Lahser Hills Care Centre
25300 Lahser Rd, Southfield, MI 48034 · For profit - Limited Liability company · 127 certified beds · (248) 354-3222 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- a middle-of-the-pack inspection score (3/5)
- fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
- inspectors cited 1 immediate-jeopardy problem — the most serious level
- a high number of inspection citations overall (35) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- the CMS record shows $14,898 in federal fines (most recent 2023-09-07)
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 3 of 5 |
| StaffingFrom payroll records (PBJ) | 3 of 5 |
| Quality measuresSelf-reported by the facility | 3 of 5 |
Location & what’s nearby
Open in Google Maps ↗ · Directions ↗ · Larger map ↗
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 3 of 5 |
| Long-stay residentspeople who live here | 4 of 5 |
| Short-stay residentsrehab / post-hospital | 3 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating improved from 2 to 3 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 7.4% | 10.8% | 15.4% | better |
| Long-stay residents who lose too much weight | 6.0% | 5.4% | 5.4% | worse |
| Long-stay residents with a catheter left in their bladder | 0.2% | 0.8% | 0.9% | better |
| Long-stay residents with a urinary tract infection | 0.0% | 1.5% | 2.0% | better |
| Long-stay residents with depressive symptoms | 0.0% | 4.3% | 6.5% | check this* — see note marked star below the table |
| Long-stay residents who were physically restrained | 0.0% | 0.1% | 0.1% | better |
| Long-stay residents with falls causing major injury | 1.6% | 3.0% | 3.3% | better |
| Long-stay residents whose ability to walk worsened | 6.2% | 12.0% | 16.1% | better |
| Long-stay residents on antianxiety or hypnotic medication | 21.5% | 19.4% | 18.9% | worse |
| Long-stay residents given the seasonal flu vaccine | 99.0% | 95.0% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 8.4% | 5.1% | 4.7% | worse |
| Long-stay residents with worsening bladder/bowel control | 5.8% | 20.0% | 21.2% | better |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 13.4% | 14.8% | 17.1% | better |
| Short-stay residents who newly got an antipsychotic medication | 1.0% | 1.1% | 1.4% | better |
| Short-stay residents given the seasonal flu vaccine | 78.7% | 79.5% | 79.4% | typical |
| Short-stay residents rehospitalized after admission | 29.2% | 24.0% | 22.6% | worse |
| Short-stay residents with an outpatient ER visit | 8.4% | 11.7% | 12.0% | better |
| Long-stay hospitalizations per 1,000 resident days | 2.41 | 1.84 | 1.67 | worse |
| Long-stay outpatient ER visits per 1,000 resident days | 2.06 | 1.64 | 1.80 | worse |
* This home reported 0% on a measure where lower is better. That can mean genuinely excellent care — but because the number is self-reported, a zero can also mean the problem was not recorded. Weigh it against the inspection record above.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
44.4% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 40 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 58.8% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 34 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.28 therapist hours per resident per day in 2026Q1 — more than 44% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 23% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 44.4%CMS range 32.1–60.5 | 51.5% | Oct 2022–Sep 2024 | no different from U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 12.5%CMS range 8.1–17.0 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 58.8% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 50.0% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 38.2% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 100.0% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | 96.5% | 100.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 0.0% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 3.7% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 5.9%CMS range 3.3–10.5 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 0.81 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 127 beds and averages 104.6 residents a day — about 82% occupied, or roughly 22 beds typically open. It usually has some room. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.84 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.46 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.22 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 3.39 hrs/resident/day on weekends vs 4.02 on weekdays — 16% thinner on weekends. RN hours go from 0.60 to 0.13 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 54% is about the same as the national median of 45%. 3 administrators have left in the past year — frequent leadership churn is a warning sign families often miss.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
35 citations, most serious first. The 14 most serious are shown; the remaining 21 are one tap away and print in full.
- Immediate jeopardy · Jcited before2023-04-21 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake #MI00129778 This citation contains three Deficient Practice Statements (DPS). DPS #1 Based on interview and record review the facility failed to consistently monitor a resident in respiratory distress, notify the physician of ineffective interventions and failed to transfer the resident to a higher level of care for appropriate treatment for one (R312) of three residents reviewed for infection prevention and control, resulting in staff to not have completed and documented consistent respiratory assessments and monitoring once staff identified R312 with a low oxygen saturation rate of 72%, staff failed to inform the physician of the supplemental oxygen to not have been effective, and failed to transfer the resident to a higher level of care for further treatment causing Immediate Jeopardy (IJ), when R312 expired two hours and twenty five minutes after staff identified the change of condition. This continued practice puts other residents at risk for serious harm and/or death.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2025-06-05 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to prevent pressure ulcer formation, document accurate skin assessments and implement interventions for one (R80) of three residents reviewed for pressure ulcers resulting in R80 acquiring a Stage 4 (full-thickness skin and tissue loss). Findings include: On 6/3/25 at 9:51 AM, R80 was observed lying in their bed. R80 was asked if they had any wounds or sores. R80 explained they had a couple wounds on their bottom. When asked if they had developed the wound at the facility or if they were present when they were admitted , R80 explained one developed at the facility. Review of the clinical record revealed R80 was admitted into the facility on 1/17/25 and readmitted [DATE] with diagnoses that included: paraplegia, hypertension and stroke. According to the Minimum Data Set (MDS) assessment dated [DATE], R80 was cognitively intact. The MDS assessment also indicated in section M0300 that R80 had one facility acquired Stage 4 pressure ulcer. Review…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2024-12-30 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to Intake MI00148859 Based on observation, interview and record review, the facility failed to prevent pressure ulcer formation, document accurate skin assessments, implement interventions and complete pressure ulcer wound care per physician orders for two (R903 and R904) of three residents reviewed for pressure ulcers resulting in R903 acquiring one Stage 4 (full-thickness skin and tissue loss) which became infected and required antibiotics and acquired a Deep Tissue Pressure Injury (DTPI - persistent non-blanchable deep red, maroon or purple discoloration) and R904 who aquired an unstageable wound to their coccyx. Findings include: R903 A complaint was filed with the State Agency (SA) that alleged in part, .the resident . has developed a wound on (their) buttocks . it's the size of a silver dollar . can see deep inside the hole and it smells bad . On 12/30/24 at 10:02 AM, R903 was observed lying in bed. R903 was asked if they had any wounds or sores on their body. R903 indicated they did…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · G2023-09-07 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation refers to Intake #MI00137826 Based on interview and record review, the facility failed to ensure a safe and proper transfer from the bed to Geri chair for one resident (R808) of two residents reviewed for falls/accidents, resulting in seven stitches over the left eye, two lumps (hematomas) on the forehead, bruising to the left side of their neck, bruising on the left side of their chest, pain, and a three-day hospital stay. Findings include: A Complaint was filed with the State Agency (SA) that alleged R808 was a two-person transfer in need of a Hoyer lift and was transferred by only one Certified Nursing Assistant (CNA) who used a sit-to-stand (a medical device that assists individuals with limited mobility in standing up from a seated position) and the resident fell during the transfer and sustained injuries requiring hospitalization. A review of R808's clinical record was conducted and revealed that the resident was initially admitted to the facility on [DATE] and readmitted on [DATE] with…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-06-05 · tag F0692 — failed to prevent malnutrition and dehydration — patternProvide enough food/fluids to maintain a resident's health.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure weights were taken appropriately and verified as accurate per professional standards of nutritional practice for one Resident (R21) of two residents reviewed for nutritional status, with multiple facility residents affected who were weighed. Findings include: On 6/03/25 at 9:46 a.m., R21 was observed dressed, seated on the edge of their bed. R21 was thin in stature. Their breakfast tray was observed in front of them on a tray table, which included scrambled eggs, biscuits and gravy and two bowls of cereal, with juice, milk, and coffee. R21 showed this Surveyor their meal ticket. It was noted the word Oatmeal was scratched out with a black marker. R21 was observed feeding themselves breakfast. The ticket showed R21 was on a regular diet with thin liquids. On 6/03/25 at 9:48 a.m., R21 reported they wanted Oatmeal every day, and their dentures were loose, which they wanted addressed to help them chew food more easily. Review of R21's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-06-05 · tag F0881 — failed to use antibiotics responsibly — patternImplement a program that monitors antibiotic use.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to consistently maintain a system that consistently met criteria for antibiotic use, this had the ability to affect any resident prescribed an antibiotic of the 107 residents that resided in the facility. Findings include: Review of the facility's Infection Surveillance books revealed multiple incidents of antibiotics prescribed that did not meet antibiotic use criteria, including residents treated for Urinary Tract Infections (UTI's) with no signs and symptoms of infection and no lab results to confirm an infection. On 6/4/25 at 3:00 PM, the facility's Infection Control Preventionist (ICP) C was interviewed and asked what criteria was used for antibiotic use. ICP C confirmed the facility used McGeer's Criteria. ICP C was asked about antibiotics prescribed for UTI's with no culture and sensitivity (C&S - to indicate if an infection was actually present and what antibiotic the bacteria was sensitive to). ICP C explained she was trying to educate the nurses' to ask for a C&S when calling the doctor, and to not just get a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-06-05 · tag F0561 — failed to honor residents' choices — isolatedHonor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to provide a working clock for one (R67) of one resident reviewed for choices. Findings include: On 6/3/25 at 9:42 AM, R67 was observed lying in their bed. R67's bed was positioned so that R67 had a clear, direct view of the door. A clock was observed directly above the door. The time on the clock was 1:05, and the second hand was not moving. R67 was asked how long the clock had been broken. R67 explained it had never worked since they had been in that room, someone would put a new battery in the clock and it would work for 45 minutes then stop again. R67 was asked how they knew what time it was. R67 explained they had a cellular phone they could use for the time, but since the clock was above the door, every time they looked at the door they saw the broken clock and it was an annoyance. Review of the clinical record revealed R67 was admitted into the facility on [DATE] and readmitted [DATE] with diagnoses that included: Parkinson's disease,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-06-05 · tag F0584 — failed to keep a safe, clean, comfortable home — isolatedHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure a safe homelike environment for two Residents (R15 and R99) of two residents reviewed for equipment safety, when their toilet durable medical equipment was found in disrepair. Findings include: On 6/03/25 at 1:30 p.m., R99's bathroom was observed in room [ROOM NUMBER]-1. There was a gray metal toilet safety frame (bedside commode) over their toilet. The left plastic armrest (when seated on the commode) was observed with an opening where the occupant's hand would push from to stand up. The opening was cracked, with sharp, jagged edges, placing R99 and any occupants at risk for skin tears. On 6/03/25 at 1:33 p.m., R99 observed their bathroom, and stated, Oh, that needs to be fixed, as that could cut people (sitting) on it. On 6/03/25 at 3:03 p.m., R99 was observed dressed, seated in a manual wheelchair. On 6/03/25 at 3:04 p.m., R99 confirmed they used their bathroom for toileting occasionally. Review of R99's most recent skin…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-06-05 · tag F0646 — isolatedNotify the appropriate authorities when residents with MD or ID services has a significant change in condition.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to notify the local state mental health authority of Preadmission Screening and Resident Review (PASARR) changes for one (R60) of two residents reviewed for PASARR. Findings include: Review of the clinical record revealed R60 was admitted into the facility on 3/3/25 with diagnoses that included schizophrenia, unspecified. According to the survey software, R60 was identified as having no PASARR II with a mental illness diagnosis. (PASARR Level II is a comprehensive evaluation by the appropriate state-designated authority and determines whether the individual has MD (Mental Disorder), ID (Intellectual Disorder) or a related condition, determines the appropriate setting for the individual and recommends what, if any, specialized services and/or rehabilitative services the individual needs.) Further review of the admission Minimum Data Set (MDS) assessment dated [DATE] documented R60 scored a 14/15 on the Brief Interview for Mental Status Exam (BIMS) which…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-06-05 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interview, and record review, the facility failed to ensure that wound care was completed according to physician's orders for two residents (R13 and R6) of three reviewed for impaired skin conditions (non pressure related). Findings include: R6 On 6/3/25 at 9:40 AM, R6 was observed in their room sitting in their chair located near the bed. R6 appeared to be dressed and ready for the day. With further observation of R6, there were two kerlex bandages around the resident's ankles that were dirty and unkempt with a date of 5/27 with initials that appeared to be a CN. R6 was asked if they knew why their legs were wrapped up and how often did the facility change the bandages but R6 could not recall or answer for either question. A review of the record revealed that R6 was admitted to the facility on [DATE] with a medical diagnosis of dementia, type two diabetes, and varicose veins. A further review of the record revealed that R6's dressings to the legs were to be changed daily. On 6/4/25 at…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-06-05 · tag F0757 — failed to avoid unnecessary drugs — isolatedEnsure each resident’s drug regimen must be free from unnecessary drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure freedom from unnecessary antibiotic therapy for three (R40, R85, and R86) of three residents reviewed for unnecessary antibiotic (ABT) use, resulting in the potential for the development of antimicrobial resistance. Findings include: On 6/4/25 at 3:00 PM, review of the facility's infection control program with Infection Control Preventionist (ICP) C revealed the following: R40 was documented in March 2025 as having a facility acquired infection listed as Urinary, the signs and symptoms were Fever-Low grade, Altered mental status, the comments included Criteria Not Met .No culture results . R40's March 2025 Medication Administration Record (MAR) included an order for Cipro Oral Tablet 500 MG (milligrams) .Give 1 tablet by mouth two times a day for UTI (urinary tract infection) for 3 Days, and documented as given from 3/24/25-3/26/25. ICP C was asked if R40 had a culture and sensitivity (C&S) done to see if there was an infection and what was the low grade fever. ICP C explained no C&S was ordered, and she had found…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-03-26 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to Intake(s): MI00151185 Based on observation, interview and record review, the facility failed to ensure an oxygen dependent resident was provided continuous physician ordered respiratory care for one (R601) of two residents reviewed for respiratory care, resulting in R601's SPO2 (blood oxygen saturation level) to have dropped to an abnormal range level and the resident being transferred to the hospital for a higher level of care. Findings include: A Complaint was filed with the State Agency (SA) that alleged that on 3/12/25, R601 was observed in the dining room unattended. R601 was found to be lethargic and slumped over the table with a puddle of urine underneath them. R601's oxygen tank was determined to be empty. In addition, the humidity bottle for the concentrator in their room was also empty. The Complainant noted that R601 was sent to the hospital as their 02 levels were not stable. On 3/26/25 at approximately 10:00 AM, R601 was observed sleeping in bed. The resident was alert but…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-03-26 · tag F0745 — failed to provide medically-related social services — isolatedProvide medically-related social services to help each resident achieve the highest possible quality of life.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to Intake #MI00151195 Based on observation, interview and record review the facility failed to timely evaluate the competency of a resident and obtain legal guardianship for a resident with impaired cognition for one (R601) of three residents reviewed for Hospice Services. Findings include: A Complaint was filed with the State Agency (SA) that alleged R601 does not have a guardian, power of attorney, or conservator and they are receiving Hospice Services. On [DATE] at approximately 10:00 AM, R601 was observed sleeping in bed. The resident was alert but not able to answer any questions asked. A review of R601's clinical record revealed the resident was initially admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses that included: chronic kidney disease, Chronic Obstructive Pulmonary Disease (COPD), altered mental state, type II diabetes and alcohol abuse. A review of R601's Minimum Data Set (MDS) revealed the resident had a Brief Interview for Mental Status (BIMS) score…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-12-30 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure appropriate infection control practices related to enhanced barrier precautions (EBP) for two residents (R903 and R904) of three residents reviewed for wounds, resulting in the potential for the spread of infection. Findings include: Review of a facility policy titled, Enhanced Barrier Precaution (EBP) Policy and Procedure dated 9/23/22 read in part, .Enhanced Barrier Precautions expand the use of PPE (personal protective equipment) and refer to the use of gown and gloves during high-contact resident care activities that provide opportunities for transfer of MDROs (multi-drug resistant organisms) to staff hands and clothing. High-Contact Resident Care Activities include: Dressing; Bathing/showering; Transferring; Providing hygiene; Changing linens; Changing briefs or assisting with toileting; Device care or use: central line, urinary catheter, feeding tube, tracheostomy/ventilator; Wound care: any skin opening requiring a dressing…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 21 citations
- Potential for harm · F2024-05-01 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to maintain sanitary conditions in the kitchen. This deficient practice had the potential to affect all residents that consume food from the kitchen. Findings include: On 4/29/24 between 8:30 AM-9:05 AM, during an initial tour of the kitchen, with Dietary Manager S and Culinary Specialist T present in the kitchen, the following items were observed: The bulk flour bin was observed with no label identifying the contents inside. Culinary Specialist T stated that another staff member had just wiped it down, and the label must have come off. According to the 2017 FDA Food Code section 3-302.12 Food Storage Containers, Identified with Common Name of Food, Except for containers holding FOOD that can be readily and unmistakably recognized such as dry pasta, working containers holding FOOD or FOOD ingredients that are removed from their original packages for use in the FOOD ESTABLISHMENT, such as cooking oils, flour, herbs, potato flakes, salt, spices, and sugar shall be identified with the common name of the FOOD. The 2…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-05-01 · tag F0658 — failed to meet professional standards of care — patternEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure medications were administered, documented, and stored according to professional standards of practice for four (R215, R11, R95, and R265) residents reviewed. Findings include: R215 On 5/1/24 at 10:00 AM, R215 was observed lying in bed. R215's Pain Management Physician (Physician 'L') was at R215's bedside. At that time, R215 reported he was experiencing severe pain to his right knee and he wanted to know what was causing the pain. R215 had Jackson Pratt drains extending from the side of both knees (two on the left side and one on the right side) that contained small amounts of brownish-pink opaque drainage and immobilizer devices applied to both legs. When asked by Licensed Practical Nurse (LPN) 'N' if she could remove the immobilizers to observe R215's skin, R215 reported he would not allow her to remove them until he received his pain medication because it would be too painful. R215 reported that after he received his pain…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-05-01 · tag F0761 — failed to label and store drugs safely — patternEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure safe and secure storage of medication from three of three medication carts reviewed to assure medications are inaccessible to unauthorized staff and residents. Findings Include: On 4/30/24 at 8:35 AM, a medication administration observation was conducted with Registered Nurse (RN) E. Medications were prepared from the medication cart identified as Second Floor Short Hall. After medications were prepared for a resident, RN E proceeded into the resident's room leaving the medication cart unlocked, unattended, and out of sight. Review of the facilities policy, Medication Administration General Guidelines Section 7.1, 01/21 stated: . The medication cart is kept closed and locked when out of sight of the medication nurse . On 4/30/24 at 9:19 AM, A medication administration observation was conducted with Licensed Practical Nurse (LPN) I from the medication cart identified as Second Floor Middle. LPN I recognized an ordered medication was not available in the cart and proceeded to walk away, leaving the cart…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-05-01 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to Intake MI00143763 Based on observation, interview and record review, the facility failed to treat a resident with dignity and respect for one (R19) of two residents reviewed for dignity. Findings include: On 4/29/24 at 9:24 AM, R19 was observed sitting in a geriatric chair (geri-chair) in the corner of the dining room eating breakfast along with ten other residents. R19 announced they had to go to the bathroom. Certified Nursing Assistant (CNA) D, from across the room told R19 they would have to wait until they were done eating before they could be taken to the bathroom. On 4/29/24 at 9:36 AM, R19 again announced they had to go to the bathroom. CNA D did not respond in any way to R19. On 4/29/24 at 9:38 AM, CNA D went over to R19, who was done eating their breakfast, and asked R19 why they had spilled their drink all over themselves as now she would have to change them. It was observed the table in front of R19 was wet along with R19's shirt, which also had food debris on it. On 4/29/24…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-05-01 · tag F0645 — isolatedPASARR screening for Mental disorders or Intellectual Disabilities
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure a level I Preadmission Screening (PAS)/Annual Resident Review (ARR) Mental Illness/Intellectual Disability/Related Conditions Identification was completed accurately and sent to local community mental health for a level II OBRA (Omnibus Budget Reconciliation Act of 1993) evaluation for one (R49) of one resident reviewed for PASARR's resulting in the potential for the resident to be excluded from receiving necessary care and services appropriate to meet their mental health and intellectual disability needs. Findings include: Review of the clinical record revealed R49 was admitted into the facility on 1/4/24 and readmitted [DATE] with diagnoses that included: schizophrenia, adjustment disorder with mixed anxiety and depressed mood, psychotic disorder with delusions and hallucinations. According to the most recent comprehensive Minimum Data Set (MDS) assessment dated [DATE], section A1500 for Preadmission Screening and Resident Review (PASRR) was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-05-01 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure continuous oxygen was provided per physician orders for one (R19) of one resident reviewed for oxygen therapy. Findings include: On 4/29/24 at 9:24 AM, R19 was observed sitting in a geriatric chair (geri-chair) in the corner of the dining room eating breakfast. An oxygen concentrator was observed next to R19 and nasal cannula tubing was connected to the concentrator providing oxygen to R19. On 4/29/24 at 9:41 AM, Certified Nursing Assistant (CNA) D was observed pulling R19 backward in the geri-chair in one hand while pulling the oxygen concentrator in the other hand from the dining room, down two hallways to a shower room. R19's nasal cannula tubing was still attached to the oxygen concentrator, no oxygen tank was observed. It should be noted, the oxygen concentrator had to be plugged in to work, it contained no battery power supply. Review of the clinical record revealed R19 was admitted into the facility on 7/11/23 with diagnoses…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-05-01 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure all controlled substances were accounted for and accurately documented for one (215) resident reviewed. Findings include: R215 On 5/1/24 at 10:00 AM, R215 was observed lying in bed. R215's Pain Management Physician (Physician 'L') was at R215's bedside. At that time, R215 reported he was experiencing severe pain to his right knee and he wanted to know what was causing the pain. R215 had Jackson Pratt drains extending from the side of both knees (two on the left side and one on the right side) that contained small amounts of brownish-pink opaque drainage and immobilizer devices applied to both legs. When asked by Licensed Practical Nurse (LPN) 'N' if she could remove the immobilizers to observe R215's skin, R215 reported he would not allow her to remove them until he received his pain medication because it would be too painful. R215 reported that after he received his pain medication and waited 30 minutes he would allow removal of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-05-01 · tag F0757 — failed to avoid unnecessary drugs — isolatedEnsure each resident’s drug regimen must be free from unnecessary drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to administer blood pressure medications according to physician ordered parameters for one (R59) of five residents reviewed for unnecessary medications, resulting in the resident receiving a medication used to treat low blood pressure when it was not needed. Findings include: A review of R59's clinical record revealed R59 was admitted into the facility on [DATE] and readmitted on [DATE] with diagnoses that included: hypertension (high blood pressure) and hypotension (low blood pressure). A review of a Pharmacy Recommendation progress note dated 12/14/23 revealed, The resident has an order for Midodrine 5mg PO (by mouth) BID (two times a day) (Hold for SBP >120). Please review administration record/hold orders with nursing staff with regards to compliance/accuracy, for medication safety. A review of a Pharmacy Recommendation progress note dated 4/18/24 revealed, The resident has order for Midodrine BID, with hold orders SBP >120. Please ensure the BP is…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-05-01 · tag F0758 — failed to limit and justify psychotropic drugs — isolatedImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to ensure a resident received psychotropic medication as ordered for one (R265) out of five residents reviewed for unnecessary medication. Finding include: On 4/29/24 at approximately 9:29 AM, R265 was observed lying in bed. The resident was not able to answer any questions asked and appeared to be in a catatonic state. Three family members were also in the room. One identified themselves as the resident's guardian and a second family member reported that they were a licensed pharmacist. They reported that R265 was admitted to the facility on [DATE] for physical therapy and nursing care. The family members were asked as to the care provided by the facility. One of the family members indicated that they were disappointed that the facility was administering the drug Klonopin/Clonazepam (a drug classified as a psychotropic medication) three times per day to the resident. The family member noted that the resident had been on other psychotropic…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-05-01 · tag F0759 — failed to keep medication error rate low — isolatedEnsure medication error rates are not 5 percent or greater.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure a medication error rate of less than five percent when total of two medication errors were observed for one resident (R54) out of four residents observed during medication administration for a total of 32 opportunities resulting in an error rate total of 6.25%. On 4/30/24 at 8:46 AM, a medication administration observation was conducted with Licensed Practical Nurse (LPN) I for R54. A prepackaged medication identified as Clopidogrel (Plavix, a medication that prevents the blood from clotting) 75 milligram (mg) was removed from the packaging, and placed into the medication cup. Further observation revealed LPN I removed a bottle from the medication cart and was identified as Aspirin Enteric Coated (EC) 81 mg, removed 1 tablet, and placed into the medication cup. LPN I was then observed providing the medications to R54 and verified oral administration. On 4/30/24, a medication reconciliation of the physicians' orders was conducted and revealed the Clopidogrel (Plavix) 75mg was ordered to be given at 7:00…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-09-07 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — patternProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake(s): MI00137911, MI00138369, & MI00138641. Based on observation, interview, and record review the facility failed to timely initiate treatment and consistently and accurately implement the wound practitioner treatment as recommended for two (R's 805 & 807) of four residents reviewed for pressure ulcers. Findings include: R807 Review of a complaint submitted to the State Agency (SA) documented concerns of adequate care to not have been provided to the pressure wounds for R807. An unannounced survey was conducted to investigate the complainant's concerns. On 9/6/23 at 11:40 AM, R807 was observed laying on their back in bed. An interview was attempted but the resident would not awake with verbal prompts. At 11:55 AM, a skin observation was conducted with Licensed Practical Nurse (LPN) C and Certified Nursing Assistant (CNA) H. R807 feet were observed to have a white gauze wrapped on the lower left foot, the left heel was visible and not covered with the gauze. The gauze was observed…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-09-07 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
This citation pertains to Intake number(s): MI00138261. Based on observation, interview, and record review, the facility failed to follow infection control practices related to safe and sanitary disposal of biohazardous material located on five of five medication carts and sanitary use of an ice cooler (when R816 was observed reaching in an ice bin and removing ice with their bare hands). Findings include: On 9/6/23 at 9:30 AM, an observation of the 2 North middle medication cart revealed the sharps disposal container (Safe, disposable container for needles, syringes, lancets, razors and sharp objects that could contain biohazardous material such as blood) was overflowing with syringes that were accessible from outside of the medication cart. The container was located inside a door that had a lock, but was taped shut. On 9/6/23 at 9:37 AM, the 1 North Long medication cart was observed with a sharps disposal container that was overflowing with syringes that were accessible from the outside of the medication cart. Nurse 'F' was observed to have a second sharps container on top of the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-09-07 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to Intake Number(s): MI00138563. Based on observation, interview, and record review, the facility failed to ensure one (R805) of two residents reviewed for activities of daily living, received showers according to their plan of care. Findings include: Review of a complaint submitted to the State Agency revealed an allegation that R805 had poor hygiene and the facility was not keeping the resident clean and it was unknown how often R805 received baths or showers. On 9/6/23 at 9:25 AM, R805 was observed lying on their back. When queried about care in the facility, R805 did not participate in the interview. On 9/7/23 at approximately 3:45 PM, R805 was observed lying in bed. When queried about when R805 received showers, R805 reported they were not given showers. Review of R805's clinical record revealed R805 was admitted into the facility on [DATE] and readmitted on [DATE] with diagnoses that included: dementia, hypertension, hypothyroidism, pressure ulcers, and history of strokes. Review of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-04-21 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure an environment in which residents were provided privacy and treated in a dignified manner for three residents (R416, R23, and R55) of three residents reviewed for privacy/dignity. Findings include: R416 A record review revealed R416 was admitted to the facility on [DATE] with the diagnoses that included urinary tract infection, urinary retention and hematuria (blood in the urine). Based on an initial observation on 4/19/23, at approximately 11:30 AM, R416's room door had signage that read, Contact Precautions. R416 had two visitors in the hallway and were observed speaking with the nurse. The visitors were observed entering R416's room wearing a personal protective equipment (gown and gloves). A subsequent observation was completed on 4/19/23, at approximately, 1:25 PM. R 416 was observed in their bed with a facility provided gown. The two visitors who were observed earlier in the hallway were observed sitting in the room. R416 had…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-04-21 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to Intake Number MI00133944. Based on observation, interview, and record review, the facility failed to provide showers regularly for one (R20) of six residents reviewed for activities of daily living (ADLs). Findings include: Review of a facility policy titled, Activities of Daily Living (ADL) (Daily Life Functions) dated 7/1/08, revealed, in part, the following: PURPOSE .To assist resident in achieving maximum functional ability with dignity and self-esteem .To provide assistance to residents as necessary . On 4/18/23 at 10:24 AM, R20 was observed lying in bed wearing a hospital gown. R20's hair appeared disheveled and not clean. When queried about the care provided in the facility, R20 reported they had difficulty getting showers on their scheduled shower days which were Wednesdays and Saturdays. R20 reported they had not been showered in weeks and they had not received a bed bath either. R20 reported if they were cleaned up in bed, it was not a full bath. R20 reported they preferred a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-04-21 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to implement and follow up on pressure reducing interventions order by the physician and indicated treatment plan for one (R86) of one resident reviewed for pressure ulcers, resulting in the potential for development of new pressure ulcers, worsening of existing vascular ulcers, and delayed wound healing. Findings include: R86 was initially admitted to the facility on [DATE]. R86 was a long-term resident of the facility. R86 was recently hospitalized due to a fall and readmitted back to the facility on 4/3/23. R86 had t diagnoses that included: Dementia, osteoarthritis, vascular ulcer to left heel, major depressive disorder, history of falls, and overactive bladder. R86 had a BIMS (Brief Interview of Mental Status) score of 6, indicative of severe cognitive impairment. A review of R86's MDS (Minimum Data Set) assessment dated [DATE] revealed that R86 needed extensive staff assistance for their mobility in bed, to get in and out of bed, and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-04-21 · tag F0688 — failed to keep residents mobile / prevent decline — isolatedProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to ensure splints/braces were applied per Physician's order for one resident (R4) of two residents reviewed for positioning/mobility. Findings include: On 4/18/23 at approximately 10:04 a.m., R4 was observed in their room, laying in their bed. R4 was observed without any braces or splints applied to them. R4 was observed to have multiple braces on top of their clothing cabinet. On 4/19/23 at approximately 8:57 a.m., R4 was observed in their room, laying in their bed. R4 was observed to not have any splints/braces applied. R4's braces were still observed in the same spot on top of their clothing cabinet. On 4/19/23 at approximately 11:37 a.m., R4 was observed in their room, laying in their bed. R4 was still observed not to have any splints or braces applied. R4's braces were still observed in the same position on top of their clothing cabinet. On 04/18/23 the medical record for R4 was reviewed and revealed the following: R4 was last admitted on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-04-21 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolatedProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to Intake Number MI00132707 and MI00129778. Based on observation, interview, and record review, the facility failed to provide incontinence care to two (R104 and R48) of two residents reviewed for bowel and bladder, resulting in resident distress and discomfort when they had to wait an extended period of time in a urine soaked brief. Findings include: On 4/18/23 at 10:02 AM, R104's call light was observed to be activated. At that time, R104 was observed lying in bed. When queried about why they activated their call light, R104 reported they were wearing the same incontinence brief that they went to sleep in the night prior and that the brief was soaked with urine and they needed assistance to change it. R104 became tearful and reported they turned their call light on multiple times since 8:00 AM. R104 reported they put their call light on around 8:00 AM but fell back asleep and had been trying to get assistance since 9:30 AM when they woke back up. R104 stated, I don't understand how they…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-04-21 · tag F0760 — failed to prevent significant medication errors — isolatedEnsure that residents are free from significant medication errors.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review the facility failed to ensure that one (R99) was free of any significant medication errors. Findings include: On 4/19/23 at approximately 8:42 AM, Licensed Practical Nurse (LPN) M was observed for the morning Medication Administration. LPN M was observed to have prepared the morning medications for R99. LPN M entered into the resident's room and placed the pill cup on the bed side table. While placing the cup down, a large white round pill rolled on the floor. LPN M did not acknowledge the dropped pill. LPN M was observed to have administered the medications that remained in the cup to R99. LPN M walked out of the resident's room into the hallway and was called back into the room by the surveyor. The surveyor pointed out the round white pill on the floor and the nurse stated they were unaware that the pill fell from the cup. LPN M obtained the dropped pill and verified it against R99 medications. The pill was identified to be Ciprofloxacin HCl 250 MG (milligrams). LPN M retrieved a dose from the facility's back up supply and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-04-21 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to properly store a controlled substance and ensure it was not expired for one of two medication rooms reviewed. Findings include: Review of a facility policy titled, Medication Storage .Storage of Medication, dated 1/2021, revealed, in part, the following: .Controlled medications must be stored separately from non-controlled medications. The access system (key, security codes) used to lock Schedule II medications and other medications subject to abuse, cannot be the same access system used to obtain the non-scheduled medications. Schedule II medications and preparations must be stored in a separately locked permanently affixed compartment .Outdated .medications .are immediately removed from stock, disposed of according to procedures for medication disposal . On [DATE] at 9:25 AM, an observation of the medication storage room located on the 1 North Unit was conducted with Nurse 'E'. A container of diazepam suppositories (a controlled…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-04-21 · tag F0770 — failed to provide lab services — isolatedProvide timely, quality laboratory services/tests to meet the needs of residents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure a Physician ordered laboratory (lab) draw was completed timely for one resident (R40) of one residents reviewed for laboratory diagnostics. Findings include: On 4/18/23 the medical record for R40 was reviewed and revealed the following: R40 was last admitted to the facility on [DATE] and had diagnoses including Type two diabetes mellitus and Heart failure. A Pharmacy recommendation dated 1/23/23 revealed the following: Pharmacy Recommendation PHARMACIST RECOMMENDS:: PHYSICIAN RECOMMENDATION: Recommend the following labs for monitoring: -- Valproic acid level -- Ammonia level -- Fasting lipid panel -- HgbA1c level .FOLLOW-UP REQUIRED:: Y [Yes] . A Physician's order dated 1/24/23 revealed the following: Valproic acid Ammonia Fasting lipid panel Hb A1C one time only related to TYPE 2 DIABETES MELLITUS WITHOUT COMPLICATIONS (E11.9);MAJOR DEPRESSIVE DISORDER, RECURRENT, UNSPECIFIED (F33.9);HYPERLIPIDEMIA, UNSPECIFIED (E78.5) for 3 Days A Pharmacy…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
$14,898 in federal fines across 1 penalty. 2 Medicare payment denials on record.
- $14,898 — penalty dated 2023-09-07
- Medicare payment denial — starting 2025-01-25 for 6 days
- Medicare payment denial — starting 2023-10-03 for 16 days
Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.
Part of a chain
This home belongs to NEXCARE HEALTH SYSTEMS — 20 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 3 of 5 | 3.8 | -0.8 vs chain |
| Health inspection | 3 of 5 | 3.4 | -0.4 vs chain |
| Staffing | 3 of 5 | 3.8 | -0.8 vs chain |
| Quality measures | 3 of 5 | 4.4 | -1.4 vs chain |
The other 19 homes this chain runs (chain average 3.8★, per CMS)
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Share | Since |
|---|---|---|---|---|
| NEXCARE HOLDINGS, LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | since 11/01/2013 |
| FARRIS, MICHAEL | Individual | W-2 MANAGING EMPLOYEE | — | since 12/19/2016 |
| SANGSTER, TODD | Individual | CORPORATE OFFICER | — | since 11/04/2013 |
| NEXCARE HEALTH SYSTEMS, LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL | — | since 03/06/2007 |
| PERRY, MICHAEL | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | since 08/01/2015 |
2 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
About 84% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $1.2M paid to related parties (affiliated landlords or management companies) in its most recent cost report. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in MI
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Michigan Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 235320. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-06-05, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.