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Valley View Care Center

1050 Four Mile NW, Grand Rapids, MI 49544 · For profit - Corporation · 139 certified beds · (616) 784-0646 Medicare & Medicaid certified

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Flagged for abuse1 immediate-jeopardy citation1 immediate-jeopardy citation CMS recorded as corrected before the inspection ended (past non-compliance)$57,896 in federal fines2 Medicare payment denials
Insights

This home has serious findings on its record. Read them closely before you consider it.

In its favor
  • a high payroll-based staffing rating (4/5)
  • fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
Worth asking about
  • CMS has flagged it for abuse
  • it has an abuse, neglect, or exploitation citation (F0600), cited Dec 2025
  • it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • inspectors cited 1 immediate-jeopardy problem — the most serious level
  • inspectors recorded 1 serious finding as past non-compliance — the problem was found, fixed, and verified before the survey closed, so it is history rather than a current condition, but it is still worth asking what changed
  • a high number of inspection citations overall (44) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $57,896 in federal fines (most recent 2025-09-24)
  • its payroll- and facility-reported staffing and quality-measure scores sit well above its independent inspection score
  • its independent health-inspection rating is low (1/5)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

1/5
CMS overall
1 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 1 of 5
StaffingFrom payroll records (PBJ) 4 of 5
Quality measuresSelf-reported by the facility 4 of 5

Worth a closer look. This home's staffing and quality-measure ratings run 3 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself, and staffing on its payroll (PBJ) submissions — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Hospital
★★★★ 4/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
3754 Remembrance Road NW · (616) 453-4403 · Call to confirm hours
Pharmacy
3755 Remembrance Rd NW · (616) 453-4403 · Call to confirm hours
Grocery
3450 Remembrance Rd NW · (616) 453-7201 · Call to confirm hours
Park
4243 Remembrance Rd NW · (616) 735-6118 · Typically dawn to dusk
Place of worship

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 4 of 5
Long-stay residentspeople who live here 5 of 5
Short-stay residentsrehab / post-hospital 3 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating fell from 2 to 1 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating1★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased5.6%10.8%15.4%better
Long-stay residents who lose too much weight3.7%5.4%5.4%better
Long-stay residents with a catheter left in their bladder0.4%0.8%0.9%better
Long-stay residents with a urinary tract infection0.4%1.5%2.0%better
Long-stay residents with depressive symptoms1.2%4.3%6.5%better
Long-stay residents who were physically restrained0.0%0.1%0.1%better
Long-stay residents with falls causing major injury2.8%3.0%3.3%better
Long-stay residents whose ability to walk worsened5.8%12.0%16.1%better
Long-stay residents on antianxiety or hypnotic medication24.5%19.4%18.9%worse
Long-stay residents given the seasonal flu vaccine95.3%95.0%95.3%typical
Long-stay residents with pressure ulcers4.9%5.1%4.7%typical
Long-stay residents with worsening bladder/bowel control8.1%20.0%21.2%better
Long-stay residents who got an antipsychotic medication — see the note below the table18.5%14.8%17.1%typical
Short-stay residents who newly got an antipsychotic medication0.7%1.1%1.4%better
Short-stay residents given the seasonal flu vaccine69.1%79.5%79.4%worse
Short-stay residents rehospitalized after admission31.4%24.0%22.6%worse
Short-stay residents with an outpatient ER visit15.6%11.7%12.0%worse
Long-stay hospitalizations per 1,000 resident days1.611.841.67typical
Long-stay outpatient ER visits per 1,000 resident days1.181.641.80better

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

62.5% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — CMS rates that better than the national rate. This is CMS’s risk-adjusted rate over 86 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

62.5%U.S. median 51.5%
Got home and stayed home
10.4%U.S. median 10.7%
Went back to hospital
50.0%U.S. median 56.6%
Met the expected recovery
0.24U.S. median 0.31
Therapy hours / resident / day
0.09hours / resident / day
Physical therapy
0.12hours / resident / day
Occupational therapy
0.04hours / resident / day
Speech therapy

Met the expected recovery: 50.0% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 52 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.24 therapist hours per resident per day in 2026Q1 — more than 33% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 18% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF62.5%CMS range 51.9–71.251.5%Oct 2022–Sep 2024better than U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF10.4%CMS range 7.0–14.910.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge50.0%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge44.2%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge34.6%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified96.8%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting95.8%100.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.0%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened3.2%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization5.6%CMS range 3.2–10.87.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs0.541.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.53
RN hours/ resident / day
0.79
LPN hours/ resident / day
2.33
Aide hours/ resident / day
3.65
Total nurse hours/ resident / day
0.29
RN hoursweekends
43.5%
Total nursing turnover
44.4%
RN turnover

How full it usually is: this home is certified for 139 beds and averages 132.8 residents a day — about 96% occupied, or roughly 6 beds typically open. It runs essentially full — expect a waiting list. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.65 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.53 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.33 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.26 hrs/resident/day on weekends vs 3.81 on weekdays — 15% thinner on weekends. RN hours go from 0.63 to 0.29 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 44% is about the same as the national median of 45%.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

8
deficiencies at the latest standard inspection (2025-12-10)
13
at the previous standard inspection (2024-10-10)

Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

44 citations, most serious first. The 15 most serious are shown; the remaining 29 are one tap away and print in full.

  • Immediate jeopardy · J2025-12-10 · tag F0678 — failed to provide CPR when needed — isolated
    Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to perform First Aid and Cardiopulmonary Resuscitation (CPR) per the standards of practice in 1 (Resident #140) of 4 residents reviewed for death resulting in an Immediate Jeopardy when on [DATE] at approximately 7:10 am, Resident #140, whose advanced directive indicated he was a full code (every possible life-saving therapy if a serious event occurs, such as cardiac or respiratory arrest) was found by facility staff in a pool of blood and without a heartbeat. Neither First Aid nor CPR was initiated, and Resident #140 was pronounced dead by Emergency Medical Services (EMS) at 7:36 AM. This deficient practice placed 67 residents that reside in the facility with the status of full code at risk or serious harm, injury, impairment, or death. Findings include: The Immediate Jeopardy began on [DATE] at approximately 7:10 AM when LPN Q and RN TT failed to initiate life saving measures to Resident #140 when he was found on the floor in a pool of blood without a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Immediate jeopardy · Jcited before2025-09-24 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake #2614156.Based on interview and record review the facility failed to adequately supervise, ensure safety and prevent an elopement of 1 (Resident #100) of 3 residents who were assessed to be at risk for elopement, resulting in an Immediate Jeopardy when Resident #100 left the premises on 8/30/25, alone, unbeknownst to staff and was returned on 8/31/25 after being missing for approximately 17 hours. The deficient practice placed all 17 residents a risk for elopement at risk for serious harm, serious injury, and/or death.Findings include:The Immediate Jeopardy began on 8/30/25 and was identified on 9/22/25 due to the facility's failure to adequately supervise, ensure safety, and prevent an elopement resulting in Resident #100 eloping from the building and was subsequently missing for approximately 17 hours.On 9/22/25 at 2:55 PM, the Nursing Home Administrator was verbally notified and received written notification of the Immediate Jeopardy. The surveyor confirmed by observation,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Past Non-Compliance
  • Actual harm · G2025-12-10 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to protect a resident's right to be free from resident-to-resident mental and verbal abuse for 2 (Resident #19 and Resident #96) of 3 residents reviewed for abuse, resulting in Resident #19 experiencing verbal threats and having profanity directed toward him by Resident #96. Findings include:Resident #19Review of an admission Record revealed Resident #19 was originally admitted to the facility on [DATE].Review of a Minimum Data Set (MDS) assessment for Resident #19 with a reference date of 10/15/25, revealed a Brief Interview for Mental Status (BIMS) assessment score of 15 /15, which indicated the resident was cognitively intact. Section E revealed Resident #19 did not exhibit physical or verbal behaviors directed toward others.Review of a Care Plan for Resident # with a reference date of 7/9/25 revealed the following focus/goal/interventions: Focus: I have an alteration in my MOOD state r/t (related to) decreased mobility.Goal: I will…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2024-03-07 · tag F0760 — failed to prevent significant medication errors — isolated
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake MI0014870. Based on interview and record review, the facility failed to prevent significant medication errors for 2 (R102 and R105) of 3 residents reviewed for medication errors, resulting in a change in condition, emergent transfer, and hospitalization for R102 and the potential for change in condition for R105. Findings include: According to R102's medical records diagnoses included multiple sclerosis (MS) (chronic, typically progressive disease involving damage to the sheaths of nerve cells in the brain and spinal cord), and epilepsy (seizure). According to Seizures and multiple sclerosis more than an epidemiological association (Review) - PMC (nih.gov), Multiple sclerosis (MS), the most common inflammatory pathology of the central nervous system (CNS) . MS is associated with significant comorbidities .neurological disorders such as epilepsy, have a higher prevalence in patients with MS . Review of R102's Order Summary [DATE], reported: - Levetiracetam (Keppra)oral tablet 1000…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2023-10-04 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to 1.) provide appropriate wound care treatment and preventions for 2 residents (Resident #112 and #4) of 2 residents reviewed for non-pressure related skin conditions and 2.) adequately identify and monitor a foot injury for 1 resident (Resident #109) of 1 resident reviewed for accident hazards, resulting in the actual worsening of diabetic ulcers for Resident #112, the potential of worsening wounds for Resident #4, and a delay in treatment for a foot injury for Resident #109. Findings include: Resident #112 Review of an admission Record revealed Resident #112 admitted to the facility on [DATE] with pertinent diagnoses which included cellulitis of left lower limb and diabetes mellitus with foot ulcer. Review of a Minimum Data Set (MDS) assessment for Resident #112, with a reference date of 8/28/2023 revealed a Brief Interview for Mental Status (BIMS) score of 10, out of a total possible score of 15, which indicated Resident #112 was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-12-10 · tag F0810 — pattern
    Provide special eating equipment and utensils for residents who need them and appropriate assistance.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to ensure adaptive dining equipment was provided consistently for 3 (Resident #62, 132, and 102) of 27 residents reviewed for dining resulting in decreased independence with dining, difficulty eating/drinking, and the potential for dehydration and/or weight loss.Findings include:Resident #62:Review of Resident #62's nutrition care plan, revised 9/30/25, stated, Focus.Nutrition risk r/t (related to) anoxic (deprived of adequate oxygen) brain damage, L (left) sided spastic hemiplegia (muscle stiffness and weakness on one side of the body).Interventions.two handled cups with sip lids.Review of Resident #62's brief interview for mental status score, dated 10/13/25, was 5 which reflected severe cognitive impairment. During an observation on 12/08/2025 at 12:19 PM, Resident #62 was eating lunch in the dining room with Certified Nurse Aid CC seated next to him. Resident #62 was independently taking fluids but required staff assistance to eat the food on his plate. Resident #62 had two double handle cups with sip lids…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-12-10 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to report injuries of unknown origin to the State Agency in a timely manner for 2 (Resident #19 and Resident #96) of 3 residents reviewed for abuse and reporting, resulting in the potential for ongoing mistreatment to go unrecognized.Findings include:Resident #19Review of an admission Record revealed Resident #19 was originally admitted to the facility on [DATE].Review of a Minimum Data Set (MDS) assessment for Resident #19 with a reference date of 10/15/25, revealed a Brief Interview for Mental Status (BIMS) assessment score of 15 /15, which indicated the resident was cognitively intact. Section E revealed Resident #19 did not exhibit physical or verbal behaviors directed toward others.Resident #96Review of an admission Record revealed Resident #96 was originally admitted to the facility on [DATE] with pertinent diagnoses which included: cerebral infarction due to embolism of left cerebral artery (left sided stroke primarily affects the right side of the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-12-10 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide timely and consistent ADL (activities of daily living) care to 1 resident (Resident #117) of 13 residents reviewed for ADL care, resulting in inadequate incontinence care and repositioning for meals and the potential for avoidable negative physical and psychosocial outcomes for resident's who are dependent on staff for assistance. Findings include:Review of an admission Record revealed Resident #117 was originally admitted to the facility on [DATE], with pertinent diagnoses which included: urinary incontinence and overactive bladder. Review of a Minimum Data Set (MDS) assessment for Resident #117, with a reference date of 11/30/25 revealed a Brief Interview for Mental Status (BIMS) score of 15, out of a total possible score of 15, which indicated Resident #117 was cognitively intact. Review of Resident #117's ADL Care Plan revealed, .actual ADL deficit. Date initiated: 9/3/25. Interventions: Boost resident at the beginning of each…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-12-10 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake 2660756. Based on interview and record review, the facility failed to ensure that residents received necessary treatments and care for diabetes in accordance with professional standards of practice for 1(Resident #142) of 27 residents reviewed for quality of care resulting in Resident #142 missing blood glucose monitoring and insulin (a hormone produced in the pancreas, which regulates the amount of glucose in the blood) which placed Resident #142 at risk for serious health complications. Findings include: Resident #142Review of an admission Record revealed Resident #142 was originally admitted to the facility on [DATE] with pertinent diagnoses which included type 2 diabetes (a chronic disease where the body either doesn't make enough insulin or doesn't use it properly, leading to high blood sugar levels) and essential hypertension (high blood pressure). Review of Resident #142's Orders revealed, Blood glucose monitoring two times a day related to type 2 diabetes mellitus without…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-12-10 · tag F0711 — isolated
    Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to 2660756 Based on interview and record review, the facility failed to ensure the physician notes reflected accurate representation of the resident's current condition and meaningful assessments of the residents' condition were completed for 1 (Resident # 142) of 27 residents reviewed for quality of care resulting in the lack of coordination of care and insufficient treatment for diabetes mellitus (a chronic disease where the body either doesn't make enough insulin or doesn't use it properly, leading to high blood sugar levels). Findings include: Resident #142Review of an admission Record revealed Resident #142 was originally admitted to the facility on [DATE] with pertinent diagnoses which included type 2 diabetes (a chronic disease where the body either doesn't make enough insulin or doesn't use it properly, leading to high blood sugar levels) and essential hypertension (high blood pressure). Review of Resident #142's Orders revealed, Blood glucose monitoring two times a day related to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-12-10 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure Contact Precautions (Transmission based measure implemented to a resident known or suspected to be infected with a microorganism that can be transmitted by direct contact with other residents or indirect contact with environmental surfaces) were effectively in place for 1 resident (#1), and ensure that standard infection control practices were properly implemented for 2 residents (Resident #3 and #117) from a total of 5 residents reviewed for infection control practice, resulting in the potential for transmission of MDRO (multidrug-resistant organisms) and cross contamination of bacteria to a suspectable population.Findings include:Resident #1Review of an admission Record revealed Resident #1 was originally admitted to the facility on [DATE], with pertinent diagnoses which included: sepsis (a life-threatening medical emergency caused by your bodies response to overwhelming infection) and MRSA (a type of infection that can be…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-08-27 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to provide care and services to promote dignity and respect in 2 (Resident #106 and #107) of 3 residents reviewed for dignity/respect, resulting in feelings of frustration and the potential for decreased self-esteem and decreased quality of life.Findings include:Resident #106Review of an admission Record revealed Resident #106 was a female, with pertinent diagnoses which included: major depressive disorder, recurrent, unspecified. Review of a Brief Interview for Mental Status (BIMS) assessment for Resident #106, with a reference date of 6/30/25 revealed a BIMS score of 15, out of a total possible score of 15, which indicated Resident #106 was cognitively intact.In an interview on 8/25/25 at 11:36 AM, Resident #106 reported call light wait time could be as much as 1/2 hour. Resident #106 reported she has had to wait so long for staff to answer her call light that she has soiled her brief. Resident #106 reported she has also had to wait a long time for staff to change her brief, and it made her feel degraded.In an interview on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2025-03-19 · tag F0865 — failed to run a quality-improvement (QAPI) program — widespread
    Have a plan that describes the process for conducting QAPI and QAA activities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review the facility failed to maintain Quality Assurance and Performance Improvement Program (QAPI) that developed and implemented effective corrective actions and conduct meaningful surveillance to prevent adverse effects from medication erros in 2 of 2 residents (Resident #2 and Resident #9) reviewed for QAPI, resulting in the potential for serious adverse outcomes for all residents who receive medications from facility staff. Findings include: Review of Medication Error Report for Resident #2, dated 12/8/24 at 19:58 pm, (7:58 pm) completed by Registered Nurse (RN) II revealed . Resident administered roommate's (Resident #5) medications .(including) buspirone HCl tablet 10mg x 2, (anti-depressant), clonazepam oral tablet 0.25 mg (anti-psychotic), apixaban oral tablet 5 mg (anti-coagulant/blood thinner), Senna oral tablet 8.6 mg (laxative), senna- plus 8.6-50 mg (laxative/stool softener), Tropism Chloride oral tablet 20 mg (treats over active bladder and urinary incontinent), Atorvastatin 20 mg (cholesterol medication), insulin 8 units injection…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-03-19 · tag F0551 — isolated
    Give the resident's representative the ability to exercise the resident's rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake# MI001500378 Based on observation, interview and record review, the facility failed to follow the court appointed resident representative decisions as the rights of the resident who was adjudged incompetent by the court in 1 (Resident #4) of 1 resident reviewed for abuse, resulting in Resident #4 (who functioned at the level of a 6 year old child) experiencing feelings of frustration, confusion, and anger after witnessing ongoing conflict between facility staff and her family members/representatives. Findings include: Review of an admission Record revealed Resident #4 was originally admitted to the facility on [DATE] with pertinent diagnoses which included: moderate intellectual disabilities (observable developmental delays, which may be accompanied by physical impairments), cerebral palsy (congenital disorder of movement, muscle tone, or posture) and major depressive disorder (persistent sad mood that impacts daily living). Further review revealed Family Member (FM) TT and FM UU…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-03-19 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    This citation pertains to Intake #MI00149109 Based on interview and record review the facility failed to maintain professional standards of nursing practice related to medication administration for 2 (Resident #2 and Resident #9) of 11 residents reviewed or professional standards of nursing practice resulting in both Resident #2 and Resident #9 being administered another resident's medications. Findings include: Resident #2 Review of Medication Error Report for Resident #2, dated 12/8/24 at 19:58 pm, (7:58 pm) completed by Registered Nurse (RN) II revealed . Resident administered roommate's (Resident #5) medications . In a telephone interview on 3/17/25 at 3:45 pm, RN II reported that on 12/8/24, Licensed Practical Nurse (LPN) T came from another hall to help her pass medications. RN II reported she was pulling medications (preparing them from the medication cart per the orders in the EMAR (electronic medication administration record) and giving the prepared medications to LPN T who was then administering the medication to the residents. RN II reported that she prepared all of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
Show the remaining 29 citations
  • Potential for harm · Dcited before2025-03-19 · tag F0760 — failed to prevent significant medication errors — isolated
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to Intake #MI00149109 Based on observation, interview, and record review the facility failed to ensure that residents were free from significant medication errors in 2 (Resident #2 and Resident #9) of 2 residents reviewed for significant medication errors resulting in Resident #2 experiencing an altered level of consciousness, lethargy (decreased alertness and response), decreased oral intake, decreased blood pressure, and the need for supplemental oxygen. Findings include: Resident #2 Review of an admission Record revealed Resident #2 was a female who was originally admitted to the facility on [DATE] and had pertinent diagnoses which included: Type 2 diabetes (a long-term condition where the body does not use insulin properly and there is too much sugar circulating in the blood), hypertension (high blood pressure), and dementia. Review of a Minimum Data Set (MDS) assessment for Resident #2, with a reference date of 1/2/2025 revealed a Brief Interview for Mental Status (BIMS) score of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-03-19 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure staff implemented infection control measures by: 1). Implementing enhanced barrier precautions (EBP) for a resident with a urinary catheter in 1 (Resident #2) of 1 resident reviewed for EBP implementation and 2.) provide adequate storage of a CPAP (continuous positive airway pressure) mask for 2 (Resident #5 and Resident #6) of 2 resident reviewed for CPAP mask use, resulting in the potential for the introduction of infection, cross contamination, and disease transmission. Findings include: Resident #2 Review of an admission Record revealed Resident #2 was a female who was originally admitted to the facility on [DATE]. On 3/13/25 at 1:05 pm, a urinary drainage bag was noted on Resident #2 bed frame, indicating the use of a urinary catheter. No signage was noted outside of the room indicating the use of enhanced barrier precautions. Review of Order Summary for Resident #2 on 3/13/25 revealed Foley catheter 16 fr (French) for buttock…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2024-10-10 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to store, prepare, distribute, or serve food in accordance with professional standards for food service safety. This deficient practice has the potential to result in food borne illness among all residents who consume food from the kitchen. Findings include: During an initial tour of the kitchen, at 9:31 AM on 10/8/24, an open bottle of lemon juice was found stored on a dry storage shelf with spices and seasonings. Observation of the bottle found that roughly 20% of the contents was left. The contents were observed milky and discolored and further observation of the manufacturer's label found that the item states Refrigerate After Opening. The bottle was shown to Dietary Manager (DM) EEE and was discarded at this time. According to the 2017 FDA Food Code section 3-501.16 Time/Temperature Control for Safety Food, Hot and Cold Holding. (A) Except during preparation, cooking, or cooling, or when time is used as the public health control as specified under §3-501.19, and except as specified under (B) and in (C ) of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-10-10 · tag F0725 — failed to have enough nursing staff — pattern
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    What the surveyor found here — an excerpt from the official record, may be distressing

    This citation pertains to intake MI00146660. Based on observation, interview, and record review, the facility failed to provide sufficient staff to meet resident needs for 6 (Resident #19, Resident #20, Resident #71, Resident #333, Resident #51, and Resident #60 ) of 3 residents and residents from the confidential group interview reviewed for staffing, from a total sample of 27 residents, resulting in long call light wait times and resident care needs not being consistently met with the potential for unmet care needs for all residents residing in the facility. Findings include: During an interview on 10/10/24 at 1:00 PM, Scheduler RR reported that she was responsible for scheduling nurses and certified nursing assistants (CNA's) in the facility based on the acuity and needs of the residents. Scheduler RR reported that she had received workload concerns from the facility staff all the time. Scheduler RR reported that she had received the most complaints about staffing on the facility's 200 and 500 hall, which seemed to have the heaviest workload for staff. This writer informed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-10-10 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide an environment that promoted and resident dignity in 2 (Resident #60 and #71) of 3 residents reviewed for dignity, resulting in the potential of feelings of humiliation, embarrassment, and loss of self-worth, and a negative psychosocial outcome for the residents impacting their quality of life. Findings include: Resident #60: Review of current Care Plan for Resident #60, revised on [DATE], revealed the focus, .Risk of falls r/t (related to) COPD, HTN (high blood pressure), PVD (peripheral vascular disease) . with the intervention .Septic arthritis of right ankle .WBAT (weight bearing as tolerated) with RLE (right lower extremity with surgical boot .Ambulation with 1 PA (physical assist) . In an interview on [DATE] at 02:48 PM, Resident #60 reported the staff took a long time to come to assist him when he needed to use the restroom and he soiled himself and needed to have his clothes changed. Resident #60 was upset by this as he…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-10-10 · tag F0558 — failed to accommodate residents' needs and preferences — isolated
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure call lights were in reach for 2 (Resident #82 & #126) of 27 residents reviewed for accommodation of needs, resulting in the inability to call for staff assistance and the potential for unmet care needs. Findings include: Resident #82 Review of a Minimum Data Set (MDS) assessment for Resident #82, with a reference date of 9/10/24 revealed a Brief Interview for Mental Status (BIMS) score of 12, out of a total possible score of 15, which indicated Resident #82 was moderately cognitively imparied. Review of Resident #82's Care Plan revealed, .Focus: Due to my Parkinson's, I hold my arms close to my chest and hand closed and shake up and down my chest .I have an actual ADL (activities of daily living) deficit R/T (related to): Parkinson's .Resident is cognitively intact .Risk for falls R/T Parkinson's .Interventions: .Call light accessible. Date initiated: 12/07/2023 . During an observation on 10/09/24 at 09:54 AM in Resident #82's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-10-10 · tag F0578 — failed to honor advance directives / code status — isolated
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure accurate code status (a physician's order that determines the type of medical treatment a person will receive if their heart or breathing stop) was in place for 1 (Resident #62) of 27 residents reviewed for advanced directives (legal documents that allow a person to identify decisions about end-of-life care ahead of time), resulting in the potential for a resident's preferences for medical care to not be followed by the facility, or other healthcare providers. Findings include: Review of an admission Record revealed Resident #62 was originally admitted to the facility on [DATE] with pertinent diagnoses which included chronic obstructive pulmonary disease (a lung disease that blocks airflow and makes it difficult to breathe). Review of a Minimum Data Set (MDS) assessment for Resident #62, with a reference date of [DATE] revealed a Brief Interview for Mental Status (BIMS) score of 15/15 which indicated Resident #62 was cognitively intact. Review…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-10-10 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review, the facility failed to accurately complete Minimum Data Set (MDS) assessments in 1 (Resident #131) of 27 residents reviewed for accuracy of assessments, resulting in an inaccurate reflection of the resident's discharge status. Findings include: Resident #131 Review of an admission Record revealed Resident #131 was originally admitted to the facility on [DATE], and discharged to (name of a different nursing home) on 7/26/24. Review of a MDS assessment for Resident #131 with a reference date of 7/26/24 revealed, Resident #131 discharged to a short-term general hospital on 7/26/24. This information was not consistent with the resident's admission record. Review of Resident #131's Progress Note dated 7/26/2024 at 09:13 AM revealed, D/c (discharge) instructions given to patient; he verbalized understanding. Resident dc with dc instructions and belongings via (another nursing home) transportation. In an interview on 10/10/24 at 02:03 PM, MDS Nurse L reported that Resident #131…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-10-10 · tag F0645 — isolated
    PASARR screening for Mental disorders or Intellectual Disabilities
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to confirm the Pre-admission Screening and Resident Review (PASARR) Level II determination request was sent to the Community Mental Health Services Program (CMHSP) for a Level II OBRA review and/or evaluation for 2 (Resident #49 and #26) of 3 residents, resulting in the potential for the residents to not receive or have delayed mental health services. Findings include: Review of OBRA - Specialized Nursing Homes dated 2023, revealed, .This review process begins with the completion of a screening form (Level I DCH-3877) usually by a nursing facility, hospital, or community agency/provider. If the responses to the questions on the form indicate the presence of a mental illness and/or an intellectual/developmental disability (or a related condition), the person is referred to the local community mental health services program (your local OBRA Coordinator) to assess if a comprehensive evaluation (Level II) is needed. This evaluation and the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-10-10 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to implement a comprehensive, person-centered care plan for 1 (Resident #11) of 3 residents reviewed for pressure ulcer prevention, resulting in an incomplete reflection of the resident's care and monitoring needs for pressure ulcer preventative Findings include: Review of an admission Record revealed Resident #11 was originally admitted to the facility on [DATE] with pertinent diagnoses which pressure ulcers stage 4. Review of Resident #11's Kardex (individualized-personalized resident care guide for staff use) with no date revealed: (Resident#11) I need my soft heel offloading boots on both of my feet at all times, remove for morning and evening care and for skin inspection . During an observation on 10/08/24 at 4:55 PM., on 0/09/24 at 12:30 PM., and on 10/09/24 at 2:10 PM Resident #11 was laying in his bed. It was noted Resident #11 was not wearing any sort of soft boot, nor were any soft boots noted in and or around Resident #11's room.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-10-10 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to revise a comprehensive care plan with new interventions after a fall in 1 (Resident #15) of 2 residents reviewed for falls resulting in an inaccurate reflection of the resident's care needs and the potential for unmet medical, physical, mental, and psychosocial needs. Findings include: Resident #15 Review of an admission Record revealed Resident #15 was originally admitted to the facility on [DATE] with pertinent diagnoses which included muscle weakness. Review of Resident #15's Incident Report dated 7/4/24 revealed Incident description: Called to room by CENA (Certified Nursing Assistant).(Resident #15) was observed sitting on the floor with her legs bent at the knees and her lower legs alongside her buttocks, in front of her chair. Her tray table had also tipped over and she was sitting between the tray table and the chair, leaning to the left with her arm pressed and lower back pressed up against the tray table . notes: 30 minutes after incident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-10-10 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure dependent residents received assistance with activities of daily living (ADL), specifically personal hygiene and getting out of bed were provided for 2 (Resident #19 & #20) of 4 residents reviewed for ADL care, resulting in unmet care needs and the potential for avoidable declines in overall health and wellness. Findings include: Resident #19 Review of an admission Record revealed Resident #19 was originally admitted to the facility on [DATE], with pertinent diagnoses which included: parkinsons (a disorder of the central nervous system (brain and spinal cord) that causes difficulty with movement.) Review of a Minimum Data Set (MDS) assessment for Resident #19, with a reference date of 8/8/24 revealed a Brief Interview for Mental Status (BIMS) score of 15, out of a total possible score of 15, which indicated Resident #19 was cognitively intact. Review of Resident #19's Care Plan revealed, Focus: .At risk for urinary/bowel…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-10-10 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to implement interventions to prevent skin breakdown for residents at risk for pressure ulcers, for 1 (Resident #20) of 5 residents reviewed for pressure ulcers, resulting in the potential for the development of an avoidable pressure ulcer, infection, and overall deterioration in health status. Findings include: Resident #20 Review of an admission Record revealed Resident #20 was originally admitted to the facility on [DATE], with pertinent diagnoses which included: paraplegic (inability to move lower body), myasthenia gravis (skeletal muscle weakness) and osteomyelitis (bone infection) of the lower spine. Review of a Minimum Data Set (MDS) assessment for Resident #20, with a reference date of 8/29/24 revealed a Brief Interview for Mental Status (BIMS) score of 15, out of a total possible score of 15, which indicated Resident #20 was cognitively intact. Review of Resident #20's Braden Assessment (used to predict risk of pressure ulcers) dated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-10-10 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake MI00146660. Based on interview and record review, the failed to ensure documentation of resident medical records were completed for 2 (Resident #17 and #43) residents, of total sample of 27, reviewed for comprehensive and accurate medical records, resulting in an inaccurate reflection of the resident's medical treatments administered resulting in the potential for providers to not have an accurate picture of resident status and condition. Findings include: Resident #17 Review of an admission Record revealed Resident #17 was originally admitted to the facility on [DATE] with pertinent diagnoses which included hypertension (high blood pressure). Review of Residents Treatment Administration Record (TAR) revealed, Orders: Cleanse right heel with normal saline, pat dry, apply foam dressing. Change every 3 days and PRN (as needed). One time a day every 3 day(s). Start Date: [DATE]. It was noted that on [DATE], and [DATE] and [DATE], there was missing documentation that the treatment…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-10-10 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to implement infection control practices for proper hand hygiene, maintain clean resident wheelchairs for 2 (Resident #79, #40) of 2 residents, and sanitize resident shared equipment creating unsanitary conditions for commonly touched/utilized items reviewed for infection control practices resulting in the potential for the spread of infection, cross-contamination, and disease transmission for all residents residing in the facility. Findings include: In an observation on 10/08/24 at 10:30 AM., noted a sit to stand lift the base (where residents plant their feet while being raised from a seated to a standing position for transfers to and from chairs, beds, toilets. etc ) was heavily soiled with dust, debris and food crumbs. During an observation on 10/09/24 at 4:04 PM., Licensed Practical Nurse (LPN) U was observed exiting a resident room after assisting Certified Nurse Aide (CNA) Z. LPN U exited the resident room without using hand sanitizer…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-03-07 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    This citation pertains to intake MI0014870. Based on interview, and record review, the facility failed to notify the responsible party of a change in resident condition in 1 of 5 residents (R102) reviewed for notification of changes, resulting in the resident representative not being made aware of a seizure, resulting in the lack of ability to participate in timely medical decision-making. Findings include: According to R102's medical records diagnoses included multiple sclerosis (MS) (chronic, typically progressive disease involving damage to the sheaths of nerve cells in the brain and spinal cord), and epilepsy (seizure). Review of R102's Order Summary 4/7/23, reported Glatiramer Acetate subcutaneous (under the skin) solution prefilled syringe 20mg/ml. Inject 1 ml subcutaneously one time a day related to Multiple Sclerosis . epilepsy. Review of R102's Medication Administration Record (MAR), dated 2/1/24-2/29/24, reported a documented refusal dose of Glatiramer on 2/4/24. Review of R102's MAR, dated 1/1/24-1/31/24, reported a documented dose of Glatiramer on 1/15/24 and 1/30/24.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-03-07 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to MI00142998. Based on interview and record review, the facility failed to report mistreatment to the State Agency for one (Resident #101) of three residents reviewed for abuse, resulting in the potential for the resident not being protected from abusive individuals. Findings include: Resident #101 (R101) Review of the Face Sheet and Minimum Data Set (MDS) dated [DATE] revealed R101 admitted to the facility on [DATE] and had diagnoses of cerebrovascular vascular accident with left side weakness, delusional disorder, and mild cognitive impairment. Brief Interview for Mental Status (BIMS) score was a 14 which indicated his cognition was intact (13-15 cognitively intact). Resident was discharged to the hospital on 2/23/2024 and didn't return to the facility. Review of R101's chart revealed a Social Service Note from 2/14/2024 Resident has called APS (Adult Protective Service) stating he is being mistreated. SW (Social Worker) called resident APS Worker and left a message to call this SW in…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-03-07 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to MI00142998. Based on interview and record review, the facility failed to ensure the protection of other residents by thoroughly investigating allegations of mistreatment for one (Resident #101) of three reviewed for abuse, resulting in the potential for abuse to occur with other residents. Findings include: Resident #101 (R101) Review of the Face Sheet and Minimum Data Set (MDS) dated [DATE] revealed R101 admitted to the facility on [DATE] and had diagnoses of cerebrovascular vascular accident with left side weakness, delusional disorder, and mild cognitive impairment. Brief Interview for Mental Status (BIMS) score was a 14 which indicated his cognition was intact (13-15 cognitively intact). Resident was discharged to the hospital on 2/23/2024 and didn't return to the facility. Review of R101's chart revealed a Social Service Note from 2/14/2024 Resident has called APS (Adult Protective Service) stating he is being mistreated. SW (Social Worker) called resident APS Worker and left a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-10-04 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure residents were treated with dignity and respect in 1 (Resident #87) of 3 residents reviewed for dignity and respect, resulting in feelings of frustration. Findings include: Resident #87 Review of an admission Record revealed Resident #87, was originally admitted to the facility on [DATE] with pertinent diagnoses which included heart failure and anxiety disorder. Review of a Minimum Data Set (MDS) assessment for Resident #87, with a reference date of 7/27/23 revealed a Brief Interview for Mental Status (BIMS) score of 15/15 which indicated Resident #87 was cognitively intact. During an interview on 10/02/23 at 10:49 AM, Resident #87 reported concerns with the way staff treated her. Resident #87 reported that two staff members, Certified Nursing Assistant (CNA) X and CNA LL were often rude and abrupt when caring for Resident #87, and would complain about working, and answering Resident #87's call lights in front of her. Resident #87 also reported…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-10-04 · tag F0585 — failed to handle grievances — isolated
    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to resolve resident concerns for 1 (Resident #87) of 1 sampled residents reviewed for resolution of concerns resulting in feelings of frustration and a potential decline in psychosocial and mental well-being. Findings include: Review of a Minimum Data Set (MDS) assessment for Resident #87, with a reference date of 7/27/23 revealed a Brief Interview for Mental Status (BIMS) score of 15/15 which indicated Resident #87 was cognitively intact. Review of Resident #87's Concern/Grievance Form dated 7/21/23 did not reveal any concerns related to Resident #87's report of staff treatment towards her. Review of Resident #87's Concern/Grievance Form dated 8/8/23 did not reveal any concerns related to Resident #87's report of staff treatment towards her. During an interview on 10/02/23 at 10:49 AM, Resident #87 reported concerns with the way staff treated her. Resident #87 reported that she had reported her concerns to nursing staff, the Assistant Director of Nursing (ADON), and Director of Nursing (DON), but did not feel that the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-10-04 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to report a incident of neglect (failure to follow the care plan) causing rib fractures in 1 resident (Resident #79) of 3 resident reviewed for accidents, resulting in a fall with major injury after staff did not follow a care plan and it was not reported to the state survey agency within the two-hour required timeframe. Findings include: Review of an admission Record revealed Resident #79 admitted to the facility on [DATE] with pertinent diagnoses which included quadriplegia, depression, and anxiety. Review of a Minimum Data Set (MDS) assessment for Resident #79, with a reference date of 9/13/2023 revealed a Brief Interview for Mental Status (BIMS) score of 13, out of a total possible score of 15, which indicated Resident #79 was cognitively intact. Further review of same MDS assessment revealed Resident #79 was totally dependent on 2 persons with bed mobility. Review of a current activities of daily living Care Plan intervention for Resident #79,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-10-04 · tag F0645 — isolated
    PASARR screening for Mental disorders or Intellectual Disabilities
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure an annual Level I evaluation was completed for 1 (Resident #82) of 3 residents reviewed for Preadmission Screening and Resident Review (PASARR), resulting in the potential for unmet mental health and psychiatric care needs. Findings include: Review of an admission Record revealed Resident #82, was originally admitted to the facility on [DATE] with pertinent diagnoses which included major depressive disorder, anxiety, and schizoaffective disorder. Review of Resident #82's Preadmission Screening (PAS)/Annual Resident Review (ARR) dated 6/15/22 indicated the following. Questions 1-4 in section II were marked Yes: 1. Resident #82 had a current diagnosis of mental illness. 2. Resident #82 had received treatment for mental illness. 3. Resident #82 had routinely received one or more prescribed antipsychotic or antidepressant medications within the last 14 days. 4. There is presenting evidence of mental illness or dementia, including significant…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-10-04 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake MI00137950. Based on interview and record review the facility failed to administer prescribed medication in a timely manner after admission for 1 resident (Resident #329) of 6 residents reviewed for medication orders, resulting in the resident not receiving prescribed medication for over 24 hours and the potential for the resident to not meet her highest practicable physical, mental, and psychosocial well-being. Findings include: Review of an admission Record revealed Resident #329 admitted to the facility on [DATE] with pertinent diagnoses which included depression, anxiety, schizoaffective disorder, and hypertension. Review of Resident #329's Nurses Note, dated 6/12/2023 at 6:13 PM, revealed Resident #329 admitted to the facility at 6:01 PM on 6/13/2023. Review of Resident #329's June 2023 Medication Administration Record revealed several of her ordered prescription medications did not begin until the evening of June 14th or the morning of June 15th, over 24 hours after she…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-10-04 · tag F0679 — failed to provide activities — isolated
    Provide activities to meet all resident's needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to provide consistent, meaningful, and person-centered activities for 1 resident (Resident #67), from a total sample of 26 residents, resulting in the potential for loss of interaction, connectedness, creativity, pleasure, and comfort. Findings include: Review of an admission Record revealed that Resident #67 originally admitted to the facility on [DATE], with pertinent diagnoses which included: Down Syndrome and Alzheimer's Disease. Review of a Minimum Data Set (MDS) assessment for Resident #67, with a reference date of 6/8/23 revealed a Staff Assessment for Mental Status indicated that Resident #67 was severely cognitively impaired. Review of Resident #67's Life Enrichment (LE) Preferences Care Plan revealed, .such as reading, television, strolls, being read to, sensory items, common area, spending time with roommate, social events, music groups. Date initiated 6/6/23 .Interventions: Encourage guest to participate in common area activities…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-10-04 · tag F0685 — isolated
    Assist a resident in gaining access to vision and hearing services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure a resident received proper treatment to maintain hearing abilities for 1 of 1 resident (Resident #44), reviewed for hearing services, resulting in the inability of the resident to attain or maintain the highest practicable level of physical, mental, and psychosocial well-being. Findings include: Review of an admission Record revealed Resident #44 was originally admitted to the facility on [DATE], with pertinent diagnoses which included: cognitive communication deficit. Review of a Minimum Data Set (MDS) assessment for Resident #44, with a reference date of 8/2/23 revealed a Brief Interview for Mental Status (BIMS) score of 14, out of a total possible score of 15, which indicated Resident #44 was cognitively intact. In an interview on 10/02/23 at 01:21 PM, Resident #44 reported that she had concerns because she could not hear well even with her hearing aides and stated, .someone was supposed to come back and clean my ears .its been a while .…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-10-04 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to provide preventative care consistent with professional standards of practice and follow physician ordered treatment for pressure injury/wound care, for 3 of 3 residents (Resident #67, #21 and #79) reviewed for pressure ulcers, resulting in the potential for development of avoidable pressure ulcers for Resident #67, the potential for worsening and/or recurrent pressure ulcers for Resident #21, the delay in wound treatment for Resident #79. Findings include: Resident #67 Review of an admission Record revealed that Resident #67 originally admitted to the facility on [DATE], with pertinent diagnoses which included: down syndrome and alzheimer's disease. Review of a Minimum Data Set (MDS) assessment for Resident #67, with a reference date of 6/8/23 revealed a Staff Assessment for Mental Status indicated that Resident #67 was severely cognitively impaired. Review of Resident #67's Care Plan revealed, Potential for skin management r/t (related…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-10-04 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide maintain the safety and implement the care plan causing a fall in 1 of 3 residents (Resident #79) reviewed for accidents, resulting in a fall to the floor from the bed and rib fractures. Findings include: Review of an admission Record revealed Resident #79 admitted to the facility on [DATE] with pertinent diagnoses which included quadriplegia, depression, and anxiety. Review of a Minimum Data Set (MDS) assessment for Resident #79, with a reference date of 9/13/2023 revealed a Brief Interview for Mental Status (BIMS) score of 13, out of a total possible score of 15, which indicated Resident #79 was cognitively intact. Further review of same MDS assessment revealed Resident #79 was totally dependent on 2 persons with bed mobility. Review of a current activities of daily living Care Plan intervention for Resident #79, initiated 3/12/2021, directed staff that Resident #79 required the assistance of 2 persons with bed mobility. Review of facility…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-10-04 · tag F0692 — failed to prevent malnutrition and dehydration — isolated
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to consistently provide thickened liquids for 1 resident (Resident #122) of 2 residents reviewed for nutrition, resulting in the potential for aspiration and the resident to not meet her highest practicable physical, mental, and psychosocial well-being. Findings include: Review of an admission Record revealed Resident #122 admitted to the facility on [DATE] with pertinent diagnosis of dysphagia (difficulty swallowing). Review of a Minimum Data Set (MDS) assessment for Resident #122, with a reference date of 8/21/2023 revealed a Brief Interview for Mental Status (BIMS) score of 15, out of a total possible score of 15, which indicated Resident #122 was cognitively intact. Review of a current nutrition Care Plan intervention for Resident #122, with a revision date of 8/17/2023, indicated Resident #122 was to have honey thick liquids. Review of Resident #122's active Physician Orders, active 8/15/2023 revealed regular diet, mechanical soft…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-10-04 · tag F0699 — isolated
    Provide care or services that was trauma informed and/or culturally competent.
    What the surveyor found here — an excerpt from the official record, may be distressing

    This citation pertains to Intake # MI00139511. Based on interview, and record review, the facility failed to identify and eliminate/mitigate triggers related to a history of abuse/trauma in 1 of 1 resident (Resident #47) reviewed for trauma-informed care, resulting in the potential for re-traumatization. Findings include: According to National Alliance on Mental Illness (NAMI) .Post-traumatic stress disorder (PTSD) is an anxiety disorder that can occur after someone experiences a traumatic event that caused intense fear, helplessness, or horror. PTSD can result from personally experienced traumas (e.g., rape, war, natural disasters, abuse, serious accidents, and captivity) or from the witnessing or learning of a violent or tragic event .While it is common to experience a brief state of anxiety or depression after such occurrences, people with PTSD continually re-experience the traumatic event; avoid individuals, thoughts, or situations associated with the event; and have symptoms of excessive emotions. People with this disorder have these symptoms for longer than one month and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$57,896 in federal fines across 3 penalties. 2 Medicare payment denials on record.

  • $14,020 — penalty dated 2025-09-24
  • $16,088 — penalty dated 2024-03-07
  • $27,788 — penalty dated 2023-10-04
  • Medicare payment denial — starting 2026-01-03 for 12 days
  • Medicare payment denial — starting 2023-10-31 for 16 days

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Part of a chain

This home belongs to NEXCARE HEALTH SYSTEMS — 20 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 1 of 53.8-2.8 vs chain
Health inspection 1 of 53.4-2.4 vs chain
Staffing 4 of 53.8+0.2 vs chain
Quality measures 4 of 54.4-0.4 vs chain
The other 19 homes this chain runs (chain average 3.8★, per CMS)

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleShareSince
ROBIN EISENBERG 2014 FAMILY TRUSTOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST31%since 04/11/2019
BRANSCUM, JAMESIndividual5% OR GREATER DIRECT OWNERSHIP INTEREST31%since 04/11/2019
WRONSKI, FRANKIndividual5% OR GREATER DIRECT OWNERSHIP INTEREST31%since 04/11/2019
WILLIAMS, LINDAIndividualW-2 MANAGING EMPLOYEEsince 09/01/2019
PERRY, MICHAELIndividualCORPORATE OFFICERsince 04/11/2019
SANGSTER, TODDIndividualCORPORATE OFFICERsince 04/11/2019
NEXCARE HEALTH SYSTEMS, LLCOrganizationOPERATIONAL/MANAGERIAL CONTROLsince 09/10/2019

2 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$15.0M
Net patient revenuemost recent cost report
-7.8%
Operating marginrevenue minus expenses
$2.0M
Related-party expense13% of expenses
Who pays — share of resident-days
Medicaid 81%Medicare 2%Other / private 17%

About 81% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $2.0M paid to related parties — landlords or management companies under common ownership — equal to about 13% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$363per resident / day
operating cost
$11,040per month
≈ monthly operating cost
$337per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in MI

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Michigan Medicaid page.

Typical monthly cost in Michigan
$11,254/mo
Nursing home (semi-private)
$11,969/mo
Nursing home (private)
$5,818/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 235377. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-12-10, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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