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Riverside Valley Of Journey

6500 Maccorkle Avenue SW, Saint Albans, WV 25177 · For profit - Limited Liability company · 90 certified beds · (304) 768-0002 Medicare & Medicaid certified

Call the home — (304) 768-0002 Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
No harm-level citations or fines — but 40 lower-level deficiencies on record (see below)
Insights

This home’s record is mixed — some reassuring signs, some worth asking about.

In its favor
  • a middle-of-the-pack inspection score (3/5)
  • no federal fines or payment denials on record
  • fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
Worth asking about
  • a high number of inspection citations overall (40) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • its payroll-based staffing rating is low (2/5)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

3/5
CMS overall
3 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 3 of 5
StaffingFrom payroll records (PBJ) 2 of 5
Quality measuresSelf-reported by the facility 4 of 5

Location & what’s nearby

Hospital
1/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
4812 Maccorkle Ave SW · (304) 833-9359 · Call to confirm hours
Pharmacy
Rite Aid1.9 mi
1101 Myers Ave · (304) 768-1284 · Call to confirm hours
Grocery
131 Perkins Ave · (888) 978-3880 · Call to confirm hours
Park
2947 Fairlawn Ave · (304) 341-8030 · Typically dawn to dusk
Place of worship

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 4 of 5
Long-stay residentspeople who live here 5 of 5
Short-stay residentsrehab / post-hospital 4 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating improved from 1 to 3 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating3★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased26.1%14.7%15.4%worse
Long-stay residents who lose too much weight4.1%6.3%5.4%better
Long-stay residents with a catheter left in their bladder0.3%0.4%0.9%typical for the state — see note marked double-dagger below the table
Long-stay residents with a urinary tract infection0.7%1.6%2.0%better
Long-stay residents with depressive symptoms17.2%7.6%6.5%worse
Long-stay residents who were physically restrained0.0%0.2%0.1%better
Long-stay residents with falls causing major injury1.6%4.4%3.3%better
Long-stay residents whose ability to walk worsened24.8%15.9%16.1%worse
Long-stay residents on antianxiety or hypnotic medication15.0%27.0%18.9%better
Long-stay residents given the seasonal flu vaccine98.8%97.6%95.3%typical
Long-stay residents with pressure ulcers2.1%4.2%4.7%better
Long-stay residents with worsening bladder/bowel control22.9%22.1%21.2%typical
Long-stay residents who got an antipsychotic medication — see the note below the table11.6%13.4%17.1%better
Short-stay residents who newly got an antipsychotic medication1.2%1.0%1.4%better
Short-stay residents given the seasonal flu vaccine72.0%79.4%79.4%typical
Short-stay residents rehospitalized after admission19.0%22.5%22.6%better
Short-stay residents with an outpatient ER visit10.3%11.3%12.0%better
Long-stay hospitalizations per 1,000 resident days1.481.801.67better
Long-stay outpatient ER visits per 1,000 resident days0.701.841.80better

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

42.4% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 63 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

42.4%U.S. median 51.5%
Got home and stayed home
9.4%U.S. median 10.7%
Went back to hospital
70.3%U.S. median 56.6%
Met the expected recovery
0.32U.S. median 0.31
Therapy hours / resident / day
0.16hours / resident / day
Physical therapy
0.10hours / resident / day
Occupational therapy
0.06hours / resident / day
Speech therapy

Met the expected recovery: 70.3% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 37 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.32 therapist hours per resident per day in 2026Q1 — more than 53% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 13% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF42.4%CMS range 31.8–54.151.5%Oct 2022–Sep 2024no different from U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF9.4%CMS range 6.0–13.510.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge70.3%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge56.8%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge43.2%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified96.5%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting86.1%100.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.0%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened1.7%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization6.3%CMS range 3.4–11.17.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs0.981.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.75
RN hours/ resident / day
0.79
LPN hours/ resident / day
1.96
Aide hours/ resident / day
3.49
Total nurse hours/ resident / day
0.53
RN hoursweekends
Total nursing turnover
RN turnover

How full it usually is: this home is certified for 90 beds and averages 85.5 residents a day — about 95% occupied, or roughly 4 beds typically open. It runs essentially full — expect a waiting list. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.49 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.75 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 1.96 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.17 hrs/resident/day on weekends vs 3.62 on weekdays — 13% thinner on weekends. RN hours go from 0.83 to 0.53 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

10
deficiencies at the latest standard inspection (2025-07-08)
12
at the previous standard inspection (2024-08-01)

Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

40 citations, most serious first. The 10 most serious are shown; the remaining 30 are one tap away and print in full.

  • Potential for harm · Dcited before2025-12-18 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and staff interview the facility failed to follow Physicians orders and maintain standard of nursing care for tube feeding syringe and graduate. This was a random opportunity for discovery. Resident Identifier: # 1 Facility Census: #84Findings include:a) Resident #1On 12/18/25 at 3:10 PM observation found the tube feeding syringe and graduate container at bedside used for tube feeding flushes, residual checks and tube feeding administration were not dated. The resident had a current order for:1) Enteral Feed Order: every day and night shift Check tube placement before initiation of formula, medication administration and flushing tube. 2) Jevity 1.5 237 mls 6 times daily to provide 2139 Kcals, 90gr protein, 720 ml free water. Flush with 60 mls water before and after feeding for a total of 1800 mls six times a day. 3) Change enteral irrigation syringe and graduate every night shift. According to Registered Nurse #35 the syringe/graduate is to be dated every day and discarded after 24 hours. This is a standard of nursing care for tube feeding and a Physicians…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-12-18 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review and staff interview the facility failed to ensure a Resident with pressure ulcers receives necessary treatment and services, consistent with professional standards of practice, to promote healing, prevent infection and prevent new ulcers from developing. This was true for one (1) of three (3) pressures reviewed for care. Resident Identifier: #1 Facility Census: #84Findings include:1) Resident #1On 12/18/25 at 9:50 AM observation found that Resident #1 had the following wound treatments for the left thigh and sacrum ordered by the Physician.Left Thigha) Cleanse area to left thigh with vashe (wound cleanser) pat dry, apply silvasorb, cover with calcium alginate, and cover with foam dressing. Change daily and as needed (PRN), every day shift for wound care.Sacrumb) Wound to sacrum. Cleanse with in house wound care (IHWC). Pat dry. Lightly pack with iodoform, place calcium alginate with silver and cover with silicone foam border. Change daily and PRN every day shift for wound care.On 12/18/25 at 9:55 AM upon observation of the sacral wound with Unit…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-07-08 · tag F0628 — pattern
    Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY e) Resident #139 A review of Resident #139's medical record on 07/02/25 found the resident was sent to the hospital on [DATE] after facility staff discovered he was smoking an illegal drug in his room at his facility. The resident reported to staff that he had swallowed the drug therefore they sent him to the emergency room via ambulance. The initial review of the reportable incident found the only issue identified was the residents illegal drug use in the facility. An interview with Nursing Home Administrator (NHA) on the morning of 0702/25 confirmed the resident was sent to the hospital on [DATE] and he was not permitted to return to the facility. When asked if they issued the resident a 30 day discharge notice the facility initially was uncertain if they did or not. During this interview the NHA stated, the main reason Resident #139 was not permitted to return was because as he was on his way out the door he made a statement that he would get a gun an shoot everyone when he came back. The NHA stated, He is…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-07-08 · tag F0684 — failed to provide proper treatment and quality of care — pattern
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    b) Resident #55 A review of Resident #55's medical record found she suffered an unwitnessed fall on 12/11/24 and 12/18/24. According to the incident reports neurological assessments were initiated on both occasions. In the afternoon of 07/7/25 the Director of Nursing (DON) was asked to provide the surveyor with a copy of the neurological assessments for Resident #55 on 12/11/24 and 12/18/24. Later in the afternoon the DON confirmed there were no neurological assessments found for the fall on 12/11/24. She did provide the neurological assessments for 12/18/24. A review of the neurological assessments for 12/18/24 found they were incomplete. The assessment consists of 25 occasions were a neurological assessment should be completed beginning with the initial assessment and proceeding as follows: 1. Initial 2. 15 minute evaluation #1 3. !5 minute evaluation #2 4. 15 minute evaluation #3 5. 15 minute evaluation #4 6. 30 minute evaluation #1 7. 30 minute evaluation #2 8. 30 minute evaluation #3 9. 30 minute evaluation #4 10. 1 hour evaluation #1 11. 1 hour evaluation #2 12. 1 hour…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-07-08 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and staff interview the facility failed to ensure food was stored and prepared in a safe and sanitary manner. This failed practice has the potential to effect more than an isolated number of residents. Facility Census: 84. Findings Include: a) Initial tour of the Kitchen An initial tour of the kitchen upon entrance of the facility on 07/01/25 at 9:00 AM found the walk-in refrigerator had one gallon of milk with best by date June 26, 2025. Certified Dietary Manager CDM #16 reported that the milk deliverer will take it back when he comes to deliver fresh milk if it was date and placed seperately from the food good for consumption. I expressed that it was not currently separate from the milk in date to be used and she marked it and separated it for pick up and set it aside. b)Tour of the nourishment rooms on the floors on 07/02/25. At 10:57 AM observed the East Nourishment room. Twelve (12) packages of individually wrapped saltine crackers with no dates inside of a plastic bag with no dates and not labeled were located in the drawer. There were 34 individual…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-07-08 · tag F0842 — failed to keep accurate, complete medical records — pattern
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    d) Resident #24 On 07/01/25 at 1:16 PM, Nursing Assistant (NA) #91 was observed removing Resident #24's tray from her room. It did not appear that the resident had eaten much of the food. The silverware on the tray had not been unwrapped from the napkin. When questioned, NA #91 stated the resident was able to feed herself. On 07/02/25, review of Resident #24's electronic health records, specifically the task report for amount eaten/fluids consumed at meals, showed documentation the resident had eaten 76 to 100 percent (%) of lunch on 07/01/25. The medical records also confirmed the resident could feed herself after set up. The resident had a Brief Interview for Mental Status (BIMS) score of 15, indicating the resident was mentally intact. On 07/02/25 at 3:14 PM, the Director of Nursing (DON) was informed of the surveyor's observation that Resident #24 had not eaten 76 to 100% of her lunch meal on 07/01/25. The DON stated she would check to see if the resident had later eaten a different meal at lunchtime.No further information was provided through the completion of the survey…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-07-08 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and staff interview, the facility failed to ensure a complete and accurate care plan in the area of psychotropic medications. This deficient practice had the potential to affect one (1) of five (5) residents reviewed for the care area of unnecessary medications. Resident identifier: #51. Facility census: 84. Findings included: a) Resident #51 Review of Resident #51's physician orders showed an order written on 05/02/25 for Remeron oral tablet (Mirtazapine), give 7.5 mg [milligrams] by mouth one (1) time a day for appetite stimulant. Review of Resident #51's comprehensive care plan showed the following focus, The resident uses antidepressant medication (Remeron) r/t [related to] Depression. The focus was initiated on 05/02/25. Interventions were as follows: - Administer antidepressant medications as ordered by physician. Observe for side effects and effectiveness. - Educate the resident/family/caregivers about risks, benefits and the side effects and/or toxic symptoms of anti-depressant drugs. - Encourage to express feelings during interactions and observe for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-07-08 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and staff interview, the facility failed to ensure Activities of Daily Living (ADL) care was provided to dependent residents. One (1) of two (2) residents reviewed for the care area of Activities of Daily Living had not received twice weekly showers. Resident Identifier: #74. Facility Census: 84. a) Resident #74 Review of the facility's shower schedule showed Resident #74 was to receive showers on Mondays and Thursdays. Review of Resident #74's bathing task reports for May 2025 showed the resident had received a shower on 05/19/25, a full body bed bath on 05/19/25, and partial baths on the remaining Mondays and Thursdays of the month. Review of Resident #74's bathing task reports for June 2025 showed the resident had received showers on 06/19/25, 06/23/25, 06/26/25, and 06/30/25, a full body bed bath on 06/16/25, and partial baths on the remaining Mondays and Thursdays of the month. The resident was non-interviewable and dependent on staff for activities of daily living care. On 07/07/25 at approximately 11:00 AM, the Director of Nursing (DON) stated the task…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-07-08 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    b) Resident #12 The facility's policy titled Resident Self-Administration of Medication, with implementation date 02/01/24 and revision date 02/14/24 stated as follows: - A resident may only self-administer medications after the facility's interdisciplinary team (IDT) has determined which medications may be self-administered safely. The results of the assessment by the IDT would be recorded on the Medication Self-Administration Assessment Form. - Medications for self-administration must be stored in a manner that prevents access by other residents. - Nurses and Aides are required to report to the charge nurse on duty any medication found at the bedside not authorized for bedside storage. On 07/02/25 at 7:52 AM, medication administration to Resident #12 by Registered Nurse (RN) #9 was observed. The resident was noted to have a bottle of calcium carbonate stored in a clear plastic set of drawers by her bedside. The resident stated she had been having nausea and her daughter brought the bottle of calcium carbonate for her. RN #9 asked the resident for permission to take the medication…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-07-08 · tag F0806 — failed to honor food preferences — isolated
    Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and staff interview, the facility failed to ensure residents did not receive foods they were allergic to. This was true for one (1) of three (3) residents reviewed for food allergies. This was found to be an issue of past non-compliance that began on 12/13/24 and ended on 12/19/24. Resident Identifier: #189. Facility census: 84. Findings included: a) Resident #189 On 12/20/24, Resident #189 reported to the Office of Health Facility Licensure and Certification (OHFLAC) that she had been served cranberry juice despite being allergic to cranberries. Review of Resident #189's electronic health records showed she had allergies to cranberry fruit extract and cranberry juice. A progress note written on 12/13/24 stated, Resident was given cranapple juice on accident by CNA [Certified Nursing Assistant]. Resident drank the entire cup and then realized it was indeed cranberry juice. Resident given rescue inhaler and benadryl per nurse pract [practitioner]. Will continue to monitor resident. Resident #189 was monitored and experienced no adverse reactions. Two (2)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Past Non-Compliance
Show the remaining 30 citations
  • Potential for harm · D2025-07-08 · tag F0810 — isolated
    Provide special eating equipment and utensils for residents who need them and appropriate assistance.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observation, record review, and staff interview, the facility failed to provide physician-ordered adaptive eating equipment to Resident #24. This was a random opportunity for discovery. Resident Identifier: #24. Facility census: 84. Findings included: a) Resident #24 Review of Resident #24's physician's orders showed an order written on 06/26/25 for the resident to have a two (2) handled cup with all meals. On 07/02/25 at 1:05 PM, Resident #24 was observed eating lunch in her room. She did not have a two (2) handled cup. Her beverage was in a cup with no handles. The resident's tray ticket stated she was to have a two (2) handled cup. Registered Nurse (RN) #9 confirmed Resident #24 did not have a two (2) handled cup with her tray. She stated she would obtain one for the resident. No further information was provided through the completion of the survey process.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-07-08 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review and staff interview, the facility failed to establish and maintain an infection prevention and control program designed to provide a safe, sanitary and comfortable environment and to help prevent the development and transmission of communicable diseases and infections. Contact precautions were not followed for a resident with shingles. This was a random opportunity for discovery. Resident Identifier: #46. Facility census: 84. Findings included: a) Resident #46 The facility's policy titled Transmission-based (Isolation) Precautions, with no implementation date or revision date given, stated for Herpes zoster (shingles), airborne precautions would be followed for disseminated disease, contact precautions would be followed for immunocompromised residents, and standard precautions would be followed for localized disease. The policy further stated for contact isolation the following personal protective equipment (PPE) would be utilized: - Gloves would be worn whenever touching the resident's intact skin or surfaces and articles near the resident.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-08-01 · tag F0584 — failed to keep a safe, clean, comfortable home — pattern
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, policy review and staff interview the facility failed to provide a clean comfortable home like environment. These practices were found in more than a limited area of the facility. residents reviewed for environment during the Long-Term Care Survey Process. Sixteen (16) resident rooms had a black substance on the heating/cooling unit. Windowsills and doorjambs were covered in a black substance. The resident's bathroom was not maintained in a sanitray conditin. Room Numbers: #99, #100, #101, #102, #103, #104, #105, #107, #131, #132, #133, #134, #136, #138, #109, #110. Resident identifiers: #43, #75, #32, and #69. Facility census: 80. Facility census: 80. Findings included: a) Resident #32 The initial observation, on 07/30/24 at 1:00 PM, of Resident #32's room revealed a double door that went out into the courtyard. The entire door jamb of the door was covered with buildup of a black substance. The black substance was also found to be around the receptacle and the air conditioning unit.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-08-01 · tag F0636 — pattern
    Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview and record review the facility failed to complete a comprehensive assessment for mood and behavior. This was true for six (6) of 25 residents reviewed during the Long-Term Survey Process. Resident identifiers: #44, #47, #34, #71, #4 and #54. Facility Census: 80. Findings Included: a) Resident #44 On 07/31/24 during record review of Resident #44 MDS review of Quarterly Minimum Data Set (MDS) assessment 06/19/24, Section C, cognitive pattern, was not assessed and section D, Mood, was not assessed. During an Interview on 07/31/24 at 1:55 PM the Cooperate Nurse verified the section C and D was not completed for Resident #44s 06/19/24 MDS assessment. b) Resident #47 On 07/31/24 during record review of Resident #47 MDS review of Quarterly Minimum Data Set (MDS) assessment 06/30/24, Section C, cognitive pattern, was not assessed and section D, Mood, was not assessed. During an Interview on 07/31/24 at 1:55 PM the Cooperate Nurse verified the section C and D was not completed for Resident #47s…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-08-01 · tag F0644 — pattern
    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and staff interviews the facility failed to identify Major Depressive disorder on Preadmission Screening and Resident Review (PASSR). This was found true for two (2) of five(5) residents reviewed during the long term care survey process. Facility Census: 80 Resident identifiers: #22, and #26. Findings included: a) Resident #22 Record review on 07/30/24 for Resident #22 found the PASSR completed on 11/04/16 to have coded diagnosis of Cerebral infarction, Hemiplefie, adjustment disorder with disturbance, and cognitive communication deficit and ataxic gate. further record review found Resident #22 also has Major depressive disorder that was diagnosed on [DATE]. On 7/30/24 at 12:30 PM the Director of Nursing (DON) confirmed the diagnoses of Major Depressive disorder should have been identified on the PASSR. b) Resident #26 Record review for resident #26 and found the PASSR completed on 02/13/24 contained diagnosis of Schizophrenic disorder, and affective bipolar disorder. further record review…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-08-01 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, U.S. Pharmacopeia, and staff interview, the facility failed to ensure all medical supplies in the medication storage room were stored in accordance with manufacturers recommended standards. This failed practice had the potential to affect more than a limited number of residents. Facility Census: 80 Findings included: a) Inspection of Medication Storage Room East on 07/31/24 at 11:02 AM, accompanied by Registered Nurse (RN) #69. Observation of the medication storage refrigerator log revealed that the PM refrigerator for 07/30/24 had not been recorded. RN # 69 confirmed that the temperature had not been logged. b) Inspection of Medication Storage Room West, on 07/31/24 at 11:14 AM, accompanied by Licensed Practical Nurse (LPN) #40. LPN stated that this medication room was not used for storage of anything other than supplies and IV solutions. The medication room thermometer revealed a temperature of 80 degrees Fahrenheit. LPN #40 confirmed that the temperature of the room was at 80 degrees Fahrenheit. Review of the medication room temperature log revealed that the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-08-01 · tag F0640 — isolated
    Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on record review and staff interview, the facility failed to transmit residents assessments for a discharge. This failed practice was found true for one (1) of two (2) residents reviewed under the Facility Tasks during the Long Term Care Survey and hat the potential to affect a limited number of residents residing in the facility. Facility census:80. Resident Identifier: #45 Findings included: a) Resident #45 On 07/31/24 at approximately 11:20 AM record review of Resident #45's The Minimum Data Set (MDS) { standardized assessment tool that measures health status in nursing home residents} reveaeld on 03/27/24 a discharge MDS was completed, and not transmitted/accepted. During staff interview on 07/31/24 at approximately 1:00 PM the Director of Nursing confirmed the discharge MDS should have been transmitted within 14 days after a facility completes a resident's assessment.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-08-01 · tag F0645 — isolated
    PASARR screening for Mental disorders or Intellectual Disabilities
    What the surveyor found here — the official record, unedited, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview and record review the facility failed to complete a new Preadmission Screening and Resident Review (PASARR) for Resident #20 when the original PASARR had expired. This failed practice was found true for (1) one of (5) five residents reviewed for PASARR during the Long-Term Care Survey Process. Resident identifier: #20. Facility census: 80. Findings included: a) Resident #20 A record review on [DATE] at 2:51 PM, revealed that Resident #20 was admitted to the facility on [DATE] and had a PASARR completed on [DATE]. Further record review showed that Resident #20's PASARR was marked for 3 months or less. During an interview on [DATE] at 3:20 PM, The Director of Nursing (DON) stated, We do know we have a problem with PASARR'S. I just started an audit on them. DON confirmed that the PASARR for Resident #20 had expired.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-08-01 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on record review, and staff interview, the facility failed to ensure a Resident had a person-centered comprehensive care plan developed and implemented to meet his / her other preferences and goals, and address the resident's medical, physical, mental, and psychosocial needs. This practice affected one (1) of (24) resident's care plans reviewed during the Long-Term Care Survey Process (LTCSP). The failure to ensure the comprehensive care plan was developed for the resident's highest practicable well-being placed the residents at risk of not receiving services that would meet their desires or wants and a decreased quality of life. Resident Identifiers: #44. Facility census: 80. Findings included: a) Resident #44 A review of the current Diagnosis List showed the diagnosis of Schizophrenia. A continued review revealed the current care plan did not contain a diagnosis of Schizophrenia or monitoring. On 07/31/24 at 2:06 PM during an Interview with the Director of Nursing (DON), she confirmed the current care plan did not reflect the resident's need.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-08-01 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — the official record, unedited, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and staff interview, the facility failed to revise a care plan for one (1) of 24 residents. Resident #53 regarding the cardiopulmonary (CPR) status. Resident Identifiers: #53. Facility Census: 80. Findings Include: a) Resident #53 On [DATE] at 11:40 AM, a record review was completed for Resident #53. The review found a focus area of I choose to have CPR. An intervention was listed as I prefer to be left alone with my family. On [DATE] at 11:55 AM, the Director of Nursing (DON) was notified. The DON stated, I don't know why this intervention is under this focus area .we will get it corrected.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-08-01 · tag F0661 — isolated
    Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on investigation, record review and interview, the facility failed to develop a discharge summary which included a recapitulation of the resident's stay, a final summary of the resident's status, reconciliation of all pre and post discharge medications, and develop a post-discharge plan of care, including discharge instructions. Resident identifier #85. Facility Census: 80. Findings included: a) Resident #85 Record review, on 07/31/24 at 09:27 AM, revealed no discharge summary, post discharge plan of care, or discharge instructions for Resident #85. Further document review revealed a nursing note on 5/1/2024 at 10:31 by RN #69, which stated: Resident discharged from facility at this time via public bus. All personal belongings taken with resident upon discharge. Discharge instructions reviewed with resident, and she verbalized understanding. Resident refused to have medication called in to her pharmacy for refill, she states I'm not going to take it. Interview with Registered Nurse (RN) #69 on 07/31/24 at 11:57 AM, revealed Resident #85 refused RN's offer to call the pharmacy…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-08-01 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on record review and staff interview, the facility failed to maintain an accurate and complete record for transfers to an acute care facility for Resident #15. This is true for two (2) of three (3) residents reviewed under the care area of hospitalizations. Resident identifier: #15. Facility Census: 80. Findings include: a) Resident #15 A record review was completed on 08/01/24 at 9:45 AM. The review found the resident had been transferred to an acute care facility on 06/12/24. However, the date listed on the transfer form was dated 04/14/24. On 08/01/24 at 10:25 AM, the corporate nurse and the Director of Nursing were notified. The Corporate nurse stated, I will check and see why the date is incorrect. A record review was completed on 08/01/24 at 9:45 AM. The review found the resident had been transferred to an acute care facility on 07/09/24. However, the date listed on the transfer form was dated 06/12/24. On 08/01/24 at 10:25 AM, the corporate nurse and the Director of Nursing were notified. The Corporate nurse stated, I will check and see why the date is incorrect.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-08-01 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observation, record review and staff interview, the facility failed to maintain an appropriate infection control program during meal service for Resident #15. This was a random opportunity for discovery. Facility Census: 80. Findings included: a) Resident #15 On 07/30/24 at 1:13 PM, the resident was observed receiving a lunch tray from Nurse Aide (NA) #30. The resident asked for assistance with setting up the tray. NA #30 was observed touching the hamburger buns with bare hands. NA #30 was asked, Do you normally wear gloves when assisting residents with their meals? NA #30 stated, I sanitize my hands between trays. On 07/30/24 at 1:40 PM, the Director of Nursing (DON) was notified of the observation. The DON stated, I'll take care of this right away.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-08-01 · tag F0925 — failed to control pests — isolated
    Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
    What the surveyor found here — the official record, unedited, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and staff interview the facility failed to incorporate an effective pest control program. One (1) room had gnats. Facility census: 80. a) room [ROOM NUMBER] A On 07/29/24 12:13 PM during the initial tour there were gnats all over the over bed table including his drinks and pudding. On 07/29/24 at 12:15 PM during an interview Nurse Aide #3 verified the gnats and stated that they do have an issue with gnats in this room. She stated that she would get someone to clean the room.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2023-11-22 · tag F0803 — failed to meet residents' dietary needs — widespread
    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observation and staff interview the facility failed to notify residents of a menu change. This was a random opportunity of discovery. This failed practice has the potential to affect all residents, as all residents residing in the facility currently receive a diet. Facility census: 84. Findings included: a) On 11/21/23 at 11:50 AM observation of the noon meal tray pass, revealed that residents had green beans, but the dietary meal tickets stated they received roasted Brussel sprouts. Review of the posted menu on the 100 Hall also revealed the residents would receive Brussels sprouts with an alternate of broccoli. On 11/21/23 at 11:55 AM Dietary Service Director #98 confirmed the residents should have received roasted Brussels sprouts as stated on their dietary ticket. She stated the residents were not notified of the change and she is unaware of why the change of vegetable occurred. No further information was obtained during the long-term survey process.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2023-11-22 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and staff interview, the facility failed to store food in accordance with professional standards for food service safety. The facility failed to label and date food items that were opened. The facility also failed to complete dishwasher temperature logs. This failed practice had the potential to affect all residents, as all residents residing in the facility at this time receive an oral diet. Facility Census: 84 Findings included: a) Kitchen Tour On the initial tour of the kitchen on 11/21/23 at 10:15 AM, the following food was found in the walk-in refrigerator with no label to determine the date they were opened or the expiration date. --Angel Food Cake --[NAME] beans --Gravy --Whipped topping --Cooked breaded fish --Chicken stock base --Minced garlic On 11/21/23 at 11:00 AM the Food Services Director #98 confirmed the above items should have been labeled and dated once they were opened. No further information was obtained during the long-term survey process. b) Dishwasher Temperature Log…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-11-22 · tag F0684 — failed to provide proper treatment and quality of care — pattern
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review, resident interview and staff interview, the facility failed to follow Physicians orders for medication and treatment orders. This was true for five (5) of eight (8) medication administration Resident records reviewed. In addition, one (1) resident was not served the portions of food as ordered by the physician. Resident Identifiers: #17, #40, #66, #75, #79 and #1. Facility Census: #84. Findings Included: a) On 11/21/23 at 11:43 AM, Resident #17 stated she doesn't always get her medications on time. On 11/21/23 at 1:10 PM record review of Medication Administration Audit Review Reports for eight (8) residents found the following medications/treatments administered late according to the standard practice of care to administer medications/treatments one hour prior or one hour after the scheduled time. 1) Resident #17 11/09/23 Cleanse abrasion to left buttock with in house wound cleanser (IHWC), pat dry, apply zinc to area twice a day (BID) and after every incontinence episode. Scheduled time: 11/09/23 at 9:00 AM Administration Time: 11/09/23 at 12:18 PM. Two (2)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-11-22 · tag F0584 — failed to keep a safe, clean, comfortable home — isolated
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, resident interview and staff interview, the facility failed to provide a safe, clean, and homelike environment for Resident #25 and #29. These were random opportunities of discovery. Resident identifiers: #25 and #29. Facility Census: 84. Findings Included: a) Resident #25 On 11/21/23 at 10:57 AM, an initial interview was conducted with Resident #25. Resident #25 stated, there is something on my curtain .I've told them, but they don't do anything about it .I've only been here one (1) week. An observation of a dry brown substance the length of the privacy curtain and approximately six (6) inches in width was made. On 11/21/23 at 11:24 AM, Scheduler #51 confirmed there was a dry brown substance on the privacy curtain. Scheduler #51 stated, I will put a work order in. On 11/21/23 at 11:30 AM, the Administrator was notified. The Administrator stated, we are getting this taken care of now. b) Resident #29 On 11/21/23 at 11:10 AM, an initial interview was conducted with Resident #29. Resident #29 stated, They don't hardly clean my room .maybe three (3) times a week…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-11-22 · tag F0808 — failed to follow doctor-ordered diets — isolated
    Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and staff interview the facility failed to provide a therapeutic diet as ordered by the physician for a resident with diagnosis of adult failure to thrive. This was a random opportunity for discovery. Resident identifier: #1. Facility census: 84 Findings included: a) Resident #1 On 11/21/23 at 11:50 AM, during observation of the lunch meal pass revealed Resident #1's lunch plate appeared to be smaller portions than the amount listed on his meal ticket. The meal ticket stated Encrusted Pork Loin - - 6 ounces, Roasted Brussels sprouts, 1 cup, AuGratin potatoes 0 1 cup, dinner roll/bread 2 each, margarine - 2 each, Snickerdoodle cookie - 2 each, tea of choice -12 ounces. Upon review of his current orders, it was discovered that the resident was ordered Regular texture, thin liquids consistency, no salt packet, double portions for a diagnosis of failure to thrive. On 11/21/23 at 11:55 AM the Dietary Manager and Administrator confirmed the resident did not have double portions on his noon meal tray. No further information was obtained during the long term survey…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-02-08 · tag F0656 — failed to write and follow a full care plan — pattern
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    a) Resident #12 During an interview and observation on 02/06/23 at 2:49 PM, Resident #12 states that he don't / can't get out of bed. He stated that no activities are provided for him. Resident #12 does have a television available. A review of the current care plan with the initiated date of 01/13/23 showed activities care plan: Focus: --Prefers to be called ---- and is dependent for emotional, intellectual, physical, and social needs. Resident #12 has an Activities of Daily Living (ADL) self-care performance deficit related to limited mobility, generalized weakness, Atherosclerotic Heart Disease (ASHD), history of falls,Pulmonary Embolism ( PE), Congestive Heart Failure (CHF), and Epilepsy. Goal: --Resident #12 will attend or participate in activities of choice one or two times weekly by next review date. --Resident #12 will maintain involvement in cognitive stimulation, social activities as desired through review date. This showed it was not updated to reflect the resident's current status. Interventions: --All staff to converse with Resident while providing care, he enjoys…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-02-08 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, policy review and staff interview the facility failed to store food in accordance with professional standards for food safety. The facility failed to label and date food items that were open. The facility also failed to keep kitchen equipment clean and sanitized. The facility also failed to complete the dishwasher and refrigerator temperature log. This failed practice had the potential to affect more than a limited number of residents currently receiving nourishment from the facility's kitchen. Facility Census: 80 Findings Included: A review of a facility policy titled Food Storage: Cold Foods with a revision ate on 04/18 read as following. Procedures 4. An accurate thermometer will be kept in each refrigerator and freezer. A written record of daily temperatures will be recorded. 5. All foods will be stored wrapped or in covered containers, labeled and dated and arranged in a manner to prevent cross contamination. a) Food Labeling During the initial tour of the kitchen on 02/06/23 at 11:05 AM, the Food Service Director (FSD) was not present upon entering the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-02-08 · tag F0842 — failed to keep accurate, complete medical records — pattern
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . d) Resident #20 During an observation during the initial interview on [DATE] at 12:50 PM Nurse Aide (NA) #68 delivered Resident # 20 lunch meal tray. The resident stated he did not want it, NA #68 stated its meatloaf. Do you not even want to try it? NA #68 offered him an alternative to the lunch meal Resident # 20 stated, No I will be fine. NA #68 took the tray and left the cup of coffee and a glass of juice. During a review on [DATE] at 9:00 AM Resident #20's medical record revealed a documentation under the nutrition task of the amount eaten on [DATE] at 12:17 PM - 76-100 % consumed. During an interview on [DATE] at 9:47 AM NA #68, stated Resident # 20 did refuse his lunch meal yesterday, Not sure what I documented for his percentage consumed I would have to look. This surveyor revealed the documentation of 76-100 % eaten. NA #68 stated I probably confused him with another Resident. During an interview on [DATE] at 11:08 AM DON stated the documentation on [DATE] at 12:17 PM was the lunch meal percentage and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-02-08 · tag F0883 — failed to offer flu and pneumonia vaccines — pattern
    Develop and implement policies and procedures for flu and pneumonia vaccinations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on record review and staff interview, the facility failed to ensure five (5) of five (5) residents reviewed were informed about the benefits and risks of pneumococcal vaccines and had the opportunity to receive pneumococcal vaccines unless medically contraindicated, refused, or already immunized. This deficient practice had the potential to affect more than a limited number of residents at the facility. Resident identifiers: #2, #61, #33, #65, #12. Facility census: 80. Findings included: a) Policy Review The facility's policy titled 'Vaccination of Residents' with implementation date 2001 and revision date March 2022 stated all residents would be assessed for eligibility to receive the pneumococcal vaccine series, and when indicated, would be offered the vaccine series within 30 days of admission to the facility unless medically contraindicated or the resident had already been vaccinated. Assessments of pneumococcal vaccination status would be conducted within five (5) working days of the resident's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-02-08 · tag F0561 — failed to honor residents' choices — isolated
    Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on resident interview, medical record review, and staff interview, the facility failed to ensure the resident could make choices that were important to him. Resident #61's preferred to have his prosthetic leg kept in his room, but it was kept in the physical therapy department. This deficient practice had the potential to affect one (1) of seven (7) residents reviewed for the care area of choices. Resident identifier: #61. Facility census: 80. Findings included: a) Resident #61 During an interview on 02/06/23 at 11:23 AM, Resident #61 stated he wanted to be able to keep his prosthetic leg in his room. The resident stated his prosthetic leg was locked up in the physical therapy department. The resident stated he had a blister on the end of his limb stump and the therapists wanted to limit the time he was able to wear his prosthetic leg because they were concerned the blister would get worse. The resident stated that even if he decided not to wear his prosthetic leg, he wanted to be able to keep it in his room because other residents were permitted to keep their prosthetic legs…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-02-08 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on record review and staff interview, the facility failed to ensure a complete and accurate Minimum Data Set (MDS) assessment for one (1) of 29 residents reviewed in the long-term care survey process. Resident identifier: #6. Facility census: 80. Findings included: a) Resident #6 Review of Resident #6's Minimum Data Set (MDS) assessment with Assessment Reference Date (ARD) 12/22/22 showed the resident had taken an antibiotic seven (7) days during the look back period. Review of Resident #6's physician's orders showed no orders for antibiotics during the look back period for the MDS assessment. During an interview on 02/08/23 at 2:44 PM, the Director of Nursing confirmed Resident #6's MDS with ARD 12/22/22 was incorrect in stating the resident had taken an antibiotic during the look back period. No further information was provided through the completion of the survey. .

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-02-08 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and staff interview, the facility failed to revise a care plan under the care area of hospice and end-of-life care. This was true for one (1) of 29 residents reviewed for care planning. Resident Identifier: #325. Census: 80. Findings Included: a) Resident #325 On 02/06/23 at 2:10 PM, a record review was completed for Resident #325. The care plan interventions dated 08/19/22 listed hospice referral indicated and notify MD (medical doctor) and/or Hospice for potential changes or needs for treatment changes. (Typed as written.) The record review found no active physician's order indicating the resident was currently under hospice services. The facility matrix was also reviewed and hospice services were not indicated. An interview with Social Services (SS) #84 on 02/07/23 at 11:54 AM took place. SS #84 confirmed the resident was not under the care of hospice services. SS #84 stated the resident is not on hospice services, maybe in the community before she came here, and the care plan did need the information regarding the hospice services removed. No further…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-02-08 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and staff interview, the facility failed to ensure residents received treatment and care in accordance with professional standards of practice. Physician's orders for fingerstick blood glucose levels were not followed for one (1) of three (3) residents reviewed for the care area of insulin. Resident identifier: #61. Facility census: 80. Findings included: a) Resident #61 Review of Resident #61's physician's orders showed an order for fingerstick blood glucose checks four (4) times a day with insulin coverage. The order stated the fingerstick was to be repeated in one (1) hour if the result was over 400. Review of Resident #61's Medication Administration Records (MARs) for January 2023 and February 2023 showed the resident's fingerstick blood glucose level was over 400 on the following dates and times: - On 01/01/23 at 8:30 PM, the result was 401. - On 01/19/23 at 6:00 AM, the result was 404. - On 01/19/23 at 11:30 AM, the result was 499. - On 01/20/23 at 6:00 AM, the result was 433. - On 02/01/23 at 8:30 PM, the result was 438. For each of these fingerstick…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-02-08 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on observation, record review, resident and staff interview the facility failed to provide respiratory care by not providing their Bi-Pap as ordered. This was true for two (2) of two (2) residents reviewed for the Respiratory Oxygen care area. Resident Identifiers: #33 and #70. Facility Census: 80. Findings Included: a) Resident #33 On 02/06/23 at 2:46 PM Resident #33 states she is to have a Bi-Pap but she doesn't know where it is. The Bi-Pap was not in her room. This was confirmed with Registered Nurse (RN) #24 on 02/06/23 at 2:47 PM. During an interview on 02/07/23 at 10:05 AM, RN Unit Manager #61 stated due to COVID needs, the Resident was moved from room [ROOM NUMBER] to her current room, #132 on 01/17/23 and is moving back to 129 today. Upon investigation the BiPap was located in the overnight drawer in her old room [ROOM NUMBER]. According the the January and February 2023 Treatment Administration Record (TAR), staff has been documenting that they are placing the BiPap every night since 01/18/23…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-02-08 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and staff interview, the facility failed to provide medication administration in accordance with professional standards of practice. Resident #35. Facility Census: 80. Findings Included: a) Resident # 35 On 02/07/23 at 9:16 AM, a medicine cup with multiple pills with no label was found in the medicine cart. There was no way to identify pills which were opened and poured in the medicine cup. Licensed Practical Nurse (LPN) #91 stated I tried to give them to the resident but she said she was sick and couldn't take them right now. LPN #91 stated I can get rid of them and pull some more for the resident. On 02/07/23 at 9:20 AM, Unit Manager (UM) #61 was notified and confirmed the pills were poured into the medicine cup without any type of label. UM #61 stated I'll dispose of them. On 02/07/23 at 9:55 AM, the Director of Nursing (DON) #54 was notified and stated we tell them if the resident won't take them to try again in a little bit. They are in their section with their name on it. On 02/07/23 at 1:00 PM, the Medication Administration Policy was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-02-08 · tag F0887 — isolated
    Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and staff interview, the facility failed to clarify two (2) of five (5) residents reviewed for the care area of immunizations wishes to receive COVID-19 vaccinations. Resident identifiers: #12, #65. Facility census: 80. Findings included: a) Resident #12 Information provided by the facility's Infection Preventionist showed Resident #12 had not received COVID-19 vaccination. Review of Resident #12's admission records showed the resident had signed a document titled COVID Risk Acknowledgement and Education Signature Page on 10/26/22. The document had the following areas: - I have been partially or fully vaccinated against COVID-19. - I have not been fully vaccinated against COVID-19 and I would like a COVID-19 vaccine made available at no cost to me. - I have not been fully vaccinated against COVID-19 and I am not interested in a COVID-19 vaccine at this time. None of these areas had been checked to indicate the resident's eligibility and interest in receiving COVID-19 vaccination. During an interview on 02/07/23 at 1:27 PM, the Infection Preventionist confirmed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

No federal fines in the current CMS record.

Part of a chain

This home belongs to JOURNEY HEALTHCARE — 32 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 3 of 51.9+1.1 vs chain
Health inspection 3 of 52.3+0.7 vs chain
Staffing 2 of 51.5+0.5 vs chain
Quality measures 4 of 52.7+1.3 vs chain
The other 31 homes this chain runs (chain average 1.9★, per CMS)
1 of 5Calhoun Crossing Of Journey LLCCalhoun, GA 1 of 5Clifton HeightsLouisville, KY 1 of 5Crossroads of Flowery Branch of Journey LLC, TheFlowery Branch, GA 1 of 5Fairburn Heights Of Journey LLCFairburn, GA 1 of 5Jasper Point Of Journey LLCJasper, GA 1 of 5Jesup Ridge of Journey LLCJesup, GA 1 of 5Kirtland Woods Of JourneyKirtland, OH 1 of 5Morgantown Heights Of JourneyMorgantown, WV 1 of 5Murray Woods Of Journey LLCChatsworth, GA 1 of 5Reserve at Appling of Journey LLC, TheAppling, GA 1 of 5Stanford CrossingStanford, KY 1 of 5Stone Mountain Run Of Journey LLCStone Mountain, GA 1 of 5Thomasville Vistas of Journey LLCThomasville, GA 1 of 5Tucker Park Crossing of Journey LLCTucker, GA 2 of 5Crossings At East Lake Of Journey Llc, TheDecatur, GA 2 of 5Fort Valley Crossing of Journey LLCFort Valley, GA 2 of 5Frankfort TrailsFrankfort, KY 2 of 5Glasgow Hills Of JourneyGlasgow, WV 2 of 5Reserve at Fort Gaines of Journey LLC, TheFort Gaines, GA 2 of 5Warrenton Woods of Journey LLCWarrenton, GA 2 of 5Woods at Lumber City of Journey LLC, TheLumber City, GA 3 of 5Bainbridge Landing of Journey LLCBainbridge, GA 3 of 5Cartersville Crossing Of Journey LLCCartersville, GA 3 of 5Chardon WoodsChardon, OH 3 of 5Dublin Trails Of Journey LLCDublin, GA 3 of 5LaGrange Trails of Journey LLCLagrange, GA 3 of 5Twin City Trails of Journey LLCTwin City, GA 3 of 5Vanceburg HillsVanceburg, KY 4 of 5Green River TrailsGreensburg, KY 4 of 5Roberta Trails of Journey LLCRoberta, GANot rated (Special Focus)Lyndon Crossing, LLCLouisville, KY

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleShareSince
JOURNEY CZ OF WV LLCOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST100%since 09/01/2024
JOURNEY CZ WV HEALTHCARE HOLDINGS LLCOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST100%since 09/01/2024
MCGUINNESS, BERNARDIndividualINDIRECT OWNERSHIP INTEREST; CORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 09/01/2024
BRADFORD, JOSHUAIndividualCORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 09/01/2024
HUDDLESTON, JOHNIndividualCORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 09/01/2024
JOURNEY CZ MANAGEMENT LLCOrganizationOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 09/01/2024
DRUMM INTERMEDIARY SUB CO LLCOrganizationADP OF THE SNFsince 08/01/2024
DRUMM MERGER COOrganizationADP OF THE SNFsince 08/01/2024
DRUMM MERGER CO SUB LLCOrganizationADP OF THE SNFsince 08/01/2024
FILLMORE STRATEGIC INVESTORS LLCOrganizationADP OF THE SNFsince 08/01/2024
WASHINGTON STATE INVESTMENT BOARDOrganizationADP OF THE SNFsince 08/01/2024

CMS files one row per role, so the 19 rows in the source record cover these 11 parties — each is shown once here with every role it holds. Nothing is omitted.

8 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$13.4M
Net patient revenuemost recent cost report
+10.8%
Operating marginrevenue minus expenses
$1.5M
Related-party expense13% of expenses
Who pays — share of resident-days
Medicaid 72%Medicare 12%Other / private 15%

About 72% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $1.5M paid to related parties — landlords or management companies under common ownership — equal to about 13% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$397per resident / day
operating cost
$12,060per month
≈ monthly operating cost
$445per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in WV

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the West Virginia Medicaid page.

Typical monthly cost in West Virginia
$12,836/mo
Nursing home (semi-private)
$13,262/mo
Nursing home (private)
$6,340/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 515035. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-07-08, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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