No sales calls · nothing personal collected unless you ask us to · no facility pays to be here
Text size
Contrast

Edenbrook Of St Cloud

1717 University Drive Southeast, Saint Cloud, MN 56304 · For profit - Limited Liability company · 77 certified beds · (320) 251-9120 Medicare & Medicaid certified

Call the home — (320) 251-9120 Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
1 actual-harm citation CMS recorded as corrected before the inspection ended (past non-compliance)
Insights

This home’s record is mixed — some reassuring signs, some worth asking about.

In its favor
  • a middle-of-the-pack inspection score (3/5)
  • no federal fines or payment denials on record
  • a high payroll-based staffing rating (4/5)
  • fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
Worth asking about
  • inspectors recorded 1 serious finding as past non-compliance — the problem was found, fixed, and verified before the survey closed, so it is history rather than a current condition, but it is still worth asking what changed
  • a high number of inspection citations overall (33) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

3/5
CMS overall
3 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 3 of 5
StaffingFrom payroll records (PBJ) 4 of 5
Quality measuresSelf-reported by the facility 3 of 5

Location & what’s nearby

Hospital
★★★★ 4/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
330 Highway 10 S, Suite 101
Pharmacy
1001 4th St SE · (320) 258-0155 · Call to confirm hours
Grocery
Dorcas 0.2 mi
1615 15th Ave SE · (651) 279-4462 · Call to confirm hours
Park
19th Ave SE · Typically dawn to dusk
Place of worship

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 3 of 5
Long-stay residentspeople who live here 5 of 5
Short-stay residentsrehab / post-hospital 1 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating improved from 1 to 3 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating3★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased15.6%18.2%15.4%typical
Long-stay residents who lose too much weight3.4%4.1%5.4%better
Long-stay residents with a catheter left in their bladder0.0%1.9%0.9%better than state — see note marked double-dagger below the table
Long-stay residents with a urinary tract infection1.8%2.6%2.0%typical
Long-stay residents with depressive symptoms7.2%4.1%6.5%worse
Long-stay residents who were physically restrained0.0%0.1%0.1%better
Long-stay residents with falls causing major injury0.9%4.0%3.3%better
Long-stay residents whose ability to walk worsened19.9%20.5%16.1%worse
Long-stay residents on antianxiety or hypnotic medication13.5%12.5%18.9%better
Long-stay residents given the seasonal flu vaccine90.2%96.1%95.3%typical
Long-stay residents with pressure ulcers3.4%5.2%4.7%better
Long-stay residents with worsening bladder/bowel control29.8%24.5%21.2%worse
Long-stay residents who got an antipsychotic medication — see the note below the table23.4%17.1%17.1%worse
Short-stay residents who newly got an antipsychotic medication6.0%1.9%1.4%worse
Short-stay residents given the seasonal flu vaccine89.9%82.7%79.4%better
Short-stay residents rehospitalized after admission22.5%23.5%22.6%typical
Short-stay residents with an outpatient ER visit17.2%14.8%12.0%worse

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

36.7% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — CMS rates that worse than the national rate. This is CMS’s risk-adjusted rate over 63 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

36.7%U.S. median 51.5%
Got home and stayed home
9.4%U.S. median 10.7%
Went back to hospital
0.40U.S. median 0.31
Therapy hours / resident / day
0.25hours / resident / day
Physical therapy
0.14hours / resident / day
Occupational therapy
0.01hours / resident / day
Speech therapy

Therapy staffing: this home’s payroll records show 0.40 therapist hours per resident per day in 2026Q1 — more than 68% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 13% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF36.7%CMS range 26.0–49.851.5%Oct 2022–Sep 2024worse than U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF9.4%CMS range 6.1–14.510.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified100.0%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care settingnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.0%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened0.0%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization7.3%CMS range 3.4–12.37.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs0.981.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.75
RN hours/ resident / day
0.88
LPN hours/ resident / day
2.27
Aide hours/ resident / day
3.90
Total nurse hours/ resident / day
0.32
RN hoursweekends
46.9%
Total nursing turnover
25.0%
RN turnover

How full it usually is: this home is certified for 77 beds and averages 66.8 residents a day — about 87% occupied, or roughly 10 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.90 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.75 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.27 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.38 hrs/resident/day on weekends vs 4.11 on weekdays — 18% thinner on weekends. RN hours go from 0.92 to 0.32 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 47% is about the same as the national median of 45%.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

3
deficiencies at the latest standard inspection (2025-06-26)
9
at the previous standard inspection (2024-05-15)

Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

33 citations, most serious first. The 11 most serious are shown; the remaining 22 are one tap away and print in full.

  • Actual harm · Gcited before2024-08-01 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and document review, the facility failed to ensure ambulation interventions were implemented for 1 of 3 residents (R3) reviewed for falls. This resulted in actual harm for R3 who fell while ambulating in the hallway and sustained a head laceration requiring emergency medical care. The facility implemented corrective action prior to the investigation so the deficiency was issued at past noncompliance. Findings include: R3's quarterly Minimum Data Set (MDS) dated [DATE] indicated R3 had diagnoses of dementia, and had moderate cognitive impairment. The MDS also indicated R3 required supervision or touching assistance when ambulating. R3's care plan dated 4/14/23 indicated R3 required assistance of one staff and front wheeled walker. On 7/25/24 at 5:45 p.m., a progress note indicated R3 had a fall with bleeding at the back of her head. On 7/25/24, at 9:59 p.m., a progress note indicated R3 had a witnessed fall with a staff member in the hallway while walking to the dining room. R3…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Past Non-Compliance
  • Potential for harm · D2025-06-26 · tag F0628 — isolated
    Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and document review, the facility failed to provide a written notice of bed hold for 2 of 2 residents (R20, R21) reviewed for hospitalization. Findings include: R20's quarterly minimum data set (MDS) dated [DATE], included R20 was cognitively intact. R20 had diagnoses of heart failure, malnutrition (the body not getting or absorbing enough nutrients), and respiratory failure. R20's discharge MDS dated [DATE], included R20 had an unplanned discharge with return anticipated and was discharged to a short-term acute hospital. R20's discharge MDS dated [DATE], included R20 had an unplanned discharge with return anticipated and was discharged to a short-term acute hospital. R20's discharge MDS dated [DATE], included R20 had an unplanned discharge with return anticipated and was discharged to a short-term acute hospital. Bed hold agreements requested for hospitalizations on 4/4/25, 5/11/25 and 6/6/25. However, none provided. R21's quarterly MDS, dated [DATE], indicated R21 was cognitively intact.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-06-26 · tag F0812 — failed to store, cook, and serve food safely — isolated
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and document review the facility failed to store thawing meat in a manor to prevent it from dripping onto other items stored in the refrigerator. Furthermore, the facility failed to ensure food stored in the unit refrigerators and main kitchen were labeled, dated and discarded properly. These deficient practices had the potential to affect all 67 residents received food from the facility kitchen and unit refrigerators. Findings include: On 6/23/25 at 12:03 p.m., during the initial tour of the walk-in refrigerator, a metal sheet pan held ground up meat in a plastic package. The package of meat was hanging over the edge of the sheet pan by approximately 1.5 inches. Below the the ground up meat, was a closed container of cantaloupe, and a bowl of peeled cantaloupe covered with cling wrap. Additionally, in the stand-alone refrigerator in the main kitchen were three small containers of partially melted substance. One was white with small brown chunks, and the other two were orange in color, all three were uncovered, and undated. On 6/23/25 at 12:23 p.m.,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-06-26 · tag F0867 — failed to act on quality-improvement findings — isolated
    Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and document review, the facility failed to ensure the Quality Assurance and Performance Improvement (QAPI) program effectively sustained ongoing compliance related to repeat citations from past surveys regarding food storage and labeling open items. This had the potential to affect all 67 residents residing in the facility. Findings include: Review of the facility CASPER Report dated 5/15/25, indicated the facility was cited F812 for food procurement, store/prepare/serve sanitary on the survey exited 5/15/24. See F812: Based on observation, interview and document review the facility failed to store thawing meat in a manor to prevent it from dripping onto other items stored in the refrigerator. Furthermore, the facility failed to ensure food stored in the unit refrigerators and main kitchen were labeled, dated and discarded properly. The facility's QAPI committee meeting minutes from July 2024 through May 2025 lacked ongoing data related to the above repeat citation. On 6/26/25 at 12:52 p.m., the administrator acknowledged the importance of continued monitoring of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-12-19 · tag F0804 — failed to serve food at safe, palatable temperature — pattern
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and document review, the facility failed to ensure food was served at a palatable and appetizing temperature for 6 of 6 residents (R2, R3, R4, R5, R6, R7) reviewed who had food concerns. This deficient practice had the potential to affect all 63 residents residing in this facility. Findings included: Review of November 2024 grievances identified dinner was cold 11/11/24 and 11/12/24. Review of resident council meeting minutes dated 12/2/24 at 11:00 a.m. identified three officers and seven residents in attendance. Dietary: meals were still cold. The overview of action plan included a chart: current situation, what is our goal, what do we need to get there, who will help us get there, and status (resolved, not resolved/action needed, partially resolved/further steps needed) was left blank. During an interview on 12/17/24 at 9:30 a.m. family member (FM) stated sometimes the food was undercooked, chicken was pink, overcooked vegetables such as broccoli were mushy, and cold such as…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-12-19 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure dignified and respectful maintain or promote their quality of life for 2 of 3 residents (R2, R4) reviewed when services were not provided to empty bedside urinals and bathing was not provided as scheduled. Findings include: R2's admission Minimum Data Set (MDS) dated [DATE], identified he had moderate impaired cognition, sometimes socially isolated himself without behaviors. R2 had impaired mobility of one lower extremity and required partial to moderate assistance of staff for roll left/right, lying to sitting, sit to stand, chair/bed/chair/toilet transfers, and toileting hygiene. R2 was occasionally incontinent of bladder and continent of bowel. R2 used a walker and wheelchair for mobility. R2 had a diagnosis of benign prostatic hyperplasia (BPH) (enlargement of the prostate found just below the bladder and can block the flow of urine), diabetes mellitus, manic depression, and schizophrenia. R2's [NAME] undated identified he required assistance…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2024-05-15 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and document review, the facility failed to ensure food items were properly labeled and dated after packaging was opened. In addition, the facility failed to maintain a clean and sanitary kitchen area and failed to serve food in a sanitary and clean manner. This deficient practice had the potential to affect all 65 residents residing in the facility. Findings include: During an initial tour of the kitchen on 5/13/24 at 12:37 p.m., with registered dietician (RD)-A and kitchen supervisor (KS)-A the vegetable and fruit freezer were noted to have some multicolored, irregular shaped spills and crumbs on the bottom of the freezer covering a few inches in the front bottom area. In the meat freezer, a package of chicken patties was opened and undated. There was a box of breaded steaks three quarters full opened and undated. RD-A stated foods should have been dated when opened. There were three slices of garlic bread in a bag, opened and undated and a Styrofoam covered cup with straw not labeled and undated on the top shelf. RD-A indicated dietary manager…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-05-15 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — pattern
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and document review, the facility failed to ensure an environment that was free of accident hazards, related to hot water temperatures in 5 of 5 resident bathrooms and the sink at the eye wash station tested for safe water temperatures. This deficient practice had the potential to affect 4 residents who were independent with mobility on the memory care unit and 2 residents on the main units. Findings include: On 5/13/24 at 1:30 p.m., during a resident screening the water temperature in R 29's room [ROOM NUMBER] bathroom felt very hot to the touch after running water for only a few minutes. On 5/13/24 at 1:36 p.m., the sink at the eye wash station in the memory care unit felt very hot after running the water briefly. On 5/13/24 at 1:55 p.m., maintenance director (MD) verified the water in R29's room and at the eye wash station felt too hot and used a thermometer to measure the water temperatures using the facility thermometer in several other resident bathrooms they were as…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-05-15 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and document review, the facility failed to ensure donning/doffing of personal protective equipment (PPE) was performed in order to prevent the spread of infection for 1 of 15 residents (R36) observed for enhanced barrier precautions (EBP) (an infection control intervention designed to reduce transmission of multidrug-resistant organisms that employs targeted gown and glove use during high contact resident care activities.) In addition, the facility failed to identify and ensure implementation of EBP for 14 of 15 residents (R3, R6, R18, R22, R26, R30, R36, R38, R47, R62, R115, R116, R266, R268) observed for EBP. Further, the facility failed to ensure personal laundry was transported and delivered in a manner that prevented risk of contamination for and hand hygiene was completed as required during observation for linen transportation for 3 of 5 hallways. Findings include: Review of Centers for Disease Control (CDC ) guidance, Appendix D - Linen and Laundry Management updated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-05-15 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and document review, the facility failed to ensure dignity was maintained for 1 of 4 residents (R54) who had a soiled wet shirt reviewed for dignity. Findings include: R54's quarterly Minimum Data Set, dated (MDS) 4/11/24, identified R54 was cognitively intact and had diagnoses which included: quadriplegia (paralysis that affects both arms and legs) and traumatic brain injury. Identified R54 was dependent on staff for dressing, bathing and personal hygiene. R54's care plan revised 1/8/24, identified R54 had activities of daily living (ADL) self-care performance deficit related to quadriplegia, morbid obesity, weakness, and dependency on staff. Interventions included assist of one for dressing and dependence for personal hygiene. During an observation and interview on 5/14/24 at 9:17 a.m., R54 was seated in his electric wheelchair in the therapy room. R54 had an irregular shaped wet and brown soiled area on his shirt by the neckline approximately 3-4 inches in diameter. R54 used a communication board during interview, and indicated it bothered him and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-05-15 · tag F0584 — failed to keep a safe, clean, comfortable home — isolated
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and document review, the facility failed to ensure housekeeping services were provided for a clean environment for 1 of 2 residents (R115) who had a soiled privacy curtain and floor. Findings include: R115's admission Minimum Data Set (MDS) dated [DATE], identified R115 was cognitively intact and had diagnoses which included anxiety, depression, hip and ankle replacement, and aftercare following joint replacement surgery. During an observation and interview on 5/13/24 at 6:58 p.m., R115 indicated her family was unhappy because her room was filthy. R115 pointed to the privacy curtain which had brown smears and spots covering eight to 10 inches across the bottom center of the curtain. In addition, R115 indicated the floor was not cleaned often and the cupboards needed to be wiped down. R115's floor had dust, crumbs, plastic medication cups and a wadded paper towel under her bed. A drip/spill was noted on the outside of her wardrobe closet. R115 said it had been four to five days…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
Show the remaining 22 citations
  • Potential for harm · D2024-05-15 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and document review, the facility failed to change soiled clothing for 1 of 3 residents (R54) reviewed for activities of daily living (ADL's). In addition, the facility failed to remove facial hair for 1 of 3 residents (R36) who was dependent on staff for assistance with grooming and personal hygiene. Findings include: R54's quarterly Minimum Data Set (MDS) dated [DATE], identified R54 was cognitively intact and had diagnoses which included: quadriplegia (paralysis that affects both arms and legs) and traumatic brain injury. Indicated R54 was dependent on staff for dressing, bathing and personal hygiene. R54's care plan revised 1/8/24, identified R54 had an ADL self-care performance deficit related to quadriplegia, morbid obesity, weakness and dependency on staff. Interventions included assist of one for dressing and dependent for personal hygiene. During an observation and interview on 5/14/24 at 9:17 a.m., R54 was seated in his electric wheelchair in the therapy room. R54 had an…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-05-15 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and document review, the facility failed to ensure timely assistance with repositioning and failed to implement care planned interventions for 1 of 4 resident (R26) with current pressure ulcers and at risk for further development of pressure ulcers. Findings include: R26's quarterly Minimum Data Set (MDS), dated [DATE], identified R26 had diagnoses which included cognitive impairment, hypertension,dementia and anxiety. R26 required total assistance of two staff for bed mobility and transfers. Indicated R26 was a risk for pressure ulcers, currently had an unhealed pressure ulcer in foot. R26's comprehensive Care Area Assessment (CAA), dated 2/14/24, identified R26 was at risk for skin breakdown and potential pressure ulcers due to requiring total assistance with bed mobility. R26's care plan revised on 5/15/24, identified R26 had actual complications with impaired skin integrity related to a pressure ulcer on the right heel. Indicated R26 was to have heel protectors on while in…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-05-15 · tag F0688 — failed to keep residents mobile / prevent decline — isolated
    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and document review, the facility failed to provide hand splinting and range of motion (ROM) services to prevent a potential decrease in ROM for 1 of 2 residents (R11) reviewed who required hand splinting and range of motion for restorative nursing exercises. Findings include: R11's significant change Minimum Data Set (MDS) dated [DATE], identified R11 had moderate cognitive impairment and had diagnoses which included stroke, hemiplegia (paralysis on one side of body) and hemiparesis (weakness on one side of body) and aphasia (loss of ability to understand or express speech). Indicated R11 had no behaviors, no rejection of cares, and was dependent on staff for dressing, hygiene and transfers. The MDS lacked identification of R11 being on a restorative nursing program. R11's care plan revised 4/5/24, identified R11 had a self care performance deficit related to hemiplegia, impaired balance, limited mobility and contractures. R11's interventions included resting hand splint on in…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-05-15 · tag F0883 — failed to offer flu and pneumonia vaccines — isolated
    Develop and implement policies and procedures for flu and pneumonia vaccinations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and document review, the facility failed to ensure 2 of 5 residents (R2, R44) were offered or received pneumococcal and/or influenza vaccinations in accordance with the Center for Disease Control (CDC) recommendations. Findings include: Review of the current CDC recommendations 3/15/2023, revealed The Center for Disease Control and Prevention (CDC) identified adults age [AGE] of age or older should receive the influenza vaccination annually and adults [AGE] years of age or older who had not previously received Pneumococcal 13-valent Conjugate Vaccine (PCV13) and who had previously received one or more doses of Pneumococcal Polysaccharide Vaccine 23 (PPSV23) should receive a dose of Pneumococcal 15-valent Conjugate Vaccine (PCV15) or one dose of Pneumococcal 20-valent Conjugate Vaccine (PVC20). The dose of PCV15 or PCV20 should be administered at least one year after the most recent PPSV23 dose. In addition, the CDC identified adults 65 and older who had previously received both PCV13 and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-04-23 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and document review, the facility failed to maintain safe storage of medications when the nurses left medication carts unlocked and unattended in 2 of 3 medication carts. Findings: On 4/23/24 at 11:48 a.m., licensed practical nurse (LPN)-A gathered supplies to check R2's blood glucose. LPN-A pressed the north medication cart lock partially into the cart. LPN-A walked away from the medication cart in the hall and into R2's room. LPN-A closed the door for privacy. Following the procedure, LPN-A returned to the cart and pulled the medication cart lock out with his fingers, and accessed the contents of the medication cart. LPN-A did not use a key to access the medication cart. LPN-A stated the importance of locking the medication cart when not in attendance was to make sure no medications were stolen. LPN-A stated he trusted the people and the residents at the facility. LPN-A stated the lock on the medication was in working order. LPN-A stated leaving the medication cart unlocked and unattended was not a safe idea. On 4/23/24 at 12:01 p.m., LPN-B was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-04-23 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and document review, the facility failed to maintain infection control practices while conducting blood glucose checks for 2 of 3 residents (R2, R3) reviewed for medication administration. Findings include: R2's admission Minimum Data Set (MDS) dated [DATE] indicated R2 had a diagnosis of diabetes mellitus type 2. R2's Physician's Order dated 4/15/24, directed to check blood glucose three times daily. On 4/23/24 at 11:51 a.m., after checking R2's blood glucose, licensed practical nurse (LPN)-A was observed to place a contaminated lancet and cotton ball in the cover of the plastic container used to hold R2's glucometer, insulin pens, and blood glucose testing supplies. LPN-A carried the container to the medication cart, and placed the contaminated lancet (a pricking needle, used to obtain drops of blood for testing) in a plastic cup sitting on the top of the medication cart. There were a total of five used lancets in the cup. LPN-A closed the plastic container in the medication…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-03-12 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and document review, the facility failed to ensure proper glove use and hand hygiene was performed during incontinence care and wound care for 3 of 6 residents (R3, R4, R6) reviewed for infection control. Findings include: R3's significant change Minimum Data Set (MDS) dated [DATE], indicated R3 needed extensive assistance with toilet use. R4's quarterly MDS dated [DATE], indicated R4 needed extensive assistance with toilet use. R6's Order Summary dated 3/12/24, indicated R6 had orders for wound care to his right heel daily. On 3/7/24 at 4:02 p.m., nursing assistant (NA)-A and NA-B were observed in R4's room assisting with toileting needs. NA-A had 2 pairs of gloves on, NA-B placed a second glove on her right hand. NA-B removed the bed pan from under R4 which contained urine and stool. NA-B cleansed R4's buttocks with wipes that had stool on them. NA-B's right glove had stool on it. NA-B wiped the stool off of her glove with the wipe used to cleanse R4's bottom. Without changing…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-10-17 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and document review, the facility failed to notify resident representative and physician timely following resident change of condition for 1 of 1 residents (R1) who had dehydration and was eventually was hospitalized . Findings include: R1's admission Minimum Data Set (MDS) dated [DATE], indicated R1 was severely cognitively impaired and had hip fracture, diabetes mellitus and Alzheimer's disease. MDS also identified R1 required assist of two with activities of daily living (ADL)'s and had no swallowing disorder and no weight loss or gain. The MDS indicated R1 weighed 171 pounds. R1's Care Plan dated 10/09/23, indicated to provide set up with eating, encourage resident to follow diet order, and notify MD/NP per order with significant changes. R1's Registered Dietitian-Nutrition assessment dated [DATE], indicated R1 was on a heart healthy regular cardiac diet. The assessment indicated estimated fluid requirements at 1800 milliliters (ml) and her intake was less than 1200 ml. The assessment…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-10-17 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and document review the facility failed to ensure timely identification, evaluation and treatment for R1 who was assessed to be at risk for dehydration and had a change in condition affecting her fluid and nutritional intake and medication administration. Findings include: R1's admission Minimum Data Set (MDS) dated [DATE], indicated R1 was severely cognitively impaired and had hip fracture, diabetes mellitus and Alzheimer's disease. MDS also identified R1 required assist of two with activities of daily living (ADL)'s and had no swallowing disorder and no weight loss or gain. The MDS indicated R1 weighed 171 pounds. R1's Registered Dietitian-Nutrition assessment dated [DATE], indicated she was on a heart healthy regular cardiac diet. The assessment indicated estimated fluid requirements at 1800 milliliters (ml) and her intake was less than 1200 ml. The assessment indicated she had no symptoms of dehydration, although was at risk for dehydration. R1's malnutrition risk assessment dated [DATE],…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2023-09-22 · tag F0940 — failed to train staff — widespread
    Develop, implement, and/or maintain an effective training program for all new and existing staff members.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and document review, the facility failed to provide all staff education on cultural competence. Findings include: On 9/19/23 at 9:52 a.m., nursing assistant (NA)-A stated she had not received training in cultural competence. On 9/19/23 at 12:07 p.m., licensed practical nurse (LPN)-A stated he had not received cultural competence training. On 9/19/23 at 1:27 p.m., family member (FM)-A stated nobody had inquired about her R1's cultural preferences or practices since he had been at the facility. R1 moved into the facility on 6/29/23. On 9/19/23 at 4:02 p.m., FM-B stated R3 was served pork on several occasions. R3's culture directed R3 not to have any pork. On 9/19/23 at 4:38 p.m., registered nurse (RN)-B stated she had not received cultural competence training from the facility. On 9/20/23 at 11:00 a.m., R3 stated she was never asked about her cultural preferences. R3 stated that her culture prohibits pork, and she had been served pork on several occasions. On 9/20/23 at 1:35 p.m., the director of dining (DOD) stated he had not received training in cultural…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-09-22 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and document review, the facility failed to ensure dignity was maintained by answering call lights in a timely manner. Findings include: On 9/20/23, at 11:40 a.m., RN-C stated, Call light times are ridiculous. On 9/20/23, at 12:18 p.m., R2 stated she had her call light on and waited over four and a half hours for her wet brief to be changed on 9/17/23. On 9/21/23, at 1:28 p.m., R7 stated, Sometimes I wait for hours. Sometimes they don't come at all, especially on the weekends. R7 stated, I'm suffering. I just cry and cry. R7 stated she continued to be frustrated. On 9/21/23, at 2:06 p.m., the director of maintenance (DOM) stated extended call wait times were not due to mechanical issues. On 9/21/23, at 3:27 p.m., nursing assistant (NA)-E stated call light wait times were extended 9/17/23 evening shift due to short-staffing and two resident falls. On 9/22/23, at 9:37 a.m., the administrator stated there was not a system in place to routinely monitor call light response times. On 9/22/23, at 11:09 a.m., R8 stated, the weekends were the worst waiting for help to go…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-09-22 · tag F0572 — isolated
    Give residents a notice of rights, rules, services and charges.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and document review, the facility failed to ensure non-English speaking residents (R1, R3, R6) and/or their families were provided an interpreter, allowing them to be fully informed about their health status in a language they understood. Findings include: R1's care plan indicated he had a communication deficit due to a language barrier. The care plan directed R1 preferred to communicate in Spanish. R3's care plan indicated R3 had a communication deficit related to language barrier. The care plan directed to provide translator as necessary to communicate with the resident. Translator: Somali. R6's care plan indicated R6 had a cognitive/communication deficit due to stroke and language barrier, no longer able to speak English, speaks Somali and Arabic. The care plan directed R6 was able to communicate by: calling translator line, translating with wife or Somali speaking staff member, or communication board. On 9/19/23 at 9:03 a.m., registered nurse (RN)-F stated they have some Spanish-speaking…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-09-22 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and document review, the facility failed to notify a family member of a fall which occurred for 1 of 2 residents (R1) reviewed. Findings include: R1's Medical Diagnoses List indicated R1's diagnoses included cerebral infarction (stroke), heart failure, and chronic pain. R1's Face Sheet indicated his emergency contact was his family member (FM)-A. R1's admission Minimum Data Set (MDS) dated [DATE] indicated R1 had severely impaired cognition, memory problems, and disorganized thinking. The MDS indicated R1 was unsteady on his feet. R1's care plan indicated he was at high risk for falls related to hemiparesis (partial paralysis on one side of the body), impaired cognition, and communication. R1's progress notes lacked an entry, at the time of the incident, for a fall which occurred on 9/13/23. On 9/14/23 a facility document Risk Management (incident report) indicated on 9/14/23 FM-A reported to a floor nurse R1 fell on 9/13/23 at 10:56 p.m. FM-A reported she had a video of the fall, and a lift…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-09-22 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and document review, the facility failed to develop a care plan which included cultural plans/interventions for 2 of 3 residents reviewed (R1, R3). Findings include: R1's Medical Diagnoses List indicated R1 had diagnoses of cerebral infarction (stroke), neoplasm of prostate (prostate cancer), secondary malignant neoplasm of bone (bone cancer), heart failure, and chronic pain. R1's admission Minimum Data Set (MDS) dated [DATE], indicated R1's preferences were not assessed. R1's care plan dated 7/5/23, indicated he had a communication deficit related to language barrier and stroke. The care plan indicated R1's primary language was Spanish. R1's care plan indicated he had impaired cognitive function/dementia or impaired thought process related to stroke. R1's care plan lacked the development or implementation of culturally competent care plan interventions, including food and meals, activities, and interests. R1's nutrition assessment dated [DATE], failed to address dietary cultural…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-02-02 · tag F0550 — failed to protect resident dignity and rights — pattern
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record review the facility failed to ensure 12 of 17 residents Resident (R) R6, R9, R16, R24, R26, R29, R40, R47, R49, R54, R57 and R215, eating in the memory care dining room, were severed at the same time. In addition, the facility failed to ensure that R16 received her medication administered in a private setting. The sample size was 24 residents. Findings include: Review of the facility's policy titled, Privacy and Dignity, revised 01/10/22, revealed, It is the policy of [NAME] Senior Care to provide dignity and privacy for our residents at all times. Privacy is provided during cares. Resident is appropriately covered. 1. During dining observation in the memory care unit on 01/30/23 between 12:45 PM-1:17 PM revealed the following dignity concerns: At table two, at 12:45 PM, R26 already had her tray delivered, and was eating, but R16 did not receive their tray until 12:52 PM. At table five, R24's family member was assisting R24 with her lunch tray at 12:45 PM; however,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-02-02 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, policy review, and interviews, the facility failed to ensure that staff washed their hands between assisting residents in the dining room which affected six of 17 residents (Resident (R) R6, R18, R29, R38, R40 and R47), to prevent possible cross contamination. In addition, the facility failed to ensure that staff washed their hands prior to administering medication and did not pour medication into bare hands during medication pass for R16. The sample size was 24 residents. Findings include: 1. Lunch observation in the memory care unit on 01/30/23 between 12:45 PM-1:17 PM revealed the following: At 12:50 PM, Licensed Practical Nurse (LPN) A went between R6 and R18 assisting these residents with cutting up their food using the same utensils that the residents used, all without washing her hands between residents. At 12:58 PM, LPNA was observed going to the medication cart, which was in the hallway on the unit, obtained two cups of med pass for R38 and R40. Upon return to the dining room, she handed R40 the cup of med pass, touching R40's hand, and then observed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-02-02 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, interviews the facility failed to notify the responsible party (RP) for 1 of 2 residents (R)18 reviewed for change in condition related to missing anti-seizure medication in December 2022 out of a total sample size of 24 residents. Findings include: Review of the facility provided Face Sheet revealed R18 was admitted to the facility on [DATE] with a diagnosis of epilepsy. Further review revealed that R18 was not his own responsible party but a family member was his RP. Review of the December 2022 Medication Administration Record (MAR), provided by the facility, revealed, Vimpat [antiseizure medication]100 mg BID was not available from the pharmacy on the following dates for the morning shift: 12/18/22, 12/27/22, and/or 12/28/22. Further review revealed that the evening dose was not available on 12/10/22, and 12/27/22. However, on 12/11/22 for the evening shift revealed that the MAR was left blank. Cross Reference: F:755 -D. Interview with R18's family member on 02/01/23 at 12:43 PM,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-02-02 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, observation, and record review of the Resident Assessment Instrument (RAI) Manual, the facility failed to accurately code the Minimum Data Set (MDS) for hospice services for 1 of 3 residents (R) 22 receiving hospice services out of a total sample of 24 residents. By not ensuring the accuracy of the MDS, these failures placed the resident at risk for unmet care needs of residents. Findings include: During an observation 01/30/23 at 1:34 PM, R22 was observed lying in bed. At this time when attempting to communicate, R22 was using word salad (confused random words) and would only mumble vague words and was not able to make her needs known. Review of R22's undated Face Sheet, found in R22's electronic medical record (EMR) under the Face Sheet tab, revealed R22 was admitted to the facility on [DATE]. Diagnosis included Multiple Sclerosis (progressive damage to brain and spinal cord), Malignant Neoplasm of Bladder, and Malaise. The face sheet indicated R22 was also receiving Hospice services.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-02-02 · tag F0693 — failed to provide proper feeding-tube care — isolated
    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record review, the facility failed to ensure tube feeding equipment was maintained and stored appropriately for 1 of 1 resident (R)12 reviewed for tube feeding out of a total sample of 24 residents. The facility's deficient practice increased the resident's risk of infectious complications. Findings include: Review of R12's undated admission Record, revealed he was admitted to the facility on [DATE] with diagnoses which included dysphagia (difficulty swallowing) and dementia. Review of R12's admission Minimum Data Set (MDS) dated 01/19/23, revealed a Brief Interview for Mental Status (BIMS) score of 13 out of 15 indicating R12 was cognitively intact. Continued review of the MDS revealed R12 received food via an abdominal feeding tube. Review of R12's Physician's Orders, revealed OK to slurry meds and give per J-tube [jejunostomy tube-feeding tube] .Enteral feed every night shift. Change syringe daily. Review of R12's comprehensive Care Plan revealed no intervention to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-02-02 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record review, the facility failed to ensure respiratory equipment was maintained and stored appropriately for 1 of 1 residents (R) 19 reviewed for respiratory care out of a total sample of 24 residents. The facility's deficient practice increased the resident's risk of respiratory complications. Findings include: Review of R19's undated admission Record, revealed she was admitted to the facility on [DATE] with diagnoses which included respiratory failure with hypoxia (low oxygen levels). Review of R19's admission Minimum Data Set (MDS) assessment 1/18/23 revealed a Brief Interview for Mental Status (BIMS) score of 14 out of 15 indicating R19 was cognitively intact. Continued review of the MDS revealed R19 was provided oxygen therapy. Review of R19's Physician's Orders, revealed O2 [oxygen] tubing - change weekly date and initial on change, wash filter. Review of R 19's comprehensive Care Plan, revealed no intervention to maintain R19's oxygen filters or external cleaning.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-02-02 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review,and interviews, the facility failed to obtain medication for 1 of 1 residents (R) 18 related to the administration of a twice a day (BID) anti-seizure medication out of a total sample of 24 residents. This failure increased the risk that R18 would have seizure activity. Findings included: Review of the facility provided Face Sheet R18 was admitted to the facility on [DATE] with a diagnosis of epilepsy. Review of the Order Summary Report (facility provided), dated 01/30/23, revealed Vimpat (anti-seizure medication) 100 milligrams (mg) BID, start date 03/24/20. Review of the December 2022 Medication Administration Record (MAR), provided by the facility, revealed, Vimpat 100 mg BID was not available from the pharmacy on the following dates for the morning shift: 12/18/22, 12/27/22, and/or 12/28/22. Further review revealed that the evening dose was not available on 12/10/22, and 12/27/22. Review of the Progress Note, provided by the facility and dated 12/07/22, revealed Request…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • No harm found · C2023-09-22 · tag F0838 — failed to assess facility resources and resident needs — widespread
    Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on interview and document review, the facility failed to ensure the Facility Assessment was complete to help determine staffing needs based on resident acuity. This had the potential to affect all 64 residents. Findings include: The Facility Assessment (used to determine staffing needs based upon resident acuity as well as daily admission and discharge information) dated 1/10/23, failed to include current details for the resident population. A section of the form titled Special Treatments and Conditions had not been updated since 6/1/21. The section Assistance with Activities of Daily Living lacked detail to determine what resources were necessary to care for its residents competently during both day-to-day operations and emergencies lacking detail regarding the number of residents who required assistance with dressing, bathing, transfers, eating, toileting, mobility, and other care. On 9/22/23, at 9:37 a.m., the administrator stated he was unsure who was responsible to complete the Facility Assessment, how often it was to be reviewed, and what it currently directed.

    Administration Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

No federal fines in the current CMS record.

Part of a chain

This home belongs to EDEN SENIOR CARE — 21 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 3 of 52.6+0.4 vs chain
Health inspection 3 of 52.5+0.5 vs chain
Staffing 4 of 53.1+0.9 vs chain
Quality measures 3 of 53.3-0.3 vs chain
The other 20 homes this chain runs (chain average 2.6★, per CMS)

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleShareSince
STESEL, MAXIMIndividual5% OR GREATER DIRECT OWNERSHIP INTEREST100%since 07/07/2016
SMITH, MARLENEIndividualW-2 MANAGING EMPLOYEEsince 09/07/2016
RICE, PAMELAIndividualOPERATIONAL/MANAGERIAL CONTROLsince 03/01/2017

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$9.6M
Net patient revenuemost recent cost report
+6.6%
Operating marginrevenue minus expenses
$732K
Related-party expense8% of expenses
Who pays — share of resident-days
Medicaid 50%Medicare 4%Other / private 46%

This home reported $732K paid to related parties (affiliated landlords or management companies) in its most recent cost report.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$265per resident / day
operating cost
$8,043per month
≈ monthly operating cost
$283per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in MN

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Minnesota Medicaid page.

Typical monthly cost in Minnesota
$10,646/mo
Nursing home (semi-private)
$13,870/mo
Nursing home (private)
$6,573/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 245438. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-06-26, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

What to do next