: During a review of Resident 1's clinical record titled, admission RECORD, the record indicated Resident 1 was admitted to the facility with diagnosis of hemiplegia and hemiparesis following cerebral infarction affecting left non-dominant side (a stroke [a sudden disruption of blood flow to the brain] which indicated damage to the right side of the brain, which controlled the left side of the body). During a review of Resident 1's clinical record titled, MDS 3.0 Section H - Bladder and Bowel, dated 4/21/2025, indicated, .Urinary continence [ability to hold urine] and Bowel continence [ability to hold stool] .Frequently Incontinent…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-05-30 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide adequate assistance with activities of daily living (ADLs- activities such as bathing, dressing and toileting a person performs daily) for one of four sampled residents (Resident 1), when Resident 1's showers were not provided as scheduled. This failure had the potential to negatively impact Resident 1's personal hygiene and psychosocial well-being. Findings: A review of Resident 1's medical record titled admission RECORD, indicated Resident 1 was admitted to the facility in 2025 with diagnoses including chronic obstructive pulmonary disease (COPD-a chronic lung disease causing difficulty in breathing), convulsions (a type of seizure characterized by involuntary and rhythmic muscle contractions and relaxations) and generalized muscle weakness. A review of Resident 1's Minimum Data Set (MDS- an assessment tool), dated 4/20/25, under Section C, indicated Resident 1 had a BIMS (Brief Interview for Mental Status-an assessment tool used by…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-05-14 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to follow its infection control policy and procedures when there was no sign for Enhanced Barrier Precautions (EBP - infection control intervention to reduce transmission of resistant microorganisms through gown and glove use during high-contact resident care activities) nor a cart with the required personal protective equipment (PPE - gowns, gloves, eye protection, facemasks or respirators used to prevent the spread of germs) outside of Resident 2's room. This failure could have resulted in the spread of a multidrug resistant organism (MDROs, germs that are more difficult to kill with antibiotics) and the need for additional medical interventions (medications and/or treatments) for a census of 115 residents. Findings: A review of Resident 2's admission RECORD, indicated Resident 2 was admitted to the facility in 2023 with diagnoses which included chronic obstructive pulmonary disease (COPD, a group of diseases that cause airflow blockage and breathing related problems, shortness of breath and cough), and heart…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-05-06 · tag F0726 — failed to have competent, trained nursing staff — patternEnsure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review, the facility failed to ensure Certified Nurse Assistant (CNA) 1 was qualified to provide care and treatment to residents in the facility when CNA 1 was allowed to work with an expired CNA certificate from [DATE] to [DATE]. This deficient practice had the potential to put the residents' care and safety at risk. Findings: During an interview on [DATE], at 1:56 p.m., Licensed Nurse (LN) 1 confirmed CNA 1 was working on [DATE] as a CNA and she had been providing direct resident care. During an interview on [DATE], at 2:10 p.m., CNA 1 stated she had been providing direct resident care for the last three years at the facility. CNA 1 further stated that her CNA certificate was currently active, and she had renewed her certificate before it expired. CNA 1 further stated she had never worked as a CNA with an expired certificate. During an interview on [DATE], at 9:19 a.m., the Staffing Coordinator (SC) stated the Director of Staff Development (DSD) would notify her when a staff…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-04-30 · tag F0776 — isolatedProvide timely, approved x-ray services, or have an agreement with an approved provider to obtain them.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review, the facility failed to ensure the contracted (an agency hired by the facility to provide a service) radiological (x-ray) services were available for a census of 116 when an x-ray ordered ASAP (urgent, stat, as soon as possible) was not performed for one resident (Resident 4). This failure resulted in a delay in care and treatment for Resident 4 with a potential risk for unmanaged pain. Findings: A review of Resident 4's admission RECORD, indicated Resident 4 was admitted to the facility in 2023 with diagnoses which included cerebral infarction (a result of disrupted blood flow of the brain due to problems with blood vessels that supply it, also known as a stroke). During an interview on 4/11/25, at 1:10 p.m., with Resident 4 in his room, Resident 4 stated that in June 2024, he had a dream and when he woke up his left thigh was hurting. Resident 4 stated that he reported the pain to one of the nurses, but he did not remember who he reported it to. Resident 4 further stated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-04-23 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review the facility failed to maintain the dignity and privacy of one unsampled resident (Resident 1) when staff transported Resident 1 from his bedroom to the shower room with his penis and scrotum exposed. This failure violated Resident 1's right to privacy and dignity, with the potential to negatively affect Resident 1's psychosocial wellbeing. Findings: During a review of Resident 1's admission RECORD, indicated he was admitted to the facility in late 2024 with diagnoses that included unsteadiness on feet. During a concurrent observation and interview on the west wing hallway on 4/23/25, at 4:01 PM, Certified Nurse Assistant (CNA) 4 was observed transporting Resident 1, in a shower chair with a toilet seat opening, across the hallway from his room to the shower room. Resident 1 was unclothed with a blanket in his lap covering the front of his legs, the sides were uncovered. Resident 1's penis and scrotum were observed from the side of the shower chair, hanging below the shower seat opening. The Infection Preventionist (IP) confirmed…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-04-01 · tag F0585 — failed to handle grievances — isolatedHonor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview, and record review, the facility failed to document and investigate the grievances (complaints) of one of three sampled residents (Resident 3), regarding his care concerns. This failure had the potential for Resident 3's care concerns not being addressed timely. Findings: A review of Resident 3's admission RECORD, indicated Resident 3 was admitted to the facility in 2024 with diagnoses which included cerebral infarction (a result of disrupted blood flow of the brain due to problems with the blood vessels that supply it, also known as a stroke or CVA). A review of Resident 3's Nurses Progress Notes, dated 10/18/24, indicated, .Had a meeting with [Resident 3] today and shared some concerns including previous grievances that he submitted (copies at hand) .Resident shared he requested for another provider .Resident is requesting to see a podiatry [foot doctor] .He is requesting for ophthalmology [eye doctor] for his eyes, he is also requesting for x rays to right shoulder, right foot, right hip, right and left knees . A review of Resident 3's Nurse Progress Notes,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-04-01 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview, and record review, the facility failed to consistently conduct Interdisciplinary Team (IDT, a care team consisting of different disciplines who assess and coordinate care) care plan conferences (a meeting which provides opportunities for the resident and/or his/her representative, and each discipline to revise the resident's care plans) for two of three sampled residents (Resident 1 and Resident 2) when there was no documentation of quarterly IDT care plan conferences held for Resident 1 and Resident 2. These failures had the potential for unmet care needs for Resident 1 and Resident 2. Findings: a. A review of Resident 1's admission RECORD, indicated Resident 1 was admitted to the facility in 2024 with diagnoses which included diabetes mellitus (a chronic condition that affects the way the body processes blood sugar), and hypertension (a condition in which the force of the blood pushing against the blood vessel walls is consistently too high. This causes the heart to work harder to pump blood). During an interview on 3/21/25, at 3:34 p.m., with Resident 1 in his…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-03-27 · tag F0725 — failed to have enough nursing staff — patternProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to consistently have sufficient staffing to provide adequate care and services and to assure the residents received care to maintain their highest practicable physical, mental, and psychosocial well-being for 3 of 4 sampled residents (Resident 2, Resident 3, and Resident 4) when: 1. Resident 2 was unable to get out of out bed at the time of his choosing; 2. Resident 3 felt unable to use the call light to be changed when needed; and, 3. Resident 4 was not being turned every two hours per the plan of care and was sitting in wet urine for long periods of time waiting to be changed. These staffing failures resulted in residents of the facility being at risk of not having their needs met, Resident 2 feeling upset and frustrated, Resident 3 not feeling like he could ask for assistance, and left Resident 4 feeling disrespected and upset and thought staff did not care about her or her needs. Findings: 1. During an interview on 3/27/25 at 5:04 PM, in the [NAME] Hallway, Resident 2 stated the staffing at the facility was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-01-07 · tag F0658 — failed to meet professional standards of care — patternEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview, and record review, the facility failed to ensure professional standards of practice were maintained for a census of 113 residents when: 1. Licensed nurse (LN) 8 refused to take the keys for the medication cart and take report from the previous shift resulting in residents receiving their medications late (refer to F755); and, 2. LN 3 walked out on her assignment at the beginning of her shift because she did not like her assignment and on two other nights neglected to pass scheduled medications resulting in several residents not receiving their medications (refer to F755). These failures placed the safety of residents at risk. Findings: 1. A review of the facility document titled, NURSING STAFFING ASSIGNMENT AND SIGN-IN SHEET, dated 12/13/24, indicated LN 8 was scheduled for the NOC (night 11 PM to 7:30 AM) shift. A handwritten notation on the staffing sheet indicated a different LN was a No call no show, which would require LN 8 to take report from the evening shift and accept the keys to pass medications. During an interview on 1/7/25, at 12:40 PM, with LN 3, LN…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-01-07 · tag F0755 — failed to provide safe pharmacy services — patternProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview, and record review, the facility failed to ensure medications were administered according to physician orders for five of eight sampled residents (Resident 2, Resident 3, Resident 4, Resident 5, and Resident 6) when: 1. Resident 3, and Resident 4 missed medication doses on 12/11/24 and 12/20, and Resident 5 missed a dosage of medication on 12/20/24; and, 2. Resident 2, Resident 3, Resident 4, and Resident 6's medications were administered late. These failures had the potential to negatively affect the health and well-being for Resident 2, Resident 3, Resident 4, Resident 5, and Resident 6, and the efficacy of the medications being administered. Findings: 1a. A review of Resident 3's admission RECORD, indicated Resident 3 was admitted to the facility with diagnoses which included muscle weakness and partial paralysis to the dominant right side following a stroke (lack of blood flow to part of the brain) and aphasia (language disorder that makes it difficult to communicate). A review of Resident 3's physician orders, dated 3/30/23, indicated, .Baclofen [used to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-01-07 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure one of eight sampled residents' (Resident 1) environment was free of potential hazards when Resident 1's footboard was not in place to keep the mattress secure, and Resident 1's mattress was positioned approximately 6 inches (unit of measurement) over the foot of the bed and left a 12-inch gap at the head of the bed. This failure resulted in Resident 1 experiencing anxiety about sliding out of the bed and had the potential to result in injury. Findings: A review of Resident 1's admission RECORD, indicated Resident 1 was admitted to the facility with diagnoses which included chronic obstructive pulmonary disease (COPD a lung disease that makes it difficult to breath) and MORBID (SEVERE) OBESITY WITH ALVEOLAR HYPOVENTILATION [a respiratory condition that occurs when someone who is morbidly obese has difficulty breathing]. During a concurrent observation and interview on 1/7/25, at 8:40 AM, with Resident 1, Resident 1's call light was on when entering the room. Resident 1 was in bed, with her bed in a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-01-07 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to store medication safely when a bubble pack of Hydralazine (a medication used to control high blood pressure), containing 24 tablets, was left unsecured on top of the medication cart, and the cart was unattended. This failure had the potential for other residents to take the medication, causing harm to the person ingesting the medication. Findings: During an observation on 1/7/25, at 4:18 PM, there was a bubble pack of hydralazine 10 milligram (unit of measure) tablets on top of the cart in the west hall. The pack contained 24 tablets. The Licensed Nurse (LN) was not in view of the medication cart. During a concurrent interview and observation on 1/7/25, at 4:28 PM, with LN 1, LN 1 returned to the medication cart. LN 1 stated the medication should not have been left on top of the cart and confirmed she had left it there. LN 1 explained another patient could walk by and grab the medication. LN 1 further explained if the resident ingested the medication their blood pressure could go dangerously low. During an…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-12-10 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to implement infection control measures to prevent the spread of germs for six of eight sampled residents (Resident 4, Resident 6, Resident 7, Resident 8, Resident 9, and Resident 10) when, staff did not provide or offer hand washing (hand hygiene) to Resident 4, Resident 6, Resident 7, Resident 8, Resident 9, and Resident 10 prior to the lunch meal on 12/10/24. This failure had the potential for Resident 4, Resident 6, Resident 7, Resident 8, and Resident 9 to get sick from the germs on their hands that may have contaminated the food they were eating. Findings: During a concurrent observation and interview on 12/10/24, at 12:16 PM, Certified Nursing Assistant (CNA) 2 pushed a large metal cart near the end of the west hallway. CNA 2 stated the cart contained the last of the resident lunch trays to be delivered to the residents. During an observation on 12/10/24, at 12:23 PM, CNA 2, CNA 3, and Licensed Nurse (LN) 1 began delivering the lunch trays to the residents' rooms. During a concurrent observation and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-12-10 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to implement pressure ulcer (injury to skin and underlying tissue resulting from prolonged pressure on the skin) prevention interventions for one of two sampled residents (Resident 1) when, in accordance with Resident 1's care plan interventions, Resident 1's incontinence briefs (the inability to control the flow of urine or bowel movement/disposable absorbent underwear that absorb urine and contain bowel movements) were not checked/changed at least every two hours and Resident 1 was not repositioned at least every two hours. These failures had the potential to result in skin issues (such as skin break down, rash, bacterial or fungal infections) and/or pressure ulcer development for Resident 1. Findings: During an observation on 12/10/24, at 12:02 PM, a staff person pushed Resident 1 in a wheelchair from the dining area to the hallway next to the west side nursing station and parked the wheelchair. During an observation on 12/10/24, at 12:38 PM, Resident 1 remained in the same location in her wheelchair on the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-11-20 · tag F0561 — failed to honor residents' choices — isolatedHonor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review the facility failed to promote and facilitate one of three sampled residents (Resident 1) right to self-determination (To have the right to make decisions about medical care, including whether or not to accept treatment) when on 9/26/24, Resident 1 was not ensured the right to refuse an intravenous (IV-medication given directly into the blood stream) antibiotic (medication used to treat infections) called Ertapenem that ultimately was prescribed to another resident (Resident 3). This failure resulted in Resident 1 feeling off and confused and upset after being given Resident 3 ' s medication. Findings: A review of Resident 1 ' s admission Record, indicated Resident 1 was admitted to the facility with a diagnosis of end stage renal disease (ESRD -irreversible kidney failure) with a dependence on dialysis (a treatment to cleanse the blood of wastes and extra fluids artificially through a machine when the kidney(s) have failed). During an interview on 11/19/24 at 1:35 PM in Resident 1 ' s room, Resident 1 stated she had just returned from the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-11-20 · tag F0760 — failed to prevent significant medication errors — isolatedEnsure that residents are free from significant medication errors.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure one of three sampled residents (Resident 1) was free from a significant medication error when on, 9/26/24, Resident 1 was given an intravenous (IV -medication given directly into the blood stream) antibiotic to treat an infection that was not prescribed to her called Ertapenem. This failure resulted in Resident 1 feeling off and confused after being given the medication and had the potential to result in worsening of her health condition, or an adverse reaction (an undesirable effect of a health product, such as a medication) occurring to the medication. Findings: A review of Resident 1 ' s admission Record, indicated Resident 1 was admitted to the facility with a diagnosis of end stage renal disease (ESRD -irreversible kidney failure) with a dependence on dialysis (a treatment to cleanse the blood of wastes and extra fluids artificially through a machine when the kidney(s) have failed). During an interview on 11/19/24 at 1:35 PM in Resident 1 ' s room, Resident 1 stated she had just returned from the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2024-06-06 · tag F0880 — failed to prevent and control infections — widespreadProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 2. A review of Resident 15's medical record indicated Resident 15 was admitted in early 2023 with diagnoses which included but was not limited to cerebral infarction (a result of disrupted blood flow of the brain due to problems with blood vessels that supply it, also used with the term stroke), acute respiratory failure (disease that can cause shortness of breath, anxiety, and confusion) with hypoxia (low levels of oxygen in the body tissues), food in respiratory tract causing asphyxiation (choking), and gastrostomy tube (G-tube- a feeding tube that is surgically inserted into the resident's stomach to allow access for food, fluids, and medications). During an observation on the facility's East Unit on 6/3/24 at 1:25 p.m., CNA 6 walked into room [ROOM NUMBER] without PPE despite an EBP isolation sign posted near the door, and PPE supplies near the door in a cart. The Rehabilitation Regional Resource (RRR) approached room [ROOM NUMBER] and talked to CNA 6 at the door of room [ROOM NUMBER]. CNA 6 walked out of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-06-06 · tag F0550 — failed to protect resident dignity and rights — patternHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure 4 of 40 sampled residents (Resident 19, Resident 84, Resident 28, and Resident 14) were treated with dignity and respect when: 1a. Resident 19 was showered with the shower room door propped open; 1b. Resident 19 was escorted from the shower room to her room with a gown draped over her chest with her left breast and backside exposed; 1c. Resident 19 was dressed in front her roommate following her shower; 2. Resident 84's food preferences were not honored; 3. Resident 28 was brought into the hallway from the shower room, nude (without any clothes); and, 4. Resident 14 was not provided pants and dressed in a loose incontinence brief (protective underwear used by people who are not able to control their bladder or bowel), leaving his private areas exposed while in public view. These failures had the potential to negatively affect the self-worth and self-esteem of Resident 19, Resident 84, Resident 28, and Resident 14. Findings: 1a. A…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-06-06 · tag F0558 — failed to accommodate residents' needs and preferences — patternReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to provide reasonable accommodation of needs for 3 of 40 sampled residents (Resident 42, Resident 74, and Resident 94) when: 1. Resident 94's call light (a device used to call for assistance) was not within reach; 2. Resident 42 was not assessed for and provided wheelchair accommodations; and, 3. Resident 74 requested storage for her personal items that were located on her floor, causing clutter, and the request was not addressed by the facility. These failures had the potential to result in Resident 94 being unable to ask for needed assistance, possible impairment of Resident 42's ability to maintain independent functioning, and had the potential to affect Resident 74's psychosocial well-being and placed Resident 74's safety at risk. Findings: 1. A review of Resident 94's admission Record indicated Resident 94 was admitted to the facility with multiple diagnoses which included Encephalopathy (a disease in which the functioning of the brain is affected) and history of falling. During an observation on 6/3/24, at…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-06-06 · tag F0578 — failed to honor advance directives / code status — patternHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure emergency treatment documents were available for 4 of 40 sampled residents (Resident 28, Resident 55, Resident 112 and Resident 319) when, 1. A copy of Resident 28's Advance Directive (a written instruction relating to the health care of an individual if they are unable to speak for themselves) was not available in his electronic medical record at the facility; and, 2. Resident 55's, Resident 112's, and Resident 319's POLST (Physician Orders for Life Sustaining Treatment: a medical order signed by both a patient and physician that specifies the types of medical treatment a patient wishes to receive in emergency situations) or the physician's ordered code status (indicates whether or not to resucitate in the event of a person's heart stopping or not breathing) was not completed/available. These failures had the potential for wishes not being honored for Resident 28, Resident 55, Resident 112 and Resident 319. Findings: 1. Review of Resident 28's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-06-06 · tag F0583 — failed to protect personal privacy — patternKeep residents' personal and medical records private and confidential.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to protect resident privacy and confidentiality when tray tickets (paper tickets served with each meal that include the resident name, room number, diet order, date of meal, resident likes and dislikes, food allergies, special equipment needs, and assistance needs) were thrown into the general trash. This failure had the potential to compromise resident information for the 98 residents receiving facility prepared meals. Findings: During a concurrent observation and interview on 6/3/24 at 8:22 a.m., Dietary Aide 2 (DA2) was washing the dishes from the breakfast meal. As she removed the meal trays from the transport cart, she scrapped leftover food, napkins, and meal tickets into the trash can (which would ultimately be taken to the outside dumpster). When asked if this was the correct procedure, the Registered Dietitian (RD) stated that the tray tickets should be destroyed to ensure privacy. The Dietary Manager (DM) stated tray tickets should be shredded, but admitted that they currently did not have a procedure…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-06-06 · tag F0584 — failed to keep a safe, clean, comfortable home — patternHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to provide a safe and comfortable homelike environment when: 1. Resident 1 and Resident 89's room temperatures were above a comfortable range (71-81 degrees); 2. The East Hall shower room grab bar (a safety device attached to a wall to assist in standing up or maintaining balance) was detached from the wall with exposed screws; 3. room [ROOM NUMBER] had a hole in the bathroom door; 4. room [ROOM NUMBER]B had a large unpainted patched area on the wall beside the bed; 5. room [ROOM NUMBER]A had two unpainted patched areas on either side of the overhead light fixture above the bed; 6. rooms [ROOM NUMBERS]'s shared bathroom had linoleum peeling away from the floor and wall on both sides of the room; and, 7. room [ROOM NUMBER]B had a hole in the wall above the base board covered with pain relieving patches (an adhesive patch which adheres to the skin and provides pain relief). These failures removed the residents' rights to a dignified homelike…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-06-06 · tag F0641 — patternEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure assessments were completed accurately for 2 of 40 sampled residents (Resident 3 and Resident 84), when: 1. Resident 3's Minimum Data Set (MDS, a standardized assessment tool that measures health status in nursing home residents) assessment dated [DATE], did not reflect the use of oxygen; and 2. Resident 84's MDS assessments dated 11/30/23, 3/1/24, and 6/1/24 did not reflect her oral/dental health condition accurately. These failures resulted in inaccurate assessments and had the potential for Resident 84's and Resident 3's needs not being met. Findings: 1. Review of Resident 3's admission record indicated Resident 3 was admitted to the facility with multiple diagnoses including obstructive sleep apnea (occasional airflow blockage during sleep) and chronic obstructive pulmonary disease (COPD: a group of lung diseases that block airflow and make it difficult to breathe). During a concurrent observation and interview on 6/3/24, at…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-06-06 · tag F0657 — failed to keep the care plan current — patternDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure resident's care conferences ( a care plan meeting with the resident and family members where interdisciplinary team members from different health care disciplines discuss, identify, address, implement, and review plans to meet needs regarding the resident's care) were conducted upon admission, quarterly, and as requested for two of 40 sampled residents (Resident 84 and Resident 50), when: 1. admission and quarterly (every 3 months) care conferences were not conducted for Resident 84; and, 2. Resident 50's representative's request for a care conference was not honored. These failures potentially resulted in necessary interventions and goals, specific to client needs and care, not being implemented, negatively affecting Resident 50's and Resident 84's health and well-being. Findings: 1. A review of of Resident 84's admission Record indicated Resident 84 was admitted to the facility in late 2023 with multiple diagnoses including acute infarction of intestine (occurs when there is a narrowing or blockage of one or more…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-06-06 · tag F0658 — failed to meet professional standards of care — patternEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review the facility failed to ensure professional standards of quality care were met for 2 of 40 sampled residents, (Resident 112, and Resident 319) when: 1. Resident 112 did not have an order for intravenous (IV) catheter (thin tubing placed in a vein of the upper arm for the administration of fluids or medication) dressing changes; and, 2. Resident 319's IV catheter dressing was documented as changed when it was not, and Resident 319 did not have an IV care plan developed. These failures had the potential to increase the risk of infection for Resident 112 and Resident 319. Findings: 1. A review of Resident 112's 'admission RECORD, indicated he was admitted to the facility in mid-2024 with diagnoses which included arthritis due to bacteria (germs), infective endocarditis (infection caused by bacteria that enter the bloodstream and settle in the heart), osteomyelitis of vertebra, lumbar region (infection in bones of the lower back), and bacteremia (infection in the blood). During a concurrent observation and interview on 6/4/24, at 11:01…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-06-06 · tag F0684 — failed to provide proper treatment and quality of care — patternProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure three residents (Resident 96, Resident 53, Resident 46) in a sample of 40 received care and treatments in accordance with professional standards of practice when: 1. Resident 96's hospice binder and hospice visit documentation were not available; 2. Resident 53's insulin was not administered as ordered and the process for reporting a medication error was not followed; 3. The facility did not perform daily quality control and testing (a test required by device manufacturer to check the device's ability to measure accurate test results) of the glucometer (a device that measured blood sugar in diabetes residents) devices for over one week for both East and [NAME] nursing stations affecting four glucometer devices used on a daily basis to measure residents' blood sugars; and, 4. Resident 46's right elbow mass was not monitored, the physian was not notified of the change in Resident 46's right elbow mass, and the mass was not treated per Resident 46's request. These failures resulted in Resident 96 and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-06-06 · tag F0688 — failed to keep residents mobile / prevent decline — patternProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure services to prevent los of mobility ordered by the physician, were provided by restorative nursing assistants (RNA) to 3 of 40 residents receiving RNA services (Resident 16, Resident 71, and Resident 84) when there was limited or no documented evidence of RNA services received, and there were insufficient RNA staff to provide the needed services This failure had the potential to result in a decline in physical functioning for Resident 16, Resident 71, and Resident 84, negatively impacting their health and wellbeing. Findings: A review of Resident 16's record titled, MDS [minimum data set - contains demographic and clinical information], indicated Resident 16's diagnoses included cervical disc disorder with myelopathy (results from compression of the spinal cord in the neck (cervical area of the spine. Symptoms of cervical myelopathy may include problems with fine motor skills, pain or stiffness in the neck, loss of balance, and trouble walking) and muscle weakness. A review of Resident 16's clinical document titled,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-06-06 · tag F0694 — patternProvide for the safe, appropriate administration of IV fluids for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure 2 of 40 sampled residents (Resident 112 and Resident 319) who received parental fluids (delivery of fluid or medication through a vein) were provided services consistent with professional standards of practice when: 1. Resident 112 did not have an order for an intravenous catheter (IV, thin tubing placed in a vein of the upper arm for the administration of fluids or medication) dressing changes; and, 2. Resident 319's IV catheter dressing was documented as changed when it was not, and Resident 319 did not have an IV care plan developed. These failures had the potential to increase the risk of infection for Resident 112 and Resident 319. Findings: 1. A review of Resident 112's admission RECORD, indicated Resident 112 was admitted to the facility in May of 2024 with diagnoses which included arthritis due to bacteria (germs), acute and subacute infective endocarditis (infection caused by bacteria that enter the bloodstream and settle in the heart), osteomyelitis of vertebra, lumbar region (infection in…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-06-06 · tag F0695 — failed to provide proper breathing / tracheostomy care — patternProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure respiratory care was provided in accordance with professional standards of practice for four of forty sampled residents (Resident 3, Resident 46, Resident 13, and Resident 219) when: 1. Oxygen in use safety signage was not posted outside Resident 3's room; 2a. Resident 46's oxygen was not provided at the prescribed flow rate; 2b. Humidifier connector was not changed weekly for Resident 46; 2c. Humidifier bottle was not labeled and was empty for Resident 46; and, 3. Oxygen tubing was not changed weekly for Resident 3, Resident 46, Resident 13, and Resident 219. These failures had the potential to result in negative impacts on the health and safety of Resident 3, Resident 46, Resident 13 and Resident 219 including risks for ineffective oxygen therapy, respiratory distress, infection and the potential for fire. Findings: 1. Review of admission record indicated Resident 3 was admitted to the facility in 2018 with multiple diagnoses including but not limited to obstructive sleep apnea (intermittent airflow…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-06-06 · tag F0813 — patternHave a policy regarding use and storage of foods brought to residents by family and other visitors.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility staff failed to assist the residents in consuming food at a safe temperature when a microwave was not available at the nursing stations. This failure could result in poor food consumption, weight loss, malnutrition, and food borne illness for the 98 residents receiving facility prepared meals. Findings: During a concurrent observation and interview on 6/3/24 at 4:22 p.m., in the [NAME] Nursing Station, the resident food refrigerator was reviewed. Licensed Nurse 2 (LN2) discussed how food from outside of the facility could be kept for up to 2 days in the refrigerator at the nursing station. When asked how food was warmed, she stated that they did not have a microwave on the unit to reheat food, and that some staff would use the microwave in the employee breakroom. During a concurrent observation and interview on 6/3/24 at 4:28 p.m., in the East Nursing Station, the resident refrigerator was reviewed. LN3 opened the refrigerator to show it contained nutrition supplements. No microwave was observed at the nursing station,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-06-06 · tag F0842 — failed to keep accurate, complete medical records — patternSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to maintain medical records in accordance with accepted professional standards and practices for two of forty sampled residents (Resident 28 and Resident 84), when: 1. Resident 28's record had conflicting Advance Directive (a written instruction, such as a living will or durable power of attorney for health care, recognized under State law relating to the provision of health care when the individual is incapacitated) information; 2. A Social Service Assessment reflected inaccurate cognition level for Resident 28; and 3. Resident 84's food preferences were not reflected/updated in her record. These failures resulted in incomplete and inaccurate medical records and had the potential for a negative impact on Resident 28 and Resident 84's health and well being. Findings: 1. A review of Resident 28's admission record indicated Resident 28 was admitted to the facility with multiple diagnoses including a lack of expected normal development in childhood, and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-06-06 · tag F0561 — failed to honor residents' choices — isolatedHonor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to promote and facilitate resident choices and preferences for care in accordance with professional standards of practice for 1 of 40 sampled residents (Resident 10) when, Resident 10 was not given her preferred method of bathing on her shower day and did not receive her shower when she requested it. This deficient practice had the potential to negatively impact Resident 10's maintaining and/or achieving independent functioning, dignity, and well-being due to not being able to make decisions regarding her care. Findings: 1. A review of Resident 10's admission RECORD indicated that Resident 10 was admitted with diagnoses which included cerebral infarction (stroke, blood supply to the brain is blocked or reduced and prevents brain tissue from getting oxygen and nutrients) and hemiplegia (loss of movement on one side of the body). During an interview on 6/3/24 at 12:47 p.m., Resident 10 she was not given her shower this last Saturday (6/1/24), which she stated was her shower day. Resident 10 stated that she was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-06-06 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure an allegation of potential abuse was reported to the Department in a timely manner for a census of 113. This failure resulted in a delay in the abuse investigation process and decreased the facility's potential to protect residents from physical and psychosocial harm. Findings: A review of Resident 110's admission RECORD, indicated he was admitted to the facility in spring of 2024. A review of Resident 321's admission RECORD, indicated she was admitted to the facility in spring of 2024. A review of Resident 113's admission RECORD, indicated she was admitted to the facility in spring of 2024. A review of Resident 110's Progress Notes, dated 6/1/24, at 11:53 AM, indicated, .On 6/1/24 Activities aide was notified that this resident had approached 2 female residents and stated what are you [profanity] up to? He then stated to one resident I can't wait until you get better so I can make sweet love to you then proceeded to poke the other female resident in the chest area with his cane . During an interview on 6/4/2024, at…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-06-06 · tag F0655 — isolatedCreate and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to develop a baseline care plan for 1 of 40 sampled residents (Resident 25) when a baseline care plan was not developed for Resident 25's nephrostomy (a tube that lets urine drain from the kidney through an opening in the skin on the back into a collection bag) within 48 hours of admission to the facility. This failure had the potential to cause adverse health events for Resident 25 and for Resident 25's care needs to not be met. Findings: Review of Resident 25's admission Record indicated Resident 25 was admitted to the facility with multiple diagnoses including but not limited to sepsis (a life-threatening complication of an infection), malignant neoplasm of bladder (bladder cancer), artificial openings of urinary tract (surgical opening), displacement of nephrostomy catheter (removal from the normal or usual position or place), and kidney failure. A review of Resident 25's admission progress note dated 3/5/24, indicated, Resident admitted .with bilateral nephrostomy tube [nephrostomy on both sides of the back…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-06-06 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure a comprehensive person-centered care plan was developed for two of 40 sampled residents (Resident 25 and Resident 84), when: 1. A Nephrostomy (a tube that lets urine drain from the kidney through an opening in the skin on the back into a collection bag) care plan was not developed for Resident 25, and 2. A Oral/dental health care plan was not developed for Resident 84. These failures had the potential of care needs not being met for Resident 25 and Resident 84. Findings: 1. A review of Resident 25's admission Record indicated Resident 25 was admitted to the facility in early 2024 with mutiple diagnoses including but not limited to sepsis (a life-threatening complication of an infection), malignant neoplasm of bladder (bladder cancer), artificial openings of urinary tract (surgical opening), displacement of nephrostomy catheter (Removal from the normal or usual position or place), and kidney failure. During an observation on 6/5/24, at 4:45 PM, Resident 25 was resting in bed and his left nephrostomy…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-06-06 · tag F0692 — failed to prevent malnutrition and dehydration — isolatedProvide enough food/fluids to maintain a resident's health.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to offer water to one of forty sampled residents (Resident 34). This failure had the potential for Resident 34 to not maintain adequate hydration and placed Resident 34 at risk for a fall. Findings: A review of Resident 34's 'admission RECORD indicated Resident 34 was admitted to the facility with multiple diagnoses which included Encephalopathy (A disease in which the functioning of the brain is affected), Severe Sepsis (A serious condition in which the body responds improperly to an infection) with Septic shock (A critical condition brought on by the sudden drop of blood flow through the body) and Fall. During an observation on 6/3/24, at 12:37 p.m., Resident 34 was sitting at the edge of the bed. There was no water pitcher on Resident 34's side table. Resident 34's lips were dry and cracked. During an interview on 6/3/24, at 12:38 p.m. with Resident 34, Resident 34 stated, he was thirsty, and he did not have a water pitcher since he had been in the facility. Resident 34 also stated, he had been drinking water…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-06-06 · tag F0700 — isolatedTry different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure a bed rail assessment was completed for one of forty sampled residents (Resident 11) when a new bariatric mattress (wider than a standard hospital bed and are reinforced to support a higher weight capacity than the typical hospital bed) was placed on Resident 11's bed. This failure resulted in Resident 11 being unable to grab the side rails for mobility as the new mattress was above the bed rails. Findings: A review of Resident 11's admission Record (contains clinical and demographic data) indicated Resident 11 was admitted to the facility with diagnoses which included morbid obesity (weight is more than 80 to 100 pounds above their ideal body weight). A review of Resident 11's clinical document titled, Progress Notes, dated 5/21/24, indicated, Resident received her new mattress today. Resident was assisted safely by multiple staff including 2 RNAs [rehabilitative nursing assistant], Maintenance Assistant and Activity director. DON [Director of Nursing], SSD [Social Services Director] and Maintenance…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-06-06 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure safe medication documentation, and handling of hazardous medications (Drugs that pose short or long-term harm upon exposure to human via skin or inhalation) with census of 113 when: 1. Resident 89's pain medication uses for Norco (a narcotic opioid controlled drug; drug of abuse) was not consistently documented in the Medication Administration Record (or MAR, a document listed the drugs given to residents) when removed from Controlled Drug Record (or CDR, paper-based record with pharmacy label, drug name, resident's name, and lines indicating the number of pills removed or used). 2. Facility did not ensure safe practices in handling hazardous medication during storage and administration. These failed practices may pose unsafe use of narcotic opioid medication use and unsafe handling of hazardous medications could pose health risk to staff and residents. Findings: 1. During a review of Resident 89's record, titled . Controlled Drug Record (CDR), with date range of 5/13/24 to 6/2/24, the record indicated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-06-06 · tag F0757 — failed to avoid unnecessary drugs — isolatedEnsure each resident’s drug regimen must be free from unnecessary drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review the facility failed to ensure Resident 63's medication refusal to take seizure (or epilepsy, a sudden uncontrolled burst of electrical activity in the brain causing uncontrolled body movement and loss of consciousness) medication called Valproic Acid (or Depakote, drug used to treat seizure and used as mood stabilizer) were reported to medical doctor in a sample of 5 residents assessed for un-necessary medications. This failed practice may have contributed to a seizure event and hospitalization. Findings: During a review of Resident 63's electronic medical record, titled Discharge Summary, dated 5/8/24, the record indicated Resident 63 was admitted to the Hospital A from the facility on 3/7/24 for ongoing seizure like activity . due to concerns for status epilepticus s/p (status post; after) head injury while on anticoagulants (blood thinner drugs that could cause bleeding). The record indicated Resident 63 was discharged back to the facility on 5/8/24. During a record review of the Resident 63's electronic medical record, titled Medication…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-06-06 · tag F0758 — failed to limit and justify psychotropic drugs — isolatedImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review the facility failed to ensure Resident 46's medication order for a mind-altering drug called olanzapine (or Zyprexa, used to treat mood disorder) was supported by medical or mental health doctor's diagnosis when a sample of 5 patients were reviewed for unnecessary drug use. This failure could contribute to unsafe and unnecessary drug use with side effects and health safety issues. Findings: During a record review of the Resident 46's medical record, titled Discharge Summary, dated 11/4/23, the record indicated Resident 46 was admitted to the Hospital B for shortness of breath. The record further indicated Resident 46 suffered a blood infection affecting his heart muscles and subsequently was transferred to the facility for post hospital care. Review of Resident 46's medical record, titled Medication Administration Record (or MAR, where medication orders were listed and tracked for administration), dated June 2024, the MAR indicated an order for a mind-altering drug called Zyprexa (or Olanzapine, used to treat mental health issues)…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-06-06 · tag F0760 — failed to prevent significant medication errors — isolatedEnsure that residents are free from significant medication errors.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure one of 40 sampled residents (Resident 53) was free of significant medication errors when Resident 53 did not receive his morning insulin (medication to control blood sugar levels) as ordered by the physician. This failure resulted in Resident 53's blood sugar increasing from 357 to 371 by the time his lunch time dose was due and resulted in increased anxiety as verbalized by Resident 53, negatively affecting his physical, mental, and psychosocial wellbeing. Findings: A review of Resident 53's admission Record indicated Resident 53 was admitted to the facility with diagnoses which included Type 2 diabetes mellitus (disease that occurs when blood sugar is too high) and anxiety. During an interview, with Resident 53, on 6/3/24, at 11:30 AM, Resident 53 stated he had not received his insulin, stating, I didn't get any [insulin] this morning. That's what I'm waiting for right now .I need my insulin . A review of Resident 53's clinical document titled, Order Summary Report, dated 6/6/24, indicated, Humalog [a fast acting…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-06-06 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview, observation, and record review the facility failed to ensure safe medication storage practices in medication rooms and medication carts including expired and unlabeled medications, unlocked and frosted refrigerator and the storage of staff's personal belonging in the medication storage area. These unsafe medication storage practices and the use of outdated and spoiled medications could contribute to residents' safe medication use and risk of drug diversion (drug Loss). Findings: 1. During a concurrent interview and inspection of medication room at [NAME] nursing station, on 6/3/24, at 9:59 AM, accompanied by Licensed Nurse 2 (LN 2), the following were observed: I. The medication refrigerator was not locked where Ativan bottles, in liquid form, as a controlled drug (or lorazepam, used to anxiety, a drug with risk of abuse) were stored inside. The Lorazepam liquid bottles were not dated when first opened. The label on the box indicated Discard Opened bottle after 90 days. II. The medication refrigerator had heavy frost on the top section where vaccines and insulin…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-06-06 · tag F0812 — failed to store, cook, and serve food safely — isolatedProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review the facility failed to provide food storage and preparation, as well as maintain kitchen equipment and food contact surfaces in accordance with professional standards for food safety for the 98 residents who ate facility prepared meals when: 1. Mixer not wrapped to maintain cleanliness, and plastic fragments found in metal mixer bowl; 2. A can opener was found with a dried red stain on the tip of the blade; 3. Cutting board stored near fruit sink had markings and yellow particles on it; 4. Five of seven muffin pans with dried brown, flaky substance in muffin wells; 5. Large metal strainer with handles with areas of discoloration; 6. Ovens were noted with build-up of black, grimy areas; 7. Two fans inside the dishwashing area were seen with rust-colored buildup on them; 8. A dish of sliced pineapple, a container of salad, and a small container of salad dressing in refrigerator were not dated; 9. Facility staff observed touching eating surfaces of clean silverware with bare hands; 10. A food preparation sink lacked an air gap (a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-05-20 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview, and record review, the facility failed to follow their Food and Nutrition Services policy and procedure to meet the professional standards of practice when the dietary profile for 1 of 3 sampled residents (Resident 1) was not completed on admission. This failure had the potential to negatively impact Resident 1's nutritional needs and failed to honor her food preferences. Findings: A review of Resident 1's admission Record, indicated Resident 1 was admitted to the facility in 2024 with multiple diagnoses which included obesity, difficulty swallowing, acid reflux disease (a condition that causes the backward flow of stomach acid) and diabetes (chronic condition that results in elevated blood sugar levels). Resident 1 scored 13 out of 15 in a Brief Interview for Mental Status (BIMS, tests memory and recall) contained in the initial admission assessment. This indicated Resident 1 was cognitively intact and able to make her own decisions. During a concurrent interview and record review on 5/20/24, at 12:55 p.m., with the facility's Registered Dietician (RD), Resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-05-20 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to provide grooming and bathing needs for 1 of 3 sampled residents (Resident 1) when showers or bed baths were not consistently done and Resident 1's hair was observed tangled. This failure had the potential to diminish Resident 1's self esteem and denied her the opportunity to have the skin observed for any changes. Findings: A review of Resident 1's admission Record, indicated Resident 1 was admitted to the facility in 2024 with multiple diagnoses including obesity, difficulty swallowing, acid reflux disease (a condition that causes the backward flow of stomach acid) and diabetes (a chronic condition that results in elevated blood sugar levels). Resident 1 scored 13 out of 15 in a Brief Interview for Mental Status (BIMS, tests memory and recall) contained in the initial admission assessment. This indicated Resident 1 was cognitively intact and able to make her own decisions. During a concurrent observation and interview with Resident 1 on 5/20/24, at 1:39 p.m., Resident was observed in bed and was able to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-04-19 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to carry out activities of daily living to maintain good hygiene for one of three sampled residents (Resident 1) when Resident 1's fingernails on her left hand had a dark brown/black substance underneath them, and her front bottom teeth had a white substance built up on them. These failures had the potential to negatively affect Resident 1's psychosocial wellbeing, cause dental disease, and cause infection. Findings: A record review of Resident 1's care plan, revised 3/18/24, indicated, .[Resident 1] has an ADL Self Care Performance Deficit r/t [related to] .Dementia .confusion .limited mobility .The resident requires extensive staff participation with personal hygiene and oral care . A record review of Resident 1's Minimum Data Set (MDS, an assessment tool) dated 12/15/23, indicated a score of 1 for oral hygiene and personal hygiene. A score of 1 was defined as .Dependent-Helper does ALL of the effort. Resident does none of the effort to complete the activity . During an interview with Certified Nursing…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-04-15 · tag F0677 — failed to help fully-dependent residents with daily care — patternProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide incontinent (little or no control over bladder and bowel function) care in a timely manner for one of 3 sampled residents (Resident 1) when she had to wait for the assigned staff to get more staff to change her wet and/or soiled incontinent brief. This failure had the potential for Resident 1 to develop skin breakdown and made Resident 1 feel uncomfortable and disrespected. Findings: A review of the initial report dated 4/11/24 indicated in part, Resident 1 had .to wait for long periods of time for assistance . is now sitting in her urine, and has been for a couple of hours . she is wet in her inner thighs and the urine is running down her leg and burning her skin. According to the admission Record the facility admitted Resident 1 last year with multiple diagnoses which included heart failure, edema (swelling), need for assistance with personal care and severe obesity (overweight). Resident 1's most recent minimum data set (MDS,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-03-27 · tag F0658 — failed to meet professional standards of care — patternEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure care was provided to meet professional standards of practice for three of eight sampled residents (Resident 1, Resident 6, and Resident 8) when: 1. a Resident 1's insulin dose was not given on 12/16/23; b. Resident 1 ' s blood sugar was not checked on 12/16/23; c. Resident 1 ' s high blood sugar of 417 on 12/17/23, was not reported to the physician; and, d. There were no parameters in Resident 1's insulin orders for monitoring blood sugar levels and reporting abnormal values. 2. Resident 1's opioid dependency was not addressed upon admission to the facility; 3. Resident 6 and Resident 8's medications were not administered timely; and 4. Resident 8's Phenytoin, a seizure medication was not administered correctly. These failures had the potential for: Resident 1 to experience adverse effects of unstable blood sugar, opioid withdrawal, or drug overdose; and, Resident 6 to experience reduced effectiveness of medication given late, and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-03-20 · tag F0550 — failed to protect resident dignity and rights — patternHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure residents were treated with dignity and respect when two of three certified nursing assistants (CNA), CNA 1 and CNA 3, referred to four of four residents (Resident 6, Resident 7, Resident 8, Resident 8) requiring assistance with meals, in the assisted dining room, as feeders (term used for individuals requiring assistance with meals). This failure resulted in residents (Resident 6, Resident 7, Resident 8, and Resident 9) not being treated with dignity and respect and had the potential to negatively impact their self-worth and self-esteem. Findings: A review of Resident 6's admission Record, (record containing clinical and demographic data) indicated Resident 6 was admitted to the facility with diagnoses which included Alzheimer's disease (a type of dementia (a loss of brain function that occurs with certain diseases) that affects memory, thinking and behavior) and major depressive disorder (a mood disorder that causes a persistent feeling of sadness and loss of interest). A review of Resident 7's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-03-20 · tag F0583 — failed to protect personal privacy — isolatedKeep residents' personal and medical records private and confidential.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to respect the resident's right to personal privacy, including the right to promptly receive unopened mail/packages, delivered to the facility for one of four sampled residents (Resident 4) when Resident 4's mail/packages were placed in the Social Service Department's storage closet upon delivery to the facility. This failure had the potential to result in feelings of hopelessness and a lack of privacy for Resident 4. Findings: During an interview on 3/13/24 at 4:32 p.m., the Ombudsman (OMB) stated that Resident 4 had trouble with getting her smaller packages delivered to her room. The OMB further stated that the facility Social Services Director (SSD) was called on 2/26/24 and asked to give Resident 4 her packages so she could see what she could safely keep in her designated area. The OMB stated that the facility's SSD said they would go and talk to Resident 4. The OMB followed up with Resident 4 on 2/27/24, and the SSD had not followed up with Resident 4 but stated that they would follow up and check on it the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-03-05 · tag F0698 — failed to provide proper dialysis care — isolatedProvide safe, appropriate dialysis care/services for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure that two of two sampled residents (Resident 1 and Resident 2) were provided dialysis (the process of removing excess water, solutes, and toxins from the blood in people whose kidneys can no longer perform these functions naturally) care and services consistent with professional standards of practice when, 1. Resident 1 was unable to attend their scheduled dialysis session due to transport being unavailable; and 2. The facility did not consistently provide and/or complete dialysis communication sheets for Resident 1 and Resident 2. The failure of unavailable transportation led to a delay in dialysis care for Resident 1 with a potential to alter Resident 1's health status. The failure to complete and/or provide communication related to Resident 1 and Resident 2's health status pre, during, and post dialysis treatment had the potential for staff to be unaware of potential health complications. Findings: 1. During a review of Resident 1's Electronic Health Record (EHR), a physician order dated 1/27/24, indicated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-03-03 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure the kitchen area was maintained in a safe and sanitary manner when: 1. Utensil drawers contained dust and debris; 2. The oven overhead area contained grease, dust, and debris; 3. The stove and oven vent hoods contained grease, dust, and debris; and, 4. The walk-in and reach-in refrigerator temperature logs and freezer temperature logs had not been consistently filled out for January 2024. These failures had the potential to spread food borne illness (caused by consuming contaminated foods or beverages) among 104 residents receiving food from the kitchen, negatively impacting their health and wellbeing. Findings: During a concurrent observation and interview, in the kitchen, with [NAME] 1, on 1/17/24, at 5:40 PM, the following was noted: 1. Three utensil bins were noted to have dust and debris in them. [NAME] 1 confirmed the finding. 2. The overhead oven area contained grease, dust, and debris. [NAME] 1 confirmed the finding. 3. The stove and oven vent hoods contained grease, dust, and debris. [NAME] 1…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-03-03 · tag F0842 — failed to keep accurate, complete medical records — patternSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure medical records for two of four sampled residents (Resident 1 and Resident 2) were complete and accurate, when skin treatments were not documented as being completed. This failure had the potential for Resident 1's and Resident 2's medical record to have insufficient information to reflect the condition, care, and services provided. Findings: a. A review of Resident 1's medical record titled, Treatment Administration Record [TAR], dated 1/1/24 through 1/31/24, indicated the following: Apply barrier cream/ointment to anus two times a day for cracking in skin due to dryness for 14 days-Start Date-1/11/2024 0800 [8 AM]. The TAR was not signed off as completed on 1/11/24, for the 5 PM treatment. Cleanse with NS [normal saline - water and salt solution], pat dry, apply triad paste [treatment to protect skin], cover with dry dressing for 14 days and reassess. every shift for R [right] and L [left] buttocks: MASD [moisture associated skin damage - caused by exposure to moisture, including urine or stool, and is…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-03-03 · tag F0584 — failed to keep a safe, clean, comfortable home — isolatedHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure a clean and homelike environment for one of four sampled residents (Resident 2) when there was a coffee spill in Resident 2's room, that had been there for approximately three days. This failure had the potential to attract pests, such as ants and roaches, and negatively impact Resident 2's quality of life. Findings: During a concurrent observation and interview in Resident 2's room, with certified nurse assistant (CNA) 2, on 1/17/24, at 3:39 PM, Resident 2's floor area was noted to have a large dark tan, thick substance, on the tile floor near the dresser. CNA 2 stated it was coffee and had been there for 3 days. During a concurrent observation and interview with the Wound Care Nurse (WCN) on 1/17/24, at 3:39 PM, the WCN stated the coffee should not be left on the floor as it could attract pests. During an interview with the Director of Nursing (DON), on 1/17/24, at 6:45 PM, the DON explained leaving a coffee spill on the floor can invite pests and the pests could cause contamination and infection for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-03-03 · tag F0804 — failed to serve food at safe, palatable temperature — isolatedEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure one of five sampled residents' (Resident 5) food was at a safe and appetizing temperature, when Resident 5's lunch tray was available for his consumption at 4:10 PM. This failure had the potential to cause foodborne illness in Resident 5, negatively impacting his health and well-being. Findings: A review of the facility document titled, Meal Cart Schedule, undated, indicated, .Lunch .11:35-11:40AM Assisted Dining .11:45-11:50AM Social Dining .11:50-11:55AM East Side .12:00-12:05PM [NAME] Side .12:08-12:13PM East Side .12:15-12:20PM [NAME] Side .12:23-12:28PM East side . During a concurrent observation and interview with Resident 5, in Resident 5's room, on 1/17/24, at 4:10 PM, Resident 5 was observed stirring a red like creamy substance in a bowl. There was a strawberry nutritional shake, a drink which appeared to be milk, and a bowl of applesauce on a tray on Resident 5's overbed table. Resident 5 stated he had not asked for his lunch tray to be left. A review of Resident 5's lunch ticket (describes…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-03-03 · tag F0814 — failed to dispose of garbage properly — isolatedDispose of garbage and refuse properly.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure garbage was disposed of properly when a trash can in the kitchen by the back door, did not have a lid on it, and two large trash bins in the back of the facility did not have their lids closed. This failure had the potential to cause insect and rodent infestation to these areas, potentially contaminating and spreading bacteria (germs) to the food the facility provides to 104 residents who receive food from the kitchen. Findings: During a concurrent observation and interview in the back of the facility with Laundry Staff 1, on 1/17/24, at 5:40 PM, two large trash bins were noted to have their lids in the open position. Laundry Staff 1 confirmed the two large trash bins had their lids open. Laundry Staff 1 explained the two large trash bins should have been closed to prevent pests like flies, roaches, and rodents. During a concurrent observation in the kitchen, and interview with [NAME] 1, on 1/17/24, at 5:40 PM, [NAME] 1 confirmed the trash can in the kitchen, by the back door, did not have a lid.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-03-03 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure a sanitary environment for a census of 109 residents residing in the facility when housekeeping staff were observed dragging a bag of trash and soiled linen on the floor through the hallway, in an area where resident rooms were located. This failure had the potential to contaminate the floor and cause illness for residents. Findings: During a concurrent observation and interview with Housekeeper (HSK) 1, on 1/17/24, at 3:27 PM, HSK 1 was observed dragging a bag of trash and a bag of wet, used towels and mop heads on the floor in the hallway where resident rooms were located. HSK 1 stated she should not be dragging the trash and used towels and mop heads across the floor. During an interview with the Wound Care Nurse (WCN), on 1/17/24, at 3:32 PM, the WCN stated the bags of trash and used items could rip open and spread germs and bacteria onto the floor. The WCN explained the germs and bacteria could get on the wheels of wheelchairs. During an interview with the Director of Nurses (DON), on 1/17/24, at…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-01-16 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to implement policies and procedures when a nursing care plan (NCP) was not developed and implemented for one of three sampled residents (Resident 1) when Resident 1 developed a blister on their right hand. This failure had the potential to result in Resident 1 not receiving the necessary care to heal their blister, leading to complications. Findings: During a review of Resident 1 ' s admission record, Resident 1 was admitted at the facility in the latter part of 2020 with diagnoses including a traumatic brain injury. During a review of Resident 1 ' s Change of Condition (COC) Evaluation written by Licensed Nurse (LN) 2 dated 12/23/23 at 4:53 p.m., the COC indicated Resident 1 had a skin tear on the left hand which started on 12/23/23 in the morning as reported by the Certified Nursing Assistant (CNA). The COC report also indicated, .while showering the resident, skin tear was found on the left hand. During a review of Resident 1 ' s Progress Note (PN) by LN 2 dated 12/23/23 at 5:03 p.m., LN 2 indicated, CNA…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-01-02 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to develop and implement a comprehensive person-centered care plan for two of five sampled residents (Resident 2 and Resident 5) when: 1. Resident 2's care plan for an allegation of touching another resident on the private area on 12/16/23 and Resident 5's care plan for an allegation of being hit and stabbed by a staff on 12/19/23 were not adequately developed; and, 2. Resident 5's care plan for accusative behavior was not addressed properly. These failures placed Resident 2, Resident 5, and other residents in the facility at increased risk for physical and/or psychosocial harm. Findings: 1a. A review of Resident 2's clinical record indicated Resident 2 was originally admitted August of 2023 and had diagnoses that included depression and anxiety disorder (a mental health disorder characterized by feelings of worry, anxiety, or fear that are strong enough to interfere with one's daily activities). A review of Resident 2's Minimum Data Set (MDS- an assessment tool used to guide care) Cognitive Patterns, dated 11/9/23,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-11-06 · tag F0584 — failed to keep a safe, clean, comfortable home — isolatedHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview, record and facility policy review, the facility failed to protect residents' personal property from theft or loss for one of three sampled residents (Resident 1) when her inventory list was not updated in a consistent manner. This failure had the risk potential for Resident 1 to have lost valuable personal items. Findings: According to the 'admission Record,' the facility admitted Resident 1 over 5 years ago, was discharged and returned to facility on 5/11/23. Resident 1 had a diagnosis of diabetes with a right above the knee amputation. Resident 1 scored 14 out of 15 in a Brief Interview For Mental Status (BIMS, a tool used to assess memory and recall) contained in her Quarterly Minimum Data Set (MDS, an assessment tool) which indicated she was cognitively intact. A review of 'Intake Information' report received by the Department on 11/2/23, indicated in part, Resident 1 had attempted to reach the facility about her belongings that she had lost when she was assigned to a different room. Furthermore, her family had purchased items including clothing for her…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-08-10 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to provide dialysis services(a type of treatment that helps your body remove extra fluid and waste products from your blood when the kidneys are not able to), consistent with professional standards of practice, to meet the needs of one of 3 sampled residents (Resident 1) when: 1. Resident 1 missed scheduled dialysis appointments due to transportation issues on 6/29/23 and 7/27/23 and 2. Resident 1's post dialysis communication and assessment documents, dated 6/3/23 and 7/25/23, were not completed. These failures increased Resident 1's risk for developing post dialysis medical complications that were not identified by the nursing staff. Findings: According to Resident 1's admission Record, the facility admitted him originally over 2 months ago with multiple diagnoses which included end stage renal (kidney) disease dependent on dialysis and after care following a hip surgery. Resident 1's scored 15 out of 15 in a Brief Interview for Mental Status (BIMS, tests memory and recall) contained in his assessment which…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-06-08 · tag F0578 — failed to honor advance directives / code status — patternHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure four of 31 sampled residents (Resident 5, Resident 53, Resident 84 and Resident 96) had their rights, related to medical treatment preferences, known and protected when there was no evidence an Advance Directive (a legal document consistent with known requests or desires of a person's medical treatment preferences) was discussed and/or offered to Resident 5, Resident 53, Resident 84 and Resident 96. This failure had the potential to result in Resident 5, Resident 53, Resident 84, and Resident 96 being uninformed of their right to complete an Advance Directive and their treatment preferences not being followed. Findings: 1a. Review of an admission Record indicated Resident 5 was admitted to the facility in 2023 with multiple diagnoses including end stage renal disease (the final, permanent stage of kidney disease, where kidneys can no longer function on their own), dependence on renal dialysis (a procedure of removing excess water, and toxins from the blood in people whose kidneys can no longer perform these…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-06-08 · tag F0656 — failed to write and follow a full care plan — patternDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure a comprehensive person-centered care plan was developed for five of 31 sampled residents (Resident 55, Resident 110, Resident 5, Resident 20, and Resident 465) when: 1. Resident 465 did not have a care plan for her indwelling catheter (a tube placed in the bladder to drain urine), 2. Resident 110 did not have a smoking care plan in place, 3. A care plan for oxygen use was not developed for Resident 20 and Resident 55, and, 4. Resident 5's care plan did not reflect an accurate dialysis (a procedure of removing excess water, and toxins from the blood in people whose kidneys can no longer perform these functions naturally) access site. These failures had the potential for safety risk and not to receive adequate care for Resident 55, Resident 110, Resident 5, Resident 20, and Resident 465. Findings: 1. A review of an admission record indicated Resident 465 was admitted to the facility in 2023 with multiple diagnoses including urinary tract infection and neurogenic bladder(when a person lacks bladder…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-06-08 · tag F0688 — failed to keep residents mobile / prevent decline — patternProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to consistently provide treatment and services to increase range of motion (ROM) and/or prevent further decline in ROM for seven of 46 residents (Resident 45, Resident 72, Resident 84, Resident 2, Resident 22, Resident 51, and Resident 59) who were on a restorative nursing aide program (to assist the resident in performing tasks that restore or maintain physical function) when, Resident 45, Resident 72, Resident 84, Resident 2, Resident 22, Resident 51, and Resident 59 were not provided RNA services at the frequency ordered. This failure removed the opportunity to potentially improve ROM and had the potential to result in a decline of ROM for Resident 45, Resident 72, Resident 84, Resident 2, Resident 22, Resident 51, and Resident 59. Findings: 1a. During an interview on 6/7/23, at 12:23 PM, Restorative Nurse Aide (RNA) 1 stated the facility had pulled the RNAs to work on the floor as a Certified Nursing Assistant (CNA) over the past three months. RNA 1 stated he worked four days a week and on average was pulled from…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-06-08 · tag F0695 — failed to provide proper breathing / tracheostomy care — patternProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to ensure respiratory care was provided in accordance with professional standards of practice for five out of five sampled residents who received respiratory therapy (Resident 36, Resident 2, Resident 15, Resident 96, and Resident 20) when: 1. Resident 36's nebulizer mask (used to provide inhaled medication) was not dated; and, 2. Resident 20's oxygen was administered at a higher flow rate than prescribed; and, 3. Oxygen in use signage was not posted at Resident 2's, Resident 15's, Resident 96's, and Resident 20's doorway; and, 4. Resident 96 and Resident 15's oxygen humidifier bottle (medical device used to increase moisture and decrease dryness from supplemental oxygen) was not changed timely; and, 5. Resident 2, Resident 15 and Resident 96's oxygen tubing was not changed at least weekly. These failures had the potential to result in negative impacts on Resident 36's, Resident 2's, Resident 15's, Resident 96's, and Resident 20's health and safety, including risks for ineffective oxygen therapy, respiratory…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-06-08 · tag F0757 — failed to avoid unnecessary drugs — patternEnsure each resident’s drug regimen must be free from unnecessary drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review the facility failed to ensure safe monitoring and assessment of medication use in four out of 31 sampled residents (Resident 73, Resident 55, Resident 59, and Resident 14) when: 1. The facility did not monitor safety parameters for blood thinning medication (a medication that could cause bleeding by thinning the blood) and blood pressure medication (medication to control the force of blood against blood vessel walls) for Resident 14, Resident 55, and Resident 73. 2. The facility did not reassess continued use of a medication used to counter act the side effects of mind-altering medications for Resident 59. These failures could contribute to unsafe medication use and further side effects. Findings: 1a. Review of Resident 14's medical record, titled Medication Administration Record (or MAR, a document listed active medications orders and drug monitoring), with a date range of 6/1/23 to 6/30/23, the document indicated a doctor's order for blood thinner medication as follows: Rivaroxaban Oral Tablet 10 MG (or Xarelto, a blood thinner with risk of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-06-08 · tag F0761 — failed to label and store drugs safely — patternEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure safe medication storage practices in two out of two medication rooms (a locked room for storage of prescription, non-prescription and controlled medications) and three out of five medication carts (mobile cart that stored resident's medication and supplies) when: 1. Multi dose medication containers and supplies were not dated per manufacturer guidelines. 2. Expired (outdated) medications were stored in active storage areas. 3. Staff's personal belonging were stored in the same room as medication storage. 4. Resident's personal medications were stored in medication cart with no labeling or accountability information. 5. Emergency kit (or Ekit- a box that stored medication for emergency use) was opened and unsealed with no documentation of its use. 6. Medication refrigerator/freezer was frosted when medications and biologicals sensitive to freezing were stored in proximity. These unsafe medication storage practices could contribute to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-06-08 · tag F0804 — failed to serve food at safe, palatable temperature — patternEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure that residents receive and consume foods in the appropriate form and/or the appropriate nutritive content as prescribed by a physician, and/or assessed by the interdisciplinary team to support the resident's treatment, plan of care, in accordance with his/her goals and preferences for a total of 104 who received food from the kitchen when, 1. The facility failed to ensure standardized recipes were followed for puree (smooth texture) food preparation, 2. The facility failed to provide food that was palatable (tastes good and is attractive in appearance and smell). These failures had the potential to result in resident nutritional impairment and food with decreased nutritive value. 1. During a concurrent observation and interview on 6/6/23, at 11:14 AM, in the kitchen, [NAME] 1 stated a slurry (a powdery substance dissolved in water forming a mixture) was made with water and thickener and preheated. [NAME] 1 stated she poured the thickener in the water to create a nectar thick (like syrup) mixture and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-06-08 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to store foods in accordance with professional standards for food safety for a total of 104 residents who received food from the kitchen when: 1. There were expired food items, and food items not labeled with a date located in the resident refrigerator; and 2. Food items in the kitchen were not labeled with an expiration date. These failures had the potential to result in foodborne illnesses among residents. Findings: 1. During a concurrent observation and interview on 6/7/23, at 10:23 AM, in the [NAME] Hall Medication Storage Room, Licensed Nurse (LN) 5 confirmed the refrigerator used to store resident food contained an opened lemon meringue pie container, a plastic storage container with beans in it, and two orange juice containers with an expiration date of 6/2/23. LN 5 confirmed the lemon meringue pie, and the beans did not have a date on them. LN 5 stated there needed to be a date on the food items because they could spoil, and the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-06-08 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to ensure adequate infection prevention and control measures were practiced for a census of 108, when, 1. Shared glucometers (a device that measured blood sugar in diabetes residents) were not cleaned and sanitized based on standards of practice or manufacturer guidelines for four residents (Resident 17, Resident 98, Resident 70, and Resident 465), 2. A facility staff placed a contaminated facemask on an open box of clean gloves on the top of the PPE (Personal protective equipment worn to prevent the exposure to infectious materials such as gown, gloves, mask, goggles/face shield) cart prior to entering an isolation room, and, 3. A facility staff did not put on the required PPE when entering a COVID-19 positive resident's room. These failures had the potential to spread infection among residents and staff in the facility that could lead to serious illness. Findings: 1a. During a medication pass observation, with Licensed Nurse (LN) 2, in the facility's [NAME] station, on 6/5/23, at 11:38 AM, LN 2 entered Resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-06-08 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to provide one resident (Resident 103) with a dignified existence and self-determination following a room change, when Resident 103's clothes were left in a large garbage bag on the floor of his new room, Resident 103's wheelchair was not provided to him in his new room, and Social Services did not follow-up with Resident 103 following a room change. These failures had the potential for Resident 103 to experience negative feelings of self-worth and resulted in a loss of independence. Findings: Review of Resident 103's admission Record indicated Resident 103 was admitted to the facility in 2023, with diagnoses which included, muscle weakness and cervical spinal fusion (surgery that joins two or more of the bones in the neck). During a concurrent observation and interview on 6/5/23, at 2:48 PM, in Resident 103's room, a large garbage bag full of clothes was noted to be in the corner of Resident 103's room. Resident 103 stated he changed rooms on 6/1/23. Resident 103 further stated he had been asking for his…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-06-08 · tag F0558 — failed to accommodate residents' needs and preferences — isolatedReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to provide reasonable accommodation of needs and preferences for 1 of 31 sampled residents (Resident 8) when Resident 8's call light was not within reach. This failure had the potential for Resident 8 to not have her needs met. Findings: During an observation on 6/5/23, at 2:58 p.m., Resident 8 was lying in bed on her right side. To the left of Resident 8 was a nightstand. Resident 8's call light was draped over the nightstand out of Resident 8's reach. During a concurrent observation and interview on 6/5/23, at 3:05 p.m., CNA 1 confirmed Resident 8's call light was draped over the nightstand and Resident 8 would not be able to reach the call light from where it was located. During an interview on 6/8/23, at 1:13 p.m., the DON stated the expectation was for a resident's call light to be within reach. Review of Resident 8's fall care plan, revised 11/28/22, in the section titled Interventions, indicated, .Be sure the resident's call light is within reach and encourage the resident to use it for assistance as…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-06-08 · tag F0584 — failed to keep a safe, clean, comfortable home — isolatedHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to accurately track, replace, and/or reimburse two of 31 sampled residents (Resident 2 and Resident 59) personal belongings when: 1. An inventory of Resident 59's personal belongings revealed items not on the facility inventory sheets, and personal belongings on the inventory sheets were missing. 2. Resident 2's personal property was not considered for replacement or reimbursement, nor was Resident 2 informed of the outcome of the reported theft and loss of a personal item. These failures resulted in missing and unreimbursed personal belongings for Resident 2 and Resident 59 and had the potential for additional items, not listed on the inventory sheets, to go unreimbursed if they went missing. 1. Review of Resident 59's 'admission Record' indicated Resident 59 was admitted with diagnoses which included, Alzheimer's Disease (a progressive disease that destroys memory) and dementia (a group of thinking and social symptoms that interferes with daily functioning). Review of Resident 59's clinical document titled, Brief Interview…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-06-08 · tag F0636 — isolatedAssess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure Minimum Data Set (MDS- comprehensive mandatory assessment process for facilitating care management for all residents in nursing homes) assessments were completed accurately for one of 31 sampled residents (Resident 34), when Resident 34 was inaccurately coded as not using wanderguard (a device that alerts the staff when a resident at risk of elopement approaches a monitored exit door) on her annual and quarterly MDS assessments. This failure resulted in inaccurate assessments, had the potential of inaccurate care planning, and had the potential for Resident 34 to not receive necessary care. Findings: Review of an admission Record indicated Resident 34 was admitted to the facility in 2015 with multiple diagnoses including dementia (a condition that impairs a person's brain function such as ability to remember, think, or make decisions that interferes daily life activities). Review of Resident 34's physician order dated 4/20/19,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-06-08 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure a nutrition care plan was accurate and revised for one of 31 sampled residents (Resident 35), when Resident 35's care plan reflected the incorrect intervention for the use of Total Parenteral Nutrition (TPN: feeding of nutritional products to a person intravenously, bypassing the usual process of eating and digestion). This deficient practice resulted in inaccurate care planning and had the potential for Resident 35 to receive inadequate care. Findings: Review of an admission Record indicated Resident 35 was admitted to the facility in mid-2022 with multiple diagnoses including disease of the stomach and duodenum (first part of small intestine), disease of the pancreas (an organ of digestive system), esophagitis (inflammation of the food pipe), and abnormal weight loss. Review of Resident 35's care plan, revised 12/8/22, indicated, Focus: [Resident 35] is at risk for altered nutrition/hydration status and/or weight fluctuation r/t [related to] .DX [diagnoses]: AKF [Acute Kidney Failure], nausea and vomiting, UTI…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-06-08 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review the facility failed to adhere to accepted standards of quality, delivery of care, and documentation practices when: 1. The routine quality control tests (a test to ensure accurate functioning and results of a medical device) were not performed on all glucometer devices (device used to measure blood sugar in diabetic residents) actively used on each medication cart (a mobile cart that stored resident's medications, supplies and devices) in the facility's East station (a unit in the facility). 2. The medical doctor did not document or provide clinical justification for a psychiatric diagnosis in one out of 32 sampled residents (Resident 74). These failed practices may result in inaccurate test results, unsafe medication use, or inaccurate monitoring of the residents blood sugar levels. Findings: 1. During a review of the facility's glucometer quality control document, titled Daily Quality Control Record, dated for 5/2023 and 6/2023, the document for the East station indicated daily quality control testing of one glucometer device for each of the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-06-08 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide the necessary care and services for two of 31 sampled residents (Resident 8 and Resident 72 ) when, staff did not offer or assist to get Resident 8 and Resident 72 out of bed. These failures resulted in unmet care needs for Resident 8 and Resident 72, with the potential to remove Resident 8's and Resident 72's ability to achieve their highest practicable well-being and quality of life. Findings: 1a. During a concurrent observation and interview on 6/7/23, at 9 AM, Resident 8 was observed to be in bed. Certified Nursing Assistant (CNA) 5 stated that Resident 8 did not get out of bed at all. CNA 5 stated she assisted Resident 8 to eat her breakfast meal in bed. CNA 5 confirmed Resident 8 did not have a wheelchair in her room to get out of bed and she had not seen one in her room before. CNA 5 stated she was not aware if Resident 8 could get out of bed as no other staff had relayed that information to her. During an interview on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-06-08 · tag F0679 — failed to provide activities — isolatedProvide activities to meet all resident's needs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide an ongoing activity program to meet the needs and interests for two of 31 sampled residents (Resident 88 and Resident 94) to ensure the residents maintained their highest practicable physical, mental, and psychosocial well-being. This failure had the potential to cause feelings of social isolation and depression among the residents. Findings: During an observation on 6/5/23, at 10:33 AM, Resident 88 was lying in bed and was wearing a hospital-type gown. Resident 88 was awake and looking around his room but did not speak when spoken to or make eye contact. Review of a medical record titled 'admission Record', dated 6/8/23, indicated Resident 88 had a diagnosis of spastic quadriplegic cerebral palsy (a disease affecting arm and leg movement), Lennox-Gastaut Syndrome (a seizure disorder), and developmental disorder of speech and language (inability to speak). During an observation on 6/5/23, at 11:28 AM, Resident 94 was lying in bed…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-06-08 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure treatment and care provided to two out of 31 sampled residents (Resident 88 and Resident 22) was in accordance with quality care and professional standards of practice when; 1. Facility staff failed to document physician ordered repositioning (turning resident from side-to-side in bed at specific intervals) for Resident 88 and, 2. Licensed nurses (LN) did not clarify and carry out verbal physician orders for Resident 22. These failures had the potential to result in Resident 88 developing pressure ulcers (skin wounds), and experiencing increased pain, and resulted in delayed care for Resident 88 and Resident 22. Findings: 1. During a concurrent interview and record review on 6/8/23, at 7:23 AM, Resident 88's Bed Mobility Tasks, with a date range of 5/20/23 to 6/5/23, was reviewed with Certified Nursing Assistant (CNA) 7. CNA 7 confirmed Resident 88's bed mobility task was documented every shift instead of every two hours. CNA 7 stated turning and repositioning was completed by the CNA's and documented…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-06-08 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure necessary care and services were provided to prevent the development of pressure ulcers (injury to skin and underlying tissue resulting from prolonged pressure on the skin) for one of 31 sampled residents (Resident 265), when Resident 265 was lying on an air mattress that was not plugged in and was completely deflated. This deficient practice had the potential to cause discomfort and placed Resident 265 at higher risk of developing pressure ulcers and/or skin breakdown. Findings: Review of an admission Record indicated Resident 265 was admitted to the facility in 2023 with multiple diagnoses including metabolic encephalopathy (a brain disorder caused by various diseases or toxins that affect the body's chemistry and disrupt the brain's function), epilepsy (a neurological disorder that causes seizures or unusual sensations and behaviors), muscle weakness, need for assistance with personal care, and difficulty in walking. Review of Braden Scale For Predicting Pressure Score Risk [a tool used to assess a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-06-08 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure the safety of one of one sampled resident (Resident 34) who was an elopement risk, when: 1. Resident 34's wanderguard (a device that alerts the staff when a resident at risk of elopement approaches a monitored exit door) was not checked weekly for proper functioning, and 2. Resident 34's wanderguard placement was not assessed accurately. These failures placed Resident 34 at risk of elopement and possible injury/harm. Findings: 1. Review of an admission Record indicated Resident 34 was admitted to the facility in 2015 with multiple diagnoses including dementia (a condition that impairs a person's brain function such as ability to remember, think, or make decisions that interferes daily life activities), and psychosis (a mental disorder characterized by a disconnection from reality). Review of Resident 34's Wandering Risk Assessment dated 11/3/22, indicated Resident 34 was at high risk for wandering. Review of a care plan revised 5/4/21, indicated Focus .[Resident 34] is an elopement risk/wanderer .…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-06-08 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review the facility failed to ensure narcotic (or controlled drugs like opioid or medications with potential for abuse) medications for pain control were accurately used and documented in the medical records for one of 31 sampled residents (Resident 74). These failures could contribute to unsafe narcotic drug use, lack of monitoring, and posed a risk for drug diversion (when drugs are abused or stolen). Findings: 1a. During review of the Resident 74's Medication Administration Record (MAR, a document listed drug use and administration record), with date ranges of 4/1/23 to 4/30/23, the record indicated an order for pain medication as follows: Oxycodone .Oral Tablet 10 MG (a narcotic pain medication; MG is unit of measure); Give 2 tablet by mouth every 8 hours as needed for severe pain -Start Date- 02/03/23. During a comparative review of Resident 74's narcotic drug sheet for oxycodone, titled Controlled Drug Inventory (or CDI- an accountability sheet that tracks the narcotic use), and the MAR, with date ranges of 4/1/23 to 4/30/23, the record indicated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-06-08 · tag F0760 — failed to prevent significant medication errors — isolatedEnsure that residents are free from significant medication errors.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review, the facility failed to ensure medication for treatment of high blood sugar called insulin was accurately reconciliated upon admission to the facility from the hospital for one resident (Resident 55) out of 31 sampled residents. This failure may have contributed to uncontrolled blood sugar levels, and missed insulin treatment and monitoring for the high-risk medication (high risk medication could cause adverse outcome without monitoring). Findings: During review of Resident 55's medical record titled Medication Administration Record (or MAR, had the medication and therapies ordered and administered), with date range of 6/1/23 to 6/30/23, the MAR indicated one order for a diabetic medication (diabetic-a person who is unable to regulate their blood sugar levels without diet or medicaiton) as follows: Lantus .(or Insulin Glargine, a long-acting diabetes injections into the skin); Inject 10 unit (a unit of measure) subcutaneously (under the skin) at bedtime for DM2 (or diabetes-…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-06-08 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure accurate medical records were maintained for one of thirty-one sampled residents (Resident 34) when Resident 34's wanderguard placement was not assessed and recorded accurately. This failure resulted in an inaccurate medical record for Resident 34. Findings: Review of an admission Record indicated Resident 34 was admitted to the facility in 2015 with multiple diagnoses including dementia (a condition that impairs a person's brain function such as ability to remember, think, or make decisions that interferes daily life activities), and psychosis (a mental disorder characterized by a disconnection from reality). Review of Resident 34's active physician order dated 6/29/21, indicated, WANDERGARD CHECK every shift CHART PLACEMENT/SITE Review of a Medication Administration Record (MAR) for May of 2023 and June of 2023 indicated Resident 34's wanderguard placement site was documented wheelchair (wc). During a concurrent observation, interview and record review on 6/7/23, at 10:53 a.m., Unit Manager…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
$21,548 in federal fines across 2 penalties.
- $12,438 — penalty dated 2025-03-27
- $9,110 — penalty dated 2025-01-07
Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.
Part of a chain
This home belongs to WINDSOR — 22 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 1 of 5 | 2.4 | -1.4 vs chain |
| Health inspection | 1 of 5 | 2.0 | -1.0 vs chain |
| Staffing | 3 of 5 | 3.0 | ≈ chain avg |
| Quality measures | 2 of 5 | 4.1 | -2.1 vs chain |
The other 21 homes this chain runs (chain average 2.4★, per CMS)
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Share | Since |
|---|---|---|---|---|
| WINDSOR NORCAL 13 HOLDINGS LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | since 01/04/2007 |
| ANTELOPE HOLDINGS I, LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | NO PERCENTAGE PROVIDED | since 06/30/2023 |
| ROBIN, AARON | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST; CORPORATE OFFICER | NO PERCENTAGE PROVIDED | since 06/30/2023 |
| TRESS, AVROHOM | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST; CORPORATE OFFICER | NO PERCENTAGE PROVIDED | since 06/30/2022 |
| NEWGEN ADMINISTRATIVE SERVICES, LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 04/24/2025 |
| SHAW, PAMELA | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 06/30/2023 |
| SOLANKI, KIRTI | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 05/10/2012 |
| THAO, PHENG | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 02/26/2024 |
| ANTELOPE REALTY HOLDINGS I, LLC | Organization | ADP OF THE SNF | — | since 05/22/2025 |
CMS files one row per role, so the 15 rows in the source record cover these 9 parties — each is shown once here with every role it holds. Nothing is omitted.
4 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
This home reported $221K paid to related parties (affiliated landlords or management companies) in its most recent cost report.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in CA
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the California Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 056324. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-07-24, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.