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The Villa at Rose City

517 West Page Street, Rose City, MI 48654 · For profit - Limited Liability company · 102 certified beds · (989) 685-2442 Medicare & Medicaid certified

Call the home — (989) 685-2442 Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse/neglect citation on record (F0600) — cited Mar 2024Behavioral-health or dementia-care citation — no harm found (F0758)4 actual-harm citations$50,895 in federal fines
Insights

This home has serious findings on its record. Read them closely before you consider it.

In its favor
  • a high payroll-based staffing rating (4/5)
  • lower-than-typical staff turnover (28% vs 45% nationally) — better care continuity
Worth asking about
  • it has an abuse, neglect, or exploitation citation (F0600), cited Mar 2024
  • it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0605, F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • it has 4 actual-harm citations
  • a high number of inspection citations overall (39) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $50,895 in federal fines (most recent 2024-10-24)
  • its payroll- and facility-reported staffing and quality-measure scores sit well above its independent inspection score
  • its independent health-inspection rating is low (2/5)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

3/5
CMS overall
3 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 2 of 5
StaffingFrom payroll records (PBJ) 4 of 5
Quality measuresSelf-reported by the facility 5 of 5

Worth a closer look. This home's staffing and quality-measure ratings run 3 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself, and staffing on its payroll (PBJ) submissions — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Hospital
★★★★ 4/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
2990 Campbell Rd · (989) 685-2333 · Call to confirm hours
Pharmacy
2640 N M 33 · (989) 685-2141 · Call to confirm hours
Grocery
2626 N M 33
Park
375 Cleveland Cir · (989) 685-2103 · Typically dawn to dusk
Place of worship

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 5 of 5
Long-stay residentspeople who live here 5 of 5
Short-stay residentsrehab / post-hospital 4 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating improved from 1 to 4 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating4★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased3.3%10.8%15.4%better
Long-stay residents who lose too much weight1.3%5.4%5.4%better
Long-stay residents with a catheter left in their bladder0.0%0.8%0.9%better
Long-stay residents with a urinary tract infection0.0%1.5%2.0%better
Long-stay residents with depressive symptoms3.7%4.3%6.5%better
Long-stay residents who were physically restrained0.0%0.1%0.1%better
Long-stay residents with falls causing major injury1.0%3.0%3.3%better
Long-stay residents whose ability to walk worsened3.2%12.0%16.1%better
Long-stay residents on antianxiety or hypnotic medication27.7%19.4%18.9%worse
Long-stay residents given the seasonal flu vaccine100.0%95.0%95.3%typical
Long-stay residents with pressure ulcers4.7%5.1%4.7%typical
Long-stay residents with worsening bladder/bowel control20.6%20.0%21.2%typical
Long-stay residents who got an antipsychotic medication — see the note below the table11.5%14.8%17.1%better
Short-stay residents who newly got an antipsychotic medication1.5%1.1%1.4%typical
Short-stay residents given the seasonal flu vaccine96.6%79.5%79.4%better
Short-stay residents rehospitalized after admission24.8%24.0%22.6%typical
Short-stay residents with an outpatient ER visit19.4%11.7%12.0%worse

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

55.0% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 88 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

55.0%U.S. median 51.5%
Got home and stayed home
7.6%U.S. median 10.7%
Went back to hospital
73.8%U.S. median 56.6%
Met the expected recovery
0.31U.S. median 0.31
Therapy hours / resident / day
0.16hours / resident / day
Physical therapy
0.14hours / resident / day
Occupational therapy
0.01hours / resident / day
Speech therapy

Met the expected recovery: 73.8% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 42 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.31 therapist hours per resident per day in 2026Q1 — more than 49% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 18% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF55.0%CMS range 44.7–64.351.5%Oct 2022–Sep 2024no different from U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF7.6%CMS range 5.2–11.910.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge73.8%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge69.0%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge78.6%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified100.0%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting91.3%100.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge100.0%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.0%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened0.0%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization5.7%CMS range 3.4–10.47.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs0.991.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.90
RN hours/ resident / day
0.48
LPN hours/ resident / day
2.29
Aide hours/ resident / day
3.67
Total nurse hours/ resident / day
0.62
RN hoursweekends
27.6%
Total nursing turnover
54.5%
RN turnover

How full it usually is: this home is certified for 102 beds and averages 65.8 residents a day — about 65% occupied, or roughly 36 beds typically open. It often has substantial empty capacity — worth asking why, since low census can reflect either a new or shrinking home or one families are avoiding. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.67 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.90 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.29 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.13 hrs/resident/day on weekends vs 3.89 on weekdays — 19% thinner on weekends. RN hours go from 1.02 to 0.62 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 28% is below the national median of 45%.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

14
deficiencies at the latest standard inspection (2026-04-22)
5
at the previous standard inspection (2025-03-06)

Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

39 citations, most serious first. The 14 most serious are shown; the remaining 25 are one tap away and print in full.

  • Actual harm · Gcited before2024-10-24 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This Citation pertains to Intake Number MI00147582. Based on observation, interview and record review, the facility failed to provide appropriate supervision, follow and implementtimely interventions for three residents (Resident #1,Resident #2 and Resident #3) of three residents reviewed for falls, resulting in repeated unwitnessed falls, an eyebrow laceration, right hip and left hip fractures with the likelihood of further falls and/or injuries. Findings include: Resident #1: On 10/23/2024, at 10:00 AM, Resident #1 was resting in a reclined geri-chair in the therapy room with the speech therapist. On 10/23/24, at 10:10 AM, a record review of Resident #1's electronic medical record revealed an admission on [DATE] with diagnoses that included intellectual disability, repeated falls and Dementia. Resident #1 had severely impaired cognition and required assistance with all Activities of Daily Living. A review of the Fall Risk Evaluation admission 9/6/2024 revealed total score is 16 Total score of 5 or above is…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · G2024-03-25 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure adequate staff training and supervision during facility van transportation and appropriate emergency medical response for one (#216) of one resident reviewed resulting in the wheelchair lift platform not being raised during Resident removal from the facility transportation van, Resident #216 being pulled out of the van in their wheelchair without the platform lift elevated, falling, and experiencing unnecessary pain, lacerations, multiple soft tissue injuries, a cervical spine (neck) fracture, and psychosocial distress utilizing the reasonable person concept. Findings include: An interview was conducted with Anonymous Witness M on 2/16/24 at 10:00 AM. Witness M verbalized concerns regarding Resident #216 being pushed out of the facility wheelchair van in the parking lot. Per Witness M, a facility staff member did not put the ramp up on the wheelchair van when they attempted to remove the Resident from the van resulting in the Resident falling…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2024-03-25 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to implement and operationalize policies and procedures for pressure ulcer (wounds caused by pressure) prevention and management and care, including timely and appropriate wound identification for four residents (Resident #22, Resident #23, Resident #30, and Resident #37) of seven residents reviewed, resulting in a lack of proper identification and care of Resident #22's and Resident #23's pressure ulcers, Resident #30 developing an unstageable Deep Tissue Injury (DTI- area of damage to underlying tissue with unknown depth) pressure ulcer, and Resident #37 developing a DTI pressure ulcer, unnecessary pain, and the likelihood for further pressure ulcer development and a decline in overall condition. Findings include: Resident #23: On 3/19/24 at 3:57 PM, an interview was conducted with Certified Nursing Assistant (CNA) O. When queried regarding Residents with pressure ulcers and/or wounds, CNA O stated, (Resident #23) has something. With…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2024-03-25 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Resident #40: Record review revealed that resident #40 is [AGE] years old, admitted on [DATE], currently on hospice, has a brief interview for mental status (BIMS) of a 6 indicating severe impairment. Resident #40 has diagnoses of chronic obstructive pulmonary disease (COPD), gait abnormalities, lack of coordination, repeated falls, unsteady on feet, major depressive disorder and anxiety disorder. On 03/20/24 at 12:53 PM, record review of resident #40's fall reports revealed that resident #40 sustained falls on 4/19/23, 7/10/23, 7/12/23, 7/28/23, 7/30/23, 8/9/23, 8/14/23, 11/17/23 and 3/4/24. Eight of these falls were unwitnessed. Fall sustained on 7/10/23, resident #40 was observed on the floor in their room, resident #40 had self transferred, the fall was unwitnessed. Care plan interventions included a medication review and to use call light. BIMS was 10 indicating moderate impairment. Fall sustained on 7/12/23, unwitnessed fall in the room, resident #40 observed on the floor on their left side about two feet…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-06-16 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This Citation Pertains to Intake Number 3031745. Based on interview and record review, the facility failed to implement and operationalize policies and procedures to ensure that allegations of abuse were reported for one resident (Resident #701) of three residents reviewed.Findings include:Resident #701: Review of intake documentation dated as received on 5/26/26 revealed Resident #701 called a mental health/suicide hotline today due to suicidal thoughts. During the call, Resident #701 told the hotline worker that Certified Nursing Assistant (CNA) B grabbed them by the jaw and pushed them to the floor in the bathroom. The intake documentation indicated Resident #701 was experiencing pain from the incident. The intake was a referral from Adult Protective Services (APS) and did not specify the date the Resident called the hotline. A review of Facility Reported Incidents (FRIs) from May 2026 revealed no allegations of staff to CNA abuse had been reported by the facility. On 6/16/26 at 9:22 AM, Resident #701 was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-06-16 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This Citation Pertains to Intake 3031745. Based on interview and record review, the facility failed to ensure allegations of abuse were thoroughly investigated and residents were protected from further potential abuse for one (#701) of three residents reviewed. Findings include:Review of intake documentation dated as received on 5/26/26 revealed Resident #701 called a mental health/suicide hotline today due to suicidal thoughts. During the call, Resident #701 told the hotline worker that Certified Nursing Assistant (CNA) B grabbed them by the jaw and pushed them to the floor in the bathroom. The intake documentation indicated Resident #701 was experiencing pain from the incident. The intake was a referral from Adult Protective Services (APS) and did not specify the date the Resident called the hotline. On 6/16/26 at 9:22 AM, Resident #701 was observed alone in their room, lying in bed and an interview was completed. When queried if they recalled calling a mental health or suicide hotline, Resident #701 replied,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2026-04-22 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to maintain best practices in the food service area resulting in the potential to spread food borne illness to all residents who consume food from the kitchen. Findings includeOn 04/20/2026 at 9:12am during the initial kitchen tour with Certified Dietary Manager (CDM) P, observed chopped tomatoes without datemarking in the two-door refrigerator. During this observation, CDM P was interviewed on when the tomatoes were chopped, and she stated she didn't know. According to the facility's policy on labeling and dating foods, Refrigerated food prepared in the healthcare community is labeled with the date to discard or to use by. This includes leftovers. The discard/use by date will be a maximum of six days after preparation. The day of preparation is counted as Day 1.According to the 2022 Food Code, 3-501.17 Ready-to-Eat, Time/Temperature Control for Safety Food, Date Marking, Ready-to-eat, time/temperature control for safety food prepared and held in a food establishment for more than 24 hours shall be clearly…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2026-04-22 · tag F0880 — failed to prevent and control infections — widespread
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to implement and operationalize a comprehensive Infection Control (IC) program incorporating outcome and process surveillance, comprehensive data collection, tracking of potential infections, analysis, and trend identification resulting in the potential for spread of microorganisms and illness to all 68 facility residents. Findings include:A review of the facility IC program was completed on 4/22/26 at 10:02 AM with Unit Manager IC Registered Nurse (RN) Z. RN Z was asked what one of the most important things that staff can do to prevent infections is and replied, Hand Hygiene. When queried how they monitor to ensure staff are performing hand hygiene appropriately, RN Z indicated observation. When queried if the facility utilized a standardized criteria for infections, IC RN Z responded, McGeer.All facility IC information and surveillance data for November 2025 was requested from RN Z at this time and a review was completed. RN Z provided a line list, mapping tool, and a summary. No process surveillance documentation was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2026-04-22 · tag F0881 — failed to use antibiotics responsibly — widespread
    Implement a program that monitors antibiotic use.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to implement and operationalize a comprehensive antibiotic stewardship program, incorporating a facility wide system to monitor, track, and ensure accountability for antibiotic use including consistent use and documentation of standardized tools/criteria for antibiotic therapy resulting in the potential for inappropriate antimicrobial use and the development of resistant organisms for all 68 facility residents. Findings include:A review of the facility IC program was completed on 4/22/26 at 10:02 AM with Unit Manager IC Registered Nurse (RN) Z. When queried if the facility utilized standardized criteria for infections, IC RN Z responded, McGeer. All facility IC information and surveillance data for November 2025 was requested and reviewed with RN Z at this time. Documentation provided included a line list, mapping tool, and a summary. The line list for November 2025 did not include if the infection met McGeer criteria for treatment. A review of the November 2025 Summary did not indicate the number of infections which met…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2026-04-22 · tag F0921 — failed to keep a safe, functional, sanitary building — widespread
    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure a sanitary environment for 1 of 1 resident reviewed for clean environment (Resident #18) and a safe environment for all residents currently residing in the facility.Findings Include: Resident #18: Review of the resident's Face Sheet, nursing notes dated 2/26 through 4/26, and care plans dated 10/24/23, revealed Resident #18 was 76 years-old, admitted to the facility on [DATE], alert but not able to make own healthcare decisions, dependent on staff for Activities of Daily Living and exhibited extensive behaviors; Fall Risk care plan dated 10/24/23, revealed his mattress was on the floor due to a fall history with behaviors. The resident's diagnoses included, chronic lung disease, adjustment disorder, depression, stroke, and Hemiplegia of the right side. The resident put himself on the floor often and had his mattress kept on the floor due to behaviors and preferences. Observation made on 4/21/26 at 8:00 a.m., revealed a mattress…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2026-04-22 · tag F0550 — failed to protect resident dignity and rights — pattern
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure the dignity of 4 of 6 residents reviewed for dignity (Residents #5, #26, #45 and #62).Findings Include:Resident #45: On 4/20/26 at 9:46 AM, Resident #45 was observed in their room, lying in bed on their back with their eyes closed. A urinary catheter drainage bag was observed on the left side of the bed, towards the room door. The urinary drainage bag was not contained in a bag and did not have a dignity cover in place. Resident #45's urine was very dark and the color of coke. Record review revealed Resident #45 was admitted to the facility on [DATE] with diagnoses which included left femur fracture, heart failure and respiratory failure. Review of the MDS assessment dated [DATE] revealed the Resident was cognitively intact and required moderate to total assistance to complete ADLs with the exception of eating and oral care. The MDS further detailed the Resident had an indwelling urinary catheter. Review of Resident#45's EMR…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-04-22 · tag F0605 — failed to not use drugs as a restraint — isolated
    Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, the facility failed to provide a Stop Date for an as-needed (prn) antipsychotic medication (Ativan) for one resident (Resident #21) of five residents reviewed for unnecessary medications, resulting in no 14-day Stop Date. Findings include.Resident #21: On 4/22/2026, at 1:29 PM, during medication administration task, Resident #21's physician's orders were reviewed and revealed: Ativan Oral Tablet 0.5 MG (milligrams) Lorazepam Give 1 tablet by mouth every 6 hours as needed for anxiety Start Date: 4/4/2026 The End Date column was blank. On 4/22/2026, at 12:30 PM, a record review of Resident #21's electronic medical record (EMR) revealed an admission on [DATE] with diagnoses that included Diabetes Mellitus, Adjustment disorder with Anxiety and Depressed Mood. Resident #21 required assistance with Activities of Daily Living (ADL) and had intact cognition. A review of the care plan (resident) has a terminal/end stage prognosis and requires hospice care provided by (hospice company) Date…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-04-22 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to update care plans in a timely manner for one resident (Resident #49) of 3 residents reviewed for care plans.Findings include: Resident #49: On 4/20/2026, at 11:06 AM, Resident #49 was lying on their bed awake. The room was dark and the blind was pulled closed. On 04/21/2026, at 8:45 AM, Resident #49 was resting on their bed awake. There was a small bucket of bird seed on the floor. The blind was pulled closed. Resident #49 asked surveyor to pull back the shade to look out the window to see the bird feeder as they offered, they fill the feeder every other day or every other month. On 4/21/2026, at 3:30 PM, a record review of Resident #49's electronic medical record revealed an admission on [DATE] with diagnoses that included cerebral infarction (stroke), Dementia and Major Depressive disorder. Resident #49 required assistance with Activities of Daily Living (ADL) and had severely impaired cognition. A review of the The resident Leisure Preferences are…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-04-22 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure accurate documentation of care per professional standards of practice for one resident (Resident #2) of one resident reviewed for Peripherally Inserted Central Catheters. Findings include: On 04/20/26 at 10:07 AM, Resident #2 was observed in their room in bed and an interview was completed. When asked if they were being treated for an infection, Resident #2 responded that they were taking an oral antibiotic. With further discussion, Resident #2 revealed they were admitted to the facility with a PICC (Peripherally Inserted Central Catheter- catheter inserted into the arm and feed to the hard for long-term intravenous (IV) therapy) line and IV antibiotics. When queried if they still had the PICC line, Resident #2 verbalized it was removed at the facility. A PICC line was not observed in either of the Resident's upper extremities. Record review revealed Resident #2 was admitted to the facility on [DATE] with diagnoses which included…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
Show the remaining 25 citations
  • Potential for harm · D2026-04-22 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure that oral care was provided for one resident (Resident #71) of three residents reviewed for Activities of Daily Living (ADL) care. Findings include:Resident #71:On 4/20/26 at 9:50 AM, Resident #71 was observed in their room. The Resident was in bed, positioned on their back. The Resident's hair was unkempt and uncombed. While speaking, Resident #71's teeth were observed to have a significant, visible amount of build up on them. When queried if they are able to brush their teeth themselves, Resident #71 revealed they need help. Resident #71 stated, Not brushed my teeth since been here. With the Resident's permission, a tour of their bathroom and room was completed. One unopened toothbrush was observed in the top drawer of the Resident's dresser.Record review revealed Resident #71 was admitted to the facility on [DATE]. Review of the Minimum Data Set (MDS) assessment dated [DATE] revealed the Resident was moderately cognitively…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-04-22 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to assess, monitor and document wound care for two residents (Resident #12, Resident #75) and improperly used a positioning device for one resident (Resident #5) out of three residents reviewed for quality of care, resulting in old, undated wound dressings and no physician's orders for a positioning device. Findings include. Resident #75: On 4/20/2026, at 1:20 PM. Resident #75 was sitting in their wheelchair in their room. They had on an occlusive dressing on their left elbow/forearm that was dated 4/17. Resident #75 stated, he bumped it when he fell the day before. On 4/20/2026, at 1:28 PM, an observation with Nurse U of Resident #75's left elbow dressing was conducted. Nurse was asked what the date was on the dressing and Nurse U stated, 4/17. Nurse U removed the dressing. There was an approximate 1 centimeter (cm) by 1 centimeter skin abrasion. The wound bed was red and shiny. Nurse Ucleansed the area with normal saline and a 4 x 4 cloth…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-04-22 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interviews and record reviews, the facility failed to prevent the development of facility-acquired Deep Tissue Injuries (DTI) for two residents (Resident #6, Resident #29) of 6 residents reviewed for wounds.Findings include: Resident #6:Record review of Resident #6's 2/12/2026 significant change Minimum Data Set (MDS) section M: Skin conditions noted that the resident was at risk of developing pressure ulcers/injuries, but that the resident had no unhealed pressure ulcers/injuries at the time of the assessment. During an observation on 04/20/2026 at 9:46 AM, Resident #6 was sleeping/resting on top of the covers on the bed with regular socks on her feet. There were gray soft boots (Prafo boots) with Velcro straps located in the wheelchair at bedside. The protective boots were not on the resident while in the bed. Resident #6's heels were resting on the mattress. The state surveyor observed slight right ankle/foot swelling. There were no extra pillows noted in room for heel elevation or…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-04-22 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to provide sanitary nebulizer storage for one resident (Resident #2) and provide safe oxygen administration for one resident (Resident #77) of two residents reviewed for respiratory medication needs. Findings include. Resident #2: On 04/20/26 at 10:07 AM, Resident #2 was observed in their room in bed. A nebulizer machine was observed on the dresser next to the resident's bed. The nebulizer tubing was observed going into the top dresser drawer. A nebulizer mask was sitting in the drawer. The mask was uncontained and connected with visible fluid present in the medication administration chamber. An interview was completed at this time. When queried if they were receiving nebulizer treatments, Resident #2 confirmed that they were. Record review revealed that Resident #2 was admitted to the facility on [DATE] with diagnoses which included heart disease, Congestive Heart Failure (CHF), diabetes mellitus, Chronic Obstructive Pulmonary Disease…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-04-22 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure that one (Resident #5) of 5 residents reviewed for medication storage were properly stored.Findings Include: Resident #5: Review of the Face Sheet, nurse's notes dated 2/26 through 4/26, and care plans dated 3/25, revealed Resident #5 was 61 years-old, admitted to the facility on [DATE], alert and able to make own healthcare decisions, and dependent on staff for Activities of Daily Living. The residents diagnosis included, low back pain, muscle wasting, muscle weakness, osteomyelitis, sacral wound, urinary catheter in place, adjustment disorder, major depression and chronic kidney disease. Review of the residents Mood problem care plan dated 11/11/24, revealed staff were to administer mediations as ordered and monitor for side effects. Review of the facility medication Preparation and General Guidelines policy dated May 2022, revealed all resident medications were to given per the 5 Rights of Medication Administration (including…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-04-22 · tag F0807 — failed to offer suitable drinks — isolated
    Ensure each resident receives and the facility provides drinks consistent with resident needs and preferences and sufficient to maintain resident hydration.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to provide fresh fluids at bedside for one resident (Resident #49) of six residents reviewed for bedside fluids. Findings include. Resident #49: On 4/20/2026, at 11:06 AM, Resident #49 was lying on their bed awake. There was one Styrofoam cup noted on their nightstand. The cup appeared to have brown liquid in it and the cup had a date written on it of 4/18. There was an empty coke bottle on their overbed table. Resident #49 provided they got it out of the machine. There were no other fluids at bedside. On 4/20/2026, at 11:55 AM, Certified Nursing Assistant (CNA) S was asked if Resident #49 had been provided a cup of water and CNA S provided that Resident #49 usually only wants chocolate milk. On 4/20/2026, at 11:59 AM, an observation along with CNA S of Resident #49's Styrofoam cup. CNA S was asked what the date and fluid was and CNA S offered, 4/18 and it's chocolate milk. CNA S reassured the resident they would get a new cup of milk for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2025-03-06 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure that the sanitizer for the wiping cloths, used to sanitize food preparation areas, was at the correct concentration for disinfection. Findings include: During a tour of the dietary department on 3/4/25 at 9:42 AM with Certified Dietary Manager (CDM) A, the red sanitizer bucket was observed with a wiping cloth immersed in solution ready to use. The wiping cloths were used to sanitized dietary counters and food preparation areas. CDM A tested the solution to determine the amount of sanitizer present. The quaternary ammonium sanitizing chemical measured 50 - 100 ppm (parts per million). CDM A stated the proper sanitizer level was 200-400 ppm. During a tour of the dietary department on 3/5/25 at approximately 1:30 PM with CDM A, the red sanitizer bucket was observed with a wiping cloth immersed in solution ready to use. The sanitizer bucket was again tested by CDM A. It did not register any quaternary ammonium sanitizer present as the test strip did not change color. CDM A tried a new test strip dispenser,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-03-06 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure that medications and medical supplies were secured, stored and disposed of per professional standards of practice in one of two medication storage rooms, one of two medication carts, and one treatment cart. Findings include: A tour of the C and D hall medication cart was completed with Licensed Practical Nurse (LPN) B on [DATE] at 7:29 AM. A container of undated glucometer testing strips were observed in the top drawer of the medication cart. When queried if the strips should be dated when opened, LPN B verbalized they should and indicated the glucometer controls were completed by night shift staff. On [DATE] at 9:30 AM, the treatment cart positioned near the C hall entrance was observed to be unlocked and unattended by staff. No staff were present at the nurses' station. At 9:33 AM on [DATE], Registered Nurse (RN) H approached the nearby medication cart but did not address the unlocked treatment cart. RN H was then queried…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-03-06 · tag F0694 — isolated
    Provide for the safe, appropriate administration of IV fluids for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to implement and operationalize policies and procedures for management and care of a Peripherally Inserted Central Catheter per standards of practice for one resident (Resident #124) of one resident reviewed. Findings include: On 3/4/25 at 12:30 PM, Resident # 124 was observed in their room in bed. The Resident had a neck immobilizer brace in place. An IV pump and pole were positioned on the right side of the Resident. A 250 milliliter (mL) bag of 0.9% normal saline solution containing 1.75 grams (g) of Vancomycin (antibiotic) with approximately 40 mL of solution remaining in the bag was hung on the pole and fed into the IV pump but not connected to the Resident. When queried, Resident #124 revealed they had spinal fusion surgery which was why they had to wear the neck brace. When queried regarding the IV antibiotic, Resident #124 revealed had an infection. When queried regarding IV access, Resident #124 revealed they had a PICC line and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-03-06 · tag F0757 — failed to avoid unnecessary drugs — isolated
    Ensure each resident’s drug regimen must be free from unnecessary drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to follow two physicians' orders to discontinue a medication for one resident (Resident #11) of five residents' records reviewed for unnecessary medications. Findings include: Resident #11 (R11): On 3/05/25 at 2:27 PM, the medication orders for R11 were reviewed. An active and current order for Melatonin Oral Tablet 5 MG (milligrams) Give 1 tablet by mouth every 24 hours as needed for insomnia at bedtime was observed. A review of the Behavioral Health Solutions (BCS) recommendations for the date of service 12/29/2024 included, Based on the data obtained and discussions with patient and staff, this provider concludes: a change in medication will be recommended at this time-dc PRN (discontinue as needed) Melatonin as not used in December. The summary of this report further stated, Plan: Patient with no c/o (complaints of) insomnia. No PRN Melatonin use is noted in December. Recommend dc of Melatonin at this time. Recommend staff continue to monitor sleep. Document episodes of insomnia. The recommendation had been highlighted,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-03-06 · tag F0758 — failed to limit and justify psychotropic drugs — isolated
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure that one resident (#121) of five residents reviewed for unnecessary medications had appropriate indications for use. Findings include: Record review revealed Resident #121 was admitted to the facility on [DATE] with diagnoses which included dementia without behavioral disturbance, malnutrition, and weakness. Review of the MDS assessment dated [DATE] revealed the Resident was moderately cognitively impaired and required set-up to partial assistance to complete Activities of Daily Living (ADLs). The MDS further detailed the Resident expressed symptoms of depression during the Resident Mood Interview but displayed no behaviors. Review of Resident #121's Health Care Provider (HCP) orders and Medication Administration Record (MAR) revealed the Resident was receiving Trazadone (antidepressant medication) 50 mg every evening for sleep. Resident #121 did not have a diagnosis of depression, anxiety, and/or insomnia. Review of Resident #121's Electronic…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2024-03-25 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, interviews, and record reviews, the facility failed to effectively maintain food service equipment effecting 63 residents, resulting in the increased likelihood for cross-contamination and bacterial harborage. Findings include: On 03/19/24 at 10:30 A.M., An initial tour of the food service was conducted with Director of Nutritional Services A. The following items were noted: Walk-In Freezer: The walk-in freezer entrance door perimeter was observed with ice damns. The wall surface, adjacent to the entrance door, was also observed with sporadic ice dam pockets. Director of Nutritional Services A indicated she would contact maintenance for necessary repairs as soon as possible. The 2017 FDA Model Food Code section 4-601.11 states: (A) EQUIPMENT FOOD-CONTACT SURFACES and UTENSILS shall be clean to sight and touch. (B) The FOOD-CONTACT SURFACES of cooking EQUIPMENT and pans shall be kept free of encrusted grease deposits and other soil accumulations. (C) NonFOOD-CONTACT SURFACES of EQUIPMENT shall be kept free of an accumulation of dust, dirt, FOOD residue, and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2024-03-25 · tag F0921 — failed to keep a safe, functional, sanitary building — widespread
    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, interviews, and record reviews, the facility failed to effectively clean and maintain the physical plant affecting 63 residents, resulting in the increased likelihood for cross-contamination, bacterial harborage, decreased illumination, and reduced air-quality. Findings include: On 03/20/24 at 11:30 A.M., A common area environmental tour was conducted with Maintenance Services Director C and Environmental Services Director D. The following items were noted: Entrance Foyer: Two acoustical ceiling tiles were observed stained from a previous moisture leak. The two sets of facility entrance double-doors were observed missing the weather stripping between the door slab surfaces. The primary set of entrance double-doors were also observed with air gaps between the door slab and door jamb. The air gaps measured approximately 0.25 - 0.75 inches-wide on the right-side door, viewed from the parking lot. The right-side door was additionally observed to not completely close, due to hinge concerns. Maintenance Services Director C indicated he would contact corporate to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-03-25 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to follow policies and procedures for medication labeling and medication storage in 2 of 3 medication carts reviewed, resulting in opened and undated multi-dose medications, and the likelihood for altered medication efficiency. Findings include: Record review of the facility 'Medication Storage in the Facility' policy, dated 4/2018, revealed: When the original seal of a manufacturer's container or vial is initially broken, the container or vial will be dated. (1.) The nurse shall place a date open sticker on the medication and enter the date opened and the new date of expiration (note: the best stickers to affix contain both an open date and expiration notation line). The expiration date of the vial or container will be 30 days unless the manufacture recommends another date or regulations/guidelines require different dating. Observation and review on 03/20/24 at 07:06 AM with Licensed Practical Nurse (LPN) K of the [NAME] C Hall medication…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-03-25 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to implement and operationalize a comprehensive infection control program, encompassing outcome and process surveillance, accurate data collection, documentation, and analysis resulting in a lack of accurate and comprehensive infection control tracking, surveillance and data monitoring/analysis and the likelihood for spread of microorganisms and illness to all 62 facility residents. Findings include: During the entrance conference on 3/19/24 at 10:09 AM, the facility Administrator disclosed the facility currently had one resident who was Covid-19 positive. An interview and review of facility infection control program and data was completed on 3/21/24 at 12:57 PM with Infection Control Registered Nurse (RN) E and the Director of Nursing (DON). When queried regarding Covid-19 infection within the building, RN E confirmed the facility currently had one positive (Resident #46). When queried regarding the process/procedure related to outbreak…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-03-25 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to operationalize policies and procedure to ensure neglect was reported to the State Agency for one resident (Resident #216) of one resident reviewed, resulting in the lack of reporting of Resident #216 being pulled from the facility wheelchair van with the platform lift down and suffering multiple injuries including a cervical spinal fracture and the likelihood for additional unreported incidents of neglect and lack of thorough investigation. Findings include: Resident #216: On 6/7/23 at approximately 4:30 PM, Certified Nursing Assistant (CAN's) G was transporting three facility residents, including Resident #216, back to the facility from off site appointments in the facility wheelchair van. Upon returning to the facility, CAN's G unloaded two residents in wheelchairs from the van and Staff V assisted by taking the residents back to their respective units of the facility. Upon returning to the van to unload Resident #216 in their wheelchair, CAN's G did…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-03-25 · tag F0636 — isolated
    Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to comprehensively assess an indwelling urinary catheter upon admission for one resident (Resident #322) of one resident sampled for indwelling catheters. Findings include: Resident #322: On 03/19/24 at 11:00 AM record review revealed that resident #322 is [AGE] years old and admitted on [DATE] with diagnoses of unspecified open wound, right lower leg, atrial fibrillation, type two diabetes, hyperlipidemia and morbid obesity due to excess calories. On 03/19/24 at 02:24 PM, resident #322 stated they had an indwelling catheter at their request and they had it on the day of admission to the facility from the hospital. On 03/20/24 at 10:30 AM, record review revealed no care plan or order for the indwelling catheter. No diagnosis was present in the health record for the catheter as well. On 03/20/24 at 03:40 PM, record review of the 5 day MDS, dated [DATE], section H noted that the resident does not have an indwelling catheter. On 03/20/24 at 03:40…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-03-25 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure that accurate resident information was completed on the Resident Roster Matrix (802) for two residents (Resident #46, Resident #322), resulting in the inaccurate assessment of the residents with a likelihood for unmet care needs. Findings include: Record review of the facility 'Registered Nurse (RN) MDS/Care Plan Coordinator' job description (undated) revealed the MDS/Care plan coordinator is to coordinate the development and implementation of all resident plans of care in accordance with state & federal regulations and facility policies . Upon entrance conference on 3/19/2024 the team leader was notified of Covid-positive resident with the facility. Observation on 3/19/2024 of the surveyor's self-tour of the D-wing unit revealed that there were transmission-based precaution caddies out in the hallway in front of various room. Record review on 3/19/2024 at 10:33 AM the team leader received a copy of the Resident Roster Matrix (802)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-03-25 · tag F0655 — isolated
    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to develop a baseline care plan for one resident (Resident #322) of one resident sampled for baseline indwelling catheter care plans. Findings include: Resident #322: On 03/19/24 at 11:00 AM record review revealed that resident #322 is [AGE] years old and admitted on [DATE] with diagnoses of unspecified open wound, right lower leg, atrial fibrillation, type two diabetes, hyperlipidemia and morbid obesity due to excess calories. On 03/19/24 at 02:24 PM, resident #322 stated they had an indwelling catheter at their request and they had it on the day of admission to the facility from the hospital. On 03/20/24 at 10:30 AM, record review revealed no care plan or order for the indwelling catheter. No diagnosis was present in the health record for the catheter as well. On 03/21/24 at 09:55 AM the Director of Nursing (DON) was interviewed about indwelling catheters and asked if a resident should have an order and a care plan for an indwelling…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-03-25 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to develop respite care plans for one resident (Resident #65,), resulting in the likelihood for the resident's psychosocial and care needs to be unmet. Findings include: Record review of the facility 'Registered Nurse (RN) MDS/Care Plan Coordinator' job description (undated) revealed the MDS/Care plan coordinator is to coordinate the development and implementation of all resident plans of care in accordance with state & federal regulations and facility policies . Duties/Responsibilities: Calculate triggers and develop resident assessment protocol for initiation of care plans . Resident #65: Record review of Resident #65's closed medical record revealed a Minimum Data Set (MDS) with admission date of 12/18/2023 for hospice/respite care. Record review of the MDS discharge form dated 12/23/2024. Record review of Resident #65's care plans pages 1-17, revealed that there was no hospice/respite care plan noted. In an interview on 03/21/24 at 10:13 AM with the Director of Nursing (DON) revealed that Resident #65 was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-03-25 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to update or revise care plans with appropriate interventions for two residents (Resident #28, Resident #40), resulting in the likelihood for resident care needs being missed, prolonged illness or injury, recurrent falls and falls with major injury. Findings include: Record review of the facility 'Registered Nurse (RN) MDS/Care Plan Coordinator' job description (undated) revealed the MDS/Care plan coordinator is to coordinate the development and implementation of all resident plans of care in accordance with state & federal regulations and facility policies . Duties/Responsibilities: Calculate triggers and develop resident assessment protocol for initiation of care plans . Resident #28: Observation of Resident #28 during the initial tour of the west unit of the facility revealed Resident #28 to be seated up in a wheelchair with a blue disposable brief on and the resident was attempting to also put on a white elastic pull-up style brief. The Resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-03-25 · tag F0660 — isolated
    Plan the resident's discharge to meet the resident's goals and needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to have the resident's responsible party sign Against Medical Advice (AMA) discharge paperwork for one resident (Resident #63), resulting in a cognitively-impaired resident discharging from the facility. Findings include: Record review of the facility 'admission Packet' undated revealed Section D: Transfer or Discharge, (2.) In the event that the resident and/or resident representative request discharge of the resident against the advice of the attending physician, resident and/or resident representative (in his/her representative capacity) hereby expressly release the facility, its offices, employees, and agents from any and all liability . Resident #63: Record review of Resident #63's hospital Discharge summary dated [DATE] revealed that the resident sustained a fall at home resulting in left maxillary and left orbital facial fractures, left arm fracture of the radius and ulna. The discharge summary noted the resident to experience delusions,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-03-25 · tag F0688 — failed to keep residents mobile / prevent decline — isolated
    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure accurate assessment and implement a Restorative Nursing program for one resident (Resident #7) of two residents reviewed, resulting in a lack of accurate assessment and documentation of Range of Motion (ROM), a lack of implementation of Restorative Nursing services for a resident with a known contracture, further decline in ROM, and the likelihood for functional decline and avoidable pain. Findings include: Resident #7: On 3/19/24 at 11:31 AM, Resident #7 was observed sitting in their wheelchair in their room. An interview was completed at this time. When queried how much assistance they require for transferring and bathing, Resident #7 revealed they were unable to stand. When asked the reason, Resident #7 indicated they were unable to really move their legs and stated they also had a lot of pain from an infection in their spine. When queried if they were receiving therapy and/or Restorative Nursing Services for Range of Motion…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-03-25 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to assess and maintain an indwelling urinary catheter for one resident (Resident #322) and prevent facility-acquired urinary tract infections for two residents (Resident#28, Resident #51, resulting in an indwelling catheter being left in place with no justifiable diagnosis. Findings include: Record review of the 'Nursing 2023 Urinary Tract Infections in Long-term Care, Improving the outcomes through evidence-based practice' Nursing 2023, Volume 53, Number 10, revealed Urinary tract infections (UTI's) are the most common infections in long-term care (LTC) facilities, yet clinical judgement rather than evidence is most often used in evaluation and treatment. Resident #28: Observation of Resident #28 during the initial tour of the west unit of the facility revealed Resident #28 to be seated up in a wheelchair with a blue disposable brief on and the resident was attempting to also put on a white elastic pull-up style brief. The Resident stated that he has to pee all the time. Observation of Resident #28 revealed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-03-25 · tag F0758 — failed to limit and justify psychotropic drugs — isolated
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to implement and operationalize policies and procedures to ensure informed consent for non-psychotropic medications used to treat mood and behavior disorders for one resident (Resident #10) of one resident reviewed for Depakote (anticonvulsant medication frequently used as a mood stabilizer), resulting in lack of consent for use and the potential for unnecessary and undesired medication use. Findings include: Resident #10: Record review revealed Resident #10 was originally admitted to the facility on [DATE] with diagnoses which included left sided hemiplegia and hemiparesis (one-sided paralysis) following cerebral infarction (stroke), paranoid schizophrenia, and mood disorders. Review of the Minimum Data Set (MDS) assessment dated [DATE] revealed the Resident was moderately cognitively impaired, displayed no behaviors, and was dependent upon staff to complete all Activities of Daily Living (ADL's) with the exception of eating. Review of Resident #10's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$50,895 in federal fines across 1 penalty.

  • $50,895 — penalty dated 2024-10-24

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Part of a chain

This home belongs to VILLA HEALTHCARE — 18 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 3 of 52.8+0.2 vs chain
Health inspection 2 of 52.3-0.3 vs chain
Staffing 4 of 52.7+1.3 vs chain
Quality measures 5 of 54.5+0.5 vs chain
The other 17 homes this chain runs (chain average 2.8★, per CMS)

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleShareSince
OMNIA OPCO HOLDINGS LLCOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST100%since 07/01/2023
AARON, JONATHANIndividualCORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROLsince 07/01/2023
BAUMOL, YEHOSHUAIndividualOPERATIONAL/MANAGERIAL CONTROLsince 07/01/2023
COFFELL, MARCIEIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 02/29/2016
GRAF, MARCELLAIndividualOPERATIONAL/MANAGERIAL CONTROLsince 07/01/2023
SINGERMAN, JOSEPHIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 07/01/2023
BERGER, MENACHEMIndividualINDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNFsince 04/14/2025
ISRAEL, BENJAMINIndividualINDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNFsince 04/14/2025
KROLL, GABRIELIndividualINDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNFsince 12/01/2025
NAGEL, STEVENIndividualINDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNFsince 12/01/2025
STERN, TODDIndividualINDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNFsince 04/14/2025

CMS files one row per role, so the 14 rows in the source record cover these 11 parties — each is shown once here with every role it holds. Nothing is omitted.

1 organizational owner listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$7.1M
Net patient revenuemost recent cost report
-20.0%
Operating marginrevenue minus expenses
$1.3M
Related-party expense15% of expenses
Who pays — share of resident-days
Medicaid 60%Medicare 9%Other / private 32%

This home reported $1.3M paid to related parties — landlords or management companies under common ownership — equal to about 15% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$422per resident / day
operating cost
$12,834per month
≈ monthly operating cost
$352per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in MI

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Michigan Medicaid page.

Typical monthly cost in Michigan
$11,254/mo
Nursing home (semi-private)
$11,969/mo
Nursing home (private)
$5,818/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 235380. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-04-22, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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