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The Villa at Parkridge

28 S Prospect Street, Ypsilanti, MI 48198 · For profit - Corporation · 144 certified beds · (734) 483-2220 Medicare & Medicaid certified

Call the home — (734) 483-2220 Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse/neglect citations on record (F0600, F0602) — most recent Jun 2026Resident-funds citation (F0565)1 actual-harm citation CMS recorded as corrected before the inspection ended (past non-compliance)
Insights

This home has serious findings on its record. Read them closely before you consider it.

In its favor
  • no federal fines or payment denials on record
  • fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
Worth asking about
  • it has abuse, neglect, or exploitation citations (F0600, F0602) — most recent Jun 2026
  • it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0604, F0609) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • it has a citation for mishandling residents’ money or property (F0565)
  • inspectors recorded 1 serious finding as past non-compliance — the problem was found, fixed, and verified before the survey closed, so it is history rather than a current condition, but it is still worth asking what changed
  • a high number of inspection citations overall (53) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • its facility-reported quality-measure score sits well above its independent inspection score
  • its independent health-inspection rating is low (2/5)
  • its payroll-based staffing rating is low (2/5)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

3/5
CMS overall
3 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 2 of 5
StaffingFrom payroll records (PBJ) 2 of 5
Quality measuresSelf-reported by the facility 5 of 5

Worth a closer look. This home's quality-measure rating runs 3 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Urgent care / clinic
135 S Prospect Rd · (734) 547-1060 · Call to confirm hours
Pharmacy
200 Arnet St Ste 130 · (734) 483-4313 · Call to confirm hours
Grocery
312 N River St · (734) 483-1520 · Call to confirm hours
Park
50 Catherine St · Typically dawn to dusk
Place of worship
235 E Michigan Ave · (734) 294-7955

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 5 of 5
Long-stay residentspeople who live here 5 of 5
Short-stay residentsrehab / post-hospital 4 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 3 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating3★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased4.8%10.8%15.4%better
Long-stay residents who lose too much weight5.2%5.4%5.4%typical
Long-stay residents with a catheter left in their bladder0.0%0.8%0.9%better
Long-stay residents with a urinary tract infection0.0%1.5%2.0%better
Long-stay residents with depressive symptoms97.6%4.3%6.5%check this — see note marked dagger below the table
Long-stay residents who were physically restrained0.0%0.1%0.1%better
Long-stay residents with falls causing major injury1.4%3.0%3.3%better
Long-stay residents whose ability to walk worsened7.1%12.0%16.1%better
Long-stay residents on antianxiety or hypnotic medication24.3%19.4%18.9%worse
Long-stay residents given the seasonal flu vaccine95.0%95.0%95.3%typical
Long-stay residents with pressure ulcers3.2%5.1%4.7%better
Long-stay residents with worsening bladder/bowel control22.4%20.0%21.2%typical
Long-stay residents who got an antipsychotic medication — see the note below the table8.5%14.8%17.1%better
Short-stay residents who newly got an antipsychotic medication2.9%1.1%1.4%worse
Short-stay residents given the seasonal flu vaccine59.6%79.5%79.4%worse
Short-stay residents rehospitalized after admission18.9%24.0%22.6%better
Short-stay residents with an outpatient ER visit6.0%11.7%12.0%better
Long-stay hospitalizations per 1,000 resident days2.071.841.67worse
Long-stay outpatient ER visits per 1,000 resident days1.261.641.80better

This value is several times the typical-state benchmark. It can be real, or it can be a coding artifact in what the facility submitted. Weigh it against the inspection record above.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

35.9% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — CMS rates that worse than the national rate. This is CMS’s risk-adjusted rate over 73 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

35.9%U.S. median 51.5%
Got home and stayed home
10.6%U.S. median 10.7%
Went back to hospital
57.9%U.S. median 56.6%
Met the expected recovery
0.26U.S. median 0.31
Therapy hours / resident / day
0.13hours / resident / day
Physical therapy
0.11hours / resident / day
Occupational therapy
0.02hours / resident / day
Speech therapy

Met the expected recovery: 57.9% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 57 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.26 therapist hours per resident per day in 2026Q1 — more than 36% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 38% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF35.9%CMS range 25.5–46.051.5%Oct 2022–Sep 2024worse than U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF10.6%CMS range 7.3–15.710.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge57.9%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge49.1%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge35.1%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified100.0%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care settingnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge96.8%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.0%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened0.0%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization6.8%CMS range 3.7–11.27.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs0.931.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.28
RN hours/ resident / day
1.04
LPN hours/ resident / day
1.95
Aide hours/ resident / day
3.27
Total nurse hours/ resident / day
0.15
RN hoursweekends
50.5%
Total nursing turnover
66.7%
RN turnover

How full it usually is: this home is certified for 144 beds and averages 121.4 residents a day — about 84% occupied, or roughly 23 beds typically open. It usually has some room. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.27 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.28 is below the 0.55-hour RN benchmark and nurse-aide staffing of 1.95 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.10 hrs/resident/day on weekends vs 3.34 on weekdays — 7% thinner on weekends. RN hours go from 0.32 to 0.15 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 50% is about the same as the national median of 45%.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

15
deficiencies at the latest standard inspection (2026-03-10)
17
at the previous standard inspection (2025-02-13)

Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

53 citations, most serious first. The 11 most serious are shown; the remaining 42 are one tap away and print in full.

  • Actual harm · G2025-01-09 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure hot liquid/food was served at a safe and appropriate temperature for one (Resident #101) of three reviewed for accident hazards, resulting in second-degree thermal burn (damage to outer and second layer of skin, causing blisters, pain and discoloration) on R101 abdomen, groin and right inner thigh, open wounds and increased risk for infection. Findings include: Review of the Face Sheet and Minimum Data Set (MDS) dated [DATE], reflected R101 was a [AGE] year-old male admitted to the facility on [DATE], with diagnoses that included diabetes mellitus, cerebral infarct with hemiplegia affecting right dominant side, hypertension (high blood pressure), chronic kidney disease requiring dialysis, heart failure, atrial fibrillation (irregular heart rate), kidney cancer with removal and weakness. The MDS reflected R101 had a BIM (assessment tool) score of 15 which indicated his ability to make daily decisions was cognitively intact, and he…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Past Non-Compliance
  • Potential for harm · Dcited before2026-06-25 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to address and prevent repeated intrusive behaviors by one resident toward another resident in one (Resident #11) out of three reviewed for resident rights. Findings include:Review of the medical record reflected R11 was admitted to the facility on [DATE] and readmitted on [DATE], with diagnoses that included morbid obesity. The Minimum Data Set (MDS), with an Assessment Reference Date (ARD) of 4-20-26, reflected R11 scored 15 out of 15 (cognitively intact) on the Brief Interview for Mental Status (BIMS-a cognitive screening tool). Review of the medical record reflected R12 was admitted to the facility on [DATE] and readmitted on [DATE], with diagnoses that included dysphagia. The Minimum Data Set (MDS), with an Assessment Reference Date (ARD) of 5-20-26, reflected R12 scored 3 out of 15 (severe cognitive impairment) on the Brief Interview for Mental Status (BIMS-a cognitive screening tool). On 6/25/26 at 8:59 AM, Resident #11 (R11) was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has plan of correction
  • Potential for harm · Dcited before2026-06-25 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake #3039625 and 3039655 Based on observation, interview, and record review, the facility failed to protect the residents' right to be free from physical abuse by a resident.Findings Include:Resident #1 (R1) Review of the face sheet reflected R1 was admitted to the facility on [DATE], with diagnoses that included auditory hallucinations, delusional disorders, adjustment disorder with anxiety, and paranoid schizophrenia. The Minimum Data Set (MDS), with an Assessment Reference Date (ARD) of 4/25/26, reflected R1 scored 14 out of 15 (cognitively intact) on the Brief Interview for Mental Status (BIMS-a cognitive screening tool). Review of the face sheet reflected R2 was admitted to the facility on [DATE], with diagnoses that included dementia, post-traumatic stress disorder, and adjustment disorder with anxiety. On 6/25/26 at 10:11 AM, R1 was observed in his room. R1 declined an interview. Review of a Psychiatric follow up note dated 4/27/2026 at 7:13 PM, R1 was admitted on [DATE]…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has plan of correction
  • Potential for harm · D2026-06-25 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to develop and/or implement policies and procedures for ensuring the timely reporting of a reasonable suspicion of a crime in accordance with section 1150B of the Act. Findings Include:Resident #1 (R1) Review of the face sheet reflected R1 was admitted to the facility on [DATE], with diagnoses that included auditory hallucinations, delusional disorders, adjustment disorder with anxiety, and paranoid schizophrenia. The Minimum Data Set (MDS), with an Assessment Reference Date (ARD) of 4/25/26, reflected R1 scored 14 out of 15 (cognitively intact) on the Brief Interview for Mental Status (BIMS-a cognitive screening tool). Review of the face sheet reflected R2 was admitted to the facility on [DATE], with diagnoses that included dementia, post-traumatic stress disorder, and adjustment disorder with anxiety. On 6/25/26 at 10:11 AM, R1 was observed in his room. R1 declined an interview. Review of an Interdisciplinary Team Note dated 5/23/26 at…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has plan of correction
  • Potential for harm · Dcited before2026-06-25 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to identify, assess, document, and initiate appropriate treatment for a wound in one (Resident #11) out of three reviewed for wound care. Findings includeReview of the medical record reflected R11 was admitted to the facility on [DATE] and readmitted on [DATE], with diagnoses that included morbid obesity. The Minimum Data Set (MDS), with an Assessment Reference Date (ARD) of 4-20-26, reflected R11 scored 15 out of 15 (cognitively intact) on the Brief Interview for Mental Status (BIMS-a cognitive screening tool). On 6/25/26 at 8:59 AM, R11 was observed in his room laying on a standard mattress. R11 reported pain in both legs related to existing wounds but stated that the wounds on his lower extremities had been improving but recently had a new wound that was causing quite the setback. When queried about the wound, R11 used the trapeze bar to lift his upper body, exposing a reddened, open wound on his right scapula. The bedsheet was adhered to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has plan of correction
  • Potential for harm · Ecited before2026-03-10 · tag F0565 — failed to support the resident council — pattern
    Honor the resident's right to organize and participate in resident/family groups in the facility.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to address and resolve grievances reported in Resident Council Meetings as stated during a confidential Resident Council meeting resulting in unresolved concerns, unmet resident needs and frustration. Findings include:During an interview on 3/09/2026 at 11:45 AM, Activity Manager Q verified Resident Council President and reported plant to gather residents for Confidential Resident Council Meeting at 3:00 p.m. Requested six months of minutes for review and Activity Manager reported after each meeting concern forms are completed for reported concerns and department managers are responsible for addressing concerns and verified follow up information with be proved with requested minutes. During a Confidential Resident Council Meeting on 3/09/2026 at 3:14 PM there were 12 residents present with 8 residents who actively participated and appeared to be alert and oriented. When asked if staff respond to call light timely, 8 of 8 resident reported ongoing issue with slow response to call lights. Residents reported discussed at every…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-03-10 · tag F0585 — failed to handle grievances — pattern
    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to notify residents of where to find grievance forms and how to file a grievance as stated during a confidential Resident Council meeting resulting in unresolved concerns, unmet resident needs and frustration. Findings include:During a Confidential Resident Council Meeting on 3/09/2026 at 3:14 PM there were 12 residents present with 8 residents who actively participated and appeared to be alert and oriented. When asked if staff respond to call light timely, 8 of 8 resident reported ongoing issue with slow response to call lights. Residents reported discussed at every Resident Council Meeting for months with no improvements and management staff say they are working on it. Residents gave examples of call light response times greater than one hour on night shift and then when staff arrive residents were not treated with dignity and resident told, I am busy, we are short staffed, what do you need. Resident reported made them feel like they were a bother to staff because they had to ask for assistance. Another…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-03-10 · tag F0725 — failed to have enough nursing staff — pattern
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to provide adequate nursing staff to ensure that the needs of their residents were met for 11 residents (R7, R41, and R64) and 8 residents identified through confidential group interviews, resulting in insufficient and unmet resident care needs, feelings of frustration, and complaints about not enough staff. Findings includeR7 Review of the clinical record revealed R7 was admitted into the facility on 1/11/2026 with diagnoses that included: paraplegia, neurogenic bowel (loss of normal bowel control caused by nerve damage), and sarcoidosis (an inflammatory disease where the immune system overreacts, causing tiny, swollen lumps to form in organs). According to the Minimum Data Set (MDS) assessment dated [DATE], R7 scored 15/15 on the Brief Interview for Mental Status exam (which indicated intact cognition). On 3/8/26 at 1:13 PM, R7 was observed lying in bed on his back with a personal video game set up for his use. R7 reported that he has…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-03-10 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to treat all residents with dignity for one (Resident #7) of two reviewed.Findings include:Review of the clinical record revealed R7 was admitted into the facility on 1/11/26 with diagnoses that included: paraplegia, neurogenic bowel (loss of normal bowel control caused by nerve damage), and sarcoidosis (an inflammatory disease where the immune system overreacts, causing tiny, swollen lumps to form in organs). According to the Minimum Data Set (MDS) assessment dated [DATE], R7 scored 15/15 on the Brief Interview for Mental Status exam (which indicated intact cognition).On 3/8/26 at 1:13 PM, R7 was observed lying in bed on his back with a personal video game set up for his use. R7 reported that the staff are rude and that he had enough. R7 reported that staff do not explain what they are doing prior to performing care and often leave him exposed during wound care and pericare. R7 specifically mentioned wound care that was performed recently,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-03-10 · tag F0558 — failed to accommodate residents' needs and preferences — isolated
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure a resident had a call system adapted to their physical limitations in one (Resident #98) out of two reviewed for accommodation of needs. Findings include: Review of the medical record reflected R98 was admitted to the facility on [DATE] and readmitted on [DATE], with diagnoses that included apraxia following cerebral infarction (inability to make voluntary movements or gestures even though you have the physical ability and understanding to do so), dysarthria (motor speech disorder where damage to your nervous system causes the muscles that produce speech to become paralyzed or weakened) and weakness/paralysis affecting the right dominant side following a stroke. The Minimum Data Set (MDS), with an Assessment Reference Date (ARD) of 1/16/26, reflected R98 was rarely or never understood. On 03/08/2026 at 10:28 AM, Resident #98 (R98) was observed in his room wearing only an adult brief, lying flat on his back, heels not elevated off…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-03-10 · tag F0584 — failed to keep a safe, clean, comfortable home — isolated
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to provide a safe, clean, comfortable and homelike environment for one (Resident #72) of two reviewed.Findings include:Review of the clinical record revealed R72 was admitted into the facility on 5/19/25 with diagnoses that included: pancytopenia (blood counts-red blood cells, white blood cells and platelets are lower than normal), immunodeficiency due to drugs, asthma, paraplegia, depression and anxiety. According to the Minimum Data Set (MDS) assessment dated [DATE], R72 scored 15/15 on the Brief Interview for Mental Status exam (which indicated intact cognition).On 3/10/26 at 9:31 AM a sign was observed to see staff prior to entering resident room, record review confirmed that R72 was in reverse isolation. Upon entering room, R72 was observed laying on her back in bed, the room was dark with light coming in from the bathroom, the bathroom door was open and a large hole was observed where the wall and ceiling meet in the shower. The exposed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
Show the remaining 42 citations
  • Potential for harm · Dcited before2026-03-10 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to protect the resident's right to be free from neglect for one (R135) of four reviewed.Findings Include: Review of the medical record revealed R135 was admitted to the facility on [DATE] with diagnoses that included type 2 diabetes. Review of the Social Services Comprehensive Evaluation dated 3/4/26 revealed R135 scored 15 out of 15 (cognitively intact) on the Brief Interview for Mental Status (BIMS-a cognitive screening tool). Review of the Physician's Order dated 3/3/26 revealed Wound Care (L [left] posterior leg): cleanse [with] normal saline, apply Medihoney (Activon) to wound bed, cover with foam dressing. The wound care was ordered to be completed every evening shift, every other day. On 03/08/2026 at 10:13 AM, R135 was observed sitting on the edge of his bed. R135 reported he had a wound on the back of his left calf, but the facility had not changed the dressing since 3/2/26 or 3/3/26. R135 pulled up his pant leg and a dressing dated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-03-10 · tag F0602 — failed to protect residents from theft of their belongings — isolated
    Protect each resident from the wrongful use of the resident's belongings or money.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to prevent misappropriation of resident property for one (Resident #34) of one reviewed.Findings include:Review of the clinical record revealed R34 was admitted into the facility on 2/10/26 with diagnoses that included: difficulty in walking and partial intestinal obstruction. According to the Minimum Data Set (MDS) assessment dated [DATE], R34 scored 15/15 on the Brief Interview for Mental Status exam (which indicated intact cognition).On 3/8/26 at 12:24 PM, R34 was observed sitting at the edge of the bed, eating lunch. R34 reported that a staff member entered his room that morning while he was asleep, stated she needed to use his phone charger, removed R34's phone from his charger and plugged her phone in and left it at his bedside. A pink, iPhone was observed to be plugged in and charging at R34's bedside. R34 described the staff member, and it was determined the phone belonged to CNA U. On 3/8/26 at 12:55 PM, during an interview with Unit…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-03-10 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure comprehensive care plans were developed and implemented for three out of 24 residents (Resident #'s 12, 41, & 98). Findings Included: Resident #12: Per the facility face sheet R12 was admitted to the facility on [DATE]. Record review of R12's care plans revealed an active care plan that was in place with a Focus of .antidepressant medication r/t (related to) bipolar, depression. There was an intervention on R12's care plan to, Monitor/document/report PRN (as needed) adverse reactions to ANTIDEPRESSANT therapy: change in behavior/mood/cognition; hallucinations/delusions; social isolation, suicidal thoughts, withdrawal; decline in ADL ability, continence, no voiding; constipation, fecal impaction, diarrhea; gait changes, rigid muscles, balance probs, movement problems, tremors, muscle cramps, falls; dizziness/vertigo; fatigue, insomnia; appetite loss, wt (weight) loss, n/v (nausea/vomiting), dry mouth, dry eyes Dated 6/20/2025. There…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-03-10 · tag F0676 — failed to keep up residents' daily-living abilities — isolated
    Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure an effective and consistent means of communication in one (Resident #98) out of two reviewed. Findings include. Review of the medical record reflected R98 was admitted to the facility on [DATE] and readmitted on [DATE], with diagnoses that included apraxia following cerebral infarction (inability to make voluntary movements or gestures even though you have the physical ability and understanding to do so), dysarthria (motor speech disorder where damage to your nervous system causes the muscles that produce speech to become paralyzed or weakened) and weakness/paralysis affecting the right dominant side following a stroke. The Minimum Data Set (MDS), with an Assessment Reference Date (ARD) of 1/16/26, reflected R98 was rarely or never understood. On 03/08/2026 at 10:28 AM, Resident #98 (R98) was observed in his room wearing only an adult brief, lying flat on his back, heels not elevated off the mattress. R98's room was very warm. R98…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-03-10 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure activities of daily living, including showers, shaving, grooming, and nail care, were being completed in one (Resident #98) out of two residents reviewed for activities of daily living. Findings include. Review of the medical record reflected R98 was admitted to the facility on [DATE] and readmitted on [DATE], with diagnoses that included apraxia following cerebral infarction (inability to make voluntary movements or gestures even though you have the physical ability and understanding to do so), dysarthria (motor speech disorder where damage to your nervous system causes the muscles that produce speech to become paralyzed or weakened) and weakness/paralysis affecting the right dominant side following a stroke. The Minimum Data Set (MDS), with an Assessment Reference Date (ARD) of 1/16/26, reflected R98 was rarely or never understood. On 03/08/2026 at 10:28 AM, Resident #98 (R98) was observed in his room wearing only an adult brief,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-03-10 · tag F0692 — failed to prevent malnutrition and dehydration — isolated
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to ensure consistent availability of water at the bedside, failed to ensure hydration was offered, and failed to document fluid intake in one (resident 98) of 2 reviewed for hydration. Findings include.Review of the medical record reflected R98 was admitted to the facility on [DATE] and readmitted on [DATE], with diagnoses that included apraxia following cerebral infarction (inability to make voluntary movements or gestures even though you have the physical ability and understanding to do so), dysarthria (motor speech disorder where damage to your nervous system causes the muscles that produce speech to become paralyzed or weakened) and weakness/paralysis affecting the right dominant side following a stroke. The Minimum Data Set (MDS), with an Assessment Reference Date (ARD) of 1/16/26, reflected R98 was rarely or never understood. On 03/08/2026 at 10:28 AM, Resident #98 (R98) was observed in his room wearing only an adult brief, lying flat on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-03-10 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure residents receive necessary respiratory care and services that was in accordance with professional standards of practice for 1 (Resident #41) of 1 resident reviewed for respiratory care resulting in the potential for respiratory distress and exacerbation of respiratory conditions. Findings include: Review of the Face Sheet and Minimum Data Set (MDS) with a Assessment Reference Date(ARD) of 1/26/26, reflected R41 was a [AGE] year-old female admitted to the facility on [DATE], with recent re-admission 1/9/26 related to acute on chronic respiratory failure with hypoxia and hypercapnia, CO2 narcosis (dangerous, altered mental state caused by severe accumulation of carbon dioxide in the blood) and sleep apnea. R41 had other diagnoses that included morbid obesity, chronic obstructive pulmonary disease, respiratory failure with hypoxia dependent on oxygen, anxiety, and depression. The MDS reflected that R41 had a BIM (assessment tool)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-03-10 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure medical records were accurate and not falsified for one (R135) of 24. Findings include:Review of the medical record revealed R135 was admitted to the facility on [DATE] with diagnoses that included type 2 diabetes. Review of the Social Services Comprehensive Evaluation dated 3/4/26 revealed R135 scored 15 out of 15 (cognitively intact) on the Brief Interview for Mental Status (BIMS-a cognitive screening tool). Review of the Physician's Order dated 3/3/26 revealed Wound Care (L [left] posterior leg): cleanse [with] normal saline, apply Medihoney (Activon) to wound bed, cover with foam dressing. The wound care was ordered to be completed every evening shift, every other day. On 03/08/2026 at 10:13 AM, R135 was observed sitting on the edge of his bed. R135 reported he had a wound on the back of his left calf, but the facility had not changed the dressing since 3/2/26 or 3/3/26. R135 pulled up his pant leg and a dressing dated 3/3/26…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-03-10 · tag F0921 — failed to keep a safe, functional, sanitary building — isolated
    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interview, the facility failed to provide a functional window for one (Resident #98) out of 2 reviewed for environment. Findings include: Review of the medical record reflected R98 was admitted to the facility on [DATE] and readmitted on [DATE], with diagnoses that included apraxia following cerebral infarction (inability to make voluntary movements or gestures even though you have the physical ability and understanding to do so), dysarthria (motor speech disorder where damage to your nervous system causes the muscles that produce speech to become paralyzed or weakened) and weakness/paralysis affecting the right dominant side following a stroke. The Minimum Data Set (MDS), with an Assessment Reference Date (ARD) of 1/16/26, reflected R98 was rarely or never understood. On 03/08/2026 at 10:28 AM, Resident #98 (R98) was observed in his room wearing only an adult brief, lying flat on his back, heels not elevated off the mattress. R98's room was very warm. R98 had a Styrofoam cup on his…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-08-20 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to Intake # 2589332.Based on interview and record review the facility failed to immediately assess and notify the physician and responsible party of a fall with major injury for one Resident (#3) of three reviewed.Findings include:Review of the clinical record revealed Resident 3 (R3) was admitted to the facility on [DATE] and transferred to the hospital on 8/6/20 where a fractured right hip was discovered. Further review of the clinical record scored 13 out of 15 on the Brief Interview for Mental Status. There was no documentation in the clinical record on 8/5/26 that indicated R3 had a fall. A late entry nursing progress note dated 8/07/25 revealed that on 8/5/25 R3 was observed sitting next to his bed and R3 was unable to articulate what happened. Licensed Practical Nurse (LPN) N and Certified Nursing Assistant (CNA) O placed R3 back to bed. LPN N documented R3 had no injuries, no pain and that a body assessment was conducted. There was no notation that R3's physician or Responsible…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-02-13 · tag F0565 — failed to support the resident council — pattern
    Honor the resident's right to organize and participate in resident/family groups in the facility.
    What the surveyor found here — an excerpt from the official record, may be distressing

    This citation pertains to Intake MI00146710 Based on interview and record review, the facility failed to address and respond to a repeated concerns related to food palatability, satisfactory resolutions to grievances, being offered and provided an evening snack, and call light response, brought forth by Resident Council. Findings include: Review of the Resident Council Minutes, dated 2/2024 through 12/2024, reflected ongoing concerns with food palatability and call light response times, mainly during the afternoon and night shifts. During a confidential resident group meeting on 02/12/25 10:08 AM, 7 out of 8 residents reported they had discussed food taste concerns and afternoon/night shift staffing concerns with no changes to correct addressed concerns. The Resident Council group reported long waits for call light response from 45 minutes to 60 minutes, mainly during the afternoon and night shift. One of eight confidential residents reported staff is often heard chatting at the nurse's station at night for several hours while his call light is on. 3 of eight residents stated that…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-02-13 · tag F0641 — pattern
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Resident #374 (R374) Review of the clinical record, including the Minimum Data Set (MDS) with an assessment reference dated of 7/29/24 reflected Resident # 374 was admitted to the facility on [DATE] with a readmission date of 7/22/24, diagnoses that included nontraumatic intracerebral hemorrhage, multiple localized, muscle wasting and atrophy, anxiety, major depression. Of note, R374 was transferred to the hospital on 9/11/24 and did not return to the facility. Review of R374's weight record revealed R374 weighed 105.6 pounds on 7/23/2024. On 6/11/24 R374 weighed 117.4 pounds revealing an 11.7% weight loss in one month. Review of R374's 7/29/24 MDS section K queried for weight if there was a 5% or more in the last month or loss of 10% or more in 6 months. This question was coded as 0 meaning No or unknown. On 02/13/2025 at 10:33 am, during an interview with the facility's Registered Dietician (RD) M reported she worked at the facility for approximately one month and was not familiar with R374. Review of R374s…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-02-13 · tag F0656 — failed to write and follow a full care plan — pattern
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to develop and implement comprehensive care plans for four (R25, R48, R75, and R109) of 25 reviewed. Findings include: Resident #48 (R48) Review of the medical record revealed R48 was admitted to the facility on [DATE] with diagnoses that included bullous pemphigoid (a skin condition that causes large, fluid-filled blisters on the skin and mucous membranes). The Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 1/11/25 revealed R48 had severely impaired cognitive skills for daily decision making. Review of the Physician's Order dated 7/25/24 revealed an order to monitor the alternating pressure mattress (APM), rotation on 2. Review of R48's Potential for Impairment to Skin Integrity care plan revealed an intervention of an air mattress dated 10/14/24. On 02/10/25 at 4:10 PM, R48 was observed in bed. The alternating pressure mattress was off. On 02/11/25 at 9:10 AM, R48 was observed in bed. The alternation pressure mattress…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-02-13 · tag F0725 — failed to have enough nursing staff — pattern
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to Intakes MI00146664, MI000146710 Based on observation, interview, and record review the facility failed to maintain sufficient staff to meet residents' needs timely for three (R41, R65, R109) and Resident Council of ten reviewed for staffing. Findings include: Review of the Resident Council Minutes, dated 2/2024 through 12/2024, reflected ongoing concerns with call light response times, mainly during the afternoon and night shifts. During a confidential resident group meeting on 02/12/25 10:08 AM, 7 out of 8 residents reported they had discussed afternoon/night shift staffing concerns with no changes to correct addressed concerns. The Resident Council group reported long waits for call light response from 45 minutes to 60 minutes. One of eight confidential residents reported staff is often heard chatting at the nurse's station at night for several hours while his call light is on. Resident #41 (R41) Review of the medical record reflected R41 was admitted to the facility on [DATE], with…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-02-13 · tag F0804 — failed to serve food at safe, palatable temperature — pattern
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intakes MI00148581, MI00147352. Based on observations, interviews, record reviews, 7 of 8 from the confidential group meeting, 3 (#65, #94, #103) of 25 sampled residents, and 1 (#105) non-sampled resident, the facility failed to provide palatable food products effecting 125 residents, resulting in the increased likelihood for decreased resident food acceptance and nutritional decline. Findings include: On 02/10/25 at 01:35 P.M., An interview was conducted with Resident #94 regarding facility food products. Resident #94 stated: The food could be better. Resident #94 also stated: They could do better than just hamburgers and hot dogs. Resident #94 was also queried regarding gluten free facility food products. Resident #94 stated: I receive gluten free food for the most part. On 02/10/25 at 01:45 P.M., An interview was conducted with Resident #105 regarding facility food products. Resident #105 stated: I want to eat specific vegetables that are nutritious (Zucchini, Asparagus, [NAME]…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-02-13 · tag F0585 — failed to handle grievances — isolated
    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to Intake MI00146710 Based on observation, interview, and record review, the facility failed to make prompt efforts to resolve grievances for one (R88) of 2 reviewed. Findings include: Review of the medical record revealed R88 was admitted to the facility on [DATE] with diagnoses that included adjustment disorder with depressed mood and Alzheimer's Disease. Review of the Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 11/14/24 revealed R88 scored 14 out of 15 (cognitively intact) on the Brief Interview for Mental Status (BIMS-a cognitive screening tool). On 02/10/25 at 11:59 AM, R88 was observed sitting on the edge of their bed in their room. R88 reported they were missing a couple sweatshirts, half a dozen pair of pants (jeans and lighter pants), cotton t-shirts, and a green plaid jacket. R88 reported their clothing items go to laundry and don't come back. R88 reported their clothing items were labeled with their name and had been missing awhile. R88 reported they have…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-02-13 · tag F0604 — failed to not use physical restraints improperly — isolated
    Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to assess bed bolsters as potential restraints for two (Resident #25 and #63) of three reviewed. Findings include: Resident #63 (R63) Review of the medical record reflected R63 admitted to the facility on [DATE] and readmitted [DATE], with diagnoses that included schizoaffective disorder and unspecified dementia. The quarterly Minimum Data Set (MDS), with an Assessment Reference Date (ARD) of 11/14/24, reflected R63 was rarely/never understood and had short-term and long-term memory impairments. Section P of the MDS, pertaining to Restraints and Alarms, did not reflect coding for restraint use. According to MDS question P0100. Physical Restraints, Physical restraints are any manual method or physical or mechanical device, material or equipment attached or adjacent to the resident's body that the individual cannot remove easily which restricts freedom of movement or normal access to one's body. On 02/10/25 at 9:20 AM, R63 was observed in bed,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-02-13 · tag F0637 — isolated
    Assess the resident when there is a significant change in condition
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to complete a significant change Minimum Data Set (MDS) assessment timely for one (R68) of 25 reviewed. Findings include: Review of the medical record revealed R68 was admitted to the facility on [DATE] with diagnoses that included dementia. The census tab in the medical record revealed R68 began hospice services on 11/1/24 and ended hospice services on 1/21/25. Review of R68's MDS assessments, revealed a Significant Change MDS with an Assessment Reference Date of 1/27/25 that was still in progress as of 2/10/25. The Significant Change Assessment was completed on 2/11/25. In an interview on 02/13/25 at 12:25 PM, MDS Coordinator N reported a Significant Change Assessment had to be completed within 14 days. MDS Coordinator N agreed R68's Significant Change Assessment was completed late. According to the Resident Assessment Instrument (RAI) Manual, a Significant Change in Status Assessment must be completed within 14 days of the determination that a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-02-13 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to revise the Care Plan for two residents (Resident #79 and 374) of 25 reviewed. Findings include: Resident #374 (R364) Review of the clinical record, including the Minimum Data Set (MDS) with an assessment reference dated of 7/29/24 reflected Resident # 374 was admitted to the facility on [DATE] with a readmission date of 7/22/24, diagnoses that included nontraumatic intracerebral hemorrhage, multiple localized, muscle wasting and atrophy, anxiety, major depression. Of note, R374 was transferred to the hospital on 9/11/24 and did not return to the facility. Review of R374's weight record revealed R374 weighed 105.6 pounds on 7/23/2024. On 6/11/24 R374 weighed 117.4 pounds revealing an 11.7% weight loss in one month. Review of R374's 7/29/24 MDS section K queried for weight if there was a 5% or more in the last month or loss of 10% or more in 6 months. This question was coded as 0 meaning No or unknown. Review of R374's nutritional care plan…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-02-13 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to Intakes MI00146664, MI00146710 Based on observation, interview, and record review the facility failed to provide necessary care to assist two of five residents reviewed for grooming (R#29 and R#49) with necessary activities of daily living (ADLs), resulting in these residents not receiving the care needed to maintain their highest practicable well-being and potential for embarrassment and humiliation of residents. Findings Include: Resident #29 (R29) Review of the medical record reflected R29 was an initial admission to the facility on [DATE] and readmitted on [DATE]. Diagnoses of Acute and Chronic Respiratory Failure (a short term and long-term condition that is treated as an emergency and requires long term treatment), Type 2 Diabetes Mellitus, Cerebral Infarction (stroke), Chronic Obstructive Pulmonary Disease (COPD)(a lung condition caused by damage to the airways that limit airflow), Other Idiopathic Peripheral Autonomic Neuropathy (nerve damage with unknown cause), Acute on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-02-13 · tag F0679 — failed to provide activities — isolated
    Provide activities to meet all resident's needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to provide meaningful, individualized activities to one resident (#29) of two reviewed for activities, from a total sample of 25 residents, resulting in the potential for depression, boredom and feelings of lack of self-worth. Findings include: Resident #29 (R29) Review of the medical record reflected R29 was an initial admission to the facility on [DATE] and readmitted on [DATE]. Diagnoses of Acute and Chronic Respiratory Failure (a short term and long-term condition that is treated as an emergency and requires long term treatment), Type 2 Diabetes Mellitus, Cerebral Infarction (stroke), Chronic Obstructive Pulmonary Disease (COPD)(a lung condition caused by damage to the airways that limit airflow), Other Idiopathic Peripheral Autonomic Neuropathy (nerve damage with unknown cause), Acute on Chronic Combined Systolic and Diastolic Heart Failure (a condition where a patient experiences an acute exacerbation of heart failure that has both…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-02-13 · tag F0692 — failed to prevent malnutrition and dehydration — isolated
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to Intake MI00146664. Based on observation, interview and record review, the facility failed to honor preferences for weight management for one (Resident #79) and prevent weight loss for one (Resident #374) of six reviewed. Findings include: Resident #79 (R79) Review of the medical record reflected R79 admitted to the facility on [DATE], with diagnoses that included hemiplegia and hemiparesis following cerebral infarction, unspecified protein-calorie malnutrition and gastrostomy status (artificial, external opening into the stomach, which can be used for nutritional support). The Admission/5-day Medicare Part A Minimum Data Set (MDS), with an Assessment Reference Date (ARD) of 8/1/24, and the Quarterly MDS, with an ARD of 11/1/24, reflected R79 scored 15 out of 15 (cognitively intact) on the Brief Interview for Mental Status (BIMS-a cognitive screening tool) and received 51 percent or more of their total calories via tube feeding. On 02/10/25 at 11:43 AM, R79 was observed in bed and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-02-13 · tag F0698 — failed to provide proper dialysis care — isolated
    Provide safe, appropriate dialysis care/services for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure assessment and monitoring of a dialysis access site and updated Care Plans for one (Resident #75) of one reviewed. Findings include: Review of the medical record reflected Resident #75 (R75) admitted to the facility on [DATE] and readmitted [DATE], with diagnoses that included end stage renal disease and dependence on renal dialysis. The Quarterly Minimum Data Set (MDS), with an Assessment Reference Date (ARD) of 1/24/25, reflected R75 scored 15 out of 15 (cognitively intact) on the Brief Interview for Mental Status (BIMS-a cognitive screening tool). On 02/11/25 at 8:59 AM, R75 was observed lying in bed. They reported going to dialysis three times per week, on Tuesday, Thursday and Saturday. R75 reported their dialysis access site was in their left arm and denied that the nursing staff were monitoring the site routinely. R75 reported they were not to have blood draws or blood pressures taken from their left arm. R75 reported being…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-02-13 · tag F0745 — failed to provide medically-related social services — isolated
    Provide medically-related social services to help each resident achieve the highest possible quality of life.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to provide medically related Social Services for one resident (#375) of two reviewed for Social Services. Findings include: Resident #375 (R375) Review of the medical record reflected R375 was admitted to the facility on [DATE] with diagnoses that included cerebral infarction. A Brief Interview for Mental Status had not been completed due to R375's refusal to participate in the assessment. On 02/10/25 at 12:02 PM, R375 was observed in bed. R375 was wearing a sweatshirt which had food debris on the front of it. R375 actively listened to questions, participated in the interview, and appropriately answered questions. R375 was able to accurately answer questions about who he was, his personal information, where he was currently located, the current date, his medical history, what facility he previously resided at, and who his guardian was. It was clear that R375 was cognitively intact. R375 stated extreme frustration with his situation stating…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-02-13 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure safe storage and administration of medications, in one of five residents (R#5) reviewed for sample of 25 resulting in unsafe medication administration, unsafe medication access, and the potential for lost medications/medication errors. Findings include: Resident #5 (R5) During medication administration on 02/12/25 at 8:20 AM, Registered Nurse (RN) C was observed removing a pre-filled med cup from the top drawer of her medication cart. RN C had filled it prior to this time with the 8:00 AM medications and set in the top drawer of medication cart. RN C pulled the medication cup out of the top drawer and began to pour a glass of water to give these medications to R5. This writer stopped RN C and asked her to identify every medication she was administering to R5 from that med cup. RN C recalled the medications she put in the cup; however, RN C did not have R5's Lithium Carbonate Oral Capsule 150mg tablet in the medication cup. Resident did not receive this morning dose of Lithium, resulting in a medication…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-02-13 · tag F0806 — failed to honor food preferences — isolated
    Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to accurately honor food preferences for one resident (#94) of six resident reviewed for food preferences. Findings include: Review of the medical record reflected R94 was admitted to the facility on [DATE], with diagnoses that included celiac's disease (gluten intolerance). The Minimum Data Set (MDS), with an Assessment Reference Date (ARD) of 12/4/24, reflected R94 scored 15 out of 15 (cognitively intact) on the Brief Interview for Mental Status (BIMS-a cognitive screening tool). On 2/10/25 at 12:21 PM, R94 was observed in bed. R94 was on an air mattress and had her heels floated. R94 explained that she had several pressure ulcers that she admitted with. R94 expressed her frustration with the meals that the facility had been providing her. R94 stated that she had a gluten free diet order and required extra protein due to her pressure ulcers. R94 stated that the dietician visited with her when she admitted to the facility in November and had…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-02-13 · tag F0849 — isolated
    Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure collaboration of care and communication with the hospice provider for one (Resident #112) of one reviewed. Findings include: Review of the medical record reflected Resident #112 (R112) admitted to the facility on [DATE] and readmitted [DATE], with diagnoses that included neuromyelitis optica and cerebral infarction. The Significant Change in Status Minimum Data Set (MDS), with an Assessment Reference Date (ARD) of 1/19/25, reflected R112 scored nine out of 15 on the Brief Interview for Mental Status (BIMS-a cognitive screening tool) and received hospice services. On 02/13/25 at 1:06 PM, R112 was observed lying in bed. A staff member was present in the room, providing feeding assistance. A Physician's Order, with a revision date of 1/13/25, reflected R112 was admitted to hospice services. In an interview on 02/12/25 at 11:01 AM, Social Services Director (SSD) I reported they helped coordinate hospice services within the facility.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-02-13 · tag F0883 — failed to offer flu and pneumonia vaccines — isolated
    Develop and implement policies and procedures for flu and pneumonia vaccinations.
    What the surveyor found here — the official record, unedited, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to administer a pneumococcal immunization per consent for one (R48) of five reviewed. Findings include: Review of the medical record revealed R48 was admitted to the facility on [DATE]. The MDS with an Assessment Reference Date (ARD) of 1/11/25 revealed R48 had severely impaired cognitive skills for daily decision making and that their pneumococcal immunization was not up to date but was offered and declined. Review of the Vaccine Consent and Administration Form revealed R48's Durable Power of Attorney (DPOA) for Healthcare gave consent on 4/17/24 for R48 to receive the pneumococcal immunization. R48 did not receive the pneumococcal immunization. In an interview on 02/12/25 at 10:33 AM, Assistant Director of Nursing (ADON)/Infection Preventionist (IP) Z agreed R48's DPOA consented to the pneumococcal immunization on 4/17/24. ADON/IP Z was not sure why R48 had not received the pneumococcal immunization after consent was given.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-01-09 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to notify the physician of a change in condition for 1 of 3 sampled residents (R101) reviewed for physician notification, from a total sample of 3 residents, resulting in R101 having a delay in treatment of a burn and increased risk for pain and infection. Findings include: Review of the Face Sheet and Minimum Data Set (MDS) dated [DATE], reflected R101 was a [AGE] year-old male admitted to the facility on [DATE], with diagnoses that included diabetes mellitus, cerebral infarct with hemiplegia affecting right dominant side, hypertension (high blood pressure), chronic kidney disease requiring dialysis, heart failure, atrial fibrillation (irregular heart rate), kidney cancer with removal and weakness. The MDS reflected R101 had a BIM (assessment tool) score of 15 which indicated his ability to make daily decisions was cognitively intact, and he required set-up assist with eating, dependent on staff for dressing, toileting, transferring and bed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-01-09 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to provide the necessary care and services to maintain the highest practical physical level of well being (adequate care after a burn) in 1 of 3 sampled residents (R101) reviewed for accidents, resulting in second degree burns to R101 after spilling hot soup in his lap. Findings include: Review of the Face Sheet and Minimum Data Set (MDS) dated [DATE], reflected R101 was a [AGE] year-old male admitted to the facility on [DATE], with diagnoses that included diabetes mellitus, cerebral infarct with hemiplegia affecting right dominant side, hypertension (high blood pressure), chronic kidney disease requiring dialysis, heart failure, atrial fibrillation (irregular heart rate), kidney cancer with removal and weakness. The MDS reflected R101 had a BIM (assessment tool) score of 15 which indicated his ability to make daily decisions was cognitively intact, and he required set-up assist with eating, dependent on staff for dressing, toileting,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-08-27 · tag F0585 — failed to handle grievances — isolated
    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
    What the surveyor found here — an excerpt from the official record, may be distressing

    This citation pertains to intake MI00145665 Based on observation, interview, an record review the facility failed to notify one Resident (#2) out of three Resident reviewed of grievance investigation and resolution of grievances. Findings Included: Resident #2 (R2) Review of the medical record revealed R2 was admitted to the facility 09/13/2023 with diagnoses that included cirrhosis of liver (scarring and liver failure), constipation, anxiety, alcohol abuse, anemia (low red blood cells), hepatic encephalopathy (loss of brain function because liver damage does not remove toxins) , hypertension, gastro-esophageal reflux, chronic pancreatitis (inflammation of pancreas), low back pain, depression, and cognitive communication deficit. Review of R2's Minimum Data Set (MDS), with an Assessment Reference Date (ARD) of 06/20/2024, demonstrated a Brief Interview for Mental Status (BIMS) of 15 (cognitively intact) out of 15. During observation and interview on 08/27/2024 at 11:56 p.m. R2 was observed sitting up on the side of her bed. R2 explained that she had made two concern forms for issues…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-02-01 · tag F0921 — failed to keep a safe, functional, sanitary building — pattern
    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, interviews, and record reviews, the facility failed to effectively clean and maintain the physical plant effecting 123 residents, resulting in the increased likelihood for cross-contamination, bacterial harborage, and reduced illumination. Findings include: On 01/30/24 at 02:48 P.M., An environmental tour of the facility Laundry Service was conducted with Director of Housekeeping and Laundry Services M. The following items were noted: The flooring surface was observed soiled with (dust, lint, debris), directly behind the commercial washers (2) and commercial dryers (2). The ceramic tile wall surface was also observed raised and buckled, adjacent to the commercial washing machines. The damaged wall surface measured approximately 5-feet-high by 6-feet-long. The black vinyl coving strip was observed loose-to-mount and missing, adjacent to the commercial washers (2) and commercial dryers (2). On 01/30/24 at 03:10 P.M., An interview was conducted with Director of Housekeeping and Laundry Services M regarding the Laundry Aide schedule. Director of Housekeeping and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-02-01 · tag F0565 — failed to support the resident council — isolated
    Honor the resident's right to organize and participate in resident/family groups in the facility.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review the facility failed to ensure that grievances were promptly documented, investigated, tracked and resolved for the entire resident council members, resulting in anger, frustration and feelings of being ignored and ongoing unresolved concerns. Findings include: Review of the Resident Council meeting minutes dated 10/12/23 reflected the resident council members had no concerns for Nursing, Social Services, Activities, Housekeeping/laundry, and Dietary. The Resident Council notes further reflected New business addressed immediately. The minutes do not reveal what the new business concerns were. Review of the 11/21/23 Resident Council meeting minutes reflected no concerns for nursing, Activities, Housekeeping/Laundry or Dietary. One resident requested to see the Optometrist in which Social Services was notified. Review of the Resident Council meeting minutes dated 12/27/23 had no concerns for Nursing, Social Services, Activities, Housekeeping/laundry, and Dietary. During the confidential group meeting held on 01/31/24 at 10:33 AM the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-02-01 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure accurate coding on the Minimum Data Set (MDS) assessment for three (Resident #41, #72 and #370) of 24 reviewed, resulting in the potential for inaccurate care plans and unmet care needs. Findings include: Resident #72 (R72): Review of the medical record reflected R72 admitted to the facility on [DATE] and readmitted [DATE], with diagnoses that included dementia. R72's MDS history reflected a quarterly MDS, with an Assessment Reference Date (ARD) of 11/18/23. A discharge return anticipated MDS, with an ARD of 1/1/24, reflected, Has the resident had any falls since admission/entry or reentry or the prior assessment (OBRA or Scheduled PPS), whichever is more recent? was coded for one fall without injury. During an interview on 02/01/24 at 02:07 PM, Registered Nurse/MDS Coordinator (RN) C reported R72 had fallen on 12/10/23 and 12/30/23. RN C reported R72's discharge return anticipated MDS, with an ARD of 1/1/24, should have been coded for two…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-02-01 · tag F0645 — isolated
    PASARR screening for Mental disorders or Intellectual Disabilities
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to follow-up with OBRA for one (Resident #110) of two reviewed, resulting in the potential for mismanaged mental health services. Findings include: Resident #110 (R110) admitted to the facility on [DATE] with diagnoses that included manic episode, anxiety, suicidal ideations, adjustment disorder and brief psychotic disorder. The Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 11/13/23 revealed R110 scored 13 out of 15 (cognitively intact) on the Brief Interview for Mental Status (BIMS). Review of R110's Preadmission Screening (PAS)/Annual Resident Review (ARR) completed on 11/7/23 revealed R110's Level I screening was Hospital Exemption Discharge. Section II of the screen revealed yes was marked to question 3 the person has routinely received one or more prescribed antipsychotic or antidepressant medications within the last 14 days. The form revealed R110 was prescribed Seroquel (antipsychotic medication). The Level I screening…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-02-01 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure for one out of 24 residents (Resident #39) resident preferences were included in the plan of care, resulting in the potential for anxiety and resident preferences not being met. Findings Included: Per Resident 39's (R39) electronic medical record (EMR) R39 was initially admitted to the facility on [DATE]. In an interview on 1/30/2024 at 11:13 AM, R39 stated that he wanted to get up every morning at 6:15 AM. R39 said staff were aware of his preference, however stated that there had been a few days when it was after 7:00 AM and around 10:00 AM before the staff assisted him with getting up out of bed. In an interview on 2/01/2024 at 10:48 AM, Registered Nurse (RN) J stated that R39 would always be up when she would arrive to work at 7:00 AM. RN J said the third shift staff would get R39 up out of bed. RN J further stated that R39 was routine, and would get anxious when his routine was not followed, and would get upset and anxious when he was not up…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-02-01 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review the facility failed to ensure for one out of 24 residents (Resident #5) fall care plan was revised, resulting in the potential for additional falls to occur. Findings Included: Per the Resident #5's (R5) electronic medical record (EMR) R5 had resided at the facility since 6/16/2023. Review of a Post-Fall Evaluation dated 8/29/2023, revealed R5 had a fall on 8/29/2023. An immediate intervention put into place was. bed in low position, call light within reach, frequent rounding on resident (R5). However, the intervention of frequent rounding on resident was not added to R5's care plan, and the interventions of bed in low position and call light within reach were already interventions in place, but were both dated 2/27/2018, and did not have any revisions. Review of an Interdisciplinary Team note (IDT) dated 8/31/2023, revealed R5's fall on 8/29/2023 was reviewed. The note revealed, .Recent falls, no injury, interventions in place . No new fall intervention(s) were added to R5's care plans for fall prevention. Review of a Post-Fall Evaluation dated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-02-01 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to prime an insulin pen per manufacturer guidelines for one (Resident #74) of one reviewed, resulting in the potential for medication errors and adverse effects. Findings include: Review of the medical record revealed Resident #74 (R74) was admitted to the facility on [DATE] with a diagnosis of type 2 diabetes mellitus. Review of the Physician's Order dated 9/9/23 revealed an order for Insulin NPH 70/30 inject 14 units subcutaneously one time a day for [diabetes mellitus] inject 14 units under the skin 2 (two) times a day before meals. Vials should be rolled between palms of hands ten times prior to each use. Administer 30 to 45 minutes before a meal. On 02/01/24 at 08:36 AM, Licensed Practical Nurse (LPN) D prepared Novolin 70/30 insulin pen by tilting it up and down. LPN D then dialed the pen to 16 units and pressed the button until the dial was at 14 units. There was not a needle on the pen. LPN D then applied a needle to the insulin pen.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-02-01 · tag F0687 — failed to care for feet properly — isolated
    Provide appropriate foot care.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to properly assess and follow podiatry services orders for one resident (R40) reviewed for foot care, resulting in resident frustration, the development of long thick brittle toenails, pain, skin breakdown and delay in needed treatment. Findings include: Resident #40(R40) Review of the Face Sheet and Minimum Data Set (MDS) dated [DATE], reflected R40 was a [AGE] year old male admitted to the facility on [DATE] with diagnoses that included hypertension (high blood pressure), spinal stenosis, osteoarthritis, dementia without behaviors, anxiety, and depression. The MDS reflected R40 had a BIM (assessment tool) score of 14 which indicated his ability to make daily decisions was cognitively intact, and he required partial to moderate assist with showering and substantial/maximal assist with hygiene and putting on and taking off foot wear. During an observation and interview on 1/30/24 at 3:01 PM, R40 was observed in his room sitting in a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-08-24 · tag F0921 — failed to keep a safe, functional, sanitary building — pattern
    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to provide backflow protection devices in two locations, resulting in the potential for contamination of the domestic water supply, affecting two plumbing fixtures in the facility. Findings include: On 8/21/23 at 2:10 PM, during an inspection of the laundry facilities, a hose, connected to a spigot, was observed to extend down into the floor drain that is provided for the clothes washers, creating a cross connection between the potable water supply and sanitary sewer. A backflow protection device was observed to not be provided for the hose connection to preclude the backflow of solid, liquid, or gas contaminants. On 8/21/23 at 2:20 PM, during an inspection of the boiler room, a hose, connected to a spigot, was observed to be extend to a floor drain. The hose connection was observed to not be provided with a backflow protection device. At this time, Maintenance Director R stated they will remove the hoses until they acquire backflow protection devices for the two hoses. According to the 2018 Michigan Plumbing…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-08-24 · tag F0679 — failed to provide activities — isolated
    Provide activities to meet all resident's needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to Intake number MI00135388. Based on observation, interview, and record review the facility failed to meet individualized activity needs in one (Resident #67) of four reviewed, resulting in the potential for boredom and decreased quality of life. Findings Include: Resident #67 (R67) According to the facility's admission record, R67 admitted to the facility on [DATE] with diagnoses that included unspecified dementia and anxiety disorder. A review of the MDS (Minimum Data Set) dated 07/21/2023 reflected R67 had a brief interview for mental status (BIMS), a short performance based cognitive screen for nursing home residents, score of 5 (0-7 severely impaired). Review of R67's MDS Annual assessment dated [DATE] section F-Preferences for Customary Routine and Activities question How important is it to you to go outside to get fresh air when the weather is good? indicates that it is very important to him. Review of the Activity Quarterly Assessment completed on 07/25/23 under resident leisure…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-08-24 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake MI0013852. Based on interview and record review, the facility failed to assess and monitor wound dressings in one of three residents reviewed for quality of care (Resident #120), resulting in the potential for a wound infection not identified. Findings include: Resident #120 (R120) Progress Note dated 6/30/23 at 3:38 PM indicated R120 was not competent in making health decisions. Consultation Notes dated 6/19/23 indicated R120's wound treatments included Unna boots (compression dressing that could remain in place for up to seven days before changing), gauze and Ace wrap to both lower extremities. Hospital Progress Note dated 7/12/23 at 10:03 AM revealed R120 had a past medical history of neurocognitive disorder (decreased mental function). R120 was followed by burn service for chronic lower extremity wounds and underwent a below the knee amputation (BKA) of the right lower leg on 4/07/22. R120 was seen in the clinic on 7/03/23 and was placed in a surgical dressing, Unna boot,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

No federal fines in the current CMS record.

Part of a chain

This home belongs to VILLA HEALTHCARE — 18 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 3 of 52.8+0.2 vs chain
Health inspection 2 of 52.3-0.3 vs chain
Staffing 2 of 52.7-0.7 vs chain
Quality measures 5 of 54.5+0.5 vs chain
The other 17 homes this chain runs (chain average 2.8★, per CMS)

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleShareSince
OMNIA OPCO HOLDINGS LLCOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST100%since 07/01/2023
AARON, JONATHANIndividualMANAGING CONTROL - GOVERNING BODY; CORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROLsince 07/01/2023
BAUMOL, YEHOSHUAIndividualOPERATIONAL/MANAGERIAL CONTROLsince 07/01/2023
GRAF, MARCELLAIndividualOPERATIONAL/MANAGERIAL CONTROLsince 07/01/2023
SINGERMAN, JOSEPHIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 07/01/2023
WILTSHIRE, SHARIANNIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 10/16/2024
BERGER, MENACHEMIndividualINDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNFsince 04/22/2025
ISRAEL, BENJAMINIndividualINDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNFsince 04/22/2025
KROLL, GABRIELIndividualINDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNFsince 04/22/2025
NAGEL, STEVENIndividualINDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNFsince 04/22/2025
STERN, TODDIndividualINDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNFsince 04/22/2025

CMS files one row per role, so the 15 rows in the source record cover these 11 parties — each is shown once here with every role it holds. Nothing is omitted.

1 organizational owner listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$13.1M
Net patient revenuemost recent cost report
-11.6%
Operating marginrevenue minus expenses
$2.3M
Related-party expense16% of expenses
Who pays — share of resident-days
Medicaid 80%Medicare 4%Other / private 15%

About 80% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $2.3M paid to related parties — landlords or management companies under common ownership — equal to about 16% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$336per resident / day
operating cost
$10,210per month
≈ monthly operating cost
$301per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in MI

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Michigan Medicaid page.

Typical monthly cost in Michigan
$11,254/mo
Nursing home (semi-private)
$11,969/mo
Nursing home (private)
$5,818/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 235503. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-03-10, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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