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Heritage Healthcare of Hammond

1300 Derek Drive, Hammond, LA 70403 · For profit - Limited Liability company · 108 certified beds · (985) 345-7210 Medicare & Medicaid certified

Call the home — (985) 345-7210 Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Behavioral-health or dementia-care citation — no harm found (F0758)1 immediate-jeopardy citation CMS recorded as corrected before the inspection ended (past non-compliance)$13,715 in federal fines
Insights

The public record raises real questions here. Weigh the concerns below carefully.

In its favor
  • fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
Worth asking about
  • inspectors recorded 1 serious finding as past non-compliance — the problem was found, fixed, and verified before the survey closed, so it is history rather than a current condition, but it is still worth asking what changed
  • a high number of inspection citations overall (37) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $13,715 in federal fines (most recent 2024-06-07)
  • its independent health-inspection rating is low (2/5)
  • its payroll-based staffing rating is low (1/5)
  • its facility-reported quality-measure rating is low (1/5)
  • about 19% of its spending goes to commonly-owned related companies

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

1/5
CMS overall
1 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 2 of 5
StaffingFrom payroll records (PBJ) 1 of 5
Quality measuresSelf-reported by the facility 1 of 5

Location & what’s nearby

Urgent care / clinic
1200 Derek Dr · (985) 419-7767 · Call to confirm hours
Pharmacy
1910 W Thomas St · (985) 345-1600 · Call to confirm hours
Grocery
1801 W Thomas St · (985) 542-9720 · Call to confirm hours
Park
400 S Oak St · (985) 277-5900 · Typically dawn to dusk
Place of worship

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 1 of 5
Long-stay residentspeople who live here 2 of 5
Short-stay residentsrehab / post-hospital 1 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating fell from 2 to 1 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating1★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased14.6%17.8%15.4%typical
Long-stay residents who lose too much weight10.2%5.2%5.4%worse
Long-stay residents with a catheter left in their bladder0.0%1.2%0.9%better
Long-stay residents with a urinary tract infection0.4%2.1%2.0%better
Long-stay residents with depressive symptoms0.0%2.3%6.5%check this — see note marked star below the table
Long-stay residents who were physically restrained0.0%0.2%0.1%better than state — see note marked double-dagger below the table
Long-stay residents with falls causing major injury6.0%3.5%3.3%worse
Long-stay residents whose ability to walk worsened18.0%17.9%16.1%worse
Long-stay residents on antianxiety or hypnotic medication19.3%23.2%18.9%typical
Long-stay residents given the seasonal flu vaccine96.0%94.9%95.3%typical
Long-stay residents with pressure ulcers6.9%5.6%4.7%worse
Long-stay residents with worsening bladder/bowel control16.7%15.8%21.2%better
Long-stay residents who got an antipsychotic medication — see the note below the table21.6%22.7%17.1%worse
Short-stay residents who newly got an antipsychotic medication1.3%3.1%1.4%typical
Short-stay residents given the seasonal flu vaccine84.6%76.3%79.4%typical
Short-stay residents rehospitalized after admission33.3%28.0%22.6%worse
Short-stay residents with an outpatient ER visit11.5%14.8%12.0%typical
Long-stay hospitalizations per 1,000 resident days3.592.561.67worse
Long-stay outpatient ER visits per 1,000 resident days2.312.741.80worse

* This home reported 0% on a measure where lower is better. That can mean genuinely excellent care — but because the number is self-reported, a zero can also mean the problem was not recorded. Weigh it against the inspection record above.

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

45.3% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 46 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

45.3%U.S. median 51.5%
Got home and stayed home
10.6%U.S. median 10.7%
Went back to hospital
44.4%U.S. median 56.6%
Met the expected recovery
not reportedno hours filed
Therapy hours / resident / day

Met the expected recovery: 44.4% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 27 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: not reported. This home filed no therapist hours at all in its payroll data for this quarter. That is a gap in what it reported, and we do not read it as an absence of therapy — the homes that file nothing here include ones that discharged hundreds of Medicare rehab patients in the very same period, who plainly received therapy from someone. Because we cannot tell a home that under-reports from one that genuinely provides little, this home is left out of the comparison above rather than scored at zero. Ask it directly how many therapist hours a rehab resident gets, and on which days.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF45.3%CMS range 32.5–57.651.5%Oct 2022–Sep 2024no different from U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF10.6%CMS range 7.0–14.210.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge44.4%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge51.9%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge55.6%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified96.4%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting84.8%100.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.0%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened12.5%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization9.1%CMS range 5.2–16.67.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs0.981.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.12
RN hours/ resident / day
1.25
LPN hours/ resident / day
1.79
Aide hours/ resident / day
3.16
Total nurse hours/ resident / day
0.16
RN hoursweekends
45.1%
Total nursing turnover
RN turnover

How full it usually is: this home is certified for 108 beds and averages 86.8 residents a day — about 80% occupied, or roughly 21 beds typically open. It usually has some room. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.16 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.12 is below the 0.55-hour RN benchmark and nurse-aide staffing of 1.79 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 2.68 hrs/resident/day on weekends vs 3.35 on weekdays — 20% thinner on weekends — a notable drop. RN hours go from 0.11 to 0.16 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 45% is about the same as the national median of 45%. 1 administrator has left in the past year.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

6
deficiencies at the latest standard inspection (2026-04-15)
12
at the previous standard inspection (2025-05-21)

Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

37 citations, most serious first. The 11 most serious are shown; the remaining 26 are one tap away and print in full.

  • Immediate jeopardy · J2024-06-07 · tag F0760 — failed to prevent significant medication errors — isolated
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record review, the facility failed to ensure residents were free of significant medication errors for 1(#78) of 33 residents reviewed in the final sample. The facility failed to ensure Resident #78 received Eliquis as ordered by the physician. This deficient practice resulted in an Immediate Jeopardy situation for Resident #78, a resident with a history of Pulmonary Embolism and Acute Embolism and Thrombus of the Lower Extremity, on [DATE] at 08:00 a.m. when S5LPN discontinued his order for Eliquis without a physician's order. Resident #78 did not receive Eliquis as ordered from [DATE] through [DATE]. Resident #78 was found on [DATE] at 12:00 a.m., lying on the right side of the floor, unresponsive, pulseless and not breathing. The coroner's report read causes of death: Acute Myocardial Infarction vs Pulmonary Embolism; Hypertension' changes of Aging. The facility implemented corrective actions which were completed prior to the State Agency's investigation, thus it was determined to be a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Past Non-Compliance
  • Potential for harm · E2026-04-15 · tag F0759 — failed to keep medication error rate low — pattern
    Ensure medication error rates are not 5 percent or greater.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record review, the facility failed to ensure the medication error rate was less than 5% for 1 (#70) of 11 residents observed during medication administration. A total of 52 opportunities were observed with 20 medication errors, which resulted in a medication error rate of 38.46%. Findings: Review of the facility's policy titled Medication Administration with an effective date of 10/04/2024 revealed the following, in part:Medication Administration: Prior to administration, the Nursing staff member administering the medication shall ensure that the following steps are accomplished.d. Verify the medication is being administered at the proper time Medication Administration Times:Medication should be administered within 60 minutes before or after the scheduled time. Review of Resident #70's Clinical Record revealed Resident #70 was admitted to the facility on [DATE] and had diagnoses, which included Essential (Primary) Hypertension; Hypertensive Heart Disease Without Heart…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-04-15 · tag F0558 — failed to accommodate residents' needs and preferences — isolated
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews and record review, the facility failed to ensure a resident's call light was within reach for 1 (#29) of 31 residents reviewed during the initial pool. Findings: Review of the facility's policy titled Resident Call Light System Policy and Procedure with an effective date of 09/14/2022, revealed the following, in part:Purpose:1. To provide a communication system with audible or visual signals to allow residents to call for staff assistance from their bedside . Procedure:6. When providing care to residents, be sure to position the call light conventionally within reach for the resident to use. Review of Resident #29's Clinical Record revealed the resident was admitted to the facility on [DATE] with diagnoses, which included Generalized Muscle Weakness, Difficulty In Walking, and Hemiplegia And Hemiparesis Following Cerebral Infarction Affecting Left Non-Dominant Side. Review of Resident #29's Quarterly MDS with an ARD of 02/25/2026, revealed she had a BIMS of 11, which indicated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-04-15 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record reviews, the facility failed to ensure services were provided by the facility to meet quality professional standards. The facility failed to ensure: 1.) Medications were administered safely and timely by leaving the medications at the bedside for 2 (#27 and #41) of 31 residents observed during the initial pool; and2.) A Physician's Order was obtained before administering medications for 1 (#27) of 34 residents reviewed in the final sample.Findings:Review of the facility's policy titled Medication Administration with an effective date of 10/04/2024, revealed the following, in part:Policy:Nursing personnel shall ensure the safe and effective administration of medications.Procedure:1. Medication Administration: Prior to administration, the Nursing staff member administering the medication shall ensure that the following steps are accomplished.a. Verify the medication selected matches the order and label.g. Administer the medication as ordered.8. Medication Preparation…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-04-15 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record review, the facility failed to ensure a resident who was unable to carry out ADLs received the necessary services to maintain good grooming and personal hygiene for 1 (#19) of 4 residents reviewed for ADL's. The facility failed to trim and clean Resident #19's fingernails. Findings: Review of Resident #19's Medical Record revealed the resident was admitted to the facility on [DATE] with diagnoses, which included Spastic Hemiplegia affecting Left Non-dominant Side and Cerebral Infarction. Review of Resident #19's current Physician Orders revealed the following:Assess/Trim finger nails and toe nails monthly every day shift on Sunday. Order date: 01/01/2026. Review of Resident #19's current Care Plan revealed the following:Problem: Resident requires staff assistance for ADL care related to Cerebrovascular Accident (CVA) with hemiplegia. Interventions: Assist the resident with hygiene and grooming tasks as needed. On 04/12/2026 at 9:25 a.m., an observation was made of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-04-15 · tag F0692 — failed to prevent malnutrition and dehydration — isolated
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record review, the facility failed to ensure a resident was offered a therapeutic diet when the health care provider ordered a nutritional supplement for 1 (#42) of 3 residents reviewed for nutritional status. Findings: Review of Resident #42's Clinical Record revealed she was admitted to the facility on [DATE] with diagnoses, which included Chronic Kidney Disease, Stage 4 Severe, Dependence On Renal Dialysis, and Chronic Systolic Congestive Heart Failure. Review of Resident #42's admission MDS with an ARD of 01/27/2026, revealed she had a BIMS of 15, which indicated she was cognitively intact. Further review revealed Resident #42 was on dialysis and received a therapeutic diet. Review of Resident #42's current Physician Orders revealed the following, in part:Start date 04/03/2026 Nepro three times a day. On 04/12/2026 10:13 a.m., an interview was conducted with Resident #42. She stated she was on dialysis and supposed to receive a protein shake with all meals, but did not…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-04-15 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record reviews, the facility failed to maintain an infection prevention and control program designed to provide a safe and sanitary environment and to help prevent the development and transmission of communicable diseases and infection. The facility failed to ensure staff practiced appropriate infection control practices and proper glove use for 1 (#66) of 1 resident observed for peri-care.Findings: Review of Resident #66's Clinical Record revealed she was admitted to the facility on [DATE] with diagnoses, which included Cerebral Infarction. On 04/14/2026 at 10:30 a.m., an observation was made of incontinent care performed by S8CNA. S8CNA donned clean gloves and pulled back Resident #66's bed linens. S8CNA unfastened Resident #66's brief and noted the resident had a bowel movement. She began to clean stool and urine from the resident's perineal area with a wash cloth and perineal cleansing spray. S8CNA did not remove her soiled gloves or perform hand hygiene and then…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-02-12 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record review, the facility failed to ensure a resident received adequate supervision to prevent elopement for 1 (#3) of 3 residents sampled. The facility failed to ensure S4LPN conducted census checks every two hours as ordered for Resident #3.Review of Resident #3's medical record revealed the resident was admitted to the facility on [DATE] with diagnoses, which included Stroke, Vascular Dementia with Behavioral Disturbance, Cognitive Communication Deficit, and Wernickes's Encephalopathy. Review of Resident #3's annual MDS with an ARD of 01/07/2026, revealed Resident #3 had a BIMS of 8, which indicated he was moderately cognitively impaired. Further review revealed Resident #3 required a wander/elopement alarm. Review of Resident #3's Elopement Risk Evaluation, dated 01/07/2026, revealed Resident #3 was an elopement risk because he had expressed the desire to go home, packed belongings to go home, or stayed near an exit door. Further review revealed Resident #3 would…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-09-10 · tag F0725 — failed to have enough nursing staff — pattern
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews and record reviews, the facility failed to ensure there was sufficient numbers of direct care staff to provide timely assistance with baths/showers for 4 of 4 (#5, #8, #9, and #10) residents reviewed for baths/showers. This deficient practice had the potential to affect any of the 81 residents residing in the facility. Findings: Review of the facility's Bath, Shower Policy and Procedure, effective 09/04/2014, revealed, in part, the following:Policy: Showers are to be given as scheduled and/or as needed. Procedure: NOTE: Never leave the resident alone in the shower room. Review of the facility's Resident Council Meeting Minutes, dated 09/09/2025, revealed, in part, Resident #5, #8, #9, and #10 participated in the meeting. Further review revealed the residents in attendance agreed the new bath/shower process was not working and no one received their baths/showers at their scheduled times. An observation was conducted on 09/09/2025 at 8:25 a.m. of Resident #8 and 2 other residents,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-09-10 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record review, the facility failed to ensure residents with Pressure Ulcers received care consistent with professional standards of practice by failing to ensure:1. The nurse documented the date and their initials on the dressings of each treatment performed for 2 (#3 and #4) of 4 (#3, #4, #5, and #6) residents reviewed with Pressure Ulcers; and 2. The nurse applied dressings large enough to fully cover and protect the wounds for 1 (#4) of 4 (#3, #4, #5, and #6) residents reviewed with Pressure Ulcers. Findings: Review of the facility's Wound Care Policy and Procedure, effective 11/26/2014, revealed, in part, the following:Treatment Orders: After observation/evaluation of the affected skin area, implement standing orders. Applying Treatment: 1. Date and Initial each Dressing Nursing Interventions: 1. Local Care a. Cleansing and dressing as ordered and appropriate 2. Keep resident clean and dry Resident #3 Review of Resident #3's Clinical Record revealed she was admitted to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-09-10 · tag F0693 — failed to provide proper feeding-tube care — isolated
    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, observations, and interviews, the facility failed to ensure a resident who was fed by enteral means received the appropriate treatment and services to prevent complications of enteral feeding for 1 (#4) of 2 (#4 and #R1) residents reviewed for enteral feedings. The facility failed to ensure the enteral feeding bag was appropriately labeled with a date, time, and nurse initials. Based on record review, observations, and interviews, the facility failed to ensure a resident who was fed by enteral means received the appropriate treatment and services to prevent complications of enteral feeding for 1 (#4) of 2 (#4 and #R1) residents reviewed for enteral feedings. The facility failed to ensure the enteral feeding bag was appropriately labeled with a date, time, and nurse initials. Findings: Review of the facility's policy titled, Enteral Nutritional Therapy, dated 01/14/2016 revealed the following: Enteral Nutritional Therapy is to be given as ordered by the physician.11. Change formula…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
Show the remaining 26 citations
  • Potential for harm · Dcited before2025-09-10 · tag F0726 — failed to have competent, trained nursing staff — isolated
    Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, interviews, and record reviews, the facility failed to have a measurable evaluation system in place to ensure nursing staff were trained and competent to perform wound treatments as ordered prior to being allowed to independently perform them. This deficient practice was evidenced by failure to ensure: 1. The nurse documented the date and their initials on the dressing of each treatment performed for 1 (#3 and #4) of 4 (#3, #4, #5, and #6) residents present in the facility who were reviewed for wounds; and 2. The nurse applied a dressing large enough to fully cover and protect the wound for 1 (#4) of 4 (#3, #4, #5, and #6) residents present in the facility who were reviewed for wounds. This deficient practice had the potential to affect any of the facility's 31 wounds with active treatment orders. Findings: Review of the facility's Wound Care Policy and Procedure, effective 11/26/2014, revealed, in part, the following:Treatment Orders: After observation/evaluation of the affected skin area, implement standing orders. Applying Treatment: 1. Date and Initial…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-09-10 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interviews and record reviews, the facility failed to have a system in place to ensure the safe disposition and administration of resident medications for 1 (#2) of 3 (#2, #4, and #5) residents present in the facility who were reviewed for medications. This deficient practice was evidenced by Resident #2, who was not assessed for and did not have a physician's order for self-administration of medications, having an inhaler left at bedside.Findings: Review of the facility's Self Administration of Medication Policy and Procedure, effective 12/05/2014, revealed, in part, the following:Policy: Each resident will be assessed on admission, quarterly, annual, any significant change in condition and as needed for self-administration of medication if applicable. Procedure: 1. A Self-Administration of Medication Assessment will be completed as indicated. 2. Interdisciplinary Team (IDT) will review assessment and determine if resident is safe to administer medication. 3. IDT will determine who will be…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-05-21 · tag F0636 — pattern
    Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record reviews and interviews, the facility failed to ensure that each resident's comprehensive and non-comprehensive Minimum Data Set (MDS) assessments were completed in a timely manner for 5 of 20 (#24, #29, #37, #57, and #60) resident records reviewed in the final sample. The facility failed to submit Resident assessments within 14 calendar days as required. Findings: Resident #24 Review of Resident #24's Discharge-return anticipated Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 04/23/2025, revealed a complete by date of 05/07/2025. Further review of the MDS revealed the MDS had a status of in progress. Resident #29 Review of Resident #29's Discharge-return anticipated Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 04/26/2025, revealed a complete by date of 05/10/2025. Further review of the MDS revealed the MDS had a status of in progress. Resident #37 Review of Resident #37's Discharge-return anticipated Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 04/24/2025, revealed a complete by date of 05/08/2025. Further…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-05-21 · tag F0725 — failed to have enough nursing staff — pattern
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record reviews, the facility failed to provide sufficient nursing staff to attain or maintain each resident's highest practicable physical, mental, and psychosocial well-being. The facility failed to ensure: 1. Staff assisted resident's request for assistance with ADLs timely for 3 (#6, #31, and #60) of 13 residents reviewed on Hall B; and 2. S7LPN was aware Resident #32 was at the facility for a time period of 3-4 hours when she refused to go to dialysis. Findings: Review of the facility's PBJ Staffing Data Report for Fiscal Year Quarter 1 revealed a one-star staffing rating. Review of the facility's census dated 05/18/2025 revealed there was a total census of eighty-four residents and seven halls. Further review revealed there were thirteen residents residing on Hall B. Review of the facility's Daily Assignment Sheet dated 05/20/2025 revealed the following, in part: 6:00 a.m. to 2:00 p.m.: S17CNA - Hall B Further review revealed no other CNA's assigned to Hall B. 1.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-05-21 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, interviews, and record review, the facility failed to store, prepare, distribute and serve food in accordance with professional standards for food service safety by failing to ensure: 1. Food was properly stored in the walk-in cooler and walk-in freezer; 2. Food was properly stored in the dry food storage room; 3. Dietary employees wore effective hair restraints while engaged in the handling and preparation of food; 4. Ceiling vents in the kitchen were properly cleaned and free of black and grey substances; and 5. Meals carts were properly cleaned and free of debris. This deficient practice had the potential to affect the 79 residents who were served food from the kitchen. Findings: Review of the facility's policy titled, Storage of Refrigerated Food with a revision date of 10/2018, revealed the following, in part: Policy: The facility ensures the quality and safety of refrigerated foods through accepted storage practices. Procedure: Food taken out of original containers is put in a clean sanitized container with a tight fitting lid. No food is left uncovered.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-05-21 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record reviews, the facility failed to ensure an infection prevention and control program was maintained to provide a safe and sanitary environment and to help prevent the development and transmission of communicable diseases and infections. The facility failed to ensure: 1. Nursing staff sanitized insulin pen stoppers prior to attaching an insulin pen needle for 2 (#19 and #69) of 3 (#19, #69, and #391) residents reviewed for insulin administration; and 2. Nursing staff donned proper Personal Protective Equipment (PPE) during direct resident care for 2 of 2 (#1 and #76) residents whom required EBP (Enhanced Barrier Precautions). Findings: Review of the facility's policy titled, Infection Prevention and Control Program, with an effective date of 09/30/2022, revealed the following, in part: Purpose: The facility will establish and maintain an infection prevention and control program designed to provide a safe, sanitary and comfortable environment and to help prevent the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-05-21 · tag F0637 — isolated
    Assess the resident when there is a significant change in condition
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview the facility failed to complete a significant change MDS within 14 calendar days after determining there was a significant change in residents status for 2 of 20(#6 and #29) sampled resident's. Findings: Resident #6 Review of Resident #6's Significant Change MDS with an ARD of 03/06/2025 revealed an admission date of 11/24/2021. Further Review of Resident #6's Significant Change MDS with an ARD of 03/06/2025 revealed assessment was completed on 03/26/2025. Resident #29 Review of Resident #29's Significant Change MDS with an ARD of 05/05/2025 revealed an admission date of 10/09/2023. Further review of Resident #29's clinical record revealed a Significant Change MDS with an ARD of 05/05/2025 with a submission status of in progress. On 05/21/2025 at 12:56 p.m. an interview was conducted with S13MDS. She reviewed Resident #6 and Resident #29 most recent significant change assessments. S13MDS confirmed Resident #6 Significant Change assessment dated [DATE] was not completed within…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-05-21 · tag F0655 — isolated
    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview the facility failed to ensure a baseline care plan was developed within 48 hours of admission to the facility for 1 (#290) of 20 sampled residents. Findings: Review of Resident #290's medical record revealed an admit date of 05/08/2025 with diagnoses which included Type II Diabetes Mellitus, Atrial Fibrillation and Major Depressive Disorder. Review of Resident #290's medical record revealed a baseline care plan was initiated on 05/19/2025. On 05/21/2025 at 12:56 p.m. an interview was conducted with S19MDS. She reviewed Resident #290's care plan and confirmed she initiated it on 05/19/2025. S19MDS confirmed baseline care plans should be implemented within 48 hours of admission and Resident #290's was not. On 05/21/2025 at 2:10 p.m. an interview was conducted with S2RNSUP. She reviewed Resident #290's baseline care plan and confirmed it was initiated on 05/19/2025. S2RNSUP confirmed she would expect all residents to have a baseline care plan within 48 hours of Admission. S2RNSUP confirmed Resident #290's baseline care was not implemented in a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-05-21 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record review, the facility failed to ensure residents who required assistance to carry out activities of daily living (ADLs) received the necessary services to maintain personal hygiene for 1 (#240) of 2 (#37 and #240) residents reviewed for ADLs. Findings: Review of the facility's policy titled Bath, Bed Policy and Procedure, dated 08/01/2017, revealed the following, in part: Policy: Bed Baths are to be given as scheduled and/or as needed. Review of Resident #240's Clinical Record revealed he was admitted to the facility on [DATE] with diagnoses which included Complete Traumatic Amputation of Left Foot and Fracture of Right Shoulder. Review of Resident #240's admission MDS with an ARD of 05/10/2025 revealed he had a BIMS of 15, which indicated he was cognitively intact. Further reviewed revealed he was dependent on staff for bathing/showering. Review of Resident #240's Nurses Notes dated 05/06/2025 - 05/20/2025 revealed no documentation of Resident #240 refusing baths or showers. Review…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-05-21 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record reviews, the facility failed to provide wound care in accordance with professional standards of practice and the comprehensive person-centered care plan for 1 (#240) of 3 (#19, #76, #240) sampled residents reviewed for wound care. Findings: Review of facility's Dressing Change (Wound Care), Clean Policy and Procedure policy dated 10/30/2024 revealed, in part: Policy Complete dressing changes as ordered by the physician. Review of Resident #240's Clinical Record revealed he was admitted to the facility on [DATE] with diagnoses which included Complete Traumatic Amputation of Left Foot and Fracture of Right Shoulder. Review of Resident #240's admission MDS with an ARD of 05/10/2025 revealed he had a BIMS of 15, which indicated he was cognitively intact. Review of Resident #240's current Care Plan revealed the following, in part: Problems: Laceration to left knee, Laceration to right forearm, Surgical incision related to left below knee amputation (LBKA), Abrasion to left knee,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-05-21 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record review, the facility failed to ensure medications were stored and labeled properly in accordance with current accepted professional principles. The facility failed to ensure medications for Resident #190 were labeled properly, not expired and not available for administration. Findings: Resident #190 Review of Resident #190's Clinical Record revealed she was admitted to the facility on [DATE] with diagnoses of Unspecified Elevated [NAME] Blood Cell Count, Acute Kidney Failure, and Chronic Kidney Disease Stage 4. Review of Resident #190's current Physician Orders revealed the following, in part: Order date: 05/16/2025 Cefazolin Sodium Injection Solution Reconstituted 1 gram use 1 gram intravenously one time a day every Tuesday, Thursday, and Saturday to be given at dialysis related to Unspecified Acute Kidney Failure. On 05/19/2025 at 9:45 a.m., an observation was made of Med a room with S2RNSUP and S3ADON. A large clear plastic bag was observed containing seven…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-05-21 · tag F0814 — failed to dispose of garbage properly — isolated
    Dispose of garbage and refuse properly.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observations and interviews, the facility failed to ensure garbage and waste were properly contained in the outdoor trash dumpster. Findings: On 05/18/2025 at 8:45 a.m., an observation was made of the facility's outdoor trash dumpster with S9CK. The outdoor trash dumpster was observed containing several bags of trash with the lid open. On 05/18/2025 at 8:50 a.m., an interview was conducted with S9CK. She observed the outdoor dumpster lid and stated it should have been closed by the night shift kitchen staff. She stated the dumpster lid was open upon arrival for her shift. She attempted to close the dumpster lid with a broom stick, but was unsuccessful. She further stated she thought the dumpster lid may be broken. On 05/18/2025 at 9:47 a.m., an interview was conducted with S8DM. She was made aware of the above finding. She stated the dumpster lid was not broken, but was hard for staff to close. She confirmed the outdoor trash dumpster lid should be kept closed at all times.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-05-21 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record reviews, and interviews, the facility failed to ensure a resident's Medication Administration Record (MAR) was accurately documented and complete for 2 (#32 and #60) of 20 residents reviewed in the final sample. Findings: Resident #32 Review of Resident #32's Clinical Record revealed she was admitted to the facility on [DATE], with diagnoses with included Presence of Cardiac and Vascular Implant and Graft, and Type 2 Diabetes Mellitus with Diabetic Chronic Kidney Disease. Review of Resident #32's admission MDS with an ARD of 03/10/2025 revealed a BIMS of 12, which indicated she was moderately cognitively impaired. Review of Resident #32's Current Physician Orders revealed the following, in part: Dialysis every Monday, Wednesday, Friday Review of Resident #32's MAR dated May 2025 revealed the following, in part: 05/19/2025- Checked that Resident #32 went to dialysis, initialed by S7LPN Review of Resident #32's Nurse's Notes revealed the following, in part: 05/19/2025-Resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-02-25 · tag F0842 — failed to keep accurate, complete medical records — pattern
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record review, the facility failed to maintain accurate documentation for 2 (#1 and #3) of 3 (#1, #2, and #3) sampled residents. The facility failed to ensure: 1. Resident #1's daily wound care was accurately documented; and 2. Resident #3's oxygen use was accurately documented. Findings: Resident #1 Review of Resident #1's clinical record revealed she was admitted to the facility on [DATE] with diagnoses, which included Unspecified Fracture of Left Femur, Subsequent Encounter For Closed Fracture with Routine Healing. Review of Resident #1's December 2024 - January 2025 Physician Orders revealed in part, the following: Clean surgical incision to left hip with normal saline/wound cleanser, pat dry, apply dry dressing of choice daily and as needed until healed, start date: 12/18/2024. Review of Resident #1's January 2025 TAR (Treatment Administration Record) revealed in part, the following: Wound care to surgical incision wound on 01/01/2025 was blank. An interview was conducted on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-02-25 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record review, the facility failed to provide necessary care and services for the provision of respiratory care in accordance with professional standards. The facility failed to ensure oxygen was administered as ordered by the physician for 1 (#3) of 2 (#2 and #3) residents reviewed for oxygen therapy. Findings: Review of Resident #3's clinical record revealed resident was admitted to the facility on [DATE] with diagnoses, which included Congestive Heart Failure and Chronic Respiratory Failure. Review of Resident #3's admission Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 01/29/2025 revealed he had a BIMS of 14, which indicated Resident #3 was cognitively intact. Review of Resident #3's February 2025 Physician Orders revealed the following: 01/24/2025: Oxygen at 2 Liters (L) via nasal cannula. On 02/25/2025 at 9:45 a.m., an observation was made of Resident #3 resting in his bed with no oxygen in use. At that time an interview was conducted with Resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-02-25 · tag F0726 — failed to have competent, trained nursing staff — isolated
    Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure accurate weekly skin assessments were completed for 2 (#2 and #3) of 2 sampled residents. The deficient practice had the potential to affect any of 88 residents residing in the facility. Findings: Resident #2 Review of Resident #2's clinical record revealed resident was admitted to the facility on [DATE]. Review of Resident #2's admission Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 01/08/2025 revealed she had a risk of pressure ulcers. Review of Resident #2's current Physician Orders revealed the following: 12/31/2024: Weekly Body Audit. Resident #3 Review of Resident #3's clinical record revealed resident was admitted to the facility on [DATE]. Review of Resident #3's admission Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 01/29/2025 revealed he had a risk of pressure ulcers. Review of Resident #3's current Physician Orders revealed the following: 01/24/2025: Weekly Body Audit. On 02/24/2025 at 1:45…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-11-13 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews, observations, and record review, the facility failed to ensure residents' assessments accurately reflected the resident's status by failing to ensure a resident's Minimum Data Set was accurately coded for an indwelling catheter for 1 (#2) of 2 (#1 and #2) residents reviewed for catheters. Findings: Review of Resident #2's Clinical Record revealed he was admitted to the facility on [DATE] and was readmitted on [DATE] from a local hospital. Review of Resident #2's Significant Change Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 11/01/2024 revealed the Brief Interview for Mental Status (BIMS) could not be completed because the resident was rarely/never understood. Further review revealed Resident #2 was not coded for an indwelling catheter. The MDS had a status of Accepted. Review of Resident #2's Clinical admission Screener, with an effective date of 10/30/2024, revealed the resident returned to the facility from the hospital with an indwelling catheter. On 11/12/2024 at…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-06-07 · tag F0585 — failed to handle grievances — pattern
    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interviews, the facility failed to initiate and resolve grievances voiced for 1 (#17) of 33 sampled residents reviewed for grievances. Findings: Review of the facility's policy titled, Grievance Policy and Procedure, dated 10/10/2022 revealed the following, in part: Follow Up/Resolution: 1. The grievance official/compliance liaison or designee will follow up with the complainant with a resolution within 5 business days of the date that the grievance was filed. Review of Resident #17's admission MDS with an ARD of 03/18/2024 revealed BIMS of 14 which indicated she was cognitively intact. Further review revealed she was dependent on staff for bathing. Review of the Completed Care record dated 04/01-04/31/2024 revealed Resident #17 only had a bath on 04/04/2024 and 04/15/2024. Completed Care Record dated 05/01-05/31/2024 revealed Resident #17 only had a bath on 05/08/2025 and 05/22/2023. Review of the facility's grievance logs dated December 2023-current revealed on 04/03/2024 Resident #17 had a complaint for nursing. Further review revealed, Resident #17…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-06-07 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, interviews, and record review, the facility failed to maintain an infection prevention and control program designed to provide a safe and sanitary environment and to help prevent the development and transmission of communicable diseases and infection. The facility failed to ensure: 1. S3LPN and S4LPN practiced proper hand hygiene for 3 of 3 (#11, #129, #130) residents observed for medication administration; and 2. S4LPN disinfected blood glucose meters between resident use for 1of 1 (#130) residents observed for blood glucose monitoring. This deficient practice had the potential to affect any of the 79 residents currently residing in the facility. Findings: Review of the facility's policy titled, Hand Hygiene Policy and Procedure dated 07/01/2020, revealed the following, in part: Policy: 3. Before and after direct resident contact for which hand hygiene is indicated by acceptable professional practice. 1. On 06/03/2024 at 2:05 p.m., an observation was made of S3LPN administering medication to Resident #129. S3LPN did not sanitize her hands prior to putting…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-06-07 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record review, the facility failed to ensure a resident's assessment accurately reflected the resident's status for 1 (#10) of 33 residents reviewed in the final sample. Findings: Review of the facility's policy MDS Policy and Procedure, with an effective date of 6/25/2015, revealed, in part, the following: Policy: All MDS are to be completed and transmitted according to the most current Resident Assessment Instrument (RAI) manual. Procedure: The Interdisciplinary Team will assess the resident and document during the 7 day look back and accurately complete the MDS according to the RAI manual. Review of Resident #10's Clinical Record revealed she was admitted to the facility on [DATE]. Further review revealed Resident #10 had a diagnosis of Localized Edema with an onset date of 08/23/2011. Review of Resident #10's current Physician Orders revealed the following: Start Date: 02/19/2024 Lasix 40 mg tablet by mouth daily for localized edema Review of Resident #10's MAR for March 2024, April…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-06-07 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record reviews and interviews, the facility failed to develop and implement a comprehensive person-centered care plan to meet the needs of 1 (#1) of 33 residents reviewed in the final sample. The facility failed to develop a care plan with interventions for a resident with diabetes who frequently refuses blood glucose monitoring. Findings: Review of the facility's policy Care Plan Policy and Procedure, with an effective date of 05/22/2017, revealed, in part, the following: Policy: A comprehensive plan of care will be used to communicate and address care issues that are relevant to the resident's individual needs. Procedure: 4. The care plan will be revised on an ongoing basis to reflect changes in the resident and the care the resident is receiving. 6. Consider: f) Respecting the resident's right to decline treatment. Review of Resident #1's Clinical Record revealed he was admitted to the facility on [DATE] and had diagnoses, which included Type 2 Diabetes Mellitus with Unspecified Complications and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-06-07 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interviews, and record reviews, the facility failed to ensure resident's received the necessary services to maintain personal hygiene for 1 (#17) of 2 (#17 and #45) residents reviewed for Activities of Daily Living. Findings: Review of the facility's policy titled, Bath, Tub Policy and Procedure, dated 09/04/2014 revealed the following, in part: Policy: Tub Baths are to be given as scheduled and/or as needed. Procedure: 5. Assist resident into tub and assist with bath as needed. Review of the facility's policy titled, Bath, Shower Policy and Procedure, dated 09/04/2014 revealed the following, in part: Policy: Showers are to be given as scheduled and/or as needed. Procedure: 1. Place resident in shower chair and cover with appropriate drape. 4. Wash face and shampoo hair; rinse well. Review of Resident #17's Clinical Record revealed she was admitted to the facility on [DATE] with diagnoses which included Morbid Obesity and Chronic Diastolic Heart Failure. Review of Resident #17's admission…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-06-07 · tag F0758 — failed to limit and justify psychotropic drugs — isolated
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record reviews, the facility failed to ensure residents' drug regimens were free from unnecessary psychotropic medications for 2 (#4 and #7) of 6 (#1, #4, #7 #10, #35 and #43) residents reviewed for unnecessary psychotropic medications. The facility failed to ensure Resident #4 and Resident #7 had PRN orders for psychotropic drugs that were limited to 14 days. Findings: Resident #4 Review of the clinical record revealed Resident #4 was admitted to the facility on [DATE] with diagnoses, which included Dementia, Unspecified Severity with Agitation, Anxiety Disorder, Major Depressive Disorder with Severe Psych Symptoms, Unspecified Mood Defective Disorder, and Alzheimer's Disease, Unspecified. Further review revealed Resident #4 was admitted to Hospice Services on 09/16/2023. Review of Resident #4's active Physician Orders revealed the following, in part: Start Date: 12/14/2023- Ativan 1mg tablet give one tablet by mouth every 4 hours as needed for Agitation. Start Date: 06/03/2024-…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • No harm found · Ccited before2025-05-21 · tag F0732 — widespread
    Post nurse staffing information every day.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations and interviews, the facility failed to ensure nurse staffing data was posted on a daily basis at the beginning of each shift and readily accessible to residents and visitors. This deficient practice had the potential to affect any of the 82 residents residing in the facility. Findings: On 05/18/2025 at 9:32 a.m., an observation was made of the bulletin board on Hall A. The form titled Daily Staffing Reporting Form dated 05/16/2025 was observed. On 05/18/2025 at 9:38 a.m., an interview was conducted with S4ADON. She stated she was responsible for posting the nurse staffing data information Monday through Friday. She stated on Friday's she completed the nurse staffing data forms for Saturday, Sunday and Monday. She stated there were no staff on the weekend who were responsible for updating the nurse staffing data forms and was not aware it was required. On 05/18/2025 at 10:00 a.m., an interview was conducted with S2RNSUP and S3ADON. S2RNSUP and S3ADON stated S4ADON was responsible for posting the nurse staffing data information. S2RNSUP and S3ADON observed the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • No harm found · C2025-02-25 · tag F0577 — widespread
    Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observation, record review, and interview, the facility failed to ensure all complaint surveys since the last annual survey were available for resident review. This deficient practice had the potential to affect the 88 residents who currently resided in the facility. Findings: An observation was made on 02/24/2025 at 9:45 a.m. of the facility's folder Survey results located on the bulletin board of the facility. Review of the Survey results folder revealed the last survey posted in the binder was dated 06/07/2024. Further review revealed no documented evidence of the survey results from complaint survey dated 11/13/2024 for review. An interview was conducted on 02/24/2025 at 9:45 a.m. with S1ADM. She reviewed the facility's folder Survey results. She confirmed the only survey results located in the folder was the annual recertification survey dated 06/07/2024. She confirmed the survey results from complaint survey dated 11/13/2024 were not located in the folder.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • No harm found · Ccited before2024-06-07 · tag F0732 — widespread
    Post nurse staffing information every day.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations and interviews, the facility failed to post nurse staffing data on a daily basis which included the total resident census number for 2 of 2 areas reviewed for nurse staffing data. Findings: An observation was made on 06/04/2024 at 9:46 a.m. of the Daily Nursing Assignment sheet dated 06/04/2024 posted at Nursing Station A with no resident census included. The Daily Nursing Assignment sheet at Nursing Station A revealed it did not include the resident census. An observation was made on 06/04/2024 at 9:50 a.m. of the Daily Nursing Assignment sheet dated 06/04/2024 posted on the bulletin board at the end of Hall B. The Daily Nursing Assignment sheet at Hall B revealed it did not included the resident census. An interview was conducted on 06/04/2024 at 9:55 a.m. with S2DON. She stated S6ADON was responsible for posting the Daily Nursing Assignment sheet. S2DON confirmed the resident census number was not included on the Daily Assignment sheet that was posted on Hall B and it should have been. An interview was conducted on 06/04/2024 at 10:00 a.m. with S6ADON. She…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$13,715 in federal fines across 1 penalty.

  • $13,715 — penalty dated 2024-06-07

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Part of a chain

This home belongs to PLANTATION MANAGEMENT COMPANY — 16 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 1 of 51.8-0.8 vs chain
Health inspection 2 of 52.6-0.6 vs chain
Staffing 1 of 51.3-0.3 vs chain
Quality measures 1 of 51.9-0.9 vs chain
The other 15 homes this chain runs (chain average 1.8★, per CMS)

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleShareSince
QSST TRUST FOR GENE OLIVER QUIRK IIIOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST16%since 01/01/2021
QSST TRUST FOR MARSHALL TODD QUIRKOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST16%since 01/01/2021
QSST TRUST FOR SCOTT HOLDEN QUIRKOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST16%since 01/01/2021
QUIRK, CYNTHIAIndividual5% OR GREATER DIRECT OWNERSHIP INTERESTNO PERCENTAGE PROVIDEDsince 01/10/2011
QUIRK, GENEIndividual5% OR GREATER DIRECT OWNERSHIP INTERESTNO PERCENTAGE PROVIDEDsince 01/10/2011
QUIRK, SCOTTIndividualCORPORATE DIRECTORsince 01/10/2011
DELATTE, KIMBERLYIndividualOPERATIONAL/MANAGERIAL CONTROLsince 02/01/2011

3 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$7.8M
Net patient revenuemost recent cost report
+2.8%
Operating marginrevenue minus expenses
$1.5M
Related-party expense19% of expenses
Who pays — share of resident-days
Medicaid 75%Medicare 6%Other / private 20%

About 75% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $1.5M paid to related parties — landlords or management companies under common ownership — equal to about 19% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$253per resident / day
operating cost
$7,698per month
≈ monthly operating cost
$261per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in LA

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Louisiana Medicaid page.

Typical monthly cost in Louisiana
$7,604/mo
Nursing home (semi-private)
$8,076/mo
Nursing home (private)
$5,163/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 195526. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-04-15, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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