Harvest Manor Healthcare and Rehabilitation Center
839 North Range Avenue, Denham Springs, LA 70726 · For profit - Limited Liability company · 171 certified beds · (225) 665-8946 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- it has abuse, neglect, or exploitation citations (F0600, F0609) — most recent Jul 2025
- it has a citation for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- it has a citation for mishandling residents’ money or property (F0565)
- inspectors cited 4 immediate-jeopardy problems — the most serious level
- inspectors recorded 1 serious finding as past non-compliance — the problem was found, fixed, and verified before the survey closed, so it is history rather than a current condition, but it is still worth asking what changed
- a high number of inspection citations overall (31) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- the CMS record shows $304,311 in federal fines (most recent 2025-07-11)
- its independent health-inspection rating is low (1/5)
- its payroll-based staffing rating is low (2/5)
- its facility-reported quality-measure rating is low (2/5)
- about 30% of its spending goes to commonly-owned related companies
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 1 of 5 |
| StaffingFrom payroll records (PBJ) | 2 of 5 |
| Quality measuresSelf-reported by the facility | 2 of 5 |
Location & what’s nearby
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Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 2 of 5 |
| Long-stay residentspeople who live here | 2 of 5 |
| Short-stay residentsrehab / post-hospital | 2 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating fell from 3 to 1 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 9.0% | 17.8% | 15.4% | better |
| Long-stay residents who lose too much weight | 13.6% | 5.2% | 5.4% | worse |
| Long-stay residents with a catheter left in their bladder | 1.2% | 1.2% | 0.9% | worse |
| Long-stay residents with a urinary tract infection | 5.7% | 2.1% | 2.0% | worse |
| Long-stay residents with depressive symptoms | 3.0% | 2.3% | 6.5% | worse than state‡ — see note marked double-dagger below the table |
| Long-stay residents who were physically restrained | 0.0% | 0.2% | 0.1% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with falls causing major injury | 6.4% | 3.5% | 3.3% | worse |
| Long-stay residents whose ability to walk worsened | 11.0% | 17.9% | 16.1% | better |
| Long-stay residents on antianxiety or hypnotic medication | 27.5% | 23.2% | 18.9% | worse |
| Long-stay residents given the seasonal flu vaccine | 99.4% | 94.9% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 2.9% | 5.6% | 4.7% | better |
| Long-stay residents with worsening bladder/bowel control | 13.9% | 15.8% | 21.2% | better |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 22.1% | 22.7% | 17.1% | worse |
| Short-stay residents who newly got an antipsychotic medication | 1.4% | 3.1% | 1.4% | typical |
| Short-stay residents given the seasonal flu vaccine | 90.4% | 76.3% | 79.4% | better |
| Short-stay residents rehospitalized after admission | 30.9% | 28.0% | 22.6% | worse |
| Short-stay residents with an outpatient ER visit | 8.0% | 14.8% | 12.0% | better |
| Long-stay hospitalizations per 1,000 resident days | 2.35 | 2.56 | 1.67 | worse |
| Long-stay outpatient ER visits per 1,000 resident days | 1.84 | 2.74 | 1.80 | typical |
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
50.9% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 68 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 30.6% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 49 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: not reported. This home filed no therapist hours at all in its payroll data for this quarter. That is a gap in what it reported, and we do not read it as an absence of therapy — the homes that file nothing here include ones that discharged hundreds of Medicare rehab patients in the very same period, who plainly received therapy from someone. Because we cannot tell a home that under-reports from one that genuinely provides little, this home is left out of the comparison above rather than scored at zero. Ask it directly how many therapist hours a rehab resident gets, and on which days.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 50.9%CMS range 41.4–61.1 | 51.5% | Oct 2022–Sep 2024 | no different from U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 11.1%CMS range 7.4–16.3 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 30.6% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 36.7% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 20.4% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 92.9% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | 100.0% | 100.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 2.9% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 0.0% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 8.2%CMS range 5.0–17.1 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 1.19 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 171 beds and averages 164.7 residents a day — about 96% occupied, or roughly 6 beds typically open. It runs essentially full — expect a waiting list. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.35 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.19 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.13 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 2.92 hrs/resident/day on weekends vs 3.52 on weekdays — 17% thinner on weekends. RN hours go from 0.24 to 0.08 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 44% is about the same as the national median of 45%. 2 administrators have left in the past year — frequent leadership churn is a warning sign families often miss.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
31 citations, most serious first. The 15 most serious are shown; the remaining 16 are one tap away and print in full.
- Immediate jeopardy · Kcited before2025-07-11 · tag F0600 — failed to protect residents from abuse and neglect — patternProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interviews, and record reviews, the facility failed to ensure each resident remained free from physical and psychosocial abuse for 7 (#R1, #1, #3, #5, #6, Unknown Resident #1, and Unknown Resident #2) of 9 (#R1, #1, #3, #4, #5, #6, #7, Unknown Resident #1, and Unknown Resident #2) residents reviewed for abuse. This deficient practice resulted in an Immediate Jeopardy situation on 02/22/2025, when Resident #4, a cognitively impaired resident, hit Resident #R1 on the back. The facility failed to ensure effective interventions were put into place to protect the resident's from abuse after the 02/22/2025 incident. Resident #4 exhibited continued aggressive and abusive behaviors, and was transferred to the facility's locked dementia care unit on 03/25/2025. On 03/25/2025, Resident #4 was observed grabbing Unknown Resident #1 by the feet and attempting to pull the resident out of their wheelchair. The resident was observed by a former employee to be fearful, displaying physical and verbal signs…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Immediate jeopardy · Kcited before2025-07-11 · tag F0609 — failed to report abuse allegations — patternTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure all alleged allegations involving physical and psychological abuse were reported immediately, but not later than 2 hours after the allegation was made, to the State Survey Agency, for 7 (#R1, #1, #3, #5, #6, Unknown Resident #1, and Unknown Resident #2) of 9 (#R1, #1, #3, #4, #5, #6, #7, Unknown Resident #1, and Unknown Resident #2) residents reviewed for abuse. This deficient practice resulted in an Immediate Jeopardy situation on 02/22/2025, when the facility failed to report allegations of abuse to the State Agency. On 02/22/2025, Resident #4 hit Resident #R1. On 03/25/2025, Resident #4 attempted to pull Unknown Resident #1 out of her wheelchair by her feet. On 04/17/2025, Resident #4 hit Resident #3. On 5/20/2025, Resident #4 pushed Resident #5, causing her to fall then Resident #4 hit Resident #5 in the face. On 05/25/2025, Resident #4 grabbed Unknown Resident #2's hair and pulled it and wouldn't let go. On 06/09/2025, Resident #4 told…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Immediate jeopardy · K2025-07-11 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — patternEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, observation, and interviews, the facility failed to ensure a resident received adequate supervision to prevent incidents for 1 (#4) of 10 (#1, #2, #3, #4, #5, #6, #7, #R1, Unknown Resident #1, and Unknown Resident #2) residents review for incidents. This deficient practice resulted in an Immediate Jeopardy situation on 05/26/2025, when Resident #4, a cognitively impaired resident with a history of aggressive behaviors and was assessed to need 1:1 supervision, was left unattended by staff. Resident #4 was placed on 1:1 supervision from 05/26/2025 through 06/09/2025. On 05/26/2025, Resident #4 was observed grabbing and pulling Unknown Resident #2's hair. On 06/02/2025, Resident #4 grabbed Resident #1's wheelchair, spun her around forcefully and began telling her she was bothering her. Interviews with staff revealed Resident #4 was not receiving 1:1 supervision at that time. On 06/09/2025, 1:1 supervision was removed and later that day, Resident #4 was involved in another incident where she…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Immediate jeopardy · K2025-07-11 · tag F0835 — failed to run the facility competently — patternAdminister the facility in a manner that enables it to use its resources effectively and efficiently.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record reviews, and interviews, the facility failed to be administered in a manner that enabled it to use its resources effectively and efficiently to attain or maintain the highest practicable physical, mental, and psychosocial well-being for 7 (#R1, #1, #3, #5, #6, Unknown Resident #1, and Unknown Resident #2) of 9 (#R1, #1, #3, #4, #5, #6, #7, Unknown Resident #1, and Unknown Resident #2) sampled residents. The facility failed to:1. Protect Resident's #R1, #1, #3, #5, #6, Unknown Resident #1, and Unknown Resident #2 from physical and psychosocial abuse by Resident #4;2. Report allegations of physical and psychosocial abuse by Resident #4 to the State Agency in the required timeframe; and3. Ensure Resident #4 received consistent adequate staff supervision to manage the resident's known verbally and physically abusive behaviors.This deficient practice resulted in an Immediate Jeopardy situation on 02/22/2025, when Resident #4, a cognitively impaired resident, hit Resident #R1. Resident #4…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Immediate jeopardy · Kcited before2025-02-26 · tag F0600 — failed to protect residents from abuse and neglect — patternProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interviews, and record review, the facility failed to protect the residents right to be free from verbal abuse for 1 (#1) of 4 (#1, #2, #3, and #4) residents reviewed for abuse. The facility failed to ensure Resident #1 was free from verbal abuse by S4CNA and S5CNA. This deficient Practice resulted in an Immediate Jeopardy situation on 01/22/2025 at 4:52 p.m. for Resident #1, a cognitively impaired resident who required staff assistance for care, when S5CNA was observed in video footage verbally abusing Resident #1 while providing care. On 01/29/2025 at 3:51 p.m., S4CNA was observed in video footage verbally abusing Resident #1 while providing care. On 01/30/2025 at 3:46 p.m., S4CNA was again observed in video footage verbally abusing Resident #1 while providing care. S4CNA and S5CNA continued to provide care to Resident #1 and other residents in the facility until S1ADM was notified of an allegation of abuse on 02/04/2025. It could be determined a reasonable person would suffer serious…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2025-08-13 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — the official record, unedited, may be distressing
Based on observation and interviews, the facility failed to prepare and serve food in accordance with professional standards for food safety by failing to ensure staff wore a facial hair restraint while serving residents' food from the steam table. This deficient practice had the potential to affect 164 residents who received food from the facility's kitchen.Findings: An observation was made of the breakfast meal service in the facility's kitchen on 08/11/2025 at 8:45 a.m. S4CK was plating food on the serving line. S4CK had a mustache and beard with no facial hair restraint. An interview was conducted with S3DM on 08/11/2025 at 8:49 a.m. S3DM observed S4CK on the serving line and stated he should have had on a facial hair restraint. An interview was conducted with S1ADM on 08/12/2025 at 12:50 p.m. He stated dietary staff with facial hair should wear a facial hair restraint while preparing and serving food.
- Potential for harm · F2025-08-13 · tag F0925 — failed to control pests — widespreadMake sure there is a pest control program to prevent/deal with mice, insects, or other pests.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interviews, and record review, the facility failed to maintain an effective pest control program so the facility was free of roaches in the facility's kitchen. This deficient practice had the potential to affect 164 residents who received food from the facility's kitchen.Findings: Review of the facility's policy titled, Pest Control and Procedure, and dated 09/01/2019, revealed the following, in part:Policy: Each facility will have an effective pest control plan in place with resident safety as the top priority. Contingency plans will also be in place should active pest activity be identified. Review of the facility's Maintenance Log revealed an entry on 06/25/2025 for roaches in the kitchen on the serving table. An observation was made of the facility's lunch service in the kitchen on 08/11/2025 beginning at 11:27 a.m. There was a hole in the caulk between the cinderblock wall and the steam table. The following was observed coming from the hole onto the steam table and toward the uncovered food on the steam table:11:30 a.m. - a roach the size of a grain of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-08-13 · tag F0565 — failed to support the resident council — patternHonor the resident's right to organize and participate in resident/family groups in the facility.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, interviews, and record review, the facility failed to ensure the resident group had a private space large enough for all residents who wanted to attend resident council meetings. This deficient practice had the potential to affect all residents who wished to attend resident council meetings. The facility had a current census of 165.Findings: Review of the Resident Council Meeting Minutes dated 08/06/2025 revealed the following, in part:Administration: Residents were wondering what's going on with the enclosed area. Review of the Resident Council Meeting Minutes dated May 2025 through August 2025 revealed the following amount of residents were in attendance:05/07/2025 - 15 residents06/04/2025 - 13 residents07/02/2025 - 9 residents08/06/2025 - 14 residents A meeting was held with members of the resident council on 08/11/2025 at 1:10 p.m. in the facility's cafe. Residents #41, #56, #80, #81, and #156 were in attendance. During the resident council meeting, the glass doors leading to the dining room were closed. The walls leading to the main hallways of the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-08-13 · tag F0644 — patternCoordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interviews, the facility failed to ensure residents with an identified mental health diagnosis were referred for a Preadmission Screening and Resident Review (PASARR) Level II evaluation as required for 2 (#5 and #24) of 3 (#5, #24, and #36) residents reviewed for PASARR.Resident #5A review of Resident #5's Clinical Record revealed she was admitted to the facility on [DATE] with diagnoses, which included Hereditary and Idiopathic Neuropathy. Further review revealed an additional medical diagnosis of Manic Episode with an onset date of 06/01/2023.Further review revealed no review for a PASARR Level II evaluation and determination had been submitted for Resident #5 following her diagnosis of Manic Episode.Resident #24A review of Resident #24's Clinical Record revealed he was admitted to the facility on [DATE] with diagnoses, which included Depression. Further review revealed an additional medical diagnosis of Bipolar Disorder with an onset date of 03/17/2025.Review of Resident #24's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-08-13 · tag F0700 — patternTry different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record reviews, the facility failed to ensure the risks and benefits were reviewed with the resident and/or resident representative, and informed consent was obtained prior to bed rail installation for 2 (#3 and #70) of 3 (#3, #70 and #146) residents reviewed with bed rails.Review of the facility's policy dated 11/25/2014 and titled Side Rail Policy and Procedure revealed the following:Purpose: To provide intervention as warranted to assist resident in reaching the highest level of functioning. Policy: We use side rails as appropriate to resident need in creating better bed mobility and positioning, as ordered by the physician. Procedure: 1. Obtain a physician's order and consent for use of side rails. Essential Points:A.) Always explain the purpose to the resident and family before obtaining an order for side rails. Resident #3Review of Resident #3's Clinical Record revealed she was admitted to the facility on [DATE] with diagnoses, which included Dementia and Unspecified…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-08-13 · tag F0842 — failed to keep accurate, complete medical records — patternSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interviews, the facility failed to ensure a resident's medical record was complete and accurate by failing to ensure baths were documented as provided for 1 (#149) of 4 (#9, #56, #64, and #149) residents reviewed for activities of daily living.Review of Resident #149's Clinical Record revealed she was admitted to the facility on [DATE] with diagnoses, which included Hereditary and Idiopathic Neuropathy, Muscle Wasting and Atrophy, Chronic Respiratory Failure, Heart Failure, and Chronic Pain Syndrome.Review of Resident #149's Quarterly MDS with an ARD of 06/11/2025 revealed she required substantial/maximal assistance from staff for bathing.Review of the Facility's CNA Schedules dated 08/04/2025, 08/06/2025, 08/08/2025, and 08/11/2025 revealed S9CNA was assigned to Resident #149's hall.Review of Resident #149's ADL-Bathing Documentation dated August 2025 revealed she was scheduled to receive a bath on Mondays, Wednesdays, and Fridays. Further review revealed no documented bath on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-08-13 · tag F0561 — failed to honor residents' choices — isolatedHonor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record reviews, the facility failed to promote and facilitate residents' self-determination through support of the residents' choice about aspects of his or her life in the facility that were significant to the resident for 1 (#11) of 36 residents in the initial pool. The facility failed to ensure Resident #11 had a choice to participate in a sewing activity. Review of the Medical Record for Resident #11 revealed the resident was admitted to the facility on [DATE] with diagnoses, which included Depressive Disorder, Mild Cognitive Impairment, and Type 2 Diabetes Mellitus.Review of the most recent MDS (Minimum Data Set) for Resident #11 with an ARD (Assessment Reference Date) of 07/23/2025 revealed Resident #11 had a BIMS (Brief Interview for Mental Status) of 12, which indicated the resident was moderately cognitively impaired. Further review of the MDS revealed the following:Section GG- Resident #11 had no impairment to her upper and lower extremities and required supervision for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-08-13 · tag F0640 — isolatedEncode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interviews and record review, the facility failed to transmit Minimum Data Set (MDS) Assessments in the required timeframe for 1(#166) of 1 (#166) resident reviewed for resident assessment. Findings:Review of Resident #166's Clinical Record revealed an admission date of 02/25/2025. Further review of Resident #166's Clinical Record revealed a discharge date of 03/14/2025. On 08/12/2025 at 8:49 a.m., a review of Resident #166's Discharge MDS with an Assessment Reference Date (ARD) of 03/14/2025 revealed the assessment was completed, but not transmitted, with a status of completed but not accepted. On 08/13/2025 at 2:03 p.m., an interview was conducted with S10LPN. She confirmed she was responsible for entering MDS Assessments and they should be transmitted within 14 days of the assessment completion. She reviewed Resident #166's Discharge MDS Assessment and confirmed it was transmitted on 08/13/2025, and was not transmitted within the required timeframe. On 08/13/2025 at 2:30 p.m., an interview was conducted with S2DON. She reviewed Resident #166's Discharge MDS with ARD of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-08-13 · tag F0641 — isolatedEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record reviews, the facility failed to ensure the MDS assessment accurately reflected the resident's status for 1 (#20) resident out of a total of 36 sampled residents by failing to ensure Resident #20 was accurately coded for pain medication and opioid use.Review of Resident #20's Clinical Record revealed she was admitted to the facility on [DATE] with diagnoses which included Pain in Left Ankle and Joints of Left Foot and Pain Unspecified. Review of Resident #20's Significant Change MDS with an ARD of 05/21/2025 revealed Section J0100.B. Pain Management- Received PRN pain medications or was offered and declined, was coded 0. No, and Section N0415. H. Opioid: is taking, was coded No. Review of Resident #20's current Physician Orders revealed an order for Norco oral tablet 5-325 mg (Hydrocodone-Acetaminophen) give 1 tablet by mouth every 6 hours as needed for pain with a start date of 07/01/2024. Review of Resident #20's May 2025 MAR revealed the resident received the ordered pain…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-08-13 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, interviews, and record reviews, the facility failed to ensure the services provided as outlined in the comprehensive care plan met professional standards of quality by failing to ensure nursing staff primed insulin pen needles prior to administering insulin for 2 (#106 and #114) of 3 (#86, #106, and #114) residents reviewed for insulin administration.Findings: Review of the facility's insulin pen needles manufacturer's guidelines revealed the insulin pen needle should always be primed with two units of insulin after applying the needle and prior to drawing up the insulin dose. Resident #106Review of Resident #106's Clinical Record revealed an admission date of 04/30/2024. Further review revealed a Physician's Order for Regular Insulin 100 unit/mL subcutaneously per sliding scale before meals and at bedtime. Resident #106's Regular Insulin sliding scale order was 4 units of insulin for a blood glucose level of 200 to 250 mg/dL. An observation was made of S5LPN administering Regular Insulin 100 unit/mL to Resident #106 on 08/12/2025 at 11:09 a.m. Resident #106's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 16 citations
- Potential for harm · D2025-08-13 · tag F0687 — failed to care for feet properly — isolatedProvide appropriate foot care.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide foot care and treatment in accordance with professional standards of practice for a resident with Diabetes. The facility failed to schedule and complete podiatry appointments for toenail evaluation and care for 1 (#11) of 5 (#9, #11, #56, #64 and #149) residents sampled for Activities of Daily Living (ADLs). Review of the Medical Record for Resident #11 revealed the resident was admitted to the facility on [DATE] with diagnosis, which included Type 2 Diabetes Mellitus.Review of the most recent MDS (Minimum Data Set) for Resident #11 with an ARD (Assessment Reference Date) of 07/23/2025 revealed Resident #11 had a BIMS (Brief Interview for Mental Status) of 12, which indicated the resident was moderate cognitively impaired. Further review revealed Resident #11 required supervision for bathing. Further review of Resident #11's medical record revealed no documentation of a Podiatry referral nor nail care provided by a Podiatrist.An…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-08-13 · tag F0806 — failed to honor food preferences — isolatedEnsure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record review, the facility failed to ensure resident's food preferences were honored for 1 (Resident #31) of 19 (#2, #13, #19, #31, #37, #44, #52, #66, #74, #79, #80, #82, #83, #94, #117, #134, #143, #144, and #159) residents observed for dinning. This deficient practice had the ability to affect 166 residents served from the facility's kitchen. Findings: Review of Resident ##31's Clinical Record revealed he was admitted to the facility on [DATE] with a diagnosis of Type 2 Diabetes Mellitus. Review of Resident #31's current Physician Orders revealed the following, in part: Low Concentrated Sweets Diet with regular texture and regular/ thin consistency liquids, extra large portions. Review of Resident #31's Care Plan revealed the following:Problem: Receives a therapeutic diet with extra large portions.Intervention: Maintain current listing of food likes and dislikes; meals served as ordered by Physician. Problem: At risk for weight loss related to therapeutic…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-08-13 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, interviews, and record reviews, the facility failed to maintain an infection prevention and control program to help prevent the development and transmission of communicable diseases and infections by failing to ensure nursing staff sanitized insulin pen stoppers prior to applying insulin pen needles for 2 (#86 and #114) of 3 (#86, #106, and #114) residents reviewed for insulin administration.Findings: Review of Insulin Lispro Manufacturer's Insert revealed the following, in part:Preparing your Pen:Step 1:Pull the Pen Cap straight off.Wipe the Rubber Seal with an alcohol swab. Resident #86 Review of Resident #86's Clinical Record revealed an active Physician's Order for Insulin Lispro 100 unit/mL subcutaneously before meals and at bedtime per sliding scale. An observation was made of S7LPN administering Insulin Lispro 100 unit/mL to Resident #86 on 08/11/2025 at 10:56 a.m. S7LPN applied the insulin pen needle to the insulin pen without sanitizing the insulin pen stopper. S7LPN administered the insulin. An interview was conducted with S7LPN on 08/12/2025 at…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-07-11 · tag F0865 — failed to run a quality-improvement (QAPI) program — patternHave a plan that describes the process for conducting QAPI and QAA activities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record reviews, the Quality Assurance and Performance Improvement (QAPI) committee failed to provide sufficient evidence that ongoing monitoring was implemented to ensure corrective actions were put in place after identifying issues with inadequate supervision related to resident-to-resident incidents. This deficient practice had the potential to affect a census of 167 residents. Findings: Review of the facility's policy dated 04/28/2025 and titled, Quality Assurance and Performance Improvement (QAPI) Plan, revealed the following, in part:Our QAPI plan addresses:i. Clinical Care-monitor Quality Measures, internal tracking tools for falls, medication errors, pressure ulcers, incident reports and infection reports. Areas identified will be addressed via Performance Improvement Projects. II. Governance and LeadershipThe Administrator is responsible and accountable for developing, leading and closely monitoring the QAPI program. Review of the facility's Quality Improvement Corrective Action…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-05-07 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record review, the facility failed to ensure interventions for falls were implemented as identified on the care plan for 1 (#3) of 2 (#2 and #3) residents reviewed for falls. Findings: Review of Resident #3's Clinical Record revealed she was admitted to the facility on [DATE]. Further review revealed the resident had diagnoses which included Alzheimer's Disease and repeated falls. Review of Resident #3's Quarterly MDS with an ARD of 02/18/2025 revealed a BIMS of 03, which indicated severe cognitive impairment. Review of Resident #3's Physician Orders revealed the following: Fall mat X 2 at bedside for safety, every shift, prescriber written, active, start date 07/01/2024 Review of Resident #3's current Care Plan revealed the following: Problem: The resident is at risk for falls r/t Alzheimer's dementia, history of falls. Intervention: Fall mat x2 at bedside for safety. On 05/06/2025 at 10:18 a.m., an observation was made of Resident #3's room. One fall mat was observed at…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-07-25 · tag F0641 — patternEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interviews and record review, the facility failed to ensure the MDS assessment accurately reflected the resident's status for 4 (#72, #84, #105, and #162) residents out of a total of 32 sampled residents. The facility failed to ensure: 1. Resident #72 was coded correctly for medications; 2. Resident #84 was coded correctly for dental; 3. Resident #105 was coded correctly for PASARR (Pre-admission Screening and Resident Review); and 4. Resident #162 was coded correctly for discharge. Findings: 1. Review of Resident #72's Clinical Record revealed she was admitted to the facility on [DATE] with diagnoses which included Unspecified Dementia, Major Depressive Disorder, and Altered Mental Status. Review of Resident #72's Quarterly MDS with an ARD of 05/21/2024 revealed in part, the following: Section N-Medications: N0415F1: High Risk Drugs-Antibiotic (is taking) Checked N0415F2: High Risk Drugs-Antibiotic (indication noted) Checked. Review of Resident #72's Physician Orders dated May 2024…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-07-25 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations and interviews, the facility failed to store food in accordance with professional standards for food service safety. This had the potential to effect 157 residents who were served from the kitchen. Findings: Review of the facility's policy titled Storage of Frozen Food dated 01/2007 revealed the following, in part Policy: The facility ensures the quality and safety of frozen foods through accepted storage practices. Procedure: 5. Food taken out of original containers is put in a clean sanitized container with a tight fitting lid. No food is left uncovered. 6. Frozen foods that are stored in open containers or packages are labeled with name of food and date stored. 7. Opened boxes with liners should be closed and sealed tightly with packing tape. On 07/21/2024 at 8:45 a.m., an initial tour of the kitchen was conducted with S6C who confirmed the following observations: Freezer: The following items were observed in unsealed bags in open cardboard boxes: -3 ounce plastic bag of breaded fish coquettes -2.2 ounce plastic bag of Southern style biscuit dough -20.25…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-07-25 · tag F0561 — failed to honor residents' choices — isolatedHonor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record review, the facility failed to promote and facilitate resident self-determination through support of resident choice of when to get out of bed for 1 (#99) of 4 (#27, #93, #99, and #108) residents reviewed for resident rights. Findings: Review of Resident #99's Clinical Record revealed she was admitted to the facility on [DATE] and had diagnoses, which included Malignant Neoplasm of Brain Stem, Parkinsonism, Muscle Wasting and Atrophy, Other Lack of Coordination, and Hemiplegia. Review of Resident #99's Quarterly MDS with an ARD of 06/18/2024 revealed she had a BIMS of 14, which indicated she was cognitively intact. Further review of the MDS revealed she required substantial/maximal assistance from staff for transfers. An interview was conducted with Resident #99 on 07/23/2024 at 2:25 p.m. She stated, on the evening of 07/22/2024, she requested to get out of bed after incontinence care, and the CNA did not assist her out of bed. An interview was conducted with S4CNA on 07/23/2024 at…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-07-25 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, observations and interviews, the facility failed to ensure medications were administered to meet professional standards, by leaving the medications at the bedside for 1 (#101) of 32 residents observed during the initial screening of residents upon facility entrance. Findings: Review of the facility's policy titled, Medication Administration Policy, dated 08/27/2018 revealed the following, in part: Purpose: To define responsibility and delineate processes for safe administration of medications by nursing personnel. Policy: Nursing personnel shall ensure the safe and effective administration of medications. Procedure: 8. Medication Preparation and Security: c. Medications shall not be left unattended Review of Resident #101's Clinical Record revealed he was admitted to the facility on [DATE] with diagnoses, which included Urinary Tract Infection (07/19/2024). Review of Resident #101's Yearly MDS with an ARD of 06/04/2024, revealed a BIMS of 15, which indicated he was cognitively intact.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-10-26 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation of video footage, interviews, and record review, the facility failed to protect the residents' right to be free from physical abuse by S4CNA for 1 (#1) of 3 (#1, #2, and #3) residents reviewed for abuse. The facility implemented corrective actions which were completed prior to the State Agency's investigation, thus it was determined to be a Past Noncompliance Citation. Findings: Review of the facility's policy titled, Abuse - Prevention and Prohibition Policy and Procedure revealed the following, in part: Purpose: Each resident has the right to be free from abuse . No one shall abuse a resident. This policy applies to covered individuals ( .employees .) Policy: To provide a safe abuse free environment for all residents. I. Types of abuse: Abuse is the willful infliction of injury, unreasonable confinement, intimidation, or punishment with resulting physical harm, pain or mental anguish. Our policy presumes that abuse of any resident, even a resident in a coma, causes physical harm, pain, or…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-06-22 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews and record reviews, the facility failed to report an injury of unknown origin to the state survey agency for 1 (#91) of 6 (#31, #40, #54, #91, #120, and #157) residents reviewed for incidents/accidents. Findings: Review of the facility policy titled Abuse Prevention and Prohibition Policy and Procedure revealed the following, in part: Policy: To provide a safe, abuse-free environment for all residents. If you suspect verbal, sexual, physical, or mental abuse of a resident, misappropriation of resident property, corporal punishment or involuntary seclusion of a resident, exploitation or of mistreatment of a resident or resident injuries of unknown origin contact the Administrator immediately. Review of Resident #91's Clinical Record revealed the resident was admitted to the facility on [DATE]. Further review revealed Resident #91 had diagnoses, which included Alzheimer's Disease, Chronic Obstructive Pulmonary Disease, Age-Related Osteoporosis, Muscle Wasting and Atrophy. Review…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-06-22 · tag F0610 — failed to investigate and act on abuse reports — isolatedRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interviews and record review, the facility failed to ensure a thorough investigation was completed and documented for an injury of unknown origin for 1 (#91) of 6 (#31, #40, #54, #91, #120, and #157) residents reviewed for incidents/accidents. Findings: Review of the Facility Policy titled, Abuse Prevention and Prohibition Policy and Procedure revealed the following, in part: Policy: To provide a safe, abuse-free environment for all residents. If you suspect physical abuse of a resident, or resident injuries of unknown origin contact the Administrator immediately. III. Abuse Prohibition Practice 4. Identification: The facility Administrator proactively identifies events such as suspicious bruises, trends, patterns, and occurrences that may constitute abuse and determines the direction of the investigation. 5. Investigation: Administrator completes a thorough investigation, including interviews of employees who were working in resident's room during the time in question and obtaining signed…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-06-22 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record review, the facility failed to ensure a resident's care plan was implemented for 1 (#53) of 2 (#53 and #42) residents reviewed with velcro alarming seat belts. The facility failed to ensure Resident #53's velcro alarming seat belt audibly alarmed when unfastened. Findings: Review of Resident #53's medical record revealed he was originally admitted to the facility on [DATE]. Resident #53's diagnoses included the following, in part: Alzheimer's Disease, Muscle Wasting and Atrophy, and Unspecified Abnormalities of Gait. Review of Resident #53's quarterly MDS with an ARD of 03/28/2023 revealed Resident #53 had a BIMS of 2, which indicated he was severely cognitively impaired. Further review revealed Resident #53 required extensive assistance with bed mobility, transfers, and ADL('s) and limited assistance with use of a wheelchair for locomotion. Review of Resident #53's current physician orders revealed the following, in part: Start date: 07/27/2022 - Velcro alarming…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-06-22 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews and record reviews, the facility failed to ensure a resident who was unable to carry out activities of daily living received the necessary services to maintain grooming and personal hygiene for 2 (#92 and #100) of 6 (#7, #40, #92, #100, #120 and #126) residents reviewed for ADLs. The facility failed to provide fingernail care to Resident #92 and Resident #100. Findings: Review of the facility's policy titled Bath, Bed Policy and Procedure revealed the following, in part; Procedure: 16. Care of fingernails and toenails are part of the bath. Be certain nails are clean. Inform the charge nurse if a resident needs his/her toenails cut if they are diabetic or have poor circulation. 17. Fingernails and toenails of diabetic residents are cut by the licensed nurse or podiatrist. Resident #92 Review of Resident #92's Clinical Record revealed he was admitted to the facility on [DATE] with diagnoses which included Hemiplegia Following Cerebral Infarction Affecting Right Dominant Side and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-06-22 · tag F0851 — isolatedElectronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interviews the facility failed to electronically submit accurate payroll information for direct care staffing as required. Findings: Review of the PBJ (Payroll Based Journal) staffing Data Report for FY (Fiscal Year) Quarter 2 2023 from 01/01/2023 - 03/31/2023 revealed triggers for the following: Failed to submit accurate data for the quarter, One Star Staffing Rating, Excessively Low Weekend Staffing. On 06/22/2023 at 10:16 a.m., an interview was conducted with S24HR. S24HR stated she was responsible for monthly staffing pattern report and submitting to S1ADM. S24HR stated administration used this staffing pattern to report to CMS. S24HR stated she used the staff schedules to complete the facility staffing pattern. S24HR verified by using the staffing schedules instead of staffing time sheets, she could have missed staff hours that had worked, and not included in the staffing pattern report. S24HR confirmed she should have used staffing times sheet to collect accurate times. On 06/20/2023 at 12:06 p.m., an interview was conducted with S1ADM. S1ADM stated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-06-22 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record review and interviews, the facility failed to maintain an infection control program designed to provide a safe, sanitary environment and to help prevent the development and transmission of disease and infection. The facility failed to ensure staff practiced hand hygiene and proper glove use for 2(#9 and #55) of 2(#9 and #55) residents observed receiving perineal care and indwelling catheter care. There were 168 residents in the facility, according to the Resident Census and Conditions of Residents. Findings: Review of the facility's policy entitled, Catheter Care, Indwelling Catheter Policy and Procedure revealed the following, in part: Purpose: 1. To prevent infection Procedure: 1. Perform hand hygiene and put on gloves 2. Cleanse 3. Gently remove debris 4. Rinse well with warm water, pat dry. 5. Remove gloves and discard in appropriate container 6. Perform hand hygiene Note: Handwashing remains the single most important step in preventing the spread of infection. Review of the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
$304,311 in federal fines across 2 penalties. 1 Medicare payment denial on record.
- $289,410 — penalty dated 2025-07-11
- $14,901 — penalty dated 2025-02-26
- Medicare payment denial — starting 2025-08-19 for 17 days
Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.
Part of a chain
This home belongs to PLANTATION MANAGEMENT COMPANY — 16 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 1 of 5 | 1.8 | -0.8 vs chain |
| Health inspection | 1 of 5 | 2.6 | -1.6 vs chain |
| Staffing | 2 of 5 | 1.3 | +0.7 vs chain |
| Quality measures | 2 of 5 | 1.9 | +0.1 vs chain |
The other 15 homes this chain runs (chain average 1.8★, per CMS)
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Share | Since |
|---|---|---|---|---|
| QSST TRUST FOR GENE OLIVER QUIRK III | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 16% | since 01/01/2021 |
| QSST TRUST FOR MARSHALL TODD QUIRK | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 16% | since 01/01/2021 |
| QSST TRUST FOR SCOTT HOLDEN QUIRK | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 16% | since 01/01/2021 |
| QUIRK, CYNTHIA | Individual | 5% OR GREATER DIRECT OWNERSHIP INTEREST; CORPORATE DIRECTOR | NO PERCENTAGE PROVIDED | since 10/13/2000 |
| QUIRK, GENE | Individual | 5% OR GREATER DIRECT OWNERSHIP INTEREST; CORPORATE DIRECTOR | NO PERCENTAGE PROVIDED | since 10/13/2000 |
| DELATTE, KIMBERLY | Individual | CORPORATE DIRECTOR; OPERATIONAL/MANAGERIAL CONTROL | — | since 01/01/2011 |
| QUIRK, SCOTT | Individual | CORPORATE DIRECTOR | — | since 10/13/2000 |
CMS files one row per role, so the 10 rows in the source record cover these 7 parties — each is shown once here with every role it holds. Nothing is omitted.
3 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
About 73% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $4.6M paid to related parties — landlords or management companies under common ownership — equal to about 30% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in LA
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Louisiana Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 195501. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-08-13, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.