Advanced Care Of St Joseph
3002 North 18th St, Saint Joseph, MO 64505 · For profit - Limited Liability company · 180 certified beds · (816) 364-4200 Medicare & Medicaid certified
The public record raises real questions here. Weigh the concerns below carefully.
- it has a citation for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- it has citations for mishandling residents’ money or property (F0565, F0568, F0569)
- it has 1 actual-harm citation
- a high number of inspection citations overall (45) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- the CMS record shows $29,803 in federal fines (most recent 2025-07-03)
- its facility-reported quality-measure score sits well above its independent inspection score
- its independent health-inspection rating is low (2/5)
- its payroll-based staffing rating is low (1/5)
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 2 of 5 |
| StaffingFrom payroll records (PBJ) | 1 of 5 |
| Quality measuresSelf-reported by the facility | 4 of 5 |
Worth a closer look. This home's quality-measure rating runs 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.
Location & what’s nearby
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Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 4 of 5 |
| Long-stay residentspeople who live here | 5 of 5 |
| Short-stay residentsrehab / post-hospital | 3 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating improved from 1 to 2 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 8.5% | 18.1% | 15.4% | better |
| Long-stay residents who lose too much weight | 1.8% | 5.3% | 5.4% | better |
| Long-stay residents with a catheter left in their bladder | 0.2% | 1.1% | 0.9% | better |
| Long-stay residents with a urinary tract infection | 0.2% | 2.3% | 2.0% | better |
| Long-stay residents with depressive symptoms | 87.3% | 18.5% | 6.5% | worse than state‡ — see note marked double-dagger below the table |
| Long-stay residents who were physically restrained | 0.0% | 0.0% | 0.1% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with falls causing major injury | 2.0% | 4.1% | 3.3% | better |
| Long-stay residents whose ability to walk worsened | 8.4% | 17.4% | 16.1% | better |
| Long-stay residents on antianxiety or hypnotic medication | 28.5% | 25.6% | 18.9% | worse |
| Long-stay residents given the seasonal flu vaccine | 73.2% | 90.9% | 95.3% | worse |
| Long-stay residents with pressure ulcers | 0.7% | 4.5% | 4.7% | better |
| Long-stay residents with worsening bladder/bowel control | 16.9% | 17.8% | 21.2% | better |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 26.0% | 23.5% | 17.1% | worse |
| Short-stay residents who newly got an antipsychotic medication | 4.9% | 2.2% | 1.4% | worse |
| Short-stay residents given the seasonal flu vaccine | 15.6% | 63.5% | 79.4% | worse |
| Short-stay residents rehospitalized after admission | 19.6% | 26.0% | 22.6% | better |
| Short-stay residents with an outpatient ER visit | 6.6% | 13.7% | 12.0% | better |
| Long-stay hospitalizations per 1,000 resident days | 1.69 | 2.11 | 1.67 | typical |
| Long-stay outpatient ER visits per 1,000 resident days | 1.01 | 2.33 | 1.80 | better |
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
45.2% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 87 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 19.7% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 61 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.27 therapist hours per resident per day in 2026Q1 — more than 39% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 19% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 45.2%CMS range 33.8–55.6 | 51.5% | Oct 2022–Sep 2024 | no different from U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 10.6%CMS range 8.0–14.0 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 19.7% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 16.4% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 14.8% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 100.0% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | 100.0% | 100.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | 96.0% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 0.0% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 0.0% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 8.4%CMS range 4.4–13.5 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 0.84 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 180 beds and averages 155.1 residents a day — about 86% occupied, or roughly 25 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 2.48 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.40 is below the 0.55-hour RN benchmark and nurse-aide staffing of 1.83 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 2.20 hrs/resident/day on weekends vs 2.60 on weekdays — 15% thinner on weekends. RN hours go from 0.45 to 0.26 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 52% is about the same as the national median of 45%. 1 administrator has left in the past year.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
45 citations, most serious first. The 11 most serious are shown; the remaining 34 are one tap away and print in full.
- Actual harm · G2025-07-03 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide the necessary care and services to attain or maintain the highest practicable physical, mental, or psychosocial well-being for one of the 18 sampled residents (Resident #88) when staff failed to administer the resident's scheduled seizure medication as ordered, per facility documentation the resident had unfortunately ran out of his/her seizure medication which likely resulted in a breakthrough seizure. The facility census was 144.Review of the facilities resident right policy dated. 9/1/2021., showed:Acquisition of medications should be completed in a timely manner to ensure medications are administered in a timely manner. 1. Review of resident #88's Face Sheet record, showed: -The resident was admitted to the facility on [DATE].-Resident is cognitively intact. -Diagnoses includes: abnormalities of gait and mobility, generalized muscle weakness, and seizures. Review of resident's care plan, dated 3/2/25., showed: The resident will be free of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-11-20 · tag F0580 — failed to tell family and doctor about changes — patternImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to protect two resident's right to choice when the facility did not provide written notification of room changes to two residents (Residents #1 and #2) or their family members. This affected two residents of five residents sampled. The facility's census was 155. Review of facility policy Resident Rights, revised 9/1/24, showed:- The resident had the right to receive written notice, including the reason for the change, before the resident's room or roommate in the facility was changed;- The resident had the right to refuse to transfer to another room in the facility if the purpose of the transfer was solely for the convenience of the staff;- The resident had the right to make choices about aspects of his or her life in the facility that are significant to the resident;1.Review of Resident #1's admission Record, dated 11/20/25 showed the resident had a diagnosis of stroke, epilepsy, depression, and an anxiety disorder. Review of Resident's Care Plan, dated 11/4/25, showed:- Resident had the right to be fully…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-08-27 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolatedProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure staff provided catheter care (a sterile tube inserted into the urinary bladder to drain urine) in a manner to prevent urinary tract infection (UTI) or the possibility of a UTI, when staff cleaned the catheter tubing towards rather than away from the resident's insertion site and when staff failed to empty the urinary collection bag when full. This affected one of the six sampled residents (Resident #39). The facility census was 149. Review of the facility policy titled Catheter Care, dated 9/1/21, showed: - It is the policy of this facility to ensure that residents with indwelling catheters receive appropriate catheter care and maintain their dignity and privacy when indwelling catheters are in use;- Catheter care will be performed every shift and as needed by nursing personnel; Clean catheter tubing away from urinary opening;- Empty drainage bag when bag is half-full or every three to six hours;- Compliance Guidelines: Knock and gain permission to enter the resident's room, explain the procedure,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-07-03 · tag F0550 — failed to protect resident dignity and rights — patternHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to maintain resident dignity when staff failed to remove unwanted facial hair for two residents (Residents #21 and Resident # 58), failed to provide timely incontinence cares for three residents (Residents #5, #58, and #145), and failed to create a safe environment causing one resident to feel retaliated against or intimidated (Resident #83). This affected 11 out of the 18 sampled residents. The facility census was 144.Review of the facility's Accommodation of Needs policy, dated 09/01/21, showed:- The facility will treat each resident with respect and dignity and will evaluate and make reasonable accommodations for the individual needs and preferences of a resident;- Based on individual needs and preferences, the facility will assist the resident in maintaining and/or achieving independent functioning, dignity, and well being to the extent possible.Review of the facility's Resident and Family Grievances policy, dated 09/01/21, showed:- It…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-07-03 · tag F0565 — failed to support the resident council — patternHonor the resident's right to organize and participate in resident/family groups in the facility.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, interviews, and record review, the facility failed to act promptly upon the grievances of the resident council members concerning issues of resident care and life in the facility and failed to communicate back with the resident council regarding the resident's concerns. This had the potential to affect all the residents who lived in the facility. The facility census was 144.Review of the facility's policy, Resident Council Meetings, dated 9/1/21 showed;- This facility supports the rights of residents to organize and participate in resident groups, including a Resident Council. this policy provides guidance to promoting structure, order, and productivity in these group meetings;- The facility shall act upon concerns and recommendations of the Council, make attempts to accommodate recommendations to the extent practicable, and communicate its decisions to the Council. Review of the facility's policy, Resident and Family Grievances, revised 9/1/21 showed:- It is the policy of this facility to support each resident's and family member's right to voice grievances…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-07-03 · tag F0585 — failed to handle grievances — patternHonor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interviews and record review, the facility failed to ensure residents knew how to file a grievance and failed to ensure residents' grievances were fully addressed, steps taken to resolve the grievances, notification of the residents of the results of the grievance and follow up with the residents to ensure the issues were resolved. This had the potential to affect any resident who resided in the facility. The facility census was 144.Review of the facility's policy, Resident Council Meetings, dated 9/1/21 showed;- This facility supports the rights of residents to organize and participate in resident groups, including a Resident Council. this policy provides guidance to promoting structure, order, and productivity in these group meetings;- The facility shall act upon concerns and recommendations of the Council, make attempts to accommodate recommendations to the extent practicable, and communicate its decisions to the Council. Review of the facility's policy, Resident and Family Grievances, revised 9/1/21 showed:- It is the policy of this facility to support each resident's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-07-03 · tag F0657 — failed to keep the care plan current — patternDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record reviews, the facility failed to schedule care plan meetings for two of the 29 sampled residents, (Resident #90, #121) and failed to ensure staff developed and updated a care plan consistent with the resident's specific conditions and needs which affected Resident #129. The facility census was 144.Review of the facility's policy for Care Planning - Resident Participation, reviewed 9/27/24 showed:- This facility supports the resident's right to be informed of, and participate in, his/her care planning and treatment (implementation of care);- The facility will inform the resident, in a language he/she can understand, of his/her rights regarding planning and implementing care, including the right to be informed of his/her total health status;- The facility will honor the resident's choice of individuals to be included in the care planning process;- The facility will honor requests for care plan meetings and acknowledge requests for revisions to the person-centered plan of care;- The…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-07-03 · tag F0677 — failed to help fully-dependent residents with daily care — patternProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record review, the facility failed to ensure residents received the necessary services to maintain good personal hygiene when staff did not provide showers in a timely manner for three of the 29 sampled residents, (Resident #10, #12 and #203). The facility census was 144.Review of facility policy Resident Showers, dated 9/1/21, showed:- Residents will be provided showers as per request or as per facility schedule protocols and based upon resident safety;- Partial baths may be given between regular shower schedules as per facility policy; Review of facility policy Resident Rights, revised 9/1/22, showed the resident has the right to receive services in the facility with reasonable accommodation of resident needs and preferences; Review of facility policy Activities of Daily Living (ADLs), revised 4/23/25, showed care and services will be provided for bathing. 1.Review of the resident’s admission MDS, dated [DATE] showed:- Cognitive skills moderately impaired.- Required…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-07-03 · tag F0695 — failed to provide proper breathing / tracheostomy care — patternProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to provide proper respiratory care when staff failed to document the date when oxygen tubing was cleaned and failed to properly store oxygen accessories at the bedside for three residents (Residents #71, #28, and #43) resulting in possible exposure to bacteria during oxygen usage. This affected three of 18 sampled residents. The facility census was 144. Review of facility oxygen administration, infection control measures policy, revised on 07/03/2024, showed infection control measures to include: - Follow manufacturer recommendations for the frequency of cleaning equipment filters- Change oxygen tubing and mask/cannula weekly and as needed if it becomes soiled or contaminated- Change humidifier bottle when empty, weekly or per facility policy, or as recommended by the manufacturer. Use only sterile water for humidification.- If applicable, change nebulizer tubing and delivery devices weekly or per facility policy and as needed if they become…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-07-03 · tag F0759 — failed to keep medication error rate low — patternEnsure medication error rates are not 5 percent or greater.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record review the facility failed to ensure staff administered medications with an error rate of less than five percent (5%). Staff made eight errors out of 37 opportunities for error, which resulted in an error rate of 24.32%. This affected four of the 29 sampled residents, (Resident #64, #21, #100, #34) and three unknown residents who had their medications preset. The facility census was 144. Review of the facility's policy for Medication Administration, revised 9/1/22 showed: Medications are administered by licensed nurses, or other staff who are legally authorized to do in this state, as ordered by the physician and in accordance with professional standards of practice, in a manner to prevent contamination or infection; Wash hands prior to administering medication per facility protocol and product; Review Medication Administration Record (MAR) to identify medication to be administered; Administer medication as ordered in accordance with manufacturer specifications; Wash…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-07-03 · tag F0760 — failed to prevent significant medication errors — patternEnsure that residents are free from significant medication errors.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, interviews, and record review, the facility failed to ensure staff did not make significant medication errors when staff failed to prime the insulin pens with two units prior to administration which affected three of the 29 sampled residents, (Resident #64, #21, and #100). The facility census was 144. Review of the facility's policy for Medication Administration, revised 9/1/22 showed:-Review Medication Administration Record (MAR) to identify medication to be administered;-Administer medication as ordered in accordance with manufacturer specifications.Review of the facility's policy for Insulin Pen, revised 4/10/25 showed:- It is the policy of this facility to use insulin pens to improve the accuracy of insulin dosing, provide increased resident comfort, and serve as a teaching aid to prepare residents for self-administration of insulin therapy upon discharge;-Insulin pens must be clearly labeled with the resident name, date dispensed type of insulin, amount to be given, frequency, and expiration date;-Insulin pens will be primed prior to each use to avoid…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 34 citations
- Potential for harm · Ecited before2025-07-03 · tag F0761 — failed to label and store drugs safely — patternEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, interviews, and record review, the facility failed to ensure there were no loose pills in the medication carts and failed to date opened vials of Lorazepam (used to treat anxiety) for four of the 29 sampled residents, (Resident #25, #76, #52 and #9). Additionally, staff failed to ensure medication was not left at the bedside for Resident #11. The facility census was 144.Review of facility policy Medication Storage, revised 9/1/22, showed:- It is the policy of this facility to ensure all medications housed on our premises will be stored in the pharmacy and/or medication rooms according to the manufacturer's recommendations and sufficient to ensure proper sanitation, temperature, light, ventilation, moisture control, segregation, and security.Unused medications: The pharmacy and all medication rooms are routinely inspected by the consultant pharmacist for discontinued, outdate, defective, or deteriorated medications with worn, illegible, or missing labels. These medications are destroyed.- All drugs and biologicals will be stored in locked compartments…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-07-03 · tag F0804 — failed to serve food at safe, palatable temperature — patternEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, observation, and record review, the facility failed to ensure that the food served to the residents was appealing and appetizing when residents at a group meeting and one Resident (#32) out of 18 sampled residents verbalized concerns over the quality of the food. The facility census was 144.Review of the facility's Food Preparation Guidelines, undated, showed:- It is the policy of this facility to prepare foods in a manner to preserve or enhance a resident's nutrition or hydration status;- Food and drinks shall be palatable, attractive, and at a safe and appetizing temperature;- Strategies to ensure resident satisfaction include:* providing meals that are varied in color and texture;* serving hot foods/drinks hot and cold foods/drinks cold;* addressing resident complaints about foods/drinks;- Staff shall accommodate resident allergies, intolerance's, and preferences, providing appropriate alternatives when needed;- Staff shall offer residents appropriate alternatives when they choose not to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-07-03 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review, and interviews, the facility failed to store, prepare and serve food in accordance with professional standards of food service safety when staff failed to discard expired leftovers in the refrigerator, failed to wear beard nets while working in the kitchen, and failed to maintain proper standards of cleanliness in the walk-in refrigerator. This had the potential to impact all residents by placing them at risk for a food borne illness. The facility census was 144.Review of facility policy Dietary Employee Personal Hygiene, revised 9/1/22, showed all dietary staff must wear hair restraints (e.g. hairnet, hat and/or beard restraint) to prevent hair from contacting food;Review of facility policy Ready to Eat, Time/Temperature, dated 5/30/19, showed leftovers have seven days before they must be discarded and not used for human consumption;A request was made for the facility policy on Kitchen Cleanliness and no policy was provided;During an observation in the Kitchen on 6/30/25 at 8:56 A.M., showed:- Dietary Aide (A) working at the dishwashing station…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-07-03 · tag F0842 — failed to keep accurate, complete medical records — patternSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure all residents' medical records were complete and accurate when staff failed to document and screen a one resident (Resident #20) accurately during pain assessments and failed to properly document showers for two residents (Resident #12 and #121). This affected three out of 29 residents sampled. The census was 144. Review of facility policy Maintenance of Clinical Records, revised 6/2/22, showed:- The facility will maintain clinical records for each resident in accordance with acceptable standards of practice that reflects the current plan of care and services provided as well as in a manageable size for use by the care providers;- The facility must maintain medical records on each resident that are: complete, accurately documented, and systematically organized;- The clinical record will contain: a record of the resident's assessments 1. Review of Resident #20's admission minimum data set (MDS), a federally mandated assessment tool completed by…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-07-03 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, interviews, and record review, the facility failed to ensure staff provided care in a manner to prevent infection or the possibility of infection when staff did not use proper hand hygiene when obtaining blood sugars and the administration of insulin, failed to clean the port of the insulin pen prior to attaching the needle and failed to clean the glucometer between three of the 29 sampled residents, (Resident #64, #21, and #100) . The facility census was 144. Review of the facility's policy for Medication Administration, revised 9/1/22 showed:- Medications are administered by licensed nurses, or other staff who are legally authorized to do in this state, as ordered by the physician and in accordance with professional standards of practice, in a manner to prevent contamination or infection;- Wash hands prior to administering medication per facility protocol and product;- Review Medication Administration Record (MAR) to identify medication to be administered;- Administer medication as ordered in accordance with manufacturer specifications;- Wash hands using…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-07-03 · tag F0685 — isolatedAssist a resident in gaining access to vision and hearing services.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to provide quality of care when, facility staff documented they had administered prescription eye drops to one resident (Resident #95) and showed the prescription eye drops were opened and dated on 05/02/25, the bottle was still full on 07/02/25 at 04:35 A.M. indicating several doses of the eye medication were missed, but documented. This affected one resident out of the sampled 18 residents. The facility census was 144.Review of facility administration of eye drops policy, revised on 09/24/24., showed: Label new bottle with date opened and follow facility policy or manufacturers instruction for when to discard and replace.Record administration of medication as ordered by the physician.1.Review of resident #95's Quarterly MDS(Minimum Data Set) (A federally mandated assessment completed by facility staff), dated 05/04/25., showed:- Cognition intact, resident is able to make all needs known and understand others.- Diagnoses includes: Insulin dependent diabetic , glaucoma with blindness- Needing assistance of one…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-07-03 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolatedProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, interviews, and record review, the facility failed to ensure staff provided catheter (a sterile tube inserted into the urinary bladder to drain urine) care in a manner to prevent urinary tract infection (UTI) or the possibility of a UTI, which affected one of the 29 sampled residents, (Resident #9). The facility census was 144. Review of the facility's policy for Catheter Care, revised 5/24/24 showed: -It is the policy of this facility to ensure that residents with indwelling catheters receive appropriate catheter care and maintain their dignity and privacy when indwelling catheters are in use;- Catheter care will be performed every shift and as needed by nursing personnel;- Gently separate the skin folds to expose the urinary meatus. Wipe from front to back with a clean cloth. Use a new part of the cloth or different cloth for each side. With a new cloth, wipe the catheter making sure to hold the catheter in place so as to not pull on the catheter. 1. Review of the resident's Significant Change in Status Minimum Data Set (MDS), a federally mandated assessment…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-07-03 · tag F0697 — failed to manage pain — isolatedProvide safe, appropriate pain management for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, interviews and record review, the facility failed to ensure staff provided adequate pain control for one of 29 sampled residents (Resident #20). The facility census was 144. Review of facility policy Pain Management, revised 4/23/25, showed:- The facility must ensure that pain management is provided to residents who require such services, consistent with professional standards of practice, the comprehensive person-centered care plan, and the residents' goal and preferences;- The facility will recognize when the resident is experiencing pain and identify circumstances when the pain can be anticipated;- Manage or prevent pain, consistent with the comprehensive assessment and plan of care, current professional standards of practice, and the resident's goals and preferences;- Facility staff will observe for nonverbal indicators which may indicate the presence of pain;- Observe for difficulty in sleeping;- Facility staff will be aware of verbal descriptors a resident may use to report or describe their pain;- The facility will use a pain assessment tool which is…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-12-12 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record review the facility failed to complete neurological assessment's for one resident (Resident #1), after the resident reported to Registered Nurse (RN) A on he/she had fallen the night prior and someone picked him/her off the floor. The resident was noted to have bruise to his/her torso and increased confusion. RN A did not initiate neurological assessment's. Additionally, the facility Certified Nurses Aide (CNA) A failed to notify the nurse immediately when he/she found the resident on the floor during the night of 12/4/24. CNA A and CNA B assisted the resident off the floor and back to bed. The facility census was 139. Review of the fall policy dated 2020 showed: - The staff were supposed to assess the resident after a fall; - The staff were supposed to complete a post-fall assessment. Review of the head injury policy dated 9/1/21 showed: - The staff were expected to assess if there is a known, suspected or verbalized head injury; - Perform neurological assessments as indicated. 1.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-07-03 · tag F0658 — failed to meet professional standards of care — patternEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide care and treatment in accordance with professional standards of practice when licensed nursing staff failed to ensure that physician's orders were carried out for three of five sampled residents sampled when medications were not administered timely (Resident #1, #4, and #5) and when blanks were left in the medication administration record (MAR) and treatment administration record (TAR) for two residents, (Resident #4 and #5). The facility census was 128. Review of facility policy, Medical provider orders, revised 4/7/22, showed: -Following of Medication and/or Treatment Orders: -Staff should follow all valid medical provider orders timely unless there is an emergency which would temporarily delay the implementation of the order. Review of the facility policy, Medication Administration, revised 9/1/22, showed: -Medications are administered by licensed nurses or other staff who are legally authorized to do so in this state, as ordered by the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2024-06-20 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and facility policy review, the facility failed to ensure dry foods were stored in sealed containers for food freshness and protection from pest for all 128 residents who received food prepared in the kitchen. Findings include: Policy Explanation and Compliance Guidelines: 1. All food service areas shall be kept clean, sanitary, free from litter, rubbish and protected from rodents, roaches, flies and other insects. During the initial tour of the kitchen, on 06/17/24 at 9:01 AM, with the Dietary Manager (DM), the following was observed: a. Two 25 pound bags of breadcrumbs were observed in a small storage room adjacent to the larger dry storage room. One of the two bags was open to air, undated, and unsealed. The second 25 pound bag was unopened. Both bags were made of paper. Neither was in a sealed container, subject to insects, pests, or rodents. b. Three 18 gallon plastic containers were placed next to each other between the ends of a metal shelf. The containers were wider at the top than the bottom and did not fit flush against each other, which…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2024-06-20 · tag F0925 — failed to control pests — widespreadMake sure there is a pest control program to prevent/deal with mice, insects, or other pests.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, document review, and facility policy review, the facility failed to maintain an effective pest control program for five of six halls (100, 200, 300, 400, and 600), two nurses' stations, shower rooms, therapy room and the kitchen which includes the dish room area. Findings include: Review of the facility's policy titled Pest Control Program, dated 09/01/21, noted It is the policy of this facility to maintain an effectiye (sic) pest control program that eradicates and contains common household pests and rodents .Definition: Effective pest control program is defined as measures to eradicate and contain common household pests (e.g., bed bugs, lice, roaches, ants, mosquitos, flies, mice, and rats). During the initial tour of the kitchen, on 06/17/24 at 9:01 AM, with the Dietary Manager (DM), a hole, approximately two inches in circumference, was observed behind the cove base in the small storage room, creating the potential for insects, pests, or rodents to access. During the second tour of the kitchen, on 06/20/24 at 1:57 PM, a clear plastic container…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-06-20 · tag F0695 — failed to provide proper breathing / tracheostomy care — patternProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record review, facility policy review and review of manufacturer's instructions, the facility failed to provide respiratory care in accordance with professional standards for four (Residents (R) 62, R24, R45, and R53) of four residents reviewed for respiratory care out of a total sample of 33 residents. Respiratory equipment, such as bipap (bilevel positive airway pressure), cipap (continuous positive airway pressure), and nebulizer masks and chambers, were not stored in a sanitary manner; oxygen, cipap, bipap, and nebulizer units were dusty with grim; and there was no process for cleaning and maintaining cipap/bipap units. R62 did not have a physician order for cipap, R24's oxygen rate was not per the physician's order, and R45 and R53 had liquid in their nebulizer chambers. This failure had the potential for residents to develop respiratory issues, infections, or other medical issues. Findings include: Review of the facility's policy titled, Oxygen Administration, dated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-06-20 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, record review, and facility policy review, the facility failed to implement an appropriate infection control program for eight of 33 residents (Resident) R)6, R24, R34, R47, R61, R79, R94, and R115 resulting in psychosocial harm to R61. Specifically, the facility failed to 1. follow their policy for isolation during treatment for scabies for R61; 2. follow enhanced barrier precautions for six residents R6, R24, R94, R115, R34 and R47; and 3. follow appropriate hand hygiene during meal service for R79. Findings include: Review of the facility's policy titled, Transmission -Based Precautions, dated 2021, provided by the Infection Control Preventionist (ICP) indicated, It is our policy to take appropriate precautions to prevent transmission of infectious agents, based on the agents' modes of transmission. For the Infection/Condition of scabies, the Precaution indicated listed as contact; with the Duration identified as until 24 hours after initiation of treatment. The facility…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-06-20 · tag F0623 — isolatedProvide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure one of three residents (Resident (R) 37) and their resident representatives (RR) in the sample of thirty-three reviewed for facility initiated emergent hospital transfer, was provided with a written transfer notice that contained all the required information. This failure has the potential to affect the resident and their RRs by not having the knowledge of where and why a resident was transferred, and/or how to appeal the transfer, if desired. Findings include: Review of R37's admission Record in the Profile tab of the electronic medical record (EMR) revealed an admission date of 07/21/17. Review of R37's quarterly Minimum Data Set (MDS) with an assessment reference date (ARD) of 05/21/24 and located in the MDS tab revealed a Brief Interview for Mental Status (BIMS) score of four out of 15 which indicated the resident was severely cognitively impaired. Review of R37's Nursing Note, dated 06/10/24 located in the Progress Notes tab of the EMR,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-06-20 · tag F0625 — isolatedNotify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to provide one of three residents, or their resident representative (RR) reviewed for hospitalization (Resident (R) 37) with written notification of the bed hold policy prior to transfer to the hospital. This created a potential for the resident to experience distress or confusion related to readmission to the facility due to the facility-initiated discharge. Findings include: Review of R37's admission Record found in the Profile tab of the electronic medical record (EMR) revealed an admission date of 07/21/17. Review of R37's quarterly Minimum Data Set (MDS) with an assessment reference date (ARD) of 05/21/24 and located in the MDS tab, revealed a Brief Interview for Mental Status (BIMS) score of four out of 15 which indicated the resident was severely cognitively impaired. Review of R37's Nursing Note, dated 06/10/24 located in the Progress Notes tab of the EMR, revealed, Hospice medical director ordered resident to be sent to ER [Emergency Room] for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-06-20 · tag F0641 — isolatedEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review, interviews, policy review and review of the Resident Assessment instrument (RAI) manual, the facility failed to accurately code the Minimum Data Set (MDS) for one of 33 residents (Resident (R) 37) reviewed for MDS accuracy. Failure to accurately code the MDS could result in the resident not receiving care and services. Findings include: Review of Centers for Medicare and Medicaid Services (CMS)'s RAI Version 3.0 Manual CH 3: Section O indicated, .Code residents identified as being in a hospice program for terminally ill persons where an array of services is provided for the palliation and management of terminal illness and related conditions . Review of R37's admission Record under the Profile tab of the electronic medical record (EMR) revealed and admission dated of 07/21/17. Review of R37's annual Minimum Data Set (MDS) assessment, with a reference date (ARD) of 05/21/24 and located in the MDS tab revealed a Brief Interview for Mental Status (BIMS) score of four out of 15 which indicated resident was severely cognitively impaired. Review of the MDS Section…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-06-20 · tag F0645 — isolatedPASARR screening for Mental disorders or Intellectual Disabilities
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, and staff interviews, the facility failed to ensure a Level 1 Pre-admission Screening and Resident Review (PASARR) was completed for two of three residents (Resident (R) 22 and R60) reviewed for PASARR. Findings include: R22's undated Face Sheet, found in the electronic medical record (EMR) under the admission Record tab, indicated the resident was most recently admitted to the facility on [DATE] with diagnoses including major depressive disorder, schizoaffective disorder, and anxiety. R60's undated Face Sheet, found in the EMR under the admission Record tab, indicated the resident was most recently admitted to the facility on [DATE] with diagnoses including bipolar disorder and schizoaffective disorder. Review of R22 and R60's EMRs indicated no documentation that a Level 1 PASARR had ever been completed. During an interview with the Business Office Manager (BOM) on 6/19/24 at 5:23 PM, the BOM confirmed a Level 1 PASARR could not be found in R22 and R60's EMRs. She stated, (R22) and (R60)…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-06-20 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record review, and facility policy review, the facility failed to develop a comprehensive care plan for one of 33 residents (Resident) R) 61) in the sample creating the potential for R61 to be at risk for unmet needs due to a skin condition. Findings include: Review of the facility's policy titled, Comprehensive Care Plans, dated [DATE], indicated It is the policy of this facility to develop and implement a comprehensive person centered care plan for each resident, consistent with resident rights, that includes measurable objectives and timeframes to meet a resident's medical, nursing, and mental and psychosocial needs that are identified in the resident's comprehensive assessment. Review of R61's admission Record located under the Profile tab in the electronic medical record (EMR) revealed R61 was admitted on [DATE]. Review of R61's quarterly Minimum Data Set (MDS), with an assessment reference date (ARD) of [DATE] indicated R61 had a Brief Interview for Mental Status (BIMS)…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-06-20 · tag F0758 — failed to limit and justify psychotropic drugs — isolatedImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review, interviews, and policy review, the facility failed to provide documentation of behavior monitoring for the continued use of an antipsychotic medication for one of five residents (Resident (R)121) reviewed for unnecessary medications. Failure to provide quantitative data regarding target behavior reduction/management has the potential to affect the resident receiving the lowest dose possible of a psychoactive medication. Findings include: Record review of the facility's policy titled, Use of Psychotropic Drugs revised on 09/01/21, indicated Policy: Residents are not given psychotropic drugs unless the medication is necessary to treat a specific condition, as diagnosed and documented in the clinical record, and the medication is beneficial to the resident, as demonstrated by monitoring and documentation of the resident's response to the medication(s) . 3. The attending physician will assume leadership in medication management by developing, monitoring, and modifying the medication regimen in collaboration with residents, their families and/or representatives,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-06-20 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, interviews, and policy review, the facility failed to ensure for one Resident (R)26) of one resident in the sample of 33 residents. The nursing staff failed to follow the facility's policy to secure 17 insulin pens in the medication cart or medication room. This practice could potentially affect the safe administration of residents' medications. Findings include: Review of the facility's policy titled Medication Storage dated 09/01/21 revealed, It is the policy of this facility to ensure all medications housed on our premises will be stored in the .or medication rooms according to the manufacturer's recommendations .all drugs and biologicals will be stored in locked compartments (i.e., medication carts, cabinets, drawers, refrigerators, medication rooms) under proper temperature controls. During observations of R26's room on 06/17/24 at 11:15AM, there were two full vials of the medication albuterol sulfate next to the nebulizer machine. Review of R26's Physician Orders dated 06/14/24 in the Orders tab of the EMR revealed Ipratropium-Albuterol Solution 3mg…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-05-06 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to operationalize the Illegal Drug Use policy to ensure the environment for two sampled residents (Resident #1 and Resident #2) were free from hazards when staff repeatedly found illegal drugs and/or drug paraphernalia in a shared room occupied by two residents, Resident #1 and Resident #2. The facility census was 106. Review of the facility's policy Resident Rights revised, [DATE], included the resident has the right to safe environment including receiving supports for daily living safely. Review of the facility's policy Illegal Drug Use dated, [DATE], included: -The facility is an illegal drug-free facility; -The purpose of this policy is to ensure the safety of all employees, residents, family members, visitors and any others that enter the facility. -No one is allowed to possess, be under the influence of or use any illegal drugs on the premises of this facility; -The facility reserves the right to inspect our premises, conduct alcohol and drug…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-02-15 · tag F0610 — failed to investigate and act on abuse reports — isolatedRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Please refer to Event ID MW6512 for this deficiency content. Based on record review and interview, the facility failed to thoroughly investigate an allegation of sexual abuse when one resident (Resident #3) reported he/she was sexually abused by his/her roommate (Resident #4). The facility failed to provide evidence the alleged violations were thoroughly investigated and to follow facility policy when failed to provide documentation that all staff working were interviewed, failed to interview facility residents, and failed to provide complete and thorough documentation of the investigation. The facility census was 123. Review of facility policy, Abuse, Neglect, and Exploitation, revised 8/22/22, showed: -It was policy of facility to provide protections for the health, welfare, and rights of each resident by developing and implementing written policies and procedures that prohibit and prevent abuse, neglect, exploitation, and misappropriation of resident property. -Sexual abuse is non-consensual sexual contact of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-02-15 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Please refer to Event ID MW6512 for this deficiency content. Based on interview and record review, the facility failed to provide care and treatment in accordance with professional standards of practice when licensed nursing staff failed to ensure that physician's orders were carried out for two of four residents (Resident #1 and #2) when blanks were left in the medication administration record (MAR) and treatment administration record (TAR) and when staff left medication at Resident #1's bedside to self administer. This affected two of four sampled residents. The facility census was 123. Review of the facility policy, Medication Administration, revised 9/1/22, showed: -Medications are administered by licensed nurses or other staff who are legally authorized to do so in this state, as ordered by the physician and in accordance with professional standards of practice, in a manner to prevent contamination or infection; -Review MAR and identify medication to be administered; -Administer medication as ordered in…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2024-01-11 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review, and interview the facility failed to prepare and serve food in accordance with professional standards for food service safety when staff failed to keep a clean kitchen and dining room, failed to label and date food when it was opened, failed to completed temperature checks on fridge/freezers, failed to store food off the floor, failed to ensure proper sanitation of food preparation services, failed to use clean serving bowls, failed to keep trash cans covered, failed to use proper hand washing techniques during food preparation and meal service, and failed to have cleaning routines in kitchen. This had the potential to impact all residents in the facility. The facility census was 119. 1. Review of facility policy, food safety requirements, dated 11/2017, showed: -Food will be stored, prepared, and served in accordance with professional standards for food service safety -Food safety practices shall be followed throughout the facility's entire food handling process. -Storage of food in a manner that helps prevent deterioration or contamination of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-01-11 · tag F0677 — failed to help fully-dependent residents with daily care — patternProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure staff provided showers to dependent residents when staff did not provide at least two showers a week to five residents (Resident #1, #2, #3, #4, #5) of five residents sampled. The facility census was 119. Review of facility's resident shower policy, dated 9/1/21, showed: -It is the practice of this facility to assist residents with bathing to maintain proper hygiene, stimulate circulation, and help prevent skin issues as per current standards of practice. -Residents will be provided showers as per request or as per facility schedule protocols and based upon resident safety. -Partial baths may be given between regular shower schedules as per facility policy. Review of facility policy, bathing a resident, dated 9/1/21, showed: -It is practice of this facility to assist residents with bathing to maintain proper hygiene and help prevent skin issues. Review of the facility policy, activities of daily living (ADL's), dated 9/1/21,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-01-11 · tag F0761 — failed to label and store drugs safely — patternEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to store medications in a locked storage area to ensure medications were inaccessible to unauthorized staff and residents, when the medication cart was left unlocked and unattended. The facility census was 119 Review of policy, medication storage, dated 9/1/21, showed: -It is the policy of this facility to ensure all medications housed on our premises will be stored in the pharmacy and/or medication rooms according to the manufacturer's recommendations and sufficient to ensure proper sanitation, temperature, light, ventilation, moisture control, segregation, and security. -All drugs and biologicals will be stored in locked compartments (i.e. medication carts, cabinets, drawers, refrigerators, medication rooms. -Only authorized personnel will have access to the keys to locked compartments. -During a medication pass, medications must be under the direct observation of the person administering medications or locked in the medication storage area/cart. Observation on 1/11/24 at 3:23 P.M., showed medication cart and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-01-11 · tag F0610 — failed to investigate and act on abuse reports — isolatedRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to thoroughly investigate an allegation of sexual abuse when one resident (Resident #3) reported he/she was sexually abused by his/her roommate (Resident #4). The facility failed to provide evidence the alleged violations were thoroughly investigated and to follow facility policy when failed to provide documentation that all staff working were interviewed, failed to interview facility residents, and failed to provide complete and thorough documentation of the investigation. The facility census was 123. Review of facility policy, Abuse, Neglect, and Exploitation, revised 8/22/22, showed: -It was policy of facility to provide protections for the health, welfare, and rights of each resident by developing and implementing written policies and procedures that prohibit and prevent abuse, neglect, exploitation, and misappropriation of resident property. -Sexual abuse is non-consensual sexual contact of any type with a resident; -Investigation of Alleged Abuse…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-01-11 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide care and treatment in accordance with professional standards of practice when licensed nursing staff failed to ensure that physician's orders were carried out for two of four residents (Resident #1 and #2) when blanks were left in the medication administration record (MAR) and treatment administration record (TAR) and when staff left medication at Resident #1's bedside to self administer. This affected two of four sampled residents. The facility census was 123. Review of the facility policy, Medication Administration, revised 9/1/22, showed: -Medications are administered by licensed nurses or other staff who are legally authorized to do so in this state, as ordered by the physician and in accordance with professional standards of practice, in a manner to prevent contamination or infection; -Review MAR and identify medication to be administered; -Administer medication as ordered in accordance with manufacturer specifications; -Sign MAR after…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-12-28 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility staff failed to monitor, assess, and implement interventions to prevent an elopement of one resident (Resident #1) when staff allowed the resident to elope from facility on 12/5/23 which resulted in resident becoming intoxicated and taken to emergency room. This affected one of three sampled residents. The facility census was 116. Review of facility policy, elopements and wandering residents, dated 9/1/22, showed: -Facility ensures that residents who exhibit wandering behavior and/or are at risk for elopement receive adequate supervision to prevent accidents, and receive care in accordance with their person centered plan of care addressing the unique factors contributing to wandering or elopement risk. -Elopement occurs when a resident leaves the premises or a safe area without authorization and/or any necessary supervision to do so. -The facility shall establish and utilize a systematic approach to monitoring and managing residents at risk for elopement or…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2022-02-28 · tag F0569 — patternNotify each resident of certain balances and convey resident funds upon discharge, eviction, or death.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide personal funds and a final accounting within thirty days upon discharge. This affected seven additionally sampled residents (Residents #245, #246, #247, #248, #249, #250, and #251) Facility census was 92. 1. Review of the facility Refund Process policy, dated 7/15/21, showed: - Refunds are requested to process money that was overpaid to the facility for resident services provided. Refunds may be made payable to the responsible party, resident, insurance company, State, or medical providers. Potential refund amounts can be identified on the Accounts Receivable (AR) aging report for the facility. - Refunds may be requested by the center or Corporate Business Office (CBO). The Business Office Manager (BOM) will forward completed refund request with all required documentation to AR. Refunds must be requested timely, most States require that a private pay refund be done within 30 days of discharge. 2. Review of the facility's aging report, dated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2022-02-28 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review and interviews, the facility failed to prepare and serve food in accordance with professional standards for food service safety, and failed to ensure they stored food properly. The facility census was 92. Review of the facility's policy, revised 4/29/18 Food Storage: Cold Food in part said: - All time/temperature control for safety (TCS) foods, frozen and refrigerated, will be appropriately stored in accordance with guidelines of the FDA Food Code. 1. All food items will be stored 6 inches above the floor and 18 inches below the sprinkler unit. 2. All perishable foods will be maintained at a temperature of 41 degrees farenheit or below, except during necessary periods of preparation and service. 3. All foods will be stored wrapped or in covered containers, labeled and dated, and arranged in a manner to prevent cross contamination. 1. Observation on 2/22/22 beginning at 9:05 A.M., showed the following: - Containers of pickles, tomato, lettuce, onion, and cheese in the refrigerator not labeled or dated . - Half of a ham in the walk in freezer,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · B2024-07-03 · tag F0568 — patternProperly hold, secure, and manage each resident's personal money which is deposited with the nursing home.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to establish and maintain a system that assured a full and complete and separate accounting, according to generally accepted accounting principles, of each resident's personal funds entrusted to the facility on the resident's behalf when the facility had no available personal funds statements for review for six of twelve months reviewed from June 2023 to November 2023 and when the facility's cash on hand did not balance with receipts. The facility census was 128. The facility did not provide a policy. 1. Observation on 7/2/24 at 3:35 P.M. showed the business office manager (BOM) counting cash on hand for resident petty cash. The BOM showed a balance of $1340.79 in petty cash before the receipts were deducted. Observation showed $818.58 cash on hand and a receipt balance of $463.12 providing a total of $1281.70. The total petty cash was off by $59.09. During an interview on 7/2/24 at 3:35 P.M., the BOM said: -He/She did not know why cash on hand in petty cash and receipts was not in balance; -When he/she started working for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · C2024-06-20 · tag F0732 — widespreadPost nurse staffing information every day.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations and interview, the facility failed to ensure the daily nurse staff posting was available for all residents, families, and visitors. This failure had the potential to inaccurately inform any resident, family member, or visitor of the facility of the available nursing staff caring for residents. Findings include: During observations on 06/18/24 at 8:45 AM, 06/19/24 at 10:00 AM, and 06/20/24 at 12:30 AM, the daily staff posting, posted across from the Director of Nursing Services (DNS) office, was still the posting for 06/17/24. During an interview on 06/20/24 at 11:34 AM, the Staff Schedule Coordinator verified the last nursing posting was dated 06/17/24. She stated during the weekends the weekend manager was responsible for completing the forms and posting them, and she was responsible for completing them and posting them during the week. During an interview on 06/20/24 at 12:33 PM, the Administrator stated the staffing sheet should be updated daily and posted in the morning each day. She stated the staffing coordinator posted it Monday through Friday and the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
$29,803 in federal fines across 1 penalty.
- $29,803 — penalty dated 2025-07-03
Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.
Part of a chain
This home belongs to VERTICAL HEALTH SERVICES — 15 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 1 of 5 | 1.9 | -0.9 vs chain |
| Health inspection | 2 of 5 | 2.3 | -0.3 vs chain |
| Staffing | 1 of 5 | 1.7 | -0.7 vs chain |
| Quality measures | 4 of 5 | 3.3 | +0.7 vs chain |
The other 14 homes this chain runs (chain average 1.9★, per CMS)
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Since |
|---|---|---|---|
| NORTH 18TH STREET CONSULTING LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 03/17/2025 |
| ABBAS, MARGHOOB | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 01/15/2024 |
| GREEN, JANET | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 04/23/2025 |
| MILLER, WILLIAM | Individual | OPERATIONAL/MANAGERIAL CONTROL | since 06/01/2023 |
CMS files one row per role, so the 7 rows in the source record cover these 4 parties — each is shown once here with every role it holds. Nothing is omitted. The source lists no ownership percentage for any of them — PECOS records a share only for equity interests, not for board or management roles.
1 organizational owner listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
This home reported $343K paid to related parties (affiliated landlords or management companies) in its most recent cost report.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in MO
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Missouri Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 265754. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-07-03, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
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