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Coastal Post Acute

348 Iris Drive, Salinas, CA 93906 · For profit - Corporation · 80 certified beds · (831) 449-5496 Medicare & Medicaid certified

Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Behavioral-health or dementia-care citations — no harm found (F0740, F0758)1 immediate-jeopardy citation$63,850 in federal fines
Insights

This home has serious findings on its record. Read them closely before you consider it.

In its favor
  • a middle-of-the-pack inspection score (3/5)
  • a high payroll-based staffing rating (4/5)
  • fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
Worth asking about
  • inspectors cited 1 immediate-jeopardy problem — the most serious level
  • a high number of inspection citations overall (39) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $63,850 in federal fines (most recent 2025-03-14)
  • its facility-reported quality-measure score sits well above its independent inspection score

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

4/5
CMS overall
4 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 3 of 5
StaffingFrom payroll records (PBJ) 4 of 5
Quality measuresSelf-reported by the facility 5 of 5

Worth a closer look. This home's quality-measure rating runs 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Hospital
★★★ 3/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
(831) 770-0444 · Call to confirm hours
Pharmacy
110 E Laurel Dr · (831) 754-1551 · Call to confirm hours
Grocery
965 N Main St · (831) 784-0144 · Call to confirm hours
Park
915 Victor St · (831) 758-7217 · Typically dawn to dusk
Place of worship

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 5 of 5
Long-stay residentspeople who live here 5 of 5
Short-stay residentsrehab / post-hospital 5 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 4 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating4★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased12.0%10.2%15.4%better
Long-stay residents who lose too much weight6.7%4.0%5.4%worse
Long-stay residents with a catheter left in their bladder0.0%0.8%0.9%better
Long-stay residents with a urinary tract infection0.0%1.2%2.0%better
Long-stay residents with depressive symptoms3.7%7.3%6.5%better
Long-stay residents who were physically restrained0.0%0.4%0.1%better than state — see note marked double-dagger below the table
Long-stay residents with falls causing major injury0.0%1.6%3.3%check this — see note marked star below the table
Long-stay residents whose ability to walk worsened11.4%9.8%16.1%better
Long-stay residents on antianxiety or hypnotic medication13.3%13.7%18.9%better
Long-stay residents given the seasonal flu vaccine100.0%98.2%95.3%typical
Long-stay residents with pressure ulcers3.4%4.3%4.7%better
Long-stay residents with worsening bladder/bowel control12.2%10.2%21.2%worse than state — see note marked double-dagger below the table
Long-stay residents who got an antipsychotic medication — see the note below the table9.4%12.0%17.1%better
Short-stay residents who newly got an antipsychotic medication0.5%1.5%1.4%better
Short-stay residents given the seasonal flu vaccine87.3%93.2%79.4%typical
Short-stay residents rehospitalized after admission14.5%23.0%22.6%better
Short-stay residents with an outpatient ER visit16.7%11.2%12.0%worse
Long-stay hospitalizations per 1,000 resident days1.112.251.67better
Long-stay outpatient ER visits per 1,000 resident days0.821.571.80better

* This home reported 0% on a measure where lower is better. That can mean genuinely excellent care — but because the number is self-reported, a zero can also mean the problem was not recorded. Weigh it against the inspection record above.

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

62.5% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — CMS rates that better than the national rate. This is CMS’s risk-adjusted rate over 113 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

62.5%U.S. median 51.5%
Got home and stayed home
9.9%U.S. median 10.7%
Went back to hospital
72.7%U.S. median 56.6%
Met the expected recovery
0.38U.S. median 0.31
Therapy hours / resident / day
0.25hours / resident / day
Physical therapy
0.11hours / resident / day
Occupational therapy
0.03hours / resident / day
Speech therapy

Met the expected recovery: 72.7% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 66 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.38 therapist hours per resident per day in 2026Q1 — more than 66% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 38% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF62.5%CMS range 54.8–70.251.5%Oct 2022–Sep 2024better than U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF9.9%CMS range 7.6–13.910.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge72.7%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge60.6%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge69.7%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified98.8%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting98.0%100.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay1.2%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened0.0%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization6.0%CMS range 3.4–9.47.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs0.951.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.44
RN hours/ resident / day
0.95
LPN hours/ resident / day
2.46
Aide hours/ resident / day
3.85
Total nurse hours/ resident / day
0.31
RN hoursweekends
39.7%
Total nursing turnover
16.7%
RN turnover

How full it usually is: this home is certified for 80 beds and averages 71.4 residents a day — about 89% occupied, or roughly 9 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.85 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.44 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.46 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.59 hrs/resident/day on weekends vs 3.95 on weekdays — 9% thinner on weekends. RN hours go from 0.49 to 0.31 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 40% is about the same as the national median of 45%.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

7
deficiencies at the latest standard inspection (2025-03-14)
16
at the previous standard inspection (2023-07-28)

Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

39 citations, most serious first. The 11 most serious are shown; the remaining 28 are one tap away and print in full.

  • Immediate jeopardy · Jcited before2025-04-09 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide supervision for one of 14 residents (Resident 1) who was at risk for leaving the facility (elopement) when Resident 1 went out of the facility premises without the facility's knowledge on [DATE]. This failure resulted in Resident 1 leaving the facility unattended and Resident 1 being found by a bystander face down and unresponsive at a bus stop. The bystander called 911 (universal emergency number) and EMS (Emergency Medical Services, a system that provides emergency medical care) responded and resuscitated Resident 1. Resident 1 was transferred to an acute care hospital where Resident 1 expired on [DATE]. On [DATE], at 4:59 p.m., an Immediate Jeopardy (IJ, a situation in which the facility's noncompliance with one or more requirements of participation has caused, or is likely to cause, serious injury, harm, impairment, or death to a resident) was identified and declared, in the presence of the facility's Administrator (ADM), Director of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2025-03-14 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure sanitary conditions were maintained in the food and nutrition services when: 1. One plastic spatula (a kitchen utensil with a wide, flat blade used for mixing spreading, lifting, and removing food) had burned handle and brownish color; 2. Nine pieces of large sized steel pan trays with a blackish colored substance on all the edges; 3. Several black colored dots were trapped in the bug light trap and was not clean as needed; and 4. Staff did not check the expiration date of the test strip prior to using. These failures had the potential to cause food contamination and illness for 69 out of 70 residents who received food from the kitchen. Findings: 1. During a kitchen observation and concurrent interview with the Dietary Manager (DM) on 3/11/25, at 9:34 a.m., a plastic spatula hanging in the kitchen utensil had burned on the handle. The DM verified the observation and further stated the plastic spatula should not be used. 2. During a kitchen observation and concurrent interview with the DM on 3/11/25 at…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-03-14 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to implement infection control measures when: 1. Resident 26's nasal cannula (flexible tubing inserted into the nostrils and attached to an oxygen [a colorless and odorless gas that people need to breathe] was hanging and expose on the resident side rails; 2. Staff did not perform handwashing/hand hygiene before and after gloving; 3a. Enhanced barrier precautions signage was not posted on the door for one resident; b. One staff member did not disinfect cap of medication bottle appropriately; and 4. The Physical Therapy Assistant (PTA) hanged the foley catheter bag on his cargo pants pocket. These failures had the potential to result in the transmission and spread of infection throughout the facility. Findings: 1. During an observation on 3/10/25 at 11:14 a.m., Resident 26's nasal cannula tubing was hanging and was exposed on the resident's side rails. During a concurrent observation and interview with Registered Nurse (RN) A on 3/10/25 at 12…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-03-14 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to ensure dignity and privacy was upheld for two of four sampled residents (Resident 121 and Resident 226 ) when Resident 121 and Resident 226 foley catheter (a thin, flexible tube inserted into the bladder through the urethra to drain urine) drain bags were left uncovered. This failure had the potential for adverse effects on the psychosocial well-being and health of Resident 121 and Resident 226. Findings: 1. During an observation on 3/10/25, at 10:29 a.m., in Resident 121's room. Resident 121 was observed sitting on his wheelchair with the urine bag hanging on the left side of his wheelchair uncovered and yellow colored urine was visible from the drainage bag. Review of Resident 121's clinical record indicated Resident 121 was admitted to the facility with diagnosis including benign prostatic hyperplasia (BPH, is a common condition in older men where the prostate gland, located below the bladder and surrounding the urethra, grows larger than normal). Review of Resident 121's physician's order indicated an…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-03-14 · tag F0583 — failed to protect personal privacy — isolated
    Keep residents' personal and medical records private and confidential.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and policy review, the facility failed to protect resident's rights to confidentiality of protected health information (PHI, any information in the medical record that can be used to identify an individual and that was created, used, or disclosed in the course of providing a health care service such as diagnosis or treatment)for one of 18 residents (Resident 7) when Registered Nurse D (RN D) left the computer screen on and unattended on top of the medication storage cart. This deficient practice had the potential to compromise the resident's privacy and confidentiality. Findings: During an observation on 3/12/25, at 2:35 p.m., Resident 7's medication orders were on the computer screen and RN D left the computer screen on and unattended. The computer that contained Resident 7's PHI was on top of the medication cart parked in the hallway facing away from resident rooms. During an interview with RN D on 3/12/25, at 2:40 p.m., RN D confirmed she left the computer screen on when she went to the other side of the facility to provide wound care to other…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-03-14 · tag F0645 — isolated
    PASARR screening for Mental disorders or Intellectual Disabilities
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure the PASARR (a federal requirement to help ensure that individuals are not inappropriately placed in nursing homes for long term care) Level 1 assessment was coded accurately for one of five sampled residents (Resident 6) reviewed for PASARR. This failure had the potential for having residents that were not appropriate in the facility and for Resident 6 not to receive the appropriate services. Findings: Review of Resident 6's clinical record indicated Resident 6 was admitted to the facility on [DATE] with diagnosis includes depression (mental health condition characterized by a persistent low mood, loss of interest, and other symptoms that interfere with daily life) and bipolar disorder (mental disorder characterized by periods of elevated mood and depression, often with poor decision-making). Review of Resident 6's PASARR Level 1 Screening Form dated 3/24/21, showed Resident 6 had no prescribed psychotropic (substance that affects how the brain…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-03-14 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure controlled medications (those with high potential for abuse and addiction) were fully accounted and given according to the physician's orders for two of seven sampled residents (Resident 51 and 66). Controlled medications were signed out of the Controlled Drug Record (CDR, an inventory sheet that keeps record of the usage of controlled medications) but not documented on the Medication Administration Record (MAR) as administered to the residents; Controlled medications were documented on the MAR as administered to the residents but not signed out of the CDR. The failure resulted in inaccurate accountability and had the potential for misuse or diversion (illegal distribution or abuse of prescription drugs or their use for purposes not intended by the prescriber) of controlled medications. Findings: During the survey, CDRs for two random residents (Resident 51 and 66) were requested for review. 1. A review of Resident 51's clinical record indicated a physician's order, dated 1/14/25 for tramadol (controlled medication…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-03-14 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to follow their policy and procedure (P&P) for proper labeling and storage of medications when food was stored on two of four medication storage carts. This deficient practice had the potential to cause cross contamination that could affect the residents. Findings: During a concurrent observation and interview on 3/12/25 at 12:26 p.m. with Licensed Vocational Nurse E (LVN E), one opened and dated cup of applesauce was found stored inside the top drawer of medication storage cart AA together with bottles of medication. LVN E stated the opened cup of applesauce should be discarded at the end of the shift. During an observation and interview on 3/12/25 at 1 p.m. with LVN F, one unopened cup of applesauce was found stored in the top drawer of medication storage cart BB during inspection. LVN F stated the cup of applesauce was for mixing with medication for some of the residents. During an interview on 3/14/25 at 2:25 P.M. with the Director of Nursing (DON), the DON stated no food should be stored on or inside the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-01-26 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — pattern
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observation, interview, and policy review, the facility failed to ensure that the facility environment remains free of accident hazards when the temperatures of hot water at the sinks of Room AA and Room BB were at 127 degrees Fahrenheit (F, temperature scale) and 130 F. This failure placed the residents and staff at risk for accidental burns. Findings: During an observation with the maintenance director (MD) on 1/26/24 at 12:45 p.m., the sink in the restroom of Room AA was shared by four residents, and the temperature of the sink hot water was at 127 F. The sink in the restroom of Room BB was shared by two residents, and the temperature of the sink hot water was at 130 F. During an interview with the MD on 1/26/24 at 1:05 p.m., he stated the sink hot water temperature should be maintained between 105 F to 115 F. Review of the facility ' s undated policy, TELS Masters, indicated the hot water temperature typically falls between 105 F to 115 F. For burn prevention, it advises that the facility keep domestic water temperatures below 120 F.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-01-26 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and policy review, the facility failed to implement infection control practices when: 1. Certified Nursing Assistant A (CNA A) placed soiled linen and towels on the restroom floor in Resident 1's room and carried the soiled linen and towels out of Resident 1's room and in the hallway; and 2. CNA B cleansed Resident 2, then carried a bag of used incontinent brief and soiled towels with gloved hands, walked out of Resident 2 ' s room and in the hallway. These failures had the potential to spread infection in the facility. Findings: 1. During an observation in Resident 1's restroom on 1/26/24 at 2:50 p.m., the soiled linen and towels were on the restroom floor. During an observation and interview with CNA A in Resident 1 ' s restroom on 1/26/24 at 3 p.m., she stated she changed Resident 1 in the restroom per Resident 1's request, and she placed the soiled linen and towels on the restroom floor. CNA A stated she should place the soiled linen and towels in the hamper and not on the floor. Then, CNA A put on gloves, picked up the soiled linen and towels,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-11-30 · tag F0582 — isolated
    Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure the Notice of Medicare Non-Coverage (NOMNC, notice informing the resident that Medicare covered services will end) was issued in a timely manner for one of three sampled residents (Resident 1). This failure had the potential to compromise the residents' right to appeal (apply for reversal of) the decision to discontinue Medicare covered services. Findings: Review of Resident 1's medical record indicated she was admitted on [DATE] and her primary payer source was Medicare. The medical record indicated Resident 1's last day of Medicare covered services was on 10/3/23. Resident 1 was discharged from the facility on 10/4/23. Review of Resident 1's NOMNC indicated her Medicare covered services would end on 10/3/23. The NOMNC had typewritten instructions on how to appeal the decision to end Medicare covered services. The NOMNC had a section designated for the resident to sign in order to acknowledge she received the notice. Resident 1 signed this…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
Show the remaining 28 citations
  • Potential for harm · Fcited before2023-07-28 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and document review, the facility failed to ensure food was stored and/or prepared under sanitary conditions when: 1. There was a crusty white substance on several areas of the ice machine; and 2. Kitchen staff did not follow manufacturer's instructions when testing the kitchen surface sanitizer (solution used to kill microorganisms on kitchen surfaces). These failures had the potential to cause foodborne illness (illness caused by contaminated food) for 66 out of 66 residents. Findings: 1. During an observation on 7/26/23 at 7:45 a.m., accompanied by the dietary manager (DM), the facility's ice machine was inspected. There were streaks of a crusty white substance running along the top and down the left side of the ice machine. This crusty white substance was also found under the ice machine's lid. More of this crusty white substance was found in the area where the lid contacted the body of the ice machine. During a concurrent interview with the DM, she confirmed the presence of the crusty white substance on the ice machine. The DM acknowledged the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2023-07-28 · tag F0925 — failed to control pests — widespread
    Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure their pest control program was effective when there were several fruit flies (small flying insects that have the potential to contaminate food) in the kitchen, even though the kitchen had recently been treated for fruit flies. The presence of pests in the kitchen had the potential to result in foodborne illness (illness caused by contaminated food) for 66 out of 66 residents. Findings: Review of the facility's pest control summary, dated 7/6/23, indicated 22 live fruit flies were found in the kitchen. The summary further indicated the pest control company applied treatment in response to the fruit flies that were found in the kitchen. During an observation on 7/26/23 at 7:54 a.m., accompanied by the dietary manager (DM), there was a white bucket on the floor near one corner of the kitchen. There were approximately 11 live, small, black, flying insects observed on this white bucket. During a concurrent interview with the DM, she confirmed the presence of the live, small, black, flying insects in the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-07-28 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure the temperature (temp) in one of two medication refrigerators (Ref #2) was maintained within acceptable range from 36 to 46 degrees Fahrenheit (ºF) as per the manufacturers' and the facility's guidelines. Ref #2 had out-of-range temp readings 4 times in June 2023, and 23 out of 47 times in July 2023, without any documented action taken by the staff to correct the out-of-range temps. Exposing medications to out-of-range temps, such as too hot or cold, can cause them to become unstable and even degrade, posing a risk of negative side effects and decreasing their effectiveness. Findings: On 7/24/23 at 9:37 a.m., a visit to the medication room with the director of nursing (DON) identified two medication refrigerators: one small Immunization Refrigerator and a larger house-hold type medication refrigerator (Ref #2). A review of the thermometer inside Ref #2 with the DON indicated temp reading of 34ºF. Ref #2 was observed to contain 19 pre-filled insulin (medication to lower blood sugar) pens, 2 insulin…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-07-28 · tag F0804 — failed to serve food at safe, palatable temperature — pattern
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure food palatability was maintained, when six of 17 sampled residents (Residents 11, 41, 12, 269, 270 and 6) complained about the taste of the food being served. This failure had the potential to result in decreased food intake and weight loss, compromising the resident's nutritional status. Findings: 1. During an interview with Resident 11 on 7/24/23 at 8:15 a.m., he stated he did not like the food in the facility because the food tasted bland. Review of Resident 11's clinical records indicated, was admitted to the facility on [DATE] and had a brief interview for mental status (BIMS, widely used tool, to screen and identify the cognitive condition of residents) score of 15 (a score 15 indicated the resident was cognitively intact). 2. During an interview with Resident 41 on 7/24/23 at 8:53 a.m., she stated she had issues with her food since the change of management about a year and a half ago. Resident 41 further stated the food…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-07-28 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based an interview, and record review, the facility failed to ensure the dignity of one of 17 sampled residents (Resident 317), when certified nursing assistant G (CNA G) did not use proper technique in modestly covering Resident 317's unclothed lower body. This failure was against the resident's right to dignity. Findings: Resident 317 was admitted with diagnoses which included Parkinson's disease, dementia with behavioral disturbance and agitation, unsteadiness on feet, age-related osteoporosis (bone mineral density and bone mass decreases, increasing risk of broken bones), major depressive disorder, pancytopenia (a decrease in all three blood cell types), dysphagia (trouble swallowing) following cerebrovascular disease, weakness, repeated falls, psychotic disorder with delusions, nutritional deficiency, acute kidney failure, anxiety disorder, intellectual disabilities, cognitive communication deficit, and history of falling. During an interview with the director of nursing (DON) on 7/27/23 at 9:52 a.m., she stated CNA H came in to her office to tell her that Resident 317 had a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-07-28 · tag F0578 — failed to honor advance directives / code status — isolated
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure one of 17 sampled residents (Resident 35) had been informed about having an advance directive (legal form directing their wishes about their healthcare, whether from them or a named individual on their behalf), when no documentation was found about advance directive. This failure had the potential to result with inability to make medical decisions and could lead to the delivery of unnecessary or inappropriate medical services. Findings: Resident 35 was admitted to the facility with diagnoses which included dysphagia following unspecified cerebrovascular disease (stroke), dysphagia (swallowing difficulties), metabolic encephalopathy (a problem in the brain), adult failure to thrive, acute kidney failure, nephrogenic diabetes insipidus (kidneys do not function correctly, so too much fluid gets flushed out in the urine), and history of pulmonary embolism (a sudden blockage in the pulmonary arteries, the blood vessels that send blood to the lungs). Review of Resident 35's electronic health record (EHR), there was no…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-07-28 · tag F0623 — isolated
    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure 1. one of 17 sampled residents (Resident 35) or their responsible party (RP, person who is accountable in making decision on behalf of the resident) received a notice of transfer and discharged to the general acute care hospital (GACH) and 2. the State Long-Term Care Ombudsman (Ombudsman, an advocate for residents in the nursing homes) office was not notified about two of 17 residents (Residents 35 and 317) transfer to the GACH. These failures had the potential of not providing the residents and/or their RPs with an access to an advocate who could inform them of their rights. Findings: 1. Resident 35 was admitted to the facility with diagnoses which included Parkinson's disease, Dementia with behavioral disturbance, mild protein-calorie malnutrition, dysphagia following unspecified cerebrovascular disease (stroke), schizophrenia (a chronic brain disorder that can include symptoms of delusions, hallucinations, disorganized speech, trouble with thinking and lack of motivation.), unsteady on feet, weakness, dysphagia…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-07-28 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to accurately complete the Minimum Data Set (MDS, an assessment tool) for one of 17 sampled residents (Resident 52). Failure to accurately assess the resident had the potential to compromise the facility's ability to provide resident-centered care plan interventions. Findings: Review of Resident 52's medical record indicated she was admitted on [DATE] and had the diagnoses of Alzheimer's Disease (brain disorder that destroys memory and thinking skills), dementia (mental disorder caused by brain disease or injury), and repeated falls. Review of Resident 52's SBAR [situation, background, assessment, recommendation] Communication Form, dated 5/9/22, indicated Resident 52 had a fall. Review of Resident 52's Fall Scene Investigation Report, dated 5/9/22 indicated, Resident was seen on the floor in her room at the left side of her bed. During an interview and concurrent record review with the Minimum Data Set Coordinator (MDSC) on 7/25/23 at 3:37 p.m., she…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-07-28 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide care and services in accordance with professional standards and facility policy and procedures for three of 17 sampled residents (Residents 7, 20, and 41), when: 1. Licensed Vocational Nurse (LVN) C failed notify the physician when Resident 7 refused his diabetic medication 8 times in June and 12 times in July 2023; 2. For Resident 41, LVN E administered 13 units of insulin (medication to lower blood sugar) while the order indicated to give 6 units, and informed the physician after he administered it; 3. For Resident 20, 72 hour alert charting was not completed post fall. These failures had the potential to cause complications of the residents' medical conditions. Findings: 1. A review of Resident 7's clinical record indicated he was admitted to the facility with diagnoses including type 2 diabetes mellitus (disease that impairs the body's ability to regulate blood sugar [BS]) and diabetic neuropathy (nerve damage due to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-07-28 · tag F0679 — failed to provide activities — isolated
    Provide activities to meet all resident's needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide activities for one of 17 sampled residents (Resident 52). This failure had the potential to negatively affect the resident's overall well-being. Findings: Review of Resident 52's medical record indicated she was admitted on [DATE] and had the diagnoses of Alzheimer's Disease (brain disorder that destroys memory and thinking skills), dementia (mental disorder caused by brain disease or injury), and major depressive disorder (mood disorder that causes persistent feelings of sadness and loss of interest). Review of Resident 52's Minimum Data Set (MDS, an assessment tool), dated 9/27/22, indicated doing her favorite activities was very important to Resident 52. Review of Resident 52's care plan, revised 10/20/22 indicated, The resident is dependent on staff for activities, cognitive stimulation, social interaction. The care plan also indicated, The resident needs 1 to 1 bedside/in-room visits and activities if unable to attend out of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-07-28 · tag F0740 — failed to provide behavioral / mental-health care — isolated
    Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to monitor, evaluate and managed residents behavior for one of 11 sampled residents (Resident 24), when Resident 24 had episodes of shaking her side rails when in bed. The failure had the potential for Resident 24, not attaining her highest well-being and caused discomforts to her roommate Resident 41. Findings: During an interview with Resident 41 on 7/24/23 at 8:53 a.m., she stated her roommate Resident 24 had episodes of banging or shaking her side rails when in bed. Resident 41 further stated, Resident 24 had this behavior going on for about a year [already] and she had been complaining to the facility but nothing had been done. During an observation and concurrent interview of Resident 24 on 7/24/23 at 12:50 p.m., Resident 24 was sitting in her wheelchair in the dining area, eating her lunch. She was confused and could not respond to questions when asked. Review of Resident 24's clinical records indicated, she was admitted to the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-07-28 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure controlled medications (those with high potential for abuse and addiction) were fully accounted and given according to the physician's orders for two of two sampled residents (Residents 2 and 267). Controlled medications were signed out of the Controlled Drug Record (CDR, or an inventory sheet that keeps record of the usage of controlled medications) but not documented on the Medication Administration Record (MAR) as administered to the residents; furthermore, there were no physician's orders for the administrations. The failure resulted in inaccurate accountability and had the potential for misuse or diversion (illegal distribution or abuse of prescription drugs or their use for purposes not intended by the prescriber) of controlled medications. Findings: During the survey, CDRs for two random residents (Residents 2 and 267) were requested for review. 1. A review of Resident 2's clinical record indicated he had a physician's order, dated 9/19/22, for hydrocodone-acetaminophen (Norco, a controlled medication for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-07-28 · tag F0757 — failed to avoid unnecessary drugs — isolated
    Ensure each resident’s drug regimen must be free from unnecessary drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure the medication regimen for one of 17 sampled residents (Resident 57) was free from unnecessary medications. Resident 57 had been receiving Reglan (metoclopramide; medication to treat nausea and vomiting) exceeding 12 weeks duration, as specified by the manufacturer, without a risk/benefit (R/B) assessment. This had the potential for the resident to experience side effects, specifically tardive dyskinesia (an involuntary movement disorder that causes a range of repetitive muscle movements in the face, neck, arms and legs) from prolonged use. Findings: A review of Resident 57's clinical record indicated a physician's order for metoclopramide 5 milligrams (mg) 1 tablet by mouth before meals for nausea/vomiting (N/V) since 2/24/2023 (5 months ago). The resident's July 2023 medication administration record (MAR) indicated the resident had been receiving it routinely three times daily at 8 a.m., 11 a.m., and 4 p.m. A review of Lexicomp, a nationally recognized drug information resource, indicated under Adult Dosing: To…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-07-28 · tag F0758 — failed to limit and justify psychotropic drugs — isolated
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure one of 17 sampled residents (Resident 35) was free from unnecessary psychotropic medications (drugs that affect brain activities associated with mental processes and behaviors) when Resident 35 received Remeron (generic name: mirtazepine, an antidepressant medication) for poor appetite related to depression without staff consistently monitoring for his meal intakes. The failure resulted in inadequate monitoring for the effectiveness of the medication. Findings: A review of Lexi-comp, a nationally recognized drug information resource, indicated Remeron is used to treat various medical conditions including depression. One of its side effects included increased appetite. A review of Resident 35's clinical record indicated he was an elderly resident admitted to the facility with diagnoses including unspecified dementia (the loss of cognitive functioning - thinking, remembering, and reasoning - to such an extent that it interferes with a person's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-07-28 · tag F0814 — failed to dispose of garbage properly — isolated
    Dispose of garbage and refuse properly.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and document review, the facility failed to ensure refuse (any disposable materials, which includes recyclable and non-recyclable materials) was stored properly when one out of four dumpsters was overfilled and the lid was not closed. This failure had the potential to attract insects, rodents, and other pests to the facility. Findings: During an observation on 7/25/23 at 9:46 a.m., accompanied by the dietary manager (DM), there were four dumpsters in the facility's designated waste storage area. One dumpster was overfilled with cardboard. The dumpster was so full that the lid would not close, as it was propped open by the cardboard inside. There were also several large cardboard boxes stored on top of the dumpster lid. During a concurrent interview with the DM, she confirmed the above observation and confirmed the dumpster lid should have been closed. The DM stated all her staff knew the dumpster lids were supposed to be closed. The DM acknowledged, an open dumpster could attract pests. The United States Food and Drug Administration's 2022 Food Code…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-07-28 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, licensed vocational nurse A (LVN A) failed to perform hand hygiene during wound treatment for one of two sampled residents (Resident 6). This failure had the potential to cause infection or other complications to Resident 6's wound. Findings: Review of Resident 6's medical record indicated he was admitted on [DATE] and had a pressure ulcer (damage to the skin or underlying tissue as a result of prolonged pressure) on the left buttock. During an observation on 7/26/23 at 2:00 p.m., LVN A performed treatment on Resident 6's left buttock pressure ulcer. While wearing a pair of clean gloves, LVN A cleaned Resident 6's pressure ulcer with a piece of gauze soaked in normal saline (solution used to clean wounds). She then removed her gloves and without performing hand hygiene, she put on a new pair of gloves. LVN A then took a piece of dry gauze, dried Resident 6's pressure ulcer, and removed her gloves again. Without performing hand hygiene, LVN A put on another pair…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2019-06-26 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to store, prepare, and distribute food safely when: 1. refrigerator #1 had torn, dirty gaskets and racks with peeling coating and rust; 2. refrigerator #2 had torn, dirty gaskets; racks with rust; and a discolored pork roast; and 3. freezer #2 had torn, dirty gaskets; racks with peeling coating and rust; and poultry and salmon with freezer burn These failures had the potential to cause food borne illness to a highly susceptible population of 75 residents who received food from the kitchen. Findings: During an initial tour and observation of the kitchen on 6/23/19 at 8:58 a.m. with the dietary aide (DA), refrigerator #1 had torn, dirty gaskets and racks with peeling coating and rust; refrigerator #2 had torn, dirty gaskets; racks with rust; and a discolored (gray/green) pork roast; and freezer #2 had torn, dirty gaskets; racks with peeling coating and rust; and poultry (turkey deli meat, chicken breasts, turkey pieces) and salmon fillets with freezer burn. During a concurrent interview, the DA confirmed the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2019-06-26 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — pattern
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure care and services were provided to prevent accidents or harm for five of 20 sampled residents, when: 1) There was no bolster (cushion for support) in Resident 39's bed and the bed level was raised. 2) A neurological assessment was not completed after seven unwitnessed falls for Resident 19 and the alarming devices were non-functional and not in place for Resident 19. 3) There were fire hazard items placed on three residents room light (Residents 23, 36 and 45). These failures had the potential to place residents at risk for accidental burns, repeated falls, injury, or even death. Findings: 1) Review of Resident 39's clinical record, Resident 39 was admitted on [DATE] with diagnoses included chronic kidney disease , hypertension (high blood pressure) and dementia (memory loss). Record Review of Resident 39 's MDS (resident tool assessment) dated 11/03/18, Resident 39 was severely cognitively impaired and required extensive…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2019-06-26 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observation and interview, the facility failed to promote resident's dignity when three certified nursing assistants (CNAs) were standing while assisting with meals for four of eight residents (Resident 6, Resident 11, Resident 15 and Resident 39) reviewed, which had the potential to decrease residents' self-esteem. Findings: During observation on 6/23/19 at 10:18 a.m., CNA E was standing in the dining area, while trying to feed Resident 15 with tapioca pudding. Resident 15 who was sitting in a geri-chair, coughed as CNA E spoon feeds her. During observation on 6/24/19, at 8:29 a.m., CNA G was standing while offering milk. Residents 6 and 11 while the residents were seated. During observation on 6/26/19 at 8:17 a.m., CNA F was standing while assisting Resident 39 to eat breakfast. Resident 39 was sitting in her wheelchair. During the interview with the DSD on 6/26/19, at 11:33 a.m., DSD stated CNAs should be seated at eye level with the residents while assisting with their meals to promote dignity.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2019-06-26 · tag F0582 — isolated
    Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure two of three sampled residents (Residents 25 and 44) discharged from Medicare Part A services received a Notice of Medicare Non-Coverage (NOMNC, a form given to Medicare recipients notifying them that Part A coverage is being terminated and providing information on how to file an appeal of that decision). This failure had the potential to prevent the residents from filing a timely appeal of the decision to discharge from Medicare Part A services. Findings: A review of Resident 25's clinical record indicated he was admitted to the facility on [DATE] with a primary diagnosis of pneumonia. The facility initiated a discharge from Medicare Part A services on 4/15/19 with benefit days remaining. A NOMNC was not found in the clinical record. A review of Resident 44's clinical record indicated he was admitted to the facility on [DATE] with a primary diagnosis of chronic kidney disease. The facility initiated a discharge from Medicare Part A services on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2019-06-26 · tag F0688 — failed to keep residents mobile / prevent decline — isolated
    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide restorative nursing assistant (RNA) services (exercise program intended to improve or maintain level of function) as ordered for two of 18 sampled residents (9 and 44). This failure had the potential to result in a decline in the residents functional abilities. Findings: 1. Review of Resident 44's clinical record indicated he was admitted on [DATE] with diagnoses including hemiplegia and hemiparesis (partial or total loss of ability to move one side of the body), abnormalities of gait and mobility, unsteadiness on feet, and generalized weakness. Review of Resident 44's physician's order, dated 4/18/19, indicated he was to receive RNA treatments consisting of omnicycle (arm and leg pedal exerciser), shoulder and elbow exercises, sitting in wheelchair with ankle weights, and knee and hip exercises. Review of Resident 44's document Rehabilitation and Restorative Nursing Program dated 4/16/19, indicated he was to receive the above RNA treatments…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2019-06-26 · tag F0694 — isolated
    Provide for the safe, appropriate administration of IV fluids for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure care of an intravenous (IV, within a vein) site dressing and accurate measurement of arm circumference and external length catheter were completed as per physician orders for one (Resident 66) of one resident reviewed with IV catheters, which had the potential to result to IV complication. Findings: Review of Resident 66 's clinical record, Resident 66 was admitted on [DATE] with diagnoses included sepsis (serious complication of infection) disruption of external operation (surgical) wound, and muscle weakness. Review of Resident 66's MDS dated [DATE], Resident 66 was cognitively alert and required supervision during activities of daily living. During concurrent observation and interview on 06/23/19 at 9:28 a.m., Resident 66 had rashes and bruise on the right upper arm skin surrounding the transparent dressing of the IV site. Resident 66 also stated that nurses had pulled his external length catheter every time they changed the IV…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2019-06-26 · tag F0698 — failed to provide proper dialysis care — isolated
    Provide safe, appropriate dialysis care/services for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure dialysis (the clinical purification of blood as a substitute for normal function of the kidney) communication record were completed, for one of one resident receiving dialysis (21). This failure had a potential to put Resident 21 at risk in developing undetected, potentially life-threatening complications related to dialysis treatment. Findings: During a review of clinical record for Resident 21, the admission Record dated 6/26/19 indicated Resident 21 was admitted on [DATE] with diagnosis of end stage renal disease (gradual loss of kidney function), acute on chronic combine systolic (congestive) and diastolic (congestive) heart failure (a progressive heart disease that affects pumping action of the heart muscle) and hypertension (high blood pressure). During a review of clinical record for Resident 21, the following Nurse's Dialysis Communication Records dated 3/8/19, 5/17/19, 6/10/19 and 6/21/19 were incomplete. During an interview with the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2019-06-26 · tag F0757 — failed to avoid unnecessary drugs — isolated
    Ensure each resident’s drug regimen must be free from unnecessary drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure adequate indication, behavioral and adverse/side-effects monitoring for one of 20 sampled residents (Resident 122) related to use of Seroquel (treats mental/mood disorder), which had the potential to result to adverse drug reactions. Findings: Review of Resident 122 's clinical record, Resident 122 was admitted on [DATE], with diagnoses included dementia (memory loss), muscle weakness, and parkinson's disease (central nervous system disorder, often including tremors). Review of Resident 122 physician's order dated 6/2019 indicated Seroquel 200 mg po OD for dementia. Review of Resident 122's care plan, medication and treatment administration record dated 6/2019, there was no targeted behavior that includes its monitoring related to the use of Seroquel. Additionally, there was no adverse or side-effects monitoring of the drug. Interview with LVN J on 6/24/19, at 9:01 a.m., LVN J confirmed lack of targeted behavioral and adverse/side-effects…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2019-06-26 · tag F0758 — failed to limit and justify psychotropic drugs — isolated
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on interview and record review, the facility failed to ensure that the Alprazolam (anti-anxiety) for one of 20 sampled residents (Resident 122) was limited to 14 days, which had the potential to cause adverse drug reactions. Findings: Review of Resident 122 physician's order dated 6/15/19, indicated Alprazolam tablet Disintegrating 0.25 mg. Give 1 tablet by mouth as needed for anxiety. Interview with LVN J on 6/24/19 at 9:01 a.m., LVN J confirmed that Alprazolam as needed had no stopped date within duration of 14 days.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2019-06-26 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure: 1) resident medications were sufficiently labeled; 2) unused narcotics were disposed of; and 3) discontinued narcotics were secured. This failure had the potential to result in the accidental administration of a wrong medication to the wrong resident and/or drug diversion. Findings: 1. During an observation of medication cart TEAM 1 on 6/23/19 at 1:08 p.m., three opened boxes of Natural Balance Tears (eye drops) were in the medication cart each labeled with only a room number. During a concurrent interview with the associate director of nurses (ADON), she confirmed the observation. 2. During an observation of medication cart TEAM 2 on 6/23/19 at 1:15 p.m., the narcotic drawer contained three small plastic envelopes each containing a single tablet. One envelope was labeled with a room number and date; a second envelope was labeled with a room number, resident name, and date: and a third envelope was labeled with a resident name and a partially illegible drug name. During a concurrent interview with the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2019-06-26 · tag F0810 — isolated
    Provide special eating equipment and utensils for residents who need them and appropriate assistance.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observation, interview and record review, the facility failed to provide plateguard (stainless steel food guard to secure food spill) during lunch meal for one of seven residents (Resident 61) reviewed with adaptive devices, which had the potential to affect resident's ability to complete self-feeding task. Findings: During dining observation on 6/23/19 at 12:15 p.m., Resident 61 had no plate guard during lunch meal which had caused some food particles to have been spilled on the table. The plateguard was left on the tray cart. CNA H did not attach the plateguard on top of the plate. During interview with CNA H on 6/23/19 at 12:16 p.m., when asked where's the plateguard of Resident 61, CNA H pointed out the silverware underneath the plate. During interview with DSD on 06/26/19 at 11:33 a.m., the DSD stated the CNA should be responsible for putting the plateguard on top of the plate. The DSD showed that the silverware underneath the plate which the CNA pointed out was not the plateguard. Review of Resident 61's meal card dated 6/23/19, indicated devices: Plate Guard.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2019-06-26 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to implement infection control practices when used lancets (a spring-loaded device that contains a needle) were stored in an unlocked freezer in an unlocked biohazardous waste storage area. This failure had the potential to expose the residents to infectious disease. During an observation of the biohazardous waste storage area with the associate director of nursing (ADON) and the van driver (VD) on 6/24/19 at 8:45 a.m., the door to the storage area was unlocked. A freezer used to contain biohazardous waste was also unlocked. Thirteen lancets and caps (lancet covers) were scattered on the bottom of the freezer. During a concurrent interview, both the ADON and VD confirmed the observations. During an interview with the maintenance supervisor (MS) on 6/24/19 at 8:53 a.m., when asked if the biohazardous waste storage area should be locked, he stated it should be locked. A review of the facility's policy, Disposal of Medications and Medication-Related Supplies: Syringe and Needle Disposal dated April 2008, indicated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$63,850 in federal fines across 1 penalty.

  • $63,850 — penalty dated 2025-03-14

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Part of a chain

This home belongs to WINDSOR — 22 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 4 of 52.4+1.6 vs chain
Health inspection 3 of 52.0+1.0 vs chain
Staffing 4 of 53.0+1.0 vs chain
Quality measures 5 of 54.1+0.9 vs chain
The other 21 homes this chain runs (chain average 2.4★, per CMS)

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleShareSince
ANTELOPE REALTY HOLDINGS I, LLCOrganization5% OR GREATER DIRECT OWNERSHIP INTERESTNO PERCENTAGE PROVIDEDsince 07/29/2024
WINDSOR NORCAL 13 HOLDINGS LLCOrganization5% OR GREATER DIRECT OWNERSHIP INTERESTNO PERCENTAGE PROVIDEDsince 04/01/2007
ANTELOPE HOLDINGS I, LLCOrganization5% OR GREATER INDIRECT OWNERSHIP INTERESTNO PERCENTAGE PROVIDEDsince 06/30/2023
ROBIN, AARONIndividual5% OR GREATER INDIRECT OWNERSHIP INTEREST; CORPORATE OFFICERNO PERCENTAGE PROVIDEDsince 06/30/2023
TRESS, AVROHOMIndividual5% OR GREATER INDIRECT OWNERSHIP INTEREST; CORPORATE OFFICERNO PERCENTAGE PROVIDEDsince 06/30/2022
NEWGEN ADMINISTRATIVE SERVICES, LLCOrganizationOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 04/23/2025
KHAN, SHAHIDIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 01/01/2024
MOHAR-GREWAL, PREETIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 03/01/2023
SHAW, PAMELAIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 06/30/2023
348 IRIS DR. PROPCO, LLCOrganizationADP OF THE SNFsince 05/14/2025

CMS files one row per role, so the 16 rows in the source record cover these 10 parties — each is shown once here with every role it holds. Nothing is omitted.

5 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$9.8M
Net patient revenuemost recent cost report
-3.4%
Operating marginrevenue minus expenses
$140K
Related-party expense1% of expenses
Who pays — share of resident-days
Medicaid 78%Medicare 8%Other / private 14%

About 78% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $140K paid to related parties (affiliated landlords or management companies) in its most recent cost report.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$410per resident / day
operating cost
$12,464per month
≈ monthly operating cost
$396per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in CA

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the California Medicaid page.

Typical monthly cost in California
$12,167/mo
Nursing home (semi-private)
$15,178/mo
Nursing home (private)
$7,000/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 055871. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-03-14, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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