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Dimondale Nursing Care Center

4000 N Michigan Road, Dimondale, MI 48821 · For profit - Corporation · 150 certified beds · (517) 646-6258 Medicare & Medicaid certified

Call the home — (517) 646-6258 Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse/neglect citation on record (F0600) — cited Jul 2025Resident-funds citation (F0565)Behavioral-health or dementia-care citation — no harm found (F0758)4 actual-harm citations$35,282 in federal fines1 Medicare payment denial
Insights

This home has serious findings on its record. Read them closely before you consider it.

In its favor
  • a high payroll-based staffing rating (4/5)
Worth asking about
  • it has an abuse, neglect, or exploitation citation (F0600), cited Jul 2025
  • it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0604, F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • it has a citation for mishandling residents’ money or property (F0565)
  • it has 4 actual-harm citations
  • a high number of inspection citations overall (30) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $35,282 in federal fines (most recent 2025-07-08)
  • its payroll- and facility-reported staffing and quality-measure scores sit well above its independent inspection score
  • its independent health-inspection rating is low (2/5)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

3/5
CMS overall
3 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 2 of 5
StaffingFrom payroll records (PBJ) 4 of 5
Quality measuresSelf-reported by the facility 5 of 5

Worth a closer look. This home's staffing and quality-measure ratings run 3 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself, and staffing on its payroll (PBJ) submissions — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Hospital
★★★ 3/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
5525 S Martin Luther King Junior Blvd · (517) 913-3888 · Call to confirm hours
Pharmacy
140 East Rd · (517) 646-9274 · Call to confirm hours
Grocery
1398 Van Dyke Rd
Park
201 W Washington St · Typically dawn to dusk
Place of worship

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 5 of 5
Long-stay residentspeople who live here 5 of 5
Short-stay residentsrehab / post-hospital 4 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 3 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating3★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased5.8%10.8%15.4%better
Long-stay residents who lose too much weight5.2%5.4%5.4%typical
Long-stay residents with a catheter left in their bladder0.0%0.8%0.9%better
Long-stay residents with a urinary tract infection1.3%1.5%2.0%better
Long-stay residents with depressive symptoms1.4%4.3%6.5%better
Long-stay residents who were physically restrained0.0%0.1%0.1%better
Long-stay residents with falls causing major injury2.3%3.0%3.3%better
Long-stay residents whose ability to walk worsened6.0%12.0%16.1%better
Long-stay residents on antianxiety or hypnotic medication29.5%19.4%18.9%worse
Long-stay residents given the seasonal flu vaccine43.8%95.0%95.3%worse
Long-stay residents with pressure ulcers4.1%5.1%4.7%better
Long-stay residents with worsening bladder/bowel control6.1%20.0%21.2%better
Long-stay residents who got an antipsychotic medication — see the note below the table22.0%14.8%17.1%worse
Short-stay residents who newly got an antipsychotic medication0.0%1.1%1.4%better
Short-stay residents given the seasonal flu vaccine44.4%79.5%79.4%worse
Short-stay residents rehospitalized after admission17.4%24.0%22.6%better
Short-stay residents with an outpatient ER visit12.6%11.7%12.0%typical
Long-stay hospitalizations per 1,000 resident days1.311.841.67better
Long-stay outpatient ER visits per 1,000 resident days0.831.641.80better

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

51.2% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 114 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

51.2%U.S. median 51.5%
Got home and stayed home
10.1%U.S. median 10.7%
Went back to hospital
67.1%U.S. median 56.6%
Met the expected recovery
0.24U.S. median 0.31
Therapy hours / resident / day
0.11hours / resident / day
Physical therapy
0.09hours / resident / day
Occupational therapy
0.03hours / resident / day
Speech therapy

Met the expected recovery: 67.1% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 85 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.24 therapist hours per resident per day in 2026Q1 — more than 31% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 24% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF51.2%CMS range 40.6–60.051.5%Oct 2022–Sep 2024no different from U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF10.1%CMS range 6.9–13.610.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge67.1%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge50.6%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge61.2%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified100.0%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting100.0%100.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay2.0%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened4.1%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization6.3%CMS range 3.8–10.17.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs0.691.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.64
RN hours/ resident / day
0.76
LPN hours/ resident / day
2.26
Aide hours/ resident / day
3.66
Total nurse hours/ resident / day
0.45
RN hoursweekends
37.2%
Total nursing turnover
14.3%
RN turnover

How full it usually is: this home is certified for 150 beds and averages 141.6 residents a day — about 94% occupied, or roughly 8 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.66 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.64 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.26 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.28 hrs/resident/day on weekends vs 3.81 on weekdays — 14% thinner on weekends. RN hours go from 0.72 to 0.45 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 37% is about the same as the national median of 45%.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

8
deficiencies at the latest standard inspection (2025-07-08)
7
at the previous standard inspection (2024-06-14)

Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

30 citations, most serious first. The 14 most serious are shown; the remaining 16 are one tap away and print in full.

  • Actual harm · G2025-07-08 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to correctly identify, treat, resulting in worsening and non-healing of pressure ulcers for three residents (R29, R32, R81) out of five residents reviewed for pressure ulcers. Findings Include: Resident #29 (R29) Wounds were reviewed for R29. Review of the medical record reflected R29 was admitted to the facility on [DATE], with diagnoses that included chronic pain, delirium, and reduced mobility. The Minimum Data Set (MDS), with an Assessment Reference Date (ARD) of [DATE], reflected R29 scored 9 out of 15 (cognitively impaired) on the Brief Interview for Mental Status (BIMS-a cognitive screening tool). Terminal Kennedy ulcers (KTU) and pressure ulcers are both types of skin breakdown, but they are different in their cause, appearance, and meaning. A pressure ulcer happens when there is prolonged pressure on one area of the skin, usually over bony parts of the body. This pressure reduces blood flow to the tissue, eventually leading to skin…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2025-02-13 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to assess, monitor, document, and provide appropriate and timely treatment per professional standards of practice for one (#9) of one Residents reviewed for management of known Congestive Heart Failure (CHF-inability of the heart to pump blood efficiently, causing shortness of breath, fatigue, leg and foot swelling, and weakness), resulting in a 44 pound weight gain, shortness of breath, acute respiratory failure with hypoxia, acute pulmonary edema and acute re-hospitalization for acute exacerbation of CHF. Findings include: Review of the Face Sheet and Minimum Data Set (MDS) dated [DATE], reflected R9 was a [AGE] year old female admitted to the facility on [DATE] with re-admission post hospital stay 1/24/25 related to exacerbation of Congestive Heart Failure(CHF), with diagnoses that included hypertension (HTN, high blood pressure), chronic CHF, chronic kidney disease, diabetes mellitus and depression. The MDS reflected R9 had a Brief…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2024-06-28 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation refers to intake MI00145124. Based on observation, interview and record review, the facility failed to competently assess and monitor for changes in condition and notify the physician of pertinent findings in a timely manner for 2 residents (Resident #103 and Resident #104) resulting in the potential for and actual harm from unrecognized, clinically significant changes in condition and uncontrolled pain. Findings: Resident #103(R103) Review of the Face Sheet and Minimum Data Set (MDS) dated [DATE], reflected R103 was a [AGE] year old male admitted to the facility on [DATE], with diagnoses that included aftercare arthroplasty right hip removal prosthesis and insertion of antibiotic spacer post hip infection, muscle weakness, need for assistance with person care, cardiomyopathy, hypertension (high blood pressure), anemia, atrial fibrillation, and congestive heart disease. The MDS reflected R103 had a BIM (assessment tool) score of 15 which indicated his ability to make daily decisions was cognitively…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2024-06-14 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Resident #121(R121) Review of the Face Sheet and Minimum Data Set (MDS) dated [DATE], reflected R121 was a [AGE] year old male admitted to the facility on [DATE], with recent re-admission post new onset diabetes mellitus on 4/4/24 with prior diagnoses that included traumatic brain injury with left craniotomy, pelvic fracture, hypertension (high blood pressure), diabetes insipidus, seizure disorder, hypopituitarism, hypothyroidism, speech and language deficits following brain injury, weakness, difficulties walking and depression. The MDS reflected R121 a BIM (assessment tool) score of 7 which indicated his ability to make daily decisions was severely impaired. The MDS reflected R121 had no behaviors including rejection of care. During a telephone interview on 6/11/24 at 11:59 a.m., R121's father and Durable Power of Attorney (DPOA) Z verified was R121 responsible party. R12's DPOA Z reported concerns that facility did not notify him of changes in R121 care at times. R121's DPOA Z reported on 3/29/24, when R121…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2025-07-08 · tag F0880 — failed to prevent and control infections — widespread
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, interviews, and record reviews, the facility failed to effectively create and maintain the Water Management Plan effecting 144 residents, resulting in the increased likelihood for development of Legionellosis and other opportunistic waterborne pathogens.Findings include:On 07/01/25 at 09:30 A.M., Record review of the facility Water Management Plan was reviewed with Director of Maintenance (DM) K. The following items were noted:The facility Water Management Plan was observed missing the following content:1. A clear definition of the current Water Management Team Members.2. A written narrative of the potable water supply system from headwork's to sanitary discharge.3. A clear identification of increased and/or high-risk areas within the potable water supply for legionella bacterium development.4. Failure to utilize and follow an accepted industry standard reference resource (American Society of Heating, Refrigerating and Air-Conditioning Engineers (ASHRAE) 188, Centers for Disease Control and Prevention (CDC), etc.).On 07/01/25 at 10:55 A.M., An interview was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2025-07-08 · tag F0921 — failed to keep a safe, functional, sanitary building — widespread
    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, interviews, and record reviews, the facility failed to effectively clean and maintain the physical plant effecting 144 residents, resulting in the increased likelihood for cross-contamination, bacterial harborage, and decreased air quality.Findings include:On 07/01/25 at 11:47 A.M., A common area environmental tour was conducted with Director of Housekeeping and Laundry Services (DHLS) J. The following items were noted:1 East (149-170)Soiled Utility Room: The room was observed heavily malodorous from limited return-air exhaust ventilation. (DHLS) J indicated he would contact maintenance for necessary repairs.Shower Room: The return-air-ventilation grill was observed heavily soiled with accumulated and encrusted dust/dirt deposits. (DHLS) J indicated he would have staff thoroughly clean and sanitize the return-air ventilation grill as soon as possible.1 South (300-324)Nursing Station: 1 of 5 chairs were observed (etched, scored, particulate). The damaged area measured approximately 3-inches-long by 1-inch-wide twice.Pantry/Clean Utility Room: The plaster…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-07-08 · tag F0609 — failed to report abuse allegations — pattern
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure 9 out of 10 resident's (Residents #'s 11, 37, 42, 65, 94, 108, 124, 134, & 242) allegations of abuse were reported to the state agency.Findings Included:Per the facility face sheet R11 was admitted to the facility on [DATE]. Review of the Minimum Data Set (MDS) dated [DATE], revealed R11 had a Brief Interview for Mental Status (BIMS) score of 15 out of 15 which indicated R11 was cognitively intact. Record review of a concern form dated 5/17/2025, revealed R11 had documented on the concern form that she had run out of oxygen, and Certified Nurse Aid (CNA) JJ told her that she had to wait, and proceeded the leave to attend to another resident leaving R11 with no oxygen. R11 documented on the concern form that CNA JJ made her sit in urine soak brief for over six hours, until a nurse made CNA JJ change her. R11 documented that CNA JJ was being rude, R11 told CNA JJ she needed her labia washed due to the soap had not been washed out of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-07-08 · tag F0610 — failed to investigate and act on abuse reports — pattern
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review the facility failed to ensure 9 out of 10 residents (Residents #'s 11, 37, 42, 65, 94, 108, 124, 134, & 242) allegations of abuse were thoroughly investigated, assure prevention of further potential abuse, and report the finding within five working days to the state agency. Findings Included:Per the facility face sheet R11 was admitted to the facility on [DATE]. Review of the Minimum Data Set (MDS) dated [DATE], revealed R11 had a Brief Interview for Mental Status (BIMS) score of 15 out of 15 which indicated R11 was cognitively intact. Record review of a concern form dated 5/17/2025, revealed R11 had documented on the concern form that she had run out of oxygen, and Certified Nurse Aid (CNA) JJ told her that she had to wait, and proceeded the leave to attend to another resident leaving R11 with no oxygen. R11 documented on the concern form that CNA JJ made her sit in urine soak brief for over six hours, until a nurse made CNA JJ change her. R11 documented that CNA JJ was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-07-08 · tag F0585 — failed to handle grievances — isolated
    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure grievances were promptly documented, investigated, tracked and resolved for one resident of one resident reviewed for grievances (Resident #8). Findings include:Review of the clinical record reflected R8 was admitted to the facility for long term care with diagnoses that included diabetes and hemiplegia. Review of the Minimum Data Set (MDS) dated [DATE], R8 scored 15 out of 15 (cognitively intact) on the Brief Interview for Mental Status (BIMS). On 07/01/25 11:25 AM, during an interview with R8, he reported multiple missing clothing items that have not been replaced despite multiple complaints. R8 reported this had been an ongoing issue and since his most recent hospitalization from 5/03/25 to 5/08/25 additional items were missing. R8 reported due history of former facility administration rummaging through his personal property and discarding items at will, R8 did not trust facility staff and reached out to the local Ombudsman to get involved in…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-07-08 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure for two out of two residents (Resident #11 and #242) the right to be free from abuse, and involuntary seclusion. Findings Include: Resident #11 (R11) Per the facility face sheet R11 was admitted to the facility on [DATE]. Review of the Minimum Data Set (MDS) dated [DATE], revealed R11 had a Brief Interview for Mental Status (BIMS) score of 15 out of 15 which indicated R11 was cognitively intact.Record review of a concern form dated 5/17/2025, revealed R11 had documented on the concern form that she had run out of oxygen, and Certified Nurse Aid (CNA) JJ told her that she had to wait, and proceeded the leave to attend to another resident leaving R11 with no oxygen. R11 documented on the concern form that CNA JJ made her sit in urine soak brief for over six hours, until a nurse made CNA JJ change her. R11 documented that CNA JJ was being rude, R11 told CNA JJ she needed her labia washed due to the soap had not been washed out of that area yet, and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-07-08 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to label and store medication in accordance with accepted professional principles, for one resident (#111) of seven residents during observation of medication administration, one of eight medication carts (to include medication for resident #342), and one medication refrigerator (one east refrigerator) of six refrigerators reviewed. Findings Included:Resident #111 (R111)Review of the medical record revealed R111 was admitted to the facility 02/16/2024 with diagnoses that included type 2 diabetes, congestive heart failure (CHF), atherosclerotic heart disease (build up of substances in artery walls), hypertension, sleep apnea, insomnia, bilateral cataracts, depression, and gastro-esophageal reflux. The most recent Minimum Data Set (MDS), with an Assessment Reference Date (ARD) of 06/09/2025, demonstrated a Brief Interview for Mental Status (BIMS) of 15 (intact cognition) out of 15. During observation of medication administration on 7/03/2025 at…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-05-07 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to notify the physician and PACE((Program of All-Inclusive Care for the Elderly) of a change in condition for 1 resident (R104) of three residents reviewed for change of condition, resulting in R104 being hospitalized . Findings included: Review of the Face Sheet and Minimum Data Set (MDS) dated [DATE], reflected R104 [AGE] year-old female admitted to the facility on [DATE] from the hospital for respite care, with diagnoses that encephalopathy, seizure disorder, chronic obstructive pulmonary disease, respiratory failure, diabetes, kidney failure, anxiety, and depression. The MDS reflected R104 had a BIM (assessment tool) score of 15 which indicated her ability to make daily decisions was cognitively intact, and she was dependent on staff for bed mobility, transfers, dressing, bathing and toileting. Review of the complaint received by the State Agency alleged the facility failed to prevent a significant medication error for R104. During a telephone…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-05-07 · tag F0760 — failed to prevent significant medication errors — isolated
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed prevent a significant medication error as evidenced by administration of Metoprolol (beta-blocker blood pressure medications) without monitoring blood pressure prior to administration for resident (R104), resulting in hospitalization. Findings include: Review of the Face Sheet and Minimum Data Set (MDS) dated [DATE], reflected R104 [AGE] year-old female admitted to the facility on [DATE] from the hospital for respite care, with diagnoses that encephalopathy, seizure disorder, chronic obstructive pulmonary disease, respiratory failure, diabetes, kidney failure, anxiety, and depression. The MDS reflected R104 had a BIM (assessment tool) score of 15 which indicated her ability to make daily decisions was cognitively intact, and she was dependent on staff for bed mobility, transfers, dressing, bathing and toileting. Review of the complaint received by the State Agency alleged the facility failed to prevent a significant medication error for R104. During a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Past Non-Compliance
  • Potential for harm · E2024-06-14 · tag F0561 — failed to honor residents' choices — pattern
    Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure their rights to self determination were honored for three residents (resident #15, #63 and #97) of six residents reviewed and facility census of 135 for self determination. Findings Include: On 6/11/24 at approximately 8:30 am, upon entering the facility entrance door, 2 separate typed signs were observed in clear plastic protector and posted on the main entrance door, the first sign read !!ATTENTION!! RESIDENTS & FAMILY DOORS LOCK AT 8 PM ALL RESIDENTS MUST BE INSIDE BY 8 PM The second sign, also in a plastic protector and taped to the door read Resident Visiting Hours Monday-Sunday 8:00 AM - 8:00 PM Resident #15 (R15) Review of the clinical record including the Minimum data Set (MDS) dated [DATE] reflected Resident # 15 (R15) was a admitted to the facility 09/09/23 with diagnosis that included lung cancer, depression and anxiety, further review of the clinical record reflected R15 was receiving hospice care. R15 scored 15 out of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
Show the remaining 16 citations
  • Potential for harm · E2024-06-14 · tag F0565 — failed to support the resident council — pattern
    Honor the resident's right to organize and participate in resident/family groups in the facility.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to act promptly on grievances and or concern forms reported in resident council meetings and provide responses and resolutions to 52 grievances filed in the last six months, as reported during a confidential resident council interview, in a total sample of 27 residents and a total census of 135 residents, resulting in unresolved resident concerns and decreased quality of life. Findings include: During a confidential interview with resident council group on 06/12/24 at 11:19 AM where 11 residents attended. The last six-months concern forms were reviewed and discussed for resolution. Concerns shared during private meeting. 1) Wheelchair concerns needed repair for over a month. 2) Call light response time. 3) Male resident had a female shirt put on him. 4) Female had a fall in her bathroom, pulled the call light for help, the floor was slippery was the reason she fell. 5) They are always told its the states fault, 6) Facility staff will go into residents' room and look through their things without permission and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-06-14 · tag F0759 — failed to keep medication error rate low — isolated
    Ensure medication error rates are not 5 percent or greater.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to ensure a medication error rate less than five percent when 8 medication errors were observed from a total of 28 opportunities for one resident (R121) of eight residents observed during medication administration, resulting in a medication error rate of 28.57%. Findings include: During an observation and interview on 6/13/24 at 7:54 a.m., Licensed Practical Nurse (LPN) R prepared several medications for R121 at the medication cart. LPN R crushed several oral medications including Keppra 750 mg one tablet and Ferrous Sulfate 325 mg one tablet. LPN R crushed eight total medications(keppra, ferrous sulfate, zoloft, metformin, Tamsulosin HCl, Prilosec, Glycopyrrolate and Carbamazepine) and added to orange juice and administered to R121. R121 observed with facial grimacing and shaking head during administration. LPN R reported crushed medications and placed in orange juice because R121 does not like to take medications. Review of the Pharmacy Recommendations Progress Notes, dated 3/5/2024 at 11:06 a.m., for R121,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-06-14 · tag F0760 — failed to prevent significant medication errors — isolated
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to insure that one resident (R121) was free from significant medications errors out of eight residents reviewed during medication pass task, resulting in the potential for adverse physical reactions/outcomes to residents. Findings Included: Resident #121(R121) Review of the Face Sheet and Minimum Data Set (MDS) dated [DATE], reflected R121 was a [AGE] year old male admitted to the facility on [DATE], with recent re-admission post new onset diabetes mellitus on 4/4/24 with prior diagnoses that included traumatic brain injury, pelvic fracture, hypertension (high blood pressure), diabetes insipidus, seizure disorder, hypopituitarism, hypothyroidism, other speech and language deficits following brain injury, weakness, difficulty walking and depression. The MDS reflected R121 a BIM (assessment tool) score of 7 which indicated his ability to make daily decisions was severely impaired. The MDS reflected R121 had no behaviors including rejection of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-06-14 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to ensure proper storage of medications for 1 of 3 medication rooms reviewed, resulting in the increased likelihood for decreased medication efficacy and adverse side effects in a current facility census of 135 residents Findings include: During an observation on 6/12/24 at 3:40 PM, Licensed Practical Nurse (LPN) V reported Registered Nurse (RN) W was orienting with her that day unlocked the south hall medication room. LPN V reported medication room had two refrigerators and one was for resident overstock medications and the other was for vaccines. This surveyor opened the closed vaccine refrigerator and LPN V verified the thermometer read 60 degrees. Several single dose flu and pneumonia vaccines and 2 bottles of tuberculin were observed along with an ice pack. LPN V reported the night shift monitored the refrigerator temperatures and was unsure where they were located. LPN V was asked what the refrigerator temperature should be at she pointed to sign on the wall that reflected under 40 degrees. LPN V was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2023-03-16 · tag F0921 — failed to keep a safe, functional, sanitary building — widespread
    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to properly store supplies, maintain plumbing in good repair, and prevent plumbing cross connections, resulting in potential contamination of supplies, and the domestic water supply, affecting all residents in the facility. Findings include: On 3/13/23 at 9:45 AM, the trough drain, located at the dish machine drain board, was observed to have a significant leak at the drain connection, resulting in water accumulation on the floor underneath the drain board. At 10:20 AM, Dietary Manager S stated that she will notify maintenance of the leak. On 3/14/23 at 9:43 AM, three boxes of face masks were observed to be stored on the floor in the Emergency Supply room. At this time, Maintenance Director T said that they will get a new shelf arrangement in the Emergency Supply room to accommodate the boxes stored on the floor. On 3/14/23 at 9:57 AM, the Salon hair sink was observed to have a hose sprayer that was long enough to sit inside the sink, creating a potential cross connection from the water supply to the drain line.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-03-16 · tag F0919 — failed to provide a working call system — pattern
    Make sure that a working call system is available in each resident's bathroom and bathing area.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to ensure call lights were within reach for five out of 25 residents (Resident #8, 39, 44, 61, and 64) resulting in the potential for resident needs to go unmet. Findings Included: Resident #8 (R8): In an observation on 3/13/2023 at 9:40 AM, R8 was observed in his room asleep. R8's call light was observed to be hanging over the headboard of his bed not accessible to R8. In another observation on 3/14/2023 at 3:03 PM, R8 was observed to be asleep in his bed, with his call light observed to be on the floor at head of R8's bed, which was not accessible to R8. Record review of a care plan in place for R8 dated 2/24/2021, that addressed falls and safety, revealed an intervention to make sure R8's call light was accessible. In an interview on 3/15/2023 at 9:22 AM, Certified Nurse Aid (CNA) G stated that R8 would press on his call light for assistance. Resident #39 (R39): In an observation on 3/14/2023 at 1:57 PM, R39 was observed lying in his bed with a blanket over head, and his call light out of reach hanging on wall…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-03-16 · tag F0584 — failed to keep a safe, clean, comfortable home — isolated
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interview, the facility failed to ensure a sanitary and clean environment for one Resident (Resident #4) resulting in a soiled room and dissatisfaction with their living conditions. Findings include: Resident #4 Review of an admission Record revealed Resident #4 (R4) admitted to the facility on [DATE] with pertinent diagnoses which included morbid obesity, cellulitis of the right and left leg, generalized anxiety disorder, and type 2 diabetes. The admission Minimum Data Set (MDS), with an Assessment Reference Date (ARD) of 2/18/23, reflected R4 scored 15 of out 15 (cognitively intact) on the Brief Interview for Mental Status (BIMS-a cognitive screening tool). The same MDS reflected R4 did not walk and required extensive to total assistance of one person to toilet. In an observation and interview on 03/13/23 at 07:24 AM, R4 reported that her room does not get cleaned in a timely manner. R4 stated that sometimes housekeeping staff does not come in for days at a time and even after…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-03-16 · tag F0604 — failed to not use physical restraints improperly — isolated
    Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure residents were free from physical restraints imposed for the purpose of convenience in 1 of 1 resident (Resident #102) reviewed for restraints, resulting in the restriction of mobility and a potential for decline in physical functioning and psychosocial wellbeing. Findings Include: Resident #102 Review of an admission Record revealed Resident #102 (R102) admitted to the facility on [DATE] with pertinent diagnoses which included cerebral infarction (stroke), aphasia (a comprehension and communication disorder), muscle weakness, dysphagia (a condition with difficulty in swallowing food or liquid), history of falling, vascular dementia, hemiplegia and hemiparalysis following cerebral infarction affecting right dominant side, and unsteadiness on feet. The admission Minimum Data Set (MDS), with an Assessment Reference Date (ARD) of 1/30/23, reflected R102 scored 0 of out 15 (severe cognitive impairment) on the Brief Interview for Mental…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-03-16 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to review, revise, and update a comprehensive, individualized plan of care for one of five residents (Resident #23) reviewed for comprehensive care plans, resulting in the potential for impaired physical, mental, and psychosocial well-being. Findings include: Resident #23 (R23) Review of the medical record reflected R23 was an initial admission to the facility on [DATE] with a re-admission on [DATE] with diagnoses of Crohn's disease, diabetes, unspecified dementia without behaviors, depression, anxiety and weakness. R23 was diagnosis with unspecified psychosis not due to a substance or known physiological condition on 02/23/23. The most recent Minimum Data Set (MDS), with an Assessment Reference Date (ARD) of 05/17/2022, revealed R23 had a Brief Interview of Mental Status (BIMS) of 12 (moderately impaired) out of 15. Section F of the MDS under routine and activities revealed R23 rated making choices for herself was very important to her,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-03-16 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to monitor and adequately document a skin assessment one of one residents (#74) reviewed for non-pressure skin related conditions. Resulting in the potential for worsening skin condition and continued itch and discomfort. Findings include: According to the clinical record including the Minimum Data Set (MDS) dated [DATE] , Resident 74 (R74) was admitted [DATE] with diagnoses that included pneumonia. R74 scored 13 out of 15 (cognitively intact) on the Brief Interview for Mental Status (BIMS). On 03/13/23 09:50 AM , during a bedside interview with R74, she reported she was observed resting in bed. When queried how she was doing, she reported terrible due to a rash that was on her back which caused her to be very itchy. Nurse Practitioner progress note dated 3/8/23 reflected R74's back was assessed by the Nurse Practitioner which was determined to be contact dermatitis and hydrocortisone cream was ordered to be applied daily. The 3/08/23 progress…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-03-16 · tag F0687 — failed to care for feet properly — isolated
    Provide appropriate foot care.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to provide podiatry services for 1 of 1 resident reviewed for podiatry care (Resident #4), resulting in painful, thick, and long toenails. Findings Include: Resident #4 Review of an admission Record revealed Resident #4 (R4) admitted to the facility on [DATE] with pertinent diagnoses which included morbid obesity, cellulitis of the right and left leg, generalized anxiety disorder, and type 2 diabetes. The admission Minimum Data Set (MDS), with an Assessment Reference Date (ARD) of 2/18/23, reflected R4 scored 15 of out 15 (cognitively intact) on the Brief Interview for Mental Status (BIMS-a cognitive screening tool). The same MDS reflected R4 did not walk and required extensive to total assistance of one person to toilet. In an observation and interview on 03/13/23 at 07:24 AM, R4 was seated in her wheelchair wearing a purple nightgown. R4 did not have socks on at the time and an observation of her toenails was made. R4's toenails appeared to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-03-16 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review failed to prevent falls for one (Resident #102) of four reviewed for falls, resulting Resident #102 sustaining falls and a hospital transfer. Findings Include: Resident #102 Review of an admission Record revealed Resident #102 (R102) admitted to the facility on [DATE] with pertinent diagnoses which included cerebral infarction (stroke), aphasia (a comprehension and communication disorder), muscle weakness, dysphagia (a condition with difficulty in swallowing food or liquid), history of falling, vascular dementia, hemiplegia and hemiparalysis following cerebral infarction affecting right dominant side, and unsteadiness on feet. The admission Minimum Data Set (MDS), with an Assessment Reference Date (ARD) of 1/30/23, reflected R102 scored 0 of out 15 (severe cognitive impairment) on the Brief Interview for Mental Status (BIMS-a cognitive screening tool). The same MDS reflected R102 did not walk and required extensive to total assistance of one to two or more people…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-03-16 · tag F0698 — failed to provide proper dialysis care — isolated
    Provide safe, appropriate dialysis care/services for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review the facility failed to provide ongoing communication and collaboration with the contracted dialysis facility regarding dialysis care and continued assessment for one resident (#80) of one resident reviewed resulting in the potential of unmet care needs and possible complications for residents receiving dialysis services. Findings include: Resident #80 According to the clinical record, including the Minimum Data Set (MDS) dated [DATE], Resident 80 (R80) was [AGE] years old, admitted to the facility on [DATE] with diagnosis that included end stage renal disease, (ESRD). Review of R80's clinical record, Physician orders reflected R80 was scheduled for dialysis on Tuesdays, Thursdays and Saturdays and the dialysis center was to flush R80's dialysis catheter. Further review of the clinical record on 3/14/23 reflected dialysis communication sheets were located in the clinical record for the following dates 2/16, 2/18, 2/23 and 2/25. During an interview on 3/14/23 at 10:30 am with…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-03-16 · tag F0758 — failed to limit and justify psychotropic drugs — isolated
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure one of five residents (Resident #23) was free from unnecessary medications, did not follow the indicated purpose for use without justification of use, resulting in the potential for resident and/or family representatives being ill informed of the purpose. Findings Included: Resident #23 (R23) Review of the medical record reflected R23 was an initial admission to the facility on [DATE] with a re-admission on [DATE] with diagnoses of Crohn's disease, diabetes, unspecified dementia without behaviors, depression, anxiety and weakness. R23 was diagnosis with unspecified psychosis not due to a substance or known physiological condition on 02/23/23. The most recent Minimum Data Set (MDS), with an Assessment Reference Date (ARD) of 05/17/2022, revealed R23 had a Brief Interview of Mental Status (BIMS) of 12 (moderately impaired) out of 15. Section F of the MDS under routine and activities revealed R23 rated making choices for herself was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-03-16 · tag F0810 — isolated
    Provide special eating equipment and utensils for residents who need them and appropriate assistance.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to provide care planned special eating equipment for one of one Resident (Resident #102) reviewed for assistive devices, resulting in the potential for difficulty with self-feeding and weight loss. Findings Include: Resident #102 (R102) Review of an admission Record revealed Resident #102 (R102) admitted to the facility on [DATE] with pertinent diagnoses which included cerebral infarction (stroke), aphasia (a comprehension and communication disorder), muscle weakness, dysphagia (a condition with difficulty in swallowing food or liquid), history of falling, vascular dementia, hemiplegia and hemiparalysis following cerebral infarction affecting right dominant side, and unsteadiness on feet. The admission Minimum Data Set (MDS), with an Assessment Reference Date (ARD) of 1/30/23, reflected R102 scored 0 of out 15 (severe cognitive impairment) on the Brief Interview for Mental Status (BIMS-a cognitive screening tool). The same MDS reflected R102…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • No harm found · B2024-06-14 · tag F0732 — pattern
    Post nurse staffing information every day.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and interview, the facility failed to display current nurse staffing information that was readily accessible for all 135 residents, as well as visitors in the facility, resulting in the likelihood of necessary staffing information not being available to residents and visitors. Findings include: During an observation on 6/11/24 at 11:17 AM, posted staffing was located in a staff only area, behind doors with 2 large stop signs that reflected staff only. The posting was dated 6/10/24 with census 133. During an observation on 6/12/24 at 8:00 AM, posted staffing continued to be posted in staff only area, dated 6/10/24. During an observation on 6/13/24 at 9:45 AM, posted staffing continued to be posted in staff only area dated 6/10/24. During an observation, interview and record review on 6/13/24 at 2:25 PM, Human Resource(HR) Staff Y reported had been in position about one month and was responsible for posting staffing. HR Y reported was instructed to post staffing for previous day for staff review. HR verified printed 6/11/24 and 6/12/24 and posted that day after…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$35,282 in federal fines across 1 penalty. 1 Medicare payment denial on record.

  • $35,282 — penalty dated 2025-07-08
  • Medicare payment denial — starting 2024-07-17 for 9 days

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Part of a chain

This home belongs to NEXCARE HEALTH SYSTEMS — 20 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 3 of 53.8-0.8 vs chain
Health inspection 2 of 53.4-1.4 vs chain
Staffing 4 of 53.8+0.2 vs chain
Quality measures 5 of 54.4+0.6 vs chain
The other 19 homes this chain runs (chain average 3.8★, per CMS)

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleShareSince
NEXCARE HOLDINGS, LLCOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST100%since 11/01/2013
STAMBERSKY, HOLLIEIndividualW-2 MANAGING EMPLOYEEsince 05/28/2019
SANGSTER, TODDIndividualCORPORATE OFFICERsince 11/04/2013
NEXCARE HEALTH SYSTEMS, LLCOrganizationOPERATIONAL/MANAGERIAL CONTROLsince 05/01/2004
PERRY, MICHAELIndividualOPERATIONAL/MANAGERIAL CONTROLsince 08/01/2015

2 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$17.0M
Net patient revenuemost recent cost report
-1.4%
Operating marginrevenue minus expenses
$1.4M
Related-party expense8% of expenses
Who pays — share of resident-days
Medicaid 73%Medicare 5%Other / private 22%

About 73% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $1.4M paid to related parties (affiliated landlords or management companies) in its most recent cost report.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$361per resident / day
operating cost
$10,978per month
≈ monthly operating cost
$356per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in MI

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Michigan Medicaid page.

Typical monthly cost in Michigan
$11,254/mo
Nursing home (semi-private)
$11,969/mo
Nursing home (private)
$5,818/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 235256. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-07-08, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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