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Saginaw Senior Care and Rehabilitation Center, LLC

4322 Mackinaw Road, Saginaw, MI 48603 · For profit - Corporation · 71 certified beds · (989) 792-8729 Medicare & Medicaid certified

Call the home — (989) 792-8729 Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Behavioral-health or dementia-care citation — no harm found (F0758)3 actual-harm citations$68,083 in federal fines
Insights

The public record raises real questions here. Weigh the concerns below carefully.

In its favor
  • a middle-of-the-pack inspection score (3/5)
  • a high payroll-based staffing rating (4/5)
  • fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
Worth asking about
  • it has 3 actual-harm citations
  • a high number of inspection citations overall (29) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $68,083 in federal fines (most recent 2024-10-09)
  • its facility-reported quality-measure score sits well above its independent inspection score

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

4/5
CMS overall
4 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 3 of 5
StaffingFrom payroll records (PBJ) 4 of 5
Quality measuresSelf-reported by the facility 5 of 5

Worth a closer look. This home's quality-measure rating runs 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Hospital
★★ 2/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
3605 Davenport Ave · (989) 899-7476 · Call to confirm hours
Pharmacy
2125 Marshall Ct · (989) 270-1930 · Call to confirm hours
Grocery
4672 State St · (989) 921-6221 · Call to confirm hours
Park
Weiss · Typically dawn to dusk
Place of worship

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 5 of 5
Long-stay residentspeople who live here 5 of 5
Short-stay residentsrehab / post-hospital 4 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating improved from 2 to 4 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating4★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased6.2%10.8%15.4%better
Long-stay residents who lose too much weight3.7%5.4%5.4%better
Long-stay residents with a catheter left in their bladder0.0%0.8%0.9%better
Long-stay residents with a urinary tract infection0.0%1.5%2.0%better
Long-stay residents with depressive symptoms1.7%4.3%6.5%better
Long-stay residents who were physically restrained0.0%0.1%0.1%better
Long-stay residents with falls causing major injury2.3%3.0%3.3%better
Long-stay residents whose ability to walk worsened10.7%12.0%16.1%better
Long-stay residents on antianxiety or hypnotic medication18.8%19.4%18.9%typical
Long-stay residents given the seasonal flu vaccine100.0%95.0%95.3%typical
Long-stay residents with pressure ulcers2.7%5.1%4.7%better
Long-stay residents with worsening bladder/bowel control4.5%20.0%21.2%better
Long-stay residents who got an antipsychotic medication — see the note below the table4.4%14.8%17.1%better
Short-stay residents who newly got an antipsychotic medication0.0%1.1%1.4%better
Short-stay residents given the seasonal flu vaccine89.5%79.5%79.4%better
Short-stay residents rehospitalized after admission22.0%24.0%22.6%typical
Short-stay residents with an outpatient ER visit6.0%11.7%12.0%better
Long-stay hospitalizations per 1,000 resident days3.081.841.67worse
Long-stay outpatient ER visits per 1,000 resident days0.381.641.80better

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

42.2% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 46 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

42.2%U.S. median 51.5%
Got home and stayed home
10.0%U.S. median 10.7%
Went back to hospital
56.2%U.S. median 56.6%
Met the expected recovery
0.35U.S. median 0.31
Therapy hours / resident / day
0.19hours / resident / day
Physical therapy
0.14hours / resident / day
Occupational therapy
0.01hours / resident / day
Speech therapy

Met the expected recovery: 56.2% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 32 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.35 therapist hours per resident per day in 2026Q1 — more than 59% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 17% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF42.2%CMS range 27.8–56.951.5%Oct 2022–Sep 2024no different from U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF10.0%CMS range 7.4–14.210.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge56.2%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge46.9%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge37.5%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified94.7%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting100.0%100.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay2.6%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened2.6%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization6.5%CMS range 3.4–12.47.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs0.671.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.63
RN hours/ resident / day
0.74
LPN hours/ resident / day
2.24
Aide hours/ resident / day
3.61
Total nurse hours/ resident / day
0.34
RN hoursweekends
47.3%
Total nursing turnover
50.0%
RN turnover

How full it usually is: this home is certified for 71 beds and averages 68.6 residents a day — about 97% occupied, or roughly 2 beds typically open. It runs essentially full — expect a waiting list. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.61 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.63 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.24 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.16 hrs/resident/day on weekends vs 3.79 on weekdays — 16% thinner on weekends. RN hours go from 0.75 to 0.34 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 47% is about the same as the national median of 45%.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

6
deficiencies at the latest standard inspection (2025-12-04)
11
at the previous standard inspection (2024-10-09)

Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

29 citations, most serious first. The 13 most serious are shown; the remaining 16 are one tap away and print in full.

  • Actual harm · Gcited before2024-10-09 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to prevent the development of and worsening of pressure ulcers for 3 residents (Resident #15, Resident #25, Resident #33) of five residents reviewed for pressure ulcers resulting in the development of facility-acquired pressure ulcers, including a Stage 3 pressure ulcer, and the worsening of pressure ulcers. Findings include: Resident #25 (R25): R25 is [AGE] years old and admitted to the facility on [DATE] with diagnosis that include encephalopathy, cerebral infarction and pressure ulcer of unspecified buttock, unspecified stage. R25 has a Brief Interview for Mental Status (BIMS) score of 3 as of 09/10/24 indicating severe cognitive impairment. On 10/07/24 at 09:30AM, R25 was observed lying supine in bed, a wedge cushion was noted to be at the end of the bed but not currently in use. R25 had protective boots on both feet. On 10/07/24 at 12:00PM, R25 was observed lying supine in bed, there was a wedge cushion noted on the bed but still not in…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2024-07-15 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This Citation has two Deficient Practice Statements. Deficient Practice Statement 1: This Citation Pertains to Intake Numbers MI00137515 and MI00141236. Based on interview and record review, the facility failed to ensure that timely and appropriate care was provided, per professional standards of practice and Health Care Provider orders, for one resident (Resident #802) of three residents reviewed for assessment and monitoring, resulting in a lack of accurate infection control surveillance, Resident #802 not receiving medications as ordered for Covid-19, a lack of comprehensive assessment, documentation, and a timely response to an acute change in condition, and death. Findings include: Resident #802: Review of intake documentation dated received [DATE] revealed concerns that Resident #802 had contracted Covid-19 and that the facility did not notify the family, and did not implement appropriate infection control procedures related to Covid-19. The intake detailed, On Wednesday, (Resident #802) complained to the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2023-10-19 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, record review, the facility failed to ensure quality of care for nursing assessment for two residents (Resident #17, Resident #62), resulting in infections for Resident's #17 peritoneal catheter site and Resident #62 being sent to the hospital for septic shock requiring antibiotic therapy and prolonged illness. Findings include: Record review of the facility provided 'Assessment, Nursing, Policy Number: NRS-114 and dated 07/01/2008, revealed that the purpose of the policy was to ensure adequate assessment of resident care needs in order to develop and comprehensive plan of care. Assuring the goals are directed at attaining the highest practical level of wellness based on residents' choices. Record review of the facility-provided 'Dialysis: Peritoneal', Policy Number: NRS-148 and dated 07/01/2008 revealed safe and accurate therapy to osmotically remove fluids Procedure: (#19.) Inspect the catheter site. If dressing is reapplied, apply clear transparent occlusive dressing. (#22.) Documentation…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-12-04 · tag F0684 — failed to provide proper treatment and quality of care — pattern
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to ensure 1. Medications were not left at bedside for Residents #24 and #28; 2. Medications was administered with physician order for Resident #28; and 3. Timely assessment, intervention and ongoing monitoring were completed for Resident #9's new skin alternation was completed. Findings Include:Resident #9On 12/2/2025 at approximately 1:15 PM, Resident #9 was observed resting in bed, his left eye appeared reddened with thick colored drainage. Cascading down the left side of his mouth, there were multiple clusters of tan colored circular appearing sores. The resident reported the physician assessed both areas the day prior. Nurse E shared the resident was evaluated by the physician yesterday and prescribed antibiotic eye drops for conjunctivitis and the skin area by his mouth was also assessed.On 12/2/2025 at approximately 4:00 PM, a review was conducted of Resident #9's medical record and it revealed the resident admitted to the facility on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-12-04 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to identify open dates on multi-dose medications in 3 of 3 medication carts for Resident's #38, #42, #57, #62, #83, and #84, resulting in opened and undated multi-dose medications.Findings include: Observation and interview on 12/03/2025 at 7:35 AM Review med storage of the 3rd drawer of the medication cart 100 hall revealed of Resident #83's ophthalmic drops noted: timolol 5%, and Latanoprost 0.005% both are open and used with no open dates on boxes or bottles. licensed Practical Nurse (LPN) Q stated that she is a float nurse and that she just started her shift and she did not open those medications or use them. Observation of multi-dose medications noted a white sticker with open date and expiration date that the nursing staff are to fill out upon opening the medication. Record review of Resident #83's December 2025 Medication Administration Record revealed Timolol 5% ophthalmic solution install 1 drop in both eyes two times a day for glaucoma was administered upon rising and at bedtime on 11/29/2025, 11/30/25,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-12-04 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, failed to ensure 1. maintain adequate biohazard receptacle (with lid) on the 300 and 500 halls in 2 of 2 soiled utility rooms reviewed for biohazard receptacles, and 2. proper infection control procedure during toileting and peri care for 1 resident (Resident #72) of 3 resident's reviewed for ADL care, resulting in the potential to affect the health and safety of the facility water for a census of 68, increase the risk of cross contamination of blood borne body fluids and contaminated soiled linen bags. Findings Include: Based on observation, interview, and record review, the facility failed to have an active and ongoing plan for reducing the risk of legionella and other opportunistic pathogens of premise plumbing. Findings include: Biohazard Receptacle: Observation was made on 12/2/25 at approximately 9:45 a.m., on Hall 300 in the soiled utility room accompanied by Nurse, RN K revealed a cardboard box sitting on the floor with trash and a tied off red biohazard…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-12-04 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, failed to ensure 1. the water program was maintained properly, 2. maintain adequate biohazard receptacle (with lid) on the 300 and 500 halls in 2 of 2 soiled utility rooms reviewed for biohazard receptacles, and 3. proper infection control procedure during toileting and peri care for 1 resident (Resident #72) of 3 resident's reviewed for ADL care.Findings Include:Resident #18: Review of the Face Sheet, Minimum Data Set, dated 12/25, nursing progress notes dated 12/1/25 through 12/4/25, and orders dated 11/25, revealed Resident #18 was [AGE] years old, readmitted to the facility on [DATE] after a hospital transfer, required assistance with all Activities of Daily Living/ADL's, had a history of urinary tract infections/UTI's, was confused and unable to interview due to decreased cognition. The residents' diagnosis included, Dementia, Diabetes, Vascular Disease, Neuromuscular Dysfunction of Bladder, and had a feeding tube placed with and a suprapubic catheter.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-12-04 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to follow pharmacal procedure/policy regarding collection of discontinued narcotics, with a double/witness nurse signature when removed from medication carts, resulting in the potential for missing/misappropriation of narcotic medications. Findings include:Observation and interview on 12/2/2025 during the screening process of the annual survey of Resident #19, was observed to be lying in bed watching television. Resident #19 made good eye contact and revealed that the resident was admitted /transferred from another nursing home and that he was on pain medications when he first came to the facility. Record review of Resident #19's November 2025 Medication Administration Record (MAR) revealed that on 11/18/2025 the resident was started on Tramadol 50mg tablet narcotic/opioid by mouth for pain scheduled four times a day at 8:00am, 12:00pm, 4:00pm, 8:00pm. The 11/18/2025 Tramadol pain medication was discontinued on 11/26/2025. Then on 11/26/2025 Resident #19 was ordered Tramadol 50mg tablet oral four times a day scheduled at…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-12-04 · tag F0759 — failed to keep medication error rate low — isolated
    Ensure medication error rates are not 5 percent or greater.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to ensure medication error rate was less than 5% when two medication errors were observed from a total of 25 opportunities for two sampled residents (#70 and #83). This deficient practice resulted in a medication error rate of 8% and the potential risk for decreased medication efficacy. Findings include: Resident #70:Observation on 12/3/2025 at 9:37AM of Resident #70's medication administration with Licensed Practical Nurse (LPN) Q of Ammonium Lactate External Cream 12%, was applied to the back area of the resident while seated up in chair at bedside. Voltaren 1% gel was applied to the bilateral knees and oral medications were given at the same time. Record review of Resident #70's 'Medication Admin Audit Report' dated printed 12/3/2025 at 12:52PM revealed that the medications Ammonium Lactate External Cream 12%, to the back was scheduled for 7:00AM and Voltaren arthritis pain external gel 1% was scheduled for 8:00AM administration. The 12/3/2025 administration time was documented as 9:30AM. Resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-02-06 · tag F0678 — failed to provide CPR when needed — isolated
    Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to Intake Number MI00149908. Based on observation, interview and record review, the facility failed to 1) Ensure that staff were educated on the in-house procedure during a full code while CPR (Cardio Pulmonary Resuscitation) was being performed, (Resident #102 had no pulse or respirations), 2) Ensure proper use of Automated External Defibrillator (AED) equipment during a code, and 3) Ensure only designated and current CPR card holders participated in chest compressions during CPR for 1 resident (Resident #102), resulting in confusion during a code, no documentation taken, improper placement of the AED pads, and uncertified Nursing Assistant/CNA performing chest compressions during a full code while doing CPR. Findings Include: Every minute counts in CPR; the person doing chest compressions should switch out (hand over to another person if available) every 2 minutes or when they get tired. The compressor (person doing compressions) calls for a position change by saying switch and them…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-10-09 · tag F0550 — failed to protect resident dignity and rights — pattern
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to treat residents with dignity and respect for 10 of 10 residents in a confidential meeting and R317, resulting in long call light wait times, humiliation from incontinence and fear of reprisal. Findings include: Resident #317 (R317): R317 is [AGE] years old and admitted to the facility on [DATE] with diagnoses that include acute respiratory failure, hypertension, anemia and endocarditis. R317 has a BIMS (Brief Interview for Mental Status) score of 15, indicating R317 is cognitively intact. On 10/07/24 at 12:56 PM an interview was conducted with R317. R317 was asked how their stay has been so far at the facility. R317 stated over the previous weekend (10/5 and 10/6), there were only 4 CNA's (Certified Nursing Aides) for the entire building. R317 stated they had to wait an hour for their call light to be answered and said they had an accident(incontinent of urine). R317 stated they were very humiliated, and they had guests visiting that day. R317 became…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-10-09 · tag F0655 — isolated
    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to implement and distribute baseline care plans for three residents (Resident #38, Resident #63, Resident #65), resulting in Resident #38 hand contractures with no interventions, Resident #63 had falls, and Resident #65 required hospitalization with the potential for lack of care related to unmet care needs. Finding includes: Record review of the facility 'Baseline Care Plans' policy dated [DATE], revealed the facility must develop and implement a baseline care plan for each resident that includes the instructions needed to provide effective and person-centered and care of the resident that will meet professional standards of quality care. The baseline care plan must- (i.) be developed within 48 hours of a resident's admission. (ii.) Include the minimum healthcare information necessary to properly care for a resident Resident #63: Record review of Resident #63's admission Minimum Data Set (MDS) dated [DATE] revealed an elderly male…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-10-09 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to revise and update care plans for four residents (R15, R18, R33, R63) of 20 residents reviewed for care plan revision, resulting in an inaccurate oxygen flow rate, inaccurate wound documentation, the physician not being notified of weight changes in a dialysis resident and no new interventions after a fall. Findings include: Resident #18 (R18): R18 is [AGE] years old and admitted to the facility on [DATE] with diagnoses that include heart failure, dementia, peripheral vascular disease and chronic pain syndrome. R18 has a BIMS (Brief Interview for Mental Status) Score of 0, indicating severe cognitive impairment. On 10/07/24 at 12:32PM, R18 was observed sleeping in their bed, R18 had a nasal cannula in place and was receiving oxygen via a concentrator at a flow rate of 4 liters per minute. The oxygen tubing was dated 10/6/24. On 10/08/24 at 09:57AM, R18 was observed in bed, receiving oxygen via a nasal cannula and concentrator at a flow rate…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
Show the remaining 16 citations
  • Potential for harm · D2024-10-09 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to maintain supervision of one resident (Resident #63) when up in the wheelchair, and notify a spouse of a fall/accident, resulting in an injury to the left thumb, pain, and the potential for continuous falls and injuries. Findings include: Record review of the facility 'Fall Reduction Program' policy dated [DATE], revealed the purpose was to provide a safe environment for residents, modify risk factors, and reduce risk of fall-related injury. Procedure: (1.) Identify/analyze risk for fall . (2.) Implement and indicate individualized interventions on care plan/[NAME] Record review of the facility 'Unusual Occurrence' policy dated [DATE], revealed an unusual occurrence is any situation that involves harm or potential harm to a resident that is outside of the usual and expected. These include, but are not limited to falls, injuries, bruises Procedure: (5.) The charge nurse notifies the responsible party immediately . Record review of the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-10-09 · tag F0692 — failed to prevent malnutrition and dehydration — isolated
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed monitor and document the weight loss of a hemodialysis resident, and to ensure timely re-weighs for weight loss for one resident (Resident #33), resulting in Resident #33 to have weight loss monitoring completion, follow-up of abnormal weights, and the potential for unidentified nutritional deficiencies and decline in overall health. Findings include: Record review of the facility 'Policy: Obtaining Weights and Re-weight Policy' undated, revealed each individual's weight will be determined and documented upon admission to the facility. Procedure: 1.) Nursing will be responsible for the initial determination of each individual's weight. Subsequent measurements for weight will be documented on the appropriate designated form or tracker in the computer database. Weight will be documented on the individual assessment instrument (MDS for nursing facilities), and in the medical nutrition therapy (MNT) assessment. Weight will be obtained weekly for 4 weeks after admission. Subsequent weights will be obtained monthly.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-10-09 · tag F0693 — failed to provide proper feeding-tube care — isolated
    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the failed to administer tube feeding per professional standards for one resident (Resident #8) of three residents reviewed for enteral nutrition, resulting in Resident #8 readmission enteral nutrition order being inputted incorrectly and facility staff administering the enteral feed without a physician's order. Findings Include: Resident #8: On 10/8/2024 at 8:15 AM, Resident #8 was observed asleep in bed with his tube feed infusing. The infusion rate was observed at 60 ml (milliliters) per hour, with the Jevity 1.5 formula being hung at 3:40 AM. Review was completed of Resident #8's enteral feed order and it indicated Jevity 1.5@ 65ml/hr flush of 45ml/hr water continuous to begin on 10/8/2024 at 3:00 PM. On 10/8/2024 at 8:45 AM, a review was conducted of Resident #8's records which revealed the resident readmitted to the facility on [DATE] with diagnoses that included, Acute Cystitis, Sepsis, Dementia, Dysphagia, Atrial Fibrillation, Hypertension and Major…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-10-09 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to revise and update a physician's order for one resident (Resident #18) of two residents reviewed for oxygen administration, resulting in the improper flow rate of oxygen being administered. Findings include: Resident #18 (R18): R18 is [AGE] years old and admitted to the facility on [DATE] with diagnoses that include heart failure, dementia, peripheral vascular disease and chronic pain syndrome. R18 has a BIMS (Brief Interview for Mental Status) Score of 0, indicating severe cognitive impairment. On 10/07/24 at 12:32PM, R18 was observed sleeping in their bed, R18 had a nasal cannula in place and was receiving oxygen via a concentrator at a flow rate of 4 liters per minute. The oxygen tubing was dated 10/6/24. On 10/08/24 at 09:57AM, R18 was observed in bed, receiving oxygen via a nasal cannula and concentrator at a flow rate of 4 liters per minute, the oxygen tubing was dated 10/6/24. On 10/08/24 at 03:55PM, record review of R18's medical…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-10-09 · tag F0756 — failed to review each resident's drug regimen — isolated
    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to respond timely to pharmacy recommendations and follow parameters and/or check blood pressure prior to administration of medication for one resident (Resident #6) of five residents reviewed for unnecessary medications, resulting in Resident 6's pharmacy recommendations not being acknowledged by the facility and ensuring their blood pressure was taken and constraints followed prior to administration of medication. Findings Include: Resident #6: During initial tour on 10/7/2024 Resident #6 was observed resting in bed watching television she did not report any pressing concerns. On 10/8/2024 at 1:30 PM, a review was completed of Resident #6's medical records and it revealed she admitted to the facility on [DATE] with diagnoses that included, Heart Failure, Anxiety, Schizoaffective, Hypertension, Gastro-Esophageal Reflux Disease, Major Depressive Disorder and Nonpsychotic Mental Disorder. Review was conducted of Resident #6's Medication Regime…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-10-09 · tag F0758 — failed to limit and justify psychotropic drugs — isolated
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to document the clinical rationale for triple drug therapy for one resident (Resident #6) of five residents reviewed for unnecessary medications, resulting in Resident #6 being prescribed three antidepressant medications related to her Major Depressive Disorder diagnosis. Findings Include: Resident #6: During initial tour on 10/7/2024 Resident #6 was observed resting in bed ,watching television she did not report any pressing concerns. On 10/8/2024 at 1:30 PM, a review was completed of Resident #6's medical records and it revealed she admitted to the facility on [DATE] with diagnoses that included, Heart Failure, Anxiety, Schizoaffective, Major Depressive Disorder and Nonpsychotic Mental Disorder. Further review yielded the following results: Physician Orders: Sertraline HCI Tablet 100 MG (milligrams) for Major Depressive Disorder Trazadone HCI Tablet 50 MG for Major Depressive Disorder Wellbutrin XL Oral Tablet Extended Release 300 MG for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-10-09 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — the official record, unedited, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation the facility failed to dispose of expired supplies and supplements located in the medication storage rooms on the 100 Hall and 400 Hall, resulting in expired supplies and supplements being available for use and consumption. Findings include: On [DATE] at 12:28 PM, the 100 Hall medication storage room was reviewed and revealed the following expired items: -A case of purple top vacutainers (tubes used to collect blood for lab testing) had expired on [DATE]. -Eight Ensure Plus supplement drinks had expired on [DATE]. -Nine sterile gauze pads had expired on [DATE]. These findings were verified with RN (Registered Nurse) C. On [DATE] at 12:40 PM, the 400 Hall medication storage room was reviewed and revealed the following expired item: - A box of lubricating jelly had expired [DATE]. This finding was verified with the NHA (Nursing Home Administrator). The policy provided by the facility titled, Medication Storage in the Facility does not address expired supplies and supplements.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-03-01 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This Citation pertains to Intake Number MI00142682. Based on interview and record review, the facility failed to prevent the development of pressure ulcers to the bilateral heels and prevent the worsening of a sacral pressure ulcer and monitor/assess wounds timely and accurately for one resident (Resident #500) of 3 residents reviewed for pressure ulcer care, resulting in the development of facility acquired pressure ulcers, infection, delayed wound healing, pain, and overall deterioration in health status. Findings include: Resident #500: A review of Resident #500's medical record revealed an admission into the facility on [DATE] and readmission on [DATE] with diagnoses that included sepsis, metabolic encephalopathy, acute embolism and thrombosis of left lower extremity, stroke, thrombocytopenia, chronic kidney disease, anxiety disorder, and pressure ulcer of sacral region. A review of the Minimum Data Set (MDS) assessment with a target date [DATE], revealed a Brief Interview of Mental Status (BIMS) score of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-03-01 · tag F0694 — isolated
    Provide for the safe, appropriate administration of IV fluids for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This Citation pertains to Intake Number MI00142682. Based on observation, interview and record review, the facility failed to monitor/assess a Peripherally Inserted Central Catheter (PICC-a catheter inserted in the arm that extends towards the heart and is utilized for long term administration of intravenous medication) for catheter dislodgement and ensure that a baseline measurement of the arm circumference was accessible in the medical record for three residents (Resident #500, Resident #501, and Resident #502) of three residents reviewed for vascular access devices, resulting in complications to go undetected and untreated that included the potential of a mal-positioned catheter and/or thrombosis. Findings include: Resident #500: A review of Resident #500's medical record revealed an admission into the facility on [DATE] and readmission on [DATE] with diagnoses that included sepsis, metabolic encephalopathy, acute embolism and thrombosis of left lower extremity, stroke, thrombocytopenia, chronic kidney…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-03-01 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This Citation pertains to Intake Number MI00142682. Based on observation, interview and record review, the facility failed to provide pharmaceutical services for ordered medications when Resident #500 did not receive ordered antibiotic Tygacil intravenously (IV) for infection, did not receive Darbepoetin Alfa injection (a medication to assist in production of red blood cells), Resident #501 did not receive antibiotic Cefazolin IV timely and Resident #502 did not receive antibiotic Ceftriaxone IV timely, of three residents reviewed for medication administration, resulting in hospitalization for Resident #500 with septic shock, anemia, and the need for blood transfusion, the potential for infections to worsen for Resident #500, Resident #501 and Resident #502 and the overall decline of wellbeing. Findings include: Resident #500: A review of Resident #500's medical record revealed an admission into the facility on [DATE] and readmission on [DATE] with diagnoses that included sepsis, metabolic encephalopathy, acute…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-10-19 · tag F0550 — failed to protect resident dignity and rights — pattern
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review and per the confidential Resident Group Meeting held on 10/18/23 at 1:06 p.m., the facility 1) Failed to ensure that residents' call lights were within reach and answered in a timely manner, and 2) Failed to ensure dignified communication between staff and residents for eight residents (Resident #1, Resident #6, Resident #17, Resident #20, Resident #27, Resident #45, Resident #51 and Resident #52) and 6 confidential residents, resulting in the likelihood and verbalizations of anger, frustration, low self-esteem, depression and self isolation. Findings Include: Review of the facility Call Light policy dated 5/1/2017, revealed Call lights will be placed within reach of the resident. Call lights will remain on until staff is available to meet the residents needs/requests. Resident #51: Review of the electronic medical record revealed, Resident #51 was admitted to the facility on [DATE], alert and able to answer questions. The resident's diagnosis included, debility,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-10-19 · tag F0656 — failed to write and follow a full care plan — pattern
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure person-centered comprehensive care plans for six residents (Resident #15, Resident #17, Resident #34, Resident #40, Resident #62 and Resident #117) resulting in unmet care needs with the likelihood of missed care planned opportunities. Findings include: Resident #40: On 10/17/23, at 10:00 AM, Resident #40 was lying in their bed. There was a Medtronic Pacemaker machine on their nightstand. The light on the machine was blinking red in color. Resident #40 stated they had a pacemaker and was unsure the last time it was checked. On 10/18/23, at 7:53 AM, a record review of Resident #40's electronic medical record revealed an admission on [DATE] with diagnoses that included presence of cardiac pacemaker, stroke, and congestive heart failure. Resident #40 required extensive assistance with Activities of Daily Living and had impaired cognition. A record review of Resident #40's CARDIAC: I have cardiac issues r/t: (related to) . cardiac…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-10-19 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility 1) Failed to ensure catheter securement device, catheter care and urinary output was documented for one resident (Resident (#54), and 2) Failed to prevent Urinary Tract Infections (UTI) for three residents (Residents #1, Resident #20, Resident #62), resulting in no documented catheter care or urinary output until 6 days after admission for Resident #54 with the likelihood of signs and symptoms of catheter complications going unnoticed, catheter dislodgment, and urinary tract infection with hospitalization and prolonged illness. Findings include: Record review of the facility provided 'Activities of Daily Living (ADL)', Policy Number NRS-102 and dated 07/01/2008, revealed that the purpose was to assist residents as needed in achieving maximum functional ability with dignity and self-esteem to improve quality of life. Resident #1: Record review of Resident #1's quarterly Minimum Data Set (MDS) dated [DATE] revealed a Brief Interview of Mental Status…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-10-19 · tag F0694 — isolated
    Provide for the safe, appropriate administration of IV fluids for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to document PICC (Percutaneous Inserted Central Catheter-a catheter inserted in the vein going into the chest) line care per standards of practice and physician's orders for two residents (Resident #25, Resident #31); resulting in undocumented dressing changes, assessment of the PICC and site with the likelihood of signs of symptoms of PICC complications such as migration inward or outward, infection, swelling and/or redness going unnoticed. Findings include: Resident #25: On 10/17/23, at 9:30 AM, Resident #25 was resting in bed. There was a mesh covering over top of a PICC line dressing to their left upper arm. The dressing was dated 10-16. On 10/17/23, at 3:00 PM, a record review of Resident #25's electronic medical record revealed a readmission [DATE] with diagnoses of Anemia, Stroke and advanced Dementia. Resident #25 required extensive assistance with all cares. A review of the physician orders revealed Picc line dressing change to L arm…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-10-19 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to provide an intravenous (administer into a vein) antibiotic (Merrepenem) timely and as per physician's orders for one resident (Resident #31), resulting in 6 missed doses with the likelihood of continued infection, worsening infection and/or antibiotic resistance. Findings include: Residednt #31: On 10/18/23, at 11:35 AM, an observation of Medication Room Station 2 along with Nurse M was conducted. The intravenous (IV) drawer was observed to house seven doses of Meropenum for Resident #31. A record review along with Nurse M of Resident #31's physician orders revealed no current order for the antibiotic. Nurse M was asked why there were seven doses left and Nurse M stated that they needed to be sent back to the pharmacy and was unsure. On 10/18/23, at 2:30 PM, a record review of Resident #31's electronic medical record revealed an admission on [DATE] with a diagnosis of OSTEOMYELITIS OF VERTEBRA. A review of the physician orders revealed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-10-19 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to dispose of four expired insulin's for two residents (Resident #32, Resident #45) from the 200 Hall medication cart, resulting in the administration of expired insulin's with the likelihood of decreased potency, infection and higher blood glucose levels. Findings include: On [DATE], at 10:00 AM, an observation along with Nurse B was conducted of the 200 hall medication cart. Resident #45 had two insulin's; Insulin Lispro opened 8/28 and Lantus opened 8/26. There were two insulin's for Resident #32; Insulin Lispro opened [DATE] and a vial of Insulin Glargine opened 9-13-23. On [DATE], at 10:30, the facility was asked to provide the medication storage policy for insulin's and the expiration dates. A record review of Resident #32's electronic medical record revealed a physician order for Insulin Lispro . Start Date [DATE] . Insulin Glargine (Lantus) . Start Date [DATE] . A record review of Resident #45's electronic medical record revealed a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$68,083 in federal fines across 2 penalties.

  • $51,282 — penalty dated 2024-10-09
  • $16,801 — penalty dated 2024-07-15

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Part of a chain

This home belongs to NEXCARE HEALTH SYSTEMS — 20 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 4 of 53.8+0.2 vs chain
Health inspection 3 of 53.4-0.4 vs chain
Staffing 4 of 53.8+0.2 vs chain
Quality measures 5 of 54.4+0.6 vs chain
The other 19 homes this chain runs (chain average 3.8★, per CMS)

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleShareSince
NEXCARE HOLDINGS, LLCOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST100%since 11/01/2013
MASSOLL, FREDIndividualW-2 MANAGING EMPLOYEEsince 11/23/2020
SANGSTER, TODDIndividualCORPORATE OFFICERsince 11/04/2013
NEXCARE HEALTH SYSTEMS, LLCOrganizationOPERATIONAL/MANAGERIAL CONTROLsince 01/01/2009
PERRY, MICHAELIndividualOPERATIONAL/MANAGERIAL CONTROLsince 08/01/2015

2 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$7.2M
Net patient revenuemost recent cost report
-13.3%
Operating marginrevenue minus expenses
$831K
Related-party expense10% of expenses
Who pays — share of resident-days
Medicaid 52%Medicare 4%Other / private 44%

This home reported $831K paid to related parties — landlords or management companies under common ownership — equal to about 10% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$386per resident / day
operating cost
$11,746per month
≈ monthly operating cost
$341per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in MI

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Michigan Medicaid page.

Typical monthly cost in Michigan
$11,254/mo
Nursing home (semi-private)
$11,969/mo
Nursing home (private)
$5,818/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 235113. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-12-04, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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