Agility Health And Rehabilitation
5520 Bridgeport Way West, University Place, WA 98467 · For profit - Limited Liability company · 120 certified beds · (253) 566-7166 Medicare & Medicaid certified
The public record raises real questions here. Weigh the concerns below carefully.
- a middle-of-the-pack inspection score (3/5)
- no federal fines or payment denials on record
- fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
- it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0605, F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- it has citations for mishandling residents’ money or property (F0565, F0569)
- it has 1 actual-harm citation
- a high number of inspection citations overall (41) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 3 of 5 |
| StaffingFrom payroll records (PBJ) | 3 of 5 |
| Quality measuresSelf-reported by the facility | 4 of 5 |
Location & what’s nearby
Open in Google Maps ↗ · Directions ↗ · Larger map ↗
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 4 of 5 |
| Long-stay residentspeople who live here | 5 of 5 |
| Short-stay residentsrehab / post-hospital | 3 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating fell from 4 to 3 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 12.0% | 14.2% | 15.4% | better |
| Long-stay residents who lose too much weight | 3.5% | 5.5% | 5.4% | better |
| Long-stay residents with a catheter left in their bladder | 3.4% | 1.0% | 0.9% | worse |
| Long-stay residents with a urinary tract infection | 1.6% | 1.6% | 2.0% | better |
| Long-stay residents with depressive symptoms | 27.2% | 17.7% | 6.5% | worse than state‡ — see note marked double-dagger below the table |
| Long-stay residents who were physically restrained | 0.0% | 0.1% | 0.1% | better |
| Long-stay residents with falls causing major injury | 3.2% | 2.6% | 3.3% | typical |
| Long-stay residents whose ability to walk worsened | 17.7% | 17.2% | 16.1% | worse |
| Long-stay residents on antianxiety or hypnotic medication | 11.8% | 12.4% | 18.9% | better |
| Long-stay residents given the seasonal flu vaccine | 90.6% | 93.8% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 5.3% | 4.3% | 4.7% | worse |
| Long-stay residents with worsening bladder/bowel control | 21.5% | 22.5% | 21.2% | typical |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 14.7% | 15.1% | 17.1% | better |
| Short-stay residents who newly got an antipsychotic medication | 1.9% | 1.3% | 1.4% | worse |
| Short-stay residents given the seasonal flu vaccine | 79.4% | 82.0% | 79.4% | typical |
| Short-stay residents rehospitalized after admission | 22.7% | 19.9% | 22.6% | typical |
| Short-stay residents with an outpatient ER visit | 13.5% | 13.4% | 12.0% | worse |
| Long-stay hospitalizations per 1,000 resident days | 0.59 | 1.33 | 1.67 | better |
| Long-stay outpatient ER visits per 1,000 resident days | 1.11 | 1.52 | 1.80 | better |
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
43.2% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 186 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 66.0% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 100 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.54 therapist hours per resident per day in 2026Q1 — more than 84% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 18% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 43.2%CMS range 35.4–52.8 | 51.5% | Oct 2022–Sep 2024 | no different from U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 9.5%CMS range 7.0–12.8 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 66.0% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 52.0% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 47.0% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 100.0% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | 51.6% | 100.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | 100.0% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 0.0% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 2.3% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 6.6%CMS range 3.7–10.8 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 0.93 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 120 beds and averages 108.1 residents a day — about 90% occupied, or roughly 12 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 4.19 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.54 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.57 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 3.50 hrs/resident/day on weekends vs 4.47 on weekdays — 22% thinner on weekends — a notable drop. RN hours go from 0.62 to 0.34 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 42% is about the same as the national median of 45%.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
41 citations, most serious first. The 11 most serious are shown; the remaining 30 are one tap away and print in full.
- Actual harm · Gdisputed · IDR2026-06-09 · tag F0692 — failed to prevent malnutrition and dehydration — isolatedProvide enough food/fluids to maintain a resident's health.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to timely assess, investigate and implement interventions for significant weight loss for 1 of 3 sampled residents (Resident 112) reviewed for nutrition services. Resident 112, a resident identified as at risk for weight loss, experienced harm when they had a significant weight loss of 20 percent total body weight in a month, mild-moderate wasting as observed in temples and orbitals and appeared thin. This failure placed them at risk for functional decline, impaired wound healing, and a diminished quality of life. Findings included.Review of the electronic health record (EHR) showed Resident 112 admitted to the facility on [DATE] with diagnoses that included diabetes (uncontrolled blood sugar), weakness, and hemiplegia and hemiparesis affecting right side (partial loss of strength and near complete loss of voluntary movement) due to a stroke. Resident 112 was able to make needs known. On 06/04/2026 at 9:32 AM Resident 112 appeared gaunt and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2026-06-09 · tag F0656 — failed to write and follow a full care plan — patternDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure care plans were accurate to include all needed care and/or remove discontinued/resolved health issues for 5 of 22 sampled residents (Residents 7, 5, 27, 4, and 98) reviewed for accuracy of care plans. This failure placed residents at risk of lack of care, unmet needs, inaccurate medical records, and a diminished quality of life. Findings included.Resident 7 Review of the electronic health record (EHR) showed Resident 7 admitted to the facility on [DATE] with diagnosis of stroke with right side weakness and had a pressure injury to the bottom. The resident was able to make needs known. During an interview on 06/03/2026 at 10:05 AM, Resident 7 stated their bottom was real sore. The resident was lying flat on their back with their feet/heels on the mattress. Review of the EHR on 05/03/2026 showed no actual pressure injury care plan. Review of the weekly skin assessment dated [DATE] showed Resident 7 had a stage two (through the top layers of skin)…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2026-06-09 · tag F0919 — failed to provide a working call system — patternMake sure that a working call system is available in each resident's bathroom and bathing area.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and interview, the facility failed to ensure bathroom call light pull cords were accessible to residents from the floor on 2 of 4 sampled halls (100 and 300) reviewed for call light systems. This failure placed residents at risk for inability to summon help in the event of an emergency, increased risk of injury and unmet or delayed care needs. Findings included. Observations on 06/03/2026 at 2:27 PM and 06/09/2026 at 9:30 AM showed the bathroom emergency call light pull cords in resident rooms 106, 107, 121 and 311 hung above the handrail on the wall and were not readily accessible to a resident if they were on the floor after a medical emergency or fall. During an interview on 06/09/2026 at 10:39 AM, when asked to look at the emergency call light pull cords in rooms 106, 107, 121, and 311, Staff Q, Maintenance Director, asked how long the pull cord had to be and stated they were unaware of any regulation related to bathroom call light pull cords. During an interview on 06/09/2026 at 11:09 AM, Staff A, Administrator, stated the expectation was that resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-06-09 · tag F0565 — failed to support the resident council — isolatedHonor the resident's right to organize and participate in resident/family groups in the facility.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to initiate a grievance for resident care concerns voiced at the resident council meeting for 1 of 4 resident council meetings minutes (May 2026) when reviewed. This failure placed residents at risk for unmet care needs, poor hygiene and a diminished quality of life. Findings included .During an interview on 06/08/2026 at 2:21 PM, Resident Council members stated the facility did not consistently provide resolutions to concerns discussed during resident council meetings. Review of the resident council minutes for May 2026 showed concerns voiced by members related to getting out of bed for meals and activities and a shortage on washcloths and towels. Review of the grievance logs for 02/2026 through 06/2026 showed no grievances that corresponded with concerns verbalized at the resident council meeting. During an interview on 06/08/2026 at 2:33 PM, Staff R, Activities Director, stated they did not initiate a grievance related to the residents' concerns but should have. During an interview on 06/09/2026 at 10:15 AM, Staff A,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-06-09 · tag F0584 — failed to keep a safe, clean, comfortable home — isolatedHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interview, the facility failed to maintain a clean, sanitary and well-maintained resident environment for 2 of 22 sampled residents (Residents 112 and 67) reviewed for homelike environment. These failures placed residents at risk for reduced comfort, unsanitary conditions and a diminished quality of life. Findings included . Resident 112 Observation on 06/03/2026 at 10:16 AM and 06/06/2026 at 9:20 AM showed Resident 112's room had a single crack in the right windowpane extending the length of the window. During an interview on 06/09/2026 at 10:55 AM, Staff Q, Maintenance Director, stated the window had been broken for six months, they did not have the authority to purchase a replacement window, and facility administration was aware of the crack. During an interview on 06/09/2026 at 10:16 AM, Staff A, Administrator, stated they were unaware the window was cracked. Staff A stated the maintenance department conducted several monthly resident room audits and the window should have been noted…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-06-09 · tag F0585 — failed to handle grievances — isolatedHonor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to initiate a grievance after a resident concern regarding staff customer service for 1 of 3 sampled residents (Resident 138) reviewed for abuse/grievances. This failure placed residents at risk of unmet needs, higher likelihood of neglect, and a diminished quality of life. Findings included.Review of the electronic health record showed Resident 138 admitted to the facility on [DATE] with diagnoses to include pneumonia (a lung infection causing inflammation), chronic kidney disease, and diabetes (too much sugar in the blood). Resident 138 was able to make needs known. Observation and interview on 06/05/2026 at 12:02 AM showed Resident 138 sat in their wheelchair just inside their room door with an upset expression. Resident 138 stated they had turned on their call light because they needed assistance to use the restroom. Resident 138 stated a staff had entered their room, turned off their call light, and stated they would return to assist…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-06-09 · tag F0605 — failed to not use drugs as a restraint — isolatedPrevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure the use of antipsychotic medications (medications affecting the mind) was appropriate by providing adequate monitoring or appropriate indications for its use for 1 of 5 sampled residents (Resident 50) reviewed for unnecessary medications. This failure placed the resident at risk for adverse side effects and a decreased quality of life. Findings included. Review of the facility policy titled Use of Psychotropic Medication, revised 04/23/2025, showed Residents are not given psychotropic drugs unless the medication is necessary to treat a specific condition, as diagnosed and documented in the clinical record, and the medication is beneficial to the resident, as demonstrated by monitoring and documentation of the resident's response to the medication and Pre-admission screening [PASRR, a mental health screening tool] and other pre-admission data shall be utilized for determining indications for use of medications ordered upon admission…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-06-09 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure incidents of potential abuse and/or neglect were identified and reported to the Administrator and/or the State Survey Agency for 2 of 7 sampled residents (Residents 27 and 7) reviewed for abuse and/or dignity. Failure to report allegations of abuse/neglect or verbal abuse placed residents at risk for additional abuse and a diminished quality of life. Findings included . Review of the Nursing Home Guidelines titled, The Purple Book, dated October 2015, showed The facility must ensure that all alleged violations involving mistreatment, neglect, or abuse are reported immediately to the Administrator of the facility and to other officials in accordance with State law .including to the State survey and certification agency.Resident 27 Review of the electronic health record (EHR) showed Resident 27 re-admitted to the facility on [DATE] with diagnoses to include cancer, peripheral vascular disease (slow circulation problem where blood vessels restrict…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-06-09 · tag F0641 — isolatedEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure the minimum data set (MDS, a required assessment tool) accurately reflected the status of 2 of 22 sampled residents (Residents 112 and 21) reviewed for accuracy of assessments. This failure placed the residents at risk for inappropriate care planning, unmet care needs, and a diminished quality of life. Findings included . Resident 112 Review of the electronic health record (EHR) showed Resident 112 admitted to the facility on [DATE] with diagnoses that included diabetes (uncontrolled blood sugar), weakness, and hemiplegia and hemiparesis affecting right side (partial loss of strength and near complete loss of voluntary movement). Resident 112 was able to make needs known. Review of the EHR showed Resident 112 weighed184 pounds on 03/14/2026, 150 pounds on 04/11/2026 and 146 pounds on 04/19/2026. Review of Section K (Swallowing/Nutritional status) on the 05/06/2026 quarterly MDS showed Loss of 5 percent or more in the last month or loss of 10…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-06-09 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure that residents received treatment and care in accordance with professional standards of practice for 1 of 8 sampled residents (Resident 81) reviewed for bowel management and anticoagulant therapy. These failures placed the residents at risk for poor clinical outcomes, decreased comfort, and poor quality of life. Findings included.Review of the electronic health record (EHR) showed Resident 81 admitted to the facility on [DATE] with diagnoses of a stage 4 (including bone and muscle) pressure injury to their bottom and sepsis (the body's response to severe infection). The resident was able to make needs known. <Bowel anagement> During an interview on 06/03/2026 at 10:35 AM, Resident 81 stated they had been having loose stools (bowel movement) for a couple weeks. Review of a provider note dated 06/02/2026 showed [Resident 81] stated has had 3 days of diarrhea with abdominal discomfort, Loperamide [medication to treat loose stools] was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-06-09 · tag F0688 — failed to keep residents mobile / prevent decline — isolatedProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure residents with limited range of motion received the necessary services to maintain their level of functioning for 2 of 4 sampled residents (Residents 24 and 112) reviewed for limited range of motion (ROM). This failure placed residents at risk for further decline in range of motion, increased dependence, pain and a diminished quality of life. Findings included .Resident 24Review of the electronic health record (EHR) showed Resident 24 admitted to the facility on [DATE] with diagnoses that included ankylosis of left knee (stiffness and immobility of a joint), diabetes (uncontrolled blood sugar), and generalized muscle weakness. Resident 24 was able to make needs known. During an interview on 06/04/2026 at 9:20 AM, Resident 24 stated they were told they would be starting an exercise program after discharge from physical therapy. Resident 24 stated they had not been offered participation in a restorative program. Review of Resident 24's Physical…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 30 citations
- Potential for harm · Dcited before2026-06-09 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide an environment that was free from accident hazards for 2 of 5 sampled residents (Residents 27 and 50) reviewed for accidents. Failure to provide a properly fitting wheelchair for Resident 27 and failure to implement interventions after a fall for Resident 50 placed the residents at risk for accidents or injuries and a decreased quality of life. Findings included .Resident 27 Review of the electronic health record (EHR) showed Resident 27 re-admitted to the facility on [DATE] with diagnoses to include cancer, peripheral vascular disease (slow circulation problem where blood vessels restrict blood flow to parts of the body), and Alzheimer's disease (a brain disorder that slowly destroys memory and thinking skills). Resident 27 was sometimes able to make needs known. Observations on 06/03/2026 at 11:06 AM, 06/04/2026 at 2:11 PM, and 06/08/2026 at 9:17 AM showed Resident 27 in a slightly tilted back wheelchair with feet extended…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-06-09 · tag F0759 — failed to keep medication error rate low — isolatedEnsure medication error rates are not 5 percent or greater.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure a medication error rate of less than five percent. A total of nine errors were made in thirty-one opportunities during a medication administration for 1 of 6 sampled residents (Resident 96) reviewed for medication administration. This placed the residents at risk for receiving medications that were not effective or less effective and a diminished quality of life. Findings included .Review of the provider's orders for June 2026 showed Resident 96 was prescribed nine oral medications with a specific time of administration to be given at 8:00 AM. Observation of medication administration on 06/08/2026 at 9:36 AM showed Staff J, Licensed Practical Nurse (LPN), prepared and administered these nine oral medications to Resident 96 (one hour and 36 minutes late). During an interview on 06/08/2026 at 10:13 AM, Staff J, LPN, stated the nurses had up to two hours to administer medications after the ordered time. During an interview on 06/08/2026 at 10:17 AM, Staff B, Director of Nursing Services, stated the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-11-25 · tag F0610 — failed to investigate and act on abuse reports — patternRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to implement their abuse prohibition policy for 2 of 2 residents (Residents 2 & 3) reviewed for abuse and/or neglect. The facility failed to completely and thoroughly investigate Resident 2's unexpected death and failed to conduct through investigations to identify the root cause(s) and contributing factors related to Resident 2 & 3's falls. Failure to conduct a thorough investigation placed residents at risk for further injuries, potential abuse/neglect, and other negative health outcomes.Findings included .Review of the facility Abuse, Neglect and Exploitation Policy revised 05/01/2025, showed Neglect means the failure of the facility, its employees, or service providers to provide good and services to a resident that are necessary to avoid physical harm, pain, mental anguish, or emotional distress. According to the policy the facility would investigate suspicion and/or reports of abuse, neglect, identifying and interviewing all involved persons,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-11-25 · tag F0695 — failed to provide proper breathing / tracheostomy care — patternProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to ensure respiratory care and services were provided in accordance with Physician's orders and accepted professional standards of practice for 4 of 5 residents (Resident 2, 7, 8 & 9) reviewed for respiratory services. This failure placed the residents at risk for respiratory complications, unmet needs and diminished quality of life.Findings included .Review of the facility Oxygen Administration policy revised 07/03/2024 showed oxygen was administered to residents who needed it, consistent with professional standards of practice, the comprehensive person-centered care plans, and the resident's goals and preferences. According to the policy Oxygen would be administered under orders of a physician, staff shall change oxygen tubing and mask/cannula weekly and as needed, change humidifier bottle when empty, weekly or per facility policy, or as recommended by the manufacturer. Oxygen delivery by Nasal Cannula (NC) requires humidification at flow…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-11-25 · tag F0745 — failed to provide medically-related social services — isolatedProvide medically-related social services to help each resident achieve the highest possible quality of life.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review the facility failed to ensure medically-related social services were provided for 1 of 4 residents (Resident 2) reviewed for respiratory services. The failure to involve facility social workers for residents demonstrating behaviors of rejection of care placed residents at risk for unmet health needs and other negative health outcomes.Findings included .RESIDENT 2Review of Minimum Data Sets (MDS - an assessment tool), dated 07/31/2025, 08/14/2025 and 09/03/2025 showed Resident 2 was cognitively intact and did not reject care that was necessary to achieve the resident's goals for health and well-being.Review of a 07/07/2025 8:41 PM Nurse's Note showed Resident 2 continued removing oxygen tubing on and off, kept bed in flat position, when encouraged to have head of bed up to ease breathing, became upset. Resident 2 was resistant to care, declined shower offered, encouraged to have shower, kept refusing.Review of a 07/08/2025 11:39 AM note written by Staff D, Resident Care Manager, showed Resident 2 was non compliant with diet, aware of risks and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-04-11 · tag F0565 — failed to support the resident council — patternHonor the resident's right to organize and participate in resident/family groups in the facility.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to follow up on concerns of the resident council related to resident care for 3 of 4 resident council meetings minutes (November and December 2024, and January 2025) when reviewed. This failure placed residents at risk for unmet care needs and a diminished quality of life. Findings included . During an interview on 04/09/2025 at 8:37 AM, Resident 14 stated management did not follow up with concerns discussed during the resident council meetings. Review of the resident council minutes, dated 11/25/2024, showed concerns voiced by members regarding evening shift staff chatting at the nurse's station and not promptly responding to call lights. Review of the resident council minutes, dated 12/30/2024, showed concerns voiced by members regarding night shift staff on their cell phones and long call light wait times. Review of the resident council minutes, dated 01/27/2025, showed concerns voiced by members to include night shift staff on their cell phones and continued long call wait times. Review of the grievance log dates 11/2024…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-04-11 · tag F0757 — failed to avoid unnecessary drugs — patternEnsure each resident’s drug regimen must be free from unnecessary drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on observation, interview, and record review, the facility failed to ensure a provider's order for blood pressure parameters were consistently followed for 1 of 5 sampled residents (Resident 81) and initiated non-pharmacological interventions (NPI) prior to the administration of as needed (PRN) pain medication for 3 of 5 sampled residents (Residents 100, 79, and 18) when reviewed for unnecessary medications. These failures placed residents at risk for receiving unnecessary medications, a diminished quality of life, and unmet needs. Findings included . Review of a facility document titled, Medication Ordering and Receiving From Pharmacy Provider, Medication with Boxed Warning, dated 01/2025, showed all licensed nurses (LNs) must be familiar with medications used by residents that carry a boxed warning relevant to the resident. In addition, nursing staff shall refer to boxed warning monitoring guidelines and appropriate references for specific health risk and signs and symptoms for monitoring. Nursing…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-04-11 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure food items were dated and meals/beverages were served at the appropriate temperatures when reviewed for kitchen services. These failures placed residents at risk for foodborne illnesses and diminished quality life. Findings included . Observation during the brief initial tour on 04/07/2025 at 9:12 AM showed multiple flavored syrups and large containers of seasonings to include Parsley, Paprika, Taco, Ground Pepper, Thyme, Ginger, [NAME] undated. Observation of tray line on 04/10/2025 between 11:17 AM and 11:39 AM showed Staff O, Cook, put all entrees and side items for the lunch meal on the steam table. Observation on 04/10/2025 at 11:42 AM, showed Staff O preparing resident plates. There were no observations of temperatures taken prior to service. Review of the lunch meal temperature log on 04/10/2025 at 12:00 PM showed temperatures for all items to include cold beverages. During an interview on 04/11/2025 at 11:16 AM, Staff E, Dietary Manager, stated Staff O admitted to not taking the temperatures of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-04-11 · tag F0552 — isolatedEnsure that residents are fully informed and understand their health status, care and treatments.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on interview and record review, the facility failed to have psychotropic medication (medications that affect a person's mental state) informed consent accurately completed prior to administering the medication for 1 of 5 sampled residents (Resident 100) when reviewed for unnecessary medication use. This failure placed the resident and/or their legal representative at risk for lack of knowledge to make an informed decision regarding the use of the medication, inaccurate data in the medical record, and a diminished quality of life. Findings included . Review of the electronic health record (EHR) showed Resident 100 readmitted to the facility on [DATE] and was able to make needs known. The quarterly minimum data set (MDS, a required assessment tool) dated 03/03/2025 showed Resident 100 had diagnoses of depression and bipolar disorder (episodes of mood swings ranging from depressive lows to manic highs). Review of Resident 100's provider order dated 03/28/2025 showed the resident was prescribed olanzapine…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-04-11 · tag F0578 — failed to honor advance directives / code status — isolatedHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on interview and record review, the facility failed to obtain an advanced directive (AD, a legal document that establishes a representative to make medical decisions when you are unable to) and/or perform periodic reviews of AD for 1 of 3 sampled residents (Resident 16) when reviewed for AD. This failure placed the resident at risk of not having an established decision-maker, lack of ability to direct care, and a diminished quality of life. Findings included . Review of the electronic health record (EHR) showed Resident 16 initially admitted to the facility on [DATE] with diagnoses that included heart failure and diabetes (too much sugar in the blood). Resident 16 was able to make needs known. Review showed no AD was in place for Resident 16. During an interview on 04/08/2025 at 1:20 PM, Resident 16 stated they thought they had an AD, and the facility had the paperwork. Review of Resident 16's care plan conference/welcome meeting form dated 09/27/2024 showed Resident 16 had an AD, In place. Review of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-04-11 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on observation, interview, and record review, the facility failed to identify and report an allegation of abuse for 2 of 2 sampled residents (Residents 82 and 169) when reviewed for abuse. This failure placed the residents at risk of further abuse, psychological distress, and diminished quality of life. Findings included . Review of the facility's policy and procedure titled, Abuse, Neglect and Exploitation, dated 03/04/2025, showed the facility would identify the different types of abuse, investigate immediately when suspicions of abuse occurred, make efforts to ensure all residents were protected from physical and psychological harm as well as additional abuse during the investigation, and report all allegations to the administrator, state agency, and others as needed. Resident 82 Review of the electronic health record (EHR) showed Resident 82 was admitted to the facility on [DATE] with diagnoses to include fracture of right humerus (long bone of upper arm), type two diabetes (high blood sugar),…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-04-11 · tag F0610 — failed to investigate and act on abuse reports — isolatedRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on observation, interview, and record review, the facility failed to thoroughly investigate an incident to rule out abuse for 1 of 2 sampled residents (Resident 82) when reviewed for abuse. This failure to conduct and document a thorough investigation and clearly identify the root cause and contributing factors, and follow-through with new interventions, placed the residents at risk for further abuse, psychological distress and diminished quality of life. Findings included . Review of the facility's policy and procedure titled Abuse, Neglect and Exploitation, dated 03/04/2025, showed the facility would identify and interview all involved persons, including the alleged victim, alleged perpetrator, and witnesses. It showed the investigation would focus on determining if abuse had occurred, the extent and cause, and provide complete and thorough documentation. Review of the electronic health record (EHR) showed Resident 82 was admitted to the facility on [DATE] with diagnoses to include fracture of right…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-04-11 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Resident 100 Review of the EHR showed Resident 100 readmitted to the facility on [DATE] with diagnoses of depression, diabetes (too much sugar in the blood), and bipolar disorder (episodes of mood swings ranging from depressive lows to manic highs). Resident 100 was able to make needs known. Review of a care plan initiated 12/03/2024 showed Resident 100 was at risk for falls and had five falls in the month of February 2025. Interventions included a CALL DON'T FALL sign placed in line of sight to remind Resident 100 to use the call light for any transfers, toileting, or any other assistance and - Bed in lowest position when unattended. Observations on 04/07/2025 at 2:30 PM, 04/08/2025 at 1:31 PM and 04/09/2025 at 10:04 AM showed no CALL DON'T FALL sign posted in Resident 100's room. Observation and interview on 04/09/2025 at 10:04 AM showed Resident 100 laid on the bed in the highest position with their pants halfway on. Resident 100 stated the CNA was assisting with dressing but left the room to go and get…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-04-11 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolatedProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on observation, interview, and record review, the facility failed to ensure the use of an indwelling urinary catheter (a tube which drains urine from the bladder into a collection bag) was properly monitored to ensure it was functioning for 1 of 2 sampled residents (Resident 26) reviewed for urinary catheters. This failure placed the resident at risk for further complications, prolonged therapy, and unmet care needs. Findings included . Review of a facility's policy titled, Indwelling Catheter Use, dated 04/2023, showed if an indwelling catheter was in use, the facility provided appropriate care for the catheter in accordance with current professional standards of practice and resident care policies and procedures that included but were not limited to ongoing monitoring for changes in condition related to potential catheter-associated urinary tract infections, recognizing, reporting and addressing such changes. Resident 26 Review of the quarterly minimum data set (MDS, an assessment tool) dated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-04-11 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on observation, interview, and record review, the facility failed to ensure respiratory services were provided according to professional standards of practice for 1of 2 sampled residents (Resident 26) when reviewed for respiratory care. Failure to ensure oxygen delivery was provided according to the provider's order placed the resident at risk for discomfort, a potential negative outcome, and unmet needs. Findings included . Review of a facility's policy titled, Oxygen Use, dated 06/2023, showed oxygen was to be administered under the orders of the attending provider. Review of the quarterly minimum data set (MDS, an assessment tool) dated 01/24/2025 showed Resident 26 admitted to the facility on [DATE] with multiple diagnoses to include heart and kidney disease, neurogenic bladder (a lack of bladder control due to a brain, spinal cord or nerve problem), urinary tract infection and respiratory failure. In addition, the MDS showed Resident 26 was able to make their needs known, required extensive…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-04-11 · tag F0790 — failed to provide dental care — isolatedProvide routine and 24-hour emergency dental care for each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on observation, interview, and record review, the facility failed to provide dental services for 1 of 4 sampled residents (Resident 56) when reviewed for dental services. This failure placed the resident at risk for dental problems, nutritional compromise, and a diminished quality of life. Findings included . Review of the electronic health record showed Resident 56 admitted to the facility on [DATE] with diagnoses of chronic kidney disease (damage of the kidney's which effects functioning) and diabetes (too much sugar in the blood). Resident 56 was able to make needs known. Observation on 04/07/2025 at 9:30 AM showed Resident 56 had broken and missing bottom teeth. Resident 56 stated they had been waiting to see the dental hygienist. Review of an oral exam document dated 06/14/2024 showed a recommendation for dental hygiene cleaning. Review of the EHR showed no documentation of follow up on the recommendation. During an interview on 04/10/2025 at 10:34 AM, Staff D, Social Services Director (SSD), stated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-04-11 · tag F0791 — failed to provide routine dental services — isolatedProvide or obtain dental services for each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Resident 82 Review of the EHR showed Resident 82 was admitted to the facility on [DATE] with diagnoses to include fracture of right humerus (long bone of upper arm), type two diabetes (high blood sugar), insomnia (inability to sleep), and chronic pain syndrome. Resident 82 was able to communicate needs. During an interview on 04/07/2025 at 10:33 AM, Resident 82 stated they did not have an upper denture, and their lower denture did not fit them. Resident 82 stated they had not seen the dentist and were not aware of plans to see them. Review of a dental consult dated 01/23/2025 showed Resident 82 was not in the room and the resident was not seen. A second dental consult dated 04/08/2025 showed Resident 82 was in the shower and the resident was not seen. During an interview on 04/09/2025 at 12:56 PM, Staff D, Social Service Director, stated Resident 82 missing the dentist appointment two times did not meet expectations. Reference WAC 388-97- 1060(3)(j)(vii) Based on observation, interview, and record review, the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-04-11 · tag F0804 — failed to serve food at safe, palatable temperature — isolatedEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to serve food at proper temperatures and palatable taste when reviewed for kitchen services. These failures placed residents at risk for decreased nutritional intake, foodborne illness, and decreased quality of life. Findings included . During an interview on 04/07/2025 at 2:54 PM, Resident 30 stated the French fries and vegetables were served cold. During an interview on 04/07/2025 at 10:37 AM, Resident 100 stated the food Tastes bad and is served lukewarm. During an interview on 04/08/2025 at 9:03 AM, Resident 88 stated the food was horrible. Observation on 04/10/2025 at 11:42 AM showed Staff O, Cook, preparing resident plates. There were no observations of temperatures taken prior to service. Observation on 04/10/2025 at 12:59 PM showed a lunch test tray was received and reviewed. The test tray revealed a piece of country fried steak which was overcooked on the bottom. The mashed potatoes lacked palpability and flavor. Review of the Resident Council Minutes, dated 11/25/2024, showed dietary concerns related…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-05-09 · tag F0641 — patternEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on interview and record review, the facility failed to accurately assess 2 of 22 sampled residents (Residents 2 and 68) when reviewed for comprehensive assessment. This failure placed residents at risk of unidentified care needs, lack of care planning, lack of needed services, and a diminished quality of life. Findings included . Resident 2 Review of Resident 2's annual minimum data set (MDS), an assessment tool, dated 03/17/2024, showed the resident did not have a pre-admission screening and resident review (PASRR) level two and did not have dental issues. Review of Resident 2's electronic health record showed a PASRR level two was completed on 05/19/2023. During an interview on 05/06/2024 at 10:00 AM, Resident 2 stated they had lost their denture since October of 2023. Review of a progress note, dated 10/10/2023, showed Resident 2 had reported they lost their denture. Review of a denture consultation, dated 01/24/2024, showed a referral for x-ray and extraction of a tooth, and recommendation for new…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-05-09 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and interview, the facility failed to maintain resident refrigerators in sanitary conditions for 1 of 1 resident refrigerator when reviewed for kitchen. This failure placed residents at risk of consuming contaminated foods, foodborne illness, and a diminished quality of life. Findings included . Observation on 05/07/2024 at 12:38 PM of the resident refrigerator's freezer showed a severely freezer burnt hotdog in a plastic container without a date label and a box of yogurt sticks with a best by date of November 2023. Review of the refrigerator section showed a brown paper bag dated 04/26/2024 with artichoke dip and antipasto salad with sell through dates of 04/29/2024, an original cardboard pizza box with a date of 04/26/2024 with dried, curled slices of pizza, a small cake without name or date, a plastic bag with a hamburger wrapped in paper with no name or date, and a bag with cut fruit with a sell through date of 04/22/2024. During an interview on 05/07/2024 at 12:52 PM, Staff M, Dietary Supervisor, stated the resident refrigerator did not meet expectation for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-05-09 · tag F0582 — isolatedGive residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on interview and record review, the facility failed to provide and accurately complete in writing the required forms of their potential liability for payment, related to Medicare services ending, for 1 of 3 sampled residents (Resident 14) reviewed for coverage notification. Failure to ensure Resident 14 was provided the Notice of Medicare Non-Coverage (NOMNC) and Skilled Nursing Facility (SNF) Advanced Beneficiary Notice (ABN: a notification that provides an estimated cost of continuing services which may no longer be covered by Medicare. Beneficiaries may choose to continue the services but may be financially liable), diminished their ability to make informed financial and care decisions related to their continued stay. Findings included . Resident 14 admitted to the facility on [DATE] with diagnoses that included pneumonia (lung infection) and weakness and was able to make needs known. Review of Resident 14's electronic health record (EHR) showed Resident 14 was their own responsible party (manages,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-05-09 · tag F0645 — isolatedPASARR screening for Mental disorders or Intellectual Disabilities
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on interview and record review, the facility failed to ensure a Pre-admission Screening and Resident Review (PASRR) assessment was accurately completed upon or prior to admission for 1 of 5 sampled residents (Resident 76) reviewed for unnecessary medications. This failure placed the resident at risk for inappropriate placement and/or not receiving timely and necessary services to meet one's mental health care needs. Findings included . Resident 76 was admitted to the facility on [DATE] with diagnoses that included depression and adjustment disorder with anxiety (emotional or behavioral problems that occur after a stressful life event). Review of the quarterly minimum data set (MDS), an assessment tool, dated 03/13/2024, showed Resident 76 was able to make their needs known. Review of the PASRR assessment, dated 11/17/2022, completed by the hospital prior to Resident 76's admission on [DATE], showed no serious mental illness indicators documented on the form. This form showed, No Level II evaluation…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-05-09 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on observation, interview, and record review, the facility failed to ensure services provided met professional standards of practice for 2 of 25 sampled residents (Residents 214 and 39) reviewed for quality of care. The facility failed to ensure Resident 214's peripherally inserted midline catheter (PICC, a long flexible catheter [tube] placed into a vein in the upper arm and into a large vein) and Resident 39's provider order for a referral to urology (a provider that specialized in diagnosing and treating diseases of the urinary organs) was obtained. These failures placed residents at risk of medical complications, unmet needs, and a poor quality of life. Findings included . According to the Lippincott Manual of Nursing Practice, Tenth Edition ([NAME], [NAME] & [NAME], 2014, page 16), The practice of professional nursing has standards of practice setting minimum levels of acceptable performance for which its practitioners are accountable. According to [NAME], Duell & [NAME], Clinical Nursing Skills,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-05-09 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on interview, observation, and record review, the facility failed to ensure transfer pole and bed mobility bar (safety devices used for residents to assist in transfers and/or positioning) provider orders were obtained, assessments were completed, and care plan was updated for 1 of 3 sampled residents (Resident 11) reviewed for accident hazards. This failure placed residents at risk of improper transfer pole and bed mobility bar use, decreased freedom of movement, and a decreased quality of life. Findings included . Resident 11 admitted to the facility on [DATE], with a recent readmission on [DATE], with multiple diagnoses to include hemiplegia unspecified affecting left nondominant side (paralysis of left side of body). Multiple observations on 05/06/2024, 05/07/2024, 05/08/2024, and 05/09/2024 showed a transfer pole next to Resident 11's left side of the bed and a bed mobility bar to the right side of the bed. There were no observed markings on the floor or the wall to indicate the appropriate position…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-05-09 · tag F0693 — failed to provide proper feeding-tube care — isolatedEnsure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on interview and record review, the facility failed to ensure enteral nutrition (the delivery of nutrients through a feeding tube directly into the stomach or small intestine) was administered in accordance with provider's orders and professional standards of practice for 1 of 1 sampled resident (Resident 15) reviewed for enteral nutrition. The facility failed to have a system in place which ensured the amount of enteral formula (liquid food products) a resident received was reconciled with the amount they were ordered to receive. This failure placed the residents at risk for inadequate nutrition, dehydration, and other adverse outcomes. Findings included . Resident 15 was admitted to the facility on [DATE] with diagnoses including stroke, hemiplegia (paralysis of one side of the body), and dysphagia (difficulty swallowing). Review of the admission minimum data set (MDS), an assessment tool, dated 04/21/2023, showed Resident 15 had malnutrition and received their nutrition through a feeding tube. Review…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-05-09 · tag F0791 — failed to provide routine dental services — isolatedProvide or obtain dental services for each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to provide timely dental assistance to residents for 2 of 3 sampled residents (Residents 2 and 53) when reviewed for dental services. This failure placed residents at risk of dental pain, difficulty eating, avoidable weight loss, and a diminished quality of life. Findings included . Resident 2 During an interview on 05/06/2024 at 10:00 AM, Resident 2 stated they had been missing their denture since October of 2023. Review of a progress note, dated 10/10/2023, showed Resident 2 had reported a missing denture. Review of a denture consultation, dated 01/24/2024, showed referral for x-ray and extraction of a tooth, and recommendation for new lower partial denture. During an interview on 05/09/2024 at 12:22 PM, Staff L, License Practical Nurse Supervisor, stated Resident 2 had been referred for an extraction and new dentures on 01/24/2024, but this had not occurred. Resident 53 During an interview on 05/07/2024 at 8:25 AM, Resident 53 stated they had four teeth. Review of Resident 53's care plan, initiated 12/25/2023, showed a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-11-21 · tag F0887 — patternEducate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure 4 of 5 residents (Residents 1,2,3 and 4) reviewed for Covid-19 vaccinations had received Covid-19 Vaccines after consent was obtained. This failure placed residents at risk for adverse health effects of a communicable disease, unmet needs and a decreased quality of life. Findings included . Review of Resident 1's electronic health record (EHR) on 11/16/2023, showed the facility staff reviewed education with risks and benefits and consent was obtained for Covid-19 vaccine on 09/22/2023. There was no documentation that the covid-19 vaccine was administered, located in resident 1's EHR. Review of Resident 2's EHR on 11/16/2023, showed the facility staff reviewed education with risks and benefits and consent was obtained for Covid-19 vaccine on 10/05/2023. There was no documentation that the covid-19 vaccine was administered, located in resident 2's EHR. Review of Resident 3's EHR on 11/16/2023, showed the facility staff reviewed education with risks and benefits and consent was obtained for Covid-19 vaccine on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-08-30 · tag F0569 — isolatedNotify each resident of certain balances and convey resident funds upon discharge, eviction, or death.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to reimburse the outstanding balance, for a private pay stay, for one of two residents (Resident 1) reviewed for personal funds. This failure prevented the designated recipients from having timely access to funds owed to them. Findings included . Review of the electronic medical record showed that Resident 1 was admitted to the facility 04/22/2022 through 04/22/2023. Review of the census record section of the electronic medical record, showed that Resident 1's payor status became Private Pay on 05/13/2022, and remained as such until discharge on [DATE]. During email correspondence interview, on 08/29/2023 at 8:54 PM, Collateral Contact 1 stated that there was an outstanding balance of $2776.62 for room and board that was owed to the family. This balance was for the remaining days in April 2023 (22nd - 30th) that had been pre-paid for the month, but were not used due to Resident 1's discharge on [DATE]. Collateral Contact 1 stated that upon several…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-08-30 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to report an allegation of neglect to the State Agency for one of one of four residents (Resident 3) reviewed for abuse and neglect. This failure placed the resident at risk for potential continued abuse, neglect or mistreatment due to lack of regulatory oversight and investigation into the allegations. Findings included . Review of the Quarterly Minimum Data Set (MDS, a required assessment tool) dated 08/25/2023 showed that Resident 3 admitted on [DATE] with diagnoses to include history of a stroke with weakness on one side of the body, and general weakness. Further review of the MDS showed that Resident 3 was alert and oriented, was able to make needs known, required extensive assistance of 1-2 people for turning/repositioning in bed, transfers and mobility, and was able to eat and drink independently. During interview and observation on 08/18/2023 at 2:45 PM, Resident 3 stated that they had recently been served soup for either the lunch or…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · C2025-04-11 · tag F0732 — widespreadPost nurse staffing information every day.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and interview, the facility failed to post the actual hours worked for the nursing staffing hours daily for 5 of 5 days during the survey period (04/07/2025 - 04/11/2025) when reviewed for nurse staff posting. This failure prevented the residents, family members, and visitors from exercising their rights to know the actual numbers of available nursing staff in the facility. Findings included . Observations on 04/07/2025 at 3:08 PM, 04/08/2025 at 12:53 PM, 04/09/2025 at 8:18 AM, 04/10/2025 at 8:31 AM, and 04/11/2025 at 8:30 AM of the nurse staff posting showed actual hours worked for each discipline on each shift were documented, 0.00. During an interview on 04/11/2025 at 9:07 AM, Staff H, Staff Schedule Coordinator, stated they were responsible for posting the nursing staffing data information daily. Staff H stated actual hours worked were not posted; however, human resources kept track of all hours worked in their computer system. During an interview on 04/11/2025 at 9:18 AM, Staff K, Human Resources Specialist, stated they kept track of nurse staffing hours;…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
“Disputed” is CMS’s own flag, not our reading: the CMS deficiency file records whether the home has formally contested a citation, and we reproduce that. IDR is Informal Dispute Resolution, run by the state survey agency that wrote the citation; IIDR is Independent Informal Dispute Resolution, a separate process before an outside entity, available when CMS has proposed a civil money penalty. They are different processes and we mark them differently. Two things to hold at once. A disputed citation is still a citation — it was written by a surveyor, it stands on the record unless and until it is changed, and we neither hide it nor discount it. And we cannot tell you how the dispute came out: CMS publishes that a citation is under dispute, not the outcome, so a tag marked here may since have been upheld, reduced, or deleted, and an unmarked tag may have been disputed and resolved before this file was cut. Ask the home what it disputed and why — it is entitled to tell you, and the answer is often the most informative thing on this page.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
No federal fines in the current CMS record.
Part of a chain
This home belongs to VERTICAL HEALTH SERVICES — 15 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 3 of 5 | 1.9 | +1.1 vs chain |
| Health inspection | 3 of 5 | 2.3 | +0.7 vs chain |
| Staffing | 3 of 5 | 1.7 | +1.3 vs chain |
| Quality measures | 4 of 5 | 3.3 | +0.7 vs chain |
The other 14 homes this chain runs (chain average 1.9★, per CMS)
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Since |
|---|---|---|---|
| VHS WA OPCO HOLDINGS LLC | Organization | DIRECT OWNERSHIP INTEREST | since 06/01/2023 |
| MILLER, WILLIAM | Individual | INDIRECT OWNERSHIP INTEREST; OPERATIONAL/MANAGERIAL CONTROL | since 06/01/2023 |
| BRIDGEPORT WAY W CONSULTING LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 04/08/2025 |
| DENOR, JOSEPH | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 03/01/2025 |
| SHURMAN, LARRY | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 04/08/2025 |
CMS files one row per role, so the 9 rows in the source record cover these 5 parties — each is shown once here with every role it holds. Nothing is omitted. The source lists no ownership percentage for any of them — PECOS records a share only for equity interests, not for board or management roles.
2 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
This home reported $276K paid to related parties (affiliated landlords or management companies) in its most recent cost report.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in WA
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Washington Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 505473. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-06-09, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.