Lock Haven Rehabilitation And Senior Living
22 Cree Drive, Lock Haven, PA 17745 · For profit - Limited Liability company · 146 certified beds · (570) 748-9377 Medicare & Medicaid certified
The public record raises real questions here. Weigh the concerns below carefully.
- it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0607, F0609) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- it has a citation for mishandling residents’ money or property (F0565)
- it has 2 actual-harm citations
- a high number of inspection citations overall (50) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- the CMS record shows $14,531 in federal fines (most recent 2025-01-09)
- its facility-reported quality-measure score sits well above its independent inspection score
- its independent health-inspection rating is low (1/5)
- its payroll-based staffing rating is low (1/5)
- nursing-staff turnover (64%) runs well above the national median (45%)
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 1 of 5 |
| StaffingFrom payroll records (PBJ) | 1 of 5 |
| Quality measuresSelf-reported by the facility | 4 of 5 |
Worth a closer look. This home's quality-measure rating runs 3 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.
Location & what’s nearby
Open in Google Maps ↗ · Directions ↗ · Larger map ↗
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 4 of 5 |
| Long-stay residentspeople who live here | 4 of 5 |
| Short-stay residentsrehab / post-hospital | 3 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating fell from 2 to 1 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 8.6% | 16.8% | 15.4% | better |
| Long-stay residents who lose too much weight | 6.2% | 6.2% | 5.4% | worse |
| Long-stay residents with a catheter left in their bladder | 0.0% | 0.7% | 0.9% | better |
| Long-stay residents with a urinary tract infection | 1.3% | 1.5% | 2.0% | better |
| Long-stay residents with depressive symptoms | 33.1% | 10.8% | 6.5% | check this† — see note marked dagger below the table |
| Long-stay residents who were physically restrained | 0.0% | 0.2% | 0.1% | better |
| Long-stay residents with falls causing major injury | 7.4% | 3.1% | 3.3% | worse |
| Long-stay residents whose ability to walk worsened | 8.8% | 17.0% | 16.1% | better |
| Long-stay residents on antianxiety or hypnotic medication | 23.0% | 20.0% | 18.9% | worse |
| Long-stay residents given the seasonal flu vaccine | 100.0% | 93.5% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 5.4% | 4.8% | 4.7% | worse |
| Long-stay residents with worsening bladder/bowel control | 24.3% | 25.5% | 21.2% | worse |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 15.4% | 17.7% | 17.1% | typical |
| Short-stay residents who newly got an antipsychotic medication | 0.4% | 1.4% | 1.4% | better |
| Short-stay residents given the seasonal flu vaccine | 90.0% | 68.7% | 79.4% | better |
| Short-stay residents rehospitalized after admission | 22.3% | 22.5% | 22.6% | typical |
| Short-stay residents with an outpatient ER visit | 9.4% | 9.5% | 12.0% | better |
| Long-stay hospitalizations per 1,000 resident days | 1.49 | 1.62 | 1.67 | better |
| Long-stay outpatient ER visits per 1,000 resident days | 2.27 | 1.18 | 1.80 | worse |
† This value is several times the typical-state benchmark. It can be real, or it can be a coding artifact in what the facility submitted. Weigh it against the inspection record above.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
39.8% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — CMS rates that worse than the national rate. This is CMS’s risk-adjusted rate over 130 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 71.3% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 94 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.48 therapist hours per resident per day in 2026Q1 — more than 79% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 22% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 39.8%CMS range 30.5–48.7 | 51.5% | Oct 2022–Sep 2024 | worse than U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 10.9%CMS range 8.3–14.6 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 71.3% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 53.2% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 58.5% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 99.1% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | 100.0% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 0.9% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 10.8% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 6.5%CMS range 3.3–10.7 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 0.84 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 146 beds and averages 133.7 residents a day — about 92% occupied, or roughly 12 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.28 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.51 is below the 0.55-hour RN benchmark and nurse-aide staffing of 1.90 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 2.79 hrs/resident/day on weekends vs 3.48 on weekdays — 20% thinner on weekends — a notable drop. RN hours go from 0.60 to 0.30 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 64% is well above the national median of 45%. 1 administrator has left in the past year.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
50 citations, most serious first. The 12 most serious are shown; the remaining 38 are one tap away and print in full.
- Actual harm · Gcited before2025-01-09 · tag F0578 — failed to honor advance directives / code status — isolatedHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review and staff interview, it was determined that the facility failed to establish clear and consistent resident wishes regarding advance directives for one of six residents reviewed resulting in actual harm (Resident CR1). Findings include: Closed clinical record review for Resident CR1 revealed Durable Health Care Power of Attorney and Health Care Treatment Instructions (Living Will) for the resident dated [DATE], in which the resident appointed a sister as his health care agent to make decisions on his behalf per terms and conditions described in the document. Further review of the document revealed the terms included the sister was authorized to obtain health information for the resident regardless whether the resident was competent or not, but only at such time the resident was determined incompetent should the agent (sister) be authorized to make health care decisions on the resident's behalf regarding health care treatment which included giving directions to initiate, continue,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2025-01-09 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on closed clinical record review and staff interview, it was determined that the facility failed to provide the highest practicable care for a resident's change in condition that resulted in death for one of six residents reviewed causing actual harm (Resident CR1). Findings include: Closed clinical record review for Resident CR1 revealed that the resident had been a long-term resident of the facility with an admission date of [DATE]. Review of Resident CR1's closed clinical record revealed a nursing note dated [DATE], at 8:25 PM noting the resident had complaints of nausea and not feeling well. A nursing note followed dated [DATE], at 2:38 AM noting no further emesis, and a clear liquid tray was ordered for breakfast. There was no further documentation identified between the notes identified above between the evening of [DATE], through the night to [DATE], regarding the number of times emesis occurred or any other details. A review of meal intakes for Resident CR1 for [DATE], revealed the resident was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2026-06-02 · tag F0806 — failed to honor food preferences — patternEnsure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, and resident and staff interview, it was determined that the facility failed to provide food in accordance with resident preference for three of four residents observed (Residents 2, 5, and 9).Findings include: Observation of Resident 9 on June 2, 2026, at 11:03 AM revealed the resident eating lunch in a dining room located on the unit with several other residents. The resident was observed to have potato tots and asparagus on a main plate on the tray and a grilled cheese sandwich on a side plate. Review of Resident 9's meal tray ticket (a slip indicating the resident's diet, food items to be served for the meal, dislikes, and any special instructions) revealed the resident was to receive his food in separate bowls and was to receive double portions. Resident 9's asparagus and potato tots were on a plate and not in separate bowls. Resident 9's portions of food were observed to be the same as several other residents eating in the dining room who were not noted to require double portions. Interview with Resident 5, on June 2, 2026, at 10:40 AM revealed the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-04-11 · tag F0684 — failed to provide proper treatment and quality of care — patternProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on clinical record review, and staff and resident interview, it was determined that the facility failed to provide the highest practical care regarding physician ordered treatments for seven of eight residents reviewed (Residents 1, 3, 4, 5, 6, 7, 8). Findings include: A review of the current physician orders for Resident 1 revealed an order dated April 1, 2026, for staff to cleanse Resident 1's sacrum pressure injury with wound cleanser and normal saline (sterile solution used for wound care), apply Calcium alginate (wound treatment) to the base of the wound, secure with a dry dressing, and change daily and as needed for wound healing. A review of Resident 1's TAR (treatment administration record, a form utilized to document the administration of resident treatments) dated April 2026, revealed Resident 1's treatment was not completed per the physician order on two of the 10 days reviewed: April 2, 2026: no documentation on the TAR; blank.April 6, 2026: no documentation on the TAR; blank. A review of the current physician orders for Resident 3 revealed an order dated January…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-01-30 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on review of select facility policies and procedures, facility documents, clinical record review, and resident and staff interview, it was determined that the facility failed to thoroughly investigate and report an allegation of abuse for one of five residents reviewed (Resident 4).Findings include: Review of the facility's current policy entitled Abuse Prevention and Prohibition Program, revealed the purpose of the policy is to ensure the facility establishes, operationalizes, and maintains and abuse prevention and prohibition program designed to screen and train employees, protect residents, and to ensure a standardized methodology for the prevention, identification, investigation, and reporting of abuse, neglect, mistreatment, misappropriation of property, and crime in accordance with the federal and state requirements. The policy indicated the facility is to promptly and thoroughly investigate reports of resident abuse, mistreatment, neglect, injuries of unknown source, and criminal acts. During an interview with Resident 4 on January 30, 2026, at 12:01 PM the resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-11-19 · tag F0803 — failed to meet residents' dietary needs — patternEnsure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, facility document review, and resident and staff interview, it was determined that the facility failed to serve all meal ticket items for three of five residents observed (Residents 5, 6, and 7).Findings include: During an interview with Resident 5 on November 19, 2025, at 11:20 AM she stated that she often does not receive the items on her tray that she is supposed to. A review of the resident council meeting summary for October 2025, revealed that concerns regarding tray tickets and actual items on the tray are mismatched. Observation of the lunch meal service for unit 4 on November 19, 2025, at 12:15 PM revealed the following: Employee 2 NA (nurse aide), delivered meal trays to the residents and assisted Residents 6 and 7 in preparing their trays by removing the lids and placing them in front of the resident on a tray table. Review of Resident 5's lunch meal ticket (paper slip provided with tray that indicates diet, items to be received, as well as resident allergies and preferences) revealed that the resident had both bread and margarine listed on her…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-11-19 · tag F0584 — failed to keep a safe, clean, comfortable home — isolatedHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and resident and staff interview, it was determined that the facility failed to provide adequate housekeeping and maintenance services to ensure a clean, safe, and orderly environment on two of four nursing units (Unit 1 and Unit 4, Residents 5 and 10).Findings included: An interview with Resident 5 on November 19, 2025, at 11:20 AM revealed that she was very unhappy with the cleanliness of her bathroom, stating she keeps her own broom and a Swiffer mop, so she can clean the area herself, but she is unable to remove the dirt. Observation of the bathroom revealed there was a lot of brown and gray debris on the floor along all of the baseboards that appeared to be stuck to the floor. The threshold was noted to have a gray strip running the width of the doorway and along this strip on both sides was a layer of dust and debris that appeared to be stuck to the floor. These findings were reviewed during an interview with the Nursing Home Administrator and the Director of Nursing on November 19, 2025, at 3:35 PM. An interview with Resident 10 on November 19, 2025, at…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-11-19 · tag F0802 — failed to prepare enough nourishing food — isolatedProvide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, review of facility documents, and resident and staff interview, it was determined that the facility failed to provide sufficient staff to carry out the functions of the food and nutrition services in the main kitchen and on two of four nursing units (Unit 4, Residents 5).Findings include: An Interview with Resident 5 revealed that using plastic utensils to cut food on Styrofoam is awful, and this happens often, especially on the weekends. A review of the resident council meeting summary for October 2025, revealed that concerns regarding tray tickets and actual items on the tray are mismatched, and the Fall/Winter menus had not yet been updated or distributed, despite a launch date of October 1, 2025, as indicated on the September resident council meeting. During an interview with Employee 1, Food Services Director, on November 19, 2025, at 10:20 AM it was confirmed paper products (foam containers and plastic ware) were used to serve resident meals for dinner on Wednesday, November 12, due to not having enough food service staff to operate the dish machine to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2025-09-19 · tag F0802 — failed to prepare enough nourishing food — widespreadProvide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, review of facility documents, and resident and staff interview, it was determined that the facility failed to provide sufficient staff to carry out the functions of the food and nutrition services in the main kitchen and one of four nursing units (Unit 3, Residents 37 and 38).Findings include: During an interview and observation in the facility's main kitchen on September 16, 2025, at 9:00 AM Employee 2, food service director, indicated he was working as a dietary aide because he had to fill in for the position. Employee 2 stated regular staffing for the shift would include one cook, four dietary aides, and himself as the director, but currently, they only had one cook, himself, and one additional dietary aide. Employee 12, regional food service director, was present during the observation and indicated he had recently started with the company, and it was his first time at the facility. Employee 12 stated he was now going to plan on being at the facility a few days a week to help and cover some of the directors' duties. In an interview with Resident 37 on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2025-09-19 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and staff interview, it was determined that the facility failed to maintain food service equipment in accordance with professional standards for food service safety and store food in a sanitary manner in the facility's main kitchen and one of two nursing unit pantries (Unit 3/4).Findings include: Observation of the facility's main kitchen on September 16, 2025, at 9:00 AM with Employee 2, food service director revealed the following: Removable plastic slotted shelves holding food products in the walk-in cooler were observed with black buildup down in the slots of the shelves throughout the cooler. A large, wheeled storage bin labeled as flour in the main kitchen production area was observed with crumbs and debris on the top and sliding lid of the container. The exterior sides of the bin had dried spills and were soiled. The label indicated the product was placed in the bin on December 5, 2024, and had a use by date of March 5, 2025. The interior base of the glass two-door cooler contained dried spills and debris. Two sandwiches were observed on a shelf in the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-09-19 · tag F0584 — failed to keep a safe, clean, comfortable home — patternHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and staff and resident interview, it was determined that the facility failed to provide a clean, comfortable, homelike environment on four of four nursing units (Units 1, 2, 3, and 4; Residents 5, 8, 12, 14, 15, 28, 38, 71, 95, 108 115, and 129), and maintain comfortable water temperatures on two of four nursing units (Unit 1, and 4; Resident 71). Findings include: An observation of Resident 28 and Resident 38's shared room on September 16, 2025, at 2:00 PM revealed dried spills on the flooring in the room, and a significant number of crumbs and debris surrounding Resident 38's recliner. Resident 28 stated a housekeeper was just in to empty the trash can, but that was it. Resident 28 stated when staff does sweep and mop it is only in the middle of the floor or just inside the door where they can see, they don't move anything. An observation of Resident 12's room on September 16, 2025, at 2:24 PM revealed a garbage can by the sink area in the room. The garbage can did not have a liner and contained trash including medicine cups, tissues, etc. The interior of the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-09-19 · tag F0607 — failed to have anti-abuse policies — patternDevelop and implement policies and procedures to prevent abuse, neglect, and theft.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on clinical record review, review of select facility policies and procedures, and staff interview, it was determined that the facility failed to thoroughly investigate a resident's injury of unknown origin for one of 29 sampled residents (Resident 14) and failed to implement an abuse prohibition policy that required a thorough investigation of prospective employee's employment history for three of five newly hired employees reviewed (Employees 3, 4, and 5). Findings The facility policy entitled Lock Haven Rehabilitation and Senior Living Abuse Policy and Procedure, last reviewed without changes in January 2025, revealed at the time of application all prospective employees will be required to submit with the application, a report of criminal history record information. The application will not be processed without a properly processed background check. The Pennsylvania State Police must do background checks for all Pennsylvania residents. For all applicants who are not current Pennsylvania residents and have not been Pennsylvania residents for the last two years prior to their…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 38 citations
- Potential for harm · Ecited before2025-09-19 · tag F0688 — failed to keep residents mobile / prevent decline — patternProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review and staff interview, it was determined the facility failed to ensure that a resident with a limited range of motion received appropriate treatment and services to increase range of motion and/or to prevent further decrease in range of motion for two of 29 residents reviewed (Residents 9 and 17).Findings Clinical record review revealed the facility readmitted Resident 9 on June 2, 2025. Review of Resident 9's most recent MDS (Minimum Data Set, an assessment completed at specific intervals to determine care needs) dated September 7, 2025, noted staff assessed Resident 9 as having impairment to his range of motion (ROM, movement of the body to maintain a resident's ability) of his bilateral lower extremities. Review of Resident 9's plan of care-initiated June 23, 2023, revealed Resident 9 has a potential for decreased function in functional abilities due to dementia, immobility, poor attention span, weakness, and deconditioning. An intervention the facility noted was may participate…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-09-19 · tag F0726 — failed to have competent, trained nursing staff — patternEnsure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on review of facility documentation and staff interview, it was determined that the facility failed to ensure that nursing staff possessed the appropriate competencies and skill sets related to the care and assessment of residents dressing changes for four of four employees reviewed for competencies (Employees 7, 8, 9, and 10). Findings The Centers for Medicare and Medicaid Services (CMS) QSO-24-13-NH memo dated June 18, 2024, noted that requirements specify that the facility assessment must include an evaluation of diseases, conditions, physical or cognitive limitations of the resident population, acuity (the level of severity of residents' illnesses, physical, mental, and cognitive limitations, and conditions) and any other pertinent information about the resident population as a whole that may affect the services the facility must provide. The assessment of the resident population should drive staffing decisions and inform the facility about what skills and competencies staff must possess to deliver the necessary care required by the residents being served. The facility…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-09-19 · tag F0565 — failed to support the resident council — isolatedHonor the resident's right to organize and participate in resident/family groups in the facility.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on a review of Resident Council meeting minutes, resident grievances, and resident and staff interview, it was determined that the facility failed to resolve resident complaints regarding laundry services on three of four nursing units (Units 2, 3, and 4; Residents 5, 6, 12, 38, 93, 95, 108, and 115). Findings include: A review of Resident Council meeting minutes dated July 16, 2025, revealed residents voiced concerns at the meeting regarding resident laundry being backed up and residents were missing their clothing, blankets, and other personal items. A review of the Resident Council meeting minutes dated August 13, 2025, revealed environmental services was going to introduce a new laundry system bag and tag, (place all resident laundry in mesh bag in the room and wash to keep it together), and a lost and found display was to be set up for residents to claim items. Review of facility resident/family grievance/concern forms for July 2025, revealed concerns regarding laundry being wrinkled, missing/lost clothes, and not getting clothing returned when sent to laundry to be…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-09-19 · tag F0641 — isolatedEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review and staff interview, it was determined that the facility failed to ensure assessments accurately reflected a resident's status for two of 29 residents reviewed (13 and 30). Findings include:Clinical record review for Resident 30 revealed a quarterly MDS (Minimum Data Set, an assessment tool completed at specific intervals to determine resident care needs) dated July 3, 2025, that facility staff assessed Resident 30 as receiving an anticoagulant medication during the last seven days in the assessment period. Further clinical record review revealed no evidence that Resident 30 received an anticoagulant medication during the assessment period for the MDS noted above. Interview with the Director of Nursing on September 19, 2025, at 9:49 AM confirmed that Resident 30's July 3, 2025, MDS was coded in error regarding receiving an anticoagulant medication. Clinical record review for Resident 13 revealed an annual MDS assessment dated [DATE]. Review of the assessment revealed that Resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-09-19 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolatedProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on clinical record review, and resident and staff interview, it was determined that the facility failed to provide appropriate treatment and services regarding incontinence care for one of one resident reviewed (Residents 5). Findings include: Interview with Resident 5 on September 17, 2025, at 11:42 AM revealed that she has repeated issues with getting a urinary tract infection (UTI) and that she is scheduled to see a urologist but not until after the first of the year. She also indicated that she does not get help and that she feels as though she is not always able to get herself clean. Clinical record review for Resident 5 revealed a diagnosis of stress incontinence (when movement or activity puts pressure on the bladder causing urine to leak) and urge incontinence (an uncontrollable urge to pee). She also has chronic cystitis with hematuria (inflammation of the bladder accompanied by blood in the urine). Further clinical record review for Resident 5 revealed that she had a UTI on April 8, 2025, that revealed greater than 100,000 Escherichia (E. coli, a type of bacteria)…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-09-19 · tag F0730 — isolatedObserve each nurse aide's job performance and give regular training.
What the surveyor found here — the official record, unedited, may be distressing
Based on employee personnel record review and staff interview, it was determined that the facility failed to complete a performance evaluation of each nurse aide at least once every 12 months for one of two nurse aides reviewed (Employees 6).Findings include: The facility noted Employee 6, nurse aide, was hired on September 5, 2023. A request to review the annual performance evaluations (EPR, employee performance review) revealed no documented evidence that the facility completed performance evaluations for Employee 6 at least once every 12 months. Interview with the Director of Nursing on September 18, 2025, at 10:14 AM confirmed that Employee 6's performance evaluation was not completed annually. 28 Pa. Code 201.19 (2) Personnel policies and procedures
- Potential for harm · D2025-09-19 · tag F0791 — failed to provide routine dental services — isolatedProvide or obtain dental services for each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on clinical record review, observation, and staff interview, it was determined that the facility failed to assist residents to obtain routine dental care for one of three residents reviewed (Resident 1). Findings include: Observation of Resident 1 on September 16, 2025, at 9:55 AM revealed that she had natural teeth, with several teeth that appeared to be broken. Clinical record review revealed the facility admitted Resident 1 on December 10, 2024, with payment sources that included the state Medicaid benefit. Further review of Resident 1's clinical record revealed that she has not been offered dental care. Review of Resident 1's admission MDS (Minimum Data Set, an assessment completed at specific intervals to determine resident care needs) dated December 13, 2025, revealed staff assessed Resident 1 as having obvious or likely cavities or broken natural teeth. Further review of Resident 1's clinical record revealed a plan of care initiated December 17, 2024, noting Resident 1 has impaired dentition related to carious teeth. There was no documentation that indicated Resident 1…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-09-19 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, clinical record review, and staff interview, it was determined that the facility failed to implement appropriate Transmission Based Precautions (TBP) for one of four residents reviewed on TBP (Resident 135).Findings included: Review of the facility's current policy entitled Categories of Transmission Based-Based Precautions revealed Transmission-Based Precautions will be used whenever measures more stringent than standard based precautions (gloves and hand hygiene), are needed to prevent or control the spread of infection. The policy also indicated that Contact Precautions would be implemented for residents known or suspected to be infected or colonized with microorganisms that can be transmitted by direct contact with the resident or indirect contact with environmental surfaces or resident-care items in the resident's environment. Examples of infections requiring Contact Precautions included diarrhea associated with Clostridium difficile (C diff - bacteria that causes an infection of the colon). Steps for administering the contact precautions indicated in the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-09-19 · tag F0947 — failed to train nurse aides adequately — isolatedEnsure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
What the surveyor found here — the official record, unedited, may be distressing
Based on a review of employee personnel and education records and staff interview, it was determined that the facility failed to ensure that each nurse aide received 12 hours of in-service training annually for one of one nurse aide reviewed (Employee 6). Findings include: Review of Employee 6's personnel record revealed that the facility hired her on September 5, 2023. The surveyor requested training records for Employee 6 during an interview with the Nursing Home Administrator and the Director of Nursing on September 17, 2025, at 2:15 PM. Review of training records provided by the facility for Employee 6 dated September 5, 2024, to September 5, 2025, revealed that Employee 6 completed only 8.6 hours of in-service education. Interview with the Director of Nursing on September 19, 2025, at 9:48 AM confirmed the above findings for Employee 6. 28 Pa. Code 201.19(7) Personnel policies and procedures 28 Pa. Code 201.20(a)(6)(d) Staff development
- Potential for harm · D2025-01-09 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on staff interview and clinical record review, it was determined that the facility failed to ensure that a medication was available in a timely manner for two of four residents reviewed for medication availability concerns (Residents CR1 and 2). Findings include: Closed clinical record review for Resident CR1 revealed a physician's order dated August 7, 2024, for the resident to be administered insulin glargine (a long-acting insulin medication used to control blood sugar levels) to be administered/injected via an insulin pen 30 units two times a day for a diagnosis of diabetes (a disease effecting the body's ability to control blood sugar levels). Resident CR1 was also ordered blood sugar checks before meals and at bedtime for use of sliding scale insulin. Review of Resident CR1's medication administration record for January 2024, revealed Resident CR1's evening dose of routine insulin glargine noted above for January 3, 2025, was identified as not administered. A corresponding medication administration record note dated January 3, 2025, at 8:26 PM noted the insulin was not…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2024-10-18 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and staff interview, it was determined that the facility failed to store and serve food in accordance with professional standards for food service safety and sanitation to prevent the potential for food borne illness in the facility's main kitchen. Findings include: An observation of the facility's main kitchen on October 15, 2024, at 9:40 AM revealed the following: A large storage area located outside the entrance to the kitchen containing a milk cooler, storage cabinets, bread products and other storage, contained dried food and dirt debris on the flooring under the pieces of equipment and along wall and equipment edges where they meet the floor. An ice scoop was observed stored on the side of the ice machine totally open to air and potential contaminants. The exterior of the convection ovens contained significant dust and debris buildup on the top of the ovens and control panels. The wall behind the oven, fryer, and stove top area contained dried food splatter. The flooring under and behind the equipment contained significant debris. The drain on the front of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-10-18 · tag F0578 — failed to honor advance directives / code status — patternHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review and staff interview, it was determined that the facility failed to establish clear and consistent resident wishes regarding advance directives or provide resident's an opportunity to formulate an advance directive for nine of 16 residents reviewed for advance directives (Residents 5, 14, 18, 20, 53, 61, 112, 126, and 238). Findings include: Clinical record review for Resident 61 revealed a physician's order dated [DATE], indicating the resident was a full code, which would include CPR (cardiopulmonary resuscitation). Other than an order for resuscitation, there was no evidence Resident 61 was provided written information on advance directives (written instruction, such as a living will or durable power of attorney, relating to the provision of healthcare for a resident that may be incapacitated and not able to make decisions) or assisted with the opportunity to formulate advance directives regarding treatment in the event Resident 61 could not make decisions regarding her health…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-10-18 · tag F0584 — failed to keep a safe, clean, comfortable home — patternHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and staff and resident interview, it was determined that the facility failed to provide adequate housekeeping and maintenance services to maintain a clean and orderly environment on three of four nursing units (Unit 1, 2, and 3; Residents 14, 18, 23, 86, 106, and 116). Findings include: Observation of Resident 106's room on October 15, 2024, at 12:47 PM revealed the resident was out of bed in her specialty chair. The chair had dried food, dried spills, dust, and debris on the arms of the chair and metal frame. The sheets on the resident's bed were observed with brown stains and food crumbs on the bed. The flooring was observed with dried liquid spots and black smudges. A fall mat folded at the front of the room was covered in dust, debris, and dried liquid spills. Two tray tables observed in the room contained dried food, dried spills, and a significant amount of adhesive residue all around the perimeter of the tray tables. Significant crumbs and debris were observed on the floor around the air conditioning unit. The corner of the wall near the resident's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-10-18 · tag F0676 — failed to keep up residents' daily-living abilities — patternEnsure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on review of select facility policies and procedures, clinical record review, and staff interview, it was determined that the facility failed to provide care and services identified to reduce a resident's decline in ADL's (activities of daily living) for three of three residents reviewed (Residents 29, 34, and 128). Findings include: Clinical record review for Resident 29 revealed that she had a diagnosis of a stroke which affected her left side. There was a current physician's order for staff to complete a restorative nursing program (RNP) of ADL tasks for self-grooming with set up and upper body dressing with extensive assist. Review of Resident 29's task documentation revealed that staff did not complete the RNP self-grooming task on the following dates: Day Shift: July 1, 4, 5, 14, and 25, 2024 August 2, 3, 5, 24, and 31, 2024 September 1, 6, 7, 8, and 16, 2024 October 6, 13, and 15, 2024 Evening Shift: July 7, 2024 August 17 and 26, 2024 September 9, 2024 October 8, 2024 Further review of Resident 29's RNP self-grooming task revealed that staff documented NA (not…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-10-18 · tag F0684 — failed to provide proper treatment and quality of care — patternProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on clinical record review and staff interview, it was determined that the facility failed to provide the highest practicable care regarding physician ordered weights and vital signs for two of 27 residents (Residents 34 and 123). Findings include: Clinical record review for Resident 34 revealed physician orders for staff to administer and complete the following: From July 11, 2024, to October 14, 2024, check blood pressure (BP) and heart rate (HR) between 11:00 AM and 12:00 PM on Wednesdays. Call the physician if the systolic blood pressure (SBP, when the heart contracts) was less than 100 mmHg (millimeters of mercury) or the HR was greater than 120 BPM (beats per minute) or less than 60 BPM. Call results to the physician once weekly. From August 17, 2024, to October 10, 2024, Nifedipine Extended Release (ER) 24 hour 30 mg (milligrams) two tablets by mouth (PO) daily (QD) for Hypertension. Hold for SBP less than 110 mmHg. On August 6, 2024, Losartan Potassium 50 mg PO every 12 hours for BP. Hold if SPB is less than 110 mmHg. On October 10, 2024, Hydralazine 25 mg PO every…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-10-18 · tag F0625 — isolatedNotify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on clinical record review and staff interview, it was determined that the facility failed to ensure that the resident or resident representative received written notice of the facility bed hold policy at the time of transfer for seven of nine residents reviewed for hospitalizations (Residents 5, 14, 35, 79, 87, 104, and 131). Findings include: Clinical record review revealed that Resident 131 was transferred to the hospital on August 22, 2024, after they had a change in condition. There was no documentation available that the facility provided written notice regarding a bed hold to the resident and the resident's responsible party upon transfer out to the hospital. Clinical record review revealed that Resident 5 was transferred to the hospital on August 18, 2024, and September 10, 2024, after she had a change in condition. There was no documentation available that the facility provided written notice regarding a bed hold to the resident and the resident's responsible party upon transfer out to the hospital. Clinical record review revealed that Resident 14 was transferred to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-10-18 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review and staff interview, it was determined that the facility failed to develop and implement a comprehensive person-centered care plan to maintain the highest practicable care for two of two residents reviewed (Residents 78 and 86). Findings Include: Clinical record review for Resident 78 revealed an annual MDS (Minimum Data Set, an assessment completed at intervals by the facility to determine care needs) dated September 6, 2024, that indicated it is somewhat important to him to have books, newspapers, and magazines, to listen to music, to be around pets, keep up with the news, and to do his favorite activity. Review of Resident 78's current care plan entitled, adjustment to group living/activities related to new admission failed to address any of the activities that were somewhat important to him or identify what his favorite activity was to incorporate it into his activity plan. Clinical record review for Resident 86 revealed an annual MDS dated [DATE], that indicated it is…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-10-18 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, review of select facility policies and procedures, and staff interview, it was determined that the facility failed to assess and implement treatment and services to prevent the development and promote the healing of pressure ulcers for two of five residents reviewed for pressure ulcer concerns (Residents 104 and 14). Findings include: The facility policy entitled Pressure Injury Prevention and Treatment, last reviewed without changes January 2024 revealed each resident will be assessed routinely to prevent skin breakdown, provide appropriate treatment, and monitor healing progress. A Braden Pressure Injury Risk Assessment and identification of primary risk factors will be completed to identify residents individual risk needs related to the development of pressure injury. This assessment will be completed within eight hours of admission, quarterly, annually, and with each significant change in condition. The weekly skin assessment will be completed by the licensed nurse and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-10-18 · tag F0744 — failed to care for residents with dementia — isolatedProvide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on clinical record review and staff interview, it was determined that the facility failed to develop and implement individualized person-centered care plans to address dementia and cognitive loss displayed by one of two residents reviewed (Resident 78). Findings include: Clinical record review for Resident 78 revealed the facility admitted him on May 11, 2023, with a diagnosis of dementia (loss of memory, language, problem-solving, and other thinking abilities that interfere with daily life). A review of Resident 78's most recent annual Minimum Data Set Assessment (MDS, a form completed at specific intervals to determine care needs) dated September 6, 2024, indicated that the facility assessed Resident 78 as having a diagnosis of dementia and his cognition was moderately impaired. A review of Resident 78's care plan revealed that there was no indication that the facility had developed and implemented a person-centered care plan to address the resident's dementia and cognitive loss. Interview with the Director of Nursing on October 17, 2024, at 3:15 PM confirmed the facility…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-10-18 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, review of select facility policies, clinical record review, and staff interview, it was determined that the facility failed to ensure an environment free from the potential spread of infection for two of five residents reviewed for transmission-based precaution concerns (Residents 19 and 288). Findings include: Review of the facility policy entitled Infection Control Plan, last approved September 6, 2024, indicated the infection control plan is comprehensive in that it addresses detection, prevention, and control of infections among residents and personnel and all staff are responsible for adhering to the plan, policies, and processes regardless of their position. The policy also indicated Transmission-Based Precautions (TBP) are the second tier of basic infection control and are used in addition to standard precautions for patients who may be infected or colonized with certain infectious pathogens for which additional precautions are needed requiring a gown and gloves for room entry and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-08-08 · tag F0584 — failed to keep a safe, clean, comfortable home — patternHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and staff and resident interview, it was determined that the facility failed to provide adequate housekeeping and maintenance services to maintain a clean and orderly environment on three of four nursing units (Unit 1, 2, and 3, Residents 1, 2, 3, 5, 6, and 9). Findings include: Observation of the shared room for Resident's 3 and 6 on August 8, 2024, at 11:00 AM revealed the flooring appeared dull and dirty. Dried food and debris were observed under Resident 6's recliner and under the head of bed against the wall. Resident 6 indicated housekeeping does sweep and mop the room. Pieces of cereal and dried food and debris were observed inside the heating/air conditioner through the top vent located beside Resident 6's recliner. An observation of Unit 1 and Unit 2 nursing units on August 8, 2024, at 11:11 AM revealed tile flooring of the hallways outside resident rooms and nursing stations appeared dirty, significantly blackened with black spots and streaks throughout the flooring. Observation of Resident 9's room on August 8, 2024, at 11:20 AM revealed the tile…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-08-08 · tag F0925 — failed to control pests — patternMake sure there is a pest control program to prevent/deal with mice, insects, or other pests.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, review of pest control logs, and interviews with residents and staff, it was determined that the facility failed to maintain an effective pest control program on two of four nursing units (Unit Two, Unit Three, Residents 3, 6, 1, and 2). Findings include: A review of facility resident council minutes from a July 17, 2024, meeting it was noted Resident 3 stated there was a mouse in the heater of her room making messes. In an interview with Resident 3 on August 8, 2024, at 11:00 AM the resident stated she had not heard a mouse lately. In a concurrent interview with Resident 6, Resident 3's roommate who resides in the bed next to the window and heating/air conditioner unit, Resident 6 stated she has recently had mice in her room and pointed under her recliner and towards the head of the bed. Some food crumbs and paper wrappers were observed under the recliner base and towards the head of bed. Observation of the heating/air conditioner unit through the top vent revealed broken pieces of cereal…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-06-10 · tag F0584 — failed to keep a safe, clean, comfortable home — isolatedHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and resident and staff interview, it was determined that the facility failed to provide adequate housekeeping and maintenance services to ensure a clean, safe, and orderly environment on two of four nursing units (Unit 3 and 4; Residents 3, 5, 6, and 7). Findings include: Observation of the facility on June 10, 2024, revealed concerns upon entry to Unit 4 at 3:42 PM. There was a faint underlying smell of urine with the urine smell becoming more notable/strong when nearing Resident 6's room and continued to Resident 5 and 7's room. Upon entering Resident 5 and 7's room a strong smell of urine was noted. When Resident 7 self-propelled into the room while speaking with Resident 5, the urine smell intensified. Undetermined spots and stains were noted in front of Resident 5's bed and to the right of Resident 7's recliner. Interview with Resident 5 and her roommate Resident 7 on June 10, 2024, at 3:43 PM acknowledged their floor had unknown spots and stains that were sticky. Resident 5 revealed their floors aren't mopped/cleaned very often. Interview with Resident 3…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-03-26 · tag F0842 — failed to keep accurate, complete medical records — patternSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on review of clinical records and resident and staff interview, it was determined that the facility failed to ensure accurate and complete clinical documentation for three of 17 residents reviewed (Residents 2, 8, and 10). Findings include: Interview with Resident 8, on March 26, 2024, at 9:15 AM revealed that she continues to have issues with staff not washing her up in the mornings. Resident 8 indicated that she is incontinent overnight, and that nursing staff will not wash her properly in the morning but only hand her a washcloth and tell her to wash her face, then dress her. Resident 8 indicated that it happened this morning and keeps happening. Review of a grievance filed February 20, 2024, indicated that Resident 8 was not washed and that the nurse only dressed her. A grievance filed on March 19, 2024, again indicated that Resident 8 laid in piss all night and that she was not washed up this morning and that it has been happening all week. Review of Resident 8's clinical record revealed no documented evidence to indicate that AM care (morning care provided to get them…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-03-26 · tag F0925 — failed to control pests — patternMake sure there is a pest control program to prevent/deal with mice, insects, or other pests.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, review of pest control logs, and interviews with residents and staff, it was determined that the facility failed to maintain an effective pest control program on one of three nursing units (Unit Three, Residents 1 and 3). Findings include: Interview with Resident 1 on March 26, 2024, at 9:30 AM revealed that he sees mice come in his room all the time. Resident 1 indicated that the mice enter his room from the hallway. Interview with Employee 1, licensed practical nurse, on March 26, 2024, at 9:40 AM confirmed that staff are seeing mice on Unit Three all the time and mostly at night. Review of the facility's pest control logs revealed that a contracted company is coming in monthly. The pest control being completed monthly is spraying the baseboards in the kitchen and basement and placing exterior bait stations. There was no evidence to indicate that the pest control company was providing interior pest control to eradicate mice. Interview with Employee 2, director of maintenance, on March 26, 2024, at 10:00 AM confirmed that the facility has not spoken to the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-03-26 · tag F0607 — failed to have anti-abuse policies — isolatedDevelop and implement policies and procedures to prevent abuse, neglect, and theft.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on review of select policies and procedures and staff interview, it was determined that the facility failed to implement their abuse policy regarding reporting to the proper state agencies for misappropriation of resident property for five of 17 residents reviewed (Residents CR1, 4, 5, 6 and 7). Findings include: The policy entitled Abuse, last reviewed on July 6, 2023, indicates that the facility will ensure that all alleged violations involving misappropriation of resident property are reported immediately to the state survey and certification agency. Further reporting to law enforcement agencies will be initiated for misappropriation of resident funds and/or property. Interview with Employee 4, assistant director of nursing, on March 26, 2024, at 8:45 AM confirmed that the facility just recently investigated an incident where a large number of narcotics went missing. Review of the facility's investigation indicated that on February 19, 2024, it was noted that 60 tablets of Resident 7's hydrocodone/acetaminophen (a narcotic pain reliever) and 60 tablets of Resident 4's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-11-03 · tag F0584 — failed to keep a safe, clean, comfortable home — patternHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations and staff and resident interview, it was determined that the facility failed to provide a clean, comfortable environment on two of four nursing units (Unit 3 and Unit 4; Residents 24, 81, 92, 119, and 124). Findings include: Observation of the Unit 4 Nursing Unit on October 31, 2023, at 12:00 PM and again on November 1, 2023, at 11:44 AM revealed two blue resident chairs in front of the elevators that had various white, dried stains. Observation of Resident 92's sink on November 1, 2023, at 10:47 AM revealed a large eight inch by eight inch damaged area of wall under the sink. The wall directly above the heating / air conditioning unit under the window was damaged and crumbling. Observation of the Unit 4 Nursing Unit shower room on November 1, 2023, at 12:20 PM revealed the following: A shower gurney had a significant accumulation of debris and hair under the white overlying padding. There were also brown colored stains on the blue fabric of the shower gurney underneath the padding. Two Tango shower chairs had a significant accumulation of hair in each wheel of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-11-03 · tag F0688 — failed to keep residents mobile / prevent decline — patternProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review and staff and resident interview, it was determined that the facility failed to implement a restorative range of motion therapy program for five of six residents reviewed (Residents 18, 79, 81, 96, and 107). Findings include: Review of Resident 107's clinical record revealed that she was on occupational therapy caseload from July 22, 2023, until August 6, 2023, at which time Resident 107 was discharged from occupational therapy. Review of the occupational therapy Discharge summary dated [DATE], indicated that the occupational therapy discharge recommendations was to establish a restorative range of motion program by implementing active range of motion to Resident 107's bilateral upper extremities. There was no documented evidence in Resident 107's clinical record to indicate that the recommended occupational therapy restorative program was established. Occupational therapy documentation from September 24, 2023, until October 14, 2023, indicated that Resident 107 was on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-11-03 · tag F0697 — failed to manage pain — patternProvide safe, appropriate pain management for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on review of select facility policies, clinical record review, and staff interview, it was determined that the facility failed to provide the highest practicable care regarding physician ordered pain medications for two of four residents reviewed (Residents 29 and 40). Findings include: The facility policy entitled, Pain Management Guidelines, last reviewed without changes in January 2023, revealed that the facility identified the numeric pain rating scale (parameters) from zero to 10 indicated that no pain was identified as zero, mild pain was identified as one to three, moderate pain was identified as four to seven, and severe pain was identified as eight to 10. The facility policy entitled, Monitoring Usage of PRN (as needed) Pain Medication, last reviewed without changes on January 2023, revealed that the facility will monitor and review PRN pain drugs bi-monthly. Clinical record review for Resident 29 revealed physician's orders for the following pain medications: Ordered on August 29, 2023, Tylenol 325 milligrams (mg) 2 tablets by mouth (PO) every 6 hours PRN for mild…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-11-03 · tag F0759 — failed to keep medication error rate low — patternEnsure medication error rates are not 5 percent or greater.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, clinical record review, review of select facility policies and procedures, and staff interview, it was determined that the facility failed to ensure a medication error rate below five percent (Residents 11, 62, and 88). Findings include: The facility's medication error rate was 11.54 percent based on 26 medication opportunities with three medication errors. The policy entitled Medication Administration, last reviewed in January 2023, indicates that medications are administered by licensed staff, as ordered by the physician, and in accordance with professional standards of practice, in a manner to prevent contamination or infection. Administer medication as ordered in accordance with manufacturer's specifications. Observation of a medication administration pass on October 31, 2023, at 9:01 AM revealed Employee 1, licensed practical nurse, preparing to administer Insulin Aspart (an injectable insulin to treat diabetes) two units to Resident 11. Employee 1 administered the Insulin Aspart to Resident 11 one hour and 15 minutes after she was served her breakfast.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-11-03 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and staff interview, it was determined that the facility failed to store food items and maintain equipment in a safe and sanitary manner in the facility's main kitchen. Findings include: A tour of the facility's main kitchen with Employee 7 (Interim General Manager of the Kitchen) on October 31, 2023, at 9:10 AM revealed the following: A meat slicer was covered with dust. The dry goods storage area had the following open items that were not labeled with open dates: bag of cream of wheat, a bag of noodles, a bag of thick and easy thickener. There was a large plastic storage container with a white product that Employee 7 identified as flour. There was no label or dates on the product. The oven, steamer, and hot holder appliances had a build-up of dust and debris on the top of each unit. The hot holder had various hot pads that Employee 7 identified as clean. The hot pads had various stains on them. The spice storage area had a large container of parsley flakes and a box of corn starch that were both open with no open date on the products. There were multiple brown…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-11-03 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on review of facility documentation, clinical record review, observation, and staff interview, it was determined that the facility failed to implement measures to prevent the potential spread of infections for one of five residents reviewed for infections (Resident 7) and the main laundry unit of the facility. Findings include: Review of an annual MDS (minimum data set, an assessment tool design to direct the plan of care) for Resident 7 dated August 16, 2023, revealed that the resident was always incontinent (loss of bladder control) of urine. Review of a report of a urine culture for Resident 7 dated August 27, 2023, indicated the resident had under 100,000 colonies/milliliter Escherichia coli ESBL (extended spectrum beta lactamase, chemicals produced due to certain type of bacteria, a person infected with ESBL can be a carrier and spread the bacteria to others, which is difficult to treat with antibiotics) producing organism. The report indicated the person may require isolation (special precautions to prevent the spread of infection) and directed the facility to contact…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-11-03 · tag F0558 — failed to accommodate residents' needs and preferences — isolatedReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on clinical record review, observation, and resident and staff interview, it was determined that the facility failed to accommodate resident needs regarding the accessibility to a call bell for one of 28 residents reviewed (Resident 62). Findings include: Interview and observation with Resident 62 on October 31, 2023, at 2:00 PM revealed the resident was sitting in a motorized wheelchair that she can operate on the window side of the bed. The call bell was on the other side of the bed at the head of the bed on the floor. Resident 62 said she would not be able to reach the call bell to pull it off the floor. Resident 62 said that she asked for a clip for the call bell and bed remote as they often fall on the floor. Interview and observation with Resident 62 on November 1, 2023, at 8:43 AM revealed the resident was in bed eating breakfast. The call bell was hanging over the right side of the bedrail out of the resident's reach. Concurrently, the surveyor found Employee 5, nurse aide, in the hallway and informed her the call bell was out of reach. On return to Resident 62's room,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-11-03 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on clinical record review, observation, and staff interview, it was determined that the facility failed to store supplemental oxygen equipment per professional standards of practice for one of six residents reviewed (Resident 114). Findings include: A review of current physician orders for Resident 114 revealed an order dated August 24, 2023, that noted oxygen via nasal cannula (medical tubing with two nasal prongs used to deliver supplemental oxygen into the nose) at two liters per minute to keep the resident's oxygen saturation above 90 percent. Another physician order dated August 24, 2023, instructed staff to change the oxygen equipment every Thursday on night shift for infection control purposes change oxygen equipment every Thursday on 11-7 every night shift every Thu for infection control. The current care plan for Resident 114 revealed the resident has a potential for an altered respiratory status / difficulty breathing / shortness of breath related to the medical history. An intervention is to administer oxygen as ordered. Observation on October 31, 2023, at 11:16 AM…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-11-03 · tag F0700 — isolatedTry different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
What the surveyor found here — the official record, unedited, may be distressing
Based on observation, clinical record review, and resident and staff interview, it was determined that the facility failed to assess the resident for the need for side rails and risk of side rail entrapment for one of three residents reviewed (Resident 28). Findings include: Observation and interview on November 1, 2023, at 11:05 AM revealed Resident 28 had enabler bars (side rails) on both sides of the bed. Resident 28 indicated that he uses the bars to move in bed and help him get out of bed. A safety risk evaluation dated May 12, 2023, revealed the facility assessed Resident 28 as not needing side rails. There was no documented evidence in Resident 28's clinical record to indicate that the facility assessed the resident as having the need for side rails and assessed for entrapment risks. Interview with Employee 3, registered nurse consultant, on November 3, 2023, at 8:30 AM confirmed the above findings for Resident 28 and indicated that the staff completing the assessment did not realize that enabler bars were side rails. 28 Pa. Code 211.12 (d)(1)(3)(5) Nursing services
- Potential for harm · Dcited before2023-11-03 · tag F0744 — failed to care for residents with dementia — isolatedProvide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on a review of clinical records and staff interview, it was determined that the facility failed to develop and implement an individualized person-centered plan to address dementia symptoms displayed by two of four residents reviewed (Residents 107 and 124). Findings include: Review of Resident 107's clinical record revealed that the facility admitted her on July 21, 2023. The facility implemented a diagnosis of unspecified dementia on August 10, 2023. Documentation along with the diagnosis indicated that Resident 107 scored an 18 out of 30 on the St. Louis University Mental Status Examination (SLUMS test, a tool used to screen for various types of dementia). Resident 107's score of 18 out of 30 indicated dementia. A physician progress note dated August 14, 2023, indicated that Resident 107's primary diagnosis was Dementia in Alzheimer's disease with delirium. A Minimum Data Set Assessment (MDS, a form completed at specific intervals to determine care needs) dated May 27, 2023, indicated that the facility…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-08-23 · tag F0800 — isolatedProvide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on clinical record review, staff interview, and review of dietary purchase orders and invoices, it was determined that the facility failed to ensure effective management and execution of the duties and responsibilities of the facility's food and nutrition department to provide enough food in accordance with physician ordered dietary needs for one of six residents reviewed (Resident 3). Findings include: Review of Resident 3's clinical record revealed a physician's order dated March 14, 2023, for the facility to provide her with a gluten free diet. Interview with Employee 2, licensed practical nurse, on August 23, 2023, at 9:15 AM revealed that Resident 3 did not get the breakfast she usually gets every morning. Employee 2 indicated she usually gets two pieces of gluten free toast every morning but stated that the kitchen ran out of the gluten free bread. Interview with Employee 3, dietary manager, on August 23, 2023, at 11:30 AM revealed that the facility ran out of Resident 2's bread starting on August 21, 2023, and that dietary staff did not inform her that the gluten free…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · B2024-10-18 · tag F0623 — patternProvide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on clinical record review and staff interview, it was determined that the facility failed to notify a resident and/or their responsible party in writing of a transfer to the hospital with the required information for seven of nine residents reviewed (Residents 5, 14, 35, 79, 87, 104, and 131). Findings include: Clinical record review for Resident 131 revealed that they were transferred to the hospital on August 22, 2024, after a change in their condition. There was no documentation that the facility provided written notification to the resident or the resident's responsible party regarding the transfer that included the required contents: reason for the transfer, effective date of the transfer, location to which the resident was transferred, a statement of the resident's right to appeal, including the name, contact, email, and address, how to obtain and appeal form, assistance completing and submitting the appeal form and hearing request, and contact, email, and address information for the Office of the State Long-Term Care Ombudsman, and information for the agency responsible…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
$14,531 in federal fines across 1 penalty.
- $14,531 — penalty dated 2025-01-09
Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.
Part of a chain
This home belongs to ALLAIRE HEALTH SERVICES — 20 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 1 of 5 | 2.6 | -1.6 vs chain |
| Health inspection | 1 of 5 | 2.2 | -1.2 vs chain |
| Staffing | 1 of 5 | 3.1 | -2.1 vs chain |
| Quality measures | 4 of 5 | 4.3 | -0.3 vs chain |
The other 19 homes this chain runs (chain average 2.6★, per CMS)
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Share | Since |
|---|---|---|---|---|
| KURLAND, DOV | Individual | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 25% | since 12/01/2022 |
| AURAND, JAMES | Individual | W-2 MANAGING EMPLOYEE | — | since 12/01/2022 |
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
About 71% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $855K paid to related parties (affiliated landlords or management companies) in its most recent cost report.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in PA
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Pennsylvania Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 395616. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-09-19, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.