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Avir at Longview

301 Hollybrook Dr., Longview, TX 75605 · Government - Hospital district · 115 certified beds · (903) 758-7764 Medicare & Medicaid certified

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Flagged for abuseBehavioral-health or dementia-care citation at the harm level (F0740)5 immediate-jeopardy citations$262,731 in federal fines
Insights

This home has serious findings on its record. Read them closely before you consider it.

In its favor
  • fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
Worth asking about
  • CMS has flagged it for abuse
  • it has abuse, neglect, or exploitation citations (F0600, F0602) — most recent Mar 2026
  • it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0607, F0609) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • inspectors cited 5 immediate-jeopardy problems — the most serious level
  • a high number of inspection citations overall (55) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $262,731 in federal fines (most recent 2024-03-29)
  • its facility-reported quality-measure score sits well above its independent inspection score
  • its independent health-inspection rating is low (1/5)
  • its payroll-based staffing rating is low (2/5)
  • nursing-staff turnover (73%) runs well above the national median (45%)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

1/5
CMS overall
1 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 1 of 5
StaffingFrom payroll records (PBJ) 2 of 5
Quality measuresSelf-reported by the facility 3 of 5

Worth a closer look. This home's quality-measure rating runs 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Urgent care / clinic
2304 Judson Rd · (903) 758-9090 · Call to confirm hours
Pharmacy
470 E Loop 281 · (903) 234-0080 · Call to confirm hours
Grocery
1708 Judson Rd · (903) 753-4930 · Call to confirm hours
Park
Akin Park0.5 mi
Delwood · (903) 297-9177 · Typically dawn to dusk
Place of worship
300 Hollybrook Dr · (903) 753-8022

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 3 of 5
Long-stay residentspeople who live here 3 of 5
Short-stay residentsrehab / post-hospital 3 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 1 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating1★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased29.3%15.8%15.4%worse
Long-stay residents who lose too much weight2.7%3.0%5.4%better
Long-stay residents with a catheter left in their bladder0.0%0.3%0.9%better than state — see note marked double-dagger below the table
Long-stay residents with a urinary tract infection0.5%0.8%2.0%better than state — see note marked double-dagger below the table
Long-stay residents with depressive symptoms6.0%2.4%6.5%typical
Long-stay residents who were physically restrained0.0%0.0%0.1%better than state — see note marked double-dagger below the table
Long-stay residents with falls causing major injury3.5%3.3%3.3%typical
Long-stay residents whose ability to walk worsened20.9%14.0%16.1%worse
Long-stay residents on antianxiety or hypnotic medication35.1%18.0%18.9%worse
Long-stay residents given the seasonal flu vaccine98.1%98.0%95.3%typical
Long-stay residents with pressure ulcers10.5%3.8%4.7%worse
Long-stay residents with worsening bladder/bowel control10.7%13.4%21.2%better
Long-stay residents who got an antipsychotic medication — see the note below the table15.8%9.6%17.1%typical
Short-stay residents who newly got an antipsychotic medication0.5%1.5%1.4%better
Short-stay residents given the seasonal flu vaccine94.8%88.0%79.4%better
Short-stay residents rehospitalized after admission36.1%25.7%22.6%worse
Short-stay residents with an outpatient ER visit23.4%12.3%12.0%worse
Long-stay hospitalizations per 1,000 resident days1.382.171.67better
Long-stay outpatient ER visits per 1,000 resident days1.422.061.80better

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

55.8% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 156 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

55.8%U.S. median 51.5%
Got home and stayed home
13.1%U.S. median 10.7%
Went back to hospital
53.9%U.S. median 56.6%
Met the expected recovery
0.43U.S. median 0.31
Therapy hours / resident / day
0.18hours / resident / day
Physical therapy
0.19hours / resident / day
Occupational therapy
0.06hours / resident / day
Speech therapy

Met the expected recovery: 53.9% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 52 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.43 therapist hours per resident per day in 2026Q1 — more than 73% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 9% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF55.8%CMS range 48.8–62.951.5%Oct 2022–Sep 2024no different from U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF13.1%CMS range 9.7–16.710.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge53.9%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge48.1%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge46.1%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified100.0%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting96.5%100.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge100.0%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay1.4%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened1.4%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization8.6%CMS range 5.2–12.27.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs1.201.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.52
RN hours/ resident / day
0.98
LPN hours/ resident / day
2.05
Aide hours/ resident / day
3.56
Total nurse hours/ resident / day
0.35
RN hoursweekends
73.3%
Total nursing turnover
66.7%
RN turnover

How full it usually is: this home is certified for 115 beds and averages 61.6 residents a day — about 54% occupied, or roughly 53 beds typically open. It often has substantial empty capacity — worth asking why, since low census can reflect either a new or shrinking home or one families are avoiding. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.56 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.52 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.05 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.23 hrs/resident/day on weekends vs 3.69 on weekdays — 12% thinner on weekends. RN hours go from 0.60 to 0.35 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 73% is well above the national median of 45%. 1 administrator has left in the past year.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

5
deficiencies at the latest standard inspection (2025-05-07)
16
at the previous standard inspection (2024-03-29)

Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

55 citations, most serious first. The 18 most serious are shown; the remaining 37 are one tap away and print in full.

  • Immediate jeopardy · Kcited before2024-03-29 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — pattern
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to ensure residents environment remained as free of accident hazards as possible and each resident received adequate supervision and assistance devices to prevent accidents for 4 of 8 residents (Resident #38, Resident #17, Resident #110, and Resident #35) reviewed for accidents and supervision. 1.The facility failed to put interventions in place to keep Resident #38 from all harmful items. *On 02/18/24, LVN E documented Resident #38 was on the floor, face down with the call light cord wrapped around her neck x4. No harmful items were removed after the incident, from Resident #38's room to ensure her safety. *On 03/09/24, CNA S reported Resident #38 was stabbing herself in the abdomen with scissors. CNA S removed the scissors from Resident #38 put no other actions were initiated until later. The facility failed to put interventions in place to keep Resident #38 from harming herself after reported self-harming behaviors. *The facility did not…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Immediate jeopardy · Kcited before2024-03-29 · tag F0740 — failed to provide behavioral / mental-health care — pattern
    Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure each resident received necessary behavioral health care services to maintain the highest practicable mental and psychosocial wellbeing for 1 of 3 residents (Resident #38) reviewed for behavioral services. The facility did not ensure Resident #38 was seen after a counseling evaluation and treatment order was placed on 02/15/24 and a psych evaluation referral was signed by Resident #38 on 03/04/24. The facility failed to comprehensively address Resident #38's behaviors and mental distress. The facility failed to update Resident #38's care plan to reflect her increased anxiety medication needs and behaviors. An IJ was identified on 03/28/2024 at 3:45 p.m. While the IJ was removed on 03/29/2024 at 12:41 p.m., the facility remained out of compliance at a scope of a pattern with a potential for with a potential for more than minimal harm, due to the facility's need to evaluate the effectiveness of the corrective systems. These failures…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Immediate jeopardy · Kcited before2024-02-15 · tag F0600 — failed to protect residents from abuse and neglect — pattern
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to ensure residents were free from abuse, neglect, misappropriation of resident property, and exploitation for 3 of 7 residents (Resident #2, Resident #5, and Resident #6) reviewed for abuse and neglect. The facility neglected to oversee the implementation of resident care policies and staff responsibilities. Resident #6 was transferred using a bearhug method by a sitter on 12/2/23 and an RN heard a pop during the transfer. Resident #6 had a left hip fracture. Sitters were providing care to residents that had not been trained, facility staff were aware the sitters were providing care and allowed the practice to continue. The facility failed to have a policy and procedure in place for private sitters outlining the care they could provide. The facility failed to ensure sitters were aware of what their duties were and did not perform care to residents to prevent harm. The facility failed to ensure staff did not allow sitters to preform ADL care…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Immediate jeopardy · Kcited before2024-02-15 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — pattern
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to ensure residents environment remained as free of accident hazards as possible and each resident received adequate supervision and assistance devices to prevent accidents for 3 of 7 residents ( Resident #2, Resident #5 and Resident #6) and 5 of 7 sitters (Sitters BB, CC, EE, DD and ZZ ) reviewed for accidents and supervision. 1. The facility failed to ensure Resident #6 was appropriately transferred. The resident was transferred using a bearhug method by Sitter ZZ on 12/2/23 and an RN heard a pop during the transfer. Resident #6 had a left hip fracture. 2. The facility failed to have a policy and procedure in place for private sitters outlining the care they could provide. 3. The facility failed to ensure sitters were aware of what their duties were and did not perform care to residents to prevent harm. 4. The facility failed to ensure staff did not allow sitters (Sitters, BB, CC, EE, DD, and ZZ) to preform ADL care for their residents. 5.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Immediate jeopardy · Jcited before2023-02-15 · tag F0740 — failed to provide behavioral / mental-health care — isolated
    Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide the necessary behavioral health care and services to attain or maintain the highest practicable physical, mental, and psychosocial well-being 1 of 1 residents (Resident #170) reviewed for behavioral health. 1.The facility failed to assess, provide safety intervention and immediate psychological services, per their policy, for Resident #170 who made a verbalization of suicidal ideation to the facilities on 02/09/23. 2. The facility failed to in-service staff on behavioral healthcare and services as a part of the person-centered environment. 3. The facility failed to train on and implement suicidal precautions per policy, (for example: assigned a one-to-one staff member who will remain within 6 feet of resident and maintain visual contact and document the observation every 15 minutes) for Resident #170. 4. The facility failed to have the Nurses document every 4 hours the assessment of the resident in the medical records per policy…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · G2024-03-29 · tag F0552 — isolated
    Ensure that residents are fully informed and understand their health status, care and treatments.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to ensure the resident had the right to be informed of, and participate in, his or her treatment including the right to be fully informed in a language that he or she could understand of his or her total health status, including but not limited to, his or her medical condition for 1 of 12 resident (Resident #17) reviewed for resident rights. The facility failed to ensure Resident #17 was provided care and services in her primary language, which was Spanish. This failure could place residents at risk for not being informed of health status. Findings included: Record review of Resident #17's face sheet, printed 03/25/24, indicated Resident #17 was [AGE] year-old female who was admitted to the facility on [DATE]. Resident #17 had diagnoses which included wedge compression fracture of first lumbar vertebra (this fracture usually occurs in the front of the vertebra, collapsing the bone in the front of the spine and leaving the back of the same bone…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2024-03-29 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure the right to be free from abuse was provided for 1 of 12 residents reviewed for abuse. (Resident #19) 3/23/24 Facility failed to prevent LVN BB from verbally abusing Resident #19. LVN BB told Resident #19 that no one liked her causing the resident emotional and mental anguish. This failure could place residents at risk of a diminished quality of life and psychosocial harm. Finding Include: Record review of Resident #19's face sheet indicated she was an [AGE] year-old female initially admitted to the facility on [DATE], with diagnoses that included: Vascular Dementia (brain damage caused by multiple strokes), Senile degeneration of brain (a decrease in cognitive abilities or mental decline) and Depression (a common mental disorder). Record review of the Quarterly MDS assessment dated [DATE] indicated Resident #19 usually understood and usually understood others. The MDS assessment indicated Resident #19 had a BIMS score of 5 which…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Actual harm · G2024-03-29 · tag F0676 — failed to keep up residents' daily-living abilities — isolated
    Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to provide, based on the comprehensive assessment of a resident and consistent with the resident's needs and choices, the necessary care and services to ensure that a resident's abilities in activities of daily living do not diminish unless circumstances of the individual's clinical condition demonstrate that such diminution was unavoidable for 1 of 12 resident (Resident # 17) reviewed for activities of daily living. The facility failed to ensure Resident #17 was provided care and services in her primary language, which was Spanish. This failure could place residents at risk for a decline and diminished quality of life. Findings include: Record review of Resident #17's face sheet, printed 03/25/24, indicated Resident #17 was [AGE] year-old female who was admitted to the facility on [DATE]. Resident #17 had diagnoses which included wedge compression fracture of first lumbar vertebra (this fracture usually occurs in the front of the vertebra,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2026-05-07 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — pattern
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record reviews, the facility did not ensure a resident with pressure ulcers received necessary treatment and services, consistent with professional standards of practice, to promote healing for 1 of 3 residents reviewed for pressure injuries (Resident #1). The facility did not ensure Resident #1 received his ordered wound care on the following dates and shifts; 4/24/26 on the pm shift; 5/1/26 on the pm shift; 5/2/26 on the am shift; and 5/3/26 on the pm shift after returning from the hospital for surgical debridement of his Stage IV pressure injury to the right hip. This failure could place Resident's with pressure injuries at risk for infection and wound deterioration.Findings included: Record review of Resident #1's face sheet indicated he was [AGE] years old re-admitted to the facility on [DATE]. The face sheet revealed Resident #1 was originally admitted to the facility on [DATE] on with diagnoses including chronic osteomyelitis with draining sinus (a persistent, long-term infection…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-05-07 · tag F0694 — isolated
    Provide for the safe, appropriate administration of IV fluids for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews, record reviews, and observations, the facility did not administer parenteral fluids consistent with professional standards of practice and in accordance with physician orders, the comprehensive person-centered care plan, and the resident's goals and preferences for 1 of 2 residents reviewed for parenteral fluids (Resident #1). The facility failed to ensure Resident #1's PICC (peripherally inserted central catheter, is a long, thin, flexible tube inserted through a vein in the upper arm and guided into a large vein near the heart or just inside the heart) line dressing was changed at least every seven days. This failure could place residents receiving fluids or medications through a PICC line at risk of systemic infection. Findings included;Record review of Resident #1's face sheet indicated he was [AGE] years old re-admitted to the facility on [DATE] (originally admitted to the facility on [DATE]) with diagnoses including chronic osteomyelitis (a persistent, long-term infection and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2026-03-26 · tag F0602 — failed to protect residents from theft of their belongings — pattern
    Protect each resident from the wrongful use of the resident's belongings or money.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure each resident had the right to be free from misappropriation of property, and exploitation for 4 of 4 residents (Resident #1, Resident #2, Resident #3, Resident #4) reviewed for misappropriation of property. 1.The facility failed to prevent the misappropriation of Resident #1's Hydrocodone (Norco). 2. The facility failed to prevent the misappropriation of Resident #2's Acetaminophen-Codeine 300-30 mg two tablets every six hours for pain. 3. The facility failed to prevent the misappropriation of Resident #3's Hydrocodone 10-325 mg (Quantity 20 tablets) delivered on [DATE]. 4. The facility failed to prevent the misappropriation of Resident #4's Pregabalin 200 mg (Quantity 50 tablets) delivered on [DATE]. These failures placed residents at risk for misappropriation of physician ordered medications which could result in residents not having medications/treatments available and a decline in health. Findings included:1.Record review of Resident #1's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-03-26 · tag F0557 — isolated
    Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure the resident's right to be treated with respect and dignity for 1 of 4 residents reviewed for resident rights. (Resident #4)The facility failed to ensure Resident #4 was treated with dignity and respect when LPN M used explicit language while exiting room.This failure could place residents at risk for feeling disrespected, a decreased sense of self-worth, and depression. Findings included:Record review of Resident #4's face sheet, dated 3/24/2026, indicated Resident #4 was a [AGE] year-old female readmitted on [DATE]. Resident #4 had diagnoses including urinary tract infection (an infection in any part of the urinary system), Parkinsonism (a group of movement related symptoms caused by neurological disorders), polyneuropathy (a nerve disease caused by damage to many nerves), muscle wasting and atrophy (a thinning of muscle mass due to disuse or nerve problems) and type II diabetes (a condition in which the body has trouble…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-02-18 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to provide pharmaceutical services, including procedures that assured the accurate acquiring, receiving, dispensing and administering of all drugs and biologicals, to meet the needs of each resident for1 of 5 residents (Resident #1) reviewed for pharmacy services.The facility failed to ensure Resident #1's Hydrocodone-Acetaminophen Oral Tablet 5-325 Milligram (is medication used to control or relieve pain) was available for administration on 01/19/26.This failure could place residents at risk for pain.Findings include:Record review of Resident #1's face sheet, dated 1/19/26, revealed an [AGE] year-old female who was admitted to the facility on [DATE]. Resident #1 had diagnoses which included Nondisplaced Intertrochanteric Fracture of Left Femur (a stable hip fracture where the bone is broken but remains in proper alignment), Bipolar Disorder (a chronic mental health condition characterized by intense mood swings, ranging from extreme highs to lows), and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-11-26 · tag F0584 — failed to keep a safe, clean, comfortable home — pattern
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews and record review the facility failed to provide a safe, clean, comfortable and homelike environment for 3 of 7 (Residents 1, 5 and 7) residents observed for clean and homelike rooms. The facility failed to ensure that the resident rooms and facility hallways did not smell of fecal matter and urine on 11/25/25 and 11/26/25. This failure placed residents at risk of uncomfortable environment and a decreased quality of life.Findings Include: Observation of entry hallway on 11/25/25 at 11:15 a.m., revealed strong smell of urine and fecal matter in hallway to the right of the entrance. Observation of Resident #1's room on 11/25/25 at 12:35 p.m., the room had an odor of fecal matter. Resident #1Record review of Resident #1's face sheet indicated that Resident#1 was a [AGE] year old female admitted to the facility on [DATE] with diagnoses of gastroparesis (stomach takes too long to empty into the intestines), constipation (infrequent bowel movements that are often hard to pass),and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-11-26 · tag F0677 — failed to help fully-dependent residents with daily care — pattern
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure a resident who was unable to carry out activities of daily living received the necessary services to maintain grooming and personal hygiene were provided for 4 of 7 (Residents #1, 3, 5 and 7) residents reviewed for ADLs. The facility failed to ensure Residents #1, 3, 5, and 7 received showers, brief checks and changes as needed in October and November 2025. These failures could place residents at risk of not receiving services/care and decreased quality of life. Findings Include: Resident #1Record review of Resident #1's face sheet indicated that Resident#1 was a [AGE] year old female admitted to the facility on [DATE] with diagnoses of gastroparesis (stomach takes too long to empty into the intestines), constipation (infrequent bowel movements that are often hard to pass),and neuromuscular dysfunction of the bladder (have trouble urinating, leaking or feeling like you can't full empty the bladder). Record Review of Resident #1's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-07-29 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to develop and implement a comprehensive person-centered care plan for each resident that included measurable objectives and timetables to meet residents highest practicable physical, mental, and psychosocial needs for 1 of 5 residents reviewed for care plans, (Resident #1). Resident #1 did not have a fall mat in place when he was found on the floor on 6/30/25. His care plan dated 5/9/25 indicated he was to have a fall mat. This failure could place residents at risk of not receiving the care required to meet their physical, mental, and psychosocial needs for each to attain or maintain their highest practicable physical, mental, and psychosocial outcome. Findings included: Record review of Resident #1's undated face sheet indicated he was a [AGE] year-old male that admitted [DATE] with diagnoses that included: Cerebral infarction (a stroke, death of brain tissue caused by a blockage of blood flow to the brain leading to lack of oxygen to the brain), mild…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2025-05-07 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and record reviews, and interviews, the facility failed to store, prepare, distribute, and serve food in accordance with professional standards for food service safety in the facility's only kitchen reviewed for food safety requirements. 1.The facility failed to ensure the handwashing sink had been cleaned. 2.The facility failed to ensure the floor of the kitchen had been cleaned. These failures could place residents at risk of foodborne illness and food contamination. Findings included: During an observation on 5/5/25 at 8:30 AM, an initial tour of the kitchen was conducted. The following was observed: 1)The handwashing sink had a brown substance on the sides of the sink and in the bowl. 2) The floor was sticky and had debris, (wrappers and crumbs) in numerous locations of the kitchen. During an interview on 5/5/25 at 8:30 AM, DA E said the handwashing sink was dirty and should have been cleaned by the last shift but apparently it was not. [NAME] D said the kitchen was not clean when she got to work this morning at 5:00 AM, and the night shift should have…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-05-07 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure assessments accurately reflected the resident status for 2 of 18 residents (Residents #30 and #65) reviewed for MDS assessment accuracy. 1. Resident #30's significant change MDS dated [DATE], identified the resident was receiving an anticoagulant. However, Resident #30 was not receiving an anticoagulant. 2. Resident #65's admission MDS, dated [DATE], identified the resident was receiving an anticoagulant. However, Resident #65 was not receiving an anticoagulant. These failures could place residents at risk of not receiving adequate care and services to meet their needs. Findings included: 1.Record review of the undated face sheet indicated Resident #30 was a [AGE] year-old female that admitted [DATE] and readmitted [DATE]. Record review of the physician's orders dated 5/6/25 indicated Resident #30 had diagnoses that included: hemiplegia and hemiparesis following cerebral infarction affecting her right dominant side (weakness or paralysis on one…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
Show the remaining 37 citations
  • Potential for harm · Dcited before2025-05-07 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to develop and implement a comprehensive person-centered care plan to meet each resident's medical, nursing, mental and psychosocial needs for 2 of 19 residents reviewed for care plans. (Resident #34 and Resident #55) 1. The facility failed to resolve and update a care plan for Resident #34's removed PICC line (a long, thin, flexible tube inserted into a vein in the arm and threaded up to a large vein above the heart for easy access for administering intravenous medications, fluids, and nutrition) and incision care to right femur on 5/5/2025. 2. The facility failed to update a care plan for Resident #55's dietary orders from pureed to mechanical soft on 1/3/2025. These failures could place residents at risk of not having individual needs met and cause residents not to receive needed services. Findings included: 1. Record review of a face sheet printed 5/5/2025 indicated Resident #34 was a [AGE] year-old, female and admitted on [DATE] with…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-05-07 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure each resident's environment remained free of accident hazards for 1 of 22 residents (Resident #33) reviewed for accident hazards. The facility failed to keep prohibited items, hydrogen peroxide topical solution, out of Resident #33's room. This failure could place residents at risk for injury, harm, and impairment or death. Findings included: Record review of Resident #33's Face Sheet indicated she was an [AGE] year-old female admitted to the facility on [DATE]. Her diagnoses included Heart Failure (a condition where the heart cannot pump enough blood to meet the body's needs), Urinary Tract Infection (an infection in any part of the urinary system, including the kidneys, bladder, urethra, or ureters), Pneumonia (a lung infection that inflames the air sacs and can fill them with fluid or pus). Record review of Resident #33's MDS dated [DATE] revealed that the resident's BIMS score was a 13 indicating no cognitive impairment. The MDS…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-05-07 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure that residents who need respiratory care are provided with such care, consistent with professional standards of practices for 1 of 22 residents (Resident #4) reviewed for respiratory care. 1. The facility failed to change the oxygen tubing for Resident #4. 2. The facility failed to ensure that Resident #4's oxygen concentrator reservoir was filled with water. These failures could place residents who receive respiratory care at risk of developing respiratory complications and a decreased quality of care. Findings included: Record review of Resident #4's face sheet, dated 3/16/24 revealed a [AGE] year-old female admitted on [DATE] with diagnoses that included Chronic Obtrusive Pulmonary Disease (a progressive lung disease that makes it hard to breathe), Pneumonia (a lung infection that inflames the air sacs and can fill them with fluid or pus), Hypokalemia (a condition where the amount of potassium in the blood is lower than normal).…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-04-10 · tag F0584 — failed to keep a safe, clean, comfortable home — pattern
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review the facility failed to ensure residents had the right to a safe, clean, comfortable, and homelike environment, including but not limited to receiving treatment and supports for daily living safely for 1 of 8 (Resident #8) residents reviewed for environment. 1. The facility failed to ensure Resident #8's bathroom floor and toilet was free of brown substances from 2/28/2025-3/18/2025. 2. The facility failed to ensure soiled briefs were removed from Resident #8's trash can on 2/28/2025. 3. The facility failed to ensure the bathroom floor was free from debris of toilet paper scattered on the floor from 2/28/2025-3/18/2025. These failures could place residents at risk of an unsafe or uncomfortable environment and a decrease in quality of life and self-worth. Findings include: Record review of Resident #8's, face sheet dated 4/9/2025 reflected a [AGE] year-old female who was admitted to the facility on [DATE]. Resident #8 had diagnoses which included Alzheimer's disease…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-02-26 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure that residents who need respiratory care are provided with such care, consistent with professional standards of practices for 1 of 10 residents (Resident #1) reviewed for respiratory care . The facility failed to ensure that Resident #1 had a supply of oxygen in her portable oxygen tank. These failures could place residents who receive respiratory care at risk of developing respiratory complications and a decreased quality of care. Findings included: Record review of Resident #1's face sheet, dated 10/27/24 revealed a [AGE] year-old female admitted on [DATE] with diagnoses that included Displaced fracture of base of neck of left femur (a break in a bone that can be partial or complete), Cognitive impairment (problems with thinking, learning, memory, or judgment), Urinary tract infection (an infection of the urinary tract, which includes the kidneys, ureters, bladder, and urethra). Record review of Resident #1's quarterly MDS…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-02-26 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to establish and maintain an infection prevention and control program designed to provide a safe, sanitary, and comfortable environment and to help prevent the development and transmission of communicable diseases and infections for 2 of 5 residents (Resident #2 and Resident #3) reviewed for infection control practices. 1. The facility failed to ensure the ADON applied enhanced barrier precautions when she assisted the nurse with positioning and holding Resident #2 during wound care treatment on 2/20/2025 at 1:24 PM. 2. The facility failed to ensure CNA B applied enhanced barrier precautions when she assisted the nurse with positioning and holding Resident #3 during wound care treatment on 2/26/2025 at 11:55 AM. 3. The facility failed to ensure Resident #3 was clean and dry after wound care was performed by CNA B and Treatment nurse on 2/26/2025 at 11:55 AM. These failures could place residents at risk of cross-contamination and infections…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-04-25 · tag F0755 — failed to provide safe pharmacy services — pattern
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to provide pharmaceutical services, including the accurate acquiring, administering and receipt of all drugs and biologicals, to meet the needs of 1 of 4 residents reviewed for pharmacy services. (Resident #1) The facility failed to ensure Resident #1 was administered her diltiazem (medication used to treat high blood pressure) and lisinopril (medication used to treat high blood pressure) 7 days in the month of March 2024. This failure could place residents who receive medications at risk of not receiving the intended therapeutic benefit of the medications. Findings Include: 1. Record review of an undated face sheet indicated Resident #1 was a [AGE] year-old female admitted to the facility on [DATE] with diagnoses including hypertension (high blood pressure), aphasia (language disorder that affects a person's ability to understand and express language, reading, and writing), cognitive communication deficit, heart disease, and atrial fibrillation…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2024-03-29 · tag F0727 — failed to provide required RN coverage — widespread
    Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview, and record review, the facility failed to use the services of a registered nurse for at least 8 consecutive hours a day, 7 days a week for 1 of 1 facility reviewed for RN coverage. The facility failed to provide RN coverage for 8 consecutive hours daily on 10/07/2023, 10/08/2023, 10/21/2023, and 10/22/2023. The deficient practice had the potential to affect residents in the facility by leaving staff without supervisory coverage for RN specific nursing activities and for coordination of events such as emergency care and disasters. Findings include: Record review of nursing staff information sheets dated 10/07/2023, 10/08/2023, 10/21/2023, and 10/22/2023 indicated that the facility did not have an RN in the facility that worked 8 consecutive hours. During an interview on 03/26/2024 at 10:50 a.m., the DON said the facility had a hard time getting RN coverage at that time but she had been working the weekends since she began in March 2024 to ensure they had coverage. The DON said not having RN coverage left the facility with no supervisory nurse on those days. During…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2024-03-29 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review the facility failed to store, prepare, distribute and serve food in accordance with professional standards for food service safety in the facility's only kitchen reviewed for food safety requirements and kitchen sanitation. 1. The facility failed to ensure food was properly sealed and not exposed to air in the storeroom and refrigerator. 2. The facility failed to ensure food and drink items were labeled and dated in the refrigerator, freezer, and drink dispenser. 3. The facility failed to ensure raw chicken was thawing in the appropriate sink under constant flow of cool, running water. 4. The facility failed to ensure items were not stored on the floor in the storeroom and back area near refrigerators. 5. The facility failed to ensure the kitchen did not have a splattered brown substance on the walls near industrial mixer. 6. The facility failed to ensure food preparation equipment and drink dispensers were cleaned after use. 7. The facility failed to ensure a black metal shelve holding cookware was 6 inches from the ground. 8. The…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-03-29 · tag F0758 — failed to limit and justify psychotropic drugs — pattern
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure, based on the comprehensive assessment of a resident, residents who had not used psychotropic drugs were not given these drugs unless the medication was necessary to treat a specific condition as diagnosed and documented in the clinical record and residents who use psychotropic drugs received gradual dose reductions, and behavioral interventions, unless clinically contraindicated, in and effort to discontinue these drugs for 3 of 17 residents, (Residents #56, #28, and #50) reviewed for unnecessary medications. 1.The facility failed to ensure Resident #50 received a gradual dose reduction for her Ziprasidone (antipsychotic). 2.The facility failed to ensure Resident #28 received a gradual dose reduction for his Risperdal (antipsychotic). 3.The facility failed to have an appropriate diagnosis or indication of use for Resident #56's Seroquel (antipsychotic). These failures could place residents at risk of receiving unnecessary psychotropic…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-03-29 · tag F0607 — failed to have anti-abuse policies — isolated
    Develop and implement policies and procedures to prevent abuse, neglect, and theft.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to develop and implement written policies and procedures that prohibit mistreatment, neglect, and abuse of residents, and misappropriation of resident property and establish policies and procedures to report and investigate such allegations, for 2 of 17 residents (Resident #38, Resident #50), reviewed for abuse/neglect. The facility failed to ensure the ADM/Abuse Preventionist, followed the facility's policy to report an allegation of neglect for Resident #50 within 2 hours when she was found on the floor on 2/28/24 resulting in an elbow and pelvic fracture. The allegation of neglect was not reported to HHSC until 3/25/24. The facility failed to ensure the ADM/Abuse Preventionist, followed the facility's policy to report an allegation of abuse on 03/09/24, toward Resident #38 by CNA S within 2 hours of the allegations. The allegation of abuse was not reported to HHSC until 03/11/24. The facility failed to immediately remove the alleged perpetrator, CNA S…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-03-29 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interviews and record reviews the facility failed to ensure all alleged violations involving abuse, neglect, exploitation or mistreatment, including injuries of unknown source and misappropriation of resident property, are reported immediately, but not later than 2 hours after the allegation is made, if the events that cause the allegation involve abuse or result in serious bodily injury, or not later than 24 hours if the events that cause the allegation do not involve abuse and do not result in serious bodily injury, to the administrator of the facility and to other officials, including to the State Survey Agency for 2 of 17 residents (Resident #50 and Resident #38) reviewed for allegations of abuse, neglect, exploitation, and mistreatment. The facility failed to ensure the ADM/Abuse Preventionist reported the neglect allegation on 2/28/24 for Resident #50 within 2 hours when she was found in the floor resulting in an elbow and pelvic fracture. The allegation of neglect was not reported to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-03-29 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record review the facility failed to ensure assessments accurately reflected the resident's status for 1 of 17 residents (Resident #56) reviewed for MDS assessment accuracy. The facility failed to code Resident #56's diagnosis of Schizophrenia on her MDS. These failures could place residents at risk for not receiving care and services to meet their needs. Findings included: Record review of Resident #56's face sheet dated 3/27/2024 revealed she was a [AGE] year-old female, who admitted to the facility on [DATE]. Resident #56 had diagnoses of Charcot's joint, right ankle, and foot (a disease that attacks the bones, joints, and soft tissue of feet), Acute osteomyelitis, right ankle, and foot (an infection in a bone), Diabetes Mellitus (group of diseases that affect how the body uses blood sugar) and anxiety disorder due to known physiological condition (frequent intense, excessive, and persistent worry or fear about everyday situations). Record review of Resident #56's Comprehensive MDS…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-03-29 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure residents receive treatment and care in accordance with professional standards of practice and the comprehensive person-centered care plan for 1 of 17 (Resident #52) residents reviewed for quality of care. The facility failed to ensure Resident #52 received daily wound care per her care plan. A complaint was filed by a local hospital that Resident #52 arrived in the ER on [DATE] with dressings dated 02/29/24. This failure could place residents of risk for not receiving appropriate care and treatment, a decreased quality of life, and pressure ulcers. Findings included: Record review of Resident #52's face sheet printed 03/25/24 indicated Resident #52 was a [AGE] year-old, female and admitted on [DATE] and 03/15/24 with diagnoses including congestive heart failure (is a serious condition in which the heart doesn't pump blood as efficiently as it should), cellulitis (is a deep infection of the skin caused by bacteria.), Type 1 diabetes (is a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-03-29 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure residents who had urinary incontinence, received appropriate treatment and services to prevent urinary tract infections to the extent possible for 1 of 8 residents reviewed for urinary incontinence. (Resident #22) 1. The facility failed to provide routine incontinent care for Resident #22, resulting in a urinary tract infection. This failure could place residents at risk for urinary tract infections, pain, confusion, and sepsis (infections that spread to the blood). Findings included: Record review of an undated face sheet revealed Resident #22 was a [AGE] year-old, admitted on [DATE] with the diagnoses of Alzheimer's disease (progressive disease beginning with mild memory loss and possibly leading to loss of the ability to carry on a conversation and respond to the environment), depression, and anemia (a condition in which the body does not produce enough red blood cells). Record review of an admission MDS assessment dated [DATE]…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-03-29 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to provide pharmaceutical services, including procedures that assure the accurate acquiring, receiving, dispensing, and administering of all drugs and biologicals, to meet the needs of each resident for 2 of 13 residents (Residents #46 and Resident #23) reviewed for pharmacy services. The facility failed to ensure medications were administered timely for Resident #46 and Resident #23. This failure could place residents at risk for inaccurate drug administration and overdosing of medications. Findings include: 1. Record review of Resident #46's face sheet, dated [DATE], reflected a [AGE] year-old female who was originally admitted to the facility on [DATE]. Resident #46 had diagnoses which included COPD (is a group of long-term lung conditions, including emphysema and chronic bronchitis), pneumonia (infection of the air sacs in one or both the lungs) and neoplasm of the lung (tumors that form either from lung tissue, also known as a primary…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-03-29 · tag F0759 — failed to keep medication error rate low — isolated
    Ensure medication error rates are not 5 percent or greater.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to ensure that the medication error rate was not 5 percent or greater. The facility had a medication error rate of 6.06%, based on 2 errors out of 33 opportunities, which involved 2 of 7 residents (Residents #2 and #53) reviewed for medication errors . 1. The facility failed to ensure MA Z administered Resident #2's Artificial saliva (mimics natural saliva and helps provide relief for dry mouth) and failed to ensure the medication was in the facility and available for the resident. 2. The facility failed to ensure LVN P did not crush Guaifenesin 600mg tab (help clear mucus or phlegm from the chest when you have congestion from cold or flu) for Resident #53. These failures could place residents at risk of not receiving the intended therapeutic benefit of their medication or receiving them as prescribed, per physician orders. The findings include: 1. Record review of Resident #2's face sheet, printed 3/28/24, reflected a [AGE] year-old female…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-03-29 · tag F0926 — failed to keep the home smoke-free / fire-safe — isolated
    Have policies on smoking.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to follow their established smoking policy regarding smoking safety for 1 of 1 resident reviewed for safe smoking. (Resident #56) The facility failed to implement Resident #56's care plan intervention to keep her electronic vape secured at the nurse's station per the facilities policy. The facility failed to implement Resident #56's care plan intervention to be supervised while smoking. The facility failed to implement Resident #56's care plan intervention to charge her electronic device with a designated staff member in non-resident areas for safety during charging per the facility's policy. These failures could place residents at risk for not receiving necessary care and services or having important care needs identified. Findings included: 1. Record review of Resident #56's face sheet dated 3/27/2024 revealed she was a [AGE] year-old female, who admitted to the facility on [DATE]. Resident #56 had diagnoses of Charcot's joint, right ankle,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-02-27 · tag F0725 — failed to have enough nursing staff — pattern
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record reviews, the facility failed to have sufficient nursing staff with the appropriate competencies and skill sets to provide nursing and related services to assure resident safety and attain or maintain the highest practicable physical, mental, and psychosocial wellbeing of each resident, as determined by resident assessments and individual plans of care and considering the number, acuity and diagnoses of the facility's resident population in accordance with the facility assessment for one of one facility reviewed for sufficient staff. The facility failed to have sufficient staff available to provide resident care on 2/12/2024. The facility failed to have sufficient staff available to provide resident care from 10:00pm to 6:00am according to the facility assessment tool on 2/13/24, 2/14/24, 2/15/24, 2/16/24, 2/17/24, 2/18/24, 2/19/24, 2/20/24, 2/21/24, 2/22/24, 2/23/24, 2/25/24, 2/26/24, and 2/27/24. This failure could put residents at risk of not receiving necessary…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-02-15 · tag F0677 — failed to help fully-dependent residents with daily care — pattern
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to ensure residents who were unable to carry out activities of daily living received the necessary services to maintain good nutrition, grooming, and personal and oral hygiene for 3 of 7 residents (Resident#1, # 3 and #4) reviewed for ADL care. 1. The facility failed to ensure Residents #1, #3 and #4 were checked prior to breakfast to determine if they needed care. 2. The facility failed to ensure residents were provided care for at least 3 hours and resident briefs were saturated with urine. These deficient practices could place residents at risk of being uncomfortable and could cause skin breakdown. Findings include: 1. Record review of Resident #1's, undated, face sheet reflected a [AGE] year-old female who was admitted to the facility 6/2/23. Resident #1 had diagnoses which included neuro muscular dysfunction of the bladder, high blood pressure, fracture of the lumbar vertebra and difficulty walking. Record review of Resident #1's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-10-24 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — pattern
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure a resident who was incontinent of bladder received appropriate treatment and services to prevent urinary tract infections for 2 of 5 residents (Resident #1, and Resident #3) reviewed for appropriate treatment and services to prevent urinary tract infections. The facility failed to ensure Resident #1's catheter bag was placed below the level of the bladder and remained free of dependent loops (a configuration of catheter tubing where the drainage tubing dips below the entry point into the catheter bag). The facility failed to ensure Resident #3's catheter tubing remained free of dependent loops. These failures could place residents at risk for urinary tract infections. Findings include: 1.Record review of the face sheet dated 10/24/23 for Resident #1 indicated she was re-admitted to the facility on [DATE] with diagnoses including high blood pressure, COPD (chronic obstructive pulmonary disease is a group of lung diseases that block…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-10-24 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to maintain an infection prevention and control program designed to provide a safe, sanitary, and comfortable environment and to help prevent the development and transmission of communicable diseases and infections for 1 of 2 residents (Residents #2) reviewed for infection control practices. CNA B did not dispose of the dirty brief, remove her dirty gloves, perform hand hygiene (wash her hands or use hand sanitizer) and place clean gloves on before she placed a clean brief on Resident #2 and pulled up her pants. These failures could place residents at risk for cross contamination and infections. Findings included: 1. Record review of the face sheet dated 10/24/23 indicated Resident #2 was [AGE] years old, readmitted to the facility on [DATE] with diagnoses including, Dementia, fibromyalgia (chronic disorder characterized by widespread pain and other symptoms such as fatigue, muscle stiffness) history of urinary tract infection, and heart…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-02-15 · tag F0677 — failed to help fully-dependent residents with daily care — pattern
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure a resident who was unable to carry out activities of daily living received the necessary services to maintain good nutrition, grooming, and personal and oral hygiene were provided for 2 of 3 residents (Residents #44 and #48) reviewed for ADLs care. 1. The facility failed to ensure Resident #48 was routinely showered/bathed . 2. The facility failed to ensure Resident #48's fingernails were free from a brown materialsubstance. 3. The facility failed to ensure Resident #44 was showered on 02/06/2023, 02/07/2023, 02/08/2023, 02/09/2023, 02/10/2023 and 02/13/2023. These failures could place residents at risk of not receiving care/services, decreased quality life impacting their loss of dignity. Findings included: 1.) Record review of a Resident #48's face sheet, dated 02/14/2023, indicated an [AGE] year-old female who was admitted to the facility on [DATE] with diagnoses which included Parkinson's (disease causing tremors), vascular…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-02-15 · tag F0695 — failed to provide proper breathing / tracheostomy care — pattern
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure a resident who needed respiratory care was provided such care, consistent with professional standards of practice, the comprehensive person-centered care plan, the residents' goals and preferences for 5 of 7 residents (Resident #118, #19, #119, #6, #26) reviewed for respiratory care and services. The facility failed to administer oxygen at 2 liters per minute via nasal cannula as prescribed by the physician for Residents #118, #19, #119, #6, and #26. This failure could place residents at risk for developing respiratory complications. Findings included: 1. Record review of Resident #118's, undated, face sheet indicated Resident #118 was an [AGE] year-old female who was admitted to the facility on [DATE]. She had diagnoses which included pulmonary hypertension (a type of high blood pressure that affects arteries in the lungs and in the heart), weakness, and heart failure (a chronic condition in which the heart does not pump blood as…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-02-15 · tag F0727 — failed to provide required RN coverage — pattern
    Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to use the services of a registered nurse for at least 8 consecutive hours a day, 7 days a week for 62 days reviewed for RN coverage. The facility failed to provide RN coverage for 8 consecutive hours daily on 12/04/2022, 12/31/2022, 01/14/2023, 01/15/2023, 01/28/2023 and 01/29/2023. The deficient practice had the potential to place residents at risk by leaving staff without supervisory coverage for RN specific nursing activities and for coordination of events such as an emergency care and disasters. Findings included: Record review of the facility's last 2 months (December 2022 and January 2023) of time sheets for RN coverage revealed that the facility did not have an RN in the facility for at least 8 hours on 12/04/2022, 12/31/2022, 01/14/2023, 01/15/2023, 01/28/2023 and 01/29/2023. During an interview on 02/15/2023 at 1:47 p.m., the ADON said there had been times when there was no registered nurse scheduled on the weekends. The ADON said she had made the DON aware when a registered nurse would not be in the facility. The…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-02-15 · tag F0755 — failed to provide safe pharmacy services — pattern
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, interviews, and record review, the facility failed to ensure drugs and biologicals used in the facility were labeled in accordance with currently accepted professional principles, included the appropriate accessory and cautionary instructions, and the expiration date when applicable for 3 of the 3 medication carts reviewed for medications storage (rooms 101-112 medication cart, rooms 417-428 medication cart, and rooms 114-121 medication cart). 1. The facility failed to remove expired over the counter medications from rooms 101-112 medication cart. 2. The facility failed to remove expired over the counter medications from rooms 417-428 medication cart. 3. The facility failed to remove expired over the counter medications from rooms 114-121 medication cart. These failures could place residents at risk for not receiving the therapeutic benefit of medications or adverse reactions to medications. Findings included: During an observation on 02/13/23 at 2:38PM rooms 101-112 medication cart revealed an over-the-counter calcium with vitamin D3 that expired April 2022,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-02-15 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record review, the facility failed to ensure in accordance with state and federal laws, all drugs and biologicals were stored in locked compartments for 1 of 22 residents (Resident #118) reviewed for storage of medication. The facility failed to securely store Resident #118's [NAME] 2 Cyclo 2 Diclo 5 Lido 5 (Pain relief) cream and Afrin nose spray. These failures could place residents at risk for adverse reactions to medications or overdose. Findings included: Record review of Resident #118's undated face sheet indicated Resident #118 was an [AGE] year old female, admitted to the facility on [DATE]. She had diagnoses that included pulmonary hypertension (a type of high blood pressure that affects arteries in the lungs and in the heart), weakness, and heart failure (a chronic condition in which the heart does not pump blood as well as it should). Record review of Resident #118's admission MDS assessment dated [DATE] indicated resident #118 had a BIMS score of 12 which…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-02-15 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to establish and maintain an infection prevention and control program designed to provide a safe, sanitary, and comfortable environment and to help prevent the development and transmission of communicable diseases and infections for 3 of 3 reviewed (Resident #'s 14, 35, and 268) for wound care infection control practices. 1. LVN Q failed to change gloves and sanitize hands after cleaning wound and touching the clean dressing during wound care for Resident #14 and Resident #268. 2. CNA S failed to wash her hands or use hand sanitizer before and after providing care to Resident #35. 3. CNA S failed to remove the soiled gloves prior to touching the clean brief, bed linen, Resident #35's gown, and the sit to stand machine. This failure could place any resident at the facility requiring incontinent care and wound care at risk for infections including but not limited to urinary tract infections and any residents at the facility requiring wound…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-02-15 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure residents had the right to a dignified existence, self-determination, and communication with access to persons and services inside and outside the facility for 2 of 2 residents (Resident #44 and Resident #170) reviewed for resident rights. The facility failed to ensure Resident #44's and Resident #170's catheter bags had privacy covers. This deficient practice could place residents at risk of loss of dignity. Findings include: 1. Record review of Resident #44's face sheet, dated 02/14/23, indicated an [AGE] year-old female who was admitted to the facility on [DATE] and readmitted on [DATE]. Her diagnoses included flaccid hemiplegia affecting left nondominant side (left sided paralysis), cerebrovascular disease (condition that affect blood flow to the brain), depression (persistent feeling of sadness), and rheumatoid arthritis (inflammatory disorder affecting joints). Record review of the annual MDS, dated [DATE], indicated Resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-02-15 · tag F0582 — isolated
    Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure each resident was informed before, or at the time of admission, and periodically during the residents stay, of services available in the facility and of changes for those services, which included changes for services not covered under Medicare/Medicaid or by the facility's per diem rate for 1 of 3 residents (Resident #66) reviewed for Medicare/Medicaid coverage. The facility failed to ensure Resident #66 was given a Skilled Nursing Facility Advance Beneficiary Notice (SNFABN) when discharged from skilled services at the facility prior to covered days being exhausted. This failure could place residents at risk for not being aware of changes to provided services. The findings were: Record review of Resident #66's face sheet, dated 02/15/2023, revealed the resident was admitted to the facility on [DATE], and readmitted on [DATE] and discharged on 11/23/2022. Record review of the physician's orders, dated October 2022, indicated Resident #66 had the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-02-15 · tag F0635 — isolated
    Provide doctor's orders for the resident's immediate care at the time the resident was admitted.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to ensure, at the time each resident was admitted , there were physician orders for the resident's immediate care for 1 of 12 residents (Resident #268) reviewed for admission physician orders. The facility failed to ensure Resident #268 had a physician order for dressing change to his left lower leg/foot, PICC line care, and IV antibiotics, Cefazolin 2GM IV every 8 hours. This failure could place residents at risk for not receiving appropriate care, treatment services, and at risk for infection. Findings include: Record review of Resident #268's face sheet, dated 02/14/23, indicated a [AGE] year-old male, who was admitted to the facility on [DATE] with a diagnosis which included cellulitis of the foot (infection). Record review of Resident #268's medical record revealed the resident did not have an MDSs in his medical record. Record review of Resident #268's physician order report dated, 01/14/23-02/14/23, indicated the resident had an order…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-02-15 · tag F0655 — isolated
    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to develop and implement a baseline care plan for each resident that included the instructions needed to provide effective and person-centered care of the resident that met professional standards of quality care for 2 of 2 residents (Residents #119 and #268) reviewed for baseline care plans. 1. The facility failed to address Resident #268's PICC line, IV antibiotics and Wound care on his baseline care plan. 2. The facility failed to ensure Resident #119 had a baseline care plan for respiratory care. These deficient practices could place residents at risk of missed care. The findings were: 1. Record review of Resident #268's face sheet, dated 02/14/23, indicated Resident #268 was a [AGE] year-old male who was admitted to the facility on [DATE] with a diagnosis which included cellulitis of the foot (infection). Record review of Resident 268's medical record revealed the resident did not have an MDS in his medical record. Record review of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-02-15 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to review and revise the person-centered care plan to reflect the current condition for 1 (Resident #170) of 6 resident reviewed for care plan revisions. The facility failed to update Resident 170's care plan to reflect interventions of suicidal ideations on mood state. This deficient practice could place residents at risk of not receiving appropriate interventions to meet their current needs. Findings include: Record review of Resident #170's electronic face sheet, dated 02/14/23, revealed an [AGE] year-old female who was admitted to the facility on [DATE] with diagnoses which included depression (sadness), PVD [ Peripheral vascular disease] (a systemic disorder that involves the narrowing of peripheral blood vessels), anxiety (what we feel when we are worried, tense, or afraid), and high blood pressure. Record review of Resident #170's admission MDS assessment, with an ARD of 02/02/23, revealed under Section B, Hearing, Speech, and Vision,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-02-15 · tag F0757 — failed to avoid unnecessary drugs — isolated
    Ensure each resident’s drug regimen must be free from unnecessary drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure the drug regimen was free from unnecessary drugs for 1 of 22 residents reviewed for medications. (Resident #4) The facility did not provide Resident #4 a drug regime free from unnecessary medication. The residents did not have a diagnosis or adequate indication for Seroquel (An antipsychotic medication used to treat certain mental/mood disorders such as schizophrenia, and bipolar disorder). This failure could place residents who received antipsychotic medications at risk of receiving unnecessary medication. Findings include: Record review of Resident #4's electronic face sheet, dated 02/14/23, revealed a [AGE] year-old female who was admitted to the facility on [DATE] with diagnoses which included dementia, depression (feeling sad), anxiety (what we feel when we are worried, tense, or afraid), and high blood pressure. Record review of Resident #4's admission MDS assessment, with an ARD of 11/30/22, revealed under Section B, Hearing, Speech, and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-02-15 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to maintain medical records on each resident that were complete and accurately documented, in accordance with accepted professional standards and practices, for 1 (Resident #170) of 1 resident whose records were reviewed for accuracy and completeness. The facility failed to have the Nurses document every 4 hours the assessment of the resident in the medical records per policy for Resident #170. This deficient practice could place residents at risk of having incomplete or inaccurate records and inadequate care. Findings: Record review of Resident #170's electronic face sheet, dated 02/14/23, revealed an [AGE] year-old female who was admitted to the facility on [DATE] with diagnoses which included depression, PVD (a systemic disorder that involves the narrowing of peripheral blood vessels), anxiety (Feelings of being worried, tense, or afraid that are triggered by certain traumatic situations), and high blood pressure. Record review of Resident #170's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • No harm found · Bcited before2025-11-18 · tag F0842 — failed to keep accurate, complete medical records — pattern
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review, the facility failed to ensure the medical record was complete and accurately documented for 1 of 7 residents (Resident #1) reviewed for resident records. The facility failed to ensure the Business Office Manager completed Resident #1's Medicare UB form accurately. This failure could place the resident at risk for not receiving appropriate care due to incomplete/inaccurate information being documented. Findings included:Record review of Resident #1's face sheet, dated [DATE], indicated he was a [AGE] year-old male, admitted to the facility on [DATE]. He was discharged on [DATE]. His diagnoses included heart failure (a condition in which the heart muscle can't pump enough blood to meet the body's needs for blood and oxygen) and dementia (a general term for a group of conditions that cause a decline in cognitive function, memory, and thinking abilities, interfering with daily life). Record review of Resident #1's quarterly MDS assessment, dated [DATE], indicated he had a BIMS…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • No harm found · B2023-02-15 · tag F0732 — pattern
    Post nurse staffing information every day.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to post the nurse staffing data daily at the beginning of each shift for the 4 of the 4 days reviewed for staffing. The facility failed to post the total number of hours worked for licensed nurses, and certified nurse aides or the daily census for February 12,2023, February 13,2023, February 14,2023, and February 15,2023. This failure could place residents at risk of being unaware of the facility's daily staffing requirements. Findings included: During an observation on 02/12/2023 at 3:30 p.m., there was a dry erase board near the nurse's station. The dry erase board had the number 11 with a blank space, and the census of 52 as listed. During an observation and interview on 02/15/2023 at 2:24 p.m., the ADON said the staffing sheet would be posted by the nurses daily. The ADON walked to a dry erase board near the nurses station. The board was noted to have date: 11___, and census 52. The ADON said there was not a formal form for posting the daily staffing. During an interview of 02/15/2023 at 3:00 p.m., the DON…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$262,731 in federal fines across 2 penalties.

  • $189,633 — penalty dated 2024-03-29
  • $73,098 — penalty dated 2024-02-15

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Part of a chain

This home belongs to AVIR HEALTH GROUP — 116 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 1 of 52.3-1.3 vs chain
Health inspection 1 of 52.4-1.4 vs chain
Staffing 2 of 51.8+0.2 vs chain
Quality measures 3 of 53.6-0.6 vs chain
The other 115 homes this chain runs (chain average 2.3★, per CMS)
1 of 5Avir At BanderaBandera, TX 1 of 5Avir At Cowhorn CreekTexarkana, TX 1 of 5Avir At DallasDallas, TX 1 of 5Avir At LindaleLindale, TX 1 of 5Avir At StephenvilleStephenville, TX 1 of 5Avir at AdamsTemple, TX 1 of 5Avir at Arbor TerraceSan Angelo, TX 1 of 5Avir at BeaumontBeaumont, TX 1 of 5Avir at BeltonBelton, TX 1 of 5Avir at BoerneBoerne, TX 1 of 5Avir at BradburnGrand Saline, TX 1 of 5Avir at CaldwellCaldwell, TX 1 of 5Avir at Camp WoodCamp Wood, TX 1 of 5Avir at Citizens TrailTexarkana, TX 1 of 5Avir at ConverseConverse, TX 1 of 5Avir at GainesvilleGainesville, TX 1 of 5Avir at GarlandGarland, TX 1 of 5Avir at GiddingsGiddings, TX 1 of 5Avir at Heritage OaksLubbock, TX 1 of 5Avir at HillsboroHillsboro, TX 1 of 5Avir at HoustonHouston, TX 1 of 5Avir at Johnson CityJohnson City, TX 1 of 5Avir at KennedaleKennedale, TX 1 of 5Avir at KerrvilleKerrville, TX 1 of 5Avir at LubbockLubbock, TX 1 of 5Avir at Meadow CreekSan Angelo, TX 1 of 5Avir at MineolaMineola, TX 1 of 5Avir at New BraunfelsNew Braunfels, TX 1 of 5Avir at PatriotEl Paso, TX 1 of 5Avir at PortlandPortland, TX 1 of 5Avir at Rose TrailTyler, TX 1 of 5Avir at San AngeloSan Angelo, TX 1 of 5Avir at SeguinSeguin, TX 1 of 5Avir at TexarkanaTexarkana, TX 1 of 5Avir at Tierra EsteEl Paso, TX 1 of 5Avir at Veterans MemorialHouston, TX 1 of 5Avir at WestonTemple, TX 1 of 5Avir at WinnsboroWinnsboro, TX 1 of 5Avir at WoodlandsEastland, TX 1 of 5Brightpointe at Lytle LakeAbilene, TX

Showing 40 of 115; lowest-rated first.

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleShareSince
GUADALUPE COUNTY HOSPITAL BOARDOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST100%since 09/01/2025
GANN, KODYIndividualCORPORATE OFFICERsince 09/01/2025
301 HOLLYBROOK DRIVE OPCO LLCOrganizationOPERATIONAL/MANAGERIAL CONTROLsince 09/01/2025
BROWN, ONITAIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 02/26/2026
TRAVITSKY, AARONIndividualOPERATIONAL/MANAGERIAL CONTROLsince 09/01/2025
DAGAN, AMITAIIndividualINDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNFsince 09/11/2025
FREUND, NOCHUMIndividualINDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNFsince 09/11/2025
GOLDBERGER, ABRAHAMIndividualINDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNFsince 09/11/2025
GOLDBERGER, FAIGYIndividualINDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNFsince 09/11/2025
301 HOLLYBROOK DRIVE PROPERTY OWNER LLCOrganizationADP OF THE SNFsince 09/01/2025
WELLTOWER INCOrganizationADP OF THE SNFsince 09/01/2025
WELLTOWER NNN GROUP, LLCOrganizationADP OF THE SNFsince 09/01/2025
WELLTOWER OP, LLCOrganizationADP OF THE SNFsince 09/01/2025
UMEZURIKE, IKECHUKWUIndividualADP OF THE SNFsince 09/01/2025

CMS files one row per role, so the 15 rows in the source record cover these 14 parties — each is shown once here with every role it holds. Nothing is omitted.

6 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$5.3M
Net patient revenuemost recent cost report
-2.1%
Operating marginrevenue minus expenses
Who pays — share of resident-days
Medicaid 30%Medicare 21%Other / private 50%

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$278per resident / day
operating cost
$8,452per month
≈ monthly operating cost
$272per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in TX

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Texas Medicaid page.

Typical monthly cost in Texas
$5,627/mo
Nursing home (semi-private)
$7,604/mo
Nursing home (private)
$5,666/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 455678. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-05-07, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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