Wexford Senior Care Center
460 Pearl Street, Cadillac, MI 49601 · For profit - Limited Liability company · 131 certified beds · (231) 775-0101 Medicare & Medicaid certified
The public record raises real questions here. Weigh the concerns below carefully.
- a strong health-inspection score (5/5) — the hardest rating to game (though it’s ranked within its own state, not nationally)
- no federal fines or payment denials on record
- a high payroll-based staffing rating (4/5)
- fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
- it has a citation for mishandling residents’ money or property (F0565)
- a high number of inspection citations overall (17) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 5 of 5 |
| StaffingFrom payroll records (PBJ) | 4 of 5 |
| Quality measuresSelf-reported by the facility | 4 of 5 |
Location & what’s nearby
Open in Google Maps ↗ · Directions ↗ · Larger map ↗
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 4 of 5 |
| Long-stay residentspeople who live here | 5 of 5 |
| Short-stay residentsrehab / post-hospital | 3 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating improved from 4 to 5 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 3.9% | 10.8% | 15.4% | better |
| Long-stay residents who lose too much weight | 3.8% | 5.4% | 5.4% | better |
| Long-stay residents with a catheter left in their bladder | 1.8% | 0.8% | 0.9% | worse |
| Long-stay residents with a urinary tract infection | 0.0% | 1.5% | 2.0% | better |
| Long-stay residents with depressive symptoms | 6.5% | 4.3% | 6.5% | typical |
| Long-stay residents who were physically restrained | 0.0% | 0.1% | 0.1% | better |
| Long-stay residents with falls causing major injury | 1.8% | 3.0% | 3.3% | better |
| Long-stay residents whose ability to walk worsened | 3.0% | 12.0% | 16.1% | better |
| Long-stay residents on antianxiety or hypnotic medication | 18.8% | 19.4% | 18.9% | typical |
| Long-stay residents given the seasonal flu vaccine | 98.4% | 95.0% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 2.4% | 5.1% | 4.7% | better |
| Long-stay residents with worsening bladder/bowel control | 7.8% | 20.0% | 21.2% | better |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 22.6% | 14.8% | 17.1% | worse |
| Short-stay residents who newly got an antipsychotic medication | 1.1% | 1.1% | 1.4% | better |
| Short-stay residents given the seasonal flu vaccine | 100.0% | 79.5% | 79.4% | better |
| Short-stay residents rehospitalized after admission | 21.1% | 24.0% | 22.6% | typical |
| Short-stay residents with an outpatient ER visit | 16.5% | 11.7% | 12.0% | worse |
| Long-stay hospitalizations per 1,000 resident days | 1.17 | 1.84 | 1.67 | better |
| Long-stay outpatient ER visits per 1,000 resident days | 2.10 | 1.64 | 1.80 | worse |
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
53.9% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 122 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 63.4% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 93 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: not reported. This home filed no therapist hours at all in its payroll data for this quarter. That is a gap in what it reported, and we do not read it as an absence of therapy — the homes that file nothing here include ones that discharged hundreds of Medicare rehab patients in the very same period, who plainly received therapy from someone. Because we cannot tell a home that under-reports from one that genuinely provides little, this home is left out of the comparison above rather than scored at zero. Ask it directly how many therapist hours a rehab resident gets, and on which days.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 53.9%CMS range 46.4–60.8 | 51.5% | Oct 2022–Sep 2024 | no different from U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 10.2%CMS range 6.7–14.6 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 63.4% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 60.2% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 46.2% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 98.4% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | 100.0% | 100.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | 100.0% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 0.8% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 1.6% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 5.9%CMS range 3.2–9.9 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 0.82 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 131 beds and averages 77.1 residents a day — about 59% occupied, or roughly 54 beds typically open. It often has substantial empty capacity — worth asking why, since low census can reflect either a new or shrinking home or one families are avoiding. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 4.13 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 1.03 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.68 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 3.82 hrs/resident/day on weekends vs 4.26 on weekdays — 10% thinner on weekends. RN hours go from 1.16 to 0.71 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 48% is about the same as the national median of 45%. 1 administrator has left in the past year.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
17 citations, most serious first. The 10 most serious are shown; the remaining 7 are one tap away and print in full.
- Potential for harm · D2026-06-22 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure adequate supervision by failing to effectively identify and assess elopement risk to assure resident safety needs for one resident (Resident #4) of three residents reviewed for supervision.Findings Include:Resident #4 (R4) was admitted to the facility on [DATE] with diagnoses that included alcohol dependence with alcohol-induced persisting dementia, Wernicke's Encephalopathy (a potentially life-threatening neurological disorder caused by a severe deficiency of thiamine [vitamin B1]), and adjustment disorder with mixed anxiety and depressed mood. The Minimum Data Set (MDS) dated [DATE] documented a Brief Interview for Mental Status (BIMS) score of 10 out of 15, indicating moderately impaired cognition.On 6/8/26 at approximately 6:55 AM, R4 exited the facility unsupervised and without staff knowledge following activation of a fire alarm on the 100 North Hall. Facility investigation revealed R4 exited through the 100 North Hall exit door and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-08-07 · tag F0578 — failed to honor advance directives / code status — isolatedHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to honor the advanced directive for code status for one Resident (#71) of one resident reviewed for advanced directives (a legal document that allows a person to identify decisions about end-of-life care ahead of time). This deficient practice resulted in the potential for decisions regarding end-of-life care to not be honored by the facility. Findings include:Resident #71 (R71)The Electronic Medical Record (EMR) of R71 included an active physician's order dated 7/18/25 that read DNR [do not resuscitate].A Power of Attorney (POA) document in the EMR was signed by R71 on 1/5/24. The document indicated R71 designated her daughter to make health care decisions if R71 became incapable of making independent healthcare decisions.The POA document read, in part: 4. Specific instructions for life-support treatment. 'Life-support treatment' includes, for example, a breathing machine, getting food or water through tubes, and CPR. The document directed R71 to select and initial a Choice for end-of-life care. R71 initialed Choice 3, which…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-08-07 · tag F0692 — failed to prevent malnutrition and dehydration — isolatedProvide enough food/fluids to maintain a resident's health.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to monitor and assess nutritional interventions and modify or implement revised interventions for one resident (#6) of two residents reviewed for nutrition with significant weight loss. Findings include:Resident #6 (R6)R6 was admitted to the facility 2/21/24 with primary diagnoses of psychotic disturbance, mood disturbance, and anxiety. On 8/6/25 at 1:08 PM, R6 was observed at a table in the dining room during the lunch meal. R6 had a plate of Salisbury steak, mashed potatoes, and peas in front of her. R6 was not eating and did not appear interested in the meal. R6 was not encouraged to eat or assisted by staff. Licensed Practical Nurse (LPN) J offered R6 an alternate meal but R6 declined. LPN J provided R6 a MightyShakes(R) (a liquid nutritional supplement) but R6 refused to drink any of the supplement. LPN J said, Sometimes [R6] doesn't drink her shake.A Minimum Data Set (MDS) assessment for R6 dated 7/1/25 documented a weight loss of 5% or more in the past month or loss of 10% or more in the past six months…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2024-08-14 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to store, prepare, distribute, and serve food in accordance with professional standards for food service safety. This deficient practice has the potential to result in food borne illness among any and all 62 residents. Findings include: On 8/13/24 at approximately 11:45 AM, the steam table located in the kitchen was observed to have food ready for the noon meal. [NAME] B was asked if the food in the steam table was at proper temperature and ready to be served. [NAME] B stated it was. A stainless steel hotel pan containing what was identified by [NAME] B to be ground meat for the noon meal and was prepared for the specified ground texture diet. The temperature of the ground meat was measured with a Super Fast metal stem digital thermometer. Multiple locations within the ground meat product were measured to have temperatures of 112°F, 114°F, and 116°F. No internal areas of the food product were measured to be above 135°F. At approximately 11:55 AM [NAME] B was observed measuring the temperatures of the hot food…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-08-14 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interview the facility failed to implement enhanced barrier precautions (EBP) for six residents (Resident #4, #20, #27, #39, #63, #64) of 24 sampled residents reviewed for EBP. This deficient practice has the potential for development and transmission of multi-drug resistant organism (MDRO) infections. Findings include: On 8/13/24 at 7:47 AM, during observations on the 200 and 400 unit, it was noted that no EBP signs were on resident doors for sampled residents who were identified as meeting criteria for EBP. These signs are used to alert staff to utilize personal protective equipment (PPE). There were also no carts located in these areas for the availability to store gloves, gown, and shields. (Staff are required to wear a gown and gloves during direct high-contact resident care activities for residents known to be colonized or infected with a MDRO as well as those at increased risk of MDRO acquisition such as residents with wounds or indwelling medical devices). High…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-08-14 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolatedProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure catheter securement devices were in place to prevent indwelling urinary catheter dislodgement for two residents (Resident #20 and Resident #64) of three residents reviewed for catheter care. Findings include: Resident #20 (R20) According to the Minimum Data Set (MDS) assessment dated [DATE], R20 scored 8/15 (moderately impaired cognition) on her BIMS (Brief Interview for Mental Status) assessment, and required extensive assistance with two person transfers. R20 was incontinent of bowel and had an indwelling catheter. Diagnoses for R20 included diabetes mellitus, anxiety, muscle weakness, and need for assistance with personal care. During an observation and interview on 8/13/24 at 12:10 PM, Registered Nurse (RN) C was performing a sacral wound dressing change for R20, who had a urinary catheter. R20 was observed with no indwelling catheter securement device in place. RN C stated, (R20) is dependent on staff for her cares. RN C…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-08-14 · tag F0693 — failed to provide proper feeding-tube care — isolatedEnsure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure tube feeding was administered and dated per standards of practice to meet the nutritional needs of one Resident (R27) of one resident reviewed for tube feeding. Findings include: Review of R27's Electronic Medical Record (EMR) revealed admission to the facility on 2/5/24 with diagnoses including dysphagia, perforation of esophagus, and moderate protein-calorie malnutrition. On 8/12/24 at 11:15 a.m., R27 was observed in bed watching television with Jevity 1.5 [tube feeding formula supplying 1.5 calories per milliliter (mL)] infusing at 55 ml per hour (ml/hr). The Jevity 1.5 tube feeding formula bottle and the flush bag hanging above the tube feeding pump was undated and did not have nursing initials. On 8/13/24 at 8:47 a.m., R27 was observed in his bed sleeping with his tube feeding bottle dated 8/12/24 and his flush bag undated with no nursing initials. On 8/14/24 at 11:22 a.m., R27 was observed in his bed with his tube feeding…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-08-30 · tag F0565 — failed to support the resident council — patternHonor the resident's right to organize and participate in resident/family groups in the facility.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to ensure grievances were documented, investigated, tracked and resolved for the members of the Resident Council, resulting in feeling of anger, frustration and unresolved grievances. Findings include. During a Resident Council meeting on 08/29/23 at 02:32 PM, 20 residents attended this meeting and shared frustration of unresolved grievance matters. Ten of 20 residents complained they were still getting cold food served to them. Four of 20 residents complained of small portions and when asked for more, the kitchen staff had left for the day. Six of 20 residents stated they do not have a choice on what they eat, they were served what was made. Adding the menu is hard to see where it is posted for those in a wheelchair. Eight of 20 residents stated the facility does not honor dislikes from meal ticket. Ten of 20 residents stated they were served meat, mainly fish that was not fully cooked, still cold from being froze in the middle. Twelve of 20 residents stated carrots are under cooked and cannot chew them. They…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-08-30 · tag F0921 — failed to keep a safe, functional, sanitary building — patternMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and interview, the facility failed to ensure the environment was safe, sanitary and functional as evidenced by carpeting on the 200 and 400 halls being stained, torn, emanating foul odors, rippled and uncleanable. This deficient practice has the potential to contribute to falls, and a general feeling of discomfort to 64 residents living on the halls, of a total 75 residents in the facility, staff and visitors. Findings include: On 8/28/23 between 10:30 and 11:15 AM, observations were made in the 200 and 400 hall corridors. These observations revealed urine-like odors emanating from the carpeting in the 200 halls, along with observations of torn and stained areas, and lumps and ripples throughout the 200 and 400 corridors. On 8/28/23 at 11:15 AM an interview was conducted with Certified Nurse Aide (CNA) A regarding the carpeting. CNA A stated she could smell the urine/mildew odors and attributed it to the carpeting and the inability to maintain it in a clean condition. On 8/29/23 at 9:50 AM, an interview was conducted with maintenance staff C who stated that…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-08-30 · tag F0641 — isolatedEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review the facility failed to accurately complete a Minimum Data Set (MDS) assessment for one resident (#426) of 18 residents reviewed for accurate assessments resulting in the potential for inaccurate plans of care and unmet resident care needs. Findings Included: Resident #426 (R426) Review of the medical record revealed R426 was admitted to the facility 08/18/2023 with diagnoses that included osteomyelitis (inflammation of bone caused by infection) of vertebra, congestive heart failure (CHF), urinary tract infection, peripheral vascular disease (PVD), hydronephrosis (excessive back of urine in the kidney) , bacteremia (viable bacteria in the blood), Legionnaire's disease (type of pneumonia caused by legionella bacteria), hypertension, anxiety, fibromyalgia (wide spread muscle pain or tenderness), hyperlipidemia (high fat content in blood), morbid obesity, atrial fibrillation, chronic respiratory failure, and intervertebral disc degeneration. The most recent Minimum Data Set (MDS), with an Assessment Reference Date (ARD) of 08/24/2023,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 7 citations
- Potential for harm · D2023-08-30 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to create a COPD (Chronic Obstructive Pulmonary Disease) care plan for one resident (R40) of eighteen residents reviewed for care plans, resulting in a potential to initate goals and interventions for the resident's diagnosis. Findings include: On 8/28/23 at 11:19 AM, R40 was observed lying in bed hunched over. R40 had a continuous cough which produced yellow phlegm. R40 was observed to have difficulty breathing, and wheezing sounds were audile upon inhalation and exhalation. R40 was asked if he was okay to which he stated, I get stuff (yellow phlegm) like this up all the time. On 8/29/23 at 8:09 AM, during an interview with Licensed Practical nurse (LPN) N, she said R40 was sent out for respiratory failure and hypercapnia (increased carbon dioxide in the blood). LPN N said R40 was receiving Mucinex and the Nurse Practitioner was going to see him. A review of R40's EMR (Electronic Medical Record) revealed, R40 was admitted to the facility on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-08-30 · tag F0661 — isolatedEnsure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review the facility failed to develop a discharge summary which included a recapitulation of stay for one (Resident #74) of one reviewed for discharged , resulting in the potential for the receiving caregivers to not be fully informed of the resident's history and status. According to the clinical record, Resident 74 (R74) was admitted on [DATE] with diagnoses that included pneumonia and chronic obstructive pulmonary disease. Review of the clinical record further reflected nursing progress notes dated 06/03/23 10:41 , R74 oxygen saturation level was 75% while on 2 liters of oxygen and R74 was noted to have been using accessory muscles to breath. R74 refused to be hospitalized , the family, Nurse Practitioner and Director of Nursing (DON) B were all notified, hospice services were requested by R74's son. Nursing progress notes dated progress notes 06/03/23 at 14:18 reflected R74 had been signed on to hospice services. Nursing progress notes dated 06/04/23 at 13:01 reflected…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-08-30 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provided treatment (Mucinex) for one resident (R40) of three resident reviewed for respiratory care, resulting in the delaying of treatment cough and respiratory concerns (increased phlegm production and audible wheezing). Finding include: On 8/28/23 at 11:19 AM, R40 was observed lying in bed hunched over. R40 had a continuous cough which produced yellow phlegm. R40 was observed to have difficulty breathing, and wheezing sounds were audile upon inhalation and exhalation. R40 was asked if he was okay to which he stated, I get stuff (yellow phlegm) like this up all the time. On 8/29/23 at 8:09 AM, during an interview with Licensed Practical nurse (LPN) N, she said R40 was sent out for respiratory failure and hypercapnia (increased carbon dioxide in the blood). LPN N said R40 was receiving Mucinex and the Nurse Practitioner was going to see him. A review of R40's EMR (Electronic Medical Record) revealed, R40 was admitted to the facility on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-08-30 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolatedProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to change a urinary catheter per Physician order for one resident (R9) of two residents reviewed for urinary catheter, resulting in the potential for the development of a UTI (Urinary Tract Infection). Findings include: A review of R9's EMR (Electronic Medical Record) revealed R9 was admitted to the facility on [DATE]. R9 had medical diagnoses including: Urinary Tract Infection, Neuromuscular Dysfunction of the Bladder, and Quadriplegia. A review of R9's MDS (Minimum Data Set) dated 6/7/23 revealed, R9 had a BIMS (Brief Interview for Mental Status) score of 1/15. R9 had an indwelling urinary catheter. A review of R9's care plan revealed, (R9) has Indwelling Foley Catheter: Neurogenic bladder . (R9) will show no s/sx of Urinary infection through review date .CATHETER: last changed: 05/28/23. Change catheter every 4 weeks. 18 French10cc balloon Foley catheter. A review of R9's orders revealed, Foley catheter change monthly 18 French 10 cc. Foley catheter…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-08-30 · tag F0698 — failed to provide proper dialysis care — isolatedProvide safe, appropriate dialysis care/services for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to documented refusals for missed dialysis treatments for one (R16) of one resident reviewed for dialysis, resulting in the potential for miscommunication for dialysis treatments missed. Findings include: A record review of R16's Electronic Medical Record (EMR) revealed R16 was admitted to the facility 8/16/21. R16 had a medical diagnosis of Chronic Kidney Disease, Stage 4. A review of R16's MDS (Minimum Data Set) dated 7/2/23 revealed R16 had a Brief Interview for Mental Status (BIMS) score of 12 out 15 (cognitively intact). R16 has urinary catheter and receiving dialysis. A review of R16's orders revealed the following: - Hemodialysis Treatments, three times per week, M W F runs beginning approximately at 0700 and running through approximately 1100. Please contact Fresenius Dialysis at [PHONE NUMBER] with any dialysis related concerns. - Check fistula (left forearm) for bruit and thrill one time a day for Fistula Check Check fistula (left forearm) for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-08-30 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to implement infection control practices to change oxygen tubing/nasal cannulas for two residents (51, #426) of three residents reviewed for oxygen usage resulting in the potential of residents to develop respiratory infections. Findings Included: Resident #426 (R426) Review of the medical record revealed R426 was admitted to the facility 08/18/2023 with diagnoses that included osteomyelitis (inflammation of bone caused by infection) of vertebra, congestive heart failure (CHF), urinary tract infection, peripheral vascular disease (PVD), hydronephrosis (excessive back of urine in the kidney) , bacteremia (viable bacteria in the blood), Legionnaire's disease (type of pneumonia caused by legionella bacteria), hypertension, anxiety, fibromyalgia (wide spread muscle pain or tenderness), hyperlipidemia (high fat content in blood), morbid obesity, atrial fibrillation, chronic respiratory failure, and intervertebral disc degeneration. The most recent…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-08-30 · tag F0883 — failed to offer flu and pneumonia vaccines — isolatedDevelop and implement policies and procedures for flu and pneumonia vaccinations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to administer pneumococcal immunizations in accordance with the Center for Disease Control and Prevention (CDC) recommendations for one residents (#17) of five residents reviewed resulting in the potential for server illness and complications from pneumococcal disease. Findings Included: Resident #17 (R17) Review of the medical record revealed R17 was admitted originally admitted to the facility 10/16/2013. She was discharged from the facility 07/25/2023 and re-admitted [DATE] with diagnoses that included sepsis, disorder of teeth, metabolic encephalopathy (brain disease or damage causing impaired brain function), constipation, anemia (low red blood cells), chronic obstructive pulmonary disease (COPD), hypertension, post-traumatic stress syndrome, adjustment disorder, depression, heart failure, and type 2 diabetes. The most recent Minimum Data Set (MDS), with an Assessment Reference Date (ARD) of 08/03/2023, revealed R17 had a Brief Interview…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
No federal fines in the current CMS record.
Part of a chain
This home belongs to NEXCARE HEALTH SYSTEMS — 20 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 5 of 5 | 3.8 | +1.2 vs chain |
| Health inspection | 5 of 5 | 3.4 | +1.6 vs chain |
| Staffing | 4 of 5 | 3.8 | +0.2 vs chain |
| Quality measures | 4 of 5 | 4.4 | -0.4 vs chain |
The other 19 homes this chain runs (chain average 3.8★, per CMS)
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Share | Since |
|---|---|---|---|---|
| NEXCARE HOLDINGS, LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | since 12/01/2024 |
| ROBIN EISENBERG 2014 FAMILY TRUST | Organization | INDIRECT OWNERSHIP INTEREST; ADP OF THE SNF | — | since 03/13/2025 |
| BRANSCUM, JAMES | Individual | INDIRECT OWNERSHIP INTEREST; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 12/01/2024 |
| EISENBERG, LEO | Individual | INDIRECT OWNERSHIP INTEREST | — | since 12/01/2024 |
| PERRY, MICHAEL | Individual | INDIRECT OWNERSHIP INTEREST; INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF | — | since 07/23/2025 |
| PRESTAGE, RICHARD | Individual | INDIRECT OWNERSHIP INTEREST | — | since 12/01/2024 |
| SANGSTER, TODD | Individual | INDIRECT OWNERSHIP INTEREST; ADP OF THE SNF | — | since 12/01/2024 |
| WRONSKI, FRANK | Individual | INDIRECT OWNERSHIP INTEREST | — | since 12/01/2024 |
| GAMBLE, LISA | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 12/01/2024 |
| NEXCARE HEALTH SYSTEMS, LLC | Organization | ADP OF THE SNF | — | since 12/01/2024 |
| SHEIKH, KAMRAN | Individual | ADP OF THE SNF | — | since 12/01/2024 |
CMS files one row per role, so the 17 rows in the source record cover these 11 parties — each is shown once here with every role it holds. Nothing is omitted.
3 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in MI
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Michigan Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 235094. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-08-07, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.