Benedictine Living Community Mother Of Mercy
230 Church Avenue, Box 676, Albany, MN 56307 · Non profit - Church related · 76 certified beds · (320) 845-2195 Medicare & Medicaid certified
The public record raises real questions here. Weigh the concerns below carefully.
- a high payroll-based staffing rating (4/5)
- fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
- it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0607, F0609) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- it has 1 actual-harm citation
- inspectors recorded 2 serious findings as past non-compliance — the problem was found, fixed, and verified before the survey closed, so it is history rather than a current condition, but it is still worth asking what changed
- a high number of inspection citations overall (31) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- the CMS record shows $97,996 in federal fines (most recent 2026-06-04)
- its payroll-based staffing score sits well above its independent inspection score
- its independent health-inspection rating is low (2/5)
- its facility-reported quality-measure rating is low (2/5)
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 2 of 5 |
| StaffingFrom payroll records (PBJ) | 4 of 5 |
| Quality measuresSelf-reported by the facility | 2 of 5 |
Worth a closer look. This home's staffing rating runs 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the staffing score rests on the facility's own payroll (PBJ) submissions — so a gap this large is worth reading the inspection record for.
Location & what’s nearby
Open in Google Maps ↗ · Directions ↗ · Larger map ↗
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 2 of 5 |
| Long-stay residentspeople who live here | 2 of 5 |
| Short-stay residentsrehab / post-hospital | 2 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating improved from 1 to 2 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 21.2% | 18.2% | 15.4% | worse |
| Long-stay residents who lose too much weight | 0.8% | 4.1% | 5.4% | better |
| Long-stay residents with a catheter left in their bladder | 2.3% | 1.9% | 0.9% | worse than state‡ — see note marked double-dagger below the table |
| Long-stay residents with a urinary tract infection | 4.5% | 2.6% | 2.0% | worse |
| Long-stay residents with depressive symptoms | 0.0% | 4.1% | 6.5% | check this* — see note marked star below the table |
| Long-stay residents who were physically restrained | 0.0% | 0.1% | 0.1% | better |
| Long-stay residents with falls causing major injury | 7.8% | 4.0% | 3.3% | worse |
| Long-stay residents whose ability to walk worsened | 40.7% | 20.5% | 16.1% | worse |
| Long-stay residents on antianxiety or hypnotic medication | 6.6% | 12.5% | 18.9% | better |
| Long-stay residents given the seasonal flu vaccine | 77.8% | 96.1% | 95.3% | worse |
| Long-stay residents with pressure ulcers | 1.2% | 5.2% | 4.7% | better |
| Long-stay residents with worsening bladder/bowel control | 31.4% | 24.5% | 21.2% | worse |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 18.0% | 17.1% | 17.1% | typical |
| Short-stay residents who newly got an antipsychotic medication | 3.8% | 1.9% | 1.4% | worse |
| Short-stay residents given the seasonal flu vaccine | 75.8% | 82.7% | 79.4% | typical |
| Short-stay residents rehospitalized after admission | 19.5% | 23.5% | 22.6% | better |
| Short-stay residents with an outpatient ER visit | 19.8% | 14.8% | 12.0% | worse |
| Long-stay hospitalizations per 1,000 resident days | 1.02 | 1.61 | 1.67 | better |
| Long-stay outpatient ER visits per 1,000 resident days | 1.82 | 1.90 | 1.80 | typical |
* This home reported 0% on a measure where lower is better. That can mean genuinely excellent care — but because the number is self-reported, a zero can also mean the problem was not recorded. Weigh it against the inspection record above.
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
49.8% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 33 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 31.8% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 44 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.38 therapist hours per resident per day in 2026Q1 — more than 65% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 21% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 49.8%CMS range 37.0–62.0 | 51.5% | Oct 2022–Sep 2024 | no different from U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 10.9%CMS range 6.3–17.2 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 31.8% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 31.8% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 20.4% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 94.1% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | 92.0% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 3.9% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 0.0% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 0.85 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 76 beds and averages 55.1 residents a day — about 72% occupied, or roughly 21 beds typically open. It usually has some room. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 4.71 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.69 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 3.27 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 4.30 hrs/resident/day on weekends vs 4.88 on weekdays — 12% thinner on weekends. RN hours go from 0.83 to 0.34 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 50% is about the same as the national median of 45%. 1 administrator has left in the past year.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
31 citations, most serious first. The 13 most serious are shown; the remaining 18 are one tap away and print in full.
- Immediate jeopardy · Jcited before2026-06-04 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and document review the facility failed to implement interventions to reduce the risk of falls for 1 of 3 residents (R1) reviewed for accidents and supervision. R1's care plan directed bed mobility with assistance of two staff. On 5/4/26, R1 fell out of her bed while one staff provided cares without assistance. This resulted in R1's left hip fracture, pain, and fear. The immediate jeopardy (IJ) began on 5/4/26 when nursing assistant (NA)-A provided cares, including bed mobility, without the assistance of another staff person. R1's care plan, dated 4/28/26, directed assistance of two staff for bed mobility. The IJ was removed on 5/5/26 when the facility provided education to staff regarding following care plans, audits to monitor staff performance and policy review. The administrator, director of nursing (DON) and regional nurse were notified of the IJ on 6/4/26 at 1:10 p.m. The immediate jeopardy was corrected on 5/5/26 and the deficient practice corrected on 5/15/26 prior to the start of the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2026-05-12 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and document review, the facility failed to assess the independent use of an electric lift chair for 1 of 3 residents (R1) reviewed for accidents. This resulted in actual harm when R1 attempted to self-transfer from the lift chair, fell, hit her head, and sustained a hematoma (a collection of blood in the tissues after an injury) and laceration of the forehead, sent to the emergency department (ED) for further evaluation, wound care, pain control, and received four stitches to the right forehead. R1 sustained an additional fall from a wheel chair, hit her head, sustained a hematoma to right lateral proximal (point of attachment) hip, sent to ED for further evaluation and pain control. The facility implemented corrective action, so the deficient practice was issued at past non-compliance.Findings include:R1's admission Minimum Data Set (MDS) dated [DATE], identified she was admitted on [DATE], from the hospital. R1 had difficulty heading in some environments (when a person spoke…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2024-12-20 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and document review, the facility failed to monitor and implement interventions for heart failure for 2 of 2 residents (R33, R43) reviewed. This resulted in actual harm to R33 who was re-hospitalized for exacerbation of heart failure. Findings include: R33's significant change Minimum Data Set (MDS) dated [DATE], indicated R33's diagnoses included dementia, chronic diastolic congestive heart failure (CHF), diabetes, phantom limb pain (from below knee amputation), and cellulitis (bacterial infection) of left lower limb. R33's cardiology clinic note dated 2/28/24, indicated R33 presented with her family member (FM)-B for a cardiology provider visit on 2/26/24. R33 had CHF with noted congestion in lungs and reported occasional shortness of breath and lower extremity edema. The cardiologist ordered furosemide (Lasix - a diuretic) 20mg daily as needed (PRN) for lung congestion and/or lower extremity (LE) edema related to CHF. However, R33's record lacked evidence a nurse had contacted the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-06-04 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and document review the facility failed to develop the care plan for 1 of 3 residents (R3) reviewed for care plans when R3's care sheet directed staff to transfer with a full body mechanical lift, but the staff transferred her with a mechanical standing lift.Findings include: During an observation on 6/3/26, at 3:40 p.m., nursing assistant (NA)-B and NA-C transferred R3 from her electric wheelchair to the tub chair using a mechanical standing lift. R3's care plan, dated 4/24/26, directed transfer status as assist of two, using a full body mechanical lift and large sling. R3's annual minimum data set (MDS), dated [DATE], indicated she had diagnoses of heart failure, critical illness polyneuropathy (debilitating complication of severe systemic disease in the intensive care unit) and muscle weakness. The care sheet for R3, dated 5/21/26, directed assistance of two with a full body mechanical lift and large sling. During an interview on 6/3/26, at 3:27 p.m., R3 stated the staff…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2026-02-26 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure food items were properly stored, labeled, dated and discarded properly. Additionally, the facility failed to ensure 1 refrigerator in the kitchen and 2 of 3-unit refrigerators were adequately monitored for temperature and food quality to reduce the risk of complications or illness. These findings had the potential to affect all 56 residents within the care center. Findings include: During initial walk-through observation and interview of the kitchen on 2/23/25 at 12:52 p.m., with licensed dietician (LD) the following was observed:In the walk-in cooler: an opened gallon sized plastic bag of hard salami lacked an open/expiration date/label;A white Styrofoam to-go container containing 5 squares of cheese cake lacked an open/expiration date/label;an open container of cole slaw approximately 1.5 quart sized lacked an open/expiration date/label;a silver rectangular dish approximately 12x6x8 inches containing fresh green beans was uncovered and lacked an open/expiration date/label;a silver rectangular dish…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-02-26 · tag F0582 — isolatedGive residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure Notice of Medicare Non-Coverage (NOMNC) and Advanced Beneficiary Notice (ABN) was given to residents whose Medicare part A services were ending for 2 of 3 residents (R73, R48) who were reviewed for NOMNC and ABN notices. Findings include:R73's admission Minimum Data Set, dated [DATE] indicated R73 admitted to facility 8/7/25, was cognitively intact and had the following diagnoses: Chronic respiratory failure, urinary tract infection, and high blood pressure.Review of R73's medical record indicated R73's last covered day of Medicare part A service was 9/8/25 and was discharged [DATE]. R73 did not require an ABN but did require a NOMNC, however the medical record lacked evidence of this.R48 admission Minimum Data Set, dated [DATE] indicated R48 was admitted to the facility on [DATE], was moderately cognitively impaired and had the following diagnoses: wedge compression fracture of vertebrae, cancer, coronary artery disease, and arthritis.Review of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-02-26 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, and interview, the facility failed to conduct care conferences for 1 of 2 residents (R27) reviewed for care planning. Findings include:R27's admission Minimum Data Set (MDS) dated [DATE], indicated R27 was admitted to the facility on [DATE], was cognitively intact and had the following diagnoses: hypertension (high blood pressure), arthritis, malnutrition, anxiety, bipolar disorder, and schizophrenia.During screening on 2/23/26 at 1:02 p.m., R27 stated they had no recollection of any care conferences being offered or conducted since they had been admitted to the facility.R27's medical record lacked any evidence a care conference was ever offered or conducted.On 2/26/25 at 0935 a.m., the social worker (SW) stated care conferences were expected to be completed with quarterly, and annual MDS or if there was a change in condition. The SW confirmed no care conference was ever offered or conducted for R27.On 2/26/26 at 1:12 p.m., the DON confirmed no care conference had been offered or…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-02-26 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview the facility failed to ensure medications were available for administration per physician order for 1 of 1 resident (R64) reviewed for pharmaceutical services.Findings include:R64's undated face sheet, indicated R64 was admitted on [DATE] and was discharged on 6/5/26, and had the following diagnoses: acute respiratory failure( lungs are unable to move gases efficiently), diabetes (DM), vitamin D deficiency, hyperlipidemia (HLD) (high levels of fat in the blood stream), dementia, neurocognitive disorder with Lewy bodies(ND w/L) (a form of dementia), heart failure (the heart is pumping efficiently) (HF), asthma, ischemic cardiomyopathy (IC) (enlargement of the heart) benign prostatic hyperplasia (BPH) (enlarged prostrate), and a coronary angioplasty implant and graft (procedure use to open a blocked artery and keep it patent).The Order Recap report dated 2/25/26, included but is not limited to the following orders which were active when R64 was in residence at the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-02-26 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and document review, the facility failed to properly sanitize a shared glucometer after use on 1 of 1 residents (R71), reviewed for blood sugar monitoring. Findings include:R71's quarterly minimum data set (MDS) dated [DATE], included R71 was cognitively intact. R71 had diagnosis of diabetes and anxiety disorder. R71's order summary report dated 2/26/26, included R71 received finger stick blood glucose checks every shift. During observation on 2/25/26 at 8:35 a.m., nursing student (NS)-A checked R71's blood glucose using a glucometer from the medication cart. NS-A used a [NAME] brand germicidal surface wipe to wipe down the glucometer for approximately 20 seconds and returned the glucometer to the drawer. During interview on 2/25/26 at 8:35 a.m., NS-A confirmed she had not allowed the proper contact time for disinfecting the glucometer. NS-A read the label on the germicidal wipes used to clean the glucometer to confirmed to allow surfaces to remain wet for 2 minutes. During…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2024-12-20 · tag F0732 — widespreadPost nurse staffing information every day.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interviews the facility failed to ensure the required staffing information was posted daily. This had the potential to affect all 57 residents residing in the facility and their visitors who may wish to view the information. Findings include: On 12/16/24 upon entrance the staff posting was observed to include liscensed staff and total hours worked. On 12/17/24 the staff posting included liscensed staff and total hours worked. Staff postings dated 11/17/24 through 12/20/24, lacked evidence of accurate postinging information as evidenced by lack of information regarding how many liscensed staff were working in the facility each day, how many hours worked, and the total hours of all liscensed staff working on the days listed above. On 12/20/24 at 2:01 p.m., the director of nursing stated the information on the staff postings was incorrect and there had been miscommunication. The information had been lost. On 12/20/24 at 2:08 p.m., the director of nursing and the HR manager (O)-F stated they would run a report through their charting system and then post the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2024-12-20 · tag F0838 — failed to assess facility resources and resident needs — widespreadConduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review the facility failed to conduct and document a comprehensive facility-wide assessment which included all of the necessary components to provide adequate care and services to the residents in the facility. The deficient practice had the potential to affect all 57 residents in the facility. Findings include: During the entrance conference on 12/16/24 at 9:19 a.m., the team leader requested the facility assessment to be provided within four hours of entrance. Subsequent requests were made on 12/19/24 and 12/20/24. On 12/20/24 at 6:11 p.m., the administrator sent an email to the survey team containing the document titled Facility Assessment Tool 12-2024. Review of the entire document with an assessment date of 9/5/2024, indicated the assessment lacked important components to ensure the facility identified all the resources necessary to care for and provide services to their residents. The provided document had some sections filled out and others left blank. The missing components included but were not limited to: 1) The facility's information such as…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2024-12-20 · tag F0865 — failed to run a quality-improvement (QAPI) program — widespreadHave a plan that describes the process for conducting QAPI and QAA activities.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and document review the facility failed to maintain a Quality Assurance Assessment/ Quality Assurance and Performance Improvement (QAA/QAPI) program that was effective in identifying, assessing, performing, developing and implementing appropriate plans of action to assure clinical care, quality of care, resident rights and services were identified to maintain acceptable levels of performance. Furthermore, the facility failed to conduct ongoing quality assessment and assurance activities, develop, and implement appropriate plans of action to correct repeated quality deficiencies identified during the survey the facility was aware of or should have been aware of which had the potential to adversely affect all 57 residents which resided in the facility. Findings include: See F552: The facility failed to ensure changes in medication were communicated to residents (R33) and or resident representative infringing on the resident's right to be informed. See F625: The facility failed to provide a written notice of a bed-hold at the time of transfer for hospitalizations as…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-12-20 · tag F0552 — isolatedEnsure that residents are fully informed and understand their health status, care and treatments.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and document review, the facility failed to ensure changes in medication were communicated to 1 of 1 residents (R33) reviewed for notification of change in medications. Findings include: R33's significant change Minimum Data Set (MDS) dated [DATE], indicated diagnoses included dementia, chronic diastolic congestive heart failure (CHF), atrial fibrillation (irregular heartbeat), peripheral neuropathy (nerve damage), and diabetes. R33's cardiology clinic note dated 2/28/24, indicated R33 presented with family member (FM)-B for a cardiology provider visit on 2/26/24. R33 had CHF with noted congestion in lungs and reported occasional shortness of breath and lower extremity edema. R33 needed to follow up with the cardiologist in one year, or sooner as needed. On 2/26/24, the cardiologist ordered furosemide (Lasix) 20mg daily as needed (PRN) for lung congestion and/or lower extremity edema related to CHF. R33's progress note dated 3/26/24 at 3:24 p.m., indicated Pharmacist recommendation of PRN…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 18 citations
- Potential for harm · D2024-12-20 · tag F0578 — failed to honor advance directives / code status — isolatedHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and document review, the facility failed to ensure advanced directives for emergency care and treatment were accurately reflected in all areas of the medical chart to ensure resident wishes would be implemented correctly in an emergent situation for 1 of 24 residents (R13) reviewed for advanced directives. Findings include: R13's admission Minimum Data Set (MDS) dated [DATE], indicated R13 admission date of 10/16/2024, was moderately cognitively impaired and had the following diagnoses: hypertension (HTN) (high blood pressure), arthritis, osteoporosis (bones becomes weak and brittle), and asthma. R13's Provider Orders for Life-Sustaining Treatment (POLST) dated 10/17/24, indicated R13's resuscitation wishes were Do Not Attempt Resuscitation/DNR. The document was signed by R13's Heath care agent, and the Physician's assistant. On 12/16/24 R13's resuscitation status in the electronic medical record (EMR) banner was FULL CODE. On 12/16/24 at 12:12 p.m., the registered nurse manager (RN)-D stated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-12-20 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and document review, the facility failed to notify and consult provider for 2 of 2 residents (R33, R43) reviewed for heart failure monitoring. Findings include: R33's significant change Minimum Data Set (MDS) dated [DATE], indicated diagnoses included dementia, chronic diastolic congestive heart failure (CHF), atrial fibrillation (irregular heartbeat), peripheral neuropathy (nerve damage), and diabetes. R33's Physician Fax Order Form dated 12/4/24, indicated an order for Lasix (a diuretic) 20mg daily as needed (PRN) for 3-pound (lb.) gain in a day or 5-lb. gain in a week. R33's weight summary and/or treatment administration record (TAR), printed 12/18/24, indicated the following daily weights from 12/5/24 to 12/18/24: 12/18 - 212 12/17 - no weight indicated 12/16 - 214.5 12/15 - 211 12/14 - 211 12/13 - 211.5 12/12 - 211 12/11 - 212 12/10 - no weight indicated 12/9 - 212 12/8 - 208 12/7 - 211 12/6 - 211 12/5 - 210.5 R33's weight summary and/or TAR, printed 12/18/24, indicated R33 had a 3.5-lbs…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-12-20 · tag F0625 — isolatedNotify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and document review, the facility failed to provide a written notice of a bed-hold at the time of transfer for two hospitalizations for 1 of 2 residents (R33) reviewed for hospitalization. Findings include: R33's significant change Minimum Data Set (MDS) dated [DATE], indicated diagnoses included dementia, chronic diastolic congestive heart failure (CHF), atrial fibrillation (irregular heartbeat), peripheral neuropathy (nerve damage), and diabetes. R33's progress note dated 8/14/24 at 12:52 p.m., indicated R33 was transferred via ambulance to the hospital for increased redness and swelling in the left foot, and a verbal bed-hold was received from FM-B. R33's progress note dated 8/14/24 at 6:20 p.m., indicated R33 was admitted to the hospital for intravenous (IV) antibiotic treatment. A subsequent progress noted dated 8/20/24 at 11:57 p.m., indicated R33 returned from the hospital. R33's Bed-hold Policy form, dated 8/14/24, indicated a bed-hold telephone consent was obtained verbally from R33's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-12-20 · tag F0640 — isolatedEncode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and document review, the facility failed to complete and transmit a discharge return not anticipated Minimum Data Set (MDS) for 2 of 2 residents (R25, R48) reviewed for transmission of resident assessment. Findings include: R25's significant change MDS dated [DATE], included an admission date of 6/4/24. R25 was cognitively intact with a primary diagnosis of osteoarthritis of the right hip (the tissue of the joint breaks down over time) with joint replacement. R25's facility assessment titled Post Discharge Plan of Care dated 6/21/24, included a discharge date of 6/21/24. Assessment included R25 participated in the discharge plan. R25's medical record lacked evidence a discharge MDS was completed. R48's admission MDS dated [DATE], included an admission date of 8/2/24. R48 was cognitively intact with a primary diagnosis of hyponatremia (low sodium level). R48's progress note dated 9/5/24, included R48 left the facility and stated she would not be returning. Facility noted a Minnesota Adult Abuse…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-12-20 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and document review, the facility failed to revise the comprehensive care plan for 2 of 2 residents (R33, R43) reviewed for heart failure. Findings include: R33's significant change Minimum Data Set (MDS) dated [DATE], indicated R33 was admitted to facility on 9/15/23 and had the following diagnoses: chronic diastolic congestive heart failure (CHF), atrial fibrillation (A-Fib), chronic obstructive pulmonary disease (COPD), and diabetes. The MDS further indicated R33 was cognitively intact. R33's care plan with a last review date of 6/19/24, indicated a focus area of alteration in respiratory status related to diagnoses of COPD, sleep apnea, CHF, chronic bronchitis, and resident experienced shortness of breath (SOB) with exertion. Interventions were listed to administer medications/nebulizers as ordered and observe for effectiveness/side effects; observe for SOB, dyspnea (labored breathing), cyanosis (blue skin), change in mentation (mental function), anxiety, restlessness, air hunger, and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-12-20 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and document review, the facility failed to ensure appropriate hand hygiene for 2 of 4 staff observed for medication pass. Further, the facility failed to ensure 1 of 1 staff consistently followed infection control standards of practice for handling soiled clothing to reduce the risk of infection. This practice had the potential to affect all 57 residents, staff, and visitors. Findings include: During observation on 12/19/24 at 7:51 a.m., registered nurse (RN)-C was preparing and administering medications for a resident. RN-C prepared medication in medication cup, locked the medication cart, went to resident in common area and handed medication cup to the resident who took medications independently. RN-C returned to the cart, picked up a new medication cup off of a stack of medication cups, pulled up information for a new resident on computer and unlocked medication cart to retrieve medications. RN-C did not wash hands with soap and water or utilize alcohol-based hand sanitizer during this process. During interview on 12/19/24 at 7:54 a.m., RN-C…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-12-20 · tag F0883 — failed to offer flu and pneumonia vaccines — isolatedDevelop and implement policies and procedures for flu and pneumonia vaccinations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide pneumococcal vaccine in a timely manner to 1 of 5 residents (R45) reviewed for immunizations. Findings include: R45's admission Minimum Data Set (MDS) dated [DATE], included an admission date of 11/5/24. R45's MDS indicated he was not up to date with the Pneumococcal vaccinations. Undated facility document titled Pneumococcal Vaccination Consent/Declination was marked yes next to the question asking if R45 would have been interested in receiving the recommended pneumococcal vaccination. Form was signed by R45 and uploaded to the electronic medical record (EMR) within the same week as admission. During an interview on 12/20/24 at 11:39 a.m., director of nursing (DON) stated she was unsure of the process of reviewing for and giving immunizations and would have to defer to the infection preventionist. During an interview on 12/20/24 at 1:20 p.m., infection preventionist (IP) stated she reviewed immunization status when a resident was admitted…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-10-10 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and document review, the facility failed to contact the resident's physician of missed administration of medication for 1 of 1 resident (R2) reviewed for medication errors. The missed administration of medication resulted in a critical low potassium level of 2.4 mmol/L (millimoles per liter) (normal range 3.5 - 5.1 mmol/L). Findings include: R2's progress note dated 9/30/24 at 4:15 a.m. indicated on-call provider notified R2 had increased edema 3+ bilateral extremities (BLE) and increased pain. R2 had been admitted from hospital on 9/27/24 and discontinued diuretic Bumetanide (Bumex). Pain to BLE was 7/10 and edema 3+ from toes to knees. Ordered received administer Lasix (diuretic) 20 milligrams (mg) now and follow up with primary care provider (PCP) in morning. R2's progress note dated 10/1/24 at 1:14 p.m., seen by primary care provider (PCP) today on rounds. Add Bumex 2 milligrams (mg) daily for edema, weight daily for two week and check labs on Thursday, 10/3/24. R2's medication order…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-10-10 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and document review, the facility failed to ensure potassium was available, administered timely and administered as prescribed by the physician for 1 of 1 resident (R2). R2 missed 10 doses of potassium resulting in a critical low potassium level of 2.4 mmol/L (millimoles per liter) (normal range 3.5 - 5.1 mmol/L) requiring IV potassium. R2 was asymptomatic and stable. Findings include: R2's potassium lab results 9/27/24, potassium level 3.8 mmol/L. R2's progress note dated 9/30/24 at 4:15 a.m. indicated on-call provider notified R2 had increased edema 3+ bilateral extremities (BLE) and increased pain. R2 had been admitted from hospital on 9/27/24 and discontinued diuretic Bumetanide (Bumex). Pain to BLE was 7/10 and edema 3+ from toes to knees. Ordered received administer Lasix (diuretic) 20 milligrams (mg) now and follow up with primary care provider (PCP) in morning. R2's hospital follow-up visit dated 10/1/24, identified recently hospitalized for E. coli ((bacteria) pneumonia and septic…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2024-07-19 · tag F0880 — failed to prevent and control infections — widespreadProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and document review, the facility failed to ensure infection control mitigation processes were timely and effectively implemented prior to, and during, facility demolition and renovations. In addition, the facility failed to hire a licensed, and certified contractor, to oversee the construction. This had the potential to impact all 51 residents within the facility. Findings include: Between 7/12/24 and 7/15/24, five Common Entry Point (CEP) complaints were submitted to the State Agency (SA) from multiple residents. Concerns centered mainly around a construction project not being properly overseen by a licensed contractor and failure to adhere to Centers for Disease Control and Prevention (CDC) Long Term Care (LTC) construction guidelines for infection control (IC) and resident respiratory and safety protections. As a result, construction odors and dust traveled into resident areas and a potential black mold discovery was not properly remediated and removed. A CDC website, Part ll. Recommendations for Environmental Infection Control in Health-Care…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-07-19 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and document review, the facility failed to ensure necessary care and services were provided to 1 of 1 resident (R1), whose severe environmental allergies were not adequately addressed to ensure she was comfortable and sufficiently protected from preventable allergy reactions. Additionally, when facility renovations were started, adequate barriers to prevent debris and chemical pollution from leaving the construction area were not maintained to protect R1. Findings include: During a facility tour on 7/18/24, at 9:39 a.m., the second-floor spa room had a sign on its closed door that indicated the room underwent a complete renovation which started on 7/8/24. The spa doorway was encased by a temporary non-zippered enclosed barrier made of plastic sheeting and wooden 2x4s. The barrier's entrance was a cut in the plastic that ran from the floor to about a foot from the ceiling and was unsecured to the floor, which caused a gap in the entrance. Observations were made through the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-01-24 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and document review the facility failed to report an allegation of abuse timely (with in two hours) to the State Agency for 1 of 1 resident (R2) reviewed for allegations of physical abuse. Findings include: During an interview on 1/22/24 at 4:20 p.m., R2 stated a black girl came into her room about a week ago and hit her on the back and that she got smart with her. R2 further stated she had not told any of the staff because she didn't know what the girl's name was. On 1/22/24 at 4:25 p.m., the director of nursing (DON) was notified of R2's allegation of abuse. During an interview on 1/22/24 at 5:40 p.m., the DON stated she had interviewed R2 and had enough information to determine who the alleged perpetrator (AP) probably was. Further stated she notified the administrator, and the next step was to interview the AP. During an interview on 1/22/24 at 5:45 p.m., the administrator stated she was aware of the alleged abuse by R2 and would work through their process. During an interview on 1/23/24 at 10:35 a.m., the DON indicated they were continuing to investigate. The…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2023-10-26 · tag F0727 — failed to provide required RN coverage — widespreadHave a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and document review the facility failed to have 8 hours of consecutive registered nursing coverage on a daily basis. This had the potential to affect all 54 residents residing in the facility. Findings include: The Centers for Medicare and Medicaid Services (CMS) Payroll Based Journal (PBJ) Staffing Data Report identified during the third quarter of 2023 (4/1/23 through 6/30/23) the facility failed to have registered nurse (RN) coverage for the entire quarter. The facility provided schedules for the third quarter of 2023 indicated a lack of RN coverage for 8 consecutive hours for the following dates: 4/16, 4/30, 5/7, 5/14, 5/28, 6/3, and 6/11. The facility provided schedules for week of the survey period (10/22/23 through 10/28/23) and month preceding (9/23/23 through10/23/23) indicated a lack of RN coverage for 8 consecutive hours for the following dates: 9/23, 9/24, and 10/1. During an interview on 10/25/23 at 9:40 a.m., staff scheduler (SS-E) stated that when creating the schedule, she made sure to have 24 hours of licensed nursing coverage, and 8 hours of that…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2023-10-26 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to maintain temperature logs for refrigerators and food served. This had the potential to affect all 54 residents residing in the facility. Finding includes: During observation on 10/24/23 at 2:47 p.m., the 2nd floor kitchenette refrigerator temperature log indicated multiple missing entries. 1st and 3rd floor kitchenette refrigerator temperature logs indicated missing multiple entries as well. Facility document for refrigerator logs indicated 25 missing temperatures for 1st floor kitchenette refrigerator, 45 missing temperatures for 2nd floor kitchenette refrigerator, and 43 missing temperatures for 3rd floor refrigerator. During observation on 10/25/23 at 11:57 a.m., dietary cook (DC-A) and DC-B finished noon meal prep in the kitchen. However, did not record temperatures from meal preparation on temperature logs located on cabinets above preparation station in main kitchen. During observation on 10/25/23 at 12:08 p.m., DC-A recorded food temperatures prior to serving food for 2nd floor kitchenette. During…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2023-10-26 · tag F0851 — widespreadElectronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and document review, the facility failed to submit the payroll-based journal system (PB&J) staffing data to Centers for Medicare and Medicaid Services (CMS). This had the potential to affect all 54 residents residing in the facility. Findings included: The Centers for Medicare and Medicaid Services' (CMS) Payroll Based Journal (PBJ) Staffing Data Report identified during the third quarter of 2023 (4/1/23 - 6/30/23) the facility failed to have registered nurse (RN) coverage and licensed nursing coverage for 24 hours a day for the entire quarter for the following dates: 4/1, 4/2, 4/3, 4/4, 4/5, 4/6, 4/7, 4/8, 4/9, 4/10, 4/11, 4/12, 4/13, 4/14, 4/15, 4/16, 4/17, 4/18, 4/19, 4/20, 4/21, 4/22, 4/23, 4/24, 4/25, 4/26, 4/27, 4/28, 4/29, 4/30, 5/1, 5/2, 5/3, 5/4, 5/5, 5/6, 5/7, 5/8, 5/9, 5/10, 5/11, 5/12, 5/13, 5/14, 5/15, 5/16, 5/17, 5/18, 5/19, 5/20, 5/21, 5/22, 5/23, 5/24, 5/25, 5/26, 5/27, 5/28, 5/29. 5/30, 5/31, 6/1, 6/2, 6/3, 6/4, 6/5, 6/6, 6/7, 6/8, 6/9, 6/10, 6/11, 6/12, 6/13, 6/14, 6/15, 6/16, 6/17, 6/18, 6/19, 6/20, 6/21, 6/22, 6/23, 6/24, 6/25, 6/26, 6/27,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-10-26 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and document review, the faciilty failed to notify the resident's physician of omitted medications, reason for medication omissions, and abnormal blood sugars for 1 of 2 residents (R44) reviewed for insulin. Findings include: R44's admission Minimum Data Set (MDS) dated [DATE], indicated R44 admitted to the facility on [DATE], and had severe cognitive impairment. R44's diagnoses included diabetes mellitus (DM) and Alzheimer's Disease. R44 received daily insulin injections. R44's Medication Review Report dated 10/26/23, indicated R44 was prescribed scheduled mealtime and sliding scale Humalog insulin (fast-acting insulin), and scheduled Lantus insulin (long-acting insulin). The orders lacked parameters to hold the scheduled mealtime insulin. R44's Medication Administration Record (MAR) dated 10/1/23 through 10/31/23, indicated R44's scheduled mealtime insulin was held on 10/9/23 at 12:00 p.m. (Humalog 10 units). R44's progress note dated 10/9/23 at 12:58 p.m., the lunchtime dose of Humalog 10…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-08-23 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and document review, the facility failed to notify a resident representative timely of bruising for 1 of 3 residents (R4) reviewed for injury of unknown source. Findings include: R4's Diagnoses List indicated R4's diagnoses included dementia and diabetes. R4's Face Sheet listed family member (FM)-A as the emergency contact, responsible party, financial and health care power of attorney. R4's significant change Minimum Data Set (MDS) dated [DATE], indicated R4's cognitive status was not assessed. The MDS further indicated R4 had frequent physical and verbal behaviors that interfered with her care and were disruptive to the care/living environment. R4 frequently rejected care. R4's Skin Evaluation dated 8/9/23 indicated R4 had numerous bruises, several small bruises on all extremities and abdomen. R4's medical record lacked indication FM-A was notified of these bruises. R4's Skin Evaluation dated 8/15/23 indicated R4 had numerous bruises, several small bruises on all extremities and abdomen.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · C2024-01-24 · tag F0607 — failed to have anti-abuse policies — widespreadDevelop and implement policies and procedures to prevent abuse, neglect, and theft.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and document review, the facility failed to have an updated policy on abuse reporting that addressed reporting all incidents of abuse within 2 hours of the allegation. This had the potential to affect all residents that reside at this facility. Findings include: Review of the facility's undated Abuse Prevention and Vulnerable Adult Procedure Program Policy indicated, the facility was to report all alleged violations and substantiated incidents to the state agency and to all other agencies as required within 24 hours for any reportable incident and two hours for those involving a significant injury and take all necessary corrective actions depending on the results of the investigation. The facility policy lacked evidence of current regulatory requirements. During an interview on 1/23/24 at 12:15 p.m., the administrator verified the Vulnerable Adult Procedure Program Policy did not include the current regulatory language. Further stated the prior management company took all the policies when they vacated the facility in November of 2023 and the facility was left…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
$97,996 in federal fines across 2 penalties. 1 Medicare payment denial on record.
- $27,378 — penalty dated 2026-06-04
- $70,618 — penalty dated 2024-12-20
- Medicare payment denial — starting 2025-01-31 for 5 days
Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.
Part of a chain
This home belongs to BENEDICTINE HEALTH SYSTEM — 23 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 2 of 5 | 2.8 | -0.8 vs chain |
| Health inspection | 2 of 5 | 2.5 | -0.5 vs chain |
| Staffing | 4 of 5 | 4.0 | ≈ chain avg |
| Quality measures | 2 of 5 | 2.9 | -0.9 vs chain |
The other 22 homes this chain runs (chain average 2.8★, per CMS)
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Since |
|---|---|---|---|
| CARLEY, GERALD | Individual | CORPORATE DIRECTOR | since 01/22/1969 |
| KNAPP, MARK | Individual | CORPORATE DIRECTOR | since 09/26/2012 |
| KOOP, STEVEN | Individual | CORPORATE DIRECTOR | since 01/01/2026 |
| PAULSEN, RONALD | Individual | CORPORATE DIRECTOR | since 01/01/2026 |
| PETERSON, ANNELIESE | Individual | CORPORATE DIRECTOR | since 01/01/2026 |
| TOMCZIK, PAUL | Individual | CORPORATE DIRECTOR | since 09/23/2015 |
| VEBELUN, EDWARD | Individual | CORPORATE DIRECTOR | since 01/01/2026 |
| BERGIEN, TRICIA | Individual | CORPORATE OFFICER | since 01/01/2026 |
| RYMANOWSKI, KEVIN | Individual | CORPORATE OFFICER | since 01/01/2026 |
| KUHN, JENNIFER | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 01/01/2026 |
| LEWIS, BRIAN | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 01/01/2026 |
| BENEDICTINE HEALTH SYSTEM | Organization | ADP OF THE SNF | since 01/01/2026 |
CMS files one row per role, so the 14 rows in the source record cover these 12 parties — each is shown once here with every role it holds. Nothing is omitted. The source lists no ownership percentage for any of them — PECOS records a share only for equity interests, not for board or management roles.
1 organizational owner listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in MN
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Minnesota Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 245339. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-02-26, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.