St Joseph of Harahan
405 Folse Drive, Harahan, LA 70123 · For profit - Limited Liability company · 206 certified beds · (504) 738-7676 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- it has an abuse, neglect, or exploitation citation (F0600), cited Jul 2024
- it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0607, F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- inspectors cited 1 immediate-jeopardy problem — the most serious level
- a high number of inspection citations overall (49) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- the CMS record shows $210,837 in federal fines (most recent 2025-07-10)
- its independent health-inspection rating is low (2/5)
- its payroll-based staffing rating is low (1/5)
- its facility-reported quality-measure rating is low (1/5)
- about 20% of its spending goes to commonly-owned related companies
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 2 of 5 |
| StaffingFrom payroll records (PBJ) | 1 of 5 |
| Quality measuresSelf-reported by the facility | 1 of 5 |
Location & what’s nearby
Open in Google Maps ↗ · Directions ↗ · Larger map ↗
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 1 of 5 |
| Long-stay residentspeople who live here | 2 of 5 |
| Short-stay residentsrehab / post-hospital | 1 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating improved from 1 to 2 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 19.1% | 17.8% | 15.4% | worse |
| Long-stay residents who lose too much weight | 7.1% | 5.2% | 5.4% | worse |
| Long-stay residents with a catheter left in their bladder | 0.9% | 1.2% | 0.9% | typical |
| Long-stay residents with a urinary tract infection | 2.1% | 2.1% | 2.0% | typical |
| Long-stay residents with depressive symptoms | 2.2% | 2.3% | 6.5% | typical for the state‡ — see note marked double-dagger below the table |
| Long-stay residents who were physically restrained | 0.0% | 0.2% | 0.1% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with falls causing major injury | 3.2% | 3.5% | 3.3% | typical |
| Long-stay residents whose ability to walk worsened | 18.5% | 17.9% | 16.1% | worse |
| Long-stay residents on antianxiety or hypnotic medication | 9.5% | 23.2% | 18.9% | better |
| Long-stay residents given the seasonal flu vaccine | 87.1% | 94.9% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 8.7% | 5.6% | 4.7% | worse |
| Long-stay residents with worsening bladder/bowel control | 28.6% | 15.8% | 21.2% | worse |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 18.1% | 22.7% | 17.1% | typical |
| Short-stay residents who newly got an antipsychotic medication | 4.9% | 3.1% | 1.4% | worse than state‡ — see note marked double-dagger below the table |
| Short-stay residents given the seasonal flu vaccine | 42.9% | 76.3% | 79.4% | worse |
| Short-stay residents rehospitalized after admission | 30.6% | 28.0% | 22.6% | worse |
| Short-stay residents with an outpatient ER visit | 19.9% | 14.8% | 12.0% | worse |
| Long-stay hospitalizations per 1,000 resident days | 2.96 | 2.56 | 1.67 | worse |
| Long-stay outpatient ER visits per 1,000 resident days | 2.71 | 2.74 | 1.80 | worse |
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
49.5% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 83 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 33.3% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 33 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: not reported. This home filed no therapist hours at all in its payroll data for this quarter. That is a gap in what it reported, and we do not read it as an absence of therapy — the homes that file nothing here include ones that discharged hundreds of Medicare rehab patients in the very same period, who plainly received therapy from someone. Because we cannot tell a home that under-reports from one that genuinely provides little, this home is left out of the comparison above rather than scored at zero. Ask it directly how many therapist hours a rehab resident gets, and on which days.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 49.5%CMS range 39.3–62.4 | 51.5% | Oct 2022–Sep 2024 | no different from U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 13.0%CMS range 9.1–17.4 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 33.3% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 42.4% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 30.3% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 98.0% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 0.0% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 8.2% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 8.7%CMS range 4.9–13.9 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 0.94 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 206 beds and averages 175.0 residents a day — about 85% occupied, or roughly 31 beds typically open. It usually has some room. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 2.94 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.10 is below the 0.55-hour RN benchmark and nurse-aide staffing of 1.65 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 2.55 hrs/resident/day on weekends vs 3.10 on weekdays — 18% thinner on weekends. RN hours go from 0.11 to 0.06 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 44% is about the same as the national median of 45%. 1 administrator has left in the past year.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are unchanged from the previous inspection. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
49 citations, most serious first. The 11 most serious are shown; the remaining 38 are one tap away and print in full.
- Immediate jeopardy · Jcited before2025-03-27 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews, and record reviews, the facility failed to ensure that each resident received adequate supervision to prevent accidents for 1 (Resident #115) of 2 (Resident #115, Resident #165) sampled residents reviewed for wandering behaviors. This deficient practice resulted in an Immediate Jeopardy (IJ) situation on 03/05/2025 at 8:46PM, when Resident #115, identified as a wanderer with dementia and cognitive communication deficits requiring supervision with walking, was unsupervised when she wandered into Resident #105's room and sustained a fall. Resident #115's fall resulted in an acute right femur fracture that required surgical intervention and rehabilitation. As a result of the fall, Resident #115 was required to use a wheelchair and experienced decreased mobility and independence. S1Administrator was notified of the Immediate Jeopardy on 03/26/2025 at 3:05PM. The Immediate Jeopardy was removed on 03/27/2025 at 10:35AM, after it was verified through observations, interviews, and record reviews,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-06-17 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, interviews, and record reviews the facility failed to:1. Ensure dishware and cookware were cleaned with the correct sanitizer levels to prevent foodborne illnesses; and,2. Ensure the kitchen food storage pantry was maintained in a clean and sanitary manner. Findings:1.Review of the facility's Cleaning and Sanitizing Equipment policy and procedure, dated 01/2007 and revised on 10/2018, revealed, in part, sanitization of food contact surfaces should be performed with a chemical sanitizer of chlorine at a minimum of 50-100 parts per million (ppm) or quaternary ammonium (QA) sanitizer solution at a minimum of 150-200 ppm. Review of the facility's Machine Warewashing policy and procedure, dated 01/2007 and revised on 10/2018, revealed, in part, dishes should be washed according to machine directions. Further review revealed staff should ensure the proper chlorine concentration of the rinse water for each meal. Observation on 06/16/2026 at 8:58AM revealed S10Culinary [NAME] was actively using the three compartment sanitizer sink to sanitize cookware and dishware.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-06-17 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record reviews, the facility failed to ensure heparin (a medication used to prevent blood clots) was stored in a locked compartment and only accessible to authorized personnel for 1 (Resident #3) of 3 sampled residents observed for nursing services. Findings:Review of the facility's Medication Administration policy and procedure, dated 10/04/2024, revealed, in part, medications must be secured at all times. Further review revealed medications shall not be left unattended on counters or at workstations. Review of Resident #3's medical record revealed, in part, Resident #3 was admitted on [DATE] and readmitted on [DATE] with a diagnosis of osteomyelitis (an infection of the bone). Further review revealed Resident #3 had a peripherally inserted central catheter (PICC) line in order to receive intravenous antibiotics. Review of Resident #3's June 2026 physician's orders revealed, in part, an order dated 06/04/2026 to administer 5 milliliters (mL) of heparin sodium injection…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-06-17 · tag F0814 — failed to dispose of garbage properly — isolatedDispose of garbage and refuse properly.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, interview, and record review, the facility failed to ensure the facility's dumpsters and kitchen garbage cans were maintained properly. Findings:Review of the facility's Sanitary Conditions of the Food and Nutrition Services Department policy and procedure, dated 01/2007 and revised on 10/2018, revealed, in part, the facility should ensure garbage containers have tight fitting lids. Further review revealed the facility should ensure outdoor trash receptacles are kept covered at all times. Observation on 06/16/2026 at 8:51AM revealed the facility's two outside trash dumpsters were both uncovered with visible garbage and refuse inside both dumpsters. Observation on 06/16/2026 at 11:38AM revealed the garbage can in the food preparation area of the kitchen was uncovered with visible garbage and refuse inside the garbage can. Observation on 06/17/2026 at 10:40AM revealed one of the facility's outside trash dumpsters was uncovered with visible garbage and refuse inside the dumpster. Observation on 06/17/2026 at 10:45AM revealed the garbage can in the food…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-06-17 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, interviews, and record reviews, the facility failed to ensure staff completed hand hygiene while performing incontinence care for 2 (Resident #2, Resident #4) of 2 sampled residents observed for incontinence care. Findings:Review of the facility's Hand Hygiene policy and procedure, dated 07/01/2020, revealed, in part, hand hygiene shall be performed if the staff's hands would be moving from a contaminated body site to a clean body site during patient care. Review of the Centers for Disease Control and Prevention (CDC)'s October 2022 Guidelines for Hand Hygiene in Health-Care Settings revealed, in part, staff should decontaminate their hands if moving from a contaminated body site to a clean body site during patient care. Resident #2Observation on 06/16/2026 at 3:16PM revealed S8Certified Nursing Assistant (CNA) entered Resident #2's room to perform incontinence care. Further observation revealed S8CNA removed Resident #2's soiled diaper and wiped feces off of Resident #2's buttocks and perineal area. Further observation revealed S8CNA did not change her gloves…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-03-03 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, interviews, and record reviews, the facility failed to ensure a dependent resident received:1) assistance with incontinence care (Resident #106); and,2) assistance with dressing (Resident #142). This deficient practice was identified for 2 (Resident #106, Resident #142) of 3 sampled residents reviewed for activities of daily living. Findings:Resident #106Review of Resident #106's quarterly Minimum Data Set with and Assessment Reference Date of 02/04/2026 revealed, in part, Resident #106 had a Brief Interview of Mental Status score of 13, which indicated Resident #106's cognition was intact. Further review revealed Resident #106 had a diagnosis of hemiplegia following a cerebral infarction affecting the right dominant side (severe weakness and muscle stiffness caused by a brain injury), was always incontinent (having insufficient or no control over urination and/or bowel movements) of bowel and bladder, and required substantial/maximal assistance from staff with toileting. Review of Resident #106's care plan revealed, in part, Resident #106 required staff…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-03-03 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, interviews, and record reviews, the facility failed to:1. Store oxygen tubing and nebulizer mouthpiece per facility policy (Resident #1 Resident #126); 2. Label oxygen tubing and nebulizer mouthpiece per facility policy (Resident #1, Resident #126); and,3. Administer oxygen as per physician orders (Resident #126). This deficient practice was identified for 2 (Resident #1, Resident #126) of 3 sampled residents reviewed for respiratory care requirements. Findings: Review of the facility's Oxygen Concentrator Cleaning Policy and Procedure, dated 11/16/2014 revealed, in part, oxygen tubing, nasal cannula, and facemask should be stored in a plastic bag when not in use. Further review revealed oxygen tubing, nasal cannula and facemask should be changed weekly and as needed. Review of the facility's Nebulizer Machine Cleaning Policy and Procedure, dated 11/04/2014 revealed, in part, nebulizer tubing, mouthpiece, and mask should be stored in a plastic bag when not in use. Further review revealed the tubing, mouthpiece and facemask should be changed weekly and as…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-03-03 · tag F0919 — failed to provide a working call system — isolatedMake sure that a working call system is available in each resident's bathroom and bathing area.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review the facility failed to ensure a functional call light was available for 2 (Resident #142, #156) of 6 sampled residents investigated for call lights. Findings:Review of the facility's Resident Call Light System Policy and Procedure dated 09/14/2022 revealed, in part, the purpose was to provide a communication system that was in proper working order to allow residents to call for staff assistance from their bedside. Further review revealed when staff were providing care they were to position the call light conveniently within reach for the resident to use. Resident #142Review of Resident #142's care plan revealed, in part, Resident #142 had limited physical mobility and staff were to ensure Resident #142's call light was in reach. Observation on 03/02/2026 at 10:31AM revealed Resident #142 was lying in bed and Resident #142's call light was observed on the floor. In an interview on 03/02/2026 at 10:31AM, Resident #142 indicated she did not know where her call light was. Observation on 03/02/2026 at 10:49AM revealed Resident #142 was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-05-22 · tag F0628 — isolatedProvide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interviews, and record review, the facility failed to provide the resident representative (RR) with the facility's written bed-hold policy at the time of transfer to the hospital as required for 1 (Resident #2) of 3 (Resident #1, Resident #2, Resident #3) sampled residents investigated for discharge rights. Findings: Review of the facility's Resident Leave and Bed-Hold Policy and Procedure effective 04/27/2020 revealed, in part, the bed-hold policy must be issued at the time of the transfer from the facility. Further review revealed in cases of emergency transfer, notice at time of transfer meant family, surrogate, or representative were provided with written notification within 24 hours of the transfer. In an interview on 05/20/2025 at 12:08PM, S2Social Services (SS) indicated Resident #2 had an emergency transfer to the hospital due to behaviors on 02/27/2025. S2SS further indicated she mailed the facility's bed-hold policy to Resident #2's RR. S2SS indicated she did not call Resident #2's RR to see if Resident #2's RR received the mailed bed-hold policy. There was no…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-04-16 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interviews and record reviews, the facility failed to immediately notify the resident's representative of a resident's injury of unknown origin for 1 (Resident #1) of 2 (Resident #1, Resident #2) sampled residents investigated for injuries of unknown origin. Findings: In an interview on 04/16/2025 at 8:30AM, S5Licensed Practical Nurse (LPN) indicated on 04/02/2025 at 8:04AM she assessed Resident #1 with right arm immobility and pain, and administered a standing order of Tylenol. S5LPN indicated Resident #1 had complaints of pain later in the day, and an x-ray was ordered at 1:30PM by Resident #1's physician. S5LPN confirmed Resident #1's daughter who was Resident #1's Responsible Party (RP) was not notified of Resident #1's change in condition or of the new physician's orders. Review of Resident #1's record revealed no documented evidence, and the facility was unable to present any documented evidence Resident #1's RP was notified of Resident #1's change in condition or new physician's orders. In an interview on 04/15/2025 at 2:51PM, Resident #1's RP indicated she was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-04-16 · tag F0607 — failed to have anti-abuse policies — isolatedDevelop and implement policies and procedures to prevent abuse, neglect, and theft.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interviews and record reviews, the facility failed to implement its policy for Abuse Prevention and Prohibition by not thoroughly investigating an injury of unknown origin for 1 (Resident #1) of 2 (Resident #1, Resident #3) sampled residents investigated for injuries of unknown origin. Findings: Review of the facility's Abuse Prevention and Prohibition Policy and Procedure dated 03/25/2023 revealed, in part, the facility's process following an injury of unknown origin was that the Administrator would complete a thorough investigation. In an interview on 04/14/2025 at 12:50PM, S1Administrator indicated she was made aware of the results of Resident#1's x-ray, which revealed a fractured right arm, at 5:20PM on 04/02/2025, and S1Administrator began an investigation due to Resident #1's identified injury of unknown origin. S1Administrator indicated her review of surveillance camera footage revealed on 04/02/2025 at 7:00AM Resident #1 was ambulating out of her room using a rollator with no apparent issues, assisted into shower room by S10Shower Aide at 7:00AM approximately.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 38 citations
- Potential for harm · F2025-03-27 · tag F0802 — failed to prepare enough nourishing food — widespreadProvide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, interviews, and record review, the facility failed to maintain adequate dietary staffing levels to ensure the timely preparation and delivery of resident meals by failing to ensure: 1. breakfast was served in a timely manner; and 2. lunch was served at an appropriate palatable temperature. Findings: 1. Review of the facility's posted undated Meal Times form revealed the following, in part: Dining Room II: Breakfast 7:00AM, Lunch 12 noon, and Supper 5:00PM Dining Room I: Breakfast 7:00AM, Lunch 12 noon, and Supper 5:30PM West I : Breakfast 7:45AM, Lunch 12 noon, and Supper 5:45PM Observations in the kitchen on 3/24/25 at 8:40AM, revealed 2 staff preparing meals for hallway carts. In an interview on 03/24/2025 at 8:40AM, S7Assistant Dietary Manager indicated one staff member called in, the Dietary Manager was on her way back from an appointment, and the kitchen was already short staffed. Observations during dining facility task on 3/24/25 starting at 12:50PM, revealed some residents had not been served in both dining areas. Further observations revealed meal…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-03-27 · tag F0609 — failed to report abuse allegations — patternTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record reviews, the facility failed to ensure an allegation of abuse was reported to the State Survey Agency within the required two hour timeframe for 2 (Resident #105, Resident #115 ) of 4 (Resident #51, Resident #105, Resident #115, Resident #187) sampled residents investigated for abuse. Findings: Review of the facility's Abuse Prevention and Prohibition Policy and Procedure dated 03/25/2023 revealed, in part, the administrator shall immediately initiate a Statewide Incident Management System (SIMS) report to the Louisiana Department of Health, but not less than 2 hours after forming a suspicion of a crime if the alleged violation involves abuse (physical abuse) or results in serious bodily injury. Review of the Louisiana Department of Health (LDH) Health Standards Incident Report #272956 revealed, in part, an allegation of physical abuse involving Resident #115 and Resident #105: -Occurred on 03/05/2025 at 11:14 PM; -Was entered into the SIMS reporting system on 03/10/2025 at 4:40PM. In an interview on 03/25/2025 at 10:48AM, S1Administrator confirmed the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-03-27 · tag F0656 — failed to write and follow a full care plan — patternDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record reviews, the facility failed to: 1. Ensure Resident #47's care planned fall interventions were implemented; and 2. Ensure Resident #115 a known wanderer, had a care plan developed for wandering. This deficient practice was identified 2 (Resident #47, Resident #115) of 5 (Resident #30, Resident #47, Resident #51, Resident #115, Resident #187) sampled residents reviewed for accidents. Findings: 1. Resident #47 Review of Resident #47's medical record revealed, in part, Resident #47 had an unwitnessed fall on 03/05/2025 while transferring from her bed to her wheelchair unassisted. Further review revealed Resident #47's fall on 03/05/2025 resulted in a left hip fracture. Review of Resident #47's Significant Change Minimum Data Set (MDS) and State Optional Assessment with an Assessment Reference Date (ARD) of 03/18/2025 revealed, in part, Resident #47 had a Brief Interview of Mental Status (BIMS) score of 13, which indicated Resident #47 was cognitively intact, required…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-03-27 · tag F0760 — failed to prevent significant medication errors — patternEnsure that residents are free from significant medication errors.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record reviews and interviews, the facility failed to administer a medication as ordered by the physician for 1 (Resident #116) of 4 (Resident #97, Resident #116, Resident #177, Resident #204) sampled residents reviewed for hospitalization. Findings: Review of the facility's policy and procedure on Medication Administration with an effective date of 10/04/2024, revealed, in part, nursing personnel shall ensure the safe and effective administration of medications. Further review revealed, prior to administration, the nursing staff member administering the medication shall ensure medications match the physician's orders and label, and that the proper dose was administered. Review of Resident #116's medical record revealed he had the following diagnoses, in part, of Congestive Heart Failure, Hypertensive Heart Disease with Atrial Fibrillation (an irregular, often rapid heart rate that commonly causes poor blood flow). Review of Resident #116's physician orders dated 11/12/2024, revealed, in part, to increase Digoxin (medication used to treat congestive heart failure) to 250…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-10-29 · tag F0921 — failed to keep a safe, functional, sanitary building — patternMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations and interviews, the facility failed to ensure maintenance staff secured electrical wall sockets in 3 (Room a, Room b, and Room c) of 4 (Room a, Room b, Room c, and Room d) rooms; and 2 (Hall X and Hall Y) of 4 (Hall W, Hall X, Hall Y, and Hall Z) halls observed for physical environment. Findings: Observation on 10/28/2024 at 9:15 a.m., revealed an electrical wall socket located in Room a was not secured to the wall. Observation on 10//28/2024 at 10:15 a.m. of the Hall W, Hall X, Hall Y, and Hall Z revealed the following: - Hall X had one electrical wall socket not secured to the wall; and - Hall Y had three electrical wall sockets not secured to the wall. Observation of Room b on 10/28/2024 at 10:15 a.m., revealed the electrical wall socket located at the head of the bed was not secured to the wall. Further observation revealed there were two electrical plugs which were plugged into the electrical socket. Observation on 10/28/2024 at 10:25 a.m. of Room c revealed the electrical wall socket located at the head of the bed was not secured to the wall. Further…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-09-06 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — patternEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interviews, the facility failed to ensure a resident received care and services to prevent falls as much as possible by failing to develop new individualized interventions after a resident sustained a fall. This deficient practice was identified for 3 (Resident #1, Resident #2, and Resident #3) of 3 (Resident #1, Resident #2, and Resident #3) sampled residents reviewed for falls. Findings: A review of the facility's incident reports for the past 60 days revealed, in part, a fall by Resident #1 on 08/06/2024; falls by Resident #2 on 08/12/2024, 08/22/2024, and 08/30/2024; and falls by Resident #3 on 07/26/2024, 08/02/2024, and 09/01/2024. Review of the facility's Fall Prevention Program Policy and Procedure (10/22/2014) revealed, in part, the fall prevention program is an individualized daily plan to promote safety of residents who have been identified as high risk for Falls via interdisciplinary team determination. All residents will be assessed upon readmit, quarterly, annually, if…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-07-03 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure a resident was free from verbal abuse for 1 (Resident #3) of 3 (Resident #1, Resident #2, and Resident #3) sampled Residents. Findings: Review of the facility's Abuse - Prevention and Prohibition Policy and Procedure revealed, in part, each resident has the right to be free from abuse. Further review revealed verbal abuse was defined as the use of oral, written or gestural language that willfully includes disparaging and derogatory terms to residents or their families or within their hearing distance or sight, regardless of the resident's age, ability to comprehend, or disability and examples included name calling, cursing, or yelling at a resident in anger. Review of Resident #3's record revealed he was admitted to the facility on [DATE] with diagnosis, in part of Alzheimer's Dementia. Review of Resident #3's Minimum Data Set with an Assessment Reference Date of 06/12/2024 revealed, in part, he had a Brief Interview Mental Status Score of 7…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-07-03 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interview, the facility failed to ensure staff performed hand hygiene prior to providing catheter care for 1 (Resident #1) of 3 (Resident #1, Resident #2, and Resident #3) sampled residents. Findings: Review of the facility's Catheter Care, Indwelling Catheter Policy and Procedure dated 08/24/2016 revealed, in part, hand hygiene should be performed and gloves put on prior to the procedure. Further review the next step was to inspect the catheter at the urinary meatus and not any problems, then cleanse the perineal area with soap and water or a perineal wipe taking care to wash from front to back. Cleanse the area well at the insertion site and remove all debris form the insertion site. Further review revealed to then rinse well with warm water and pat dry. Further review revealed to then empty, clean and store bedpan or measuring device properly and then ensure the catheter is secured to the resident's thigh as appropriate. Further review revealed to then remove gloves…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-05-16 · tag F0688 — failed to keep residents mobile / prevent decline — isolatedProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview the facility failed to ensure a resident was provided with restorative services for 1 (Resident #5) of 5 (Resident #1, Resident #2, Resident #3, Resident #4, and Resident #5) sampled residents. Findings: Review of Resident #5's Physical Therapy Discharge summary dated [DATE] revealed, in part, Resident #5 was discharged from physical therapy with restorative nurse program to facilitate Resident #5 maintaining current level of performance and in order to prevent a decline with ambulation, bed mobility, and transfers. Review of Resident #5's Occupational Therapy Discharge summary dated [DATE] revealed a discharge recommendation for 24 hour care and participation in the restorative nurse program. In an interview on 05/16/2024 at 11:26 a.m., S7Restorative CNA indicated Resident #5 was not on the restorative CNA program at this time, and had not been since admit. In an interview on 05/16/2024 at 12:19 p.m., S2DON confirmed Resident #5 was not provided restorative series as…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-05-16 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview the facility failed to identify and/or implement interventions to prevent falls. This deficient practice was identified for 2 (Resident #4 and Resident #5) of 5 (Resident #1, Resident #2, Resident #3, Resident #4, and Resident #5) sampled residents reviewed for falls. Findings: Resident #4 Review of the facility's Incident/Accident Log for the last 3 months revealed, in part, Resident #4 had an unobserved fall on 03/18/2024 in Resident #4's room with no injury apparent upon assessment. Review of Resident #4's Nurses Notes dated 03/18/2024 at 5:00 p.m. revealed Resident #4 was screaming out, and when the Certified Nursing Assistant (CNA) entered the room, found Resident #4 on the floor. Further review revealed Resident #4 indicated he was trying to get out of the bed by himself and fell. Review of Resident #4's Care Plan revealed problems of, in part, Resident #4 was assessed as being at risk for falls related to impaired mobility and weakness with falls on 03/17/2024 and 04/29/2024. Further review revealed no documented evidence and the facility…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-04-26 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record reviews, observations, and interviews, the facility failed to ensure a dependent resident was provided incontinence care as needed for 1(Resident #2) of 4(Resident #1, Resident #2, Resident #3, and Resident #4) residents reviewed for incontinence care. Findings: Review of Resident #2's MDS (Minimum Data Set) with ARD (Assessment Reference Date) dated 03/20/2024 revealed, in part: Resident #2 had a BIMS (Brief Interview for Mental Status) score of 06 (which indicated severe cognitive impairment), was always incontinent of bowel and bladder, and substantial/maximum assistance for toileting. Review of Resident #2's Potential for Bowel and Bladder Retraining assessment dated [DATE] revealed, in part, Resident #2 was incontinent of bladder and staff were to provide pericare after each one of Resident #2's incontinent episodes. Review of the facility's camera footage on 04/24/2024 at 4:51 a.m. through 04/24/2024 at 8:41 a.m. revealed, S8CNA exited Resident #2's room at approximately 4:55 a.m. with a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-03-13 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — patternProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record reviews, and interviews, the facility failed to ensure: 1. A resident had a physician's order to maintain an indwelling urinary catheter; 2. A resident was assessed every shift for adverse signs and symptoms related to an indwelling urinary catheter; and, 3. A resident with an indwelling urinary catheter received catheter care every shift. This deficient practice was identified for 1 (Resident #69) of 3 (Resident #68, Resident #69, and Resident #91) sampled residents investigated for urinary catheters. Findings: Observation on 03/10/2024 at 1:22 p.m. revealed Resident #69 had a urinary catheter drainage bag attached to his wheelchair with rust colored urine in the drainage tubing. Review of Resident #69's hospital discharge records revealed, in part, Resident #69 had an emergency room visit on 03/08/2024 and was diagnosed with hematuria (blood in the urine), urinary retention (the inability to pass urine), and a urinary tract infection. Further review revealed Resident #69 was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-03-13 · tag F0695 — failed to provide proper breathing / tracheostomy care — patternProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record reviews, observations, and interviews, the facility failed to administer a resident's oxygen per physician's orders for 2 (Resident #67 and Resident #129) of 4 (Resident #34, Resident #67, Resident #112, and Resident #129) sampled residents investigated for respiratory care. Findings: Resident #67 Review of Resident #67's record revealed diagnoses, in part, of Respiratory Failure and Hypoxia (low levels of oxygen in the blood). Review of Resident #67's physician's orders for March 2024 revealed, in part, an order for Oxygen 2 liters per nasal cannula for low oxygen saturation. Observation on 03/10/24 at 10:24 a.m. revealed Resident #67 receiving oxygen at 3 liters per nasal cannula via an oxygen concentrator. Observation on 03/11/2024 at 1:00 p.m. revealed Resident #67 receiving oxygen at 3 liters per nasal cannula via an oxygen concentrator. In an interview on 03/12/2024 at 1:45 p.m., S17LPN acknowledged Resident #67's orders indicated Resident #67 should have received oxygen at 2 liters per nasal cannula. Resident #129 Review of Resident #129's record revealed, in…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-03-13 · tag F0761 — failed to label and store drugs safely — patternEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations and interviews, the facility failed to ensure expired medications and dressings were not available for resident use for 3 (Medication Cart V, Medication cart X, Medication Cart Z) of 5 (Medication Cart V, Medication cart W, Medication Cart X Medication Cart Y, and Medication Cart Z) medication carts and 1 (Medication Room C), of 2 (Medication Room B and Medication Room C) medication rooms observed for medication storage. Findings: Observation on 03/13/2024 at 11:30 a.m. with S10Licensed Practical Nurse (LPN) of Medication Cart Z revealed a bottle of Fish Oil 500 milligram (mg) caplets with an expiration date of 07/2023. Further observation revealed one 30 ounce (oz) bottle of Uti-stat (a supplement to aid in the prevention of bladder infections) with an expiration date of 02/28/2024. Observation on 03/13/2024 of Medication Room C at 11:40 a.m. with S10LPN revealed two 30 ounce bottles of Uti-stat with expiration dates of 2/28/2024. In an interview on 03/13/2024 at 11:31 a.m., S10LPN stated the expired bottle of Fish Oil 500 mg caplets and the three 30 oz…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-03-13 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review, observations and interviews, the facility failed to: 1. Ensure a nurse did not administer a contaminated supplement to a resident for 1 (Resident #583) of 5 (Resident #79, Resident #180, Resident #583, Resident #584, and Resident #600) residents observed during medication administration; 2. Ensure a resident's continuous positive airway pressure (a machine that delivers a constant stream of air pressure to prevent airway closure during sleep) mask was contained in a sanitary manner for 1 (Resident #34) of 4 (Resident #34, Resident #67, Resident #112, and Resident #129) sampled residents reviewed for respiratory care; and, 3. Ensure the nurse completed hand hygiene during medication administration for 1 (S10Licensed Practical Nurse) of 2 (S6Licensed Practical Nurse and S10Licensed Practical Nurse) Licensed Practical Nurses observed during medication administration. Findings: 1. Observation on 03/12/2024 at 8:41 a.m. revealed S10Licensed Practical Nurse (LPN) poured 30 milliliters of Pro-Stat (a supplement to promote wound healing) in a medication cup. Further…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-03-13 · tag F0881 — failed to use antibiotics responsibly — patternImplement a program that monitors antibiotic use.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, the facility failed to implement protocols and processes to identify the types of organisms/bacteria which caused infections, and/or the types of antibiotics those organisms were susceptible and resistant to. Findings: Review of the facility's Surveillance: Infection Prevention and Control Program with reviewed date of 08/16/2023 revealed, in part, outcome surveillance included reviewed of relevant data which may include laboratory antibiograms (antibiotic susceptibility profiles). Review of the facility's Antibiotic Stewardship Program Policy and Procedure revealed, in part, the Director of Nursing (DON)/designee would maintain a facility Antibiotic Stewardship Program to promote commitment to safe and appropriate antibiotic use. Further review revealed the DON/designee would monitor the antibiotic resistance based on laboratory data as appropriate. Further review revealed the DON/designee would utilize the Laboratory Vendor Antibiogram report or the Facility Antibiogram Form. In an interview on 03/13/2024 at 1:08 p.m., S14Infection…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-03-13 · tag F0554 — isolatedAllow residents to self-administer drugs if determined clinically appropriate.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review, observation, and interview the facility failed to ensure medications were not left unattended on a resident's bedside table for 1(Resident #481) of 34 (Resident #1, Resident #4, Resident #34, Resident #67, Resident #68, Resident #69, Resident #72, Resident #78, Resident #82, Resident #91, Resident #92, Resident #95, Resident #103, Resident #105, Resident #112, Resident #129, Resident #139, Resident #158, Resident #160, Resident #164, Resident #165, Resident #174, Resident #184, Resident #191 Resident #203, Resident #221, Resident #223, Resident #477, Resident #478, Resident #479, Resident #480, Resident #481, Resident #579, and Resident #581) sampled resident included in the initial pool. Findings: Review of Resident #481's March 2024 Physician's Orders revealed, in part, no evidence of an order for Ultra Lubricating eye drops. Review of Resident #481's record revealed no documentation of an assessment that Resident #481 could self-administer medications. Observation on 03/10/2024 at 9:45 revealed, Resident #481 had a bottle of Ultra Lubricating eye drops on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-03-13 · tag F0561 — failed to honor residents' choices — isolatedHonor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview, observations, and record review the facility failed to allow a resident who is their own responsible party a choice to leave the facility on pass/leave for 1 resident (Resident #180) of 4 residents (Resident #103, Resident #95, and Resident #72) investigated for choices. Findings: Review of facility policy and procedure titled Pass/Leave of Absence with an effective date of 11/17/2015 revealed, in part facility residents may leave out on pass. Further review revealed a physician's order is needed if the facility resident is on skilled services at the time of pass/leave request and should include reason for leave, if resident can go on pass/leave alone and/or with a responsible party. Review of Resident #180's face sheet revealed, in part an admit date of 02/12/2024. Further review revealed Resident #180 is her own responsible party. In a phone interview on 03/12/2024 at 8:22 a.m., Resident #180's son stated he made a pass/leave request to S4Assistant Director of Nursing (ADON) to take his mother, Resident #180 out of the facility for pass/leave and was denied his…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-03-13 · tag F0578 — failed to honor advance directives / code status — isolatedHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interviews, the facility failed to ensure a resident's code status was consistent with the resident's wishes for 1 (Resident #478) of 34 (Resident #1, Resident #4, Resident #34, Resident #67, Resident #68, Resident #69, Resident #72, Resident #78, Resident #82, Resident #91, Resident #92, Resident #95, Resident #103, Resident #105, Resident #112, Resident #129, Resident #139, Resident #158, Resident #160, Resident #164, Resident #165, Resident #174, Resident #184, Resident #191 Resident #203, Resident #221, Resident #223, Resident #477, Resident #478, Resident #479, Resident #480, Resident #481, Resident #579, and Resident #581) sampled resident included in the initial pool. Findings: Review of Resident #478's electronic medical record revealed, in part, Resident #478 was admitted to the facility on [DATE]. Review of Resident #478's March 2024 Physician's Orders revealed, in part, an order dated 02/29/2024 which indicated Resident #478 was a Full Code (which indicated in the event he…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-03-13 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interviews the facility failed to notify the provider (Physician or Nurse Practitioner) a resident refused blood collection as ordered by Nurse Practitioner for 1 (Resident #182) of 5 (Resident #72, Resident #182, Resident #184, Resident #203, Resident #478 ) sampled residents investigated for unnecessary medication. Findings: Review of Resident #182's record revealed, in part, a physician's telephone order dated 02/16/2024 to obtain blood samples for a complete blood count (a blood test that counts the cells that make up your blood), comprehensive metabolic panel (a blood test is used to measure liver and kidney functions and nutrient levels), lipid panel (a blood test that measures fat molecules called lipids in your blood), thyroid stimulating hormone (a blood test used to diagnosis and monitor thyroid disorders) and a glycated hemoglobin (a blood test used to measure average blood sugar levels over the past 3 months). Review of Resident #182's record revealed, in part, an Advanced Laboratory order sheet dated 2/20/2024 indicating Resident #182 refused…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-03-13 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record reviews, observations, and interviews, the facility failed to report an injury of unknown origin following the discovery of a resident's unexplainable wrist fracture for 1 (Resident #69) of 3 (Resident #69, Resident #92, Resident #481) sampled residents investigated for accidents. Findings: Review of the facility's Abuse Prevention and Prohibition Policy and Procedure revealed, in part, the facility employee who becomes aware of an injury of unknown source shall immediately report the matter to the facility administrator. Further review revealed the injury of unknown origin shall be reported not less than 2 hours if the incident involves serious bodily injury. Review of Resident #69's Minimum Data Set with an Assessment Reference Date of 12/20/2023 revealed, in part, Resident #69 had a Brief Interview for Mental Status score of 6, which indicated Resident #69 had severe cognitive impairment. Further review revealed Resident #69 had a diagnosis of cognitive communication deficit Review of Resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-03-13 · tag F0610 — failed to investigate and act on abuse reports — isolatedRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record reviews, observations, and interviews, the facility failed to investigate an injury of unknown origin following the discovery of a resident's unexplained wrist fracture for 1 (Resident #69) of 3 (Resident #69, Resident #92, Resident #481) sampled residents investigated for accidents. Findings: Review of the facility's Abuse Prevention and Prohibition Policy and Procedure revealed, in part, an injury of unknown origin must be thoroughly investigated, including interviews of employees who were working in resident's room during the time in question and obtaining signed statements from these employees. Review of Resident #69's Minimum Data Set with an Assessment Reference Date of 12/20/2023 revealed, in part, Resident #69 had a Brief Interview for Mental Status score of 6, which indicated Resident #69 had severe cognitive impairment. Further review revealed Resident #69 had a diagnosis of cognitive communication deficit Observation on 03/10/2024 at 1:22 p.m. revealed Resident #69 had a blue cast on his left upper extremity. In an interview on 03/10/2024 at 1:23 p.m.,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-03-13 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, interview, and record review, the facility failed to develop a plan of care that addressed a resident's pain for 1 (Resident #165) of 1 (Resident #165) sampled residents investigated for pain. Finding; Review of Resident #165's Plan of Care revealed, in part, no documented evidence of measurable goals or interventions for the management of Resident #165's pain. Further review revealed no documented evidence of timeframes or approaches for monitoring the effectiveness of interventions managing Resident #165's pain. In an interview on 03/10/2024 at 9:30 a.m., Resident #165 complained of pain to the left knee rated a 10 on a scale of 0 to 10 with 0 being no pain and 10 being the worse pain. Observation on 03/11/2024 at 9:43 a.m. revealed Resident #165 was not participating in his physical therapy exercises. In an interview on 03/11/2024 at 9:53 a.m., Resident #165 indicated that the pain to his left knee was keeping him from participating in physical therapy. In an interview on 03/11/2024 at 10:21 a.m., Resident #165 stated he was experiencing pain in his left…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-03-13 · tag F0698 — failed to provide proper dialysis care — isolatedProvide safe, appropriate dialysis care/services for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interviews, the facility failed to ensure: 1. A resident that required dialysis had an order for hemodialysis (a procedure that filters waste and fluid from the blood in people whose kidneys can no longer function) frequency for 1 (Resident #477) of 1 (Resident #477) sampled residents investigated for dialysis services; 2. Ongoing communication regarding a resident's condition was completed with the dialysis facility for 1 (Resident #477) of 1 (Resident #477) sampled residents investigated for dialysis services; and 3. A dialysis resident's condition was assessed upon return from dialysis for 1 (Resident #477) of 1 (Resident #477) sampled residents investigated for dialysis services. Findings: Review of the facility's policy titled Dialysis Resident's Care Policy and Procedure, most recently revised on 10/09/2014, revealed, in part, the facility must obtain a physician's order for dialysis services that specified the days the resident was to go to dialysis. Further review revealed, the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-03-13 · tag F0759 — failed to keep medication error rate low — isolatedEnsure medication error rates are not 5 percent or greater.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, interviews, and record reviews, the facility failed to ensure the medication error rate was not greater than 5%. This deficient practice was identified for 2 (Resident #583 and Resident #584) of 4 (Resident #180, Resident #583, Resident #584, and Resident #600) residents observed during medication administration. Findings: Observation on 03/12/2024 at 8:41 a.m. revealed S10Licensed Practical Nurse (LPN) administered one tablet of Metoprolol Succinate Extended Release (a medication to lower blood pressure) 100 milligrams (mg) 1 tablet by mouth to Resident #583. Further observation on 03/12/2024 at 9:04 a.m. revealed S10LPN administered Vitamin B12 (a vitamin required for metabolism) 500 micrograms (mcg) 1 tablet by mouth to Resident #584. Review of Resident #583's March 2024 Physician's orders revealed, in part, an order dated 02/29/2024 to administer 1 tablet of Toprol XL (a medication used to lower blood pressure) 50 mg by mouth twice daily. Review of Resident #584's March 2024 Physician's orders revealed, in part, an order dated 03/07/2024 to administer 1…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-03-13 · tag F0812 — failed to store, cook, and serve food safely — isolatedProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, observation, and interview, the facility failed to ensure food available for use was properly stored, dated, and labeled in the dry food pantry and walk-in kitchen refrigerator. Findings: Review of the facility's Food Storage Labeling Policy dated October 2018 revealed, in part, the facility will store and label all foods to ensure safety and quality. Further review of the policy revealed food is routinely monitored in storage to identify and discard foods that have passed the expiration or use by date. Observation on 03/10/2024 at 9:15 a.m. of the kitchen's dry food pantry revealed an undated box with 7 bunches of overripe bananas that were black with brown bruises. Observation on 03/10/2024 at 9:20 a.m. revealed, in the facility's walk-in refrigerator 8 chef salads in plastic containers with soggy brown lettuce. Further observation revealed the containers were dated 03/04/2024. In an interview on 03/10/2024 at 9:16 a.m., S16Culinary [NAME] stated the bananas were for resident use.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-03-13 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interviews, the facility failed to ensure: 1. Documentation of a resident's wound assessment and treatment for 1 (Resident #477) of 4 (Resident #92, Resident #184, Resident #191, and Resident #477) sampled residents investigated for wound care; and 2. Documentation of a resident's antibiotic administration was recorded for 1 (Resident #91) of 3 (Resident #68, Resident #69, and Resident #91) sampled residents investigated for urinary tract infections. Findings: #1 Review of Resident #477's Electronic Medical Record (EMR) revealed, in part, Resident #477 was admitted to the facility on [DATE]. Review of Resident #477's admission Order Sheet dated 03/07/2024 revealed, in part, orders for Resident #477's right lower leg wound and right heel wound were noted. Review of Resident #477's March 2024's Physician's Orders revealed, in part, no documentation of a wound care order for Resident #477's right lateral shin wound or right heel wound on 03/07/2024 and/or 03/08/2024. Review of Resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-02-05 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record reviews and interviews, the facility failed to report an allegation of neglect timely to the State Survey Agency and Certification Agency as required for 1 (Resident #1) of 3 (Resident #1, Resident #2, and Resident #3) sampled residents. Findings: Review of the facility's Abuse - Prevention and Prohibition Policy and Procedure, effective 03/25/2023, revealed, in part, neglect means the failure of the facility, its employees or service provider to provide adequate medical care or goods and services to a resident to avoid physical harm, pain, mental anguish, or emotional distress. Further review revealed, in part, the administrator shall immediately initiate a SIMS (Statewide Incident Management System) report to the Louisiana Department of Health no later than 24 hours after forming the suspicion if the alleged violation involves neglect and does not result in serious bodily harm. Review of Resident #1 record revealed he was admitted to the facility on [DATE]. Review of Resident #1's baseline care…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-08-30 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview, the facility failed to ensure the facility staff treated a resident with respect and dignity by failing to respond to residents' request for a bedpan and was told to urinate in a diaper for 1(Resident #2) of 5 (Resident #1, Resident #2, Resident #3, Resident #4, and Resident #5) residents sampled. Findings: In an interview on 08/28/2023 at 10:33 a.m., Resident #2 stated she was usually continent of her bowel and bladder, but had to go in a diaper a couple of times because facility staff could not find a bed pan. In an interview on 08/29/2023 at 8:35 a.m., Resident #2 stated she asked for the bed pan this morning, but the staff took too long to bring her the bedpan and she wetted on herself. In an interview on 08/30/2023 at 8:45 a.m., Resident #2 stated she did not have a good night last night. Resident #2 stated she asked to use the bedpan around 11:30 p.m. last night and S5Certified Nursing Assistant (CNA) told her to pee in the bed. In an interview on 08/30/2023 at 9:42 a.m., S4CNA Supervisor stated S5CNA was the CNA taking care of Resident #2. S4CNA Supervisor…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-08-30 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview the facility failed to notify a resident representative of a change in tube feeding formula and new medication orders. This deficient practice was identified for 2 (Resident #1 and Resident #4) of 5 (Resident #1, Resident #2, Resident #3, Resident #4, and Resident #5) residents sampled for failure to notify. Findings: Resident #1 Review of Resident #1's physician orders revealed, in part, a telephone order dated 06/25/2023 stating it was okay to use Isosource (a nutritional formula) 1.5 until Peptemen (a nutritional formula) comes in. In an interview on 08/29/2023 at 11:40 a.m., Resident #1's husband stated Resident #1's tube feeding was changed on 06/25/2023 from Peptamen to Isosource and facility did not notify him of the change in tube feeding. In an interview on 08/30/2023 at 1:42 p.m., S2Director of Nursing (DON) confirmed there was no documentation to indicate Resident #1's husband was made aware of the tube feeding change on 06/25/2023. S2DON stated staff should have documented they notified Resident #1's family representative of tube…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-08-30 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure pain medication was available for resident use as ordered by the Physician for 1 (Resident #2) of 5 (Resident #1, Resident #2, Resident #3, Resident #4, and Resident #5) residents. Findings: Review of Resident #2's August 2023 physician orders revealed Oxycodone 15 milligrams (mg) by mouth every 6 hours as needed for pain. In an interview on 08/28/2023 at 10:33 a.m., Resident #2 stated she had been having pain but had not been able to receive her pain medication since last Thursday. Resident #2 stated she received her pain medication the first two days she was in the facility, but has not had it over the weekend because staff stated the medication was not available. In an interview on 08/28/2023 at 1:15 p.m., Resident #2 stated she was in pain and her pain level was a 12 (pain scale of 8 or more indicated severe pain). Resident #2 stated she had to go through the weekend without her pain medication because the facility did not have her pain medication in stock. In an interview on 08/28/2023 at 1:20 p.m., S7Licensed…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-08-30 · tag F0757 — failed to avoid unnecessary drugs — isolatedEnsure each resident’s drug regimen must be free from unnecessary drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview the facility failed to ensure adequate monitoring was completed after the initiation of new medications. This deficient practice was identified for 2 (Resident #4 and Resident #5) of 5 (Resident #1, Resident #2, Resident #3, Resident #4, and Resident #5) residents sampled. Findings: Resident #4 Review of Resident #4's physician orders revealed, in part, new physician orders written on 06/09/2023 for Flonase Allergy RLF 50 microgram/spray use in both nostrils daily for 7 days and Mucinex extended release 600 mg by mouth twice daily for 7 days. Review of Resident #4's Nurses notes dated 06/01/2023 through 08/27/2023 revealed, in part, no adequate monitoring for efficacy and adverse consequences while these medication were being administered. Resident #5 Review of Resident #5's physician orders revealed, in part, new physician orders written on 06/09/2023 for Potassium extended release 10 milliequivalent (mEq) 1 tablet by mouth every day and on 07/01/2023 Pataday 0.2% once daily 1 drop to each eye every morning indefinitely. Review of Resident #5's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-08-30 · tag F0759 — failed to keep medication error rate low — isolatedEnsure medication error rates are not 5 percent or greater.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review, and interview the facility failed to ensure a medication administration error rate was not equal to or greater than 5 percent. The facility had a medication administration error rate of 24%. This deficient practice was identified for 1 (S6 License Practical Nurse) of 1 nurse observed during medication administration for 2 (Resident #3 and Resident #4) of 2 (Resident #3 and Resident #4) sampled residents with 25 administration opportunities observed. Findings: Resident #3 Review of Resident #3's active physician orders revealed orders for Lexapro 5 milligrams (mg) give 1 tablet by mouth once daily; Hydrocortisone 1% cream - chest/trunk lesion - apply mixture of Bactroban and 1% hydrocortisone daily until resolved; Calcium +D soft chewable tablet give one tablet by mouth once daily; Oxybutynin 5 mg take 1 tablet by mouth once daily; and Potassium Chloride 20 milliequivalent (mEq) tablet give one tablet by mouth once daily. Observation on 08/29/2023 at 9:05 a.m. revealed S6Licensed Practical Nurse did not administer Calcium +D soft chewable tablet,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-08-30 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review, and interview, the facility failed to accurately document administration of medications for 2 (Resident #3 and Resident #4) of 3 (Resident #3, Resident #4, and Resident #5) residents reviewed for medication administration task. Findings: Resident #3 Review of Resident #3 active physician orders revealed, in part, medication orders for Hydrocortisone 1% cream, chest/trunk lesion, apply mixture of Bactroban and 1% hydrocortisone daily until resolved; Calcium +D soft chewable tablet give one tablet by mouth once daily; Oxybutynin 5 milligram (mg) TR24 take 1 tablet by mouth once daily; Potassium Chloride extended release 20 milliequivalent (mEq) tablet give one tablet by mouth once daily. Observation of medication administration on 08/29/2023 at 9:05 a.m. revealed, in part, S6LPN did not administer Resident #3's Calcium +D soft chewable tab, Oxybutynin 5mg tablet, and Potassium CL ER 20mEq tablet as ordered; however, S6Licensed Practical Nurse (S6LPN) signed off medication as administered. In an interview on 08/29/2023 at 1:25 p.m., S6LPN confirmed…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · B2024-03-13 · tag F0577 — patternAllow residents to easily view the nursing home's survey results and communicate with advocate agencies.
What the surveyor found here — the official record, unedited, may be distressing
Based on observation, record review, and interviews, the facility failed to post the most recent survey results in an area available to the public. Findings: Review of the facility's survey history revealed a complaint survey conducted with an exit date of 02/05/2024. Review of the facility's survey binder on 03/12/2024 at 3:30 p.m. revealed the last survey available for review had an exit date of 11/29/2023. Further review, revealed the complaint survey conducted with an exit date of 02/05/2024 was not available for review. In an interview on 03/12/2024 at 3:40 p.m., S1Administrator confirmed the above findings and indicated the complaint survey with an exit date of 02/05/2024 should have been available for review.
- No harm found · B2024-03-13 · tag F0640 — patternEncode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record reviews and interviews, the facility failed to ensure residents' Minimum Data Set (MDS) assessments were transmitted within 14 days of completion for 7 (Resident #76, Resident #50, Resident #106, Resident #64, Resident #183, Resident #116, and Resident #197) of 9 (Resident #76, Resident #50, Resident #106, Resident #64, Resident #183, Resident #116, Resident #197, Resident #77, and Resident #40) residents reviewed for resident assessment. Findings: Review of the facility's Final Validation Report dated 03/12/2024 revealed the following: -Resident #76's Discharge MDS with an Assessment Reference Date (ARD) of 11/02/2023 was submitted more than 14 days after the completion date of 11/08/2023; -Resident #50's Quarterly MDS with an ARD of 01/10/2024 was submitted more than 14 days after the completion date of 01/10/2024; -Resident #106's Discharge MDS with an ARD of 11/21/2023 was submitted more than 14 days after the completion date of 11/21/2023; -Resident #64's Quarterly MDS with an ARD 01/31/2024 was submitted more than 14 days after the completion date of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · B2024-03-13 · tag F0641 — patternEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record reviews and interviews, the facility failed to ensure a resident's Minimum Data Set (MDS) assessment reflected the resident's oxygen use for 1 (Resident #129) of 4 (Resident #34, Resident #67, Resident #112, and Resident #129) sampled residents investigated for respiratory care. Findings: Review of Resident #129's record revealed, in part, Resident #129 had diagnoses of acute and chronic respiratory failure with hypercapnia (high levels of carbon dioxide), shortness of breath, and chronic obstructive pulmonary disease. Review of Resident #129's electronic March 2024 physician's orders revealed, in part, an order for continuous oxygen at 5 liters per minute via nasal cannula (a device that delivers supplemental oxygen into the nose) with a start date of 01/30/2024. Review of Resident #129's written order from 03/07/2024 at 12:00 p.m. revealed, in part, an order for oxygen at 2.5 liters per minute via nasal cannula or face mask. Review of Resident #129's care plan for continuous oxygen revealed, in part, interventions to administer oxygen as ordered and ensure oxygen…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · B2024-03-13 · tag F0732 — patternPost nurse staffing information every day.
What the surveyor found here — the official record, unedited, may be distressing
Based on observation and interview, the facility failed to ensure the facility posted the daily census, total number of staff, and actual hours worked for licensed nurses and certified nurse aides. Findings: Observation on 03/10/2024 at 1:08 p.m. at Nursing Station A revealed the posted nursing staff data was dated 03/04/2024. Observation on 03/12/2024 at 5:04 p.m. at Nursing Station A revealed the posted nursing staff data was dated 03/11/2024. In an interview on 03/13/2024 at 2:35 p.m., S2Director of Nursing stated nursing staff data and facility census should be updated and posted daily.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
$210,837 in federal fines across 2 penalties. 1 Medicare payment denial on record.
- $32,188 — penalty dated 2025-07-10
- $178,649 — penalty dated 2025-03-27
- Medicare payment denial — starting 2024-05-05 for 2 days
Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.
Part of a chain
This home belongs to PLANTATION MANAGEMENT COMPANY — 16 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 1 of 5 | 1.8 | -0.8 vs chain |
| Health inspection | 2 of 5 | 2.6 | -0.6 vs chain |
| Staffing | 1 of 5 | 1.3 | -0.3 vs chain |
| Quality measures | 1 of 5 | 1.9 | -0.9 vs chain |
The other 15 homes this chain runs (chain average 1.8★, per CMS)
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Share | Since |
|---|---|---|---|---|
| HIGHPOINT HEALTHCARE LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST; OPERATIONAL/MANAGERIAL CONTROL | 50% | since 12/01/2008 |
| DELATTE, KIMBERLY | Individual | CORPORATE DIRECTOR; OPERATIONAL/MANAGERIAL CONTROL | — | since 12/01/2008 |
| QUIRK, GENE | Individual | CORPORATE DIRECTOR; OPERATIONAL/MANAGERIAL CONTROL | — | since 12/01/2008 |
| QUIRK, SCOTT | Individual | CORPORATE DIRECTOR | — | since 12/01/2008 |
| PLANTATION MANAGEMENT COMPANY, LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL | — | since 12/01/2008 |
CMS files one row per role, so the 8 rows in the source record cover these 5 parties — each is shown once here with every role it holds. Nothing is omitted.
2 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
About 77% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $3.1M paid to related parties — landlords or management companies under common ownership — equal to about 20% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in LA
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Louisiana Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 195374. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-03-03, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.