Edenbrook Rochester West
2215 Highway 52 North, Rochester, MN 55901 · For profit - Limited Liability company · 48 certified beds · (507) 288-1818 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- a high payroll-based staffing rating (5/5)
- lower-than-typical staff turnover (34% vs 45% nationally) — better care continuity
- it has a citation for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- inspectors cited 1 immediate-jeopardy problem — the most serious level
- inspectors recorded 1 serious finding as past non-compliance — the problem was found, fixed, and verified before the survey closed, so it is history rather than a current condition, but it is still worth asking what changed
- a high number of inspection citations overall (41) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- the CMS record shows $14,518 in federal fines (most recent 2023-10-24)
- its payroll- and facility-reported staffing and quality-measure scores sit well above its independent inspection score
- its independent health-inspection rating is low (1/5)
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 1 of 5 |
| StaffingFrom payroll records (PBJ) | 5 of 5 |
| Quality measuresSelf-reported by the facility | 3 of 5 |
Worth a closer look. This home's staffing and quality-measure ratings run 4 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself, and staffing on its payroll (PBJ) submissions — so a gap this large is worth reading the inspection record for.
Location & what’s nearby
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Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 3 of 5 |
| Long-stay residentspeople who live here | 5 of 5 |
| Short-stay residentsrehab / post-hospital | 1 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating improved from 1 to 2 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 15.3% | 18.2% | 15.4% | typical |
| Long-stay residents who lose too much weight | 4.3% | 4.1% | 5.4% | better |
| Long-stay residents with a catheter left in their bladder | 0.0% | 1.9% | 0.9% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with a urinary tract infection | 3.9% | 2.6% | 2.0% | worse |
| Long-stay residents with depressive symptoms | 4.5% | 4.1% | 6.5% | better |
| Long-stay residents who were physically restrained | 0.0% | 0.1% | 0.1% | better |
| Long-stay residents with falls causing major injury | 2.5% | 4.0% | 3.3% | better |
| Long-stay residents whose ability to walk worsened | 16.1% | 20.5% | 16.1% | typical |
| Long-stay residents on antianxiety or hypnotic medication | 1.4% | 12.5% | 18.9% | better |
| Long-stay residents given the seasonal flu vaccine | 100.0% | 96.1% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 3.7% | 5.2% | 4.7% | better |
| Long-stay residents with worsening bladder/bowel control | 21.4% | 24.5% | 21.2% | typical |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 8.0% | 17.1% | 17.1% | better |
| Short-stay residents who newly got an antipsychotic medication | 3.9% | 1.9% | 1.4% | worse |
| Short-stay residents given the seasonal flu vaccine | 60.5% | 82.7% | 79.4% | worse |
| Short-stay residents rehospitalized after admission | 32.8% | 23.5% | 22.6% | worse |
| Short-stay residents with an outpatient ER visit | 33.8% | 14.8% | 12.0% | worse |
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
49.7% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 51 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Therapy staffing: this home’s payroll records show 0.24 therapist hours per resident per day in 2026Q1 — more than 31% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 7% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 49.7%CMS range 39.3–62.8 | 51.5% | Oct 2022–Sep 2024 | no different from U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 9.8%CMS range 6.3–14.9 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 100.0% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 0.0% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 2.6% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 8.4%CMS range 4.8–14.0 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 0.95 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 48 beds and averages 27.8 residents a day — about 58% occupied, or roughly 20 beds typically open. It often has substantial empty capacity — worth asking why, since low census can reflect either a new or shrinking home or one families are avoiding. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 4.25 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 1.78 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.24 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 3.66 hrs/resident/day on weekends vs 4.49 on weekdays — 19% thinner on weekends. RN hours go from 1.97 to 1.30 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 34% is below the national median of 45%.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
41 citations, most serious first. The 13 most serious are shown; the remaining 28 are one tap away and print in full.
- Immediate jeopardy · J2025-09-08 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to identify, assess, monitor, and follow physicians' orders for signs and symptoms of hypoglycemia (low blood sugar) for 1 of 3 residents (R1) who had diagnosis of diabetes. This resulted in an immediate jeopardy (IJ) situation for R1 who had continuous low blood sugars without treatment that resulted in hospitalization with hypoglycemia. The IJ began on 8/29/25 at 4:00 p.m., when interventions were not implemented to prevent hypoglycemia. The facility did not notify the provider and R1's blood sugars continued to drop until he was sent to the ED on 8/30/25 at 1:20 a.m. The administrator, director of nursing (DON), assistant director of nursing ADON), regional nurse consultant (RNC), activity director (D), health unit coordinator (HUC), and licensed social worker (LSW) were notified of the IJ on 9/4/25 at 5:14 p.m. The immediacy was removed on 9/5/25, but noncompliance remained at the lower scope and severity level 2 (D), which indicated no actual harm…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Immediate jeopardy · Jcited before2023-10-24 · tag F0760 — failed to prevent significant medication errors — isolatedEnsure that residents are free from significant medication errors.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and document review the facility failed to administer the right prescribed medications to right residents for 1 of 3 residents (R1). R1 had developed hypotension (low blood pressure) and bradycardia (low heart rate) that required emergency medical treatment and admitted to the hospital ICU (intensive care unit) to stabilize R1's condition which resulted in an immediate jeopardy (IJ). The immediate jeopardy (IJ) began on 10/9/23, when registered nurse (RN)-A failed to identity R1 prior to the administration of prescribed medications. The director of nursing (DON) and vice president of success (VPOS) were notified of the IJ on 10/24/23, at 6:30 p.m. The facility immediately implemented corrective action on 10/9/23, the deficient practice was corrected on 10/9/23, prior to the start of the survey and was therefore issued at Past Noncompliance. Findings include: Facility reported incident (FRI) dated 10/9/23, indicated registered nurse (RN)-A (who was in training as new employee) was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · G2025-11-20 · tag F0691 — failed to provide colostomy / ostomy care — isolatedProvide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and document review, the facility failed to ensure physician orders were in place to provide treatment and monitoring for an ostomy (ileostomy) (opening to allow waste to exit the body and be collected in a pouch) for 1 of 1 resident (R5) reviewed for ostomy care. The facilities failure resulted in harm for R5 who continued to exhibit symptoms of redness, severe pain, excoriation (abrasion, breakdown) and infection requiring two courses of antibiotics.Findings include:R5 was admitted to the facility on [DATE]R5's Minimum Data Set (MDS) assessment, dated 09/12/25, identified no cognitive impairment, had limited range of motion of both her upper and lower extremities and R5 required substantial to maximal assistance with personal hygiene. In addition, R5 had an ileostomy to manage her fecal excretion.R5's care plan dated 6/24/2025, had an alteration in elimination; interventions listed included, ileostomy care as ordered. R5's care plan lacked direction or interventions of how to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-05-13 · tag F0725 — failed to have enough nursing staff — isolatedProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure sufficient staff were available to meet resident needs for 2 of 3 residents (R3 and R2), resulting in a pattern of delayed toileting assistance and care needs.Findings include:R3's Face sheet printed 5/13/26, identified diagnoses including Parkinsonism, polyneuropathy, chronic pain syndrome, urge incontinence, Crohn's disease, chronic kidney disease stage 3b, protein-calorie malnutrition, and attention to ileostomy (opening in the abdomen for stool drainage into a bag).R3's 5-day Prospective Payment System (PPS) Minimum Data Set (MDS) dated [DATE], indicated R3's cognition was intact, had impaired range of motion (ROM) in both upper and lower extremities, was dependent for toileting hygiene and transfers, required partial to moderate assistance with rolling in bed, substantial to maximal assistance with lower body dressing, and required a mechanical lift for transfers and a wheelchair for mobility. The MDS further identified R3 had…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-11-20 · tag F0726 — failed to have competent, trained nursing staff — patternEnsure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and document review, the facility failed to ensure direct-care nursing staff were appropriately trained and competent in the assessment and care of ostomies for 1 of 1 (R5) resident reviewed for ostomy care.Findings include:R5 was admitted to the facility on [DATE] R5's Minimum Data Set (MDS) assessment, dated 09/12/25, identified no cognitive impairment, had limited range of motion of both her upper and lower extremities and R5 required substantial to maximal assistance with personal hygiene. In addition, R5 had an ileostomy to manage her fecal excretion. R5's care plan dated 6/24/2025, had an alteration in elimination; interventions listed included, ileostomy care as ordered. R5's care plan lacked direction or interventions of how to care for the ileostomy. During an interview on 11/18/25 at 3:19 p.m., registered nurse (RN)-B stated R5 does not have orders for specific ostomy supplies or dressing changes. RN-B stated the R5 requires frequent, almost daily dressing changes. RN-B…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-11-20 · tag F0801 — patternEmploy sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and document review the facility failed to ensure all staff working in the dietary department had training on use of equipment, safe temperatures to ensure food safety and sanitation processes. This had the potential to affect all 29 residents in the facility. Findings include:During the initial kitchen tour on 11/17/25 at 10:58 a.m., dietary aide (D)-C met surveyor inside main kitchen entrance; exited the kitchen, putting on hair net and returning to the kitchen. Returned to stove side, D-C lacked a beard cover. Dietary aide (D)-B offered to escort surveyor since the dietary manager was not in the building yet. At the conclusion of the initial tour, D-B could not state the normal temperature ranges for the facility refrigerators and freezers. Further, D-B could not state how to complete temperature checks for the new dishwasher. Additionally, D-B stated it was acceptable to serve uncovered food from the freezer to residents, food in the refrigerators doesn't need a labeled expiration date because they use it so fast, and it was acceptable to have staff beverages…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-11-20 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and interview the facility failed to ensure infection control practices were maintained by wearing a hair net and beard cover while in the kitchen. Additionally, the facility failed to ensure a commercial dishwasher was adequately monitored (i.e., every shift). Last, the facility failed to ensure food stored in the refrigerators and freezers were labeled, dated and discarded properly. These deficient practices had the potential to affect all 29 residents, staff and visitors who received food from facility kitchen. During the initial kitchen tour on 11/17/25 at 10:58 a.m., dietary (D)-C greeted surveyor inside the kitchen; after introductions D-C exited the kitchen with surveyor and applied a hairnet, returning to stove side to finish cooking lunch vegetables. D-C stated he should have put his hairnet on before coming into the kitchen. D-C did not have a beard cover while at stove side. Dietary (D)-B assisted surveyor with kitchen tour since dietary manager was not at the facility. The kitchen had one commercial dishwasher, staff indicated this was new and had…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-11-20 · tag F0628 — isolatedProvide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure appropriate information was communicated to the receiving facility, and obtain provider orders prior to discharge for 1 of 1 residents (R37) reviewed for discharge. Finding includeR37's discharge minimum data set (MDS) assessment dated [DATE], indicated R37 was admitted [DATE] after a short-term hospital stay with plans to return home/community. No long- or short-term memory issues and no behaviors. R37 was independent with eating, set up for oral hygiene, partial assist for bathing and upper body dressing, substantial assist with toilet and personal hygiene, and lower body dressing. R37 was dependent on staff for applying and removing footwear and required partial assist with bed mobility and transfers. R37 was diabetic and received insulin. R37's diagnoses list included respiratory failure, diabetes, obstructive pulmonary disease, depression, sleep apnea, heart failure, kidney disease, long term use of insulin, dependence on oxygen. R37's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-11-20 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and document review, the facility failed to comprehensively assess and initiate a plan of care for 1 of 1 (R5) resident who was reviewed for ostomy care.Findings include:R5's Minimum Data Set (MDS) assessment, dated 09/12/25, identified R5 had no cognitive impairment, and R5 had an ileostomy to manage her fecal excretion. R5's care plan dated 6/24/2025, identified R5 had an ileostomy and alteration in elimination; interventions listed included, ileostomy care as ordered. R5's care plan lacked direction or interventions of how to care for the ileostomy . During observation and interview on 11/18/25 at 3:19 p.m., R5 stated her ileostomy is leaking and needed to be changed. R5 stated the area around her ostomy is also reddened and has a burning sensation almost all the time. R5 stated the condition of her ostomy causes her pain and she gets anxious because she feels the facility isn't doing enough to reduce her pain and discomfort. Registered nurse (RN)-B stated the resident has had her ostomy appliance changed 3 times in the last 12 hours. RN-B began to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-11-20 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and document review the facility failed to provide professional standards of practice when staff completed treatments and later entered orders in the medical administration record without verification from a physician for 1 of 1 resident (R5) reviewed for ostomy cares.Finding include:R5's Minimum Data Set (MDS) assessment, dated 09/12/25, identified no cognitive impairment, had limited range of motion of both her upper and lower extremities and R5 required substantial to maximal assistance with personal hygiene. In addition, R5 had an ileostomy to manage her fecal excretion. R5's care plan dated 6/24/2025, had an alteration in elimination; interventions listed included, ileostomy care as ordered. R5's care plan lacked direction or interventions of how to care for the ileostomy . R5's treatment administration record (TAR) and medication administration record (MAR) lacked ostomy change orders, ostomy site assessments, ostomy supplies, dates and times of appliance changes, and staff completing ostomy appliance changes. During an interview and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-11-20 · tag F0710 — isolatedObtain a doctor's order to admit a resident and ensure the resident is under a doctor's care.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and document review, the facility failed to ensure a resident had physician orders for the care and treatment for 1 of 1 (R5) resident reviewed for ostomy care.Findings include:R5's Minimum Data Set (MDS) assessment, dated 09/12/25, identified no cognitive impairment, had limited range of motion of both her upper and lower extremities and R5 required substantial to maximal assistance with personal hygiene. In addition, R5 had an ileostomy to manage her fecal excretion. R5's care plan dated 6/24/2025, had an alteration in elimination; interventions listed included, ileostomy care as ordered. R5's care plan lacked direction or interventions of how to care for the ileostomy.R5 was initially admitted on [DATE]. R5's admission orders included call MD (medical doctor) with any excessive bleeding, pus, foul smelling drainage, stoma that is recessing into the belly, bulging skin around the stoma, change in stoma color, chills, nausea/vomiting, increased pain in the belly or around the stoma, no gas or…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-11-20 · tag F0756 — failed to review each resident's drug regimen — isolatedEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and document review, the facility failed to ensure consulting pharmacist recommendations were addressed or acted upon for 1 of 5 residents (R5) reviewed for unnecessary medications.Findings include:R5's Minimum Data Set (MDS) assessment, dated 09/12/25, identified R5 no cognitive impairment, had limited range of motion of both her upper and lower extremities and diagnosis included: metabolic encephalopathy (diffuse brain dysfunction), lewy body dementia (protein deposits in the brain leading to cognitive decline), parkinsonism (movement disorder), psychotic disturbances, major depressive disorder and moderate anxiety. R5's medication orders included:Cyanocobalamin 1000mg Oral Daily: Start date 8/4/25Diclofenac Sodium External Gel 1% Topical, apply to right chest arms four times per day: Start Date 8/4/25 Pharmacy recommendations included:8/30/25Cyanocobalamin 1000mg Oral Daily - CHANGE TO Cyanocobalamin 1000mcg Oral DailyDiclofenac Sodium External Gel 1% Topical, apply to right chest arms four times per day - CHANGE TO Diclofenac Sodium External Gel 1% Topical,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-11-20 · tag F0921 — failed to keep a safe, functional, sanitary building — isolatedMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and document review, the facility failed to ensure respiratory equipment was properly maintained for 2 of 2 residents (R27 and R2) reviewed for respiratory care. Findings include: R27 R27's admission minimum data set (MDS) assessment dated [DATE] indicated R27 was cognitively intact with no behaviors, independent with ADL's and uses oxygen. R27's care plan included a respiratory care plan indicating saddle embolus and OSA [obstructive sleep apnea] with interventions that included oxygen per MD (medical doctor) order R27's provider orders included: oxygen 2 liters per nasal cannula at rest, 4 liters with activity. CPAP [a machine used to treat sleep apnea] pressure setting as settings stored. Change distilled water daily During observation on 11/17/25 at 12:23 p.m., an oxygen concentrator was observed in R27's room next to the bed. The plastic housing where the oxygen tubing connects to the machine was broken with sharp edges. A nasal cannula was attached to one end of a metal…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 28 citations
- Potential for harm · D2024-12-10 · tag F0692 — failed to prevent malnutrition and dehydration — isolatedProvide enough food/fluids to maintain a resident's health.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and document review the facility failed to ensure food preferences were comprehensively assessed, a physician ordered nutritional supplement was available for administration and further failed to obtain physician ordered daily weights for 1 of 3 residents (R1) with impaired nutrition to help maintain adequate nutritional status that was consistent with the residents nutritional assessment, reviewed for weight loss. Findings include: Nutritional supplement: refers to products that are used to compliment a residents dietary needs (e.g., calorie or nutrient dense drinks .and meal replacement products). R1's order summary dated 2/20/24, identified an order to daily call MD if weight change of 3 pounds in 1 day or greater than 7 pounds in 1 week every day. An additional order dated 6/27/24, for Boost Breeze (a nutritional fruit flavored drink that provides extra calories and protein) every day at HS for additional nutritional support. On 8/27/24, identified to provide ProHeal (a liquid…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-10-23 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and document review the facility failed to ensure food temperatures were monitored consistently prior to serving to prevent risk of food born illness. The facility further failed to maintain a clean refrigerator and freezer for food storage. This had the potential to affect all 28 residents residing at the facility. Findings include: During dining/kitchen tour on 10/21/24 at 2:30 p.m., with dietary manager (DM) identified resident refrigerator in the dining room adjacent to the kitchen was to have loose debris laying on the bottom , unknown sticky substance spilled on bottom and on the shelves. In addition, items were not labeled to identify what items belonged to what residents. Observation of the freezer located in the basement of the facility had loose frozen carrots on the bottom, looked like ice buildup on top shelf, and frost around the door. DM reported cleaning the refrigerator and the freezer are shared by nursing and dietary staff. DM revealed there was no cleaning log or schedule to ensure completion. DM further identified they are to be…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-10-23 · tag F0641 — isolatedEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to appropriately assess for broken/missing teeth and difficulty chewing for 1 of 1 (R24) resident. Findings include: R24's 8/27/24, admission Minimum Data Set (MDS) assessment identified her cognition was moderately impaired. R24's diagnosis list identified diagnosis of moderate protein calorie malnutrition, paranoid schizophrenia, dementia, and weakness. R24's oral assessment dated [DATE], indicated R24 had her own teeth and does not wear dentures, has chewing problems and R24 would be a regular diet with thin liquids with a care plan intervention to provide diet as ordered. R24's Nutritional assessment dated [DATE], identified R24 ate independently, was on a regular diet, had no difficulty chewing or swallowing, and would be given a supplement three times daily. The assessment summary identified the current diet order remains appropriate, resident appears to be tolerating diet texture and consistency, and current diet order/oral…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-10-23 · tag F0760 — failed to prevent significant medication errors — isolatedEnsure that residents are free from significant medication errors.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and document review the facility failed to ensure an insulin FlexPen was appropriately primed prior to insulin administration for 1 of 2 residents (R14) who received sliding scale (SS) insulin. Findings include: During an observation and interview on 10/22/24 at 4:32 p.m., registered nurse (RN)-A prepared to administer R14's SS insulin dose. R14's blood glucose (BG) reading checked on 10/22/24 at 4:26 p.m. was 264. The physician orders for SS Novolog Aspart insulin (FlexPen) identified the dose to be administered as 8 units. RN-A checked the pen against the MAR, removed the pen cap, dialed the pen to 2 units and depressed the plunger. She then obtained a package containing the needle for the pen, and additional supplies and preceded to R14's room. RN-A performed hand hygiene, applied gloves, wiped the end of the pen with an alcohol pad and attached the needle. She then dialed the pen to 8 units, and prepared to administer the insulin dose. RN-A was interrupted and she and the surveyor exited the room, where RN-A was asked about priming the pen without…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-10-23 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure utilization of proper personal protective equipment (PPE) with cares for 1 of 2 residents (R8) evaluated for enhanced barrier precautions (EBP). Findings include: R8's quarterly Minimum Data Set, dated [DATE] indicated R8 was cognitively intact with no behaviors, limited range of motion to both upper and lower extremities, frequent incontinence of bowel and bladder, G-tube (tube surgically placed in stomach), and tube feeding (liquid nutrition provided via g-tube) R8's face sheet indicated diagnoses of Parkinson's disease, severe protein-calorie malnutrition, nutritional anemia, and gastrostomy status. R8's orders indicated check tube placement before initiation of formula, medication administration, and flushing tube every 8 hours, flush tube with 20-30 ml of water before and after medications, check and record residuals, Compleat (brand of liquid nutrition) intermittent gravity 2.5 cans/day. ½ can at 9 am, 1 can at 2 pm, and 1 can…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-11-30 · tag F0561 — failed to honor residents' choices — isolatedHonor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and document review the facility failed to ensure waking times were honored for 1 of 1 residents (R2) for choices. Findings include: R2's admission Minimum Data Set (MDS) dated [DATE], indicated R2's did not have cognitive impairment. R2's quarterly psychosocial assessment, dated 11/27/23, identified R2 was Spanish speaking, under section 5. Culturally competent care included a focus of cultural/ethnic preferences: Spanish speaking services when needed. The assessment did not identify interventions to provide choice making activities. R2's care plan dated 10/23/23 did not identify R2's preferences for waking times and daily routines. R2 required assistance from two staff for bed mobility, toileting, and transfers and required assist of one staff for personal hygiene. During an observation and interview on 11/29/23 at 11:48 a.m., R2 was dressed in facility gown lying in bed. R2 explained he did not like to get up early and preferred to get up after lunch. He was not asked upon…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-11-30 · tag F0636 — isolatedAssess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and document review the facility failed to complete a comprehensive assessment for food preferences for 1 of 1 residents (R2) who preferred foods consistent with R2's culture. Findings include: R2's admission Minimum Data Set (MDS) dated [DATE], indicated R2's cognition was intact with diagnoses of diabetes and chronic kidney disease. MDS identified R2 was independent withe eating and did not identify R2's preferences for food choices. R2's care plan dated 10/23/23, did not identify R2's food choices/preferences. R2's Nutritional assessment dated [DATE], indicated R2 had a history of liking most foods with the exception of pork and was satisfied that the food is hot. The assessment did identify R2's food choices pertaining to cultural or individualized preferences to ensure adequate nutritional needs were met. R2's internal medicine visit dated 10/30/23, indicated R2 had nausea which limited his intake, R2 stated it's because he does not like the facility food. R2's progress note…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-11-30 · tag F0694 — isolatedProvide for the safe, appropriate administration of IV fluids for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and document review, the facility failed to ensure a peripherally inserted central catheter (PICC) was appropriately managed based on professional standards of practice and in accordance with physician orders for 1 of 1 resident (R2) reviewed for intravenous (IV) medications. Findings include: R2's hospital after visit summary (AVS) dated 10/4/23 to 10/23/23, R2 underwent placement of a PICC line for two weeks of antibiotics for MSSA (Meticillin-Sensitive Staphylococcus aureus (MSSA)-a blood stream infection) to be discontinued on 10/30/23. After antibiotic therapy PICC line will be removed. R2's admission Minimum Data Set (MDS) dated [DATE], indicated R2's cognition was intact and included diagnoses of MSSA. MDS did not identify any IV medications. R2's order summary dated 11/10/23, included an order for normal saline flush solution 10 milliliter (ml) intravenously as needed (PRN) for PICC patency. The order did not include a scheduled routine and only directed PRN with no…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-11-30 · tag F0760 — failed to prevent significant medication errors — isolatedEnsure that residents are free from significant medication errors.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and document review the facility failed to accurately transcribe and administer an intravenous (IV) antibiotic, cefazolin (an antibiotic to treat moderate to severe bacterial infections) for seven days and omitted four doses of an injectable medication, Retacrit (an injectable medication used to treat anemia due to chronic kidney disease to decrease the need for a blood transfusion) per provider orders for 1 of 3 residents (R2) reviewed for medication administration. Findings include: R2's hospital after visit summary (AVS) dated 10/4/23 to 10/23/23, identified R2 was hospitalized for osteomyelitis (inflammation of bone caused by infection) and had a left leg below the knee amputation. R2's developed a fever during hospital course. R2's work up resulted in Meticillin-Sensitive Staphylococcus aureus (MSSA-a blood stream infection caused by a bacteria) from the dialysis line. Dialysis line was removed and R2 was stabilized on IV antibiotics. Because of clinical improvement R2…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2023-11-02 · tag F0851 — widespreadElectronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and document review, the facility failed to submit accurate and/or complete data for staffing information, including information for agency and contract staff, based on payroll and other verifiable and auditable data during 1 of 1 quarter reviewed Quarter 3, to the Centers for Medicare and Medicaid Services (CMS), according to specifications established by CMS. Findings include: Review of the Payroll Based Journal Report (PBJ) [NAME] Report 1705 D identified the following dates triggered for review: 4/22, 4/23, 4/30, 5/2, 5/4, 5/6, 5/7, 5/8, 5/10,5/11, 5/13, 5/14,5/21, 6/3, 6/4, 6/18,6/19, 6/24, and 6/25. for failure to have licensed nurse coverage 24 hours per day. Review of staffing schedules identified the facility had licensed staff identified to have worked. Review of the licensed staff timecards on the above-mentioned dates confirmed licensed nursing staff had worked and therefore the data submitted in the PBJ to CMS was inaccurate. Interview on 10/31/23 at 5:08 p.m., with registered nurse consultant (RNC) who identified the facility had received a report…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2023-11-02 · tag F0880 — failed to prevent and control infections — widespreadProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and document review, the facility failed to have a comprehensive infection control surveillance program to include tracking resident illnesses through to resolution and identify when employees would be able to return to work after illness, dependent upon their symptoms. The facility further failed to ensure 1 of 1 discontinued hydrocollator was drained and maintained in a sanitary manner to prevent mold-like buildup and prohibit a potential Legionella source of infection and failed to ensure staff had not stored personal items in 1 of 1 occupational therapy (OT) refridgerator and 1 of 1 family room fridge was maintained in a clean and sanitary manner, and staff food was not stored within. Additionally, the facility failed to ensure 2 of 2 mechanical stand lifts were maintained in a clean manner with washable surfaces. This had the ability to affect all 34 residents. Findings include: SURVEILLANCE Review of the May through October 2023, resident surveillance log identified two infections not treated with antibiotics, were COVID positive and they were noted to be…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-11-02 · tag F0584 — failed to keep a safe, clean, comfortable home — patternHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and document review, the facility failed to ensure 1 of 1 hall (200 wing) multi-resident bathroom ceiling, 1 of 1 dining room tiles and ceiling, 1 of 1 wing (200 wing) shower tile, 1 of 1 resident (R1) room wall, 4 of 4 hallway walls which were scuffed had been painted, 2 of 2 mechanical stand-lifts were maintained to have cleanable surfaces, and 1 of 1 entryway tiles was maintained to promote a safe, sanitary, and homelike environment. Findings include: Observations on 10/31/23 from 11:15 a.m., through 11:45 a.m. of the facility identified in the 200 wing shower room, directly above the wall heater unit, 1 tile was broken and half missing. Directly adjacent to that, a piece of sheet-rock, approximately 6 inches wide by 2 inches tall was missing from the wall. There were numerous spots of missing paint noted. The shower tiles were heavily soiled with a dirt-like substance that may be stained into the tile. On the door sill, numerous rust spots and paint chips were noted, and caulk in was loose and missing from around the edges of the shower. Across…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-11-02 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — patternEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and document review, the facility failed to to ensure 1 of 2 shower room wall ties were repaired to prevent potential injury for 14 of 34 residents (R1, R4, R5, R9, R10, R12, R15, R17, R19, R22, R24, R29, R334, and R335) who resided on the 200 wing and used that shower. Findings include: Observations on 10/31/23 from 11:15 a.m., through 11:45 a.m. of the facility identified in the 200 wing shower room, directly above the wall heater unit, 1 tile was broken and half missing. Directly adjacent to that, a piece of sheet-rock, approximately 6 inches wide by 2 inches tall was missing from the wall. Interview on 10/31/23 at 11:20 a.m., with nurse aide (NA)-F in the common-use resident bathroom on the 200 wing identified the ceiling around the exhaust fan was chipped and crack sand some parts were missing from the plaster. Maintenance doesn't fix them. She was unsure if any staff alerted maintenance to the needed repairs. Further interview on 11/1/23 at 11:21 a.m., with NA-F of the 200 wing shower room walls and floor identified she agreed the missing tile…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-11-02 · tag F0725 — failed to have enough nursing staff — patternProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
What the surveyor found here — an excerpt from the official record, may be distressing
R185's 10/18/23, admission, Minimum Data Set (MDS) assessment identified R185's cognition was moderately impaired, he had diagnosis of irregular heartbeat, recent stroke, heart failure, and weakness. R185 required staff assistance with toileting, dressing and bed mobility, and transfers. Review of R185's diagnosis list identified additional diagnosis of muscle weakness, lack of coordination, unsteady gait, chronic respiratory failure with low oxygen levels, poor vision. Interview on 10/30/23 at 2:19 p.m., with R185 identified staff do not wash me up or brush my teeth in the morning or at bedtime unless he requests them to. Interview on 10/31/23 at 2:30 p.m., family member (FM)-A reported R185 told her staff do not assist him with personal hygiene. She comes every morning at around 9:00 a.m., and stays until around 3:00 p.m., R185's partial dentures are still in when she arrives at the facility from the night before and have not been cleaned. I know they are not cleaning them because they look terrible, and they are full of food. She always has to brush them when she gets to the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-11-02 · tag F0726 — failed to have competent, trained nursing staff — patternEnsure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and document review, facility failed to ensure 5 of 5 sampled nurse aids (NA-A, NA-B, NA-C, NA-D, and NA-E) were deemed competent upon hire or yearly thereafter to provide care to residents. Findings include: R185's 10/18/23, admission, Minimum Data Set (MDS) assessment identified R185's cognition was moderately impaired, he had diagnosis of irregular heartbeat, recent stroke, heart failure, and weakness. R185 required staff assistance with toileting, dressing and bed mobility, and transfers. Review of R185's diagnosis list identified additional diagnosis of muscle weakness, lack of coordination, unsteady gait, chronic respiratory failure with low oxygen levels, poor vision. Interview on 10/30/23 at 2:19 p.m., with R185 identified staff do not wash me up or brush my teeth in the morning or at bedtime unless he requests them to. Interview on 10/31/23 at 2:30 p.m., family member (FM)-A reported R185 told her staff do not assist him with personal hygiene. She comes every morning at around 9:00 a.m., and stays until around 3:00 p.m R185's partial…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-11-02 · tag F0761 — failed to label and store drugs safely — patternEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, and interview, the facility failed to have a method in place for timely removal of discarded medications in 3 of 3 medication containers from the facility. Findings include: Observation of the medication room on 11/1/23 at 3:23 p.m., accompanied by director of nursing (DON) identified 3 large black medication containers with lids. Each container had a label identifying they were able to hold up to 66 pounds. Interview on 11/1/23 at 3:23 p.m., with the DON identified the containers were full of discarded medications and she did not know why they had not been picked up and was uncertain how long they had been there. Interview on 11/1/23 at 4:30 p.m., with the maintnance director identified the facility had previously used Stericycle to pick up destroyed/discarded medication but they currently did not have a contract with them. He stated it has been about 3 years since the last time Stericycle had picked up the black bins and they had been having some difficulty renewing the contract due to missing paper work. Interview on 11/2/23, at 1:14 p.m., with the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-11-02 · tag F0610 — failed to investigate and act on abuse reports — isolatedRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and document review, the facility failed to complete a thorough investigation to identify potential diversion for 1 of 1 resident (R134) whose Fentanyl narcotic pain patch was missing. Findings include: Review of 6/6/23, complaint submitted identified that on 6/5/23 at 6 a.m., nursing had discovered R134's fentanyl transdermal patch (medicated skin patch used to treat severe pain) was missing from her skin. Nurse reported that she had searched R134's skin, bedding, bathroom, and room and the fentanyl patch could not be found. The nurse applied a new patch and notified hospice. The report identified that the director of nursing (DON) requested the physician order an alternate medication regimen. The DON was notified that a Minnesota Adult Abuse Reporting Center (MAARC) report was submitted. R134's Face sheet printed 11/2/23, identified R134 was admitted to the facility in February of 2023, and was receiving hospice services while at the facility. R134's 7/5/23, quarterly Minimum Data Set (MDS) assessment identified R134's cognition was severely impaired. She had…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-11-02 · tag F0622 — isolatedNot transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to appropriately discharge 1 of 1 resident (R136) with known dementia with behaviors. The facility also failed to ensure policies related to discharge and transfers were reviewed yearly for appropriateness and accuracy. Findings include: R136 was admitted for respite (short period of rest and relief) stay at the facility on February 2023 with a diagnosis of Lewy body neurocognitive disorder (a progressive dementia that results from protein deposits in nerve cells of brain affecting movement, thinking skills, mood, memory, and behavior) dementia, heart failure, Parkinson's, hypertension and arthritis. R136's February 2023, medication administration record indicated clonazepam (sedative used for seizures, painic disorder and anxiety) 1 milligram (mg) at night for Parkinsons, Nuplazid (antipsychotic used to treat hallucinations and delusions cause by Parkinson's disease) 34 mg daily, Eliquis (blood thinner) 5 mg twice a day and melatonin (for sleep) 15 mg at night for insomnia. R136's 2/24/23, skilled progress note indicated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-11-02 · tag F0644 — isolatedCoordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and document review the facility failed to ensure a level II Pre-admission Screening and Resident Review (PASARR) was completed for 1 of 1 resident who was admitted with a diagnosis of Schizoaffective disorder. Findings include: R18's electronic admission record identified R18 was admitted [DATE], with a diagnosis of Schizoaffective disorder upon admission and dementia. R18's admission Minimum Data Set (MDS) assessment identified that a Pre-admission Screening was completed and that the resident had been evaluated with a Pre-admission Screening (PAS I), dated 3/19/20, and OBRA: dated 3/23/20 on the PAS I, the option was checked which indicated that Senior LinkAge did not complete the screening, it was forwarded to a county/managed care organization for processing. The OBRA indicated that R18 did not have a major mental disorder diagnosis. Interview on 11/01/23 at 9:23 a.m., with Licensed Social Worker, (LSW) identified that the facility reviewed the pre-admission screener and PASARR Level I…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-11-02 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and document review, the facility failed to ensure oxygen tubing was changed in a timely manner for 1 of 2 residents (R26) reviewed for respiratory care. Findings include: R26's admission Record identified R26 had diagnosis which included Multiple Sclerosis, Spastic Hemiplegia, Chronic Respiratory Failure with Hypoxia and Sleep Apnea. R26's Care Plan directed staff to administer oxygen per MD orders, titrate for comfort, 1-4 liters (L). The care plan did not address oxygen tubing changes. R26's medical record lacked direction for oxygen tubing changes. On 10/30/23 at 7:26 p.m., R26 was observed in room, wearing oxygen via nasal cannula, the tubing was either dated for 10/8 or 10/18, the writing made it hard to distinguish if it was a slash between the 0 and 8 or a 1. On 10/31/23 at 10:00 a.m., R26 was observed in room, wearing oxygen via nasal cannula, that appeared to be the same the tubing that was either dated for 10/8 or 10/18, the writing made it hard to distinguish if it was a slash between the 0 and 8 or a 1. On 10/31/23 at 04:17 p.m.,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-11-02 · tag F0758 — failed to limit and justify psychotropic drugs — isolatedImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and document review, the facility failed to individualize the care plan to include target behaviors for psychotropic medication use for 1 of 1 (R12) resident. Additionally, the facility failed to have appropriate diagnoses for antipsychotic medication for 2 of 2 (R23 and R185) residents. Findings include: R12's 9/27/23, quarterly Minimum Data Set (MDS) assessment identified R12's cognition was impaired, R12 required staff assistance for cares, had one fall with minor injury since last assessment, took an antipsychotic medication on a routine basis, and had diagnoses of heart failure, hypertension, renal insufficiency, dementia, and schizoaffective disorder. R12's October 2023, Medication Administration Record (MAR) identified R12 had an order for Olanzapine 20 milligram (mg) by mouth at bedtime for schizoaffective disorder bipolar type and Sertraline HCL 150 mg by mouth every morning for schizoaffective disorder bipolar type and somatoform disorder. The MAR further identified an order for Olanzapine/Zyprexa side effect monitoring: observe for signs/symptoms these…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-11-02 · tag F0805 — failed to prepare food in a form residents can eat — isolatedEnsure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and document review, the facility failed to provide an ordered therapeutic diet for 1 of 1 resident (R138) reviewed for provision of therapeutic diets. Findings include: R138's admission Record identified the following diagnoses history of stroke, dysphagia, type 2 diabetes mellitus, cirrhosis of the liver, fracture of left femur, muscle weakness, pulmonary fibrosis, chronic right heart failure, and anemia. R138's 8/29/23, admission Minimum Data Set (MDS) assessment identified R138's cognition was intact, he had no behaviors, required assistance with cares, took scheduled pain medication and rate pain a 5 on scale of 1 -10. R138 received daily insulin injections and was working with speech therapy, physical therapy, and occupational therapy. R138 had plans to return to the community. Review of 8/29/23, Nutritional Care Area Assessment identified R138's diet order as cardiac L2 mechanical textures (moist and soft-textured foods that are easy to chew), thin liquids. R138 had difficulty with chewing present related to edentulism (whole or partially…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-11-02 · tag F0883 — failed to offer flu and pneumonia vaccines — isolatedDevelop and implement policies and procedures for flu and pneumonia vaccinations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and document review, the facility failed to ensure 2 of 5 (R8, R12) resident were appropriately vaccinated against pneumococcal disease upon admission and/or offered updated vaccination per Centers for Disease Control (CDC) vaccination recommendations. Findings include: Review of the current CDC pneumococcal guidelines located at https://www.cdc .gov/vaccines/vpd/pneumo/hcp/pneumo-vaccine-timing.html, identified for adults [AGE] years of age or older, staff were to offer and/or provide based off previous vaccination status as shown below: a) If NO history of vaccination, offer and/or provide: aa) the PCV-20 OR bb) PCV-15 followed by PPSV-23 at least 1 year later. b) For PPSV-23 vaccine ONLY (at any age): aa) PCV-20 at least 1 year after prior PPSV-23 OR bb) PCV-15 at least 1 year after prior PPSV-23 c) For PCV-13 vaccine ONLY (at any age): aa) PCV-20 at least 1 year after prior PCV13 OR bb) PPSV-23 at least 1 year after prior PCV13 d) For PCV-13 vaccine (at any age) AND PPSV-23 BEFORE 65…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-10-24 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure proper hand hygiene was performed during a medication pass between 2 of 6 residents (R3 and R4) reviewed for medication administration. Findings include R3's admission Minimum Data Set (MDS) 8/23/23, indicated R3 had severe cognitive impairment with diagnoses that included chronic obstructive pulmonary disease with acute exacerbation, chronic respiratory failure with hypoxia (lack of oxygen), Alzheimer's disease with late onset, and dementia. During an observation and interview on 10/24/23 at 8:39 a.m., licensed practical nurse (LPN)-A prepared R3's -Duo neb inhalation (breathing medication). At 8:45 a.m. LPN-A entered R3's room as he was seated in a wheelchair. LPN-A administered R3's medications. LPN-A put the Duo neb fluid into the nebulizer reservoir and started the nebulizer machine and placed the mask on R3, stated she set a timer (did not report how long), and left R3 unattended in his room. At 9:07 a.m. R3 remained seated in…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-10-24 · tag F0554 — isolatedAllow residents to self-administer drugs if determined clinically appropriate.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and document review, the facility failed to assess and determine safety for self-administration of medications (SAM) for 2 of 6 residents (R3 and R4) reviewed for medication administration. Findings include: R3's admission Minimum Data Set (MDS) 8/23/23, indicated R3 had severely impaired cognition, and diagnoses of chronic obstructive pulmonary disease with acute exacerbation, chronic respiratory failure with hypoxia (lack of oxygen), Alzheimer's disease with late onset, and dementia. During an observation on 10/24/23, at 8:39 a.m., licensed practical nurse (LPN)-A prepared R3's -Duo neb inhalation (breathing medication). At 8:45 a.m. LPN-A entered R3's room as he was seated in a wheelchair. LPN-A put the Duo neb fluid into the nebulizer reservoir and started the nebulizer machine and placed the mask on R3, stated she set a timer (did not report how long), and left R3 unattended in his room. At 9:07 a.m. R3 remained seated in his wheelchair with the nebulizer mask on his face…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-10-24 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure insulin was administered in accordance with manufacturer recommendations for 1 of 1 resident (R4) reviewed for insulin administration. Findings include: R4's quarterly Minimum Data Set (MDS) dated [DATE], indicated R4's did not have cognitive impairment and had diagnoses of diabetes and lack of coordination. MDS further identified R4 received daily insulin injections. R4's medication administration record (MAR) dated 10/9/223, included the physicians order to inject NPH (Human) (Isophane) insulin 10 units subcutaneously at 8:00 a.m. During an observation on 10/24/23 at 9:08 a.m., licensed practical nurse (LPN)-A prepared R4's insulin. During preparation LPN-A did not clean the rubber seal of the insulin flex pen with an alcohol wipe, put the disposable needle on, pulled off the inner needle cap and dialed up 8 units of insulin without priming the needle. At 9:14 a.m. LPN-A administered the insulin to R4 in the abdomen. LPN-A…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-08-22 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure a resident's environment remained free from accidents as possible to prevent falls for 2 of 3 residents (R2 and R3) reviewed for falls when there was a lack of evaluation of factors to prevent future falls. Findings include: R2's face sheet printed 8/22/23 indicated R2's original admission date was 7/25/19, R2 readmitted to the facility on [DATE], discharged and was readmitted again on 12/26/22. R2's diagnosis included but not limited to chronic obstructive pulmonary disease, abnormalities of gait and mobility, dementia, blindness of right eye, and low vision in left eye. R2's care plan admission date 12/26/22 initiated, revised on: -Revised on 6/15/23, initiated on 7/25/19, R2 was at risk for falls due to deconditioning, weakness, and had a history of falls. Interventions included to anticipate and meet resident needs, to use call light, provide education on fall prevention measures, assure resident that using the call light is not a bother,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · C2025-11-20 · tag F0732 — widespreadPost nurse staffing information every day.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and document review, the facility failed to ensure the nurse staffing data sheet was posted in a place readily accessible to residents, families, and visitors. This had the potential to affect all 29 residents in the facility. Findings include: During observation on 11/17/25 at 11:28 p.m., no staff posting was observed in the facility. During observation on 11/18/25 at 12:28 p.m., no staff posting was observed in the facility. During interview on 11/19/25 at 1:48 p.m., the administrator stated the staff posting was usually posted on the wall near the kitchen, however had been replaced by directional signage for visitors. The facility did not find a different location for the staff posting. A policy titled Staff Posting revised 10/19/23 indicated the facility shall post daily, for each shift, the actual hours and total number of hours worked by licensed and unlicensed nursing staff who are directly responsible for resident care on each shift in the facility. At the beginning of each shift, the facility will verify that the hours are posted in a clear…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
$14,518 in federal fines across 1 penalty.
- $14,518 — penalty dated 2023-10-24
Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.
Part of a chain
This home belongs to EDEN SENIOR CARE — 21 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 2 of 5 | 2.6 | -0.6 vs chain |
| Health inspection | 1 of 5 | 2.5 | -1.5 vs chain |
| Staffing | 5 of 5 | 3.1 | +1.9 vs chain |
| Quality measures | 3 of 5 | 3.3 | -0.3 vs chain |
The other 20 homes this chain runs (chain average 2.6★, per CMS)
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Share | Since |
|---|---|---|---|---|
| LERMAN, YECHOVED | Individual | 5% OR GREATER DIRECT OWNERSHIP INTEREST; ADP OF THE SNF | 7% | since 12/01/2024 |
| POLSTEIN, MORDECHAI | Individual | 5% OR GREATER DIRECT OWNERSHIP INTEREST; ADP OF THE SNF | 30% | since 12/01/2024 |
| STESEL, MAXIM | Individual | 5% OR GREATER DIRECT OWNERSHIP INTEREST; MANAGING CONTROL - GOVERNING BODY; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | 45% | since 12/01/2024 |
| ZARKH, GLEB | Individual | 5% OR GREATER DIRECT OWNERSHIP INTEREST; ADP OF THE SNF | 10% | since 12/01/2024 |
| MAUER, DOVIE | Individual | DIRECT OWNERSHIP INTEREST | — | since 12/01/2024 |
| HANSON, GREGORY | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 12/01/2024 |
| KALLSTROM, SCOTT | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 12/01/2024 |
CMS files one row per role, so the 15 rows in the source record cover these 7 parties — each is shown once here with every role it holds. Nothing is omitted.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
This home reported $204K paid to related parties (affiliated landlords or management companies) in its most recent cost report. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in MN
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Minnesota Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 245306. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-11-20, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.